Burger King Reviews

This Burger King was super fresh. I loved it. Great customer service. Thanks guys for the great experience that I was able to create coming in eating you guys’ food. I had a beautiful experience and it was super clean inside of the business. The customers were very respectful and nice.

After watching a YouTube post and watching how a manager treated a customer with a bandaid in his son’s burger wrapper, I’m afraid to say that’s not healthy. But hey stuff happens. But the way your employees treated and called the customer a liar. Never eat at your restaurant again. In food, customer service is #1.

My little one wanted the new Wednesday meal. Ice cream machine they say wasn't working. Also drive thru employee was very rude over intercom. Kindness comes along way in this world that is going through a lot. Won't be coming back. I will stick with McDonald's.

Horrible customer service. They can barely speak English and always mess up my order. The management is horrible. They never resolve issues because there is no phone number to file complaints. Burger King is not the good quality anymore!!

I am on a keto diet. Burger King is my favorite burger. I have ordered in the past and just thrown away the bun. Today I ordered from Burger King at 1200 West Club Blvd. Durham NC. I ordered as a keto customer. It took a few minutes and I was curt with the clerk. She was really nice. I apologize. When I got home I was so pleased. My three burgers were on a large salad tray. Spaced to save the cheese. There were tomatoes, pickles, onion rings, and lettuce on top. There were forks and knives in the bag. I was offered condiments. If I had forgotten a bun I would have still been happy. This is a great response to those whose diet is restrictive, but necessary. Just sorry about the clerk.

The unsweetened tea dispenser was just water. I asked a female employee for unsweetened tea but she never responded nor did she fill my cup. I had to get sweet tea even though I am a diabetic. No fork for my pie and no napkins.

On September 22, 2024, my grandson and I stopped at the Kingdom City, MO Burger King (#19449) about 3:22 pm. I should have turned around and walked out when we were greeted by an overflowing garbage receptacle with trash all over the floor. But we proceeded to the unattended order counter and called out to get someone to take our order. We paid and were handed 2 cups for our drinks. We prefer non-caffeinated drinks, but every single choice we made was sold out except Punch (yuck). Note that the drink station was littered with straws, lids and paper refuse (empty straw papers, etc.). We found the cleanest table (most were not wiped down from prior customers). We waited some time for our order, which finally came up.

I went to the BK in Lake City, MN at 5:30 pm today, Sept. 28, 2024. I ordered the Royal chicken sandwich with small fries and a coke. I had to ask for the coke and when I received it, the young man just about dropped it because he had the wrong lid on it. There was NO ice and the cup was only 2/3 full. There were no napkins in the bag. The fries were just barely cooked and the sandwich was swimming in mayo. Not going back. Did not get receipt.

Tried to order food by calling the order in over the phone as I have done several times. The guy refused my order so I sent an employee up to grab lunch. The thug at the drive thru had a ski mask I thought I was going to get robbed. Needless to say the incompetent thug still got the order wrong after repeating it multiple times. I will never visit that dump again.

I went to Burger King on Hulen in Ft Worth. There was a customer there that told an employee AND mgr that she was going to the ER Because they screwed up her order and gave her something she was allergic to. Both employees acted nonchalant. I ordered an impossible whopper with only cheese, ketchup, and tomato, I was having it for dinner. I was there at noon. I also ordered a double whopper with NO tomatoes and 2 large fries. I was handed the bag and there was NO fries. I told her there were NO fries! Again she acted nonchalant and put fries in bag and said there were only three employees. I told her to pay attention. When i took out the burger for dinner, I got a WHOPPER, NOT impossible whopper and it had tomatoes! I checked my son’s order and it was a SINGLE whopper no cheese and it had TOMATOES! I’m GLAD I checked it, that place is a JOKE!!! I’m going back today to see what happens!

I really enjoy myself at this Burger King 2367 Highway 92 W in Auburndale FL. The staff was very excellent, the food was very hot and delicious. When I arrive at the store it smells so good, very much clean, the bathroom was very clean and nice-looking.

Visited Store #5443 Dallas TX 75228. Ordered a Bacon Burger no cheese. When I looked at my Burger it had One Piece of Bacon on it. The One Piece of bacon was cut in half and put on my Burger. I ask, "Why are you doing this?" The Burger supposed to have two whole pieces of bacon on it. The store manager, stated that's the way Corp. Wanted it. One bacon cut in half and added to the Burger. That's Sad.

I went through the drive thru tonight. I ordered at 8:15pm. Got my food at 8:46pm. They tried to give me half my order while I had to wait on the rest, I said, "No. It would be cold by the time I would get the rest." When I got my order wasn’t even correct. They had to make two of my sandwiches over, and when I got everything the half that they tried to give me before was cold. They didn’t even keep it warm. No flipping starts.

They greeted me at the door. My food was fresh and they made it quick. I didn’t have to wait in line either. They made sure I didn’t need anything else before I left. They made me feel like family. I can’t wait until I go again.

Hello yes I ordered from them on 8/22/24. My order was $38.07. We never received the food. I emailed them several times. It took the computer a week to even email me back. Also I tried to contact corporate and never got through. You can't even talk to nobody so do not order from the website at all or you will lose your money. They tried to offer me $15 and also lied and said the food was delivered and it wasn't so please be aware. Do not order from their website.

I have been visiting the Burger King on Trinity Blvd. for years and I just got treated by the unprofessional manager in a very disrespectful manner. I waited in the car line for more than ten minutes. Then I honked my horn to get some assistance and He came on the voice box saying... "Don't honk your horn in MY driveway. We get with you after." He allowed someone else that drove up after me. I explained the reason why I felt to blow my horn and He then refused to serve me and flatly told me with His aggressive voice to go down the road to another Burger King.

I went to the Burger King on 1935 Coney Island Avenue and the food was horrible, it was the worst BK, I have ever eaten, and I don't recommend any go there. Also, they stated there was no $3 Wednesday whopper at their location despite the app saying so. The staff seemed bothered by me asking about the deals and were very dismissive. I settled for the $5 meal and the food was awful.

We waited in the dining room for over 30 minutes. We ordered on the BK app. When I went to ask about our order I was told they never got it. Employees said I sent my order to another BK. I showed them on the app we were at the right location, order number and time. They still denied me and said I was wrong. Then they found my ticket and admitted they had erased our order. I am attaching a copy of my receipt, time, order number, location. They did not have the fiery chicken fries, our fries were cold, the onion rings were old, the fiery whopper was a joke. It was bland and tasteless. The chicken sandwich had virtually ZERO fire sauce on it, but it was edible. The only redeeming part of our entire order was the fiery Sprite, only because the employees were unable to mess that up.

Juan has great customer service. Thank you sir. Food was good, hot and on time. I appreciate the hospitality and great customer service. Would refer this place anytime. Thanks again crew. Have a great day.

Someone met us at the door and greeted us. (Even held the door open for us). Once in the door we were met with smile from the cashier. She promptly took our order. The order was ready before we finished getting our drinks and ketchup. Order was right and delicious. Very good service. It was in Richland, MS off of hwy 49. This kind of excellent service is rare. Thanks to all Burger King workers at this location.

Louisville, Ky New Shelbyville Rd. location just opened a few days ago, the wait was very long, the fries were extremely over-salted to where you could not enjoy them, wilted lettuce on fish, taste was not good, soggy. Waste of $9.00. Horrible experience!

Burger King changed their sauce to sweet relish and it ruined the Whopper. This is their signature sandwich and it sucks now. It doesn't even taste flame broiled. It tastes like a hot dog hamburger çombo. Nobody likes that. I guess Burger King doesn't like customers anymore because the Whopper tastes terrible. Bye Burger King.

Really, went to the Burger King on Thursday June 27th, was looking forward to two original chicken sandwiches this was around 6:15pm, no one was taking care of the counter and the guy in front had his back to me, I waited 10 minutes and kept being ignored until there was a line behind me. Finally a guy showed up at the counter. He wasn't wearing the apparel everyone else had, no greeting just gave me a dirty look like I was interrupting his day, I told him what I wanted. He asked for name and waited on the next people in line, they started getting their orders before me. After 15 minutes the guy that had his back to everyone mentioned to the restaurant staff he was still waiting on 2 originals.

Pulled thru drive thru. A very unhappy young lady served me. I had to go in and get napkins. The outside and inside is disgusting. Did not eat food. It cannot be good by looks of the place. Dothan Ala. Westgate parkway .. Nasty.

I went for lunch June 18th around 11:40 am. I got the $5 bag and was charged $6.36, I asked why but I couldn't understand the young man taking my money! Then I drive away, my first mistake, I got no BBQ sauce, my fries were cold and still tasted like a raw potatoes!! The manager was NOT friendly at all, she must HATE life! Let's talk about the meatless chicken nuggets, gross, they were cold also and gross! I don't know how you stay in business with worker like that! This was the one on 44th Street by Clyde Park! I will NEVER buy from your establishment! You need to do better!

