Burger King Reviews

I went to BK, order myself a meal and it was cold, burger taste like raw meat, just nasty! I prefer Wendy's over BK, at least food taste 100x better.

As I was sitting having breakfast 10 customers came up, she was rude to 4. As I was sitting eating my food she started yelling at me about leaving my garbage on floor. As she was taking my bag with work stuff in it I told her to give me back, she threw it in garbage bucket then told me "don't come back pig".

My mistake was stopping at this place. Would not recommend! Employees not efficient! Go to Hardee's or Whataburger!

One of my favorite fast food restaurants is Burger King from 108 Boston St., Lynn, Mass... but unfortunately that has not been the case lately. After leaving my job I go into the restaurant to get something quick which I do maybe 3 times a week to have not the cashier but the assistant manager if not mistaken named ** be completely rude to me. I guess because I ask a simple question, maybe it was hard for her. She was out of line for no reason. I guess it's something that come naturally to her because it's not the first time. This will be like the third time I uncounted this kind of behavior from her. It's sad because I loved the place, been going there for years... guess not anymore.

Burger King on Boston Street in Lynn, Mass. is getting everyday worse not because of their food but manager named Rachelle. This lady is rude and unprofessional. Never in my life I have been treated so bad as well to the employees of the place.

Have been to 3 different restaurants in the KC area over a 2 month period. Every time they were clearly understaffed. Some food was not available, long waiting time, dirty floors, dirty counter, no straws, no ketchup, etc. Feels like they are going out of business.

On Nov 24th, myself and my son decided to go Burger King (store #12081 Mound Rd, Sterling Heights, MI). Haven't been there in ages due to issues with their staff and rudeness and incorrect orders. We order 2 junior whoppers and 2 fries. We get up to the window and I asked the employee, "can I have ranch "instead" of ketchup''? She said no... and started to state the rules to me about chicken nuggets and so on... A big long speech. I just asked for ranch for goodness sake. She went on to tell me, that she could give me a ranch if I PAID for this condiment. HUH? Burger King is NOW charging US and nickel and diming us for a condiment. Great marketing...not! I was kinda shocked, since no other Fast Food Restaurant charges you for any of their condiments.

I visited the Burger King on North Antioch Rd in Gladstone Mo. 64119 and was shocked to see how the restaurant has gone down hill. I have been out of town for a couple of months and stopped in there the other day and the Jr. Whopper tasted like it had been in the warming tray for several days and the fries were warm. The drinks are so water down it's like drinking carbonated water with a little flavoring. The overall store was dirty and there were tables with empty trays on them that the customers didn't take to the waste deposits. After eating my sandwich I can understand. I love the location to my home but I will drive several miles to go to another Burger King.

First, my Big King meal was ready within (1) minute, unfortunately the middle bun was hard around the edges and the two meat patties were also hard and cold. I could not participate in the survey because there was not a survey code on my receipt. It definitely was a Friday the 13th meal. So, disappointed and hungry.

Burger King #12856. This is the worse Burger King in Colorado. I sent my grandchild there to get something quick to eat. I am a diabetic and needed some food to bring up my sugar level. I wrote what I wanted and when she got there she went on the inside to place the order. The female that took the order was very rude. When asked for her name she refused to give it. There were only customers in the store at the time and this female was so rude. She kept cutting my grandchild off and she could not finish her order. The number for this cashier is **.

I took my children to Burger King and they got hamburger kids meals. I got a whopper jr meal. My whopper was the exact same size bun and burger as my children's!! I went to ask and the lady up front shrugged her shoulder and said "Well it has lettuce so it's a whopper jr." I am completely outraged with Burger King! This is not right! The picture added shows the whopper jr and the kids hamburger. The one with a bite is the kids. Not much difference...

Manager Mary got out of her truck when we arrived at Burger King West Hill, Valdosta, GA. Open the door for us only to let it close, almost hitting my child. Once in the store she refuse to serve us. We then ask for an employee. She refuse to answer.

Had a very bad experience dining at the Mansfield Tx location on October 30th. One of the managers was sitting in the dining area conducting personal and store business. It started with a personal call that was very loud and she was using profanity language in Spanish with what I'm assuming was a family member. Then things just escalated when an employee came in to talk to her about paycheck pick up times. And the conversation got extremely heated with voice levels. It seemed like they were shouting at each other.

I liked the lady at the drive thru. The manager gave horrible customer service and I was disappointed they charged additional prices than were posted.

On Tuesday, Oct. 27, 2015 my husband brought two cheeseburgers and a ten piece nugget. I met him at the house for my ten piece. I ate it I didn't eat all day, after I ate it within 30-45 mins. I started getting dizzy, feeling light headed and weird. A few minutes later my stomach, my head started aching. This lasted from Oct. 27, 2015 around 5:15 until Oct. 29, 2015. I have been in the bed. Once I was feel a little better, on Oct. 28, 2015 I stop by Burger King and let them know what happened. They said sorry and laugh in my face like something was funny. I am very upset this not the first incident I had with them, I had them to change some nuggets before while I was dining in with my kids. This is the worst exp. I ever had thank god I was off I took all kind of medicine.

The onion rings are ok, but I would like a them bigger and with some Varsity-type batter. That's the only critique I can say. Otherwise, I LOVE BURGER KING!!! I go at least twice a month, especially with the coupons... Keep sending them to me. I LOVE YOU BURGER KING!! But please take my advice. Your menu is the bomb so focus on the onion rings. Thanks.

On Friday 16,15 @ 10:44am I was food poison from Burger King #16371 1250 FM 1092 Missouri City, Tx 77459. That same day I start feeling bad and I went to the ER late that night. I was throwing up and my top stomach cramping and a high fever. Doctor gave me medication.

I have always been a fan of Burger King. Love their product. However, I can't help but be bothered by the fact that the person taking money also handles the food without ever washing hands. It is not only Burger King but many of the fast food providers. I cringed at my last visit last week. The young girl was scratching her head, taking the money, issuing change, handling cards, then turning and filling orders of fries, grabbing burgers, etc. We all know that currency is one of the biggest carriers of contaminates. It is dirty! Is there some way policy can be enforced so that things are a bit more sanitary? Wiping up tables, sweeping, then coming back in behind the counter without washing hands. That is almost disgusting. Can something be done about it?

It seems that tossing around a hot potato is the norm at Burger King in Neosho, Missouri. And it is not to make fries. They then go further and project their feelings of guilt onto their customers instead of admitting their shortfalls and providing a solution. We went to experience the Halloween whopper meal that was so widely advertised. Got to the counter put the order in and payed. Took a quick peek in the bag and there it was 2 whoppers wrapped in halloween wrapping. Went home and set the plates and opened up the food... The black bun was not that was under the wrapper. Instead we were given a regular meal. So we went back to the store and explained to the staff at Burger King that we were given the wrong burgers. Immediately there was an atmosphere, body language changing from a buyer seller stance to one that were defensive moving into offensive. Silence so tangible one can cut it with a takeaway knife.

They mess up my order and then the manager wants to get rude - I can't deal with that. They are so unorganized and the manager wants to swing my bag of food back across the counter.

My daughter visited the Burger King at 2701 Metropolitan Play in Atlanta Ga on September 24th around lunch time. The service is awful whenever we do go. Someone stole 180.00 dollars out of her purse. She turned around for 2 min and someone that is loitering at this location took money from her. Keep in mind that there's a sign that says no loitering. The same people are loitering in there everyday. Nothing is ever done about it. She asked the person that work there do they have cameras, they said yes but they don't work. There is several signs on the premises saying they have cameras. My daughter works hard for her money and for someone to take it and nothing happen!!! I have never been so angry in my life. Really would like to take action?! Just might!

Order two #2, didn't get bacon or hot pepper. How am I suppose to be loyal to you if your quality is inconsistent. I also order other things but my son who is 3 said "I don't want this burger. It taste bad." PS use to love Burger King, Not Anymore.

I had to reordered because my street was blocked for July 4 parade. I was told by lady who took my order that the $21.05 would be put back into my checking account. On October 4, 2015 it will be three months since my money was taken out of my account. I have been told by 3 different ladies that it would be refunded. I haven't gotten even a penny of it, and I need my money ASAP... Please advise me of what to do next. My email address is ** / phone number is **.

Went to Burger King on Ross Ave. in Dallas. Advertising 10 nuggets for $1.99 on the billboard. They were out and we spent $6.00 more just so I wouldn't be late for work. If they are out, take it off the billboard to quit squirming. Customers in the door to end up paying more than expected.

I have a four-year boy who really enjoy your meals and treats. I am a Caribbean descent, so I am black and my family does speak many languages. A few weeks ago we went to the Eastover Oxon Hill Maryland location and there was a Spanish woman who was the manager along with a sales associate who was on the register taking orders and several other black employees and Hispanic employees working in their selective areas.

I ordered a chicken sandwich today and took it to work. When I was ready to eat the sandwich I found that the chicken was pink inside. I took it back to the restaurant and was told by the manager that the chicken is cooked on a timer and there was nothing he could do but offered to give me back my money. I refused and left. THANKS BURGER KING FOR TRYING TO KILL ME.

I ordered five rodeo chicken sandwiches which is buns, fried chicken patty, onion rings and BBQ sauce. And two of the sandwiches didn't have a chicken patty on it.

Stanwood employees always look dirty and gross. The uniforms are very stained and wrinkly. Employees don't care about their appearance. Overall look and impression is greasy and not professional. I can't help but think that if they look like filth, then how clean is the restaurant? How safe is the food they are preparing. Do they wash hands? Visual impressions are key. I like Burger King but I will not give my business to this location. No purchase was made.

When we get coupons we visit BK very regular so we went there 3 days in a row on 8-30, 8-31, & 9-1 so I done the 1st survey. Went to do the 2nd one and was told the survey was completed and could do it in another 30 days. Well how is that fair? I didn't spend a lot of money but you should mention on the back of the survey you can only enter every 30 days.

Ordered a Whopper fries and a coke at the Crescent City BK in northern California. I started to eat and as usual used the wrapper on the sandwich to keep my hands clean for the first half of the meal and when I went to open the paper all the way to start on the rest of the whopper there was already a bite taken out of the sandwich. They sold me a USED sandwich. Someone else's reject. When I took it up to the counter to show the manager/high school student in charge she accused me of doing it myself and called me a liar to my face. I have not set foot in any BK since then and NEVER will again, the place should be shut down. I have never been so revolted in regard to a restaurant in my life.

