Denny's Reviews

I've been eating at Denny's for over 15 years. The customer service there has continue to get worse and worse every year. It just doesn't stop with the customer service, the quality of food and messing up orders then copping attitudes about it. I've been to Denny's from St. Petersburg all the way to Port Richie and from Port Richie to Wesley Chapel in Wesley Chapel to Tampa. This is not about one location, it's about all of them. Most of them smell dirty and look dirty. It's really sad that a place I use to eat at several times a day I cannot stomach going there or even looking at the sign. Even the Denny's in Abilene, Texas. I will never patronize Denny's again no matter the response to this post. It's too late to try and make it up to the consumers you have not taken care of all these years.

After so many years of not eating in Denny's, me and my son decided to go in to the Sunny Isles location. It took a long time before someone notice us and came to take our order, then we had to wait a long while for our food to come out. Any of that did not made us mad but when we finished and paid, we walked to the car. To our surprise a note was glued to your window saying that "Next time this car will be towed away". I went back to the restaurant and ask why they posted this on my car? The manager by name Lorena told me that she saw my car parked there too long. What? Too long? Is it my fault that they are so slow? Now there is a limit of time? She even did not apologize. Please, this is the last time I will ever go to this restaurant no matter which location and I will never recommend this restaurant to any of my family, clients and all. Please save your money and go to a place that will appreciate you as a client.

This is one of the friendliest Denny's I have visited. I did not expect first class service from a diner that close to downtown San Jose, CA. It stands out in the neighborhood because the grounds were immaculate, looked freshly painted on the outside, and a very friendly man I came to know as Merced stopped cleaning for a moment to open the door for me. I was greeted by every waitstaff person I passed with a warm friendly smile and it was 5 a.m. No one is that cheerful at that time of day. I had been there before and the waitress recognized me and offered me tea. She remembered that I wasn't a coffee person! She took my order and the food was served promptly and still hot. Large portions and it tasted fresh. I came back because I received great service the last time I visited from a guy named Alonzo but he had to be the manager because he really knew his stuff and seemed to be in-charge. I strongly recommend this Denny's to anyone looking for a great breakfast spot in San Jose; they have a lot of healthy choices on the menu, the food is good and fresh, and the service is outstanding.

I visited the Denny's Restaurant in Carbondale, IL on July 1, 2014. The number of flies in that restaurant was a disgrace! I had ordered a nice meal, which I couldn't even eat, due to the flies bothering me. I had decided to box up my meal, and take it home. I was drinking a glass of tea. I turned the glass to the side, and found a dead fly floating in it! I took the meal, and the glass, to the front counter. I refused to pay for the meal, and showed the checkout person the glass. She sent for the manager, who said, "We're going to be spraying for flies, tonight," and offered me something in exchange for my bad experience. I told him how disgusted I was, and that I would not be eating there, again. I left, and promptly called the county health department! Besides this, their service is bad, too, especially at night. I have been left sitting for almost ten minutes, without so much as a water glass, or utensils, on the table. I am so done with this place!

My family and i have been going to this Denny's for years. Earlier this morning my husband went to Denny's with his friends to eat and the service of the cashier was HORRIBLE. My husband decided to order a milkshake for me while he was checking out and when the cashier gave him the milkshake my husband had advised her that it is a way smaller size and he was wondering did they switch the cups or something. The cashier immediately became defensive and argumentative and kept stating that that's the only size they ever had. My husband advised her that we order strawberry milkshakes from Denny's on a regular basis and we have never received this size. The cashier was talked to by someone who worked at Denny's and then the cashier went to the back and brought forth another cup that led my husband to believe it had the contents of the strawberry milkshake in it.

I went to this Denny's with my wife around noon today - 6/23/14. We were seated, then the server came and asked about drinks. We asked for water. She came after 10 min. to serve water. Then she asked about our order. My wife ordered an ice cream and I ordered a "create your own burger". I opted for Veggie burger and the toppings and cheese and Chipotle sauce. I asked her if she would like to write it down, to which the server replied - "I will remember". 35 minutes later she comes with a burger which she initially tells me is a veggie burger but then she realized it was turkey and so she picked it up and went back to order me another one. She came back with another burger 10 min. back which was a veggie burger.

Arrived at 0955, finally got drinks at 1020am. It's now 1050am and I still have no food on my table. Not even drink refills. I see why this place is half empty. Finally get food at 1055. Oh does anybody need a refill at 11am? Really!!!! Ihop, where the heck are you. Worst service I have ever paid for. Never, never again Denny's. I promise.

