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Walmart MoneyCard Reviews

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About Walmart MoneyCard

The Walmart MoneyCard is a prepaid banking card. The card includes a variety of features such as cash back rewards at Walmart.com, Walmart Fuel Stations and Walmart stores. The card has no fees at Walmart locations, and it has a mobile app that lets you track your purchases and deposit funds into your account.

Visit www.walmartmoneycard.com
Pros
  • Cash back on Walmart purchases
  • 2% APY annually
  • Up to four free family accounts
Cons
  • No fees only at Walmart locations
  • Numerous fees

Walmart MoneyCard Reviews

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    Page 10 Reviews 1130 - 1280
    Verified purchase

    Reviewed June 17, 2019

    Works fine as a debit, but would be nice if it would start a gas pump. Functioning only as a debit, means going inside and prepaying for gas. Which means guessing how much it will hold. Bit of a pain. I also don’t like that it often displays my account balance on receipts.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Timothy,

    Thank you for providing such valuable feedback. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Online & App

    Reviewed June 17, 2019

    Love my card. The only issue I have is that I wish we had some warning before the company does maintenance. It's embarrassing trying to purchase stuff, and flip money from savings when the app is down for a while... no notice at all.

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    Verified purchase

    Reviewed June 17, 2019

    I think it is a very good card. The only thing I would change is the fact that you can’t use the Walmart ATM without getting charged a fee for it. The best part about it is the fact that you get cash back from shopping at Walmart and Murphy’s.

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    Verified purchase
    Ease of Use

    Reviewed June 17, 2019

    I have had no issues with the card. It has been easy to use and I like the direct deposit. I wish it would work on gas pumps better but that's the only issue that I have had. Works on some and don't on others.

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    Verified purchase

    Reviewed June 17, 2019

    I really love this card, it is nice to be able to get cashback when purchasing from Wal-Mart and the gas station (Murphy's USA). I wish that after a year, you could cash in on the cashback rewards instead of only being only to it after a year. I understand the first year of having it, to do it that way, but if I continue on with the card, I feel that I should be able to use those throughout the year when needed. Overall, I love this card and have had no issues with it.

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    Verified purchase

    Reviewed June 17, 2019

    I have been using Walmart MoneyCard for a few years now and I like it. My payday is direct deposited 2 days early, my card never overdrafts so I Don't have a ton of Bank fees, and I use it to send money to my other family members who also have a Walmart card. Super convenient when you want to send people money.

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    Verified purchase

    Reviewed June 17, 2019

    I have enjoyed using my card and having it on hand. I also have a Visa MoneyCard. Both are very handy to have. Having a MoneyCard keeps me from spending out of my bank account. It is easy to load money onto the card and to get your balance any time of the day or night.

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    Verified purchase

    Reviewed June 17, 2019

    I have used the Walmart MoneyCard for over 10 years and I love it. I cannot say anything bad about Green Dot bank or the MoneyCard. They have fixed some problems I had in the past and came through with flying colors. I will keep using it for years to come I hope.

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    Verified purchase

    Reviewed June 17, 2019

    Love my Walmart card, I just wish it had a chip. And the cash back is a plus also. The only downside is the fee when I deposit or withdraw money. I have direct deposit but sometimes I have a check and even though the fee is small, it's still money I could use.

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    Verified purchase

    Reviewed June 17, 2019

    I love how easy it is to use and make changes when needed. And that you can really use it anywhere. I am looking forward to trying it out of the country when I travel to see how it works outside of the USA.

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    Verified purchase
    Price

    Reviewed June 17, 2019

    Wish they would stop charging me the $3.00 monthly fee. I have direct deposit so I don't know why they keep charging me! I should be reimbursed other than that I have no problem with the card. It's been useful.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jennifer,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed June 17, 2019

    I really enjoy the fact that I can use this just like a credit card. I enjoy the fact that I get my benefits early which is save me a lot of heartache and trouble. I enjoy the fact that I can add cash to it and it doesn't take two or three days to add to the balance of my card. It's almost immediately it may be a couple of minutes but still that's better than a couple of days.

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    Verified purchase
    Ease of Use

    Reviewed June 17, 2019

    My experience with Walmart prepaid card has been positive for the most part. The hardest thing for me is adding additional money to the card that is not direct deposit. I find the $3 fee is hard to come up with as I am on a fixed income. Other than that, the card is easy to use. I like that there are no overdraft charges.

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    Verified purchase

    Reviewed June 17, 2019

    Not sure what you're wanting to know but I’ve been using mine for about 2 yrs. I love it. I get my paycheck quicker than I normally would. I don’t overdraw on my account bc the text keep me updated on what is in my account.

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    Verified purchase
    Customer Service

    Reviewed June 17, 2019

    The Walmart MoneyCard is very customer friendly, adding phone numbers in the transaction view would be good to be able to cancel debits and that. Other than that I love the card. Getting cash back is nice too. Thank you for the ease of the Walmart MoneyCard.

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    Verified purchase
    Online & App

    Reviewed June 17, 2019

    I've never had an issue with my card or account. The App reflects purchases immediately and direct deposit is fast and easy. I recommend the use of Walmart MoneyCard to anyone I know who needs a card. I will be sticking with it for a long time. And the money back feature is great.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 17, 2019

    I am very satisfied with my Walmart MoneyCard. I get paid a day early which is great. I just wish when using our cards at a Walmart they wouldn’t charge you to take your money off WM card but other than that I don’t have any complaints.

