Walmart MoneyCard Reviews

I tried to pay a bill using my MoneyCard however I was unaware of a $10 fee that was deducted when I loaded money on my card so when I went to pay my bill there was not enough money to cover it. I have been waiting for seven days now. I have made several phone calls and I still have not received my money on my card. I have called the place where I tried to pay my bill several times and they keep telling me that they already released the payment the same day that I tried to make the payment. They tell me there are no pending transactions on their end but on Walmart Money Card's end. Every time I call I don’t get any answers other than it should be back on there in another week. I don’t have another week because I have bills to pay and I want my money now.

The store will offer no refund and the company they use Green Dot will not provide written instructions for a refund either. The customer service department at Green Dot hung up on myself and my wife several times. They are dishonest and disreputable and there is no refund policy on the website the Walmart MoneyCard. For a week solid every time we called they insisted their system is temporarily down. The reason they provided for not activating the card was their claim that we had too many of their cards but we have never purchased one.

Placed an online order with a business and had something come up so called to cancel. I was told by the business the pending charge on my account would be gone in 24 hrs. Well 3 days later the money was still in pending so I called back to find out why. They said that they released the pending charge and the problem is on our end. So called Walmart MoneyCard to find out why the money that was released was still showing in pending on our account and they told us that we would have to wait 2 WEEKS.... Yes that's correct. 2 FREAKING WEEKS to get that pending charge off our account. This is unheard of and unacceptable, I have bills that need to be paid with that money that Walmart MoneyCard is holding hostage! It is my money and they don't want to release it back to me. This is THEFT plain and simple!!!!

Someone stole money from card in Chicago, IL. I live in Texas, I reported it immediately to customer service & they were no help. I was told it could take 45 days for an investigation plus the rep barely spoke English. I'm going to complain to every social media platform & news stations until this is resolved in a timely manner. I was treated like I was liar. The money card is horrible!!!

When I go to atms that do not charge a surcharge I still get charged a surcharge for using my card. I have this MasterCard as well as a visa card through Green Dot and it doesn't do it with my visa card. I would like to see it fixed or I might move them bofh somewhere else.

My card was used unauthorized and these people will not refund my money. They try to take more money every two weeks at 6:33 am every time. I never used this company that is taking my money 39.99. Very upset about this. I've been a customer since 2016.

I had a card with you the company for years and then all of a sudden out the blue, a fraudulent company gas station charges my card and my disputes kept being denied. It happened not once but twice. It shows on your account still pending and few days later it disappear. Shouldn't no one feel like they should get con to a loss of money that they worked hard for, especially when the purchase was never made by me at all.

I originally got this card for safe online shopping. But when I started having my paychecks deposited I noticed I was getting paid a day (if not days!) Earlier! I have never went in the negative with My Wal-Mart Card, which gives me emotional relief compared to a bank card. Whenever I had a large amount of money in my card I learned about the Vault. It was awesome to know when I swiped my card my "savings" was secure. And when I did need to transfer it over, the Unstash feature was instant right on my phone. I have never had a card that offered rewards after 12 months. It's exciting to see what I've earned. :) I love this card and I recommend it to any employed individual!!

Holding my money until the the 10th when the damn merchant already cancelled my order. Will be switching to another company. You can take money quick but can't give it back like you take from me and others.

We suppose to get our refund but found out our card not eligible for deposit. They didn't contact us or send us another card. Now we don't know how we going to get it. We call, no help at all. How can we get this resolved so we can get our refund? We need our money.

May 6, 2019 we noticed our Walmart MoneyCard/Green Dot was used several times without authorization from 5/2/2019 through 5/6/2019. The card was used a total of 8 times during those 5 days to both Pizza Hut and Domino's for a total of $151.91. We had used our card locally on those days in North and South Carolina. The withdrawals for the merchants came from locations in Nebraska (2 locations), Illinois, Virginia (4 Different locations) and New Mexico. On 5/6/2019 as soon as the fraud was discovered we reported the card stolen. A new one was issued in addition to a charge of $3.00 for a replacement card. On 5/22/2019 the $3.00 was reversed by Walmart. 5/8/2019 the original dispute forms were prepared and submitted. No acknowledgement or response was received so the claim was resubmitted.

This last tax season I "added" my ex as a card holder. Was never informed that it was denied. His taxes have been held captive since March. It is June 27th. I have continuously provided every document requested and my account is still locked with no access to the funds. I have legal power of attorney. The IRS has provided multiple transcripts. They continue to request a document from the IRS that literally does not exist, because the IRS will NOT put bank account information on to any documents. I have been fighting and fighting and these people will not unlock my account. The IRS has suggested I hire an attorney and today that is what I am doing.

It's been a great alternative to a bank account. I have had no trouble with my card or account. I do a lot of online shopping and so far they have accepted my card with no trouble. I would encourage anyone that doesn't have a bank account to get one of these cards.

Run as fast as you can from this card. I bought 2 kayaks from a Facebook ad. Turns out it’s a fraud website. I tried filling out the dispute and fraud forms but when I submit it says there is an error. I called into what’s suppose to be Customer service, and got Dell (at least that’s what he told me). Very condescending and zero help. He informed me I had to file the complaint with the website company. Problem was no there is no company, they don’t exist.

I locked my online account. It says locked for 24hrs. My money is in my vault that I can not use. Nobody will help me solve the issue. I need my money now. Can someone please help me? I've been with this card company for over 5 years. Always been great to me but this issue is making me second guess if I want to continue using it.

I have a great experience when I used the automatic service and it is very easy to use and now with the New added app my experience has gotten even better. I would recommend the money card to all of my friends.

Disputes are impossible to process and I never got my money back. Thinking of dropping the card. If the process was more customer friendly I would consider keeping the card. Wal-Mart stopped the scan receipt for savings and I didn't get credit for 1000 I spent on tires.

It works great! And when I shop at Walmart I get money back. It's easy and convenient! I can stash cash to use for holidays or in case of an emergency. There is really not a better card to use! Thanks, Walmart for having this available.

I love my Walmart money card, I use it for everything. Easy to load, check balances. I would recommend this card to anyone and everyone. Balance and checking made easier than any other card I ever used. Thanks for letting me experience the best.

This card has been so easy to use, deposit my check into, use online or in stores. Never have a problem. Love my card!! I would recommend it to to anyone else looking for an alternative to a regular bank.

