Walmart MoneyCard Reviews

First I was charged an activation fee because I couldn't set up a direct deposit automatically. Then after several attempts to set-up a direct deposit, in which I couldn't be verified because of my multiple address over the years as a traveling chef, I was charged a month maintenance fee even though I had multiple deposits from the same business account that they termed as "direct deposits". Green Dot Banks are a rip off. Just throw your money in the trash and stop making these ** richer.

I was charged for a card replacement fee that I was not supposed to be charged with.... When I called to dispute it I was told I would receive a rebate check/card in the mail within 2 weeks. I never received it but Walmart Moneycard representative (agent) took my information for the rebate that I never received. When I called they said they had no record of it and they basically didn't care that their employees are getting customers information and is not leaving a record of of the conversation. Mind the fact I called them they did not call me. So now I feel as though walmart money card are allowing their employees to scam people out of their information. Do not use this company for your money card!!!!

Walmart card is a scam. No one tells you if it has any fees, later at the time of activation they immediately charge $5-6 in the name of monthly maintenance fees. When I talked to the customer service they say that you have opened an account that is why they are charging it. When I bought the card with an associate in the Walmart store, he didn’t told me that I would be charged any monthly charge, I was only told that I just to buy once then I can recharge it with any amount and keep using it. Even at the time of activation associate didn’t tell me anything about the fees. I would never recommend it to anyone. Please do not buy.

I hate these people. They are the most incompetent company I have ever seen. Their overdraft protection is a joke. You pay real money for them to give you a line of credit. You pay back real money but It doesn't help your credit. They limit your usage to only 10 times a month for a line of credit that you can't even withdraw from an ATM. They are crooks, they are sneaky and this is how you keep poor people poor and rich people rich.

I got a tax refund of 2.5k when after covid so the tax refund was bigger than what I normally get. Within 3 months, someone had used my card and drained all of that money and had overdrawn the account in the course of 1 night. I filed a dispute. After 2 weeks my dispute obviously lost so I lost 2.5k plus I had to pay the overdraft fee and 10$ or so for a new card when I had never had any amount below 100$ in the checking before and had never overdrawn the account. I also had several hundred in the savings as well. If I really was trying to spend all my money, why would I leave over 500$ in the savings as well?

The MoneyCard is free if you direct deposit. However, they rejected my direct deposits and constantly charged me monthly fees. Customer service confirmed that I was using the correct account number. Other banks accept my employers direct deposits. One associate even asked for my other banks account numbers. I called them several times over 4 months and customer service always blamed my employer. I have recorded calls. They refused to refund me monthly fees.

Worst card ever. Called about charges on my card. Lady said no problem. There won't be any overdraft charges! Well the next day overdraft charges occurred. I got hung up on twice. I've had this card for a very long time. It's terrible how customers are done. Everyone she report them to the BBB. DO NOT GET THIS CARD.

I have had this card for several years and several years ago I would have given a 5 star rating. I will say a majority of the issues I have experienced is with the latest version of the app, I have issues logging in and there even been times when you could not use the app at all due to maintenance which we weren't even given a heads up about. I personally like to keep my card locked at all times for obvious reasons in today's world, but this past Saturday May 16 I used my card fine that morning and I went to use when I got off and it will not unlock! The toggle says that it is unlocked and I thought maybe it's just a glitch so I tapped it and it says, "We cannot process your request at this time"! I deleted the app reinstalled it turned my phone off and on deleted the cache files and nothing has worked.

DO NOT BUY WALMART MONEY CARD, use it anywhere MasterCard is accepted, but not online, not at a restaurant, once it worked put money on an incarcerated account. Cust service is none, after supposedly activating card, you have to give all your info "ssi etc" at the end both times can't verify phone#, can't verify email cannot open so card is limited, limited to in-store at Walmart. So I paid $8 monthly service charge to use it where I could use cash and maybe I don't want from Walmart or their Green Dot bank. All a bunch of thieves, do this enough it's free money.

the third was a online purchase of paying off a bill, and yes you guessed it the forth was the monthly fee.

I closed my acct in Oct 2025. Walmart Money negligently reopened it. I still don’t have my check of a very large amount and need help! I am frustrated and my patience is running thin! I am so tired of them hanging up the phone and transferring the call 4 and 5 times.!

Walmart needs to first of all get help for those trying to speak English. I have been disputing my case for about a year. Account is being hacked and all done online only, I buy nothing online period so I see my bank transactions and all these charges I know and nothing about and from out of state. They started paying me back and stopped before I was paid off.