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    Verified purchase

    Reviewed June 17, 2019

    I think there should be a way where we could go online and get a monthly statement that shows our name and address. I needed something like that for my work and it is not something you guys offer. If it's not gonna be able to happen I will have to change banks. Thank you.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Andy,

    Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Resolution In Progress
    Verified purchase

    Reviewed June 17, 2019

    Works well and is easy to get started. Easy to reload and use. Only drawbacks are no free ATM withdrawal as that no fee would make it better and it comes up as a prepaid card so some services won't take it.

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    Customer ServiceStaff

    Reviewed June 17, 2019

    I've had my card for a long time with no issues. Over a month ago I loaded $500 twice over 2 days. When I tried to use my card it was blocked. I called and was told by I had to confirm my identity. When I tried to submit my proof the site said, "card number not found." I tried several times over few days then it has record of my card number online or over phone. I have tried repeatedly to speak with a live person. I have gone to Walmart and they can't help me. So basically I got my money taken stolen by Walmart MoneyCard. I'd like my money please.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello David,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Customer Service

    Reviewed June 17, 2019

    I hadn't had problem with MoneyCard until now. I received an email stating I need to verify my ID so I can use my account again. I follow the Web but when I put in my card number to site will not respond. When I call the MoneyCard number it won't let you talk to anyone and there is 200+ dollar on the card. Now I feel I may have to take legal step to get my money back.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Lori,

    It was a pleasure speaking with you earlier today. We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist.

    Thank you!

    Green Dot Corporation

    Resolution In Progress
    Verified purchase

    Reviewed June 17, 2019

    I love my MoneyCard. I get paid 1 day before anyone at my job, there's no monthly charge if you have a certain amount added every month. There is even a way to put money in savings. It can be used online and anywhere that takes Visa or MasterCard.

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    Customer ServiceStaff

    Reviewed June 15, 2019

    We had to have a replacement card sent out because the card we had broke in half so they told us it will be in by June 13 and nothing so we wait until June 14 and still NOTHING!!! We called and the reps that DO NOT SPEAK GOOD ENGLISH lied and said it was suppose to FedEx to us. LIES!!! CALL BACK AND THEY SAID IT WILL BE OUT SATURDAY JUNE 15. MORE LIES!!! We have been waiting almost 2 weeks for a card and I need to get food, pay a babysitter and rent... It's time for a lawyer. This is outrageous. I've never heard of a company keeping someone else money and their bank card. This is the last time I do not go with a real bank!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Dajae,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Customer ServicePunctuality & SpeedStaff

    Reviewed June 15, 2019

    I recently lost my Walmart prepaid visa card. I requested a new card and asked for the card to be expedited. I was told of the $15 charge for the card to be expedited and I was told the fee would be waived since I was a long time customer. Great. Well the day of the arrival for the card came and went. No card. I called the next day and was told that another card would here today. No card. I called multiple times in that timeframe of a week and was ensured of the card being expedited. When I called and went thru 4 different CSR's the last one told me that the 2 cards I requested to be expedited were sent standard mail. I was also told that I would receive a call from a "supervisor". Waited an hour no call. I called back went thru 3-4 people again. This time I was told that the 2 cards were expedited. So pretty much lies and the runaround. I still have no card and have to wait 2 weeks to access my $.

    I was worried about this happening and knew I should have rerouted my direct deposit. But I was given assurances that weren't met multiple times. So now my bills will be late and I have to borrow $ just to get thru. I hate traditional banking and thought this would be a great alternative. It isn't. The customer service is horrendous. Lies and the runaround. I have been a customer for years! So maybe this was just my "luck" & I fell thru the cracks? Well this my 3rd such experience with Walmart prepaid visa. The other 2 times my card was compromised and I pretty much went thru the same thing. The only difference with the other 2 times I was able to get a temp card and $ transferred to it for temp fix. But not this time.

    So I am writing this to help anyone else who maybe human and occasionally loses things. If you lose your card you better have a back-up plan. Because Walmart prepaid visa will leave you hanging. That's not to mention the hassle you have to go thru if your card is compromised and the lengthy process of resolving that issue. I wish you made it that hard on the scumbags who compromised my card. Needless to say I am done with this card. Once my new card "magically" appears I will close this account down. 2 weeks of not having access to my $ is unacceptable. At least the last 2 times my card was compromised there was a resolution. Should have followed the old saying fool me once shame on you. Fool me twice shame on me. So I will accept it being my fault and find a company that takes care of their customers. Esp when it comes to $$$. The card itself works fine. It's the customer service that is horrendous!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Kerry,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Resolved outside ConsumerAffairs
    Customer ServiceStaff

    Reviewed June 14, 2019

    I lost my card June 4th and called to get a replacement. They said, "It will be there June 13." I said, "How can I get it sooner?" They said call back in 24 hours to expedite it. So called back the next day. They cancelled the card ordered June 4th which I never told them to and sent another supposedly June 5th and said I would receive it by June 10th. June 10th comed around I get a card. Call and can't use it cause they cancelled it and said another is coming via FedEx, should be here by June 11. June 11th rolls around, no card. Call back. They said wait until June 12. June 12th never get my card. Have to call back to these rude non-English speaking people and have to order another card.