I have never had any problems with my Walmart money card. I enjoy the money that you can earn just by shopping at Walmart stores and at Walmart.com. I also enjoy being able to look at my account on the money card app and I also enjoy the savings vault. Only downfall is does anyone really ever win the sweepstakes that you are entered into for using the vault.

Great and convenient to use. Never had any security problems, since I got my card years ago. Plus very good website to check on status and history. Can check on purchases and get email notifications. Just wondering when going to get card with chip.

I’ve been using Walmart MoneyCard for about two years. I absolutely love the card up until now. My account have been block for a week now! I’ve cooperated with CSR and sent in documents to verify that it’s my account. I did this June 19th, they told me to give them 2 business day to resolve and lift the block. Here it is the 3rd business day and they told me that they forward the docs to the processing department on June 23rd. And that I should wait another day until the blocked is lift. I’ve requested to speak with the supervisor and was told they were busy taking calls and to give them 4 hours to return my call. I have a small child that I have to take care of and pay daycare fees. Not to mention that I’ve been hit with a water bill that’s due in a couple days. I am upset and frustrated. I never had this problem. My money on this card is used to pay my bills. I need my money.

I have had a great experience with my Walmart Money card since I got it! My past employers did direct deposit of my paychecks to my card, and I always received my pay 2 days before the actual payday. I loved that! My current employer writes paper checks, but I cash them at the local Walmart & have a portion loaded to my card. It would be nice if I didn't have to pay to have the money loaded to my card because they charge me for cashing my paycheck there as well. But overall, I have had a great experience with the Walmart Money card, & I HAVE recommended it to family & friends. In fact, my 2 adult children use a Walmart Money card.???? Thanks.

My card is very reliable, it tho is very limited. Not many carriers accept it as a credit card, if it offered a option for rebuilding credit, that would be amazing. Also if it offered easier ways to stop unwanted fundings taken out, despite, not being able to get go through the original source. I also recommend more rewards to those loyal card users. Who use it wisely, and gave us better ways to borrow money on lean weeks in Order to get through a typical 2 week period, for those that are extremely stretching their budgets to make ends meet, it would be a super nice incentive for those less fortunate, or fallen on hard times. Thank you for your consideration of these points.

I have never had any problems with my card. I have my paycheck direct deposited on my card and usually get my money two days early. It does everything any other card does. I absolutely LOVE getting cash back every year on all products I buy at WalMart.

Is been the best service ever for me. Easy to use and is accepted everywhere. Thanks Walmart for great service. I will always use this card because I like it a lot and I recommend a lot friends to it too.

A lot of businesses do not accept virtual banking payments. It has been an issue with my day to day lifestyle. Other than that enjoy it. I also enjoy that I get my direct deposit early than most banks allow, helps with bill payments.

I've had my card for 3 years. It's been easy to use. I really like the Wal-Mart card ap. It's easy to get the direct deposit from work or like my wife her disability check. Was told even SSI. As the best part is it is free if you have 1000.00 $ deposited every month.

Great card overall. Can use it anywhere. It would be nice to be able to load more than 1000 dollars at one time. I think there should not be a loading limit on this card to better please consumers. While paying for the fees. And it would be nice to lower atm fees.

Never had any issues. I like the fact that I get paid 2 days before my coworkers. If I had to give some criticism I guess I'd say it would be cool to have something like a savings account. There is the option to "stash" money but it is too easy to unstash.

Card good for most part. Just slow processing transactions at times. Would like to have better rewards though. Like more cash back or prizes. Fix this and would better a really great card. Would be willing to use it more.

How come there is a fee for getting money from a Wal Mart atm, is there a difference from any other atm. What is the benefit of having this card compared to other prepaid cards, you still have all the same fees.

There was a fraudulent charge on my account in a city I don't live in which i assume happens all the time. I file transaction dispute and it's denied. I ask the customer service what more info do I need and they said police report. Filed a police report yet denied again. I then call the store that my transaction happened and they have no information on me besides my card. They provided me with a receipt they had a signature that is different from mine and I sent it to be denied again. I provide my attendance record from work that shows I was working when this happened and once again denied. I then email the transaction despite all the information I have and still denied.

Walmart Moneycard account won’t back up unauthorized charges. In fact this is the second time this has happen. This time it was charges for $24.98/$14.50/$27.00. I have called over and over. Only excuses even by supervisors. They refund authorized my 1.00 and 4.99. Anything above that you can kiss your money good bye. Walmart will rip you off. Walmart doesn’t care about the consumer. Doesn’t matter to them about the hard working consumer that barely gets by.

I love my card. It simplifies banking for me. I like Walmart kickbacks. I like that I can add money in many places and withdraw money in many places at low cost. I love the cash back. I love love love getting paid on Wednesdays in a mainly Friday payday world.

Overall I am satisfied but not getting access to my direct deposit a day early anymore has been very disappointing. I love the ability to lock my card but could find no way to dispute a fraudulent charge. I like the cash back from purchases at Walmart and the ability to stash money from the app. I haven’t had to pay a fee on the card yet either.

I haven’t had any problems with this card at all until I most recently had to file a couple disputes that were charged on my card, this amounts still haven’t been added back on and it’s been a couple of weeks already. That’s really my only complaint.

I thinks that is perfect, I really like it, except the transfer for other bank or delivery from Uber eat, Postmates, etc. Also I put all information for direct deposit and some time I have the money 1 day before the payment day, other time no. I wish that the company can fixes this problem in the future.

I’ve had the MoneyCard for almost two years and it’s awesome! Taxes and paychecks can be put on this card. The only thing that’s not the best is that it costs $3 to load money on the card from a paper check which I think shouldn’t cost anything if you put it on at Walmart.

I truly love my Walmart MoneyCard. I recommend it to everyone actually. But honestly it saddens me that many places wont take it because it's prepaid. Other than that, it has given me more life than any other bank account I've had.

I think the monthly charge is a little bit toooo much, $3 was a better charge. I find this is very convenient for me instead of carrying money, I carry my card. I love to shop at Amazon so using my card comes in handy.

This card is convenient. Don’t like having to go to the website to look up details on a transaction. The cash back feature is nice. Wish it didn’t top out at 75. I’ve been topped out for a month and have a month to go. Like the no-fee feature with direct deposit.

They are always attentive to what I need. The customer service is awesome. I never wait that long and they always know what they are doing. No problems ever since I have had the card when I need help from Walmart...

