
Burger King Reviews
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About Burger King
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Burger King has operated a global chain of fast-food restaurants since 1954. Its menu features flame-grilled burgers, chicken sandwiches, fries and breakfast items. Burger King offers signature items like the Whopper and integrates modern ordering options such as mobile apps and delivery services.
- Good quality food options
- Good customization options
- Clean and inviting environment
- Inconsistent service quality
- Long wait times for orders
- Occasional order inaccuracies
Burger King Reviews
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Reviewed April 15, 2009
I am complaining about the Sponge Bob TV commercial. I find this thing very offensive and demeaning to women. I also think this is sending a very bad message to our kids. What do girls in skintight dresses shaking their behinds have to do with burgers? And the man at the end saying "Bootie is bootie" is so disgusting I can't watch it. As a long time customer of Burger King, I find this whole thing very distasteful and until they pull this commercial, I will no longer book birthday parties, nor will I allow them to attend one at any of the Burger King restaurants. It's about time we take a stand for some sort of morality in this country. Maybe Burger King would be better off relocating all their stores to the red light districts. After all, that's the clientele they are soliciting.
Reviewed April 11, 2009
I was watching the show Two and A Half Men. During a commercial break, Burger King advertised their SpongeBob SquarePants Kids' Meal. The music was set to the song sung by Sir Mix-A-Lot entitled Baby Got Back. The women were wearing very tight clothing and had very large breasts. They were very seductive. Under the women's clothing were very large, square shaped boxes indicating that women were sex objects and their buttocks should be observed very closely. The man singing the song said that booty is booty and had two sexy, full-figured women sitting on each side of him. The demographics were for adults. Kids Meals are purchased for children and children should not be subjected to sexual innuendos. Disney should also be ashamed because SpongeBob SquarePants is copyrighted by their company.
Reviewed March 20, 2009
Reviewed March 18, 2009
Reviewed March 11, 2009
Reviewed March 8, 2009
Reviewed March 3, 2009
Reviewed Feb. 5, 2009
Reviewed Jan. 19, 2009
Reviewed Jan. 6, 2009
Reviewed Jan. 1, 2009
I ordered a Triple Whopper plain, and the patties were covered/dripping with grease. It looked as if they were fried on a griddle rather than flame broiled. There were no flame broiled marks or taste. I think this store is not following the corporate cooking policy.
Reviewed Dec. 31, 2008
Reviewed Dec. 28, 2008
Reviewed Dec. 10, 2008
Reviewed Dec. 9, 2008
Reviewed Nov. 18, 2008
Reviewed Oct. 6, 2008
Disgusted with the service provided. Employees are constantly rude with customers, have no respect for family members or soldiers. If you order your food, it will take you an average of 20 min to 45 min to get your food, then hope that it was done right. I'm overall disgusted with the way this Burger King is being managed and more disgusted of the way they are treating our families and our soldiers.
Reviewed Sept. 8, 2008
Just like to share with you what happened to me during my last and will be the last visit at Burger King - Philippines (Robinsons Mall - Galleria). I think they were having their last order they cut the line of guest piled up at the counter and they said they were already closed. good thing we already ordered at the cashier. since they were already closing, we decided eat our food inside the movie theater. since they dont have much product available the cashier told us that if it's possible if we could wait for 5 to 10 minutes. since i am suffering from POLIO (my one leg was shorter than the other leg)i lean beside the highchair next in me, just to release the pain im suffering everytime i stood up for a long time.
everything was ok until the manager named Haidee scolded at me infront of the other customer who are also waiting for their orders, in a very unpleasing and humiliating manner she told me that i wasn't supposed to sit at the high chair (I'm not even sitting i just need some support) i was so very humiliated that time that i walked out of the restaurant and let my partner wait for our orders.
by that time i said to myself to let it go. but when we are at the movie theater already, we were so surprised that our orders were totally wrong. with that kind of experience i realize to do something about it. this is the first time i'll be complaining. im hoping they could do something about her (the manager) and whole restauratn as well. thanks
Reviewed Aug. 7, 2008
when u go thru u never get what u ask for and when u address it with the manager u get the same answer they repeat what u wanted through a speaker system but u can not hear and they talk to fast.. the manager gives u a fast answer on the phone.
why is there not a a place to get proper service even fron the cusmer relations department at burgerking the do n rightot care as well. they figure they are owned indepently and not their problem. when has there been a franchise pulled its all about how much they can make. thank god for checkers across the street they are polite and make sure the order is correct. who do u talk to for verry bad consitant service and u like the type of food.
wrong food and they blame u for the issue
Reviewed Aug. 7, 2008
I love Burger Kings food and was so happy when they opened one locally but will continue to drive way out of my way to avoid this store. The employees are so rude they talk back to you! When i ordered cheese and got none, i took my ticket to the counter and requested cheese. the ticket was snatched from my hand when the burger maker screamed out that she made the burger how that woman wanted them though clearly BOTH tickets read whooper jr. W/CHEESE. the burger maker continued to mumble rude things under her breath as she literally threw the burgers(same burgers, mind you, not properly re-made burgers) as the manager, who i can't get more than a first name from and that's because it's one his name tag stood there and smiled. And that's all he did.