Almost 10% taxes, not going anymore. Greed and more greed, worst addiction. CEO making a bundle that is never enough…. Boycotting is the only way to hit them where it’s hurt. You won’t see me anymore.

** apparently one of the mangers was working the drive thru and was extremely rude and her young employee as well. They both have 0 customer service skills and very unprofessional. The Manager stated I completed the order for inside store pickup. I have attached the receipt in which it clearly was drive/thru. When trying to explain the drive thru window was closed on me. This happened at the BK 66 Cordial Martinsburg WV.

Sorry guys but after 50 years of being a customer your products and service are poor now. Will avoid any location period. No value in what you offer. This is true with most fast food providers now, sadly.

This Burger King is located in Leesburg FL. This place has always been slow, and I told myself to never go back. Well, I did to only get two Crispers. When I made my order one car had just got done with their order and there was already a car at the pickup window. So now there are only two cars ahead of me and I sat in my car for almost 20 minutes. 5 more cars had pulled up behind me and the first car was still at the window. Second car behind me had left the line and pulled out. I followed him. What the heck is wrong with their management to let 8 cars sit in line for more that 20 minutes???? These are the same people who want 20 Dollars an hour??? Never again...anywhere will I eat there...No wonder they are shutting down stores...

Omgoodness, have been too many BK's and the 36th & State KCK is the worst, once ordered sauces to receive free fries, never did receive the sauces. Ordered for my baby jr whopper, received a cheeseburger w/ large onions. I will not be back and want to warn everyone.

I went to drive-thru at the Central sSuare location and I had asked for fresh food. I paid my bill and when I received my food they told it was fresh. When I opened my food it was not fresh. Fries were very hard and stale, when I got home my burger had hair in it and was very bad like it has been sitting out for hours. Even my doctor pepper was watererd down. This is very unacceptable!! When I ask for fresh food I as a consumer should be able to get fresh food!! The prices keep going up and the quality and quantity have gone way downhill. Burger King used to be one of my favorite places to eat fast food wise. But now it's just like the other places. I've been very busy all day and didn't have time to make dinner so I figured I'd go get something fast. Honestly, I should have just went to McDonald's. At this point I just want my money back. I'm ashamed for the way Burger King has become!!

After 50 years of dealing with BK, time to leave it forever! Slow, food cold, don't accept coupons, don't accept phone cards. Sometimes out of burgers, sometimes out of soda, sometimes out of chicken. Takes forever to get food they do have. Complain to corporate....useless! Avoid all Bk restaurants and take your chances elsewhere.

This is about their Website / mybkexperience.com. They hand you a receipt with an invitation to visit that website, but it's never coming up. Then you use "Contact us" to tell them. Yeah right! That's not working either. You pick a choice of subjects they show you, including "Chat with a Rep", but you cannot submit your choice / response, because there is no "Send" button or link. These SOB's do this on purpose. They don't want to be bothered with such things.

I recently had the pleasure of dining at Burger King, and I must say, it lived up to its name. The restaurant exudes a cozy yet vibrant atmosphere that immediately draws you in. Upon perusing the menu, it was evident that Burger Haven takes its craft seriously, offering a diverse selection of gourmet burgers to suit every palate.

My local BK scams us senior citizens... They "keep the change" relying on our metal slowness... Latest adventure I had.. Last week.. They screwed me out of $5.30. Their website doesn't allow us to navigate anything without a receipt, I was never given a receipt in my transaction, so I cannot complain directly. I believe that is an obvious attempt by BK based on an apparent business model: "For every senior customer we lose, we get 5 young ones." So the good news for BK.. You just got "5 young ones to spend their money with you."

After watching 100's of commercials on TV I finally decided to go to a Burger King and try the Jr. Whopper special (2 for $5). I ordered at the drive up kiosk and when I pulled forward to pay and pick up my order, #66, there was chaos and confusion at the window. I tried to pay with a $50 bill, they had no change available and when the employee returned, I simply gave him my credit card instead. After about 5 minutes, I was handed a bag with my order.

I bought a Burger on Wednesday. It made my brother vomit and gave me stomach pain. Make sure from your fresh cheese and your employees too because the people is not toys okay and make sure you have a clean and safety.

There was a little girl, Who had a little curl, Right in the middle of her forehead. When she was good, She was very good indeed, But when she was bad she was horrid. - Henry Wadsworth Longfellow. Same thing for Burger King. It's a franchise. If the owner/operator is on the ball it will be good. Otherwise, the other.

They have a fake contest. It's already predetermined and their patties are really not flame broiled. They're pre flame broiled. The burgers and fries suck. I would not join your contest or buy any other products.

I went to Burger King location 8500 Reseda Blvd Northridge CA and went through the drive thru early in the morning around 6:30AM and the lights was off, so I pulled forward to place my order because no responded, the employee who said his name was ** was so rude to me. I ask can I place my order here, I didn't see no lights on, the employee going to say pull around again, Why is that my fault y'all did not have the light on and on top of that under construction, it's all confusing to get in the line. The manager's name at this location is **, I left a message, hopefully they can make this right.

Went through the drive thru, for the first time in months because order is always wrong, and both burgers were made wrong, cold food, went back to Location on 5922 Merrill rd Jacksonville Florida, because phone number not working, manager extremely rude and very sarcastic. Asked where the food was and I stated in the bag. Looked at burger then receipt and asked which burger was wrong? Really? Seriously? The wrapper shows NO onions and lettuce but the receipt shows ONLY lettuce and onions. Will never patronize Burger King again as this is the last time and chance I will give this franchise my business.

Best place to grab fast foods!!! The prices of the food were like every other fast food joint. However, the taste of the chicken whopper burger was really good. The best part is they don't put ice cubes in the cold drink. I would suggest choosing a burger and going for the meal option.

Delicious Meals!!! Burger King has quite a big space to accommodate people... the seating is comfortable with tables, chairs and small sofas. The menu listing is clear and the staff is polite to assist your queries. Food is very good and pocket pinch is fine and not very expensive!!!

Burger King’s Whoppers are horrible. The restaurant is also filthy and has not been cleaned in years probably. An absolutely awful experience. Burger King ALWAYS gets my order wrong and it is an absolutely disgusting restaurant and anyone who thinks otherwise needs to get their taste buds checked. The whoppers are covered in filth and taste like they have been sitting in a dumpster. The staff is incredibly rude and unhelpful, always rolling their eyes at customers.. The environment is filthy. So avoid this restaurant at all costs. Don’t go here and don’t waste your money..

I go to Burger King four times a day. Every time I go in I ask for my usual, but they always tell me they don't know who I am. I should be a very valued customer, I am their #1 customer. I am very unhappy with this treatment!! I hate it here!!!

Stopped in after work to order an sandwich to head home. Ordered a fish sandwich with no Lettuce nor pickles. The attendant repeated my request twice to make sure he had it correct. When, sitting at the window after paying, I heard the guy that was bagging my food, tell the other employee, was I just make an biggie. Oh! Well better luck next time. I just thought they were having an conversation between the two of them. When, I arrived home. It was my order that was the biggie. He didn't read my ticket that I placed correctly. My sandwich had lettuce and pickles. On my receipt it clearly read 1 Plain- 1 t Tartar. Had lettuce and pickles and no tartar sauce at all. This fish was so overcooked, I couldn't even bite into and eat. This was so upsetting to me. I'm allergic to lettuce and I'm unable to chew pickles.

I was there about 2 pm on Friday and a cashier named Emmanuel served. She was great, very friendly. I didn't have to ask for anything at all. Everything was in the bag. Gold standard. She is always pleasant in Destine. I was happy about the service. Would visit again.

I have been going here for years. Good quality food, great staff. Always very professional and courteous. If not I complain and they always fix. These guys go out of their way. That is why I keep coming back.

They put cheese on my cheeseburger. Next time I see you, you better not put cheese on my cheeseburger or I will come in there with my ops, so for that, you get a 1-star review. PS I have cameras in your bathroom...

I order a Burger king online with the last of my money. Burger king only have meat Beacon cheese ketchup and mayo. I asked for no mayo. Instead they added onions. I'm Allergic to onions. So now I have no more money, nothing to eat and am sick from biting the.

I came in to order. The order taker didn't greet me. I could hardly hear the young lady. She wasn't in uniform. Didn't make eye contact. The Lil ** boy was sitting on the counter slouching over the table. Was rude when I asked for a application. Everyone was just standing around. I didn't feel welcomed. This was burger king e 10th sioux falls sd. 01/24/24.

I never got my 2 dollars change and the manager said I don’t know what to do about that along with the sweet tea is not even sweet at all. I’m so mad at right now. They wouldn't even help me. This is so crazy. Why even be open? Why can’t you count the drawer and find my change please. I mean manager was so rude.

I wanna thank Emerald for being very nice to us when we came. She has very good customer service skill. She was very helpful and kind to us. She checked on us while we was eating to make sure we was ok. She was smiling the whole. I just wanna say keep up the good work

Both times I ordered online and gave them around half hour to get ready but when I arrived. Didn't even know anything was ordered or even looked at monitor so I had to wait longer which made me late for work.

