Domino's Pizza Reviews

I used to live in New Jersey and have had some of the best pizza ever from small pizzerias in New York and New Jersey. Domino's advertised that they had New York pizza so I tried it. It was disgusting, some of the worst pizza I’ve ever had. The crust was oily and overall bad taste. The sauce didn’t have any taste and there were very few toppings covering it. It was gross and I will never go back to domino's.

I went to one of the locations in Edison, NJ yesterday and it was really bad service along with the location was horrible, dirty on the floor. The kitchen was horrible and the service there was only two employees was working, one making pizza, other one getting pizza out of the oven and my kids went to pickup the pizza and the employee was so rude to him. Even though my pizza was ready he made my kids wait 10 min to pay, then I went inside and the employee came and gave the change, banged on the table and threw the receipt on the table. I mean it was so bad

I'm so disgusted... Got a pizza, it was wrong... Called and was told they would remake it. Called. They won't... People were rude. They said they needed to see it wrote down. It's not my fault their people didn't do their job... Manager said it wasn't her problem.

I haven't gone to them in years due to hating their pizza but figured I'd try the New York style they just came out with. Can someone tell me why a 14 inch pizza is 22.00 and then a 5.99 fee to go 1.5 miles then I still am expected to tip. Guess I'll stick to my usual place. Get rid of your ridiculous delivery fee and maybe then more people will order.

I went to Domino's pizza Linthicum Maryland twice. I got poor service. Will never go there again. I have never had that kind of service ever before. Will never return and would advise anyone to carefully.

Please think twice before order online, very very Poor service, saying delivery guaranteed in 30 minutes, you will get only after 2 hours. No proper response from outlet and hotline, I never order again at Domino's.

The $4.99 delivery fee takes away from me tipping. I can’t tip $5 if I’m already paying a delivery fee. Someone need to think about making some changes because with that fee in place it prevents me from ordering every weekend like I use to.

Essentially cardboard with a bit of bland cheese and ok sausage. I'm from MI, we'll until recently, so tried to give them a chance again. Frozen pizza is better. A basic pizza is not rocket science... Sad.

At the end of the online order, I was offered a free dessert. I had trouble getting the computer to recognize the offer, so I called the store. I was told that it was an online order so the store could do nothing about the problem. NOT COOL DOMINO'S. Don't offer something the franchise can't provide. To add insult to injury no one was willing to try and solve the problem over a cookie??? The pizza was cold, and I arrived for pickup within the time I was told it would be ready. Was charged extra for chicken nuggets which was supposed to be part of the buy 2 for $6.99. Very disappointed!

We placed our order but when it arrived there was only one pizza.

Today I ordered a pizza from tollfree number from Google as my phone was off due to low battery. I had informed the employee on call about my phone and gave a alternate number and he confirmed the order and I told him I'll pay when I go to store to pick up the order. He confirmed the order and gave me the orders number 101. But when I reached the store for pick up they told me that the order is canceled as payment was not done and my phone was off. My point is when I already informed the guy on call about the payment and my phone being off and also gave the alternate number still how can they canceled the order?

I placed my order and they brought the wrong food, when I call back, the manager who's refusing to give me her name tells me I have to wait 30/45 minutes to send me the new order, but then she calls me back to tell me don't order any more from there since they always get our order wrong.

This is the worst customer service that I’ve ever experienced. They are so rude and So unprofessional. I will never order from this location ever again and I wouldn’t advise anyone else to order from this location.

I love your food, but leave me alone! I bought a pizza a while back and I get email offers every day. I unsubscribe them every time and they won’t stop. It says it takes a couple of days, but weeks!!!! Come on, help please.

A sad day when I received my pizza and two Chicken habanero sandwiches. Received my sandwiches with only three pieces of chicken on both sandwich. I’ve always eaten habanero sandwich but this day was horrible. Very poor set order would be ready in 30 minutes. Waited inside store when place order took an hour for me to get my order.

I switched to Domino’s last year because of great quality, flavor and customer service compared to other pizza restaurants. It was excellent for a while but recently noticed that they’ve extremely skimped on their toppings. I switched back to Marcos and noticed a huge difference. A lot more toppings on their pizza. I know restaurants are increasing prices but skimping on pizza toppings isn’t the best move. Pizza is expensive enough, but to not see hardly any toppings is a huge mistake. I work in a bakery and know the crust is the cheapest part of the pizza. It would be nice to open the box and see more than a minimal amount of toppings for the price we pay now. Domino’s has been around a long time but there’s a lot of competition too. Hoping things change.

Domino's used to be 5 stars to me but now that they are making it mandatory to tip $5 in order to get points that you already earn. It's gonna be 1 star and honestly should be zero. No one tells me I should tip or for how much. I'll be ordering from pizza hut or little Caesars.

Pizza sauce tasted like chemicals. Will not be going back. It was a simple pepperoni medium. We also got a thin crust, pepperoni and bacon. It was OK. Some of it was burnt. We will not be back there again.

One of the best pizza chains in the nation, but I had to go to a store out of my way because the lobby was closed. Only other thing I have to say is it wasn't square cut like I asked. No other problems though.

Guess, I'm use too good tasting pizza. From Piesanos in lake city or Pepperoni Pizza in high springs. Domino's in lake city was terrible tasting. Problem is Piesanos is only a $1 more for the same size and toppings. Never again Domino's.

Domino's advertises use their online order procedure and get points towards free products. I ordered online and I got no points. It's not even on my order history. I guess it's a good advertising scheme because everyone will order from them at least once. Y'all got me once. Gotta give it to you.

I love Domino's. I just think it's unprofessional for their drivers to ask me to tip them. That's not how tips are supposed to work. Lastly, what made them use provolone as the cheese base for the New Yorker Pizza and have the nerve to name it a New York style pizza? We don't use provolone as the main cheese for a pizza. Gross.

Hi, every pizza lover, I bought a large pepperoni pizza and 8 pieces cinnamon twists. I could not compliment the pizza crust, tomato sauce, cheese and topping. Compared with Domino's pizza way back when the inflation was not this bad, the Pizza I bought today can only get 5 out of 10 points. That is why I only gave two stars out of 5 stars.

