Walmart MoneyCard Reviews

I get paid like 5 days early. I love my Walmart account. I couldn't be happier. I have almost no complaints except the fact it costs me money to load it at Walmart if I have cash I want to throw on it. Other than that I'm stoked. Thank you.

I've had my Wal-Mart money network card for a over a year now. I've had nothing but a good experience with my card. No negative feedback. I love not having overdraft balance and having to pay overdraft fees! I've never had any trouble with my direct deposit getting on my card and my check is always on my card before the due date! I love getting notification about a direct deposit on my card.

I am pleased with the service provided by WalMart MoneyCard. I truly enjoy receiving my paycheck early. So far I have not had any problems with my account or customer service. However, I have another MoneyCard that I cannot review online and I would like to see my transaction on that card. I can only call to see what the balance and transactions that were made.

I am very happy with the Walmart debit card especially comes to pay day. To get my money at least 2 days early makes life so much easier. Thank you. Paying bills is very easy to do fish I can pay online.

My sister told me about using the card for online purchases. When I got mine, there were fees to use and fees to reload. A bit disappointed, but can't blame them. I like having a card with only a small debit limit for purchases.

The card is good. The only issue with the card is I can't use the cash back until 12 months. In my opinion it should be allowed to access when needed. If there is any way around this please let me know. Thanks.

Love the card. Great for my spending at Walmart and love the notifications when I used and my balances. The app for the card is also very resourceful. It’s easy to use and clear. The card is also good for my direct deposit.

Awesome service. Thank you! I will definitely pass on the good word. I have had no issues at all with this service and don't think it could be done better! I can use this card wherever I go no matter the sale.

Every thing about my card is excellent, I have direct deposit from my job and is really good and easy for me, I make my credit card payments with this card and is very fast... I would like to have a Walmart credit card please send me information to apply. Thanks.

I have been very happy with my Walmart card. It's been convenient that I get paid 2 days before my payday & I can use it just about everywhere. My account has never been compromised nor there's been an issue with any payment. Thanks for reaching out!!

I am satisfied but could use some adjustments. It would be nice to have a chip on the card cause I have to get a new one every few months, and in order for me to get a replacement card they have to pause the account till the new one comes in the mail. And I have to buy a new card set up new account and do another direct deposit which makes it really annoying. Also most ATM do not work with it and I can't pay for gas at the pump always have to walk in. And It is not compatible apps like venmo and cash app so it makes it difficult to transfer money electronically. Thank you!

Have been a cardholder for approximately 10 years owning 2 or 3 different cards under different names. I have never had a problem and use it often. Will renew it when it expires in next year. Happy cardholder here.

Representative was knowledgeable about the product. Courteous, but hard to understand. Took a while to speak to a live person, but very helpful once connected. Maybe the phone could be answered more quickly next time. I do like the vault and cash back incentives.

I have seen most/some prepaid cards have no fee ~ I think your service would gain a lot more consumers if there was no fee at all ~ or lower the amount to avoid that fee. Having direct deposit is a great thing.

I like the card, how I can identify previous purchases, alerts when making purchases. I do however wish there was more places to use ATM, without service fees when taking out cash. I also think there should be a way to have a duplicate card per account.

My only wish was would be that it showed everywhere as credit or debit card vs a prepaid card. I have had a few purchases (Uber &hotels) that the card would not work. Rewards are nice, have not received any yet.

I wish you had a way to track the amount on the card. Sometimes I'm not sure how much there is. I like being able to give the number to a business on the internet, when I buy on eBay. Or when I purchase something off Craig's List. Thanks.

I give my employees Walmart debit cards to buy material for on-going construction repairs for my George Webb Termite Control bss. This morning (07/16/19) the 3845 card was declined for a purchase less than $80 with more than $140 on the card, and yesterday the 3023 card was declined at a gas station and that card had a balance of $640.00. If this keeps up, I will have to do something different.

The MoneyCard is great. However I don’t think it’s fair to charge money to use the Walmart ATMs to retrieve money. They are WALMART money cards so what is the point in charging to use a WALMART ATM. Seems silly. Otherwise it’s a good card. Never had any issues with it.

Overall I would say I am pleased with the card and the ease of use. However I have encountered several places the card can not be used which is rather inconvenient. Such as PayPal Facebook and several of my bills have had to be paid through cash withdrawal or money order.

The card works great when I can find a qualified customer service provider at Walmart stores to load it. The customer service people at my Walmart store in Douglas AZ. Dont always know how to load my card. Have tried to get direct deposit on the card and no one seems to be able to do that either.

Best card ever. I can load money, stash money, and use it with ease. Plus, you get cash back! Only thing I hate is monthly fees. As much as people use this card they should waive the fee or add more perks. Besides that, I have no issues with my card ever!

I am very happy with my Walmart MoneyCard, it serves perfectly as a backup account, and I am very glad I have it. I also like earning cash back on it, a definite plus. This was one the reasons I decided to get a new MoneyCard.

Service has been very good and easy to use. Direct deposits have been available when needed and easy to pay bills. It's better service than using local banking and service fees are also easier to handle and a little less expensive.

I have had a great experience with the Walmart card. Can easily pull money off the card at any Walmart and also get my direct deposit earlier than I would get my regular paycheck. Easy, convenient and all around a good card to have if you don’t want to deal with banks.

