Burger King Reviews

I was really appalled at the state and cleanliness of this Burger King. I came in for a quick bite to eat and it was so dirty! At first I didn't notice it when I first walked in. I ordered my food and when I got my tray I went to the soda fountain and there were fruit flies everywhere! Fruit flies come when the spouts of the soda machine have not been cleaned properly! Then I noticed under the one of the table there was a huge puddle of water just sitting there. The place wasn't busy and it was so quiet yet the store was disgusting and just for interest sake I went to the back to see if I could find a clean chair when I touched the table it was so sticky and gross I ended up throwing away everything I bought and driving home to wash my hand correctly - because the bathroom was even worse!

The first thing I did when I entered the restaurant AT 250 WEST ROLLINS ROAD, ROUND LAKE BEACH, IL, was go to wash my hands before eating. I applied soap to my hands and waved my hands under the automatic faucet. The water was scalding hot! It was all I could do to just get the soap off of me, and forget about washing my hands. Not only is this dangerous, it is unsanitary! I immediately told the cashier that I had burned my hands trying to get the soap off and all she did was laugh and say "really?" I was appalled! THIS NEEDS TO BE FIXED!!! The manager kept her back to me and refused to make eye contact!

Their folly in discontinuing the flame broiled burgers greatly deteriorated the flavor.

I understand it's their job to look out for what all employee do. So on 05/27/2015, I was working and my husband had came and order some food. I gave him a cup, he didn't pay for it but I was getting off - I only had 15 minutes left. So I decide to say I'll pay for it when I get off work, so the hiring manager called me to the back and fired me on the spot. I understand it's a job that they have to do but I could have at least got write up for it - he just fired me. This Burger King is all messed up. I'm mad as hell. 32nd and McDowell Burger King is mean as hell.

Location: 1800 Stirling Road Dania, FL 33004 #4511. I came in to place my very simple order and the cashier acted as if she were deaf which irritated me. I had to repeat myself several times with every simple request. As I waited for my smoothie, the flies began hitting my face repeatedly, further agitating me. When I finally got the smoothie, it wasn't thoroughly mixed and it had smoothie all on the side of the cup. Looking very unappetizing and unappealing. Furthermore, I ordered a medium, it looked small.

On various different occasions I've patronized this particular Burger King restaurant in my home town of Defiance, Ohio. Many of these occasions I've had them forget a sandwich out salad maybe an order of fries or a drink... These all are very annoying occurrences but we usually chalk it up to normal fast food inaccuracy.

I believe in Burger King's "we'LL do it your way" but when I go thru the drive thru there is this one girl who always gets my order wrong. I asked for someone else to take my order and the manager being the ** that he always is wanted to force me to park my car and come inside to resolve the problem. I stated all I want is my order correct and he would not prepare my order unless I came inside when I was in a hurry. I had 2 cars in front of me and one in back I was unable to get out of the drive thru so I will never eat there again since I ate there every day for the last 6 months. Never again.

Burger King-West Orange NJ - This is the second time I have been charged for something that I ordered but did not receive. Unfortunately I did not find out until I got home. I do not live in the same town and the gas alone is not worth going back so I get in contact with the owner and he refuses to refund my credit card. Why? I have my receipt, why is it ok to keep my money? Both times he has offered to make it up for me by offering a free meal which is nice but I hardly ever eat at Burger King - maybe 2-3 times a year because the food always bothers my stomach. I don't even know if it's legal to not return the money I was over-charged but it is definitely fishy that this has happened to me twice when I don't go there very often. I wonder if this is a reoccurring theme with them.

I never have stomach problems after eating Burger King, but since eating here recently at the Gilbert and southern location in Mesa AZ my stomach has experienced a passing of foul discomfort! I had a bad feeling about the situation, so after the first passing of a couple doubles I chose the redemption method. To my dismay and clear bowl’s disliking, the second passing couldn't happen soon enough. Now I'm shooting a triple double with the BK'S on my backside! No resolution needed because I'm heading back to Wendy.

Been to the Ross location now 2 times. Ordered 2 whoppers both times with no onions as I'm highly allergic to them but they don't seem to acknowledge my order. I'm glad I checked it before I took a bite and would have ended up in the ER or hospitalized.

**, the manager is very rude. A new store manager took over to help them get back on their feet, but he hasn't seemed to grow the balls to fire the real problem. I've complained numerous times about them messing up my order. ** has helped me about 90% of the time at the drive thru and EVERY TIME it's been wrong. He always has an excuse too, a bad one. One that better management would fix.

My husband and I decided to go to BK since we hadn't been in a while. We waited in line after ordering and getting our food behind another vehicle waiting on their food still. Mind you we were trapped between people waiting for food and people already served like us. Not only did the not have the new special we ordered (chicken teriyaki) and wouldn't have it till they were out of chicken fries??? Really but it was on the menu board! Overall it was terrible and I would not recommend anyone I know to eat there! I wasted $10.00 of my hard earned money! Bad all the way around experience!!

I took a visit to Burger King or Hungry Jack's as we call it here (I live in Australia). And I went to the one in Parramatta. When I went to go to the loo I saw how disgusting the toilets were and how dirty they were. My mum complained about the same thing in the other bathroom. Honestly all the other Burger Kings and their toilets were clean all the time but here it was just nasty and dirty. It doesn't even look like the staff even bother to clean them. I wanted to go the counter and make a complaint but my mum said I shouldn't. I'm guessing because we would have gotten kicked out. And to this day the image of the dirty smelly toilets haunts me. I think I'm ready to make a complaint to the health industry and tell them to close down the store. And I heard bad stories about Chuck E. Cheese's being dirty.

Okay so I currently work at Burger King and they don't have me out on schedule at all. I worked three days and they haven't put me on schedule since then. Not sure what steps I should take. I plan on going to corporate and if they don't do anything I will get a lawyer. Any suggestions?

Be careful when ordering a "meal" off the meal menu at Burger King as you may be an unsuspecting victim of the secret upsell. Twice, I have gone through the drive-thru in the last six months and order one of the meals off the menu. Both times, I was asked if I wanted "a medium or a large". Suspicious that I was not offered the "small" option, I asked what size would I get for the price posted on the sign. I was told that I would get a small.

Went to BK and spend over 16.00 and we went through drive window and sandwiches were grills and we got our food and came home - everything was wrong. Call down there and talk to manager and he was going to replace my order by putting my name on the list. Well I return back to BK to get the replacement and my name wasn't on the list, so the manager said he couldn't give me anything because my name wasn't on the list. So I order food anyway and spend another 16.00 and food still wasn't right and I think BK needs to refund my money because of the poor customer service you all give and the customer service number no one ever pick up to talk to you and I don't have any receipt. But hey you talk to the manager that was working on Saturday the 25th around 3:30 pm - your attention to the matter will be appreciated.

Bad quality tomatoes. Gross.

The manager at the Falmouth BK allows his employees to swear and yell at paying customers. God forbid you point out that you are overcharged for something. The young wanna be hoodlum at the window is praised by his meathead manager for being rude to the people that pay for you to be able to afford these wise ass little punks. I’m not sure why I torture myself by going to this place still. I've had food poison from their food 6 times in the last 8 years. Twice last month alone....

After 6 years of purposely avoiding any Burger King due to lack of quality product and inability to properly make menu items, I for some reason decided to give them another chance. NEVER AGAIN. As I approached the drive-thru menu board the first thing I noticed were the prices and all I can say is WOW, I have never seen such ridiculous prices for fast food. A Whopper value meal priced at $12 is no "value", this is absurd as well as all the prices for their so-called "value" meal deals. The lowest priced meal was still $2.50 more expensive than McDonalds most expensive value meal. Too many corporate fat cats wanting more and more money for themselves without any regard to the business or its employees.

Burger King Cortana Mall La - Dirty place!!! We waited 25 minutes to be serve!!! You couldn't find a Manager!! When she decided to appear she was also dirty!!! We will never step inside a Burger King again.

On a recent trip while waiting in the lobby I overheard the drive thru say to a customer, “No you ordered whoppers” and the customer stated, “No I asked for whopper jrs” and that's when the manager came from around the corner and stated, “No I heard you order whoppers. Are you going to pay for this order or WHAT?” Their response was, “No that isn't what I asked for.” The window was slammed shut and then heard them say, “It’s always those old white people” and the person making the food said “Yes it’s always them ** white people being white.”

I had a Caesar grilled chicken salad & the chicken was like eating cardboard. You use to have it in the bag and the customer put it on the salad the chicken was moist. There is no flavor in the chicken. The salad was so blaa. I wish I would have not eaten. Please get back the other version of the salad and chicken back in the bag. P.s. the drive up in Beresford SD sucks also. They are so slow!!

This Burger King, which was even more of a disaster than most of our local BKs, all of which seem to be plagued by problems - was recently remodeled. I was hoping that the management would finally take some action to clean up the place (figuratively and literally). The other day I went in and was accosted by a panhandler. He wasn't threatening by any means, but it's off-putting (as was the homeless guy's bike outside - a different homeless guy, btw). A little old lady was waiting to give her order (in the proper spot) and she was ignored because the counter girl wanted to wait on a later arrival, a buff dude who was NOT in the proper place (the little old lady spoke up for herself, so she was waited on first - but not without a bit of eye-rolling 'tude from the staff member).

I went to the BK on Manchester Rd in Ellisville, MO. The service was friendly but the food was terrible. Whatever the time limit is on their chicken fries needs to be about 4 hours less. The onion rings were also cold which of course, old and cold fast food is really bad. I might as well have been eating deep fried tire. We ordered no onions on the burger and the wrapper even said no onions but of course it had onions. I bet if these people's paychecks were incorrect, they would take issue. Nothing like wasting $20 on cold, nasty, incorrect fast food and then taking it home for your family to enjoy. I am real popular with my wife and kid right now. Thanks Burger King, and you wonder why that was the first time I had been back in several months and why your restaurant is always empty AND why people would rather have McDonald's screw their order up ever time.

I ordered a Whopper w/cheese, coke and fries! Upon consuming 75% of Whopper, I see a green beetle in the sandwich. I returned to BK in Succasunna NJ and cashier laughed at situation! Manager said to get me another Whopper where I declined and demanded a refund, but no apology was ever offered, just blank stares from employees.

I went to Burger King in Watauga Texas with my young children 3/27 at 2:00 PM. Upon entering the play area there were two managers reprimanding a young employee. Criticizing her and getting very hostile without any care my children were around.

Placed a order on 3-27-15. When I got home I didn't have the fries I ordered, so I called and told the girl whom said she was the manager and very rude, she said "come and get them." I sent my husband all the way back, he said the girl was real nasty and rude. If this was a manager, maybe they need a little lesson on politeness. Best advertisement is by mouth you know. Will never go to Burger King in Sandusky, Michigan again.

