Denny's Reviews

I requested DICED jalapenos added to my nachos. The dish was served with sliced jalapenos. I asked to have them diced again. The entire serving was placed on cutting board and all contents were diced including the chips. Does anyone other than me find this unbelievable?

I usually dine in at Denny's but I decide to do take out. I ordered large nachos. To my surprise, it seemed the Gita handful chips put it in the container and put a spoonful of tomatoes cut up. It like someone's leftovers. That large nachos are suppose to be for at least 2 people.

Very friendly hostess. Server was great checked back with us often and food was tasty.

My experience at Denny's was terrible, and on my birthday too. It took ages to get our food. And my eggs were flavorless, my hash browns were soggy, my bacon had no taste and was so hard my teeth are aching, finally, my cinnamon pancakes didn't have enough cinnamon on it so it was dry. The only thing that was good was my strawberry lemonade... And even that left a disgusting taste in my mouth. I definitely do NOT recommend Denny's.

The food was tasty and the service was good. I found it interesting that the bacon was actually skinnier than a butter knife. Must be higher pork prices driving them.

Was overcharged. Was not allowed see ticket, order wrong and forgot half my order!

Need 36 St Miami Fla - Me and my party ate a late night dinner and when we talk to pay one employee told me that the other one would check me out. She walked and the one that was suppose to check me out said hello to a white man, left me standing at the counter! She was a **!

The whole time I was there the waitress was very inattentive to me. Payed more attention to the elderly couple behind me. Aloof is how I would describe her. The first time she brought the check I still wanted more pancakes, never bothered to check up on me. Ordered the All You Can Eat Pancakes. I swear she forgot about me because she never came back to bring it again. After waiting for a very long time I decided to go the front register and just pay it. I even called them after I got home to let them know how ** her service was. I'm never going to this Denny's again. Located in Citrus Heights off Greenback and Sunrise.

We went to go eat at Denny's restaurant, around 12mn, Sunday, a group of 14. My sister ordered a grilled chicken on her menu. With the decent wait, our food finally arrived. She immediately noticed, it wasn't GRILLED, but greasy looking chicken. She then called the server, and then informed her upon asking the cook, they ran out of grilled chicken, so they decided on their own accord to give her FRIED as it's only the one available. They didn't even have the courtesy of asking her, or informing her? Of Any other choices perhaps of her choice? So bad service! I don't think I will come visit this place or any of my family. I for sure will tell my friends, to take heed of what they serve.

We got seated right away. When we went to order they were out of like 1/4 of their menu. The food's okay but it always comes out not even that warm. The service is slow. It's just bad. I'm never going back.

On September 6, 2015 at 3:12 am, we were seated and professionally greeted by our waitress who took our order for breakfast food. A few bites into eating, my boyfriend and I witnessed and managed to kill a roach that was running from one of our plates then quickly all around our particular seating area. The roach was seen by the waitress after it was killed, and we notified management on site of the disgusting and appalling experience. We have been told by the General Manager of that restaurant, who apologized profusely to us that someone else will contact us further in resolution of this matter. Last date of contact to General Manager, September 9, 2015

Me and my husband went on a romantic getaway. We went to Denny's, there were 3 people in front of us. When we got to the front of the line, my husband ask "how are you doing", the cashier/greeter say nothing but holds her hands up and yells "can someone come and release me", so she walks away. The second cashier/greeter comes up, we are still in the front of the line. She looks at us then yells "who's next", I look at her and say "hello we are next". My husband ask her do they serve tuna melt, she said no and yells out again who's next. We were so upset we just left, but to do that in front of all them people made us both humiliated, and yes we were the only black in there at that time. This was our first romantic getaway and this is how we started our day.

We were seated right away. I ordered a chicken type sandwich with no bacon. I received bacon plus the meal was lukewarm after waiting for a long time for it. Our server never came by to warm up my coffee. Have always loved Denny's but I won't go back to this one.

We entered the restaurant about right 4:30pm. The parking lot was pretty empty, got seated right away but the server did not take the order for at least 15 minutes. The dessert spoon was dirty... Another 40 minutes passed until we got our food (one prime rib salad, one d Steak). The Salad was waiting at least 10 minutes on top of the counter before the steak was ready and we got our food. The prime rib was very cold on top, some slices lukewarm. Salad plate was stained... not sure what with...

Went to store in Wilson NC, what a mistake. After waiting 30 minutes for a breakfast I left. I complained to the manager but he does not care what customers think and the corporate office did not care either. I guess they are so large that they do not need customers.

This was my third time at Denny's at Catasauqua Road in Allentown, PA. The service was horrible. The waitress never gave us any utensils. We waited 2 hours for our food and it wasn't what we ordered. The waitress then came out to say she forgot to place the order and we would get a 25% discount. I was not satisfied with the service and will never return. Horrible service.

Restrooms at Denny's on Town East in Mesquite - when you walk in you can smell the stink. They need to Remodel the restroom. Don't like going to a place to eat and smell the restroom. If it's not fixed I will not go back. There is one waitress and one waiter have a problem with. Some races they will not wait on because they say they do not tip.

I have been going to this Denny's in Tacoma on 108th in Pacific Ave for over 5 years now and today they were not allowing my 1 month Denny Cup of Coffee Card to be allowed with other Denny offers? I PREPAID for 1 MONTH of COFFEE and was never told it would void all other Denny's offers? I never would have purchased the "1 Month Denny's Cup of Coffee" if I was told it would void all other Denny's offers!!

It's been a while since I had a very enjoyable experience at a Denny's but the crew at Denny's on 81st ave and Bell went above and beyond to make my visit enjoyable. The restaurant was clean, the employees were nice and full of energy, Management was great and made sure to check on me often. I didn't have to wait forever. The meal came out fast and hot. I was happy to sit down and have a good breakfast without feeling forgotten.

We went to Springfield, Illinois today. Always eat at Denny's the host to see Linda. We had a five year old grandson with us. As she was seating us she told him that he needed to behave and be quiet because there was somebody else sitting behind him. That was very uncalled for and he kept asking me what he had done wrong. I assured him it was not his fault.

My family and I are regular customers that come in on 2nd and 3rd shift, we always have Chris wait on us no matter what. This lady is and exceptional server with a wonderful smile and laugh. Our problem is the management. The way they treat Chris, she always has a lot of tables and no help from the managers. We were in Tuesday night and her section was full, the manager said, "I'm going to seat you a group but in the other room." Chris said, "Why? The other server is still on, right?" This happens a lot to her and at times we want to get up and help her. We absolutely adore Chris and really hope you can find time to look into this. Thank you.

My family and I ate breakfast on 7/17/15, and our server was Dora. First she got our order wrong and I tried to get her attention but she was having a loud conversation with another server about somebody she got in a fight with. She was only a few feet away from us and totally ignored us so she could tell her story. I finally gave up and never got my order fixed. She was very loud and my family was not interested in her personal problems. If this is the type of people they have working there we will NEVER go back. Very unprofessional and disappointing. We expected more from a restaurant that just finished with a remodel.

Roanoke, VA - Orange Ave: Since my cancer operation and radiation (tongue and teeth), Denny's is one of my favorite places for easy-to-eat items. So when I spotted the Roanoke Denny's, I was excited!! Too bad my usual expectations were dashed. Our first oddity was the manager came to our table to see if we were 'alright' even before our order was taken. I ordered scrambled eggs with cheese, "with just a few onions". My voice is not too strong, so I even stood up to address the waiter, further explaining I couldn't chew very well, so just a few onions. Don't let my comments reflect on all Denny's, because I've ordered the exact meal twice in TX and once in AZ with all 3 getting it right the first time. This waiter returned with a 2-egg omelet with onions oozing out!! His response amazed me!! (Mgr kept my receipt.)

This is not a review of service, this is an inquiry of what kind of sausage/bacon Denny's uses. Recently I ordered sausage and eggs and my sausage looked kinda weird and had no taste. It wasn't bad or good, just tasteless. I told my friend about it and she said the same thing about the bacon. Now, bacon always has a flavor, I don't care how low/high grade it is. Is Denny's using soy products? The rest of the food was good, as always. But the no-taste bacon and sausage is baffling.

Mount Vernon, KY Denny's - My family and I visited this restaurant on 5/24, going out of our way to do so. We paid with our debit card and left the tip in cash, marking through the tip portion of the receipt. A few days later, I discover that the charge was for $10 more than we had spent. After reporting it to the manager, she called me back and told me that the waitress wrote in the tip. I reported it to all the appropriate places and, 2 months later, I sit here with no sort of refund or any attempt from the franchise owner to make it right, despite his saying he would. The waitress that stole from me is still employed at the restaurant, so if you go there to eat, beware.

The manager is very cruel, mean, and unprofessional to her co-workers. She's very mean to one employee. This manager, all she does is eat and smoke cigarettes. From what I hear, I never seen anything like it before in my life. She treats this person like crap.

We will not go to any other Denny's restaurant but this one. The manager is a polite, people person, who cares about customer service and quality food/service. He is the best manager I've encounter so far at any Denny's. The server was **. She was very polite and present. She got us exactly what we wanted and kept a friendly way about herself. The owner GM came to the table and asked if everything was okay. I am very pleased to say this manager and the staff need a round of applause and a raise. Keep up the great work. Denny's, 8409 Blanding Blvd, Jacksonville, FL 32244. 904-778-4624.

I went to Wendy's for dessert at midnight with some friends and it wasn't very crowded. 15 minutes after our order was taken, my friends got their drinks. 15 minutes later, I got my milkshake; and after 45 minutes of waiting for our dessert, we decided it was time to talk to someone and make sure no one forgot about our order. My friend Politely asked one of the waitresses if she could find out how much longer the wait would be, and the response was 20 more minutes, so we decided to leave. We waited at the register to pay for our drinks for 10 minutes so I walked back near the kitchen to get someone's attention since no one was on the floor at the time. And they were laughing at some inside joke as my waitress rudely yelled "Oh, I have your check!" and stormed off.

As we walked in Denny's waitress ** stated in public and loud "I'm sorry we cannot. You are no longer welcomed at this Denny's because we cannot please you per the main manager **." When asking for him she stated he just stepped out. When asking "Did he tell you to announce it in public?" no answer. She called **. After waiting more than 15 min we left.

Denny's - 3890 N. Point Boulevard, Waukegan, Illinois. Ordered an omelet, asked for swiss cheese, didn't get it. Said I wasn't eating bread or potatoes so could I substitute. I was told yes, I could have an English muffin or pancakes... BREAD! Instead of hash browns I could have FRENCH FRIES! Last I checked those are potatoes too! Because of my work (Polo I was wearing) I was told (I DIDN'T ASK) I would get a discount. Of course it was not on the check, so when paying I asked, and the person I assume was the mgr never said a word, was so rude as he was trying to figure it out on the register, just kept making faces and I thought he was going to explode! I never complained about the server not knowing what is considered BREAD or POTATOES, or that I did not get the cheese I ordered. I was polite, but he was a jerk and that was my first and LAST time going to a Dennys!

Went to eat to the Denny's on Crocker Hill at 11:40 & got sent to our table at like at 12:05. Even though we ordered 2 things that could of taken long we didn't get our food until 1 hour & 30 min later. 4 tables got there after us and left before us. My uncle found a dead mosquito in my Mom's rice that went with the tilapia. It was hidden and actually cooked with the rice. Service wasn't well given to us and now the food had bugs. Now I really don't have much love for Denny's.