Overall I am satisfied with my experience, signing up was easy and card arrived in a timely manner. My only complaint was unauthorized charges in the first 2 months in the recurring amount of around 25 dollars to someone's cellphone I didn't authorize and mostly due to my own procrastination but partially to unavailable resources didn't report or ever recoup totaling over $250. The charges stopped around the time I noticed them and haven't accused again. On a positive note I get paid two days earlier than my coworkers. And the vault savings ability is very convenient.

I was one of the many affected by Wells Fargo a year ago so trusting didn't come easy. After going with Walmart Money Card, I couldn't be happier. And getting my money a day early has saved me several times! Thank you guys, you're the best!!

I absolutely love my Walmart card! I love being able to stash money away so I will not spend it, I love how if a certain amount is deposited it waives the fees. I love everything about it! I love getting paid a few days early, I love how easy it is to use. The only thing I don’t love is that you can’t draw money off for free anywhere including the Walmart atm machines.

Best card by far. I love getting paid early and I have had no problems with overdrafts, missing money or anything. Loyal customer for life. The only thing I wish is that it was compatible with Apple Pay. Other than that it’s great.

I have called several times about a charge. And all of a sudden it doesn’t show up but I haven’t been refunded my money in 8 months. It’s ridiculous but thank you for reaching out for customer support and whatnot.

I have used the Walmart MoneyCard for years and I have never had a problem with it. Most of my family also have one. It's easy to load or to have your paycheck directly deposited. I myself have two cards, my daughter has a second one to one of my cards and my mother has the second one to my other card. Which having them have a second one makes it easier if one of us needs money from the other person.

I like to use it, but my school will not allow me to use it to rent books from my college bookstore. That is why I have moved where my direct deposit is going because of the limitations. I do like the stash feature.

I have been using this card for my direct deposit to my jobs. It is reliable and dependable. I would like to thank Walmart for creating this card. It has helped me during emergency situations and I look forward to using for years to come.

I didn't have any problems for the first 1 1/2 years. When I switched companies I worked for I had nothing but problems. My pay period was every two weeks and had to wait three. It is difficult almost impossible to reach a live customer service representative. Some changes should be made in that area. If you want to do business like a bank you should at least somewhat act like one.

Love using the app. Never had issues with the card. The card is very easy to use and load. Love how I get cash back using it at Walmart and I love how I never have problems with it. So far so good. Thank you.

I haven't had any problems with my card. I love how you can stash cash away also. It helps me save money real good. Keep up the good work. Are you guys adding any new features to the MoneyCard? This is my choice for getting paid.

No issues whatsoever. Don’t have to worry about overdrafts or a bank to deposit money into. Perfect for me... Perfect for me and I recommend it to anyone and everyone. Perfect for local purchases, online purchases or traveling out of state.

Absolutely love my card and never have a problem with it. I would and do recommend this card at my work if someone doesn’t have a bank account or cannot get one. I love all the benefits that I can get from the card.

This card works as a bank account although it isn't recognized that way with loan centers, stock market apps, or some jobs with direct deposit. It's a little frustrating and I feel this would be a simple issue to resolve.

I absolutely love my Walmart Money Card! I get paid 2 days quicker than anyone else! I have had one for about 7 years now and I’ve never had an issue with anyone taking money from my account! Highly recommend the card to everyone!

I like how with Walmart MoneyCard, I'm guaranteed to get my paycheck a couple of days earlier. Also, I'm not able to overdraft, which helps me out ‘cause I’ve had stuff set up to be taken out. When I had a bank account, they took the payment out when the account was supposed to be set up to where it couldn’t be overdrafted, but still it did. However, I would like my Walmart MoneyCard better if I wasn't paying at least $3.74 at Walmart to reload it. With other Green Dot cards it doesn't charge me extra to reload. I buy the reload thing and it's 20 bucks is the minimum I can reload. Still, with WMC, I've had no difficulties. It's the best experience I've ever had with any bank account.

I've been trying to get ahold of Walmart “24hr customer service” to see why I can't setup my card and why it's blocked? But I’ve had no answer and the operator keeps hanging up!! I loaded my card today and I can't even get ahold of my own money, I tried setting up my card with the app and it just blocked me once I put my correct information, such a terrible experience already.

I have had these cards before in the past and never had a problem before they have blocked the card and when I called I was told I could use the card the next morning then when I asked to speak to her supervisor he told me I had to send a copy of my DL and the pay stub from deposit. Was told it would take 2 business days. Well I called again 3 business days later and was told their system can't read my docs because I scanned them and was told to take pictures and resend to. Have to wait another 2 business. Meanwhile I can't access my funds. Customer service is horrible. Can never get a straight answer from them and can't understand much of anything they say. After I resolve this issue I will never use MoneyCard again.

Horrible, horrible, horrible card and service. Their saving grace for the longest was that I would get paid most pay periods a day or two early, but at this point I'm just gonna close the account and find another prepaid card that offers the very same service. You can't get a hold of anyone real when there's a problem. They insist on using automation and will have you writing letters rather than actually speaking to you on the phone or through a chat server. I've had issues where I couldn't access my account because they were doing something on their end, and I had money in my vault that I needed to get to. Couldn't get a hold of anyone to help me in those cases.