My husband and I went onto the Denny's in Indio, Ca. We were seated within 2 minutes. We have been to this Denny's before. At times the waitresses have been rude but the food is good. My husband ordered decaf coffee as did I. We were served our drinks within 5 min. The waitress took our order, I got the Grand Slam from the 2, 4, 6, 8 menu. My husband ordered the Santa Fe skillet with avocados. While talking to my husband, I realized I was missing my orange juice that comes with the meal. I asked, looked for the waitress and had to wait 7 min. for her to appear. She brought my juice and left.

My son gave him a recognition of the student of the month and was given a coupon of the DENNY'S RESTAURANT. When we entered I told the waiter of the coupon and said no problem and we ordered. When I pay, said me that menu not participate (cinnamon pancake breakfast).. And come back again.... Denny's restaurant 2420 Coronado ave. San Diego.

I went to the Denny's at 1610 South Harbor Anaheim California. I finally got served and I ordered the BYO Slam breakfast and coffee with whole wheat toast dry no butter. The waitress brought the coffee. I noticed the cup was dirty with left over eggs on the side of the cup. Waited for the waitress to appear again then called her over and asked for a clean cup of coffee. She finally brought one back then came my breakfast. She left and then I noticed the toast had butter on it. Could not see my waitress after 5 minutes, I motioned to the lady at the checkout; she never came over to me just asked what I needed.

My friend and her daughter, 10 years old, were having lunch at Denny's and we had to sit through customers from two different tables using curse words that were loud enough that I know the waitresses heard them but just didn't bother saying anything. Later when I mentioned this to a waitress in private, I was told I'd have to complain to the manager... who of course wasn't there at the time... and besides, why should I have to complain to anyone being that Denny's is supposedly considered a family restaurant to begin with?

Just leaving Denny's after a great breakfast. Server was Annie, but, as always, we know it took the crew to make the meal right. We visit this restaurant at least once a month as we travel to Asheville. Always friendly service and good food. And, for the record, the family are not easy customers, most have worked in restaurants and know what is good and what is not. This Denny's is always spot on, highly recommended.

I was at Denny's restaurant in Fife, Wash. I ordered my 5 year old son a kids meal, with a hamburger. After eating some of it he said oh, it tastes like blood. I looked and to my dismay his hamburger which was about a half pound piece of meat was completely raw in the middle, some brown on outside. I asked for manager, he said sorry and asked me if we wanted another. I said heck no I want to make a complaint. I called on the complaint line and left a message, I was called back by a guy who did not respond to my questions, many quiet moments as I raised my dislike to what they served my son. He asked me what he could do and said that they were gonna retrain their cooks, how can I prove that that has happened. He said what else can I do and I said I don't know, you might need to talk to your bosses and let me know, he never called back. I never got a discount on my meal, my party spent over $100.00. I am horrified to think this might happen to another family where their child get E. coli or something worse. Please contact me if you feel that there are avenues we can go. I have pics please let me know where to send them.

The Denny's restaurant in Alamogordo, New Mexico was a huge letdown. I took my son there for his birthday a few months ago. It was after 7:00 in the evening, the restaurant was nearly empty. We got a window table and ordered. My birthday boy ordered his free birthday slam breakfast. My other son ordered a nachos and I ordered a 3-course skillet meal.

because of her! She is outstanding!

On October 1, 2013, we arrived at Denny's in National City off Sweetwater Road at approximately 4:40 p.m. and were seated within 5 minutes after arrival. There wasn't that many people in the restaurant, so we thought we'd get helped in a timely manner (total misconception)! It wasn't until 5:05 p.m. that someone approached us to take our drink order drinks! We asked to have 3 cupcake cups for the kids' drinks and they didn't have any in stock... So why promote items you're out of?? Doesn't make sense.

Service was fair, as usual. Very few tables were filled. Food was very good. My husband paid cash and no receipt was offered. I feel like this can lead to the downfall of this restaurant. It is the only one nearby and is at a truck stop. We don't need another restaurant to fail, but I feel this money never reached corporate.

On April 21st, after going to the Kansas City Golden Gloves and volunteering to work as an official for the kids, I was driving back to Springfield, Missouri. I saw a nice looking little Denny's in Peculiar, MO. I am a 100% disabled Veteran, and I had my family with me. I thought that since I needed to take my medication, this would be a good place to eat! Wrong! I ordered steak and eggs. Four people came in after us, and they received their food. Forty-five minutes had passed and my wife was getting frustrated. I was trying to be patient. Finally, I got up, went to the counter and asked, "How much longer will it be?" Our waitress got very smart with me and told me, "You ordered a steak and that takes time, it's your fault!”