I hope they Sue the hell out of you for false advertising. Your sandwiches are cold room temperature at best. Dirty restaurants. Unfriendly employees that are rude. Shame on you Burger king as I will never return.

December Friday, December 29th I ordered a meal to Wapa Mills. Couldn't have extra meal, no pickles. My daughter is allergic to peppers. I remind you double manager what I ordered. She loudly said, "Oh best wasn't debate." Okay, I take the bag of drop off first of all. The drink they water down cause I guess they made them too soon. Secondly, it's pickles all over the sandwiches. Wasn't cutting half. Wasn't the way I ordered it? That's $25 down the drain. Is still trying to figure out why? It was $25 when the combo says that it's $9 each. One sandwich tasted undercooked and the second Whooper was burned, the drinks were water down. The only thing were good was the French fries.

I have yet to order any food from the Burger King in Diamondhead Mississippi that was edible. Today they messed up my order AGAIN. I had no napkins. I had no sauce. The food was cold, and the cheese that was on my Burger was not a slice. It was a slice of cheese that had been torn in a little piece. And thrown on there. And the end of its tomato. Then still had the stem on top of that. It had little bacon crumbs instead of the bacon that I paid extra for. When I tried to show the cashier. The food that I got and the quality of it. She rolled her eyes, shrugged her shoulders, and didn't care. And there's no 12 actually call and speak to with burger king. You have to send a man email and they send a generic response anytime.

Angela at the drive thru is a diamond to Burger King. She is the nicest most courteous person I have ever met in fast food drive thru. Her people skills should be rewarded highly and because of her we choose This Burger King over many fast foods we have here in Clinton TN. Don't lose her BK. She is a gem.

My sandwich was cold, my husband's sandwich was cold and I didn't receive my soda and when we asked the Dasher about the soda she said, "You have to call the store." I'm over it. These restaurants are not what they used to be so I'm done. If you fix food that way when it's ordered I feel like it will be that way in person so I won't eat there anymore.

My friend & I visited BK and she ordered the Sausage Biscuit meal. This was her 1st time trying the Breakfast menu. When she removed the food from the bag the Biscuit was burnt, never seen a burnt biscuit!

I can’t believe I stopped to get my grandsons and me TWO small bags of fries. When the guy told me $7.50+ for two small fries, I told him to keep them. Are you kidding me? I can get a decent meal in some diners for that. BK should be embarrassed by those prices. Will get an entire bag at Shop-Rite and air-fry at home.

Will ask for your order and leave the store halfway through. So I get it. It's Thanksgiving, everyone wanted to go home and be with their families. So why not put up a sign with the time you close? Why not tell me as I'm halfway through my order, "I'm sorry we are closed now"? Nope. She helped the 2 people ahead of me, than asked for my order. So she isn't responding and I say, "Hello, Hello." I waited thinking maybe she was the only person there and was helping the 2 in front of me. Finally, I realize there's no way, and drive up to the window to see what is going on. She literally left the store in the middle of me ordering.

Order the wapper Ashford to meet. Made fresh with meat, cheese manage and mustard ketchup, came back with everything on it. Asked you to take it off and made another one I asked for to be made fresh. They could just take this stuff up. I started to watch him this time. Every time they took a piece of meat out of the back. They took it out of the warmer. It was not made fresh. I know you can request a fresh Burger made from Burger King. They did not do that. I have talked to the manager. Her name is Flora. She argued with me about it was fresh. I watched them take it out of the warmer. It was not made fresh. Don't know why you have to argue with the customer. But hey that's one of their two point two stars in Baytown Texas Burger King.

I used to go to Burger King all the time, even my kids loved it. But that all changed one fateful day. I was going to burger King with my wife and kids like an ordinary Tuesday, but when I and my wife ordered a Whopper, and we bit into the burger, as my wife was enjoying the burger, I bit into something hard, something weird. As my suspicion increases, I decided to say it out loud "hey, I bit into something hard. " My family gets confused, I take the burger apart and I find a white hard object. I take the burger back to burger King and I say "what is this in my burger!" They respond "Oh we are so sorry! How did that get in there?" I ask "what is it?" They don't respond. I ask again with a higher tone of voice "WHAT IS IT!? " They respond this time. "Uhm a tooth sir." I say "I am never eating here ever again. NOT ME, NOT MY FAMILY, GOOD DAY SIR!"

Cashier was rude, when asked a simple question, she ignored me and didn’t come back after I asked to add to my order. When she finally came back for the payment she said I had to go to the back of the line to add to my order when I was already at the window. This was at the Vero Beach Burger King on US 1

On Veterans Day November 11 2023, I was told that Burger King was honoring veterans with a hamburger. I was in the area on Fredericksburg Road in San Antonio, Texas and the woman behind the counter, sighed in an exasperated manner and said "I can give you a drink". As I was leaving, she said "You can have this hamburger. Somebody left it and it is only going to be thrown out anyway." Well, I thanked her but when I went outside, I took a sip and the drink was mainly ice. I thought about the attitude so I threw both away. What a ** way to treat a veteran. Never again will I patronize that business. NEVER!

This is for a specific Burger King on Anderson Snow Rd in Spring Hill, Fl…We have tried to use this store many times, as it’s our local store, and have been disappointed each time…Food cold…old or very small portions….it’s the last complaint that forced me to write this. We decided to give them one last chance and ordered the new chicken wrap…Another disappointment…My first bite was of lettuce, by the time I finally got to the chicken I realized it was the size of a chicken nugget. It’s too bad as the final taste was good.

Going thru the Drive-Thru at Burger King in Coos Bay, Oregon I was having trouble finding the items I wanted and the p;erson taking my order happened to be Chritina the Manaqger. She was so patience and her suggestion were very helpful. Like she said everything will be hot and to our liking. Chrisina was right and so helpful I went thru her drive-thru again and she was manning the mike. I said hi to her and said I'm back again and she laughed and asked me my name. Very nice resturant.

I used to like Burger King but so tired of their commercial YOU RULE.. Will not be going to Burger King anymore and it was my favorite. Why are you putting so many stupid commercials.. Your food is good but need better ad campaigns.. YOU RULE doesn’t do it..

Burger King, Greenwood, South Carolina, in town, Main Street my wife and I were hungry so we pulled up to the drive through. We ordered the BK whopper Jr. Duo, which btw are the size of a 3” slider. We also ordered 2 large fries which one was full and the other large fry was only half full. We ordered 2 large Sprites because they said they were all out of Coke. We pulled to the window. They handed me one bag with 2 whopper Jr, one drink and one large fry. We told them the order wasn’t correct. They gave us the other sprite and another fry. We stayed in the parking lot of BK. We opened up our burgers. They both were COLD. The 2nd fry was only 1/2 full. The both sprites was all carbonation, no syrup.

We order once a month from Burger King. Our soda lids were a bit yellow with a smell of pee. I tried contacting the store manager and no luck. If and when you order from these fast food places, take your time making sure your meals are safe.

I went to Burger King at Gratiot and 9 mile. Ordered a Whopper Jr. and small. The small fries were terrible. Fries were all dried up. And cold so I went back around and asked if I could have new fries as these were terrible. She says they just made up some new fries. And when she gave me the new fries, they were just like the old fries. Dried up, hard, cold, nasty. If I'm paying 3.00 for a small French fry I would like them to be fresh please. Won't go back.

I went to Burger in Warren, Rhode Rhode Island on Metacom Avenue. I waited in line for 30 minutes. When I got to place my order the lady said pull up to the first window. Once I got there she then tells me no credit cards. Only cash. I asked why she did not put a sign up or tell anyone in line, and she said, "I could not tell anyone because corporate would get mad and I would get in trouble."

10/ 14/ 23 North Lauderdale of 441 1267 s r 7 N Lauderdale. The manager and the rest of employees were playing with the phones and not responding to customers. Total disrespect for the customers. I will never go back to Burger King again.

Waited 20 min for a burger and 1 fry. They serviced the window and everybody at counter waited. Got my money back. Told to stick his food. All counter people was complaining. A lot left last time for BKIng.

Music is sexual and inappropriate at times. Song played...Lipstick Lover...inappropriate!!! Food is tolerable, good but cold. Clean and nice people. Soda machine not working...Empty parking lot.. Drive thru seems to have people, but inside could use some improvement

I have to say I usually don't leave reviews yet, this was much needed. Firstly, Burger King is one of my favorite fast food spots to eat when I'm in a hurry. I live close to 380 E. Merritt Island Cswy. I stopped going especially at night, the staff is horrible, and lazy, especially rude in the drive-thru. There is an older woman who is usually there almost every night, extremely rude and aggressive when speaking. She rushed my order as well. So, I have returned to coming in the mornings and afternoons instead.

