
Burger King Reviews
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About Burger King
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Burger King has operated a global chain of fast-food restaurants since 1954. Its menu features flame-grilled burgers, chicken sandwiches, fries and breakfast items. Burger King offers signature items like the Whopper and integrates modern ordering options such as mobile apps and delivery services.
Visit www.burkeandherbertbank.com- Good quality food options
- Good customization options
- Clean and inviting environment
- Inconsistent service quality
- Long wait times for orders
- Occasional order inaccuracies
Burger King Reviews
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Reviewed Aug. 4, 2026
This afternoon, I placed an order through the Burger King website from address (44751 Mound RD, Sterling Heights, MI) to have my food delivered which asked me to choose a delivery service which I selected DoorDash. Which I ordered a Chicken Club Sandwich, Onion Rings, and a Large frozen Coke. When the delivery driver brought me my food, which was the complete wrong order and there was no name on the bag showing whose order it was.
I called the store, in which was told it was 3rd party and they couldn't give me a replacement or refund my money back for items that I did not order in the first place. The manager was rude to me and basically told me to call DoorDash, which I did so and they were not willing to refund my funds since I didn't order through their website. So, I call the store back to let them know that DoorDash will not and the store manager would not even give me a refund at all. I will not ever come back to any of your stores for any type of food product if this is how you treat customers.
Reviewed Aug. 4, 2026
I just have to ask where do you get your lettuce from?? Every single time I get a sandwich from you and ask for lettuce I have two or three pieces of hard Brown crap put on my sandwich. So my question is, do you go to McDonald's dumpster and get the lettuce from there for your sandwiches??
Reviewed Aug. 2, 2026
I visited the Burger King in Edgemont Ave in Brookhaven PA on Wednesday July 29th. I went through the drive-thru. I was charged full price on Whopper Wednesday. When I asked why, I was told that the manager said if the customer doesn't specifically ask for a Whopper Wednesday, they are to charge full price. I registered a complaint via the receipt and have not received a reply. My validation code is; **.

Reviewed Aug. 2, 2026
Every time I go here I get a plain burger, just a plain burger. You’d think this would be easier for the workers and that it would make the shift go by easier and it doesn’t take much effort. Despite everything I gave up for this, I've been putting my own pickles onto my burger at home just to save the employees some time and so they wouldn't mess it up, yet they continue to add ketchup, onions, and cheese. This is really upsetting to me considering I try my best to make it easy for them and all I want in return is a burger, it takes less time to add extra condiments, yet constantly I get met with the wrong thing.
I've been going here daily for five months and yet somehow they manage to mess up my burger constantly. I am a loyal customer and I trusted them despite all the times they've messed up my order, simply because it tasted fabulous. I will not be buying from here, I trusted this company, I gave everything for this, I have collections of the Burger King toys, yet this happens constantly. I loved you guys.
Reviewed Aug. 1, 2026
Guess the accuracy in preparation only refers to in store purchases... ordering online doesn't count... When the container even shows no mayo and they load it with this disgusting condiment, makes you not a king but the clown king... Thanks a lot!

Reviewed July 28, 2026
My burger was missing the cheese and then I bite into it and it was pink in the middle. The upgraded building is nice. Just need to work on service and quality of food. **
Reviewed July 28, 2026
One star is the lowest it goes OMG! They don't deserve one star. The Burger King on US-21 is TRASH! The FOOD TRASH, The customer service TRASH,The people that work there have TRASHY ETIQUETTE, TRASHY PERIOD! It's always something at this BURGER KING. The last 5 times I went there nothing but foolishness. "The card machine don't work, we short staff, we can't cook fresh food, we want to be on our cellphones, we just don't care about our customers etc." I'm going back one more time and that's to get a refund. I don't want to go there anymore. They need a different staff in the morning. Let KiKi go! What kind of Manager give you her nick name.....exactly. So professional!

