Walmart MoneyCard

If you have a problem with this card and you contact them, you will be told many different things dependent upon who answers the phone. They lie by giving you a fake name, they lead you to believe that there are different departments i.e. Accounting Specialists and there is no Accounting Department. They pass you around from person to person who tell you things that you know are not true and contradict what someone else has told you when you called previously. I had a situation with a temporary hold being placed on my card for a specific amount and the actual charges being less than the amount that was placed on hold, for the vendor. When I called to have the difference refunded back to my card, I was told there was no difference due.

I have had my checks direct deposited on this card. My dog ate our card and my wife called to find out how we could get the money off the card. They stated, "You could transfer the money to another green dot card." So my wife stayed on the phone with the lady while she instructed my wife on how to do this. My wife did it. As soon as it was complete within 5 minutes of getting off the phone we received an email saying our card was locked due to suspicious activity. Mind you this is the activity they told us to do. Then after calling back they said, "You have to email a copy of your license for verification." We have done that. It's been 3 days. They told us it would take 2. Mind you $1700 dollars of my money is locked on this card. When we call we ask to speak to fraud and they hang up on us.

I've had my MoneyCard hacked for $400 in the past 3 weeks. They send me a new card, but I refuse to use it again. This has happened numerous times so don't use Walmart money card unless you like your money stolen.

I've been using Walmart for years and it was amazing until now. I deposited $1000 for my rent on Sunday and stored it in vault so as not to mess with it.. I go to pay rent next day and it said my account is negative $773.. Impossible I should have wayyy more than that.. I called and the transaction said MONEY REVERSAL from Walmart.. this was AFTER I stored it in the vault.. so the person REVERSED my transaction AFTER.. How if I was never given anything? And I called and they said there are no issues so basically they stole my money and think it's ok? I haven't even paid my rent and still have the 1300 untouched in the vault where I can not access it because if I move it they will take it. How do I pay my rent when they stole my money.

On June 22nd, I reported fraud on my card. They canceled my card and said a new one is being sent. To date, I’ve not received my new card and don’t have access to my money. I’ve called 10 times asking for information and every agent and supervisor has lied about my card being sent out. Because of this, I’ve not been able to pay my credit cards or car payment and I’ve accrued late fees. They said they would not cover my late fees. Now, they tell me the earliest I’ll receive my card is the 22nd of July. Exactly one full month not to have access to my money. Absolutely ridiculous!

My check was deposited to my bank account on the 22nd of June and my my bank account was hacked and called Walmart. He said he can unlock my card because the hackers might get back inside. Later on that day I have received a text message from Walmart saying my car is has been unlocked and the hackers are back inside of it. Call customer service or they say it was we got to investigate and it shows out there on the statement that I didn't touch my money.

I got a Walmart money card to use as a debit card. I was never able to verify my email address so that I could move money into a savings account. Then they started charging me a monthly fee and refused to close my account until my balance was a $0. They keep sending me new cards but I just keep shredding them. It's too much of a hassle to use this debit card!!!!

My grandson purchased this by mistake. Could not get a refund at Walmart even though you can't use it unless 18. He is 17 but able to purchase it. Took forever for me to set up account and figure out how to get our money back. They instantly deducted 6 dollars for a monthly fee. Then took a while to close account. Don't be fooled as these are right beside the cash and gift cards. What a rip-off.

Okay on April 23rd I used an ATM from just a regular Shell station and it said error so I tried it again and it worked. And it gave me $200 but the 200 that came that was supposed to come out in the air actually came out of my account too so I filed a dispute 10 days later. 10 business days later should I say and still no resolution and I've been told, "Oh well it'll be here" then "It'll be. It'll go in this day. It'll go back on this day" and finally I got someone and I talked to and they were transferring me over to another person that would be able to help me with this. Find out what's going on and then I get to this.

Had this card for many years has been fine until I wanted to dispute one charge that was a membership that on their own charged my account, they went in blocked my account (didn’t ask them too) claiming account was compromised but said I could use card still till I received new one! One of the so called specialist told me this on first call, used the card next day declined, called another so called specialist. Told I was misinformed. New card will be there 3 business days, another lie, called another so called specialist. Said 7 to 10 days, another lie, called another so called specialist, actually got a date the 24th, another lie and all this time I’m getting declined transactions, late fees on bills etc and can’t access my money, have direct deposits coming in but can’t get any cash!!