I love my MoneyCard. It is so easy to pay bills. I don’t have to worry about having cash on me. It is very convenient for my direct deposit also. I very highly recommend this card to my family and friends.

Love the card! Very easy to use! Totally recommend it and a big plus is getting my money 2 days before payday. I also like how I receive percentages back for purchases when buying at Walmart. So I strongly recommend the card!

I can’t use my card multiple places because it is prepaid and I have to pay $3 to load my own money on my own card!?!? Why do I have to pay to put money on my card but free to take money off. It makes it difficult to load money unless you only rely on direct deposit.

I’ve had nothing less of a great experience. Especially for someone who has had a hard time getting a regular bank account. And the cash back is nice. I would like to be able to get a customized card. That would be nice.

I have had the MoneyCard for a few years, it seems whenever I have an issue and need to call, people barely speak English, and you can NEVER get a supervisor. I want to speak to a supervisor not yet another rep! Horrible horrible horrible!!!!

Great experience. Only problem is when wawa is free they take 2.75 out in fees. Just wish it was free too, instead of going all the way to Walmart to take money out. Other than that I love getting my money early.

I was checking out all the different prepaid debit card providers and now I have six different ones. I know several people that have the Walmart MoneyCard and I also got one. I, more or less, just use it for online purchases and it's convenient. I normally go to Walmart and reload it. But I hate Walmart so to me, it’s a pain to go there. Other than that, their customer service is all right and I haven't had any problem.

The Monthly fee is ridiculous. If you want people to use your card more, eliminate or greatly reduce the monthly fee. Some of the card rules are counterproductive to using the card. The reloading fees are dumb & way too high. Restructuring your card rules to incentivize card usage is strongly advised.

Lost my card several weeks ago. Ordered a replacement, two weeks later, June 19, it’s still not here. Call up their customer service phone line and they tell me it was supposed to be delivered on a certain date, but obviously wasn’t. So they offered to cancel and send another card, but that wouldn’t until the end of the month. They told me we could not transfer funds to any other bank because it goes against policy. There’s no other way to access my funds, I cannot send money to anyone, even my PayPal because I “don’t have a card on file.” I even found my old card but they could not reactivate it because it’s flagged as lost/stolen. I’m a patient person but I have no way to access my money and I HAVE bills that NEED to be paid. Ridiculous.

I've had direct deposit set up on this card with the same company nearly 3 years. I normally receive my pay Thursdays at 5:15am ET. Today that didn't happen so I called and got no explanation why. I called my payroll department and was informed they've made no changes and there were no rejected deposits. It's 9:28pm and I still have a $0 balance. I'll be changing my direct deposit and getting rid of this account once and for all as soon as I get to work tomorrow???

My card was only damaged. The company closed account to issue new card so now all my funds are frozen and I will lose my monthly cash saved! The web site is horrible. I tried ordering a custom card. Could not!!! Not happy right now. Took 2 hours!!!

My only complaint is accessing my money when the system is down & I can never speak to a live person. Everything is always automated. I also only have a cell phone and am unable to dispute transactions that have been fraudulently charged to my account after I have stopped them so unless I am on a computer can I actually get to the website to file a claim.

I like it because I have not had one problem with the card. They have been super good to work with. My money goes in with no problems and I can use the card anywhere but I would like to see the bank recognized by more companies.

I ordered a new card on the 6th. Was told it will be in my mailbox by the 17th of June. When I didn't receive it on the 17th I called and told me to wait one more day. Here it is the 19th of June and still no card. I called and was told that they will ship me out another card but I have to wait until Monday. I asked for a supervisor and was told there is none. This is ridiculous. I have a whole other card I asked can I put my funds on but they said they can't do that. My next step is a lawyer.

Easy to use and load. I get my direct deposit sent to this card. I use this card because I have credit issues. This limits my choices but I'm glad I found the MoneyCard. Very low monthly fee and I don't have to worry about overdrafts.

So my Walmart MoneyCard account was hacked, all the money we spent. The number on the back of the card has not been accepting calls for a week. Walmart's no help, Green Dot's no help unless you're a platinum member. So I get online to investigate and it looks as though it's been going on for over a year. Not sure if that's correct but there's a lot of people saying they were hacked too and Walmart not doing anything about it.

I have had no problems with my card. Besides having to pay to load money onto my card I don't like that one bit. It'd be nice if it changed. I should not have to pay to put money on my card at WalMart.

Bought the card and tried to verify my info, I'm 24. I know my own personal info and it comes back as unable to verify. I’ve tried the app, the website, Walmart store it was bought from (who the manager even admitted to it being a scam they deal with constantly). And Green Dot website doesn’t give their customer service number online for some strange reason (BECAUSE THEY ARE A SCAM!!!).

Overall I have had a great experience with my WM card only this is I can’t use it through certain apps because it’s prepaid card and I always have a hard time getting my money in store because of machines being down.

I have been using the Walmart MoneyCard for a few years and never had any issues until now. My card was set to expire in July. I loved how I was able to design my new card so I jumped on that. On June 2nd an email was sent advising me that my card was processed and it may take up to 2 weeks; but I was able to continue to use my current card until it arrives. That wasn't the truth. That same day, June 2nd my debit card was deactivated! I called the number on the card and go figure your connected to an outsourced customer service line that couldn't do anything to help but to tell you basically too bad, wait for the card.

Card was great. Even get paid early. Love the way you get to check information on it when you get your check and I like how they give you notifications each time you use your card and a great cash back values each time you use it at Walmart.

Had a card with you guys for years and then all of a sudden out the blue, a fraudulent company charges my card and my disputes kept being denied. Shouldn't no one feel like they should chalk it up to a loss of money that they worked hard for, especially when the purchase was never made by me at all.

I’ve had this card for close to 5 months now and I’ve already had my account compromised. Not only was my account compromised, but I was refused help and I was unable to get any of my money back. The account specialists didn’t understand my questions, refused to transfer me to another specialist on multiple occasions. When my account was compromised I ordered a new debit card as anyone would, which couldn’t be tracked, by me or by the company, and took almost 3 weeks to receive it. So I was borrowing money for 3 weeks due to the fact I couldn’t withdraw or access any money without a card. Absolutely terrible card, terrible customer service, and horrible accountability.