I ordered the pot roast sizzler plate. It arrived in a frying pan. My tongue was burned on the first bite. I could not eat my meal. I reported it to the manager. Denny's does not need to serve food that hot and they don't need to serve it on a frying pan. My tongue still hurts.

We learned of Denny's seating policy today! We asked for a table for three people and there was a 30-45 minute wait. We got called for our table. The manager, Von, asked if the third person was here and we said no, he is on his way (my 72 year old father was on his way). The manager said that we are not allowed to be seated unless all parties are here! I asked the manager if we could please sit, and if we can order drinks, and that we have waited like everyone else. He said no! Manager Von continued to call out other names, and I approached the hostess to say, “This is unfair! May we please be seated?” And the manager said to me, "If you don't like our policies, you can leave!”

After an hour on the floor, our restaurant was filling up and food was taking 30-40 minutes and I was busy dealing with upset customers and complaints as well as trying to give A+ service. Well, it wasn't happening. I asked several others as well as the on shift manager for just a little assistance and nothing! Finally, my party of 6 who had waited 30 minutes for raw steaks and as I walked them to be re-fired, he yelled at the manner the steaks were returned to the kitchen. I have never walked out of a job but I did. It's not the smartest or professional manner to handle the situation, but this is the worst run Denny's I have ever worked for! Management co-sign each other and we are left with no support or backing. Schedule changes without notification and there are expectations that no human could adhere to. No one can do 10 things at one time or be in two places at once.

My 26-year-old son has been a Type 1 diabetic for 15 years. He loves Denny's, as we all do, and he especially likes it as his vegan requests are always granted. Last week, he and his fiancee were having dinner in Denny's in Enfield, CT when they realized his blood sugar was dropping drastically and he needed sugar yesterday! They asked for their drinks the second a waitress appeared and told her why. She then left and didn't come anywhere near them for 10-15 min. and my son was fading fast. He started eating the jellies on the table, then a handful of sugar packs. Soon, that was all gone and still no drinks!

Today, Jan. 24, was my father's birthday and he wasn't feeling well. Although hesitant, he agreed to go to Denny's with us to get a free birthday Grand Slam. This was at Unit #7493. 1661 E. Warner Road, Gilbert, AZ. We got his food and I asked for a box to put away whatever food my father could not finish and after our nice waiter got it for us, the manager, **, loudly told him that a box was not necessary for free food! This was repeated more than once in front of us! That was very rude. I say, once it has been given to a customer, it should not matter what is done with the food. After my father ate what he could, we got up and paid. I saw her stare at us while we got up and went out. Through the window, we saw her stare down the table like it was the most disgusting thing she ever saw and scolded our waiter. It was the worst experience ever. We felt very unwelcome! It truly ruined our evening.

Denny's - It was with utter disdain and shock that I watched this story unfold on the news today. As of this instant, my family, me and anyone else that I can influence will not enter another Denny's until Denny's issues a complete apology nationally to all policemen who so gladly put their safety and welfare on the line daily so that people like you can spit on them the way that Denny's employees just did to the Belleville officers; and fire the idiot that made this stupid decision in the first place. Neither Denny's nor its customers need her.

An employee's nightmare - I had worked for the Denny's on Kuhio Ave. in Honolulu, HI, and I have never been so appalled with the many, many major problems this particular Denny's restaurant displayed. I am not a disgruntled ex-employee either. I worked there till I just couldn't take any more shenanigans from the managerial staff. I started out as the host/cashier. Within a very short time of my employment, I had witnessed very poor behaviors towards employees as well as manager-to-manager respect. One manager named ** used to sit behind the cashier and down-talk customers because they requested a certain sitting area (mostly windows) and would deliberately make them wait even though there were tables open.

On a weekly basis, I order takeout from my local Denny's restaurant. Each time I visited (12/02, 12/06, 12/17) the Denny's on Reseda #46789 (Merchant #1), I was harassed by the store manager! He is never friendly or wearing a name tag. His negative attitude and comments towards me include statements like "Other managers may not charge you for a cup of ice, but I have to start charging you;" or "I need to see your ID," when I use my credit card for payment. I don't see the same manager telling other customers the same statements.

On November 9, 2012, my daughter and I went to the Denny's in Fountain Valley, CA. It was my birthday. We wanted to get the free Grand Slam. We were greeted by a server, an older woman maybe in her late 50s. We were immediately put in the corner of the restaurant away from the other customers. We are black. We were very stunned, so stunned, we were speechless. The place was not full. My daughter asked if I could get the Grand Slam as it was my birthday. The server briskly said, just show it to the cashier when you pay. She said our server would be right with us.

