Burger King Reviews

My comment is about the Burger King App. The app is very horrible for some reason. When I order a delivery, it can take up to three hours, and 40% of the time, some of my order is missing, and they are not trying to give me any refund, only they crown points 500 which go towards getting a free Whopper or an item on my next order. They have horrible customer service for issues with the app. I have over 2,000 crowns points, and the app is not working correctly, so I can not redeem my points towards receiving a free food item.

The Cini Mini rebrand really faltered with the icing change. Yellow, clear, and watery therewith recipe provides an almost bitter untasty thing on the taste buds. What happened to the original recipe, it was so good! The Ciniminis are good on their own but the icing is what does it for me. Will not buy again.

Ordered the two juniors with medium fries, medium coke. The junior back on cheese burgers were like eating Steak-umm. Very thin and sucked. Never go back there again. Never had a burger that was only thirty second of an inch.

Love Burger King. Been eating Burger King since I was a little girl. This is particularly for the one in Valparaiso IN on Calumet. So glad that you all finally found the right management. One concerned the dining area needs a good cleaning chairs and tables etc, drink area and all but thank you for keeping Burger King open.

This review is based completely on value. Has anyone noticed that the size of a hamburger or a Whopper Jr. is approaching the size of a White Castle burger? While the portion size decreased, the menu price increases. I realize business needs to make a profit, however I will no longer pay this high price. Less cost and a much higher quality to order from a local diner for takeout.

I have had the best experience at Burger King 13243 on 9/17/25. Went through and got breakfast and got to the window and the food was fresh and hot. Keep up the good at work, guys. Y'all doing a awesome job.

Came here at 11:40 and they close at midnight and they were closed at 11:40. One guy came out and said the broiler broke. I said likely Store you just wanna go home early so we left and went to Taco Bell instead or you know, you can get a meal until two or three in the morning. This Burger King really stinks. You can’t complain the Corporate because the phone calls don’t go through. You just have to post a review here or a Yelp and hope somebody sees it.

So I order some ranch and fries. I was thinking it was gonna be so good but when they gave me my bag of food what I saw was so gross. I saw a rotten ranch packet that was brown and smashed on my fries so I couldn’t eat my food!!! It was so gross. What a waste of money.

Went thru drive up. Waited about 30 minutes, shorted food I paid for. Went inside. Manager tried to charge me 2x and refuse to get my receipt for proof of payment and called the police on me for not paying 2nd time.

Whooper Junior should be called a slider, better yet a meatball on a bun. I couldn't believe it when I opened the package. Where's the beef more like it. Almost $4 for 2 bites 😏. I think you could do better.

Burger King they just took the money and they said that I entered that images of the food so they blocked me and when they block you you can’t ever contact customer service you can’t get your money back. No nothing, it is done, done and I added a copy of the email is what they sent me. They determine my photos was only say it was fraudulent pictures. All I know is they got $19 of my money. I got nothing and I can’t even respond or contact them in regards to anything ever again so that’s how they face problems. They take and then they blocked you out so they don’t hear from you. I don’t try to contact these people several times over and over again, no answer and then they send me that email. Stupid, stupid, stupid. I will never order from them again.

I have written reviews on Cornell Rd. Burger King. Eventually no one reads them because nothing changes. After 20 years I am ditching this Burger King. They were out of biscuit breakfast sandwiches again. I took the Croissan'wich. Tiny egg, cheese was on the wrapper and bread was in three pieces. Goodbye Burger King, no longer a customer after all these years.

Sirs, every time I go into Auburn, Washington I stop at BK because I normally love the flavors. Last time I went, I ordered the new BBQ brisket but I couldn't taste anything but way too much cheese. I would prefer no cheese so that I could taste the scant amount of brisket. Worse yet is that the person on the window was processing one car at a time and the lead/manager on duty was letting it happen. The window operator would not take a car's order on the bell until the car at the window was getting their order. When I managed a fast food store, that person wouldn't have lasted 10 minutes at least without training help. That manager is off in the back somewhere, not even watching the store. Lead performance 1 of 10. Window operator stuck in the middle without training, perhaps 3 of 10. If I was a shopper, the entire store would have failed miserably.

I door dash the chicken sandwich meal at Burger King in Anniston Alabama earlier. The sandwich was cold, tasted burnt, and the lettuce was old. I called Burger King and politely express my concerns. The GM was extremely rude and told me to take it up with door dash. What do door dash have to do how the food was cook is my question. This isn't the the only time my husband and I had bad service. I tried to give them the benefit but I will not anymore. They have lost our business.

I have ordered from Burger King a couple times and each time has been a disaster. I am always missing food and if I call to ask for a remake, I get told no. I then tried using Door Dash hoping that would make it easier because my kids like the food. However, both times I Doordarshan food was missing and I at least doordash gave me credit back. Except now half my order is not here. I understand a one time thing, but thus has happened almost every time and I simply do not get why. I either ask for a refund or to get the fold I paid for and I'm told no or that I overlooked it. I will certainly be letting people know about my experience and I really hope that these restaurants can someday do better.

I ordered a honey mustard chicken wrap. I was given a pile of slop wrapped in a wrapper that fell apart as I unwrapped it and the honey mustard leaked everywhere. I couldn’t eat it because it looked so trashy. I doubt it would have been edible. I get you work fast food but at least have some kind of care in your service. It isn’t a hard job.

I wish you would go back to some of the old favorites like the yumbo, ham and cheese, the Italian chicken sandwich using the original chicken sandwich or even the grilled chicken sandwich. You use to change up the chicken sandwiches with different toppings, now you only change the Wopper. The ham and cheese was so good and you already have the ingredients on hand!

Just visited the Burger King on Airport Rd., Hot Springs, AR. Absolutely the worst service I’ve ever had at a Burger King. They were not busy, but I had to repeat my order three times into the microphone. However, the customer service agent left off my milk and a simple order of a sausage and cheese croissant with a milk.. Also the young man at the cash register and back did not give me a copy of my receipt. I will never visit this Burger King store again.

The Burger King location at 1901 S Military Hwy needs to be shut down. The employees aren't wearing gloves while handling customers' foods, long lines in drive through, they are not working inside but standing around because I caught them when I was driving away from this establishment. Employees are smoking ** outside. Food is horrible, molded bread, they are using old grease to fry food. I received burned French toast sticks.