I just got out of work around 8am. I was craving BK and so satisfied with the food! The fries were hot and fresh as the employee who took my food out to me! They forgot my french toast but that's okay, it happens! The drive thru employee added two more! Both employees were very nice! Food taste super fresh and was nicely wrapped!

My two black sons went to eat dinner @ BK that had white workers. That night while I was at a dental appt. they were put out. When I asked why, the manager told me after two hrs they put people out because they were using the wifi... REALLY!!! DISCRIMINATION!!!

I was hired there at the 309 Interstate Highway 37 location in Corpus Christi with the promise of 45 to 50 hours a week. Upon hiring the manager spoke of getting high, I dismissed it. My first day the night manager ** sent me home a half hour early. The second time I worked with her, she sent me home 40 minutes early and jacked my till for $20. But on Saturday just past, this one takes the cake: **, the morning manager tried to deny me the right to use the restroom after being on my feet for 4.5 hours.

The employees were just standing around laughing, joking, having a good old time. No excuse for such laziness.

I asked the employee who was working at the window if I could have a bag & she rolled her eyes as if she didn't want to do it. It was clear she had an attitude.

I stopped on my way to work on 3 different mornings to buy a sausage egg and cheese biscuit meal. These 3 stops were over a 2 week period and was told that "We don't have any biscuits. Would you like it on a croissant?" I said no and got something else. The last stop I made was my last. I suspect when the Great Biscuit shortage is over and the dust settles here in Ohio maybe I might start stopping at BK again. But ya know what? I found out that McDonald's isn't aware there is a Great Biscuit Shortage in Ohio. They have plenty. So as long as I live, my family and I will never stop at a BK again. I complained on their website and it's been a few months now and no reply yet. As a corporation they could care less.

Okay so I go to BK around 9:30ish or so. I pull up to the drive thru, order a #13 with a medium coke, 2 10pc nuggets, employee reads back order and only mentions the #13. I pull up to the window. She says my total is $5.89 and ask her to add the 2 10pc nuggets *which are like $1.49*. Okay so she does, takes my card, gives me the drink, and tells me to pull up - she'll bring my order right out. I do as told and brings food right out. BUT she doesn't give me a receipt.

I went with my family to the Malden, MA location at around 7:15 Sunday 8/16 (we visit this location semi-frequently and have never had any issues). After looking over the menu to decide on what to get we go up and start to order 2 10pc nuggets that are still marked at $1.49. The cashier tells us "They aren't 1.49 anymore, is that ok? Do you still want them?" "Well yeah we still want them but at the advertised price." The cashier goes to get the manager/supervisor who comes to tell us that the offer is over and that it just hasn't updated on their menu signage. Ok, well that means absolutely nothing to me and is not my problem at all! We should still get it for the price that we are still seeing it advertised for, we tell him.

5823 Caster Ave. They only had two people in the place doing orders on a Saturday. Ok so I ordered 4 ultimate breakfasts order 173, so I get home and there's no meat in the breakfasts - just pancakes and a biscuit and some strange looking eggs. I was pissed. No butter, no syrup, no nothing. My family was angry at me for not checking them, I shouldn't have to.

Burger King Redwood City California, store manager Bernice. I come in on a daily basis to purchase off the value menu or either to see if I can get water and ice, did I mention I am also homeless? I never loiter or use the restroom other than what it is for. I do not steal soda nor have I ever been disruptive or disrespectful. Days when I come there the employees including the manager talk about me making comments about my living situation and cracking jokes in Spanish. I am African American but I am also fluent in Spanish so they have no idea I understood them.

I lived in Flagler Beach, Florida. We have one Burger King, I know why now! It was Sunday 8-10-2015. I wanted a Whopper ok. I drive 8 miles one way get to the restaurant to find 2 workers on duty not responding to the drive thru window/speaker. Ok. I finally get a young girl. I ask her if there were any special's. She said "Yes if you had your coupon..." as I read the large sign in window two for 5.00 deal anyway. I ordered 2 Whoppers the same. God knows I didn't need the first one but long story short they screwed both Whoppers up. I was in the drive thru, could not see what she gave me, then I ask for a pack of salt. She said "We are out of salt..." "Really?" I said. So I parked and walked in to use a table shaker. Well wrong answer not one in sight. Wow.

I visited the Burger King located on Collins Road in Cedar Rapids to get breakfast. The counters were greasy and dirty as well as the condiments area. The drink station machines had not been wiped down and neither was the rest of the ordering area of the restaurant. The screens had fingerprints all over them and looked like they were ignored for a long time. I will not be returning to that restaurant again.

Ordered the nuggets for me and my granddaughter. Got em, took a bite, they were not warm. Took a look at them and found that they were processed chicken. I see how they are sold so cheap, tasted like cardboard. I can get that kind of crap in any frozen food section and take home and microwave. Burger king was probably my favorite place to eat until this episode. Burger King, please take a look into this and don't ruin your reputation. If you sell something in the restaurant try it first before selling it. Processed chicken come on. Put real chicken in it please. I shall still go back because like the burgers. This experience was in the Burger King in Oak Ridge, Tennessee. Thanks for your time.

I have tried multiple times to complete the survey using my latest receipt. Every time I try the messages beginning with "sorry" appears and I can't complete the survey. I called your customer service #. The person I talked to said "it worked ok for her, so I must have a problem with my computer." Does that sound like good customer service to you? Not me. I doubt that I will attempt to do the survey anymore or patronize my local B.K. I have other places to spend my money.

I ate one of the BBQ pulled pork sandwiches last night and I was in the bathroom with diarrhea 4 hours later. Worst sandwich ever made by Burger King. If you don't want to be sick don't ever get this sandwich. Burger King should be ashamed of themselves for making this nasty sandwich.

Everytime we go to Burger King in Jackson, TN the Icee machines are never working. So my suggestion is to take them off the menu or buy better machines.

I was at the Monument Rd Station in Jacksonville FL. The girl in front of me was at the speaker for more than three min waiting for someone to take her order. Same with me. I pulled around, there was only two cars in front of me. I spent a total of 19 min to get my food. When I got to the window she was really rude. No apology nothing. When I got home my food was not only cold my bun was completely hard in the middle and it wasn't even what I ordered. On top of that she gave me the wrong drink. I worked for Burger King before and I never had anyone wait as long as I did. I usually don't eat out and now I know why.

I had stopped at the local Burger King in Windsor, Va. I ordered a crispy chicken sandwich and fries. I received my order and left out. I was meeting someone nearby so I pulled over to wait for them to arrive. So I pulled my sandwich out of the bag and it felt very light. So as I opened the sandwich up, it was only lettuce and mayo and no chicken. I called back to Burger King and asked to speak with the manager on duty to let them know the mistake that had been made. The reply was "oh you came while we were in a rush and you'll be ok". So I replied "excuse me" and the manager on duty was like "bye Felicia", and hung up. Very immature and unprofessional. And to this day, if I go in the store, that same manager sees me coming and rolls her eyes and stays in the back until I leave.

I was in a great mood, really happy, ordered a burger and waited. There were people at the tables, but there was only two of us around the counter area. Some time later a girl walks to the other end of the counter and shouts '52', then says it again. I said, 'I don't have a number and I'm waiting, what's in it?'... and yes it's mine, great. Then she looks straight at me and drops the bag where she stood, walks right past me and into the kitchen. I was so upset... never again.

I recently visited the Burger King in Tarrant Alabama and it's one of the worst. The manager is the main culprit. As long as they get the combo number right they don't care. They don't put onions on the sandwiches, I assume to save prep time cutting them. It's all play time and no work at this location. STAY AWAY AND SAVE YOUR MONEY. I also didn't receive a receipt and that pretty much sums up how she is trying to get over on the franchise and patrons.

I was in a Burger King in Pa and ordered 2 original chicken sandwiches. I saw a sign in the window. They were 2 for $5. I had a coupon for buy 1 get 1 free. The girl rang me up and charged me 4.39 plus tax. She said that the price in the window was only if you don't have a coupon. I never heard anything so ridiculous but the manager said she didn't want to argue so she charged me 2.65 but telling me I was wrong. I don't have a receipt because the manager crumbled it up. Who was right?

Tonight, I witnessed the person I assumed was the manager deny the girl on drive thru a break, even though they didn't seem busy (and the girl said she'd come in at 2 - and this was after 8 pm). Another employee told her to quit complaining and called her the B-Word. The restaurant itself is dirty, the food mediocre. The counter employee acted as if she didn't want to be there, couldn't have cared less about helping me. I know customer service is bad at most places these days and I usually don't bother to complain. But I was appalled by the way they treated their own employees. It was disgusting and I was shocked the young woman stayed at her post. She's to be commended!!

I had been to Burger King, Churchgate on 27th June evening. I placed an order for a veg extra long Mexican and a veg whopper. After eating 2 bites of the extra long Mexican, I realized that it was non veg. The manager apologized for that but it really doesn't change the fact that I being a pure vegetarian had to eat non veg. This was my first visit and had a really bad experience. I will definitely take some action against this.

On June 25, 2015 around 5:00 pm, I went to the Burger King on Brace road In Cherry Hill. I parked, saw the inside was empty so I decided to use the drive-thru which was empty as well. I ordered 10 cheese burgers, 2 large fries, 1 onion ring, and 2 mozzarella sticks. When I pulled up to pay, I heard the cook say, "Tell her to pull the ** around to the front and park, who in the ** orders all this through the drive-through"? As I left the window he continued to vent. I went to the front, parked and went inside. The cashier said "can I help you?" I said "I ordered my food, I was told to park my ** car, so I did and not to inconvenience the cook any further I decided I'd come inside." He just kept peeking out. I guess waiting to see if I said anything else because his manager was not present during this time, she was on a smoke break and walked back in with me.

Young woman who took and served my family's food used the public restroom and neglected to wash her hands when she completed her business. I was in the restroom and witnessed the entire transaction. There is absolutely no excuse for this behavior. I was mortified!

My pregnant girlfriend does front counter for the Burger King at Sapps. Came home crying cause she has to work at a different location this week. When she asked ** the GM to cut some of her hours down and ** did. She was told by her doctor to take it easy at work. She has high blood pressure. This is the 3rd time she has to go to different store. She seems to get picked on a lot by **. Works early hours on weekends, hardly ever gets a break, and always works weekend. My girlfriend has no idea I'm writing this.

Supposed to get coffee on #7. Employee said will take 20 min. I answered "I will wait." After 17 min mgr said no coffee sold at night. She was on the defensive and kept on saying employee was new and did not KNOW... What a supervisor with no communication to her employees.