I received my paycheck via direct deposit onto this Wal-Mart Money Card 7/15/19. I only get paid twice a month and my check is not much. I went to use my card and was declined. I called customer service and was told there was a 4 hour block on my card due to the large amount of the deposit (It was a little over $1000) and that my direct deposit information was under review. The male customer service representative told me his name was Judy. He refused to answer any of my questions and would not let me speak to a supervisor. He ultimately hung up on me. I called back and once again had to speak with 'Judy.' Still no help, no supervisor, and no answers. I am so upset and disappointed. I can't wait to go to work and cancel my direct deposit from this card. I have never in my life experienced anything like this. Utterly ridiculous.

Walmart MoneyCard is a great card. I use it strictly for direct deposits. I have all of my paychecks go into that card and then I just disburse the money to my checking account. I don't have to carry cash with it and I earn cash-back if I shop at Walmart.com. It's also convenient to get my paychecks early with it. The only thing that I don’t like is that we don’t have the ability to attach it to our Zelle. But that has something to do with the laws on prepaid cards, so it may not be Walmart MoneyCard's fault. Other than that, I've had the card for five years and my experience has been good so far. I'll recommend it.

Hello. So I purchase Walmart MoneyCards to make Amazon purchase and to pay bills online or shop at fast food. So I went this week to get a card, loaded it with $400 dollars and go to register it and some crap pops up that it couldn't verify my identity. So I call the number and have a horrible experience with the customer service staff about how I can't use my card for anything but in person transactions and they will not be sending me a personalized card blah blah. So I go to Amazon, make 3 purchases. Also go to Taco Bell and then try and pull money off. No go. Multiple stores and calls to the card with zero help. Needless to say I will NEVER use this card again. Almost done with Walmart altogether. This is crap. Signed up for a callback. Never got it. Supervisors don't exist in Walmart and the ladies in customer service at Walmart won't even try to help. It's just a lost cause to them. They got the $5 startup.

I have been requesting a new card for over 6 months and still haven’t received it. Meaning that I have made multiple requests for new cards and never received any of them. Now I can’t get into my account anymore because I’m locked out for getting my password wrong and you need the card number to reset the password. YOU HAVE > $500 OF MY MONEY AND NO ONE ON THE PHONE OR IN-STORE CAN DO ANYTHING TO HELP ME. Plus, when I did have a card, I had MULTIPLE fraudulent charges, and was only able to resolve SOME of them. Also I have requested daily text message alerts with my balance and DO NOT receive them.

This is by far the worst customer service I have ever experienced. This is the 3rd time they have held my money hostage under pending transactions and this was for a transaction that wasn't even authorized. My gym tried to charge me an extra $10 and when I went to sign the authorization I told them it wasn't the right amount. They charged me the price it was supposed to be and I signed the authorization. I checked my account and it showed both transactions pending. After contacting my gym of course it was because Wal-Mart MoneyCard was holding my money. When I tried to contact them all they would say is it's going to take 2 weeks and there's nothing I can do. I told them it was obviously a double charge and it needed to be removed. I tried to talk to a supervisor and she told me none could be found and hung up on me in mid conversation. Absolutely horrible!

I've been with this company for over six years. I don't understand why there isn't any other method than having to remember a phone number from so long ago...just to have access to your account. There should be another method that can be used. After being with the same company for so many years, I'm in need of filing a dispute for transactions I did not purchase and I'm unable to do so, because I cannot recall a my phone number from more than 6 yrs ago. I've been a loyal customer and feel as if there should be another method of some sort for at least long term customers. I really enjoy using and being with this company, but this has become a huge problem that needs to be adjusted immediately.

Updated on 07/16/2019: Walmart MoneyCard customer service and the corporate office are horrible. They denied my disputes 4 times and claims they contacted the merchant that was on my account and they never did. I wouldn’t recommend Walmart MoneyCard to anybody and as many times I shop with my card I don’t have any rewards either. The worst ever. They also claim they can’t credit my account for unauthorized transactions when they can.

Walmart MoneyCard has the cheapest fees among prepaid debit card providers. Everybody else was charging $10 so I went with WMC. I've had it for two years going on three and I've been using it for direct deposit. With it, I can pay bills and make online purchases. Whenever I do my taxes, I get them put directly on the card. However, I had an issue as somebody charged me a $250 cleaning fee and took it off my card. I wanted to get it back but I figured Walmart MoneyCard's team won't be able to get my money back so I never tried calling them. Still, I love the card and it has made everything a whole lot easier. I've always recommended this card over Netspend.

It seems there was an issue with my app when I made the deposit. I wasn’t given the option to not go through with the deposit and I should have been. They called and we resolved it at the time of the call

I like Walmart MoneyCard. I can pay my bills with it and it's really convenient. It's also easy to reload it. I recommend it.

I need my routing/acct # for direct deposit for my employer. When I call the phone number on the card I cannot speak to a person and does not give me an option for obtain this information. My card was hacked and I had it canceled and obtained another one and I did not keep the paper that came with card, thank you. Tina

I am very upset. The entire reason I used Walmart MoneyCard was because they advertised that my deposits would go in early. I get my social security on Wednesday. Today is Tuesday and still no social security check so I guess Walmart MoneyCard is wrong. They say the post as soon as they receive but all my deposits no matter from where show up at 7am. Why is that. Why not throughout the day? That means it was advertised wrong.

I like the fact that Walmart MoneyCard doesn't allow charges to go through. Also, I couldn't find another prepaid debit card that I could use as much. The only thing that I had a problem with was that the amount that you could load on the card at one time was a bit low. Outside of that, I had no problems with it. I’m not using it anymore because the way I do my finances changed. But I liked it and I would definitely get another one. I have recommended it to people as well.

