Domino's Pizza Reviews

A very poor service regarding refund status, you people are eating customer money, after repeated requests regarding refunds since February you guys have not done, the mistake I made was I paid online which I should have not done it, you guys just make fool and the customer care is just a fool you make to your customer. I'm very disappointed.

Decided to pick up my order, the whole staff is outside on a smoking/texting break (whatever they do in 2024 to be incompetent). Got home to enjoy my meal and the pizza was raw and gummy in the middle! Horrible experience! Don't use Mtn Home Domino's! Seems management is better at apologizing for poor service/reviews rather than giving the staff a little tutelage, epic failure!

Thanks so much for the double blow of food poisoning over this weekend. Me and my husband have been sick since Friday night and the only thing we both ate was your pan pizza with pepperoni. My chest, back, and ribs are so sore from how violently I retched. It'll be a long time before we eat pizza again, from anywhere.

Tried calling Dominos all the way from Auburn Hills to flint, no answer so I went there on way home and they was open. Ask the person there if they was by them self and busy. She said no. I told her I tried calling for 45 min. And no answer. She said she never answers phone and don't tell my manager. I ordered my pizza since I was there, but they lost my business. I have always bought their pizza. No more.

Last 3 orders from them. I always order extra cheese on my pizzas but never get it, just dry and burnt pizza! Done with them! If live in Franklin, Ky stop buying from them. Little Caesars is way better!

Food was perfect. No complaints in the food regard. Unfortunately the delivery driver was very rude. I was trying to make sure that my dogs were put away before I answer the door because they aren’t very tolerant of strange people coming to our house. I saw him get our food from the trunk of his car, which had a bunch of other stuff and trash falling out. As I was trying to get my payment out because I decided to pay cash for this purchase, he decided to open my door to my house, hand me my drink and then proceeded to tell me to hurry up and take the food. Overall, he was very rude. His name is per the delivery notifications Md **. I would not want him to deliver my food again.

Are employees not required to wear gloves while preparing pizzas or making your bread twists? I ordered from the Dominos at 2400 Harding Hwy (inside Walmart) and no one had gloves on!! Very unsanitary!

I only wish I had searched this review before I purchased these pizzas. They were worst than horrible. No cheese. Extremely dry and almost tasteless. I ordered pizzas, wings and salad. It's hard to mess up a salad but the food was horrible. I picked up my order in the restaurant and should have left when I saw the girl preparing the food use the same hand to brush her braids out of the way "nasty and unsanitary". The pizzas looked so bad that they sat on the kitchen counter for a while no one wanted them. Even my dogs turned up their noses and they eat almost anything. The chicken wings appeared to be boiled or sitting in water and then dipped in sauce. They were also garbage. I had not purchased food from Domino's Pizza for over 3 years. After we brought this swill home I remembered why!

Received cold food 1 hour after out of the oven. App did not show delivery of food so I couldn't leave comments and when called the store they didn't care. Domino's Pizza airway heights washington. This is not the first time.

I have ordered from Domino's for many, many times and always got the 699 deal without asking for it upon ordering tonight as well. As you can see my receipt shows three medium pizzas. One was a two item and a stuffed cheesy bread. I was charged $35 for it and when I called to complain I was told, "Well you didn't ask for the coupon to be applied to it," which is bull because I never have before so whoever answered the phone and did that you are very untruthful. We have spent a lot of money over there at your place but as far as I'm concerned I will recommend anybody to go anywhere else except for there considering you don't honor what you advertise on your website. Very dissatisfied and everywhere else and I'm when I called you you knew who it was because I've come up on the caller ID. I asked for my money back or I give you a bad review and that's exactly what I meant. Don't waste your money by going there. Go somewhere else. You get a better deal. If I could give the minus on the Stars I would.

I really like your pizza. But, I can no longer afford it. $30 for a 12" 3 toppings + delivery is $30 or more. Your pizza isn't worth $30. So we have to part ways now. Keep sticking it to your customers!

I don't remember the last time I ordered Domino's, but I did last night, and never will again. It was probably the worst pizza I've ever eaten. The crust was tough and rubbery. Meat toppings seemed more like cat treats than the meat they were meant to represent, and the sauce was almost unbearably salty. I was shocked at how bad it was. Ordered 3, ended up throwing away almost 2, and food waste really bothers me. I couldn't bring myself to eat them.

I tried their pasta bowls for the first time today. Very flavorful. I would suggest more sauce to cover all of the pasta. Pasta that didn't have sauce was very hard and inedible. I'd like to see more than 3 options for toppings.

On 3/12/24, we picked up an online order and we were charged for chicken wings that we cancelled and were told we wouldn’t be charged. The attached receipt will show that they couldn’t give us a new receipt but they circled the wings and said they had been taken off, but they never did. I contacted customer service and he emailed me back that he contacted the store and someone would get back to me shortly. I have since emailed, and called and have gotten no response. All I’m asking for is a refund of the wings I didn’t get, and I am getting nowhere and am very frustrated. Case# **

We have a very bad experience at Lajpat Nagar market Domino's as they are not accepting any online payment or card payments and asking only for cash. It is really shocking for us that in today's scenario online payment is not available at outlet. Not expecting it from a big brand.

They are harassing me with their flyers and I've asked them to stop sending their flyers to me and I'm getting really fed up with it and I'd like no more Domino's flyers. If it doesn't stop I will put it viral.

CUSTOMERS BEWARE! Placed 29 online delivery orders in 159 days using 2 credit cards; spent $1,003.02. Found 4 UNAUTHORIZED CHARGES from Domino's. Last order took 1 hour & 15 minutes to get delivered.

Food is always hot, and staff is always kind. Great service, above and beyond! Directions are followed to a T. It's hard nowadays to get what you order. And what about the $19.99 deal? Wow, talk about value. Domino's actually makes it affordable for a family to enjoy a take out meal. Thanks Domino's.

At 4:20 pm, placed order for one pizza but did not see any option for delivery time. Called store immediately for pickup time confirmation but manager said, pizza is already made. I had called the store within 10 second of placing the order. I said your store always ask for 20 minutes to make a pizza ready, how come it is ready in 20 seconds. After a long argument, manager said, I cancelled this order and I don’t want to see you in my store. He hang up on me. He did not credit my account either. A wonderful Manager, tells customer not to come to his store again, hangs up phone on customer, does not credit his account after cancellation of order and keeps the money….

How convenient Domino's, you advertise free emergency pizza, but when every I go to use this offer, puff, it has magically disappeared! This is the third emergency pizza I have not been awarded. Oh wait, I can sign in as a guest, but not login in to receive points or rewards! I feel like I have been scammed! No working corporate contact number! Is this how you value your customers?

We went to pick up a call in order at 6:30. I had something to do at 7:00. They said they had accidentally sent my order out with a delivery and would have to re-make mine. After voicing my displeasure I told them to go ahead with the ribs but cancel the other part of the order. I paid then went to McDonald's for my dinner. When we went back they couldn't find the order or the payment. After much argument they went ahead and made the ribs and didn't try to charge again for them. Obviously I did not make my 7:00 appointment. Won't ever visit this store again.

I ordered two hand tossed but they are made thin like thin crust. It is really bad quality like this. I trusted them so I did not check at store. The receipt is two hand tossed pizza. I took the pictures if you want to verify with me.

I ordered a pizza from Domino's in Gravenhurst. They told me that it would take 10 to 15 minutes. After waiting that long, I found out that they hadn't even started making my pizza yet. An employee said to me that they were working on it right now and had to wait longer just to get my pizza. Overall I'm unsatisfied with the lack of honesty with their customers and feel like it needs to be improved before I buy there again.

I'm always kind. My Son really looked forward to this pizza. I have never seen a delivery driver that was more rude and angry as my delivery driver. I'm still upset about his behavior. This person should no longer work for Domino's Pizza. Was a sad a pathetic man.

I have stopped buying pizzas from Domino's after regularly purchasing for the family on a weekend night. More often than not they don't add my requested garlic crust and my online complaint was ignored. Promotion nights result in meager portions of sauce and a thin crust when we order regular crust. They have lost a customer here.

We have noticed a decline in the quality of the pizza. The last 2 times we ordered the pizza had raw dough in the middle, other times it was missing items that we paid extra for. It is usually too much trouble to lodge a complaint or ask for replacement pizza! The staff is overworked and doesn’t want to be bothered or they are too busy to send out another driver. We are done with you.

Always on time, good food, never not fixed any mistakes, great value for any budget, great management, always hot and on time and would call if any problems. Thank you and may God bless you for everything you do

The delivery driver Darbi is so sweet. She calls me by name and asks how I’m doing and I adore her. I’m not sure if Robert is still there but he is so kind and considerate. This is a great bunch in our little town and I just want to say how much I appreciate them.