I was happy with Walmart money card until they changed the app. Now seems like every time I want to take money out or transfer funds I get a text box saying they're having technical difficulties please try back later!! I need my money now!!

If I can give them no stars I would’ve. They are the worst when I say worst. I was out at a restaurant and was not able to unlock my card. When I called the customer service line I was told to call back in a few hours and the Stupivisor hung up in my face because I ask what was I supposed to tell the restaurant about paying them. I could’ve have been arrested or worst. I see a huge lawsuit in the near future and will be removing all my money from the account come tomorrow. This is ridiculous.

I have $235.00 on my Walmart money card. The customer support techs Locked my card for no reason and now I can't get my money. I'm 74 years old, disabled, and on a fixed income. I truly need my money. I called customer support several times. They told me that there is nothing that they can do about it. I couldn't hardly understand them because Walmart customer support is in another country and they don't speak English that well. I will probably never get my money. But I will keep trying. I would never recommend a Walmart debit money card.

The Walmart MoneyCard has been nothing but a headache for me. Nowhere on the card does it say don't take to your payroll place. It has a account number on it. When they send a new card they give you a different account number so you don't get paid till days later than what supposed to be. I'm very disappointed.

The Walmart card is amazing. It’s so easy to use and don't have to worry about penalties, etc. I rather use my Walmart card than my bank card. It’s has no troubles with anything.. It’s easy to use the app with I love by the way.. Loading money on it is easy also and it’s automatic and doesn’t take days like a regular bank does.

They are scams. I wouldn't recommend no one use this card. Just get a bank. They will be more helpful. Customer service is horrible. They talk over you. Can't get a word out with them. They took some money off my card and can't explain why.

So my card expired 1/2025. To this day I'm still waiting for my new card. Unfortunately I can't log on to my account and in the meantime money is taking out I supposed for service. Talk to a rep today 1/17/2025, he can't access my account because he needs the phone number I had then mind you I've been thru numerous numbers so NOW WHAT he got my birthdate, social security. So I guess all my hard working money is A LOST. NOT GOOD. You folks are terrible...

Their referral program is really bad. I referred 15 friends to their app but only received 3 referral bonuses instead of 15. They take $5.94 from your account on your first direct deposit. They also charge a $3 fee if you use Cash App or any other online bank to move money from their app. On top of that, their customer service is terrible, with agents who have very strong accents. Their referral reward program does not work well. I use many online apps, and the Walmart MoneyCard is the only one that charges maintenance fees and also charges you when you withdraw money using another online bank.

These people are scammer and thieves. I put 400$ on a card that won't activate and the call center which are a bunch of ** criminals you can't understand. Said my information is incorrect!!!! Screw Walmart. I have the receipt and no help trying to get a refund so I guess the BBB should get involved!!! Do not trust anyone who speaks ** because they're most likely a scammer.

I had my Walmart MoneyCard hack. So I filled out a dispute. Walmart found out my card was being scammed. Walmart Walmart money card refused to do anything. To get back my $500 I lost. Walmart money card is a disgusting card to have.

I have consistently had a great experience shopping at Walmart, both in-store and online. Walmart offers an impressive variety of products all in one place, which makes shopping convenient and stress-free. From groceries and household essentials to clothing, electronics, and seasonal items, I can always find what I need without having to visit multiple stores. The prices are affordable and competitive, which really helps when shopping on a budget. I also appreciate the frequent sales and rollback deals that make everyday items even more affordable.

I added money to my Walmart money card and cancelled it. On my account, it says it is permanently cancelled. But a month later, I have a negative balance. I shouldn't have to add more money to cancel my card more than once! 0/10 do not recommend.

They’re happy to take your money but you cannot use the card online. So why does it have a Mastercard logo on it??? And it says “debit”. Customer service told me it cannot be used online, yeah, go figure. Worst card ever. Scam!!!

I purchased a money card and phone went dead. When I tried it again it was restricted. Then the only place I could spend it was Walmart. It is a scam. I didn't want to have to spend it a Walmart. I spoke to supervisor. After supervisor no money or even finish my account. Very bad customer service

Please do not waste your money on the Walmart Money Card, no matter how small the amount. My son bought one and put 35 dollars on it, not a large amount. The initial purchase was 1 dollar, then they deducted another 5.95 to activate. My son is 18, but they claimed that they could not verify his identity even though he validated the email they sent him for this purpose. He was going to use 25 dollars of this money to have his real estate exam proctored. He lost his money and had to find a different way to pay for it.