    Here it is a week since I have been able to access my money and have not got my card. I have been charged 3 times 24 dollars and still haven't got my card. And they claim there is no supervisor to speak with. It is June 15th and they said I should get it through FedEx on June 18th but can't get me a tracking number with FedEx. You can best believe if I don't have my card by that day I will be contacting my lawyer. I'm not playing with my money. They put me in a hardship with bills and I have kids to feed. Now I am scraping money to make ends meet! I did cancel my direct deposit. I will never use them and I want my money!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Keri

    We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed June 13, 2019

    This is a great way for alternate to having a checking account. Text message are sometime aggravating with not providing update information but I do appreciated being provided with a daily balance. This advising me if someone has used my card. I would recommend this card to anyone that was looking for alternate to direct deposit and checking account.

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    Verified purchase
    Customer Service

    Reviewed June 13, 2019

    Trying to find the amount of funds I have left in my account is difficult because the phone reminder does not send it to my phone. I have tried to program it twice, but no luck. I have to go to a ATM to find the correct total. Also the card needs to be a thicker so it doesn’t bend in the wallet.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Loren,

    Thank you for providing such valuable feedback. Feel free to contact us directly with any other questions or concerns that you may have. We appreciate your business and thank you for allowing us the opportunity to make things right.

    Have a great day!

    Thanks,

    Green Dot Corporation

    Corinne increased rating by 4 stars.
    Customer ServicePrice
    After a positive interaction with Walmart MoneyCard, Corinne increased their star rating.

    Original Review: June 13, 2019

    I have the Walmart MoneyCard for three years but after today I will be canceling this card for good. I don’t like for one how on the Walmart MoneyCard app it shows you places to go for free ATM withdraws but it STILL charges you ATM surcharge fees. I don’t how at ATM it says "no surcharge" and Walmart still charges you 2.50 anyway. I tried to pull $100 out of the ATM with a balance of 102.31, the ATM said I didn’t have enough in my account for the surcharge but the WALMART MONEYCARD STILL pulled the 2.50 out of my account then when I went to pull $80, it’s pulled another $2.50. I’m glad I check my receipts because it didn’t show anywhere in my account that $2.50 was pulled out twice!

    After speaking on the phone for 30 minutes and requesting multiple times to speak to a supervisor I was told I had to wait 24 for a review, a review?? My money was stolen and I have to wait to possibly get it back. I’ll try to contact the BBB but I will be closing out this card before my next direct deposit. It’s bad enough my account was already overdraw because of a $5 “monthly fee”. Yes, it was good getting paid two days before payday but it’s so not worth it. $10 or more a month may not seem like a lot but it is to me. I worked on a VERY LIMITED income.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Corinne,

    It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Contract & TermsEase of Use

    Reviewed June 13, 2019

    I have had my card for over a year now and I love it. I have never been displeased by the terms and conditions of my card. It is easy to set up easy to use and the rewards are great. I would and have recommended it to friends and family and even coworkers.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 13, 2019

    I have had nothing but good experience since I have had my account. Everything works out great. I use the card for direct deposit and love when I have my money early and if I ever notice a charge I dont recognize I call them and they get to the bottom of it quickly.

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    Verified purchase
    Punctuality & SpeedOnline & AppEase of Use

    Reviewed June 13, 2019

    Never had any problems! Always got my money on time or early, it’s really easy to use. Don’t have to deal with a chip or overdraft fees. Way better than having a bank, the app is really easy to use, see my balance anytime, save money.

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    Verified purchase

    Reviewed June 12, 2019

    I wish there were more locations for us to withdraw money without fees. There aren't enough Wal-Mart locations to pull from or when I do go into a location there are always long lines making this inconvenient. Perhaps a Wal-Mart ATM would be helpful.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Teresa,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a message that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 12, 2019

    I absolutely love my Green Dot card that I use for all my transactions and purchases. :) The rewards for using the cards at Walmart is the best part! I will never choose another card! Thank you! Thank you!!!

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    Verified purchase

    Reviewed June 12, 2019

    I have no complaints, I use my card everywhere I go and I like the unlock and lock feature. The one thing I don't really care for is you can only put money on it at Walmart other than that I wouldn't change a thing about it.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed June 12, 2019

    The people who I spoke with were very helpful and understanding. They handled my situation with ease and gave all info that I asked for. I had to call twice as I had two separate issues. Both times it was a fast and easy process.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Kassie,

    Thank you for taking the time to review your experience with us. We're so glad you are satisfied with the customer service you were provided. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.

    Have a Great Day!

    Green Dot Corporation

    Verified purchase

    Reviewed June 12, 2019

    Can't get an loan with this card even though my work check goes on here every two weeks. Can't use it with Uber or Lyft. Is there any other way I can get an upgrade or better service with this card. Other than that I love Walmart card.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Yvonne,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed June 12, 2019

    I like how they have 1 day early access of your paycheck through direct deposit. I also like it a lot that you can stash and unstash your own money. I use that quite a lot now. It helps out a lot. I would recommend this card to my family and friends to start them off before trying to get a bank account.

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    Verified purchase

    Reviewed June 12, 2019

    I am glad with my Walmart Money Card, I can get paid 2 days before from my payroll. I am getting my points to use later to pay the monthly fee. No problems with my cards and I like it. I really would like that the reload was free since is from Walmart and there is a monthly $5.00, that's all.