I highly recommend this restaurant, they consistently serve fresh food in a clean environment with friendly staff, making it an ideal spot to dine with family and friends, especially the location on Ellis, also known as Bobby Rush Boulevard.

The food I ordered has been spot on and the restaurant is clean. They have the best breakfast sandwich around and it is always hot and fresh! The staff are helpful and are courteous to the guests. I recommend this Burger King to anyone who is in Lyman SC and you need a fresh bite to eat!

I had a crispy chicken sandwich combo, all of it was wrong. It was the flat chicken that’s used for the original chicken sandwich, and the lettuce was wilted and disgusting. I also requested cheese to be added, and that wasn’t added either, but charged for it.

We took our son to get lunch at Burger King in Auburn NY after his dr's appointment, and they mix breakfast tater tots in with his french fries :(. Not sure why we even went back, as before we ordered 3 double beef whopper meal deals, get home and see they forgot to put in one of the whoppers and charged us anyways. Won't be going there again.

I ordered a breakfast meal and the employee gave me the large version without asking me which meant me having to pay $3 more for my order. Your survey online doesn't work, is useless and I wasn't able to complete it to get a free whopper.

Went to Greece NY BK at 9:15pm and used the drive thru with 4 cars in front of me. Ordered a milkshake and pulled up to the payment window 1/2 hr after entering the line and then they went to make my shake. Totally ridiculous wait time.

My recent visit to the Calumet Michigan store was unpleasant for sure. The food quality was good as usual but the employee with the mullet wearing the backwards Chicago white Sox hat dancing a jig while flipping the bird with both hands to the other employees was not too professional. Yeah that's right, completely open kitchen and homeboy is giving both middle fingers to his coworkers with the entire dining room to see. It's going to be real interesting to see how things go for you in about a year when you have done real competition in town. Best of luck!

I live by the Payette, Idaho Burger King. Every time I've gone there, I hear their manager yelling and cursing at her employees. I find it unprofessional, disturbing and sad to hear that. I really hope someone bigger than me hears how she treats them and take action. Who wants to work at a fast food place that doesn't pay much while getting mistreated by their manager. Plus their food gets me sick, and their lobby is messy and gross. I've asked a few of the employees about the manager and they said they all had some not so friendly things to say. If I could rate them under the negatives I would. This burger King needs a new management, and better cleanliness. Gross and disgusting!!!

I spent 45 minutes in line, behind 3 cars and probably 4 more behind me. The voice on the order menu was clearly having trouble understanding and/or taking all orders ahead of me as I could hear the employee continually repeating the order, and it was primarily wrong every time, clearly frustrating the women who kept saying "no... that's not what I said, I want a cheese burger... etc, etc." I yelled my order when it was my turn, hoping she could hear better and then was to find I also had a coupon for the two chicken sandwiches I had ordered... but she couldn't hear me trying to get her attention so figured I would show her at the window....

I recently tried the Cheesy Tots and Mozzarella Fries, and unfortunately, both had a very unpleasant, bitter taste. It was not what I expected at all. The burger was just okay—nothing special or memorable. Overall, I was quite disappointed with the meal and don’t see myself coming back to try it again.

Burgers have gotten a lot smaller than they used to be. Fries and burgers are often old tasting, bun was tough. For the price, we were pretty disappointed. Delivery was much to be desired. No notification.

My husband and I just ordered the new Brisket bbq whopper meals. They were disgustingly! The brisket was so chewy we had to remove it. Couldn’t taste any bbq sauce. And $36 for a sit down restaurant maybe but not my local BK! It really sucked.

Jazmines at main street lexington Burger King was great. Excellent service and great customer service. Very nice, friendly and helpful. Addressed us with patience and care. Took care of us as fast as she could.

Definitely the best Burger King in town. I frequently go through the drive-thru during my (short) lunch break and am getting to be familiar with the regular employees on that shift. They are fast and friendly every single time. The food is always hot and fresh. This is typically a great spot to hit if I'm rushed for lunch and want something comforting. Will definitely continue to stop here!

If smart you'll avoid Burger King Oak Ridge TN. 20 minutes for a Whopper and Fries. I'd asked for a refund but paying with card the hassle wasn't worth trying to get a refund. Asked for a manager. After waiting 10 minutes got no manager but 20 minutes later got food and excuse were short staffed. Short staff try no training and like a circus with no bunch of no trained employees on what to do.

Well I tried it again just had to try that new BBQ Brisket Whopper. It was a little pricey but everything is going up. My improvement on it would be to add some Brisket to it. And BBQ sauce. Other than that it was really good. A lot better experience this time than last time. Thanks, Kristi for making the change.

Ordered a BBQ Jr. Whooper and it was horrible. Mystery meat and soggy "crunchy" onion straws. I had to look and see if they even put any on. Yup I found them mixed in with the orange BBQ sauce. This has to be the most disappointing burger I have ever purchased. Gross.

Hi, Went to Burger King in Easley Sc. A nice girl named Ashley C from her name tagged served me. She was polite, with a shining smile, and served me and did her job correctly. She deserves a raise to show how she is appreciated working for Burger King . L.

Worst service ever. These people don't want to work. After 15 min waiting to order with nobody in front of me I walked out. I feel bad for manager having to try and handle these kids who are clueless and have no work ethic.

I am very disappointed with the new Whopper Jr. size. This is truly shrinkflation. It is like a slider now! Not enough even for a child. Bring back the old whopper Jr please. I am sure there is a better way to save a buck!

Burger had a mushy boiled texture, the only flavor was pure salt. I would have loved to send this to a lab to be tested to see if it actually was meat. I will not be spending any more of my money at Burger King. I consider this place a health risk.

Yesterday we stopped at Burger King #12790 in Clyde, OH. First the automatic kiosk would not work. We asked for help and were ignored. We moved to another kiosk and placed the order but there was a problem with the machine taking the credit card. Again we asked for help and again were totally ignored. It was like your workers were deaf. If you are installing automatic kiosks make sure they work. Your staff needs a course in customer service or you'll never see my money again.

