Xoom Money Transfer Reviews

I have used PayPal for years so had no qualms about trying their new service - Xoom Money Transfer. Where you are sending the money seem to have some bearing - number and types of pick up locations - but customer service when there is an issue is sorely lacking. Sent a transfer to Jamaica which is now 5 days ago and still not able to be picked up. Agents keep saying they will contact the vendor and update me. Not even a basic email to say "we are awaiting an answer". Recipient has gone to pick up multiple times - all unsuccessful - and each time having to pay a fare to get there...But of course that is not Xoom's concern. I am now told it will be ready tomorrow. I am not holding my breath. Cancelling means almost another week before I get my money back but that will be my next move. Needless to say, I am very disappointed with this service but happy to learn this before using it for an occasion that may have been urgent.

I have been using Xoom for years and have always found it convenient, safe and secure. However, since PayPal have acquired it the service has taken a serious nose dive. There have been significant alterations to the way they do business and the website has been altered to such a degree that it is almost certain you will make an error that will cost you. There is no ability to review a recipient's details once you have entered it and PayPal flat out refuse to provide you with a proper receipt of your transfer. All you get is a ridiculous pop up that says the transaction is complete. No good to man or beast. I spent 2hrs on the phone asking repeatedly for a receipt, as funds had not arrived as indicated, and all I got was 'The transfer is complete and the transaction is closed'. No help, no follow up and no support. Use Xoom and you risk losing your transferred funds and ending up with no way of determining where it went.

My husband and I using Xoom for 10 years today. On that year Xoom don't trust us but they want to trust them. My experience is I’ve try to log in to my Xoom account to send money in the Philippines but I can't get in because they need a security code which they sending to my old phone number that no longer exists, so I call to make a change for my new number so I can receive the code but they can't do anything on that. So I made a new account so I made a transaction. I've send money to my mom, when the time she pick up the transaction number that Xoom gave to me can't be found. It's time for me to use other company.

I use PayPal but have never used Xoom. Somehow despite not having my savings account linked to my PayPal account I have had an unauthorized transaction of over $2000 via Xoom using my account details which I NEVER GIVE OUT. All of my transactions are done from my main account and I manually move money around. There has obviously been a breach in the security somewhere and I am pissed. As far as I am aware, I will not ever use Xoom and am considering cancelling my PayPal account.

When I began using Xoom around 2 years ago it was excellent. Transfers went through almost immediately without any problems. However, in the last 6 months seemingly every one of my transfers gets delayed, often for days, and with absolutely no information regarding why those delays are occurring. I've sent them multiple forms of ID, clarified the relationship of the recipient (my wife), jumped through every hoop, but still: 3-5 days wait. Support is absolutely useless. Quick to tell you how it won't happen again, how they're sorry, how they will look into it, but the result is always the same: zero actual help, zero follow up, zero support. Talking to other expats living in the same region as us, it seems I'm not alone in experiencing endless delays backed by no explanation. They are terrible, look elsewhere.

I have been using Xoom for a very long time, almost 10 years. But what happened over last week has entirely changed my views and perception on XOOM!!! After I sent the money to my foreign account, money not received for 3 days past Xoom saying money was deposited. 2 more days to investigate and asking obnoxious & redundant questions and I having to get official certified documents from my foreign bank to prove all account information was correct they finally said something happened at their "foreign partner" end and money was not deposited. Mind you I have done more than 50 transactions with Xoom with no issues and this is first!!

These people are liars and have such a morally superior view of themselves that all I can say is RUN AWAY! I tried to send $200 to a good friend in Africa. They stopped it, interrogated me with the most personal and private of questions that I answered. They then refused service without telling me the truth about why. They post the same language from the Jim Crow era that was meant to refuse ** entrance into hotels and restaurants. I suspect it was racially generated since I was sending money to an **. Calling customer service is like talking to the ** squad. Never again!

I am using XOOM I believe since they started. After becoming it as PayPal service I really like the fast deposits and better exchange rates. However, their procedure for sending higher amounts doesn't have any systematic rules. The customer support is completely useless, you don't get any straight answer. They repeatedly tell you a single story. I agree for security reasons they need background check and other formats of verification, but once verified and having a relationship with the customer's bank account still delaying a transaction seems somewhat confusing what they are looking for....but be careful when you try to do two transactions in a day or two....

I had use Xoom with little trouble at first then some overzealous employee cancel my transaction for 30 CANADIAN DOLLARS. I had to undergo some interrogation which surpass anything I've even seen by the senate commission review on political appointments on CNN. The compliance team makes you feel like a criminal without giving any evidence on which they base their decision. I would advise anyone to stay away who value not having their information use for some other unscrupulous means by this company without your consent. Zero ratings.

I attempted to issue a payment and was told that I would need to verify my account, which is understandable. So I called the number provided to verify over the phone. This was accepted but I was then told that I would need to also send government-issued ID, which was also understandable. I did this instantly after coming off the phone and hoped the payment would complete. Unfortunately, after 12 hours, there was still no sign of the payment.

Tried to send a small sum of money to my fiancé overseas. I was called to "verify" the transaction which consisted of some reasonably personal questions about the nature of my relationship with my fiancé, asked by an individual at an overseas call center whose English could barely understand. Two days later, the transaction was declined and my account was closed for no apparent reason. (Neither I nor my fiancé have had any legal or financial issues.) If you want a service that will drag out a transaction for days and deny it, Xoom is the leader in their field! If you're actually looking to send money, there are other services that will accomplish it in literally a matter of seconds.

Xoom claims and advertise instant money transfer but never happens like this, they always try to make delay in transactions with multiple excuses. The most current excuse I found is: "Your payment is currently in the electronic check clearing process. During this time, your bank account is being verified, debited, and payment is being credited to Xoom. Normally, this process takes up to 3 business days." They have already withdrawn money from the bank account and not clearing it for transaction.

Sending money international. I initially sent money thru Xoom on several obvious. Yesterday I sent $2000 and was told it would take three to four days. So I cancelled the transaction then I get a call from a rep last night if I send money using my credit card it would get there quicker. I did this this morning at 900am and was told money would be there by 230. I called no money sent yet so I cancelled my transaction. They still gave me the run around. Don’t waste your time! Most of the agents don’t know what they are doing!!

Send $1800 for my relative in Indonesia was nightmare. Xoom said they (BCA) can't receive more than Rp 25.000.000. IDR, It took Xoom on delay for 4 days. Now waiting for refund (canceled) another 4 business Days.

I've used Xoom without fail for smaller transaction a lot of times. But last night when I used it using the exact same card for a moderately large transaction of 2,000 CAD I was asked to provide the verification documents which I did promptly. And then I received an email that the limit has been increased and I was transferred to the verification department which again asked me another document which I provided being on the same call. However I was then told that verification cannot be completed and now you are better of using some other service because now you won't be able to use Xoom even for smaller transaction.

