Walmart MoneyCard

I've been using the MoneyCard for nearly a year now and absolutely LOVE the ease of use, reload and access to cash accessibility. Has just about all the features most BIG BANKS offer minus most of the issues with fees and overdraft related charges. I've never had to deal with customer service, which speaks VOLUMES, as I've never had to call over some ludicrous overdraft charge or hidden fee (usually caused by the bank itself not reflecting certain charges in as close to real time as possible. Tracking money on plastic vs paper can get tricky if funds withdrawals are delayed especially if the bank takes a few days to reflect pending transactions, which has been my prior issue with other banks). The App is user friendly as offers A LOT of very useful features.

I got this card because I let my bank account go, plus I was serving and was tired of never having a credit card for anything. It was easy to load my cash at Walmart, you pay 4$ to load money and I think you can load as much as you want. Only thing I don’t like about it is that since it is prepaid I’m limited to what I can do with it, but that’s my own problem lol. I can have my work checks direct deposited (I got my first one 2 days early which was cool because that was only cause of MoneyCard) and last year when I filed my taxes they rewarded me 10$ just for having them direct deposited to my card.

I'm very satisfied with Moneycard. The only thing I don't understand is why certain businesses won't direct deposit to my account. That's the only thing that I don't like. It seems to be more of a problem with them. Do you have any resolution for that?

K. I usually hate doing surveys and reviews, but this card is so good I'll give you a bit of my time. I'm a cash only kinda guy at heart, but in today's world you gotta have the plastic, and an account for direct deposit. Banks are horrible, lie about fees and fines (esp overdraft), and generally I've been treated like I'm some kind of pond scum by the clerks. The Walmart/Green Dot card is essentially attached to an online bank, does what no brick and mortar bank does; zero overdraft. In addition too there is a savings account attached, cash back at Walmart, and entries into some drawings with cash prizes (won $25 and I still don't know when I was entered). Direct deposit is super easy, and if you deposit over $1000 in a month there is no fee at all. Cash deposits are $3 to $5 but you can do them at other stores too. The only drawback I've seen is that Uber doesn't take them, but that's fine by me because Lyft does. I haven't found any other place that doesn't, online or brick. Really, I'm a picky customer mostly, my praise is hard to earn. I mean it when I say bravo Walmart, bravo.

I'm now heading into my third year of using Walmart MoneyCard. Leaving behind my old bank was the best choice I ever made. I live paycheck-to-paycheck and there were many times when I couldn't keep the minimum $15 balance that was required by my bank. (You know... The one where they would charge you ANOTHER $15 for not having $15 to begin with.) Walmart MoneyCard has no minimum balance, no overdraft fees, a free vault that acts like its own savings account, and cash-back savings at the end of every year. This past year, I not only earned $20 in cash-back, but I also won $30 from the Prize Savings lottery! I never win ANYTHING, so you can imagine my shock when I signed in and found an extra $30 in my account from "Prize Savings". I was really happy. :) I love this card and have no plans to ever use another one.

I've been trying to get ahold of Walmart “24hr customer service” to see why I can't setup my card and why it's blocked? But I’ve had no answer and the operator keeps hanging up!! I loaded my card today and I can't even get ahold of my own money, I tried setting up my card with the app and it just blocked me once I put my correct information, such a terrible experience already.

I did a mobile deposit Friday July 5th. It’s now Wednesday July 10th and my money still isn’t available. No customer service rep will email me back and when I call it’s all computers. I can never talk to a real person. My car payment is 5 days late because my money won’t load onto my card! Absolutely trash.

I need my routing/acct # for direct deposit for my employer. When I call the phone number on the card I cannot speak to a person and does not give me an option for obtain this information. My card was hacked and I had it canceled and obtained another one and I did not keep the paper that came with card, thank you. Tina

I am very upset. The entire reason I used Walmart MoneyCard was because they advertised that my deposits would go in early. I get my social security on Wednesday. Today is Tuesday and still no social security check so I guess Walmart MoneyCard is wrong. They say the post as soon as they receive but all my deposits no matter from where show up at 7am. Why is that. Why not throughout the day? That means it was advertised wrong.

I don't like this card. I been trying to get my money back which is over 600 dollars that I told them I didn't authorize... They declined my claim pay. Don't have money to give away like they but I will sue if I don't 'cause this is stressful.

I bought a money card to pay my bills. I was told they need more information & it was being reviewed. I was unable to pay my bills because can't use temporary card. Can't speak to anyone to help. I feel like I was ripped off.

Do not buy this card 'cause I bought it and put 400.00 dollars on it and was told to register it and I have tried every day since and today is the 5th of July and it still can't be registered and can't use my money. I want my 400.00 dollars back so I can use it.

Hotel released funds and card kept the hold on there for a ridiculous amount of time. Even after the joke of a customer service agent and I spoke with the hotel, in which we were informed by the hotel that the release was processed when I checked out, the customer service rep still proceeded to tell me there would be a hold on my account for 6 more days. Very inconvenient, especially when my regular credit card gets released the minute I check out. I don’t think the customer service agent has a clue as to what holding on to a couple of hundred dollars can do to your wallet. The hotel told this idiot that the funds were released on the 27th of June, and they still won’t release my funds.

I am so over the stupidity I deal with with this card, I have had the same card and same acct for years and direct deposit every Thursday except for TODAY (4th of July) and any time Thursday is a holiday I don't get my pay! I am over this and I guess I waited too long to move on but today I am officially done and getting a different card. On top of this issue I paid a doctor back in July and they stated they never got the 50 and I have now been sent to collections and can't get my 50.00 back because customer service does not care and won't assist me at all. I am out 50.00 and now I have to repay the doctor. It was taken off my card and they never got it. There is no support for any of this. There are other cards that I can take my business to and hopefully have a better experience and better support with my concerns.