I normally go to Burger King for the milkshake. I really like Burger King's milkshakes because of the whip cream. Recently the whip cream topping has been changed to a new brand. The whipped cream was what set your milkshake apart from the competitors. I am very dissatisfied with the new brand. Hopefully my opinion matters.

Normally I never have any problems with Burger King, but this is the 2nd time with their sandwiches. It was just that the lettuce was really soggy and almost rubbery to me. Like it was reheated and it absolutely should not have been like that. My boyfriend also ordered his A1 Ultimate Bacon Cheeseburger and it was absolutely sloppy. I never have a problem with Burger King but this one in particular didn't really serve what I paid for.

On March 20th 2015 at approximately 5:15 pm during a snow storm, my daughter and I stopped in the Cherry Hill store (F6041) at 1445 Brace Road. We were the only customers in the store other than 3 young males who were leaving as we walked in. They were 3 people behind the counter. One was obviously the manager (dirty shirt and tie), the young counter girl and a scruffy, filthy looking male non-employee (no BK uniform). We stood at the counter for quite awhile without any one acknowledging us. The 2 "employees" seemed more worried about what Scruffy was buying than even looking in our direction, let alone saying anything to us. We had just finished a long day and were making our way home during rush hour in a large snow storm and just wanted something quick to take home.

The BK in winston-salem NC have the most unfair and racist district manager named **...He doesn't care about anyone just the money. Plus I called him about a complaint and he never called me back...I lost my wages, and it's slander of my name and it's racial profiling.

Went to burger king, ordered a double cheese burger, starting eating my sandwich and in between the two meats was a yellow tag from the morning tag for timing how long food stayed hot or something. It had 9am on it.

I went to Burger King located on 11th Ave and B street San Diego, California, Downtown around 3:30 PM. I requested a cup of water then I was questioned about if I have buy something. I told them no yet. Then they told me is gonna cost me dollar for the cup of water.

I'm w/ ** to Burger King, in south Elgin to purchase food for me and my family, and I placed my order to go, and when they called my order I went to get it, and it wasn't in bags. It was for me to dine in there, and I said to the lady I said to go, and she told me "no you didn't it was for here" with the baddest attitude ever and I said "why are you giving me an attitude just because I told you that I said to go?" And she said "excuse me, you know I can refuse your order right" and I said "you know what then refuse it" and she did. She gave me cash back, and I was already getting aggravated that I told my son to grab it while I was looking around for the corporate number.

I went to Burger King located at 3001 Montopolis Dr, Austin, TX 78741 to order some food. I pulled up to the drive thru menu to place my order for a number 8 with cheese. Yet this Burger King employee taking orders assumed (instead of listening attentively) that I requested an iced tea. Then instead of allowing me to explain what I actually requested this employee just told me, "Ok sir pull up to the second window" without trying to get my order correct. So I decided that I would go inside of the restaurant to place a complaint with the manager (**) because I did not have time to repeat my order over several times. Let me add that on a few sporadic occasions in the past I had this same issue with poor customer service at this particular Burger King. I also had to place a few complaints in that I assume ** was aware of.

Ordered online for delivery at 9. I call back at 9:45 wondering where my FD was. The manager says needs a confirmation #. I tell her ok so I hang up and call back with it. She then says, "Oh sorry. It's now 10. I can't deliver anymore." Top it off she charged me twice.

I went to Burger King about a week ago to get the two mix or match sandwich for $5.00 and when I tried to order at the drive through the lady said there was only one choice and it wasn't the burger I was wanting so I drove off, and two days ago I went back wanting two fish sandwich which was on special for $5.00 and I drove up at the drive through and ordered and the lady said, "Sorry we are out of fish" so I drove off again. "Dissatisfied Again" and will probably not ever go back!!

On Monday Feb 16 I visited the Burger King at 2222 South Semoran Blvd In Orlando Florida. I was there around 2pm and waited 15 minutes while being the only one on line. The asst Manager was doing all the work and when I told him that I thought the service was poor, he responded by saying "I don't care and if you have a complaint tell someone else, like the Manager". I was contacted a few days later after my complaint to their Corp office by a Manager from another store and told "Sorry let me make it to you by offering you a free meal." When I went back to get my free meal, I was mistreated by that very same Asst manager, insulted me again with my wife present and she noticed that a man with a criminal record working there. The owner never contacted me or cared. I think no one should ever go there. Their service is the worst I ever seen in 45 years.

The nuggets taste so terrible my grown daughters threw, there's in the trash. Burger King food is just plain nasty...straight up close all of them.

Went to drive up window ordered double whopper, she asked if I wanted cheese and bacon, I asked if it came with it since it's shown with it. She said yes price was 5.39 + tax shown, she tells me it will be 8.51 at the window. I am thinking she gave me a meal even though I asked for just the sandwich. When I go up to pay I ask about the price difference and was told the price goes up faster than they can change them, needless to say I won't be going back again. Go to Carl Jr and get a double western with bacon for 5.17 with tax and no surprise. They didn't give me a receipt so I can't put in that # there on 9000s and about 1700w Sandy UT 84070.

I refuse to come back to the Burger King on 53 & Biscayne. The person that was running drive thru, she was sweet but the manager it's very damn rude. My food was cold. I ask for it off the boiler & I notice it was put in the microwave. I had to go to the doctor. I don't want this to happen to anyone else. The manager was a guy & he’s rude. I want him to be gone.

Just ordered my food thru the drive thru, got it fast and fresh. Was wonderful. I don't usual leave feedback about places like this, but felt like I should.

In Wauchula Florida the workers at the windows are forced by their boss to walk outside to get customers' money and bring out their food to the drive thru line to "save time." I'm not sure about everyone else, but I'd rather wait an extra 5 minutes than see a person have to walk outside in the cold/rain (which on this day it was doing both.) I really don't like this rule. I don't think it's safe either, to be walking around moving vehicles just to save a couple minutes. PLEASE stand up for your workers!!

I've eaten at this spot (Dobson, NC) for years. They've recently been employing younger staff because the older staff were infinitely more polite, RESPECTFUL, and mature. If ever I had an issue, all I had to do was call or show up and they'd compensate me adequately to ensure my satisfaction. That being said...this staff is run by high school kids who apparently take the fact that you're unsatisfied personally. For instance, today I came in because my food was cold two days ago and their listed number is A FAX number. She told me she could only give me 50% off unless I called, in which case I would be comped. She gave me the wrong number for the store right there in my face so I GUESSED the number was one digit different from their fax number and was right. It is 336-386-4031. I walked outside, called, and she took my name down so I proceed through the drive-through for my two fresh combos.

On Thursday Feb 5th I went to your Burger King in Carlisle. When I got off work I pulled in through the Drive thru at 10:30 pm. I waited for a few minutes, noticed that no one was going to respond. Pulled up to the side window to where a young lady was away from the Window, telling me that they were closed. I thought the hours were from 6:00 am to 11:00 pm, was not happy at all. So while you were closed I guess Your People Want to give the business to McDonalds.This wasn't the first time. I guess you have lost my business as well as others. Thanks.

Page Burger King was so filthy! There was some sort of yellow liquid in the lobby, bathrooms smelled like sewer, tables had food caked on them, the drink dispenser had dirty napkins shoved in the grates, and very old soda syrup all over it. The employee handling our meal was not dressed to impress and was touching everything with filthy grease covered gloves. Counters were dirty. Couldn't finish my food at the establishment.

I am so fed up with Burger Kings in the Milwaukee WI area closing before the hour they suppose to close. If Burger King hour are 8 pm closing why are they closing the dining room at 7 pm and locking the doors from paying customers?

Burger King in miami fl on biscayne and 54th st was a nightmare. I discovered roaches in my coffee and pulled a panel back to discover a major roach infestation.. Don't eat at Burger King. Consumer health alert.

I've worked at Burger King for a short while. And recently I went to call off because I have legal matters to deal with in the morning, and I couldn't stay until midnight to close and then wake up at 5 in the morning. I'm just not forcing myself to do it. I offered to bring in my paper showing that I HAD to be there in the morning and my manager told me I was not only NOT ALLOWED to call off, but I also had to call someone to cover my shift since I wanted to not write it down. I didn't even know we had something to write down that I needed a day off? No one ever told me.

I have been a huge Burger King fan for over 8 years now but after yesterday, I doubt I would ever go back into Burger King, ever. I walked into Burger King right next to Plaza Castilla Street, Bravo Murillo 337 for a burger shot (cheap fast small one). I didn't have time since my next class was in 15 mins. "1 Euro burger please," I asked. (His name was **), Dominican from his accent. He asked, “You having it here or to go?'' I said I was having it here. He takes my money to talk to another client... 2 mins later, "Sorry, is it to go or are you having it here?" I said again, "I'm having it here..."

One day I went to Burger King and as I got my cup from the cashier I served myself some Dr Pepper. And as I took a drink a roach went into my mouth and I spit it out and told the cashier. I will never eat at Burger King again in my life.

I ordered a large onion ring that had 10 rings and the rest of the container was filled with French fries. Also I ordered 2 pieces of bacon on my burger and only got 1/4 of a piece of bacon. When I tried to call the store they took the phone off the hook without even saying "hello" and left me there listening to them laugh and joke with each other for 10 minutes until I hung up. I contacted customer services after speaking with the management of the Burger King in Salem, Oregon (store #8658) on December 26th 2014. Customer service told me the owner would contact me within three days. 10 days later I called customer service back again to let them know I had not heard from anyone. They apologize and said someone would contact me within three days. Today is January 16th 2015, I still have not heard from anyone.

On 01/14/2015 between 2:45pm and 3:15 pm at 128 Tremont Street Boston, Ma 02108 My brother who is handicap born with Cerebral Palsy disorder, went to order a special deal buy one whopper and get one free. After he finished his meal he went to use the restroom, it was locked. He found a manager or supervisor by the name **, who he said asked if he can use the restroom. She asked him "did you eat here?" He told her yes. She wanted to see the receipt. My brother who walks with a cane, has a dropped foot, who has some speech impaired told ** that he didn't have it. She told him she need the receipt, because she didn't believe he ate there.

Jan. 14, 2015, went to BK on 128 Tremont Street, Boston MA 02108. Ordered food around 3:00 pm, order the special buy one whopper and get 1 free. After finishing my food I walked over the restroom it was locked, found the manager **. Asked ** if I can use the bathroom, she ask if I ate there. Told her, "Yes." ** asked for the receipt. Didn't have it. Had to go back in the trash to get it, found it, look for ** to show her and she still refused me of using the restroom, said I had found the receipt on the table. .

The girl took my order on Sunday the 4th 2015 at 8:30 pm. When we went to pay she told to wait the trees. Then the 3 girls laughing and making gestures to make the line again. My husband got upset told them to take the order to us. He got upset we left. Last time I go to burger king again juncos Puerto Rico. The worst service I seen. They wait near the trees.