Burger King in Rice Lake. Was very dirty, sticky, and gross. The tables were not clean, floors sticky and garbage lying around. There were no condiments anywhere. Went to get my drink and it was clogged and shot out all over my clothes. For the prices they want I can go to a restaurant and be served and have ketchup, salt, pepper, mustard. I didn’t even touch the doors or go in bathrooms. It was a slow time of day and the employees hid in the back. Someone could have been cleaning and filling products. Never will go back there. Too eBurger King in Rice Lake. Was very dirty, sticky, and gross. The tables were not clean, floors sticky and garbage lying around. There were no condiments anywhere. Went to get my drink and it was clogged and shot out all over my clothes. For the prices they want I can go to a restaurant and be served and have ketchup, salt, pepper, mustard. I didn’t even touch the doors or go in bathrooms. It was a slow time of day and the employees hid in the back. Someone could have been cleaning and filling products. Never will go back there. Too expensive and not worth the prices.xpensive and not worth the prices.

Ordered delivery for the first and last time. Premium pricing for delivery averaging around $13/14 per meal not including tax, tip, and surcharges. End up paying around $75 for 4 meals and a few extras. Order was missing an entire meal and parts of others. Contacted customer service and they offered me a coupon for $10. What was delivered was sub-par at best. Never again Mr. Burger King, never again.

I just came to Burger King with my dad and they had a great customer service. They have patience with customers. Also, they made good food such as burgers (whoppers). Fries tastes good too! I will most likely come back again.

Horrible service. Drive thru stopped dead. Went inside and was ignored. Won't be back. Workers were laughing and unconcerned and were laughing and slow. Like I said ignored my presence. Don't go in the morning.

Very pleased with the service he provided. I will be coming back. Thank you very much. Burger King in Eureka. Is a great place to take your family. Great service and food. Clean restaurant. I have no complaints.

My wife and I came to this BK for dinner and it was so good. The service was so good and the food was very good and made just how we wanted it.. We recommend everyone to come to this one if you want good bk food!

Lewiston store NEVER gives sauces. I have stopped going there for the last few years and tried today but no sauce at all for 2, 12 PC nug meals and a MD. O ring. How hard is it to put sauces in the bag and get the meal right, they asked and repeated it all. So done with BK!

We recently moved to Mechanicsville. The BK in the old town got our order wrong 85% of the time and only had Caffeine-free Diet Coke maybe twice in 13 years. Burgers tended to be wrong, like warm, & sloppy. This Mechanicsville BK is wonderful. Great food and polite employees. Our orders have been perfectly done and hot. The gentleman manning the drive-through realized that I was a bit hard of hearing and he adjusted his headset so I could hear better. Very conscientious to the customers. A blessing to our town.

You used to be able to get a charbroiled burger. Now you get a steam blend gray looking white burger. Why your burgers used to be so tasty, fresh and freshly grilled in chargrilled now you just leave them in a steamer to cook. They taste terrible. The only thing that taste good is the fresh lettuce and tomato and pickle on it and if you ask to make it fresh, they still give you a grade steamed burger. Do you not chargrilled your burgers anymore. It looks so different than what you guys advertise. It’s nice juicy char grilled burger.

This review for Burger King - 1313 Broadway, New York, New York. This is the worst BK I've ever seen in my life, the team there is very rude and poor service and it doesn't look clean, I went there to pick up my order. They skipped my number and didn't listen once I picked up my phone and told them I will post this video online. They started to listen. I won't order from this location anymore.

I am a BK regular and this one is the worst by far. They need a good manager. 3 times I've been here in 30 days and stale bread, the beef is ok but chicken and fish is old too. I will travel to Mira Mesa or Imperial Ave to get the food you guys are famous for because clearly it not here!! Thanks for taking my money.

We haven't been to Burger King in a long time. We decided to give it a shot. No more. They made both burgers all the way. One was supposed to be lettuce and pickles only. The tea was spoiled. We had to wait over 30 mins in the drive thru for that meal. And it was gross. I'll go back to McDonald's.

How are you a burger restaurant without beef in the largest beef producing province in Canada? That will be my last visit. There were at least 30 cars in the drive through on August 3rd and we all wasted time and fuel only to leave empty handed. This is the only Burger King in a city of 125,000 people. You have a monopoly and yet you blew it. Your franchise should be removed. What a disgrace to your brand.

I'm in a Burger King, it's taking forever to get my food. And a Guy at the front an employee has his underwear showing. It's just ridiculous. I won't be back. I will tell everyone I know not to frequent this place.

Received Food through drive-thru. I asked for extra mayonnaise and it was a big glob on the sandwich. The meat was cold. I returned it & asked for a hot sandwich. I think they placed it in the microwave because the bread was hot and tomatoes were warm. Very dissatisfied to the point I threw it in the trash...Money wasted. Store #5181 Greensboro, NC

Very terrible service in Burger King. First time to see such rude waitress in fast food industry. Asking for beef sandwich, waitress straightforwardly Said "No", cold face, which seems I owe them money. No patience at all, very rude. Absolutely Burger King won't be able to compete with KFC, Wendy's, McDonald's at all, won't buy any in any Burger King.

The online offer are a lies? You will pay more that at the counter. They take your money in advance and tell you they don't have half of our orders. Even better: the store closed down years ago! Cheapest scammer from all I seen so far!

I walk in and was greeted by a brunette, she looked to be a teen but nonetheless best customer service unlike the times I’ve went and was kinda yelled at by other employees. :( But she was really nice!! And very quick to do her job.

I am beyond shocked with my recent experience at Burger King located at 45114 Ford Rd, Canton, MI 48187. I went through Drive thru just now. After about a minute as no one said anything so I just said Hello Hello twice and the server at the other end flipped at me and telling me that there is something call patience and he is busy helping others. I told him that how would I know what you are doing. Usually someone greets you as soon as you pulled in and tells you to, "Please wait and I will be right with you."

I went to a Burger King recently with some family to try it out, we hadn't been there in a while. I'd gone with my grandparents and baby brother and the problem with this was that my grandparents only spoke Spanish, and my baby brother wasn't the most talkative. This became evident when I'd gone up to order and none of my other family members could order.

The WORST EXPERIENCE was the customer service we experienced at Burger King located at 801 E Scott St, Tampa, FL 33602: I was extremely disappointed with the customer service at this Burger King location. During our recent visit to the restaurant, my family and I were mistreated and yelled at by an aggressive, rude, and racist male employee. He made us feel horrible, and we waited for more than 15 minutes for him to turn around and address us.

The staff is very friendly and efficient. Food is always great. The store is always clean. I go here a lot because of the friendly people and great service. Ms Wendy and the ladies are great at their job and the service is always quick.

We went to Burger King. They got our order wrong twice. On the third time trying to get a simple chicken sandwich They just put the ingredients we said wasn't on it in the bag, some kind of ranch in a open cup in our bag (wasn't suppose to have ranch on it!). Was suppose to have mayo. The manager wouldn't give us a refund. She claimed they replaced it so couldn't give refund. But the replacement wasn't what we ordered any of the 3 times we gave them to make it right. I was so mad at how she treated us I almost threw the food back over the counter at her.. This was athens burger king. Manager named Shannon on mid shift. She needs to be fired!!!

Visited Burger King last week, and ordered 4 Whopper. The ads and pictures are very misleading, one tomato slice is what they put on all Whoppers. I asked the counter person why, and he said that’s how they are told to make them. Everything you see has 2 slices, but that isn’t the case…

I was given the Spiderman burger which the cashier pumped me up about to find mold on bread at I had eaten some of the burger. I was offered another one lol! And let worker know that I had a horrible experience no cash back. Nothing but another burger. I didn't eat. Now I feel sick. Steer clear of Burgers King's Spidey mold burger.

Won't make the food plain and is very rude to customers. Lazy staff and rude manager, dirty staff and environment. Again they don't listen to the customer and poor quality food and too lazy to make a plain burger.

This particular store has an issue with customer service, the first woman that took our order was great but she forgot to give use a receipt at the first window, just my card back. Then the gentleman manning the second window was awful. He told us to go around to the front and park, cause they had to wait on fries. Sure, that’s normal and fine. We sat there waiting for 15+ mins, and still nothing. I finally go inside and the store manager was polite and fine. The young gentleman that had been manning the window failed to give me one of the items I ordered and failed to take accountability for a simple mistake he had made. Instead he played dumb like he had no clue what order I was talking about and they also failed to give me my receipt initially. I am very unsatisfied with this particular location and I believe retraining is in order for some of their staff.

Horrible delivery with missing orders. Simply AWFUL, DISGUSTING quality. BK hits the low! I'm not upset, I'm very mad and will avoid their trash for life. I have contacted cs via app and explained that it’s unacceptable to order 4 and receive 3. It's happening more often than expected, food quality is not bad, it's awful. None of kids has finished his meal. CS response: "We apologize for this inconvenience, here is your $3 coupon attached for the next order." Seriously BK? I can definitely guide you and navigate where and how to deep to stick your $3 coupon. Better to send this $3 to your boss to buy one of your whoppers. Highly recommend to avoid BK. I'm preparing a major complaint to BBB, 311.