I just tried transferring $500 from the U.S. to Colombia, and it was a total disaster. They advertise it as an easy process, but it's totally the opposite. I got an email saying I had to call to verify my information, so I did and the person I was speaking with was very rude and speaking so fast that I couldn't understand most of it. I asked him to slow down and I could hear him complaining about it and kept speaking even faster, so I decided to hang up and call back. Second time I called, although they made me wait in line quite long, I thought I was getting somewhere; they asked me to send them a picture of my ID for proof of verification. I did that and called back to see what was happening, and then they had me waiting in line over 10 minutes to tell me they couldn't verify anything, and she did not know why.

I tried to send a smaller amount and it worked just fine. A couple days later I tried to send $1100 and then the problems started. They called me and asked a ton of personal question made me wait for a day aaaand canceled the transaction and CLOSED my account. I tried to learn why and no definitive answer at all. To a message to Xoom people if they ever read this. Please let us know why you are closing our accounts.

Used Xoom for years, sent money in April, hit my bank account in Brazil the next day. Sent money again 16 May, and still nothing on the 18th of May, called twice to see what the issues was for a delay? First person did not speak hardly any English, second person said they would draft my account May 21!!!! WTF! Over! Cancelled the transaction, but they said they would draft the funds and then return? Never use these folks again, stay away; nothing but stress and stupidity.

I called them couple of times, customer representative has no idea what they talking about. Just saying sorry sorry sorry. I think they are doing outsourcing and that is main problem. I missed to tell them house direction i-e: NW, SW, EE. She was struck on it. Because I didn't tell her house direction, she can't verify my account. Really? What about DOB, account code... I gave them... but no. And the rate they are giving is not updating. I am getting same rate which was last month. How it could possible? Just had bad experience. Worst than Western Union people.

My cousin’s FB account was hacked and the fraudster asked me for $3200. I’ve never sent any Xoom transaction for over $500 especially overseas (Philippines). I heard about how they have a verification system for any unusual activity on the account however, the fraudulent recipient was able to pick up the $3200 within minutes. I complained and filed an affidavit of unauthorized charge as soon as I found it within a 2hr period that it was fraud. Xoom have me the runaround and promised to “investigate” but to this day I never heard back. Stay as far away as possible. I’d only use PayPal because although they have acquired Xoom, PayPal will not step in because they’re still working on some kinks with this newly acquired company. Stay away from Xoom!!! You’ve been warned!

I'm so frustrated with this money transfer. I send money to Nigeria and the first transaction it took weeks before my recipients receive the money. And for the second time I send again I thought it will gonna be fast because they already verified me and I'm going to send to the same person. But when I send it, after 24 hours they cancelled the transaction because they said in the email that they couldn't verify me.. This money transfer were so poor. And customer service were so bad. If there are lesser value than one star that is the rating I'm going to give them.

A couple of months ago I tried to wire $200 to Bulgaria for my partner's sisters birthday. The transaction was unilaterally cancelled by Xoom with little explanation. In addition, my account was closed as if I had done something illegal. Calling customer service in the Philippines was followed by numerous hand-offs and repeats of my customer information. I was never given a good reason for their treatment. I received emails from Xoom for offers and today I thought I would try and send the money again. It turns out my account is frozen. I then decided to call PayPal and file a complaint with them. This also was not a great experience as they took no ownership for follow up even though they are PayPal's partner for International wires. I would avoid doing business with either company.

After calling them on the phone, verifying credentials. All is good again but one thing I learned through this is you can send money to anyone with an email address through your PayPal account even easier as long as recipients have their email linked to there PayPal, useful for Thailand ⭐⭐⭐⭐⭐

Same poor experience as many others. I tested by sending $100 to my parent's account in India and it went through after a round of verifications on the phone. (Too heavy handed for $100). But I figured, at least it works and tried to send a bigger amount and they asked for a bunch more documents all the while always threatening to cancel transaction. I received confirmations that my account had been upgraded (by this point they have collected all possible personal information - financial & identity related). Then they canceled the transaction anyway and also have blocked me from logging back in. They just collect all your personal and financial information for nothing, I'd think twice before sharing all that information with them for no service.

Time consuming and very frustrating experience with the company. They have the backing of PayPal in all of their communications, but they provide a subpar service. Hours after placing a transaction order and getting a confirmation for the transaction we received another email asking to verify information and threatening to cancel a transaction. Made a phone call and a robot like person collected more personal information about the transaction after putting me on hold multiple times and eventually the transaction was cancelled anyway without adequate explanation as of why they are cancelling the transaction. The person who was supposed to get the money wasted hours of his time as well. Also understand that using Xoom Money Transfer you are not just paying a small transaction fee for the transfer itself, but you are losing much more money by them giving you a very unfair currency exchange rate.

If you want to live your life in peace, run from this service! I have sign up for an account, tried to send my first payment to a company in Bulgary, cancelled, reason "we do not send to companies"... Ok, tried my second transfer to a private in Italy. After 2 days I receive a message that my order cannot be completed because I have to call them. I call a USA number, first answer, an operator that speak a very bad English, I speak worse, finally we understand, he ask some personal info like DOB, name, address...

When I did transaction I wasn't inform how much it will cost transaction fee. I think it is wrong, totally wrong pay more for fee than the money have been sent. I should be notify about fee before. Not after!!!!

My goal was to transfer $4000 to China. First I thought I did my research and then called them. I was told the transaction would be immediate. So I first tried $50. It went through immediately. Then I tried the rest and nightmare began. For a whole week I was on the phone with them answering the same questions and basically swimming in circles. Waiting for supervisors to call me back and sitting on hold.

I don't even know where to start with how ridiculous and unprofessional the service Xoom is. PayPal directs you to website to a wire transfer to an international bank. You complete the process and enter all the required information. Xoom then takes the money from your account. This is where the emails and phone calls start.

This is the first time I am using Xoom to transfer some money to India. After the money is transferred from my account in Canada, I am still waiting for the transaction to go through in India after 3 days!! The app and the service rep say that there is a technical glitch and it should be resolved in 1 day. After 2 days wait, there is no further update and the money is still not transferred by their partners in India. Due to the long weekend, I may have to wait for another 3 days to get any further update on this transaction. Do not use this SLOW service for any transaction!!!

Wonderful service! XOOM has made it so easy to quickly, and safely, transfer funds to family and friends in Guatemala. And I LOVE that I can use my PayPal account to access XOOM. I highly recommend this service!

I left Western Union and switched to Xoom because of lowest fee in Xoom. Now I see that you have increased the fee from $4.99 to $5.99 within a month. Why??? Do you want me to go back to Western Union?

This is an outstanding system for transferring money to other countries. And it is so fast. In sending to some countries, by the time I have sent the amount, logged out, then logged in to my foreign account, the money is already there. Just think how many US banks make us wait 3 days for a US transfer.

I could not be more happy with Xoom!! Make it easy for me every month to send money to my mom!! Also when I need to add money for a Tigo phone works amazing!! And every time I want to make a gift for one of my friends in Guatemala I use Xoom!! I love it!!

I tried first time online service. Believe me it's freaking fast, and reliable for me, I like it, I love it, recommend everyone how transfer money to other countries to their beloved ones. Trust me Xoom worth more than all other service available in USA.

