Burger King Reviews

I very, very seldom go to fast-food burger joints, but after watching the commercials, I thought I'd see what the new burgers were like. I asked them to hold the lettuce--no problem there. The bun was fine, but, in my opinion, the burger was overcooked--no juice at all. I guess that's a safety issue. Even so, it was pretty much tasteless. Perhaps best for people who don't cook.

I was sitting there waiting for my ride, and this worker came up to me and told me, “You cannot just hang out in here, get out.” And proceeded to kick me out into the cold for 30 minutes until my ride came.

BK is doing something different, not what I used to enjoy anymore. It tasted weird and made me nauseous. No more BK for me ever again.

This location at 4 Warrensville Center Road needs to be shutdown! I will never go to this location again because it’s just a waste of my time and money. Understaffed and poor food quality. I deserve a refund!

Severely disappointed. Ordered a big fish, which was nothing but the opposite... The only thing big was the bun. The square fish inside was the size of McDonald's fish, nothing like the picture, which I am sure is False advertisement. If I had wanted that type of fish sandwich I would have went there and paid 2 dollars less. DO NOT RECOMMEND.

Ate at a Burger King in Pigeon Forge and it was a Whopper like I remember as a kid. So good. I’m hoping it improves like that in Madison, AL, Hughes Road. Big difference in service and quality, unless recently changed.

On April 8th, I placed an order inside a local BK. 45 minutes later at exactly 2 PM, I decided I had enough and demanded a refund. The place wasn't even very busy and in that time, no more than usual. The manager of the store came from out back and processed my refund, not even caring to see why the delay. I then complained 3 times via my computer and requested contact, the first was on the website on the receipt, 5 days later to the corporate website and the 3rd on their Facebook group via Message Us. All 3 times, they chose to ignore it.

I came to BK for breakfast. There were a lot of flies pestering customers....Everybody motioned for flies to go away.

I don't understand why I tried to doordash a whopper today and they have all their new sandwiches but not the one thing Burger King is known for....a Whopper!!! It's ridiculous and stupid. They got the BLT peppercorn whoppers, kids' meal hamburgers/cheeseburgers so they have everything they need. Feeling super irritated with BK right now.

I went to Burger King one day and ordered chicken nuggets and a burger with Coke and I found a feather in my chicken. One star all the way!

On 04/29, My wife and I wanted two Whoppers. I ordered a number one with a large coke and I whopper just the sandwich and instead of listening to what I said, I was hit with "Is that all" on repeat. I got to the window and repeated "Did you get the other whopper with not pickles or ketchup?" She proceeded to raise her voice and say "THAT'S WHAT I ASKED YOU" and when I said, you didn't she slammed the drive thru window in my face. I drove around and went in to ask to speak to a manager. When I explained the unprofessional behavior of her Clerk, she in a nonchalant tone said that she would speak to her but didn't address the wrong order at all. All while, the drive-thru female thought it was funny! 603 FM 1960 W. HOUSTON TX 77090.

Why is the Whopper smaller and The taste ain't that great. The one I got was smashed in a box but it's the same size as a regular hamburger just with the toppings

Burger King Store # 13398 on Madison Street in Worcester MA offers the meals. The Impossible Burgers and Fries taste great. The Coke or Dr. Pepper taste watered down to the point of being flavorless. This has been happening consistently for the past two years. Please fix your fountain drink machine! You are the only BK in Worcester. I don't want to drive miles to different locations just because your sodas taste lousy.

Me and my family went to the Burger King at 3101 Integrity Drive, Garner, NC on 4/21/26 at around 630pm. Normally BK is a favorite. Unfortunately, this was the worst whoppers and fries and unsweetened ice tea we'd ever had. The burger was cold and had no flavor, the fries were old and the ice tea wasn't even close to being fresh. So disappointed we'll think twice about going again.

NEVER AGAIN! We stopped at the Amherst Service Plaza on west bound 80/90 turnpike last evening. We chose Burger King, however that was a huge mistake. After the order, we waited 35 minutes for our food. Once received it was cold. I complained to the counter employee and she was very rude. DO CHOOSE Burger King. We will never eat at any of your restaurants ever again. Doug

We ordered 2 meals and was told the ketchup packs was all they were allowed to give. I asked again noting we had 2 fry orders. She was rude and replied that 3 is ALL they are allowed to give to one customer.. Additionally the burger was gray and tasteless.

I keep hoping the restaurant would get better. Through the years it has its ups and downs. The buns never have been toasted. A cold dry bun is the usual. It has always felt it is staffed by one or two people. Yesterday I waited for 5 minutes. When I drove up, I was greeted quickly and asked to hold. Several people pulled in after me blocking me and after they backed up I too left. Sadly, this is the norm for the burger king on Kirkland Rd.

The Whopper is not as big as it appears in the commercials.

I went to BK on Ives Dairy Road in Miami and had the worse experience. I simply asked for no salt on my fries. When I got my order you can clearly see salt on my fries. I asked the manager, "Are there salt on my fries," she said “if you asked for no salt then there’s no salt”. I said, "Ma'am there’s salt on my fries. You can clearly see it." She asked me “did you taste it?” .. She was aggressive at the very beginning. Didn’t try to diffuse the situation, called another associate to argue with me. Unprovoked and unprofessional.. Worst experience ever …

If I could leave a 0 I would. They kept on messing up my order and then when they fixed it it had hair all over it.

The Federal Way Burger King employees is very unrespectful.

For two meals the exact same. And they still got it wrong. I put no lettuce and no mayo and got both on my chicken sandwiches. AND the lettuce was turning brown. Every time I order from the Burger King they always get it wrong.

After years of avoiding the downturn of the whopper and even worse the aging of the restaurants, they’re advertising excited me to try again, and what a letdown. Burnt bacon ruined the whole experience.

Burger King in Wyomissing PA was very disappointing. I ordered a Whopper Jr with cheese meal. The roll on the burger was stale and the burger was very thin and had messy assembly. The fries were cold and covered in tons of salt. The soda cup was covered in soda on the outside and sticky. The soda had no ice in it and was warm. I went through the drive-thru and there were no napkins in the bag and the wait for this horrible meal was longer than it should have been. I absolutely would NOT recommend this Burger King location.

I always loved BK, but now they don't put out coupons anymore, we stopped going there.

Second time ordering delivery from the same location and they claim that their burgers are flame broiled but these appear to be sitting in a tray for hours, and although the presentation is better wrapped in paper and in the box like McDonald’s, the food quality is garbage. It’s cold and the delivery only took four minutes. The original chicken sandwich same process. It looks like it was sitting in a tray for a few hours. I stopped going to Burger King many many years ago, but I revived my visits because I did have one good experience probably 10 years ago. But that said I will no longer return. I reached out to their CEO of complaints that I probably will never hear from the person.

Fresh food and Wonderful hospitality made my dining experience great.

You guys really need to do better by the customers....Onion rings last night were so old and disgusting I couldn't even eat them... Not the first time this has happened either....

Whopper Wednesday offers should be available to all, for walk-in customers as well as for web app subscribers. I don't know why I have to subscribe to a website app for each food takeout business that I patronize to take advantage of their offers. Besides having to spend the time to learn and navigate each unique website app, it is yet another place where I expose my credit card.

The new whoppers are really good but the buns are dry. I understand you are trying to toast them but I would suggest leaving them moist or toasting them all the way.

Animals are allowed in the eating establishment by family or friends of manager. Food is good usually fresh but only 1 piece of bacon per sandwich for bacon cheeseburger. Service is usually speedy by mostly 1 person working front.

I don't care how short staffed you are. Greet me and say you'll be with me in a minute. Instead I sat there for 5 minutes, say hello and then you start ** at me that you're understaffed. Then tell me to go somewhere else. Learn how to talk to people. Never will go back.

Me and my friend went to Burger King today and loved it. Food was fresh and employees was very nice.

Consistently awful. Our last visit was this week. One burger raw, the other black and dried out. Vegetables wet and soggy, mayonnaise hot and liquid, zero eye or taste appeal. We had one bite each and tossed them out. It was not worth complaining because nothing had improved since our prior visit six months ago. We like fast food occasionally but will not try this place again.