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    Verified purchase
    Online & App

    Reviewed June 12, 2019

    Love the app and my card, would be cool if you could add an option for design your own card, or have options to pick the color of your card/cards. Also if you could add a second account to the app instead of just one. I have two moneycards, for savings and emergency, be cool if I could access both in the same app. Also if it could be added to Apple pay. Other than that it's awesome. I love the stash option.

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    Verified purchase

    Reviewed June 12, 2019

    I love having my card and use it for paying bills to buying groceries. Have had my card for over 8 years and I recommend it to everyone I know. I can keep track of all my transactions on the computer and by phone.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 12, 2019

    I love having the WM debit card because I don't have to worry about direct deposit or sending money to other WMmoneycardholders when they need it quickly. I use the paper checks to pay bills and my card is accepted easily online and anywhere I usually shop or restaurants. Plus my payroll direct deposit is always early. Thanks!

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    Verified purchase

    Reviewed June 12, 2019

    Doesn’t let me send money and when I do it doesn’t re-burst my card because the money does not get send. It says disable and makes me send it three times and it’s getting annoying. What kind of app is this, barely accepting payment to PayPal or phone numbers but sending money out secretly.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Nickola,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 12, 2019

    I love the use and convenience of the card. I like the fact of direct deposit and being able to use your money centers in Walmart. Only improvement I might make is to have the chip on the card but I have no problems swiping it. I might also make a link to be able to report suspicious activity directly and instantly rather than the current way which takes a lot of time. I think that would help out your customers greatly. I really have no problems just some suggestions. Like I said I love the card, conveniences, and the cashback offers for using it at your stores. I give it 10 out of 10 being the best and I always promote your card to others.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 12, 2019

    I have no complaints about this card. Only thing would be nice for long time customers like me would be to have rewards. Love how quickly the funds deposited are available and how my paycheck is available 1 day prior to my paydate.

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    Verified purchase

    Reviewed June 12, 2019

    I have had my card over 8 yrs and love it. It is simple and easy to monitor. I enjoy the simplicity of the use and direct depositing. I would recommend to any family or friend as I have in the past.

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    Reviewed June 12, 2019

    I just had my first direct deposit today and my card is locked for further review, I am really concerned that I won't have access to my funds and have a lot of bills to pay in the next day or so that are due. If this isn't resolved today I will be cancelling my account asap.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Marisa,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 12, 2019

    I like it for the most part, the monthly fee can be a big pain in the butt, but otherwise, it's great. I don't like that it's not viewed as an actual debit card but again it's not that big of a deal so overall it's pretty good.

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    Verified purchase
    StaffEase of Use

    Reviewed June 12, 2019

    I love using my MoneyCard for purchases, whether in-store or online with any retailer. It is super easy to use. I have direct deposit, so I have money available 2 days sooner than the rest of my paycheck that goes to my bank on payday. I love that it is accepted anywhere Visa is accepted. There are no usage fees, as long as you deposit at least $1000 each month, but if you don't it is still only $5. This card is so versatile and functional. It is made for people like me!

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    Verified purchase

    Reviewed June 12, 2019

    Good, I like the card, it works very well. And I have had no troubles with it at all for the last several years that I have had it. It is a blue card and I like that color. Thank you, have a very lovely day.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jessica,

    Thank you for providing such valuable feedback. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed June 12, 2019

    I put money on my Walmart MoneyCard once because I needed a prepaid credit card. I was paying for something. But I never use it. Then the other day, I wanted to put money on it and all of sudden, I got an overdraft fee on it. Still, I would recommend it to somebody.

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    Reviewed June 11, 2019

    1. You have to upload money in order to purchase.
    2. Then to activate they ask you your social security number birthday/Address.
    3. A monthly fee of 5$.

    4. There much better money card than this. Is is awful. It's takes a hour or money before you can even have access to (your) money!!!! The worst card in the entire world. Dont waste your money with Walmart period!!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jessica,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 11, 2019

    The card works as it should. Helps us budget and it's nice to be able to see your cashback rewards. Also great how we get the money on there a day or two sooner than we typically get paid. Wish there were more incentives (like at gas stations or Sams Club partnerships.) Thank you!

    Chloe

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Chloe,

    We’d like to thank you for your feedback. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Kevin increased rating by 2 stars.
    After a positive interaction with Walmart MoneyCard, Kevin increased their star rating.

    Original Review: June 11, 2019

    I am happy with the card but the magnetic strip cracked easy and is now hard to scan at retailers. I like this card because it beats dealing with a bank and no lines to wait in to get the money to use.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Kevin,

    It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right.

    Thank you,

    Green Dot Corporation

    Customer ServiceStaff

    Reviewed June 10, 2019

    I would give it a NEGATIVE -0 if I could. My name is Eric **, card ending in **. I had unauthorized transactions on my account, I reported it, and next thing you know. They blocked my card and my account. They asked for ID Verification and I submitted it and verified it. YET MY ACCOUNT HAS BEEN BLOCKED AND CLOSED! I don't have access to my funds and that's all that I have. I will be going to the BBB and Attorney General's Office next with my complaint about Walmart MoneyCard. Once your card is blocked, you can't even speak with a agent through their customer service number. It's a BIG SCAM, yet they claim to protect their customers. IT'S A COMPLETE LIE!!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Eric,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Customer ServiceStaff

    Reviewed June 10, 2019

    Love this card. Love Walmart period and all their products and just love customer service services. Keep up the good work. I am a very happy customer. When I have a problem I always go to the customer service desk and they take care of everything for me. Way to go Walmart Florence S.C.