My remittance to my son, Mark Anthony ** was received as scheduled in the amount I send. Thank you for your good service. This last few months, many are being victimized by cybercrime because I came to know that my daughter-in-law's neighbor and cousin were victimized. When they went to the bank BDO branch in Cavite, someone has already withdrawn their money. A big question mark. Hope this will not happen to me.

I have used XOOM numerous times, and have only had one issue over the past few years. My transfers have been to the Philippines and China. The money is in the account in China within a minute or two after sending. I would highly recommend this service.

I am very pleased with the service that Xoom provides. I have my family in Colombia, and for me it is very important that my family receives the little money I can afford to send. Xoom service has been very precise, dependable and worry free to use! In the past, I have always used the traditional method to send money, and even though I have please with that service, Xoom is above that!!! Thank you very for the Outstanding Service. Jorge

So far my transactions have been smooth and easy. I even had a couple of times that something went wrong normally my side and they were very friendly on fixing my situations. Over the years only one time has there system been down so it's been a great way to send money to love ones and not leaving the house.

I have always used Xoom for years to send money to my family in the Philippines. I highly commend the excellent and speedy transfer and the transfer status notifications feature via text message or email. I like that there is a wide variety of options available for sending money in terms of currency (USD or PHP) and banks. It would be nice to have a single transaction fee per month (in case of multiple transfers in a month) for customers who send at least $500 in a single transaction per month. Thank you.

Xoom is my Money Transfer service of choice. I've had excellent experience with the speedy, fair delivery. The only thing one has to make sure is to correctly set the full name of the receiving party to make sure there are no problems in collecting. And the texts reporting the process all along is a great assurance that all is going well. I have great confidence in Xoom and have recommended it to my close ones.

Terrible service. Slow!!! Very unreliable company! This is not the 1st time I sent money and they freeze the funds, they take forever to deliver most of the times! Western Union is more reliable 100 times!

Great service and cheap transaction fees - Much better than Moneygram and Western Union. I used to pay $7-$11. With Xoom, I pay $3-$5 only. And the service and selection is as extensive the big two I mentioned above. Very satisfied!!

I was trying to be a friend and send Money because that person had given me a story that he was on the road and had a small accident. I send the money thinking it was to help out, couple of hours later I find out it was a scam/fraud that once friend started passing the phone to other people telling me it was more money or else he would have to be send to jail. I even had a suppose human resources lady talk to me in which she couldn't give me her office address.

I recently bought some property in Pakistan and I wanted to send money to close my deal but Xoom took over 3 business days. My deal was canceled. Somehow I convinced the seller and sent the money again through Xoom but it is delayed. I called Xoom many times but I was very unsatisfied. Next time I will use wire through my bank but definitely not Xoom.

Apparently they feel able to ask you a whole bunch of questions about who you are sending to, how you know them etc. in order to process a transaction. If you decline to provide this information, no go. I have now told them to cancel my account and delete my personal information. Let's see how that goes.

I tried to do a simple money transfer from Canada to Germany, and was planning to do that on a monthly basis. Everything seemed to go smoothly but, because we don't get mail to our home address we have a PO Box. But they don't accept PO as address, so my house address went in. Got an email back to call to verify my address. So I did, then they want a copy of Drivers Licence and a copy of proof of address, so I did and NOTHING. I called back. Same thing I had to explain the mailing address and the house address, okay they said, but... nothing!!!! 3 days into the suppose to be easy money transfer, (the money should have been already in Germany) phone them again, same thing again, address. I canceled the transfer, this is a ridiculous service. I won't try to use them again!!!!

The transaction did not go thru, they email me to call 1800 935 7154 and a 414 number. I keep calling that number and after a few automated questions, the response was always the same that, "We are not available, call us later." Very poor service for transaction to India. Recommend "DONT USE IT."

I should receive a payment from the US (to Romania) via Xoom. The payment was initiated 5 days ago, and not until now neither me or my partner in the US didn't receive any email notifications about the transaction status or money status... When I've contacted their customer support center - both by email and phone, they told me they can't give me - the receiver of the money, any info about the transaction, but also neither my partner get any answer. I sincerely advise anyone in the need of abroad money transfers NOT TO USE XOOM - the worst financial service I've seen by now. Instead, use any other money transfer services out there.

I wanted to send a small amount (less than $400) to a party in Switzerland. Just like so many others, Xoom immediately took the money from my account and then began an endless series of requests for more "verification" including asking for picture of current picture ID. I sent it to them then they said they couldn't read it for some reason. The next morning I sent it again and they said they received it and could read it but it will now take two days before they can "verify" my bank account and they will let me know if they will complete the transaction. Keep in mind they already have my money in their account.

My husband finally tried to open an account to send USD to overseas country to pick up when he get to the country (we are dual residents). I mind you always sent money to him and he would go pick it up with no issues. After sending him the friend referral to our surprise he was called and told he had to send verification he did so should bank statement and US passport for ID and his verification was denied. Also they canceled the transaction. We tried to called and get explanation. Was told they can’t give that information super weird. Then the next day I tried from my account to transfer funds so he can pick it up in his name. My transaction was cancelled.

I've used Xoom for about a decade. I usually send money to my church in the Philippines but also I occasionally send money to family and friends. Xoom unexpectedly closed my account when I attempted to send $75.00 to a friend who needed help with her son's school costs. All attempts to restart the account were unsuccessful. Xoom refused to give to give a reason for closing my account.

I send money home to AFRICA and wanted to try them and has the worse experience in money transfer with some weird rules on proof of identification after taking my money from my bank as if that was not proof. I have been using PayPal for years and they are no PayPal. I even hate to see their ad on my pc.

I send money frequently to both Peru and Mexico and have always been satisfied with the speed with which it arrives for pick up. The SMS notices sent to recipients at the time the transfers are arranged is a great way to notify them of the availability of the funds. I am very pleased with this service.

Set up an account (tried), to transfer a lousy $207CAD to Mexico. I normally use MoneyGram, but have used PayPal for many years with no issue. I thought I would give XOOM a try. What a mistake. First they send a reject email to verify my data. Wanted to know some real personal information that had absolutely nothing to do with my transfer. Then they wanted other information photocopies of Passport, Driver's license. To me it sent up red flags: This is all the data someone would need to steal your identity. When I asked where this data was being stored, I got a canned response about data security. I felt so uneasy I asked for the transaction to be canceled and my profile to be wiped. My advice, go with MoneyGram and stay clear of this data mining application.

This is the first time that I use Xoom for money transfer. They are claiming that they do fastest transfer, but in the end, it is more than 5 days, money is still not delivered yet. I strongly recommend using bank wire or Remitly services which is great conversion rate and much faster.

Well, my first and last use of their service was trying sending money to my girlfriend visiting Russia to buy a few things for me since we both found out that Russia is incredibly cheap country. They deduct the money, put the transaction on hold, then they send me an email that basically said that there are many scammers in Russia so I need to call to verify the transaction. I thought, ok, nice of them to try to warn the men falling for the scams and there would be no problem. My girlfriend last name is **, and sure when I can call them, they would clear the transaction.