We have been to this Denny's before and enjoyed the service in the past. This time seemed normal. The food was good. The server was exceptionally nice. It seemed to be going well. We went to pay, and our card inexplicably declined. We tried another, it also declined. We tried a third, which also declined. We were certain there was money on all three cards and were confused as to what was going on. We spent a good half an hour in the restaurant, calling the bank, trying to figure out what was going on. We couldn't get through on the phone to the bank and asked what we could do. The manager said he'd keep my husband's ID until we came back with valid payment. We went home and checked the bank website - all 3 cards had enough money to have paid the bill. I grabbed my smart phone (had left it home earlier) so that we could show the proof that there had to be a glitch with their system & we had a valid payment.

My and I have been going to Denny's store 6669 daily for over 25 years. For the last 5 of those years my dad was harassed by a customer. The manager was aware and never did anything to protect my dad from being bullied. My dad was 75 years old at the time. My dad for the past 5 years asked me to stay out of it until this person started on me. Words was exchanged and so this manager banned my father and I from returning to Denny's. It's been 2 years now. A staff member joined in against my father and I and still poor management decisions. My father and I have moved our choice of Denny's to 43rd and Peoria where management and staff are the top of the line. Unlike 6669 where servers stand around with their hands in their pockets and serve cold coffee and service is timely. Want a great Denny's to go to? Go to Denny's 43rd and Peoria Ave.

H_ _ _ came up with the idea to change the menu?! Taking the choice of soups away was mistake number one! Changing the senior’s menu was another blunder! What Yuppie thought it would be a good idea to change the menu?! I found out where most of your clientele has gone since this great blunder... It's called IHOP! Maybe someday when you fire the clod that thought changing the menu would be good, and bring back the old menu, I'll consider coming back to Denny's. Until then, you lose, and more than just one customer.

I took my wife to Denny's in Troy MO on hwy 47 on 5/27/15. Was by far worst dinner ever. After we ordered food my wife got her plate and server gave me not even half of my dinner I ordered a grand slam all I got was the pancakes. Then 30 min later got wrong plate of food. Asked for manager. I was told he was too busy to speak with me? And I ask them to take my meal off check but still got charged for half. I am a general manager and have never had such bad service in my 36 years of being in industry. I will never return and tell all I know not to visit this location.

My son wanted to go to Denny's to get the free grand slam on his bday. After our meal, we head over to the cashier to pay for our bill and my son showed the owner/manager his ID so she can adjust the bill since his grand slam is free. She denied to adjust the bill as she claimed there are diff types of grand slam and he had the wrong one.. It is the same price so what difference does it make. Your ADS did not specify which grand slam, all it says is "You get a free grand slam." It's not about the $8 but it's about being denied on your bday. When my son showed his ID, I can see the frown on her face. Any manager who works in a restaurant would have not denied a free $8 meal to a kid because it's not the right grand slam.

45 minutes waiting to be seat. 45 minutes to get our food, cashier name ** do all kind of work 5 places at the same time hostess, clean tables, sweep floors, I think she cook also. She is like super girl, need more People working urgently.

Undercooked Philly Cheesesteak Omelette. Internal omelette ingredients soggy & beef below room temperature. Sent back, no improvement. Asked waitress to feel coldness of meat - agreed undercooked. Second attempt, poor server never asked if it was improved. Couldn't find server. Finally spoke with manager & she felt the semi-thawed meat. I suggested they cook the ingredients before putting it in the omelette. My hash browns were burnt on the outside & barely cooked inside. My water, rye toast & English muffin were only edible items. This was an E. coli meal waiting to happen. I'm disgusted.

"Angry" is an understatement! In fact CA you owe me stars as I rate this place minus 5!! Make it out to: "Never again Denny's!" We walked in at around 11pm 5/23/2015 and there were maybe 10 tables with seated parties in the left side of the restaurant. I asked for a booth - closer to the restrooms - after the host showed us to a table in the middle of several seated parties. She said that the area I preferred, wasn't available as they wanted to keep the tables confined to one area. Cool, no problem, as long as it's a booth. The booth she showed us was right by the door. At this point I'm hungry and pissed that my intestines crave a grand slam from this over-priced establishment but nevertheless I obliged.

I stopped to get a quick dinner at the Denny's in Tuscola Illinois. I ordered one of the new bacon cheeseburgers. I saw the waitress check and place food in the bags. I even reminded her about the soup, I took the food and drove home. By the time I went to go eat I was ready for a nice juicy hamburger but it was missing. I had my extra bacon and even had the soup and seasoned fries. However there was no cheeseburger between the buns. Well, I went to go call and also realized I had no receipt either.

I visit Denny's yesterday in Greenville. I really enjoyed it. My waiter ** - so polite and professional. His appearance was very nice and he made sure everything was great. I got my refills on time. I will return. Keep up the good job **.

On Saturday my mother and the kids went to Denny's the location in Arcadia. Everything was going good till this rude customer rudely yelled at the boys there only 5 years old. My mother couldn't believe how the staff reacted meaning they didn't do nothing about it. We would never go back to that Denny's horrible customer services.

I went to lunch today at the Denny's restaurant in Grants Pass Oregon with a friend today. We had their breakfasts and were very please with the food. My biscuit was cooked perfectly and the gravy was creamy and seasoned just right. Our server was ** and she was outstanding. My friend ordered a la carte… scrambled eggs, bacon, sausage and hash browns. ** immediately suggested the "make it yourself" plate where you can choose 4 items.

This week my wife and I went to Denny's restaurant on Steele Lane in Santa Rosa for lunch. Before my wife sat down in the booth she noticed that the seat was wet. We both remained standing and I advised the bus boy of the problem and he said he would take care of the problem. He disappeared and never returned. After standing for some time I asked one of the three young waitresses who were standing at the cash register four feet away engaged in conversation among themselves if they could help us and one turned to me and said in a sarcastic tone "Just a minute".

I went to Denny's with my husband for a late breakfast! I ordered a side of Wheat toast for my over easy eggs! I was shocked with all the mold in the toast! ** took it and brought me new toast. Sorry, I lost my appetite by that point! Nothing was taken off our bill. No manager came to our table! I just worry now about becoming ill, I have autoimmune diseases. How can someone make toast and not see it is molded!

I have eaten at Denny's up and down the East Coast and have always been happy with food and service. Today was a whole new experience. I ordered soft poached eggs, grits and toast. My companion ordered the philly cheesesteak omelette. My eggs came out hard as a rock (microwave perhaps?), ham was shoe leather and grits were good (what can you do to grits?). I didn't touch the eggs after I forked them and saw how hard they were. Ate a couple of bites of ham, no toast, just grits. I don't eat shoe leather either. My companion said nothing about his hard eggs but he didn't like them.

Clerk short changed me $0.85. Total bill was 22.16, and I gave her $20.00. Didn't notice until I got home in MN. She was talking to others and tried selling me a service. Food was excellent. Tried contacting this Denny's Restaurant, but never received a reply. Thank you.

The restrooms were filthy, no soap or paper towels. How are the employees washing their hands? The dining area was dirty. No service at all. The food was lousy. My friend got the turkey sandwich with soup. It was thrown together and running out the side. The clam chowder cold. We left and ate elsewhere. We paid the full bill. Denny's 1410 Seawall Blvd. Galveston, Texas. #7829 ** May 1st at 7:33 PM. There were few people in the restaurant. We should have taken that as a sign to leave.

Took our dad out for an afternoon snack to the Denny's in Kerrville, TX at 2:00 in the afternoon. The hostess seated us and a waitress took our order. We noticed that the table had pepper all over it which we brushed off. As we got our drinks the server spilled on the table and never wiped it up. When food was delivered service stopped and we had to go and yell through the kitchen window to get a refill on drinks and to order dessert. It took 15 minutes to get an ice cream sundae and then we had to go find the server again to pay our bill. In the meantime another customer came in and there was no one to be found to seat her, she walked the entire restaurant and saw no one except the employee sleeping with a head on the table in the back part of the restaurant so she left. We will not go back although our dad really likes to go there.

We always visit the Denny's in Hopewell almost every Sunday. Today brought my parents with us and who knew Denny's would take 1 hour and 2 minutes. Customers seated 30 minutes after us received their food long before we did. My husband ordered a skillet which took 1 hour and 12 minutes and it was cold and he never received the toast that came with it. Worst service ever! Waitress could have cared less and our bill wasn't compensated at all! $52.04 bill which we paid but the waitress definitely didn't get her 20%! Very disappointed!

We often eat at the Denny's in Nashua, NH in the Nashua mall just off Broad Street. One of the things that gets me is the top few inches of the booth backs are dark with filth and the vent that is above us had a clot of dust hanging down nearly an inch and if that isn't cleaned I'm not setting a foot in there again. I would think corporate would insist that their restaurants be clean and inspect for that.

My husband and I arrived and made our drink orders. Our tea came and we ordered our meals. Our salads came out about 15 minutes later. About 30 minutes later, our server brought my plate but said they were out of spaghetti and asked my husband, "so what do you want?" No menu. After disbelief on our part, she admitted his spaghetti plate had been given to someone sitting at the counter. Server asked if we wanted to see the manager. Husband had declined reordering since the wait had been so long already.

Sat, April 18, about 3 pm. I ordered an Avocado Grilled Chicken Salad which the menu stated was made with Romaine Lettuce. It was NOT made with Romaine but with regular lettuce. Complained to the female manager and she had to ASK the waitress if it was Romaine. Great managers you've got there. The waitress didn't know either but said it was. I also asked for a milkshake with an egg blended into it. Waitress said "I can't put a raw egg into it but I could put a scrambled egg in it." Just how stupid an idea is that? Manager also said no -- the Health Dept. has a rule against it. THE IS NO SUCH HEALTH DEPT. RULE! Do they only hire ** or what?

Sunday April 12th approximately 10:30 myself and 2 coworker meet at Edgewood Denny's for breakfast. We were seated in back booth, our first impression of our server ** was overwhelming, she spoke and I think I got drunk off her breath. Its seems our waitress was quite intoxicated, swerving etc., as she took our order. Next she dropped parts of our meals as she unsuccessfully try to deliver it to the table. A fellow coworker (**) had to help her get it together. I was very unhappy by this time after receiving our barely warm meals with no condiments to compliment my breakfast, we asked another server to get our waitress for us. While I was standing there waiting... to my surprise when she was told a customer needed her in the back, her reply was "TELL THEM I DON'T CARE." Seeing me unhappy, dissatisfied standing there ** resolved the problem...

Me and my wife eat at Denny's in Meridian Ave in OKC. We go 3 to 4 times a week. Saturday was not good. I waited 15 minutes, no one say nothing. We left and eat in restaurants next door. Me, my wife and friend will not go eat at any Danny's or my friend ever, bye.

Friday April 3 went out with girlfriends, decided to go to denny’s. It was late 2 am not busy at all. We get there, get seated. Shortly after we were seated, a guy named ** was going to be our waiter so he said... Well he got our drinks, 1/2 an hour comes by to take our food Order. All 4 of us ordered food, waited almost 2 hours, still didn't receive our food. A total of 4 waiters asked if we ordered, we said “yes, we are waiting for the food now.” Refilled our drinks and still no food. SERIOUSLY IT’S already 3 am, THEY ARE NOT EVEN BUSY! So where is our food??? **, OUR SO CALLED WAITER didn't place the order. He wrote down what we wanted but never gave it to the kitchen. REALLY, YOU ONLY HAD 1 JOB TO DO **. So we ended up leaving not even paying for our drinks. Not happy at all!