Reviewed July 27, 2026
I went to the Burger King on 441 in commerce Ga and the guy who waited on me was very rude and unprofessional. My total was $14.66 I gave him $14.65 and told him I would go get a penny to which he replied, "Don’t worry about a penny. I have one." I said ok then he put in that I was short a penny and gave me back .99 cents. I told him you said not to worry about the penny. The manager came over and ask what’s wrong. I told her the story and she gave me a $1. He then told the customer behind me, "All she had to do was give me a penny." That to me was very unprofessional one to make a comment to another customer.
I went to my car and got the penny and told the rude cashier, "Here’s your penny." Then when we were leaving he was standing at the food playing with his long hair then scratched his ear mins you while handing the food. Totally disgusting to do that then put his hands on food. He was very rude and unprofessional in my opinion and if I had to deal with him I may not not back to that store. We go there quite often and didn't appreciate his attitude today.
Reviewed July 27, 2026
They burnt the chicken, added it to a hamburger bun, and left no receipt with the bag but a #174. The new Burger King is so much better, ya right. No remade sandwich, no free one. Just me paying for a crappy, mismade sandwich that was way under par.

Reviewed July 27, 2026
The store was horrible. The manager looked like she hated the world. The store is nasty. The line was backed up and the drive-through so I went inside. The place was a mess. The cashier didn't speak. And I don’t know if my burger was cooked, but I know it was definitely microwaved. Y’all can do better.
Reviewed July 27, 2026
We go to the Worthington MN BK for coffee/breakfast. We love the staff and always have good service but PLEASE fix the air conditioner. It’s hard to sit in that heat so I can’t imagine how the workers feel.

Reviewed July 27, 2026
I am writing about the Burger King (#2382) 35 Powell St San Francisco CA 94102. The staff is less than friendly, service is slow - they seem understaffed. But the major concerns are people begging for money, my last visit I had FOUR people asking for money. People digging through the trash is also a problem. Another concern is the number of people just hanging out or sleeping in the restaurant. The restroom is also an issue. It is often monopolized by homeless individuals.
These problems are due in part to the location of the restaurant near the drug and crime part of town. But they continue because staff does nothing to discourage or end the behavior. Perhaps a security guard or even 2 would help mitigate the unpleasant atmosphere. I hope steps will be taken to make dining here more pleasant.
Reviewed July 26, 2026
Nothing like the commercial! The employees were extremely nice! The food was extremely subpar! The burger wasn’t very warm, and the fries seemed like they tried to refry old fries! HADN’T BEEN TO A “BK” IN YEARS AND IT WILL BE SEVERAL MORE BEFORE I GO BACK.
Reviewed July 25, 2026
Megan and Kelly was super! Their smiling faces just made everyone smile! Thank you girls! Food was amazing too!

Reviewed July 24, 2026
For Burger King in Bay Point CA. I gave them one star because there isn't a zero star. The worst customer service ever. You ask for one type of burger and they give you a totally different one. You don't know until you come home and open your food. "Surprise," and they rip you off. They charged me $9.71 for just a bun, a piece of lettuce and a slice of cheese. Not the first experience with them. Don't go there at all.
Reviewed July 24, 2026
I figured the Impossible Whopper could be my go to for a burger after getting Alpha-gal. It does no good when they cook that burger on the same grill as the meat burgers. 30 percent of our country has alpha gal. The percentage is getting bigger and having the impossible whopper cooked on the same grill as the beef makes us sick. I was sick for 2 days.
Reviewed July 23, 2026
July 2026 Burger King Springs Road Hickory, NC. DONE. Will never set foot at this location again. Worst service. Cold food, poor service, drive-thru 20 min with no car ahead of me. 2 car in parking lot. This by the way is the 3rd time this month. Wife sick. She only wants Whoppers every time. I have been through the drive-through; it SUCKS. Employees not trained or just don't CARE; this only started after the remodel.

Reviewed July 23, 2026
The staff was great and wonderful! Service was amazing! But you have changed an ingredient in your sweet and sour sauce and it was absolutely repulsive. I was addicted to the old sweet and sour sauce. This one is not good.