The next visit was just as bad. It took 25 minutes to get my order. I stood there as the counter help served and had a long chat about the days happenings with friends as half my order sat and got cold. After the counter help and their friends had their gathering, i was then told it would be a few more minutes while they put more chicken down to cook. Which, in itself, isn't so bad except that i had already stood there for almost 15 minutes waiting for these so called employees to chat up their friends. The was no manager in sight. End result was half a bag of cold burgers & fries topped with 2 badly made, but hot, chicken sandwiches and 3 disappointed family members!
Reviewed Aug. 1, 2008
My complaint is with How customer service has went completely out the window. You drive up to the speaker to order your food start placing your order and even before you are through telling them what you want they are rushing you saying will that be all? so you politely tell them know and contiue on with your order and again before you are finished they are asking will that be all? after they finally quit asking you if that will be all you finish your order and drive to the window only to be rushed again.
They ask for your payment which you hand them and yes I mean THEM. Two people at the window one is trying to shove your drink in your hand before you can even hand your money over. You try to put your drink in the drink holder and they are shaking your bag of food at you and giving you your change back all at the same time. God only graced me with two hands not the four that is trying their best to have me out of their window in 10 seconds flat. You know I could understand if they were really busy but no one was in line behind me.
After they were done shoving everything at me they acted as if I had commited a crime when I asked for Ketchup and Jelly ( it was breakfast ). This is not the only bad expericnce I have had with drive thrus- Often I get asked to pull up to WAIT for my order- I ask why do I need to pull up if no one is waiting behind me and I was told Because your on my time - They have sensors in the drive thru that colck how long a customer has to sit and wait. They were having a contest with other Burger kings so in order for them to get a good score I had to be inconvienced ( the customer) What ever had to customer relations?????
Reviewed July 28, 2008
In a nutshell, this female manager/supervisor has very nasty attitude and should not be working for any position that deals with customers. I was asking whether I was overcharged for what I ordered. She said I owed them couple more cents for an extra burger? (I didn't want an extra burger!) She got upset and clasped my receipt in her hand then threw it on the floor.
I will not go to this BK store again. And I will post my experience online wherever I can.
Reviewed July 23, 2008
I ordered a Whooper at the drive thru window and when I got home I had a chicken sandwich which I took a bite of and threw the rest in the garbage. The person that took my order was as friendly as a snake.
Reviewed May 22, 2008
The woman working the drive through window was wearing her headphones and using her hands to turn the microphone off and on. She would take the money from the customer, put it in the cash register and proceed directly to the french fries and scoop them in the box. I mentioned to the manager that she should not be handling food and money at the same time. The manager said she was supposed to be washing her hands after each transaction. I told the manager that she was not doing it. The manager shrugged her shoulders and kept working.
Burger king lost me as a customer. The cross contamination could have caused customers to become ill.
Reviewed May 5, 2008
me and my husband and son went to burger in on pawnee in wichita ks on sunday may 4th 08 to have breakfast and the manager there his name was jerry it was around 10:30 am he was in the back making sandwichs and not haveing any gloves on he was also eating in the back where the food is made
he also came up from to the registra is and went and eat some fries in from of coustomers i feel thatthis is un sanitary to do and for a managers to do this is not right i thought while u r making food u can not eat in the back where people are preparing the food and u have to where gloves i think something needs to be done thank u very much
Reviewed Feb. 24, 2008
On Sat, Feb 23, 2008 at approx 12:30 p.m., my husband and I went into this Burger King location to get some lunch. I had a coupon for a free whopper as long as I purchased a drink and fries. The employee taking our order said it was expired. This coupon had NO EXPIRATION DATE. We were handed our cups and went to get our soda. There was NO ICE or CO2 (only syrup) for the sodas. We mentioned this to management, and he gave us an attitude. The employee was getting our order ready and she was picking up our french fries with her hands. She was NOT wearing any gloves. Management was standing next to this employee and saw her do this and said nothing. We asked for some (4) ranch dressing packets, they opened the small refrigerator and gave them to us btu 2 of them were bad (out of date). If these things were wrong, who is to say that there is NO hot or cold water, refrigerator is not working among other things or other bad food?