Went to Denny's in Champaign, IL on April 4th Saturday, the day before Easter Sunday, with my family, wife, two children, even though the previous experience was also bad. I can definitely tell that the management changed and pretty much all waiters/waitresses changed as well. The quality of the food is good, but server, this time was female, was not good at all. First she didn't bring one of the food right, then went and fixed it. I drink coffee in the morning with my breakfast and I love it. There is no breakfast I don't drink hot coffee or hot tea. I had only one cup of coffee, no cream. She asked if I want cream, I said yes - still no cream. After I finish my breakfast, she asked me when she was collecting empty plates if I want more coffee, I said yes. Still no coffee, but she was very quick to bring the check.

My experience was absolutely disappointing. The waiter was very polite, but the manager could hardly notice us. THIS IS MY EXPERIENCE: This evening around 5 pm, myself, my son and my daughter decided to go to Denny's located at 371 Old Country Road, Carle Place, NY 11514 to have a family dinner. Parking was very convenient in the lot. As we entered the door there was an awful scent in the foyer before the cashier. The floor mat smells as though it was a wet dog which never had a bath. After we were seated, we placed our order and went to the wash room to wash our hands. There was absolutely no paper in the washroom and I informed the manager. He said, "thank you." We ordered three different meals, after the food was served, my son requested ranch dressing to eat his food.

I was at Denny's just Now and I stay there like 1/2 Hour nobody serve me... After that the food is come to me Cold, is not fresh... so I spoke to the manager **, and in one second he get another plate but also is not fresh it is cold too. So I eat it and when I got to the cashier to pay he told me "I will ask the manager to give you this food for free because I know what is going on." So he talked to him. He approved for 50% off. I refused and pay the ticket price and left angry... It is bad Experience with Denny's at Woodridge Dr, Houston TX.

Your location in Brookpark Road in Cleveland is just so disgusting. The floor is so sticky anywhere you go... the floor that suppose to be carpet. So every time I have come here there's always items they don't have-- no potatoes, no hashbrowns, no blueberries, no strawberries, now isn't this a restaurant. The dining room looks disgusting-- stinky tables, sticky floor. Staff eating between taking orders. The bathroom smells so bad.

"Sorry Sir, we gave your credit card to another customer." Are you kidding me? They gave my credit card to somebody else. They are willing to give me a free meal... Are you ** kidding me? This is the Port Charlotte one on Tamiami Tr. Very incompetent!

I had an absolutely horrible experience on the 18th, ten days I have been trying to get Denny’s to respond to me! They won't! Just like the manager at the Columbia ave restaurant in lancaster they are scared, or maybe they just don't care! Either way I have sworn off Denny’s all together!! Everything went wrong the day I mistakenly dined in with Denny’s from the drink order being taken but "forgotten about" to a banana my SICK waitress broke apart with her bare hands and tried to feed to my mother in law. I called the number on the receipt more than a dozen times! Never answered! I wrote them an email, no answer!! I called their 1800 customer service number and spoke to someone who assured me I would receive feedback within 72 hours, five days later I am here! With no response at all.

West Memphis Arkansas - Well we have been there two times - and each time we waited 45 minutes to get our food. We will not be going back.

I sent my daughter to Dennys in long beach across from the towncenter and the food was horrible and soggy and when I called to complaint the Manager ** yelled at me and the portions were smaller than the other dennys.

Got fired for no reason. Videos show I was right, kept tips from existing tables. No write-ups, nothing, dirty dishes, coffee cups. Unreal. Now I have to look for other job or file unemployment.

Once upon a time you would get with your receipt a Free Value Breakfast with a beverage purchase. Now you have to have an entree with beverage for 6 Pancake Puppies (no substitutions please) and they are maybe $2 value IF they get a sauce of some sort on them. The best deal is the $2 Quesadilla with Pico de Gallo and Sour Cream and you can also get salsa if you ask, no charge. I do like the fact the AARP card is good all day at 15% off. But I rarely go to diners unless I have a BOGO dinner and the 2nd is 99 cents, up to $9 off. I'd rather spend a little money on a chance to win the lottery than help Denny's out.

Visited Denny's on 3/15/14. Ordered coffee & juice. Cost of coffee $1.99, juice $2.55!!!!! Seriously?!?!? At the outrageous prices charged for beverages it won't be long until this chain is closed... UNAFFORDABLE.

I have always enjoyed dining at Denny's. My experience frequenting their restaurant chain spans over 27 years and it's one of my favorite breakfast places. I recently visited your location at: 1610 Richmond Street, Mount Vernon, KY and was disappointed to see how filthy your carpet was along with windows / sills and the bathroom hadn't been attended to in quite some time. There was no paper towels and/or soap in the dispensers which concerned me! Any of your staff using the facility during my visit wouldn't have sufficient supplies to conduct thorough hand hygiene. My table was sticky in areas and my menu felt greasy in spots. Overall, I felt the sanitation on a scale of 1-10 was at a 2.. very substandard!

I have been to Denny's on Broadway and totally shocked on how you are OK with the way the employees treat a paying customer that works hard for their money and out of all restaurants, I choose to go here and spend my money but I wasted my money!!! Only 6-8 customers but yet the workers have time to stand there on their phone, get into arguments with other workers, and plainly show lack of respect for customers! Yet they can walk up and grab their tip off the tables, but they just leave all the dirty dishes on the table. Clearly that just show how much of slobs they are, and people have a lot of complaints on here and what's even more sad is the management is OK with it. I just have a very hard time understanding their work ethics. The ghetto talk, cussing, and lack of respect for others is very appalling.

I took my family into Denny's in Clifton, Co for what I thought would be a relaxing meal. Much to my surprise, the restaurant was packed and there was a lady (appeared to be management) running around screaming at the waitstaff, baby talking the cooks, and kicking doors open screaming, "Maintenance!" She was running around screaming profanities to the staff and about the staff in front of customers.

My husband and I dined at the Denny's located at 2204 Columbia Avenue, Lancaster on 3/07/2015 at 1:15 pm. It took awhile to be seated since many of the tables weren't cleared of dirty dishes. Once seated it took over 15 minutes for a waiter to acknowledge us for a beverage. My husband asked for a Coke and the waiter said they were out of Coke. I requested water with lemon and the lemon was omitted.

When my son and I were at Denny's today one of the workers there put ice in the ice container for the soda machine. While doing this she had no gloves on and used her hands to put the ice in the container for sodas. This to me is a very bad health violation. We told another waitress and she finally told the Manager. Manager needs to let all of the workers that this is a no no.

We ate at Denny's with my family on Feb 26th 2015 at 4:00 p.m. I have had the sampler before and I ordered them again because I wanted to try the Jalapeno bottle caps along with the quesadilla and chicken strips. Unfortunately, the bottle caps were very salty and even if you dip in the sauce, it still is very salty. So I asked the waiter if the taste is really like that because I couldn't eat them, even my husband just won't eat it. But the server who seemed nice in the beginning said he will try if it can be switched with another choice of the sampler but came back after a few minutes saying, "Sorry we can't change it because there's nothing wrong with it."

Had the worst dining experience ever went to the Denny's in Greenville, MS store #9224 on February 28, 2015. From the time we walked into the restaurant until the time we left I was disappointed with the experience. Had to wait for more than an hour to be seated and was told that we could be seated at a table. We had to take a booth. After being seated the waiter took over 30 mins to come take order. When we got our drink order my glass had some white bits floating in it had to send it back. After waiting for about 45 mins the waiter finally brought our appetizer. It was cold and greasy. We had to ask for serving plates and napkins. We only got 2 plates and 3 napkins for 6 peoples. About 2 minutes later the waiter came back with our order as he served it part of the order was incorrect and it was cold. We ordered pancakes and they were too tough to cut. We didn't get silverware. Had to ask only got 3 needed 6. Had to ask for more and napkins also.

My 2 year old received 2nd degree burns from a hot coffee that they refilled in front of him. When I asked for a first aid kit I was handed a ziploc with ice and told they didn't have a first aid kit. I think it's ridiculous that they don't have a first aid kit being as large as they are.

Went to Denny's in Schaumburg,IL on Golf Road about a month ago and ordered my son pancakes. I had to send them back as they were undercooked, raw in the middle. On Sunday Feb 15th, 2015 went to Denny's in Oak Brook, IL. Again my son had pancakes, I didn't even think anything of our last horrible experience. Well by the time we got home he was so sick, vomiting all afternoon/night long as well as covered in horrid hives. Still has them today 02/19/15. Obviously we will never give Denny's our business in the future, just found same thing happened to my Uncle from eating at Denny's. This is horrible for anyone to experience let alone a little 2-year old. They need to be looked into and if anything OVERCOOK their food!!!!!

I go to Denny's every morning, probably four mornings a week. I eat there between the hours of 6:45 am and 7:30 AM. I am so tired of listening to '50s music...I can't stand it anymore. Today is my last day at Denny's in Sacramento on Mack road and Stockton Boulevard. When I asked why do they play this '50s music every single day, the waitress told me because a lot of seniors come in here so I literally stood up and looked in the restaurant. It was about a dozen people there at 6:30 in the morning and there wasn't a single senior citizen sitting in the restaurant, and I pointed that out to her and she said she had no control of the music. Imagine that a customer refuses to walk in your restaurant ever again because of the monotony of the music you play. Not only the overplayed and very tired '50s music, it's also way too loud. Good God, please...

Ok, so here is the situation! I go to Denny's on Erie Blvd in Syracuse for some eats. The waitress walking by spills a whole container of syrup and it goes all over my pants, my brand new sneakers, and the seat I am sitting in. She apologizes but not heartfelt! Comes back and tells me she took my soda off our bill. I am covered in sticky syrup! My soda, which I didn't even drink cause it tasted like **, came to a whopping 2.39! So I go to check out and ask to speak to the manager. His name was **! He gives me attitude, doesn't apologize, and says "well, what do you want?" Are you kidding me! What is wrong with people in customer service! And I should also mention that as we were walking out, he was slamming the cash drawer!

Ordered a salad with grilled chicken and avocado, nothing like the picture represents. Really just a few chunks of chicken and two little pieces of avocado. Complete fail. This was an expensive salad that in no way represents its photos in the menu. Huge fail in my opinion

I have had the opportunity to visit many Denny's restaurants and it seems that they are all going downhill fast, especially the franchise stores. I am beginning to wonder if the Denny's Corporation even cares. The stores are filled with employees that do not recognize that the CUSTOMER COMES FIRST and without them they would not have a job. This includes the managers. Seriously where are you finding these people? Perhaps I am biased as I was in the food service industry for over nine (9) years and I expect good service. But then I realize that it's the customers that virtually pay my wage.

Had dinner at dennys. Coffee was cold. Potatoes were soaked in grease. 2 weeks before that hashbrowns were not cooked. They were almost raw.

Order a breakfast. I order my eggs and hash brown to be cook and mixed together from the start and my bacon soft. They did not even do what I ask or cook it the way I ask and was told I cannot have it done that way, and I order decaf coffee and they keep giving me regular coffee, and would not listen and treated me very rudely.