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    Verified purchase

    Reviewed June 10, 2019

    My card experience has been wonderful. Especially when bills try to bill and there is no money available... there is no charge to cause me money problems. Direct deposit is a lot easier allowing me access to my money immediately. I have had no bad experiences with this card or my money. I hope there won't be no changes that affect my card use in the future.

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    Verified purchase
    Staff

    Reviewed June 10, 2019

    Pros: Cashback. A debit card that does offer some kind of rewards, no matter how small the cash back on a debit account is a plus. Ease of access. Generally only carry cash when needed but having the money center open at my local store until 9pm is a plus. Card unlock. Adding the card lock feature as well as being able to set my own pin made this the best card for me. Cons: Certain experiences from the same employees at my local money center had me have to chose another store until that employee was no longer at the money center. Doesn’t work EVERYWHERE. This card isn’t accepted by Uber or Uber Eats. The only two places that I have experienced that wouldn’t. Which is only a minor inconvenience.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Grayson,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 10, 2019

    Why does it take so long for me to get my money. I mean a whole week is too long. But other than that I enjoy my Walmart MoneyCard. I would recommend this prepaid card to anybody! Just work on that uploading process and everything is all good with me????

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    Verified purchase
    Installation & Setup

    Reviewed June 10, 2019

    I am very happy with my Walmart Moneycard and the ease of the Walmart website to track activity, along with the text alerts after each transaction. Automatic deposits and the Paypal interface work very well. I also appreciate the Vault feature. I haven't had any reason to dispute a transaction but the process instructions tell me that I would probably be frustrated by the time delays. In the beginning, my balance appeared on receipts which I did not like, but that has changed -- so thank you. I am a happy customer :-).

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    Verified purchase
    Online & App

    Reviewed June 10, 2019

    For the most part, everything is good; my only issue is that Samsung Pay and Android Pay will not accept the account, even though Samsung states that Green Dot Bank is accepted. I believe Google Pay is not accepting, as well.

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed June 10, 2019

    My Walmart MoneyCard has always been easy to use. I don’t have to worry about fraudulent activities, overdraft fees, and I have never had problems with losing or misplacing my card. Plus I get to earn a little cash back. It’s fast, simple, and hassle free. Thank you.

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    Verified purchase
    Price

    Reviewed June 10, 2019

    It's a affordable prepaid card service. It has good features. I like it because it's convenient. It has worked everywhere I have tried to use it. I think a new look and design will be great. But all in all it's a good prepaid card.

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    Verified purchase

    Reviewed June 10, 2019

    I have had my card for about 8 years. Have never had a problem with it. I use it just like a debit card. I would recommend it to anyone.So do yourself a favor and get one today. I love my card. Thank you.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 10, 2019

    I really love my Walmart card. I can put money away in the stash account then I will not spend it. I love that I get my check 2 days early. I also like that I can use it like a credit card. Really just love my card.

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    Verified purchase

    Reviewed June 10, 2019

    I have had a great experience with the Walmart MoneyCard. The only issue I have had is using it with Redbox with online payment. And well, my card got bent... but it is still usable. Thank you for your services.

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    Verified purchase

    Reviewed June 10, 2019

    It would be great to have cards with rewards. Also more atm locations with no fees. Some different look on cards, different designs etcetera would be a nice. The ability to earn cash back or points, some sort of bonus would be extremely helpful. Those are our main ideas to make the card and service better than it is right now.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Patrick,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Staff

    Reviewed June 10, 2019

    Great card. A life saver!!! I am glad this card is here!!! It is a giant help to so many people, service has been just great and wow!!! No overdrawn charges!!! I just love the cashback for using a card at Walmart!! I wish it would give more back!!!

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    Verified purchase

    Reviewed June 10, 2019

    It’s been a smooth experience. I love getting my deposit a day earlier than everyone else at work! I have recommended this card to many others. Now most of my family use you. Thanks for making “Banking” simple. Thank you.

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    Verified purchase

    Reviewed June 10, 2019

    I have no troubles using my card. I like that my pay is on it a day before. The only thing I don't like is that, one week it's on at 4am, then another it will 530 am. I enjoy the convenience of the card. It's good that the card can't be overdrafted.

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    Verified purchase

    Reviewed June 10, 2019

    I have had a problem getting a new card. It is cracked and I need a new one and customer support hasn't helped me at all. I need a new card. And it is about to expire in a few months and I need the card extended. And customer support is no help on that either.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jared,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 10, 2019

    I love that it has an option to put your money in sort of a savings and that gives you the chance to win cash prizes, I also like how you get a percentage of money back on anything spent in Walmart or at a Murphy's gas station.

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    Verified purchase

    Reviewed June 10, 2019

    I have had the MoneyCard for about a year and a half, and have not had any negative experiences aside from the length of time it takes to mobile deposit a check. I appreciate the absolute control over your money and your card, knowing exactly when things will come out. Nothing is ever a surprise.

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    Verified purchase

    Reviewed June 10, 2019

    Love my card and account but why are there not chips in them yet? I would love to have the card with the chip. It seems more secure than a regular card. I love the stash feature. This helps me save money for things without having a separate account.