Reviewed Feb. 20, 2008
Because my son loves trucks I took him and his baby brother to BK as a special treat. I ordered my son's Happy Meal and was trying to decide what I wanted to eat. While standing there I watched one of the workers as he was putting Burgers together. He was wearing gloves which was good, but he got an itch under his arm pit, shoves his hand down his shirt, scratched for a while (he saw me looking) THEN HE TOOK HIS HAND OUT AND WENT RIGHT BACK TO PUTTING BURGER PATTIES ON THE ROLLS! I felt sick.
The manager asked what I wanted, and I told him what I saw and that I could not eat anything. He tells the worker to wash his hands and says to me, "There are other people working here that didn't touch the food." My reply, "How do I know they weren't scratching something else?" Besides all that, the restaurant was filthy, the service so slow. The drive-thru girls paced back and forth frustrated, saying I need drugs to deal with this %&#! I didn't dare go in bathrooms. I drank a bottle of water, and when my son finished we left.
No damage resulted other than feeling sick to my stomach. I feel so insulted that the manager of this BK thinks this filth and unsanitary behavior is good enough for us because we live in the country. I would close it down until it was cleaned and new workers trained properly. I will never go there, and I'm telling everyone what I saw....
Reviewed Nov. 19, 2007
This type of behavior is rude, and less than expected when dealing with an abusive employee who represent a franchise and to make matters worse by reversing roles and fabricating lies.
Reviewed Nov. 2, 2007
Only a couple of dollars , but it is the principal. The manager is a ##%&$% Hole and has bad customer relations skills and should be fired. Ripped by the Burger King.
Reviewed Sept. 17, 2007
Returned two chicken sandwiches because they were over cooked. The manager said they were okay to him, and gave me only $8 of the $11 spent and said the drinks were okay and he would now refund the entire meal.
575 East 400 South, Salt Lake City, UT 84102
lost of $3 to pay for unwanted drinks, gas to drive back to resturant and embarrassment by manager, saying that order was okay to him, but it was dry and over cooked.
Reviewed July 16, 2007
My daughter had won a 25.00 crown card in the which spidey are you game. When we tried to get a prize claim envelope from FOUR different stores, we were told everything from (we don't know what that is) to (we thought the game was over so we threw them away) to just blank stares. I even called corporate office and was given an address to claim an envelope. I told the guy that I didnt have time for that because it had to be postmarked by the 16 of July. He said thats the best he could do. So my daughter dosen't get her prize and I wasted 10.00 worth of gas trying to get a silly envelope. I would have thought corporate would have at least taken an extra step to allow me to claim this prize.
Reviewed July 6, 2007
It will not survive since it's in a nice area with many clean fast food restaurants nearby.
Reviewed June 27, 2007
Every person that orders a kids meal is being overcharged.
Reviewed June 26, 2007
i have my own landscaping company and i am out a lot and eat lunch at burger king quite often, but this store made me so mad today 6-25-07 that i have to tell someone. i am calling their 1-800 tomorrow also to complain. we were at the drive through today i pulled up to the screen and waited, after a while i said hello several times and continued to wait, after a couple of minutes i drove around and there were 2 cars ahead of me they got their orders and then a car drove around behind me, i said that i was waiting at the screen but know one said anything and i proceeded to order, she screamed the order to the main counter and the lady there said i would have to drive around again. i was in a hurry and i did not want to wait in line behind other cars again after being in the drive thru lane already to long. she said there was nothing they could do for me there, i asked for a manger and a latino man came and said there was nothing he could do and i would have to drive around through the line again, all i wanted was 2 combo meals for me and my son in the truck with me. i told them they would lose my business if they could not take care of me and my $10 order, he said o-well, i cursed and drove off quite angry, nothing like this had ever happended to me like this at a fast food restaurant.
Reviewed May 10, 2007
I'm never going to Burger King again not only are their burgers lackluster but their customer service is a real kick to the customer while hes on the ground.
Reviewed March 29, 2007
My six year old son had pains in his stomach, but I do not believe that he consumed enough of the burger to make him sick.
Reviewed March 14, 2007
My daughter could of died!
Reviewed March 7, 2007
I went to Burger King to purchase value meal bacon double cheese burger 3 Whopper Jr's with cheese 3 small fries 1 small drink a pie 1 nugget they over charge me for this order the food was nasty and sloppy and all the sandwiches were made with big whopper buns they charge me for more than what I brought I am very dissatisfied and I would like to have my charge card refunded this was the second time in questioning that I had a problem with this Burger King over charging me and not giving me all the food I had purchased or charging me for more food than I purchased and when I call and complain they are very nasty and do not want to refund me my money and tell me instead of refund I can come get the food any day since it was already purchased.
Burger King Company Information
- Company Name:
- Burger King
- Website:
- www.burkeandherbertbank.com