Burger King

I placed a order in the drive thru 11:45 pm. I spent 22.43. I asked for my sandwiches off the broiler. I live 3 mins away and my food was cold and old. I called and the night manager was rude and hung up on me twice. I will never eat at that location again and I will be requesting my money back. I went to 3994 Pleasantdale Atlanta GA 30340 store number 4939.

This place has the worst customer service, well there is a guy name Axel taking orders. He took my daughter's order. As I got to the register the manager Maria I believe that is her name started to ring up an employee's order which I thought was rude since they were people in line. Anyway she rang him up but he went in the back so here we are waiting for this employee to come back to pay and Axel and Maria were laughing cause we waited a long time to get our order taken, now he comes pay and no apologies from the manager or the employee.

As a former employee and a customer I'm very irritated at the lack of customer service of several Burger Kings in the Laurel Area. Today, I visited the one at 3359 Corridor Marketplace and my order which was 1 caramel sundae, 1 plain ice cream cup and an apple pie was placed correctly however once we drove up to the next window we were given an ice cream cone along with the sundae and pie. When my boyfriend asked for his in the cup this chick slapped it in the cup and never asked him if he would like it that way. Then I took my top off of the sundae. It was made sloppy and spilled out onto my clothes. That's poor customer service and just outright ridiculous.

So my husband and I wanted to grab a quick late lunch. Since we didn't have much time we decided to stop by Burger King in West Des Moines #114, Iowa, I decided not to have anything as my husband was ordering his but changed my mind and decided to order a small burger, the cashier seemed so tired to take my order and my husband had to apologize to him which I didn't understand why yet we were paying for the food.

I bought a BOGO burger value of $4 from a Burger King store in Corpus Christi in March 2018, and they charged me over $17. They did not give me receipt to see how much I am charged. I called BK customer service more than 10 times. Unfortunately they did not take care at all. They do not take care of customer and I am overpaid $13 for just a burger!!! Customer service told me we are going to send you a check but they did not and every time I call they say, "We will call you back." They word is not true!!

I went to Burger King in crescent City CA. I have been going there for four months now ordering the same thing everyday. Sausage biscuits for .79 but I replaced the sausage for bacon due to my son not being able to eat sausage. I have always paid the .79 .85 out the door. Today 5/18/18 they charged me 3.86 for the same thing I just ordered the day before. Um no. They said that the sausage biscuits were the one that is on sale. I said yes I know I order that but have to replace the sausage for bacon due to my son not being able to eat sausage. He said, "Well then it becomes 3.86." What? I said, "May I speak to your manager", he said he was the manager and now I am 86 out of there that they will not serve me anymore. Um what. When I asked for the main number to make complaint against him he said he didn't have it with that haha. And closed the window on me.

I am a 75-year-old senior citizen who is been patronizing your restaurants since the mid-60s and that is about to end and I want you to know why. I ordered two Whoppers with special instructions at your store located at 1496 Boynton Beach Blvd., Boynton Beach, FL. I did not receive what I ordered and when bringing the sandwiches into the store and talking with the manager he said, "That's the way we make them," and refused to remake the sandwiches the way that they were marked on the receipt. I am recovering from a heart attack and the last thing I needed was an argument from this manager. At that point I just asked for my money back and he mumbled under his breath, "We don't need no hockeys." I wrote a letter to the CEO of Burger King Daniel S. Schwartz who did not even have the courtesy to respond.

On Saturday May 5 2018 between 1-2 pm, my daughter was approached by an employee at Burger King in Lenoir N.C. As the women approached her she said to her, "You have to pay for that drink". She accused her of trying to put pink lemonade in a water cup. My daughter purchased a medium lemonade and I asked for the water. I was in the car. My child told me what had happened and said there was nothing in the cup when approached and the employee took the cup out her hand and put water in it. I entered the restaurant and told them they were wrong about my daughter and they had no right to be watching her and approaching her.

Good food bad service customer. The cashiers make mistake and the supervisor talk to me like was my fault. The place is on Tampa Burger King on Van Dyke which Dale **. I certainly not come back. Make me feel so bad.

This is in reference to store # 16624 in Dallas Texas. I went into the store and how many of you know that the TX Double Whopper comes with jalapenos, I didn't. I order my burger as always no tomatoes, no mayo, no ketchup just add mustard with lettuce and pickles. I got my burger and when I started to bite, I said that doesn't look like a pickle. I told the CSR at the counter, "Is this jalapenos?" and she looked at me like, "Uhhh yes, what did you think it was?" I said to the CSR, "That picture looks like pickles and not jalapenos." She was unconcerned like, "Yeah whatever". So basically I paid $9.68 for a medium coke and medium onion rings.

