Burger King Reviews

I tried the new Chicken Nuggets today. I have seen the commercial and wanted to try them. They were not that good. I ordered on the app and my order was wrong. I asked for a plain Cheeseburger, and it had ketchup on it. Also asked for ice cream not kids' toy and did not get it. When I picked it up, they did not say they were out of ice cream so not sure why I did not receive it?

They are incompetent of taking a DoorDash order. When I called them out, the manager said I was harassing them. Stupid people

I convinced my wife we should go to Burger King tonight to get her chicken nuggets instead of McDonald's. I have been watching the TV commercials and thought I would give Burger King a chance to earn my business. I have not been going to Burger King because they are very slow getting food ready and people working there are not very polite. Anyway, I pulled up to the drive through and there was one car in front of me. I waited 15 minutes before I finally got to the window. The young lady came on the speaker and asked me to give her a few more minutes. After about 5 minutes she came back on asked for my order. She asked me to pull around to the first window. I pulled up to the window and give her my money and she gave me my change back and shut the window and didn’t say thank you. I pulled up to the next window and waited for at least another 5 minutes.

We have always loved Burger King… but will move on to another burger place. We ordered two small double meat cheeseburgers and received 2 cold single burgers. The young man where we paid had an attitude - not friendly at all. Goodbye Burger King!

Do think you can get the Jr. Whopper any smaller! We are done with Burger King. First the whopper is smaller now the jr. Too bad we loved it. Now it not worth the money.

New chicken nuggets. I’m please with how juicy the nuggets are, however the flavor was subpar at best. I miss the old flavor. Overall quality better. Flavor worse.

Ordered the new chicken nuggets and a bacon double cheese burger! The batter on the nuggets was not crispy like it says on commercial. Still not good! Burgers are too small. Not worth what you want us to pay. Why get rid of the burgers you don't sell much and put back in the patties? Definitely won't be eating anytime soon.

Haven't eaten at a Burger king in a long time because the last time was terrible, but it has been a while, so I thought I would try again. Brentwood NH burger king at 1145 on a Monday. I ordered a #9 with onion rings instead of fries, and a vanilla ice coffee instead of soda. 25 minutes later I got an ice cold chicken sandwich, fries and a vanilla shake. The lady taking the orders doesn't speak English very well, but she was trying. She was also the only front person, doing the window and the inside counter. There was only one other lady in the back to cook. There was 1 guy ahead of me inside, and the outside was not crowded. It is sad because burger king used to be so much better than the rest. No more. Never got a receipt so I could get my money back from the shake, so I just left.

Stopped today for breakfast at 715 am. Sat at the drive thru for over 5 minutes without any acknowledgement I was there. So I drove off and looked through the window and the server was just standing there with his headset on. SO it was a choice to ignore me as a customer. No wonder their parking lot was empty and no other cars in the drive thru. I won't waste my time going here again. Their commercial there's a new king in town isn't very true now is it? The customer doesn't matter.

While we've had good experience in the past, Brock, a new manager, has drastically changed that. Not only rude, but actually aggressive behavior, actually telling us "if we didn't like it we could go elsewhere"! (Actual quote). A mix up on an online order, that could have been handled any number of ways, rapidly devolved into an undeserved confrontation.

I always liked BK but haven’t eaten there in years. All these commercials saying it’s better quality now. Disgusting! I threw it out.

More than disappointed and wonder how much money was spent on advertising promoting what was supposed to be a major improvement to the hamburger line. Same old thin, dry, luke warm, tasteless burger totally lacking appropriate number of toppings. Two pickle slices on a Whopper? You get that many on a slider. You need to do much better.

I just left the North Robinson location in New Orleans, LA and I'm extremely pissed. After paying my hard earned money I got home and the Whopper was burnt like they overcooked the patty and ran the bun through the toaster 3 or 4 times. The fries are refrigerator cold and hard as if they took them out the freezer and dumped them in the grease just to get the color on them. This shit is utterly ridiculous especially after I just finished working a double shift. Thank you all for wasting my money.

Burger King used to be the only burger I would eat! Now I will go to Smash Burger or Freddy's for burgers since Burger King changed their burger recipes. Burger king's burgers are just like every fast food burgers now. The taste has completely went down in quality instead of making it better. You just lost another customer Burger King.

What happened to the whoppers? Not the same. Not as good. The choice of drinks is amazing, but I won't be back.

I love Burger King. I didn't go for years because of stale bread and terrible employees. Now with the burgers better, you've got to care about your very rude or lack of energy people. Wow! They need to go 'cause I can't see growth without fixing the employees.

Burger King in Manlius NY is not interested in serving customers. They run a drive thru and don't take care of customers in the restaurant. The wait is ridiculous with no one else in line. Fix this!

Our breakfast at the Burger King in Guthrie Oklahoma (Cimarron St.) was delicious and the staff was great!

I developed allergies and can no longer eat red meat. So I ordered a chicken sandwich based on the picture of it on their menu. I got a sandwich that had been squashed flat. I didn't see any lettuce so I opened the sandwich and found a few very small pieces of lettuce. Took a bite it tasted terrible. I definitely will not buy any chicken sandwiches from Burger King again.

Terrible. Onion rings are minced.... Mushy....fish very bland.... Texas burger was awful. Very salty.