Burger King # 93. The cashier was very helpful and calm. The manager did not come up to the front for a while. The lobby was packed, people waiting to order and people waiting for their orders. The drive thru was busy as well. The communication was not good with staff. The manager finally came up front but was a little snappy towards the cashier. All in all it took 30 mins to get a simple order. Other people's orders were messed up. This was not what we were expecting. Very disappointed.

Burger King, back in the day... Was great!!! You had to the Whopper with 2 hands!!! Better than MCDONALD'S burgers... The fries were like McDonald's fries---simply good!!! Now the Whopper is smaller!!! What happened??? Now you stick everything in the microwave and call it a day!!! Sorry Burger King-King, you fell off for me!!!

BK has not improved. Same cold, tasteless, thrown together burgers. Our whoppers came covered inside and out in mayo, cold, and the patties didn’t even resemble meat.

I ordered a Whopper with cheese just ketchup and mayo. Well they put the whole mayo jar on my Whopper. I was so hungry and in the mood for one until I got home and saw all the mayo that was put on my Whopper. I had wipe the mayo off with a napkin and I still couldn’t eat it. Horrible.

New Burger King at 411 Oregon Ave Philadelphia was closed when I got there. Hours are advertised open to 11:30 pm. The staff were all sitting around inside the store but would not open door. They said they were closed. Not a good way to open a BK. It appears as though staff closed shop to customers prio to 8:45 pm Sunday March 29 2026. Please explain. Michael **

We just ate lunch (a Sunday) the lot was neat and clean, restrooms were fully stocked and clean. Only one register station with a new trainee with minimal supervision. Kitchen was doing a very efficient job getting orders out. I ordered ice tea which was mostly water so I went up and asked the manager for a different ice tea and was told they couldn’t make mare till 2 (it was 1) and until I asked didn’t offer another cup. She was not friendly nor accommodating.

The apple pie are so delicious, also nice and hot. The jalapeño bites are also good and hot.

Burger King was my go to, when I was a kid. But when they changed the fries 15ish years ago, they dropped off. Their ice cream is too watery, and they won't bring back the original Mac and cheese bites (not the jalapeno) or cheesy tots (without bacon) or CINI-MINI'S!!! I avoid burger king all together, but their burgers are still better than most fast food.

My husband and I go to Burger King in San Diego once a week but you guys french fries are so salty you have to wipe the salt off the fries. You love the apple pies. Charles Burger King because the hamburgers are very good. The fries are bigger but salty.

The Burger King on S. Orange Blossom Trail in Orlando Florida South Chase Plaza. This place I think has only 3 employees at any point in time. I believe they changed owners and these new ones can only afford 3. The customer service is terrible, the food is terrible and when you order thru drive-thru the wait is so long. The drive-thru they make you wait at first window to pay, then they decide whether they want to give you food at the 1st or the 2nd window. Every time It's different depending on who's at the window.

I went to Burger King earlier today, I simply read off a coupon code either the new maple bourbon bbq whopper or a whopper Jr. I asked specifically for the maple bourbon whopper, and she gave me the Whooper Jr. so I went back through the drive through and let her know she made a mistake and without even checking my order she told me I was wrong. So I handed her the order to literally check it herself and kept my previous order which is against food safety regulations. Then she argued with me about it saying I asked for the Whopper Jr which I clearly know what I asked for.. Probably the worst customer service I’ve experienced in a while. Not saying everyone working there is like this but just be aware when dealing with incompetent in-denial people like that. And that you aren’t getting ripped off.

How is it that every time I try to order an iced coffee the ** lady (and I’m ** too so don’t try to make this about race)? Says they can’t make it and when the ** lady works it’s never a problem?

The Rockford, MI at 14 mile road has in two months become like many of the fast food and pizza places in Michigan. They hire high school or a little older than high school and not just the quality of food drops so does the communication apparently. In the last 2 weeks and today is February 27th 2026, I have given them more than one opportunity to get an order correct. I either get someone else's order or when I get home the burger instead of a whopper is a whopper junior as in today.

The staff was friendly, and they got me my food fast, but the food itself was by far the lowest quality of any fast food restaurant I’ve ever been to. I used to like Burger King, and considered the Whopper the best fast food burger. That was several years ago, however, and since then Burger King’s food has absolutely plummeted in quality. The beef patties are extremely thin, dry, and taste like nothing (and mine wasn’t even overcooked, it was just extremely poor quality), and the other ingredients (onions, mayo, pickles, bun) were also the lowest quality I have ever experienced. The ketchup was fine but it’s pretty hard to mess up ketchup.

I was there today 2/25/26. 2 cars in front of me. I placed my order at 6:04 pm. I was told to drive forward. I was skipped twice. When I got my order at 6:25 the young lady that brought it was very rude to me simply because I asked why I was skipped twice and what time I placed my order.. the staff in this location is very rude and disrespectful. There was no need for her to speak to me in that way. I was the one waiting and she rudely said to me it wasn’t her fault. Her voice was literally shaking with anger towards me. This location is store 7183 in Mission Texas. Worst customer service.

Service was TERRIBLE. Arrived with 2 cars in front of me. Sat waiting for 10 min before it was my turn then they said "hold on" - waited another 3 min. Told them I ordered online. Got to the window they hand me a drink and say "have a nice day!" Um...where's my food?? They said, "Oh sorry." I wait longer. Then they finally give it to me. It's been 20 min at this point. Not exactly "fast" food. Theres a car in front of me stopped waiting for their food they go "you can park behind them" umm??? No. Id like to LEAVE.

Last night 2/18/2026 The Burger King on Normandy Blvd. We purchased two whopper meals, the food was grossly cold. The bread was stale and the customer service as always was horrible. When I got home only to discover the food was gross. They gave us cold old fries and the burger was cold, the veggies on the burger such as the onions lettuce and tomato was super old. I immediately call back to the store 7-8 times and nobody answered. I wouldn’t recommend the particular store for anyone. I’m submitting photos for proof. Somebody's going to eventually get sick. This is the third time me going there and each time same problem.

Pulled up at store 36 late night and Crystal was so helpful and polite. Not knowing the area she also directed us to other good locations in Miami. Thank you Crystal.

I would have given you a 5 star... But since you shrunk the size of the whopper and made it about the same size as McDonald's baby sized Big Mac. You don't deserve it. And to think Burger King 👑 was my favorite go to place. I can get bigger sliders than your burgers now at a cheaper prize. And what's up with the fries. Always seem lukewarm. No crisp to them and very mushy. Do you not Love your customers that make you so rich. Now you want to be greedy.

I do not normally write many reviews and this is not against the local Burger King in Mt. Sterling. I tried using the app on my birthday to receive my discount. When trying to process the payment is failed saying the app was down. Understandably there was nothing they can do at the store level. However the app charged me three time for the same transaction that never processed within the store and never received an order of food. I decided to leave and go elsewhere. I then reached out to customer service and they decided to only refund one of those transactions versus all three so I lost approx $30.

Burger King in Central city has became a complete joke. Go there for the wrap meal they give you a patty cut in half when it’s suppose to be whole tenders or use to be. Anyways call to ask about it and management and employees are rude!

We went through the drive thru and ordered 2 Ultimate Steakhouse Whoppers. One in a meal and one sandwich only. The wait was a little long but I wasn’t too concerned about that. Then we get up to pay for our food & we are informed they have no bacon to put on our burgers. I asked if I could have a discount for the meal as I have to pay extra if I want to add bacon to my burger. I figured if they gave me a discount I could I could go home & cook some bacon & add it to the burgers. Not ideal but I could deal with it. They said no. I wanted to leave without the order. My husband really wanted the burgers so I conceded & paid for an incomplete meal. This was terrible customer service. I was not asking for anything unreasonable! This was at the Burger King at 10818 East Sprague Ave. Spokane Valley, WA 99206.

