Burger King Reviews

I want the board of health to come out and see how dirty the Burger King restaurant is. I went to this restaurant and how dirty it was. What can be done about this situation? The bathroom was dirty and the employee's share the same bathroom with customers but no one cleans the bathroom. The faucet was broken and you can't wash your hands because there’s no soap and the faucet drips tiny amounts of water and that's how the people who prepare our meals do. It’s disgusting.

Third time it is. We had a hamburger and onion rings for the last time on January 29, 2012 in Arad, Israel. It was gross. In the past it was great, I don't know what has happened. Since I spent 85.80 shekels, I expect it to be good. Some of the other food is okay, but I really wanted a hamburger and onion rings. I still have the receipt. What can you do for me and my husband, so we can at least enjoy some other things there?

I made my order and drove around to pay and the cashier told me to go back around and re-make my order because she did not get it. So I asked her why she can't just re-take my order now. She said if I don't, she will call the police. I did not want problems so I drove back around, talking to my baby and then looked up and the line was too long so I asked to talk to a manager and saw that the manager is the cashier.

I went to a BK in Sofia, Bulgaria with a Bulgarian friend of mine. My order was a whopper, large fries with no salt and a large fanta. My friend did the order and what we ended up with was a regular burger, small fries with extra salt and a small coke. Obviously, we complained but the staff member insisted that was what we ordered and refused to change anything even though we had the receipt for the more expensive items. So their motto "You want it your way" translates to "You get what we want you to have and that's it". I will not use BK anymore, anywhere because of this.

Burger King has racist employees throughout their franchise, from the drive-thru service to their guest relations department. I placed a respectable complaint months ago (with my real name) and never received a response back. I place another complaint with the exact scenario yesterday (with a fake, americanized name) and received a response hours later. My complaint had to do with racial discrimination by the drive-thru service (in Marion, IL), prior. This is why BK is last in line when it comes to fast food franchises. Racist, ignorant and hillbillies run it.

San Bruno California located at Tanforan Mall has no bathrooms to wash hands, no hand sanitizer or wet naps. How disgusting! The worker behind the counter said I could go downstairs (after ordering our food) or go to Sears, several stores away from the Burger King. I wonder if the employees had to do the same or if they have a restroom or a place to wash their hands? I will never eat there again.

They have the worst customer service ever! On Thursday and Friday morning about 3am, I pulled up to the drive thru. I asked which was being told, breakfast or lunch. The girl working at the drive thru replied, “What does it look like?” She then started to explain to me she doesn't need the job, it was second and all, and then told me to leave. Never once did she ask me what I wanted to order. People like her are the reason background checks are checked on job. Hostile attitudes don't go well on jobs where customer service is greatly needed. I've been a Burger King customer since I earned my first dollar. Now I am disgusted to think of giving them another dollar. This is terrible.

I went to the drive thru and the cashier sounded like she was having a bad day. I waited like 10 minutes before anyone took my order. When I finally got to the window, I was given the drinks and told to park while they make my order. I don’t mind this because I rather have fresh food than food that has been sitting forever. When I got my food, I gave my children their kids’ meal only to find out it had the burgers but no fries and my whopper was only made with meat and cheese.

My husband and I stop in the local Burger King store near the local Galleria mall every once and a while. We had ordered our meals and I asked very nicely not to put onions in my sandwich because I am highly allergic. I had to wait three times for them to get it right. When we finally got our food, I was very disappointed. The only reason why they call it a whopper is because of all the toppings they put on. That was not a burger. And my husband’s fries were soggy. I really don't believe this restaurant deserves to be called Burger King. This is the last time I will buy anything from this establishment.

Many times, I have received my coffee not closed tight enough. This morning, I was dress all in white when my coffee dripped all over my pants on my way to work. I couldn't drive 25 miles back home to change and thank God that this morning was cold cause I could of burned myself with the coffee because it's usually so hot. I am writing, so this doesn't happen to any one else and that no one suffers from burn legs. I call the Burger King restaurant soon after this happened but the person who answer sounded like she did not wanted me to talk to the supervisor and said that there was no supervisor or manager on duty.