I love to go to Burger King, the staff members are always very warm and kind with me and my family, their food taste good and their coke cola is not watered down, their sauce is good, their meat is cooked, and I am always smiling after BK. :)

The workers at location inside Newport Mall Jersey City, are slow, lazy, no energy and do not care about the customer. This incident happened twice. You wait for a while, they place the food on counter and do not notify you. So your food is just waiting after your initial long wait. My burger was covered in Mayo, which was gross. I'm momentarily handicapped and in crutches. I already waited long enough and decided to just eat the food although I was unsatisfied. I asked if the food was in the bag and the cashier lady said no. Which turns out later that it indeed in fact was mine. She's done this in the past as well. The cook has no real motivation for what he does. If neither of them want to be there, move out the way and let someone else grab the opportunity.

I went to Burger King in Inshore Montego Bay Jamaica today and I was in the line for over 30 minutes. The same cashier that was cashing the food was the one helping to serve the drinks, putting the receipt on the brown paper bags and also to serve the meals while the others are there up and down. There was a lady at the front serving the handing over the meals to the customer, I approach the lady and ask if since the cashier is helping her if there is another cashier available, the girl was rude to the point she told me she will spit in my food. Because of such the cashier ask another person to prepare my meal. Please stay away from Burger King in Ironshore. I took the girl picture but I do not see an option to upload the image. I also send a message to the manager as this needs to be address and she needs to get fired.

After we had ordered our food there was sweet and sour sauce that was missing from it. I went to the cashier and he refused to give me sweet and sour sauce but I had to buy it for $76. When you buy chicken nuggets or chicken fries they're supposed to come with it but when I asked him he rudely said 76 cents each and the redhead manager didn't do nothing

Burger King on McFarland in Tuscaloosa Alabama, 02/27/23 drive thru cashier was rude and inconvenience. I placed an order with a coupon at drive thru then I pulled to the window and asked her do she needs the coupon and she said yes. So she saw me taking it apart from the burger king coupons. She was like, "Gosh don't worry about it. I'm on a drive thru timer," on which I understand. So she gave me my total and I gave her my credit card and she slung my food and sweet tea out the window to me and slammed the window. She didn't say thank you nor did I receive my receipt. So I see now why there were just me and another car there. They're rude.

I use to love Burger King's hamburgers but they have really went downhill over the years. I guess that is why they are closing restaurants all over Sacramento CA. Their food is served cold most of the time and the ingredients are not fresh or even ripe much of the time. I thought it was just the Burger Kings by my home but those located 30 miles away have poor food quality too for the most part. It is too bad because they did have a good burger back in the day. In the last three years I have tried four different Burger Kings and are not up to the standard they were 20 years ago. Maybe all these are owned by the same owner here in Sacramento and if so please sell them and let someone who knows how to run a business buy them. Quality control is seriously lacking.

Burger and fries were cold. Bread was so old and dry it fell apart when I touched it, no mayo, ketchup nor mustard on sandwich and 1 piece of lettuce, 1 pickle and 1 small tomato. The only thing right was the drink. Worst burger I ever received. Not ordering again from here. This was in Lafayette Louisiana at the Pinhook location.

We live in Murfreesboro, TN. Tried to get service at two locations within 5 miles of our home. Both were closed at 6pm. We could see people in the store, but the doors were locked. I am not a happy would-be customer. I think that if you can't keep employees long enough to serve in the dining room or even the drive through it might be time to activate a robot. I can't say I will try again. I think I will just make my own onion rings and then talk about how mine are better than yours and at least I got to eat them since you couldn't be bothered to be open.

BK sandwiches have always been a delicious comfort food for me… until they changed the mayo. The mayonnaise is so bad now I can’t eat there anymore. It tastes like budget miracle whip and it’s disgusting. Also, “value” fries, “value” drink, and the old cheap $1 burgers like Rodeo or chicken Jr used to make a $4 or $5 meal and it is now close around $10!! That’s like a 100% increase!

Every morning I stop by for my breakfast number 6 large with 6 creams no sugar. Today I was there at 8:52 am. JANEE is in the exit window and takes my order. Very pleasant lady always with a smile. She really represents Burger King with a professional manner. Her uniform is impeccable and deserves $$$ for the holidays.

I ordered a double whopper with no onions and no Mayo, and instead get a burger with just lettuce and meat. I also I asked twice for barbecue sauce but didn’t receive any, also I’m limited time for my lunch break. :) So thanks I won’t be going to another Burger King for a while.

I walked in to Burger King and order a Whopper, Fries and a Coke, from the kiosk. Waited 15 mins. I was angry, the only thing they seem to care about was the drive up window. I came and said, "Where is my food," they said they'd get on, 10 mins still no food, they locked the doors and let nobody come in. Now this is just pathetic. They need a new crew!

The floors in the dining and order area are nasty. The bathroom floors had so much grease that I couldn’t stand urinate. Kept slipping and sliding. The cashier wouldn’t give a receipt for a cash transaction. Said they were out of receipt paper. 2455 State Road 207 is the location. 11/02/22. 11 Am.

As a vegetarian, I thought I was making a healthy, ethical choice when I ordered an Impossible Burger from Burger King in July, 2019. Within an hour, I started having severe stomach pains. I've never been so ill. The symptoms were like malaria: severe stomach cramps, chills, shakes. I eventually went to the emergency room, but they had no idea what to do. Never suspecting a problem with a plant-based product, I thought it was food poisoning.

They've made the classic chicken sandwich a lot smaller. Not as good as it used to be in the past. Burger King has gone down hill....and rolling fast.... What happened to the good old days instead of woke days.

Burger King in Battle Creek Mi at 8:40 am on 10/15/22. Employee named Amy with Red/Pink hair accused me of snatching my cc back at drive thru and proceeded to come OUT RESTARAUNT to threaten and scream at me. Manager made no effort to intervene. Terrible service and management.

I'd like to send you the photo of the crispy chicken sandwich I just bought. Slathered with enough mayo for 2, 3 or maybe 3 sandwiches. No tomato, brownish lettuce (thank the lord there wasn't the right amount), an unidentifiable light brownish mealy something on top of the breaded chicken. I would let you know how bad the taste was but it looks like it isn't fit for human consumption so I did not put it in my mouth. I'd love to send you the photo I took. Please advise. Oh yeah, the milk shake machine was not working in the middle of the day, around 2 p.m.. The employee was miserable, grumbly and contrary to the other people we have met from the area was rather rude and dismissive. Perhaps a drug issue?

I love BK but lately the service is rubbish and we never get what we ordered. I have tried both Sanctuary and Somerset West and quality of service is impolite and careless. I'm not going to buy from bk anymore unless I am in cape Town or at least out of the Helderberg area.

Burger King is still very affordable in today's time and the app has many different deals. When I order from this location they are always kind and courteous. Staff can either make or break a place honestly. At least at the ones near me they seem to be pretty decent. It's not perfect and experiences can really differ depending on the location. Find a location that is a good one if it isn't up to your liking. You will know the difference for sure. I've been to some really terrible ones but also ones that are really nice. If you're looking for an affordable meal then Burger King will always be a go to place for sure.

My sister and I tried to eat at the West Sacramento, Ca location. The fish sandwiches were salty we could not eat them. It was like someone was playing a prank. I took the sandwiches up to the manager and she was not concerned and walked away. I tossed the sandwiches and contacted Burger King customer service about the problem. They never responded despite promises.

I came in today and was greatly greeted by the employee. My food was great, not cold just perfect. And they were all nice, made my day a lot better! I have been through before and have had the same experiences as this one and did not have the time write a review but if I had to say it was 10/10 for me.

Burger King at 101 Plaza, Saint Clairsville, Ohio. I arrived at the drive through at 7:13 am, I set there for about a minute and half and no one come on to the speaker to say anything. I then cleared my throat and a women come on the speaker and said: "I will be with you as soon as I can" (her tone was very aggressive). Then I am waiting another three minutes: I said to the speaker, "you are getting a line of cars out here". The women come on the speaker and said: "I am waiting on the front counter and the window too, so as soon as I get done, I will be with you" (she spoke very loud and aggressive). After another two minutes she come on to the speaker to take my order. (Still aggressive) I come to the window, waiting for the lady to come to the window.

Last Monday went to drive thru. Nobody on speaker. Pulled up to window, it was closed and lights were out. Sitting outside the drive thru were a stack 10 high of buns that were just left out in rain. Are you kidding me? A Burger King closed on Sundays and Mondays. Does anybody in management know this ** is happening? Windows are so filthy you can't see inside where tables are. 1500 West Chester Pike, West Chester, PA.

It’s ridiculous that at 6:30 pm the restaurant is closed at two different locations. I tried to eat there and they were closed. When are the restaurants going to be open. We should be able to eat at the restaurant.