Manager was quick to respond. Apologies made. All good.

I ordered my FREE emergency thin crispy crust pizza with ranch dressing, bacon and chicken. OMG!!! How great it tastes!! Everyone at the Mineola Domino’s Pizza are awesome and so nice!!! Great job everyone!

I had earned a bonus chocolate desert and they failed to deliver it. When I called them on it, they failed to make it right. The lady who answered the phone was dismissive. She refused to credit my account.

Domino's is now my favorite pizza. It's gotten way better but unfortunately the wings are still the worst in the world. Idk why they feel like they are boiled. It's horrible. Please stop. Just make wings like everyone else.

They make the best pizza around. In fact I can't think of anything they make I don't like. Delivered fast and hot. Their drivers are friendly and make sure it gets there hot and ready. If you don't like Domino's something wrong with your taste buds.

Texts are spammed 2x sometimes even 3x in a hour. The text advertise new deals Yet the same deal has been around for years. Their Pizzas are either undercooked or overcooked. They charge a heft price for a Off menu pizza. Build your own pizzas are so over priced it's not worth doing. They don't have gluten free crust options.

We had 2 separate orders at in different weeks and they both took over an hour for delivery. Both times they sent an "We're sorry" email & discount code. Both of these codes showed expiring within 6 days, even though they state they expire in 7 days.

I placed an order at 6:45 for 2 medium pizzas and a drink, only to have a 2 hour wait because they didn't have a driver on 4th street in the downtown location. It's 8:53pm and I have yet to receive my order. However I keep receiving notifications stating they're en route. I will not be doing business with you all again. This is unacceptable from a major food chain.

I had two very bad experience with Domino's at 4002 Plainfield Naperville Rd, Naperville IL. This happened twice in a row and I am not happy after being a long standing customer. I understand there is problem during rush time and busy season but this is not acceptable and the staff at this location have been giving priority to other orders over my order. Please take this as a very poor rating.

Haven’t had Domino's in over 20 yrs because of how bad they were but after one opened near me and people telling me they’re not that bad and they changed. Surprisingly this is my new favorite pizza. It went way above my expectations. Everything about the pizza blew my mind. After the hit started going way downhill, I was desperate to find a good pizza. Haven’t really liked anything but Casey's gas station pizza okay. This domino’s in Sugar Creek has been awesome. Can’t speak on anything but the pizza and delivery service but both were soooo good.

Ordered a pizza on a lazy Sunday with mom. Pizza was cold and short on toppings for a 33$ dollar pizza and a 2 liter of Coke. She checks her account and realized 3 charges on her card. We call to see why and how to remove 2 charges. Sheila in Douglasville was no help. Rude and after 30 min trying to find the right store it came out of she just wanted to dismiss me. Finally all she had to say is 2 charges are charges and will be removed the next day. Their call center is out of Asia. The root to the problem. Never again.

Well, I would have expected more of Domino's Pizza. There is no sauce included with any of the subs; I opted to finish off my Tubby's sub sauce for my Italian sub. There is not even an option to choose when it comes to any Domino's sub. Guess I'll check out my options for a sub next time and for always, it was offending, there was not even a choice for Italian sauce on my Italian sub when ordering. Boo!

As USUAL another Great pizza. Great team they've got there. ** and ** are FANTASTIC!! Every time we see that they're there, either one baking our Pizza we KNOW it's going to be Great! Those two need and deserve not only a HEFTY bonus but also a promotion! Sincerely, Alan and Helen **. P.S. I would've added a picture but it LOOKED SO FANTASTIC we just couldn't wait to start eating it! Lol Also we've NEVER gotten even an avg. Pizza when one of those two are there making the pizzas. NOTHING short of FANTASTIC EACH AND EVERY TIME! The restaurant's address is: 2222-B Gum Branch Rd B, Jacksonville, NC 28546.

Ordered 2 pizzas. 1 reg 1 with a NO mushrooms due to allergies. Also used 20 credits for free bread bites. Delivery came in. No bread bites and the Allergy pizza came with tons of mushrooms.. 5yr kid got to it before I can look in box and took a bite.. She's allergic... Called local store on mistake. Got nothing but excuses and got angry yelling at me, refused to give me corporate number. Very bad experience. They are not considerate and very mean to their customers.

Domino’s ham is only good for 80 days and I don’t even see how it’s good for 80 days when it’s not kept in a freezer. The whole Domino’s nationwide did not rotate the ham properly like they should have and instead of throwing it away they’re still going to be using it for the next two weeks so do not eat it.

The coupon didn’t apply and the sauce containers that I paid for weren’t delivered- I ordered 3 of them. I tried calling and they closed immediately following the delivery - DO NOT ORDER OFF THE APP!!!!

They started skimping on the Alfredo sauce in their pasta. Even when you pay for extra cheese they skimp out on that also. The wings are falsely advertised. What I thought I was getting based on their website was not at all what I got. I would give zero stars if I could. This is not the first time I have been very dissatisfied with Domino's.

I visited a Domino's at 5733 N. Broad St. Phila. Pa. 1/28/24 (1:30pm) Staff - Sala took time to assist me (A Senior Citizen) with getting my order for 1st time online. By the Brooklyn Pizza Crust with 2 toppings she also made was Fabulous!!!! She's an Example of how All should practice being. Store was Immaculately Clean!!! THANKS, SALA. ♥️

They can’t get simple orders right which causes you to use even more gas going all the way back to have it corrected!! They offer you absolutely nothing for your extra time and gas being used!!! The one in Carrollton GA on Maple street is the worst!!!

We placed two orders for pick up at Hammond Louisiana Dominos #5246. Items were paid for and picked up at the window. Upon returning home. We found out that both orders were incorrect. I immediately called the store and was put on hold of all for seven minutes. This had already been an hour after our order, I told them what happened and that I would like them to deliver my pizzas which is 3.5 miles from my house. It was their mess up and a large one at that. When the general manager gets on the phone and yells at me, does not let me speak and calls me names. This is no way to treat a customer.

Sandwich only contained 7 pieces of chopped chicken, cheese was only on one half essentially, and there was barely any sauce on it as well. For an increase of $4 in price, this sandwich is not worth its price. If only it had flavor to compensate for the lack of anything edible inside of it, it may have been worth it, but only if. This took place on my gf's account, and her food was not up to par either. We will not be ordering the location on East Ave J in Lancaster CA. For a very long time, if ever again. Thank you for your time.

I was given the wrong Pizza on a takeout order. Neither the store nor the corporation would do anything about it. Domino's Corporation doesn't seem to care at all about their customers. I won't be going back ever.

I order from Domino's VERY OFTEN, you will see the business you have lost due to the lack of empathy for my situation. I placed an order off the mix and match menu. I ordered 2 medium pizzas. Apparently I didn't close out the coupon and I went to use a "redeem a pizza" to use 60 points on a free one. I was expecting 3 medium pizzas. My friend went to get them, came back with 2 pizzas. I called, spoke with an associate, asked her about it. She told me I was emailed an "emergency coupon" for the free one. I told her, "Why would I get a coupon? I'm redeeming one to get one NOW." She said she didn't know.

Ordered pizza 12620 Woodforest Houston Texas. The customer service was so bad and took 4 hours to get my cold pizza. Never again will I order from there. BEWARE. Don't eat food from Domino's. They just want your money and don't send good quality.

I ordered pizza from Domino's and they left my family without eating, our lunch hour is over because it took more than 45 min and I called and they still asked me to wait another 15 minutes.. I left my working family without lunch.

No one is available through the 1-800 number. Leads you to a number that does not exist or out of service. The link is false! You promise emergency pizzas but yet I can’t sign into to my account. Resetting account over and over. Yet, I can’t claim anything. I think it’s all a scam.

The crew there goes far and beyond the expectations of delivering a hot pie. Whether it's delivered or carry out they were always satisfied me in every way they can and one of the employees there is one of the best. If it wasn't for Malachi that works at the 20th and Harrison store in Ogden Utah I'd probably find another store just because his smile brings me back every time. He goes beyond to make a customer satisfied, make sure that they leave with a smile on their face and they're going to come back. Domino's needs more employees like that.

Scott ** is God sent!!! He has always gone above and beyond to correct or help!!! Me and my household love Domino's Pizza. We've had a few mix ups in the past but it's never been anything that Mr. ** wasn't able to correct!! We will continue to feed our pizza cravings with Domino's for years to come!!