I took my young children to Brunswick GA Burger King on Golden Isle parkway and the clerk was missing teeth and had scabs on her arms with dried blood surrounding them. She touched our cups and food packages. We then have to touch the same buttons on the new soda dispenser as everyone else then eat our fries with NO opportunity to use hand sanitizer. The fries were old, the food poor, and staff was loitering in the restaurant area visiting and eating. I'll never go back! Gross! I hope she didn't give us a disease!

Burger King fries taste like **. End of story.

I hurt myself on a bag of trash in Burger King lot on 12-14-2014 and no help at all from burger King. They keep tell me they investigate it but I don't know what take two week. I don't have insurance to go to any doctor, and my ankle hurt, and now my back hurt. I don't know what to do.

How can people work there at Burger King and has the flu and making the food. I would be afraid to eat there because of the germs to me. I think they need to tell them they can't work and have to shut down to spray for the germs. Hell, look at the school shutting down because of it. I'm not going back to there, the one on friendship rd. in Buford Georgia.

Around 10 or 10:30 am, date 11/19/14, I had the worst experience I ever had from a fast food Burger King restaurant. My husband bought me a ham, egg & cheese croissandwich. He and I were really looking forward to a quick good meal which we had eaten from Burger King before from East Orange, NJ. My husband finished his Croissandwich and I had almost finished mine. Lo & Behold I bit something hard! I quickly spit it out. (Writing about it even now makes me feel like vomiting.) It was a human tooth. It was so disgusting, my husband had to calm & settle me down. I had a fit! All kinds of thoughts went through my head. I just didn't know what kind of diseases I could have gotten. My husband returned to Burger King and took the evidence with him. The Mgr. was very unprofessional. She refused to give her full name. She said her name was Mary. She didn't believe it came from her store. She thought he wanted another sandwich for free. She didn't ask for his name. She was discourteous. My husband and I may pursue taking this to a lab & Lawyer. I also will definitely not recommend BK to any of my friends. I just pray I don't get sicker. I have all my evidence which will be available @ Burger King's request.

Jessica has a very very bad attitude. She talks about what goes on in her household in front of customers. Like we want to hear it. Her man can come in and throw keys in front of customers. They almost fought in there.. She scratches and dig in her cat and go fix customer's food... Billy walks around funky and rolling eyes and talk to the employee about the customer talking bad to them... Jessica steals money and Billy too. I know two people caught him stealing money and they didn't say nothing about it cause they was scared to lose their job.... Those need to lose their job.

I up at the drive in at 7:23pm to order a meal, and a guy on the intercom ask me "MEDIUM OR A LARGE?" I ask if those are my only options. The young man repeats "MEDIUM OR LARGE?" I may have been buffaloed into this, but I said medium. The price on the order board suddenly changes! I would have been satisfied with a small. He then says "with cheese and bacon?" I reply "Just cheese." He replies "and bacon? " I reply "just cheese." IT WAS REALLY THE UP SELL! He ask about my drink. I reply a tea, half sweet, half unsweet. He seemed petered at this.

Burger King #5334 3201 Peach Orchard RD Augusta, GA. I walked into this Burger King after reading the sign for the 2 for five sandwiches. When I walked in I was the ONLY one in line so a short light-skinned girl who was wearing those large eyeglasses that kids wear today walked up to me and looked at me... No greeting at all... So I asked HER was SHE ready, she mumbled something. I let that slide instead of leaving right then. I asked her to tell me about the 2 for 5 sandwich deal just to see if I was missing something because I have a tendency to overlook or not read everything. She pointed to the window and said "It's right there", the sign was facing the outside when I walked in which means I'd have to walk back out to reread it. I let that slide.

I have sent in pictures and a letter of complaint. The place was dirty, rubbish everywhere, food all over the floor, tables full of rubbish, food cold. Had to wait twenty minutes to get served. Food cold. I have sent my receipt with letter of complaint.

I am a regular Burger King customer (1 -2 times a week) and usually do not have issues. Maybe I'm just lucky to be near an exemplary facility. I was returning from a meeting and not on my usual route. I tried another store since it was on my way. I thought that all stores adhered to a standard of excellence. Big mistake - never assume. Used the drive through - busy, so a few minutes wait. Order taker very pleasant but she had to depend on the support staff which obviously did not exert themselves. Since I didn't receive receipt with change, no store # to report directly. I received 2 orders of fries instead of 1 fry & 1 onion rings. No sauce for nuggets. Ordered large milkshake - received something that was 1/2 the size of the medium soda. The outside of the cup was sticky and left a mess in my car. Spent over $14 for dinner for 2. Never going here again. I will only go to my usual stop in the future even if not convenient.

Drive thru girl couldn't hear me order. She kept hollering to talk louder which I can't. We went thru back and forth at least 3 min. When I finally pulled to window it took her 2 more minutes to take my order. She stated, "because you so laid back in your seat that's why you couldn't talk up!" I felt disrespected.

I live a few blocks away from Burger King and have been an everyday customer for the past 6 years. Being disabled from a back injury, I go through the drive up window to place my order every morning for breakfast. The employees are very courteous as are the store managers. This is not to include the District manager of this Central Florida Rt.A1A, Indian Harbour Beach Burger King.

I have not been to a Burger King in a few years. I had a friend say he went recently and liked the Rodeo burger so I thought I'd go and try it out. I saw something else on the menu that looked good too so I decided to try that as well. First thing I pull up to my local Burger King at 9PM or so. At this point I am the only person in the drive thru. They greet me and ask me to wait just a moment to take my order. I'm usually pretty patient and didn't find this unusual. Six minutes later and a different person comes and takes my order. I found this to be ridiculous already. I was the only car there and there was no reason to wait that long just to put my order in. 3 other cars had lined up behind me in the six minutes I waited without a single word just to place my order.

9/02/14, 9:15 a.m., my sister and I were dining in Burger King in Greenbelt, MD when a female employee began to sweep the floor, raising dust. We courteously asked her to please not sweep so hard because dust was getting into our food. Instead, she began to swing the broom more vigorously while gloating at us with a slight smirk. She knew exactly what she was doing! Totally mean & rude. She might claim that she can't speak English. Well, she was pretty good at conveying her message to us! We repeatedly tried to file a complaint to BK both online & by phone, but the website wouldn't allow it to go through!

Today I passed by the Burger King drive-thru (#9752) and requested, as usual, 3 double cheese burgers PLAIN for 3 of my kids, one for each. So I got them, but my 5 yr old boy who started eating it as soon as I passed him the bag told me that his hands got all messy of ketchup??? It is a fact that he or any of my kids do not eat any dressings or toppings, just the plain cheese burger. Well when I look at it, the wrapping paper was all full of ketchup!!! So I checked the burger and also the other burgers and all were plain, so they just wrapped the cheese burger with a DIRTY WRAPPING PAPER!!! So I come back to the store to let them know what happened and to request a clean wrapping at least and some napkins since they didn't toss even one into the bag. When the manager called "Dan" is told about the situation, his reaction was: "And what do you want?" Not a sorry or anything.

I was driving from Buffalo to NYC last night (8/18/2014) around and I stopped at the Burger King at 17th Main Street, Gouldsboro, PA 18424. There were around 3 employees in the restaurant and none of them were at the counter. I walked in looking to get some coffee to help in the drive back to NYC. I saw an employee mopping the floor. His name is "**" according to the Manager. I wasn't sure the restaurant was open so just asked him "Are you open?" I was shocked by the response I got from him. He was standing a few feet away and started yelling at me for absolutely no reason saying "YOU WILL HAVE TO WAIT. WE ARE JUST THREE WORKING HERE AND CAN'T LEAVE EVERYTHING FOR YOU, SO JUST WAIT THERE. CAN'T YOU SEE WE ARE BUSY HERE?" I couldn't believe what I heard and responded with, "I was just asking if you are open." Again to this he responded by yelling "YOU WILL NEED TO WAIT".

I purchased 2 whoppers from Burger King on July 18 for my husband and myself. Took them home and we were eating them when my husband jumped up from his chair in pain. When I asked him what was wrong, he showed me a penny that was inside of the beef patty. Needless to say, he was in pain for a while. This happened on a Friday and by Monday he had to go to the dentist on an emergency basis because his partial had fallen out and it was due to that penny he had bitten down on. He was told at that time, he needed a new bridge. I contacted Burger King and the district manager called me, apologizing for what had happened and that he would start a claim on this and he would send out complimentary cards to us.

I had previously to this visited this cowboy outfit 5 times of which 2 times had some kind of trouble associated with it. Once the cola was too sweet, the other there was a small piece of bone in the meat which made me leave my food and go to a rival... saying a rival actually makes Burger King look good here, makes them look as if they are in with a chance of winning McDonald's in the race. Anyhow my last or 6th visit to this joint was on July 9th, 2014 at their Turkish branch inside Ataturk international airport where the only burger joint I saw as familiar was them. It was very busy. I stood in line, waited for my turn, asked if they take Visa? The girl replied back in another language, and I took as a Yes from her expression on her face.

The food I ordered was so cold that I couldn't finish it.

Just read in paper and news that BugerKing buy their meat from China. Yes China, the place where they put arsenic in baby food and rat poison in dog food and poisonous contaminates in medication and vitamins. Now we are eating meat that is past date of usefulness, mixed in fresh meat to save a buck gaining you a chance that next Whopper will give a whopper of dysentery. What is wrong with meat made in the USA checked buy US labs to make certain it's good. Mc Donalds is doing the same. Let's say enough is enough. Don't eat at places that serve foreign meat. Your safety and your family deserves better.

I ordered Burger King online and they almost took 2 hours to bring my order and I ordered it in the 72 and I live in the 79 - that long. Omg I'm so mad.

I walked into the Burger King located at 3900 E Colonial Drive, Orlando, Florida today June 27th 2014 at approximately 9:55 am. There was one customer in the line and I stood behind him. The cashier completed his order and walked away from the register. There was another female staff member facing the tray where the prepared orders would go in. During this time I saw the lady who was originally at the cash register walk by around the corner several times. At one point she looked directly into my eyes and hurriedly went on her way around the corner again. After nine minutes she still had not returned and the lady by the food tray area was still standing with her back to me - no other customers in the store at this point. I sought some kind of attention by saying 'hello'. No one responded. I said 'hello, hello' still no response. I knocked on the counter, no response. The lady with her back to me remained still in the same position, completely ignoring me.