Walmart MoneyCard is a good card to use especially if you don't have a bank card available. It is better than the other options out there. We just added money and there wasn't a fee. I signed up for direct deposit for my job and there's the option of the payday money coming a day earlier, just in case you had to pay something. The card also works every time I've used it.

I don't like this card. I been trying to get my money back which is over 600 dollars that I told them I didn't authorize... They declined my claim pay. Don't have money to give away like they but I will sue if I don't 'cause this is stressful.

I bought a money card to pay my bills. I was told they need more information & it was being reviewed. I was unable to pay my bills because can't use temporary card. Can't speak to anyone to help. I feel like I was ripped off.

Do not buy this card 'cause I bought it and put 400.00 dollars on it and was told to register it and I have tried every day since and today is the 5th of July and it still can't be registered and can't use my money. I want my 400.00 dollars back so I can use it.

Hotel released funds and card kept the hold on there for a ridiculous amount of time. Even after the joke of a customer service agent and I spoke with the hotel, in which we were informed by the hotel that the release was processed when I checked out, the customer service rep still proceeded to tell me there would be a hold on my account for 6 more days. Very inconvenient, especially when my regular credit card gets released the minute I check out. I don’t think the customer service agent has a clue as to what holding on to a couple of hundred dollars can do to your wallet. The hotel told this idiot that the funds were released on the 27th of June, and they still won’t release my funds.

I am so over the stupidity I deal with with this card, I have had the same card and same acct for years and direct deposit every Thursday except for TODAY (4th of July) and any time Thursday is a holiday I don't get my pay! I am over this and I guess I waited too long to move on but today I am officially done and getting a different card. On top of this issue I paid a doctor back in July and they stated they never got the 50 and I have now been sent to collections and can't get my 50.00 back because customer service does not care and won't assist me at all. I am out 50.00 and now I have to repay the doctor. It was taken off my card and they never got it. There is no support for any of this. There are other cards that I can take my business to and hopefully have a better experience and better support with my concerns.

I bought a Walmart Moneycard and put over 400$ in it and I cannot use it, and I tried to get a refund and the customer service people just transfer me to the automated system so they don’t have to deal with the problem, so now the money is in the card and can’t be used at all, I don’t know what else to do.

I just love this card. I'm able to do everything that people with regular bank accounts can do. I also love that I can get paid two days early. I just wish that I didn't get hit with atm fees twice when there is no Green Dot approve bank close by.

I absolutely love my Money Card and the cash back I get when I use my card at Walmart! I wish the cards were better looking and not so cheap. But I love the app, it's easy to operate also! I recommend people that do not have banking account or can't get one, to get Walmart Money Card!

Walmart MoneyCard have the worst customer service department and representatives I’ve ever experienced, not to mention this Arkansas headquartered company that sent their customer service duties to foreign countries, sad and disgraceful when we have so many Americans needing work. I have asked to speak to a manager or supervisor several times over several days to no avail. I’ve been denied, transferred to the automated service, hung up on or placed on hold for upwards of 20 minutes and then transferred to the end of call survey. Please tell me how is this even legal or ethical to be denied a manager or supervisor upon request. My next direct deposit scheduled for July will be canceled today and I’ll be using another company. I also won’t be shopping in their stores anymore.

I’ve called the number on the back of the card and it doesn’t give me an option to cancel the card! I’ve also gone to the website and it’s no help either! It doesn’t even give me and option to talk to someone. Walmart is also no help.

I originally got the Walmart MoneyCard because I thought it would be a good card to make purchases with and pay bills with. I made a purchase at the beginning of May from a company. And after I hadn't received my products or shipping information after a couple of weeks, I contacted the company via email. I actually corresponded with the company several times before they ghosted me. I searched for the company on Instagram and it was gone but when I put in the name a thread came up of other scammed consumers. Most people said they contacted their bank and their bank refunded the money. (Sounds like customer service!) When I called Walmart, they basically asked me did I have all the emails, how it happened, etc. Of course I had the paper trail.

I tried to pay a bill using my MoneyCard however I was unaware of a $10 fee that was deducted when I loaded money on my card so when I went to pay my bill there was not enough money to cover it. I have been waiting for seven days now. I have made several phone calls and I still have not received my money on my card. I have called the place where I tried to pay my bill several times and they keep telling me that they already released the payment the same day that I tried to make the payment. They tell me there are no pending transactions on their end but on Walmart Money Card's end. Every time I call I don’t get any answers other than it should be back on there in another week. I don’t have another week because I have bills to pay and I want my money now.

The store will offer no refund and the company they use Green Dot will not provide written instructions for a refund either. The customer service department at Green Dot hung up on myself and my wife several times. They are dishonest and disreputable and there is no refund policy on the website the Walmart MoneyCard. For a week solid every time we called they insisted their system is temporarily down. The reason they provided for not activating the card was their claim that we had too many of their cards but we have never purchased one.

Placed an online order with a business and had something come up so called to cancel. I was told by the business the pending charge on my account would be gone in 24 hrs. Well 3 days later the money was still in pending so I called back to find out why. They said that they released the pending charge and the problem is on our end. So called Walmart MoneyCard to find out why the money that was released was still showing in pending on our account and they told us that we would have to wait 2 WEEKS.... Yes that's correct. 2 FREAKING WEEKS to get that pending charge off our account. This is unheard of and unacceptable, I have bills that need to be paid with that money that Walmart MoneyCard is holding hostage! It is my money and they don't want to release it back to me. This is THEFT plain and simple!!!!