On Saturday September 12th, around the 3 or 4pm hour, I was getting food for my grandkids. I paid for the food and waited patiently. The worker didn't give me a receipt; jUST my change, Total: $37.and change.. THE PROBLEM is fast food workers have a SCAM of not giving the receipt NOR ALL the FOOD, while ASSURING ALL the FOOD is accounted for and Damnit IT'S NOT: The FOOD MISSING was a $9.99 DRAGON BALL Z ENTREE & FRIES. I know it wasn't your $37.+. but if the roles were reversed, you would bitch, moan, & groan! Until you had refund or all of your food! Hell, or both. I know consideration, if any, is out the door, my money to feed me & mine! And not, fast food workers who didn't prepare for their food rations, for the work day, and getting freebies from unsuspecting customers, this shit needs to stop immediately, because I can't afford my food and yours, due to you not preparing for simple daily routines!!!! Thanks.

We were interested in the new chicken nuggets and the new dipping sauces. My son also got the power back kid’s meal well when we got our bags: NO TOY, and ZERO condiments. We had 20 nuggets. I tried to call 21st Burger King; phone rings and rings and hangs up on you. Then you can go on the Burger King app and talk to the AI that gives you the runaround. I spent $87.53; that’s a lot of money for me. We had nuggets, onion rings, and fries. And there wasn’t even a ketchup packet.

The speaker is broken at the Pontoon Beach location. I asked them to repeat themselves, but they kept talking to me like I was 5 and didn't understand English. When I said something about it they started a screaming match with me. Don't go here unless you want to get yelled at because their speaker is broken.

The multiple times that I have gone to Burger King, only for the Dragon Ball promotion they are running, I have not only, NOT received the collectibles, but they provide no sauce, bad food quality, and made me wait 15 minutes at the drive threw when I had ordered online to prevent having to wait, I speak to the customer support and they refused to give me a refund.

Got two of the classic chicken sandwiches in Stratton, they didn't even taste like food. Most disgusting thing ever.

Just fed my family of 4 at the Williamsburg Kentucky location and it was terrific! Everything was great especially the nuggets!!

Every time I order from this place - no matter which city it's in- it takes forever in the drive-through, and they always forget something in the order or mess up the order completely. When I went to try and scan the QR code on the receipt to get help, it reroutes me and says it isn't working. BUT I will say their new nuggets are really good, and I loved the Super Saiyan meal, just wish they would've given me the actual Boba drink instead of just the lemonade. Maybe they weren't taught how to make it correctly? Idk. I feel bad for the workers that actually work really hard (usually women) as you can tell most of them do not put any brain effort in at all (usually young men). I will say they have improved over the years, though.

Waited in the drive through forever, poorly ran and I would advise not going here!!!!

Personally, I LOVE Burger King. It's my favorite fast food. BUT.. I don't like that they changed the sweet and sour sauce. Now it's got a purple wrapper and it's overly sweet. I have a HUGE sweet tooth and love chocolate but this is not it. I LOVE sweet and sour sauce. It's the only kind I use. But I prefer what they had before because this new version of sweet and sour is disgusting. The one I go to as well also forgets my sauce a lot or they but BBQ in there instead. Other than that, I recommend Burger King.

Every experience going the staff are not good and we're waiting for our order for long times even when drive through has been slow.

I ordered a bacon king, a royal crispy, 4 medium fries, and 3 ranch cups. I got the bacon king and royal crispy, but the ranch was nowhere to be seen. Also my medium fries somehow turned into small fries which made me very mad because I do not play about my food. I lost a lot of my money considering that all 4 of my fries got shrunk into small ones.

Sandwich not made right, fries too salty to eat, took forever and very unfriendly. Sandwich was supposed to be only light mustard.

What a joke at Burger King on 15378 Middlebelt Rd. Livonia, Mich. 2 cars a head of me and sat there 23 minutes in the drive thru, even turned my car off and waited. Got to the window, and the workers looked so confused, had bags of food sitting, drinks made, and still couldn’t get food to the windows. All I ordered was 1 original chicken sandwich sat at the window another 8 mins while my food sat in a bag on the counter. This was at 7:10 pm on 9/04/2026. I watched so many people leave because it was taking so long. Won’t be back!! They did NOT put a receipt in the bag! But I do have a charge on my credit card to prove it.

The Burger King in Mt Orab Ohio is absolutely horrible. The last 2 times I went was enough to make me NEVER go back. The 1st time I had ordered on the app. I pulled up to the window and no one spoke. I said "excuse me". They said "you'll have to wait, we're under staffed". I waited for 30 minutes!!!! Then they tried to wait on the car in the other drive-thru lane that had just pulled in. I pulled up to the window without waiting. Tonight I was with my husband and he suggested Burger King. I said, "Are you sure?"

To all, I was excited about the DBZ thing Burger has available now. It just seems odd coming to get the full experience with the big kid in me and it is only half honored as I go to retrieve it. I got the ten nuggets and all but the drink was not the DBZ cup, it was a small and they ran out of the boba so pretty much the drink was just a lemonade. SMH, what a disappointment. Only good was they gave me 2 different toys. I’ll try the McDonald’s Texas meal to see if they differ from what is advertised and sold/given.

Today I visited #BK-12041 and the place had flies flying all over the Restaurant, the fountain soda machine had no ice and also didn't have all the flavors available, since I'm the king I proclaim, let's close this disgusting place and fix everything, let's get rid of the insects. Priority #1.

Burger King 4th Street, Beloit, Wisconsin, is so slow at night. They lock up the dining room early. You get in the drive-through, and You Wait Forever. They can only handle one car at a time. This is getting unreal. Why don't you hire more people.