2009 I was burned by coffee at a Burger King drive thru... The police were called. I was transported to Bayview hospital in Baltimore MD. Two days later a farmers' rep. contacted me and explained... "WE WILL TAKE CARE OF YOUR MEDICAL AND WAGE LOSSES... A LAWYER ISN'T NECESSARY... PICTURES WERE TAKEN AND I TRUSTED THAT. (The BLACK WOMAN)" I'm black. Would do as they said. After a week I called and asked about my bills and wages.. All of a sudden they told me my scar would go away and I'd behave to sue them for hospital bill!!! THIS COMPANY PUTS ON A GOOD FACE BUT IN THE END THEY'RE JUST SHARKS!!! It's 2015. And I'm scarred and unable to wear shorts swim or show my leg in public... Beware. They're a bunch of petty thieves...

Came in for a supposed interview with the manager. Sends me off to another location to apply for that location.

I asked for a 2 sandwich for $5. They took my order but failed to tell me that it comes with no drinks and no fries. By the time you pay for the drink and fries the price is no longer $5 plus tax.

We bought ourselves two menu's for 44 TL in total, that should be around 15 €. Only afterwards we realized that we paid 20 €, way too much. Other shop owners told is they would charge us nothing if we would pay in Euro. So it was a rip off... 1 € should be approximately 3 TL, not 2.5 TL. They calculated it on a calculator, so we only got a piece of paper instead of valid receipt.

No matter what store I stop at in Louisiana you either wait a long time to get your food or instead of getting it your way you get it the way they want to serve it to you. On May 30th I stopped in to have lunch before I went shopping never dreaming that I was going to have to wait for a hamburger 35 minutes. The manager of that store didn't know how to correct the mess up that was created. So she thought by going out into the dining area and giving out free drinks cards that would calm everyone down. Everyone had already had their drinks and was waiting on their food. It was no sense in having to wait 35 minutes to get your food. The people that were in the drive thru was getting their food and the people on the inside wasn't.

I was really appalled at the state and cleanliness of this Burger King. I came in for a quick bite to eat and it was so dirty! At first I didn't notice it when I first walked in. I ordered my food and when I got my tray I went to the soda fountain and there were fruit flies everywhere! Fruit flies come when the spouts of the soda machine have not been cleaned properly! Then I noticed under the one of the table there was a huge puddle of water just sitting there. The place wasn't busy and it was so quiet yet the store was disgusting and just for interest sake I went to the back to see if I could find a clean chair when I touched the table it was so sticky and gross I ended up throwing away everything I bought and driving home to wash my hand correctly - because the bathroom was even worse!

The first thing I did when I entered the restaurant AT 250 WEST ROLLINS ROAD, ROUND LAKE BEACH, IL, was go to wash my hands before eating. I applied soap to my hands and waved my hands under the automatic faucet. The water was scalding hot! It was all I could do to just get the soap off of me, and forget about washing my hands. Not only is this dangerous, it is unsanitary! I immediately told the cashier that I had burned my hands trying to get the soap off and all she did was laugh and say "really?" I was appalled! THIS NEEDS TO BE FIXED!!! The manager kept her back to me and refused to make eye contact!

Their folly in discontinuing the flame broiled burgers greatly deteriorated the flavor.

I understand it's their job to look out for what all employee do. So on 05/27/2015, I was working and my husband had came and order some food. I gave him a cup, he didn't pay for it but I was getting off - I only had 15 minutes left. So I decide to say I'll pay for it when I get off work, so the hiring manager called me to the back and fired me on the spot. I understand it's a job that they have to do but I could have at least got write up for it - he just fired me. This Burger King is all messed up. I'm mad as hell. 32nd and McDowell Burger King is mean as hell.

Location: 1800 Stirling Road Dania, FL 33004 #4511. I came in to place my very simple order and the cashier acted as if she were deaf which irritated me. I had to repeat myself several times with every simple request. As I waited for my smoothie, the flies began hitting my face repeatedly, further agitating me. When I finally got the smoothie, it wasn't thoroughly mixed and it had smoothie all on the side of the cup. Looking very unappetizing and unappealing. Furthermore, I ordered a medium, it looked small.

On various different occasions I've patronized this particular Burger King restaurant in my home town of Defiance, Ohio. Many of these occasions I've had them forget a sandwich out salad maybe an order of fries or a drink... These all are very annoying occurrences but we usually chalk it up to normal fast food inaccuracy.

I believe in Burger King's "we'LL do it your way" but when I go thru the drive thru there is this one girl who always gets my order wrong. I asked for someone else to take my order and the manager being the ** that he always is wanted to force me to park my car and come inside to resolve the problem. I stated all I want is my order correct and he would not prepare my order unless I came inside when I was in a hurry. I had 2 cars in front of me and one in back I was unable to get out of the drive thru so I will never eat there again since I ate there every day for the last 6 months. Never again.

Burger King-West Orange NJ - This is the second time I have been charged for something that I ordered but did not receive. Unfortunately I did not find out until I got home. I do not live in the same town and the gas alone is not worth going back so I get in contact with the owner and he refuses to refund my credit card. Why? I have my receipt, why is it ok to keep my money? Both times he has offered to make it up for me by offering a free meal which is nice but I hardly ever eat at Burger King - maybe 2-3 times a year because the food always bothers my stomach. I don't even know if it's legal to not return the money I was over-charged but it is definitely fishy that this has happened to me twice when I don't go there very often. I wonder if this is a reoccurring theme with them.

I never have stomach problems after eating Burger King, but since eating here recently at the Gilbert and southern location in Mesa AZ my stomach has experienced a passing of foul discomfort! I had a bad feeling about the situation, so after the first passing of a couple doubles I chose the redemption method. To my dismay and clear bowl’s disliking, the second passing couldn't happen soon enough. Now I'm shooting a triple double with the BK'S on my backside! No resolution needed because I'm heading back to Wendy.

Been to the Ross location now 2 times. Ordered 2 whoppers both times with no onions as I'm highly allergic to them but they don't seem to acknowledge my order. I'm glad I checked it before I took a bite and would have ended up in the ER or hospitalized.

**, the manager is very rude. A new store manager took over to help them get back on their feet, but he hasn't seemed to grow the balls to fire the real problem. I've complained numerous times about them messing up my order. ** has helped me about 90% of the time at the drive thru and EVERY TIME it's been wrong. He always has an excuse too, a bad one. One that better management would fix.

My husband and I decided to go to BK since we hadn't been in a while. We waited in line after ordering and getting our food behind another vehicle waiting on their food still. Mind you we were trapped between people waiting for food and people already served like us. Not only did the not have the new special we ordered (chicken teriyaki) and wouldn't have it till they were out of chicken fries??? Really but it was on the menu board! Overall it was terrible and I would not recommend anyone I know to eat there! I wasted $10.00 of my hard earned money! Bad all the way around experience!!

I took a visit to Burger King or Hungry Jack's as we call it here (I live in Australia). And I went to the one in Parramatta. When I went to go to the loo I saw how disgusting the toilets were and how dirty they were. My mum complained about the same thing in the other bathroom. Honestly all the other Burger Kings and their toilets were clean all the time but here it was just nasty and dirty. It doesn't even look like the staff even bother to clean them. I wanted to go the counter and make a complaint but my mum said I shouldn't. I'm guessing because we would have gotten kicked out. And to this day the image of the dirty smelly toilets haunts me. I think I'm ready to make a complaint to the health industry and tell them to close down the store. And I heard bad stories about Chuck E. Cheese's being dirty.

Okay so I currently work at Burger King and they don't have me out on schedule at all. I worked three days and they haven't put me on schedule since then. Not sure what steps I should take. I plan on going to corporate and if they don't do anything I will get a lawyer. Any suggestions?

Be careful when ordering a "meal" off the meal menu at Burger King as you may be an unsuspecting victim of the secret upsell. Twice, I have gone through the drive-thru in the last six months and order one of the meals off the menu. Both times, I was asked if I wanted "a medium or a large". Suspicious that I was not offered the "small" option, I asked what size would I get for the price posted on the sign. I was told that I would get a small.

Went to BK and spend over 16.00 and we went through drive window and sandwiches were grills and we got our food and came home - everything was wrong. Call down there and talk to manager and he was going to replace my order by putting my name on the list. Well I return back to BK to get the replacement and my name wasn't on the list, so the manager said he couldn't give me anything because my name wasn't on the list. So I order food anyway and spend another 16.00 and food still wasn't right and I think BK needs to refund my money because of the poor customer service you all give and the customer service number no one ever pick up to talk to you and I don't have any receipt. But hey you talk to the manager that was working on Saturday the 25th around 3:30 pm - your attention to the matter will be appreciated.

Bad quality tomatoes. Gross.

The manager at the Falmouth BK allows his employees to swear and yell at paying customers. God forbid you point out that you are overcharged for something. The young wanna be hoodlum at the window is praised by his meathead manager for being rude to the people that pay for you to be able to afford these wise ass little punks. I’m not sure why I torture myself by going to this place still. I've had food poison from their food 6 times in the last 8 years. Twice last month alone....

After 6 years of purposely avoiding any Burger King due to lack of quality product and inability to properly make menu items, I for some reason decided to give them another chance. NEVER AGAIN. As I approached the drive-thru menu board the first thing I noticed were the prices and all I can say is WOW, I have never seen such ridiculous prices for fast food. A Whopper value meal priced at $12 is no "value", this is absurd as well as all the prices for their so-called "value" meal deals. The lowest priced meal was still $2.50 more expensive than McDonalds most expensive value meal. Too many corporate fat cats wanting more and more money for themselves without any regard to the business or its employees.

Burger King Cortana Mall La - Dirty place!!! We waited 25 minutes to be serve!!! You couldn't find a Manager!! When she decided to appear she was also dirty!!! We will never step inside a Burger King again.

On a recent trip while waiting in the lobby I overheard the drive thru say to a customer, “No you ordered whoppers” and the customer stated, “No I asked for whopper jrs” and that's when the manager came from around the corner and stated, “No I heard you order whoppers. Are you going to pay for this order or WHAT?” Their response was, “No that isn't what I asked for.” The window was slammed shut and then heard them say, “It’s always those old white people” and the person making the food said “Yes it’s always them ** white people being white.”

I had a Caesar grilled chicken salad & the chicken was like eating cardboard. You use to have it in the bag and the customer put it on the salad the chicken was moist. There is no flavor in the chicken. The salad was so blaa. I wish I would have not eaten. Please get back the other version of the salad and chicken back in the bag. P.s. the drive up in Beresford SD sucks also. They are so slow!!