Someone stole money from card in Chicago, IL. I live in Texas, I reported it immediately to customer service & they were no help. I was told it could take 45 days for an investigation plus the rep barely spoke English. I'm going to complain to every social media platform & news stations until this is resolved in a timely manner. I was treated like I was liar. The money card is horrible!!!

When I go to atms that do not charge a surcharge I still get charged a surcharge for using my card. I have this MasterCard as well as a visa card through Green Dot and it doesn't do it with my visa card. I would like to see it fixed or I might move them bofh somewhere else.

My card was used unauthorized and these people will not refund my money. They try to take more money every two weeks at 6:33 am every time. I never used this company that is taking my money 39.99. Very upset about this. I've been a customer since 2016.

I had a card with you the company for years and then all of a sudden out the blue, a fraudulent company gas station charges my card and my disputes kept being denied. It happened not once but twice. It shows on your account still pending and few days later it disappear. Shouldn't no one feel like they should get con to a loss of money that they worked hard for, especially when the purchase was never made by me at all.

I originally got this card for safe online shopping. But when I started having my paychecks deposited I noticed I was getting paid a day (if not days!) Earlier! I have never went in the negative with My Wal-Mart Card, which gives me emotional relief compared to a bank card. Whenever I had a large amount of money in my card I learned about the Vault. It was awesome to know when I swiped my card my "savings" was secure. And when I did need to transfer it over, the Unstash feature was instant right on my phone. I have never had a card that offered rewards after 12 months. It's exciting to see what I've earned. :) I love this card and I recommend it to any employed individual!!

Holding my money until the the 10th when the damn merchant already cancelled my order. Will be switching to another company. You can take money quick but can't give it back like you take from me and others.

We suppose to get our refund but found out our card not eligible for deposit. They didn't contact us or send us another card. Now we don't know how we going to get it. We call, no help at all. How can we get this resolved so we can get our refund? We need our money.

May 6, 2019 we noticed our Walmart MoneyCard/Green Dot was used several times without authorization from 5/2/2019 through 5/6/2019. The card was used a total of 8 times during those 5 days to both Pizza Hut and Domino's for a total of $151.91. We had used our card locally on those days in North and South Carolina. The withdrawals for the merchants came from locations in Nebraska (2 locations), Illinois, Virginia (4 Different locations) and New Mexico. On 5/6/2019 as soon as the fraud was discovered we reported the card stolen. A new one was issued in addition to a charge of $3.00 for a replacement card. On 5/22/2019 the $3.00 was reversed by Walmart. 5/8/2019 the original dispute forms were prepared and submitted. No acknowledgement or response was received so the claim was resubmitted.

This last tax season I "added" my ex as a card holder. Was never informed that it was denied. His taxes have been held captive since March. It is June 27th. I have continuously provided every document requested and my account is still locked with no access to the funds. I have legal power of attorney. The IRS has provided multiple transcripts. They continue to request a document from the IRS that literally does not exist, because the IRS will NOT put bank account information on to any documents. I have been fighting and fighting and these people will not unlock my account. The IRS has suggested I hire an attorney and today that is what I am doing.

It's been a great alternative to a bank account. I have had no trouble with my card or account. I do a lot of online shopping and so far they have accepted my card with no trouble. I would encourage anyone that doesn't have a bank account to get one of these cards.

Run as fast as you can from this card. I bought 2 kayaks from a Facebook ad. Turns out it’s a fraud website. I tried filling out the dispute and fraud forms but when I submit it says there is an error. I called into what’s suppose to be Customer service, and got Dell (at least that’s what he told me). Very condescending and zero help. He informed me I had to file the complaint with the website company. Problem was no there is no company, they don’t exist.

I locked my online account. It says locked for 24hrs. My money is in my vault that I can not use. Nobody will help me solve the issue. I need my money now. Can someone please help me? I've been with this card company for over 5 years. Always been great to me but this issue is making me second guess if I want to continue using it.

I have a great experience when I used the automatic service and it is very easy to use and now with the New added app my experience has gotten even better. I would recommend the money card to all of my friends.

Disputes are impossible to process and I never got my money back. Thinking of dropping the card. If the process was more customer friendly I would consider keeping the card. Wal-Mart stopped the scan receipt for savings and I didn't get credit for 1000 I spent on tires.

It works great! And when I shop at Walmart I get money back. It's easy and convenient! I can stash cash to use for holidays or in case of an emergency. There is really not a better card to use! Thanks, Walmart for having this available.

I love my Walmart money card, I use it for everything. Easy to load, check balances. I would recommend this card to anyone and everyone. Balance and checking made easier than any other card I ever used. Thanks for letting me experience the best.

This card has been so easy to use, deposit my check into, use online or in stores. Never have a problem. Love my card!! I would recommend it to to anyone else looking for an alternative to a regular bank.

I have never had any problems with my Walmart money card. I enjoy the money that you can earn just by shopping at Walmart stores and at Walmart.com. I also enjoy being able to look at my account on the money card app and I also enjoy the savings vault. Only downfall is does anyone really ever win the sweepstakes that you are entered into for using the vault.