Domino's has been pushing a free emergency pizza in their ads. It happened to be that I am in that situation. Unfortunately to illness. I ordered the emergency pizza that I had a coupon for. But it still came to $4.99. Normally I would have it. But I've been unable to work. I haven't had a bite in two days because of my illness and no money. I think the driver should have left the pizza since it's gonna be tossed anyway. The $4.99 was the delivery fee. Maybe that had something to do with it. But still hungry I sit here. In disbelief.

Back in the late 80's, we used to order from Domino's on occasion, maybe a couple times a month. Then by the mid 90's their food changed and was absolutely horrible. So I stopped ordering from them. Lately, I have been seeing that they made some changes and a friend told me that the pizza he ordered one night was very good. So now I am traveling for work, and Domino's is the only place that hires their own drivers still instead of Door Dash (which sucks but that is another whole story) so I thought what the heck, let's go ahead and see what Domino's is like now. I was absolutely impressed. Hard to fully remember 20 years ago, but I would go as far to say that the food is even better than originally.

I ordered 2 Pizzas and 2 dipping sauces. I received the pizzas but the dipping sauces I purchased were not delivered again. When I called the store (No. 5636 - SC) I was told there are no refunds. This is not the first time for this location.

Not bad. Decided to give them a try since we were shopping nearby. Pizza was hot with fresh ingredients. We were given an emergency pizza to try out since we ordered online. So I think we will give them another order in the near future.

We've all been hearing about the free emergency pizza and they advertise it constantly. I do a Friday night meeting every Friday at a girls' home and I always pick up a medium pizza, parm bites, and chicken for me and my husband on the way home. I have NEVER gotten the free pizza. I have contacted support and emailed and everything I can think of with only the one response of if I order a pizza I will get a code for a free one. Nope. No code, no nothing, and no answers to the several emails I have sent asking how I get this "free" pizza. I spend $30-40 per week and I'm sure I've earned a free pizza in there somewhere. Annoying.

Food is always hot and fresh, nicely packaged. Delivery drivers always friendly. Savanah was great. If I ever have a problem they are so quick to fix it. Always send me paper plates and napkins. If I ask.

Domino's Pizza specifically 38th and college... Took 2 hours. Mind you I'm just 2 minutes max down the road, I did their survey. They claimed to want to fix their error. Sent me points in an email. I log in guess what, right... NO POINTS and "somehow" I can't review on their website anymore.

I live in Daytona on beachside and I go to this Domino's. I ordered delivery 3 nights a week from this place. Well tonight they decided that they wanted to tell me that my apartment number was not on my address and I ordered delivery through the app all the time. They were just here Wednesday and the apartment number was on it. They don't want to deliver the food tonight. They don't want to do what their job tonight because it's New Year's Eve so they're making jokes. They're laughing. They're pretending they don't know what's going on. They're hanging up on you then they told me they were remaking the food and sending it out and another hour went by food never got here so then I call back and they tell me that they credited my card back that they're not going to be serving food to this address no more because of mistake that they've made.

We ordered two pizzas, parmesan bites and cinnamon bites for pick up. Upon arrival to home found BOTH pizzas BURNT BLACK CRUST, no parmesan bites and burnt cinnamon bites and hot chicken wings we never ordered. We called and try offered to remake it, but we did not want to go out again to pick up. We wanted our money back or transaction cancelled. The workers made us wait initially to pick it up with an employee on phone arguing with someone the entire waiting time.

Emile was such a sweetheart. She deserves a raise, such a good experience!!! I hope I spelled her name right but she made my experience!! I called the store back to ask for the general manager, and he was very nice. Both of them deserve a raise.

I ordered two orders of eight pack chicken wings spending around $20 and when I received the chicken wings I was already at home I want to open them up they were soggy and for having bones was just soggy. I had to take them and put them in the microwave to crisp them up and to finish cooking them. I received my food in about five minutes after ordering. I wondered how they had gotten it done so fast but now I know they were not cooked so I think as far as Domino’s goes I’ll stick to the pizza. Thank goodness that you have Brooklyn style pizza, I wouldn’t eat pizza or I wouldn’t eat your pizza either. I was so excited to finally get the chicken wings and I was deflated in seconds.

We had company in and bragged about Domino's so he ordered 3 deep dish and all 3 were doughy and too much sauce!!!! All were uneatable!! We were very dissatisfied and embarrassed after bragging on how good the pizza from there was.

We had ordered a meal pizza but when it comes the look of pizzas were normal and the taste was sooo bad. I felt did I ordered something wrong?..I didn't get the taste which I was expected. It was a bad experience.

I order 3 pizzas and when I got them home the pizza was so dry. It barely had any sauce on it. I will never order from the Tipp City Domino's again. I was so embarrassed and everyone complained on how terrible the pizza taste.

Paid $47 for pizza that was delivered 2 hours after the order was placed. Once it was delivered it was cold and one of the pizza was wrong. Call the store several time to cancel. No one answered. No excuse for this kind of service.

I ordered pizzas on the app. The tracker said they were ready prior to arrival. I was the only car in the drive thru, there were no other customers inside or outside waiting. I waited for 6 minutes before anyone even came to the window. Then it took another 7 minutes to bring my pizzas. The person handing me the food never said a word. I said “thank you” and they closed the window. Clearly they just need a bit of training. (This is my 2nd time going to this dominoes over the course of a year and it was the same experience both times.) There is no reason for anyone to wait 13 minutes when there were no other customers.

I have always been a loyal customer. But every time I place an order the food keeps getting worse and worse than it ever has been. I’m very disappointed to where they lost a customer. It was overcooked and it had bad taste to it to where I almost throw the whole meal away. It was that disgusting.

Their service is pretty top notch the few times I’ve ordered but I’d rather sit and eat a can of soup over their pizza. I’m always thinking maybe it was just this time but it’s every time. All ingredients are poor quality and it looks like a cat pissed all over it.. I mean can we be done yet?

Pizza and cheese bread were so greasy that I had to blot with a lot of paper towels and still got upset stomach from all the grease. Won't be going there again. Also, ordered double mushrooms as I didn't order meat. I counted 12 tiny mushroom pieces.

I tried to get their free emergency pizza deal. Made my order, watched my email and account for a week for a redeem. Nothing. I opened 2 support tickets over the next month (and counting), no response. I got one response on a Facebook advertisement comment thread where I got a new case number, but still no response. I can't afford to eat out right now, I was counting on that pizza to make it affordable. Oh, well.

I ordered 2 items (sandwich & pasta) on the phone while driving back from work. I was told the order would be ready in 10 minutes, which would work out great with my 50 minute commute. When I arrived at the store to pick up, no one greeted me, there was no one at the till. I stood with my credit card in hand looking around, waiting to pay. There were several men buzzing around, prepping, packing, pick-up & delivery guys, not one interested in knowing what I was waiting for. One man shouted from behind, "Have you already paid?", when I said "no" he lost interest.

Waited 2 hours for my food cause there was only one driver. Ridiculous didn't put my sauce in the bag, gave me wrong drinks! Told us that if we changed it to pick up. They'd void the payment but we would have to pay, and the refund wouldn't be in the account until 3 days later, wasn't even in the oven 30 minutes later!!! Hire more drivers Domino's.

I had a free med pizza on line from Domino's. Ordered it for my neighbor to pick up for me. Called store to see if they got the order, girl said no try calling other store. Called the other store. No they did not get it either. Girl said try calling the corporate num. I did 1-866 num all it says is type in code push #. Called back the store that I had sent it to. Still nothing on computer. So I let my neighbor know to forget it. Neither store knew nothing. On top of that I lost all my points. Oh by the way the cheese and sauce are free when you order your pizza even tho cause is marked as 1, and cheese is marked as 2. Your probably better off to call your pizza in or call a different pizza place.

The taste was awful, and no taste, ordered 2 pizzas, 1 cheese and it was even worse than the other, threw in the trash. Won't be going back. I've ordered from here many times and it was way better. I don't know what's happened but I will never order pizza from here ever again. It's sad that the quality of everything is going downhill.

I've not ordered from Domino's in a long time, but saw a Cheesy Bread commercial and thought I would try it along with some wings. Unlike the commercial I saw and the images on the Dominos site, the wings had almost no sauce on them and when I started eating the Cheesy Bread, I had to search for cheese inside! There was more cheese on the outside than inside! It was all bread! Before deciding to order, I watched a video called "How Our Cheesy Bread is Made". When I saw all the cheese that went into it, I got excited and decided to order. This order cost me $30 by the time I paid a tip, and the entire order was nothing like it was represented to on the commercials, videos, and web site! Maybe they should call it "Bready Bread" since there is no cheese in it? Very Disappointed!