This Burger King, which was even more of a disaster than most of our local BKs, all of which seem to be plagued by problems - was recently remodeled. I was hoping that the management would finally take some action to clean up the place (figuratively and literally). The other day I went in and was accosted by a panhandler. He wasn't threatening by any means, but it's off-putting (as was the homeless guy's bike outside - a different homeless guy, btw). A little old lady was waiting to give her order (in the proper spot) and she was ignored because the counter girl wanted to wait on a later arrival, a buff dude who was NOT in the proper place (the little old lady spoke up for herself, so she was waited on first - but not without a bit of eye-rolling 'tude from the staff member).

I went to the BK on Manchester Rd in Ellisville, MO. The service was friendly but the food was terrible. Whatever the time limit is on their chicken fries needs to be about 4 hours less. The onion rings were also cold which of course, old and cold fast food is really bad. I might as well have been eating deep fried tire. We ordered no onions on the burger and the wrapper even said no onions but of course it had onions. I bet if these people's paychecks were incorrect, they would take issue. Nothing like wasting $20 on cold, nasty, incorrect fast food and then taking it home for your family to enjoy. I am real popular with my wife and kid right now. Thanks Burger King, and you wonder why that was the first time I had been back in several months and why your restaurant is always empty AND why people would rather have McDonald's screw their order up ever time.

I ordered a Whopper w/cheese, coke and fries! Upon consuming 75% of Whopper, I see a green beetle in the sandwich. I returned to BK in Succasunna NJ and cashier laughed at situation! Manager said to get me another Whopper where I declined and demanded a refund, but no apology was ever offered, just blank stares from employees.

I went to Burger King in Watauga Texas with my young children 3/27 at 2:00 PM. Upon entering the play area there were two managers reprimanding a young employee. Criticizing her and getting very hostile without any care my children were around.

Placed a order on 3-27-15. When I got home I didn't have the fries I ordered, so I called and told the girl whom said she was the manager and very rude, she said "come and get them." I sent my husband all the way back, he said the girl was real nasty and rude. If this was a manager, maybe they need a little lesson on politeness. Best advertisement is by mouth you know. Will never go to Burger King in Sandusky, Michigan again.

I normally go to Burger King for the milkshake. I really like Burger King's milkshakes because of the whip cream. Recently the whip cream topping has been changed to a new brand. The whipped cream was what set your milkshake apart from the competitors. I am very dissatisfied with the new brand. Hopefully my opinion matters.

Normally I never have any problems with Burger King, but this is the 2nd time with their sandwiches. It was just that the lettuce was really soggy and almost rubbery to me. Like it was reheated and it absolutely should not have been like that. My boyfriend also ordered his A1 Ultimate Bacon Cheeseburger and it was absolutely sloppy. I never have a problem with Burger King but this one in particular didn't really serve what I paid for.

On March 20th 2015 at approximately 5:15 pm during a snow storm, my daughter and I stopped in the Cherry Hill store (F6041) at 1445 Brace Road. We were the only customers in the store other than 3 young males who were leaving as we walked in. They were 3 people behind the counter. One was obviously the manager (dirty shirt and tie), the young counter girl and a scruffy, filthy looking male non-employee (no BK uniform). We stood at the counter for quite awhile without any one acknowledging us. The 2 "employees" seemed more worried about what Scruffy was buying than even looking in our direction, let alone saying anything to us. We had just finished a long day and were making our way home during rush hour in a large snow storm and just wanted something quick to take home.

The BK in winston-salem NC have the most unfair and racist district manager named **...He doesn't care about anyone just the money. Plus I called him about a complaint and he never called me back...I lost my wages, and it's slander of my name and it's racial profiling.

Went to burger king, ordered a double cheese burger, starting eating my sandwich and in between the two meats was a yellow tag from the morning tag for timing how long food stayed hot or something. It had 9am on it.

I went to Burger King located on 11th Ave and B street San Diego, California, Downtown around 3:30 PM. I requested a cup of water then I was questioned about if I have buy something. I told them no yet. Then they told me is gonna cost me dollar for the cup of water.

I'm w/ ** to Burger King, in south Elgin to purchase food for me and my family, and I placed my order to go, and when they called my order I went to get it, and it wasn't in bags. It was for me to dine in there, and I said to the lady I said to go, and she told me "no you didn't it was for here" with the baddest attitude ever and I said "why are you giving me an attitude just because I told you that I said to go?" And she said "excuse me, you know I can refuse your order right" and I said "you know what then refuse it" and she did. She gave me cash back, and I was already getting aggravated that I told my son to grab it while I was looking around for the corporate number.

I went to Burger King located at 3001 Montopolis Dr, Austin, TX 78741 to order some food. I pulled up to the drive thru menu to place my order for a number 8 with cheese. Yet this Burger King employee taking orders assumed (instead of listening attentively) that I requested an iced tea. Then instead of allowing me to explain what I actually requested this employee just told me, "Ok sir pull up to the second window" without trying to get my order correct. So I decided that I would go inside of the restaurant to place a complaint with the manager (**) because I did not have time to repeat my order over several times. Let me add that on a few sporadic occasions in the past I had this same issue with poor customer service at this particular Burger King. I also had to place a few complaints in that I assume ** was aware of.

Ordered online for delivery at 9. I call back at 9:45 wondering where my FD was. The manager says needs a confirmation #. I tell her ok so I hang up and call back with it. She then says, "Oh sorry. It's now 10. I can't deliver anymore." Top it off she charged me twice.

I went to Burger King about a week ago to get the two mix or match sandwich for $5.00 and when I tried to order at the drive through the lady said there was only one choice and it wasn't the burger I was wanting so I drove off, and two days ago I went back wanting two fish sandwich which was on special for $5.00 and I drove up at the drive through and ordered and the lady said, "Sorry we are out of fish" so I drove off again. "Dissatisfied Again" and will probably not ever go back!!

On Monday Feb 16 I visited the Burger King at 2222 South Semoran Blvd In Orlando Florida. I was there around 2pm and waited 15 minutes while being the only one on line. The asst Manager was doing all the work and when I told him that I thought the service was poor, he responded by saying "I don't care and if you have a complaint tell someone else, like the Manager". I was contacted a few days later after my complaint to their Corp office by a Manager from another store and told "Sorry let me make it to you by offering you a free meal." When I went back to get my free meal, I was mistreated by that very same Asst manager, insulted me again with my wife present and she noticed that a man with a criminal record working there. The owner never contacted me or cared. I think no one should ever go there. Their service is the worst I ever seen in 45 years.

The nuggets taste so terrible my grown daughters threw, there's in the trash. Burger King food is just plain nasty...straight up close all of them.

Went to drive up window ordered double whopper, she asked if I wanted cheese and bacon, I asked if it came with it since it's shown with it. She said yes price was 5.39 + tax shown, she tells me it will be 8.51 at the window. I am thinking she gave me a meal even though I asked for just the sandwich. When I go up to pay I ask about the price difference and was told the price goes up faster than they can change them, needless to say I won't be going back again. Go to Carl Jr and get a double western with bacon for 5.17 with tax and no surprise. They didn't give me a receipt so I can't put in that # there on 9000s and about 1700w Sandy UT 84070.

I refuse to come back to the Burger King on 53 & Biscayne. The person that was running drive thru, she was sweet but the manager it's very damn rude. My food was cold. I ask for it off the boiler & I notice it was put in the microwave. I had to go to the doctor. I don't want this to happen to anyone else. The manager was a guy & he’s rude. I want him to be gone.

Just ordered my food thru the drive thru, got it fast and fresh. Was wonderful. I don't usual leave feedback about places like this, but felt like I should.

In Wauchula Florida the workers at the windows are forced by their boss to walk outside to get customers' money and bring out their food to the drive thru line to "save time." I'm not sure about everyone else, but I'd rather wait an extra 5 minutes than see a person have to walk outside in the cold/rain (which on this day it was doing both.) I really don't like this rule. I don't think it's safe either, to be walking around moving vehicles just to save a couple minutes. PLEASE stand up for your workers!!

I've eaten at this spot (Dobson, NC) for years. They've recently been employing younger staff because the older staff were infinitely more polite, RESPECTFUL, and mature. If ever I had an issue, all I had to do was call or show up and they'd compensate me adequately to ensure my satisfaction. That being said...this staff is run by high school kids who apparently take the fact that you're unsatisfied personally. For instance, today I came in because my food was cold two days ago and their listed number is A FAX number. She told me she could only give me 50% off unless I called, in which case I would be comped. She gave me the wrong number for the store right there in my face so I GUESSED the number was one digit different from their fax number and was right. It is 336-386-4031. I walked outside, called, and she took my name down so I proceed through the drive-through for my two fresh combos.

On Thursday Feb 5th I went to your Burger King in Carlisle. When I got off work I pulled in through the Drive thru at 10:30 pm. I waited for a few minutes, noticed that no one was going to respond. Pulled up to the side window to where a young lady was away from the Window, telling me that they were closed. I thought the hours were from 6:00 am to 11:00 pm, was not happy at all. So while you were closed I guess Your People Want to give the business to McDonalds.This wasn't the first time. I guess you have lost my business as well as others. Thanks.

Page Burger King was so filthy! There was some sort of yellow liquid in the lobby, bathrooms smelled like sewer, tables had food caked on them, the drink dispenser had dirty napkins shoved in the grates, and very old soda syrup all over it. The employee handling our meal was not dressed to impress and was touching everything with filthy grease covered gloves. Counters were dirty. Couldn't finish my food at the establishment.

I am so fed up with Burger Kings in the Milwaukee WI area closing before the hour they suppose to close. If Burger King hour are 8 pm closing why are they closing the dining room at 7 pm and locking the doors from paying customers?

Burger King in miami fl on biscayne and 54th st was a nightmare. I discovered roaches in my coffee and pulled a panel back to discover a major roach infestation.. Don't eat at Burger King. Consumer health alert.

I've worked at Burger King for a short while. And recently I went to call off because I have legal matters to deal with in the morning, and I couldn't stay until midnight to close and then wake up at 5 in the morning. I'm just not forcing myself to do it. I offered to bring in my paper showing that I HAD to be there in the morning and my manager told me I was not only NOT ALLOWED to call off, but I also had to call someone to cover my shift since I wanted to not write it down. I didn't even know we had something to write down that I needed a day off? No one ever told me.