Great and convenient to use. Never had any security problems, since I got my card years ago. Plus very good website to check on status and history. Can check on purchases and get email notifications. Just wondering when going to get card with chip.

I’ve been using Walmart MoneyCard for about two years. I absolutely love the card up until now. My account have been block for a week now! I’ve cooperated with CSR and sent in documents to verify that it’s my account. I did this June 19th, they told me to give them 2 business day to resolve and lift the block. Here it is the 3rd business day and they told me that they forward the docs to the processing department on June 23rd. And that I should wait another day until the blocked is lift. I’ve requested to speak with the supervisor and was told they were busy taking calls and to give them 4 hours to return my call. I have a small child that I have to take care of and pay daycare fees. Not to mention that I’ve been hit with a water bill that’s due in a couple days. I am upset and frustrated. I never had this problem. My money on this card is used to pay my bills. I need my money.

I have had a great experience with my Walmart Money card since I got it! My past employers did direct deposit of my paychecks to my card, and I always received my pay 2 days before the actual payday. I loved that! My current employer writes paper checks, but I cash them at the local Walmart & have a portion loaded to my card. It would be nice if I didn't have to pay to have the money loaded to my card because they charge me for cashing my paycheck there as well. But overall, I have had a great experience with the Walmart Money card, & I HAVE recommended it to family & friends. In fact, my 2 adult children use a Walmart Money card.???? Thanks.

My card is very reliable, it tho is very limited. Not many carriers accept it as a credit card, if it offered a option for rebuilding credit, that would be amazing. Also if it offered easier ways to stop unwanted fundings taken out, despite, not being able to get go through the original source. I also recommend more rewards to those loyal card users. Who use it wisely, and gave us better ways to borrow money on lean weeks in Order to get through a typical 2 week period, for those that are extremely stretching their budgets to make ends meet, it would be a super nice incentive for those less fortunate, or fallen on hard times. Thank you for your consideration of these points.

I have never had any problems with my card. I have my paycheck direct deposited on my card and usually get my money two days early. It does everything any other card does. I absolutely LOVE getting cash back every year on all products I buy at WalMart.

Is been the best service ever for me. Easy to use and is accepted everywhere. Thanks Walmart for great service. I will always use this card because I like it a lot and I recommend a lot friends to it too.

A lot of businesses do not accept virtual banking payments. It has been an issue with my day to day lifestyle. Other than that enjoy it. I also enjoy that I get my direct deposit early than most banks allow, helps with bill payments.

I've had my card for 3 years. It's been easy to use. I really like the Wal-Mart card ap. It's easy to get the direct deposit from work or like my wife her disability check. Was told even SSI. As the best part is it is free if you have 1000.00 $ deposited every month.

Great card overall. Can use it anywhere. It would be nice to be able to load more than 1000 dollars at one time. I think there should not be a loading limit on this card to better please consumers. While paying for the fees. And it would be nice to lower atm fees.

Never had any issues. I like the fact that I get paid 2 days before my coworkers. If I had to give some criticism I guess I'd say it would be cool to have something like a savings account. There is the option to "stash" money but it is too easy to unstash.

Card good for most part. Just slow processing transactions at times. Would like to have better rewards though. Like more cash back or prizes. Fix this and would better a really great card. Would be willing to use it more.

How come there is a fee for getting money from a Wal Mart atm, is there a difference from any other atm. What is the benefit of having this card compared to other prepaid cards, you still have all the same fees.

There was a fraudulent charge on my account in a city I don't live in which i assume happens all the time. I file transaction dispute and it's denied. I ask the customer service what more info do I need and they said police report. Filed a police report yet denied again. I then call the store that my transaction happened and they have no information on me besides my card. They provided me with a receipt they had a signature that is different from mine and I sent it to be denied again. I provide my attendance record from work that shows I was working when this happened and once again denied. I then email the transaction despite all the information I have and still denied.

Walmart Moneycard account won’t back up unauthorized charges. In fact this is the second time this has happen. This time it was charges for $24.98/$14.50/$27.00. I have called over and over. Only excuses even by supervisors. They refund authorized my 1.00 and 4.99. Anything above that you can kiss your money good bye. Walmart will rip you off. Walmart doesn’t care about the consumer. Doesn’t matter to them about the hard working consumer that barely gets by.

I love my card. It simplifies banking for me. I like Walmart kickbacks. I like that I can add money in many places and withdraw money in many places at low cost. I love the cash back. I love love love getting paid on Wednesdays in a mainly Friday payday world.

Overall I am satisfied but not getting access to my direct deposit a day early anymore has been very disappointing. I love the ability to lock my card but could find no way to dispute a fraudulent charge. I like the cash back from purchases at Walmart and the ability to stash money from the app. I haven’t had to pay a fee on the card yet either.

I haven’t had any problems with this card at all until I most recently had to file a couple disputes that were charged on my card, this amounts still haven’t been added back on and it’s been a couple of weeks already. That’s really my only complaint.

I thinks that is perfect, I really like it, except the transfer for other bank or delivery from Uber eat, Postmates, etc. Also I put all information for direct deposit and some time I have the money 1 day before the payment day, other time no. I wish that the company can fixes this problem in the future.

I’ve had the MoneyCard for almost two years and it’s awesome! Taxes and paychecks can be put on this card. The only thing that’s not the best is that it costs $3 to load money on the card from a paper check which I think shouldn’t cost anything if you put it on at Walmart.