Ordered online pizza, chicken wings, and a coke. Received the pizza and wings but no coke. I don't know which store this was from so I used the online tool to request a refund. They contact the store, say the store will contact me. Nothing... follow-up online and they won't respond. It's only a coke but geepers Domino's this is terrible customer service.

I called them to place a pizza. For one hour I was on the phone. Because after 10 minutes they got my order they transferred me to someone else and he or she is asking me how can I help you. I asked for manager. She was even worst. She is like, "Why do you think I even care." Now I understand when they are telling me they smelled pee on their pizza. This people are high and mad for no reason. They are passed at you for trying to give them an order. I will never ever order them any more. We had this problems over and over before but this is it. Be Careful.

I have been buying pizza from Domino's for years. But last month I used my emergency pizza at the Washington St store in Longview Washington. Along with other items. One hour later I called back because my food did not arrive. They told me I didn't order any food, so that night I didn't get anything from them. One month later I tried again and ordered my emergency pizza and all I got was the run around. They told me to call the order line, so I did and they told me I had to call the store, so again I did. I was told that they could not do anything for me and I didn't have an emergency pizza coming. I guess now that Domino's is so big they don't really care about the customers that made them so big. Well I'm done with Domino's. I will spend my money elsewhere. Thanks for looking out for me.

Domino's Offers a free emergency pizza mind you? You have to pay delivery charge which is okay. I place the order. The pizza was free. The delivery and tax came to like $4.96. Then they want me to spend $10 more to get to free pizza. What a ripoff.

We ordered a pizza for delivery online with an expected delivery time of 50 minutes. After an hour, I called the store to check on status as the online status quit working. I was told they were a little behind due to the drivers, but should receive soon. After another 20 minutes, I call back and was told the pizza was on the delivery stand and should be picked up within minutes. We finally got the pizza 1 and 1/2 hour after expected. Driver just stated they had a shortage of drivers and they kept the pizzas in an insulated carrier. I checked the pizza and is was room temp at best. The driver said she would talk to the manager and get us a discount on the next order. There was no follow up from the manager and I am not expecting a discount.

I was offered a free emergency pizza through Domino's in my email and I was going to order some other stuff too but when I went to order it online the deal was there, but then it disappeared, so I called the store and had to listen to this automated crap over and over for around 40 minutes waiting for a human to pick up then I was just cut off. When an offer is made it should be honored. I never did get a human on the phone so I called back, and the same thing happened. I never did get any service ... The food isn't worth the trouble. I spent over an hour and a half on the phone. I've had trouble in the past. They are not reliable, their food is overpriced for the customer service that you receive.

Ordered online and didn’t check to see if the order was right. Totally wrong and had to wait for the proper pizza to be remade. The time wasted not checking to see if the pie was correct. Could have been corrected before placed on the ready shelf for pick up.

My family orders pizza from Domino's every other week, at the very least. I recently had 80 rewards points in my account that I was saving for a rainy day. I keep getting alerts to earn a FREE Emergency Pizza with an order, so yesterday, I opened the app to place our order, and found 50 of my reward points missing. My account has never been inactive, so I know my points didn't expire. We were hungry, so I ordered anyway. After our food was delivered, I waited to see if our FREE Emergency Pizza would show up on my account. It never did. Honestly, between losing reward points, false free pizza advertising, and the outrageous $6.99 delivery charge on top of a tip, I'm extremely put off by Domino's altogether. It's time to find a new pizza spot.

Placed order 308pm. Email confirmation says delivery in 19-29 min. 2 hours 20 min later still nothing. Called store but customer service now in India? Can't help me. They transfer me to store 3 times for 5 min each. Store will not pick up. If it arrives sending back but my credit card was charged $61 at 308 pm.

Clean place. Sign needs to be fixed. It’s not on but shop was open. Thank goodness my husband was super hungry. I just getting off work. Food was delicious and nice and hot. The pizza was crispy. The wings were soft and spicy.

I ordered a couple of pizzas using the app, and when I showed up the location was running 45 minutes behind on their orders. The staff was cursing at each other, the person running the register shushed me when I tried to ask her a question, and no one was nice or at all apologetic. When I finally was able to ask my question, they weren’t able to tell me how much longer we would have to wait for our food. It was an overall terrible experience, and we won’t be back.

Ordered pizza from this location at 6:38pm, said order would be ready at 7:21pm. Showed up at 7:25 and the girl at the counter said it wasn’t even made yet. I said the time it was suppose to be ready and she stated exact words, “yea so is everyone else” I cancelled the order and left. Don’t give a time if you can’t meet expected time and have poor attitude towards customers. This location 705 E Santa Fe in Olathe, KS has the worst customer service and lack of care.

The amount of stuffing is atrocious. The size of the stuffed cheese bread has been cut in half as well. It's like an inch of feta cheese and and literally 4 pieces of spinach leaves. Never again will I get this product.

They are very horrible customer service-wise when it comes to delivery services and they took almost an hour to bring me my food after they said clearly it would take 15 to 20 minutes... Then they messed up my pizza with garlic salt after I made it very clear that I'm allergic to the garlic salt and they didn't even wanna give me a discount for the long wait.

Earned a *Free* emergency pizza, supposedly. Unable to "break the glass" to redeem on the app. Tried on website. Tried with 4 different devices. Called the local store, not that they could do much about the app. Emailed customer service per the "Contact us" section.. NoPe, No reply. No help. No nothing. So, if you're banking on that Free emergency pizza you were promised, better be looking to Papa John's, Pizza Hut, Monicals.. what a complete sham and false advertising. Will not be back!

This was a terrible pizza. Dominos did make a good pizza at one time, about 25 years ago. They change the recipe how many times. Now the sauce tastes like pasta. Worst pizza I ever had! The sauce ruined the pizza. The crust was fine, cheese ok, pepperoni fine, but that sauce is gross.

Called once to order for a school, was told to call back later. Called back and the person on the other end just wasn't listening or answering my questions. I literally had to drag the info out of them, asking all the questions. What are your specials, can you tell me what comes with that.... Like this person either knew nothing or cared nothing at all about being helpful. At least three times I had to ask them if they were still there. I finally hung up when he finally priced me twice what we normally pay for pizza there.

This is the 3rd time I've received a rotten salad from Dominos but this slimy liquid is horrible. I'm disabled & I could hardly get into the store with the employees vehicles blocking the front of the entrance. I was told they don't make the salads. It's nothing they can do about it. Cahokia, Illinois.

He was yelling at us because we asked how much longer on a pizza we have been waiting an hour for and he told us it would be 15 minutes. We were not being rude and he took it upon himself to yell at my dad from across the room being unprofessional and rude. He also yelled at his coworkers and overall the experience was very uncomfortable and everyone that walked in to order food was treated with a rude manner.

I ordered a pizza from the Johnson Street NE Mpls MN location. I was so incensed at what I received, I drove to the store & threw it on the foyer floor. I’ve since been banned because of this one, immature “manager” that has no concept of customer service. I was driven to my actions after his indifference to the situation. He actually followed me outside as though he was ready to accost me for throwing the horrible pizza on his floor! Teenagers shouldn’t be managers if they can’t settle customer disputes - he should be folding boxes for deliveries instead of managing the FOH!!

They told me the specials and took my order with a smile. They were very energetic and all about making the customer happy. They promptly put my order in and gave me my drink while I waited. There were only two on the floor but they worked very well together. They did however forget my garlic sauce.

Pizza was cold when they delivered it to me. I call back and told them. They did nothing about it and took me off the do not deliver to my address. Crazy thing about it they are only 4 blocks from my house. So anytime I call for delivery they don’t deliver to my residence.

This repetitive behavior has definitely impacted me as a customer. I'd rather have my order correct, and delivered in 2 hours than have to call and get things fixed 8 out of 10 times. No onions, that's all I ask because I have an allergy to them. I understand everything is rushed to make the customer happy. Honestly, I'd rather wait to get a propper order.

Charging for delivery and then a tip? Raised the cost By 9 bucks. The product by comparison is awful! Dried out cardboard with Chef Boyardee toppings, ask yourself the next time you buy, should I really feed my family with this crud?

Ordered subway sandwiches, photos showed them stacked like Subway sandwiches, but they were on very small buns, there were hardly any ingredients and the taste was terrible!!! They should not print false photos of products!

This is one of thee worse franchise companies in history. They charge you 5 dollars plus tax for delivery fee and the delivery fee doesn't even go to the driver. They still expect us to tip the driver as well. So ordering anything even their cheapest order is going to be at least 15 dollars. In all honesty they should be sued but hey they can lose a customer instead.