I tried to set up a Xoom account and send a single transaction to a family member overseas for a small amount of money. The transfer was from my bank account to their bank account. I was forced to go through a phone interview and then email a copy of my photo id and the next day my account was cancelled with no explanation. I'm not sure what the purpose of this service is since it apparently can't be used to send money overseas. They do excel at terrible customer service and not providing any direction or explanation of how to do things. I would post zero stars if possible. Don't even bother trying to set up an account, it's a total waste of time.

This is my first time using Xoom, I will never be using this service again. Just like others they asked me for photo ID and when I provided it they canceled my transaction then my account. MoneyGram and WU are so much more user friendly.

I initiated a transfer and I was told to upload my passport and an utility bill to prove identity. Which I did and then I received another e-mail saying my identity was not received and I again attached it and sent. I called customer service and they said my account is closed and they could not give a reason. I was told I will receive an e-mail. After few days I received an e-mail stating my account was closed and cannot be appealed. No one can explain why no reason was given. Customer service goes to Philippines and no explanations are given. Very frustrating experience.

I used them twice and I liked it because the remittance fee is low compared from other money transfer. But when I did send my money to them for the third time they cancelled my transaction because I need to send them government issued ID and proof of address. I did send them and I tried another transaction and again got cancelled and they didn't even bother to respond or explained why my transaction cancelled!

I strongly recommend using Xoom. I've been working with them for more than 10 years and they never let me down. I receive receipt confirmation within minutes and the person that I send the money as well.

Out of five stars I rate you at 10 stars. I have been sending money for years from other companies and have never seen a program as fast and easy to do as this one is. I would recommend you to all my friends and family. Keep up the great work and service that you do and thanks. The other programs act like it's their money they are sending.

I am so glad that I discovered Xoom. I was using MoneyGram to transfer money to family and got really frustrated with their service. My goal was to find another money transfer service that would be easier to work with. Xoom was that and more. It is not only easy to transfer money but it is also the cheapest and most affordable. No hassle. They will call you right away if there is a problem unlike Moneygram. MoneyGram will cancel your transaction and leave you in the dark. Xoom calls you right away if there's a problem and fix it. GREAT SERVICE!!

My family in the Philippines and I have used Xoom for many years and have been pleased with everything they do. On a couple of occasions a problem showed up and they corrected it immediately. They are an honest and proficient organization. I suggest them to everyone.

Overall good experience. Had one issue which got resolved. Call center agents are polite but hard to hear and in a noisy place. The other thing is the cost and currency rate. Both of these should be improved and made more competitive.

Several times transfers have been delayed to England. It is always the other party's fault. Take ownership and get your act together. You make money on the exchange rate - usually well below market and still charge a fee. Kind of a double screwing. If you were not so convenient I would go elsewhere.

I have tried to sent money by XOOM first time and was disappointed - my money was not sent. The transfer amount was taking from my account right away; few minutes after I initialized the transfer I received a phone call asking me to send an utility bill for a verification; I was told the verification normally takes 24 hours or less (It is not true!). I sent my utility bill right away, but did not hear from Xoom few days until I contacted them and asked to cancel the money transfer. I have not received the refund yet, will see. I would never try this service again.

The service provided until now it's been straightforward and the fees are within market tolerance I believe. It supersedes the normal or conventional services for sending money abroad. Using Xoom is now my preferred method to send money to my family.

I have been a XOOM customer for many years. Remittances are always on time. The online remittances via Xoom is of great help to me anytime, anywhere when I need to send money to Philippines, it's fast, accurate and secure.

Ever since I used Xoom I never had a problem with the money I sent. I’ve been using it for years and have several recipients and money arrives on time for them to use. I’m really glad there is Xoom for emergency rescue.

I liked Xoom before. I sent money more than twice each month. But, since they changed their rules on sending money, I am hesitant now. You have to send money divisible by $100. That is really disgusting rules!

My experience with Xoom has been great. For sending money (up to Xoom's recommended guideline amounts) to China, it's quick, reliable & a pleasure to use. I have transferred money thru other services before, none as easy to use as Xoom.

Glad to see, the rates are getting better than WorldRemit. Money gets paid in within a day or 2. Quick transfers and updates on all transactions. Good customer care and support. Helped me to level up to $30 000 a year.

I love the mix of both security and efficiency that Xoom provides for me as a customer. People that I love very much are very far away, and Xoom makes that distance seem smaller by providing this service for me and my family.

I have family all over the world. This is the quickest, easiest and most cost-effective way I have found to send money to them and most importantly it is secure. I know they will get it when they need it.

Don't use this service... I sent them 02 pieces of valid gov photo identification for account verification purposes, Passport and Ontario ID; and they wouldn't accept either of them, even though that's what they ask for and is standard acceptable identification. What really doesn't make sense either, is that when you use your bank account, they send you a link to verify your banking info, which has you sign in to verify your account and yet they still won't accept your gov identification, which doesn't make any sense whatsoever... They also don't give you a reasonable explanation for the reasons behind them not accepting it.

From my usage experience, Xoom provided a better exchange rate and fast transfer for each time I transacted. For urgent transfer needs, I'll go with Xoom every time. Thank you Xoom, for always being reliable.

Xoom is user friendly, fast and reliable. I was always wary about remittance service but Xoom makes it easy with just a touch of a button in the privacy of my own home. It’s quick and easy. Thanks, Xoom.

A great online money transfer company or agency, I never had a problem with Xoom. It's easy and convenient, I compared it with other money transfer company or agency I tried before but with Xoom the money you transferred is received in minutes, you can do it online or over your phone and the fees are affordable. I recommended Xoom to everyone I know.

I have enjoyed using Xoom for over 2 years now. I had tried one of the other "big" name transfer companies and had a complete disaster with their customer service. On the occasion I have had to deal with Xoom's customer service I have found them to be very helpful and responsive. All transactions have gone through as expected and on time. Money in minutes! That is what I love!

I have used XOOM for years and had issues only twice on a transaction delay. But, I can send money cheap and safe to Guatemala in minutes! I can send cell minutes recharge for emergencies! Peace of mind.

Dear Folks at Xoom,

I have used MoneyGram and Western Union in the past. Xoom beats them hands-down! The service is easier, cheaper, and very fast. I highly recommend it to anyone sending multiple transactions to friends/family abroad.

I have used Xoom for over 5 years at least. It has always been very reliable. The money I send is there, ready to be picked up in less than a minute. Prices are excellent! I wouldn’t hesitate to recommend them to anybody.

I have been using XOOM for over a year now. I used to go to a store to make my transactions it was always time consuming. Now I can do it from the comfort of my house or anywhere for that matter and is super easy to use. I love it and would definitely recommended to friends and family.