I truly love my Walmart MoneyCard. I recommend it to everyone actually. But honestly it saddens me that many places wont take it because it's prepaid. Other than that, it has given me more life than any other bank account I've had.

I think the monthly charge is a little bit toooo much, $3 was a better charge. I find this is very convenient for me instead of carrying money, I carry my card. I love to shop at Amazon so using my card comes in handy.

This card is convenient. Don’t like having to go to the website to look up details on a transaction. The cash back feature is nice. Wish it didn’t top out at 75. I’ve been topped out for a month and have a month to go. Like the no-fee feature with direct deposit.

They are always attentive to what I need. The customer service is awesome. I never wait that long and they always know what they are doing. No problems ever since I have had the card when I need help from Walmart...

I love my MoneyCard. It is so easy to pay bills. I don’t have to worry about having cash on me. It is very convenient for my direct deposit also. I very highly recommend this card to my family and friends.

Love the card! Very easy to use! Totally recommend it and a big plus is getting my money 2 days before payday. I also like how I receive percentages back for purchases when buying at Walmart. So I strongly recommend the card!

I can’t use my card multiple places because it is prepaid and I have to pay $3 to load my own money on my own card!?!? Why do I have to pay to put money on my card but free to take money off. It makes it difficult to load money unless you only rely on direct deposit.

I’ve had nothing less of a great experience. Especially for someone who has had a hard time getting a regular bank account. And the cash back is nice. I would like to be able to get a customized card. That would be nice.

I have had the MoneyCard for a few years, it seems whenever I have an issue and need to call, people barely speak English, and you can NEVER get a supervisor. I want to speak to a supervisor not yet another rep! Horrible horrible horrible!!!!

Great experience. Only problem is when wawa is free they take 2.75 out in fees. Just wish it was free too, instead of going all the way to Walmart to take money out. Other than that I love getting my money early.

I was checking out all the different prepaid debit card providers and now I have six different ones. I know several people that have the Walmart MoneyCard and I also got one. I, more or less, just use it for online purchases and it's convenient. I normally go to Walmart and reload it. But I hate Walmart so to me, it’s a pain to go there. Other than that, their customer service is all right and I haven't had any problem.

The Monthly fee is ridiculous. If you want people to use your card more, eliminate or greatly reduce the monthly fee. Some of the card rules are counterproductive to using the card. The reloading fees are dumb & way too high. Restructuring your card rules to incentivize card usage is strongly advised.

Lost my card several weeks ago. Ordered a replacement, two weeks later, June 19, it’s still not here. Call up their customer service phone line and they tell me it was supposed to be delivered on a certain date, but obviously wasn’t. So they offered to cancel and send another card, but that wouldn’t until the end of the month. They told me we could not transfer funds to any other bank because it goes against policy. There’s no other way to access my funds, I cannot send money to anyone, even my PayPal because I “don’t have a card on file.” I even found my old card but they could not reactivate it because it’s flagged as lost/stolen. I’m a patient person but I have no way to access my money and I HAVE bills that NEED to be paid. Ridiculous.

I've had direct deposit set up on this card with the same company nearly 3 years. I normally receive my pay Thursdays at 5:15am ET. Today that didn't happen so I called and got no explanation why. I called my payroll department and was informed they've made no changes and there were no rejected deposits. It's 9:28pm and I still have a $0 balance. I'll be changing my direct deposit and getting rid of this account once and for all as soon as I get to work tomorrow???

My card was only damaged. The company closed account to issue new card so now all my funds are frozen and I will lose my monthly cash saved! The web site is horrible. I tried ordering a custom card. Could not!!! Not happy right now. Took 2 hours!!!

My only complaint is accessing my money when the system is down & I can never speak to a live person. Everything is always automated. I also only have a cell phone and am unable to dispute transactions that have been fraudulently charged to my account after I have stopped them so unless I am on a computer can I actually get to the website to file a claim.

I like it because I have not had one problem with the card. They have been super good to work with. My money goes in with no problems and I can use the card anywhere but I would like to see the bank recognized by more companies.

I ordered a new card on the 6th. Was told it will be in my mailbox by the 17th of June. When I didn't receive it on the 17th I called and told me to wait one more day. Here it is the 19th of June and still no card. I called and was told that they will ship me out another card but I have to wait until Monday. I asked for a supervisor and was told there is none. This is ridiculous. I have a whole other card I asked can I put my funds on but they said they can't do that. My next step is a lawyer.

Easy to use and load. I get my direct deposit sent to this card. I use this card because I have credit issues. This limits my choices but I'm glad I found the MoneyCard. Very low monthly fee and I don't have to worry about overdrafts.

So my Walmart MoneyCard account was hacked, all the money we spent. The number on the back of the card has not been accepting calls for a week. Walmart's no help, Green Dot's no help unless you're a platinum member. So I get online to investigate and it looks as though it's been going on for over a year. Not sure if that's correct but there's a lot of people saying they were hacked too and Walmart not doing anything about it.

I have had no problems with my card. Besides having to pay to load money onto my card I don't like that one bit. It'd be nice if it changed. I should not have to pay to put money on my card at WalMart.

Bought the card and tried to verify my info, I'm 24. I know my own personal info and it comes back as unable to verify. I’ve tried the app, the website, Walmart store it was bought from (who the manager even admitted to it being a scam they deal with constantly). And Green Dot website doesn’t give their customer service number online for some strange reason (BECAUSE THEY ARE A SCAM!!!).