I read in the AARP magazine about the coffee for $1.00 for AARP members. Well, we went to the Denny’s in Richland, WA today for lunch. I asked the server if I could have my hot tea for the $1.00. She asked her manager, and she said no. Well, what about those of us who don't drink coffee and drink tea instead. Why only coffee and not hot tea? That’s a little unfair. Just because we don't drink coffee, you would think the manager could and would do this for the customer who is a senior just to keep them coming back to their store. Anyway, it was very upsetting. Thanks.

This is a complaint, but it's also a warning to other consumers who dine out to watch for unanticipated charges on their bill. Things like a side of ranch dressing for dipping and butter that were not charged for previously are being charged for now, but neither the menu nor the server discloses the extra charge. While dining at Applebee's, when a baked potato was selected from the potato choices, the server asked if I wanted "everything" on it. I replied "yes," but neither she nor the menu stated that there would be an extra $1.49 charge for the toppings which came free with the potato previously. At Denny's, the side of ranch dressing was charged on the bill but neither the menu nor the server indicated that there would be a charge.

Today was the worst experience I have ever had at a Denny's Restaurant before! When I came in, the GM was taking a smoke break in the front right next to the door & followed us in only to begin yelling at the employees to take our orders. Every employee was new with exception to only a couple & boy, did they seem stressed. He took our order, and had an unexceptional attitude. We ordered the Build Your Own Burgers and some Pancake Puppies, waited about 30-40 minutes for two burgers! Our food sat on the counter for at least 10 minutes and to make that worse, the Pancake Puppies that were given out the first time were about as dark as the jet black box that they served them in. When asked politely if they could redo them, the chef agreed but the general manager went on a wild tangent on me & an employee! He stepped in the kitchen, held the batter bucket up and said, "This is why they are dark, but I will still cook them." Everyone began to look at him in a crazed manner. Within 2 minutes, he tossed some up in a to-go box with a complete disregard for who may have been on the other side. The Puppies were only browned just a tad on the outside and completely undone on the inside! Wow! Thanks, Mr. ** for the best late night dinner & Customer Service I have ever had (sarcastically said in every instance)!

On 8/23/2012 at Denny's location 4125 Spencer hwy, Pasadena, TX 77504, the waitress ** interrupted conversation at our table and others on numerous occasions during our late night run for breakfast. This woman was not even our waitress! She told every table in the restaurant about how she was short on her rent and needed $150. What a loser! This train wreck was even grabbing part or all of the tip money off the other waiter's tables while she kept up with her tables and the cash register. This was not the first time she has done this. We never sit in her section and she always has a 'I need money' sob-story. Definitely, this is the last trip to Denny's for us.

Poor Customer Service: This isn't a one-time shot. Probably the last 5 times I have gone to Denny's, I have had a poor experience. I went with a group of friends to Denny's yesterday and when we walked in, I had to tell 3 different people there were 10 of us. No one wanted to wait on us; they all looked horrified that we had decided to have lunch. When we did get seated, the waitress had an attitude and was snippy with us. Everyone around us, who came in after us, got their food ahead of us. We waited an hour for our food and then only half of us received it. The food arrived cold, and those who were fed last had to ask for boxes because everyone else was ready to go.

There is mold on the windows where we sat. Mold on all the air conditioners. This place needs a serious cleaning. This is a heath violation. They're located in Hallandale Beach Florida 1025 West Hallandale Beach Blvd 33009.

We've visited our local Denny's three times. The first visit was a pleasant experience. However, the last two were horribly bad. Both times we went in we were given dirty looks by the staff. It took forever to be seated, we were the only ones waiting. They were rude and made us feel like we were an inconvenience. Both times it took 10 minutes to just get someone to come to the table for out order. Both times this happened, we didn't feel comfortable eating the food and left. We will never again try to eat there. The store was dirty, the tables were gross and the staff was extremely rude. We went right down the street to IHOP and had a wonderful meal, great service and all around pleasant experience. We will go there from now on.

My husband, myself and daughter went out to our local Denny's to eat after being at a funeral home for grandmother. It took about 20 minutes to get the drinks and order taken. It took around 45 minutes to an hour to get our food. The waitress told us the health inspector was there making them redo food. When we got our meals, they looked good. I took a bite of my scrambled eggs, went to get another bit and noticed a hair melted in the cheese. The waitress never came back to ask about our meals. I had to take the food over to the counter. No one asked me if I would like anything else or even apologized to me. They took my order off the ticket and that was it.