When I needed to send funds to Bali, I was shocked at the cost and cumbersomeness of traditional transfer methods. There must be a faster, more cost effective way, I thought. Xoom to the rescue! Already a PayPal user, it was super easy to set up the payment and I had confidence in the company. Sure enough, the funds were promptly delivered to the recipient, who will definitely be recommending Xoom to others, as will I.

I really enjoy using this app! I totally recommend it! It so useful because you avoid the long lines in another companies, because you just press a button and that’s it! Also I want to tell you that the amount of the commission of the app is so reasonable!

My latest transfer to the Philippines was conducted on March 5, 2019 and as usual, the transaction was very fast and easy. I have used XOOM for many years and always found the service to be very efficient and accurate. I have used other services in the past and XOOM is the best that I have found. I recommend them above the other transfer services.

I sent money to a couple of people and somehow they could not get it because the places did not have enough money. All I has to do was call Xoom and they canceled the transaction and I was able to re do it.

I’m able to send money to my bank account abroad in order to pay my mortgage in that country, and the transaction is completed fast and easily. It’s much more convenient than the regular banks and easier to do.

I’ve started using Xoom a few months ago and I’m very happy and thankful to my friend who introduced me to Xoom. Hassle free, low fee, accurate and fastest service. What else you should expect?? I was using the companies that charge you more, make it difficult to send money when it’s needed and you’ve to go find a location. With Xoom I can just do it from my home in the middle of the night and the super fast service delivers it!! Thanks Xoom!!

Rate Xoom not 5 stars but a billion. Used Xoom since June 2014 to send my family in England money and birthday and Christmas gifts. Money in bank within an hour. Fantastic and trustworthy company. Keep close to your family and friends!!!!

I first used Xoom about 8 years ago. At the time, they had limited transfer destinations. I resumed using xoom 2 years ago once I heard I could send money almost anywhere in the world. I am yet to have issues with the service. I use both the app and the website and have no complaints on either one. Excellent service!

Hi, Transfer of money from US to India takes 3 to 5 days or more. I spoke about this huge delay with the customer service and I was told it is normal. I don’t know which world it is normal to send the money so slow, please look at other competitors and fix the problem or you will lose the customers.

First off it took you 5 days to tell me that the bank info want correct: three times. Then when I do the regular transfer I do each month, you had the nerve to ask all the personal info. I’d rather pay my bank an extra fee than share my personal info with you. In fact next month in, I’ll start using QuickBooks for the invoicing instead of PayPal. You earned over 5000 last year in the invoices fee and you don’t deserve that.

Xoom is getting better to accommodate customer in sending money. They used to delay the transaction because of bank account check. Now every time I send in a few second when I track my transaction, it says ready for pick. That's what is supposed to be because we as customer we send money because we have payment to take care. Keep it up. You deserve a 5 stars. Thank you.

My wife and I frequently use the XOOM process to transfer funds from our personal accounts to those of our older siblings for various expenses such as school, housing, automobile and similar formats. Our experience with the XOOM system has always been positive.

My experience using this app Xoom Money Transfer is great. Sending money abroad is conveniently fast and easy. Reliable when sending big amount. They received it on time and I don’t have to drive all the way to the bank anymore. Awesome!??

This is a perfect way to send money practically everywere. I sent money to México and was fast and easy. With a fair exchange rate and a small fee!! I avoided the need to go outside finding a money transfer store like Western Union or something ike this. Everything in my home comfort. Thank you!!

I always send money to my family and I pay in dollars for them to receive it in dollars, and you guys give the money in pesos even though I pay it in dollars. When I call nobody knows ** about it. I'm sick of this and I don't recommend you guys to anybody.

This is a super convenient way to send money international. It takes a few days to verify your ID for the first transaction. After that, everything just needs one click. I send money from the US to Vietnam and it takes only one night. The exchange rate is a little bit low but its convenience and dirt cheap sending fee ($2.99) win. Highly recommend!

Well I rated like that because I got a email saying the dollar is 19.89 and when I do my transaction appear is pay a 18.25. So why confusing your customers. I never get any rewards and I use this app every month two times all the time.

I am so pleased and impressed on how fast Xoom is able to transfer my International Wire Transfers to my wife in Costa Rica. There is no stress when it comes to any business transaction using Xoom... I am very pleased...

I am overall very pleased with Xoom's service. Since I started using them late last year, I have probably made 10+ transfers - almost all were executed/received within seconds, and there was an issue with only 1. Based on my long-term experience in transferring money overseas, I have found Xoom's service to be very cost competitive in terms of the base fee and the realized exchange rate.

It took me 2 minutes to complete this review process for Xoom but it took less than a minute to complete the money transfer to my loved ones! There is no other fast and reliable transfer service like Xoom that is out there!

I am from the USA but working abroad in Thailand. Xoom has been very helpful for me to send money. I highly recommend it. I used it mostly to send to the Philippines and it has worked perfectly. Thank you.

Everything was fine up until maybe my last 3 transactions that all of a sudden I had to wait anywhere from to 3 days for the transaction to go through. Who in their right mind is going to wait that many days? Or unless I pay anywhere from 3 to 10 times the amount of money (fee for the servíce) if I use my debit card which is crazy high the prices for the convenience of sending money from my phone. Remitly and other up and coming companies are going to take your business like they are taking mine right now.

I have been using Xoom to transfer money from US to India for almost a year now. It's way better than traditional bank wire transfer. Faster, cheaper (only $2-$3 transaction fee) and you can transfer up to $50,000 per single transaction. It's a PayPal company, which means they are reliable and trusted. I would highly recommend Xoom to anyone!

I get that this company wants to protect their customers from fraud but their international verification process is absolutely the worst customer service experience I have ever had. Even after accepting any fraud possibilities they refused to send my transaction to my recipient. I was lectured on the possible long term mental and physical impacts fraud may have on me. Maybe within the U.S. this is a great company but if you are trying to send money internationally I would suggest going with literally any other company.

I tried to transfer very small money about 100 dollar to China, and it took me about one month but finally they cancelled transaction. When I called them they said, "For your verification you need to submit the bank statement," and they didn't accept first one. I went to bank and they stamped the statement and I submit it to them. After week they said, "Please call us for confirmation," which I did, they said, "Well we cannot sent money and we have canceled the transaction and we have also closed your account!" When I asked why, they said, "We cannot tell you!" What sort of service they offer and why they do not tell me about the problem? Of course if there is any problem! DO NO USE THEIR SERVICE.

My cash money send to either parties is to help with medication and food for my 92 year old father and my brother with no legs. When when my family member are told the money is not there I am unhappy.

Me and my friend traded game account for money...I gave him game account details and in return he send me 70$ in my account. Although from his side transaction is done successfully but I still did not receive any money. Any info why it happened?

If I could I would give Xoom a minus 10 and that would be generous. On 2/22/2019 I sent over $1000 from US to Mexico. The transaction was smooth and completed in 2 hours. On 2/27/2019 I initiated another payment of over $1000 dollars to the same recipient. After the request, I received a phone call from a Xoom representative who told me I had to go through a verification process before money could be sent. OK a little irritating because not necessary on first transaction. The questions started out with basic information I had already submitted. Then the rep asked who the recipient was and what was our relationship. The the rep asked WHAT THE MONEY WAS GOING TO BE USED FOR!!! ARE YOU KIDDING ME? She said that was standard procedure. I protested but was told it must be answered.