The location in North Vernon is an absolute joke. The drive thru cashiers wear earbuds and can't hear your order correctly. When you go inside to have your order fixed you're met with staff chewing gum while making your meal, mouth open, at least chew with your mouth shut. We gave the team two attempts to make and they couldn't even get a crispy chicken sandwich plain correct. We asked for a refund due to cold and inedible fries and cheese sticks along with their inability to make a plain sandwich. I was refunded what I brought back. I guess I should have brought back the food we spat out in the trash can. I can return that entire trash can if you like. It's probably the same consistency as the rest of the product you're serving.

This has got to be the worst Burger King in the United States. I literally waited in the drive-thru over 30 minutes. As soon as one car would pull away from the ordering speaker and the next car to pull up, it would take 20 minutes. There is no excuse for this kind of poor service. I have never ever waited this long for any type of food. You're better off to go to a dine-in restaurant because you would definitely get your food much faster. This place needs to be shut down. I would give it zero Stars if it would allow me to but unfortunately it doesn't. By the time I got to the window my food was cold and they told me my order erased from the screen from taking so long. So my order sat there on the counter in a bag. Getting cold for 35 minutes. Unacceptable.

Wait times are ridiculous! There’s only two of us at the drive thru and for some reason every time (not just this time) it’s a very long wait. I’ve been waiting here for going on 20 minutes now. Can we fix this issue bk!?

Burger king at Arch Rd. & Hwy 99. Straight trash!!! Management is rude and dose not have a handle on its crew. What ever happened to “Your way, rightaway. At Burger King”? Drive through person with attitude when you're trying to make your order?? What the heck? Then when asking for manager or shift lead and they come with even worse attitude?? Got the wrong guy. I’ll spend my money eating bad food before I’ll ever spend a penny somewhere you get talked to like that. What is wrong with this new generation thinking they can talk to customers the way they do? I just can’t do it.

It's extremely frustrating when you pay a small fortune for food that we drive 15 minutes for, get it home and the order is very wrong. I just threw so much away and I've decided to ban them for awhile. Out of 5 times, my order was correct once. That is ridiculous. Check your orders people.

So there was a Songe Bob drink and I loved those but I only had it once because it was ALWAYS on defrost and so I asked for one and it was gone. Yes I know it was a one time thing but still 😾 I’m not trying to be a Karen but please add it back at least 1or 2 times a year, thank you for reading my comment. I hope you agree. 😊 ☺️

They take too long to get your order and they do not have the SpongeBob meal like it say on the advertisement and app. They do not have good customer service. They don't have everything their website says.

I am appalled by the way the manager (**) at the 8304 Pulaski Hwy Burger King speaks. I not only had to only say something about the things she was saying but I had to check my order which was wrong and not customized the way I ordered. She was saying derogatory words (**) which made me as a customer feel uncomfortable and unwelcome. I had to ask another employee for her name because I felt insulted as a colored woman even though she wasn’t talking to me. As the person in charge I believe that’s unacceptable to let her customers hear her speak that way.

Every time I visit a Burger King, the sandwich is dry and very little sauce? Nothing like the commercials, and nothing changes??? They advised these amazing hamburgers, but they're nothing like you see on television??

Never going back to Burger King. They stole my money. Even when I see the cashier who took my order and he was trying to tell the old lady. I think she is the manager, she didn’t listen to him and didn’t let him talk. ** people there. I’m not going back. They stole my money! I understand that there’s rules but if the cashier who took the order try to talk and don’t let him speak she must trying to get your money but okay that’s my experience today.

I haven't been to Burger King in 20 years. I just had the whopper. It was terrible. Not only was it not juicy, it had no flavor and it was very rubbery. I will never step in another Burger King ever. I used to work a Burger King when I was a 16-year-old kid in the hamburgers where big and juicy, now they're like thin.

I went to the drive thru at the 211 location in Middletown NY. I ordered the original chicken sandwich meal. The timeliness of was great. However, the sandwich and fries were cold. I live less than 5 minutes away from the location, and feel the food should still have been hot.

Only good thang about Burger King in Palestine TX is during the week the Manager does a great job and is very nice to customers. I travel all over the country. And every burger king I been to senior coffee 54 cents and you can get two breakfast sandwiches for $3 a great deal. Not here. Coffee $1.47 and on the weekends it's a day care. In morning kid sleeping I a bed or laying there making noise on his phone.

I'm 72 years old and I can say Burger King make some of the best flame broiled burgers I've ever had. There are very few places in the United States today that still do flame broiling. I like the junior double cheeseburger with two cheeses two beef patties two pickles and little mustard and ketchup with the sesame seed bun. I also like their their fries because they are thicker and they stay hot longer. The pickles they use are flat and they are more mild than the typical dill pickles they put on most hamburgers. I pay under $5 for two these two items which is very filling to me because I'm not a real big person. I don't think Burger King gets credit deserves because there's so much competition but they've been around since the 1950s.

Burger King has implemented certain policies that are concerning. They operate an award system based on crowns points program, which can be redeemed for items. However, Burger King has recently modified the rules in the app, limiting the use of awards to one free item per order, whereas previously there was no limit. This change was made without prior notice. I believe a refund is warranted due to this policy change. Furthermore, the Burger King app is not user-friendly. Upon receiving marketing promotions for daily deals, I am consistently unable to have these items delivered to me. Although the app indicates these promotions are available, they often prove to be unavailable upon attempted redemption.

Ordered on App Store 11590 Gardena ca. Went to pick up. No order so ordered something else. Got home, saw charge pending on credit card, went back to store. Very rude. Would not help or take off charge. Even manager rude. Went online to complain and our credit card company will dispute charge.

I rarely eat fast food. I ordered the original chicken sandwich and fries. The fries were stale and the sandwich was barely warm. So disappointed. This should not be acceptable. I probably will not order that again. It used to be my fave. Haven't had it for several years.

I got a kids meal today and picked toy and didn’t receive the toy. A couple weeks ago We went in there after school and it took 45 minutes to get our food and the lady working was on her phone and standing there not helping them and had her vape in her back pocket.

The one on Ridge Rd in Parma Ohio is the worst. Whenever a certain female works the eve shift, she closes the drive-thru because she doesn't want to work. Why does this person even have a job? It's the worst at night, only the day crew is awesome.

Burger King on 2520 Palmer Hwy, very bad service, horrible food. Threw up after eating the meal. Do yourself a favor and Don't eat there if you don't want to get sick. This Burger King is the worst restaurant.

Burger King on 58th and Lisbon has very poor service. You have to sit in line for an excess amount of times to wait on the order. It doesn’t matter if you go in or go through the drive-through. Half the time the order is wrong and then you have an extra time to wait, you have to come back or you have to wait even longer and I’m sick of it. I would snap a pic of my receipt but I’m still in line, now for 20 minutes. No other cars are ordering. Two cars that were here had already been here before I got here.

An employee called me a name today as I was leaving the restaurant. My boyfriend and I dined in for lunch. She's very rude and disrespectful in front of customers. I show professionalism where I work regardless of any issues with an individual and I work at a restaurant myself.

This was an AWFUL experience. I was getting food for my roadtrip and they got my WHOLE order wrong. I wanted a plain chicken sandwich and they put every topping. I got no straws. No napkins. Worst fast food place ever.

This Sponge Bob Meal has gotten America "Chasing A Dream" because NOBODY HAS IT! Was this their goal? As soon as the commercial came out Everyone Was SOLD OUT! NO BKs answer their phones so you can't call and ask! AIR A SOLD OUT COMMERCIAL BECAUSE THIS IS BAD BUSINESS! MCDONALD'S GOT Y'ALL BEAT WITH THE AVAILABILITY OF THE GRINCH MEAL!

So as everyone know Burger King has launched the SpongeBob meal which has a yellow whopper with cheese, a choice of sides. A Patrick cheese cake and a pineapple slush so last night I wanted to surprise my kids and get them the meals. Keep in mind they are like 14 bucks a piece of Oth everything. The Patrick cheese cakes are $ 2.99 plus taxes a piece right. Well I should have received 5 since I bought 5 meals and the pies separate right and the drinks separate as well. My total came out to about $ 100 and some change. I get to the restaurant to pick up the order. They are sold out of the pies. The Gm of that store said every Burger King world wide is. I said, "Ok. I would like my money back not them old already have tried Hershey pies." He states I have to go through the app so I messaged. Received a response all for them to tell me they can give me two 0 dollar coupons in the app.