Today, my mother and I went to get food from Burger King at the drive-thru because we were looking for something quick and easy to pick up that wasn't terrible. We first drove up to the drive-thru window and we had to wait for 2 or 3 minutes to order even when no cars were ahead of us. We were upset by the fact that the person taking our orders repeated questions multiple times and stuttered so badly we could hardly understand her. Then, we got to the window where the clerk asked if we wanted ice in our drinks and gave us dirty looks when we said yes. We finally received our food and left in a rush to get home and eat. When we got home we were disappointed to see that our orders had been ruined. My order, a double barbecue bacon whopper, was not double. My mother's whopper had lettuce even though she clearly asked for no lettuce or tomato.

Cashier at drive-thru would only take 1 order per car with coupons. Asked me to get down and order at counter. Asked for mgr, but same answer. Asked for his name and just got "Angel". Asked for his last name and said that's all I needed to know??

The Burger King in DeQueen, AR has been slow ever since I started going there when I moved to the area about 4 years ago. Even when there is barely anyone in there, the food is slow. A few times when we were asked to 'pull up' from the drive through and they brought the food out to us. It was wrong (once it took THREE tries to get right). When I go in to eat, the 'rating' sign I see has never been above a C, usually it's a D or an F. Once I had a coupon from some food promotion there where I could get a free fruit smoothie (I think it was?) and it took TWO tries for the person making it to give me the right one.

My daughter is working for a Burger King in Tulsa, Oklahoma on 21st and Garnett. This is her first job, she likes the job but has told me that a Manager at this Burger King is going to take money from her and another employee because he said their cash draw came up 30.00 short. My daughter is still in training. My question is how can this be done. Please fell free to contact me. Thank you. Mr. B **.

The Ashland, KY Winchester Ave. store have employees that does not need to be waiting on the people that pay their pay day. They seem to forget without customers they have no pay day. There was a Mexican girl that waited on me on April 5, 2014 at 10pm. First I had to ask to be waited on. One car at the window in front of me. She had the attitude as, what do you want. I have been a food service manager, motel manager and Apartment manager. There is no room for this kind of attitude. If you hate waiting on people, go home, get out of the public. This is the US and everyone working should count their blessing, not be rude and always expect something for nothing. Bad attitudes will get doors closed. Fix the bad attitudes people or stop working. They don't mix. BK wake up.

The place was not clean. Clean equipment laying out where children could get to it. Service was very poor. Uniforms were dirty. I guess a tattoo or piercing is a requirement to work there. Now the food hamburger, French fries were cold, no sweet tea, AND CLERK SORT OF APOLOGIZED. THIS PLACE NEEDS TO BE CLEAN UP OR SHUT DOWN.

I order a Whopper, some fries ask for a cup for some tap water because I don't drink sodas. I do this at every fast food place even this one in the past. The manager told me I had to pay for the water because her food budget was getting too high or something like that. I've never been so dishearten in my life. They are located at 11170 Tara Boulevard, Hampton, GA 30228 and the store number is 10337. This is unheard of and they should be ashamed of themselves.

On 12/06/13, coming home from my foot doctor's office appointment on Washington Ave in Dumont, I promised my wife a Burger King lunch combo, which is in the same street, going home. I am seventy four years old and have difficulty walking, so using their drive thru lane/window was perfect for my acquiring lunch with no difficulty. The line was into the street, but it moved quite efficiently. I ordered two Whopper combo meals, $16.56 and left @ approx 1 p.m. I arrive at home @ 1:30 p.m.only to find I was given TWO cheeseburgers in place of the Whoppers.& no catsup, salt and pepper. I was furious and my wife disappointed, anticipating lunch.

I go to the local Menominee, MI Burger King. We often have to wait for our orders and when we do get them, they are usually barely lukewarm. Last week, we went through the drive thru and almost everything we got was cold, including their crappy fries. I called to complain and I had to fight just to speak with the shift manager and when I did finally talk to her, she told me they'd refund the fries if we came back the same day. How about refunding us gas money too you cheapskates? If food is served cold or under a certain temperature, it can cause bacteria to spread, making people sick. Stop trying to poison your customers!

BK on the corner of CurryFord and Goldenroad RD seems hopeless. Is there even a job interview for this store? The customer service is horrible from making your order to receiving it!! Does this store EVER get anyone's order right????? I lived in this area for ten years. Let me say this store has not once got my order right. What's going on with this store?? I have seen so many people not ever want to go back there and I hear the complaints by many. Today open my eyes that this store will never change and I will never go back to any BK again. The lady was rude, rushing me when it is SLOW!! Not the rushing like I don't know what I want to order, for I did.

I went to the Buger King on Bragg Blvd in Fayetteville, NC last night 12-4 about 9:45pm. There was plenty of workers inside but they had already locked up the dining room. I knocked on the door and girl said they were closed. I told it wasn't their closing time yet she said well they had closed inside and to use drive thru. I told her I was on foot. She said she didn't care and just walk thru drive thru. I tried to call the BK complaint/comment phone # listed on their door (863-394-2493) - it was disconnected. Just want people to know that this is a horrible BK with rude workers.

Drive-thru at Clarke Rd. and Silver Star Rd. in Ocoee, FL, 34761. Racist and bigoted service if you are not of African American descent. If you complain, the MANAGER will state that SHE is not a MANAGER. Then, she will state that she is a MANAGER! If the MANAGEMENT at this FRANCHISE continues to hire the bigoted and racist personnel that are currently employed at this location, I will have no choice but to inform the Health Department and the City Of Ocoee to the deplorable conditions of this establishment! I am DEFINITELY looking forward to a reply email!

I was passing by Douglaston Burger King and saw sign that said Whopper Jr., $1.29. Purchased 3 burgers, paid more than what the sign said. Guy at cash register said it's not $1.29. I told him it was false advertisement. He told the manager and she said, "Just give her $0.20 back". How RUDE!!!!!! That's all they can say??? How about "Sorry, sign is old" or some kind of an apology. Feel so disrespectful and I'm never going back to Burger King that doesn't train employees with manners!

On the last two months, from Feb. 4th, 2013 to July 7th, 2013 this place has been going down with their services. Everything in this Burger King is broken and it's not working at all. Here's a list of what is broken at this Burger King # 2971: ice machine, soda machine, front door and A/C. The ice cream machine is not working. The floor is not swept or cleaned and the bathrooms, too. Service is so bad there they don't care anymore. The owner is Laurie; she owns two and both are not working at all and the owner doesn't care at all. The manager yells at their workers in front of all the customers. This Burger King # 2971 needs to be fixed and it is too hot because of the A/C and the service is bad. I left and went to McDonald's to eat - great service and the A/C works.

I just had to Heimlich maneuver my daughter after she began choking on a topper to a whipped cream in her milkshake. She had the Oreo shake. She thought it was a mouthful of cookies and cream and swallowed it. It was the top of a whipped topping can. I visit the BK on HWY 53 in Fayetteville, NC regularly. But after this, I will not go there again. I don't understand how the person who made the shake didn't see the top fall into my daughter's shake. It could have been a lot worse and my daughter will most likely not want to order another shake. It traumatized her. I tried to call the BK to let them know, but no answer. I am disabled and it takes a lot out of me to run back and forth. I do feel something should be done about this.

Whopper Jr - I just went there today. I noticed that the meat was much thinner than it used to be... Instead of skipping on the meat, just raise the price.

The BK in Griffin, GA may be newly renovated and look nice, but do not expect fast and friendly service or even accurate orders. Normal wait time from order to pickup is 15-20 minutes. You'll never know what you are getting as there is no order display to review before getting to pickup window. The attitude of the staff at BK is one of guest being a bother and always wrong. If there is a problem, then do not come back. No one here cares. Do not bother complaining to corporate. All they will do is send you an email saying sorry for your experience and we will send a couple of coupons. They do not care. They just want to buy you off with free food that you have to wait forever for to get.

I tried ordering a Burger King gift card online, and my order ended up pending my calling in a number given and giving them the reference number that showed up on the screen. They then proceeded to treat me as a criminal/terrorist, asking me question after question to prove I am who I am. Information they got from DMV and post office records, some information that I couldn't even remember like old phone numbers, and I was told that I was not allowed to ask my husband for help. They kept drilling me with question after question. One was "where is Reading Avenue?" with four choices, (d) being none of the above. I never even heard of Reading Avenue or any of the towns in the choices. FOR REAL! ARE YOU KIDDING ME! FOR A STINKING $20.00 GIFT CARD! WHO THE HECK DO THESE PEOPLE THINK THEY ARE TREATING PEOPLE LIKE THIS!

I went to Burger King this morning for sausage and biscuits and they had only 4 biscuits. I had to settle for something else! And they say, "Have it your way." - Not! This is a big chain restaurant and they have no biscuits. Oh my bag. Well, if anyone comes in after me wanting sausage and biscuit, they're in for a rude awakening - there's none!! Unbelievable!!!!

I ordered two Whopper Jr. with cheese meals on 4/14/2013. I got the meals after waiting 10 minutes for someone to come to register. I got our food after 5 minutes or so and got to the table, opened up my sandwich to see the cheese is rock hard, so old and stale. I opened the next burger and the same thing. My friend took them to the register and asked them to replace the burgers with fresh ones and fresh cheese. The manager then came over and said, "The cheese looks fine to me. It's orange." My friend replies no, that cheese is hard like it's been sitting in the refrigerator for a month. The manager then snatched the sandwiches and threw them in the garbage. So we waited until 5:30 pm. and they still haven't made our sandwiches yet (almost 15 minutes from the complaint). It's insane how rude and disgusting this Burger King was. I'll make sure to travel an extra 5 minutes so I don't have to deal with this classless restaurant.

I recently visited one of your stores on 3-25-2013. I took my family out on a family night. We went through the drive-thru then ordered 2 big kid's meals and 2 value meals. Anyway, the kid's meals we wanted no pickles or onions on the sandwiches. On the whopper value meals with cheese, one sandwich was supposed to have no pickles and onions. The other was supposed to have extra pickles and extra onions. What did they not understand? The 2 kid's meals were totally messed up and the 2 value meals were messed up. One didn't get any pickles or onions and the other sandwich got pickles and onions. The fries were cold. I paid over $50.00 on these meals - all 4 meals for family night. I need you to handle this because I am really not satisfied with the business.

I walked into the store on 3-13-13 and saw 10 morbidly obese black customers nestled into 1 side of the room eating, 1 white guy at the far corner of the building eating, looking at me, as if to say, "Hey buddy, are you lost or just poor and hungry?" I brought my children to the restaurant mainly for the playground. "Sorry, it ain't open," replied the ghettotastic front counter girl as I interrupted her conversation with another special person leaning over the counter and ignoring me until I called them out by duty of job and respect by simply saying, "Excuse me, Ma'am. Look, the playground's broken," with no answer of when it may be repaired. The staff is the most piss poor, pathetic, ignorant excuse for human waste that I have witnessed in quite some time.

