Walmart MoneyCard Reviews
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About Walmart MoneyCard
The Walmart MoneyCard is a prepaid banking card. The card includes a variety of features such as cash back rewards at Walmart.com, Walmart Fuel Stations and Walmart stores. The card has no fees at Walmart locations, and it has a mobile app that lets you track your purchases and deposit funds into your account.
- Cash back on Walmart purchases
- 2% APY annually
- Up to four free family accounts
- No fees only at Walmart locations
- Numerous fees
Walmart MoneyCard Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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Reviewed April 4, 2019
I have had an over all good experience using this card. However, being charged to load money onto said card is kind of ridiculous after paying for the card when im not charged to remove from my account. Thank you for your time, patience and accommodation.
Hello Michael,
Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Sincerely,Green Dot Corporation
Reviewed April 4, 2019
I love my card. It the best way to get paid and you don't have to worry about overdraft. This is not my first card. I been using it for years. The worker at Walmart are always helpful and it's fast. No long lines to stand in.
Hello Dionte,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 4, 2019
Great to know the account accepts direct deposits and can be reloaded from any Green Dot vendor. Looking to get a second account in the future. There are many advantages to having a secured card over a regular bank card.
Hello Jay,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Regards,Green Dot Corporation
Reviewed April 4, 2019
My card works fine. But the only thing is I don't get my text messages to update my account information. I have to call in. And whenever I was it wasn't correct amount on my card. That needs to get fix.
Hi Leeann,
Thank you for bringing this to our attention. We'd like to have someone look into your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 4, 2019
The two things are, I moved from Florida to Michigan and the app won't let me change my address. Also I'm not always able to order items online. But other than that it works great. Thanks. This is a real big help.
Hello Glasys,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 4, 2019
The single biggest problem I have with my money card are the fees for using ATM machines. I am charged the ATM machine fee and a fee from the card. The fees for a ATM withdraw can be about $5 collectively and the only option for getting cash without using an ATM is cash back at an occasional store or cash withdraw at a Walmart. It would be nice if there was some kind of easily accessible, universal ATM machine that was only a single reasonable fee.
Hello Melisa,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 4, 2019
Back in the day, it used to cost less than $1 for a REAL person to process a real paper check. Today it is not uncommon to be charged from $2-$5 for every cash transaction. In the case of the Walmart card, it costs $2.50 to withdraw cash and $3 to deposit. (The only human interaction is a cashier doing a cashier's job.) That kind of seems like a penalty for doing the right thing. Most people who use prepaid cards aren't made of money... Folks depositing tips or cash reimbursements etc. I'm sure many are less than $100. Money orders cost much less and there is a physical object generated as well. When I have cash I could deposit, I'm faced with a decision: pay you $3 a few times a month to avoid paying you $5 for not putting in enough... Just saying. As far as using the card is concerned, I've had no trouble online or in store.
Hello Mark,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Feel free to visit our website at https://www.walmartmoneycard.com as we do offer direct deposit that allows you to bypass the check deposit fee. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 4, 2019
I have tried to purchase products from Canada. And you will not allow the purchase. I should not have to ask you if I can use my debit card. I’m interested in your response to this. My last card did the same, so I got rid of them. Please respond to this issue. Thank You!
Hi Jerry,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 4, 2019
Excellence experience on every occasion. I have no complaints, whatsoever. Direct deposit, no problems, always exceptional, satisfied on every use. Have never had any problems, or bad experiences, always accepted no matter where I have used it, either in person or online. And, I really enjoy being able to transfer money to my card now. Thank you.
Hello Deborah,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 4, 2019
It’s a pretty good card. Thank you so much Walmart! I will continue to keep this card... just wanna upgrade it. Maybe a different color and maybe a chip. Other than that I really love it and how we get cash back.
Hello Samantha,
Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Reviewed April 4, 2019
I get charged a monthly service fee even though I get a direct deposit every two weeks and when reloading I incur a fee. Why do I have to pay a fee and I get direct deposit. This is money I could use every month.
Hi Michael,
We'd like to have someone look into your account and discuss the concerns that you shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 4, 2019
I’ve been a customer of their service for years now, suddenly when I call in to speak to a live rep, the system tells me that my card number is invalid, I try with my Social Security card and have even tried reply the card lost or stolen, and this still does me no good.. I almost at the point where I buy a new card but it’s weird, I still get my DD and the account is active in Walmart MoneyCard website.
Hi Sherrill,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 4, 2019
I did know your card only work in your store and it not Visa Debit. I have to call for a approval to order outside the store or it get decline when I tried to use it. And sorry I am going to switch card.
Hello Donald,
Thank you for reaching out to us. We will have a Customer Care team member reach out to you to see how we can help.
Thank you,Green Dot Corporation
Reviewed April 4, 2019
I love my Walmart money card!! My direct deposit always hit my card on time!! I love the convenience of shopping online without a hitch!! If there's a hassle free debit card anyone is in need of, I would strongly recommend the Walmart money card!!!
Hello Charlotte,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I have had no problems. Probably the best card I have ever had. Very happy with it. Definitely will recommend to other people. Love the convenience of all the ATM options I have without having to pay ATM fees.
Hello Donaldo,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
My experience with the Walmart MoneyCard has been fantastic so far. I initially got the card so that I could have my paychecks direct deposited instead of having to physically go to my local Walmart store every week to have my check cashed. I’ve had a Walmart MoneyCard in the past and I remember that it’s easy to use and very convenient. I don’t get charged any fees from the MoneyCard because I have more money deposited monthly than the minimum $1,000 a month. I do the vast majority of my shopping at Walmart, and now I’m earning cash back when I do my shopping at Walmart, with my Walmart MoneyCard. The card meets or exceeds all of my expectations. It works great for me and fits my lifestyle perfectly.
Hello Zachary,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
There should not be a fee to reload your card this will deter customers from using your cards. If it was a one time set up fee I could understand. I use it to pay certain bills and it is good for that but some people charge a fee when you use a WaWa ATM.
Hello Ellen,
Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
I love this card and the money back from Walmart each year. This card is very reliable and convenient for me. Easy to load up and the direct deposit coming a day before my co-workers get paid is awesome. It would be nice to get a new card though, mine is looking ruff! Thanks for providing the service and support. I appreciate it.
Hello Martin,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
Never received my $50 refund when I originally purchased the card. Called the number on the back for months and it still never came. They gave me several confirmation codes so when I called back I would be able to check the the status but every time I called they stated it was submitted wrong.
Hi Brittani,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
I have downloaded the app three different times and continue to have trouble logging in. It's not about username and password it is simply that the app will not load. The card services seem to be fine and I am so appreciative of having this card to have my check loaded to. It does advertise no overdraft fee but it also never lets you overdraft it so there is that.
Hello Kacey,
Sorry you are having app. issues. We will have a Customer Care team member reach out to you to see how we can help.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I've had a great experience with the card except for one thing. It will only let me get $500 off of it at an atm a day. I feel it's my money. I should be able to get what I want as long as funds are there.
Hello Garrett,
We would like to thank you for your positive feedback. Please be advised that ATM withdraw limits and ATM withdraw fees can very. Please be sure you use your ATM locator within the app or look for the pulse symbol at the ATM machine. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
I have no complaints. I am able to see details of all transaction, the app is especially helpful. My direct deposit is deposited early so I am able to pay bills earlier. That's all I have. That's all I have. Thank you.
Hello Eligio,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Regards,Green Dot Corporation
Reviewed April 3, 2019
I love my Walmart MoneyCard! It's very flexible and allows me to access my money very easily. Many options other cards don't have. I recommend it to everyone. To top it off I get my paycheck two days earlier than my coworkers that don't have a Walmart money card. Ha-Ha.