When Domino's started, no one bought it because it was good or even pizza, people bought it because they delivered. We would say we could go out for pizza or just order Domino's instead. It was worse than frozen pizza, but it was cheap and they delivered it. Now they announced a NY style pizza and although I knew they didn't hire people that were skilled and could make pizza, I figured I would try it just in case. Nope, It was horrible and what was expected of a conveyor belt pizza. If they want to make NY style pizza, they need to install deck ovens and hire people that know how to make pizza. They tell you it will not be NY pizza when they say they use provolone cheese, that is a St. Luis pizza.

So disappointed! I ordered delivery from store number 5564 in Friendswood TX. I ordered the New New York style pizza. It looked nothing like the Advertised pizza and was extremely dry overcooked and was completely uneatable. Clearly Domino's in Texas doesn’t need to make New York pizza. I really wanted it to be good. Save your money. Don’t order. The driver was rude and kept my receipt.

I waited on hold for 45 minutes for them to tell me they “changed their delivery area” and will no longer deliver to my address. The lady who answered after 45 minutes was rude and said delivery would be 2 hour wait at least and if I still wanted to order. When I said yes was when she said they changed their delivery area and would not accept my order. Papa John’s took my order immediately and delivered exactly when they said they would. Will never order from Domino's again.

I placed an order for 2 Philly Steak sandwiches for my husband to be delivered to him at work for his lunch. I placed the order around noon expecting it to be delivered in maybe 20 minutes. Well it took over an hour to get it delivered not 2 miles from Domino's. When I called I was told they only had one (1) delivery driver and that she was out already. I was also told that my order was the next one to go out. Well 30 minutes later still no delivery to his work place. I called back and was just going to pick it up myself but was told it was already on its way. Well I called my husband and he said he still had nothing. Another 10 minutes go by. Still nothing. I was just about to call back when my husband called to let me know the delivery driver finally showed up. She said that they had to call her back to come pick his order up.

I have used Domino's for years and until recently have been satisfied. They have some of the best honey bbq wings around my area. I have always ordered delivery from the Moneta, VA store with no issues. Just a few weeks ago, my delivery was canceled because the manager found out that an ex-employee was dating my room mate. I contacted the manager of this store and am very displeased! Apparently the ex-employee posed no threat to anyone at the store, it was just a personal grudge from the district manager. So...I was told that because he stays with my room mate, I can no longer get delivery. That is the biggest bunch of bull I have ever heard. I have contacted corporate to discuss and they apparently don't care enough to get back with me. I urge people to boycott the Domino's in Moneta, VA! Thank you for reading my review. I will remove it when I receive my delivery back!

I went online to order pizzas on the half price deal. When I arrived at the Point Pleasant WV Domino's it wasn't half off. They said I needed to use the online coupon to get the deal. It didn't use to be like that in the past and nothing said that I needed to use a coupon. The tv ads and signage at the store didn't mention that either. They wouldn't work with me so I refused the order. It is bad advertising to pull that on customers. I won't go back.

I ordered a pizza online but never received it and Domino's have gotten really sorry. Never know what to expect from them! They used to be really good! They need better delivery drivers that know the area!

Today I stopped by Domino's on Edgewood Rd SW in Cedar Rapids. I was greeted by a friendly fellow named Robert. I placed my order and had a couple questions about any sales they may have and to my surprise, I was able to order a large three topping pizza for only $9.99! I had a gift card which he helped me with and ordered the spinach and feta cheese bread and another pizza. My order was done promptly and the service was Great right along with the price! Kudos to Robert and the rest of the staff at the Edgewood Rd Domino's in Cedar Rapids, Iowa! The pizza tastes delicious and the bread was awesome! Thanks guys!

I would never recommend Domino's to anyone. I live 5.1 miles from a Domino's store and I've ordered from this store for many many years. I called in a delivery order like always and was told they wouldn't deliver to me anymore. Said I was out of their area zone. I'm 5.1 miles from their store and I had a $50+ order. For 1 tenth of a mile after many years they won't deliver here anymore. I contacted Domino's but of course nothing was done. I give Domino's a ZERO for customer service and I won't be eating Domino's ever again. There's a lot of better pizza place out there.

Service was great but it isn't close to NY style pizza. Just cause pieces are bigger does not make it NY style. Born and raised in NY and it's a shame Domino's has the nerve to call it NY. NY style is very thin crust and their crust was thicker than their thin crust. What a joke.

First time Ordered pizza 10.45pm from Dubai Al Gusais 1 outlet. Pizza was ready at 11.05 pm as per their tracker. At 11.27 pm got a call from ALAMAR FOODS L.L.C +971 50 189 7123. They asked whether card or cash payment. When I said card payment the caller said ok and kept the call informing will come. Waited for almost 1.25 hours and then go call from this number +971 50 106 8081 at 12.08 AM asking whether we are still expecting the order. Is this the way THE BIG SO CALLED BRAND DOMINO'S serve your customers. We stay hardly 1 km from your outlet, never will have your pizza.

The online system kept refused two carefully entered and valid payment methods. I called and ordered my $22 pizza. After an hour and a half, no pizza was delivered. when I called back some automated system said "Thanks! Your pizza has been delivered." I never got a call saying if the driver was lost or anything. A manager there was told and politely apologized, claims my 22 has been refunded. I WILL NEVER PURCHASE FROM DOMINO'S AGAIN IN MY LIFE. NO PROBLEMS. USE A COMPANY THAT DOES THEIR JOB.

Worst website in Creation. They send daily annoying emails generally about nothing ("We are selling pizza today"), occasionally making offers.. Which they cannot take ("FREE EMERGENCY PIZZA"...says my local manager, "Yeah, had some trouble with that"...OH. gee) or gift cards. They check you out, send confirmation email, then another canceling order with no explanation. THREE TIMES. Utter incompetence.