I walked into Burger King on 327 West 42nd Street New York, NY because I had to use the restroom. I asked her to buzz me in. The manager yelled at me and gave me an attitude saying, "If you wanna use the bathroom, you gotta buy something. It's for customers only." I told her, "Please let me in. It's an emergency, and I will buy something after I'm done." She refused and walked away and made sure that I bought something first. I thought she was very rude and lacked customer service skills. I'm a usual customer of Burger King but after this incident, I will never go again.

I went through the drive-thru, and they messed up a simple Caesar salad order and gave Apple Cranberry salad instead. When I asked for light ranch dressing, they said they didn't have it. So I opted for light Caesar instead. I come home to find out that not only did I didn't get the dressing I wanted (which ended up being balsamic), I got a completely different salad. To top it all off, I didn't receive a receipt when I asked for one.

I recently placed an order at Burger King in East Orange, NJ on 645 Central Avenue 07018. I ordered 2 Double Whoppers and a Fish Sandwich. I just worked 11 hours at the Hudson County Juvenile Detention Center in Secaucus, NJ. I got my order and traveled back to Newark, NJ. When I got home, I realized my order was totally wrong - Whopper and a Chicken Sandwich. I returned to the drive-thru and informed them that my order was wrong, I need for them to make it right, I needed all new fresh sandwiches, and hard as gas is to come by, I had to travel all the way back there. The manager, an ** woman, came to the window and yelled, "You're not gonna talk to my staff that way, and I'm gonna give you your money back!" I then said, "All I want is new food and for my order to be right." She then said, "I didn't have a hard time finding gas; just go right down the street!"

2 Burger King associates verbally assaulted 2 Rochester women: My daughter and I had gone to our Rochester, New Hampshire Burger King, store # 273. We were at the drive-thru because it was a little bit after 11 pm, and we weren't sure if the dining room was open. We ordered 2 crispy chicken wraps with honey mustard, 1 chicken parm sand, 1 lg. sprite, 1 md o-ring, and 2 mozz sticks. My daughter and I left the drive-thru, and went to the left of the bldg. and proceeded into the parking lot to park and eat. We had our mozz sticks, but didn't have any marinara sauce. I pulled out of my parking spot to go through the drive-thru again to get some.

I have only gone maybe five times in the last year and out of the five times, four of them have been so slow in line. I have only ordered drinks but waiting for someone to get your order is horrible! I don't know if they can handle more than one car at a time! This has happened even when there is only a few cars in line. Wendy's is so much better and has staff to handle the people! Why doesn't management from the top check these places out? Do they not care about customer service?

I went to Burger King today in Hammersmith's King Street branch at 12:15 with my son to be told there were no burgers, just chicken meals. When asking why there were no burgers, the reply was, "If you want a burger, go to McDonald's." I asked him to repeat what he just said and he just said, "I told you, all we have are chicken meals." I do not like McDonald's and suggest your staff are put on customer service training. I did find his comment very rude and embarrassing. I look forward to your reply.

I was in line at the counter at Burger King in Harrisburg. ** was the manager. The girl in the drive thru was busy with customers and there were people standing in line in front of me. The manager didn’t wait on them and they walked away. The manager yelled at the crew member for not getting to the customers. My question is why she didn’t wait on them. I heard her say didn’t you wait on them. How could the girl do that when she was the only one up front; the manager at the back didn’t have a headset on. The only one who did was the girl in the drive thru. I don’t think that was fair at all. I’ve heard other people say that the manager is unfair to certain members of the crew because of the color of their skin; there are only a few colored people that I’ve seen working there. I wasn’t happy with what I saw.

No handicapped bathroom - As I am driving on my way to Key West, I happened to stop at the Marathon Key Store and I am looking for the restroom which is located through a narrow hallway. When I got to the said restroom, I found a cramped space which I could not maneuver my wheelchair. According to ADA guidelines, you are supposed to have a handicapped facility - not what was there. As we checked out, I had a very hard time trying to get out of there and I needed help from someone who was in the facility. Please look into this as I am very mad to have gone through this ordeal. Contact me through my e-mail, thank you.

About two or three years ago, Burger King decided to sell nonfat milk instead of the 1% or 2% they used to sell for the last 25 or 30 years. Why?! Was it really to improve the health of their customers? No. Does anybody honestly believe that giving their children nonfat milk in the morning really improves their health? No. Then why did Burger King replace bare 1% or 2% milk with nonfat milk? I tried to get that question answered from Burger King Corporation. They told me the reason they switched to nonfat milk nationwide at all of their restaurant locations is because they did a survey and they found that the majority of the people agree that nonfat milk is healthier for you than 1% or 2% low-fat milk.

I bought my sausage and egg sandwich and a piece of plastic was I believe in the sausage. I was chewing my food and I felt something hard with my teeth, so I took the food out from my mouth and the gray plastic was there. This is something unacceptable for Burger King.

When I went in, I was greeted by a manager. I heard the cashier call her Rachel. She was real nasty. She said, “Yeah, what can I get you?” She sounded like she was dragging, like she didn’t care to be there. I placed my order and she was yelling at the kitchen people. She clearly said that it would be nice to have kitchen help speak actual English. I’m Latina and I take total offense at such remarks. It is clear this so called manager has prejudice issues. When she filled my order, she almost threw the food at me. She said “here,” and waked away. Is this good customer relations? This was July 30, between 2 and 4 pm, in the Centereach store. I have never been treated like that in any fast food place before, and for this, I will never come back to this Burger King. Thank you.

I rarely visit BK because quite frankly, I'm not a fan. My fiancé however loves BK and he asked me to go get him some food. At approximately 10:15am, I went in to the location closest to our home (SE corner of McClintock and Broadway in Tempe, AZ) and after ordering his items, I ordered myself the double crossianwich meal (#4). When the cashier asked me what I would like to drink, I requested an orange juice. She grabbed a fountain cup, looked around, looked at her screen and said "We don't carry that." I thought that was odd but told her I would just have a Dr. Pepper instead. After she handed me my drink, I glanced at the receipt and noticed that she had charged me for some Whopper Meal which was $2 more than the breakfast meal. I politely told her that she had entered my order wrong and she again looked around before saying, "I'll fix it in a minute." Fair enough.

I drove up to the Burger King's drive-thru window trying to order the Berry Salad, only to get yelled at and screamed at. I'm hard of hearing and not only didn't I understand what she was screaming, I think it's pretty bad customer relations for any worker to yell at any customer. Therefore, I yelled back at them yelling "Jesus Christ" and drove off and went to another location for lunch. I'll never ever be going back to Burger King again. They have no respect or consideration for any customer. You can be sure that my friends and family will be hearing about this. It's rude, inconsiderate behavior of Burger King's employee. I'm sure Dave Thomas, if still alive (God rest his soul), wouldn't have approved of this kind of behavior in his establishment. Send us your uneducated lowlife scum and we'll educate them for you. This is the new change of America! Yikes!

I walked into the dining area and there were 2 heavy Hispanic ladies speaking to each other in Spanish and neither greeted me or assisted me! They both looked at me numerous times and never said a word! I waited and waited and after more than 10 minutes, I left with nothing! They were the rudest people ever! I come to this location often and have never gotten horrible service like this! At this rate, I will never go back to this location! They could have at least greeted me and apologized for my wait, but no! There was someone at the back, but still no one came to assist me. I felt like crap! No one should be speaking in their native language when customers are in their presence!

On a recent visit to Florida and after a glowing recommendation about your salads with grilled chicken, we stopped at the nearest Burger King. On route, it was at the Aloma Bend Plaza, on Aloma Ave. We ordered, and paid, we waited at least 15 to 25 minutes to be served. At one point, a gentleman came to the window and explained that the chicken was being freshly made. After another 10 minutes it finally arrived. The cashier was very unpleasant, no apology and no people skills at all. There were more than 3 cars behind me waiting and am sure angry with dissatisfaction. You have lost me as a customer and I am sure the people behind me as well.

My wife has been working for Burger King for a couple of years and has been an outstanding employee with minimal write ups. She has been going through such a traumatic experience working for Burger King that she is questioning any future work and possible careers. She is working extreme hours along with mandatory meeting, constantly receiving harassing phone calls with verbal abuse while not at work and on her days off work and being threatened with write ups and being fired over job duties that do not pertain to her job.

Every time I've gone to this Burger King at Roebuck, SC, they'll leave off cheese or bacon (more profits that way!). They'll make you wait 15-20 minutes on an order and not give you your entire order (more profits!). The inside is nasty with flies and no AC in 90 degree weather (in the south!). Owner's name is Joe Nix. Company name is Xinnix. I am going to expose this guy for what he is. Go to SpartanburgCounty.org and click on register of deeds and see all the tax liens. I pay my taxes; why shouldn't this gorilla pay his? Family-run, almost all employees are family, so complaining will get you nowhere.

I got in the drive-thru line, as did the other cars! When I approached the speaker, I was told immediately to hold on. I waited and waited and waited, and the girl never came back to take my order or asked to hold on longer. By this time, 2 cars ahead of me had moved; so I drove up! Finally after getting to the window, I was completely ignored as if to spite me for pulling up after there wasn't anyone at the speaker!

Drive-thru customer service - I purchased one tropical mango smoothie, 5pcs chicken strip meal with a drink and an extra drink. I was told the smoothie was not available. When I asked for another flavor, I was told the machine was actually broken and it had been for weeks. When I arrived at the cashier, my bill still reflected a smoothie and the extra drink was not received. I had to pay extra to receive the extra drink even after they removed the smoothie from the order. BK # 4723 2343 Utica Ave. Brooklyn, NY. Customer service was unprofessional and crude.

Well, I had a terrible experience today at the Burger King branch in Heliopolis, Cairo, Egypt. They have a very bad welcome staff in addition to deceiving information received by the employees regarding the meals’ contents. There were no napkins, no mayonnaise, and no Visa payments! Please keep your service higher as we used to find it everywhere around the world.

We were served food that was highly offensive. The Whoppers had virtually no toppings, and the fries were old and cold. The only good thing about the meal is that the softdrink was good. I will never grace your doors again with my business. It was a huge waste of my money for me and my family. We used to love Burger King but the service and the food are disgusting.

We bought apple pie for our kids and our daughter thought it was blueberry pie. But when we looked closer, they were patches of mold. It was so gross and my kids almost ate it.

We race in Timmonsville, SC at the Florence Motor Speedway on Saturday nights. We live in McColl, SC and to come home, we can come through Darlington or through Florence down I-95. When we go 95, we do Wendy’s. When we go Darlington, we do Burger King. We chose Burger King that night, we pull a race car hauler and we got there at 11:15 pm. We got out, went to the door, it was locked. I looked at the sign and it said that dining room hours till 12pm. I knocked on the door. A black lady came to the door and I pointed out the hours. She said yes, but we had no business in 1 and a half hours so we closed the dining room early. And I pointed out we can’t get through a drive thru with a trailer.