I just went to a local Burger King and made a purchase. One of the items I ordered was their dutch apple pie. After eating my meal, I opened the pie, only to find mold! I have called the local Burger King in Haltom City, TX 5 times and allowed the phone to ring for about 4 minutes each time. They have no voice mail set up, which doesn't make sense. So I found the consumer relations (corporate) number, and of course they are closed on the weekends. This doesn't make sense either because people eat just as much fast food on weekends as they do during the week! I guess I'll have to wait until Monday to speak with someone.

I went to Burger King drive through. It took 30 minutes when I got to window and they had my order wrong. I ordered the meal with a Coke. They stated I only ordered the sandwich with a Coke. I didn't understand why they were laughing and then she told me that if I wanted the meal, I would have to go around the drive through again and order correctly. I explained that I ordered the meal with a coke like I have countless times at countless fast food places, but this didn't phase her or her co-worker. She explained while laughing at me, for me to get the fries with my sandwich and Coke, I would have to drive back around and order again. I contacted the Burger King complaint line at (305) 378-3535.

On Tuesday October 25th, at 8:15PM, my daughter and I was waiting for our food when a customer came in complaining about waiting for 10 minutes out in the drive-thru. He said "just give me my money back". The name above, said "go and cuss her out, cuss her out for me too". Another employee shook her head, and told her "you are not supposed to say things like that". Troy then said that she could say what ever she wanted. No customers need to hear that kind of talk. She had a very bad attitude. She needs to get a warning, and if it happens again she needs to be let go. This kind of person doesn't need to be working with the public.

I pulled up to BK with a survey coupon and ordered fries and a drink. It cost me $4.14. What did I get for free?

My husband and I went through the drive-thru at the Burger King in Leamington, Ontario and parked to eat on Saturday, September 24th 2011 at approximately 12:30 in the afternoon. To our disgust, a female employee came out on her break, her car was parked 2 empty parking spaces over from us and she pulled out what looked to be a crack pipe and began to use it. She re-lit it 4 times, taking hits off of it and once she realized she was seen she tried to act as if she hadn't done anything and proceeded to have 2 cigarettes and then played with her cell phone. We took her vehicle information, called the manager whose name is Stacey, and she acted appalled and thanked me for letting her know. I informed her I was letting the police know and did so by filing a complaint with the opp.

I brought myself and my grand kids to Burger King and when they brought our meals they gave me a large cup of tea. They put two pieces of ice in a large cup of tea. I took it back and they put ten piece in it but the tea was still warm. This really upset me because your drink is what makes the meal. I eat at Burger King at least twice a week, breakfast and lunch. I have never been disappointed until now.

My credit card was ran through twice for the same purchase. I do not know who to contact in order to get a refund. My bank tells me that I need to request a refund from Burger King.

My daughter was supposed to get a Paper Jam toy and apple fries. She got a transformers toy and French fries. When she found out what she got, she was so disappointed. She set her heart on one of those Paper Jam toys.

After receiving my order at the drive-through on 8/15/11 around 5:15 p.m., I asked if I could get some hot fries and I handed them back through the window to the cashier. She in turn gave them to a man dressed in street clothes and had unkempt corn rows as a hairstyle. He put his finger in the fries, I guess to see if they were hot, and proceeded to pour the fries back into the bin with other fries waiting to be served. (I am seeing this through the window myself.)

I pulled into the drive-thru speaker to order. The person asked my order (young female voice) and I ordered 2 BK wraps, waited for about one minute or one minute and a half for her to speak again. So I pulled around, there was one car at each window. The cashier at the first window, named Valance, never repeated my order to me and I had to ask her the amount of my order because she was just sitting there in the window looking at me to give her money. She then told me $2.97, give me back my change and didn't tell me my change. I pulled up to the next window (white female with glasses), she handed me my order and never repeated the order to me; just handed me the bag.