Up until now I've had a good experience using this card. This however, is enough to turn me off permanently. I tried to access my app last night, to be greeted with "Account Blocked Pending Further Review." I contacted the customer support number, and was told that they couldn't help me, gave me a ticket number, and said I would be receiving a call from "Corporate" within a couple of days.

I've had my account hacked, card stolen before and a hacking supposed to be continuously. Is it because I'm disabled and on a fixed income or is it because Walmart allows it and they know that they can't get caught so they target Walmart prepaid customers. You can't get through to anybody. They constantly deny your claims and my last claim on my car door so they denied it and added 200 some dollars extra charges on it, and I never said that. But if they'd read my email that they in my letter that I sent them of what occurred but they don't. They wanted and they delay the process saying they want it but then they get it. Obviously they don't read it.

I do not like that I can't use my card at gas pumps. Either my card is declined or it says my pin is incorrect. That is extremely frustrating. And that is probably my only complaint. But it's big to me. If I could use it at gas pumps I would give a 5 star rating.

So I had a problem where I moved from the West Coast to the East and had to close my Chase Bank account because they don't have them on the east coast. They processed a bill that was submitted after I closed the account. They filed a complaint against me for the bounced fee and sent the letter informing me of this to the address I no longer lived in. This blocked me from opening a bank account so I had to use a Green Dot. Green Dot has been incredibly problematic. I had paid my car insurance and a month later I was rear-ended. The car insurance proceeded to tell me my insurance had expired because Green Dot had rejected a $80 payment when there was $120 in my account, causing me to file an sr22 for 3 years costing me thousands of dollars. They have rejected several charges since including two for my credit card and that credit card closed my account, hurting my credit. I had the money in the account when they did this.

I absolutely love this card. It allows for savings and I can have my check direct deposited. It doesn't charge any fees. It is easy to use. I also like the app as it allows me a quick balance check without logging in. Great Card!! Are there others like it?

I like my card very much. I get my money a few days early. It helps when months are uneven. I can still pay bills on time. There's a cash back reward on Walmart purchases and a vault to help me budget better.

I dislike having to pay a fee ($3.00} every time I want to load money on the card. I also would like the capability of getting cashier checks through this system but I'm not sure how that could work without a physical bank. I like earning the cash back but a year is a long time to wait to get it. I can live with that however. Having part of my income has been helpful to me since I feel I have more control over that money.

I have been happy with my card since day one. Never had any problems with my direct deposit, matter a fact I get paid bi-weekly on Friday but with my Wal-Mart card, my checks are on there Tuesday mornings like clockwork unless it's a holiday.

Mostly please with the card. The only problem that I had a charge on it that wasn't approved. On may, 15 TransUnion put a charge of 21.00 on the card. It is too much of a headache to dispute the charge. It seems you could disapprove, instead of having to log in Web site. Filling out forms. And waiting 5 business days to hear something.

I am highly satisfied with Wal-Mart Money Card. I am happy with not being charged a fee when I use certain ATM machines and I love that I can stash my money. I will continue to use my Walmart Money Card because it has been great and very convenient. I also love that my direct deposit comes early.

I dislike having to pay to load the card. I cash a check when I get paper check so I pay to cash then pay to load the card. One of them should be comp. Having two different amount added to it is a bit much for a person trying to make ends meet.

I've had two money cards, and have been highly satisfied with the ease of use of my account, my only complaint is that I recently got married and can't change my name on the account and card. If I could change it without changing the card number that would make it perfect.

I love my Walmart money card. I wish I was one of the ones that got picked for the $1000. I think it’s very convenient to send money to a family member with the card. This card is great for direct deposit also.

I do not like the monthly fee. And they won't accept it at PayPal. It is terrible that you charge us to put cash on it. Otherwise, it is convenient and I like that direct deposit is available. Thank you.

Works fine as a debit, but would be nice if it would start a gas pump. Functioning only as a debit, means going inside and prepaying for gas. Which means guessing how much it will hold. Bit of a pain. I also don’t like that it often displays my account balance on receipts.

Love my card. The only issue I have is that I wish we had some warning before the company does maintenance. It's embarrassing trying to purchase stuff, and flip money from savings when the app is down for a while... no notice at all.

I think it is a very good card. The only thing I would change is the fact that you can’t use the Walmart ATM without getting charged a fee for it. The best part about it is the fact that you get cash back from shopping at Walmart and Murphy’s.

I have had no issues with the card. It has been easy to use and I like the direct deposit. I wish it would work on gas pumps better but that's the only issue that I have had. Works on some and don't on others.

I really love this card, it is nice to be able to get cashback when purchasing from Wal-Mart and the gas station (Murphy's USA). I wish that after a year, you could cash in on the cashback rewards instead of only being only to it after a year. I understand the first year of having it, to do it that way, but if I continue on with the card, I feel that I should be able to use those throughout the year when needed. Overall, I love this card and have had no issues with it.

I have been using Walmart MoneyCard for a few years now and I like it. My payday is direct deposited 2 days early, my card never overdrafts so I Don't have a ton of Bank fees, and I use it to send money to my other family members who also have a Walmart card. Super convenient when you want to send people money.

I have enjoyed using my card and having it on hand. I also have a Visa MoneyCard. Both are very handy to have. Having a MoneyCard keeps me from spending out of my bank account. It is easy to load money onto the card and to get your balance any time of the day or night.

I have used the Walmart MoneyCard for over 10 years and I love it. I cannot say anything bad about Green Dot bank or the MoneyCard. They have fixed some problems I had in the past and came through with flying colors. I will keep using it for years to come I hope.

Love my Walmart card, I just wish it had a chip. And the cash back is a plus also. The only downside is the fee when I deposit or withdraw money. I have direct deposit but sometimes I have a check and even though the fee is small, it's still money I could use.

I love how easy it is to use and make changes when needed. And that you can really use it anywhere. I am looking forward to trying it out of the country when I travel to see how it works outside of the USA.

Wish they would stop charging me the $3.00 monthly fee. I have direct deposit so I don't know why they keep charging me! I should be reimbursed other than that I have no problem with the card. It's been useful.

I really enjoy the fact that I can use this just like a credit card. I enjoy the fact that I get my benefits early which is save me a lot of heartache and trouble. I enjoy the fact that I can add cash to it and it doesn't take two or three days to add to the balance of my card. It's almost immediately it may be a couple of minutes but still that's better than a couple of days.