I went to eat with my family at Denny's on Valencia and Tucson Boulevard Tucson Arizona. Worse service ever, took them 5 minutes just to sit us then another five minutes to bring us water. Asked my server to talk to her supervisor and 10 minutes later this lady came to see if there was something wrong. She was sitting eating with some friends. It was really disappointed to see the kind of people working there, starting with management. If I would've seen her outside I would've believe that she was homeless. Denny’s used to be a nice place to go with family, not anymore. You can tell so easy when people are in drugs. Employees should be drug testing specially management. Thanks.

On February 2 after 9 o'clock at night in Kona Hawaii we stopped to have dinner. My husband ordered a salad and I ordered a grand slam. My poached eggs contained a large piece of eggshell. Our food sacked ready to be delivered to us for at least 10 minutes. During the time that we were there our waitress had a verbal argument very loudly was not only a customer but also the cook who walked out. It was the most unpleasant dinner ever. Our waitress did give us a discount for the eggshell as well as our AARP discount.

Denny's 48TH & Avalon (HWY 40 ) ABQ, NM (INCIDENT REPORT ) I stopped for a sit down lunch at Denny's in Albuquerque, while driving from Texas to California. After several hours of driving I needed to be out of the car, and MY SERVICE DOG, Chewie needed to stretch out so we stopped at Denny's at 98th and Avalon Streets in Albuquerque, NM near HWY 40 to eat and relax. After settling in at my table, I was Talking on the phone with my mother in law, and the manager approached my table, interrupting my call and needlessly spoke to me. I found it very unprofessional.

I ordered a glass of water. After I drank the entire glass, I noticed that the cup was extremely dirty. After I looked throughout the glass, I noticed there were black stuff in my cup. Which to me looked like mold. Report the situation to the manager and she acted like she didn't care. Once I got to the parking lot, I immediately started throwing up. I will NEVER go back. Denny's on Crawfordsville Rd in Indianapolis, IN around 1:30

My family and I just went to Denny's in Joliet, IL and we had to wait for a table of course, but it was worth it! Our server Miriam gave impeccable service and went out of her way to make the kids have a good experience by getting their food out right away, and got the cooks to make a Mickey Mouse cake that wasn't even on the menu. She kept our coffee full, and hot. Then even gave us coffee to go, which made my day personally. She had a great attitude, and gave great, friendly service. We will be back again, for sure!

It was my first time at Denny's and will be my last! I can't recall which location we went to in Charlotte, NC. It was probably around 1:30 in the morning, two of my friends and I got seated and ordered our drinks. When the waiter brought our drinks he spilled my drink all over one of my friend, luckily we had extra clothes in the car. After my friend had gotten cleaned up we change tables since ours was wet. He said he will take half off our drinks. He brought my new drink to me and took our orders and after two sips I saw something in my drink so I told him after 10-15 minutes of waiting for their attention.

I go to the Denny's in Hanford California. I've gone in on several occasions and have had to wait for the waitresses to come to the table and asked what we want to drink. Mind you, we have no silverware or menus. We would like better service. They should stop and ask if we want a refill, but that never happens. I waited for one to come by and had to stop him and ask for a refill.

The meal was terrible. Just turned 55 and I ordered the seniors steak with two sides. The breaded steak was what you might expect from a 7-11 heat rack. Kind of gross actually, dry and bland and totally lacking any flavor other than a hint of spice from the breading. The fries were grossly overcooked and dried out and tasted nothing like a potato fry but rather toxic. I had to force myself to eat them and I was concerned about breaking a filling or a tooth the whole time. The white gravy was a disappointment as I was expecting brown or beef gravy since I was ordering steak. The mac and cheese side was pasty and tasteless and the portion was a joke, perhaps a blessing in disguise as I regret eating what I did of it. The ice water was the only thing that I could qualify as industry standard.

I'm actually writing in regards to the Denny's on Lander Ave. in Turlock, CA. I've been going to this particular Denny's for some time now but I'd say that over the past year I have seen such a dramatic change in the customer service. I always go in the mornings for a quick bite before work and I love the crew! You can tell that the servers really enjoy what they do and have such great attitudes. The manager, Nereyda, is fantastic!! She takes time to walk around and talk to other guests to make them feel welcome. The restaurant is always clean and the staff is well-groomed. I have gotten a waitress by the name of Katie on a few separate occasions and she is amazing. She's not just great with her tables, but also with others. She's always smiling and in a great mood. Kudos to this Denny's!! I know people tend to only write in for negative reviews, but I really would like this restaurant recognized by corporate for all their hard work! Thank you!

There wasn't a line of people waiting to be seated. Only me. But as I stood there I watched servers chat with each other. One made coffee, another just stood behind the counter, and I waited to be seated. Finally I got a menu and tried to seat myself. A male server saw me and told me I could seat myself if I wanted to and "maybe" a server "might" come by. After realizing all of the empty tables were dirty I started for the door. The male server yelled after me to come back and pointed to a table he just wiped off and so I sat there. No one came to take my order. So I left. Forty-five minutes of my time wasted. I will never visit another Denny's.

WAITED 10 minutes to be acknowledged at the Denny's in Anthony, Texas at the Flying J. After seated waited another 10-15 minutes for a menu/waitress. Food was good however I had a different waitress, as my original waitress seemed to be having a giggle fest with another table. Second waitress asked if I wanted steak/cocktail sauce - however she never brought it until I got up and reminded her. Not once did anyone ask how my food was, whether I wanted more tea, or if I would like dessert. Absolutely worst service ever and this is a truck stop so it's beneficial to give prompt service. I was so disgusted I left without receipt.

Oltorf / i 35, south frontage rd. we were seated at a booth, requested. Nice for a second until I realized my seat had spilt milk on it, the waitress did not notice that I wasn't sitting (my wife noticed and went and got a napkin and cleaned it). I was going to wait on the staff to do their job. The waitress brought us the coffee we ordered and we ordered waters to go with our coffee. (at that time) I noticed my coffee mug had lip stick and coffee stains on it so I took it back to our waitress. She was snobby about it and splattered it in the dirty dish trough, so I returned to the table with my wife, and we waited for our waters while I looked at the menus.

We had dinner at Denny's in killeen, texas tonight and had watery undercooked eggs that were sent back twice and still came back watery and bad... The waitress even said they were gross and she could cook better. Also the sausage was old... very old. I had tilapia and it was very fishy... very overcooked and tough and tartar sauce was almost yellow and slimy, it was bad also. They offered no discount or even apology but asked us to give them another chance on our next visit. I nicely replied "we won't be back here." 27 dollars for old, rotten, undercooked and bad food is too much... we won't ever go back.

On December 31, 2014, I went to Oneonta New York with my 2 sisters. We went to the Denny’s Restaurant for lunch. We ordered the turkey club sandwich with regular fries the waitress brought us our beverage and we waited and waited for 45 minutes for 3 sandwiches. The waitress came to our table and apologize saying she was sorry her and the chef had words so he made 2 other orders from people who came in after us. The manager told us she would take care of us and gave a 20 percent break on our bill. The sandwich was nasty and I will never go there again. Thank you but someone needs to do something about this. I had a lot of people say they won't go there again.

The building was freezing. The decor was lacking and depressing. The service is nothing to rave about. I asked for a chocolate shake and it was more like milk. The food got cold fast because of how cold it was in there. I had to go and retrieve my side of bourbon sauce that did not come with my burger like I asked. I also had to go and retrieve extra napkins. It takes about 45 minutes to an hour to even get my food every time I go in there. I was even told that your corporate office doesn't care which I'm not surprised. Corporations only care about profit. Seems to be the American standard. I'm going back to mom to local businesses that do care.

I ordered a burger, took a couple bites and pulled a piece of plastic out of my mouth... Waitress came over and told me the cook would make me another one. The cook came and confirmed that it was a part of the cook's glove... which means I took a couple bites before I realized the glove so now I don't know how much glove I actually ate... I have been throwing up and been having a very upset stomach... I am very dissatisfied.

I have eaten at Denny's restaurants for years. I must say this is the best one in many years. This restaurant is at Fm 78 in San Antonio, Tx. I have had the pleasure of eating at this twice since we moved to the area. There is a wonderful young lady named Jennifer who will make your day a lot. More pleasurable. She has a wonderful attitude, always smiling and certainly loves her job. She is a wonderful server, very attentive. She is what I would call an asset to the company. The 1st time we were served by her we complimented her and also told the manager he had a very special employee and he best hang on to her due to the fact you don't experience great service anymore anywhere. I hope you will see that this you go lady gets our especial treatment.

Last night, me and a few friends went to the Denny's on Grand and Reems in Surprise, Arizona. The service was great and my server was prompt and very friendly. Other than that, the management is very poor. I walked in and one of the managers was upfront and looked right at me with a blank expression. Didn't acknowledge that I was even there and just walked into the back. Soon after, a hostess came to my attention and helped us out. Every time I see the manager she would look at me in a "mean", blank way and wouldn't say anything to me. As we paid, the same manager cashed us out and didn't ask us how our meal was or if there was anything that could've been fixed. All she asked was if we wanted to leave a tip on the card. Then told us to have a good night.

I work at Denny's in Mesquite next to Town East Mall on Thursday 11-27-2014. I come in to work. As I walk in, a customer was sitting at counter bar. In front of him, a manager that was working that night. Around 6:45 PM, the customer was trying shake my hand and say, "Hello, happy Thanksgiving" as the manager grab his hand down and grabs a ketchup bottle and tell him as she waving the bottle at me to hit me with it for the fact I was late to my shift. I asked her, "why you so angry? You had enough employee on the schedule and if you want, you can write me up for being late, but there is no reason to act like that in front of customers and employee."

Went to Denny's restaurant in Clarksburg,WV. They were busy on Sunday Nov. 23, 2014. So we waited, that was ok. When we got seated everything was fine, took our drink order. She came back and took our food order we waited 40 min for our food. It was cold. My biscuits were cold and hard where it was hard to cut. My daughter ordered eggs and hash browns were cold, the eggs were not cooked. My wife got egg whites with grits. The grits were cold, fell out of small bowl that they came in. They were very hard to chew, undercooked. I asked to speak to a manager. She came to the table. When I asked her why it had taken so long to have the order done, she said they were busy but as I was explaining to her there were people there after us and already had their food, ate and already left. She said she would give us dessert. I said no I was not interested in having dessert, asked her to take the extra biscuit off the bill. She said no but would take my daughter's order off the bill because she had hardly touched the food.

We arrived at the Denny's north of Judson in San Antonio, TX at a little after 9:00 a.m. They were starting to get busy, but there were empty tables. We were seated next to the cash register. Our waitress took our food order. My husband was recently diagnosed with type 2 diabetes and his medication has not yet been firmly determined. We have to be careful that his blood sugar does not drop, throwing him into a hypoglycemic episode.

Never received ordered food item but was charged. Told waitress and she appeared to be shocked that I didn't get the item. Had to ask another waitress to bring a condiment our waitress never returned to bring. Had to, on several occasions, raise my hand to get waitress attention (as if I was in school). Courtesy glass of water never came to the table. When we arrived at the cashier's stand he was very upset we questioned the charges. He had a serious attitude!! HORRIBLE dining experience! I would tell everyone to never eat at that location on Joppa Road in Maryland. NEVER!!

