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Burger King Reviews

2.0
1,519 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About Burger King

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Burger King has operated a global chain of fast-food restaurants since 1954. Its menu features flame-grilled burgers, chicken sandwiches, fries and breakfast items. Burger King offers signature items like the Whopper and integrates modern ordering options such as mobile apps and delivery services.

Visit www.burkeandherbertbank.com
Pros
  • Good quality food options
  • Good customization options
  • Clean and inviting environment
Cons
  • Inconsistent service quality
  • Long wait times for orders
  • Occasional order inaccuracies

Burger King Reviews

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    Page 2 Reviews 35 - 75
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    Punctuality & Speed

    Reviewed Oct. 23, 2026

    The worst cookies I ever had. The manager is the one who waited on me, and he didn't know what he was doing at all.

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    Reviewed Oct. 23, 2026

    I came to Burger King in Boston on Washington street colombia road. We came two weeks ago and they still don’t got chicken jr sandwiches and my son is autistic and loves them. I think that is crazy that they can’t restock on them. And they also have teens outside being loud and asking people in the drive way for free food. Needs to be in control and better management. They need to know how to do inventory.

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    Reviewed Oct. 23, 2026

    Only thing that tasted edible WAS your chicken nuggets that you’ve ruined.

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    Punctuality & Speed

    Reviewed Oct. 23, 2026

    Absolutely love the people in the new energy. The store is always clean. My food is fresh and fast. This store has a major turnaround.

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    CoverageMaintenance

    Reviewed Oct. 21, 2026

    I will always love the BK "FLAME BROILED" whopper. The flame grilled is ok, it will do, BUT it will NEVER replace the FLAME BROILED! They should do both and give the customer a choice, and do not get the two confused when an order comes in. FLAME BROILED; IT WILL ALWAYS RULE!

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    Price

    Reviewed Oct. 21, 2026

    Haven’t been there in years because they never get my order right. Decided to try it again and give benefit of doubt but they messed up last week and again today. They sure charged for what I ordered but did not deliver.

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    Punctuality & Speed

    Reviewed Oct. 18, 2026

    Although I received my food very quickly, it was definitely because it was already prepared and was very cold. Come on Burger King, you can do better! I really thought that you were trying to make a comeback and a commitment to better quality food.

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    Staff

    Reviewed Oct. 18, 2026

    Went to the drive-thru in Aberdeen South Dakota and the food was awful. It's kind of looking forward to a Whopper Junior however mine was cold and I ordered it with no onion so it should have been fresh. The fries were awful!

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    Reviewed Oct. 18, 2026

    Okay Burger King you change the nuggets good. You box the burgers but now since you put the burgers in the boxes they are tearing the paper bags, food dropping on the ground. So somebody needs to come up with a solution.. Plastic bags I guess.

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    Reviewed Oct. 17, 2026

    I have been eating Burger King for nearly 50 years. NO MORE!!! The food is absolutely disgusting. I have tried several different menu items over several trips and they all were an epic fail. I am done trying. I will spend my money elsewhere.

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    Reviewed Oct. 17, 2026

    I like Burger King and I loved what it gave, but I just ordered a DoorDash meal, and they didn’t even read any of it. We asked for a Whopper Jr. with no tomatoes and we got one with tomatoes. We asked for a Hi-C Fruit Punch with no ice, and we got ice, and it also tasted like straight-up syrup. We asked for a Hershey Pie, and we didn’t even get it. We got chicken nuggets that was supposed to come with 4 BBQ sauces, and we got none. How bad do you have to be to not read any instructions? Seriously unbelievable, and I’m literally never ordering it again online.

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    Staff

    Reviewed Oct. 16, 2026

    This was the best food I’ve had in 28 years. This worker Jimmy was so kind and gave me great service. Jimmy is the best. 🙂‍↕️

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    Reviewed Oct. 15, 2026

    I just spent my last $ at Burger King today. Every week, I stopped by Burger King to order a Whopper meal with onion rings. I really enjoyed the original onion rings you offered all these years before the sudden change. I continued my weekly meal even though you changed your onion rings. They have been a soggy, greasy mess every single time without exception. Today is the last time. Good luck with the mess; NOTHING will ever convince me to eat at Burger King again... I'm done. I would have uploaded the receipt, but in my disgust, I already threw everything into the dumpster. I did buy with my CC, so I have that proof.

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    Reviewed Oct. 15, 2026

    Excited to try the new Chicken Nuggets. From the commercial, they are a light brown. When I received them, they were dark brown and very hard. The oil that that were fried in gives a strange aftertaste. Very disappointed.

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    Verified purchase

    Reviewed Oct. 14, 2026

    This is twice in the past 2-3 weeks I have ordered the Impossible Whopper and last time there was so much mayonnaise on it that was all I could taste. Today I skipped the mayonnaise and there was so much ketchup on it. I could not stand it.