My experience with Walmart prepaid card has been positive for the most part. The hardest thing for me is adding additional money to the card that is not direct deposit. I find the $3 fee is hard to come up with as I am on a fixed income. Other than that, the card is easy to use. I like that there are no overdraft charges.

Not sure what you're wanting to know but I’ve been using mine for about 2 yrs. I love it. I get my paycheck quicker than I normally would. I don’t overdraw on my account bc the text keep me updated on what is in my account.

The Walmart MoneyCard is very customer friendly, adding phone numbers in the transaction view would be good to be able to cancel debits and that. Other than that I love the card. Getting cash back is nice too. Thank you for the ease of the Walmart MoneyCard.

I've never had an issue with my card or account. The App reflects purchases immediately and direct deposit is fast and easy. I recommend the use of Walmart MoneyCard to anyone I know who needs a card. I will be sticking with it for a long time. And the money back feature is great.

I am very satisfied with my Walmart MoneyCard. I get paid a day early which is great. I just wish when using our cards at a Walmart they wouldn’t charge you to take your money off WM card but other than that I don’t have any complaints.

I think there should be a way where we could go online and get a monthly statement that shows our name and address. I needed something like that for my work and it is not something you guys offer. If it's not gonna be able to happen I will have to change banks. Thank you.

Works well and is easy to get started. Easy to reload and use. Only drawbacks are no free ATM withdrawal as that no fee would make it better and it comes up as a prepaid card so some services won't take it.

I've had my card for a long time with no issues. Over a month ago I loaded $500 twice over 2 days. When I tried to use my card it was blocked. I called and was told by I had to confirm my identity. When I tried to submit my proof the site said, "card number not found." I tried several times over few days then it has record of my card number online or over phone. I have tried repeatedly to speak with a live person. I have gone to Walmart and they can't help me. So basically I got my money taken stolen by Walmart MoneyCard. I'd like my money please.

I hadn't had problem with MoneyCard until now. I received an email stating I need to verify my ID so I can use my account again. I follow the Web but when I put in my card number to site will not respond. When I call the MoneyCard number it won't let you talk to anyone and there is 200+ dollar on the card. Now I feel I may have to take legal step to get my money back.

I love my MoneyCard. I get paid 1 day before anyone at my job, there's no monthly charge if you have a certain amount added every month. There is even a way to put money in savings. It can be used online and anywhere that takes Visa or MasterCard.

We had to have a replacement card sent out because the card we had broke in half so they told us it will be in by June 13 and nothing so we wait until June 14 and still NOTHING!!! We called and the reps that DO NOT SPEAK GOOD ENGLISH lied and said it was suppose to FedEx to us. LIES!!! CALL BACK AND THEY SAID IT WILL BE OUT SATURDAY JUNE 15. MORE LIES!!! We have been waiting almost 2 weeks for a card and I need to get food, pay a babysitter and rent... It's time for a lawyer. This is outrageous. I've never heard of a company keeping someone else money and their bank card. This is the last time I do not go with a real bank!

I recently lost my Walmart prepaid visa card. I requested a new card and asked for the card to be expedited. I was told of the $15 charge for the card to be expedited and I was told the fee would be waived since I was a long time customer. Great. Well the day of the arrival for the card came and went. No card. I called the next day and was told that another card would here today. No card. I called multiple times in that timeframe of a week and was ensured of the card being expedited. When I called and went thru 4 different CSR's the last one told me that the 2 cards I requested to be expedited were sent standard mail. I was also told that I would receive a call from a "supervisor". Waited an hour no call. I called back went thru 3-4 people again. This time I was told that the 2 cards were expedited. So pretty much lies and the runaround. I still have no card and have to wait 2 weeks to access my $.

I lost my card June 4th and called to get a replacement. They said, "It will be there June 13." I said, "How can I get it sooner?" They said call back in 24 hours to expedite it. So called back the next day. They cancelled the card ordered June 4th which I never told them to and sent another supposedly June 5th and said I would receive it by June 10th. June 10th comed around I get a card. Call and can't use it cause they cancelled it and said another is coming via FedEx, should be here by June 11. June 11th rolls around, no card. Call back. They said wait until June 12. June 12th never get my card. Have to call back to these rude non-English speaking people and have to order another card.

This is a great way for alternate to having a checking account. Text message are sometime aggravating with not providing update information but I do appreciated being provided with a daily balance. This advising me if someone has used my card. I would recommend this card to anyone that was looking for alternate to direct deposit and checking account.

Trying to find the amount of funds I have left in my account is difficult because the phone reminder does not send it to my phone. I have tried to program it twice, but no luck. I have to go to a ATM to find the correct total. Also the card needs to be a thicker so it doesn’t bend in the wallet.

I have the Walmart MoneyCard for three years but after today I will be canceling this card for good. I don’t like for one how on the Walmart MoneyCard app it shows you places to go for free ATM withdraws but it STILL charges you ATM surcharge fees. I don’t how at ATM it says "no surcharge" and Walmart still charges you 2.50 anyway. I tried to pull $100 out of the ATM with a balance of 102.31, the ATM said I didn’t have enough in my account for the surcharge but the WALMART MONEYCARD STILL pulled the 2.50 out of my account then when I went to pull $80, it’s pulled another $2.50. I’m glad I check my receipts because it didn’t show anywhere in my account that $2.50 was pulled out twice!

I have had my card for over a year now and I love it. I have never been displeased by the terms and conditions of my card. It is easy to set up easy to use and the rewards are great. I would and have recommended it to friends and family and even coworkers.

I have had nothing but good experience since I have had my account. Everything works out great. I use the card for direct deposit and love when I have my money early and if I ever notice a charge I dont recognize I call them and they get to the bottom of it quickly.

Never had any problems! Always got my money on time or early, it’s really easy to use. Don’t have to deal with a chip or overdraft fees. Way better than having a bank, the app is really easy to use, see my balance anytime, save money.

I wish there were more locations for us to withdraw money without fees. There aren't enough Wal-Mart locations to pull from or when I do go into a location there are always long lines making this inconvenient. Perhaps a Wal-Mart ATM would be helpful.

I absolutely love my Green Dot card that I use for all my transactions and purchases. :) The rewards for using the cards at Walmart is the best part! I will never choose another card! Thank you! Thank you!!!

I have no complaints, I use my card everywhere I go and I like the unlock and lock feature. The one thing I don't really care for is you can only put money on it at Walmart other than that I wouldn't change a thing about it.