A couple of months ago, coming home from Tampa, Florida, my wife and myself, stopped in at a Burger King that had kiosk machines, there was an elderly man there, trying to figure it out. Nobody would even help. If they're going to do business with just these kiosk machines, they won't ever have. To worry about me coming back again.

EVERY time I order from our local BK, there are at least 2 items missing. Usually I order online and pick it up, meaning I have to go into the store to get what's missing. But sometimes I order it delivered to the house, meaning I call to notify them, they refuse to answer, and my family goes without. VERY FRUSTRATING!! I expect to receive what I pay for!!

I went to Burger King with my son when we was on our way to a fishing trip. It was lunch time and we wanted the $7 trip, the cashier Rachel told us that was no longer available so we ordered a Whopper Junior each with a small fry and small drinks. I saw the manager when we were leaving the store smoking a cigarette and just finishing a personal phone call so since I had her attention I asked her about the $5 and $7 deals and she herself was not sure if that was still available but I still see the commercials and looked it up for the Dade City Clinton Ave. and Hwy 301 BK store and Google said yes the deals were still available, so who is correct? I know I won't go there anymore, Zephyrhills BK management and staff are much more helpful there anyway.

Went to Burger King on 1590 West 9000 South, West Jordan Utah on Sunday July 13th 2025 at 2:00 pm for lunch with my two grand sons. We were attempting to order through the drive up. I attempted to place orders for 3 meals from their menu however each time the female employee who spoke perfect English with no accent, failed to get the order correct. She failed to record two of the three meals several times then had incorrect items.

Very disappointed because we got whoppers, not the whopper Jr. Combo that was what we asked for, will not be back again. Staff need to get orders right, whoppers are too much beef for us, the Jr's Are better.

The store in Florence Oregon is an extra mile out of my way and I pass two other restaurants (McD and Taco Bell), but Deanna and the morning crew is so friendly, fast and professional that I gladly make the drive. They need to go on the road and teach others how it's done.

Cleanest fast food restaurant I have seen in a while. Staff was very friendly and food was fresh and hot. Service was fast and given with a smile. Bathrooms were very clean. We will be back, soon!! Great job BK.

Just left a Burger King in Rib Mountain Wi. Tried to order a plain sausage biscuit 1.99, they kept ringing it up as 4.59, they didn't know what a plain sausage biscuit was and would not look up at the menu to see the price. I had leave without the order, just wow.

Today I went to Burger King and I found out that if you want to eat your fries with some sauce you have to pay for them separately. After 40 years of being a Burger King customer I have decided not to buy from them anymore.

FAKE, FAKE, FAKE. Just went and ordered my son a dragon meal. Very rude teenager behind the counter told me it comes with fries and I she couldn't change it. I asked if they had the stuff advertised for this meal. She said yes but you didn't order that. I pulled up and said can I please have one of the dragon meals that's on TV. She said what do you want to drink. I said "doesn't it come with something specific?" I want the meal that's being advertised for the dragon thing. She said 14 dollars pull around. Got a bag with fries and no ice cream and a small lemonade. Burger King is FALSE advertising a meal that they are not actually offering. Extremely disappointed

If I could give no stars I would!!! Rude Rude Rude. After this experience never again. I have never before been refused service for asking the order taker to give me a min. I was instantly told they would not serve me because I was rude. After I waited on the order take for over 10 minutes. Burger King is trash. Rude rude rude!

I just wanted to say how amazing the Crestwood BK is. Daniel at the window was well-mannered, fast. Went out of his way to get the exact toy my son wanted. Caleb went out of his way to help make sure my son was happy (he's really picky). I think they both deserve a raise for making my family feel like their family. I will definitely be coming back!

Me and my wife went to the Daphne 98 office store just off the I10. We ordered on the app 2 trio deals. 2 of all 3 sandwiches nothing extra but had customized everything to have no mayo, no onion and a few add on things to the sandwiches. The chicken sandwich that wasn't supposed to have cheese did and the other chicken sandwich had so much mayo on both sides of the bread that me even though I like mayo I was actually disgusted by the amount on there. Now as far as the lack of tomato on my whopper jr including the lack of ketchup and mustard on it as well and then both of the bacon cheeseburgers had absolutely no bacon and it was ordered for add tomato on both the bacon cheeseburgers. Only 1 had tomato.

Got $7 trio. Burger was cold and bacon not cooked. Fries were barely done. Chicken fries were the worst. Dry clear through like they were sitting for 24 hours and tasted rancid. No flavor whatsoever. I’ll never go back.

Last time I had a whopper was 20 years ago. This was not that!! No flavour. Like cardboard and Luke warm Fries were dry and not hot. Sooooo disappointing. Never again. I remember when they were Juicy and had flavour. Too bad.

Downers Grove, During my visit to Burger King, I was disappointed to find that the double cheeseburger I received, which I ordered without pickles, was lukewarm at best. This made me question its freshness. Additionally, the edges of the bun were overly hard. I decided to drive back through the drive-thru to inform the manager about my concerns. However, his response was unhelpful and dismissive; he was quite rude. Instead of properly addressing the issue, he simply replaced my double cheeseburger with another one that was also lukewarm. Disappointingly, the cheese had not melted, and the burger was far from hot. Overall, this experience fell short of my expectations, and I left feeling dissatisfied. Clearly, this Burger King location has significant shortcomings that need to be addressed.

I had an incredible experience at Store #8729 thanks to Mrs. ** and her amazing staff. From the moment I walked in, I was met with professionalism, warmth, and efficiency. Mrs. ** leads with quiet authority—she never has to be stern, but her presence ensures everything runs smoothly. Her team mirrors her dedication, providing prompt service with a genuine willingness to help. Whether it was assisting with selections, ensuring accuracy, or making sure customers felt valued, they handled everything with care. What stood out the most was their kindness—not just toward customers but toward the community. Her leadership extends beyond the store and into the lives she touches. This location truly sets a high standard for customer care. I highly recommend visiting Store #8729 if you want an experience that’s efficient, professional, Cool and filled with heart.

What ever happen to QSR restaurants? At one time there were standards. Uniforms, hair style, type of pants and dare I say speed of service. My last visit to this BK in Rock Hill had none of this standards. I saw one employee with hair down to her leg. It was all over the place. Gloves, either they were using them incorrectly or not at all.