When I went to the Burger King # 4075 in South San Francisco, CA, It was about 7:03 am just 1 customer eating. I made an order of 10 biscuits and sausage and a coupon meal. The Spanish manager told me, "You have to wait 17 minutes." So she gave me the coffee and I said, "I can get the coupon meal and wait." So I wait 10 min and ask her about the croissants and she gets rude and say, "I just asked you if you want coffee first." I said, "I can get the coupon meal and wait." She starts talking about I said coffee first. I didn't want to say anything back fear of spitting in my food. As I wait 1 guy comes in, made an order, left for 2 min, came back. She gave him some biscuits. Then another guy comes in 5 min after him with his own coffee cup and gives him 2 biscuits sitting on the tray. So you mean to tell me while people come in and order the biscuits and because my order is big she can give away my biscuits and I have to wait longer.

I bought an Arnold Palmer at the Village Cr. Location in WS, NC drive thru Tuesday, 10 Apr18, at 930pm and when I drank it, I don't know where this came from but it tasted like maybe mopping or cleaning water, I don't know why, it was bitter and burned my throat. I immediately threw it out. Please reimburse me for the drink. And find out what was wrong tonight, and please email me and let me know. Thanks.

Went to Burger King for breakfast located in Miami Beach on the corner of the cashier. Gives the impression that we are in the hood and I rolled up to her asking for a favor. The cook seem to think that the customers are idiots for not knowing what is stale and what is fresh. I was served Tater Tots that was hard and cold.

The actual in-store purchasing process is fine, I had no issue there. However, if you need something delivered, or God forbid something is missing/needs replaced because of damage - then you're in BIG trouble. These people never answer the phones, and their website conveniently does not work. I have done the 45 min - 1.5 hr wait times on the phones 5 times - and that was just to get my item delivered properly. Now when I call to get items sent that were missing/damaged I get "All circuits are busy" every single time I call. I have been trying to call them for 2 weeks now.

On the morning of 3-9-18 at 9:30 am I ordered a bacon, egg & cheese biscuit and an egg & cheese croissant at the HW 5, Douglasville GA location. I paid with a $20 bill & got a $10, $5 and some change back (the only money I had in my wallet). Later that day I was in Ace Hardware and paid for my item with the only $10 bill I got from Burger King, the girl checked it with the pen & ran it through a machine then said it was bad and took my money. I went to BK & talked to the evening manager (store manager had left for the day) and she took my name & told me to come back the next morning (the 10th) to talk to the manager & she would reimburse me, because they had a bad $20 come thru a few days before.

I went to the Burger King in Campbell California and bought 2 whopper meals. I live only a few minutes away so took the food home only to find that all the food was stone cold. I complained online but got no reply. After reading the numerous complaints online it's clear that Burger King does not care about their customers only in making a fast Buck. I would advise anyone to choose a different fast food restaurant as this company is the worst. The store number is 2012.

I went to Burger King after work February 1, 2018 and was given a screw in my onion rings. I spoke to customer service about what I found. I was told someone would call me. Of course they did not so I called again. A representative did finally call and he asked where could he meet me to give him the screw. I was told after several calls that it was not Burger King's fault that I found a screw in my food because they did not make it, they brought the food from someone else. WHAT??? Once you buy the food it is yours and you sold it to me, Burger King does not care if their food is contaminated or objects are found in it. They take no responsibility and this is WRONG. They should be made to pay. Picture is on my phone.

I bought my mom a Whopper at Burger King on 671 East Market Street in Akron Ohio 44304. Within 2 hours of eating it all she been doing is throwing up since yesterday. It was cold and old and she got food poisoning and all the vegetables on it was old too and the pickles was even old and that all my mom ate yesterday and haven't been able to keep food down. I bought 2 Whoppers. Only ate one taking picture and throwing so nasty. Shame on Burger King for not caring about the consumer and just trying to make a quick buck.

3368 Railroad Rd Bamberg, SC Burger King. This is a very slow service business. I see people leaving all the time, even I have left. Someone needs to learn how McDonald's and Hardee's can get people in and out of their place of business. I like BK, but they won't last long if they keep losing customers.

Went thru drive thru. The guy said, "Here's your drink." He gave me a straw and a receipt. Then they gave me the food. I asked, "Can I have my drink." She said, "He gave you the drink." When he didn't they finally gave me the drink. My food was cold and tasted old. Never go back there again.