The people who I spoke with were very helpful and understanding. They handled my situation with ease and gave all info that I asked for. I had to call twice as I had two separate issues. Both times it was a fast and easy process.

Can't get an loan with this card even though my work check goes on here every two weeks. Can't use it with Uber or Lyft. Is there any other way I can get an upgrade or better service with this card. Other than that I love Walmart card.

I like how they have 1 day early access of your paycheck through direct deposit. I also like it a lot that you can stash and unstash your own money. I use that quite a lot now. It helps out a lot. I would recommend this card to my family and friends to start them off before trying to get a bank account.

I am glad with my Walmart Money Card, I can get paid 2 days before from my payroll. I am getting my points to use later to pay the monthly fee. No problems with my cards and I like it. I really would like that the reload was free since is from Walmart and there is a monthly $5.00, that's all.

Love the app and my card, would be cool if you could add an option for design your own card, or have options to pick the color of your card/cards. Also if you could add a second account to the app instead of just one. I have two moneycards, for savings and emergency, be cool if I could access both in the same app. Also if it could be added to Apple pay. Other than that it's awesome. I love the stash option.

I love having my card and use it for paying bills to buying groceries. Have had my card for over 8 years and I recommend it to everyone I know. I can keep track of all my transactions on the computer and by phone.

I love having the WM debit card because I don't have to worry about direct deposit or sending money to other WMmoneycardholders when they need it quickly. I use the paper checks to pay bills and my card is accepted easily online and anywhere I usually shop or restaurants. Plus my payroll direct deposit is always early. Thanks!

Doesn’t let me send money and when I do it doesn’t re-burst my card because the money does not get send. It says disable and makes me send it three times and it’s getting annoying. What kind of app is this, barely accepting payment to PayPal or phone numbers but sending money out secretly.

I love the use and convenience of the card. I like the fact of direct deposit and being able to use your money centers in Walmart. Only improvement I might make is to have the chip on the card but I have no problems swiping it. I might also make a link to be able to report suspicious activity directly and instantly rather than the current way which takes a lot of time. I think that would help out your customers greatly. I really have no problems just some suggestions. Like I said I love the card, conveniences, and the cashback offers for using it at your stores. I give it 10 out of 10 being the best and I always promote your card to others.

I have no complaints about this card. Only thing would be nice for long time customers like me would be to have rewards. Love how quickly the funds deposited are available and how my paycheck is available 1 day prior to my paydate.

I have had my card over 8 yrs and love it. It is simple and easy to monitor. I enjoy the simplicity of the use and direct depositing. I would recommend to any family or friend as I have in the past.

I just had my first direct deposit today and my card is locked for further review, I am really concerned that I won't have access to my funds and have a lot of bills to pay in the next day or so that are due. If this isn't resolved today I will be cancelling my account asap.

I like it for the most part, the monthly fee can be a big pain in the butt, but otherwise, it's great. I don't like that it's not viewed as an actual debit card but again it's not that big of a deal so overall it's pretty good.

I love using my MoneyCard for purchases, whether in-store or online with any retailer. It is super easy to use. I have direct deposit, so I have money available 2 days sooner than the rest of my paycheck that goes to my bank on payday. I love that it is accepted anywhere Visa is accepted. There are no usage fees, as long as you deposit at least $1000 each month, but if you don't it is still only $5. This card is so versatile and functional. It is made for people like me!

Good, I like the card, it works very well. And I have had no troubles with it at all for the last several years that I have had it. It is a blue card and I like that color. Thank you, have a very lovely day.

I put money on my Walmart MoneyCard once because I needed a prepaid credit card. I was paying for something. But I never use it. Then the other day, I wanted to put money on it and all of sudden, I got an overdraft fee on it. Still, I would recommend it to somebody.

The card works as it should. Helps us budget and it's nice to be able to see your cashback rewards. Also great how we get the money on there a day or two sooner than we typically get paid. Wish there were more incentives (like at gas stations or Sams Club partnerships.) Thank you!

I am happy with the card but the magnetic strip cracked easy and is now hard to scan at retailers. I like this card because it beats dealing with a bank and no lines to wait in to get the money to use.

I would give it a NEGATIVE -0 if I could. My name is Eric **, card ending in **. I had unauthorized transactions on my account, I reported it, and next thing you know. They blocked my card and my account. They asked for ID Verification and I submitted it and verified it. YET MY ACCOUNT HAS BEEN BLOCKED AND CLOSED! I don't have access to my funds and that's all that I have. I will be going to the BBB and Attorney General's Office next with my complaint about Walmart MoneyCard. Once your card is blocked, you can't even speak with a agent through their customer service number. It's a BIG SCAM, yet they claim to protect their customers. IT'S A COMPLETE LIE!!

Love this card. Love Walmart period and all their products and just love customer service services. Keep up the good work. I am a very happy customer. When I have a problem I always go to the customer service desk and they take care of everything for me. Way to go Walmart Florence S.C.

My card experience has been wonderful. Especially when bills try to bill and there is no money available... there is no charge to cause me money problems. Direct deposit is a lot easier allowing me access to my money immediately. I have had no bad experiences with this card or my money. I hope there won't be no changes that affect my card use in the future.

Pros: Cashback. A debit card that does offer some kind of rewards, no matter how small the cash back on a debit account is a plus. Ease of access. Generally only carry cash when needed but having the money center open at my local store until 9pm is a plus. Card unlock. Adding the card lock feature as well as being able to set my own pin made this the best card for me. Cons: Certain experiences from the same employees at my local money center had me have to chose another store until that employee was no longer at the money center. Doesn’t work EVERYWHERE. This card isn’t accepted by Uber or Uber Eats. The only two places that I have experienced that wouldn’t. Which is only a minor inconvenience.

Why does it take so long for me to get my money. I mean a whole week is too long. But other than that I enjoy my Walmart MoneyCard. I would recommend this prepaid card to anybody! Just work on that uploading process and everything is all good with me????

I am very happy with my Walmart Moneycard and the ease of the Walmart website to track activity, along with the text alerts after each transaction. Automatic deposits and the Paypal interface work very well. I also appreciate the Vault feature. I haven't had any reason to dispute a transaction but the process instructions tell me that I would probably be frustrated by the time delays. In the beginning, my balance appeared on receipts which I did not like, but that has changed -- so thank you. I am a happy customer :-).