2-3 times a week, I visit a Burger King store #6489 near my workplace in Newport, KY. For the last 2 weeks, the food and service have been offensive. I would have discontinued my loyalties some time back, but usually, I'm shopping for 2-4 co-workers as well. A week ago, the cashier ignored me with no other patrons for five minutes, so I left. Today was the last straw. Admittedly, they were busy, and when I stated that I had four separate orders, I was met with discontent. See, I was sent with not only money but separate coupons for the separated orders. I was told that I couldn't use coupons for separated orders by the cashier, who was I admit more friendly than the supposed manager, who was an **. This is how a business becomes #2.

On Saturday, March 24, 2012, I visited Burger King #17033, which is located at 1311 Dutch Fork Rd. Ballentine, SC. The drive-thru was very backed up and we had to wait awhile to place our order, but the cashier was very nice and apologetic. She pointed out that they were short-staffed, which was very obvious and I felt very bad for them. When we finally received our order, everything was intact and hot. I was eating my onion rings then after sharing them with my husband and sons, a disgusting spider crawled out of the bottom of my onion ring container. I was so disgusted that I almost gagged. I was so upset that we did not finish the remainder of our meals. I will never visit this Burger King or any other ones for that matter and I'm spreading the word to all of my friends and family as well.

I had ordered a Double Whopper and asked that it be made as it appears on the picture on the menu board. I noticed on my receipt that I was charged an "extra" charge for lettuce, onion & tomato of $.50. Shame on you. BK should be putting out the same product it pictures on the menu board for the posted cost representative and not be charging an additional fee. To me, this is clearly misrepresentation of what you claim your product is for the price you charge. My dissatisfaction threw out the past years of patronizing your business and has finally gotten to the point I write this email. I think that the combination of the hot box burger patties which are all but cold and the less than acceptable garnishments, I am just about to the point of not going back again. Too darn bad because you have the best burger available...you just forgot how to make it.

I took your survey to get my free whopper but when I get to the restaurant and ordered it with the meal, they still charged me $3.40 for my meal, when the meal is only $5.09, and the whopper is over $3 by itself. You can't take $3 away from $5.09 and still come up with $3.40. I don't care how you do the math. If you're going to offer a free whopper, I think you should honor your coupons for a free whopper if that is what you're offering and not cheat your customers by charging extra for the fries and drinks. I believe you are practicing false advertising by doing this, or at least advertise this practice you are doing so as to not be offering a free whopper, which you are not.

I walked inside to give my order for my husband and I. My order was taken quickly and satisfactorily. But the wait to get the order was simply outrageous. Customers were yelling at the drive up window about the long waits. They also beeped their horn over and over again. The manager told them they were doing the best they could. He only had two people on even though it was Friday night around 9PM. I guess that's not normal. It didn't get any better. Long, long, long wait. People backed up to the street and came inside yelling for their orders. This was at 701 West Riverside Dr Parker, AZ 85344 (928) 669-2512.

I was in Burger King on Federal highway and Sheridan with my wife and the manager ** was yelling at the employee. The employee was upset and I was upset over it .The employee tried to to take my order but the manager was still screaming at her. I asked the manager what was wrong and she did not answer. I went to the restroom and it was a mess. I will never return to that Burger King again.

I went to BK for lunch with my sister and 7 others, including a party of 7 with me. Our lunch was outrageously priced. I said I could go just down the street and get the McDonald’s full meal deal at 1/3 of the cost. Not only were prices far fetched, but service was terrible. The manager was right there and lines were backing up. It cost me over $40 for three Happy Meals and four other sandwiches and two onion rings (two of the sandwiches were meal deals, if you can believe that). Don't go to the BK next to Old Town in Kissimmee, Florida. I am also contacting the Better Business Bureau for prices not being posted on menu and that is a violation.

During the Mardi Gras festival in Metairie, Louisiana, my husband and I took our daughter and our six-year old godson to watch the Mardi Gras parades. When our godson needed to go to the bathroom, I opted to take him to the nearby Burger King but we were turned away upon entering after being told by an African American staff member that we had to make a purchase or give a donation in order before he would be allowed to use the bathroom. In my opinion, he displayed a very unprofessional and heartless level of customer courtesy. I was appalled by the fact that a six year old was refused bathroom access by Burger King.

**, who was the acting manager of Irving, TX store on Esters Rd tried 3 times to get the customer order correct. A number of other customers also witnessed this folly. I suggested the customer gets his money back since the manager was unable to get the order correctly, double meat with cheese. The manager refused to do so. I was disgusted by the treatment of this customer and decided not to eat at this establishment, so my friend and I left. I cannot speak for my friend, but I am not planning on coming back.

I went to the Burger King district #10785 on 4/06/2012 lunch time and there were 5 people behind the counter working, not counting the ones cooking and not many people in the dining area either. We waited in line forever, but there was only 3 people in front of us. The girl working the register was so rude, she did not even look at me but once and I had to ask her 3 times what she said and tell her 3 times what I wanted. When we finally did get our order, the other lady threw the tray across the counter and dumped all the onion rings out. She did not say a word and my french fries were cold and way overcooked.

Employee on Burger King Store number 5090 McDonough, GA: A female named ** waited on me on 04-09-12. This individual was extremely slow and obviously was having trouble taking orders and operating the register. This Burger King has gone downhill and it is a shame because I always enjoyed eating there in the past. I took note there apparently has been a management and personnel change since my last visit that does not appear to be good. There is a McDonald’s across the street and I will be going there from now on.

The Burger King in Jonesboro, LA has the worst service of any fast food chain restaurant. The restaurant is poorly managed and has earned a reputation around the parish for the terrible service, unprofessional and rude employees, and poor food quality. I have been to other Burger King restaurants and I enjoyed the food, but I refuse to go to the one near my home as well as others that I know. I think the company should closely evaluate this particular business and make changes since they are poorly representing the company.

It took a manager 5 times to make a whopper with cheese and no tomatoes. As I handed back the 4th burger to the associate, the manager was pouting to the associate about how she has wasted 4 burgers. I asked the associate if that was seriously a manager pouting that she can't follow directions nor read off a screen. She told me yes and the manager continued to pout after hearing me say I could hear her. Then, she had the nerve to tell the associate that if the burger wasn't to my liking, then she should give me my money back.

Old bacon breakfast wraps - Why would BK get rid of such a good meal? It possibly ruined my morning finding that out!

It was April 1, 2012, a Sunday, when I went to Burger King through drive-thru in the afternoon around 4:30 pm. As always, I ordered my food in Spanish. Anyway, I loved how the young lady took my order; she was very polite to me. I really love how she treated me in the window; she looked happy to get my order. I appreciated the customer service I had. I will go to BK again. By the way, the BK is on North Broadway.

This is the nearest BK in my area. Each and every time I have to visit this BK there is an issue. First of all, the drive thru is slow and so is the front counter. Too much playing and talking at the front counter as well as the back where food is prepared, that includes management. Every time I go there, one of the guys from the back, who should be making sandwiches, is too busy trying to get a number from customers.

I visit BK almost every morning to purchase breakfast at approximately 6:25 am. Their posted hours of operation on Mondays through Fridays is 5:30 am to 1 am. I specifically exit my bus ride en route to my job, because the bus stop is directly at the curb side in front of BK; all I have to do after getting the carry-out BK breakfast is to wait at the bus stop for the next bus to deliver me to my job.

It was about 10:45 pm, I was on my way home, hungry as hell, and Burger King was about the only thing open, so I stopped. I asked for a Double Whopper with Cheese, no tomato, no pickle! I got my sandwich, and guess what was on my sandwich – tomato and pickle only! This was not the only time this has happened at this particular Burger King. Was the guy that took my order stupid, or thought that since they were due to close soon, they they thought they would screw my order up and give me everything I did not want on my sandwich, and leave everything that's supposed to be on it, off? Not a very big fan of BK so much anymore.

Burger King has always been my favorite burger restaurant but due to the extremely long wait time, I will not be going back. I kept going back thinking something would change but it has not. As I sat in line, saw 3 cars behind me pull out and leave. A car in front of me left after placing order. BK must be losing money at this store.

I ordered my food at 12:23 and was served at 12:40. Although my meal was good, I really didn't want to wait that long at a fast food establishment. For the amount of employees I witness and it was lunch time, I expected faster service. Expectation is high? That's my fault. During my last visit, a female manager actually yelled at a cashier (apparently new) with a lobby full of customers, who, too, were waiting what we all felt was too long. I may or may not eat at your establishment in the future. If I do, that will be my judgment day for your restaurant. Thanks for your time.

Burger King advertises that they make their burgers they way you like it. No they don't. Their burgers come out stale because they let them stay out and then "microwave them to warm them up," that's a quote from their management. Isn't this how people get sick? They have no complaint phone number that actually does anything and their management is rude all the way to the top. They wonder why they are losing market share to McDonalds and Wendy's. Change the rude people in Mount Prospect. Unprofessional and they can't serve a warm meal if they tried.

As a student and keeping odd hours, I often have a late dinner. Tonight, due to a deadline, I opted for fast food and chose Burger King. Big mistake. My order was completely wrong, cold and stale. In addition to the bad food, which I did not eat, the drive-thru operator was rude and inattentive. I believe he did not enter my order when I placed it as it did not appear on the order confirmation screen. After mumbling through the taking of my order, he told me to pull to the window for my total.

I am highly unsatisfied with your new french fries. I loved your previous fries. They were my favorite fries of all the fast food restaurants. They were good hot; they were good cold. I find the new fries terrible because they have the new thicker cut, so they are more soggy all the time. They even seem like they are under cooked. Now, you have forced me to eat McDonald's fries and I do not like their fries either, but they are much better than the new recipe you have put out. I was so sad to see this. I hope you find my input helpful for the future of BK fries.

I was at Burger King in Franklin, KY around 5:45 pm. When we got there, they were very busy. There was a baseball team there from Indiana that was in line before us, around 15 to 25 of them. I didn't mind waiting the 15 to 20 minutes before we got to order. Me and my husband placed our order. I told the cashier that I would like our food cook fresh and hot. She said okay, she walked over to tell the cooks, and the manager was standing there, and said it will be hot and fresh, because we are so busy. We waited 10 minutes or more for our food, then we we got it.

I went to work one day and told the store manager that I was hurling my guts out and needed to go home. She said, "Oh well, not my problem!" and went home. I called everyone I could and nobody came in to work so I was going from making food, to hurling, back to making food. How horrible is this! I couldn't afford to lose my job so didn't quit, but I can say I no longer eat at Burger King even though I work there! I have made a report to the Health Department, but do not know what actions have been taken. So sick! Oh and I have been made to work several times sick, even though the food handler's card says during testing that nobody should work around food while ill. I contacted the GM and he said they greatly value the store manager. Ugh! So be very careful when you order from anyone that nobody is hurling in the bathroom.