After over an hour we called and asked where our pizza was - they could not tell us - they just said it was on the way then we were hung up on. We called back with the same results. We finally called the store. This was well after an hour and we were told it would be any minute - we were on the phone for over 10 minutes with this individual and finally asked for a refund. We never got our pizza!! The service was horrible!!

The shift manager Leeann did a great job, making me feel like I was the only customer that was important. And she made my food just like I wanted it. Leanne‘s personality is the kind that you need in the food industry serving your customers. The time that I had to wait for my food seem like a couple of minutes even though it was like 15 to 20. It’s because of her that the experience was so great.

In the 1980's, Domino's had a "30 minutes or free" promotion, and the food was uniformly good. Nowadays, I'm lucky if my food arrives in less than an hour (I'm about a mile from the store). When it does arrive, it's almost always overcooked, often to the point of being burned. Sometimes, I can find bone pieces in the beef (hamburger) topping. Green peppers are often blackened by excessive heat. Perimeter of crust is usually burned. Philly steak is often overcooked to the point of being crispy. There seems to be very little effort made to ensure quality. Understand that Domino's stores vary in quality, and one store may be worse than another. However, I've had uniformly bad results over the past eight years, and I've ceased ordering from them.

Abysmal experience. Ordered online, system updated order was ready, arrived to be told my order was still in the oven, I sat down to wait. 15-minutes later I asked for my order. The store was out of brownies, okay, but when were you going to share that with me? The interaction deteriorated from there, Mr. ** stepped in to cancel and refund my order, he was confrontational and unapologetic for the service failure. Obviously assumed I was a Karen, and decided to treat me accordingly. No apology, no sincerity, no accountability. Total failure, Don't waste your time with Domino's, sure this happened at the Randol Mill Store, but the Domino's on-line ordering system set them up for failure and doesn't allow for feedback on the Domino's site, once an order has been canceled. That's truly shady Domino's!

Ordered pizza & bread bites to be delivered. Pizza was so undercooked it was inedible. Only the outermost part of the crust was done, the entire bottom of crust and especially the middle was actually raw gooey dough. Took pics & called store and was informed they would remake and deliver, which they did. Pizza was identical to the first one, inedible. They will not refund the money, but only give credit for food. I went hungry that night, so will have to try third time on another occasion. Only wanted to be refunded for the Pizza, as the rest of the order was fine, but was told it could only be the whole order. They would not take back either two of the inedible pizzas, which had one bite out of two pieces each.

I received my meal winch I thought was 50% off because I signed up for the coupon deal, but when my order arrived it was 31.99 CAN. The Alfredo Chicken Pasta dish was cold and had no Alfredo sauce on it. And then after getting ripped a very sarcastic teenage manager named ** at 1440 Main St. Hamilton said that she could not refund my purchase on debit card. Saturday afternoon 2.05 pm. and crickets from their so called Customer Concerns Department. As a 20 yr. Domino's loyal customer, I will have to say no more and never again. Thanks Domino's for honoring my 50% off coupon and for your dry pasta with no sauce. What a bunch of kids running your store....Wow what a rip off!!!

I used to work there at the Keyser WV store 1352. A lot of things that go on there are not right and how they handle it from management. This place needs a new gm and new managers. I hope someone can figure out the real issues and why they go through so many people.

We ordered 3 medium 2 toppings pizzas and all barely had any toppings on them. When I get a Hawaiian pizza I would like to have more than one pineapple piece per slice. The green peppers were maybe 5 pieces for a whole pizza and the Philly steak was pointless as there was hardly any on it.

I used to be a regular with eating Domino's. Sports watching with friends, drinking nights, whatever. This company had completely lost their way in the pizza game. Charging $19 for a pizza and this is before the delivery charge. You think a tip is going to happen. I encourage employees to abandon ship. Cardboard quality pizza and then I get a free pizza coupon in the mail for a medium. You think I'm going to order again? Even free it is not worth what quality they are pushing out. To anyone who reads this just support your local pizza shop, or even mod. It's way more worth your money.

Purchased $60.00 in food. 2 pizzas came looked like flung on floor. 2 chicken habanero subs next to no toppings and made wrong. Called store, manager refused to fix/replace my order! Other items also not made correctly. Looks as if they are out of toppings so just barely put anything on items! They offer a 60 point compensation which basically is a $6.99 pizza. I want my money back or order replaced! It’s the right thing to do!

Pizzas are too salty, and bad for your health/heart/high blood pressure. Please offer LOW or NO salt options for pizzas. I will not buy any more Domino Pizza until they have the options for me to choose no salt added.

The Domino's pizza in my area didn't have an item we ordered. We expressed we wanted a refund. They advised they couldn't refund the order. An agent called and said they would send 2 pizzas for the inconvenience. The pizza was never sent.

I ordered two large pizza. They smelled great when we picked them up. They tasted terrible. They had very little toppings. The crust was flat in the middle and the crust was extra wide. They were awful. I'll never order there again.

So I decided to get Domino's at store # 3634. And as I had sat and waited for my pizza with pepperoni and plain. I see the pizza was being made as well as other Orders and I noticed that the person that was making the food was handling the food with no glove. She was grabbing the cheese for the pizza and toppings and the pizza crust and touching the bread with her bare hands. My thing is you're in a business and as far as I know covid is not over so why are you just touching food with your bare hands. When I asked the girl who took the order where are the gloves she said, "Sometimes we use gloves." I was so turned off from buying food from Domino's again and will never because the food handling is disgusting.

I thought that I'd try Domino's pepperoni stuffed bread. The only thing that got stuffed was Domino's profits. Six slices of pepperoni? I'm going to get a new dictionary for the definition of stuffed.

I ordered $50 worth of food from Bath Domino's, never received most of my food. Was told that I had a $30 credit on my account, go to order dinner tonight and was told that, "Sorry about your luck but we can credit you a lava cake over $30." You want to give me a $7 lava cake then you tell me that I have to pay an extra upcharge because it's being delivered, not even right. Do not call back Domino's for any food at all.

I went to the Domino's Pizza at 166 Meadowood Drive in Winnipeg on September 1, 2023 to order a Greek Pizza. I've ordered Greek pizzas from several other restaurants in Winnipeg and I thought I would try the Greek pizza from Domino's. I paid the bill advance. When the pizza came, the cook asked me how I would be paying for it. I told him that I had already paid for it but on his copy it said that I had not paid. I had to show him my receipt before he would give me the pizza. If I hadn't asked for a copy of my receipt when I had paid, I would have had to pay twice. When I got the pizza home, I saw that it had meat on it. All the Greek pizzas I've ever ordered had black olives, feta cheese, onions and tomatoes but no meat. I took it back to the restaurant and they said they put sausage on their Greek pizzas.

I have had nothing but issues with this place down to a manager giving out my address and coming here to jump my son to now not getting my food at all I ordered an hour and a half ago. The girl obviously didn't lose her job or maybe I would have my dinner??

Dylan is really good pizza maker. When getting pizza from them for last couple years. It was always really good. Thanks to Dylan for doing good job. And I love to share my experience with other people.

August 29th around 6:23p I ordered online using the coupon that gave me Cheese Bread, 8 Wings and a 1Topping Large Pizza. At 6:33 I received a call that my pizza was on the way. I looked to see where driver was and he was going opposite direction. Didn't think much of it. I figured he may have had another delivery on the way to me. When my order arrived my pizza was cold and looked days old. It was like a cardboard and old grease stains in box that were dry. The pizza didn't even have any movement. I couldn't eat it. Everything else I got was warm and delicious. So what happened. Just a little scary. Where had this pizza been before it came to me? How old was it? Who had touched it? Why don't they seal their boxes? I am extremely disappointed and outraged and think that this should be investigated. Where did this pizza come from.

I am religiously vegetarian, I ordered veggie pizza, but there was beef on the pizza, I don't how people not respect the beliefs. It's disgusting. You guys ruin my beliefs and I will never order again and make sure some else will not order from you guys.

I ordered pizzas and Twist both with dipping sauce. At Gunn and S. Mobley. Went pickup. Had to wait a few minutes due to showing up early. Then there was a crashing sound. Employee dropped Twist out of oven. He did say anything and I knew what happened and knew I would have to wait for more to cook. After another 5 or so minutes I received my order. Drive home to realize all sauce dips were missing. Had drive back to get them. They would not deliver. I will not be going back there anymore.

On Sunday, August 20, 2023, I went into a Domino's pizza establishment. The server that was behind the counter was handling money and he did not even wash his hand after he finished handling money. He did not even put on any gloves, then he started handling the ingredients to make the pizzas. That is unsanitary. The address of the establishment is 4697 Third Ave, Bronx NY 10458.