Worst burger "Double Whopper" in my life!!! 15 minutes waiting in the parking lot for a Whopper and onion rings only to drive 3 Minutes home to find an ice cold burger with a piece of tomato three quarters of an inch thick and the diameter of a silver dollar! Bad enough but it was Green as well! One piece of lettuce the same diameter and Brown!!! Onion rings like Rubber! Employee and manager?? Needs fired, my last trip there! Store located on Rt 27 in Ocala Florida! Threw the receipt 9$ plus away with the piss poor excuse for a meal.

Lived here for 9 yrs now, came from Portland. Loved BK in Portland area. Came here and I believe it's the worst Burger King EVER. In 9 years I've tried to get a "decent" burger and have failed. The meat is consistently cold and dry, bun slightly warm and those are the best ones. Most of the ones have "Whoppers" been just plain cold w/ old fries. Took 25 minutes tonight (I tried again) for 3 cars in front of me to get served. Got my food and it was just plain inedible!!! Has to be the worst BK in the chain. I try about 3 times a year and give up now. I used to eat Whoppers at least 4 times a month in Portland. Do not waste your time or money in Crescent City CA for a Burger King.

This morning I decided to have a quick biscuit and sausage from Burger King. My first mistake of the day. How's the weather here in Clinton Tennessee? The food was cold dry like it had been under a heat lamp for hours although it was only $0.79 / sausage biscuit. I purchased four of those plus one senior coffee. The biscuits were all dry and lousy. I would much rather go 5 miles further down the road to the Burger King located at Highway 25 and Highway 61 in Clinton Tennessee. The five mile out of the way travel would be worth the difference between the two locations although I don't think I will ever bother having another sausage biscuit from Burger King.

It's sad theater Burger King claims their burger is better than the competition because it's flame broiler. That may be true but what they fail to mention is the fact that the burger is flame broiler then put into a container and microwaved to order. If could be a decent burger but the microwave ruins it.

I have three complaints about BK. The first complaint is that they have extremely slow service. You would think after you wait forever for your food that you would receive a full order. The order of fries was only half full. I completed the survey at the bottom of the receipt for a FREE WHOPPER. When I went to claim my FREE WHOPPER, I was advised by the cashier that in order to receive my FREE WHOPPER, that I had to purchase a drink and a side order & that the total purchase price in order to receive my FREE WHOPPER was more than $3.50. I did not want a drink and a side order. The receipt did not indicate that I had to purchase anything in order to receive my FREE WHOPPER. This is poor marketing by Burger King. I will not be completing any more of their surveys!

This is about a particular Burger King Store 6992. It's the one in Town here. It was the only fast food place I would go to until recently. There is another BK 5 or 6 miles down the street that I will go to if I ever feel the urge. I doubt I will though for a long while. We stopped in for what we thought would be a quick breakfast. Ended up making two orders due to forgetting two croissants. The First Order @ 18.06. Pancake platter with no meat, pancake platter sausage, Ultimate platter, side sausage, small hash browns, Plain biscuit, 2 orange juice and 1 mocha Coffee. While that was being made I remembered what I forgot 2 crossandwiches, 1 ham egg and cheese, 1 Bacon Egg and cheese, a small hash browns and a coffee.

I used to love BK Whopper. Lately I have noticed it is nothing like the whopper they have on the ads. Ones on the ad has lettuce tomato, etc. showing. All the ones I have ever gotten shows only two flattened buns with a thinly pressed meat only showing. Upon opening it you see wilted tomato and lettuce in the middle with sauce only in the middle of the sandwich. More than 1 time it had a burnt taste to it so I was thinking they overcooked the patty. Last one I decided to look and the inside of the bun was black so I noticed it was the bun that was scorched. My gripe. I used to love the whopper, now it doesn't taste like it used to. Isn't fresh veggies in it. Doesn't look anything like the pretty whopped pic of their ads at all. I would say they are flirting with false advertisements. I don't need to show any proof on here. Just go buy a whopper, which costs lots more then just a lil while ago, and see if it looks anything like the pics of it on their wall.

Myself and husband ordered the chicken Parmesan chicken sandwich. Both sandwich had very little sauce on it and as well the cheese. The cheese was not even melted. The chicken was overcooked. Will not be going back to this Burger King.

We were coming from Willits Ca coming back to our hometown escaping the fire from Santa Rosa coming back from that area. 2 BBQ bacon kings, 2 small fries and 2 small drinks, my son is 13 so as a mom would do, he ate his burger and I did not as mine was not in the bag. We were not in any hurry but 1 burger was missing. The young children working, need to pay attention at what they are doing especially in these hard times.

So first let me say that I have never had a bad experience with any Burger King employee or restaurant prior to this experience and this review is about 1 employee at one Burger King location on S. Hwy 97 in Bend, Oregon. Bend Police can verify that this incident actually occurred on Saturday, October 14th, 2017.