Food was prepared as usual. But the lack of customer service was astounding. I've never had someone so rudely shove our food out and ask me questions about the order. I've always had delivery and never had an issue so I assumed the customer service would be the same for drive-thru. That was definitely not the case. Even my kid commented on how rude the guy was to us.

Yesterday I was in the Port Elgin Ontario location. I am a senior who is technically challenged and was having difficulty using their app to redeem a special. A young lady name Manisha came to my rescue and with nothing going to stop her, she plodded through the mire successfully to get me my pizza and parmesan bites. She worked for a considerable amt of time to succeed. The pizza was delicious and the parmesan bites were a pleasant surprise. Thank you very much Manish for your patience with a techno challenged senior.

Ordered a pizza from Domino's today and I wanted very little sauce. The person who made it ended up putting more sauce than I wanted and now I don’t want it. Spent 18 dollars for something I’m not satisfied with, and this is the second time they do this.

Jeremey the store manager is awful. I placed an order on 5/26 by logging into my Dominos.com portal which has my address and credit card saved. To make a long story short Jenna the delivery left the store @ 6:13 pm. At 6:36 pm my order was canceled by the store manager. When I called in, Jeremey said he did not care to look up how many times I had placed and order in the last 30 days as I asked him to look up so he can confirm my address, I have no clue why this Jenna could not find an address 5 minutes from the store. Jeremy never offered to replace my order even though it was their error, the Jenna girl called my phone before the cancelation hysterically and said the ticket handed to her did not have my address. I was never compensated or explained why my pizza was never delivered, I have since made an initial complaint w corporate, as this is unacceptable.

Okay so I called Domino's today and ordered food. But here's what happened. Before I called Domino's, I had tried ordering my dinner from Pizza Hut, having been so accustomed to going thru PH by habit but I spent about 15 minutes having technical difficulties with the wings section on the official PH website, simply trying to place my order, when I picked up the phone to just call Pizza Hut instead of screwing around with their funky little website. But I called Domino's instead, not even noticing that even tho the guy answered the phone saying Domino's.

So I have tried each style of your pizza. The latest I’ve tried is the New York style pizza. All I see is a different name. The taste doesn’t change. Sorry but a different crust doesn’t really change the taste. Now a sauce flavor change vs a crust style change would be much better change. People can cut their hair and changing their look doesn’t change the person.

Store #9800 Holbrook, MA treated me a customer of 8 years so bad and disrespectful. I ordered food as always and didn't receive it and didn't get a refund and was disrespected. So hopefully this gets resolved by customer service.

The customer service is non existing. I have contacted them directly several times and no response.. I called the corporate number, followed the prompt on their website and even messaged them on FB. I will be leaving bad reviews everywhere I can until my issue is resolved..

I never ever order Domino's Pizza because I have never once had a good experience. We were out of town and nothing else was open - so I broke my rule and ordered. I am so very sorry that I did because I was even more disappointed than the last time! The pizza was not even remotely hot! No sauce or cheese! Most disappointing pizza ever!!!! This is the Denny's of pizza! I would rather starve than order from Domino's again!!!!

I’m not what you would call a big fan of take out food but I must say that when I went to pickup an order I walked in to find just one young lady running the whole show by herself. I have to admit that after spending a lifetime in retail I know a great employee when I see one and her name is Ashley. She got the orders out and quickly too, my order was perfect and I can’t say enough about Ashley. She should be running her own location or train other employees with her amazing work ethic. I am extremely happy with her service and very impressed with her professionalism. Keep this lady, god knows you guys need the help. Make it worth her while to work there.

In all nationalities I don’t want to leave not one star…. I placed my order at 11:40 right after I placed it they called and said they couldn’t make it because they don’t have a driver. So I said I would come pick it up. The guy said, "Ok. Can you be here in ten mins?" I said I can be there in 3. He said, "Ok. See you when you get here." I arrived at the store and the delivery driver was walking to his car with an order. The two guys inside was talking amongst each other. I’m looking at them from my car which was directly in-front of the door. One walked off then the other one and the kid walked off. Next thing I know they walking out the back door.

You have to be kidding me. I wasted my money on what they call New York style pizza. It actually cost a little bit more. It is the exact same nasty Domino’s Pizza. It is nothing even remotely close to New York Pizza. I hate Domino’s Pizza, but I tried to give them a break, but they lied to me.

I had an online order for delivery. It was for a work event. The order arrived but was missing items, once I realized this I immediately called, unfortunately no one answered, after several attempts I gave up as I had to get back to work. I finally got in touch with them later that afternoon and spoke with someone who said he was the manager. He was rude and not helpful. All I wanted was my money back for the items I did not receive. He said that wasn’t an option and he could only do a store credit. I don't eat at Dominos so a store credit does me no good and after that experience I wouldn’t go back regardless. He was rude and sarcastic and said his name was “Johnnie” in a very sarcastic tone. If this is how Domino's management treats people, I want everyone to hear my terrible but easily solvable experience. What a shame!

We ordered extra cheese with sausage and mushrooms on our pizza. The toppings were slim and there was no extra cheese. Yet get charged for those items. 50% of the pizza did not have cheese or sauce. Not impressed.

The worst pizza ever nothing but air pockets and it was cold. Will never eat Dominos again. Pizza Hut for life. To think I gave them a chance and was very disappointed in the service and the pizza. Took forever to get the pizza and then it horrible in every way, never again

After I waited an hour and 20 mins for my order my Wings were not Well Done per my request! I stressed to please run my Wings thru 2x. I want them well done because last time I ordered Wings they were not done at all so I will not be ordering from them ever again then the manager seem to have an attitude when I called to make them aware of the situation…Anderson SC North Main Location.

There is no customer care number, if we connect they misbehaving, also I ordered pizza but after 1 hours still pending on app there is service. Please order from Zomato only. Please don't order from Zomato app. Service persons are idiots and don't pick up your call also.

The price for your special 2 med pizzas bread with garlic and the cinnamon rolls for $19.99. The bread and rolls great. The 2 pizzas cooked too long. Another minute it be burnt and crust way too thin. Normally I don't review. Had to on this.