For the most part, everything is good; my only issue is that Samsung Pay and Android Pay will not accept the account, even though Samsung states that Green Dot Bank is accepted. I believe Google Pay is not accepting, as well.

My Walmart MoneyCard has always been easy to use. I don’t have to worry about fraudulent activities, overdraft fees, and I have never had problems with losing or misplacing my card. Plus I get to earn a little cash back. It’s fast, simple, and hassle free. Thank you.

It's a affordable prepaid card service. It has good features. I like it because it's convenient. It has worked everywhere I have tried to use it. I think a new look and design will be great. But all in all it's a good prepaid card.

I have had my card for about 8 years. Have never had a problem with it. I use it just like a debit card. I would recommend it to anyone.So do yourself a favor and get one today. I love my card. Thank you.

I really love my Walmart card. I can put money away in the stash account then I will not spend it. I love that I get my check 2 days early. I also like that I can use it like a credit card. Really just love my card.

I have had a great experience with the Walmart MoneyCard. The only issue I have had is using it with Redbox with online payment. And well, my card got bent... but it is still usable. Thank you for your services.

It would be great to have cards with rewards. Also more atm locations with no fees. Some different look on cards, different designs etcetera would be a nice. The ability to earn cash back or points, some sort of bonus would be extremely helpful. Those are our main ideas to make the card and service better than it is right now.

Great card. A life saver!!! I am glad this card is here!!! It is a giant help to so many people, service has been just great and wow!!! No overdrawn charges!!! I just love the cashback for using a card at Walmart!! I wish it would give more back!!!

It’s been a smooth experience. I love getting my deposit a day earlier than everyone else at work! I have recommended this card to many others. Now most of my family use you. Thanks for making “Banking” simple. Thank you.

I have no troubles using my card. I like that my pay is on it a day before. The only thing I don't like is that, one week it's on at 4am, then another it will 530 am. I enjoy the convenience of the card. It's good that the card can't be overdrafted.

I have had a problem getting a new card. It is cracked and I need a new one and customer support hasn't helped me at all. I need a new card. And it is about to expire in a few months and I need the card extended. And customer support is no help on that either.

I love that it has an option to put your money in sort of a savings and that gives you the chance to win cash prizes, I also like how you get a percentage of money back on anything spent in Walmart or at a Murphy's gas station.

I have had the MoneyCard for about a year and a half, and have not had any negative experiences aside from the length of time it takes to mobile deposit a check. I appreciate the absolute control over your money and your card, knowing exactly when things will come out. Nothing is ever a surprise.

Love my card and account but why are there not chips in them yet? I would love to have the card with the chip. It seems more secure than a regular card. I love the stash feature. This helps me save money for things without having a separate account.

I wish the card was accepted by more places. Chase Bank and car rental places, for example, don't take the account and that can really get in the way when you're out of town and need a car rental. Or are trying to make a car payment when your bank doesn't have a physical location near you.

I am beyond pissed off with the Walmart MoneyCard and their customer service reps over the phone. I ordered a card online and got the routing number and account number from an account 5 years ago sent to me so I got my direct deposit sent to that not knowing they opened up another account and only sent me a card for that one, so all my money got put on a card that I didn't even receive, I have had 2 checks go into the account which they will not let me access, and have had 3 different reps tell me lies about when my card with money on it will arrive, I am now getting hit with hundreds of dollars in late fees from bills.

I had a tax preparer do my taxes. She ordered the card, gave me the log in info and after that I’d never heard from her, I’d never received the card. I log in to find that thousands of dollars have been spent and I call Walmart MoneyCard, customer service number, doesn’t work at all. I’ve been calling for weeks and it seems as if they shut their customer service down. Don’t use them.

Half the people can't speak English. They charge you for using a NO Surcharge ATM. They hang up on you when they can't answer your questions. I rather deal with a face to face English speaking person. Never TF again!!!!

All the above are my experiences so far. Great product. Great service. Secure transactions. Secure ID with the Walmart MoneyCard. So far my experiences have been completely positive. So far no data breach security concerns. So far no Identity Theft concerns. The transactions are processed correctly. No mystery fees, charges, taxes, etc. I like the cash back feature.

Updated on 06/19/2019: Walmart's MoneyCard resolution team stated they tried to reach me do I called them at the number and ext. they provided. The agent stated my second request had been denied already even though it hadn't even been ten days since I had sent paperwork so they hadn't received it. She asked me to fax it and they would reopen the dispute. I faxed the paperwork and called a few days later and spoke with a very rude man who said he had no access to fax. He stated I would have to email it in. He didn't respond to my question of why then was I given a fax number? So now I am going to email the information in. Is this a ridiculous merry go round or what?

My fiance just had a baby and her job provided her with a loan that was deposited on my card. The day after it hits my card gets blocked. I called and was told to provide mine and her driver's license and something from her job stating the deposit was hers and the amount. We provided all these documents. It was only supposed to take 2 business days. It is going on a week. Block is still on there. They keep saying my documents are invalid and just rude. We have sent in exactly what they asked for. I am very dissatisfied, that money was to help make sure my 2 kids had what they needed while the mother of my children was on maternity leave.

I've moved and gotten a new phone number but can't change my information to be able to continue to use this card. I guess I'll need to get another card. It has been easy to use and has never been refused for any purchase.

The only thing that I recommend improving on is the fact that I cannot load money onto my card anywhere but Walmart or through direct deposit. It would be nice to be able to buy a card or pay with a different card to load my Walmart debit card with additional funds without having to go into Walmart to do it.

I'm very pleased with the Wal-Mart MoneyCard except when I can't find an ATM that will let me withdraw. I like getting paid early though. It's just like using a real bank card. Just wish it would let me stop payments.

I love getting cash back yearly for shopping at Walmart. It would be great if this was offered at other retailers as well. Also, I'm unable to use my card for certain subscriptions which is frustrating. I'm unable to send money over Facebook. I'm unable to use this card at phone store as well and I really want a new phone!

The Walmart money card is so easy to use, because it is accepted anywhere that the "Visa" logo is excepted. I like to use my card for online shopping, because I can any load any amount needed, and I able to keep my most of my personal and banking I formation private.

I feel it's the safest card you can have. When you buy something I just put a little more than I need just in case there a scam. Whenever I go on vacation I just load my WalMart card. But I wished it would work international. I go to Mexico every year but most of the time it won't work. But otherwise I think it's the safest credit card you can have. Most of my kids have that credit card as well and many of my friends and family also got one after I explained how well it protects you from really getting scammed. I will have one the rest of my Life.