I have been a huge Burger King fan for over 8 years now but after yesterday, I doubt I would ever go back into Burger King, ever. I walked into Burger King right next to Plaza Castilla Street, Bravo Murillo 337 for a burger shot (cheap fast small one). I didn't have time since my next class was in 15 mins. "1 Euro burger please," I asked. (His name was **), Dominican from his accent. He asked, “You having it here or to go?'' I said I was having it here. He takes my money to talk to another client... 2 mins later, "Sorry, is it to go or are you having it here?" I said again, "I'm having it here..."

One day I went to Burger King and as I got my cup from the cashier I served myself some Dr Pepper. And as I took a drink a roach went into my mouth and I spit it out and told the cashier. I will never eat at Burger King again in my life.

I ordered a large onion ring that had 10 rings and the rest of the container was filled with French fries. Also I ordered 2 pieces of bacon on my burger and only got 1/4 of a piece of bacon. When I tried to call the store they took the phone off the hook without even saying "hello" and left me there listening to them laugh and joke with each other for 10 minutes until I hung up. I contacted customer services after speaking with the management of the Burger King in Salem, Oregon (store #8658) on December 26th 2014. Customer service told me the owner would contact me within three days. 10 days later I called customer service back again to let them know I had not heard from anyone. They apologize and said someone would contact me within three days. Today is January 16th 2015, I still have not heard from anyone.

On 01/14/2015 between 2:45pm and 3:15 pm at 128 Tremont Street Boston, Ma 02108 My brother who is handicap born with Cerebral Palsy disorder, went to order a special deal buy one whopper and get one free. After he finished his meal he went to use the restroom, it was locked. He found a manager or supervisor by the name **, who he said asked if he can use the restroom. She asked him "did you eat here?" He told her yes. She wanted to see the receipt. My brother who walks with a cane, has a dropped foot, who has some speech impaired told ** that he didn't have it. She told him she need the receipt, because she didn't believe he ate there.

Jan. 14, 2015, went to BK on 128 Tremont Street, Boston MA 02108. Ordered food around 3:00 pm, order the special buy one whopper and get 1 free. After finishing my food I walked over the restroom it was locked, found the manager **. Asked ** if I can use the bathroom, she ask if I ate there. Told her, "Yes." ** asked for the receipt. Didn't have it. Had to go back in the trash to get it, found it, look for ** to show her and she still refused me of using the restroom, said I had found the receipt on the table. .

The girl took my order on Sunday the 4th 2015 at 8:30 pm. When we went to pay she told to wait the trees. Then the 3 girls laughing and making gestures to make the line again. My husband got upset told them to take the order to us. He got upset we left. Last time I go to burger king again juncos Puerto Rico. The worst service I seen. They wait near the trees.

I took my young children to Brunswick GA Burger King on Golden Isle parkway and the clerk was missing teeth and had scabs on her arms with dried blood surrounding them. She touched our cups and food packages. We then have to touch the same buttons on the new soda dispenser as everyone else then eat our fries with NO opportunity to use hand sanitizer. The fries were old, the food poor, and staff was loitering in the restaurant area visiting and eating. I'll never go back! Gross! I hope she didn't give us a disease!

Burger King fries taste like **. End of story.

I hurt myself on a bag of trash in Burger King lot on 12-14-2014 and no help at all from burger King. They keep tell me they investigate it but I don't know what take two week. I don't have insurance to go to any doctor, and my ankle hurt, and now my back hurt. I don't know what to do.

How can people work there at Burger King and has the flu and making the food. I would be afraid to eat there because of the germs to me. I think they need to tell them they can't work and have to shut down to spray for the germs. Hell, look at the school shutting down because of it. I'm not going back to there, the one on friendship rd. in Buford Georgia.

Around 10 or 10:30 am, date 11/19/14, I had the worst experience I ever had from a fast food Burger King restaurant. My husband bought me a ham, egg & cheese croissandwich. He and I were really looking forward to a quick good meal which we had eaten from Burger King before from East Orange, NJ. My husband finished his Croissandwich and I had almost finished mine. Lo & Behold I bit something hard! I quickly spit it out. (Writing about it even now makes me feel like vomiting.) It was a human tooth. It was so disgusting, my husband had to calm & settle me down. I had a fit! All kinds of thoughts went through my head. I just didn't know what kind of diseases I could have gotten. My husband returned to Burger King and took the evidence with him. The Mgr. was very unprofessional. She refused to give her full name. She said her name was Mary. She didn't believe it came from her store. She thought he wanted another sandwich for free. She didn't ask for his name. She was discourteous. My husband and I may pursue taking this to a lab & Lawyer. I also will definitely not recommend BK to any of my friends. I just pray I don't get sicker. I have all my evidence which will be available @ Burger King's request.

Jessica has a very very bad attitude. She talks about what goes on in her household in front of customers. Like we want to hear it. Her man can come in and throw keys in front of customers. They almost fought in there.. She scratches and dig in her cat and go fix customer's food... Billy walks around funky and rolling eyes and talk to the employee about the customer talking bad to them... Jessica steals money and Billy too. I know two people caught him stealing money and they didn't say nothing about it cause they was scared to lose their job.... Those need to lose their job.

I up at the drive in at 7:23pm to order a meal, and a guy on the intercom ask me "MEDIUM OR A LARGE?" I ask if those are my only options. The young man repeats "MEDIUM OR LARGE?" I may have been buffaloed into this, but I said medium. The price on the order board suddenly changes! I would have been satisfied with a small. He then says "with cheese and bacon?" I reply "Just cheese." He replies "and bacon? " I reply "just cheese." IT WAS REALLY THE UP SELL! He ask about my drink. I reply a tea, half sweet, half unsweet. He seemed petered at this.

Burger King #5334 3201 Peach Orchard RD Augusta, GA. I walked into this Burger King after reading the sign for the 2 for five sandwiches. When I walked in I was the ONLY one in line so a short light-skinned girl who was wearing those large eyeglasses that kids wear today walked up to me and looked at me... No greeting at all... So I asked HER was SHE ready, she mumbled something. I let that slide instead of leaving right then. I asked her to tell me about the 2 for 5 sandwich deal just to see if I was missing something because I have a tendency to overlook or not read everything. She pointed to the window and said "It's right there", the sign was facing the outside when I walked in which means I'd have to walk back out to reread it. I let that slide.

I have sent in pictures and a letter of complaint. The place was dirty, rubbish everywhere, food all over the floor, tables full of rubbish, food cold. Had to wait twenty minutes to get served. Food cold. I have sent my receipt with letter of complaint.

I am a regular Burger King customer (1 -2 times a week) and usually do not have issues. Maybe I'm just lucky to be near an exemplary facility. I was returning from a meeting and not on my usual route. I tried another store since it was on my way. I thought that all stores adhered to a standard of excellence. Big mistake - never assume. Used the drive through - busy, so a few minutes wait. Order taker very pleasant but she had to depend on the support staff which obviously did not exert themselves. Since I didn't receive receipt with change, no store # to report directly. I received 2 orders of fries instead of 1 fry & 1 onion rings. No sauce for nuggets. Ordered large milkshake - received something that was 1/2 the size of the medium soda. The outside of the cup was sticky and left a mess in my car. Spent over $14 for dinner for 2. Never going here again. I will only go to my usual stop in the future even if not convenient.

Drive thru girl couldn't hear me order. She kept hollering to talk louder which I can't. We went thru back and forth at least 3 min. When I finally pulled to window it took her 2 more minutes to take my order. She stated, "because you so laid back in your seat that's why you couldn't talk up!" I felt disrespected.

I live a few blocks away from Burger King and have been an everyday customer for the past 6 years. Being disabled from a back injury, I go through the drive up window to place my order every morning for breakfast. The employees are very courteous as are the store managers. This is not to include the District manager of this Central Florida Rt.A1A, Indian Harbour Beach Burger King.

I have not been to a Burger King in a few years. I had a friend say he went recently and liked the Rodeo burger so I thought I'd go and try it out. I saw something else on the menu that looked good too so I decided to try that as well. First thing I pull up to my local Burger King at 9PM or so. At this point I am the only person in the drive thru. They greet me and ask me to wait just a moment to take my order. I'm usually pretty patient and didn't find this unusual. Six minutes later and a different person comes and takes my order. I found this to be ridiculous already. I was the only car there and there was no reason to wait that long just to put my order in. 3 other cars had lined up behind me in the six minutes I waited without a single word just to place my order.

9/02/14, 9:15 a.m., my sister and I were dining in Burger King in Greenbelt, MD when a female employee began to sweep the floor, raising dust. We courteously asked her to please not sweep so hard because dust was getting into our food. Instead, she began to swing the broom more vigorously while gloating at us with a slight smirk. She knew exactly what she was doing! Totally mean & rude. She might claim that she can't speak English. Well, she was pretty good at conveying her message to us! We repeatedly tried to file a complaint to BK both online & by phone, but the website wouldn't allow it to go through!

Today I passed by the Burger King drive-thru (#9752) and requested, as usual, 3 double cheese burgers PLAIN for 3 of my kids, one for each. So I got them, but my 5 yr old boy who started eating it as soon as I passed him the bag told me that his hands got all messy of ketchup??? It is a fact that he or any of my kids do not eat any dressings or toppings, just the plain cheese burger. Well when I look at it, the wrapping paper was all full of ketchup!!! So I checked the burger and also the other burgers and all were plain, so they just wrapped the cheese burger with a DIRTY WRAPPING PAPER!!! So I come back to the store to let them know what happened and to request a clean wrapping at least and some napkins since they didn't toss even one into the bag. When the manager called "Dan" is told about the situation, his reaction was: "And what do you want?" Not a sorry or anything.

I was driving from Buffalo to NYC last night (8/18/2014) around and I stopped at the Burger King at 17th Main Street, Gouldsboro, PA 18424. There were around 3 employees in the restaurant and none of them were at the counter. I walked in looking to get some coffee to help in the drive back to NYC. I saw an employee mopping the floor. His name is "**" according to the Manager. I wasn't sure the restaurant was open so just asked him "Are you open?" I was shocked by the response I got from him. He was standing a few feet away and started yelling at me for absolutely no reason saying "YOU WILL HAVE TO WAIT. WE ARE JUST THREE WORKING HERE AND CAN'T LEAVE EVERYTHING FOR YOU, SO JUST WAIT THERE. CAN'T YOU SEE WE ARE BUSY HERE?" I couldn't believe what I heard and responded with, "I was just asking if you are open." Again to this he responded by yelling "YOU WILL NEED TO WAIT".