Me and my wife went to Denny's to eat on Nov 9 2014 at 10:51:37 EST. We ordered from the seniors menu, the food that was brought to our table which was table #11 sat on the counter for 7+ minutes. By that time it was cold. I ordered the sr. Omelette with red skinned potatoes, what I got sure as ** was not red skinned potatoes and they were either raw or burned to the point that they were not fit to eat. My wife ordered sr. French toast slam, also it was cold too, and was not fit to eat. My toast was burned to the point that I could and would not eat it either. We ask the server for extra napkins we never got them either. She had a attitude like a pompous **.

Denny's restaurant at the Flying J in Edinburg TX offers a buy one get one free meal. I paid the bill and was charged Full price and was told that the mistake could not be corrected and that is the way it is. If you are overcharged using a credit card too bad. If you eat there, USE CASH.

Spent $25.00 on breakfast for myself and the wife. The bacon was so thin it actually crumbled when you picked it up. I swear, the bacon couldn't of been more 1/16 of an inch thick! I asked the waitress about it and she said everyone complains about it! One would think the organization would pay attention to those whose opinions should matter! I guess not! I'M done with denny's....for life!

As soon as I told a waitress that I wanted to order carry-out, I was told they were not taking carry-out orders because they were out of foam carry-out boxes. Who runs out of carry-out boxes when you're a restaurant?? This is their business. How does a restaurant in the business to serve food allow this to happen? And this is not the first time I was told they were out of boxes by this particular restaurant. I can't help wondering as I walked away from the counter if she just didn't want to take my order because there was an assumption that she would not receive a tip for her time? I always tip a waitress whether it is in-dining or carry-out. Since I was not allowed to place an order, I do not have an order number to reference. The store is located in Terre Haute on 3rd Street and Poplar.

We had the worst service. It took 15 minutes to get menus. Then when the server (turned out she was the Manager on shift) came back with our drinks she was on the phone while waiting on us. We had to ask for menus three times. Then she finally got another server to take our order, all the while she's still on the phone. There was only one other person in the whole place. We finally got our food. It was good but there was a problem with the manager.. she had a bad attitude towards us the whole time. I had my three grandchildren with us so I had my daughter go pay.. she asked for my driver’s license which I took to her and in the mean time they came and cleaned up all our food to go which included the kids’ sundaes that we had ordered to go. This was the rudest Denny’s manager I have ever seen. I frequently go to Denny’s which I chose over Shari’s which was just across the street. Next time I will choose Shari’s.

This location has no respect for brand standards. They hire cooks from other stores who are not capable of cooking the shifts they sign up for but are happy to receive the 100 dollar bonus they were offered. This particular cook had 1 and a half hour wait times. The manager on duty gave away a lot of free food during this shift before closing the kitchen. I also have first hand knowledge that this location has a general manager who instructed his employees to put new day dots on items that have gone bad, like salmon, pies and cheese. Other food holding times on other items such as hash browns and pancake batter have no use for holding times cause they'll make browns days and days in advance and continue to use them.

My family visited the Denny's restaurant Nov 1st at 1:00pm in Lebanon, Indiana. The server seemed very nice as we ordered our meals. When our meals arrived we were served individually at least 2 min apart. There were 3 adults and a child of 7 years old in our party. I thought it was strange, unorganized and unusual the way we were served with the time lapse between each order. However, it wasn't until my niece, the only child at the table 7 yrs old was not served at all. All of us adults made a joke about it at first to the child assuming she would be served shortly. Fifteen minutes went by, until I alerted a different waitress that it would be nice if the child would be served her meal. That waitress stated very nasty in attitude to our family she would look into it.

During my stay at Denny's restaurant in La Porte, TX, it was very unpleasant. The waitress that I had was very good but due to me being the only ** out of the whole restaurant plus employees I ignored it and preceded to eat until a ** gentleman sat with his family whispering how my wife which is also ** dates **. I was watched as though I was a crook and when my wife made a statement, the family at the table went crazy. The manager walked over and told my wife to shut the ** up. The waiter then told the manager to calm down because she didn't want the manager to lose her job. I told the waiter could I get a to go box and received one. As I was packing up to go I was watched, and whispered finally that ** is gone.

Over an hour to get breakfast at a truck stop is unacceptable. Food is fair but this is a truck stop.

Went to Denny's with a racially mixed group. The waitress dragged her feet, (was obviously putting off), waiting on the minority members of my party. When their plates of food arrived it looked like a dog's breakfast. The minority members of my party received horrible service.

We were visiting in Galveston TX on Sept. 28, 2014 when we went to the Denny's on Seawall Blvd. My husband signed in for a table for 6. After 3 min & seeing many other groups being seated, I went to ask about table (note I could see 2 large empty booths). I was told by a smart mouthed man that he doesn't see my name in the list. And then said I watched the lady take the reservation from my husband, he then began speaking very rudely to myself, my daughter & granddaughter. After a minute of his rude behavior I said "Forget it. We are leaving" he rudely & loudly says "Bye!!", waves & laughs. I understand that mistakes happen & I would have dealt with that but I will not be treated rudely. This is not good customer service. I realize my one com ain't May not make a difference to you but I feel like you should be aware of the rudeness of the employees at this location. I will never go back there nor will I recommend it to anyone. Thank you for listening to my complaint.

I was visiting Orlando for Halloween Horror Nights and went to Denny's for dinner. I ordered the sirloin steak. We had an excellent waitress **, however when my food got to me to my surprise there was a huge long blonde hair charred and seared into my steak. I called ** to our table and showed her the hair. She immediately took the plate and apologized and took it to the manager. The manager's name was ** and he never came to our table to apologize or address the matter. After that experience and discovery I was too grossed out to eat the replacement meal brought to me. Our waitress was very ashamed and apologized profusely.

Waited 5 min to be seated. Was left with menus. 20 minutes later after watching 1 server keep passing by our table and looking at the menus 3 times - was told by same server she didn't know we had not been waited upon. Told her she looked 3 times at our table. She then stated she didn't have our table, asked her who did and she pointed outside and said her. When asked what she was doing outside for the last 20 minutes, she replied talking to that man. Asked to speak to a manager and was told they didn't have one. She left and still did not ask us for our order or drinks.

My husband and I have been going to Denny's at 496 Lincoln Street Worcester MA 01605 for a number of years. And this past Sunday September 21st, we went to have breakfast. We were told to wait as we did, as they had a party of 20 waited 30 minutes. We arrived at 10:00 am and were seated about 10:30. By 11:00, there was still no breakfast that we ordered. The other people around us were served. So at 11:15 am, we walked out, the manager was rude as she said the long wait was because of the large party, this was not true as other people were served. We were very angry to be treated this way and think the manager should be fired if she can't handle her restaurant. Will never go again.

My friend and I went yesterday afternoon and unfortunately we sat where we had a direct view of the waitress station. One waitress was taking a bowl of soup out to a customer, stuck her thumb in the bowl, licked it and stuck it in again. A waitress took a pie out of the cabinet, took a bite and put it back. Waitresses were eating leftovers from plates. One waitress was waiting on customers while still chewing food. There other instances that are too much to mention. We should have left after seeing that but were afraid we would have to pay for the food, even though we didn't receive it yet.

I and a friend was at the Denny's location on N. Central Fwy on 09/12/14. The carpet is so nasty I almost walked out. We had to go ask if we could be served. Staff was just sitting around talking and the waitress was passive aggressive and unprofessional.

I have never had a bad experience with the Denny's near my apartment. My roommate and I only ever go at late hours and as a result we usually are greeted by the night staff. The manager always greets us and the waiters/tresses are always nice. The food is timely and well prepared, the atmosphere is inviting. I'm not trying to discredit the negative reviews of this establishment, I would simply like to remind you that in general only the disgruntled customers bother to say anything, and it's easy to lose your head when you're upset. I ask you to read these reviews (even mine) critically. The staff at the denny's I am accustom to are some of the friendliest people I have ever met, even despite working long hours.

I recently lost my job for Denny's & to be fair, I did violate company policy. The reason for my complaint with the Denny's is in all my 17 years working for them, I have never complained about being harassed or felt intimidated by a boss or even a co-worker until the past year. I and my coworkers have been screamed at with customers present, told we can't do our jobs if she had to get up and simply answer a phone. She constantly talked about employees and watched me for a year on film working to try and catch me or one of my co-workers doing something wrong.

In Geneva NY yesterday we went to Denny's for breakfast. The manager seated us, I asked for a booth and he said I will have to clean one off. He acted like he wasn't happy about it. We ordered and waited at least 45 minutes for our eggs, toast, hash browns and bacon. People all around us, even people that came much later were receiving their food.

Every time I go to Denny's and order a salad, they give me a different size container, smaller each time or they give me a bigger size with a lot of lettuce and very few of the ingredients that go in it. Today I went and instead of the waitress listening to what I want, she was telling me what I want and fix the wrong thing and got mad because she had to do it over. I ask her "didn't garlic toast come with that?" and she sucked her teeth and said, "you want garlic toast?" I said "if it comes with it, why do I have to ask for?" She rolled her eyes at me. I will never go back there and would not recommend anyone else to. Bad service. 5325 Jefferson Davis Hwy. Fredericksburg VA.

Me and my family have had very good service and well yeah. But this time, right as we were walking in, all of us got the smell of smoke.

I went to Denny's at 1 am after I closed the restaurant that I manage. It was me and one of my coworkers. I am white, he is black. As soon as we walk in, the hostess takes us to a booth in the back of the dining room, walking us between at least 15 empty tables. Hands us our menus and said our waitress would be right with us. As we sit for 20 minutes we watch two more groups of people get seated, receive their drinks and place their order. All the while my coworker and I are still sitting in a corner booth waiting for our "waitress" to even come up to our table. I left the store.

My mother and I went to the denny's restaurant in oakhurst ca. When we were seated we were seated at a booth that was dirty, the floor was so sticky my shoes were sticking to it. We couldn't get anyone's attention to move us to another table so we just moved to one ourselves. I cleaned that table which had dirty glasses on it. Once our order was taken it took 20 minutes to get our food which was cold. This is the second time we have been to this restaurant and had the same type of poor service. The bathroom was filthy. There were two stalls, one toilet was full of urine and a used protective shield on the seat. The trash receptive was overflowing with used paper towels and who knows what else. I felt like I needed a shower after leaving that restaurant.

I've been coming to denny's restaurant since I was 8 (now 25) and the service was usually great, never really had anything to complain about... However, there is this waitress who's been working here for a while, who had awful customer service, actually NO customer service. When I asked for ranch, she rolled her eyes and turned away... She doesn't take our orders on time nor our drinks... She charged me subbing sausage vs bacon... That's never happened and shouldn't. I guess what I’m trying to say is that she doesn't even know when to charge...

I've been eating at Denny's for over 15 years. The customer service there has continue to get worse and worse every year. It just doesn't stop with the customer service, the quality of food and messing up orders then copping attitudes about it. I've been to Denny's from St. Petersburg all the way to Port Richie and from Port Richie to Wesley Chapel in Wesley Chapel to Tampa. This is not about one location, it's about all of them. Most of them smell dirty and look dirty. It's really sad that a place I use to eat at several times a day I cannot stomach going there or even looking at the sign. Even the Denny's in Abilene, Texas. I will never patronize Denny's again no matter the response to this post. It's too late to try and make it up to the consumers you have not taken care of all these years.