I had a good experience at Burger King on 16th St Indianapolis. A worker went above the norm to make sure my experience was good. Her name was Jessica. My order got mixed up and when I realized it I told her about it and she immediately fixed it with a smile.. Thank you...

Do not buy Burger King gift cards. The store won’t honor them. The phone number on the card is fake. It just hangs up and the website on the card isn’t working either, scam and no one to help you with the issue.

I am a senior that enjoys going out for breakfast each morning, and I must state that although I enjoy the offers here, the coffee is nothing more than brown water. There is no taste to it. I have tried it several times this past week just as a test, and I have concluded that it is not very good. Just my opinion, but it is bad enough that I will not be going back.

Employees are rude. And trying to get a refund from these ignorant employees is beyond hard. If you order something and they don’t have it they get mad at you for rightfully wanting your money back. Never in my life have I ran into this before. If you don’t like your job that’s not the customer's fault and if you’re out of something that’s also not the customer's fault. The Burger King on spring road near Cumberland blvd.

This Burger King is the absolute slowest "fast food" I've ever been to. Staff are friendly. 30 minutes for one whopper Jr and one small onion ring. The staff are friendly and polite. We won't be eating here anymore due to the wait for "fast food".

Place was very clean. Staff is always smiling. Glad to see y'all back open. Food is always good hot and fresh, hope to continue seeing this store like this. Everyone is always kind and helpful with my order.

Burgers are BLA no seasoning. Just horrible. What I expected it to taste like since the last one 20 years ago, was nothing close. They used to taste good but now it's gone downhill. Will never go back. Every time I have gone there, I get something different and each time I re order that item it's worse than the last I had it years before. Nothing gets better. But MCDONALDS, they know how to season burgers just right. They are the best!

Whoever heard of being charged for changing one condiment for another? I’ve gone to BK on Poole Ave and got a burger minus the mayo with mustard and charger .50cents😳 I’m telling all my friends not to go there.

Our new Burger King in Winter Garden started out with great food and service. While there today I noticed that most of the staff has changed. With only 1 vehicle in front of me, it took 15 minutes from the time I placed my order to when I received it. What I also thought was strange was while at the window, they asked me what was on my order. Shouldn't they already know. The cheese was missing from my burger, and the bottom bun was very chewy around the outer edges, like it was old. I didn't finish the burger. They took my receipt to confirm what I ordered and never returned it for this review.

I just returned from store 1596 in Gulfport, MS. The receipt clearly reads double whopper with no pickles “heavy mayonnaise” and “heavy tomato” and a large fry. The burger came dry with zero mayonnaise, not even ketchup or mustard, it was dry! Plus it had cheese and the large fry was half full. I will not be returning to this store.

A Surprisingly Great Experience at Burger King – 5 Stars! I usually don’t write reviews, but after my recent visit to Burger King, I felt like I had to share my experience. Fast food places can be hit or miss, but this particular Burger King honestly impressed me in a way I didn’t expect—and that’s saying a lot for a place known for flame-grilled burgers.

TYPING IN ALL CAPITALS IS A CLEAR INDICATION OF ANGER! LET’S MAKE THAT LOUD AND CLEAR! I just left the Burger King in brigham city, utah, and I am thoroughly dissatisfied with my experience!

Our local restaurant has been shut down to rebuild a beautiful new building. Unfortunately on my first visit to the restaurant there were two employees smoking a couple feet from the front door and making out. I guess the hiring practices haven't improved. At least they weren't still sitting in the parking lot smoking pot as before they closed. I had such high hopes for this new store. I guess I'll keep going to Arby's and Krystal and MCD when I must.

I ordered a whopper meal and bacon king and they gave me someone else’s order by the time I got home and realized it wasn’t my order. I called and they said they couldn’t help me. I had to wait till tomorrow when the GP gets there. This is ridiculous, do better Burger King on Broadway

I visit the Christiansburg, VA store. The drive thru food always comes out really slow. Like, 15 minutes slow - with only one person ahead in line (grabbing the food inside the store doesn't guarantee a faster delivery). The sodas also have an odd lipstick-flavor to them. Other than that, the staff are friendly and the fries could always use more salt.

No real drive thru service during dinner time. Went to the Burger King at 1990 FL-19, Eustis, FL at 7PM on 5/26/2025 at 7PM. There was only 1 car at the drive thru in front of me, none at the window with only 2 cars total in the lot, maybe 3 total customers, almost like they were closed. I waited 15 minutes 2nd in line until the car in front of me finally was able to order. After driving up to order and being told to please hold a minute to order, I waited another 10 minutes. So, after 25 minutes waiting at the not busy at all Burger King, I left still not waited on. It appears they were taking 15 minutes to process each customer. Do they cook the burger after you order it? Were they playing cards, watching a game? FAST FOOD???? REALLY?

I ordered a Burger with Swiss cheese and mushrooms with fries and a drink. When the food arrived, I was surprised that there was a sweet sauce on the burger. When I asked if I could have another burger without the sauce, the girl shook her head no and walked away. What’s the song say? Have it your way. I promptly threw it out right in front of the employees, who were more concerned with getting the driver out for deliveries. When I asked for a manager, a girl came over and asked if I wanted a refund. No apology, no explanation. I don’t think anyone there spoke much English. I will never go to Burger King again! So much for customer service.

Avoid Burger King at 1032 N Woodland Blvd, DeLand, FL 32720. Staff are extremely rude and provide slow service. Cook and cashier with long hair shouldn’t be working there. He was rude to a couple in front who wanted their food to go. No one was in the restaurant afterwards and I still wasn’t being served. Area could also use a renovation.

The Manager Miss ** is "OUTSTANDING ", she is managing the restaurant in a more sufficient way. Not once that I've went there, I or other customers complained about having wrong order or given someone else. She must be a military veteran, I think Army. Thank you Miss **.