My experience today was at Richmond Indiana's National Road West location. The food was very tasty and enjoyed. The inside ice machines were both empty on a 95* day. Didn't appear machine was broke. Probably needed minor adjustment to start making ice again. I reported it and they gave me ice from the back area. People kept being handed empty drink cups, well knowing the ice machine was not giving ice. How many brain cells does it take to figure out that if the business says "customers are kings" you do not hand each customer an empty cup with no ice on a 95* day, knowing well that each customer will have NO ice cold refreshing drink as the machine touts?!?!

It has been years since I had BK. I went there and got the bacon king meal small. $14.00. Holy crap that is ridiculous. If this is the price, I’m never going back and I’ll be sticking with Culver’s. Fresh ingredients at the same cost. It tastes better too! Plus the amount of grease on the bottom of my wrapping around the burger, in the bag, on my lap, now in my car…what the hell has happened to a meal for a value? You should call it BS, not BK. Food was hot, fries were hot. Also, the lady asked me what size I wanted the order, “medium or large.” Isn’t there a rule about not giving all the options? Why was the small I ordered not an option by the employee?

The day time worker at the south belt Burger King in Saint Joseph MO was so rude to me and another worker for wiping off a booth so I could sit down to eat because the worker wasn’t supposed to work in the lobby and had just walked in to work when I asked her and even though the others had been doing nothing they were supposed to so I didn’t have to ask them to be clean. The two ladies with pink hair are terrible, please don’t eat there if you see them, one of the two ruin my dinner every time I order. When they are working like they always are mad to have their job.

Burger King only promotes bogo on the original chicken sandwich cause they must have a hard time selling it. That crap been in the app for at least a year and they never offer BOGO on the whopper

Went to our usual location with the intention of having my normal 3 for 7.00 original chicken, fries and beverage. I was informed that the original chicken was no long part of the deal replaced by chicken wrap. Upon receiving order I was completely underwhelmed...small portion. Upon getting home I checked the website and the original chicken still appears as an option.

After sitting in line for 5 minutes at the speaker to prevent corporate from seeing the true time. I complained, and the staff told me I could leave, knowing there was only 1 lane, so I had to drive over the bushes just to get out of line.

Ate at Burger King today, the meal was fine, but the burger sure could have been hotter. The service was fine. On the back of the receipt was an offer for a free burger if you fill out the customer survey. I dutifully went through numerous screens filling in the survey. When finished I jumped through several hoops only to find that you had to "scan" something on the screen to get the free offer. Like a good number of companies nowdays they think every person owns a cell phone. I do not and have no way to scan anything. McDonald's will be my choice from now on, they do it the better way, fill out the survey and get a code to write on the back of the receipt.

The last two times I ate at BK, I had the fish sandwich, and chicken sandwich, the fish was 5 dollars, and less than 1/4 inch thick, the chicken tasted like it had been ground up, and Very salty. I may never go back.

I'm giving this restaurant a one star because they serviced a customer with a dog in her arms at the counter where food was being served. Also this customer appear to be an employee.

Stopped in at the Burger King in Willcox Arizona. The staff were fantastic. I believe their names were Bianca and Anissa.

The lady taking my order you could barely hear; because the manager was talking so loud beside her. I also told her the ketchup was out & she (the manager) walked out very rudely and pumped it. She said see it works; which clearly it did not. I went back and ask for ketchup from the girl that took my order and the manager huffed and rolled her eyes. My tray came & I find the ladies nasty fake fingernail on my tray. The whole restaurant is plain nasty.

Store#5873. Customer service fully staffed, services was very prompted and highly efficient!!! Cleanliness through out facility, Recommend all who happens to be in the area to stop by and enjoy a wonderful and quality meal!!! Very please indeed!!

I was hesitant to stop for breakfast, but I was pleasantly surprised. Customer service was exceptional and the food was hot.

July 29, 2026, 10:59pm I visited Burger King in Terre Haute, Indiana. I ordered a Whopper Jr. meal with Coke. I was asked if I wanted cheese, replied NO. I received my meal and on the way home I started to eat my sandwich. I noticed an odd and immediately pulled into a Kroger parking lot adjacent to the BK store. I turned on my inside light and noticed the sandwich had cheese on it. I am drastically allergic to cheese. I carry an epinephrine pen in every vehicle in case of emergency.. I injected the epi pen in my thigh to reduce the risk of anaphylactic shock. In the past I have been rushed to the ER for treatment. I have come close to my throat swelling shut as a reaction.

Once again the Clinton Township on Hayes and 19 Mile Rd. just can't get it together. I'm there every day and ask for no mayo more mustard. I get home and there ketchup and mustard and no bacon. The day before I asked for a plain burger and I get ketchup and pickles. I drive back up there to get a new Texas Whopper made the right way and they gave me a new one but did not offer me the free one next time I come in like that say on the BK commercial. I'm done with it store that just can't get it right.

BK on Rt 88 Castle Shannon, Pa ought to be shutdown by the county health department. Whopper had pickles like shoe leather, had to pull them off, burger didn’t have usual flame broil taste, I “think” it was undercooked. Lettuce, OMG, all yellow and white. Now for the terrible stuff, the French Fries were as hard as pencils, nobody can eat them. I kid you not. See pic.

Food was old and microwaved. Whopper Jr was more like a cheeseburger on the wrong bun. Ask for it fresh off the broiler. Slow drive-thru; there was no customer there, waiting lady at the window had a bad attitude. Never go to the Dempster and Dodge location in Evanston, Illinois after 12 am.