Hello Joe,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I have had my MoneyCard for a few years now. I love the ease that comes with this card. Loading my paychecks is easy and I really like that the card is accepted wherever I go. My only problem has been getting cash from my card. Finding an ATM with no fees is almost impossible.
Hello Amanda,
We would like to thank you for your positive feedback. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Please be advised that ATM withdraw limits and ATM withdraw fees can very. Please be sure you use your ATM locator within the app or look for the pulse symbol at the ATM machine. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I haven’t had the WalMart MoneyCard for all that long, but I do enjoy it for the most part. There are 2 things I can recommend, to make the card even better. 1) Make it so you can add multiple cards to 1 user ID. I have a Visa & a MasterCard. The MasterCard I use, just for savings and to use for when I go on Vacation, but it’s often times a hassle to have to constantly log out and log into a differ userID to check my balance; & 2) Allow the card to be used with ApplePay. With today’s technology, I know it’s possible and it’s so much more convenient, especially if you're at the gym or someplace where carrying a wallet isn’t practical.
Hello Kristina,
Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Regards,Green Dot Corporation
Reviewed April 3, 2019
For some reason I can't log in with my fingerprint on the app with my phone. It works on everything else. My only complaint. Other than that I have nothing else to complain about. I have always liked the card's services.
Hi Joseph,
Green Dot does support fingerprint login within our Android app and iOS as long as your phone supports it. You just want to ensure you are using the latest version of the app in order to enable this feature. If you have any additional questions or concerns, feel free to contact us directly.
Thank You,Green Dot Corporation
Reviewed April 3, 2019
I absolutely love my Walmart MoneyCard. I’ve actually quit using my bank account because this account provides me with better service. The transaction history is another great perk to the card, it is so detailed! This is the o my account I’ve had that has given me control over my money without charging ridiculous fees. I would recommend these services to everyone.
Hello Lavara,
Thank you for taking the time to review your experience with us. We're so glad you are satisfied with the customer service you were provided. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I really like it because I use it when I need it. I'm saving money to go on my trip to Tennessee in July to see my 2 grandsons, one is 3 yrs old and a newborn, my daughter and son in law, my sister my nieces.
Hello Deborah,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I changed cards because of fees such as $2.50 for ATM Withdrawals and $5.00 Service fees, and also I was no happy with the lack of customer services such as getting a person on the phone. I will keep card open for now and it use from time to time, but I won't put my weekly pay deposit on this card anymore.
Hello Adrienne,
We're sorry to hear about your experience. We will have a Customer Care team member reach out to you to see how we can help.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I love everything about my card from getting my paycheck 2 days early to earning cash shopping at Wal-Mart. I also like that I can pay bills and I can see all my transactions which helps me keep an eye on my balance.
Hello Michele,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I have had Wal-Mart Money Card for 2 years. I get my direct deposit from work on the card. On Feb.28 2019 my card was charged for something I did not authorize. I submitted a dispute. 3 days later my card was blocked and the $1544 that I had still on the card is still on there and I have been lied to multiple times about when I would receive it. I was told to send in documents which I did.
I was told my refund for $1544 (which is not a refund it the money that actually still on my card) was mailed out and I should receive it by April 2. I have not, I called today and was told no check was ever sent out and to resend the documents that I already sent and wait another 2 weeks and 4 business days. I told them to cancel the dispute and unblock my card so that I could at least get my money that's still on my card and I still have not gotten anywhere with this. This is Horrible, now I may have to spend more money I don't have to get an attorney to help me get my hard earned money back.
Hello Tameka,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I'm supposed to get paid on Wednesday and it's still not here. I'm frustrated and when I call your customer service number. I can't get thru a live person. What's the reason and hold up. I might use another bank or credit union.
Hello Camerina,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I love my Walmart card. I look forward to shopping with it at Walmart for cashback offers. I really love being paid one day earlier than my coworkers. Would be nice if they had chips inside of them. I like the cashback I get after a year.
Hello Fredy,
You've got us all figured out! In fact, we’re a team that's dedicated to providing our customers with the best prepaid debit card possible. Thanks for being a part of the Green Dot family.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I wish that customer service would be able to update information. If I call and verify 5 different security questions, I should be able to have my phone number or email changed. Because of this, I cannot access an online account. My boyfriend has a WM card also and has had this issue; he had fraudulent charges and got a new card; however, he still cant access his transactions online because no one will update his phone number or email address, even after all of the security questions are answered correctly! He even gave the email address and phone number that is on file; he just doesn't have access to the email/phone number anymore. It's ridiculous! and trying to get someone that is understandable in ENGLISH has been one of the worst things; ESPECIALLY when going over FRAUDULENT CHARGES!!!! It has been a nightmare!
Hello Natascha,
It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
I've had my Walmart MoneyCard for several years now & am quite satisfied with this service. I don't have to worry about maintaining a bank account but still have the convenience of having a card I can pay bills with, make purchases, have direct deposit to or even reserve a hotel room. Fees are minimal. I highly recommend this card!!
Hello Debbie,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I've had very good experience with card. No trouble at all with purchase or even paying bills. Would tell everyone about card and would recommend it to every one. It has really help my life easier. Thank you Walmart card.
Hello Rebecca,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
Why doesn't my card let me connect with Uber. Every time I try to catch a Uber or Lyft and enter my card information it doesn't let it connect. It says card not recognized. So it would be nice if y'all could fix this or tell me if I'm doing something wrong. Thank you.
Hi Michael,
We appreciate your feedback. Please note, only personalized cards will work with the Uber App. If you do not have a personalized with your name on it Uber will not be able to recognize your card. We hope this information was helpful, if you have additional questions or concerns please contact us back directly.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I like having the Walmart Moneycard. I get my direct deposit 2 days early and I have control of my money and can always see it all. I like that I can see how much I have so I can plan things out, like bills or fun with the family. I also like that I can put money in the vault so I can save and not spend it all.
Hello Amanda,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I have had an overall good experience with the card. It is both convenient and a hassle at the same time to load and unload at Walmart, I have had no problems with my direct deposit or any e-billing. If I could save a few dollars on load fees and monthly charges it would be a 5 star choice.
Hello Alan,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I like it because part of my pay gets deposited 2 days early and that really helps make it thru to pay day. None of my other accounts offer that. So that's what I really like and no monthly fee because of the deposits from my pay.
Hi Heather,
Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
I really have no complaints about my Wal-Mart Moneycard. It's been great to have a safe place to keep my money. I'm horrible when actually carrying cash and spend it way too easily. And quickly. But with it being on a card I tend to think more about what I spend it on. It's been really convenient when ordering things online as well. I also love earning the cash back incentive when using my card at Walmart! When you don't want a checking account with a ton of extra fees, minimum balances and all the other hoops they make you jump thru the Wal-Mart card is the perfect answer.
Hi Jaime,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
Experience is always great, only thing is I need 24 hour customer service over the phone that can answer calls when anyone calls. And after hours transfer from a bank card to Walmart money card it would be nice, other than that I enjoy using Walmart money card and haven't had a problem since.
Hello Mase,
Thank you for taking the time to review your experience with us. We're so glad you are satisfied with the customer service you were provided, and we thank you for your suggestion regarding extended hours of service. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
The pay/send money to someone but sin is crap. I sent someone $150 and it said that they could go to the Walmart and pick it up. When the person got to Walmart the clerks at the money counter told her that I was being scammed and they had never heard of such a thing. So my $150 had to float around in cyberspace for 2 weeks, until I got it back. You should either delete that option or fix it. Now how do I cancel my card?