I went through a drive-thru, ordered a large chocolate shake and bacon double cheeseburger "without mustard or ketchup". I paid $6.34, drove home (1/2 mile), burger had ketchup on it so I drove back, walked INSIDE, employees exchanged burger for another and they gave me a strawberry pie for my troubles. I drove home and found that the burger had BOTH ketchup and mustard on it this time!

I was asked through the drive thru, "May I take your order?" I had to repeat my order three times. Then, I overheard Spanish conversation and giggle towards and directed at me. I politely asked they not speak Spanish in front of me. The manager asked if there was a problem. I told her what happened, and she LAUGHED! I threw the burgers away, and I will never visit another Burger King again.

I have already had a couple of unpleasant experiences with the drive-thru service at this particular Burger King restaurant (receipt says store #13). Last night was the worse and I don't know what good writing a complaint will do. But I am so disgusted that I will take the time to write down my complaint, and at least vent my frustration. The incident occurred on Wednesday, August 3, 2011 at exactly 7:47pm (I have the receipt in front of me). The street sign for this restaurant said "2 Whoppers for $3". I ordered 2 Whoppers with cheese and no pickles. The lady at the drive thru proceeded to charge me $5.54 for the entire order. I honestly wasn't paying attention and gave her my credit card.

My boyfriend and I went to Burger King to have some lunch. We were standing in line, and we watched an employee go from the register to make sandwiches--without washing hands, or putting on any hand protections. There was another employee who had a sandwich in his hand, with his thumb on the cheese, with no hand protection. I will no longer eat there unless you take action.

It is June 18, 2011. Around 6 pm, my husband and I decided to have Burger King in Holmen, Wisconsin. Upon pulling up to the drive-thru, a male started to take our order. As my husband was trying to order #4 (whopper jar Value Meal with no pickle or onions) this male, Cal something, interrupted my husband while still in the process of ordering. Cal very rudely stated small, medium or large, and what do you want to drink. My husband nicely asked him to please let him finish his order. Cal became even ruder with his tone of voice and told my husband that he did not interrupt. My husband told him to cancel the order.

I ordered a sausage, egg, and cheese biscuit for $2.69, and all I received was one of those miniature dollar sausage biscuits. I'm not happy. I'm sick of getting ripped off by fast food chains in this town.

January 19, 2011, as I pulled to make an order, a bunch of voices were gossiping in the background while my orders were being taken. As I’m near the window, these three large women were talking and giggling while just standing around. These lazy ** were the ones who I heard on the background. I wonder how they feel now once they find out that they are being judged whether I know them or not. They don't know the person they are gossiping about and don't have facts in their hands. By the way, the food I ordered has some hair on it and I ended up throwing it in the trash. It will cost me more to go back and get a refund or replacement. Beware with this particular BK! They're dirty!

I purchased an Original Chicken Sandwich from Burger King. I was on the first half when all of a sudden, I started to choke. I tried to gag myself or grab whatever it was in my throat with my fingers. I started coughing and it finally started coming up--scratching my throat as it came up. It was a bone! Hello! I thought this was a boneless sandwich.

After working 13 hour shift in the ER. I stopped at a local Burger King. 1/6/11 At 20:21 order 2 Whopper with tomato and ketchup. 2 large fry's, 1 Whopper Jr. and one oreo shake med. total $15.02 When I got to the window gave the staff person my master card and paid for my meal. The employee asks me to pull up for my order. There was a person in front of me and no one in line behind me. I ask the employee why I had to pull up she states "we need to get your order" told the employee it's been a long day and if I had to pull up and wait for my order could she refund my card and I would go someplace else due to one person was already waiting and no one was behind me. Employee states wait, she went over to the manger Helen, and then started bagging my food. A young female handed me my food very nice and said thank you and closed the window.

I'm not normally one to complain. But I believe that people need to know this. At approximately 8:15 am on November 21, 2010, I pulled into the drive-thru at Burger King, 181 South Broadway, Salem, NH. There were no cars ahead of me or behind me. In fact, I don't believe there were any patrons in the establishment at the time either since there were only one or two cars in the parking lot. I assumed that they belonged to the workers. I placed my order which included a cup of decaf coffee. I pulled around to the window, paid, then was told by a guy working there that the coffee was brewing. He asked me to pull all the way around the building again or at least pull up so I was off his timer.