I Love Burger King Is My Favorite Fast Food Restaurant Since My Childhood, Best And Great Food. My Favorite Sandwiches From Burger King Is Original Chicken Sandwich Along Fries And Drink. I Love It ❤️⭐️

Hello, I like to bring to attention to whom it may concern regarding my Burger King complaint I had on Last Thursday May 8th, I have attached my receipt, I was in the drive through at burger king in Cumming Ga at Brownsbridge location ordering for my family, I ordered 1 Whopper meal, and 1 original chicken sandwich. Then I asked for 2 more original chicken sandwiches and 1 of them with pickles and mayo on it and 2 fries, I remember hearing the guy said my total was 26.00 and change when I came around to pick my order up the guy repeated my order to me which was right what I said. Then I asked was the extra 2 chicken sandwich in there, then BRANDON THE MANAGER came to the window and TOLD ME I ORDERED 5 CHICKEN SANDWICHES and to pull forward and he will bring them out to my car which was NOT TRUE TO MY ORDER I STATED TO HIM, WITH WHAT I ORDRED HE CONSISTEDLY PRETTY MUCH said I ORDRED 5 CHICKEN SANDWICHS SO THAT I CAN PAY 45.51 AND not 26.00, that was not what I ordered, I DID NOT ORDER 5 ORIGINAL CHICKEN SANDWICHES!!

I’m usually not one to complain on here. I tried resolving but called the store and main office and no one answered. I ordered 2 chicken sandwiches lettuce only. As seen in pictures I got 2 chicken sandwiches mayo only. I am allergic to mayo base things. I took a bite and luckily I didn’t get sick. I am not looking for free food but please correct this for other people. State Rd 52 Hudson was store.

The manager at the night shift in Park City Kansas really is good and knows how to treat customers. Very nice kid and I don't just write reviews for anyone, but he is very attentive and since he has been there very positive experience. I love that place! I am not sure of this young man's name but is the night shift manager and just wanted to let you know he is very good at his job!

Maria the restaurant manager on Center street Manchester Is rude very disgusting.. She got annoying. Walking away from because I told her to remove an item from my order that I did not want. She had someone else to assist me and still interrupted my service shouting, "He doesn't know what he want.." Arguing with me for attention and to get support for entertainment from her staff with her insult. She stated, "You think they will fire me. Am the manager" and gave me the middle finger... Corporate needs to be involve and discipline this lady... These are the employee who think they are entitled to stay on the job offering people with no consequences. And when they lose their job they Blame it on Goverment, Corporate, low salary etc but never themselves.

I just went by the Burger King at State Street and young female with braids and wearing glasses taking orders at the window closed the window about 5 times used profanity towards me and say just go somewhere else. Doing this after taking my order and not having what I ordered and waiting about 8 minutes and did not want to offer a complimentary slush after I asked and then never had fixed the other order which was a burger. I believe that to be unacceptable and goes to show why people don't go as much anymore and no problem I won't be and neither will my companion.

They was nice and friendly. They have my order fresh and fast service. The manager Mrs ** kept a smile. I would recommend my friends and family to come eat there. The everyone was nice. They gave crowns to my kids and they loved it.

I work 2 mins away, my wife ordered online 11:20pm (open till 12am). Drive through was only me. Told to pull up. Sat for 15min burger and fries. Finally came out didn’t anything and order was all wrong!

Amazing experience with quality service by wonderful team. Tasty food with fast service with satisfaction. Nice and super clean store with the crews following the hygiene while packing and handling the food.

Went to Burger King in Lebanon on W south st. Was mad we stopped in before they closed and didn’t get our order right. Was missing items and food was not fresh. Do not recommend at all! Will be calling management in the morning when they open!

Tonight I went to Burger King on Stockton BLVD and Florin Rd and the manager OSCAR was very rude. The customer service was very bad and I am a faithful Burger King customer. He made me feel like I do not want to go back to the location ever again. The Burger King on Fair Oaks in Sacramento had an employee named Aaron and no longer works there because they let him go and he had a GREAT personality and represented Burger King very well and I stopped going to that one because he no longer works there. The manager needs to do better. He will make people not want to go there.

This is the worst Burger King location there is. The employees are always playing around, and they are never taking orders. They are too busy goofing off and even physically arguing with each other. This location is always very dirty. I do not recommend anyone come here...

They rude. They petty. Some big ** short manager just need to be fired. They let anybody be a manager. They losing money because of managers. Couldn’t order nothing how rude they was. I wouldn’t recommend a dog to eat there. She open window with gloves and went back in kitchen.

I had to wait to get attention so I could place my order. Asked if I had to use kiosk to get service and employee seemed like he couldn't understand what I was saying so another customer had to explain and I still had to wait to place my order and the place was not packed at all. Burger was fresh but customer service was lousy at the Pleasanton CA store on Hop yard.😐

The service was great, but at the time I went thru the drive-thru, there was only Christopher working, one person managing all by himself, is wrong. The store need more staff at least 3. I was there in the morning, just letting you know, the store number is #**, here in El Paso, TX.

This Burger King is probably the cleanest one we’ve been in. The decor is awesome and very well kept. Even the landscaping is pristine. We have been to a lot of Bk restaurants on the east coast and this one by far exceeds the rest. Congratulations to the staff on such a wonderful establishment.

I waited almost an hour for dinner for my child only to have the order picked up by a delivery person and canceled after 15 minutes. That is messed up. I've shown up and seen signs on the door that they are out of burgers (yeah, BURGER King is out of burgers), seen disgusting people hanging around, and have never had a good experience at their Everett, WA, location. Horrid store with crap management. If you're hungry, don't go here.

I was so disappointed to come home and find that I didn’t get what I had ordered. I hadn’t ate all day and I was craving a burger from Burger King, so I order a double cheeseburger with bacon and I open the wrapper and see a cheeseburger loaded with raw onions!!! Just so upsetting! Wish I had of went with my gut and went to Wienerschnitzel.😑

I like hamburger and went to different fast food restaurant. I ordered both the Whopper Jr and french fries at Burger King on Citrus Avenue in West Covina. I bought one and got one free from coupon. However, I did not like the first Whopper and the fries. I found that when the Whopper Jr is very hot after I heated up the 2nd one at home. It was no longer sour and the taste was much better than the 1st whopper which was Lukewarm (I ate at the restaurant and then tasted sour and not very fresh). The french fries had no taste of potatoes and a good taste like In & Out Burger and other places. Please understand it is important to be hot and have good taste for more customers to buy. I love you all and wish Burger King be prosperous. May God bless you! Jesus loves you!