I was instructed to go online and fill out a survey. I was promised a free breakfast with the purchase of a drink. When I brought the validation code into the restaurant, the girl looked at it. She told me to wait. She went and told the manager and never came back to the register. The manager saw me standing there and walked away leaving me standing there for 15 minutes hoping I'd go away. Then he came up and looked at my receipt with the validation code and told me they don't accept those. This is how they get people to fill out favorable surveys. He treated me like I was a scam artist. This Denny's at 1060 Huntington Drive Duarte, CA 91010 store # 6986 never has anyone in there. I went there on a regular basis every week and I would be the only one in there. It's no wonder the manager doesn't want to give anything away! He can't sell it!

I believe Denny's silicate false advertisement by taking away their consumers’ chances at winning a prize by giving the winning prize to an employee, not once but twice in a row to the same employee. This is wrong because the fact is you have to buy a drink to get a voting card and most people vote for themselves. I know my whole table of 9 people voted for Jerry and the table of 7 people next to us voted for their friends, leaving 2 to vote all their slips to Breanna, who is a Denny's employee. And 2 out of 3 people up at the bar were in the contest, too.

We were visiting Las Vegas for my son's 18th birthday. My son was excited because you get to receive a free meal on your birthday. My son does not drive yet, but has a school I.D. with his date of birth on it. The lady told him that it will not be good enough, plus, she was extremely rude. I have always had good service when we go to Denny's, so this was a surprise, especially that my son turned 18 on the day we were there. I feel that it was unacceptable. Thank you.

The food I ordered at Denny's was supposed to have a hickory sauce on it but instead it was covered with grill grease. It made me so sick I barely made it home. They weren't busy but the service was horrible and the waitresses talked so quiet and slurred. We could hardly understand what they were saying. It took forever for any refills while our glasses were empty.

My son and I went to go eat at Denny's located on Roscran and Inglewood. After our meal, my son left his iPod at the table and I went to go pay for the meal with my son. The person that was serving me saw that my son had left his iPod on the table. She told another server to give my son’s iPod to another lady and the lady took it and left.

I am extremely angry because this issue has been going on since February, 2011. I don’t know how many times me and my witness has been eating this food paid for in cash. My food has been nasty, and half ass. Today set it off. Denny's was seriously ignoring the fact that they are a business located in the USA, serving US citizens, protected by the US Constitution, citizens with health disabilities, and adding more foolishness on top off stress is a clear violation of the US Constitution laws of 42 USC 1983. For some reasons, it is a major problem at this location. I never, at one time said a thing about how poor their service was. I stayed in there and let them continue to disrespect me and my witness, with poor service and taste of food, and professionally misconduct customers’ rights, who are paying to be fed by Denny's.

Over the past few months, I've been a consistent customer to the Denny's Restaurant located off of College Town Drive in Sacramento, CA. I always proceed with the same 2 orders of a simple biscuits and sausage gravy with egg and hashbrowns. The welcoming service is somewhat okay, but where my violation of consumer rights begin in the kitchen with the cooks. My food is never correct and always have to be corrected. When I say something about the service, I received attitude and delay of service. This last incident was the last disrespectful incident that I could endure with this disrespectful consumer service. After ordering my food, checked to see if cooked and used correct ingredients which he didn't, I asked for supervisor or manager and was ignored by a server named Maria. Then I was acknowledged by another and was greeted by Jaime, the hourly supervisor, who recooked food and told me that was all he could do about the situation.

A friend and I visited Denny’s 6928 while in Deland today. The service was awful and had to wait for everything. The food was not that good either. I had to fight to get my 20 percent for being an AARP member. All in all, it was a very bad experience and my friend and I feel something should be done for us being we had such a very bad experience. Thanking you in advance for your understanding and I look forward to hearing back from you soon.

I took offense to a large freestanding sign offering me a free dessert if my server failed to suggest an alcoholic drink to me. I was there for lunch around 1:00 pm. Why are you encouraging people to drink alcohol and then get into their cars to drive while under the influence? Denny's isn't a place one would go to drink. I spoke with the manager who told me that others had complained and she passed the complaints on to corporate. My meal while I was there was good, and the wait person was excellent.