On November 25, 2025, I had placed an order from Burger King to be delivered to my address. It was marked delivered to my address, however, I never received it. The order was sent to a wrong address. I contacted Burger King informing them what happened and they told me to contact DoorDash. I had been given the runaround for nearly two hours before I was finally told that I would be refunded. I contacted Burger King's support the following day because I was not confident that I would receive my refund.

We were very disappointed in our experience with Burger King in Chillicothe MO. We seen at least 8 people walk out because of the long line. They were totally understaffed. I waited in line for over 30 mins. before I could order.

Last 25th, around 3 pm, I went to eat at the Burger King in Sunnyside, Washington. I forgot my purse; it had $1500 in it. I was going to pay my rent after eating. I was gone for 30 minutes, and the manager on duty, Jannette **, gave it back to me. But $600 was missing. She told me I'd lost it because the security cameras weren't visible from the table where I left it. She said that another employee named Mago found it and that only the two of them touched it, but she never said, "We didn't take it." She was very brazen and refused to put me in touch with her manager, saying she was in a meeting. But she seemed very nervous; obviously, she was lying. What a disgrace that this establishment has this kind of thief as a manager!

You all need a value menu for breakfast! Paying almost $10 for a Breakfast Meal with a croissant the size of a biscuit. I'd rather went to McDonald's and got a Steak Bagel. I was debating between the two and decided on BK. Now I'm saying NO WAY!

Visited BK in Northeast Pennsylvania #6846. Wow what a bad experience ordered food both meals were wrong took them back one was correct when we got them back the other was still incorrect we just ate and left.

Bought my first Whopper in 10 yrs last week. It was just as I remembered. It was good. I ordered one yesterday without pickles. I didn't get any pickles, but I didn't get any tomatoes either. Bummer!!

Was very disappointed in the so called "big fish" sand. It was smaller than mcd filet fish sand. Will not order that again, they need to change that name!!!! I think it once was big, but like everything else everything gets smaller and more expensive.

I haven't been to BK in a long time. I received some coupons that were to good to pass up so I went there. I will definitely be eating there more often. I forgot how good the Whopper is. And what impresses me the most is they did not partake in shrinkflation! The Whopper is still big, a large fry is still a large amount, filled overflowing, not like McD's half filled containers. And their large drink is still a true Large! And they have kids' meals for $3.99. With the coupons it was super reasonable, w/o them it's probably as high as everywhere else, but at least you will get a good portion of food/drink. If I had to complain about something, I would say their drink was a little too watered down.

What in God's name, has Burger King done to their burgers? They used to be my hands down favorite burger joint until they made the DISASTROUS decision to switch from their world-renowned "char-broiled" burger to this so-called "flame-grilled" mess that they're serving up now. I mean, it doesn't even TASTE the same anymore. You can taste the propane or butane gas in the burger, which is unmistakable. Further, the burgers don't even taste fully cooked anymore. I'm afraid that if they want ME back as a customer, they're going to have to go back to the old "tried and true" method of CHAR-BROILING the burgers.

Damian from Burger King located on 112th Avenue provided excellent customer service, was well versed on the menu options, and made our visit pleasant. All that was ordered was provided and welcomed us back.

I just came from the burger store on Bald Hill road Warwick RI. The whole crew there needs to be fired. I went in and ordered specifying my order. A 15 minute plus wait. During that time staff were arguing loudly. They were giving the wrong orders inside and drive thru. Customers were very irritated including myself, and of course when I got home my order wasn't even close to what I ordered. In addition the store was dirty, sticky floors, walls with food on them, bathroom very unsanitary. I have to contact the RI health department to do an inspection to protect all of us from the filth there. I recommend closing this store.

On my recent visit to Burger King, I experienced one of the most disappointing customer service encounters I’ve ever had. I spent approximately 45 minutes in the drive-thru, where I ordered four nugget meals, one burger with mozzarella sticks, and two sundaes, totaling about $50. After receiving my drinks, I was asked to pull forward and wait. I did so patiently for another 15 minutes before an employee came to my car and handed me two small, overstuffed bags without any greeting or enthusiasm. Upon checking the bags, I discovered that I was missing sauces, napkins, spoons, and the mozzarella sticks I had paid for.

The staff at the Park Avenue, New Iberia, This Louisiana location is pretty bad-ass. They were presented with a monetary challenge and handled it extremely professional. Moving forward, the crew altogether showed professionalism and was a great change from previous restaurants visited. I thoroughly enjoyed the staff and those connected to my order. Please review this information and award the personnel that were awarded this shift and crew. God Bless, have a great evening!!!

STORE #5242 is on point, I ordered my burger meal and shake and I didn't have to go and complain, in a time fashion that burger what put together like if Gordon Ramsey was eye balling them, I was so pleased with the nearest, just the right ingredients to make me stand up like I had never eaten a whopper, I had to stand up and smack my lips while giving them a standing feast ordination.

The food is disgusting. I had an original chicken sandwich and fries. The chicken was gross and so thin that it definitely wasn't worth the price. There was far more bun than anything. The fries were old and COLD. They weren't just not hot, they were actually cold. It was so bad that I threw it all away and chose to go hungry. I make fun of McDonald's, but their food is at least edible.

You know it's so sad when you go to Burger King or any fast food restaurant for that matter and the people making the sandwiches think they need to put 5 gallons of either mayo, ketchup, mustard or any other sauce on the sandwich. I mean I'd like to taste my meat and vegetables on my sandwich. We just had a Whopper Jr. at Burger King in Benton Harbor Michigan and it took me 4 napkins to wipe off all the sauce that poured out the sides of my sandwich. I had to open my sandwich up and sponge up the remainder of the sauce and that is ridiculous. They would not make sandwiches for themselves or their family like that why give it to everyone else.

Burger King cinnamon icing isn't the same and I'd like this fixed immediately. Cinnamons are back but the icing is not… disappointed. I'm not having it my way until the OG icing returns 🍔👑👎🏼 I waited years for this

This was the location in Rapid City, SD. It was over 15 minutes and we still didn’t have our order. I requested a refund and the manager told me he’s refusing service and I was trespassing. We finally got our food but it was incorrect and cold.

Recea was amazing. I pulled in late and made a medium+ sized order. I asked if the onion rings were fresh, if not I will pass. Fresh awesome.. Stale nasty. My ENTIRE order was hot and fresh and up to standards. Promote her.

We were in a hurry so stopped at Burger King for a quick lunch. My wife and I both ordered the crispy onion whopper meal in a small. We hadn’t really paid attention to the price, when the cashier said that’ll be $24.69. I was shocked, we could have eaten at a sit-down restaurant for the same money minus the tip. So what we both ended up with was a $25 case of heartburn, the sandwich was really bad, not something I would eat again. This was the second time that BK was really disappointing. The first time, a couple weeks before, I ordered the $5 meal, paid for it, moved up to get my food. They handed me a sandwich and a small drink. I asked where the rest of the food was and was told that’s our $5 meal. Not even close to McDonalds $5 meal deal. So unfortunately, today did it for me, we are done with BK.

I am currently a con creator based out of Boston, Massachusetts and I’m here to give my official review on the Burger King at 885 Cummins Highway. It is absolutely disgusting. The manager does not care. The employees also do not care. I find it very strange that they shut their lobby down at 8 PM however, they advertise that they’re open until midnight. I’m not sure if it’s a safety concern. However if you cannot be that scared for your safety if you’re leaving it open until midnight for people to come up to the front window on top of the customer service being horrible.

Whenever we go to Burger King and get chocolate ice cream, the cones are a different size. When I order a medium it looks like a small and when I order a large it looks like a medium. I expect the size to be consistent each time I order. Especially since you're paying good money for the ice cream you expect a good size amount of ice cream. It’s annoying when the amount of ice cream you are paying for is not consistent.