After so many years of not eating in Denny's, me and my son decided to go in to the Sunny Isles location. It took a long time before someone notice us and came to take our order, then we had to wait a long while for our food to come out. Any of that did not made us mad but when we finished and paid, we walked to the car. To our surprise a note was glued to your window saying that "Next time this car will be towed away". I went back to the restaurant and ask why they posted this on my car? The manager by name Lorena told me that she saw my car parked there too long. What? Too long? Is it my fault that they are so slow? Now there is a limit of time? She even did not apologize. Please, this is the last time I will ever go to this restaurant no matter which location and I will never recommend this restaurant to any of my family, clients and all. Please save your money and go to a place that will appreciate you as a client.

This is one of the friendliest Denny's I have visited. I did not expect first class service from a diner that close to downtown San Jose, CA. It stands out in the neighborhood because the grounds were immaculate, looked freshly painted on the outside, and a very friendly man I came to know as Merced stopped cleaning for a moment to open the door for me. I was greeted by every waitstaff person I passed with a warm friendly smile and it was 5 a.m. No one is that cheerful at that time of day. I had been there before and the waitress recognized me and offered me tea. She remembered that I wasn't a coffee person! She took my order and the food was served promptly and still hot. Large portions and it tasted fresh. I came back because I received great service the last time I visited from a guy named Alonzo but he had to be the manager because he really knew his stuff and seemed to be in-charge. I strongly recommend this Denny's to anyone looking for a great breakfast spot in San Jose; they have a lot of healthy choices on the menu, the food is good and fresh, and the service is outstanding.

I visited the Denny's Restaurant in Carbondale, IL on July 1, 2014. The number of flies in that restaurant was a disgrace! I had ordered a nice meal, which I couldn't even eat, due to the flies bothering me. I had decided to box up my meal, and take it home. I was drinking a glass of tea. I turned the glass to the side, and found a dead fly floating in it! I took the meal, and the glass, to the front counter. I refused to pay for the meal, and showed the checkout person the glass. She sent for the manager, who said, "We're going to be spraying for flies, tonight," and offered me something in exchange for my bad experience. I told him how disgusted I was, and that I would not be eating there, again. I left, and promptly called the county health department! Besides this, their service is bad, too, especially at night. I have been left sitting for almost ten minutes, without so much as a water glass, or utensils, on the table. I am so done with this place!

My family and i have been going to this Denny's for years. Earlier this morning my husband went to Denny's with his friends to eat and the service of the cashier was HORRIBLE. My husband decided to order a milkshake for me while he was checking out and when the cashier gave him the milkshake my husband had advised her that it is a way smaller size and he was wondering did they switch the cups or something. The cashier immediately became defensive and argumentative and kept stating that that's the only size they ever had. My husband advised her that we order strawberry milkshakes from Denny's on a regular basis and we have never received this size. The cashier was talked to by someone who worked at Denny's and then the cashier went to the back and brought forth another cup that led my husband to believe it had the contents of the strawberry milkshake in it.

I went to this Denny's with my wife around noon today - 6/23/14. We were seated, then the server came and asked about drinks. We asked for water. She came after 10 min. to serve water. Then she asked about our order. My wife ordered an ice cream and I ordered a "create your own burger". I opted for Veggie burger and the toppings and cheese and Chipotle sauce. I asked her if she would like to write it down, to which the server replied - "I will remember". 35 minutes later she comes with a burger which she initially tells me is a veggie burger but then she realized it was turkey and so she picked it up and went back to order me another one. She came back with another burger 10 min. back which was a veggie burger.

Arrived at 0955, finally got drinks at 1020am. It's now 1050am and I still have no food on my table. Not even drink refills. I see why this place is half empty. Finally get food at 1055. Oh does anybody need a refill at 11am? Really!!!! Ihop, where the heck are you. Worst service I have ever paid for. Never, never again Denny's. I promise.

My husband and I went onto the Denny's in Indio, Ca. We were seated within 2 minutes. We have been to this Denny's before. At times the waitresses have been rude but the food is good. My husband ordered decaf coffee as did I. We were served our drinks within 5 min. The waitress took our order, I got the Grand Slam from the 2, 4, 6, 8 menu. My husband ordered the Santa Fe skillet with avocados. While talking to my husband, I realized I was missing my orange juice that comes with the meal. I asked, looked for the waitress and had to wait 7 min. for her to appear. She brought my juice and left.

My son gave him a recognition of the student of the month and was given a coupon of the DENNY'S RESTAURANT. When we entered I told the waiter of the coupon and said no problem and we ordered. When I pay, said me that menu not participate (cinnamon pancake breakfast).. And come back again.... Denny's restaurant 2420 Coronado ave. San Diego.

I went to the Denny's at 1610 South Harbor Anaheim California. I finally got served and I ordered the BYO Slam breakfast and coffee with whole wheat toast dry no butter. The waitress brought the coffee. I noticed the cup was dirty with left over eggs on the side of the cup. Waited for the waitress to appear again then called her over and asked for a clean cup of coffee. She finally brought one back then came my breakfast. She left and then I noticed the toast had butter on it. Could not see my waitress after 5 minutes, I motioned to the lady at the checkout; she never came over to me just asked what I needed.

My friend and her daughter, 10 years old, were having lunch at Denny's and we had to sit through customers from two different tables using curse words that were loud enough that I know the waitresses heard them but just didn't bother saying anything. Later when I mentioned this to a waitress in private, I was told I'd have to complain to the manager... who of course wasn't there at the time... and besides, why should I have to complain to anyone being that Denny's is supposedly considered a family restaurant to begin with?

Just leaving Denny's after a great breakfast. Server was Annie, but, as always, we know it took the crew to make the meal right. We visit this restaurant at least once a month as we travel to Asheville. Always friendly service and good food. And, for the record, the family are not easy customers, most have worked in restaurants and know what is good and what is not. This Denny's is always spot on, highly recommended.

I was at Denny's restaurant in Fife, Wash. I ordered my 5 year old son a kids meal, with a hamburger. After eating some of it he said oh, it tastes like blood. I looked and to my dismay his hamburger which was about a half pound piece of meat was completely raw in the middle, some brown on outside. I asked for manager, he said sorry and asked me if we wanted another. I said heck no I want to make a complaint. I called on the complaint line and left a message, I was called back by a guy who did not respond to my questions, many quiet moments as I raised my dislike to what they served my son. He asked me what he could do and said that they were gonna retrain their cooks, how can I prove that that has happened. He said what else can I do and I said I don't know, you might need to talk to your bosses and let me know, he never called back. I never got a discount on my meal, my party spent over $100.00. I am horrified to think this might happen to another family where their child get E. coli or something worse. Please contact me if you feel that there are avenues we can go. I have pics please let me know where to send them.

The Denny's restaurant in Alamogordo, New Mexico was a huge letdown. I took my son there for his birthday a few months ago. It was after 7:00 in the evening, the restaurant was nearly empty. We got a window table and ordered. My birthday boy ordered his free birthday slam breakfast. My other son ordered a nachos and I ordered a 3-course skillet meal.

because of her! She is outstanding!

On October 1, 2013, we arrived at Denny's in National City off Sweetwater Road at approximately 4:40 p.m. and were seated within 5 minutes after arrival. There wasn't that many people in the restaurant, so we thought we'd get helped in a timely manner (total misconception)! It wasn't until 5:05 p.m. that someone approached us to take our drink order drinks! We asked to have 3 cupcake cups for the kids' drinks and they didn't have any in stock... So why promote items you're out of?? Doesn't make sense.

Service was fair, as usual. Very few tables were filled. Food was very good. My husband paid cash and no receipt was offered. I feel like this can lead to the downfall of this restaurant. It is the only one nearby and is at a truck stop. We don't need another restaurant to fail, but I feel this money never reached corporate.

On April 21st, after going to the Kansas City Golden Gloves and volunteering to work as an official for the kids, I was driving back to Springfield, Missouri. I saw a nice looking little Denny's in Peculiar, MO. I am a 100% disabled Veteran, and I had my family with me. I thought that since I needed to take my medication, this would be a good place to eat! Wrong! I ordered steak and eggs. Four people came in after us, and they received their food. Forty-five minutes had passed and my wife was getting frustrated. I was trying to be patient. Finally, I got up, went to the counter and asked, "How much longer will it be?" Our waitress got very smart with me and told me, "You ordered a steak and that takes time, it's your fault!”

I ordered the pot roast sizzler plate. It arrived in a frying pan. My tongue was burned on the first bite. I could not eat my meal. I reported it to the manager. Denny's does not need to serve food that hot and they don't need to serve it on a frying pan. My tongue still hurts.

We learned of Denny's seating policy today! We asked for a table for three people and there was a 30-45 minute wait. We got called for our table. The manager, Von, asked if the third person was here and we said no, he is on his way (my 72 year old father was on his way). The manager said that we are not allowed to be seated unless all parties are here! I asked the manager if we could please sit, and if we can order drinks, and that we have waited like everyone else. He said no! Manager Von continued to call out other names, and I approached the hostess to say, “This is unfair! May we please be seated?” And the manager said to me, "If you don't like our policies, you can leave!”

After an hour on the floor, our restaurant was filling up and food was taking 30-40 minutes and I was busy dealing with upset customers and complaints as well as trying to give A+ service. Well, it wasn't happening. I asked several others as well as the on shift manager for just a little assistance and nothing! Finally, my party of 6 who had waited 30 minutes for raw steaks and as I walked them to be re-fired, he yelled at the manner the steaks were returned to the kitchen. I have never walked out of a job but I did. It's not the smartest or professional manner to handle the situation, but this is the worst run Denny's I have ever worked for! Management co-sign each other and we are left with no support or backing. Schedule changes without notification and there are expectations that no human could adhere to. No one can do 10 things at one time or be in two places at once.

My 26-year-old son has been a Type 1 diabetic for 15 years. He loves Denny's, as we all do, and he especially likes it as his vegan requests are always granted. Last week, he and his fiancee were having dinner in Denny's in Enfield, CT when they realized his blood sugar was dropping drastically and he needed sugar yesterday! They asked for their drinks the second a waitress appeared and told her why. She then left and didn't come anywhere near them for 10-15 min. and my son was fading fast. He started eating the jellies on the table, then a handful of sugar packs. Soon, that was all gone and still no drinks!

Today, Jan. 24, was my father's birthday and he wasn't feeling well. Although hesitant, he agreed to go to Denny's with us to get a free birthday Grand Slam. This was at Unit #7493. 1661 E. Warner Road, Gilbert, AZ. We got his food and I asked for a box to put away whatever food my father could not finish and after our nice waiter got it for us, the manager, **, loudly told him that a box was not necessary for free food! This was repeated more than once in front of us! That was very rude. I say, once it has been given to a customer, it should not matter what is done with the food. After my father ate what he could, we got up and paid. I saw her stare at us while we got up and went out. Through the window, we saw her stare down the table like it was the most disgusting thing she ever saw and scolded our waiter. It was the worst experience ever. We felt very unwelcome! It truly ruined our evening.

Denny's - It was with utter disdain and shock that I watched this story unfold on the news today. As of this instant, my family, me and anyone else that I can influence will not enter another Denny's until Denny's issues a complete apology nationally to all policemen who so gladly put their safety and welfare on the line daily so that people like you can spit on them the way that Denny's employees just did to the Belleville officers; and fire the idiot that made this stupid decision in the first place. Neither Denny's nor its customers need her.

An employee's nightmare - I had worked for the Denny's on Kuhio Ave. in Honolulu, HI, and I have never been so appalled with the many, many major problems this particular Denny's restaurant displayed. I am not a disgruntled ex-employee either. I worked there till I just couldn't take any more shenanigans from the managerial staff. I started out as the host/cashier. Within a very short time of my employment, I had witnessed very poor behaviors towards employees as well as manager-to-manager respect. One manager named ** used to sit behind the cashier and down-talk customers because they requested a certain sitting area (mostly windows) and would deliberately make them wait even though there were tables open.