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    Verified purchase

    Reviewed June 9, 2019

    I wish the card was accepted by more places. Chase Bank and car rental places, for example, don't take the account and that can really get in the way when you're out of town and need a car rental. Or are trying to make a car payment when your bank doesn't have a physical location near you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 9, 2019

    I am beyond pissed off with the Walmart MoneyCard and their customer service reps over the phone. I ordered a card online and got the routing number and account number from an account 5 years ago sent to me so I got my direct deposit sent to that not knowing they opened up another account and only sent me a card for that one, so all my money got put on a card that I didn't even receive, I have had 2 checks go into the account which they will not let me access, and have had 3 different reps tell me lies about when my card with money on it will arrive, I am now getting hit with hundreds of dollars in late fees from bills.

    My family and I are starving with no way of getting anything we need because all I am being told is that they are sorry but sorry doesn't feed us, sorry doesn't get my bills paid and or the late fees caused from all this paid, it's beyond messed up how nothing is being done to get me access to my money. And now to top it off, the card with my money on it finally arrived over 2 weeks later, and now they put a hold on my funds on this one because they sent me a new card because they lied about when the card with money on it would arrive. Something other than sorry needs to be done but they clearly don't care about people's lives or how their mistakes and lack of action is doing to a person/family's life.

    I now have 2 cards which neither I can access MY HARD EARNED MONEY from. And have to wait an additional 5 days just to receive yet another card. This is wrong and completely inhumane to do to somebody and their family. Never had a single problem when I had an account with them 5 years ago, but now all this is making me completely regret putting my trust in them with my money. Something needs to be done to make this right, I don't deserve to pay all these late fees, and my family does not deserve to be starved by your mistakes...

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Marcus,

    We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist.

    Thank you!

    Green Dot Corporation

    Customer Service

    Reviewed June 9, 2019

    I had a tax preparer do my taxes. She ordered the card, gave me the log in info and after that I’d never heard from her, I’d never received the card. I log in to find that thousands of dollars have been spent and I call Walmart MoneyCard, customer service number, doesn’t work at all. I’ve been calling for weeks and it seems as if they shut their customer service down. Don’t use them.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Erika,

    Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Customer ServicePriceStaff

    Reviewed June 7, 2019

    Half the people can't speak English. They charge you for using a NO Surcharge ATM. They hang up on you when they can't answer your questions. I rather deal with a face to face English speaking person. Never TF again!!!!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Donald,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase
    StaffProcess

    Reviewed June 7, 2019

    All the above are my experiences so far. Great product. Great service. Secure transactions. Secure ID with the Walmart MoneyCard. So far my experiences have been completely positive. So far no data breach security concerns. So far no Identity Theft concerns. The transactions are processed correctly. No mystery fees, charges, taxes, etc. I like the cash back feature.

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    Customer ServiceContract & TermsStaffProcess

    Reviewed June 7, 2019

    Updated on 06/19/2019: Walmart's MoneyCard resolution team stated they tried to reach me do I called them at the number and ext. they provided. The agent stated my second request had been denied already even though it hadn't even been ten days since I had sent paperwork so they hadn't received it. She asked me to fax it and they would reopen the dispute. I faxed the paperwork and called a few days later and spoke with a very rude man who said he had no access to fax. He stated I would have to email it in. He didn't respond to my question of why then was I given a fax number? So now I am going to email the information in. Is this a ridiculous merry go round or what?

    Original Review: I recently was denied my dispute with Walmart MoneyCard for about $300. My 5 year old son made unauthorized purchases on Google play. I would never authorize my 5yr old to make any online purchase especially 300 hundred dollars worth in one day! It's clearly unauthorized and what's ridiculous was their reason for denial. They stated it must be authorized because he's my son. Huh? I submitted a dispute form, called, and even provided a police case number. I was actually hung up on by a supervisor at one point. I even sent them my son's birth certificate. Though in their contract it doesn't state anything about relationship or age of the offender. So I don't know why they asked for it. But the whole process denied basic logic and common sense!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Carol,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Customer Service

    Reviewed June 7, 2019

    My fiance just had a baby and her job provided her with a loan that was deposited on my card. The day after it hits my card gets blocked. I called and was told to provide mine and her driver's license and something from her job stating the deposit was hers and the amount. We provided all these documents. It was only supposed to take 2 business days. It is going on a week. Block is still on there. They keep saying my documents are invalid and just rude. We have sent in exactly what they asked for. I am very dissatisfied, that money was to help make sure my 2 kids had what they needed while the mother of my children was on maternity leave.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Robert,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a message that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Ease of Use

    Reviewed June 7, 2019

    I've moved and gotten a new phone number but can't change my information to be able to continue to use this card. I guess I'll need to get another card. It has been easy to use and has never been refused for any purchase.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Rhonda,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 6, 2019

    The only thing that I recommend improving on is the fact that I cannot load money onto my card anywhere but Walmart or through direct deposit. It would be nice to be able to buy a card or pay with a different card to load my Walmart debit card with additional funds without having to go into Walmart to do it.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 6, 2019

    I'm very pleased with the Wal-Mart MoneyCard except when I can't find an ATM that will let me withdraw. I like getting paid early though. It's just like using a real bank card. Just wish it would let me stop payments.