Hi Kimberly,
Thank you for sharing your concerns with us. We'd like to have someone look into your account and discuss The Pay Button Issue. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
My direct deposit is not showing up on my card on Wednesday Anymore for the last 2 weeks. Ive been receiving it on Wednesday for the last 2 years. I would like to know if there is a problem. I would like to be informed of any problems concerning my card. Please inform me if there are any changes
Hi Ivan,
Thank you for bringing this to our attention. We'd like to have someone look into your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I have been disputing a transaction for Twin City since February. They over charged my card by $ 300. I only authorized $100. I have called and email the merchant and they will not answer me back. I have filed a dispute and sent in the necessary paperwork but I can’t get a status on my disputed charge that’s been going on since February. I am extremely disappointed.
Hi Adrienne,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
This card was very useful as I was reestablishing myself after filing for bankruptcy. My only complaints are that my direct deposit stopped coming early (I get paid weekly & was getting paid 1 day early), transferring money to another account (even another Green Dot account) isn't possible, and some apps/services (e.g., Venmo, ApplePay) will not accept/verify these accounts.
Hello Megan,
Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
The ability to not be tied up to a bank is wonderful. I get my direct deposit a day early every week and even got my tax refund deposited through this card! It is great to know that I earn cash back on groceries and on gas too. On top of everything else, I have the app too.
Hello Savannah,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
As a owner of a Walmart Money Card I am very satisfied with all the capabilities it has to offer. Direct deposit make life so much easy without having to cash a check on payday. The convenience to purchase items and pay bills online is also a plus. Thanks Walmart. I'm a proud satisfied customer.
Hello Mark,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I have never had any issues with my card and having direct deposit helps a lot. I even got my tax return deposited on my card. I use the mobile app and I love it. I get notified within 5 mins of card being used. Couldnt have asked for a better service.
Hi Bobbie,
Sounds like you've got us all figured out! In fact, we do our best to offer alternatives to traditional banks by offering a variety of features. We hope that you continue to enjoy your Walmart MoneyCard and all of it’s great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I honestly have very limited problems when it comes to using my card in any type of way. Using in the stores, using over the phone, or using over the internet... Paying bills or buying goods is made easy now...
Hi Amanda,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I have trouble everytime trying to use walmartmoneycard.com to view my card. So that is absolutley useless. And I tried to change my phone number for text alerts... that hasn't happened neither. So please rework the internet page and phone systems related to your cards.
Hi Steve,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
I no longer like the app. I can no longer pre-authorize a check for bills and every time there's an update I have to uninstall and reinstall the app and sign in all over and it takes it all day to finally load. I wish the pre-authorization would come back and you all would leave the app alone.
Hi Jenny,
We're sorry to hear this. We will have a Customer Care team member reach out to you to see how we can help.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
The best thing about the Walmart card is you get paid 2 days early, and I love that. The only thing I don't like is that if you want to add more money other than direct deposit it cost you $24.00 to add any amount on it. Thank you.
Hello Roxanne,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Reviewed April 3, 2019
The Walmart MoneyCard is very helpful sending money to family and friends who also have a card. It is pretty simple to send money. Retrieving money sent is easy, too! The only down side is only being able to send $500 a day. Sometimes, this is inconvenient.
Hi Theresa,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
I have had no problems using this card. I don’t like having to retrieve a security # all the time to check my balance or review transactions. I think the charges are too high. $3.00 every time you add money plus $5.00 per month. I am going to look for a cheaper alternative.
Hello Dave,
Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
To be honest, I have no problem with WalMart MoneyCard at this time. I absolutely love how I can stash some cash to the side inside the vault. I shop at Walmart often so if I need cash I grab it for free when I'm done shopping. Thank you for my great experience with the Walmart MoneyCard, I will continue to be a loyal customer.
Hi Regina,
Thank you for providing such valuable feedback. We are so happy to hear that our vault feature is assisting you with your financial needs. Please take advantage of all our online features that are there for your everyday needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
I love my Walmart card. Only complaint is the 3 dollar loading fee. Also my card can't be used on some online purchases because it is considered a pre paid gift card. Other than that great experience. Easy to use and I get my direct deposits earlier than other banks/cards I have used in the past! Thank you!!
Hello Mallory,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
If you lose your card you have no access to your money until you get a new card. Additionally my card split in half and I had to tape it or lose my card number. Going to the money center is no help because the reps do not know how to resolve issues.
Hi Brian,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
My experience has been good. Only problem I’ve ever had was when my card number was hacked and used not by myself for purchases on the internet. I was unable to get my whole check of about $1400 back and Walmart MoneyCard wouldn’t reimburse me.
Reviewed April 3, 2019
I love this service. I find myself using the card now in every aspect of my financial life. I even use it for direct deposit and it is really helpful to sometimes get my paycheck a couple of days earlier. I appreciate the security checks but that can sometimes be inconvenience especially when it locks up my money. I will continue to use the card for direct deposit but I am thinking for splitting my paycheck because of this and will use my other card from Go Bank for Uber payments so that I won't get inconvenience like that again. Great for savings because at least I will know that my money will be protected. Thanks for all that you do.
Hi Sonja,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
My experience has been exceptional except when it comes to finding an ATM that doesn't charge an extreme amount for using their ATM. Walmart stores have them but they are located inside the store and I'm not always near a store or want to go inside just to obtain cash. This would be my only difficulty with this card.
Hello Lisa,
We would like to thank you for your positive feedback. Please be advised that ATM withdraw limits and ATM withdraw fees can vary. Please be sure you use your ATM locator within the app or look for the pulse symbol at the ATM machine. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
Do away with fees and surcharges.... I like to pay my bills, put gas in my vehicle and most importantly, be able to put food on the table for my 5 children???? I do however, enjoy earning cash back with purchases and cash stasher????
Hi April,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Please be sure you use your ATM locator within the app or look for the pulse symbol at the ATM machine. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
No issues with the card. Everything is always up to date and I can get my paycheck 1 day earlier. Withdrawing money is easy and very convenient. There are no fees for withdrawing but the only set back is the fee to deposit cash but I guess that's how Walmart makes some money back.
Hi Mayra,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Feel free to visit our website at https://www.walmartmoneycard.com as we do offer direct deposit that allows you to bypass the check deposit fee. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I went to 2 Walmarts for a withdrawal and both Walmart ATM charged me a fee when it was supposed to be free at those machines. This machine was a Walmart ATM with no fees for withdrawals but it charged me.
Hi James,
Thank you for bringing this to our attention. We'd like to have someone look into your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
As a valued customer it works great. The one flaw I have is linking my new phone# to my card. The win a gift card feature doesn't work for me neither. No matter how surveys, never any money. Thanks in Advance.
Reviewed April 3, 2019
I like all the features, being able to move money into a savings quickly or taking it out quickly with no penalty. I like the Face ID option. It’s an overall well done card but the only option I would change is that it be compatible with Apple Pay. Then it will be perfect.
Reviewed April 3, 2019
It's been a decent service. The only difference is if it goes in that day as a deposit I think it should be there first thing. Our other prepaid card gets it first thing by 6 am when this card shows up at 11:30am. The Green Dot to be able to put money on it should be the same as Walmart not the regular fee for Green Dot. Otherwise we haven't had any issues with the card itself it works well.
Hi Michelle,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer. Feel free to contact us via private message if you have any questions or concerns you would like to discuss.
Green Dot Corporation
Reviewed April 3, 2019
My only negative comment.. is you need quicker responses to email. Otherwise service is great. Reasonably priced and helps me keep in touch with my money control it. Need easier access to help when you do have problems...
Hi Dawn,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
I love my card and I want to keep my card and I use it all the time. And I love all the cash back that you give too. I don’t use the vault but I have been thinking about using it to save money for the holidays.
Hi Emily,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
Pretty good card. Just don't like all the security you have to go through to get your balance, especially when I'm in a store, in a hurry and go to check my balance and I have to wait for an email with a code, that doesn't always come quickly.