Bryant, Ar. I ordered a New York style pizza and received a CHEESE pizza. I called the store to report it and was told “the person who made it said they put pepperoni on it”. At first I giggled and then I became mad. How do you tell a customer that? My reply “are you the manager?” His reply “NOPE”!

Ordered pizza for my daughter online, waited over an hour outside, waiting over 30 minutes inside the store, nobody is on counter, never felt helpless like this. This is Latham, New York Domino store.

I've been experiencing some problems with the pizza toppings lately. Specifically, the pepperoni and ham toppings seem to be sliced too thinly which makes them tough and dry to eat. Additionally, whenever I request some chilly pepper flakes, the pizza makers tend to put an excessive amount, making the pizza too spicy for me to enjoy.

I go to this store at least 1 time a week, always fast, friendly and go the extra mile to satisfy the customer, I accidentally rated 1 star early in a hurry, please disregard that!!!; Thanks for all you do.

Domino's in Yakima store #7164 was amazing at supporting our staff and students at McClure Elementary! They made teacher appreciation and pizza with the principal a success! We are very thankful for Domino's!

This store does not know how to treat customers. Every time you order something they mess it up then, mad when you call in. They don’t hire ** people either. This store sucks. I eat at lots of Domino's and never experience this behavior! · 3732 W Truman Blvd.

I have been ordering the Brooklyn style pizza for a couple of years. Since you changed to N.Y. style, I thought it would be even better, however, it is nowhere near as good as the Brooklyn style. Thanks for ruining a good thing.

Why is there no facial hair nets for these guys ... Seriously where is the professional behavior here and what makes this right. It is very bad and unclean. Numerous occasions and never a hair net and you wonder why there's hair in our food? Please tend to this.

The topping was ok, pizza was cooked nicely, it was the way I ordered. But very salty and spicy. For the last ten years I have been advising them to cut back in salt and pepper. You do not enjoy the pizza the way that it should be. I am sure the people who create the sauce do not know anything about the importance taste the pizza.

By far the worst experience I have had!! Domino's on 1430 Foothill Dr in Salt Lake City should be ashamed of themselves! We ordered 2 medium pizzas that were delivered to the wrong address then brought 45 min later. Cold, soggy and wrong toppings. After speaking to the manager we were given a credit for the order! Today week later we called, spoke to manager and redeemed credit. He assured us the pizzas would be delivered with no issues. 45 min later we get a call from the delivery driver who said he refuses to deliver as he couldn’t find us! Called the store to speak to manager and ** who stated he was manager at 6pm stated if we have had such issues we are free to order from somewhere else and refused to give us corporate's number or owner and hung up on us! The employees here are rude and give horrible customer service! They should be ashamed of themselves!

I made an order and it was not delivered to my address. Olivia the driver, insisted she delivered it properly. I called the store and the girl who answered was extremely rude. Worst customer service I've ever had. She refused to send my order again basically calling me a liar and hung up on me. I'll never order grab Domino's again. Funny tho.. Pizza Hut did find my address and it only took 20 minutes and the food is great.

Poor excuse for NY style pizza. All it is, is a thinner version of their regular pizza. So pay more for less. Not at all impressed. As everything gets more and more expensive the quality of things are getting less & less!

Domino's pizza Southdale Lakewood. This location is despicable. The customer service is a hopeless joke. As unprofessional as it gets. Shame on the franchise for letting this location turned into garbage. Don't stress yourself out trying to order from here. Buy from elsewhere. This location is dead to me.

If I could rate a zero I would. I recently ordered pizzas online from the location near me in St Catharines. I paid with a credit card and had to enter my name and card info. I've ordered from this store many times in the past and no issues. Shortly after this order, I saw two large purchases were made online from two Best Buy stores here in St Catharines for over $3000 which were not mine. Domino's was the ONLY place that had my card info since I always use the tap feature when paying. I will never order from them again and will be warning others. My credit card company is investigating and I sincerely hope they are caught and charged.

Pizza was over cooked, almost burnt and made me and my wife sick, on the toilet and throwing up after eating it, won't be back, too many other pizza places to go to. Been there in the past and wasn't bad but this time was the worst pizza I ever had.

The worst-tasting pizza I had in my life. I am not hard to please but this was awful. The crust was like cardboard, hardly any cheese or sauce and dry. One pizza had a lot of the two toppings but the other had hardly any. I will not come back. YUCK!

Domino's Pizza is junk. The cheese they use is crap. I hope to see this franchise go away and get real pizza in this country. Stop supporting crappy imitation pizza! So many Commercials on TV. How about less commercial and better real pizza!

Your company could do a lot better if you would use a good grade of cheese. I'm from close to Chicago, I worked in a pizza place for a year and a half. The cheese you use is terrible, no taste, also when you pay for extra toppings they should get extra. Do you notice the higher priced pizza places are packed, so you get good cheese increases your price, people will pay for good food. Thank you.

HORRIBLE. 0 STAR IF I COULD. Literally took a total of 75 minutes not including driving to get my pizzas. I ordered 2 large ones hand tossed, it took 30 minutes just for the workers to realize they gave our pizza to another customer. Took 15 minutes to remake our pizzas which weren't even right, they gave us 2 mediums and got mad when we tried to explain how it wasn't the correct order. They had an attitude the entire time as well as took another 25 minutes to make our actual correct order. They even at the end managed to get our receipt wrong. They wrote that we paid for other pizzas but also that we spend $0. Overall horrible experience. Don't recommend.

Our location had a deal going on for a two topping large pizza. I ordered two on the app. I wasn't surprised or upset that the wait was a while because there was deal going on and it was a Thursday with no school the next day. I came to pick up the order and I ended up getting four medium pizzas. I believe it was because they had ran out of large boxes. I felt bad they were busy and looked a bit stressed. So HUGE thank you to the staff at Dominos.

Garlic bread is not as like the picture; it shows no sign of cheese shown in the picture and is poorly tasted. And it does not taste like garlic bread (like Indian naan bread with little garlic seasoning on top not even garlic paste like actual garlic bread). My experience is bad.