I will never order from Burger King again. I ordered thru the app and I thought it was delivery but it switched in the app and I placed the order. First there is no way to talk to someone. You have to do it by email. Then they tell me they can't cancel orders in the app once the order is placed. So they give me these coupons that I can't use at the same time to reorder my food. I told them to take back the coupons because I want my money back and they are ignoring my emails. I told them first time I wanted my money back and they don't want to give it back. This is ridiculous. Burger king app and customer service is crap and they are pulling scams to keep People money. I am putting in a complaint with the BBB. They need to be shut down!

Putrid. Just paid over 14 dollars for a Whopper with Cheese Combo in Westphal Burger King, Dartmouth, NS store. Onion rings were limp and Cold...Also the burger bun was hard. Never again will I go there. I left the entire, putrid order there. 12:42 pm Atlantic time. Putrid. I had a problem years ago, and decided to pick today to go back....I won't do that again.

Susan is a winner. The location was very busy with two people working. Susan was handling the drive thru and the front desk like a trooper. She. Kept everything moving. She needs to be replicated. Also, you may want to see if she’s interested in a leadership role and allow her to develop others. She appreciate the acknowledgement. Hope she is recognized for her amazing work ethic. I’m sorry I tossed my receipt. I am a verified buyer. Regina.

The staff at the Burger King on the corner of Rural and Guadalupe Street in Tempe, Az were very helpful with my order. I was having trouble with the app and they took care of my order. They were very helpful and friendly.

Food is good but customer service can definitely use an upgrade. I do not like being talked to with an attitude before I even finish my sentence when I just asked what came on the Junior Whopper. The audacity.

Me waiting in drive thru for going on 15 min is insane. They literally take one order at a time in drive thru and always make customers pull up to get off their drive thru time. As much as y’all don’t have customers y'all be making us wait like y’all are packed Fr and y’all not on the daily. Burger King on Apalachee Parkway y’all need to get it together. I’m seriously surprised y’all are open still. Customers are literally leaving drive thru because of y’all poor speed service.

Thank you Kassandra! She was kind and tried her best to accommodate my milkshake as the machine stopped on her. Very sweet woman and showed successful customer service! I live so close and sometimes go to a different BK; I’m happy today I chose this one!

Great location, fresh food, 👍🏽👍🏽👍🏽 great customer service. Always friendly service. My favorite is the whopper, original chicken sandwich. I recommend the new steak sandwich whopper. Very tasty and good.

I ordered a Whopper, it was dry, cold, bun looks like a mouse ate it, lack of proper dressings. I have pictures but don't know how to upload here. Pictures shows just how awful the burger was. I wish I could drive back to restaurant to show them how horrible this burger was. I was so looking forward to a good burger for supper.

Went to the 675 Concord Avenue in Cambridge, MA 02138 location and asked for cheese on the sandwich which I paid EXTRA for and they didn't put cheese on it. I went back and they said, "Sorry we can't help you," so I went up to the window and showed my receipt and they still won't fix their mistake.

Ordered a cheeseburger and small fry. When I opened it up. The cheeseburger looked like it was something off of the little kids' menu. Come on, Burger King, you can do better. I haven't been here in a couple months, but this is a big change, and one that's very noticeable.

The Management helped me with car trouble I was having. I needed to pull in at the Phoenixville PA location. I went in to ask for help and without question or hesitation, the manager jumped in to help me! I have never been so grateful for this young man's help! I would have been totally stranded. I would like to see him be honored with an award for Exceptional Customer Service. Oh, by the way, the burger I received afterwards was delicious! I hope corporate reads this and recognizes this person. ~3/21/25.

When you make a purchase the receipt has a survey on back to complete and a code is given to receive a free sandwich with the purchase of s/m/l drink and s/m/l fries or hash brown. Well today the lady yelled at the speaker as I attempted to give her the code, "oh no we don't accept those", I was trying to explain it was a survey code, and she yelled just drive around mamm.

We used to get a family meal and door dash would deliver and it cost $25 dollars. Now we ordered just 2 whoppers with nothing else, and it cost $25 dollars. This is ridiculous. How do they expect people to afford this stuff. The family meal is now $34. We used to pay this at Olive Garden for a sit-down dinner for 2.

This place is here in Cape Coral is the worst Burger King on Del Prado is dirty. They don’t listen to instructions when you order your food. They give people stuff that they say they don’t want on their food and they may be allergic to it but this place don’t care cause their workers are all on drugs.

I purchased a meal online last week, only to arrive at my local franchise and be told the meal I ordered had been discontinued. I was also informed that I would have to request a refund through the app and that I couldn’t exchange food, that I would have to make a new order. I was a bit mad at this point and frustrated. I ended up leaving and eating elsewhere. I contacted support to request a refund. I didn’t hear anything for a week until I got an email asking if my problem had been satisfactorily resolved. I have no idea over which medium they sent their reply, as it didn’t show up in my email nor did it show up on the app, but there was reply from corporate in the email they sent me.

Ordered a chicken sandwich combo... Received cold withered fries (and that was the best part of the meal)! I would not known that it was chicken at all if that was not what I had ordered... Cold, greasy, rubbery and old... Would have been better off eating the wrapper! Then came the "sweet tea" which was served Luke warm with possibly 3 little cubes... I have drank better tasting cough syrup... Obviously made with some type of powdered mix in improper proportions! Then there was the price... Corporate daddy should be ashamed and embarrassed!!! This will definitely be my last review as well my last purchase ever!!!

Horrible customer service. Every time I go thru the drive thru I have to pull up and wait 15-30 min for a simple order, almost every time they don't give me my full order or it's sloppy. The worst employees work here if you losing business it's because of this. No one has time to wait 30 min in a drive thru at fast food restaurants

Everytime my family and I order from here, whether it be on the app or drive thru, nothing is ever correct. Something is always missing or incorrect. Service takes forever and it doesn't matter if there is 2 people or 6.