I frequently go into this particular burger location. At 3470 South Redwood Rd. Store number 5242. And the cooler seems to be good along. They create a happy environment for the morning in the afternoon as well. The service is wonderful. I never am standing and waiting, whether it’s in line or if I’m the only one there, my order in and out with a smile, and I walk out with a smile. Sometimes it gives me a better day than I think I’m gonna have.

10/16/2025 Son and I went to drivethru in Greenville, TX. Spent 5 minutes TRYING to understand the ** gal taking the order. SHE COULDN'T get it right because she Couldn't understand me EITHER..Mgr did. HIRE LEGAL, ENGLISH PROFICIENT FOLKS!!!

One of my best experience I had in Burger King on 1958 S 4th St Allentown PA. Managers were very friendly, hot food and fresh. I had been to so many burger king and this has been the best one so far. Traveling from Florida and this was amazing. Thank you

Burger is really good spot especially on 522 Plano Rd. Excellent service. Good people. Good crew and very professional managers. There tends to be a lot of nasty people around that area that just love making hard for the crew. I've seen it and it's not kool at all. I'm shouting out to Burger King 👑. You have great employees. They just need listen to their employees cause as a customer we're not always right and what I've seen at this location a lot of riff raff just looking for trouble. Head to Burger King team. 'Cause no matter what y'all rule!!!

Went to the Burger King in Moundsville WV and had the worst experience. We ordered our food, there were only 4 other people in the restaurant. Ended up waiting 30 mins and I asked the lady where our food was, she replied, "Did you get the whopper jrs," I said yes and she walked away. 5mins later she comes back and asked again what we ordered, they forgot to make our food!! I asked for money back and left.

Store number 11262 in Wellington co on 10/10/35 at 6:04 pm. We placed an order for $56.89. We did not receive our food till 6:36. One manager and two employees were working. Based on that you have one sandwich maker, one fry cook and one front counter and drive thru. Why does my food take 30+ minutes to cook? I told the manager that our food should be ready in 3:16 at the most! He informed me that one person is new. Yeah I get that.. throw them on the fryer… the easiest job!!

This for Little rock around on 11410 North Rodney Parham Rd. This was the best burger I ever had. The fries actually had salt on them. The place is very clean too! Good service. Everything was fresh. Give these people a rise!

I can't eat cheese, which makes ordering food difficult. I am used to this, and I understand mistakes will happen. But I expect either a refund or a new meal when they do. With delivery I know a new meal is not always reasonable, so a refund would be fine. Burger King is refusing to refund me for a burger I couldn't eat because there was cheese on it. I have sent them photos of the burger. They have not even accused me of lying, they just said a refund is not an option in this case. They're offering me a coupon which does not even cover the cost of the burger when you factor in the order fees, and also a coupon IS NOT A REFUND. It is a way to hold a customer's money hostage until they buy from you again. I am disputing the transaction. It's not a lot of money, but that just makes it more ridiculous that they won't give it back.

At Burger King in Garden City Ga. Zip Code 31408. After waiting 10 minutes at the speaker, they asked me to back up so that their drive in time numbers would be low. They are taking forever and trying to cheat the system. They are having all cars pull over so that it APPEARS that they are serving customers in a timely manner and they are absolutely NOT.

This place is a joke. Can't order a simple order without having to go park after paying, waiting in my car needing to be somewhere which is the one and ONLY reason to come to a dump like this. They still fail.

To start out the assistant manager kept our ticket so we can’t download our ticket. We have just left Burger King, Summerville, Ga. around 6:30pm feeling very disappointed. We received my parents' order and then waited a bit for ours. Our burgers were to be fixed with no mayonnaise and it was on the ticket. When we finally received our order, it had gobs of mayonnaise and the fries tasted like they had been sitting and cooked for a while. My husband took them back and asked for them to fix it. The manager waited on us very nicely and we returned our food to him and he was about to leave, so he told the crew to remake our food now, Then he left. We waited about 20 minutes and my parents finished their meal and dessert and we still had not received our food, but they were bringing out everybody else’s food. So my husband went back to the counter and asked for a refund.

I visited BK on Panola Rd, Lithonia, GA. My cheeseburger had a dapper of ketchup. I had to add my own, and no mustard and bun was not toasted, not to mention they did have any Strawberry Lemonade but they had regular.

Burger King #169 on Two Kitchen Road are really working it out for the customers. I mean the night shift. ** and the manager went above and beyond for me. I placed my order in the North East and I have been chasing my order from Burger King to Burger King. I couldn’t cancel my order and I was really disappointed. ** took control and assured me that they would work it out for me. Shout out to her and the manager for working it out for me. I love you guys. Keep up the great work.

Prices are outrageous— $8 for a Whopper Jr. (sandwich only)!! Their burgers don’t even come close to the quality of In-N-Out, yet they’re 2x - 3x the price. There’s no line in the drive-thru, but it’s apparent why. Burger King will be out of business soon with these crazy-high prices, and it deserves to be.

I haven’t been out to eat in awhile. Cause food just sucks anymore. I ordered 2 burgers. And 2 fries. All made to order. Very simple. A monkey could do this. Somehow between 4 employees they managed to mess up the order. And these companies wonder why sales are down. The Riverview BK is terrible. I sat and watched them make what they call food. Didn’t say a thing. I didn’t want spit. The fry girl was so consumed with her cellphone. My fr9ies were undercooked. Two simple hamburgers that also managed to screw up.

Food was great but very limit on soft drinks. Most of them were empty, only fruit drinks. Ate there a week later. This time they did have Coke but the rest were still just fruit drinks. This was the last time I will eat there. This time they didn't even have napkins. Store is BK-13639 and receipt # **.

The order was wrong. The guy that the money kept fiddling with the 3 10.00s I gave him. I order the bacon cheese double burger, no bacon, no lettuce, no tomato, no onion. Only 2 pieces of meat, ketchup and mayo. No cheese. I am going to demand my 28.09 and change back. I was there one other time. The order was wrong then too. Plus in my order was a junior which I did not order. The manager a ** woman argued with me about the order at the drive thru. She informed me there were people behind me. When I tried to explain to her she closed the window on me!!! I was not a happy person so I went across the street to Wendy's. You have a bunch of idiots that are there for a paycheck. Certainly not customer service!!!! I am going to tell everyone not to go to this store on Wells Branch. Crappy service. Wrong orders. They do not care!!!!

My comment is about the Burger King App. The app is very horrible for some reason. When I order a delivery, it can take up to three hours, and 40% of the time, some of my order is missing, and they are not trying to give me any refund, only they crown points 500 which go towards getting a free Whopper or an item on my next order. They have horrible customer service for issues with the app. I have over 2,000 crowns points, and the app is not working correctly, so I can not redeem my points towards receiving a free food item.

The Cini Mini rebrand really faltered with the icing change. Yellow, clear, and watery therewith recipe provides an almost bitter untasty thing on the taste buds. What happened to the original recipe, it was so good! The Ciniminis are good on their own but the icing is what does it for me. Will not buy again.

Ordered the two juniors with medium fries, medium coke. The junior back on cheese burgers were like eating Steak-umm. Very thin and sucked. Never go back there again. Never had a burger that was only thirty second of an inch.

Love Burger King. Been eating Burger King since I was a little girl. This is particularly for the one in Valparaiso IN on Calumet. So glad that you all finally found the right management. One concerned the dining area needs a good cleaning chairs and tables etc, drink area and all but thank you for keeping Burger King open.

This review is based completely on value. Has anyone noticed that the size of a hamburger or a Whopper Jr. is approaching the size of a White Castle burger? While the portion size decreased, the menu price increases. I realize business needs to make a profit, however I will no longer pay this high price. Less cost and a much higher quality to order from a local diner for takeout.

I have had the best experience at Burger King 13243 on 9/17/25. Went through and got breakfast and got to the window and the food was fresh and hot. Keep up the good at work, guys. Y'all doing a awesome job.