Most of my experiences with XOOM have been pleasant and the app is fairly easy to navigate. But my last experience with a cancellation and refund has been a test of patients and has take some personal time to manage. They said they have refunded my money, but it has not shown up in my account. And they want me to send a copy of my bank statement to them for their review. I am currently traveling and my bank statements come at the end of each month. This makes getting my money back difficult.

I sent money to Mexico and it was Super Easy, reasonable, fast. Will use again. The only hitch I had was the 18 digit number required. Most places give you a SWIFT number with less digits so some time was lost, with the language barrier to figure out the correct numbers necessary.

Easy to use, good rates. No need to wait in line. Money can be receive in a second. I use Xoom a lot. If you make wrong transaction it's easy to cancel. Just hit cancel. I recommend Xoom for safety send and convenience.

It's really good. My family easy to get the money, but the problem is if I send money need to divide to 100 and additional charges, better remove the PayPal. I already remove the PayPal. I don't understand why still have PayPal service. Sometimes I want to send dollar but expensive the charges.

I send money to the UK frequently with Xoom and am always amazed how easy and quick it is. I have used other ways in the past and am so glad I found Xoom as with others I have had major problems with the length of time it has taken to get to the bank account in the UK.

I have never had any problems sending money to Brazil. What really amazed me is that if I send it first thing in the morning my family’s account is credit in the very same day. Keep up with the good work, Xoom!

I’m so happy to have the convenience of using Xoom to send money overseas. No hassle, safe, confidential, fast and just a few clicks does the job. It’s unbelievable compared to all the hassle it used to be. I’m very pleased with Xoom.

Money does not arrived within 2-3 days as promised. Money transferred was deposited on recipients account 4 (business) days after it was deducted from senders account, 5 business days after transfer was requested one week after.

Overall I would give Xoom a 4 star. My only compliant was when I send a 2900 and auto reply that says it needs clearing. I understand there might be rules and regulations that you need to follow but I end up sending just $300 that night and the following morning I sent another $2500 which went thru and was able to be picked up instantaneously instead of needing clearance for about 3 days. I doubt federal regulations changed overnight. Needless to say I yelled at one of the customer service lady and cancelled my money that night because I wasn't going to play the games that Xoom decides to impose that night.

When accessing Xoom through the webpage it's possible to specify a peso amount which calculates the $$$ amount for transfer but, when using the app I'm only allowed to specify a $$$ amount for transfer. (Unless this has been updated since I last tried). I normally use the web interface due to this reason. It would be nice if this option was available in the app.

Using Xoom is wonderful and very easy! The order number above is an old transaction number. Hope you can locate me. Your service is wonderful. However, I now need to send money here in the US to someone with no checking account. How can I do that with your service? Thank you.

When I first used Xoom.com for money transfer, I was skeptical and worried. But the ease that I experienced, I must say that using xoom.com is a great tool to transfer money easily and extremely quick. Hats off to them.

Extremely good security and customer service. When I call Xoom they are always friendly and willing to help with any problem I might have when I send money to the Philippines. I always tell my friends to use your service because it is cheaper and very fast.

Be careful with canceling a transfer. I got in trouble thinking I was canceling while I was not. $8,000 came out of my account. Thank goodness I was able to talk to someone knowledgeable who helped me and I was able to get the money back in no time. I like this easy way to transfer money overseas.

Excellent money transfer service, secure, confidential, fast and from bank to bank without any hassle. The small fee you pay is totally worth it and can even be qualified as "symbolic". The App is user friendly and convenient. Very pleased with Xoom Money Transfer Service.

I use Xoom because is a great way to send money to my family. I know that will be fast and secure. I never had a problem and I use the service all the time. I have told some of my friends and they also use Xoom service and I will let more people know about a great service Xoom provide.

I have been a client of Xoom for many yrs. Hardly any problems in the past. Until the last few times I had tried to send myself $. I get a message sending a security code to my US mobile. After I have told Xoom numerous times to change to my EMAIL! The phone operators have been very helpful, but I still get that Message to my old Mobile. I want it sent to my EMAIL PLEASE! I have enjoyed your service in the past and hope that we can still work together. Thank you.

Some money transfer apps give us a code to make sure that the person who receive the money is the one that we approved. But what Xoom never share is that not always is necessary that code to pick up the money, they told me is depend of the place I send money. Long story short, I bought something online so I was supposed to let the other person know the code as soon I receive the package as guarantee.

I am very satisfied with sending money using XOOM because my money is safe and secure. The receiver can get the money in a couple of minutes upon receipt of the order. In fact, I have encouraged my friends to use XOOM to send money to their loved ones. Thank you XOOM. More power to your business!

XOOM DID NOT KEEP PROMISE for REFERRAL. My friend refer me to use this website to send money. I did send over $500 but XOOM never send $20 gift card to my friend and me. I will tell people don't use this service anymore. I will find other place to send money.

I just want to say the XOOM has been really helpful. I send money to my country often and I really trust this company. Never had any problem, always on time and the text message is a great tool not only for me but for those that are receiving the money. Please continue that way!

I can't trust my money will get there when it needs to. Sometimes the transfer is fast and others, like the last time, it takes the maximum of days even when the money was taken out of my bank account already.

I routinely use Xoom to transfer money from my bank accounts in the US to my bank account in Guatemala. The very first transaction took a few days while everything was verified and set up. After that it's been smooth sailing. The transfers are usually completed in just a few hours. It could not be easier. I can also get a transfer while I'm in Guatemala which is very helpful.

Pros - Very fast and convenient. Simple to use app. Awesome customer care. Cons - Exchange rate offered is not competitive. No rewards or points system. The exchange rate does reflect according to the current rate.

Xoom has been a life saver for me compared to the Ole School bank wire transfers. Their service is fast, fair and reasonable for my simple needs. Without this service I would have spent several hundred dollars wiring money the ole fashion way in the 60's & 70's. Thanks Pay Pal.

Best thing that could have happened to us. A friend recommended the site when I said I needed to transfer money. I was skeptical still I tried. And presto I got hooked to the site. They give us the best transaction rate as well are very fast in transferring the money.

I used Xoom years ago and lost interest do to a held up of funds! But I begun to use Xoom again in 2018 & it is the BEST way to send money to India or anywhere in the world! The fees are way lower than any other company and the acurracy & promptness of transfers is something I can always count on!

I've tried Western Union. It was okay I thought. Until a problem came up. I called their number and spoke to a representative. Explained my problem. And was directed to another department. That was when I found out that there is no live person there. Only answering machine. After numerous attempts to contact a live person was unsuccessful. I gave up. Also the representative was not so helpful. Not rude. But not helpful. So I found out about Xoom. And after learning that it is a Pay Pal Service. I gave it a try. And have been very satisfied ever since. Also the convenience of being able to do all my transactions on my own computer in the privacy of my home. At any time I need to do a transfer. Excellently well developed service system. I have had no issues where I needed to contact a representative. So I cannot comment to that part. So far so good. 5 stars for Xoom.