On January 15, 2012 my wife and I were eating at Denny’s (#7144) in Westbrook, Connecticut. As I was finishing my "hamburger steak", I bit into something very hard and broke off my tooth. The manager took down all of the info and saw the broken tooth. Over 3 weeks later, Denny’s insurance company contacts me and took the information. One week later, I received a letter denying the claim for damages (over $1300 for a crown) and stated that "Denny’s was not negligent"—even though I broke off my tooth eating their burger! I have contacted the manager several times with no results and am now at the regional manager level with no results or even a call back. Obviously, they are stalling and hoping I give up. I intend to sue for damages and it is going to be a lot more than the $1300. I have contacted the Middletown superior court in my area for guidance. After this incident, I definitely would not recommend eating at Denny’s.

My wife gave me a birthday party on March 6, 2012 at Denny's restaurant Ina Road & Interstate 10 in Marana, AZ. We brought in cake and ice cream for the celebration which we have done for many friends’ birthdays on several occasions at that location. We always order from the menu prior to the dessert celebration of the "cake and ice cream." On this occasion we had 10 to 12 people present. The total bill was in excess of $70.00 and the server was well tipped over $30.00.

In the Denny's restaurant on Sunnymead Blvd. at Perris Blvd./Freeway 60, my wife, daughter and I were taking a drive during a blackout in our neighborhood, and I decided to pull into this restaurant for some hot chocolate and a snack at about 8:30 PM. My wife had on booties-style socks, because we were not planning on stopping anywhere. When we entered the restaurant, we were seated in less than ten minutes. The night manager then noticed that my wife wasn't wearing any shoes, just the booties. She asked us if we had any shoes in the car, to which we replied no. She then told us that we could sit and eat, but that my wife could not walk anywhere in the restaurant, even to the restroom. I am greatly offended and angry with her behavior, because she said these horrible words loud enough for the other customers to hear.

The floor was dirty, tables were dirty. Five front people working or should I say, four standing around people and one hard worker! One waitress couldn't keep her fingers out of nose, earrings, face and then picked up the trash from the floor and was in the register and didn't wash her hands. Nasty! She then put fresh lettuce in salad holder, served a customer and then left. I did compliment our waiter, he was fantastic and clean. He even stayed after his shift was over to help a new employee, it was her first time alone on shift. The manager was at the back and when he came out at the front, his pants were filthy, his shirt looked dirty and when he was told about the waitress, he laughed, shook his head and knew exactly who I was complaining about. We won't be returning to Denny's any time soon!

My husband and I ordered take out from your Levittown, Long Island restaurant. I ordered a Superbird sandwich which I have ordered before while dining in. Because I was paying the same price for take out as dining in, I assumed the sandwich would be the same. What I got was one small piece of cheese and turkey that covered less then half the bread. Not only that there was no tomato, there’s easily less than half the French fries that I would have been given if dining in. This experience has made my husband and I not ever want to order take out from your restaurant again.

They have extremely poor service and no manager to be found. It took 15 minutes to be seated even though the restaurant was not full and we were not even acknowledged by the hostess. It took another 40 minutes to get the food after we ordered. Then the quality was very poor. I submitted feedback to the corporate office via their website and did not receive even as much as a standard thank you for your feedback email. Since no one from the local up through the corporate seems to care about customers, I will not be eating at Denny's again!

My husband and I are snowbirds in Wildwood, Florida and found a great Denny's here on Route 44 intersecting with Interstate 75. We ate there 3 times and loved it! We are Denny's fans all the way - love the food, service,etc. We went back a few days later and this Denny's was gone! There was no prior notice, none of the waitresses said anything, no signs anywhere! Where did you go and why? It seems this would be a perfect locale! Please let us know where to find another one close by!

Tonight, being a very special occasion, I invited my wife to Denny's located at Los Paseos in Puerto Rico, to celebrate Valentine's Day. We were greeted, and walked to a table. We were there for more than 40 minutes, and nobody even offered us a glass of water. We tried to get the hosts' and hostesses' attention to no avail. We asked for the manager. He came to us but without paying attention he said we were going to served, but we can't even tell his name because he gave his back to us and walked to a table and then to the kitchen and nothing happened. I got very angry with such a thoughtless attention given to us, and as a matter of fact, we lost our appetite and my wife got very upset with this situation. We think we deserve an apology for such a bad service. And, I would greatly appreciate if you send this report to this place. I used to work in a restaurant, and I know that on certain holidays, restaurants are full, but if these people are not prepared to work under pressure, you should fire all of them. If you see such a careless behavior from a manager, what would you expect from his employees? These people ruined our night. I hope to hear from you soon. Please contact me preferably by e-mail. Thanks.