The store is very nice and clean and the cashier server was very nice but my pizza was way greasy and very salty but what do you expect for a special of $6.99. I guess I haven't had take out pizza in years. Not sure I will again in a while.

Please explain to me why, why does the salad I purchased 3 days ago in a Braums drive thru look a million times better than the salad I received with my pizza order from Domino's TONIGHT? Also, the garden salad from Braums was a dollar less than the Domino's garden salad, and contained more salad, croutons, tomatoes and cheese. If ya can't put together a decent salad, perhaps Domino's should not offer them (Especially if the lettuce is somewhat brown)?

So I order Domino's one night. Now the site says they close at 1am. I ordered at around 1140pm. I didn't receive my order until 2am and it was wrong and cold. I tried to call and got put on hold. It was 12pm on a Sunday. They weren't that busy.

I am a regular customer but what has me really irritated is the inconsistency of the pizzas. The pizzas I ordered today were dry, had absolutely no toppings and were tasteless and arrived cold. Dinner was a disaster and when I tried complaining on the website all I got was they will get back in 24 hours which wasn't the solution. This isn't the first time this has happened and has really made me question my loyalty to this so-called brand.

I am disappointed with Domino's Pizza. I have been ordering pizza home delivery. But my last two orders have been extremely disheartening. The delivery guy dropped my pizza carelessly at my apartment door and walk away like he just dropped trash. And my last order which was today. I ordered a 14inch pizza. I waited for more than two hours it was never delivered. When I called the customer representative claimed the driver was new. I called with the second hour only to be told the same excuse. And to my surprise they claimed they delivered my order when no pizza was delivered. I will never order pizza from Domino's again.

I hate their app. It changes places of locations when ordering pizza. Only way to get coupons is through the app. It is not user-friendly, I hate it after the last update. I wish they would make it so much easier to use.

I ordered 2 steak hoagies and cheddar, bacon-loaded tots. The steak hoagies were burnt, bread too hard to bite and no sauce. They were not edible at all. When I tried to call the store, the phone just rang until it disconnected the line. Unfortunately, we will not be eating tonight.

I placed an order at the Domino’s here in Fostoria, Ohio. Pan Pizza is okay-ish (not cooked long enough for cheese to fully melt. The dough for any of the pizzas is never thoroughly cooked, it’s always still doughy as if it was only cooked halfway instead of fully. The junk food, cakes and whatever, are always perfect. Just the junk food, everything else is just a disappointment. Customer services are alright, but the people working there are also highly undereducated. And after I made a complaint about my pizza not being cooked fully, the next time I got a pizza from them it was OVER cooked, nearly everything on it was burnt brown or black. I’m never ordering from Domino’s ever again. Literally. It used to be a great pizza franchise but now it’s just not worth the money anymore.

I am mainly writing this about their wings. They now have so little of the sauce on them that the sauce is untasteable. They used to be very good, but with no sauce They get a 0 star review. Pizza is still decent though.

Our Domino's at Lyons Rd & Lantana Rd. do an excellent job! Pizzas are always delish. Order is correct and delivery always on time. I will say the prices are pretty high ($34.00+/- for 12" hand pan pizza with 1 side of dipping sauce) but always very happy with the whole experience.

The gentleman at the cashier was as pleasant and professional as possible. Would love to have someone like him work for me - the order was entered incorrectly online and he walked me through step by step.

I would not recommend going to the West Kimberly Domino's. They are rude. They are vulgar and that is just the general manager. I don't know about any other of the employees but I placed an order delivery 45 minutes the order was not here yet I waited an hour. Called them. They said the driver had just made it back to the store because it could not find the address. He did the right thing by saying he was going to remake the order and send it back out. It never showed up so call back. He said that the driver had made it back to the store due to him not being able to get in contact with the number that was given due to it being disconnected. I told him that the phone could not be disconnected because my sister had just called a place to order with her phone and the driver was actually texting her to let him know that he was outside the first time but we never got the order.

I went to the Dominos website to order some of the “deals” Dominos advertises, like the $19.99 deal for 2 pizzas and 2 other side items and the 2 or more items for $6.99 each. The $19.99 deal was nowhere to be found on the website. The $6.99 deal was there. However, when I ordered the 2 items advertised, the price was 8.99 each, not the advertised. I tried adding another of the featured items, but still 8.99 each. I tried checking out, thinking the discount would apply at payment. Still 8.99 each. I called the Absecon Dominos and asked about the deal. I was told they “have nothing to do with the specials ordered in the website” and could not explain why I was being overcharged.

On Wednesday the 10th of April I went to store #6456 to pick up 50 pizzas that had been ordered that morning and were to be picked up at 4:45 pm that evening. A call was made later that morning to confirm that the pizzas would be ready. When I arrived at the drive through I was informed that they were short on staff and that it would be 20 minutes until I could get my order. I eventually had to request that they give me the pizzas they made so that I could get them to the church across the street. I had a large crowd that was waiting to eat. The staff did allow me to get the pizzas. When I returned back at the store, waiting in the drive through I herd a car horn. I didn't think that the person was honking at me since I was waiting for the remainder of my order and had no control of the situation.

A very poor service regarding refund status, you people are eating customer money, after repeated requests regarding refunds since February you guys have not done, the mistake I made was I paid online which I should have not done it, you guys just make fool and the customer care is just a fool you make to your customer. I'm very disappointed.

Decided to pick up my order, the whole staff is outside on a smoking/texting break (whatever they do in 2024 to be incompetent). Got home to enjoy my meal and the pizza was raw and gummy in the middle! Horrible experience! Don't use Mtn Home Domino's! Seems management is better at apologizing for poor service/reviews rather than giving the staff a little tutelage, epic failure!

Thanks so much for the double blow of food poisoning over this weekend. Me and my husband have been sick since Friday night and the only thing we both ate was your pan pizza with pepperoni. My chest, back, and ribs are so sore from how violently I retched. It'll be a long time before we eat pizza again, from anywhere.

Tried calling Dominos all the way from Auburn Hills to flint, no answer so I went there on way home and they was open. Ask the person there if they was by them self and busy. She said no. I told her I tried calling for 45 min. And no answer. She said she never answers phone and don't tell my manager. I ordered my pizza since I was there, but they lost my business. I have always bought their pizza. No more.