I'm 76 years old I was born and raised in New York City and I ate New York City Pizza practically from birth. They can call us whatever they want but it doesn't taste anywhere like pizza. It tastes like some dough with minuscule amount of sauce that I can hardly taste and cheese of probably some low quality. The thing that was really funny that I reviewed the chain store pizzas to see what they said before I went to Domino's which was rated the best by most consumers. And the ratings are all say, "Oh good pizza. I ordered it for years." Someone said, "I like it better than this this or that chain. It's the best one." Boy if this is the best one I sure hate to taste the worst one.

I always order from them and I get a pizza and a drink and they always show up with half. This place is trash. The one on Main Street across from Kmart is awful. Should be shut down. They don’t care about the customer. I called to demand my whole order for free because they messed up and the manager if you can call her one she hung up on me. She said the driver was coming back with my soda. He never came back with it. He should have had it in the first place but when he came back he only had the change for the price of the soda. Whatever. This place should be watched or shut down. They need to be better. People work hard for their money like I do and it’s not my fault that I’m hungry after work and the gym I order food don’t get it wrong every time.

I had an online order. Somehow I got two of the same thing and the young lady when I called back, just literally remade my order and gave me an efficient timeframe for my 2 pastas. Great service. Deeply appreciated that.

I was ordering through Domino’s Pizza app and got charged 2 time with not confirmation number then I went to the store and they told my money was going to be back never happened. Calling customer service no one to Response. So frustrated.

After I was order 2 pizzas pepperoni, Italian sauce, extra cheese. They make me wait for one hour 30 min. When that delivery guy arrived he gave me a wrong order at pizzas only cheese and then I called DOMINO'S PIZZA. They told me that they have only one delivery guy and I complained, "Hey but the delivery guy is not a chef so why I received the wrong order." So they don't answer. So I lost $30.00 at DOMINO'S PIZZA AT 15 LIBERTY Springfield, MA. DON'T GO THERE IF YOU DON'T WANT THE SAME TOO!

At Queens Plate location in Rexdale. Do not waste your time. They are never on time, they will say they brought the pizza knowing they didn't, have you waiting in vain. Do yourself a favor. Avoid this location.

Ordering online was easy but the pizza was not good. A worker that was doing installation told me not to order from Domino's but I did for the workers and the delivery guy was rude, pizza nasty pls do b.

Vidor Domino's horrible! On 8/1/23 at 8:10 pm I order my kids $53.89 worth of food due to me working a 12 hr shift as a hospice nurse. When I get home at 11 pm asking where the food is, my kids said it never came. I called the store and the manager named kaylee told me I had put the wrong apartment # (not true). She then tells me the delivery driver tried calling me several times again not true I didn’t have one missed call, text, nor an email from them. I asked if I could just go get the food since it was paid for she proceeded to tell me no and I’d have to talk to the office this morning (8/2/23). I call the office this morning and tell the lady everything that happened and if I could just have my food replaced. She told me she didn’t know because she had to speak to everyone involved so I went on to tell her I would touch base with her tomorrow morning 8/3/23. She replies if it’ll take at least 4 days.

Overall in all my visits for pizza takeout, he deserves 5 stars for sure. Thank you **, Thank you Domino’s!!! RJ

I order pizza first time from Domino's location is 1650 William Pkwy on 19 July 2023. It was tasteless, Jalapeño topping was missing. Even I can barely see cheese. It looks pizza without cheese and just with pizza sauce. It was tasteless looks like baked since morning. It looks like I wasted my money. Other stores served perfect pizza with soft dough. Thank you

I order often couple times week. I notice if I phone for delivery it's $2.00 less than if I ordered online. I notice it when online order was down had to phone. This happened twice in the last 2 weeks. Crazy.

Thin crust pizza is the best thin crust I have ever tasted. It is perfectly combined with the topping. The crust is not hard and chewy, It is thin and melts in your mouth. Totally great experience. Had never tried it till today.

I have attempted to get an phone call from a regional mgr for about a month... Have written two to three times.... Wasting my time.... They are terrible at responding to customer concerns.... It's like the corporate office and management does not care.... Too bad cause the pizza tastes good for the price.

False advertising! I ordered the cheesy marinara dip with garlic twists. But the dip was less than adequate! There was soo little dip in the LARGE tin bowl that It comes with, it barely covered the shiny tin bottom. I was amazed to think this could even suffice dipping 2 two of the many twists. The picture online shows a healthy amount of cheesy marinara dip. I was "excited" at first, until I opened the tin bowl, then to my disgust, I thought "I don't even want this any more ", 80% of the twists would have had NO dip left to use on the rest. What a joke! Waste of money, and can't say I'd ever order from them again!

Ordered my pizza and salad online. When it arrived there was a sign stating that Manager's special for large 3 toppings $9.99. My pizza online was a “specialty pizza”. What made it a specialty pizza was it had pepperoni on it. Online I ordered thin crust, extra cheese, pepperoni and mushrooms. Plus a chef salad. So I stated to customer service I had 3 items. She said mine was a specialty pizza. Then I get my salad. What a disappointment. It wasn’t even store made. Pizza was worst pizza we have ever had. No extra cheese and dry. Little Caesar has better pizza as does Byrne Dairy and frozen. Will never go there again nor recommend to ANYone.

LET ME TELL YOU, the food was good BUT the delivery woman Sara went above and beyond! She called to let me know she was arriving with my delivery, and there’s a big spider right in my doorway! She killed the spider in my doorway for me! Instead of just leaving the pizza and letting me find out by walking into it. Best customer service ever, she deserves a raise!

I placed my order online for "curbside pickup" at the Alliance, Ohio Domino's Pizza. They said my order would be ready for pick up 6:59 pm. I arrived in the parking space at 6:57 pm. I followed their instructions of sending a text telling them I have arrived and turned on my parking lights. Whoo hoo! My order appeared at my car at exactly 7:00 pm. Needless to say, the pasta dishes and the pizza I ordered were very hot and baked to perfection. This is not the first time everything was perfect. It has happened every time I have ordered from the Alliance, Ohio Domino's. Thank you very much! We love our Alliance, Ohio Domino's!!!

On Tuesday June 27, 2023, at approximately 11pm we ordered a pizza via online under Domino's website. I placed the order online and got the message saying it would be done in approximately 10 minutes, my husband and I got to the store within about 9 minutes of ordering and the doors were locked and lights off, my husband knocked on the glass just in case someone was in there and maybe in the restroom, No one in there either. So No Pizza.. I'm so glad I Do Not pay online. It would have been nice to know that the place was closed and our order vanished into thin air at 11pm since all their information stated they was open till 1am. That is another reason I don't pay online. If I can't get a call or text saying that "store is closed" after placing an order. Pretty poor customer service. Plus I wouldn't have had to get out and drive for ABSOLUTELY NOTHING.

I had a very long day at work today and I was starving, it was late and Domino's was the only pizza place open so I called in an order I had a feeling and it wasn't going to be right and it wasn't but when I got there, Braxton was there at the cash register and he was the kindest most polite person I've ever met in customer service. He went above and beyond, made me exactly what I wanted. He just totally made my day.

I'm giving the Entire Staff a 5 star because they were very courteous, approachable, humorous and very attentive. JUST...DO NOT ORDER THE THIN CRUST CHEESE PIZZA OR THE THIN CRUST W/ CHICKEN. If cheese was on it I didn't taste it or see it and I did not order A Chicken Bits pizza ...I barely saw any chicken...it resembled chicken bits...what a joke!

On 6-29-2023, I ordered four 12" pizza from the Domino's store in Boynton Beach One hand tossed pizza was less than 10" in size and not to mention it was poorly made. I showed that to the manager Jocob in the store but he insisted that the pizza was 12 inches. Finally, I took the pic of the pizza with the measuring tape for you to see it yourself. I, myself, have worked for Domino's for 7 years. If the manager is trying to improve store's performance then these tactics wouldn't help. I am really disappointed in the Domino's service.

If you are looking for a pizza with sauce this is not the place to go. I was told it's not their fault if the sauce gets all dried out.. They said it's the oven's fault. Dayville CT is not a Domino's you want to buy pizza. It was delicious at one time but now they have a new worker that just doesn't care.

Ordered Domino's Pizza in Dallas TX. Order placed at 10:38pm. Pizza was out of oven by 10:48pm. It sat around for 40 minutes before going out for delivery. It took another 30 minutes for a delivery. By the time I got the pizza it was cold and rubber like. It truly looked as if it had been sitting out on a counter for many hours. It was likely covered with bacteria that causes food poisoning at this point. It definitely wasn't safe to eat. So in the trash went all the food. I used the pizza guarantee. Of course I couldn't get anywhere or any satisfaction using that damned thing. So I contacted corporate. They basically brushed off my complaint.