I am writing in regards to your location in 609 Metacom Ave, Warren, RI 02885. I am not only a customer but a delivery person. I have frequented this location a large number of times and I want to make you aware of the amazing manager you have at this location. I witnessed her praise her staff and kept them completely calm during a very fast, peak time of the evening. With every burger that came out. Every cup handed to her. It was absolutely unbelievable how important she made each and every staff member feel. The smiles on their faces told a story.

The Burger King on Ledbetter is horrible. They never get the order right, they always take an unusually long time and the staff are always rude to you because they are short staffed. Dont go there. I waited 20 minutes for a burger and a Fanta icee.

Is it just me or has Burger King REALLY gone downhill? Out of desperation (and no other choices nearby) I stopped for breakfast. While the Croissan'wich was tolerable, the hash browns were mushy and crumbled in my fingers- mushy and cold. The coffee was served without cream or sugar, as per my request, and the poor order taker had to run between the order window and the delivery window. Burger King, what is going on with you????

Continuously missing items that aren’t refunded appropriately. My most recent order will be my last. Missing a chicken sandwich, contacted support, was offered 550 points (it’s 1000 points to purchase this missing chicken sandwich). Asked for a supervisor and received a response that they credited my card $2.77 and immediately they closed my case without any time for me to respond. It’s not just the stores, it’s their corporate office stealing from customers.

I went to my local Burger King in East Hanover and their chocolate shake Does not look how it looks on the screen. In their restaurant, they only can pull a little bit, but it doesn't look darker. Brown like how they're like chocolate milk. Is it should be the same color as the chocolate milk? Because my because I hadn't have you before when it's an opening day, they gave me Hey Like a lot of chocolate, a dark Brown, that's clearly white. It was clearly white and then we told them they were like, "No, we can't do this anymore for you." So that's why they deserve a one star, and I will be showing this to them.

Burger King has become a very expensive fast food spot, I ordered two medium whoppers meal and it was 33 dollars! Please eat at home if you do not have to eat out. I guess it's inflation but too many restaurants have exceeded their prices to the maximum. Especially this joint.

Hadn't had Burger King for quite a while so we went to the one in Riverside in Harford County Maryland. I got a Whopper Jr. There was a piece of lettuce the size of a quarter. That was it. No other lettuce was on the sandwich. It was tasteless other than the toppings. It was cold and was not flavorful at all. I was extremely disappointed. I probably won't go back to Burger King anytime soon. They called themselves a restaurant. That is a joke.

Worst place ever... the service is really bad. I'm not coming no more. The guy helping was in his phone touching the food!!! He looks so dirty. He’s wearing a black shirt so I think he's a manager!! The use of the phone is unacceptable!!!

The service and food was phenomenal. Employees were clean and well kept. Very careful about handling the food. Terrific burger, made to perfection. I'll be returning very soon! My family and I have to grab food quickly when we are running afternoon errands. Fast service!

The staff at the Burger King in Sioux Falls South Dakota on 10th Street are just fabulous. They are so friendly. The food is great. They deserve a big thank you. Keep up the good work. The two morning girls actually Rock the most.

First of all, the picture of your food on the board don't match the size that I bought. That's a joke. And trying to overcharge people is really sad for Burger King. You have one price on the board but when it rung up it a different price. I post this on Facebook to watch out for this. Won't be back.

Food was terribly terrible. Service was poor, ordered thru the mobile, still had to wait. Finally got home, took a bite into hockey pucks!! (Both burgers burnt), fries disgusting and old. I didn't have time to go back trying to get home before the bad weather. My recommendation if the employees were inside properly preparing food instead of smoking in front of the door possibly could have been better! Reminded why I don't waste money at Burger King.

If you want slow and always inconsistent service come to this Burger King. If I could get back the time on my life I have came here and had to wait for someone to take my order I’d probably get an extra 6 months of life.

On two occasions I went to the same location in Greenville MS and both receipts are faded and you can barely see the survey code. I know I had them correct. That survey site is blocked so that I cannot use them. The receipt dates are Feb 11 and 12. They either blocked mine or stole them so I could not use them. One was at night, that is the one in the 11th and the burger was done correctly with no issues but my receipt was printed and had bad print. The one on the 12 was in the middle of the day and they put pickle juice on it after I requested no pickles and added mustard which does not go on it. They cheated me on my jalapenos for that burger. Your employees and or that site location supervisor is behind this mess. I could not submit my information due to this game playing by the fake local owners living and operating in Greenville MS. Those receipts show this location as being in Atlanta, GA.

Burger King on 1st Avenue in Evansville, IN is the WORST location. Their food is always very poorly done, they can't follow a mobile order to save their life. When someone spends $40 on food and gets home only to learn not only are they short food, they have the completely WRONG FOOD. They need to consider new management or shutting this location down. If I could give a 1/3 of a star I would!

The burger King on 600 and Redwood is absolutely horrible! I waited in line 18 minutes to get my one combo. Fries were fresh, burger was cold. When I left the drive through all the employees or at least most were hanging out in the lobby with customers. Absolutely horrible service. I will spread the word that this location is a no-no. Save your money and go to Del Taco across the street haha

There was only two cars in the drive through including my vehicle. The wait was unnecessarily long for two cars. When I get to the speak to order the rep was not polite at all and confused me on my order. When I drove up to pay she did not greet me, neither did she said, "You're welcome" or "Have a nice day" after I said thank you for my food. Just poor customer service and looked unpleasant to say. The food was not fresh and the bun the stale smh. This location use to be cool many years ago. (2.6.25)

Just my opinion on the Shroom & Swiss burger experience - not worth it - go to Hardee's - they have it on a sour dough bread but it is not grilled - however they call it toasted - when I received my sandwich the bread was still white (if that is toasted their toaster is NOT working). When you see advertised pix of the sandwich the bread looks grilled - even the commercials looked grilled - at any rate the bread did not look white on the advertisements.

Best people in drive thru. Quick and fast service. Loved my food, how it was packaged neatly. Loved that they repeated my order to make sure everything was placed correctly... Will be going back again. Fresh food always.

I ordered a double cheese with only mustard! Got something with ranch and bacon! I asked for it to be made the way I ordered it and the lady behind the counter was beyond rude yelling at me saying, "You can't tell me to make that when I have 3 other burgers going." (Mind you we were the ONLY ones in the restaurant!) I won't be back.