Hi Robin,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
I constantly get double charged for almost every online transaction and it is a major hassle to deal with and customer service is very rude about it always. Seriously considering switching to a different card because of this.
Hello Laurel,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
Love my card. Some gas stations cannot process the card at the pump. Most do. I have also seen a couple of time where at a restaurant the tip I leave never gets added. I am not sure if that is a card problem or the restaurant's CC processing process. Wish WalMart had a kiosh for reloads. Customer service can be a long wait! Even the stores than have the designated Money Services areas separate from CS counter.
Hi David,
Thank you for your feedback. We understand that you have some concerns about gas pump transactions. If you're wanting to use your card to make gas purchase the transaction may be declined if the pre-authorization amount exceeds the available balance. Also, don't forget to visit www.attheregister.com for all your reload needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss. We hope this address some of your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
Everything I with my card works perfectly fine. I have no issue with my card. It's very simple. My direct deposit always on time, when I shop at Walmart I earn cash at the end of the year. Very awesome card. I recommend this card to everyone I know.
Hi Stephen,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
All in all, the card serves its purpose. Setting up the account is simple. The website is easily navigated. Two things I dislike are the fee paid when making a deposit, other than a direct deposit & the fact that the card has no chip. Otherwise the card is easy to use & I've had no trouble using it at retailers in addition to Walmart.
Reviewed April 3, 2019
Every time I go in to fill my account it is always met with great workers with positive attitudes. I was very pleased every time I go to use my card. I can can use it just about anywhere. It’s very convenient.
Hi Wayah,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks you for being a loyal customer.
Green Dot Corproation
Reviewed April 3, 2019
Have have had nothing but positive experiences with WalMart MoneyCard! Just wish you'd offer this card for teens as well, my 16 year old daughter just got a job and I tried to get her this card for a pay card but it said you must be 18.
Hi Faith,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I mainly got the Walmart MoneyCard so that I could direct deposit paychecks. This has worked wonderfully since my paycheck is available a day before it normally was. However, having to go through a Walmart line or to the banking center to add additional money detracts a lot from its convenience. It would be extremely helpful to be able to add money the way you can with other debit cards like the Cash app or Venmo.
Hello Isabella,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
The best features of the MoneyCard is the convenience it offers and its features. The convenience of the card is highlighted by direct deposit & debit card functionality. And the features I like best are the direct deposit occurring a day or two early and the ability to make online purchases.
Reviewed April 3, 2019
As an OTR truck driver this card makes it easy to feel safe making purchases at sometimes questionable locations. I simply have a small portion of each paycheck loaded directly on the card and I don't have to risk exposing my regular bill playing bank account with every purchase on the road. Really like the stash vault as an easy savings account for anything left over every week.
Reviewed April 3, 2019
I find that it's easier to use the Walmart card than it is to keep the bank account. I don't have to worry about my balance. I don't have to worry about deposits. No overdraft fees. It's available whenever I want it.
Hi Laurel,
Thanks for sharing your great feedback. You've got us all figured out! In fact, we’re a team that's dedicated to providing our customers with the best prepaid debit card possible. Thanks for being a part of the Green Dot family.
Green Dot Corporation
Reviewed April 3, 2019
Would like to be able to obtain a secondary card for my wife as I have for my A/X Bluebird card, the Wal-Mart card does not work when we visit Jamaica, but the A/X card does! Why is that? Overall is ok, but not great --- I can't even figure out how to order a replacement card without cancelling my whole account (broke mine scrapping ice off my windshield & it's taped together now!), so many annoyances that should be easy fixes! I love the VAULT feature. Thanks.
Reviewed April 3, 2019
The fees are outrageous! You charge me ATM fee even if the owner's fee is $0. With this card having the ability to direct deposit it should be considered an actual bank card. It is considered a debit and most places will not allow payments with this card. Very disappointed and going to be changing soon. Done with the fees!
Hello Angela,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
Just wish I had more options for the money I add in deposits. I would like money back I can use at Walmart in the form of coupons or direct cash back. For every 1000 I deposit or 500 I deposit 10-20 off my purchases.
Hi Lisa,
Thank you for bringing this to our attention. We'd like to have someone review your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I love the convenience of the card and that I can go Walmart and withdraw money like a bank. I also love the mobile app. I just wish it would be considered as a regular bank card instead of as a prepaid card as I can’t use it for somethings which gets frustrating. I may have to look into other options as a result.
Hi Leslie,
Thank you for bringing this to our attention. We'd like to have someone review your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I use my Walmart card to have my direct deposit work pay on it and it is great. I always get my money on time and the customer service is amazing when I have questions. Thank you for making my experience stress free.
Hello Teresa,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I've had a great experience with Walmart Money Card. But the lack of customer service is kind of crazy. It's hard to get in touch with anyone when you need help; you have to basically become a PI to find their number. And when the cash back program it should have extended to all card users but it was only offered to new accounts. People that have been with the company for years, like myself, were left out of this opportunity.
Hi Erika,
We attempted to contact you through the number provided by Consumer Affairs. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!
Thank you,Green Dot Corporation
Reviewed April 3, 2019
Your customer service is awful and they make zero effort to assist customers with any issues. The stops working all the time - block my access to my own money. Also, these transfer limits are a bit absurd. It's my money and of course I am going to spend it. How is it legal that you can block my access to my own money because YOU think I've spent too much in one day? But, your fees are reasonable and I like the early direct deposit & the Walmart cashback.
Hi Courtney,
Thank you for bringing this to our attention. We'd like to have someone review your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
My experience with Walmart MoneyCard has been great. It makes it easier to obtain my paycheck two days earlier than I would normally, which is awesome. I'm able to use it to reserve a hotel or motel. I'm able to use it to purchase items online with absolutely no hassle whatsoever. I would recommend The Walmart MoneyCard to anyone.
Hello Kathy,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
Never had a problem with the card. Easy to load, direct deposit is available, and you can use it almost anywhere. The fees for the card is very small compare to other money card... Getting help is easy as well if there are any problems.
Hello Michelle,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I have been trying to find out why I can't have some of the cool new perks you're giving new customers. So far, I've just been given the runaround. I've been a loyal customer for 10 years. I would like to have cash back rewards and be able to deposit checks via the mobile app. I just don't think that's too much to ask! But instead the people answering my emails just tell me no or don't answer my questions at all. I'm ready to go elsewhere. Is this how you treat all your loyal customers?
Hi Dreama,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
I love the Walmart MoneyCard. It has helped me and my family a lot. We all have it. The savings, the cashback and mainly the protection it gives us. It's easy to use and more you have control of your account just figures away. Love the mobile app, and the alerts great.
Hello Mirella,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
No issues with this card. Only bad experience I have had was being able to reach a Customer Service Rep when needed. And being able to close another card that I had and still have not been able to close it.
Hi Tonja,
Thank you for bringing this to our attention. We'd like to have someone review your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I became a cardholder a little over a year ago. I am fond of this card. It works everywhere, and I don't need to worry about direct deposit not being right. Several times, we've traveled, and I enjoy not having to "notify" the bank that I'll be traveling. Furthermore, having the ability to pay bills using the account and routing number makes things easy as well.
Hello David,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I would recommend your services to anyone. I have had no issues and your direct deposit works well. I do almost all my food shopping at Walmart and have purchased tires and various other products at your store. I have traveled and have had no problems. I have closed my traditional bank account and use your services only.
Reviewed April 3, 2019
I find the Walmart prepaid card easy to use and very convenient. I love how I get paid early with the direct deposit option. I love how you can get nonfiction after every swipe (if you turn that setting on). I love how easy and worry free I can be when using this card. Overall, the experience is perfect.