Reviewed July 22, 2026
5 Gold Stars for BK #17294 8502 SR 70 E, Bradenton FL. Extremely clean facility to dine in. Food hot and made to order. Friendly staff. Notice other viewer stated how 'unclean' dine-in was... What is a shame how people don't pick up after themselves and expect that someone else will.
Reviewed July 22, 2026
I was charge for1 BK round up when I told him not to. He was very rude and said he has to. I told him to take it off and he refused to do so he said it was policy. I will never be back to the Burger King. In escamba mi
Reviewed July 20, 2026
I've always liked Burger King, but today we stopped in Astoria for lunch on our way to the beach house and had an experience that made us vow never to eat there again. It was just before noon. It looked like the staff was very disorganized. Indeed they were. The cook was alone and the intake person was also taking care of serving orders to the drive through window and the counter. She was trying very hard to keep up, but it was not possible. It was clear the BK was understaffed at that time. The customers were stacking up both to order and to get their orders. It took 20 minutes just to order. Then another 30 minutes to get a plain hamburger. Others were complaining about the wait too.
Now to be fair, at 1:00 PM the place emptied out, and the staff was adequate. This is a tough problem for this BK to take care of it's customers. Instead of being a satisfactory lunch, BK alienated its customers. I hope you can either fix your way of doing things, or close this BK. This customer, for one will not be back. My time is too important to waste it on BK's ineffectiveness.
Reviewed July 20, 2026
For 13 dollars you'd think we get fresh fries that aren't smashed and broken and cold. Could hear your employees yelling the F word from the back. My food was sub par at best. It's ludicrous that I was the only one at the restaurant and my food was given to me cold and inedible. I did not get a receipt either.

Reviewed July 19, 2026
This Company hasn't fixed anything. Fell for the new ad campaign. Putting a whopper back in a box doesn't fix nasty people that simply don't care. Training and standards does. They are still just throwing toppings in any amount on a sandwich and expecting you to pay $7 for it. Refusing onion rings because they can't be bothered to cook more. Complete garbage food properly better suited for animals.

Reviewed July 19, 2026
Burger King on state road 70 next to interstate is a joke. I don’t know how you mess up this bad 🤣. Ordered a Whopper with onion, cheese and bacon only and this is what I got. Chicken fries could be used as a deadly weapon. Hard as a brick. Give me this lil baby sandwich but sure did charge me for a whopper as you can see on my receipt.
Reviewed July 18, 2026
So disappointed, I visited this establishment on N. 5th St in North Las Vegas. I placed my order at the kiosk and opted to pay at counter with cash, as the staff stood around and looked at me several of times the manager passed by no one at anytime acknowledged me, after about 2-3 minutes I had to say excuse me like three time before someone casually came and asked if I needed anything no hello or welcome to Burger King. I let the person know that I placed an order and needed to pay so my order would show up. My change was $11.34 I was only giving $11.30 I questioned what was going on with the math. Sure it’s 4 cents but my 4 cents. The lady said, "We don’t have pennies". So I asked, "Why are you stealing from me as the customer. I don’t take the lost Burger King does." She said, "I’ve been doing this for 2 weeks. I was told if someone say something just say we don’t have Pennies."
I explained that I just want to be the customer. 'I don’t need to know how you're stealing from customers daily." I talked with manager and he said I was correct. I should’ve been given a nickel. The manager didn’t rectify the situation at all. He said he will talk with her. So bottom line either Burger King is stealing from customers or somebody at this establishment is getting a second paycheck. If you go into Burger King and eat without paying you go to jail for theft by service so if I make a purchase and Burger King cheat me out of my change regardless of how much that’s a crime. And to hear it’s done daily. To everyone who eat out and pay cash please count your change. They are banking on us not paying attention. BURGER KING DO BETTER.
Reviewed July 17, 2026
I love the whooper with extra dressing. I was charged for it :( but did not get EXTRA dressing. I was already home so I did not go back. I went again like 3 weeks after and same thing happen. I mean I don't want to be that person and hold up the drive through line. But please work on that! Thank you

Reviewed July 15, 2026
Food was received at room temperature. Wasn't hot at all. They used to be great but they slipping.

Reviewed July 14, 2026
I purchased a big fish sandwich meal today 07/14/2026 for lunch. Upon opening the sandwich it had big pieces of lettuce and you could clearly see the fish was not fresh. I called the burger king a told the lady about my food she apologized and told me when I finish work to stop by and the would make it right. I did just that and had to wait close to 15 minutes to get the same thing if not worse. The fish looks like it had been cooked and was just sitting there. Just awful!!!

Reviewed July 14, 2026
Sent an online order to the wrong restaurant. Contacted customer support. They refused to refund me and would only give me a coupon that would not work at my location. I told them about it and they refused to help.
Reviewed July 12, 2026
I usually love Burger King but we ordered two Whopper and fries with apple pie and the fries tasted terrible and greasy. It was like they cooked all the deep fried food in 1 deep fryer. Bitter and I will not recommend again.
Burger King Company Information
- Company Name:
- Burger King
- Website:
- www.burkeandherbertbank.com