In the last 5 years, this Burger King has been also me. Their change in management is what the store needed, and they did it. Thank you, upper management; your store's been great.

Stopped by Burger King in Williamsburg, VA each Monday for the past 3 weeks. First time I arrived at 0945. Told they didn’t open until 1000. Last week I arrived at 1010. The car in front of never moved for more than 10 minutes. I left. Today I arrived at 1100. Told they didn’t have any food ready. Pathetic!

We went through the drive-thru at Queensbury, NY location. The employee said "We will be right with you". We waited a few minutes. I said to my girlfriend "What is taking them so long", there was 1 car in front of us. Then the employee came back on and said "If you don't like it, you can go somewhere else". So we left. Then I spoke with the manager and she said she would give us a free meal. That was the last time we heard from her.

The Burger King by Meijer on Preston Hwy is awful; I waited at the speaker for 5 mins before someone acknowledged us. Pulled up to the window, and the guy didn’t know which order was ours. Waited at the window for 10 mins to be told to drive around front to wait for our order; said we were waiting on fries. Still didn’t get us drinks. Sat out front for 10 more mins before they brought the food. Still forgot the drinks. Had to wait even longer for those.

The friendliness at this Burger King has changed sufficiently. The food was hot and the employees were all in a good mood and that made a difference.

Went to one on Kearney and got two Whopper Meals. Sit down to eat and the music was so loud and fries were old and dried out. The staff was rude.

We pulled into Burger King at 0947. We ordered two croissant sandwiches and a breakfast burrito. The worker said it would take ten minutes for eggs to be ready. We were ok with that and went through with the order. We ended up not getting our food until 1018, 30 minutes later. Please explain how a fast food restaurant could possibly take that long. And the problem is we already paid, so we could not leave. Ridiculous. Also I could not attach a receipt because I didn’t get one. Waterford Wisconsin location.

We waited at the one station for quite awhile. Then after waiting awhile they sent us two handicapped Seniors to another station. There they took a customer that just walked in ahead of us. Then our turn finally came. They would not honor a Burger King coupon we had. We ended up with an overpriced order. I had a small junior burger.

8465 W Lake Mead Blvd. I normally go thru drive thru. About every 7 out of 10 times they don't add the cheese that I have requested and PAID for. It seems with drive thru orders they don't have to get it correct, since most people will not drive back after they get home and see the order is incomplete. I contacted Burger King and sent them a copy of the receipt and a picture of the burger. I received an email back with an offer of a free croissan'wich... BUT... I have to order coffee and hash browns. NO APOLOGY. Doesn't seem quite right... Here's a freebie if you order more from us so we can get it wrong!

I ordered a large fries and was given a medium. Ok not a big deal. Sure they could be busy but Not only that though, the fries were cold. And there was an onion ring in my fries. What if I was allergic to onions and my food got contaminated by it? Good food, bad service.

The problem I have with Burger King is the food is never hot or even warm. It's always COLD sandwich and lukewarm fries.

9725 Xenia Ave N, Brooklyn Park, MN 55443, United States. If I could give zero stars, I would. Calling this 'food' is a generous overstatement—it was a tragic, inedible insult. The fries were a cold, greasy, lukewarm nightmare of soggy cardboard. The bun was so petrified and rock-hard it could double as construction material, and the burger patty was basically salted leather. It genuinely felt like they dug up leftover scraps from last week, warmed them under a failing heat lamp, and called it a day. Absolute garbage. Never, ever again.

Everything was good except the sauces have changed, and they are all terrible.

I went to Burger king store #3728 on 8/9/2026 and when I received my food it was stone cold. When I brought it back person behind the counter said she would be right back. Never return. Also the staff were having a argument in front of the customers. Very Unprofessional. What happen to the new burger king as advertise. Very disappointed.

Well I don’t usually write reviews but this is something that just needs to be said. Me and my kids went to the Burger King in Springville Alabama and let me just just say I have never encounter such unprofessional and miserable employees in my life… I went and grabbed a high chair and it was disgusting. Seems like it hasn’t been cleaned all week and when I went and told them they handed me the cleaning towel 🤦🏼‍♀️ and I had to clean it up for them. When we got our food it was okay but but son ordered a have-sies and it was just pitiful.

Yeah I walked up to the Burger King over here in Hallandale. The door was locked and I watched somebody walking after I walked off and went back. They said, "We're closed" so I guess they're only open for special people. I took a picture too and I'm hungry and I got money.

I went to the Burger King on Brookshire Blvd Charlotte NC. I went through the drive thru and ordered 2 original chicken sandwiches. When I got home took them out of the bag I thought they gave me whoppers because they were round and in a whopper wrapper. I open them up and low and behold there is a oblong chicken patty on a round whopper bun. WTH!!! They could have at least told me they were out of Chicken sandwich buns. FYI... The whopper bun is not a good mix with the chicken. Tastes horrible.

Ignorant staff didn't listen. Overcharged me and only gave me one burrito jr. Menu states two. Idiots don't offer receipt.

Absolutely disgusting. Screwed up my order and the food is not revamped and better. It’s worse. Have BK another chance and will never go back!!!!

I have always been a fan of Burger King, but the past few years the sandwiches seemed to get smaller thinner and the freshness was no longer up to their regular standards, but in the past year, we have gone to Burger King more than any other fast food company and have been totally satisfied with the freshness and the size of these burgers!! It’s a two- fisted burger again.. welcome back to my family‘s favorite!!