This is about the Denny's Restaurant at 1307 N Keller Dr.. Effingham, IL. We entered the restaurant and no one greeted or offered to seat us for at least five minutes (although several wait persons walked directly in front of us). Once we were seated, we had to wait a very long time for the waitress to come. She took our order, then another very long wait. Finally, the coffee was served and more waiting time for our meals.

We arrived and were told there was a 30-minute wait, because the manager would not open the back dining room. So we got the option of either waiting, sitting in two separate booths or squeezing 6 people into one booth with a chair on the end (ridiculous!). Since we can't afford to go out to eat all the time, and call us crazy, but we would like to be able to sit together as a family. We reluctantly decided to squeeze into the booth with one of us sitting on a chair at the end of the table.

The waiter was bad. He served the two adult meals first. My child waited ten minutes for a pancake. We ordered an orange juice when the food adult's food arrived. It didn’t get to the table until after we asked a second time when the pancake arrived for my son. I had coffee. I had to flag down the host to get a refill because the waiter completely ignored us. This was at the Denny's off Ramona expressway in San Jacinto, California. The one good thing I can say is the food was very good. Still with the poor service, I would think twice about going back.

I'm a 46 year old and I have been a flight attendant for 16 years. I have seen and heard a lot of both good and bad things, but once this happened I decided to bring it to Denny's attention because I both know the past problems that have had and also because it is one of my favorite restaurants around the world. I took my 5 year old son and 9 year old grandson to a movie and to Denny's after. My 4-year old needed to use the bathroom and I ask my grandson to take him, when they came back my grandson said, "Grandma, that lady that came to our table told that other lady that she doesn't want to come to our table because we are black, she didn't even see me right there grandma." My 4-year old said, Mommy she doesn't like us? I ask them to stay there at the table while I see what happen. I did ask one of the women if she would have the girl come see me, after a few minutes, she did come out but she had that look of concern on her face, I told her what my grandson told me.

We went to the Denny's at 3205 E Bell Rd Phoenix, AZ on new year's. Our manager was "Don". He lacked discipline with his staff and didn't seem to care when we complained. Our waitress had a large table of her family/friends that she hung out with every second she had. My meal tasted like a TV dinner and my poor husband's steak was so dry and gross looking. I wish we had spent the $42.00 at Jack in the Box. The only meal that looked appetizing was my 10-year old daughter's pancakes with mashed potatoes on the side. I'm so irritated.

My family & I ate here on Christmas night as that was the only place open. We were seated before 4 families behind us but each of them ate & left before we received our food. When we ate, the waitress she said it was because they ordered breakfast & since it was easier than our cheeseburgers it got fixed first (are you kidding?). Our waitress was about one of the rudest & obnoxious people I ever met. After an hour, our food finally came out & was cold. The waitress said there was a mix-up in the kitchen. She also never brought us any refills (keep in mind drinks are $2.50 ea). We were only offered their special "Christmas menu" which had prices listed higher than normal. I thought there was a law against gouging? My husband always orders off their special 2-4-6-8 menu which has their classic burger & fries for $6.00. This menu listed a "Classic Cheeseburger" for $7.79. When we asked about it, they said it had cheese. $1.79 for cheese, are you kidding?

I live alone and this year for Christmas I didn't want to cook. So I ordered the Christmas plate from Denny's for takeout. The process was smooth and the staff were friendly, no problem there. When I got home I opened the bag and I nearly fainted. There was a rotten smell coming from the mashed potatoes, which were not in a nice scoop with gravy on top.

I went in for lunch and my server was sent home to cut cost. So the manager came to serve my food and it was cold due to the fact it was only her in the store and she did not give me the right order. There were two servers in a Denny's during the lunch time rush.

I felt discriminated humiliated because they denied service to me and my family. We were at Denny's in Ceres California by Hatch and Herndon on November 27, like around 9:30. Because he wanted an exact number of people to get a table, I had to tell him to wait and I started to count and he laughed at me because I didn't knew how many people were coming. He thought I had called him stupid which I didn't and didn't let me even explain. I said stupid people but didn't meant him and that's why they denied service to everyone. I'm a good christian girl and that made me feel really bad and I have no reason to disrespected some one like that.

Had excellent service. It wasn't that busy, but wait staff are very attentive. Ordered grilled English muffins, when I said they tasted odd, I was told no butter in the place, period. No butter! I was not told that my food was being prepared with a soy based product, never mind giving a choice. They made chips with a soy based oil. They don't make them anymore, because people got sick with digestive problems. Exactly! I was sick for two hours shortly after consuming my "healthy" fat. Not interested in returning to a company who doesn't think that at at 60 years old, I can't make my own decisions, about what I eat.