The last 3-5 times and more. I ordered the Chicken wings. They are the size of Cornish hen wings. Very disappointing. I tried calling the number on the site. 800) 208-1234 will not even go through! Then tried 734) 930-3030. Run around if you don't know anyone name. No receptionist.

I got charged for items they did not have. Refused to credit back my card. Gave me a store credit. Store and Corporate were no help. Is that legal to charge for items they do not have? Ordered 4 items. Only received 1 right. Did not receive 1 item. Still charged for all 4.

I placed an order online and went to go pick up my order, and when I had arrived and gave the employee my order number, they made me wait 10 minutes before telling me that there was an issue, and they never got my order that was placed, although I had the email providing the order number And the address of the place itself. Once I was told that there was an issue with my order, they just sat there and was laughing and messing around with other employees rather than trying to help me with my order and make my experience better. I ended up leaving and going to a different Domino’s near my area.

Delivery driver was angry, sat in his car for 10 minutes and when finally got out throwing my food sideways and said I was supposed to come to his car to get my food. When I called to complain the person answering blew me off and hung up.

I ordered a pizza and the delivery guy stunk so bad my wife came in gagging and wanted me to handle it. Thinking she was over exaggerating I went to door to be hit in the face with the foulest smell I’ve ever smelt. I politely sent pizza back and called the gm of store on moody rd whose employee who answered phone agreed and complained before he left with my food. Told me there’s nothing she would do to compensate for the unforgettable experience. She told me that’s what freebrez is for until poncho (the gm) and stinky are let go. I will no be returning there. Pizza Hut earned a new customer.

We placed our order online and asked for a quality review before the pizza and extras were sent. The delivery showed up more than an hour after the order and expected delivery time but the leadership mitigated and we were happy with the negotiated result regarding the quality and timeliness. Thank you Domino's.

Ordered tots, chicken bbq and pizza. I was excited to try the tots but it sucked. They were warm and soggy. Chicken bbq bites was burned and hard to chew, pizza WAS not cut. The pizza was cold and no flavor. I have bought better from Papa John's. What a happy mother's day I had.

On 2/20/23, we ordered 2 medium size veg pizzas over phone and surprised to see the amount charged was 38.77$ (typical 15.06$ when ordered online), after realizing this, we immediately cancelled the order and staff said our order was cancelled and amount will be posted back to our credit card which was never done. On 4/24/2023, I personally went to the store and I explained the situation and the POS gentleman understood the situation and little he can do except credit pizzas of same value. On 4/25/2023, when I went to store and explained to the manager she bluntly said there is no recorded evidence in the system and it's past 2 month. She even did not apologise nor offer any help. Lesson learnt: Don't trust these vendors, they are just cheats. How do I know if there was no email or text confirmation from Domino's.

For the second time in the history of New Castle, IN’s luxury offerings, the city has opened another Domino’s Pizza restaurant (not since 199x has the city had a Domino’s). And though this new Domino’s started out actually putting an effort into making quality food, it has quickly gone downhill in the few months it has been opened. Not only does the “online orders only” coupons never work when attempting to use them, but the food which one pays full price for is so terrible that a person seriously would be better off going elsewhere.

After my mom ordered the pizza she told us they were gonna bring it in 30 mins. An hour later no pizza until finally it comes. When we get it the pizza is cold and hard and basically inedible plus they gave us the wrong sauce.

My family had the best delivery driver experience ever on Easter of 2023. The pizza was incredible. The service was fast. I would give it a 20 star rating if I could. The driver was extremely polite. I have never had service like that in my life. I wish I got his name. Excellent service. Thanks Domino's.

Domino's completely reduced their quality of their pizza to a point it's as lost inedible. Extremely dry. The Philly cheese steak only had a few burnt flakes on it. They cut it now thinner than paper I swear. The mushroom pizza was pathetic too. I swear they only used one mushroom the size of a dime on the entire pizza and that's being generous. They lost this customer forever. Auf Wiedersehen.

Online ordering is crap. Only way to get the good specials is online. Both me and my wife can't make it happen and same with our neighbors. Causes to go to Pizza Hut. Domino's needs to do something to fix this.

I will not order the tots again. They were soggy and not edible at all. Maybe if they were more crispy it would have been better. But not my experience with them. Maybe after time they will get it right.

When I walked in the employee said ''hello what would you like today?'' Then I just got the best pepperoni pizza of my life. So good. The pizza was not burned. it was the way I like my pizza and I think everyone else would like it too.

Friday March 24th I think, I went online and ordered a pizza for 2:15 and when I went to pick it up I arrived at 2:17 and it was brought outside curbside and handed to me and 5 minutes back to the house I opened it to have a slice in my friends that there's. It was cold as ice like it had been made 6 hours before or something. It tasted like leather. We had to throw it out and go to Angelotti's. It sucked.. It appeared that they had fixed the pizza 2 hours before and left it there until I came out because it is ice cold and tasted leathery. It was the worst Pizza that Domino's has ever given me and it is the worst service I've ever had there. They ought to be ashamed of themselves and bringing something like that out to a person. I only live 5 minutes from them if that and it was a specialty pizza and it was bad and I mean severely bad I'm not even exaggerating...

I order cheese steak pizza. It was the worst ever had. It was burnt. Yes they replace that order but still was awful. Didn't taste like cheese steak which was my favorite pizza from there. Never again will I order from there. Worst experience ever. They are replacing something on the pizza so it'll cost just as much more than it's worth. I know just because I'm one person they probably don't ever care.

On Thursday, March 16, 2023, at approximately 4:45pm I placed a order for pizza. At approximately 6:00 I noticed that my pizza had not arrived. I then called customer service to see if I could get some answers as to the status of my order. The customer service representative stated that they only took orders and were unable to track my order. I was then advised to call the local store to speak with someone concerning my order. I then called the local Dominos located in Lauderdale Lakes Fl, The phone rang and with a advertised recording playing. I was on hold for more than 30 minutes. I hung up the phone and decided to choose a different place for my family and I to have our meal.

A Domino's Pizza in Jacksonville, Florida messed up my order and delivered pizzas with no toppings at all. Then they took more from my account than the amount of the bill. It's been a month and they have refused to respond and refund my money.

Prior to my recent online order on March 11, I had nothing bad to say about Domino's. I had ordered two times before this date. Everything that I ordered before was good. My order on March 11, however, wasn't good at all. My pizza was barely sliced and was very greasy. My tater tots tasted as if they were old. All that was on the tater tots were cheddar cheese and bacon. I'm not sure what the white sauce is, whether it's some type of cheese, but I didn't receive any white sauce as displayed in the picture on their website. The bacon was hard and burnt. The ONLY thing that was good were the three chocolate cakes that I ordered. These I love as this makes the third time I ordered them.

I've ordered Domino's Pizza in NC and FL, they deliver up to 20 minutes or more away normally. They're less than 10 minutes away, but say they won't deliver. Yet advertise a day on my TV and will deliver them say..**!!!!

I understand with the economy, Domino's has to charge for Delivery. They also add more to the price of the food you're ordering. They even add more to the price depending on what crust you choose for the pizza. So to skip the $5.00 Delivery fee, the $1.99 crust fee, and the Extra $1.00 per pizza, I ordered plain, and picked it up myself. So, If I go pick up my own $40 order, WTF! Why am I being asked to leave a tip: 10%, 15%, 20% or $4, $6, $8? That's why I'm picking it up because you've lost my delivery service, do you really want to lose my pickup service also! At my job no one ever says I'm going to get my salary and depending on how well I do, maybe a 20% Tip!

I didn’t even order Domino's or go in. This is a full on personal experience, while driving with my fiancé, our 2 children in the back seat. A driver pulled out in front of us with maybe 20 feet to spare. We had to slam on our breaks so hard our daughter hit her head against the door even while buckled in. We almost slid into oncoming traffic and was almost hit head on to miss the delivery driver. HORRIBLE. IF YOURE GOING TO BE A DELIVERY BUSINESS HAVE SOMEONE WORTH A ** DRIVING!!!! Bad business just to “just talk to the driver” like the manager said he would. What if my kids would have been killed or injured??? To deliver a pizza to a dispensary. Horrible. Will never go to Domino's again.

I have ordered pizza from Domino's for forty years. I will never order another one. The last pan pizza I bought looked like cheese soup. Looked like there was no crust. Almost like it was soaked in water!! It was disgusting. There's no way they didn't know it looked like ** when it was delivered. NEVER AGAIN!