Came here at 11:40 and they close at midnight and they were closed at 11:40. One guy came out and said the broiler broke. I said likely Store you just wanna go home early so we left and went to Taco Bell instead or you know, you can get a meal until two or three in the morning. This Burger King really stinks. You can’t complain the Corporate because the phone calls don’t go through. You just have to post a review here or a Yelp and hope somebody sees it.

So I order some ranch and fries. I was thinking it was gonna be so good but when they gave me my bag of food what I saw was so gross. I saw a rotten ranch packet that was brown and smashed on my fries so I couldn’t eat my food!!! It was so gross. What a waste of money.

Went thru drive up. Waited about 30 minutes, shorted food I paid for. Went inside. Manager tried to charge me 2x and refuse to get my receipt for proof of payment and called the police on me for not paying 2nd time.

Whooper Junior should be called a slider, better yet a meatball on a bun. I couldn't believe it when I opened the package. Where's the beef more like it. Almost $4 for 2 bites 😏. I think you could do better.

Burger King they just took the money and they said that I entered that images of the food so they blocked me and when they block you you can’t ever contact customer service you can’t get your money back. No nothing, it is done, done and I added a copy of the email is what they sent me. They determine my photos was only say it was fraudulent pictures. All I know is they got $19 of my money. I got nothing and I can’t even respond or contact them in regards to anything ever again so that’s how they face problems. They take and then they blocked you out so they don’t hear from you. I don’t try to contact these people several times over and over again, no answer and then they send me that email. Stupid, stupid, stupid. I will never order from them again.

I have written reviews on Cornell Rd. Burger King. Eventually no one reads them because nothing changes. After 20 years I am ditching this Burger King. They were out of biscuit breakfast sandwiches again. I took the Croissan'wich. Tiny egg, cheese was on the wrapper and bread was in three pieces. Goodbye Burger King, no longer a customer after all these years.

Sirs, every time I go into Auburn, Washington I stop at BK because I normally love the flavors. Last time I went, I ordered the new BBQ brisket but I couldn't taste anything but way too much cheese. I would prefer no cheese so that I could taste the scant amount of brisket. Worse yet is that the person on the window was processing one car at a time and the lead/manager on duty was letting it happen. The window operator would not take a car's order on the bell until the car at the window was getting their order. When I managed a fast food store, that person wouldn't have lasted 10 minutes at least without training help. That manager is off in the back somewhere, not even watching the store. Lead performance 1 of 10. Window operator stuck in the middle without training, perhaps 3 of 10. If I was a shopper, the entire store would have failed miserably.

I door dash the chicken sandwich meal at Burger King in Anniston Alabama earlier. The sandwich was cold, tasted burnt, and the lettuce was old. I called Burger King and politely express my concerns. The GM was extremely rude and told me to take it up with door dash. What do door dash have to do how the food was cook is my question. This isn't the the only time my husband and I had bad service. I tried to give them the benefit but I will not anymore. They have lost our business.

I have ordered from Burger King a couple times and each time has been a disaster. I am always missing food and if I call to ask for a remake, I get told no. I then tried using Door Dash hoping that would make it easier because my kids like the food. However, both times I Doordarshan food was missing and I at least doordash gave me credit back. Except now half my order is not here. I understand a one time thing, but thus has happened almost every time and I simply do not get why. I either ask for a refund or to get the fold I paid for and I'm told no or that I overlooked it. I will certainly be letting people know about my experience and I really hope that these restaurants can someday do better.

I ordered a honey mustard chicken wrap. I was given a pile of slop wrapped in a wrapper that fell apart as I unwrapped it and the honey mustard leaked everywhere. I couldn’t eat it because it looked so trashy. I doubt it would have been edible. I get you work fast food but at least have some kind of care in your service. It isn’t a hard job.

I wish you would go back to some of the old favorites like the yumbo, ham and cheese, the Italian chicken sandwich using the original chicken sandwich or even the grilled chicken sandwich. You use to change up the chicken sandwiches with different toppings, now you only change the Wopper. The ham and cheese was so good and you already have the ingredients on hand!

Just visited the Burger King on Airport Rd., Hot Springs, AR. Absolutely the worst service I’ve ever had at a Burger King. They were not busy, but I had to repeat my order three times into the microphone. However, the customer service agent left off my milk and a simple order of a sausage and cheese croissant with a milk.. Also the young man at the cash register and back did not give me a copy of my receipt. I will never visit this Burger King store again.

The Burger King location at 1901 S Military Hwy needs to be shut down. The employees aren't wearing gloves while handling customers' foods, long lines in drive through, they are not working inside but standing around because I caught them when I was driving away from this establishment. Employees are smoking ** outside. Food is horrible, molded bread, they are using old grease to fry food. I received burned French toast sticks.

I highly recommend this restaurant, they consistently serve fresh food in a clean environment with friendly staff, making it an ideal spot to dine with family and friends, especially the location on Ellis, also known as Bobby Rush Boulevard.

The food I ordered has been spot on and the restaurant is clean. They have the best breakfast sandwich around and it is always hot and fresh! The staff are helpful and are courteous to the guests. I recommend this Burger King to anyone who is in Lyman SC and you need a fresh bite to eat!

I had a crispy chicken sandwich combo, all of it was wrong. It was the flat chicken that’s used for the original chicken sandwich, and the lettuce was wilted and disgusting. I also requested cheese to be added, and that wasn’t added either, but charged for it.

We took our son to get lunch at Burger King in Auburn NY after his dr's appointment, and they mix breakfast tater tots in with his french fries :(. Not sure why we even went back, as before we ordered 3 double beef whopper meal deals, get home and see they forgot to put in one of the whoppers and charged us anyways. Won't be going there again.

I ordered a breakfast meal and the employee gave me the large version without asking me which meant me having to pay $3 more for my order. Your survey online doesn't work, is useless and I wasn't able to complete it to get a free whopper.

Went to Greece NY BK at 9:15pm and used the drive thru with 4 cars in front of me. Ordered a milkshake and pulled up to the payment window 1/2 hr after entering the line and then they went to make my shake. Totally ridiculous wait time.

My recent visit to the Calumet Michigan store was unpleasant for sure. The food quality was good as usual but the employee with the mullet wearing the backwards Chicago white Sox hat dancing a jig while flipping the bird with both hands to the other employees was not too professional. Yeah that's right, completely open kitchen and homeboy is giving both middle fingers to his coworkers with the entire dining room to see. It's going to be real interesting to see how things go for you in about a year when you have done real competition in town. Best of luck!

I live by the Payette, Idaho Burger King. Every time I've gone there, I hear their manager yelling and cursing at her employees. I find it unprofessional, disturbing and sad to hear that. I really hope someone bigger than me hears how she treats them and take action. Who wants to work at a fast food place that doesn't pay much while getting mistreated by their manager. Plus their food gets me sick, and their lobby is messy and gross. I've asked a few of the employees about the manager and they said they all had some not so friendly things to say. If I could rate them under the negatives I would. This burger King needs a new management, and better cleanliness. Gross and disgusting!!!

I spent 45 minutes in line, behind 3 cars and probably 4 more behind me. The voice on the order menu was clearly having trouble understanding and/or taking all orders ahead of me as I could hear the employee continually repeating the order, and it was primarily wrong every time, clearly frustrating the women who kept saying "no... that's not what I said, I want a cheese burger... etc, etc." I yelled my order when it was my turn, hoping she could hear better and then was to find I also had a coupon for the two chicken sandwiches I had ordered... but she couldn't hear me trying to get her attention so figured I would show her at the window....

I recently tried the Cheesy Tots and Mozzarella Fries, and unfortunately, both had a very unpleasant, bitter taste. It was not what I expected at all. The burger was just okay—nothing special or memorable. Overall, I was quite disappointed with the meal and don’t see myself coming back to try it again.

Burgers have gotten a lot smaller than they used to be. Fries and burgers are often old tasting, bun was tough. For the price, we were pretty disappointed. Delivery was much to be desired. No notification.