I had bad experiences with Burger King. 1. I wanted to cancel my order and buy from other branches, but they didn’t accept nor refund my cancelation! 2. Then, I ordered another one but they oddly didn’t add the add-ins I ordered and paid for!! It was like they could not care less!!!!

I went to the Burger King on 4 season Blvd thru the drive thru to get something for my husband to eat. They had a sign saying we aren't taking cards only cash. So the guy on the speaker said that. I said I know I see the sign I can read. The girl step in and said You don't have to be rude. I just drove off. Half the time they don't get your orders right anyways.

This is the worst sandwich I have ever eaten in my life being a vegan. It really derails people from understanding the importance of going plant-based. It was stale low vibrational and old tasting. It tasted as if the burger was cooked on the regular grill with meat… No taste and stale… Very stale!

I on my day off I decided to drive my teenage daughter to school & buy her breakfast. As I pulled up to window my daughter decided she needed a drink. So the employee yells back to other employee, "They added on a drink." So she tells me my total. So as I’m trying to count my change she handing me my food which slows the proces. The the employee in backs says, "Hurry up. Push her on through.." Like lady chill. Me supporting this store is the reason you have a job. I could have bought the same food & cooked her a meal at home then took her to school.. Don’t be rude for no reason when on an average Day we are waiting at the speaker for someone to take our order and getting parked waiting for our food. Which is a trick making you look like you have fast service.

The Burger King near my house is on Mound Road in Warren MI. The food is always cold. I recently bought a Whopper Meal, and the meat did not even show around the bun. It was also totally flat, and the onion strips were bitter and tough! It took me 3 minutes to drive home and the meat was not even warm. The fries were cold. Also, when I have purchased a whopper jr., they are way smaller also. All I can say is that Burger King does not even try anymore. They serve rip-off food you don't even want to eat. I am grateful for the opportunity to share my experience, thank you.

$10 stolen from me and then my account was closed... I can't make a purchase with my gift card or save it at bk.com.. So I think we should settle up as I am owed $35.00.. The card shows a code "System 2420" merge I believe.. This code showed up at bk.com and showed $10 available to spend at my local Burger King... The $10 was taken off my card without a purchase and put on my bk.com account on March 25th.. Why? Then on April 14th my my account disappeared with the $10 and all my points.. I signed up again and put $25 on my card but I'm not allowed to make a purchase with it. My card number is **.. Customer service has been a nightmare and feels like Burger King is working with a criminal organization.. Refund the the $35 back to my credit card.. Thank you.

Pathetic experience, not able to deliver on a Thursday, unbelievable, I don't know why they even want to be associated with delivery partners when they can't even do it, it is such a bad taste when you want something and for an hour they just say that they are not having any delivery partners available.

I went to Burger King to get some food since I was extremely hungry and starving. As I walked in, the staff started to curse and insult me, uttering insults such as "Loser", "Weirdo", and "Go die". This was making fun on my orientation and insulting the LGTBQ2+ community. I went to get a Whopper and all they did was threw it at my face and still charged me. Do not go here if you are involved in LGTBQ+, you will get bullied.

I bought $25.00 Burger King gift card for my son at Food Basic store on 21st March, 2021. When he tried to redeem it did not go through. He also tried at different Burger King but same result. Then he called the customer service numerous times, they promised to send a new card that never arrived. I called the customer service today and was told to write down about it. It is very disappointing after so many months wait Burger King could not resolve a $25.00 matter. My card number is: **.

Great service. Friendly staff. Fast really have changed over the past months. The food is fresh and hot. They act like they’re glad that you are there. And they worked well together. Happy to see that Burger King us improving.

The buns are dry, the lettuce flat tasteless, tomatoes flavorless, the burger was worse than a cheap frozen Patty from your local supermarket. I wouldn't recommend it to serve your dog cause your dog may puke!. Burger King being one of the most expensive fast food a pathetic excuse to what we once knew as Burger King!.

I had ordered chicken burger for my hubby and after consuming it within half an hour he vomited. And vomiting was that severe that bile juices from his pancreas came out as yellow fluid. I was panicked and immediately admitted him to Venkateshwar hospital the same day. Where food poisoning was diagnosed by senior doctors. About 49 test conducted and 1 lac lump sum I spent on his treatment. I am going to file a case against Burger King if they don't pay back my money that I spent on his treatment. And I highly recommend if you want your loved ones to not to suffer like this then pls... Don't ever and ever order from them. I have his medical documents proving the same.

This Burger King is absolutely HORRIBLE! Dry buns, cold food, and zero veggies. No reason we should be paying $28.00 for two whoppers and one large fry and one onion ring when the quality is so terrible. Shut them all down! It’s a rip off and I will never go back.

For many years, though I just love their whoppers, they will double or triple your tax on their sandwiches and somehow get away with stealing from you and it always shows of course on their receipts, but they don't care. It's plain wrong and thievery to charge way more extra tax than is normally in this area and I have always saved those receipts to show where they charge way over the correct amount on their food! Still love Burger King but dislike GREATLY their dishonesty!!

Burger King recently do not have the two for 6 dollar Whoppers which was the only reason I went there considering they take forever to take your order and forever to give you your food, and are currently charging 5 dollars for 1 whopper. Not good for sales considering the customer service sucks., they need to bring back the two whoppers for 6 dollars or they will have nothing for sales. The only good thing they have for food is the whopper, they need better customer service or lower prices.

If a zero star was possible, that's what this burger would get. The big king is BKs alleged answer to the Big Mac (sans middle bun). All we can say is BWAHAHAHA. The big king would be aptly named if it was called the Big Mojave..... it's a dry, dusty pathetic offering with tiny patties and looks nothing like what is shown in any and all advertisements of this sad burger. If there is a Mickey Ds anywhere within a tank of gas from BK.... drive like the wind in that direction and forget even trying this dust burger.

The employees were very polite and friendly. My food was fresh and it came out quick. My burger had just the right amount of mayo. The sandwich was neat and wrapped to perfection. After I got my food I moved out of drive through. But I had to come back around because I forgot something. Drive through moved very fast and the young man at the window greeted me as if this was my first time. I will be visiting this store again. Thank you King. ☺️

Have sent the below complaint to the Burger King support online but receive no replies. So post it here: On 1/31, 7:16PM EST, I placed a mobile order at Burger King restaurant located at 52 Middlesex Turnpike, Burlington, MA 01803, with two spicy ch'king deluxe sandwiches and a cup of coffee, for refreshment on my night drive to New Jersey. The order no. was ** and was picked up in the restaurant at around 7:29PM. However when I drank coffee on my way a piece of salty thing slipped into my mouth. I spit it out and sticked it on the coffee cup. After I pull over in a service area I found that the gross thing is a big piece of booger. (photo was taken)

*LONG POST*** First things first, this experience was horrible, and I wish I could give it zero stars, but because I cannot do that, I'll give it 1 star because the food was at least edible. I got the #10, original chicken sandwich meal which was around $7 and with tax totaled to around $8.88. My parents had a second order and I made sure to tell her so. She heard me as the ordering board showed there was another separate order. Before I reached the window, I counted my money around 3x to make sure it was right because I had a lot of change. I had $6 in dollars, $2 in quarters and the remaining total was in quarters, nickels, etc. I reached the window and the girl told me my total was $17 and I told her that was wrong and what I ordered. Seeing as she already told me the wrong price, something was wrong.

I realize that in any franchise operation there will be good outlets and bad outlets, but the Burger King in Windsor, NC is SO BAD that it warrants a complaint, not only to the Burger King corporate offices, but to the Bertie County health department as well. As Burger king and Bojangles are the only fast-food restaurants in this area, we have often stopped for a quick breakfast sandwich on our way out of town. There has ALWAYS been a problem with the meal. Either we get the wrong items, milk or other beverages are not available, the sandwiches look like they’ve been sat on, or the coffee is ice cold. And you have to figure that once is a mistake, twice is incompetence, but six times out of six is policy.

I also order chicken nuggets and they had a weird salty substance on them.

Worst service. I ordered family bundle offer for Aed 88. It consists of 2 flame grilled burgers, 2 chicken royales, 2 jr whoppers, one twin burger set and 8 beverages. There was no cheese in flame grilled burger even though it clearly mentioned that there should be cheese in both the grilled flame burger which tasted just like whopper and there was nothing unique about it. The lettuce was wilted and black, I don’t even know how old this lettuce was. Worst and cheap quality. Despite asking the cashier for Mayo which she said is in the packet already there was none and she lied. In fact in a family pack there were no straws given, not even a single Mayo, 4 tissue papers and 3 ketchup. That’s it. This show the quality of your service and how cheap you guys are becoming. You guys are acting as if you are doing us a favor and giving it for free and we are not paying our hard earned money for this. So disappointed and disgusted

Weeks before Christmas I saw a commercial of Burger King’s Italian chicken sandwich is back. That day I went to BK by my work and the guy said that the sandwich has been taken off the menu. They are no longer selling it. It was a bummer but I went ahead and got something else and went on my way. On Christmas Day there was a BK commercial stating the Italian chicken was brought back by popular demand. The next day I went to the BK by my house and they said they no longer have that sandwich. I was confused but the commercial was a new one.