Unfortunately this is a bad review. My husband and I usually get an Oreo shake once a week, and always at Jack in the Box, but this week their shake machine was down so we went to our nearest Burger King and got two of theirs. It was the worst Oreo shake we have ever had and they were dumped down the sink. It tasted like the milk was sour. I hope that was the case for if that is what they truly taste like YUCK.

My recent order took an entire hour for them to prepare. All I ordered was a chicken sandwich, fries, a drink and 2 packages of cookies. The restaurant had no customers in it and yet the staff hadn't even started cooking my meal. Meanwhile the DoorDash driver is sitting there waiting and losing money while they were doing God knows what. They saw him sitting there and they still did nothing. He finally called me and had me speak to someone there because I couldn't get them to answer the phone in store. The gal came on the line and said she didn't know what happened and that they'd get right on it. Not only did I wait an entire hour for food, they made my sandwich with everything except what I ordered. Covered it in hot peppers. They also didn't send the second package of cookies that I ordered. I will not be ordering from this restaurant again. They do not care about the customers.

Regular customers and one time we actually tell them we are missing something from our order. They didn’t even replace or reimburse us. Terrible customer service.

I was in the drive thru asking if they took Cash App card and I was holding the phone out the window and she goes “GIVE ME THE DAMN PHONE MA’AM.” Never going back there AGAIN. 🤦‍♀️

I wanted to send a excellent review. This past Monday at 315 pm I was at the drive thru. I ordered a Jr. Whopper, and a orange drink. The middle aged woman at the windows was incredibly nice, my food was excellent, and the price was fair. Location is North Broadway in Rochester Minnesota. Paul **.

I'm just gonna stop going to BK. What more is there to say?

Today was the worst trying to get correct food made. It's bad enough I had to wait 20 min in the drive through. No wait. They just leave items off the Whopper. No lettuce. No tomatoes, I didn't get it my way today.

This afternoon, I placed an order through the Burger King website from address (44751 Mound RD, Sterling Heights, MI) to have my food delivered which asked me to choose a delivery service which I selected DoorDash. Which I ordered a Chicken Club Sandwich, Onion Rings, and a Large frozen Coke. When the delivery driver brought me my food, which was the complete wrong order and there was no name on the bag showing whose order it was.

I just have to ask where do you get your lettuce from?? Every single time I get a sandwich from you and ask for lettuce I have two or three pieces of hard Brown crap put on my sandwich. So my question is, do you go to McDonald's dumpster and get the lettuce from there for your sandwiches??

I visited the Burger King in Edgemont Ave in Brookhaven PA on Wednesday July 29th. I went through the drive-thru. I was charged full price on Whopper Wednesday. When I asked why, I was told that the manager said if the customer doesn't specifically ask for a Whopper Wednesday, they are to charge full price. I registered a complaint via the receipt and have not received a reply. My validation code is; **.

Every time I go here I get a plain burger, just a plain burger. You’d think this would be easier for the workers and that it would make the shift go by easier and it doesn’t take much effort. Despite everything I gave up for this, I've been putting my own pickles onto my burger at home just to save the employees some time and so they wouldn't mess it up, yet they continue to add ketchup, onions, and cheese. This is really upsetting to me considering I try my best to make it easy for them and all I want in return is a burger, it takes less time to add extra condiments, yet constantly I get met with the wrong thing.

I've become a regular at Burger King. I go there in the morning to get my two for six croissants. There's a lady that is a manager there. Her name is Roxanne. She has excellent customer service. She has always greeted me with a smile and even remembers me by name. She always greets me with a good morning and friendly smile. She has always made my experience at the Oroville burger king very pleasant. We need more people like her in customer service.

Guess the accuracy in preparation only refers to in store purchases... ordering online doesn't count... When the container even shows no mayo and they load it with this disgusting condiment, makes you not a king but the clown king... Thanks a lot!

My burger was missing the cheese and then I bite into it and it was pink in the middle. The upgraded building is nice. Just need to work on service and quality of food. **

One star is the lowest it goes OMG! They don't deserve one star. The Burger King on US-21 is TRASH! The FOOD TRASH, The customer service TRASH,The people that work there have TRASHY ETIQUETTE, TRASHY PERIOD! It's always something at this BURGER KING. The last 5 times I went there nothing but foolishness. "The card machine don't work, we short staff, we can't cook fresh food, we want to be on our cellphones, we just don't care about our customers etc." I'm going back one more time and that's to get a refund. I don't want to go there anymore. They need a different staff in the morning. Let KiKi go! What kind of Manager give you her nick name.....exactly. So professional!

I went to the Burger King on 441 in commerce Ga and the guy who waited on me was very rude and unprofessional. My total was $14.66 I gave him $14.65 and told him I would go get a penny to which he replied, "Don’t worry about a penny. I have one." I said ok then he put in that I was short a penny and gave me back .99 cents. I told him you said not to worry about the penny. The manager came over and ask what’s wrong. I told her the story and she gave me a $1. He then told the customer behind me, "All she had to do was give me a penny." That to me was very unprofessional one to make a comment to another customer.

They burnt the chicken, added it to a hamburger bun, and left no receipt with the bag but a #174. The new Burger King is so much better, ya right. No remade sandwich, no free one. Just me paying for a crappy, mismade sandwich that was way under par.