My husband and I just ordered the new Brisket bbq whopper meals. They were disgustingly! The brisket was so chewy we had to remove it. Couldn’t taste any bbq sauce. And $36 for a sit down restaurant maybe but not my local BK! It really sucked.

Jazmines at main street lexington Burger King was great. Excellent service and great customer service. Very nice, friendly and helpful. Addressed us with patience and care. Took care of us as fast as she could.

Definitely the best Burger King in town. I frequently go through the drive-thru during my (short) lunch break and am getting to be familiar with the regular employees on that shift. They are fast and friendly every single time. The food is always hot and fresh. This is typically a great spot to hit if I'm rushed for lunch and want something comforting. Will definitely continue to stop here!

If smart you'll avoid Burger King Oak Ridge TN. 20 minutes for a Whopper and Fries. I'd asked for a refund but paying with card the hassle wasn't worth trying to get a refund. Asked for a manager. After waiting 10 minutes got no manager but 20 minutes later got food and excuse were short staffed. Short staff try no training and like a circus with no bunch of no trained employees on what to do.

Well I tried it again just had to try that new BBQ Brisket Whopper. It was a little pricey but everything is going up. My improvement on it would be to add some Brisket to it. And BBQ sauce. Other than that it was really good. A lot better experience this time than last time. Thanks, Kristi for making the change.

Ordered a BBQ Jr. Whooper and it was horrible. Mystery meat and soggy "crunchy" onion straws. I had to look and see if they even put any on. Yup I found them mixed in with the orange BBQ sauce. This has to be the most disappointing burger I have ever purchased. Gross.

Hi, Went to Burger King in Easley Sc. A nice girl named Ashley C from her name tagged served me. She was polite, with a shining smile, and served me and did her job correctly. She deserves a raise to show how she is appreciated working for Burger King . L.

Worst service ever. These people don't want to work. After 15 min waiting to order with nobody in front of me I walked out. I feel bad for manager having to try and handle these kids who are clueless and have no work ethic.

I am very disappointed with the new Whopper Jr. size. This is truly shrinkflation. It is like a slider now! Not enough even for a child. Bring back the old whopper Jr please. I am sure there is a better way to save a buck!

Burger had a mushy boiled texture, the only flavor was pure salt. I would have loved to send this to a lab to be tested to see if it actually was meat. I will not be spending any more of my money at Burger King. I consider this place a health risk.

Yesterday we stopped at Burger King #12790 in Clyde, OH. First the automatic kiosk would not work. We asked for help and were ignored. We moved to another kiosk and placed the order but there was a problem with the machine taking the credit card. Again we asked for help and again were totally ignored. It was like your workers were deaf. If you are installing automatic kiosks make sure they work. Your staff needs a course in customer service or you'll never see my money again.

A couple of months ago, coming home from Tampa, Florida, my wife and myself, stopped in at a Burger King that had kiosk machines, there was an elderly man there, trying to figure it out. Nobody would even help. If they're going to do business with just these kiosk machines, they won't ever have. To worry about me coming back again.

EVERY time I order from our local BK, there are at least 2 items missing. Usually I order online and pick it up, meaning I have to go into the store to get what's missing. But sometimes I order it delivered to the house, meaning I call to notify them, they refuse to answer, and my family goes without. VERY FRUSTRATING!! I expect to receive what I pay for!!

I went to Burger King with my son when we was on our way to a fishing trip. It was lunch time and we wanted the $7 trip, the cashier Rachel told us that was no longer available so we ordered a Whopper Junior each with a small fry and small drinks. I saw the manager when we were leaving the store smoking a cigarette and just finishing a personal phone call so since I had her attention I asked her about the $5 and $7 deals and she herself was not sure if that was still available but I still see the commercials and looked it up for the Dade City Clinton Ave. and Hwy 301 BK store and Google said yes the deals were still available, so who is correct? I know I won't go there anymore, Zephyrhills BK management and staff are much more helpful there anyway.

Went to Burger King on 1590 West 9000 South, West Jordan Utah on Sunday July 13th 2025 at 2:00 pm for lunch with my two grand sons. We were attempting to order through the drive up. I attempted to place orders for 3 meals from their menu however each time the female employee who spoke perfect English with no accent, failed to get the order correct. She failed to record two of the three meals several times then had incorrect items.

Very disappointed because we got whoppers, not the whopper Jr. Combo that was what we asked for, will not be back again. Staff need to get orders right, whoppers are too much beef for us, the Jr's Are better.

The store in Florence Oregon is an extra mile out of my way and I pass two other restaurants (McD and Taco Bell), but Deanna and the morning crew is so friendly, fast and professional that I gladly make the drive. They need to go on the road and teach others how it's done.

Cleanest fast food restaurant I have seen in a while. Staff was very friendly and food was fresh and hot. Service was fast and given with a smile. Bathrooms were very clean. We will be back, soon!! Great job BK.

Just left a Burger King in Rib Mountain Wi. Tried to order a plain sausage biscuit 1.99, they kept ringing it up as 4.59, they didn't know what a plain sausage biscuit was and would not look up at the menu to see the price. I had leave without the order, just wow.

Today I went to Burger King and I found out that if you want to eat your fries with some sauce you have to pay for them separately. After 40 years of being a Burger King customer I have decided not to buy from them anymore.

FAKE, FAKE, FAKE. Just went and ordered my son a dragon meal. Very rude teenager behind the counter told me it comes with fries and I she couldn't change it. I asked if they had the stuff advertised for this meal. She said yes but you didn't order that. I pulled up and said can I please have one of the dragon meals that's on TV. She said what do you want to drink. I said "doesn't it come with something specific?" I want the meal that's being advertised for the dragon thing. She said 14 dollars pull around. Got a bag with fries and no ice cream and a small lemonade. Burger King is FALSE advertising a meal that they are not actually offering. Extremely disappointed

If I could give no stars I would!!! Rude Rude Rude. After this experience never again. I have never before been refused service for asking the order taker to give me a min. I was instantly told they would not serve me because I was rude. After I waited on the order take for over 10 minutes. Burger King is trash. Rude rude rude!

I just wanted to say how amazing the Crestwood BK is. Daniel at the window was well-mannered, fast. Went out of his way to get the exact toy my son wanted. Caleb went out of his way to help make sure my son was happy (he's really picky). I think they both deserve a raise for making my family feel like their family. I will definitely be coming back!

Me and my wife went to the Daphne 98 office store just off the I10. We ordered on the app 2 trio deals. 2 of all 3 sandwiches nothing extra but had customized everything to have no mayo, no onion and a few add on things to the sandwiches. The chicken sandwich that wasn't supposed to have cheese did and the other chicken sandwich had so much mayo on both sides of the bread that me even though I like mayo I was actually disgusted by the amount on there. Now as far as the lack of tomato on my whopper jr including the lack of ketchup and mustard on it as well and then both of the bacon cheeseburgers had absolutely no bacon and it was ordered for add tomato on both the bacon cheeseburgers. Only 1 had tomato.

Got $7 trio. Burger was cold and bacon not cooked. Fries were barely done. Chicken fries were the worst. Dry clear through like they were sitting for 24 hours and tasted rancid. No flavor whatsoever. I’ll never go back.

Last time I had a whopper was 20 years ago. This was not that!! No flavour. Like cardboard and Luke warm Fries were dry and not hot. Sooooo disappointing. Never again. I remember when they were Juicy and had flavour. Too bad.

Downers Grove, During my visit to Burger King, I was disappointed to find that the double cheeseburger I received, which I ordered without pickles, was lukewarm at best. This made me question its freshness. Additionally, the edges of the bun were overly hard. I decided to drive back through the drive-thru to inform the manager about my concerns. However, his response was unhelpful and dismissive; he was quite rude. Instead of properly addressing the issue, he simply replaced my double cheeseburger with another one that was also lukewarm. Disappointingly, the cheese had not melted, and the burger was far from hot. Overall, this experience fell short of my expectations, and I left feeling dissatisfied. Clearly, this Burger King location has significant shortcomings that need to be addressed.