Angry mob chased and failed to serve senior disabled citizen No apology and word.

The GM Carmen ** assaulted me.She grabbed me by my jaw. She humiliated me in front of everyone. I did nothing to provoke her to do this to me. Burger king did not do anything to her, for her doing this to me. They allowed it to happen. There was no action taken by Burger King for Carmen ** assaulting me. This caused me humiliation, and emotional stress. I was afraid to go back to work there, because of Carmen **. No one cared. When I reported to the Human Resources of Burger King, they told me that they could not find the video tape, showing Carmen ** assaulting me.

On Sunday evening around 5:30 pm, we (my husband and brother and I) stopped and went through the drive-thru and told the employee at the drive-thru that I had coupons. I had to tell him 3 times what I wanted just to get it right. I was asked what kind of drink I wanted and I asked for unsweetened iced tea with lemon. I was told they no longer served unsweetened iced tea, that they only had Nestea sweetened.

Burger King advertises "the buck doubler" for one dollar. But a lot of Burger Kings are selling what they advertise for a dollar on T.V. They’re selling for $1.74, which is fraud advertisement. If you don't believe me, go to the Burger King in Manhattan on Delancy Street near the F line train station.

This Burger King location is adding one dollar on to your bill without asking the patron if they would like to contribute to the Jimmy Fund. The Jimmy Fund is a promotion they are currently running. I went to the drive-thru today and when I looked at my receipt I saw one dollar added for the Jimmy Fund. I was not asked to donate. When I questioned the girl at the window she said, "Oh, that's just something the computer is adding on." This can not be legal. Is it? I eat there often and have been charged more than once with out being asked. Please let me know what I can do to get my money back and stop this from happening to anyone else. Thanks. I feel as though I am being ripped off. This can not be a fair practice.

I moved recently, about an hour away but I have been staying with my mom the past couple months as I have been ill and needed to be near my doctors. My mom has one habit and that is going to the Burger King in Collierville once a day, and a majority of the time, twice a day faithfully. Personally, I find the managers not friendly at all and jerks and do not understand her wanting to go there, but I will go with her as she wants me to. Before I go on, I forgot to mention, my mom went to this Burger King since they opened their doors well over 20 years ago. She especially does not like to miss her breakfast there.

I don't have a complaint about a store but I do wonder why after years of most food polls done by lots of food critics about your fries being the worst of the fast food chains that you don't do anything about it.I do like BK better than McDonalds but your fries suck. So when I'm in the mood for fries, I don't go to BK. We all know that the fries are formed instant type potatoes BK is always doing promotions to increase business but I think changing your fries would help business the most. I know that all the people I know feel the same way and I don't understand how you people don't see it.

As I was waiting in line the staff there was talking loud playing around texting. One worker was drumming on the menu sign and rapping. The manager had no control of the staff. They were serving the fries with their hand so I did not order any. Can you please send someone or something down here to help this store? We, the customer are not having it our way! I will go miles away to go to a friendlier and clean Burger King.

I’m sorry to give you bad news. But this Burger King is the worst of all. The people that works there are rude, maybe cause they are all teens. No respect for one another. Always making fun of people. They talk about you if they see you everyday going to buy there. Always with their attitude. Even the supervisor there is always in a rush, asking people, “What you want now?” Come on, at least say, “Good morning. How are you today? May I help you?” I think that Burger King has to be someplace else not in Park City. This place really gives a bad name. I’ve been to other Burger Kings and the supervisor and staff are friendly and caring! They really make me feel so bad. You see them getting, talking about people on line and every time you place and order. Once you get home, they forget to put in your bag like three things. I don’t know if they do that so you wont come back or to bother you.