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    Verified purchase
    Customer Service

    Reviewed June 6, 2019

    I love getting cash back yearly for shopping at Walmart. It would be great if this was offered at other retailers as well. Also, I'm unable to use my card for certain subscriptions which is frustrating. I'm unable to send money over Facebook. I'm unable to use this card at phone store as well and I really want a new phone!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Morgan,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Ease of Use

    Reviewed June 6, 2019

    The Walmart money card is so easy to use, because it is accepted anywhere that the "Visa" logo is excepted. I like to use my card for online shopping, because I can any load any amount needed, and I able to keep my most of my personal and banking I formation private.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Shelly,

    Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs.

    Thanks again,

    Green Dot Corporation

    Verified purchase
    Sales & Marketing

    Reviewed June 6, 2019

    I feel it's the safest card you can have. When you buy something I just put a little more than I need just in case there a scam. Whenever I go on vacation I just load my WalMart card. But I wished it would work international. I go to Mexico every year but most of the time it won't work. But otherwise I think it's the safest credit card you can have. Most of my kids have that credit card as well and many of my friends and family also got one after I explained how well it protects you from really getting scammed. I will have one the rest of my Life.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Kermit,

    Thank you for being a valued customer. We look forward to working with you for many more years to come. We value your business and thank you for your continued support.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed June 6, 2019

    You very good at keeping track of my transactions. Wish my card more secure. Would like to know it safe to use my card online. That there be fraud and theft protection. Other than that I think the card is okay. Thank you.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Harry,

    Thank you for taking the time to review your experience with us.One of our top priorities is keeping all of your personal information safe and secure. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed June 6, 2019

    I'm very satisfied with my Walmart money card I get direct deposit early like it states and it's easy to use. I love that there's an app that helps you keep track of your money and spending. There are also other perks to having the Walmart money card such as cash back you get a percentage of cash back when you shop at Walmart.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Sarrita,

    Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed June 5, 2019

    I never receive text messages for deposits. When I call I have to enter my full account number and full social security number. It is a pain in the ** and I'm looking to switch companies. With the fees charged statement should be issued.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jeana,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 5, 2019

    I love my Walmart card. I get paid 2 or a day before payday. And I love saving money from Walmart. I can take money out from anywhere I want. I love to put money in my card at any register or any store.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Esther,

    Thank you for taking the time to review your experience with us. We value the opportunity to help people with their financial needs and do our best to offer alternatives to traditional banks. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thank you so much for being a loyal customer.

    Green Dot Corporation

    Verified purchase

    Reviewed June 5, 2019

    I love my card and the perks of having it! The only negative thing is that the card isn't very durable. I would like it if the card itself was a little bit stronger and would last a little more than 3 months.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Michael,

    Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs

    Regards,

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed June 5, 2019

    When I moved I had a hard time changing my address and phone number. It told me to apply for another card but I have direct deposit and would have to go through a long process to change d/p to another.

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    Verified purchase

    Reviewed June 5, 2019

    This MoneyCard has worked wonders for my family. It is convenient and reliable, works everywhere, and has easy online access that I feel secure with! I like being rewarded for buying what I need and want and the online shopping benefits are amazing.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Patrick,

    Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.

    Green Dot Corporation

    Verified purchase
    Price

    Reviewed June 5, 2019

    It is convenient and efficient. I don't like paying the monthly $3 charge. The card is accepted everywhere. I have not had an issue with the card, I use it to book hotel rooms, rent vehicles and make online purchases.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Synethia,

    Thank you for providing such valuable feedback. We value your business and thank you for allowing us to assist you with your financial needs.

    Thanks again,

    Green Dot Corporation

    Verified purchase

    Reviewed June 5, 2019

    I have liked everything about this card and the convenience has been awesome. BUT when I took some money to WALMART to load onto my card they charged me 3 dollars. That's insane. I'm already paying a monthly fee for the card and I went out of my way to go to WALMART and load money and I get charged 3 dollars. Unacceptable!!!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Joshua,

    We attempted to contact you through the number provided by Consumer Affairs. Please contact us at your earliest convenience, so we can assist you with resolving your concerns. Our corporate office is open Monday through Friday from 9:00am – 6:00pm (PST). We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 5, 2019

    It is very easy to get a card. I use it for direct deposit. For work as well as income tax. I have never had a problem with either. (Also I would receive my paycheck two days before everyone else that was the nice.) I always tell people they should get a Walmart card.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Francisco,

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you

    Regards,

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed June 5, 2019

    Wrote and called about unauthorized use of my card. Was supposed to be refunded and still have not gotten my money back. Over $100 taken from my account. Had to get new card. Have not gotten a call updating me or anything, all I want is my money refunded back.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Elizabeth,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 5, 2019

    It’s a great way to hold and use money. Just wish it was accepted at more places like Uber eats and Apple Pay. Other than that great card, the 2 days before break helps out sometimes. Maybe have the customizable?

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Christopher,

    It was a pleasure speaking with you earlier today. We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed June 5, 2019

    Since receiving my Wal-Mart debit card, I have had mostly good experiences. Customer service is always very helpful and respectful. The app is super easy to access and operate, especially the vault to help you save money. Not only do you save, but you're entered in sweepstakes for a chance to win money for saving!!! Only problem I've had is the false advertisement of free withdraws from any Wal-Mart atm. On the package my card came in, it explained any Wal-Mart atm allowed me to get a balance inquiry and withdraw with no charge. Now I have to go out of my way to purchase something for cash back. This is overall a great card!