Overall I have had a great experience with my WM card only this is I can’t use it through certain apps because it’s prepaid card and I always have a hard time getting my money in store because of machines being down.

I have been using the Walmart MoneyCard for a few years and never had any issues until now. My card was set to expire in July. I loved how I was able to design my new card so I jumped on that. On June 2nd an email was sent advising me that my card was processed and it may take up to 2 weeks; but I was able to continue to use my current card until it arrives. That wasn't the truth. That same day, June 2nd my debit card was deactivated! I called the number on the card and go figure your connected to an outsourced customer service line that couldn't do anything to help but to tell you basically too bad, wait for the card.

Card was great. Even get paid early. Love the way you get to check information on it when you get your check and I like how they give you notifications each time you use your card and a great cash back values each time you use it at Walmart.

Had a card with you guys for years and then all of a sudden out the blue, a fraudulent company charges my card and my disputes kept being denied. Shouldn't no one feel like they should chalk it up to a loss of money that they worked hard for, especially when the purchase was never made by me at all.

I’ve had this card for close to 5 months now and I’ve already had my account compromised. Not only was my account compromised, but I was refused help and I was unable to get any of my money back. The account specialists didn’t understand my questions, refused to transfer me to another specialist on multiple occasions. When my account was compromised I ordered a new debit card as anyone would, which couldn’t be tracked, by me or by the company, and took almost 3 weeks to receive it. So I was borrowing money for 3 weeks due to the fact I couldn’t withdraw or access any money without a card. Absolutely terrible card, terrible customer service, and horrible accountability.

Up until now I've had a good experience using this card. This however, is enough to turn me off permanently. I tried to access my app last night, to be greeted with "Account Blocked Pending Further Review." I contacted the customer support number, and was told that they couldn't help me, gave me a ticket number, and said I would be receiving a call from "Corporate" within a couple of days.

I've had my account hacked, card stolen before and a hacking supposed to be continuously. Is it because I'm disabled and on a fixed income or is it because Walmart allows it and they know that they can't get caught so they target Walmart prepaid customers. You can't get through to anybody. They constantly deny your claims and my last claim on my car door so they denied it and added 200 some dollars extra charges on it, and I never said that. But if they'd read my email that they in my letter that I sent them of what occurred but they don't. They wanted and they delay the process saying they want it but then they get it. Obviously they don't read it.

I do not like that I can't use my card at gas pumps. Either my card is declined or it says my pin is incorrect. That is extremely frustrating. And that is probably my only complaint. But it's big to me. If I could use it at gas pumps I would give a 5 star rating.

So I had a problem where I moved from the West Coast to the East and had to close my Chase Bank account because they don't have them on the east coast. They processed a bill that was submitted after I closed the account. They filed a complaint against me for the bounced fee and sent the letter informing me of this to the address I no longer lived in. This blocked me from opening a bank account so I had to use a Green Dot. Green Dot has been incredibly problematic. I had paid my car insurance and a month later I was rear-ended. The car insurance proceeded to tell me my insurance had expired because Green Dot had rejected a $80 payment when there was $120 in my account, causing me to file an sr22 for 3 years costing me thousands of dollars. They have rejected several charges since including two for my credit card and that credit card closed my account, hurting my credit. I had the money in the account when they did this.

I absolutely love this card. It allows for savings and I can have my check direct deposited. It doesn't charge any fees. It is easy to use. I also like the app as it allows me a quick balance check without logging in. Great Card!! Are there others like it?

I like my card very much. I get my money a few days early. It helps when months are uneven. I can still pay bills on time. There's a cash back reward on Walmart purchases and a vault to help me budget better.

I dislike having to pay a fee ($3.00} every time I want to load money on the card. I also would like the capability of getting cashier checks through this system but I'm not sure how that could work without a physical bank. I like earning the cash back but a year is a long time to wait to get it. I can live with that however. Having part of my income has been helpful to me since I feel I have more control over that money.

I have been happy with my card since day one. Never had any problems with my direct deposit, matter a fact I get paid bi-weekly on Friday but with my Wal-Mart card, my checks are on there Tuesday mornings like clockwork unless it's a holiday.

Mostly please with the card. The only problem that I had a charge on it that wasn't approved. On may, 15 TransUnion put a charge of 21.00 on the card. It is too much of a headache to dispute the charge. It seems you could disapprove, instead of having to log in Web site. Filling out forms. And waiting 5 business days to hear something.

I am highly satisfied with Wal-Mart Money Card. I am happy with not being charged a fee when I use certain ATM machines and I love that I can stash my money. I will continue to use my Walmart Money Card because it has been great and very convenient. I also love that my direct deposit comes early.

I dislike having to pay to load the card. I cash a check when I get paper check so I pay to cash then pay to load the card. One of them should be comp. Having two different amount added to it is a bit much for a person trying to make ends meet.

I've had two money cards, and have been highly satisfied with the ease of use of my account, my only complaint is that I recently got married and can't change my name on the account and card. If I could change it without changing the card number that would make it perfect.

I love my Walmart money card. I wish I was one of the ones that got picked for the $1000. I think it’s very convenient to send money to a family member with the card. This card is great for direct deposit also.

I do not like the monthly fee. And they won't accept it at PayPal. It is terrible that you charge us to put cash on it. Otherwise, it is convenient and I like that direct deposit is available. Thank you.