First time to this location, just a couple of customers, the one by the counter looks he's been waiting for a long time. Only one ** cooking and a ** young girl arguing with him. Unacceptable, she slammed the bag on the counter and walked away.

I'm so upset with this BK. Every time I go to order (I come here often because it close) they never are very nice. Always rushing you to order. They put your order in so quick you can’t see it and it’s mostly wrong (sizes mainly) and they NEVER give you a receipt and when you ask for one they roll their eyes. Especially today, I asked for marinara sauce and he went to go get it but obviously couldn’t find it so he handed me one and said, "Have a good day." When I went to go look he gave me 1 buffalo sauce. I watched him look at it and put it in my bag. I'm so upset with the lack of professionalism that happens. It’s ridiculous.

Usually don't leave negative reviews, but I have had it with this location. It was a good spot, then about a year ago, things went downhill. Orders started coming out wrong or cold, and when you bring it to their attention the employees would get loud and rude with you. They blame the customer saying that's what you orderd, even with you showing them the order you placed on the app. They will take it so far as to dig the kitchen ticket out of the trash to prove the customer wrong. Just to end up proving themselves wrong. When you ask, "Are you not going to fix the mistake," they will finally remake the order but give attitude like you're doing them wrong, and then still get it wrong...like you're not go check the order.

Kiosks not working at Columbus Blvd site. No problem going back to the old days of ordering with a real person.5 minutes waiting in small line, 10 minutes being next in line, and no service while the few people there are all catering to drive up orders. Finally gave up as no manager around. This is why the MCD at Broad near Wash closed. Let's just put another poorly run establishment into same realm. Wait until you end up in Burbs to order anything, you cannot get fast food in Phila anymore thanks to useless employees!

Went for take out. Was told that the pies I ordered were going to be 6 min wait. I was given my food as soon as I got to the window. Was told pies still needed to come. was trying to get the food put back under the lamp to keep warm. I was ignored. Was told cold food was not their problem. Tried to call the manager but was ignored again. They laughed and ignored me. WORST PLACE EVER. DON'T GO. PLACE IS DIRTY AND STINKS.

We broke down on the way to Tn from Fl the staff at Burger King on hwy 14 welcomed us and feed us a warm meal. Susan ** and the staff are unbeatable. They gave us their love and we are forever thankful. Absolutely great people. Thank you Burger King for a safe, friendly environment. Awesome job.

I've been going to The Tamarac Burger King for over 10 years even before My dad recently passed away from cancer. They were always typically always very courteous. However this New day manager is very rude, doesn't like to listen to customers very much. Even if she gets an order wrong. She doesn't even speak English very well, and I've personally seen a few friends stop coming here because of her unprofessionalism. I'm generally very upbeat. But it's not 🚫 a very positive experience when dealing with her. And it's not Miss Patricia who we All know and like, the other girls name is Alexandria. Just for the record! Yes I recommend this place to My friends, but not cause of this manager just to be clear!

We stopped in Store 1691 off New Jesup Hwy. in Brunswick, Georgia. This was on Exit 36A off of I-95. It was very easy access off of the Interstate. When we walked in, you could immediately tell that this was an extremely well run restaurant. The eating area and the restrooms were absolutely spotless. The food we ordered was fresh, piping hot and delicious. The staff was professional and courteous, and fulfilled my request very quickly. Burger King has always been my favorite fast food establishment, but I’ve never visited one that was this well run. I wish this particular restaurant was in my hometown. Sorry, I got rid of my receipt, but I was Order #87 on 1/7/25.

Burger King Portland TN is the worst. They are hateful and can’t get an order right. Food was cold and not made right. I will never go back to This Burger King. I drive 20 miles before going to this place.

I visited Upper Centennial Parkway at Mud St today at 3:54 pm today Dec 28, 2024. I ordered a chicken value meal. I should have known better as I had to say HELLO to get staff to respond... like I was bothering them. I had to ask for hot fries as the ones there had been sitting there since I got there. And that was the good part. The chicken was soggy with grease and not hot through the buns was also soaked maybe water and the lettuce was brown and limp... The only words I can use are disgusting and revolting. I highly recommend you do not eat there until their food is better prepared and the staff retrained in customer service no matter how much the bill was.

I saw on line that there was an offer for an original chicken sandwich on Dec 27. So I went to our local BK drive thru and asked for the offer. He laughed and said no there was no such offer. I went home and looked at the BK site and it said yes there was such a thing but I filled out the order to go thru the drive thru but the total did not reflect anything but the original price. I have now been going back and forth for an hour. Why does this crap is so convoluted. And why aren't your people aware of your specials. Another example of either poor training or non training but employees. Another example of customers knowing more than the employees? Never again. Too late for this day. And I don't believe what employees say.

6123 Nw 8th Ave, Gainesville, FL 32605. The Burger King on the address above is the awful fast food in the entire world. They pushed my family out after they gave us the food. We been sat inside the fast food with three little kids way before they locked the doors. They said that we had to get food and eat it outside because they closed the doors. Then they started to yell at us and offered fight us outside just because we questioned why we had to eat outside if we got to the store, ordered and sat way before they locked them. The 5 ** ladies there had no manners and they should not be hired at any job. People like them should be punished.

I am writing to express my deep disappointment with the service I recently received at one of the local Burger King locations in Baltimore, MD and to highlight what seems to be a serious decline in their overall operational standards over the last several years. On a recent visit, I waited in the drive-thru line for over 15 minutes, despite there being only one car ahead of me. When I was finally able to place my order, the young lady taking it struggled with the register, which significantly delayed the process. Unfortunately, rather than notifying me of the issue or offering any explanation, she proceeded in a way that only made the situation more frustrating.

Our visit to store number 1745 began with the cashier mentioning that there would probably be a delay in service due to a previous issue at the restaurant. I asked, "How long a delay 10 minutes?" She said, "Yes just about that much." The team worked hard to push out the orders that had been creating and did so in a very professional manner. I was extremely pleased when we received our food and actually about 5 minutes which compared to other stores is very average. I did appreciate the cashier mentioning there might be a delay and being quite up front with the issue. I was pleasantly surprised and pleased when we received our food in a most timely manner. Kudos to the team at store 1745 in Winter Park Florida. You all rock!