Last 3 orders from them. I always order extra cheese on my pizzas but never get it, just dry and burnt pizza! Done with them! If live in Franklin, Ky stop buying from them. Little Caesars is way better!

Food was perfect. No complaints in the food regard. Unfortunately the delivery driver was very rude. I was trying to make sure that my dogs were put away before I answer the door because they aren’t very tolerant of strange people coming to our house. I saw him get our food from the trunk of his car, which had a bunch of other stuff and trash falling out. As I was trying to get my payment out because I decided to pay cash for this purchase, he decided to open my door to my house, hand me my drink and then proceeded to tell me to hurry up and take the food. Overall, he was very rude. His name is per the delivery notifications Md **. I would not want him to deliver my food again.

Are employees not required to wear gloves while preparing pizzas or making your bread twists? I ordered from the Dominos at 2400 Harding Hwy (inside Walmart) and no one had gloves on!! Very unsanitary!

I only wish I had searched this review before I purchased these pizzas. They were worst than horrible. No cheese. Extremely dry and almost tasteless. I ordered pizzas, wings and salad. It's hard to mess up a salad but the food was horrible. I picked up my order in the restaurant and should have left when I saw the girl preparing the food use the same hand to brush her braids out of the way "nasty and unsanitary". The pizzas looked so bad that they sat on the kitchen counter for a while no one wanted them. Even my dogs turned up their noses and they eat almost anything. The chicken wings appeared to be boiled or sitting in water and then dipped in sauce. They were also garbage. I had not purchased food from Domino's Pizza for over 3 years. After we brought this swill home I remembered why!

Received cold food 1 hour after out of the oven. App did not show delivery of food so I couldn't leave comments and when called the store they didn't care. Domino's Pizza airway heights washington. This is not the first time.

I have ordered from Domino's for many, many times and always got the 699 deal without asking for it upon ordering tonight as well. As you can see my receipt shows three medium pizzas. One was a two item and a stuffed cheesy bread. I was charged $35 for it and when I called to complain I was told, "Well you didn't ask for the coupon to be applied to it," which is bull because I never have before so whoever answered the phone and did that you are very untruthful. We have spent a lot of money over there at your place but as far as I'm concerned I will recommend anybody to go anywhere else except for there considering you don't honor what you advertise on your website. Very dissatisfied and everywhere else and I'm when I called you you knew who it was because I've come up on the caller ID. I asked for my money back or I give you a bad review and that's exactly what I meant. Don't waste your money by going there. Go somewhere else. You get a better deal. If I could give the minus on the Stars I would.

I really like your pizza. But, I can no longer afford it. $30 for a 12" 3 toppings + delivery is $30 or more. Your pizza isn't worth $30. So we have to part ways now. Keep sticking it to your customers!

I don't remember the last time I ordered Domino's, but I did last night, and never will again. It was probably the worst pizza I've ever eaten. The crust was tough and rubbery. Meat toppings seemed more like cat treats than the meat they were meant to represent, and the sauce was almost unbearably salty. I was shocked at how bad it was. Ordered 3, ended up throwing away almost 2, and food waste really bothers me. I couldn't bring myself to eat them.

I tried their pasta bowls for the first time today. Very flavorful. I would suggest more sauce to cover all of the pasta. Pasta that didn't have sauce was very hard and inedible. I'd like to see more than 3 options for toppings.

On 3/12/24, we picked up an online order and we were charged for chicken wings that we cancelled and were told we wouldn’t be charged. The attached receipt will show that they couldn’t give us a new receipt but they circled the wings and said they had been taken off, but they never did. I contacted customer service and he emailed me back that he contacted the store and someone would get back to me shortly. I have since emailed, and called and have gotten no response. All I’m asking for is a refund of the wings I didn’t get, and I am getting nowhere and am very frustrated. Case# **

We have a very bad experience at Lajpat Nagar market Domino's as they are not accepting any online payment or card payments and asking only for cash. It is really shocking for us that in today's scenario online payment is not available at outlet. Not expecting it from a big brand.

They are harassing me with their flyers and I've asked them to stop sending their flyers to me and I'm getting really fed up with it and I'd like no more Domino's flyers. If it doesn't stop I will put it viral.

CUSTOMERS BEWARE! Placed 29 online delivery orders in 159 days using 2 credit cards; spent $1,003.02. Found 4 UNAUTHORIZED CHARGES from Domino's. Last order took 1 hour & 15 minutes to get delivered.

Food is always hot, and staff is always kind. Great service, above and beyond! Directions are followed to a T. It's hard nowadays to get what you order. And what about the $19.99 deal? Wow, talk about value. Domino's actually makes it affordable for a family to enjoy a take out meal. Thanks Domino's.

At 4:20 pm, placed order for one pizza but did not see any option for delivery time. Called store immediately for pickup time confirmation but manager said, pizza is already made. I had called the store within 10 second of placing the order. I said your store always ask for 20 minutes to make a pizza ready, how come it is ready in 20 seconds. After a long argument, manager said, I cancelled this order and I don’t want to see you in my store. He hang up on me. He did not credit my account either. A wonderful Manager, tells customer not to come to his store again, hangs up phone on customer, does not credit his account after cancellation of order and keeps the money….

How convenient Domino's, you advertise free emergency pizza, but when every I go to use this offer, puff, it has magically disappeared! This is the third emergency pizza I have not been awarded. Oh wait, I can sign in as a guest, but not login in to receive points or rewards! I feel like I have been scammed! No working corporate contact number! Is this how you value your customers?

We went to pick up a call in order at 6:30. I had something to do at 7:00. They said they had accidentally sent my order out with a delivery and would have to re-make mine. After voicing my displeasure I told them to go ahead with the ribs but cancel the other part of the order. I paid then went to McDonald's for my dinner. When we went back they couldn't find the order or the payment. After much argument they went ahead and made the ribs and didn't try to charge again for them. Obviously I did not make my 7:00 appointment. Won't ever visit this store again.