I had trouble transferring money to my home account. Since I discovered Xoom, sending money has become easier than I could ever imagine. The service and customer support is excellent and I rate them 5 stars without a second thought.

Xoom is a game changer. Before Xoom it was that other wire company. Always issues. Xoom is simple, quick, reliable, and they provide great customer service. I’m a very satisfied customer. I’ve told all my friends. They are also huge fans.

I have used this company for a while around 5 months to send to Mexico City, Mexico and to Managua, Nicaragua and had no problem whatsoever. Depending on how much you send and if it's going to be a cash pickup usually less than an hour it's ready for pickup or a deposit into a bank account. May take a day or two but they give you a chance to spend things up. They will let you know, so send with confidence.

Xoom is a very convenient way to transfer small scale gift money to family members. I did it twice to my family recently, it is very convenient, everything is online. The transaction time is also acceptable.

I tried to send $60 US dollars through XOOM. I called customer service after they cancelled my transaction to find out why, they asked for my passport number and copies of my bank statements. I couldn't believe it... Why in the world would someone share their bank statement with anyone? For a lousy $60 they want my personal checking account statements. No WAY would I use or recommend these scammers.

I have used Xoom for years and was my favorite money transfer reasonable and fast. Now I use Xoom very little since the amount must be in even hundreds not any amount you need to send or have to send. Very inconvenient and not practical at all. Really messed up your business with that change.

Xoom is one of the safest, best and fastest money transfer agencies in the world. I refer it to several friends of mine but I am not sure whether it is useful for them, however as for me Xoom is very helpful. Thank you Xoom.

My transaction caused my credit card company to send me a fraud alert and held up transaction. I called XOOM in response to their security emaiI. After answering several security questions in which I could barely understand the XOOM representative due to her very poor English and heavy accent, she could not approve transaction without a copy of my bank statement and ID. I refuse to provide this to her. I called back and spoke with another XOOM representative, once again horrible English and heavy accent made it very difficult to converse.

I have used Xoom before to send money to myself and my son in the Philippines. The last time It was unsuccessful. I'm sure it is due to my banking being in the US and my location being in the Philippines. I called Xoom at a later date to straighten the issues out. Your representatives were all very polite and friendly although I did have a problem understanding some of them. Next time I am in the US I will try to straighten out my account. My son is in college in Dumaguete, Negros Oriental, Philippines and I had planned on using Xoom to send money to support his studies for two more years.

I found Xoom very useful and one of my very few sources to have access to my own money and also to pay fast and secure my employees. As recently naturalized citizen from Mexico it is very grateful to have the support necessary through these company.

Therefore I am considering to switch.

I have used Xoom for several years. Always easy to navigate the site, inexpensive and efficient. I do not send a great deal of money each time but the cost is very acceptable and the speed with which it reaches its destination is amazing. Thank you.

Xoom suspended my services and cancelled my transaction because someone else who sent a transfer to the same recipient which I send money to owes them money. I have impeccable history with using the service and have sent thousands of dollars to my 80 year old father outside the country. I was unfairly punished for something I don’t just have nothing to do with but no control over. You’ve lost my business for good. You have too many competitors for me to waste my time on a company that doesn’t appreciate my business. Incidentally, you disclosed to me that my family member (not spouse) has been sent to collections. I reached out to her to inform her that you’ve violated her privacy by doing so.

Your call center agents were very helpful every time. Just run some difficulty when I send money to the Phils. One of your partners (Cebuana Lhuillier) don’t want to release the money because they said that they can’t give 40,000 being it Sunday. Called you guys and they told me what to do to resolve the issue. Relayed it to my brother and voila. Problem solved. Thank you Xoom for your excellent service.

I send money to my step kids all the time in the Philippines. It is so easy. They only thing I do not like is the 5 day delay if I use a bank account rather than my debit card. Also using PayPal has never worked for me.

I chose Xoom because my experience with I had with PayPal. PayPal’s excellent service for last 10-11 years prompt me to deal with its subsidy Xoom. As expected Coom is an excellent service. I left WesternUnion for Xoom because when it comes to customer service Xoom is my choice and it should be for all those using WesternUnion.

I have been using this Xoom Service for a bit more than 3 years now and I have to say It has been so helpful for me and my needs. Since I have family in Mexico and I have to send money every month to them, it is way easier than any other app and never had an issue with it.

I took my time to review them because this app has being able to be very successful and worked very well with me. I’m able to recharge my family phones in Guatemala while I’m sitting on my couch at home! And it works great with sending money too, I don’t have to go a Hispanic store and be afraid if the money really went through because with Xoom I’m able to even know whenever my family pick the money up. Such a great app!

I am happy to write the review on behalf of Xoom services. One my friend introduced us to Xoom in 2014 and we have been using it quite frequently and we have received excellent service. The things we like are: Quick and Accurate communication. First they transfer the funds and then take our amount from our bank. They are available 24/7 for clarification. I would recommend Xoom to others any day.

Low processing fees, however I want to send money to my wife overseas. She can pick up the money the same day it is sent, have it delivered to her at home, or direct deposit it into her account. Fast and convenient.

I have initiated the transfer and within 1 hour the money was transferred to my India account. The exchange rate is competitive compare to other providers and it's so faster service. Not sure why the other bank providers will take almost a week to transfer the money.

Xoom has been great service. I have been using it for several years and never had issues and in fact every year they keeping getting better at the way the funds reach fast. Less than 4 hrs to most of the locations I transferred.

After using multiple money transfer services to India finally I am settled with Xoom. I would strongly recommend to friends, family and relatives. This service is for a long time relationship! Awesome service that is fast and reliable!

This is the best service I've used to transfer money. It's so fast, efficient and cheap. I used to have to send money through a wire transfer by the bank but I'm so happy I discovered this service. It makes such a difference.

I'm a customer for a couple of years & the service is secure & fast. A lots of places to pick for my family be easy to pick up funds even weekends. Everything done in minutes. Also been using cellular refills, very easy & is immediately done. Very happy with the service. GREAT JOB!

Had some hiccups with verification for the first transfer (understandably so, on the bank’s end and not by Xoom.) Easy to use GUI, tracking updates for both - the sender and the receiver, and almost instant transfer of money. Satisfied and will continue to use Xoom!

I used to have 2 PayPal accounts -- each for a different purpose. Then, I was told I couldn't have two. So, I was told in order to send money anonymously to Canada, I'd need to use Zoom. Of course, you charge more to do that now than what I used to pay. So, I set up a Zoom account and kept my original Paypal account that I use for on-line purposes. Now, I got told I can't have a Zoom account AND a PayPal account. So, you made me cancel one of them. This is all annoying, especially now that I have to pay higher fees to make my payment to Canada each month. I seem to be stuck using you guys, but I only do for payments to Canada because I haven't found an alternative -- yet.