On a weekly basis, I order takeout from my local Denny's restaurant. Each time I visited (12/02, 12/06, 12/17) the Denny's on Reseda #46789 (Merchant #1), I was harassed by the store manager! He is never friendly or wearing a name tag. His negative attitude and comments towards me include statements like "Other managers may not charge you for a cup of ice, but I have to start charging you;" or "I need to see your ID," when I use my credit card for payment. I don't see the same manager telling other customers the same statements.

On November 9, 2012, my daughter and I went to the Denny's in Fountain Valley, CA. It was my birthday. We wanted to get the free Grand Slam. We were greeted by a server, an older woman maybe in her late 50s. We were immediately put in the corner of the restaurant away from the other customers. We are black. We were very stunned, so stunned, we were speechless. The place was not full. My daughter asked if I could get the Grand Slam as it was my birthday. The server briskly said, just show it to the cashier when you pay. She said our server would be right with us.

I read in the AARP magazine about the coffee for $1.00 for AARP members. Well, we went to the Denny’s in Richland, WA today for lunch. I asked the server if I could have my hot tea for the $1.00. She asked her manager, and she said no. Well, what about those of us who don't drink coffee and drink tea instead. Why only coffee and not hot tea? That’s a little unfair. Just because we don't drink coffee, you would think the manager could and would do this for the customer who is a senior just to keep them coming back to their store. Anyway, it was very upsetting. Thanks.

This is a complaint, but it's also a warning to other consumers who dine out to watch for unanticipated charges on their bill. Things like a side of ranch dressing for dipping and butter that were not charged for previously are being charged for now, but neither the menu nor the server discloses the extra charge. While dining at Applebee's, when a baked potato was selected from the potato choices, the server asked if I wanted "everything" on it. I replied "yes," but neither she nor the menu stated that there would be an extra $1.49 charge for the toppings which came free with the potato previously. At Denny's, the side of ranch dressing was charged on the bill but neither the menu nor the server indicated that there would be a charge.

Today was the worst experience I have ever had at a Denny's Restaurant before! When I came in, the GM was taking a smoke break in the front right next to the door & followed us in only to begin yelling at the employees to take our orders. Every employee was new with exception to only a couple & boy, did they seem stressed. He took our order, and had an unexceptional attitude. We ordered the Build Your Own Burgers and some Pancake Puppies, waited about 30-40 minutes for two burgers! Our food sat on the counter for at least 10 minutes and to make that worse, the Pancake Puppies that were given out the first time were about as dark as the jet black box that they served them in. When asked politely if they could redo them, the chef agreed but the general manager went on a wild tangent on me & an employee! He stepped in the kitchen, held the batter bucket up and said, "This is why they are dark, but I will still cook them." Everyone began to look at him in a crazed manner. Within 2 minutes, he tossed some up in a to-go box with a complete disregard for who may have been on the other side. The Puppies were only browned just a tad on the outside and completely undone on the inside! Wow! Thanks, Mr. ** for the best late night dinner & Customer Service I have ever had (sarcastically said in every instance)!

On 8/23/2012 at Denny's location 4125 Spencer hwy, Pasadena, TX 77504, the waitress ** interrupted conversation at our table and others on numerous occasions during our late night run for breakfast. This woman was not even our waitress! She told every table in the restaurant about how she was short on her rent and needed $150. What a loser! This train wreck was even grabbing part or all of the tip money off the other waiter's tables while she kept up with her tables and the cash register. This was not the first time she has done this. We never sit in her section and she always has a 'I need money' sob-story. Definitely, this is the last trip to Denny's for us.

Poor Customer Service: This isn't a one-time shot. Probably the last 5 times I have gone to Denny's, I have had a poor experience. I went with a group of friends to Denny's yesterday and when we walked in, I had to tell 3 different people there were 10 of us. No one wanted to wait on us; they all looked horrified that we had decided to have lunch. When we did get seated, the waitress had an attitude and was snippy with us. Everyone around us, who came in after us, got their food ahead of us. We waited an hour for our food and then only half of us received it. The food arrived cold, and those who were fed last had to ask for boxes because everyone else was ready to go.

There is mold on the windows where we sat. Mold on all the air conditioners. This place needs a serious cleaning. This is a heath violation. They're located in Hallandale Beach Florida 1025 West Hallandale Beach Blvd 33009.

We've visited our local Denny's three times. The first visit was a pleasant experience. However, the last two were horribly bad. Both times we went in we were given dirty looks by the staff. It took forever to be seated, we were the only ones waiting. They were rude and made us feel like we were an inconvenience. Both times it took 10 minutes to just get someone to come to the table for out order. Both times this happened, we didn't feel comfortable eating the food and left. We will never again try to eat there. The store was dirty, the tables were gross and the staff was extremely rude. We went right down the street to IHOP and had a wonderful meal, great service and all around pleasant experience. We will go there from now on.

My husband, myself and daughter went out to our local Denny's to eat after being at a funeral home for grandmother. It took about 20 minutes to get the drinks and order taken. It took around 45 minutes to an hour to get our food. The waitress told us the health inspector was there making them redo food. When we got our meals, they looked good. I took a bite of my scrambled eggs, went to get another bit and noticed a hair melted in the cheese. The waitress never came back to ask about our meals. I had to take the food over to the counter. No one asked me if I would like anything else or even apologized to me. They took my order off the ticket and that was it.

I was instructed to go online and fill out a survey. I was promised a free breakfast with the purchase of a drink. When I brought the validation code into the restaurant, the girl looked at it. She told me to wait. She went and told the manager and never came back to the register. The manager saw me standing there and walked away leaving me standing there for 15 minutes hoping I'd go away. Then he came up and looked at my receipt with the validation code and told me they don't accept those. This is how they get people to fill out favorable surveys. He treated me like I was a scam artist. This Denny's at 1060 Huntington Drive Duarte, CA 91010 store # 6986 never has anyone in there. I went there on a regular basis every week and I would be the only one in there. It's no wonder the manager doesn't want to give anything away! He can't sell it!

I believe Denny's silicate false advertisement by taking away their consumers’ chances at winning a prize by giving the winning prize to an employee, not once but twice in a row to the same employee. This is wrong because the fact is you have to buy a drink to get a voting card and most people vote for themselves. I know my whole table of 9 people voted for Jerry and the table of 7 people next to us voted for their friends, leaving 2 to vote all their slips to Breanna, who is a Denny's employee. And 2 out of 3 people up at the bar were in the contest, too.

We were visiting Las Vegas for my son's 18th birthday. My son was excited because you get to receive a free meal on your birthday. My son does not drive yet, but has a school I.D. with his date of birth on it. The lady told him that it will not be good enough, plus, she was extremely rude. I have always had good service when we go to Denny's, so this was a surprise, especially that my son turned 18 on the day we were there. I feel that it was unacceptable. Thank you.

The food I ordered at Denny's was supposed to have a hickory sauce on it but instead it was covered with grill grease. It made me so sick I barely made it home. They weren't busy but the service was horrible and the waitresses talked so quiet and slurred. We could hardly understand what they were saying. It took forever for any refills while our glasses were empty.

My son and I went to go eat at Denny's located on Roscran and Inglewood. After our meal, my son left his iPod at the table and I went to go pay for the meal with my son. The person that was serving me saw that my son had left his iPod on the table. She told another server to give my son’s iPod to another lady and the lady took it and left.

I am extremely angry because this issue has been going on since February, 2011. I don’t know how many times me and my witness has been eating this food paid for in cash. My food has been nasty, and half ass. Today set it off. Denny's was seriously ignoring the fact that they are a business located in the USA, serving US citizens, protected by the US Constitution, citizens with health disabilities, and adding more foolishness on top off stress is a clear violation of the US Constitution laws of 42 USC 1983. For some reasons, it is a major problem at this location. I never, at one time said a thing about how poor their service was. I stayed in there and let them continue to disrespect me and my witness, with poor service and taste of food, and professionally misconduct customers’ rights, who are paying to be fed by Denny's.

Over the past few months, I've been a consistent customer to the Denny's Restaurant located off of College Town Drive in Sacramento, CA. I always proceed with the same 2 orders of a simple biscuits and sausage gravy with egg and hashbrowns. The welcoming service is somewhat okay, but where my violation of consumer rights begin in the kitchen with the cooks. My food is never correct and always have to be corrected. When I say something about the service, I received attitude and delay of service. This last incident was the last disrespectful incident that I could endure with this disrespectful consumer service. After ordering my food, checked to see if cooked and used correct ingredients which he didn't, I asked for supervisor or manager and was ignored by a server named Maria. Then I was acknowledged by another and was greeted by Jaime, the hourly supervisor, who recooked food and told me that was all he could do about the situation.

A friend and I visited Denny’s 6928 while in Deland today. The service was awful and had to wait for everything. The food was not that good either. I had to fight to get my 20 percent for being an AARP member. All in all, it was a very bad experience and my friend and I feel something should be done for us being we had such a very bad experience. Thanking you in advance for your understanding and I look forward to hearing back from you soon.

I took offense to a large freestanding sign offering me a free dessert if my server failed to suggest an alcoholic drink to me. I was there for lunch around 1:00 pm. Why are you encouraging people to drink alcohol and then get into their cars to drive while under the influence? Denny's isn't a place one would go to drink. I spoke with the manager who told me that others had complained and she passed the complaints on to corporate. My meal while I was there was good, and the wait person was excellent.

On January 15, 2012 my wife and I were eating at Denny’s (#7144) in Westbrook, Connecticut. As I was finishing my "hamburger steak", I bit into something very hard and broke off my tooth. The manager took down all of the info and saw the broken tooth. Over 3 weeks later, Denny’s insurance company contacts me and took the information. One week later, I received a letter denying the claim for damages (over $1300 for a crown) and stated that "Denny’s was not negligent"—even though I broke off my tooth eating their burger! I have contacted the manager several times with no results and am now at the regional manager level with no results or even a call back. Obviously, they are stalling and hoping I give up. I intend to sue for damages and it is going to be a lot more than the $1300. I have contacted the Middletown superior court in my area for guidance. After this incident, I definitely would not recommend eating at Denny’s.

My wife gave me a birthday party on March 6, 2012 at Denny's restaurant Ina Road & Interstate 10 in Marana, AZ. We brought in cake and ice cream for the celebration which we have done for many friends’ birthdays on several occasions at that location. We always order from the menu prior to the dessert celebration of the "cake and ice cream." On this occasion we had 10 to 12 people present. The total bill was in excess of $70.00 and the server was well tipped over $30.00.

In the Denny's restaurant on Sunnymead Blvd. at Perris Blvd./Freeway 60, my wife, daughter and I were taking a drive during a blackout in our neighborhood, and I decided to pull into this restaurant for some hot chocolate and a snack at about 8:30 PM. My wife had on booties-style socks, because we were not planning on stopping anywhere. When we entered the restaurant, we were seated in less than ten minutes. The night manager then noticed that my wife wasn't wearing any shoes, just the booties. She asked us if we had any shoes in the car, to which we replied no. She then told us that we could sit and eat, but that my wife could not walk anywhere in the restaurant, even to the restroom. I am greatly offended and angry with her behavior, because she said these horrible words loud enough for the other customers to hear.