I bought a Walmart Moneycard and put over 400$ in it and I cannot use it, and I tried to get a refund and the customer service people just transfer me to the automated system so they don’t have to deal with the problem, so now the money is in the card and can’t be used at all, I don’t know what else to do.

I just love this card. I'm able to do everything that people with regular bank accounts can do. I also love that I can get paid two days early. I just wish that I didn't get hit with atm fees twice when there is no Green Dot approve bank close by.

I absolutely love my Money Card and the cash back I get when I use my card at Walmart! I wish the cards were better looking and not so cheap. But I love the app, it's easy to operate also! I recommend people that do not have banking account or can't get one, to get Walmart Money Card!

Walmart MoneyCard have the worst customer service department and representatives I’ve ever experienced, not to mention this Arkansas headquartered company that sent their customer service duties to foreign countries, sad and disgraceful when we have so many Americans needing work. I have asked to speak to a manager or supervisor several times over several days to no avail. I’ve been denied, transferred to the automated service, hung up on or placed on hold for upwards of 20 minutes and then transferred to the end of call survey. Please tell me how is this even legal or ethical to be denied a manager or supervisor upon request. My next direct deposit scheduled for July will be canceled today and I’ll be using another company. I also won’t be shopping in their stores anymore.

I’ve called the number on the back of the card and it doesn’t give me an option to cancel the card! I’ve also gone to the website and it’s no help either! It doesn’t even give me and option to talk to someone. Walmart is also no help.

I originally got the Walmart MoneyCard because I thought it would be a good card to make purchases with and pay bills with. I made a purchase at the beginning of May from a company. And after I hadn't received my products or shipping information after a couple of weeks, I contacted the company via email. I actually corresponded with the company several times before they ghosted me. I searched for the company on Instagram and it was gone but when I put in the name a thread came up of other scammed consumers. Most people said they contacted their bank and their bank refunded the money. (Sounds like customer service!) When I called Walmart, they basically asked me did I have all the emails, how it happened, etc. Of course I had the paper trail.

I tried to pay a bill using my MoneyCard however I was unaware of a $10 fee that was deducted when I loaded money on my card so when I went to pay my bill there was not enough money to cover it. I have been waiting for seven days now. I have made several phone calls and I still have not received my money on my card. I have called the place where I tried to pay my bill several times and they keep telling me that they already released the payment the same day that I tried to make the payment. They tell me there are no pending transactions on their end but on Walmart Money Card's end. Every time I call I don’t get any answers other than it should be back on there in another week. I don’t have another week because I have bills to pay and I want my money now.

The store will offer no refund and the company they use Green Dot will not provide written instructions for a refund either. The customer service department at Green Dot hung up on myself and my wife several times. They are dishonest and disreputable and there is no refund policy on the website the Walmart MoneyCard. For a week solid every time we called they insisted their system is temporarily down. The reason they provided for not activating the card was their claim that we had too many of their cards but we have never purchased one.

Placed an online order with a business and had something come up so called to cancel. I was told by the business the pending charge on my account would be gone in 24 hrs. Well 3 days later the money was still in pending so I called back to find out why. They said that they released the pending charge and the problem is on our end. So called Walmart MoneyCard to find out why the money that was released was still showing in pending on our account and they told us that we would have to wait 2 WEEKS.... Yes that's correct. 2 FREAKING WEEKS to get that pending charge off our account. This is unheard of and unacceptable, I have bills that need to be paid with that money that Walmart MoneyCard is holding hostage! It is my money and they don't want to release it back to me. This is THEFT plain and simple!!!!

Someone stole money from card in Chicago, IL. I live in Texas, I reported it immediately to customer service & they were no help. I was told it could take 45 days for an investigation plus the rep barely spoke English. I'm going to complain to every social media platform & news stations until this is resolved in a timely manner. I was treated like I was liar. The money card is horrible!!!

When I go to atms that do not charge a surcharge I still get charged a surcharge for using my card. I have this MasterCard as well as a visa card through Green Dot and it doesn't do it with my visa card. I would like to see it fixed or I might move them bofh somewhere else.

My card was used unauthorized and these people will not refund my money. They try to take more money every two weeks at 6:33 am every time. I never used this company that is taking my money 39.99. Very upset about this. I've been a customer since 2016.

I had a card with you the company for years and then all of a sudden out the blue, a fraudulent company gas station charges my card and my disputes kept being denied. It happened not once but twice. It shows on your account still pending and few days later it disappear. Shouldn't no one feel like they should get con to a loss of money that they worked hard for, especially when the purchase was never made by me at all.

Holding my money until the the 10th when the damn merchant already cancelled my order. Will be switching to another company. You can take money quick but can't give it back like you take from me and others.

We suppose to get our refund but found out our card not eligible for deposit. They didn't contact us or send us another card. Now we don't know how we going to get it. We call, no help at all. How can we get this resolved so we can get our refund? We need our money.

May 6, 2019 we noticed our Walmart MoneyCard/Green Dot was used several times without authorization from 5/2/2019 through 5/6/2019. The card was used a total of 8 times during those 5 days to both Pizza Hut and Domino's for a total of $151.91. We had used our card locally on those days in North and South Carolina. The withdrawals for the merchants came from locations in Nebraska (2 locations), Illinois, Virginia (4 Different locations) and New Mexico. On 5/6/2019 as soon as the fraud was discovered we reported the card stolen. A new one was issued in addition to a charge of $3.00 for a replacement card. On 5/22/2019 the $3.00 was reversed by Walmart. 5/8/2019 the original dispute forms were prepared and submitted. No acknowledgement or response was received so the claim was resubmitted.