Order online. Great experience one night. Next time order canceled and told outside service area. Tell the truth. Back to Marco's for me. They answer the phone and actually appear to want the business.

Store #3862, located on 900 S Federal Highway Fort Lauderdale, FL 33316, is the worst store I've ever tried ordering from before. They deliver until 1 AM, so it says on their site, but despite that, even though we tried ordering delivery before even 12 AM, they accepted our order, let it say they were prepping it for about fifteen to twenty minutes, and then cancelled our order on us. We tried calling a couple times and were stuck on hold for over half an hour, tried ordering again, and it got cancelled again, even though we ordered over fifty dollars of food for our family.

The Domino's in Tuscumbia, AL is by far the best anywhere around here! They have the best customer service and when I called about my missing pizza, the manager I spoke with, Leslie, was super nice and had no issues with correcting the mistake. I am a loyal customer for life thanks to her!

After debating on even whether to order out for a pizza I decided to make the order on the internet. It said it would be done by 9:12. At 9:02 it said it was ready. I drove around the block. All the parking spots were full that I could get my F-150 into. When they were supposed to have had the pizza to my truck already I called. They come outside they go back inside then they come out and say, "Park your truck and we'll bring your pizza out." I said, "Keep your pizza. I've been sitting out here for 2 minutes. You should already had it out here."

I just made my last trip to Domino's EVER!! I did not order the Pizza, but I did last week and it is horrible! Tasteless crust, very little cheese, marinara sauce that is too sweet, and pepperoni with no flavor. Today was the worst! I live in Buffalo NY and know that you get the best Buffalo Wings from our local restaurants, NOT national chains. The ONLY reason I ordered Buffalo wings from Domino's is I had a gift card to use up. I ordered 32 Buffalo Wings along with 4 Blue Cheese cups for $36. Ladies and Gentlemen, Domino's should be permanently shut down for how bad these wings were. Forget deep fried or even an Air Fryer/Convection oven to make the wings crispy. The wings were baked. The skin was rubbery. The wings were so small that I felt sorry for the flock of Pidgeon's who gave their life for this horrendous order.

We ordered a Hawaiian pizza, and 2 more items, cost was almost $45, we were supposed to get it by 6:32 pm today and the app tracker said the delivery was completed around 6:40 pm but we never got it, even that we put the instructions where to leave the order and all that, my daughter had to call the store to let them know, by the time the delivery driver was arriving to the store and he told my daughter in which apartment number he left our order and asked her if she wanted him to bring it to our place or if we we're fine. I told my daughter to tell him to bring it to our apartment as the original instructions we requested, anyways long story short the driver never apologize for the misplaced and we ended up with a cold pizza and other items delivered freaking late, poor service and it was a bad experience for us.

Worst and most frustrating online website ordering system ever. Not my first experience with issues on this website. Definitely not very user friendly. Just wanted to redeem a free medium two topping pizza voucher I received for buying a $25 gift card. Now I'll have to go back.

The promotional ad that says you will receive a three dollar tip for picking up your own pizza is total garbage. It is a three dollar coupon that expires in one week. All that means is you need to order another pizza within a week. That is not a tip! A tip should be a three dollar refund when you pick up your own pizza!

I completed and online order January 11, 2023 I inadvertently ordered a pizza from the Mountain Veiw CA store in error. I was in Cypress TX at the time. I TRIED CALL the Mountain veiw Store for hours total 10 call, no answer however some calls did go to the call center which they could not help. No one answered my calls or even return them. Call Domino's so call Customer support, spoke with a guy, explain my story, then he indicated they would get with the store and refund the monies charged. There has been no follow through, no one to contact at Domino support just a voice mail used the Bot for a return call nothing... no call or response. I've waste so much time on this which has lead me to write poor review all over the internet and tell as many friends as possible. THEY DON'T CARE ABOUT THE CUSTOMER. THEY JUST WANT TO TAKE YOUR MONEY!!!!

Ordered a pizza for Delivery from Domino's Pizza in Midland, MI. Unbeknownst to me, my doorbell no longer works. Of course, as luck would have it, the Domino's Delivery Driver rang the door bell. I did not answer, so driver left the pizza box on my porch. After my third call to the store I was finally notified pizza box was on the porch. About 30 minutes after the driver left it, I got my pizza and of course it was cold. Why couldn't the driver have simply knocked on the door? Additionally, they put jalapeno peppers on the pizza which I did not order. Asked for refund, but was denied. I will never order from them again and neither should you.

The recent pizza from Dominos was a sham and a shame! The crust was dry overdone, not really edible. My dog wouldn't eat it either! The so-called three toppings were barely visible - onions, mushrooms, pepperoni was so scant, it was simply sad! The sauce too was now hot! Someone decided everyone likes their mouths on fire apparently.

This is a worst place. Very rude and inhumane customer service. Nobody should be treated this way. I can't believe this store even exist in USA. I am ** immigrant myself but I am sorry if this is the kinda culture we are adopting and heading toward, the future of USA doesn't look bright to me. Jan 1 2023, After working 12 hours, I got to this store at around 7-8 p.m, and ordered buffalo chicken pizza with pineapple toppings worth $20. They ask me to wait 10-15 min, I waited more than 20 min. That's fine. I took the pizza and drove home.

Domino’s was always a consistent, yummy treat when we could get to the city. But whatever changes they made with the crust and sauce are not good. Yuck. What a disappointment. It also doesn’t reheat very well at all. Back to Papa John's I go!

Received a burnt pizza and pasta and manager on duty Nena at the West Spring Creek location in Plano TX who I was able to record on my phone refused to send another order out stating we will just complain again and she rather refund the money. After asking several times to redo order she still refused and said to call back almost 2 hours later to speak with her General Manager Kat **…. I have never experienced such horrible food and ridiculous “customer service”.

Picked up a pizza from Domino's today. It was lacking the marinara and cheese. They somehow remembered to put on pepperoni which was kind of them. I'm not sure if the workers there are angry at management or they company or customers or all of the above but it will be the last time I ever order from Domino's. I'll be sharing my experience with everyone that I ever see looking to order food. Say goodbye to your revenues.

I have tried to contact a person in customer service. There is no way to do this. Avoid any company that knows its product is so horrible, that they do not even offer customer service. I will never, ever, order from Domino's again.

This pizza is SO delicious for the price. They have REALLY upped the bar from the Domino's I had growing up!! Loaded with fresh toppings. I such great customer service too! I messed up my order on a busy night - they happily remade my pizza, quickly without hesitation.

I received a coupon for a free medium 2 topping pizza. However, there is a minimum $15 purchase for delivery and the coupon required that the Pizza had to be delivered! So really unless you were already planning on spending at least $15 dollars, the coupon Is worthless. I wouldn’t have minded a delivery fee, but spending $15 for a not so free $6.99 pizza?

Placed order at 6:27 pm, delivered at 7:02 pm, missing parts of order. Driver said he would retrieve missing items from store. Called 1303 King St E, Oshawa store at 7:22 to confirm if driver had retrieved missing items. Manager said she would print new bill and send out missing items. It is now 8:11 pm and have received nothing more. Will be deleting the app and no longer be ordering from Domino's any more for this extremely disappointing experience.

Stay away from here. Horrible customer service. Horrible food. I only ordered a pizza and garlic knots, for it to take 2 hours just to come cold, with no sauce, garlic knots were so damn greasy. It was just gross. Called to speak with manager, one of the associates picked up and said they had too many orders and it was nothing she could do with so much sass. I told her, "I called to speak to a manager. Obviously there’s nothing you can do." No apologies or nothing. She had me on hold then hung up. Called again, got a manager and I told him I just wanted a refund and that my pizza didn’t even come with sauce! No apology no nothing!

OH, this restaurant is So worth it. I mean listen. They put the most effort into their food than any other restaurant I have ever been to. The crust was nothing like ever before. You know Pizza Hut, they have crunchy regular crusts the boring part of the pizza oh but Domino's? It was crunchy on the outside and soft and delicious on the inside. The pepperoni was crunchy and flavorful. And Oh My Gosh the cinnamon twists dipped in the served icing was the best dessert, completing perfect satisfaction to meet my requirements. And overall this fantastic restaurant is a must-go and I will forever eat there.

Tried using their "any specialty pizza for $16.99" tonight. Wouldn't honor it, kept ringing in at $18.99. Watch your bills with this company, not very reputable doing deceptive marketing. This coupon was on the Domino's site.

All employees are disrespect their customers, I guess it's management problems or there are no management at all, also I guess it's discrimination against some customers especially for elderly people, it's my fault that I buy Domino's, I will switch to Pizza Hut.