I ordered two hand tossed but they are made thin like thin crust. It is really bad quality like this. I trusted them so I did not check at store. The receipt is two hand tossed pizza. I took the pictures if you want to verify with me.

I ordered a pizza from Domino's in Gravenhurst. They told me that it would take 10 to 15 minutes. After waiting that long, I found out that they hadn't even started making my pizza yet. An employee said to me that they were working on it right now and had to wait longer just to get my pizza. Overall I'm unsatisfied with the lack of honesty with their customers and feel like it needs to be improved before I buy there again.

I'm always kind. My Son really looked forward to this pizza. I have never seen a delivery driver that was more rude and angry as my delivery driver. I'm still upset about his behavior. This person should no longer work for Domino's Pizza. Was a sad a pathetic man.

I have stopped buying pizzas from Domino's after regularly purchasing for the family on a weekend night. More often than not they don't add my requested garlic crust and my online complaint was ignored. Promotion nights result in meager portions of sauce and a thin crust when we order regular crust. They have lost a customer here.

We have noticed a decline in the quality of the pizza. The last 2 times we ordered the pizza had raw dough in the middle, other times it was missing items that we paid extra for. It is usually too much trouble to lodge a complaint or ask for replacement pizza! The staff is overworked and doesn’t want to be bothered or they are too busy to send out another driver. We are done with you.

Always on time, good food, never not fixed any mistakes, great value for any budget, great management, always hot and on time and would call if any problems. Thank you and may God bless you for everything you do

The delivery driver Darbi is so sweet. She calls me by name and asks how I’m doing and I adore her. I’m not sure if Robert is still there but he is so kind and considerate. This is a great bunch in our little town and I just want to say how much I appreciate them.

Manager was quick to respond. Apologies made. All good.

I ordered my FREE emergency thin crispy crust pizza with ranch dressing, bacon and chicken. OMG!!! How great it tastes!! Everyone at the Mineola Domino’s Pizza are awesome and so nice!!! Great job everyone!

I had earned a bonus chocolate desert and they failed to deliver it. When I called them on it, they failed to make it right. The lady who answered the phone was dismissive. She refused to credit my account.

Domino's is now my favorite pizza. It's gotten way better but unfortunately the wings are still the worst in the world. Idk why they feel like they are boiled. It's horrible. Please stop. Just make wings like everyone else.

They make the best pizza around. In fact I can't think of anything they make I don't like. Delivered fast and hot. Their drivers are friendly and make sure it gets there hot and ready. If you don't like Domino's something wrong with your taste buds.

Texts are spammed 2x sometimes even 3x in a hour. The text advertise new deals Yet the same deal has been around for years. Their Pizzas are either undercooked or overcooked. They charge a heft price for a Off menu pizza. Build your own pizzas are so over priced it's not worth doing. They don't have gluten free crust options.

We had 2 separate orders at in different weeks and they both took over an hour for delivery. Both times they sent an "We're sorry" email & discount code. Both of these codes showed expiring within 6 days, even though they state they expire in 7 days.

I placed an order at 6:45 for 2 medium pizzas and a drink, only to have a 2 hour wait because they didn't have a driver on 4th street in the downtown location. It's 8:53pm and I have yet to receive my order. However I keep receiving notifications stating they're en route. I will not be doing business with you all again. This is unacceptable from a major food chain.

I had two very bad experience with Domino's at 4002 Plainfield Naperville Rd, Naperville IL. This happened twice in a row and I am not happy after being a long standing customer. I understand there is problem during rush time and busy season but this is not acceptable and the staff at this location have been giving priority to other orders over my order. Please take this as a very poor rating.

Haven’t had Domino's in over 20 yrs because of how bad they were but after one opened near me and people telling me they’re not that bad and they changed. Surprisingly this is my new favorite pizza. It went way above my expectations. Everything about the pizza blew my mind. After the hit started going way downhill, I was desperate to find a good pizza. Haven’t really liked anything but Casey's gas station pizza okay. This domino’s in Sugar Creek has been awesome. Can’t speak on anything but the pizza and delivery service but both were soooo good.

Ordered a pizza on a lazy Sunday with mom. Pizza was cold and short on toppings for a 33$ dollar pizza and a 2 liter of Coke. She checks her account and realized 3 charges on her card. We call to see why and how to remove 2 charges. Sheila in Douglasville was no help. Rude and after 30 min trying to find the right store it came out of she just wanted to dismiss me. Finally all she had to say is 2 charges are charges and will be removed the next day. Their call center is out of Asia. The root to the problem. Never again.

Well, I would have expected more of Domino's Pizza. There is no sauce included with any of the subs; I opted to finish off my Tubby's sub sauce for my Italian sub. There is not even an option to choose when it comes to any Domino's sub. Guess I'll check out my options for a sub next time and for always, it was offending, there was not even a choice for Italian sauce on my Italian sub when ordering. Boo!

As USUAL another Great pizza. Great team they've got there. ** and ** are FANTASTIC!! Every time we see that they're there, either one baking our Pizza we KNOW it's going to be Great! Those two need and deserve not only a HEFTY bonus but also a promotion! Sincerely, Alan and Helen **. P.S. I would've added a picture but it LOOKED SO FANTASTIC we just couldn't wait to start eating it! Lol Also we've NEVER gotten even an avg. Pizza when one of those two are there making the pizzas. NOTHING short of FANTASTIC EACH AND EVERY TIME! The restaurant's address is: 2222-B Gum Branch Rd B, Jacksonville, NC 28546.

Ordered 2 pizzas. 1 reg 1 with a NO mushrooms due to allergies. Also used 20 credits for free bread bites. Delivery came in. No bread bites and the Allergy pizza came with tons of mushrooms.. 5yr kid got to it before I can look in box and took a bite.. She's allergic... Called local store on mistake. Got nothing but excuses and got angry yelling at me, refused to give me corporate number. Very bad experience. They are not considerate and very mean to their customers.