I purchased 2 whoppers from Burger King on July 18 for my husband and myself. Took them home and we were eating them when my husband jumped up from his chair in pain. When I asked him what was wrong, he showed me a penny that was inside of the beef patty. Needless to say, he was in pain for a while. This happened on a Friday and by Monday he had to go to the dentist on an emergency basis because his partial had fallen out and it was due to that penny he had bitten down on. He was told at that time, he needed a new bridge. I contacted Burger King and the district manager called me, apologizing for what had happened and that he would start a claim on this and he would send out complimentary cards to us.

I had previously to this visited this cowboy outfit 5 times of which 2 times had some kind of trouble associated with it. Once the cola was too sweet, the other there was a small piece of bone in the meat which made me leave my food and go to a rival... saying a rival actually makes Burger King look good here, makes them look as if they are in with a chance of winning McDonald's in the race. Anyhow my last or 6th visit to this joint was on July 9th, 2014 at their Turkish branch inside Ataturk international airport where the only burger joint I saw as familiar was them. It was very busy. I stood in line, waited for my turn, asked if they take Visa? The girl replied back in another language, and I took as a Yes from her expression on her face.

The food I ordered was so cold that I couldn't finish it.

Just read in paper and news that BugerKing buy their meat from China. Yes China, the place where they put arsenic in baby food and rat poison in dog food and poisonous contaminates in medication and vitamins. Now we are eating meat that is past date of usefulness, mixed in fresh meat to save a buck gaining you a chance that next Whopper will give a whopper of dysentery. What is wrong with meat made in the USA checked buy US labs to make certain it's good. Mc Donalds is doing the same. Let's say enough is enough. Don't eat at places that serve foreign meat. Your safety and your family deserves better.

I ordered Burger King online and they almost took 2 hours to bring my order and I ordered it in the 72 and I live in the 79 - that long. Omg I'm so mad.

I walked into the Burger King located at 3900 E Colonial Drive, Orlando, Florida today June 27th 2014 at approximately 9:55 am. There was one customer in the line and I stood behind him. The cashier completed his order and walked away from the register. There was another female staff member facing the tray where the prepared orders would go in. During this time I saw the lady who was originally at the cash register walk by around the corner several times. At one point she looked directly into my eyes and hurriedly went on her way around the corner again. After nine minutes she still had not returned and the lady by the food tray area was still standing with her back to me - no other customers in the store at this point. I sought some kind of attention by saying 'hello'. No one responded. I said 'hello, hello' still no response. I knocked on the counter, no response. The lady with her back to me remained still in the same position, completely ignoring me.

Today, my mother and I went to get food from Burger King at the drive-thru because we were looking for something quick and easy to pick up that wasn't terrible. We first drove up to the drive-thru window and we had to wait for 2 or 3 minutes to order even when no cars were ahead of us. We were upset by the fact that the person taking our orders repeated questions multiple times and stuttered so badly we could hardly understand her. Then, we got to the window where the clerk asked if we wanted ice in our drinks and gave us dirty looks when we said yes. We finally received our food and left in a rush to get home and eat. When we got home we were disappointed to see that our orders had been ruined. My order, a double barbecue bacon whopper, was not double. My mother's whopper had lettuce even though she clearly asked for no lettuce or tomato.

Cashier at drive-thru would only take 1 order per car with coupons. Asked me to get down and order at counter. Asked for mgr, but same answer. Asked for his name and just got "Angel". Asked for his last name and said that's all I needed to know??

The Burger King in DeQueen, AR has been slow ever since I started going there when I moved to the area about 4 years ago. Even when there is barely anyone in there, the food is slow. A few times when we were asked to 'pull up' from the drive through and they brought the food out to us. It was wrong (once it took THREE tries to get right). When I go in to eat, the 'rating' sign I see has never been above a C, usually it's a D or an F. Once I had a coupon from some food promotion there where I could get a free fruit smoothie (I think it was?) and it took TWO tries for the person making it to give me the right one.

My daughter is working for a Burger King in Tulsa, Oklahoma on 21st and Garnett. This is her first job, she likes the job but has told me that a Manager at this Burger King is going to take money from her and another employee because he said their cash draw came up 30.00 short. My daughter is still in training. My question is how can this be done. Please fell free to contact me. Thank you. Mr. B **.

The Ashland, KY Winchester Ave. store have employees that does not need to be waiting on the people that pay their pay day. They seem to forget without customers they have no pay day. There was a Mexican girl that waited on me on April 5, 2014 at 10pm. First I had to ask to be waited on. One car at the window in front of me. She had the attitude as, what do you want. I have been a food service manager, motel manager and Apartment manager. There is no room for this kind of attitude. If you hate waiting on people, go home, get out of the public. This is the US and everyone working should count their blessing, not be rude and always expect something for nothing. Bad attitudes will get doors closed. Fix the bad attitudes people or stop working. They don't mix. BK wake up.

The place was not clean. Clean equipment laying out where children could get to it. Service was very poor. Uniforms were dirty. I guess a tattoo or piercing is a requirement to work there. Now the food hamburger, French fries were cold, no sweet tea, AND CLERK SORT OF APOLOGIZED. THIS PLACE NEEDS TO BE CLEAN UP OR SHUT DOWN.

I order a Whopper, some fries ask for a cup for some tap water because I don't drink sodas. I do this at every fast food place even this one in the past. The manager told me I had to pay for the water because her food budget was getting too high or something like that. I've never been so dishearten in my life. They are located at 11170 Tara Boulevard, Hampton, GA 30228 and the store number is 10337. This is unheard of and they should be ashamed of themselves.

On 12/06/13, coming home from my foot doctor's office appointment on Washington Ave in Dumont, I promised my wife a Burger King lunch combo, which is in the same street, going home. I am seventy four years old and have difficulty walking, so using their drive thru lane/window was perfect for my acquiring lunch with no difficulty. The line was into the street, but it moved quite efficiently. I ordered two Whopper combo meals, $16.56 and left @ approx 1 p.m. I arrive at home @ 1:30 p.m.only to find I was given TWO cheeseburgers in place of the Whoppers.& no catsup, salt and pepper. I was furious and my wife disappointed, anticipating lunch.

I go to the local Menominee, MI Burger King. We often have to wait for our orders and when we do get them, they are usually barely lukewarm. Last week, we went through the drive thru and almost everything we got was cold, including their crappy fries. I called to complain and I had to fight just to speak with the shift manager and when I did finally talk to her, she told me they'd refund the fries if we came back the same day. How about refunding us gas money too you cheapskates? If food is served cold or under a certain temperature, it can cause bacteria to spread, making people sick. Stop trying to poison your customers!

BK on the corner of CurryFord and Goldenroad RD seems hopeless. Is there even a job interview for this store? The customer service is horrible from making your order to receiving it!! Does this store EVER get anyone's order right????? I lived in this area for ten years. Let me say this store has not once got my order right. What's going on with this store?? I have seen so many people not ever want to go back there and I hear the complaints by many. Today open my eyes that this store will never change and I will never go back to any BK again. The lady was rude, rushing me when it is SLOW!! Not the rushing like I don't know what I want to order, for I did.

I went to the Buger King on Bragg Blvd in Fayetteville, NC last night 12-4 about 9:45pm. There was plenty of workers inside but they had already locked up the dining room. I knocked on the door and girl said they were closed. I told it wasn't their closing time yet she said well they had closed inside and to use drive thru. I told her I was on foot. She said she didn't care and just walk thru drive thru. I tried to call the BK complaint/comment phone # listed on their door (863-394-2493) - it was disconnected. Just want people to know that this is a horrible BK with rude workers.

Drive-thru at Clarke Rd. and Silver Star Rd. in Ocoee, FL, 34761. Racist and bigoted service if you are not of African American descent. If you complain, the MANAGER will state that SHE is not a MANAGER. Then, she will state that she is a MANAGER! If the MANAGEMENT at this FRANCHISE continues to hire the bigoted and racist personnel that are currently employed at this location, I will have no choice but to inform the Health Department and the City Of Ocoee to the deplorable conditions of this establishment! I am DEFINITELY looking forward to a reply email!

I was passing by Douglaston Burger King and saw sign that said Whopper Jr., $1.29. Purchased 3 burgers, paid more than what the sign said. Guy at cash register said it's not $1.29. I told him it was false advertisement. He told the manager and she said, "Just give her $0.20 back". How RUDE!!!!!! That's all they can say??? How about "Sorry, sign is old" or some kind of an apology. Feel so disrespectful and I'm never going back to Burger King that doesn't train employees with manners!

On the last two months, from Feb. 4th, 2013 to July 7th, 2013 this place has been going down with their services. Everything in this Burger King is broken and it's not working at all. Here's a list of what is broken at this Burger King # 2971: ice machine, soda machine, front door and A/C. The ice cream machine is not working. The floor is not swept or cleaned and the bathrooms, too. Service is so bad there they don't care anymore. The owner is Laurie; she owns two and both are not working at all and the owner doesn't care at all. The manager yells at their workers in front of all the customers. This Burger King # 2971 needs to be fixed and it is too hot because of the A/C and the service is bad. I left and went to McDonald's to eat - great service and the A/C works.

I just had to Heimlich maneuver my daughter after she began choking on a topper to a whipped cream in her milkshake. She had the Oreo shake. She thought it was a mouthful of cookies and cream and swallowed it. It was the top of a whipped topping can. I visit the BK on HWY 53 in Fayetteville, NC regularly. But after this, I will not go there again. I don't understand how the person who made the shake didn't see the top fall into my daughter's shake. It could have been a lot worse and my daughter will most likely not want to order another shake. It traumatized her. I tried to call the BK to let them know, but no answer. I am disabled and it takes a lot out of me to run back and forth. I do feel something should be done about this.

Whopper Jr - I just went there today. I noticed that the meat was much thinner than it used to be... Instead of skipping on the meat, just raise the price.

The BK in Griffin, GA may be newly renovated and look nice, but do not expect fast and friendly service or even accurate orders. Normal wait time from order to pickup is 15-20 minutes. You'll never know what you are getting as there is no order display to review before getting to pickup window. The attitude of the staff at BK is one of guest being a bother and always wrong. If there is a problem, then do not come back. No one here cares. Do not bother complaining to corporate. All they will do is send you an email saying sorry for your experience and we will send a couple of coupons. They do not care. They just want to buy you off with free food that you have to wait forever for to get.