Order our food to be delivered, when we received it, it was incomplete, didn't have my daughter's meal that is sick with covid. Called Burger King, no answer, so my son decided to drive to burger King and get his sister's food. He was told very rudely that they put it in the bag and that they were not making another sandwich. We paid for delivery, we tipped the driver and on top of that we drove there to be treated rude and ended with a hungry and sick teenager.

Placed an order online at 10:15 for $40 worth of breakfast items. Get to the store at 10:30 and they tell me my order is all set at the speaker. I drive around only to be told that they couldn't be bothered to make anything I ordered and that now breakfast is over so they can't be bothered now either. The old bag at the window had a major attitude, apparently pissed off that she had to work on Christmas Eve morning. I guess her poor life choices are my problem on top of my family not getting breakfast this morning. The employees then refused to provide the management or owner's information, knowing that I was contacting them to inform them about how their employees should not be allowed to work anywhere with their apathetic and pissy attitudes.

Went to support the the celebration of 64 anniversary. Papa is 66 plus 3 kids including myself. W Euless Blvd, Euless, TX 76040. A man and woman in the drive-through speaker box stated all of us has to have an app to receive a free burger. There wasn't app 64 yrs ago for my papa, and for kids, they're just kids, they don't have cell phones. If you're celebrating 64 anniversary we should purchase it like we did 64 years ago with cash. It's a celebration not a new burger. I've been eating from Burger King since whoppers was .99. Shame on you.

Drive thru. 7:30pm. Spent $45. Man was very rude! Order was wrong when I got it home. Suppose to a Whopper, it was double. The buns were so dry, stale and expired - they were literally falling apart on all sandwiches ordered. Fries were cold and disgusting. Worst food we ever ordered.

Their off brand McChicken is about five fing dollars and it taste like a Himalayan salt rock that was dipped in the Pacific Ocean and wrapped in a come sock. And there was like three pieces of four day old lettuce. The people there suck too. Don’t go. Go to McDonald’s. It’s cheaper.

Three locations, three different occasions, and one thing in common! The food is never ready for delivery when I arrive, at least 1 item is either discontinued or just out in general. I mean come on! You’re a 24 hour food joint!

I just went to the Burger King in Brigham City and have not been for a while! Excellent service and very friendly from the gal (Chantelle) that gave me my excellent Whopper!!! I will be back for sure!!

I recently stopped in at the Burger King drive through on the Hunt Club Road in Ottawa. The young lad working at the window was grubby, not at all interested in getting our order. The card reader was filthy and the screen barely be seen through. I have been to many other Burger King outlets and this was by far the dirtiest, with the worst service.

Almost everything I asked for they didn't have. No iced tea. Evidently they didn't have any chocolate for the chocolate shake because I got vanilla shake but he told me it was chocolate. When they first handed me the shake it was actually vanilla milk. He took it back. I told him I wanted chocolate the second time and he when he handed to me it was a frozen vanilla milk. I don't know what to do with it. I got onion rings instead of french fries but they had to have been sitting there for a long time because they were cold. That hamburger was cold. It wasn't very good bad experience at Burger King again. I Won't Go Back.. Oh and they didn't even give me a receipt so I'm not sure what they charge me was right.

The make us wait over five minutes in the line of the drive-through so they can get the time down. Very disappointed. This is every time we go there but not only me. Everyone in the line will get hold and it's not even fair. We need our food and go that why is call drive thru and fast food.

The Garlic Bacon King was absolutely terrible. Gave me and my husband the worst stomach issues ever. 24 hours later and we are still suffering from this burger. The staff at the window recommended this burger and it was absolutely disgusting.

Second bite of my bacon cheese burger I pulled a 6" hair out of the burger. The good thing...had not eaten much of the burger! The bad thing...lost my appetite and threw all my food away! Won't be going back and will make sure all my friends know of the poor food handling at this location.

Burger King at 7923 White Bluff Rd in Savannah, GA. I had the worst experience from a manager who the crew member said name was “**”. While waiting patiently in line for my order to be taken with a high level of understanding that they are short on staff, I continued to wait. Customers in front of me order was taken and the crew member walked away afterwards. To tend to drive thru, very understandable. She was doing an amazing job bagging, taking orders, taking money on both drive thru and front counter. The manager was only bagging from time to time but the crew member picked up the slack. However, as I continued to wait - with my mask on btw -, the manager rolls her eyes and comes over. I ignored her approached and said “can I have a-...” She interrupts me and says “if you’re in a rush it’s going to be a minute” (please be mindful that I had already waited 15 minutes so if I were in a rush I would have already left).

I had heard the hoopla about the new chick sandwich and I had already tried Popeyes last week and was very pleased. Not so much with BK unfortunately. It was just ok. It wasn't seasoned to me. I love chicken breast my favorite part of the chicken but this sandwich when compared to popeyes they won in my opinion.

Bought 2 new spicy chicken sandwiches. Bun, chicken, and paper full of grease. That means grease was not hot enough when dropped in. How gross. Wouldn't even feed it to the dog. Not 1 part was Christy. Put them in the Garbage. 10 wasted dollars to the ** family.

2 for 6 sounds like a losing sports teams record! Burger King is around for one reason and one reason only.. to make the poor man feel like he's rich and evade the embarrassment of having to tell his wife, kids and mistress, girlfriend he can't afford the extra 3 dollars on those fresh hot nuggets and fries across the street! I live in a desert community where choice is as limited since roe vs wade that said a Ice cold slushy from BK would cool the fires of a bad review Nah..The slushy machine at most burgerkings is always down 3 out of every 4 visits ,, save your money and your stomach kiddo. Don't eat there. (:

I filed a legitimate complaint on an employee. The manager of Burger King called my phone number I gave during the filing of the legit complaint. I used a false name because I knew it would happen... YES... The manager called my phone number in front of the employee plus gave my phone number to the employee. So if you file a complaint... even though I'm not scared. There's a good chance Burger King will give your phone number to the employee who's about to be fired.

Yes you get a burger for a $1 but with one small little piece of bacon it should not be called a bacon king. Your commercial shows several pieces of bacon on the bacon king single for a dollar but when you actually buy one it is an inch and a half piece of bacon on this burger. You should change the name bacon king to burger with a hint of bacon.

This review is for the Burger King in Fort Wayne, IN on the corner of Bluffton and Brooklyn. Rarely do I buy fast food, not even once a month, but I did today and am reminded why I don't. Fast food joints are contemptuous of their customers. More and more fast food places around here don't even have the excuse of teenage employees as their stores are being worked by adults, often the very old but not yet infirm, but really of any age. Today I stopped by Burger King, and I wonder where the King went.

2-3 days a week, they are not open for breakfast. Excuses range from being the only one there, don't have anything ready, out of breakfast items, standing outside by the back door when they should be opening and making sure everything is ready to go. Pretty bad when there are four employees on duty and they can't get it together. This is the Lincolnway store in Cheyenne Wyoming.

I wanted to experience this for myself because of the commercials. First of all the meat is way too big. Although it is moist it didn’t look like the one on TV. It wasn’t really crispy. I didn’t find it in no way close to the Whopper. It’s not better than the competitors maybe Chik-Fil-A but like in the commercials the king should not be losing sleep over this. I personally will not order another one.

Why why why! Burger King on Campbell Lane in Bowling Green KY! Is the mostly down right unprofessional place EVER! Around 9:45pm me and my daughter went, we only order chicken fries! Waited in the order station for 10 mins! Sad thing is nobody else was there!!!! And the young lady at window was so rude, so horrible. I tried keep my window up to keep my daughter from hearing her language as she was talking to another co-worker! Once she give me my food, “here” no thank you, no come back! I asked for a receipt and she slammed the window! I’m confused on why this is still being managed like this! Unbelievable.

I was the ONLY ONE IN FREMONT MI DRIVE THRU...they said there would be a wait on my food and to pull forward...I said I would if someone came up behind me...they said to pull forward or they would call the police. I got my money back...DON'T GO TO FREMONT MI BK!

First, I would've just gone to the BK site to rate experience. However, one of the workers carefully placed the sticky seal over the store number to block it. I think the next statement says why. The food was stale. The cook obviously just took stuff off an old burger. No flavor, the bit of mayo had dried on bun, the jalapeño pepper was the size of a small quarter in one spot, and limp lettuce. Luckily I had mayo and pickles at the house just so it wouldn't be so dry. The reason for the 1+ star was the worker at the window. They were polite, efficient, and made you feel welcome. That said, I think I'll head elsewhere for my next burger.

Completely charred chicken sandwich and bun. So dissatisfied, couldn't even eat it. This used to be my favorite sandwich. Never again. Purchased at Hiawatha Burger King in Minneapolis mn. Have pic to show.