Reviewed April 3, 2019
Overall not bad, though at times when I try to move money into or out of the vault it won't show properly, or take close to half an hour for the money to show as moved and available. I do like the ability to vault, though, and the "prize entries" though I very much doubt the legitimacy of those. It at least gives me a placebo reason to try to leave more in my vault.
Reviewed April 3, 2019
I love this card. Only one thing about this card that I don’t like is that when I call the back of the card there is no option for me to talk to a live person when I have questions, like my card is expiring soon & I don’t know what to about it & that ticks me off. I hope you please fix this.
Reviewed April 3, 2019
I have been a big fan of my Walmart MoneyCard visa, I recommend the usage ability and accuracy you provide to me as a customer. Keep up the great work! The rewards at the end of the year is a great incentive as well. Access to my account whenever I need it.
Hello Mark,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
Pay 2 days early. I have told all my workmates about this feature. So do not want a traditional bank accounts. Some have opened one. I have even my nearly 80 year old mom using it. I would like my family to use it too but they have non US addresses.
Hi Michelle,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
This card has been very handy in my daily life from paying bills to making online purchases as well as getting my payroll check direct deposited, daily transactions, and even saving for the future. I definitely recommend this card for everyone. Ease of use is spot on.
Hi Milinda,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I am really happy with my Walmart MoneyCard is very easy to bank with it. I have my paycheck send to it and I get pay up to 1 day in advance and is very convenient. Plus every time I purchase with it in a Walmart I get some cents back.
Hi Jenny,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Thank you,Green Dot Corporation
Reviewed April 3, 2019
Love using it. A very good card. Would recommend to anyone. Cashback is amazing and adds up really quickly. I’m already at almost 11 dollars and I don’t buy a lot of things from Walmart with the Cashback Tracker. Very great card.
Hi Melvin,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
Good. Except, I do not want to pay fees. The ability to "stash" money is a *very* good one. Also, the ability to earn money by spending at Walmart. I love that. I really have nothing negative to say. I have had a couple of bonehead customer service reps. And I guess I wish that more places would allow Green Dot Bank (behind the card) to act like a regular bank, using routing and account numbers for automatic payments.
Hi Nicholas,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
It's a great card and helps me out a lot, I hope to see in the future that Walmart will help the blue collar worker rebuild their credit as well by offering a prepaid credit card that helps rebuild your credit and offer a card for credit within the Walmart stores.
Reviewed April 3, 2019
I love the vault, direct deposit the day before, and the ease of using the app. Only thing I don’t like is not being able to use a cash app, other than that it is absolutely amazing. Thank you so much.
Hi Kathleen,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
User friendly. Easy Access to information. Easy to read transactions. Have not had any issues. I think the $3 fee to add cash is not necessary. Many times I've passed up adding cash. The option to photo deposit a check is great. Should always be allowed... not just with direct deposit since there is a 7-10 day hold on your funds.
Reviewed April 3, 2019
The only reason I keep this card is because I can't always use my American Express, but Visa & Mastercard are accepted most everywhere. $4 to load, $5 monthly fee w/out D.D., $2.50 to $3.00 ATM withdrawal and $2.50 to $3.00 for using the ATM. So, I end up paying $15.00 in extra fees just to have a debit card.
Hello Christa,
It was a pleasure speaking with you earlier today. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
I am very pleased with my Walmart Money Card. Most of my direct deposits are done 2 days earlier than actual pay days. I have instant access to my account 24 hours a day via my cell phone or computer. The few times I've called customer service, they have been very helpful. I'm glad I chose Walmart Money Card.
Reviewed April 3, 2019
I’m 100% happy and the“check writing” option is cool??? I recommend it whenever possible. The App is easy to work through as well. All my direct deposit information is handy. Maybe perhaps merging the MoneyCard app and the Walmart app into one would be nice.
Reviewed April 3, 2019
My experience with the Walmart Money Card is being positive. I have my paycheck transfers to the card every two weeks and use it just like you would a credit card. The money back from shopping at Walmart is helpful.
Reviewed April 3, 2019
The card is a ok card to have but ever since I've started my payroll on that card I get charged the monthly fee of 9.95 unless I load 1,000 dollars or more to override it. Also, the ATM fees can be a bit steep too; depending on which and what kind of ATM you go to the company of the ATM can charge an extra fee for using their ATM.
Reviewed April 3, 2019
Receiving paycheck a day early has been great!!! The ease and convenience of cash withdrawals helps a lot. Wish the ATM charges from banks was refunded back to the card. Living in a rural area there are very few if any banks that don't charge a fee.
Reviewed April 3, 2019
The card is easy to use, helps me to put money back, and I can't spend more than I have. I'm able to check my balances without difficulty. It is working out very nicely for me. Have been able to use it anywhere.
Reviewed April 3, 2019
Horrible, still haven’t received a new card that I requested a month ago, can’t speak with a live representative to change address, no help at all. Can’t evn transfer funds due to my card being replaced that I have but yet to receive.
Hi Tyiesha,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
It's great. I don't really have any problems. Thank you. The card allow me to do what I need to do. Very easy access when I need to purchase items. I even got my daughter one for to use. I've had my Walmart money card for a long time in I will continue with it.
Reviewed April 3, 2019
Very easy to use and manage my funds. Appreciate the ability to send money to others. Would really like to receive payroll deposit 2 days prior like other cards do. Not sure how that works. Like the cash back. Like the use of the app and the use of its features.
Reviewed April 3, 2019
The only issues I’ve had with my card have been with using Uber or Lyft. Because of the non-traditional card, I’ve had to pay more for Uber or wait for them because I have no way to pay Lyft. I can only use Uber with gift cards I purchased. And I would love an easier way to deposit additional monies.
Reviewed April 3, 2019
I think the card is great. It is surely a lot less of a hassle than a bank. The direct deposit is very awesome. The only real problem I have with it is that you can only withdraw 500 a day. To me, that seems a little pointless. It's our money, we should be able to access as much of it as we want. But other than that, it's great.
Reviewed April 3, 2019
I love that my paychecks can be there on Thursday and I can pay my bills and not leave work. And I can shop and not Carry cash on my, I can check my account whenever I want. And I love I don't have to get changed to use it.
Hi David,
You've got us all figured out! In fact, we’re a team that's dedicated to providing our customers with the best prepaid debit card possible. Thanks for being a part of the Green Dot family.
Green Dot Corporation
Reviewed April 3, 2019
Somehow, regardless of being very careful about the use of my card, a purchase was made for Amazon Prime that was not mine. It was a purchase of $62.98 and for some reason there’s no way to dispute the transaction from the app at all. The charge was still PENDING when I noticed it, I feel I should have been able to dispute it right then and there but all I could find was information telling me to write a letter to CALIFORNIA.
When I finally did find the proper forms, to add to the situation, for somebody who doesn’t have access to a computer, I can’t fill out a form to dispute the charge from my phone. Now the charge has gone through to my account and I’ve just about given up and am either going to end up having all my money stolen from me or I will have to cancel my card which I would hate to do because I just got everything situated with my direct deposit. Aside from this the only other issue I have had is again, with simplicity. The apps vault function seems highly useful however I can’t access it without verifying my email, when I attempt to verify my email THE VERIFICATION CODE ISNT SENT UNTIL 2 DAYS LATER. By then it’s expired... so I can’t place any money in savings. Putting these two MAJOR issues aside I think everything else is fine.
Hello Brooke,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I know what it is like work as a CSR, but come on guys! You're better than this. MY MONEY THAT I NEED TO SUPPORT FAMILY IS INACCESSIBLE! Why? I never received a card. I can't transfer money out to my other Walmart card because of of this. I can't use my ACH to make a any payments. I HAVE CHILDREN TO CARE FOR!