I tried ordering a Burger King gift card online, and my order ended up pending my calling in a number given and giving them the reference number that showed up on the screen. They then proceeded to treat me as a criminal/terrorist, asking me question after question to prove I am who I am. Information they got from DMV and post office records, some information that I couldn't even remember like old phone numbers, and I was told that I was not allowed to ask my husband for help. They kept drilling me with question after question. One was "where is Reading Avenue?" with four choices, (d) being none of the above. I never even heard of Reading Avenue or any of the towns in the choices. FOR REAL! ARE YOU KIDDING ME! FOR A STINKING $20.00 GIFT CARD! WHO THE HECK DO THESE PEOPLE THINK THEY ARE TREATING PEOPLE LIKE THIS!

I went to Burger King this morning for sausage and biscuits and they had only 4 biscuits. I had to settle for something else! And they say, "Have it your way." - Not! This is a big chain restaurant and they have no biscuits. Oh my bag. Well, if anyone comes in after me wanting sausage and biscuit, they're in for a rude awakening - there's none!! Unbelievable!!!!

I ordered two Whopper Jr. with cheese meals on 4/14/2013. I got the meals after waiting 10 minutes for someone to come to register. I got our food after 5 minutes or so and got to the table, opened up my sandwich to see the cheese is rock hard, so old and stale. I opened the next burger and the same thing. My friend took them to the register and asked them to replace the burgers with fresh ones and fresh cheese. The manager then came over and said, "The cheese looks fine to me. It's orange." My friend replies no, that cheese is hard like it's been sitting in the refrigerator for a month. The manager then snatched the sandwiches and threw them in the garbage. So we waited until 5:30 pm. and they still haven't made our sandwiches yet (almost 15 minutes from the complaint). It's insane how rude and disgusting this Burger King was. I'll make sure to travel an extra 5 minutes so I don't have to deal with this classless restaurant.

I recently visited one of your stores on 3-25-2013. I took my family out on a family night. We went through the drive-thru then ordered 2 big kid's meals and 2 value meals. Anyway, the kid's meals we wanted no pickles or onions on the sandwiches. On the whopper value meals with cheese, one sandwich was supposed to have no pickles and onions. The other was supposed to have extra pickles and extra onions. What did they not understand? The 2 kid's meals were totally messed up and the 2 value meals were messed up. One didn't get any pickles or onions and the other sandwich got pickles and onions. The fries were cold. I paid over $50.00 on these meals - all 4 meals for family night. I need you to handle this because I am really not satisfied with the business.

I walked into the store on 3-13-13 and saw 10 morbidly obese black customers nestled into 1 side of the room eating, 1 white guy at the far corner of the building eating, looking at me, as if to say, "Hey buddy, are you lost or just poor and hungry?" I brought my children to the restaurant mainly for the playground. "Sorry, it ain't open," replied the ghettotastic front counter girl as I interrupted her conversation with another special person leaning over the counter and ignoring me until I called them out by duty of job and respect by simply saying, "Excuse me, Ma'am. Look, the playground's broken," with no answer of when it may be repaired. The staff is the most piss poor, pathetic, ignorant excuse for human waste that I have witnessed in quite some time.

I walked into Burger King on 327 West 42nd Street New York, NY because I had to use the restroom. I asked her to buzz me in. The manager yelled at me and gave me an attitude saying, "If you wanna use the bathroom, you gotta buy something. It's for customers only." I told her, "Please let me in. It's an emergency, and I will buy something after I'm done." She refused and walked away and made sure that I bought something first. I thought she was very rude and lacked customer service skills. I'm a usual customer of Burger King but after this incident, I will never go again.

I went through the drive-thru, and they messed up a simple Caesar salad order and gave Apple Cranberry salad instead. When I asked for light ranch dressing, they said they didn't have it. So I opted for light Caesar instead. I come home to find out that not only did I didn't get the dressing I wanted (which ended up being balsamic), I got a completely different salad. To top it all off, I didn't receive a receipt when I asked for one.

I recently placed an order at Burger King in East Orange, NJ on 645 Central Avenue 07018. I ordered 2 Double Whoppers and a Fish Sandwich. I just worked 11 hours at the Hudson County Juvenile Detention Center in Secaucus, NJ. I got my order and traveled back to Newark, NJ. When I got home, I realized my order was totally wrong - Whopper and a Chicken Sandwich. I returned to the drive-thru and informed them that my order was wrong, I need for them to make it right, I needed all new fresh sandwiches, and hard as gas is to come by, I had to travel all the way back there. The manager, an ** woman, came to the window and yelled, "You're not gonna talk to my staff that way, and I'm gonna give you your money back!" I then said, "All I want is new food and for my order to be right." She then said, "I didn't have a hard time finding gas; just go right down the street!"

2 Burger King associates verbally assaulted 2 Rochester women: My daughter and I had gone to our Rochester, New Hampshire Burger King, store # 273. We were at the drive-thru because it was a little bit after 11 pm, and we weren't sure if the dining room was open. We ordered 2 crispy chicken wraps with honey mustard, 1 chicken parm sand, 1 lg. sprite, 1 md o-ring, and 2 mozz sticks. My daughter and I left the drive-thru, and went to the left of the bldg. and proceeded into the parking lot to park and eat. We had our mozz sticks, but didn't have any marinara sauce. I pulled out of my parking spot to go through the drive-thru again to get some.

I have only gone maybe five times in the last year and out of the five times, four of them have been so slow in line. I have only ordered drinks but waiting for someone to get your order is horrible! I don't know if they can handle more than one car at a time! This has happened even when there is only a few cars in line. Wendy's is so much better and has staff to handle the people! Why doesn't management from the top check these places out? Do they not care about customer service?

I went to Burger King today in Hammersmith's King Street branch at 12:15 with my son to be told there were no burgers, just chicken meals. When asking why there were no burgers, the reply was, "If you want a burger, go to McDonald's." I asked him to repeat what he just said and he just said, "I told you, all we have are chicken meals." I do not like McDonald's and suggest your staff are put on customer service training. I did find his comment very rude and embarrassing. I look forward to your reply.

I was in line at the counter at Burger King in Harrisburg. ** was the manager. The girl in the drive thru was busy with customers and there were people standing in line in front of me. The manager didn’t wait on them and they walked away. The manager yelled at the crew member for not getting to the customers. My question is why she didn’t wait on them. I heard her say didn’t you wait on them. How could the girl do that when she was the only one up front; the manager at the back didn’t have a headset on. The only one who did was the girl in the drive thru. I don’t think that was fair at all. I’ve heard other people say that the manager is unfair to certain members of the crew because of the color of their skin; there are only a few colored people that I’ve seen working there. I wasn’t happy with what I saw.

No handicapped bathroom - As I am driving on my way to Key West, I happened to stop at the Marathon Key Store and I am looking for the restroom which is located through a narrow hallway. When I got to the said restroom, I found a cramped space which I could not maneuver my wheelchair. According to ADA guidelines, you are supposed to have a handicapped facility - not what was there. As we checked out, I had a very hard time trying to get out of there and I needed help from someone who was in the facility. Please look into this as I am very mad to have gone through this ordeal. Contact me through my e-mail, thank you.

About two or three years ago, Burger King decided to sell nonfat milk instead of the 1% or 2% they used to sell for the last 25 or 30 years. Why?! Was it really to improve the health of their customers? No. Does anybody honestly believe that giving their children nonfat milk in the morning really improves their health? No. Then why did Burger King replace bare 1% or 2% milk with nonfat milk? I tried to get that question answered from Burger King Corporation. They told me the reason they switched to nonfat milk nationwide at all of their restaurant locations is because they did a survey and they found that the majority of the people agree that nonfat milk is healthier for you than 1% or 2% low-fat milk.

I bought my sausage and egg sandwich and a piece of plastic was I believe in the sausage. I was chewing my food and I felt something hard with my teeth, so I took the food out from my mouth and the gray plastic was there. This is something unacceptable for Burger King.

When I went in, I was greeted by a manager. I heard the cashier call her Rachel. She was real nasty. She said, “Yeah, what can I get you?” She sounded like she was dragging, like she didn’t care to be there. I placed my order and she was yelling at the kitchen people. She clearly said that it would be nice to have kitchen help speak actual English. I’m Latina and I take total offense at such remarks. It is clear this so called manager has prejudice issues. When she filled my order, she almost threw the food at me. She said “here,” and waked away. Is this good customer relations? This was July 30, between 2 and 4 pm, in the Centereach store. I have never been treated like that in any fast food place before, and for this, I will never come back to this Burger King. Thank you.

I rarely visit BK because quite frankly, I'm not a fan. My fiancé however loves BK and he asked me to go get him some food. At approximately 10:15am, I went in to the location closest to our home (SE corner of McClintock and Broadway in Tempe, AZ) and after ordering his items, I ordered myself the double crossianwich meal (#4). When the cashier asked me what I would like to drink, I requested an orange juice. She grabbed a fountain cup, looked around, looked at her screen and said "We don't carry that." I thought that was odd but told her I would just have a Dr. Pepper instead. After she handed me my drink, I glanced at the receipt and noticed that she had charged me for some Whopper Meal which was $2 more than the breakfast meal. I politely told her that she had entered my order wrong and she again looked around before saying, "I'll fix it in a minute." Fair enough.

I drove up to the Burger King's drive-thru window trying to order the Berry Salad, only to get yelled at and screamed at. I'm hard of hearing and not only didn't I understand what she was screaming, I think it's pretty bad customer relations for any worker to yell at any customer. Therefore, I yelled back at them yelling "Jesus Christ" and drove off and went to another location for lunch. I'll never ever be going back to Burger King again. They have no respect or consideration for any customer. You can be sure that my friends and family will be hearing about this. It's rude, inconsiderate behavior of Burger King's employee. I'm sure Dave Thomas, if still alive (God rest his soul), wouldn't have approved of this kind of behavior in his establishment. Send us your uneducated lowlife scum and we'll educate them for you. This is the new change of America! Yikes!

I walked into the dining area and there were 2 heavy Hispanic ladies speaking to each other in Spanish and neither greeted me or assisted me! They both looked at me numerous times and never said a word! I waited and waited and after more than 10 minutes, I left with nothing! They were the rudest people ever! I come to this location often and have never gotten horrible service like this! At this rate, I will never go back to this location! They could have at least greeted me and apologized for my wait, but no! There was someone at the back, but still no one came to assist me. I felt like crap! No one should be speaking in their native language when customers are in their presence!