My child received a Walmart money card as a gift for a birthday present. I had to register it in mine name since he was a minor. I closed the card but every year I was getting a statement. Every year for 7 years! I call every time to asking them NOT to send me a statement. I just received another statement with monthly maintenance fees applied. How can money card charge fees on a card that’s closed? It’s nearly impossible to get to a customer service representative. I don’t have the card anymore so no card number to enter. Definitely DO NOT buy this card. It’s a money fee SCAM!

Double charges galore! Poor customer service! Been on hold over 45 minutes 3 times! Still no help! Thieves! They will keep double charging you over and over! That’s why I tried it out first! Didn’t believe my friend when he told me! Wish I would’ve listened!

New app is sorta of monkey mouse. Moving around. And teller withdrawals are declined but atm withdrawals works. Old app was smoother. Worked well. Not user-friendly. It needs to have changes made to simplify. Thinking it was released too soon, with glitches in it, should have been worked out by now.

I've had my Walmart Money Card Visa account since it was first offered. I worked there. It was great. After COVID Shutdowns, job losses and limited work options, the card was easily hacked and there was limited customer service help. Cancelling the card, getting a new one meant no access to funds until it arrived. The newest card was hacked after I loaded it at Walmart, before I'd even used it once! My choice was cancel card, wait, get new one AGAIN or just not use it for three weeks and false order would be cancelled. No live representative, only A.I. and no options so I waited. Card was put in storage when I had to move. Unused. I called to cancel since I did not want new card now, but didn't know card numbers. It was unused, charged for three and soon four months active when I found it packed, by friends in wrong box.

This card is trash! I didn't even know it was a bank account. My kids received it as a gift card. Then they charged me $5 a month when they hadn't seen me use it. So they just took the money and left me with a balance. When you call you speak with someone foreign who does not understand you and it makes me even more upset that I'm going through this at all!

I get direct deposit into my acct with Walmart Moneycard for over 5 years now, recently last month they update their app so I had to install their new app so with that I got charged a monthly maintenance fee last month which the refund as a courtesy. Now I got charge this month and they refuse to refund it and told me my employer needs to fix it. Nothing has changed with my employer, only changes was their system. Then they told me, "Well your direct deposit come under the category unknown and has been," then I said then why wasn't I charged a monthly maintenance fee then they had no explanation. Their requirements to avoid a monthly maintenance fee is to have direct deposit come on 500 a month I have 700 goes in every 2 wks goes. I am so frustrated they won't fix it and blaming my employer.

Was charged an overdraft fee of 15 dollars even though my account was never overdrawn. I contacted them online and they said it was valid and that they won’t reverse it. I asked them how was my account overdrawn even though it’s not and never was. They just disconnected me.

System keeps rejecting activation- worthlees customer service says there are problems with the system and they can NOT help. Card was needed to pay a bill and now bill is past due due to poor performance of activation. Three calls to customer service - earliest answer after being on hold was 19 minutes

Horrible customer service. Have money in savings and due to website down unable to transfer to card and causing me a overdraft fee. Customer service was no help. Just kept repeating same thing over and over asked for supervisor and after hold same lady came on pretend to be supervisor.

Ever since the new app release I have had nothing but trouble logging in, at least 3 times a week. And customer service always has technical problems and won't answer. I'm thinking it's time to switch to something more reliable.

They stole my money. I had an account with them on their money card then I canceled it over a year ago. After I canceled it they ended up just blocking the card so that it could not be used without my knowledge allowing the bill to build up. I went to use my credit card on the Walmart website and without my permission they stole money off of my credit card to pay off late fees for a card that was shut down over a year ago.

We had nothing but trouble from the moment I got the cards. They were to use on vacation. I couldn't get it activated because of updates I guess. So we had to use a credit card to replace the Walmart Moneycard which we wanted to avoid. Then there was a problem with the card so we had limited use of the card; no cash withdrawals, limited places we could use it. I won't ever use one again. I very rarely write negative reviews, but the money card didn't work for us at all.

I got scam on my Walmart MoneyCard. Somebody took $200 off my money card and I called the back of the card and nobody can help me. And they take off my information and they hang up on me, they don't help me. I want my money. The customer service sucks. I think there's people they didn't ask me what happened. They just said you can't help me. And you believe it's illegal? You then need to return our money. They said that they were gonna protect our money. They don't protect our money. They just probably take it. I want my money. I've been dragged around for the last 2 weeks.