I contacted support MULTIPLE times and was told to call the automated number where in order to report a need for a new card, then you need to enter in the last four of your card number. Kind of hard to do when you have no card so I tried my last four of my social and last four of my account and NOTHING! Since it has been months of trying to get help from your support I am beginning look into small claims court against you. I want my money I worked hard for (no matter how small) and punitive damages for all the loans/favors/etc that I have had to endure to provide. It would be different if we're just a few days, but months?! Come one, guys! You're Walmart! You should have this down.
Hi Madison,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed April 3, 2019
Only wish is I could use it as credit when my check will be there in a few days. Other than that, I am very happy with it, I know that is not its function but very good with everything else. The charges for taking money out at places that are on the map are a little frustrating.
Reviewed April 3, 2019
I get my paycheck a day early on my card, there's no problem using my card anywhere & I enjoy no service charge since I have direct deposit! Having this card is way better than having a traditional bank card!
Reviewed April 3, 2019
I dislike that I cannot add my card to Apple Pay. I also dislike that I cannot purchase certain things because this is technically not a bank card. I also dislike that I cannot dispute a charge without having to do some crazy form online. I also I am planning on leaving Walmart MoneyCard soon and signing up with a bank.
Hello Coby,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I wish the cost to load money onto my card was lower, it’s such a high fee to add money to my card or I wish I could make a cash deposits. Cashiers and money center workers seem confused when I ask for a cash withdrawal from my debit card but that is the only minor thing that needs improvement. I like the account features. Thank you!
Reviewed April 3, 2019
I usually get my payday 2 days early on Tuesday. For the last past couple weeks it's been a day late. This is messing up my bill pattern. Please fix. Other than that everything else is great! I switched over about a year ago. Glad I made that decision.
Reviewed April 3, 2019
I love the convenience of the Walmart Prepaid card cause getting paid 2 days early helps me avoid late fees on bills. I have a certain amount going to it every pay period so that I can not have the worry of late fees and it also works great for online purchases. The app shows me just how much my balance is in real time.
Reviewed April 3, 2019
I have not had a problem with the service since I've had it. I'm happy with the Walmart money card. And the monthly fee is fair. I'm able to get cash back when I need to. Direct deposit is very convenient.
Reviewed April 3, 2019
3. The app constantly has issues.
4. Alerts are sometimes late.
Hello Thomas,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I love my card. It has been great. I just wish there was a way to instant issue a replacement on the same day... Maybe at Walmart or something, like a temporary card with all your funds until you can get one with your name in the mail. It’s seriously inconvenient being without a card for 5-7 business days.
Hi Kimberly,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
Really like the Walmart Moneycard. Quick and easy to get transaction information. I have had my card for 3 years and it gets a lot of use every day. Never had a problem. It is accepted everywhere. It is free to load money on the card.
Hi Terri,
Thank you for being our valued customer and your business over the years. We look forward to working with you for many more years to come. We value your business and thank you for your continued support. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
I love this service. I would recommend it to everyone. I always get my money on time and it's easy to use. So dependable and earn cash back with my purchases. I am so glad I chose this service as my direct deposit.
Reviewed April 3, 2019
Enjoy my experience with Walmart Visa Card. I’m a satisfied customer. I’ve had the card for 4 plus years. I direct deposit every month. I wish that would allow a reduced monthly rate on the $3.00. Maybe it could be $1.50.
Reviewed April 3, 2019
I love the WM Moneycard because it was always so easy to load, use at stores and keep track of things like my activity and my balance. I never had any trouble with holds on my account or wondering where my money was when I needed to use it.
Hi Alyssa,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
K. I usually hate doing surveys and reviews, but this card is so good I'll give you a bit of my time. I'm a cash only kinda guy at heart, but in today's world you gotta have the plastic, and an account for direct deposit. Banks are horrible, lie about fees and fines (esp overdraft), and generally I've been treated like I'm some kind of pond scum by the clerks. The Walmart/Green Dot card is essentially attached to an online bank, does what no brick and mortar bank does; zero overdraft. In addition too there is a savings account attached, cash back at Walmart, and entries into some drawings with cash prizes (won $25 and I still don't know when I was entered). Direct deposit is super easy, and if you deposit over $1000 in a month there is no fee at all. Cash deposits are $3 to $5 but you can do them at other stores too. The only drawback I've seen is that Uber doesn't take them, but that's fine by me because Lyft does. I haven't found any other place that doesn't, online or brick. Really, I'm a picky customer mostly, my praise is hard to earn. I mean it when I say bravo Walmart, bravo.
Hi John,
You've got us all figured out! In fact, we’re a team that's dedicated to providing our customers with the best prepaid debit card possible. We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks for being a part of the Green Dot family.
Green Dot Corporation
Reviewed April 3, 2019
It would make it a better service for people like myself that travel for work. If we could go to Wal-Mart and get a slip to have our checks direct deposit to our accounts. Some companies will not take just the account and routing info without the paperwork.
Hi James,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to further discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
I love my Moneycard. I get paid a day early, which has come in pretty handy on more than one occasion. Even talked my son's into using this same product. I plan on keeping this card for a long time. Thanks for a great product.
Hi Diane,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
Couldn't be any happier. Love everything. So easy to use, Love that there is no hassle. Truly love Walmart card. Biggest fan. Always recommend this card to everyone I know. I get to deposit my checks in there and I also get to pay bills with this card. It's everything anyone needs.
Hi Steven,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Green Dot Corporation
Reviewed April 3, 2019
So far most of my experiences have been good. Would like to see improvement on ways to fund the card without actually needed to have the card physically in hand....things like check deposit type services and the ability to add funds via an ATM machine.
Hi Michael,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
I’m a fairly new customer, but my experience has thus far been wonderful. I have yet to have a problem with the services. The app is very user friendly. The only issue I’ve had was the failure to sync to my card to Apple Wallet. Other than that service has been perfect.
Hi Estefan,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
The Blue Walmart Card is not accepted at the pump at other Gas Stations. Only the BlueBird American Express Card is accepted at other Gas Stations. The Walmart is very good for traveling out of your residential state. Also, the Walmart card keeps you from not over spending and not charging over draft fees to your account.
Hi Sigrid,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I never received my card in the mail, the numbers are scratched off the old one, Microsoft keep over charging me. I keep getting monthly charges when I can barely use it. It sucks. I don’t have much to be getting took from.
Hello Adrian,
It was a pleasure speaking with you earlier. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I am very happy with the services that Walmart money card has. It's convenient, fast and I can track my money as I please. I would highly recommend it to everyone. I can also save money by putting it in the savings vault. At first I wasn't sure about the card because I didn't know anything about it. I asked the cashier if she could explain it. I am happy that I did. Thank you.
Reviewed April 3, 2019
I love my card. It makes getting my check easier and I have no problems getting my money off. It's makes shopping easy and I am able to talk to someone if I have problem. They are always there to help.
Hello Kelly,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I've had my Walmart money card for almost 4 yrs, and I get my direct deposit 2 days before payday. I've ordered things online made reservations and just about anything card for never had any problems. Just great service and easy to use. Thank you very much.
Reviewed April 3, 2019
I do not think you all should charge fees. I do not like it when I go into other stores beside Walmart you all charging a fee of 1.50 every single time I make a transaction that is taking money away from me. You all said that I will get my direct deposit 2 days early, but I do not get it 2 days early. I really don't like using the Walmart money card because of the charges and the direct deposit. Thanks.
Hello Kenyatta,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
My experience with Walmart money card has been exceptional. I receive my money fast, and since I have direct deposit it's free. I use my card for anything everywhere. I've used had my card almost 3 years and haven't had a single problem with it. I'm thankful for Walmart money card.