On a recent visit to Florida and after a glowing recommendation about your salads with grilled chicken, we stopped at the nearest Burger King. On route, it was at the Aloma Bend Plaza, on Aloma Ave. We ordered, and paid, we waited at least 15 to 25 minutes to be served. At one point, a gentleman came to the window and explained that the chicken was being freshly made. After another 10 minutes it finally arrived. The cashier was very unpleasant, no apology and no people skills at all. There were more than 3 cars behind me waiting and am sure angry with dissatisfaction. You have lost me as a customer and I am sure the people behind me as well.

My wife has been working for Burger King for a couple of years and has been an outstanding employee with minimal write ups. She has been going through such a traumatic experience working for Burger King that she is questioning any future work and possible careers. She is working extreme hours along with mandatory meeting, constantly receiving harassing phone calls with verbal abuse while not at work and on her days off work and being threatened with write ups and being fired over job duties that do not pertain to her job.

Every time I've gone to this Burger King at Roebuck, SC, they'll leave off cheese or bacon (more profits that way!). They'll make you wait 15-20 minutes on an order and not give you your entire order (more profits!). The inside is nasty with flies and no AC in 90 degree weather (in the south!). Owner's name is Joe Nix. Company name is Xinnix. I am going to expose this guy for what he is. Go to SpartanburgCounty.org and click on register of deeds and see all the tax liens. I pay my taxes; why shouldn't this gorilla pay his? Family-run, almost all employees are family, so complaining will get you nowhere.

I got in the drive-thru line, as did the other cars! When I approached the speaker, I was told immediately to hold on. I waited and waited and waited, and the girl never came back to take my order or asked to hold on longer. By this time, 2 cars ahead of me had moved; so I drove up! Finally after getting to the window, I was completely ignored as if to spite me for pulling up after there wasn't anyone at the speaker!

Drive-thru customer service - I purchased one tropical mango smoothie, 5pcs chicken strip meal with a drink and an extra drink. I was told the smoothie was not available. When I asked for another flavor, I was told the machine was actually broken and it had been for weeks. When I arrived at the cashier, my bill still reflected a smoothie and the extra drink was not received. I had to pay extra to receive the extra drink even after they removed the smoothie from the order. BK # 4723 2343 Utica Ave. Brooklyn, NY. Customer service was unprofessional and crude.

Well, I had a terrible experience today at the Burger King branch in Heliopolis, Cairo, Egypt. They have a very bad welcome staff in addition to deceiving information received by the employees regarding the meals’ contents. There were no napkins, no mayonnaise, and no Visa payments! Please keep your service higher as we used to find it everywhere around the world.

We were served food that was highly offensive. The Whoppers had virtually no toppings, and the fries were old and cold. The only good thing about the meal is that the softdrink was good. I will never grace your doors again with my business. It was a huge waste of my money for me and my family. We used to love Burger King but the service and the food are disgusting.

We bought apple pie for our kids and our daughter thought it was blueberry pie. But when we looked closer, they were patches of mold. It was so gross and my kids almost ate it.

We race in Timmonsville, SC at the Florence Motor Speedway on Saturday nights. We live in McColl, SC and to come home, we can come through Darlington or through Florence down I-95. When we go 95, we do Wendy’s. When we go Darlington, we do Burger King. We chose Burger King that night, we pull a race car hauler and we got there at 11:15 pm. We got out, went to the door, it was locked. I looked at the sign and it said that dining room hours till 12pm. I knocked on the door. A black lady came to the door and I pointed out the hours. She said yes, but we had no business in 1 and a half hours so we closed the dining room early. And I pointed out we can’t get through a drive thru with a trailer.

2-3 times a week, I visit a Burger King store #6489 near my workplace in Newport, KY. For the last 2 weeks, the food and service have been offensive. I would have discontinued my loyalties some time back, but usually, I'm shopping for 2-4 co-workers as well. A week ago, the cashier ignored me with no other patrons for five minutes, so I left. Today was the last straw. Admittedly, they were busy, and when I stated that I had four separate orders, I was met with discontent. See, I was sent with not only money but separate coupons for the separated orders. I was told that I couldn't use coupons for separated orders by the cashier, who was I admit more friendly than the supposed manager, who was an **. This is how a business becomes #2.

On Saturday, March 24, 2012, I visited Burger King #17033, which is located at 1311 Dutch Fork Rd. Ballentine, SC. The drive-thru was very backed up and we had to wait awhile to place our order, but the cashier was very nice and apologetic. She pointed out that they were short-staffed, which was very obvious and I felt very bad for them. When we finally received our order, everything was intact and hot. I was eating my onion rings then after sharing them with my husband and sons, a disgusting spider crawled out of the bottom of my onion ring container. I was so disgusted that I almost gagged. I was so upset that we did not finish the remainder of our meals. I will never visit this Burger King or any other ones for that matter and I'm spreading the word to all of my friends and family as well.

I had ordered a Double Whopper and asked that it be made as it appears on the picture on the menu board. I noticed on my receipt that I was charged an "extra" charge for lettuce, onion & tomato of $.50. Shame on you. BK should be putting out the same product it pictures on the menu board for the posted cost representative and not be charging an additional fee. To me, this is clearly misrepresentation of what you claim your product is for the price you charge. My dissatisfaction threw out the past years of patronizing your business and has finally gotten to the point I write this email. I think that the combination of the hot box burger patties which are all but cold and the less than acceptable garnishments, I am just about to the point of not going back again. Too darn bad because you have the best burger available...you just forgot how to make it.

I took your survey to get my free whopper but when I get to the restaurant and ordered it with the meal, they still charged me $3.40 for my meal, when the meal is only $5.09, and the whopper is over $3 by itself. You can't take $3 away from $5.09 and still come up with $3.40. I don't care how you do the math. If you're going to offer a free whopper, I think you should honor your coupons for a free whopper if that is what you're offering and not cheat your customers by charging extra for the fries and drinks. I believe you are practicing false advertising by doing this, or at least advertise this practice you are doing so as to not be offering a free whopper, which you are not.

I walked inside to give my order for my husband and I. My order was taken quickly and satisfactorily. But the wait to get the order was simply outrageous. Customers were yelling at the drive up window about the long waits. They also beeped their horn over and over again. The manager told them they were doing the best they could. He only had two people on even though it was Friday night around 9PM. I guess that's not normal. It didn't get any better. Long, long, long wait. People backed up to the street and came inside yelling for their orders. This was at 701 West Riverside Dr Parker, AZ 85344 (928) 669-2512.

I was in Burger King on Federal highway and Sheridan with my wife and the manager ** was yelling at the employee. The employee was upset and I was upset over it .The employee tried to to take my order but the manager was still screaming at her. I asked the manager what was wrong and she did not answer. I went to the restroom and it was a mess. I will never return to that Burger King again.

I went to BK for lunch with my sister and 7 others, including a party of 7 with me. Our lunch was outrageously priced. I said I could go just down the street and get the McDonald’s full meal deal at 1/3 of the cost. Not only were prices far fetched, but service was terrible. The manager was right there and lines were backing up. It cost me over $40 for three Happy Meals and four other sandwiches and two onion rings (two of the sandwiches were meal deals, if you can believe that). Don't go to the BK next to Old Town in Kissimmee, Florida. I am also contacting the Better Business Bureau for prices not being posted on menu and that is a violation.

During the Mardi Gras festival in Metairie, Louisiana, my husband and I took our daughter and our six-year old godson to watch the Mardi Gras parades. When our godson needed to go to the bathroom, I opted to take him to the nearby Burger King but we were turned away upon entering after being told by an African American staff member that we had to make a purchase or give a donation in order before he would be allowed to use the bathroom. In my opinion, he displayed a very unprofessional and heartless level of customer courtesy. I was appalled by the fact that a six year old was refused bathroom access by Burger King.

**, who was the acting manager of Irving, TX store on Esters Rd tried 3 times to get the customer order correct. A number of other customers also witnessed this folly. I suggested the customer gets his money back since the manager was unable to get the order correctly, double meat with cheese. The manager refused to do so. I was disgusted by the treatment of this customer and decided not to eat at this establishment, so my friend and I left. I cannot speak for my friend, but I am not planning on coming back.

I went to the Burger King district #10785 on 4/06/2012 lunch time and there were 5 people behind the counter working, not counting the ones cooking and not many people in the dining area either. We waited in line forever, but there was only 3 people in front of us. The girl working the register was so rude, she did not even look at me but once and I had to ask her 3 times what she said and tell her 3 times what I wanted. When we finally did get our order, the other lady threw the tray across the counter and dumped all the onion rings out. She did not say a word and my french fries were cold and way overcooked.

Employee on Burger King Store number 5090 McDonough, GA: A female named ** waited on me on 04-09-12. This individual was extremely slow and obviously was having trouble taking orders and operating the register. This Burger King has gone downhill and it is a shame because I always enjoyed eating there in the past. I took note there apparently has been a management and personnel change since my last visit that does not appear to be good. There is a McDonald’s across the street and I will be going there from now on.

The Burger King in Jonesboro, LA has the worst service of any fast food chain restaurant. The restaurant is poorly managed and has earned a reputation around the parish for the terrible service, unprofessional and rude employees, and poor food quality. I have been to other Burger King restaurants and I enjoyed the food, but I refuse to go to the one near my home as well as others that I know. I think the company should closely evaluate this particular business and make changes since they are poorly representing the company.

It took a manager 5 times to make a whopper with cheese and no tomatoes. As I handed back the 4th burger to the associate, the manager was pouting to the associate about how she has wasted 4 burgers. I asked the associate if that was seriously a manager pouting that she can't follow directions nor read off a screen. She told me yes and the manager continued to pout after hearing me say I could hear her. Then, she had the nerve to tell the associate that if the burger wasn't to my liking, then she should give me my money back.

Old bacon breakfast wraps - Why would BK get rid of such a good meal? It possibly ruined my morning finding that out!

It was April 1, 2012, a Sunday, when I went to Burger King through drive-thru in the afternoon around 4:30 pm. As always, I ordered my food in Spanish. Anyway, I loved how the young lady took my order; she was very polite to me. I really love how she treated me in the window; she looked happy to get my order. I appreciated the customer service I had. I will go to BK again. By the way, the BK is on North Broadway.

This is the nearest BK in my area. Each and every time I have to visit this BK there is an issue. First of all, the drive thru is slow and so is the front counter. Too much playing and talking at the front counter as well as the back where food is prepared, that includes management. Every time I go there, one of the guys from the back, who should be making sandwiches, is too busy trying to get a number from customers.