Walmart MoneyCard Reviews

I found a total of 13 transaction on the card not made by me. I tried 9 phone calls and 1 letter to no avail. Finally, on 11-26-23 I spoke to a customer service rep. who could have cared LESS. After she took my complaint she transferred me to another rep. Where then again I have to go through that whole process again. She told me she would assign me a case #. And send me an email with what to do next. That email never came. After speaking to her, she says I have to transfer your call to the next rep. who will tell you what needs to be done next. After again explaining she tell me I CALLED THE WRONG NUMBER. WHAT A JOKE THE CUSTOMER SERVICE PEOPLE WERE.

I went to Walmart in Harker Heights, Tx. 76548. I bought a One Card' and added $90. I ask the cashier Bobby on 10/18/23 2 times around 4:06 PM would the $s be available on this card for use directly after I put my money on the One Card' & she said? Yes after looking on the back of card. I told her this is all the money I Had so I need to be sure. I tried to activate card in store at Walmart right after I bought card. No $s were on the card. I brought it to Walmart & nothing was done. They just sell cards they said. I called one card customer service to help me with card, and they told me it would have to be done online. When I got home I was able to get card activated, but the account had 0 balance.

I have had to this prepaid Walmart Money Card for over 5 yrs. and have NEVER filed a claim, until 9/6/23. I went to Murphy USA Gas (Walmart) station on 9/6/23 to put gas in my Lincoln MKC (Compact SUV); size of a Ford Escape to compare. My gas purchase was for $41.01. When I reviewed my Walmart Money Card, I noticed the $41.01 Murphy USA and $100 Murphy USA Gas purchase pending. I waited to see the actual Posted transaction and they both posted. I called Walmart Money Card Dispute on 9/7/23 to dispute the $100. I submitted my dispute form and actual gas receipt for gas purchased of $41.01 on 9/6/23 to Walmart Money Card Dispute department on 9/13/23.

I had an online order glitch and my card was charged. It been pending for 10 days. I live paycheck to paycheck. It's over $100. Every time I talk to a rep it's a different story or a different day that my money will be put back on.

Walmart Moneycard has a glitch in their system declining transactions at the merchants on 11/7 but yet holding funds, my card was declined 3 X for over $100 on 11/8 & each time I called the customer service line, I was told the merchant has to release the hold, I obtained proof the merchant transactions did not go through and the each agent still said the same thing “the merchant has to release the hold”. I finally spoke to someone today who verified there was a glitch in the system and she has escalated it to corporate but I will have to wait another 2 business days until I receive my funds. So unacceptable! It’s already been 10 days and now I am unable to provide for my family. BTW The worst experience trying to explain this to all the customer services agents and they would all reply with the same script each time!

Walmart Moneycard and green dot bank are basically thieves..They closed my account essentially with no warning. Then made me jump through a variety of obstacles to prove the funds in my bank account were mine. After over a week my account still remains locked and no access to my payroll check and or funds in my account. My suggestion is you run so fast from this scam of a bank ..I reported them to the federal government and federal reserve bank.

Charge was made to card. Vendor immediately reversed it. Walmart however “needed” 10 days to reverse in their system even though vendor showed it was back in Walmart's account. Takes another 10 to 90 days.

On 10/26/2023 I bought 2 Walmart moneycards, one for $500 and the other for $100. The employee who sold them to me NEVER told me that it would take 5 days to be activated and much less told me that there were no returns (I found out about this after I had paid), after I bought them I had to go to the store for 5 days to To see why they were not activated, a Walmart moneycard customer service person explained to another Walmart employee of the store where I bought them that in fact it would take 5 days, after 5 days my cards were activated when I was in the store (11:26 am). When they checked the balance of my cards (11:27 am) there was only $0.45 on each one. Until today, no one has helped me recover my money. I am going to sue. DO NOT BUY THESE CARDS.

I've had Walmart Moneycard for over 7 years worth direct deposit. The past few months, since about July this year the debit card service is beyond horrible. Has held my money from me not allowing my purchases to be paid when I have enough money in my account. One payday I moved $300 into my savings, they took my money ey completely from my account and took over 2 weeks to put it back into by account. Now they did a fraud alert for $1 purchase, they asked if I made it. I responded no and they canceled my card, that I just got 1 week ago and said I had no choice that they had to cancel it. They charged my account $15 and $3 for a new card fee and are trying to process it currently before purchases I made first and not put my account $- negative. Walmart moneycard by Greendot NEEDS TO BE SHUT DOWN. THEY ARE CROOKS AND NOT WORKING FOR THE CUSTOMER'S BEST INTEREST! This information I provide is not from opinion but true, factual experience with Walmart Moneycard.

I have proof and so many screenshots. It's not funny to prove I'm being honest, them on the other hand, well all I have to say is it's only a matter of time, they can't continue to get away with this nonsense & such immoral ways surrounding this scam, with that being said please Never & I mean never get a Wal-Mart $ card nor Spendwell $ card unless you just want to throw your $ in the trash, they'll cancel your card. (Walmart that is, without your permission, said it was protocol.)