It’s Sunday 2/19/2012 at 10:20 am, my husband and I went in to place an order. One guy walked around from the side and got a small brown bag and didn’t acknowledge us. Another guy came out of the cooler and didn’t acknowledge us but we looked at both of them and knew they had seen us. I said, “Excuse me, hello.” No one answered, so we waited. There was no one in the dining room and no line at the window so we waited finally my husband said, “Let’s go.” We got in the car and it was 10:29 so we went to McDonald's across the street and they took our order and the order said 10:31.

I live very close to Burger King. Only had my debit card with me. Placed my order and total was $26.22. I was asked for my ID and was told that any order over $23.00 required an ID. I didn’t have mine on me. I go there a whole lot and always pay the same amount, if not more. I was never asked for my ID before. I understand if they have something new going on. I was angry that my ID was asked for after my card was slid and my order was paid for. They refunded it but they never should have had me pay for it before they asked for my ID.

I was in the drive-thru, trying to hurry, because I had worked late. All I wanted was 4 Wopper combos, no onion add cheese. After rudely telling me to hold on, she came back on, and told me I needed to go inside to place the order. For 4 combos that were exactly the same? I will be taking my business elsewhere. The Burger King in Gonzales, LA on Hwy 30 is the worst. They always have bad service.

My cell receives updates on the BK free deals, such as super bowl free whoppers and the free Valentine fudge sundae. Not only did the Queens Village BK not participate but the Jamaica ave BK didn't even know about it. This update I receive is useless. It only reminds me I'd rather spend my money at McDonald's. At least, they know what time it is when it comes to their deal offers! What a sham, oops, shame. Three cheers for McDonald's. Thanks to BK's whacky deal offers.

I asked for fries with no salt and well done for so many times but it was not taken care of. I asked for cheese on sandwich but they never got it put on. Their dining room tables are not clean and so are the chairs. The floors are not being swept and mopped clean. The bathrooms are not clean either.

My son went to the drive through on Sunday, February 5th. The cashier forgot to give him his card back. He pulled away and realized it. He immediately went back around to the window. The cashier then told him they had already cut it up. Company policy. I spoke to the shift manager, and the manager. The manager was going to have the DM call me but he was in a meeting. I understand cutting up unclaimed cards, but not two seconds after you leave. I asked what about wallets. She said they would open it, cut everything up and throw it away. They didn't even give the card back to him. I had to call and tell them to give it back. They only snapped it in half, the numbers were still legible. My son will have to pay for a new card and no access to his money for a week or two. No apology. Simply keep saying, it was unfortunate. Not going back...ever. Still complaining to anyone who will listen.

Evidently, there is a website you can comment on regarding your recent visit to a BK, **, however, I have not used this feature for good or bad service before. The problem here is, my daughter, who is a single mom of a 4 month old son, works at our Pekin, IL BK, and some customer did respond to the website. The issue is that those website responses go directly to the GM of the specific store that you are commenting on.

I went with two work associates to Burger King on Peters Rd. Knoxville, TN. I ordered food, was given ticket and sat down to wait for number. Another group came in and ordered and received food. I went to cashier and asked when our food would be ready and she said, "What did you order?" She said they didn't have any thing else to come up but she would place the order again. I gave her the ticket and we left.

I want the board of health to come out and see how dirty the Burger King restaurant is. I went to this restaurant and how dirty it was. What can be done about this situation? The bathroom was dirty and the employee's share the same bathroom with customers but no one cleans the bathroom. The faucet was broken and you can't wash your hands because there’s no soap and the faucet drips tiny amounts of water and that's how the people who prepare our meals do. It’s disgusting.

Third time it is. We had a hamburger and onion rings for the last time on January 29, 2012 in Arad, Israel. It was gross. In the past it was great, I don't know what has happened. Since I spent 85.80 shekels, I expect it to be good. Some of the other food is okay, but I really wanted a hamburger and onion rings. I still have the receipt. What can you do for me and my husband, so we can at least enjoy some other things there?

I made my order and drove around to pay and the cashier told me to go back around and re-make my order because she did not get it. So I asked her why she can't just re-take my order now. She said if I don't, she will call the police. I did not want problems so I drove back around, talking to my baby and then looked up and the line was too long so I asked to talk to a manager and saw that the manager is the cashier.

I went to a BK in Sofia, Bulgaria with a Bulgarian friend of mine. My order was a whopper, large fries with no salt and a large fanta. My friend did the order and what we ended up with was a regular burger, small fries with extra salt and a small coke. Obviously, we complained but the staff member insisted that was what we ordered and refused to change anything even though we had the receipt for the more expensive items. So their motto "You want it your way" translates to "You get what we want you to have and that's it". I will not use BK anymore, anywhere because of this.

Burger King has racist employees throughout their franchise, from the drive-thru service to their guest relations department. I placed a respectable complaint months ago (with my real name) and never received a response back. I place another complaint with the exact scenario yesterday (with a fake, americanized name) and received a response hours later. My complaint had to do with racial discrimination by the drive-thru service (in Marion, IL), prior. This is why BK is last in line when it comes to fast food franchises. Racist, ignorant and hillbillies run it.

San Bruno California located at Tanforan Mall has no bathrooms to wash hands, no hand sanitizer or wet naps. How disgusting! The worker behind the counter said I could go downstairs (after ordering our food) or go to Sears, several stores away from the Burger King. I wonder if the employees had to do the same or if they have a restroom or a place to wash their hands? I will never eat there again.

They have the worst customer service ever! On Thursday and Friday morning about 3am, I pulled up to the drive thru. I asked which was being told, breakfast or lunch. The girl working at the drive thru replied, “What does it look like?” She then started to explain to me she doesn't need the job, it was second and all, and then told me to leave. Never once did she ask me what I wanted to order. People like her are the reason background checks are checked on job. Hostile attitudes don't go well on jobs where customer service is greatly needed. I've been a Burger King customer since I earned my first dollar. Now I am disgusted to think of giving them another dollar. This is terrible.

I went to the drive thru and the cashier sounded like she was having a bad day. I waited like 10 minutes before anyone took my order. When I finally got to the window, I was given the drinks and told to park while they make my order. I don’t mind this because I rather have fresh food than food that has been sitting forever. When I got my food, I gave my children their kids’ meal only to find out it had the burgers but no fries and my whopper was only made with meat and cheese.

My husband and I stop in the local Burger King store near the local Galleria mall every once and a while. We had ordered our meals and I asked very nicely not to put onions in my sandwich because I am highly allergic. I had to wait three times for them to get it right. When we finally got our food, I was very disappointed. The only reason why they call it a whopper is because of all the toppings they put on. That was not a burger. And my husband’s fries were soggy. I really don't believe this restaurant deserves to be called Burger King. This is the last time I will buy anything from this establishment.

Many times, I have received my coffee not closed tight enough. This morning, I was dress all in white when my coffee dripped all over my pants on my way to work. I couldn't drive 25 miles back home to change and thank God that this morning was cold cause I could of burned myself with the coffee because it's usually so hot. I am writing, so this doesn't happen to any one else and that no one suffers from burn legs. I call the Burger King restaurant soon after this happened but the person who answer sounded like she did not wanted me to talk to the supervisor and said that there was no supervisor or manager on duty.

I just went to a local Burger King and made a purchase. One of the items I ordered was their dutch apple pie. After eating my meal, I opened the pie, only to find mold! I have called the local Burger King in Haltom City, TX 5 times and allowed the phone to ring for about 4 minutes each time. They have no voice mail set up, which doesn't make sense. So I found the consumer relations (corporate) number, and of course they are closed on the weekends. This doesn't make sense either because people eat just as much fast food on weekends as they do during the week! I guess I'll have to wait until Monday to speak with someone.

I went to Burger King drive through. It took 30 minutes when I got to window and they had my order wrong. I ordered the meal with a Coke. They stated I only ordered the sandwich with a Coke. I didn't understand why they were laughing and then she told me that if I wanted the meal, I would have to go around the drive through again and order correctly. I explained that I ordered the meal with a coke like I have countless times at countless fast food places, but this didn't phase her or her co-worker. She explained while laughing at me, for me to get the fries with my sandwich and Coke, I would have to drive back around and order again. I contacted the Burger King complaint line at (305) 378-3535.

On Tuesday October 25th, at 8:15PM, my daughter and I was waiting for our food when a customer came in complaining about waiting for 10 minutes out in the drive-thru. He said "just give me my money back". The name above, said "go and cuss her out, cuss her out for me too". Another employee shook her head, and told her "you are not supposed to say things like that". Troy then said that she could say what ever she wanted. No customers need to hear that kind of talk. She had a very bad attitude. She needs to get a warning, and if it happens again she needs to be let go. This kind of person doesn't need to be working with the public.

I pulled up to BK with a survey coupon and ordered fries and a drink. It cost me $4.14. What did I get for free?

My husband and I went through the drive-thru at the Burger King in Leamington, Ontario and parked to eat on Saturday, September 24th 2011 at approximately 12:30 in the afternoon. To our disgust, a female employee came out on her break, her car was parked 2 empty parking spaces over from us and she pulled out what looked to be a crack pipe and began to use it. She re-lit it 4 times, taking hits off of it and once she realized she was seen she tried to act as if she hadn't done anything and proceeded to have 2 cigarettes and then played with her cell phone. We took her vehicle information, called the manager whose name is Stacey, and she acted appalled and thanked me for letting her know. I informed her I was letting the police know and did so by filing a complaint with the opp.

I brought myself and my grand kids to Burger King and when they brought our meals they gave me a large cup of tea. They put two pieces of ice in a large cup of tea. I took it back and they put ten piece in it but the tea was still warm. This really upset me because your drink is what makes the meal. I eat at Burger King at least twice a week, breakfast and lunch. I have never been disappointed until now.

My credit card was ran through twice for the same purchase. I do not know who to contact in order to get a refund. My bank tells me that I need to request a refund from Burger King.

My daughter was supposed to get a Paper Jam toy and apple fries. She got a transformers toy and French fries. When she found out what she got, she was so disappointed. She set her heart on one of those Paper Jam toys.

After receiving my order at the drive-through on 8/15/11 around 5:15 p.m., I asked if I could get some hot fries and I handed them back through the window to the cashier. She in turn gave them to a man dressed in street clothes and had unkempt corn rows as a hairstyle. He put his finger in the fries, I guess to see if they were hot, and proceeded to pour the fries back into the bin with other fries waiting to be served. (I am seeing this through the window myself.)

I pulled into the drive-thru speaker to order. The person asked my order (young female voice) and I ordered 2 BK wraps, waited for about one minute or one minute and a half for her to speak again. So I pulled around, there was one car at each window. The cashier at the first window, named Valance, never repeated my order to me and I had to ask her the amount of my order because she was just sitting there in the window looking at me to give her money. She then told me $2.97, give me back my change and didn't tell me my change. I pulled up to the next window (white female with glasses), she handed me my order and never repeated the order to me; just handed me the bag.