At approximately 4:30pm cst on July 8th 2010, I pulled up to the drive thru menu at the BK in Vicksburg, MS. It was raining and there was nothing to protect the customer and their vehicle from getting soaked while waiting on the attendant to answer the beep that occurs on the inside. My son and I sat and waited for the attendant to answer the drive thru but nothing. Rain was pouring in my window the whole time and there was not another car in the drive thru line but mine. There was no one inside but, the two employees. I finally got tired of my vehicle getting soaking wet on the inside and decided to leave.

My boyfriend and me stopped in with our three children at the Burger King located in Aberdeen, WA today. The younger gentleman working the drive thru window handed us a receipt to sign and then literally gave food to us as fast as possible. However, he failed to give my credit/debit card back. We did not even receive a copy of the receipt for the food that was purchased. Because of how tired and stressed we were on just wanting to get home, neither my boyfriend or myself was even thinking about the card at the time until we got home and realized we had no card.

This is a warning to all who eat at the Clearfield, Pennsylvania Burger King. There's a short [clerk] with glasses that works there that will hit on you (if you’re a guy), but then will become as mean as a snake to you if you don't have any interest. I use to eat there all the time, but now today, I'm never eating there again. When I was going there, I met a girl that worked there, but that [clerk] would keep trying to cut in between us, and hit on me. I eventually did get the other girls number, and went on a date with her, but as soon as that happened that [other] started being [rude].

My husband and I went through drive thru, placed and paid for it. They told us to pull up. Fries were not ready and they would bring food out to us. Well, the girl came out without any food and asked my husband to come inside. Something is wrong with the order. Then the manager and this girl that came out started flirting with my husband, telling him how fine he was and asking him who was in the truck him. Needless to say, I was furious. This was one of my favorite restaurants and I would go there 4-5 times a week, if not more. Now I don't feel comfortable going there. Very unprofessional and disrespectful employees. It resulted to emotional distress and disrespect. It ruined my whole day.

On 4-17-2010, my daughter and I went to the Burger King located at W Indiantown Rd. Jupiter Fl. We went through the drive thru, ordered 2 cheeseburger kids meals, one with a coke and the other with an orange soda. My 8 year old daughter finished her drink, opened the top thinking that there was ice in the cup, only to find that a large piece of the soda machine had fallen into her cup. It was the spout to the soda dispenser. I immediately went back to the store to complain.

This case happened on March 17. I bought 2 fish burgers for my son that night for the next day. I put them into the refrigerator when I got home, which was 20 minutes after I purchased the food. The next day, I put the burger into the microwave oven to heat before serving to my son. A few minutes after my son started to eat, I heard he yelled "Mom, something wrong on this burger, it tastes disgusting." I found a big area of black on the bottom bun. I thought it might be burned. When I approached closely to check it, it smells like mold. I felt very bad for my son. He even chewed and swallowed such bad food.

New advertised burger do not even remotely resemble the advertised photo. Photo shows large burger with mounds of lettuce and two strips of bacon hanging over the edge of the bun. Actual burger has to 50 size pieces of lettuce and 1/4 slice of bacon. What a rip. What false advertising.

I ordered a Double Whopper with lettuce, tomato, mayo, and cheese; and a Single with lettuce, onion, and mayo. I discovered the Double had no mayo and when I went inside I was told that they did not have any. Well, I'm sorry, but I can get vine ripened tomatoes at Winn Dixie every day. The single was ordered with lettuce, onion, cheese and mayo.

This a.m., my wife and I went to your restaurant for breakfast. We haven't been to this restaurant in quite awhile. When walking out to the dining area, I saw several "lack of maintenance problems".

But, to make sure I said excuse me and asked if anyone was working the front counter. I got no response. Then after about a minute, she replied that she would be right with me.

I was shopping at Visat Ridge Mall on 01/09/2010 on a Saturday. While walking around the mall we decided to place an order for 3 adults and 2 children we placed the order for 3 combo meals king sized and 2 kids’ meals. We received our order and proceeded to go home to partake of our meals and noticed we were missing a #2 with cheeses king sized and called the mall location back to make them aware of our dilemma hoping it would be resolved and we were told to pick it up next time we were at the mall.