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    MaintenanceStaff

    Reviewed Oct. 14, 2026

    Hello, I had stopped in at Columbia City Indiana Burger King yesterday with family. Associate had taken order 1 Whopper meal and 1 junior whopper meal. It literally took 4 minutes to get order. We received our drink cups and went to soft drink dispenser. The ice dispenser not working wasn't working so went to counter let them know ice machine wasn't working and associate said it was down and thought nothing of posting a note stating no ice. After returning to our table you could hear employees talking about the ice machine stating it had been broken since Sunday and so it had been down for 3 days.

    And so now we began to eat our meal and the sandwiches were terrible. I had taken 3 bites from mine. The sandwich was barely warm the meat wasn't fully cooked. My wife's sandwich was the same. We decided to take meal home and give it to our pets, the only item that was warm were the onion rings. Oh the drinks were just as warm, as other patrons came in got their orders some were discouraged because of food preparedness and not informing patrons of issue with drink dispenser not dispensing ice, this hasn't been first issue with Columbia city Burgerking. I wanted to give them another try. Well it wasn't any better, so sad that the proprietor lets this continue. Other patrons were very unhappy with meal preparation and had mentioned of not returning to this establishment. They were unhappy as well. Management you need to step up, so disappointed in Columbia city BURGERKING.

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    Verified purchase

    Reviewed Oct. 13, 2026

    I usually have the original chicken sandwich cut in half. Yesterday I ordered a 10 piece Chicken Nugget, regretting my decision. I heard that you made them better... Not At All.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Oct. 13, 2026

    Burger King in Ferry Farm keeps messing up my order. Yesterday I ordered a chocolate oreo shake with my order, they gave me a chocolate shake. One time they gave me moldy bread. They always have an attitude. I ordered by mobile app 5 minutes prior to being there and they said my order wasn't ready because I just showed up without even knowing the name for the order. It should have been done by the time I arrived. They are very slow.

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    PricePunctuality & SpeedValue

    Reviewed Oct. 12, 2026

    Got a Whopper yesterday for over 6.00 and it was nowhere worth the money and waited over 25 minutes to get it in Marianna Florida never again. First time I went there in over a year...Very bad.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsRatesResolution

    Reviewed Oct. 10, 2026

    Disappointing Food and Even More Disappointing Customer Service. I had a very disappointing experience at the Burger King in Cameron, Arizona. I had been driving all day and hadn't eaten anything, so I stopped to get something to eat. I ordered a fish sandwich for approximately $7, expecting to enjoy a meal because I've had fish sandwiches before.

    Unfortunately, this sandwich tasted absolutely disgusting. I took one bite and immediately noticed a strange, funky taste, almost like banana peppers. I tried removing the bun and eating just the fish fillet, but the taste was still terrible. I couldn't eat it and ultimately had to throw the entire sandwich away. I contacted customer service to report the problem. Maria provided me with a ticket number and requested a picture of my receipt, which I promptly sent. I was then told that they couldn't issue a refund because I had ordered my food inside the restaurant rather than online.

    Seriously? The food was purchased at Burger King, regardless of how the order was placed. Why should the method of ordering determine whether a customer can receive a refund for food that was practically inedible? Customer service seemed more interested in whether the food had made me sick than in addressing the fact that I had paid for a meal I couldn't eat. Fortunately, I didn't report becoming ill, but that doesn't change the fact that the food tasted completely wrong and was not something I could bring myself to finish.

    It's not just about the $7. I also spent a little over $3 on a medium drink, bringing the total to about $10 for a sandwich I couldn't eat and a drink. That's an unreasonable amount to pay for food that was inedible, and the experience felt like a complete rip-off. It's about the principle, the quality of the food, and how a paying customer is treated when something goes wrong.

    I gave Burger King an opportunity to address my complaint, provided the documentation they requested, and was left feeling that my business simply didn't matter. I will be sharing this experience with friends and colleagues, and I will not be returning to Burger King. A company that values its customers should be willing to listen to a legitimate complaint and make a reasonable effort to resolve it. You lost a customer over a $7 sandwich and the way you chose to handle the complaint.

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    Reviewed Oct. 8, 2026

    I went to the Burger King on 120th & Washington in Thornton CO and tried the new chicken nuggets. They were not improved at all.

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    Customer Service

    Reviewed Oct. 7, 2026

    I just left Bay St Louis Burger king and Dewayne was so disgusting and disrespectful.... I as a woman have never been disrespected like this piece of a man call himself disrespected me.

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2026

    I went to Burger King Trade Route Mall. The staff just ignored me and my kids. I waited at the tills for 20 minutes, ended up leaving, and going to McDonald's; they blatantly ignored us.