The floor was dirty, tables were dirty. Five front people working or should I say, four standing around people and one hard worker! One waitress couldn't keep her fingers out of nose, earrings, face and then picked up the trash from the floor and was in the register and didn't wash her hands. Nasty! She then put fresh lettuce in salad holder, served a customer and then left. I did compliment our waiter, he was fantastic and clean. He even stayed after his shift was over to help a new employee, it was her first time alone on shift. The manager was at the back and when he came out at the front, his pants were filthy, his shirt looked dirty and when he was told about the waitress, he laughed, shook his head and knew exactly who I was complaining about. We won't be returning to Denny's any time soon!

My husband and I ordered take out from your Levittown, Long Island restaurant. I ordered a Superbird sandwich which I have ordered before while dining in. Because I was paying the same price for take out as dining in, I assumed the sandwich would be the same. What I got was one small piece of cheese and turkey that covered less then half the bread. Not only that there was no tomato, there’s easily less than half the French fries that I would have been given if dining in. This experience has made my husband and I not ever want to order take out from your restaurant again.

They have extremely poor service and no manager to be found. It took 15 minutes to be seated even though the restaurant was not full and we were not even acknowledged by the hostess. It took another 40 minutes to get the food after we ordered. Then the quality was very poor. I submitted feedback to the corporate office via their website and did not receive even as much as a standard thank you for your feedback email. Since no one from the local up through the corporate seems to care about customers, I will not be eating at Denny's again!

My husband and I are snowbirds in Wildwood, Florida and found a great Denny's here on Route 44 intersecting with Interstate 75. We ate there 3 times and loved it! We are Denny's fans all the way - love the food, service,etc. We went back a few days later and this Denny's was gone! There was no prior notice, none of the waitresses said anything, no signs anywhere! Where did you go and why? It seems this would be a perfect locale! Please let us know where to find another one close by!

Tonight, being a very special occasion, I invited my wife to Denny's located at Los Paseos in Puerto Rico, to celebrate Valentine's Day. We were greeted, and walked to a table. We were there for more than 40 minutes, and nobody even offered us a glass of water. We tried to get the hosts' and hostesses' attention to no avail. We asked for the manager. He came to us but without paying attention he said we were going to served, but we can't even tell his name because he gave his back to us and walked to a table and then to the kitchen and nothing happened. I got very angry with such a thoughtless attention given to us, and as a matter of fact, we lost our appetite and my wife got very upset with this situation. We think we deserve an apology for such a bad service. And, I would greatly appreciate if you send this report to this place. I used to work in a restaurant, and I know that on certain holidays, restaurants are full, but if these people are not prepared to work under pressure, you should fire all of them. If you see such a careless behavior from a manager, what would you expect from his employees? These people ruined our night. I hope to hear from you soon. Please contact me preferably by e-mail. Thanks.

This is about the Denny's Restaurant at 1307 N Keller Dr.. Effingham, IL. We entered the restaurant and no one greeted or offered to seat us for at least five minutes (although several wait persons walked directly in front of us). Once we were seated, we had to wait a very long time for the waitress to come. She took our order, then another very long wait. Finally, the coffee was served and more waiting time for our meals.

We arrived and were told there was a 30-minute wait, because the manager would not open the back dining room. So we got the option of either waiting, sitting in two separate booths or squeezing 6 people into one booth with a chair on the end (ridiculous!). Since we can't afford to go out to eat all the time, and call us crazy, but we would like to be able to sit together as a family. We reluctantly decided to squeeze into the booth with one of us sitting on a chair at the end of the table.

The waiter was bad. He served the two adult meals first. My child waited ten minutes for a pancake. We ordered an orange juice when the food adult's food arrived. It didn’t get to the table until after we asked a second time when the pancake arrived for my son. I had coffee. I had to flag down the host to get a refill because the waiter completely ignored us. This was at the Denny's off Ramona expressway in San Jacinto, California. The one good thing I can say is the food was very good. Still with the poor service, I would think twice about going back.

I'm a 46 year old and I have been a flight attendant for 16 years. I have seen and heard a lot of both good and bad things, but once this happened I decided to bring it to Denny's attention because I both know the past problems that have had and also because it is one of my favorite restaurants around the world. I took my 5 year old son and 9 year old grandson to a movie and to Denny's after. My 4-year old needed to use the bathroom and I ask my grandson to take him, when they came back my grandson said, "Grandma, that lady that came to our table told that other lady that she doesn't want to come to our table because we are black, she didn't even see me right there grandma." My 4-year old said, Mommy she doesn't like us? I ask them to stay there at the table while I see what happen. I did ask one of the women if she would have the girl come see me, after a few minutes, she did come out but she had that look of concern on her face, I told her what my grandson told me.

We went to the Denny's at 3205 E Bell Rd Phoenix, AZ on new year's. Our manager was "Don". He lacked discipline with his staff and didn't seem to care when we complained. Our waitress had a large table of her family/friends that she hung out with every second she had. My meal tasted like a TV dinner and my poor husband's steak was so dry and gross looking. I wish we had spent the $42.00 at Jack in the Box. The only meal that looked appetizing was my 10-year old daughter's pancakes with mashed potatoes on the side. I'm so irritated.

My family & I ate here on Christmas night as that was the only place open. We were seated before 4 families behind us but each of them ate & left before we received our food. When we ate, the waitress she said it was because they ordered breakfast & since it was easier than our cheeseburgers it got fixed first (are you kidding?). Our waitress was about one of the rudest & obnoxious people I ever met. After an hour, our food finally came out & was cold. The waitress said there was a mix-up in the kitchen. She also never brought us any refills (keep in mind drinks are $2.50 ea). We were only offered their special "Christmas menu" which had prices listed higher than normal. I thought there was a law against gouging? My husband always orders off their special 2-4-6-8 menu which has their classic burger & fries for $6.00. This menu listed a "Classic Cheeseburger" for $7.79. When we asked about it, they said it had cheese. $1.79 for cheese, are you kidding?

I live alone and this year for Christmas I didn't want to cook. So I ordered the Christmas plate from Denny's for takeout. The process was smooth and the staff were friendly, no problem there. When I got home I opened the bag and I nearly fainted. There was a rotten smell coming from the mashed potatoes, which were not in a nice scoop with gravy on top.

I went in for lunch and my server was sent home to cut cost. So the manager came to serve my food and it was cold due to the fact it was only her in the store and she did not give me the right order. There were two servers in a Denny's during the lunch time rush.

I felt discriminated humiliated because they denied service to me and my family. We were at Denny's in Ceres California by Hatch and Herndon on November 27, like around 9:30. Because he wanted an exact number of people to get a table, I had to tell him to wait and I started to count and he laughed at me because I didn't knew how many people were coming. He thought I had called him stupid which I didn't and didn't let me even explain. I said stupid people but didn't meant him and that's why they denied service to everyone. I'm a good christian girl and that made me feel really bad and I have no reason to disrespected some one like that.

Had excellent service. It wasn't that busy, but wait staff are very attentive. Ordered grilled English muffins, when I said they tasted odd, I was told no butter in the place, period. No butter! I was not told that my food was being prepared with a soy based product, never mind giving a choice. They made chips with a soy based oil. They don't make them anymore, because people got sick with digestive problems. Exactly! I was sick for two hours shortly after consuming my "healthy" fat. Not interested in returning to a company who doesn't think that at at 60 years old, I can't make my own decisions, about what I eat.

I have two problems! One, I attempted to fill out a Denny's survey for the free "build your own" meal. It wasted a lot of my time by locking-up and not letting me finish! Second, I keep having problems with the above mentioned Denny's. They have poor management and horrible customer service! I'm a regular and I don't appreciate being treated like this. The orders are wrong. They got wrong pricing and no receipts are given. Also, no one is answering the phone for "orders to go"! They are not busy. There are 3 people in restaurant etc. Now I'm a disabled older person and I can't write anymore. If you care about your customers, then please email or call me for more details. Thank you.

My card was lost inside the restaurant and the manager did nothing to locate it, but laugh in me and my wife's faces and tell us to check our pockets.

I was on a special trip with my church group and decided to stop and we saw Denny's Restaurant and decided to have lunch. I ordered meatloaf and was ready for the taste. Instead I was served a Hamburger Pattie with brown gravy, and told the waitress, you are kidding me! I even went as far as tasting it and was horrible. If they can not provided meatloaf even anything that looks like a meatloaf, I believe it is false advertisement. I know every meatloaf might and will not taste the same but did not even look anywhere like meatloaf. They need to remove that item from the menu.

On Tuesday, August 10, 2010, at 12:30 pm. My wife and I were at Denney's eating Santa Fe Skillet which costs $4.99. I noticed that there was no toast with the meal and I requested two slices of toast. The toast arrived and the meal was consumed without any difficulty. Upon receiving the ticket for the meal, I noticed that the cost of the two slices of toast is $1.98 at which I called the waitress over and asked her if the price for the toast was correct. She replied that the price was correct and added that if I had ordered an extra egg that it would have cost me $2.98. I paid my bill and vowed that we would never eat at Denney's again in as much as we used to eat there quite often because we liked the food, prices and the service. But now that they are price gouging, I will not go there any more.

Well, let start when waitress told that don't order some food because when food is bad they mix it with good food that what lady gm man. Told her to do when I complain about it, I was told that's the way it is, so after that I would sit in that waitress area, again she came up two me one night and told me about her and boss Dave sleep together. That's how she got her job. Now she's been causing a lot trouble because that I won't sit in her area, again, list 4 why good reason:

I went to this location with my fiancé and 2 children (5 weeks old, and 2 years old) and we were settling in at our given table when my fiancé said to me "what time is it hunny?" I told her it was after 10pm and she said she thought she saw a sign posted behind the cash register that said an 18% gratuity will be add to all orders from 10pm to 5 am.

I called them and they are the rudest people to deal with. I explained the situation and they informed me that it was too late to dispute, but I explained to them that I never received any notification from them. I even asked to receive a copy of the signature of the person that opened this and they told me that there was no way retreive that information. I am dealing with the stress and emotional damage that someone has used my social security to open a credit card and I never knew it until now.

We entered the restaurant in hopes of having a light breakfast at a reasonable price, considering the ad for a huge breakfast at $5.99. Besides encountering a filthy dirty, greasy facility, we could not order a small breakfast at all from the menu. The restauraunt obviosuly promotes obesity in its patrons. Everyone around us was obese and now I can see why.

On September 24, 2006, at approximately 9:50 PM, our group of eight were seated at the afore mentioned Denny's Restaurant. Each of the three couples had Dr. Pepper sponsored coupons to "buy one entree'and get one free with purchase of two Dr.Pepper bever-ages or any other beverages". The coupon expressly states "One coupon per person per visit" as first line of small print. (All other small print was not relevant to this scenario). After we placed our drink orders, the shift manager approached our table and informed us that the "coupons could only be used by one person per table"!

Chris, the owner of this Franchise . Can't properly run a business. He Fired me because I called out sick one day. His reasons for firing me are as follows; False documentation of hours, Always complaining about being sick, And customer complaint. Now, in the order written down i will explain every one of them. I am 17 years old and was a Full-TIme waitress at his resturant. He would double shift me, he made me work 10, 12, 14 hour shifts with no break sometimes. And he would take a lunch break out of my check for all of these shifts, BUT would refuse to let me take a break.