Order # **, 8/27/09 5:14pm - The cashier had no idea what she was doing. She’s no help from the manager. I stood in line 20 minutes and there was only 1 person in front of me. The manager basically threw our food on the counter. I had to ask a couple of times for our cups to get our drinks. I had a coupon for a free Whopper and was charged for it. I went back up to the manager. She did not re-ring the order. She gave me my money and walked away. I asked for my receipt (twice) to talk out of my checking account and she ignored me. So, I took the receipt myself. This is not the first time I've had trouble with this restaurant.

I'm on chemo therapy and one of the restaurants recommended Burger King. I've been eating there recently and have noticed that in preparation of the burgers, the staff are not using gloves and also regularly wiping their hands on their trousers. Poor hygiene with subsequent infection to the recipient.

I stopped by and ordered two meals. The food was all cold but one sandwich. I took it back in to be replaced or taken off my debit card. The staff and manager said no, that it was not cold, and they just took it out. I walked out and my husband went back.

I am writing concerning the commercial that they are running with Sponge Bob and the women with the bricks in the pants. I do think that the commercial is very defensive to me as a woman and not appropriate for children to see. The commercial needs to be pulled. It hints to sexuality and this is not what Burger King is supposed to be about. The commercial is intended for our children since they put Sponge Bob in it. Where is the respect for women and children?

I am very offended by Burger King using a sex inspired song to sell children toys. The commercial is sexist and promotes sex to children. It needs to be pulled immediately.

The Big Shots were terrible. They were mashed and there were no tomatoes or lettuce. It looked horrible, nothing like Jack In The Box. The employees don't wear gloves and hair was hanging out of their hats. I blew $17.66 on April 19th.

I am very upset about the Burger King kid's meal commercial, baby got back. Last time I checked, kids under 13 were the ones consuming these meals and we have big butts shaking. Children hear the loud noise and groovy song and it catches in their head. Is this the message we want children to hear and sing because of a fastfood chain?

On April 17, 2009 at approximately 6:30pm, my 2 children and I went to BK. There was a dead bird by the door near the drive-through. I told the assistant manager and she said she had seen it this morning but did nothing about it. After we sat down, she got one of the employees to go out with her to see it. The employee (female) picked it up by the tail with her bare hands and came through the store, went past the customers (and there were several that saw her) while we were all eating, back through the cooking area to the back door and put it in the trash.

Burger King's new commercial featuring square butts is offensive. How dare they use these images to sell their product to children! It's interesting that they're using Hip Hop music and a mostly African American cast for this commercial. It's offensive and racist! You may rest assured that I am alerting as many people as possible about this derogatory ad. I am also asking people to boycott Burger King until this ad is pulled from the airwaves.

Burger King's commercial, featuring Sponge Bob Square Pants and the King dancing to a rap song while the women prance around with telephone books in their pants to make their butts square is inappropriate for children, is sexist, should not be run during prime time or day time television, is offensive, and racist. At the end of the commercial, the rapper says booty is booty and then the commercial talks about buying a kid's meal. What does booty have to do with food; why is there a black rapper talking about “booty is booty;” and what message is Burger King delivering; and who is the targeted population? As a black female, as a parent, as an aunt, I feel this derogative commercial is specifically targeting black children and adults because of the type of dancing, the music selected and the rapper at the end. I am also offended by the sexual innuendos (language and movement).

I am complaining about the Sponge Bob TV commercial. I find this thing very offensive and demeaning to women. I also think this is sending a very bad message to our kids. What do girls in skintight dresses shaking their behinds have to do with burgers? And the man at the end saying "Bootie is bootie" is so disgusting I can't watch it. As a long time customer of Burger King, I find this whole thing very distasteful and until they pull this commercial, I will no longer book birthday parties, nor will I allow them to attend one at any of the Burger King restaurants. It's about time we take a stand for some sort of morality in this country. Maybe Burger King would be better off relocating all their stores to the red light districts. After all, that's the clientele they are soliciting.