Reviewed April 3, 2019
The only bad part is when logging in the app or online most times you have to verify a 6 digit code via text. This is too time consuming. Other than that I love the ability to stash and unstash money quickly. So when you check your balance that "stashed" amount isn't included. Great feature. I also earn cash back from purchases I have made.
Reviewed April 3, 2019
It's a great card. Love the vault savings account. Also it's awesome that we can get cash back on purchases. And I like the direct deposit and how if you add a certain amount you won't have to pay the monthly fee.
Reviewed April 3, 2019
The Walmart money card has been one of the best decisions I've ever made. I don't exaggerate when I say it's better than a bank. I receive my direct deposit on time. NO hassle! It hasn't failed me on anything I've used it for. It's very secure so far. Wish I would have gone to it sooner. It's great not having any issues with my money. I've already recommended it to friends. Thank you Walmart!
Reviewed April 3, 2019
It's a very helpful way to pay bills without a bank account. The only downside is the 3 dollar charge to reload. But other than that works great. Also to buy stuff from online as well I have used it numerous times with no problem.
Reviewed April 3, 2019
I have not been having any trouble with the card. I like card and it is good. Just a couple of places would not accept the card. Redbox and Uber wouldn't let me use the card. I like the reward benefit that I get for using my card at Wal-Mart. I am almost there.
Reviewed April 3, 2019
$5/month fee seems excessive... it would be nice to have automatic link to monthly statement or option of automatic email statement... I plan on canceling the card in some time in the future for a no-fee card.
Hi Sara,
Thank you for bringing this to our attention. We'd like to have someone review your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I love this Walmart card. I use it as my bank, it is so easy to use and I love the rewards as I shop at Walmart all the time. I like that it offers direct deposit that is free and with that it allows the $5 service fee waived.
Reviewed April 3, 2019
Post-unemployment, I had no bank account & cash was incredibly limiting. The card solved essential challenges like direct deposit for paychecks, online shopping, & daily transactions. My three wishes: 1) There's still a social stigma I feel among peers. I wish the card were less obviously a Walmart card. 2) I am not sure you can help, but there are still many times the card can't be used, such as with Uber, or Venmo. 3) If someone wants to add money to my account from another location, they have to have a MoneyCard too in order to transfer funds. I would LOVE to be able to instantly have them transfer money from their bank to my card.
Hello James,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thank you for taking the time to review your experience with us. Your feedback has been shared with our product developers for consideration.
Regards,Green Dot Corporation
Reviewed April 3, 2019
Super freaking easy to use and I love it. Problem is with loading the card if you don’t have direct deposit cause you can’t really use any atms. But other than that, I’ve definite recommended the card to other people.
Hello Lily,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Regards,Green Dot Corporation
Reviewed April 3, 2019
I received an email saying that my card was temporarily suspended due to a potential security issue. Instead of responding to the email, you had me call the number on the back of my card, which was extremely pleasing to me. I was in control of the situation and not a potential victim of a scammer. After verifying a few transactions, which I had made, the ban was lifted and my card was active again. Thank you for the professional way you handled the situation.
Thank you for taking the time to review your experience with us. You're totally right Jeffrey! One of our top priorities is keeping all of your personal information safe and secure. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
It's great, never had any issues and the balance is texted to me and that too is very very helpful, and Direct deposit is a awesome!!!!! I would definitely recommend this service to anyone of my friends and to whoever else might inquire about these services. Thank you very much.
Hello Tom,
You've got us all figured out! In fact, we’re a team that's dedicated to providing our customers with the best prepaid debit card possible. Thanks for being a part of the Green Dot family.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I use direct deposit, online shopping, and earn cash back on gas and groceries. Never had any problems using my card. Stashing hold back money is easy, but I haven't won a prize yet. If I need to unstash money to quickly cover a purchase, it is instantly available.
Hello Jessica,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Regards,Green Dot Corporation
Reviewed April 3, 2019
This was so convenient and easy to use. I would add money and use it online. I would definitely recommend to my friends. Fast easy and convenient. Very easy to use. Gives you the security of being able to use online and not worry about compromising your bank account.
Reviewed April 3, 2019
I have had this card for a few years now. I enjoy the feature that gives me my direct deposit 2 days early it has been a very helpful feature. The service is great I have no problems with anything. Thank you for all your hard work.
Reviewed April 3, 2019
Don’t get my text about my deposits anymore or my balance for some reason! And my card goes out this year. Are they going to send me a new one? But other than that I’m very satisfied with using them at all.
Hi Wendy,
Thank you for bringing this to our attention. We'd like to have someone review your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I like the card. Love that my auto-debit is a day early. There are a couple things I don't like.. The fact that there is a fee to put money on my card and I would like Wal-Mart to have an ATM that you can drive up to. Otherwise it's great!
Hello Michelle,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Regards,Green Dot Coproration
Reviewed April 3, 2019
I like the card, but I since I have two cards, I'd really like the option to log into 2 accounts on the same app. Like use your last 4 digits and passcode for separate logins. I'd also like to have the Murphy discount on gas at the pump instead of wherever it goes. Other than that it's a decent card.
Reviewed April 3, 2019
I absolutely love this card. It's easy to use and is accepted everywhere. It's personalized with my picture on it so if it's stolen they will see it's not the person who is using it. There are no fees to use the card which is even better. I just love the card.
Hello LauriAnn,
Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I understand that in order for your company to make money you need an monthly fee, but why does it have to be a minimum of $1000 for the fee to not be taken. Also I don’t understand that there is a $20 minimum you can reload onto a card and not having much money and having to pay a fee on top of that. I don’t always have that extra $3 just to put $20 or sometimes I don’t even have the $20 just to put on the card when I only needed $10 on the card.
Hello Maurya,
It was a pleasure speaking with you earlier today. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Original Review: April 3, 2019
I would deliver a 5 star rating but I can't stand the fact that I must pay 3 dollars every time I load money because my card is blue rather than black. If I pay a monthly membership, is this really necessary?
Hello Alicia,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I have had really good experience using the card and how easy it is to access and the use of customer service. The waiting for the cashback is somewhat okay but it could have been better if it was able to be back on the cards at the beginning of each month.
Hello Anthony,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
Walmart Money Card is the only card I use, I've tried quite a few banks and credit unions and I will always choose the money card. It's so easy to use the website as well as the app, and saving money to the vault is like a free savings account. I love the Walmart Money Card!
Reviewed April 3, 2019
Really great and convenient. Never had any problems always have been able to use my card and pay bills and cash back. I would recommend Walmart MoneyCard and have recommended it to a few people. Also really enjoy the cash back feature.
Hello Linda,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Regards,Green Dot Corporation
Reviewed April 3, 2019
I love the black card. I use it more than my regular bank card. I have it connected to my daughter so it helps me monitor her spending. Also the ability to set up automatic payment for each month is a great feature.
Reviewed April 3, 2019
My experience was and has been great. One thing that would be a lot better is mobile deposit needs to be faster. Also being able to deposit a check on to the account at an ATM would be even better than mobile deposit but as for my overall experience it's been wonderful and no issues with transaction or unauthorised usage. The app is great, straightforward, and user friendly. I wish I could have won the prize just by keeping money in the vault which is a cool feature and helps save money. I love this card and won't be changing anytime soon lifelong member here. Thanks.
Hello Joshua,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
It would be nice to be able to use my money card with Apple Pay & Android Pay or Google Pay to pay with my phone at other place rather than just a Walmart. Also be nice to use for the Prime Wardrobe. Been a couple of other sites. I like this because you have a block with the prepay cards for them.
Hello John,
Thank you for providing such valuable feedback. We will pass this information along.