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    Reviewed Oct. 6, 2026

    My whopper had pickles and onions which I asked to omit. I had NO napkins. They were out of onions rings. I ordered a kids meal. Asked for ranch dressing. Got no ranch dressing. Asked for apple juice. Got no apple juice. Didn't get a receipt. But the fries were fresh and hot... West Branch, Mi. Tue. Oct. 6 '26 @ 5pm.

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    Staff

    Reviewed Oct. 6, 2026

    On 10-5-26 my wife and I picked up our lunch. Consisting of 1- topper jr. a large fry and onion ring mix and 1- 10 piece chicken nugget. Burger was cold, fry and onion rings cold as well as the chicken nuggets, in a dish in the nuggets were stuck together when pulling them apart the breading was uncooked. We had to asked for a couple of napkins and the staff members put a roll of paper towels on the counter and walked away. The store is located in Rio Grande New Jersey. Very disappointed.

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    Customer Service

    Reviewed Oct. 6, 2026

    I come thru the drive thru and ordered a milkshake and a fry and I set for 45 minutes before I was served. I ask to speak to a manager and the lady Danielle that brought my food had a very bad attitude.

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    Staff

    Reviewed Oct. 6, 2026

    Tonight was my worst night at Burger King. 5 October 2026 I ordered a kid meal. Didn’t got any kids that no 2. Asked for Sprite and rec soda water. Staff was unpleasant.

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    PriceRates

    Reviewed Oct. 6, 2026

    I just got 8 chicken nuggets in my 10 piece order and a half box of large onion rings. Burger King in Perry, MI is cheating their customers. When we are paying almost double price of a year ago, this is complete BS.

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    Price

    Reviewed Oct. 5, 2026

    Over all I think most Burger kings are looking better and more modern. Good selection. My only complaint is the "big" fish. What happened? It's paper thin now. Definitely no longer big. You'd be better off taking it off the menu or charging more for a decent sandwich. It's just sad.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2026

    Where do I start? Firstly, we were the only customers inside at the time, there were 7 employees and it took 35 minutes to get our food! All the while, drive through was getting orders! Most disturbing was when we ordered the power up kids meal for my 7 year old nephew, not one word was said about not having ANY featured item, not even the drink!! When we realised the wrong toy was being given, we asked why we weren't told that they were out of everything! The response we got was that they were not allowed by corporate office to take down power up menu and not allowed to let anyone know they were out??? REALLY??? If that's true, that's horrible! Very disappointed in the new, improved Burger King! Z.K.

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    Punctuality & Speed

    Reviewed Oct. 4, 2026

    The Burger king at Pleasantville the worse. Make you wait to long in the drive thru.

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    Sales & Marketing

    Reviewed Oct. 4, 2026

    Was told the coupon code was expired even though it wasn't. Had the coupon in hand and was told because it was expired, they couldn't honor it. Even though it wasn't expired.

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    Customer ServicePrice

    Reviewed Oct. 3, 2026

    Yanet was very rude. As soon as we walked in she had an attitude. Kept huffing and puffing, rolling eyes. Even threw receipt at us. Very disgusting behavior. Burger King on lake worth and congress.

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    Sales & MarketingStaff

    Reviewed Oct. 2, 2026

    ** & ** are really Exceptional Employees. I go to this Burger King frequently. I found a Coupon for a Free Whopper w Cheese Meal. Ignacio accepted the Coupon immediately. Thank you so much.

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    Reviewed Oct. 2, 2026

    I had ordered a whopper meal with no bun with cheese but I didn’t get any cheese or condiments on it.

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    PriceRates

    Reviewed Oct. 2, 2026

    I just purchased a whopper, jr. I CANNOT BELIEVE HOW SMALL THESE ARE NOW! They’re just a little bigger than a slider. And they did not lower the price. Terrible! I will not be spending my hard earned $$ on these. I’d rather pay more and get real sliders from a real restaurant.

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    Customer Service

    Reviewed Oct. 2, 2026

    Good customer service. Very respectful service restaurant.

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    Customer Service

    Reviewed Oct. 1, 2026

    Order a chicken sandwich. Nasty onion rings was cooked in old grease. Cold service was awful. The drive thru workers kept rushing our orders. Never greeted us. Call the store and they would not answer the phone.

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    Reviewed Oct. 1, 2026

    I love the Whopper Texas burger. Burger King has great service, good people, fresh food. I love it.

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    Reviewed Sept. 29, 2026

    I picked up an order to go, wanted to try the new Chicken Nuggets. They were not good at all. My husband got a Cheeseburger and while it was tasty it was a very small burger for almost $3.00. I doubt I'll be returning.

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    Burger King Company Information

    Company Name:
    Burger King
    Website:
    www.burkeandherbertbank.com