I had an incredible experience at Store #8729 thanks to Mrs. ** and her amazing staff. From the moment I walked in, I was met with professionalism, warmth, and efficiency. Mrs. ** leads with quiet authority—she never has to be stern, but her presence ensures everything runs smoothly. Her team mirrors her dedication, providing prompt service with a genuine willingness to help. Whether it was assisting with selections, ensuring accuracy, or making sure customers felt valued, they handled everything with care. What stood out the most was their kindness—not just toward customers but toward the community. Her leadership extends beyond the store and into the lives she touches. This location truly sets a high standard for customer care. I highly recommend visiting Store #8729 if you want an experience that’s efficient, professional, Cool and filled with heart.

What ever happen to QSR restaurants? At one time there were standards. Uniforms, hair style, type of pants and dare I say speed of service. My last visit to this BK in Rock Hill had none of this standards. I saw one employee with hair down to her leg. It was all over the place. Gloves, either they were using them incorrectly or not at all.

I had a good experience at Burger King on 16th St Indianapolis. A worker went above the norm to make sure my experience was good. Her name was Jessica. My order got mixed up and when I realized it I told her about it and she immediately fixed it with a smile.. Thank you...

Do not buy Burger King gift cards. The store won’t honor them. The phone number on the card is fake. It just hangs up and the website on the card isn’t working either, scam and no one to help you with the issue.

I am a senior that enjoys going out for breakfast each morning, and I must state that although I enjoy the offers here, the coffee is nothing more than brown water. There is no taste to it. I have tried it several times this past week just as a test, and I have concluded that it is not very good. Just my opinion, but it is bad enough that I will not be going back.

Employees are rude. And trying to get a refund from these ignorant employees is beyond hard. If you order something and they don’t have it they get mad at you for rightfully wanting your money back. Never in my life have I ran into this before. If you don’t like your job that’s not the customer's fault and if you’re out of something that’s also not the customer's fault. The Burger King on spring road near Cumberland blvd.

This Burger King is the absolute slowest "fast food" I've ever been to. Staff are friendly. 30 minutes for one whopper Jr and one small onion ring. The staff are friendly and polite. We won't be eating here anymore due to the wait for "fast food".

Place was very clean. Staff is always smiling. Glad to see y'all back open. Food is always good hot and fresh, hope to continue seeing this store like this. Everyone is always kind and helpful with my order.

Burgers are BLA no seasoning. Just horrible. What I expected it to taste like since the last one 20 years ago, was nothing close. They used to taste good but now it's gone downhill. Will never go back. Every time I have gone there, I get something different and each time I re order that item it's worse than the last I had it years before. Nothing gets better. But MCDONALDS, they know how to season burgers just right. They are the best!

Whoever heard of being charged for changing one condiment for another? I’ve gone to BK on Poole Ave and got a burger minus the mayo with mustard and charger .50cents😳 I’m telling all my friends not to go there.

Our new Burger King in Winter Garden started out with great food and service. While there today I noticed that most of the staff has changed. With only 1 vehicle in front of me, it took 15 minutes from the time I placed my order to when I received it. What I also thought was strange was while at the window, they asked me what was on my order. Shouldn't they already know. The cheese was missing from my burger, and the bottom bun was very chewy around the outer edges, like it was old. I didn't finish the burger. They took my receipt to confirm what I ordered and never returned it for this review.

I just returned from store 1596 in Gulfport, MS. The receipt clearly reads double whopper with no pickles “heavy mayonnaise” and “heavy tomato” and a large fry. The burger came dry with zero mayonnaise, not even ketchup or mustard, it was dry! Plus it had cheese and the large fry was half full. I will not be returning to this store.

A Surprisingly Great Experience at Burger King – 5 Stars! I usually don’t write reviews, but after my recent visit to Burger King, I felt like I had to share my experience. Fast food places can be hit or miss, but this particular Burger King honestly impressed me in a way I didn’t expect—and that’s saying a lot for a place known for flame-grilled burgers.

TYPING IN ALL CAPITALS IS A CLEAR INDICATION OF ANGER! LET’S MAKE THAT LOUD AND CLEAR! I just left the Burger King in brigham city, utah, and I am thoroughly dissatisfied with my experience!

Our local restaurant has been shut down to rebuild a beautiful new building. Unfortunately on my first visit to the restaurant there were two employees smoking a couple feet from the front door and making out. I guess the hiring practices haven't improved. At least they weren't still sitting in the parking lot smoking pot as before they closed. I had such high hopes for this new store. I guess I'll keep going to Arby's and Krystal and MCD when I must.

I ordered a whopper meal and bacon king and they gave me someone else’s order by the time I got home and realized it wasn’t my order. I called and they said they couldn’t help me. I had to wait till tomorrow when the GP gets there. This is ridiculous, do better Burger King on Broadway

I visit the Christiansburg, VA store. The drive thru food always comes out really slow. Like, 15 minutes slow - with only one person ahead in line (grabbing the food inside the store doesn't guarantee a faster delivery). The sodas also have an odd lipstick-flavor to them. Other than that, the staff are friendly and the fries could always use more salt.

No real drive thru service during dinner time. Went to the Burger King at 1990 FL-19, Eustis, FL at 7PM on 5/26/2025 at 7PM. There was only 1 car at the drive thru in front of me, none at the window with only 2 cars total in the lot, maybe 3 total customers, almost like they were closed. I waited 15 minutes 2nd in line until the car in front of me finally was able to order. After driving up to order and being told to please hold a minute to order, I waited another 10 minutes. So, after 25 minutes waiting at the not busy at all Burger King, I left still not waited on. It appears they were taking 15 minutes to process each customer. Do they cook the burger after you order it? Were they playing cards, watching a game? FAST FOOD???? REALLY?

I ordered a Burger with Swiss cheese and mushrooms with fries and a drink. When the food arrived, I was surprised that there was a sweet sauce on the burger. When I asked if I could have another burger without the sauce, the girl shook her head no and walked away. What’s the song say? Have it your way. I promptly threw it out right in front of the employees, who were more concerned with getting the driver out for deliveries. When I asked for a manager, a girl came over and asked if I wanted a refund. No apology, no explanation. I don’t think anyone there spoke much English. I will never go to Burger King again! So much for customer service.

Avoid Burger King at 1032 N Woodland Blvd, DeLand, FL 32720. Staff are extremely rude and provide slow service. Cook and cashier with long hair shouldn’t be working there. He was rude to a couple in front who wanted their food to go. No one was in the restaurant afterwards and I still wasn’t being served. Area could also use a renovation.

The Manager Miss ** is "OUTSTANDING ", she is managing the restaurant in a more sufficient way. Not once that I've went there, I or other customers complained about having wrong order or given someone else. She must be a military veteran, I think Army. Thank you Miss **.

I Love Burger King Is My Favorite Fast Food Restaurant Since My Childhood, Best And Great Food. My Favorite Sandwiches From Burger King Is Original Chicken Sandwich Along Fries And Drink. I Love It ❤️⭐️

Hello, I like to bring to attention to whom it may concern regarding my Burger King complaint I had on Last Thursday May 8th, I have attached my receipt, I was in the drive through at burger king in Cumming Ga at Brownsbridge location ordering for my family, I ordered 1 Whopper meal, and 1 original chicken sandwich. Then I asked for 2 more original chicken sandwiches and 1 of them with pickles and mayo on it and 2 fries, I remember hearing the guy said my total was 26.00 and change when I came around to pick my order up the guy repeated my order to me which was right what I said. Then I asked was the extra 2 chicken sandwich in there, then BRANDON THE MANAGER came to the window and TOLD ME I ORDERED 5 CHICKEN SANDWICHES and to pull forward and he will bring them out to my car which was NOT TRUE TO MY ORDER I STATED TO HIM, WITH WHAT I ORDRED HE CONSISTEDLY PRETTY MUCH said I ORDRED 5 CHICKEN SANDWICHS SO THAT I CAN PAY 45.51 AND not 26.00, that was not what I ordered, I DID NOT ORDER 5 ORIGINAL CHICKEN SANDWICHES!!