I went through a drive-thru, ordered a large chocolate shake and bacon double cheeseburger "without mustard or ketchup". I paid $6.34, drove home (1/2 mile), burger had ketchup on it so I drove back, walked INSIDE, employees exchanged burger for another and they gave me a strawberry pie for my troubles. I drove home and found that the burger had BOTH ketchup and mustard on it this time!

I was asked through the drive thru, "May I take your order?" I had to repeat my order three times. Then, I overheard Spanish conversation and giggle towards and directed at me. I politely asked they not speak Spanish in front of me. The manager asked if there was a problem. I told her what happened, and she LAUGHED! I threw the burgers away, and I will never visit another Burger King again.

I have already had a couple of unpleasant experiences with the drive-thru service at this particular Burger King restaurant (receipt says store #13). Last night was the worse and I don't know what good writing a complaint will do. But I am so disgusted that I will take the time to write down my complaint, and at least vent my frustration. The incident occurred on Wednesday, August 3, 2011 at exactly 7:47pm (I have the receipt in front of me). The street sign for this restaurant said "2 Whoppers for $3". I ordered 2 Whoppers with cheese and no pickles. The lady at the drive thru proceeded to charge me $5.54 for the entire order. I honestly wasn't paying attention and gave her my credit card.

My boyfriend and I went to Burger King to have some lunch. We were standing in line, and we watched an employee go from the register to make sandwiches--without washing hands, or putting on any hand protections. There was another employee who had a sandwich in his hand, with his thumb on the cheese, with no hand protection. I will no longer eat there unless you take action.

It is June 18, 2011. Around 6 pm, my husband and I decided to have Burger King in Holmen, Wisconsin. Upon pulling up to the drive-thru, a male started to take our order. As my husband was trying to order #4 (whopper jar Value Meal with no pickle or onions) this male, Cal something, interrupted my husband while still in the process of ordering. Cal very rudely stated small, medium or large, and what do you want to drink. My husband nicely asked him to please let him finish his order. Cal became even ruder with his tone of voice and told my husband that he did not interrupt. My husband told him to cancel the order.

I ordered a sausage, egg, and cheese biscuit for $2.69, and all I received was one of those miniature dollar sausage biscuits. I'm not happy. I'm sick of getting ripped off by fast food chains in this town.

January 19, 2011, as I pulled to make an order, a bunch of voices were gossiping in the background while my orders were being taken. As I’m near the window, these three large women were talking and giggling while just standing around. These lazy ** were the ones who I heard on the background. I wonder how they feel now once they find out that they are being judged whether I know them or not. They don't know the person they are gossiping about and don't have facts in their hands. By the way, the food I ordered has some hair on it and I ended up throwing it in the trash. It will cost me more to go back and get a refund or replacement. Beware with this particular BK! They're dirty!

I purchased an Original Chicken Sandwich from Burger King. I was on the first half when all of a sudden, I started to choke. I tried to gag myself or grab whatever it was in my throat with my fingers. I started coughing and it finally started coming up--scratching my throat as it came up. It was a bone! Hello! I thought this was a boneless sandwich.

After working 13 hour shift in the ER. I stopped at a local Burger King. 1/6/11 At 20:21 order 2 Whopper with tomato and ketchup. 2 large fry's, 1 Whopper Jr. and one oreo shake med. total $15.02 When I got to the window gave the staff person my master card and paid for my meal. The employee asks me to pull up for my order. There was a person in front of me and no one in line behind me. I ask the employee why I had to pull up she states "we need to get your order" told the employee it's been a long day and if I had to pull up and wait for my order could she refund my card and I would go someplace else due to one person was already waiting and no one was behind me. Employee states wait, she went over to the manger Helen, and then started bagging my food. A young female handed me my food very nice and said thank you and closed the window.

I'm not normally one to complain. But I believe that people need to know this. At approximately 8:15 am on November 21, 2010, I pulled into the drive-thru at Burger King, 181 South Broadway, Salem, NH. There were no cars ahead of me or behind me. In fact, I don't believe there were any patrons in the establishment at the time either since there were only one or two cars in the parking lot. I assumed that they belonged to the workers. I placed my order which included a cup of decaf coffee. I pulled around to the window, paid, then was told by a guy working there that the coffee was brewing. He asked me to pull all the way around the building again or at least pull up so I was off his timer.

Angry mob chased and failed to serve senior disabled citizen No apology and word.

The GM Carmen ** assaulted me.She grabbed me by my jaw. She humiliated me in front of everyone. I did nothing to provoke her to do this to me. Burger king did not do anything to her, for her doing this to me. They allowed it to happen. There was no action taken by Burger King for Carmen ** assaulting me. This caused me humiliation, and emotional stress. I was afraid to go back to work there, because of Carmen **. No one cared. When I reported to the Human Resources of Burger King, they told me that they could not find the video tape, showing Carmen ** assaulting me.

On Sunday evening around 5:30 pm, we (my husband and brother and I) stopped and went through the drive-thru and told the employee at the drive-thru that I had coupons. I had to tell him 3 times what I wanted just to get it right. I was asked what kind of drink I wanted and I asked for unsweetened iced tea with lemon. I was told they no longer served unsweetened iced tea, that they only had Nestea sweetened.

Burger King advertises "the buck doubler" for one dollar. But a lot of Burger Kings are selling what they advertise for a dollar on T.V. They’re selling for $1.74, which is fraud advertisement. If you don't believe me, go to the Burger King in Manhattan on Delancy Street near the F line train station.

This Burger King location is adding one dollar on to your bill without asking the patron if they would like to contribute to the Jimmy Fund. The Jimmy Fund is a promotion they are currently running. I went to the drive-thru today and when I looked at my receipt I saw one dollar added for the Jimmy Fund. I was not asked to donate. When I questioned the girl at the window she said, "Oh, that's just something the computer is adding on." This can not be legal. Is it? I eat there often and have been charged more than once with out being asked. Please let me know what I can do to get my money back and stop this from happening to anyone else. Thanks. I feel as though I am being ripped off. This can not be a fair practice.

I moved recently, about an hour away but I have been staying with my mom the past couple months as I have been ill and needed to be near my doctors. My mom has one habit and that is going to the Burger King in Collierville once a day, and a majority of the time, twice a day faithfully. Personally, I find the managers not friendly at all and jerks and do not understand her wanting to go there, but I will go with her as she wants me to. Before I go on, I forgot to mention, my mom went to this Burger King since they opened their doors well over 20 years ago. She especially does not like to miss her breakfast there.

I don't have a complaint about a store but I do wonder why after years of most food polls done by lots of food critics about your fries being the worst of the fast food chains that you don't do anything about it.I do like BK better than McDonalds but your fries suck. So when I'm in the mood for fries, I don't go to BK. We all know that the fries are formed instant type potatoes BK is always doing promotions to increase business but I think changing your fries would help business the most. I know that all the people I know feel the same way and I don't understand how you people don't see it.

As I was waiting in line the staff there was talking loud playing around texting. One worker was drumming on the menu sign and rapping. The manager had no control of the staff. They were serving the fries with their hand so I did not order any. Can you please send someone or something down here to help this store? We, the customer are not having it our way! I will go miles away to go to a friendlier and clean Burger King.

I’m sorry to give you bad news. But this Burger King is the worst of all. The people that works there are rude, maybe cause they are all teens. No respect for one another. Always making fun of people. They talk about you if they see you everyday going to buy there. Always with their attitude. Even the supervisor there is always in a rush, asking people, “What you want now?” Come on, at least say, “Good morning. How are you today? May I help you?” I think that Burger King has to be someplace else not in Park City. This place really gives a bad name. I’ve been to other Burger Kings and the supervisor and staff are friendly and caring! They really make me feel so bad. You see them getting, talking about people on line and every time you place and order. Once you get home, they forget to put in your bag like three things. I don’t know if they do that so you wont come back or to bother you.

At approximately 4:30pm cst on July 8th 2010, I pulled up to the drive thru menu at the BK in Vicksburg, MS. It was raining and there was nothing to protect the customer and their vehicle from getting soaked while waiting on the attendant to answer the beep that occurs on the inside. My son and I sat and waited for the attendant to answer the drive thru but nothing. Rain was pouring in my window the whole time and there was not another car in the drive thru line but mine. There was no one inside but, the two employees. I finally got tired of my vehicle getting soaking wet on the inside and decided to leave.

My boyfriend and me stopped in with our three children at the Burger King located in Aberdeen, WA today. The younger gentleman working the drive thru window handed us a receipt to sign and then literally gave food to us as fast as possible. However, he failed to give my credit/debit card back. We did not even receive a copy of the receipt for the food that was purchased. Because of how tired and stressed we were on just wanting to get home, neither my boyfriend or myself was even thinking about the card at the time until we got home and realized we had no card.

This is a warning to all who eat at the Clearfield, Pennsylvania Burger King. There's a short [clerk] with glasses that works there that will hit on you (if you’re a guy), but then will become as mean as a snake to you if you don't have any interest. I use to eat there all the time, but now today, I'm never eating there again. When I was going there, I met a girl that worked there, but that [clerk] would keep trying to cut in between us, and hit on me. I eventually did get the other girls number, and went on a date with her, but as soon as that happened that [other] started being [rude].

My husband and I went through drive thru, placed and paid for it. They told us to pull up. Fries were not ready and they would bring food out to us. Well, the girl came out without any food and asked my husband to come inside. Something is wrong with the order. Then the manager and this girl that came out started flirting with my husband, telling him how fine he was and asking him who was in the truck him. Needless to say, I was furious. This was one of my favorite restaurants and I would go there 4-5 times a week, if not more. Now I don't feel comfortable going there. Very unprofessional and disrespectful employees. It resulted to emotional distress and disrespect. It ruined my whole day.

On 4-17-2010, my daughter and I went to the Burger King located at W Indiantown Rd. Jupiter Fl. We went through the drive thru, ordered 2 cheeseburger kids meals, one with a coke and the other with an orange soda. My 8 year old daughter finished her drink, opened the top thinking that there was ice in the cup, only to find that a large piece of the soda machine had fallen into her cup. It was the spout to the soda dispenser. I immediately went back to the store to complain.

This case happened on March 17. I bought 2 fish burgers for my son that night for the next day. I put them into the refrigerator when I got home, which was 20 minutes after I purchased the food. The next day, I put the burger into the microwave oven to heat before serving to my son. A few minutes after my son started to eat, I heard he yelled "Mom, something wrong on this burger, it tastes disgusting." I found a big area of black on the bottom bun. I thought it might be burned. When I approached closely to check it, it smells like mold. I felt very bad for my son. He even chewed and swallowed such bad food.