I was watching the show Two and A Half Men. During a commercial break, Burger King advertised their SpongeBob SquarePants Kids' Meal. The music was set to the song sung by Sir Mix-A-Lot entitled Baby Got Back. The women were wearing very tight clothing and had very large breasts. They were very seductive. Under the women's clothing were very large, square shaped boxes indicating that women were sex objects and their buttocks should be observed very closely. The man singing the song said that booty is booty and had two sexy, full-figured women sitting on each side of him. The demographics were for adults. Kids Meals are purchased for children and children should not be subjected to sexual innuendos. Disney should also be ashamed because SpongeBob SquarePants is copyrighted by their company.

I ordered a Triple Whopper plain, and the patties were covered/dripping with grease. It looked as if they were fried on a griddle rather than flame broiled. There were no flame broiled marks or taste. I think this store is not following the corporate cooking policy.

Disgusted with the service provided. Employees are constantly rude with customers, have no respect for family members or soldiers. If you order your food, it will take you an average of 20 min to 45 min to get your food, then hope that it was done right. I'm overall disgusted with the way this Burger King is being managed and more disgusted of the way they are treating our families and our soldiers.

Just like to share with you what happened to me during my last and will be the last visit at Burger King - Philippines (Robinsons Mall - Galleria). I think they were having their last order they cut the line of guest piled up at the counter and they said they were already closed. good thing we already ordered at the cashier. since they were already closing, we decided eat our food inside the movie theater. since they dont have much product available the cashier told us that if it's possible if we could wait for 5 to 10 minutes. since i am suffering from POLIO (my one leg was shorter than the other leg)i lean beside the highchair next in me, just to release the pain im suffering everytime i stood up for a long time.

when u go thru u never get what u ask for and when u address it with the manager u get the same answer they repeat what u wanted through a speaker system but u can not hear and they talk to fast.. the manager gives u a fast answer on the phone.

I love Burger Kings food and was so happy when they opened one locally but will continue to drive way out of my way to avoid this store. The employees are so rude they talk back to you! When i ordered cheese and got none, i took my ticket to the counter and requested cheese. the ticket was snatched from my hand when the burger maker screamed out that she made the burger how that woman wanted them though clearly BOTH tickets read whooper jr. W/CHEESE. the burger maker continued to mumble rude things under her breath as she literally threw the burgers(same burgers, mind you, not properly re-made burgers) as the manager, who i can't get more than a first name from and that's because it's one his name tag stood there and smiled. And that's all he did.

My complaint is with How customer service has went completely out the window. You drive up to the speaker to order your food start placing your order and even before you are through telling them what you want they are rushing you saying will that be all? so you politely tell them know and contiue on with your order and again before you are finished they are asking will that be all? after they finally quit asking you if that will be all you finish your order and drive to the window only to be rushed again.

In a nutshell, this female manager/supervisor has very nasty attitude and should not be working for any position that deals with customers. I was asking whether I was overcharged for what I ordered. She said I owed them couple more cents for an extra burger? (I didn't want an extra burger!) She got upset and clasped my receipt in her hand then threw it on the floor.

I ordered a Whooper at the drive thru window and when I got home I had a chicken sandwich which I took a bite of and threw the rest in the garbage. The person that took my order was as friendly as a snake.

The woman working the drive through window was wearing her headphones and using her hands to turn the microphone off and on. She would take the money from the customer, put it in the cash register and proceed directly to the french fries and scoop them in the box. I mentioned to the manager that she should not be handling food and money at the same time. The manager said she was supposed to be washing her hands after each transaction. I told the manager that she was not doing it. The manager shrugged her shoulders and kept working.

me and my husband and son went to burger in on pawnee in wichita ks on sunday may 4th 08 to have breakfast and the manager there his name was jerry it was around 10:30 am he was in the back making sandwichs and not haveing any gloves on he was also eating in the back where the food is made