The store was horrible. The manager looked like she hated the world. The store is nasty. The line was backed up and the drive-through so I went inside. The place was a mess. The cashier didn't speak. And I don’t know if my burger was cooked, but I know it was definitely microwaved. Y’all can do better.

We go to the Worthington MN BK for coffee/breakfast. We love the staff and always have good service but PLEASE fix the air conditioner. It’s hard to sit in that heat so I can’t imagine how the workers feel.

I am writing about the Burger King (#2382) 35 Powell St San Francisco CA 94102. The staff is less than friendly, service is slow - they seem understaffed. But the major concerns are people begging for money, my last visit I had FOUR people asking for money. People digging through the trash is also a problem. Another concern is the number of people just hanging out or sleeping in the restaurant. The restroom is also an issue. It is often monopolized by homeless individuals.

Nothing like the commercial! The employees were extremely nice! The food was extremely subpar! The burger wasn’t very warm, and the fries seemed like they tried to refry old fries! HADN’T BEEN TO A “BK” IN YEARS AND IT WILL BE SEVERAL MORE BEFORE I GO BACK.

Megan and Kelly was super! Their smiling faces just made everyone smile! Thank you girls! Food was amazing too!

For Burger King in Bay Point CA. I gave them one star because there isn't a zero star. The worst customer service ever. You ask for one type of burger and they give you a totally different one. You don't know until you come home and open your food. "Surprise," and they rip you off. They charged me $9.71 for just a bun, a piece of lettuce and a slice of cheese. Not the first experience with them. Don't go there at all.

I figured the Impossible Whopper could be my go to for a burger after getting Alpha-gal. It does no good when they cook that burger on the same grill as the meat burgers. 30 percent of our country has alpha gal. The percentage is getting bigger and having the impossible whopper cooked on the same grill as the beef makes us sick. I was sick for 2 days.

July 2026 Burger King Springs Road Hickory, NC. DONE. Will never set foot at this location again. Worst service. Cold food, poor service, drive-thru 20 min with no car ahead of me. 2 car in parking lot. This by the way is the 3rd time this month. Wife sick. She only wants Whoppers every time. I have been through the drive-through; it SUCKS. Employees not trained or just don't CARE; this only started after the remodel.

The staff was great and wonderful! Service was amazing! But you have changed an ingredient in your sweet and sour sauce and it was absolutely repulsive. I was addicted to the old sweet and sour sauce. This one is not good.

5 Gold Stars for BK #17294 8502 SR 70 E, Bradenton FL. Extremely clean facility to dine in. Food hot and made to order. Friendly staff. Notice other viewer stated how 'unclean' dine-in was... What is a shame how people don't pick up after themselves and expect that someone else will.

I was charge for1 BK round up when I told him not to. He was very rude and said he has to. I told him to take it off and he refused to do so he said it was policy. I will never be back to the Burger King. In escamba mi

I've always liked Burger King, but today we stopped in Astoria for lunch on our way to the beach house and had an experience that made us vow never to eat there again. It was just before noon. It looked like the staff was very disorganized. Indeed they were. The cook was alone and the intake person was also taking care of serving orders to the drive through window and the counter. She was trying very hard to keep up, but it was not possible. It was clear the BK was understaffed at that time. The customers were stacking up both to order and to get their orders. It took 20 minutes just to order. Then another 30 minutes to get a plain hamburger. Others were complaining about the wait too.

For 13 dollars you'd think we get fresh fries that aren't smashed and broken and cold. Could hear your employees yelling the F word from the back. My food was sub par at best. It's ludicrous that I was the only one at the restaurant and my food was given to me cold and inedible. I did not get a receipt either.

This Company hasn't fixed anything. Fell for the new ad campaign. Putting a whopper back in a box doesn't fix nasty people that simply don't care. Training and standards does. They are still just throwing toppings in any amount on a sandwich and expecting you to pay $7 for it. Refusing onion rings because they can't be bothered to cook more. Complete garbage food properly better suited for animals.

Burger King on state road 70 next to interstate is a joke. I don’t know how you mess up this bad 🤣. Ordered a Whopper with onion, cheese and bacon only and this is what I got. Chicken fries could be used as a deadly weapon. Hard as a brick. Give me this lil baby sandwich but sure did charge me for a whopper as you can see on my receipt.

So disappointed, I visited this establishment on N. 5th St in North Las Vegas. I placed my order at the kiosk and opted to pay at counter with cash, as the staff stood around and looked at me several of times the manager passed by no one at anytime acknowledged me, after about 2-3 minutes I had to say excuse me like three time before someone casually came and asked if I needed anything no hello or welcome to Burger King. I let the person know that I placed an order and needed to pay so my order would show up. My change was $11.34 I was only giving $11.30 I questioned what was going on with the math. Sure it’s 4 cents but my 4 cents. The lady said, "We don’t have pennies". So I asked, "Why are you stealing from me as the customer. I don’t take the lost Burger King does." She said, "I’ve been doing this for 2 weeks. I was told if someone say something just say we don’t have Pennies."

I love the whooper with extra dressing. I was charged for it :( but did not get EXTRA dressing. I was already home so I did not go back. I went again like 3 weeks after and same thing happen. I mean I don't want to be that person and hold up the drive through line. But please work on that! Thank you

Food was received at room temperature. Wasn't hot at all. They used to be great but they slipping.

