Walmart MoneyCard Reviews

Bought a Walmart Moneycard on 11/15/24 because I needed to pay a bill. I tried to register the card and system doesn't let me! Says they need to review something! And because I can't register card I can't talk to any customer service person! Now I don't know what happened the money I loaded on it!

I was charged by a group called tactical and survival supply. I haven't ever used them and don't intend to. Moneycard refuses to help me in any way. I've even sent messages confirming I've never placed an order. The moneycard customer service is bad. Not recommended!

Ordered this card to separate monies and save. Had my tax return to go to this account. They locked up my card, sent my refund back to IRS noting that it’s fraudulent. Now I have to jump through hoops with IRS to get my money back. All because Walmart said my tax return with my name is fraudulent. Do not use this card.

STOP. Don’t use this Walmart money card, you will lose your money. I bought the card from nearby Walmart and loaded $200.00 and then when I checked my balance is 0.00 and I called them and they said email the receipt and I did. They don’t want to refund me. I still fighting to get it back but now they blocked my card too. They don’t have an office to go in person so please be aware of this. They are scammers.

I bought a card on 09/24/24. I went home, activated the card and the money had already been taken off the card. I have called the 800 number on the card multiple time being assured they will investigate and email an update. They opened a file and gave me a file#. I did everything they asked and then called two days later and they said they never received my receipt. Sent it again and one day later again said they never received it. Third time sent it in and called same day and was told since the money was spent. They can’t no longer track the fraud and basically I am out my $500.00. So Green Dot Bank is a fraud. DO Not Buy MoneyCards from Walmart. They are all compromised and a fraud.

They decided there was a fraudulent charge on my account. Without telling me, they decided to close my account of 10 years. I had just gotten paid direct deposit from work. They will not work with me on withdrawing my money. I can’t even go to a Walmart to do it. I have to wait 2 weeks for a check to come in the mail. I am blown away that they can’t at least expedite the shipping. These people are absolute scumbags.

I purchased this card and loaded $300 onto it and tried to activate it and it said the card was under someone else's name and they said they will put a lock on the card to secure the money I loaded, received a email today stating there is nothing they can do because the money has already been used, never again and I let everyone know not to use this card.

Money was stolen from me off this card. They did not fund me back and never will. These cards are unsafe and I do not ever recommend using one. They do not care about your money safety and it's just not worth it.

Just horrible. Half of the time it's unusable for unknown reasons, and money becomes inaccessible if saved in the "vault". Walmart always finds a way to make me curse them to hell daily. They never fail to disappoint.

Needed assistance with activating a card on my family account via phone. First the sent the card in the wrong account holder name, next they claim the card was already activated when it's not. Next I'm not getting the codes to verify the mobile device so I've been given the run around for 3 weeks now and still cannot access my funds. The overseas reps were rude on the phone and hung up the phone on me multiple times after being asked why aren't they trying to actually help??