Domino’s ham is only good for 80 days and I don’t even see how it’s good for 80 days when it’s not kept in a freezer. The whole Domino’s nationwide did not rotate the ham properly like they should have and instead of throwing it away they’re still going to be using it for the next two weeks so do not eat it.

The coupon didn’t apply and the sauce containers that I paid for weren’t delivered- I ordered 3 of them. I tried calling and they closed immediately following the delivery - DO NOT ORDER OFF THE APP!!!!

They started skimping on the Alfredo sauce in their pasta. Even when you pay for extra cheese they skimp out on that also. The wings are falsely advertised. What I thought I was getting based on their website was not at all what I got. I would give zero stars if I could. This is not the first time I have been very dissatisfied with Domino's.

I visited a Domino's at 5733 N. Broad St. Phila. Pa. 1/28/24 (1:30pm) Staff - Sala took time to assist me (A Senior Citizen) with getting my order for 1st time online. By the Brooklyn Pizza Crust with 2 toppings she also made was Fabulous!!!! She's an Example of how All should practice being. Store was Immaculately Clean!!! THANKS, SALA. ♥️

They can’t get simple orders right which causes you to use even more gas going all the way back to have it corrected!! They offer you absolutely nothing for your extra time and gas being used!!! The one in Carrollton GA on Maple street is the worst!!!

We placed two orders for pick up at Hammond Louisiana Dominos #5246. Items were paid for and picked up at the window. Upon returning home. We found out that both orders were incorrect. I immediately called the store and was put on hold of all for seven minutes. This had already been an hour after our order, I told them what happened and that I would like them to deliver my pizzas which is 3.5 miles from my house. It was their mess up and a large one at that. When the general manager gets on the phone and yells at me, does not let me speak and calls me names. This is no way to treat a customer.

Sandwich only contained 7 pieces of chopped chicken, cheese was only on one half essentially, and there was barely any sauce on it as well. For an increase of $4 in price, this sandwich is not worth its price. If only it had flavor to compensate for the lack of anything edible inside of it, it may have been worth it, but only if. This took place on my gf's account, and her food was not up to par either. We will not be ordering the location on East Ave J in Lancaster CA. For a very long time, if ever again. Thank you for your time.

I was given the wrong Pizza on a takeout order. Neither the store nor the corporation would do anything about it. Domino's Corporation doesn't seem to care at all about their customers. I won't be going back ever.

I order from Domino's VERY OFTEN, you will see the business you have lost due to the lack of empathy for my situation. I placed an order off the mix and match menu. I ordered 2 medium pizzas. Apparently I didn't close out the coupon and I went to use a "redeem a pizza" to use 60 points on a free one. I was expecting 3 medium pizzas. My friend went to get them, came back with 2 pizzas. I called, spoke with an associate, asked her about it. She told me I was emailed an "emergency coupon" for the free one. I told her, "Why would I get a coupon? I'm redeeming one to get one NOW." She said she didn't know.

Ordered pizza 12620 Woodforest Houston Texas. The customer service was so bad and took 4 hours to get my cold pizza. Never again will I order from there. BEWARE. Don't eat food from Domino's. They just want your money and don't send good quality.

I ordered pizza from Domino's and they left my family without eating, our lunch hour is over because it took more than 45 min and I called and they still asked me to wait another 15 minutes.. I left my working family without lunch.

No one is available through the 1-800 number. Leads you to a number that does not exist or out of service. The link is false! You promise emergency pizzas but yet I can’t sign into to my account. Resetting account over and over. Yet, I can’t claim anything. I think it’s all a scam.

The crew there goes far and beyond the expectations of delivering a hot pie. Whether it's delivered or carry out they were always satisfied me in every way they can and one of the employees there is one of the best. If it wasn't for Malachi that works at the 20th and Harrison store in Ogden Utah I'd probably find another store just because his smile brings me back every time. He goes beyond to make a customer satisfied, make sure that they leave with a smile on their face and they're going to come back. Domino's needs more employees like that.

Scott ** is God sent!!! He has always gone above and beyond to correct or help!!! Me and my household love Domino's Pizza. We've had a few mix ups in the past but it's never been anything that Mr. ** wasn't able to correct!! We will continue to feed our pizza cravings with Domino's for years to come!!

Domino's has been pushing a free emergency pizza in their ads. It happened to be that I am in that situation. Unfortunately to illness. I ordered the emergency pizza that I had a coupon for. But it still came to $4.99. Normally I would have it. But I've been unable to work. I haven't had a bite in two days because of my illness and no money. I think the driver should have left the pizza since it's gonna be tossed anyway. The $4.99 was the delivery fee. Maybe that had something to do with it. But still hungry I sit here. In disbelief.

Back in the late 80's, we used to order from Domino's on occasion, maybe a couple times a month. Then by the mid 90's their food changed and was absolutely horrible. So I stopped ordering from them. Lately, I have been seeing that they made some changes and a friend told me that the pizza he ordered one night was very good. So now I am traveling for work, and Domino's is the only place that hires their own drivers still instead of Door Dash (which sucks but that is another whole story) so I thought what the heck, let's go ahead and see what Domino's is like now. I was absolutely impressed. Hard to fully remember 20 years ago, but I would go as far to say that the food is even better than originally.

I ordered 2 Pizzas and 2 dipping sauces. I received the pizzas but the dipping sauces I purchased were not delivered again. When I called the store (No. 5636 - SC) I was told there are no refunds. This is not the first time for this location.

Not bad. Decided to give them a try since we were shopping nearby. Pizza was hot with fresh ingredients. We were given an emergency pizza to try out since we ordered online. So I think we will give them another order in the near future.

We've all been hearing about the free emergency pizza and they advertise it constantly. I do a Friday night meeting every Friday at a girls' home and I always pick up a medium pizza, parm bites, and chicken for me and my husband on the way home. I have NEVER gotten the free pizza. I have contacted support and emailed and everything I can think of with only the one response of if I order a pizza I will get a code for a free one. Nope. No code, no nothing, and no answers to the several emails I have sent asking how I get this "free" pizza. I spend $30-40 per week and I'm sure I've earned a free pizza in there somewhere. Annoying.