I talked to the manager & she said it's not her responsibility. She then hung up on me. She was very rude & unprofessional. She didn't do anything to make it right. She said Door Dash is responsible for the order being messed up.

** is the manager today. He just gave me 3 different prices for my food. I called him out on it and told him that just because I am a senior citizen that he should not try to scam the elderly. He admitted to attempting the scam. Last week the person at the window asked if I wanted my change back, 67 cents. Who allows this conduct? If this a corporate store or franchise? I’ll make yet another complaint to headquarters. FYI, my neighbor was also asked if they wanted their change back. And neither of us have Ever received a receipt. ** is a very young Hispanic man. I doubt he is the manager. Burger King at 9640 West Skye Canyon, Las Vegas, NV.

I ask him why no gloves. He said he didn't have to and took ketchup package and put it on top of my fries. I threw away my food so fast. Wouldn't give his name and said he was the manager. He was rude...

1/27/2021: I saw the commercial for the one dollar burger at Burger King. The commercial actually shows a cheeseburger with lettuce, tomatoes, etc. The burger looks delicious and only for $1.00. So I head over to Burger King to order two burgers and I asked for 2 cheeseburgers and the cashier says they will have to charge me more than a dollar if they add cheese. Then why in the heck, does the commercial show a cheeseburger for a $1.00? When I got the 2 burgers, it was just a patty on 2 buns, no ketchup, no mayonnaise, no mustard, no lettuce, no tomatoes, no onions. Just a plain hamburger patty sandwiched with 2 buns. What they show on the commercial is false advertising. Burger King should be ashamed of itself.

This location has no definitive closing time. I thought is was always 10:00 pm. I get off work at the latest 9:45. I have been there at 9:45, at 9:50 and 9:55. I do realize that this is cutting close to 10:00 pm. On all three of these occasions I have been told that this location was close. The lights were still on outside & at the drive-thru. I did however, on 1 occassion, arrive at 9:48 pm and was able to place an order. I had asked for a minute to decide on what I wished to purchased, to which I received a rude, exasperated response of "We are closed in 5 minutes".

I went into Burger King on 5610 w and 3500 s. And left without placing my order. I was so upset. I had my son with me and I felt like they were judging me because of my tattoos or my ethnicity. I am a big fan of Them as well so very upsetting on how I was treated. Thank you for your time..

Was at San Ysidro #3355 in CA ordered my food. Raquel the manager was fast, polite and very helpful. She made sure my food was hot and to my liking. I'm definitely coming back. Great employees and clean. She made sure every customer wore their masks when entering.

I love Burger King for their Whoppers. Today I had an Original Chicken Sandwich. It was so bad I didn't eat it. The chicken tasted like nasty pressed leftover chicken. I am a senior citizen and I have consumed my fair share of the original chicken sandwich. It used to be my favorite fast food choice. After today I will never order another one. What happened to pride in what you serve. Quality control? Customer Satisfaction? Sad! Also I went through the drive through and did not get a receipt. They should put it in the bag with the food.

The order I just received is disgusting, my daughter bit and swallowed raw chicken. This is unacceptable. I call twice to report this to the business located in #burgerking #27871 6127 U.S. Highway 17 92 N Davenport FL 33896 and they hook me up on the phone, what kind of service and poor quality. This is about food, please be careful, it is raw chicken and check your food or definitely do not buy more there, third time something similar happens to me there. The first, second time I tried to understand because I work in service but this was the last and I do not recommend it at all....

I placed an order in the drive thru on 10-5-20 at Burger King in Adel, Georgia. I got home and observed that a double cheese burger was missing. I was busy and did not have time to call. I decided to keep my receipt and go back at my convenience to get my refund. This is not the first time getting my order wrong and I have not complained in the past. I went back when I was in the area at my convenience on 10-16-20. I asked the manager if I could get a refund and she asked me if I called on the day of purchase to advise about the missing product. I stated that I did not and I was refused a refund. I called the general manager and I was told the same thing over a 1.99 cheeseburger. He also told me that anyone could have gotten a receipt out of the trash. Anyone could have called and said they did not get their food or receipt also.

Absolutely horrible experience on Door Dash. I don't normally complain, but I got a normal Whopper and got a 4 patty disgrace that after a couple bites made me sick..like throwing up everything sick...I'm sorry but you guys need to check your workers and be careful. That could really put someone in a hospital.

I recently called in to voice my concerns over the service at Burger King in North Versailles, Pa in Walmart Circle. Although, I asked for a return call; I would have NEVER expected the return call to be from the employee that the complaint was is referee too. The same person that referred to myself and another customer as “Those people”. The same employee that told over 30 customers that if we didn’t like having to wait over 45 minutes for food that we could leave. Yes you read it right; 45 minutes for 2 meals. I don’t know if this was meant to silence me or intimidate me. What I do know is THOSE PEOPLE that look like me have contributed to the wealth of Burger King, we have also staffed Burger King but we will also SHUT DOWN BURGER KING! This racist behavior is unacceptable and believe me the world is watching.

I was advised by a Burger King Assoc that their Oreo Pies were very good. There must be a difference in what is considered good obviously. This was extremely unappetizing and was immediately discarded. It was just layers of sugary frosting that I found to be completely gross.

I purchased a family bundle meal at Burger King location at 2230 Salem Rd Conyers GA. After my arrival home I began to eat a sandwich and suddenly realize there was a Foreign object in my sandwich. I opened it and it was a rusty paper clip. I didn’t get a receipt. When ask they said the machine is not working.

I was driving home from dropping my Daughter off at College. After a long day and no meals I stopped at the Burger King in Wesley Chapel Florida just before interstate 75. I ordered the 2 for 5 Whoppers, figuring I'd have a few meals before having to go shopping. I sat in the parking lot to eat half a whopper and my second bite in I realized my burger was not cooked, maybe put on a grill for 10 seconds each side. I like my food burnt not mostly raw, this doesn't even describe pink, it was literally NOT cooked, since I had already spent 15 minutes in the drive thru and many cars still in line I chose to just wrap up my burger and cook it when I got home. This wasn't just one sandwich. It was both. Very disappointed, if you're busy and rushed food should at least be cooked. I waited 10 minutes for one person in front of the line and another 5 for the next 3 before me.

Recently had trouble ordering from Burger King in Kalamazoo MI by the app. Contacted them, been getting runaround ever since. 1st, refunded then withdrew charge AGAIN and claim it's only pending. No, it's NOT, especially when taken out a 2nd time. Still waiting for another response and losing patience.

Went to Burger King near the Franklin Mills mall and received the worst service! First they forgot to include my order of onion rings and I had to drive thru again and now that I'm home and I unwrap my items, I am 3 nuggets short on a 8 piece, the Bacon Cheeseburger was minus the bacon and the fries were burnt. I will not be soliciting any more BK restaurants in the future.

Went to BK on Monday July 27, 2020 at 8:15 pm. Me and my friend order dinner. When I got my food I went and sat down. When my friend's food was ready, he went up to get it and I asked him to get some honey mustard. The Store manager said that it would be 27 cents. My friend bought 2 for $.54 after spending almost $21.00 for food. I can't eat ketchup. I am highly allergic to it. When the young lady came to the table to bring us the rest of our order, she said she would have just given it to us. I asked her if I get a credit for the 9 packages of ketchup in the bag because I can't eat it. She said she would have to ask the manager. I asked her to send the manager out. The manager never came out.

I went to the Claxton, Ga Location. I waited over 38 minutes just to get 4 whoppers. There was 6 cars ahead of me and two just left. I asked a gentleman that was walking to his car from leaving what was going on. He said it took him 45mins to get his order then it was not correct. If you care about your company I think you would be on top of things like customer service. I did not get a receipt and was highly disappointed!!!

Food is bad. Rubbery chicken: greasy meat. It gives you sick feelings after eating the food. One time, my crispy chicken sandwich was black and had black dots on it. I asked for a new one but they didn't seem to care very much about customer satisfaction. Could've been they were just having a bad day. Who knows?

First of all I sat in line over 10 minutes, I finally get to the window and pay 26.83 for the order... I get home, no onion rings. Called, they asked to go back. I did. Now there is a long line in drive, went to the side door. It was locked of course. I call back. Woman tells me to go to front door. I go meet her. She has me a bag with the 2 orders of onion rings... Now they are cold and all of the other food is cold. Look in the bag, one of my large onion rings orders is only half full... Wow, what great service. I will never go to Burger King again.

The food is so bad and when it comes to the ordering part it is more worse, I order three impossible Whoppers and regular fries but when I came to pick up my order and got home the food was cold. And I will never buy food at this restaurant ever.

I don't like the log in when using my cell to order or looking for the bargain of the day. Why do I have to go thru all the minutiae I would to just tell the order taker a number like 2 Whoppers and fries for $9.00 is #2135. Easy for the customer is best. I find BK is not easy but MD is.