I purchased a big fish sandwich meal today 07/14/2026 for lunch. Upon opening the sandwich it had big pieces of lettuce and you could clearly see the fish was not fresh. I called the burger king a told the lady about my food she apologized and told me when I finish work to stop by and the would make it right. I did just that and had to wait close to 15 minutes to get the same thing if not worse. The fish looks like it had been cooked and was just sitting there. Just awful!!!

Sent an online order to the wrong restaurant. Contacted customer support. They refused to refund me and would only give me a coupon that would not work at my location. I told them about it and they refused to help.

I recently went to a Burger King Drive-Thru, and I have always loved the chicken sandwiches. You recently brought back the one that I really like, the Chicken Club, so I ordered it, and I absolutely loved it. I hope you keep it on the menu longer than normal. Matter of fact, I would like to suggest keeping it on the regular menu. I like the Whopper, but I really prefer the Chicken Club. Sooooooo Good!!!!

I usually love Burger King but we ordered two Whopper and fries with apple pie and the fries tasted terrible and greasy. It was like they cooked all the deep fried food in 1 deep fryer. Bitter and I will not recommend again.

Absolutely horrible warm soda food was slow coming out. Manager and staff arguing in front of customers. No air conditioning. Do not go here if you are in a hurry.

Where's the beef? The name of the place is "Burger" King and yet they recently replaced the cheeseburgers on their family meal deal coupon with chicken sandwiches. No one in my family likes Burger King's chicken and hence a many years family tradition of Whoppers and Cheeseburgers and fries is now ruined.

For the Burger King on Northern Lights Blvd in Anchorage Alaska. This app is really stupid and half the people who work there are dumb. They don’t at all take their job serious and my gift card balance was wrong. I walked there this morning and was really hungry but they had no idea how to even use the app. Super disappointed and I don’t think I’ll eat there again ever

Witnessed a doing lady meltdown saying she doesn't get respect doing her job. No one spoke a response. It lasted maybe 6 min. Many order sat in front of her the whole time. She never looked back. Another customer came in... She took and filled his order and only then did she Call my name to pickup.

The people working were very nice and our food was very good. Probably the bestest fast food we had in years. I will definitely go back.

Changing the fries was a deal killer for me. I liked the old-school fries way over the current thicker fries. Happy to see all the changes to try and salvage BK. It was a staple for us back in the 80’s.

Wanted to share about an amazing visit at the Burger King in McComb, MS. Mona went over and beyond to offer excellent customer service. It was the best experience I’ve had at a Burger King. Thank you for choosing her to be the face of your company. I would definitely return.

Back to the cold Whoppers again; that didn't take long. It was good one time when I went there. I miss having the burgers made hot off the broiler. I waited in line after ordering for 25 minutes. Unorganized and the high price too. 7 bucks, waited forever and it tasted like crap!! Oh geez, no good fast food restaurants. Ridiculous.

They give drive through pepole freezes and they said to customer in line they said the freezes were defrozen.

This was the worst service ever. We waited 45 minutes for our food inside the building and it came cold. They did not give us cups for our drinks until the food came out, despite us asking. The staff was rude and constantly glaring at us while we waited. There were only three other people waiting who ordered after us and got their food first.

The food was great. But when I asked for ketchup the manager being a smart A## would only give me 2 packs. Dose she have to pay for each pack she gives a way???

I came through the drive thru today in downtown Crete, Nebraska and I ordered the texas double whopper with no jalapeños and ima tell ya that was the best burger that I have ever had compared to the ones in lincoln. The burger was not drenched in mustard or ketchup. I was able to eat the thing without anything falling apart. I was very impressed with the burger and even though I forgot to order a ranch and asked last minute the guy made sure that I had my ranch as I got an extra one. I was so happy for what I got today. I will definitely be coming back to this location whenever I'm back in Crete!!! 😃😃😃

I had an issue with my order and the manager was super helpful and got it straight immediately! I appreciate the way he handled it.

Went to Burger King on 242 west The Woodlands yesterday. Don’t have receipt but approx 12:30 pm. Went to counter to order and 2 employees were arguing about lunch hour break. A ** Man-and ** woman. Apparently he wanted a break and she told him she had been there since 6 and hadn’t had a break. I ordered a Whopper with mustard on both sides of bread. No pickles, add jalapeños. Also ordered whopper junior, med fries, 2 med drinks.

I went to Brunswick Pike Burger. The daytime manager very nasty and disrespectful with the customers. If you don’t know the work she tells you she can’t help you. To find someone to help. So then I went on the app and she still wouldn’t help. I won’t recommend.

Good food. Terrible customer service.

I want to really applaud Whitehall PA. There has been a huge change when it comes to presentation…. Our sandwiches were wrapped in BK wrap nicely and so pleasing. Love it, love it, love it… Keep being consistent, the BK wrap really puts a smile on my face. Reminds me of the old days 🫶🫶

I’m not even normally the person to leave reviews, literally ever. I’ve worked in customer service most of my adult life & I'm absolutely disappointed not only with the food but the manager that was running this shift. Couldn’t get my food right, despite it being ordered right & said what was on it on the receipt. Definitely will NOT be returning.

Every time I order from Burger King on 4200 Saron Drive in Lexington, Kentucky my food is always wrong or cold! When you call customer service they are rude, someone hung up, they don’t understand English, and wants to give you discounted coupons in the app that you can’t use or can’t use to pay for all your food! What happened to the commercial that states, “WE LISTEN TO OUR CUSTOMERS”,,, I truly feel that that is false advertisement. Because having anything changed every time I call it the same old same old this will be the last time I order anything from them.!