I have two problems! One, I attempted to fill out a Denny's survey for the free "build your own" meal. It wasted a lot of my time by locking-up and not letting me finish! Second, I keep having problems with the above mentioned Denny's. They have poor management and horrible customer service! I'm a regular and I don't appreciate being treated like this. The orders are wrong. They got wrong pricing and no receipts are given. Also, no one is answering the phone for "orders to go"! They are not busy. There are 3 people in restaurant etc. Now I'm a disabled older person and I can't write anymore. If you care about your customers, then please email or call me for more details. Thank you.

My card was lost inside the restaurant and the manager did nothing to locate it, but laugh in me and my wife's faces and tell us to check our pockets.

I was on a special trip with my church group and decided to stop and we saw Denny's Restaurant and decided to have lunch. I ordered meatloaf and was ready for the taste. Instead I was served a Hamburger Pattie with brown gravy, and told the waitress, you are kidding me! I even went as far as tasting it and was horrible. If they can not provided meatloaf even anything that looks like a meatloaf, I believe it is false advertisement. I know every meatloaf might and will not taste the same but did not even look anywhere like meatloaf. They need to remove that item from the menu.

On Tuesday, August 10, 2010, at 12:30 pm. My wife and I were at Denney's eating Santa Fe Skillet which costs $4.99. I noticed that there was no toast with the meal and I requested two slices of toast. The toast arrived and the meal was consumed without any difficulty. Upon receiving the ticket for the meal, I noticed that the cost of the two slices of toast is $1.98 at which I called the waitress over and asked her if the price for the toast was correct. She replied that the price was correct and added that if I had ordered an extra egg that it would have cost me $2.98. I paid my bill and vowed that we would never eat at Denney's again in as much as we used to eat there quite often because we liked the food, prices and the service. But now that they are price gouging, I will not go there any more.

Well, let start when waitress told that don't order some food because when food is bad they mix it with good food that what lady gm man. Told her to do when I complain about it, I was told that's the way it is, so after that I would sit in that waitress area, again she came up two me one night and told me about her and boss Dave sleep together. That's how she got her job. Now she's been causing a lot trouble because that I won't sit in her area, again, list 4 why good reason:

I went to this location with my fiancé and 2 children (5 weeks old, and 2 years old) and we were settling in at our given table when my fiancé said to me "what time is it hunny?" I told her it was after 10pm and she said she thought she saw a sign posted behind the cash register that said an 18% gratuity will be add to all orders from 10pm to 5 am.

I called them and they are the rudest people to deal with. I explained the situation and they informed me that it was too late to dispute, but I explained to them that I never received any notification from them. I even asked to receive a copy of the signature of the person that opened this and they told me that there was no way retreive that information. I am dealing with the stress and emotional damage that someone has used my social security to open a credit card and I never knew it until now.

We entered the restaurant in hopes of having a light breakfast at a reasonable price, considering the ad for a huge breakfast at $5.99. Besides encountering a filthy dirty, greasy facility, we could not order a small breakfast at all from the menu. The restauraunt obviosuly promotes obesity in its patrons. Everyone around us was obese and now I can see why.

On September 24, 2006, at approximately 9:50 PM, our group of eight were seated at the afore mentioned Denny's Restaurant. Each of the three couples had Dr. Pepper sponsored coupons to "buy one entree'and get one free with purchase of two Dr.Pepper bever-ages or any other beverages". The coupon expressly states "One coupon per person per visit" as first line of small print. (All other small print was not relevant to this scenario). After we placed our drink orders, the shift manager approached our table and informed us that the "coupons could only be used by one person per table"!

Chris, the owner of this Franchise . Can't properly run a business. He Fired me because I called out sick one day. His reasons for firing me are as follows; False documentation of hours, Always complaining about being sick, And customer complaint. Now, in the order written down i will explain every one of them. I am 17 years old and was a Full-TIme waitress at his resturant. He would double shift me, he made me work 10, 12, 14 hour shifts with no break sometimes. And he would take a lunch break out of my check for all of these shifts, BUT would refuse to let me take a break.

This is one day I should've passed on this time. We went out to eat and the waitress accidently spilled her drink tray right on my 13 month old son Andrew (the cups full of coffee hit him sqare on the head. The cups fell down behind him but the liquid landed right on his head and down onto his neck and shoulder. I was so mad. I grabbed him out of the chair and ran in the bathroom to put some cold water on his head. Thank God he had winter clothes on. We took him to the hospital just to make sure he was ok. He is fine now.