Thank you!Green Dot Corporation
Reviewed April 3, 2019
It's banking made super easy and for the person that has a schedule that banks don't cater to. It's also good for getting your checks deposited early. I didn't know anything about this card or account services until I stumbled across it and decided to give it a try. Now I'm never using a bank for my full services anymore.
Reviewed April 3, 2019
Really love using Walmart pay and getting direct deposit and having a free atm. It has been really helpful and the employees have been really helpful with getting to know how to use the card and how to use Walmart pay.
Reviewed April 3, 2019
I loved my Walmart card very convenient and I love the stash vault. It's helps me save money every month especially when I can receive a reward for savings awesome. I love that also get cash back from spending at Walmart or Murphy's is a plus cause that's where I shop and get gas. Amazing card.
Reviewed April 3, 2019
Very happy with the experience I have had with the Walmart money card. Very useful and convenient to my needs. I have had no problems with transactions and my favorite part is the vault savings. What a great feature. I would recommend it to my friends.
Hello Shametria,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
I have nothing but great things to say about the cards, yes cards, I have two different ones, and I don't have any complaints. I also have a direct account with you all, I'm very happy to have an acquaintance with you all, thanks Walmart.
Hello Brenda,
We're so happy to hear that you love your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
The service is fine you have a problem. I don't like the fact that you can't get a LIVE person. I much rather speak a real person. It's more personable and I can get a better understanding with my problem.
Hello Derrick,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed April 3, 2019
Aside from astronomical atm fees I am pleased with my card. I don't enjoy being charged twice every time I pull money out even at a Walmart. Aside from that my card is sufficient. I have my paycheck direct deposited and am also having my income tax direct deposited. I would love it if you could look into lowering the atm fees. Also some places wont take my card which is inconvenient. Other than those 2 issues I am very happy with my service and my card.
Reviewed April 3, 2019
The card is amazing. I had no back account. Was able to get a card and set up my paychecks to be put on it. If I had negative thing to say I wish it was accepted everywhere. There is a few places I can’t use it, but I remember to Mac what I need.
Hello Jonathan,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Green Dot Corporation
Reviewed April 3, 2019
Cash back tracker is great and having direct deposit without going through the normal hassle of banks are awesome. I am a manager and recommend this option for direct deposit to any of my employees without bank accounts. Definitely a great way to store and manage money.
Reviewed April 3, 2019
I love the Walmart money card. I been using it for a good while and also been depositing my checks there. I'd like to have a walmart Visa or master credit card. All in general. I love the walmart card.
Reviewed April 3, 2019
When first got Walmart card I got daily info texted to me. Acct balance direct deposit amounts etc etc. Then one day they stopped. Waited couple days. Still nothing. It is very difficult for me having arthritic fingers & not 20/20 eyesight to have to try to punch all the card numbers incorrectly. I have tried to "update my mobile ph number"... still nothing. I like the card but I really need this to be activated.
Hello Susan,
We’re sorry to hear that you’ve had trouble with your text alerts. We'd like to have a customer support specialist look into this further. We’ll be reaching out to you soon through the contact information provided to us by Consumer Affairs.
We look forward to speaking with you!
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I love my card. Honestly love the cash back reward as well. Wish there wasn’t a 75 cap on it but none the less I really love my card. So many great features are included with it. The account to vault savings option is one of my favorite.
Reviewed April 3, 2019
I've had my card for me years now and for the most part it was great. The issues come in with customer service and trying to dispute transactions. There's too many hoops to jump through to get assistance so I was out of money just to avoid the hassle of trying to dispute the $13 charges, which were reoccurring and shouldn't have been. It ultimately lead to me seeking other banking options and keeping this card just for emergencies, should they arise.
Hello Kimberly,
Thank you for sharing your concerns with us. We'd like to have someone look into your account and discuss the items you wanted to dispute. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
Does not send balance when a deposit is made! It did at first, but does not anymore! I've stopped and put my number in more than once, still no balance, have to call for balance! Please fix **! Have direct deposits twice a month.
Hello Raymond,
We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I love it. My direct deposit goes there and I get paid two days earlier and it's so convenient. I'll recommend it to anyone. It only cost $3 to get started and the good thing about it is it's a reloadable card.
Hello Lapronica,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Regards,Green Dot Corporation
Reviewed April 3, 2019
I love the Walmart card. It is so convenient and super helpful when trying to revive and send money. Such a great way to get money fast. Even direct deposit from your place of employment. I would use this card for everything.
Hello Brittni,
You've got us all figured out! In fact, we’re a team that's dedicated to providing our customers with the best prepaid debit card possible. Thanks for being a part of the Green Dot family.
Regards,Green Dot Corporation
Reviewed April 3, 2019
Thus far I'm enjoying my Walmart Card but can never get a verification code sent to my email address in order to start using the vault feature. Thanks. I'm really trying to save money from my check every week. Any help on this matter would be greatly appreciated.
Reviewed April 3, 2019
Always on time and accepted everywhere. No need to do anything but wait til payday!! Had this card for several years now and never an issue. Also the rewards for shopping at Walmart were useful! I would recommend for anyone that doesn't use banking.
Reviewed April 3, 2019
I get very poor service at my local WalMart Neighborhood Market. I always have to run somone down to help me. Very annoying. I hate that it costs me money to add money to my card. That seems ridiculous.
Hello Ward,
Thank you for taking the time to review your experience with our card. We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Thanks again for being a loyal customer.
Thank you
Green Dot Corporation
Reviewed April 3, 2019
Service representative in the store are pleasant. The wire transferred are slow and it takes 2 or 3 days for the money to host the card. Sometimes I cannot use the app on the phone to check my balance. And it seems okay. The system crashes and you not able to use the card at all. I had issues at lesser 6 Times this month.
Hi Rhonda,
Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs. Feel free to contact us via private message if you have any questions or concerns you'd like to discuss.
Thanks again,Green Dot Corporation
Reviewed April 3, 2019
Very happy with this debit card. Been a user for 5 years now and havent had any problems. Love the cashback earnings and stash features. All around pleased with the service that Green dot bank offers, keep up the great work.
Reviewed April 3, 2019
My husband and I have both used Wal-Mart Money Cards for years. It is so easy to use. We are able to have our paychecks automatically added and have rarely had any problems. Safe and easy to use for almost any purpose.
Hi Patricia,
Thank you for bringing this to our attention. We'd like to have someone review your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I have been surprised and delighted with my experience using this card. I pay no fees, get my paycheck deposited early, earn cash back at Walmart, and am able to use the card everywhere. I tried two other prepaid cards before this one and they were awful. I am so pleased with this experience. Customer service was easy, helpful, polite and convenient to access the two times I utilized it as well.
Hi Margaret,
We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!
Thank you,Green Dot Corporation
Reviewed April 3, 2019
I enjoy how easy it was to use my card every where I go. I like how fast it takes to load and that I am not charged. I was surprised to find out that I earn cash back for purchases I make at Wal Mart. Added Bonus!
Reviewed April 3, 2019
Why is it that a three dollar fee has to be paid every single time money loads to the card. Some people might not have the extra three dollars all the time but just enough for bills to be paid. It's good card to have but a pain sometimes.
Reviewed April 3, 2019
Everything's been wonderful, just wish there were more atms with no fee or a refund of atm fees at certain locations. Also wish it was easier to upgrade to a different card than just the basic blur one. Thank you.
Reviewed April 3, 2019
I love the convenience of this card and the rewards for using it in store at Walmart. I can easily transfer money and load money into it at my local store. My favorite feature is getting my paycheck up to two days early.
Walmart MoneyCard Company Information
- Company Name:
- Walmart MoneyCard
- Website:
- www.walmartmoneycard.com