Just stopped at a BK close to my house. My problem is that these burgers are NOT grilled anymore!!?? So that tells me that the grill marks are “fake”! I remember the grilled burgers and the freshness of it! This isn’t it!!!

To whom It may concern. I nor my family and some friends have not stepped foot in the doors of Burger King in years for the simple fact that Burger King have gotten away from flame broiling their burgers fresh and hot to go. It should always be fresh to go when ordered not sitting under some light keeping it warm. This is really unacceptable and remember some of us are food foodies and we know the difference when something has changed and the taste of y'all's burger patties has definitely changed. It tastes like steamed meat. And please be competitive on y'all's pricing, along with customer service it's a must in today's declining fast food service chains. Business has shifted towards the food truck business because it's fresh when cooked and affordable. I believe that this change would turn things around for a once upon a time top notch burger joint.

I have been a customer of BK for decades but if I could rank them lower than a 1 star, I would regarding promotions/sales when you are flooded with Whopper Wednesday and no one in BK restaurants (whether it is Lynn Haven, Panama City, Springfield or Callaway) that knows anything about Whopper Wednesday. I try through my app and get no response, then I try in all the above restaurants mentioned above and they act like you are looking for a hand out. Dismal sales/promotions and/ or IT.

Two stars… and that’s being generous. I realize they updated the Whopper… Maybe Update the Staff!! The whoppers are just thrown together… of course they never look like the image. Maybe the staff should take note. Lettuce pieces, as if they’re pulling them out of a bag of lettuce shred instead of crispy lettuce leaves… had no tomatoes… no onions… Luke warm, if that. We’ve been going to a BK further away… I realize it’s fast food… “Have it your way”… Can’t we just have a decent meal. Specially when meals stay at $10 bucks for a small. Few fries… more ice than drink… and if you just want a large drink, it’s 2 bucks more. SSDD.

I wrote a review for store number11260 in Poland Ohio 44514 about waiting 18 minutes for two double cheeseburgers with ketchup only! Not only was the service bad but when we went inside because we were tired of waiting, the manager who thought he was Elvis with his shirt halfway button stated, "We could only cook one patty at a time." He handed me my meal and I went home to eat. I opened the package and the food was cold and it had mustard which I am allergic to and pickles on it. Now when I started the review I noticed a lot of bad reviews on this store. So I did some research and noticed the same reviews to almost every Burger King in my area had the same problems. Apparently Corporate which you cannot get on the phone, does not care. When I tried calling I got an outside service from Taiwan or somewhere in Asia and that person wanted to know what happened.

My experience in the drive thru today was frustrating. The cashier at the window asked me if I wanted to round up the cost of my order for no reason. They upsold me the apple pie but it wasn't available so I had to wait longer for the order. Why should I want to pay more for my order? Why upsell something that is isn't ready and available?

It's been years since I've had a Whopper. So I thought I'd give it a try today. I ordered the Texas-style Whopper. I requested cheese, mustard, onions, and pickles only. Heavy on the onions. When I got my order, the burger was thrown together. Nothing was spread out on the sandwich. It was all piled up in the center. I understand the need for speed, but as hard as you're trying to bring it back? It's a shame you sacrifice quality for speed!

I placed my order. Read it right from the text that I have to order. Got the order. Was missing a burger. When the other lady came to window. It said sorry but idk if they heard me ask for two. She was very rude. Said not allowed to add anything now. And that I never said two. Nobody should be allowed to be rude and ignorant to customers when all I ask was to add one cheeseburger.

Start using real food instead of substitutes for beef and bread. Society is mad because you use garbage ingredients, not because you don't give them a good menu.

You know when a person sits in there waiting 30 plus minutes for there for it should be fresh hot and right. Today was neither.

Omg it was an amazing experience!!! There was a guy with long hair. I think his name was Matt but he was so kind and helpful and made the whole experience so much better.

Mayodan, North Carolina has a filthy bathroom. But the service was good.

Female employee walked in the bathroom while I was using it and disregarded that I was there. Chicken was hard and I couldn’t eat it. Trash can was over flowing. I couldn’t throw my trash away.

I ordered two whoppers at $6.09 each from a Newton NC Burger King located off buss. 321 and Hwy 10 intersection. They wanted 60 cent each for a single slice of cheese. I declined the cheese. I got home to find my whoppers consisted of a bun and a piece of meat! Nothing else whatsoever. No lettuce; no tomato; no onion; Nothing else! I consider that to be False advertising because the picture on the menu showed it with everything!

1105 S Fm 51, Decatur, TX 76234. You’re not the king here. Orders are always wrong. 6-1-26 order the 2 for 1 but only got 1 burger. Asked for no veggies but got a dry burger. This is the 2nd time order was wrong. Just remember 3 strikes and you're out…

Worst BK ever, after waiting for 5 min & not being acknowledged no one really in restaurant & one car in drive thru. So I opted the drive thru. The woman couldn't understand me, I speak English. I'm an American after 3xs. I left & went to Doylestown one, what service there. Got greeted nicely & served no issues.

My son and I just ate at the Burger King on South Dale Mabry, and the service is great. The food is hot and delicious. The manager is very polite and professional. If you want good food, hot and taste great stuff in at Burger King.

Homeland Park needs to be shut down at this point. Every time I go there and I go there a lot because it’s close and all I can afford. Every time I have to pull around something’s always wrong. Like today hard chicken fries that have been sitting. It out of control at this point. I'm tired of the ** folks' attitude in there. Can't get right, close it