On Sat, Feb 23, 2008 at approx 12:30 p.m., my husband and I went into this Burger King location to get some lunch. I had a coupon for a free whopper as long as I purchased a drink and fries. The employee taking our order said it was expired. This coupon had NO EXPIRATION DATE. We were handed our cups and went to get our soda. There was NO ICE or CO2 (only syrup) for the sodas. We mentioned this to management, and he gave us an attitude. The employee was getting our order ready and she was picking up our french fries with her hands. She was NOT wearing any gloves. Management was standing next to this employee and saw her do this and said nothing. We asked for some (4) ranch dressing packets, they opened the small refrigerator and gave them to us btu 2 of them were bad (out of date). If these things were wrong, who is to say that there is NO hot or cold water, refrigerator is not working among other things or other bad food?

Because my son loves trucks I took him and his baby brother to BK as a special treat. I ordered my son's Happy Meal and was trying to decide what I wanted to eat. While standing there I watched one of the workers as he was putting Burgers together. He was wearing gloves which was good, but he got an itch under his arm pit, shoves his hand down his shirt, scratched for a while (he saw me looking) THEN HE TOOK HIS HAND OUT AND WENT RIGHT BACK TO PUTTING BURGER PATTIES ON THE ROLLS! I felt sick.

This type of behavior is rude, and less than expected when dealing with an abusive employee who represent a franchise and to make matters worse by reversing roles and fabricating lies.

Only a couple of dollars , but it is the principal. The manager is a ##%&$% Hole and has bad customer relations skills and should be fired. Ripped by the Burger King.

Returned two chicken sandwiches because they were over cooked. The manager said they were okay to him, and gave me only $8 of the $11 spent and said the drinks were okay and he would now refund the entire meal.

My daughter had won a 25.00 crown card in the which spidey are you game. When we tried to get a prize claim envelope from FOUR different stores, we were told everything from (we don't know what that is) to (we thought the game was over so we threw them away) to just blank stares. I even called corporate office and was given an address to claim an envelope. I told the guy that I didnt have time for that because it had to be postmarked by the 16 of July. He said thats the best he could do. So my daughter dosen't get her prize and I wasted 10.00 worth of gas trying to get a silly envelope. I would have thought corporate would have at least taken an extra step to allow me to claim this prize.

It will not survive since it's in a nice area with many clean fast food restaurants nearby.

Every person that orders a kids meal is being overcharged.

i have my own landscaping company and i am out a lot and eat lunch at burger king quite often, but this store made me so mad today 6-25-07 that i have to tell someone. i am calling their 1-800 tomorrow also to complain. we were at the drive through today i pulled up to the screen and waited, after a while i said hello several times and continued to wait, after a couple of minutes i drove around and there were 2 cars ahead of me they got their orders and then a car drove around behind me, i said that i was waiting at the screen but know one said anything and i proceeded to order, she screamed the order to the main counter and the lady there said i would have to drive around again. i was in a hurry and i did not want to wait in line behind other cars again after being in the drive thru lane already to long. she said there was nothing they could do for me there, i asked for a manger and a latino man came and said there was nothing he could do and i would have to drive around through the line again, all i wanted was 2 combo meals for me and my son in the truck with me. i told them they would lose my business if they could not take care of me and my $10 order, he said o-well, i cursed and drove off quite angry, nothing like this had ever happended to me like this at a fast food restaurant.

I'm never going to Burger King again not only are their burgers lackluster but their customer service is a real kick to the customer while hes on the ground.

My six year old son had pains in his stomach, but I do not believe that he consumed enough of the burger to make him sick.

My daughter could of died!

I went to Burger King to purchase value meal bacon double cheese burger 3 Whopper Jr's with cheese 3 small fries 1 small drink a pie 1 nugget they over charge me for this order the food was nasty and sloppy and all the sandwiches were made with big whopper buns they charge me for more than what I brought I am very dissatisfied and I would like to have my charge card refunded this was the second time in questioning that I had a problem with this Burger King over charging me and not giving me all the food I had purchased or charging me for more food than I purchased and when I call and complain they are very nasty and do not want to refund me my money and tell me instead of refund I can come get the food any day since it was already purchased.