You very good at keeping track of my transactions. Wish my card more secure. Would like to know it safe to use my card online. That there be fraud and theft protection. Other than that I think the card is okay. Thank you.

I'm very satisfied with my Walmart money card I get direct deposit early like it states and it's easy to use. I love that there's an app that helps you keep track of your money and spending. There are also other perks to having the Walmart money card such as cash back you get a percentage of cash back when you shop at Walmart.

I never receive text messages for deposits. When I call I have to enter my full account number and full social security number. It is a pain in the ** and I'm looking to switch companies. With the fees charged statement should be issued.

I love my Walmart card. I get paid 2 or a day before payday. And I love saving money from Walmart. I can take money out from anywhere I want. I love to put money in my card at any register or any store.

I love my card and the perks of having it! The only negative thing is that the card isn't very durable. I would like it if the card itself was a little bit stronger and would last a little more than 3 months.

When I moved I had a hard time changing my address and phone number. It told me to apply for another card but I have direct deposit and would have to go through a long process to change d/p to another.

This MoneyCard has worked wonders for my family. It is convenient and reliable, works everywhere, and has easy online access that I feel secure with! I like being rewarded for buying what I need and want and the online shopping benefits are amazing.

It is convenient and efficient. I don't like paying the monthly $3 charge. The card is accepted everywhere. I have not had an issue with the card, I use it to book hotel rooms, rent vehicles and make online purchases.

I have liked everything about this card and the convenience has been awesome. BUT when I took some money to WALMART to load onto my card they charged me 3 dollars. That's insane. I'm already paying a monthly fee for the card and I went out of my way to go to WALMART and load money and I get charged 3 dollars. Unacceptable!!!

It is very easy to get a card. I use it for direct deposit. For work as well as income tax. I have never had a problem with either. (Also I would receive my paycheck two days before everyone else that was the nice.) I always tell people they should get a Walmart card.

Wrote and called about unauthorized use of my card. Was supposed to be refunded and still have not gotten my money back. Over $100 taken from my account. Had to get new card. Have not gotten a call updating me or anything, all I want is my money refunded back.

It’s a great way to hold and use money. Just wish it was accepted at more places like Uber eats and Apple Pay. Other than that great card, the 2 days before break helps out sometimes. Maybe have the customizable?

Since receiving my Wal-Mart debit card, I have had mostly good experiences. Customer service is always very helpful and respectful. The app is super easy to access and operate, especially the vault to help you save money. Not only do you save, but you're entered in sweepstakes for a chance to win money for saving!!! Only problem I've had is the false advertisement of free withdraws from any Wal-Mart atm. On the package my card came in, it explained any Wal-Mart atm allowed me to get a balance inquiry and withdraw with no charge. Now I have to go out of my way to purchase something for cash back. This is overall a great card!

Like service... Adds my deposits on time... Allows me to pay my bills on time without having to mail them... I have no personal bank accounts, so Money Card Debit Card allows me to withdraw money, for a small fee, anytime 24 hours a day... 7 days a week.

Honestly I feel as a customer like I’m being robbed. I shouldn’t have to pay a fee to use a Walmart ATM. If in fact it’s a contracted ATM in all locations Walmart should fix this. Soon I will rid the card because I see no beneficial usage at this point.

I have never had a problem with my card, it's always been accurate and I've always had help in a timely manner with the customer service for the card. Would definitely recommend to family or friends. Thank you for your support and accuracy with everyday living.

I love my Walmart MoneyCard. I get paid early and able to stash and unstash money when I need to. There is a lot of convenience with this card. The app is very easy to use and you can always have your account information on you.

My experience overall has been positive. I have request a replacement card as my card is bent almost in half but I have not yet received it. Can someone help with that request as I have not received it or an update?

I use my card mainly to transfer cash between accounts since my bank is not located close to me. It is a simple process and works well. The only issue I have is the daily limits with the transfer. It could take days to get money transferred because you can only move 500 at a time. This can be frustrating at times. But other than that the service works well.

The only issue I have ever had was disputing a transaction but haven't had any issues lately. But haven't had any issues recently. I really like where I can lock my card when it is not in use. Really nice.

I've been using the MoneyCard for nearly a year now and absolutely LOVE the ease of use, reload and access to cash accessibility. Has just about all the features most BIG BANKS offer minus most of the issues with fees and overdraft related charges. I've never had to deal with customer service, which speaks VOLUMES, as I've never had to call over some ludicrous overdraft charge or hidden fee (usually caused by the bank itself not reflecting certain charges in as close to real time as possible. Tracking money on plastic vs paper can get tricky if funds withdrawals are delayed especially if the bank takes a few days to reflect pending transactions, which has been my prior issue with other banks). The App is user friendly as offers A LOT of very useful features.

It's ok. Could be better. I only uses it for son to get direct deposit cause he's not old enough for his own card. Having to log in and get a verify each time you log in is not cool. Time wasting when you're trying to check balance.

My tax check was deposited into my account April 24, 2019. A block was put on my account because you guys claim that you all needed a check stub for an IRS Tax refund check (which isn't possible because it's a Federal Income Tax Check) so I proceeded to go get all the possible paper from the IRS building in Indianapolis, IN and also all possible paperwork from H&R Block (which is who sent the deposit) and still the block remained so I then called customer service to request that the deposit be sent back to who the deposit came from. Here it is June 5, 2019 Walmart Moneycard is still holding my money, taking their fees and there is still a block on my Walmart MoneyCard and also my Walmart MoneyCard account and you have yet to return the deposit back to who sent it so they can handle the situation properly. Tyron **.

My boyfriend card was compromised on the 16th of May for $494 and some change. We filed a dispute the same day we found out it the money was stolen from his account. They said that We would have to wait for a dispute packet in the mail and that could take 3 to 5 business days. Which it took almost 10 business days for us to receive it in the mail. So finally on the eighth day we received the dispute packet in the mail and we filled it out as soon as possible and faxed it to them the same day we receive the dispute packet. Someone spent almost five hundred dollars at a gas! Station!!!! We have found out that the dispute was denied the same day we sent off the fax!!! How can you all Investigate the transactions that were placed in one day. That’s just impossible to me. And we filed a appeal and they said it can take up to 90 DAYS!!! To get his money back which is unacceptable!! We just got pay on the 15th of May!!!!