I have used your service for several years. Mostly it is quick, but I have also waited for days, but I am sure it is not your people (they are wonderful, compliance too) but BBVA Bancomer. They have even held up small cash transfers for ATM pickup. I was glad to see you again (I think) you added CFE electric bill-pay in Mexico.

Excellent service, next day deposit, money transfer is right away to pick up. If question to ask answered fast and very polite customer service. I'm very happy with the results of the service for more than 5 years.

We have been using XOOM for about 8 years now to send money to the Philippines. In all that time with well over a hundred transactions, there has never been a glitch or question. This works the way you wish everything in the world did. Highest recommendation.

Processing of money transfer has been very fast and timely. No complaints so far. Sending money is so convenient since I could do it on my mobile any time there is a need to send money to the Philippines.

I selected my BOA account to transfer $3000 and $2600 in website. Later I found that money was being deducted from my DCU account which did not have funds and now I am being charged with overdraft fee of $30, 2 times from DCU. I called Xoom and got the transfer through my BOA account but I have still not got a refund of the overdraft fee which was collected from my DCU account.

I love Xoom because you can trust it like Paypal and it sends money to off the beaten path places that normally don't get other services. You send it right to the place that locals either pay bills or cash checks, which means the receiver has tons of convenient locations to choose from. This is FAST too! They can pick it up almost instantaneously!

I've been using Xoom for almost 9 years now and this is the most used website by my friends and I to transfer money overseas. It's quick and easy process to do this and I'm going to continue use this website for future transfers.

To be honest, I have had an issue with them once when the transfer took almost 1 day. Apart from that, I have seen my transfers getting complete in less than 4 hours and nowadays I see their rates better then Remitly "economy" rates so Xoom is a sure shot deal for me.

As a consumer, I am highly satisfied with XOOM.COM's services rendered to me in all my transactions with them. Therefore, I would definitely recommend them to my family and friends. Thank you for your solicitation.

Xoom.com makes it easier for our families In Mexico to send and receive money transfers using our apps on our phones. Just by clicking and selecting amounts we are able to send and receive money. Great Service♥️♥️♥️.

I always get the best timing for my transactions, and best customers service when I have questions. The CRs are very knowledgeable, always running not one, but as many extra miles as needed, they go above and beyond to make sure the client is satisfied.

I have used Xoom for about 3-4 years and every time it has been available within minutes. And the two times that I needed to change the name of the person receiving the money I had no problems. Thank you.

It was a great experience as Xoom remembered the last recipient details and I could just go in a edit the amount, swipe and send money. It is a great and quick experience for recurring transactions. The transaction went through in a couple of hours even with a non affiliated bank. Recommend for quick recurring transfers.

It's been very easy process to complete transfers. It's very structured and real time updates give you peace of mind. Suggestion: if you can expand to provide services for tax related information for future tracking it would be very useful.

This is one of the best money transfer remittance I have ever used. I would and has been recommending it to as much people as I possibly can. There is no long lines. Or paperwork to do. The staff are very friendly and helpful. I love the fact that I get a text when my love ones pick up the money when I send it. It is very fast and the fees are excellent. Customer Service is very efficient and quick to get to. Thank you Xoom. It has been and will always be a pleasure using you!!

Been using Xoom for over 5 years through numerous transactions without a single glitch. Delivery has always been on time and more than often within the same day. Customer service, which I rarely had to use, is responsive and top notch. I definitely recommend Xoom service to everyone, including friends and family.

I have used Xoom many times to send money to friends and family overseas. In all instances, Xoom has been very quick at the front end in processing the remittance. Xoom would send notification about the transaction, providing up to the minute information. If and when there was a delay in the funds reaching the recipient party, it was due to the corresponding bank at the back end needing more documentation about the recipient. In these cases Xoom would inform about the delay and what the requirements were to complete the transaction. In most cases, the transfer of funds took less than 10 hours. Based on this experience I recommend Xoom to my friends.

I have been using Xoom.com few times in the last months but in the past I used this service at least once a month for 4 years. I really appreciate the great work you do... Is very easy to send money and also the person who is receiving is Happy with your service... Thank you so much... I will use Xoom every time I need.

So happy with my Xoom transactions! I send money in several parts of the world and I have never had a problem with any. They even caught and stopped a fraudulent activity and secured my account. Thanks XOOM for superb service!

I have used Xoom occasionally to sent money to my family in Mexico in the past. But recently, due to a medical emergency, I have to send money more often and never had problems with any transfers. The money arrives within a couple of hours if not less. Thank you Xoom!

Xoom's service is great and prices are fair. I do not get my transactions blocked for small amounts to friends. WU is very painful to work with. They treated most of my transactions as if each one was potentially illegal - very annoying!!!! WU seems to think they are the police... It's my money, and I should be able to give it, send it to whomever as long as I am within the legal limits. Happy to use Xoom now!

Is the safest and easiest way to send money outside the country directly to the other person's bank account. It has made my life a lot easier since I can do it any time from anywhere as long as I have internet and a smartphone or iPad or computer. Plus is linked to my Paypal account so I get double confirmation and receipt when I send money (n_n).

For 2 days I have been trying to send money using your app, when I log in I get a second security screen prompting me to check my email for a 4 digit code, I have tried more than six times and no code is send. I call customer service, while on the phone I tried once again to log in and your rep said there’s nothing wrong on your end. It’s my email provider not allowing your email to come through, and now I miraculously get an email from your site asking me to rate your service! Really!

This was my first international transfer with Xoom, and it worked like German engine. Perfect. All done from my iPhone, and on a national holiday. Client received the funds the next day, which he was able to confirm. Lightning fast, great exchange rate, convenient status tracking. Will definitely use in the future if the need arises.

Xoom has been very good for me. I have used them to transfer money internationally for years, and I have never had a problem with them. They corrected a problem I encountered with a foreign bank very quickly, returning my money to my bank account.

I was able to send a quick amount to wish my sis happy birthday... who does not like quick cash :). She got to see the transaction come through while we were talking. She was thrilled!! On another transaction... I was also impressed when a transaction was declined and cancelled automatically when it was a business account, I had no idea that this person's account was a business account.

It’s wonderful having Xoom. It's very convenient. The only thing is I can’t send money less than a hundred. It makes me use other money remittances because of that rule. Hope it will change. I have been using Xoom for years already.

Highly recommended. It's fast and convenient everything and done at the touch of your hands. Xoom is awesome in money transfers and reloading minutes for loved one's phone. Absolutely love and recommend.

I like this software very much! Four times already! Fast every time! I'd like to recommend him to my other friends! This is a great software for people with international remittance needs! Thanks to the developers! Makes everything easier!

So I decided to give Xoom a try and I will never go back to the store to send money ever again. I can do it in the comfort of my own home without having to go anywhere, which is a big plus for me. It was very easy and the funds were ready almost immediately. I love XOOM and I will not stop using it. :)

This service has helped me so much. I don't need to leave my house to help my family and friends. I love that I know they can get their money in minutes and I also get an email letting me know when the transaction has ended.