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    Verified purchase
    Punctuality & Speed

    Reviewed June 5, 2019

    Like service... Adds my deposits on time... Allows me to pay my bills on time without having to mail them... I have no personal bank accounts, so Money Card Debit Card allows me to withdraw money, for a small fee, anytime 24 hours a day... 7 days a week.

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    Verified purchase

    Reviewed June 5, 2019

    Honestly I feel as a customer like I’m being robbed. I shouldn’t have to pay a fee to use a Walmart ATM. If in fact it’s a contracted ATM in all locations Walmart should fix this. Soon I will rid the card because I see no beneficial usage at this point.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Talier,

    Please contact us at your earliest convenience, so that we may assist you with resolving your concerns. Our corporate office is open Monday through Friday from 9:00am - 6:00pm (PST). We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed June 5, 2019

    I have never had a problem with my card, it's always been accurate and I've always had help in a timely manner with the customer service for the card. Would definitely recommend to family or friends. Thank you for your support and accuracy with everyday living.

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    Verified purchase
    Punctuality & SpeedOnline & AppEase of Use

    Reviewed June 5, 2019

    I love my Walmart MoneyCard. I get paid early and able to stash and unstash money when I need to. There is a lot of convenience with this card. The app is very easy to use and you can always have your account information on you.

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    Verified purchase

    Reviewed June 5, 2019

    My experience overall has been positive. I have request a replacement card as my card is bent almost in half but I have not yet received it. Can someone help with that request as I have not received it or an update?

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    Verified purchase
    Process

    Reviewed June 5, 2019

    I use my card mainly to transfer cash between accounts since my bank is not located close to me. It is a simple process and works well. The only issue I have is the daily limits with the transfer. It could take days to get money transferred because you can only move 500 at a time. This can be frustrating at times. But other than that the service works well.

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    Verified purchase
    Staff

    Reviewed June 5, 2019

    The only issue I have ever had was disputing a transaction but haven't had any issues lately. But haven't had any issues recently. I really like where I can lock my card when it is not in use. Really nice.

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    Customer ServiceOnline & AppEase of Use

    Reviewed June 5, 2019

    I've been using the MoneyCard for nearly a year now and absolutely LOVE the ease of use, reload and access to cash accessibility. Has just about all the features most BIG BANKS offer minus most of the issues with fees and overdraft related charges. I've never had to deal with customer service, which speaks VOLUMES, as I've never had to call over some ludicrous overdraft charge or hidden fee (usually caused by the bank itself not reflecting certain charges in as close to real time as possible. Tracking money on plastic vs paper can get tricky if funds withdrawals are delayed especially if the bank takes a few days to reflect pending transactions, which has been my prior issue with other banks). The App is user friendly as offers A LOT of very useful features.

    Only CONS: Mobile deposit (which realistically should be a major Pro) is delayed by a week. My company doesn't offer direct deposit unfortunately so I was elated to see this feature once I downloaded the app. Womp, Womp, Womp. If I submit a picture of my check Friday afternoon it hasn't been available until the following Friday (tested it a few times, thank goodness I wasn't in dire straits) and once submitted you can't unsubmit and just take it into one of their many stores. If speed of deposit was turned around especially for customers who submit pay stubs from the same company consistently get a faster turn around or even the ability to back out if the fund availability date is too far out there. 2) Can't use with Uber or Lyft. Haven't ran into the issue anywhere else over the past year (Thankfully). Other than those two issues this has been Godsend. And I'm very pleased. Thank You????

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    Verified purchase
    Reliability

    Reviewed June 5, 2019

    It's ok. Could be better. I only uses it for son to get direct deposit cause he's not old enough for his own card. Having to log in and get a verify each time you log in is not cool. Time wasting when you're trying to check balance.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Tiffany,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Customer Service

    Reviewed June 5, 2019

    My tax check was deposited into my account April 24, 2019. A block was put on my account because you guys claim that you all needed a check stub for an IRS Tax refund check (which isn't possible because it's a Federal Income Tax Check) so I proceeded to go get all the possible paper from the IRS building in Indianapolis, IN and also all possible paperwork from H&R Block (which is who sent the deposit) and still the block remained so I then called customer service to request that the deposit be sent back to who the deposit came from. Here it is June 5, 2019 Walmart Moneycard is still holding my money, taking their fees and there is still a block on my Walmart MoneyCard and also my Walmart MoneyCard account and you have yet to return the deposit back to who sent it so they can handle the situation properly. Tyron **.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Tyron,

    We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist.

    Thank you!

    Green Dot Corporation

    Customer Service

    Reviewed June 5, 2019

    My boyfriend card was compromised on the 16th of May for $494 and some change. We filed a dispute the same day we found out it the money was stolen from his account. They said that We would have to wait for a dispute packet in the mail and that could take 3 to 5 business days. Which it took almost 10 business days for us to receive it in the mail. So finally on the eighth day we received the dispute packet in the mail and we filled it out as soon as possible and faxed it to them the same day we receive the dispute packet. Someone spent almost five hundred dollars at a gas! Station!!!! We have found out that the dispute was denied the same day we sent off the fax!!! How can you all Investigate the transactions that were placed in one day. That’s just impossible to me. And we filed a appeal and they said it can take up to 90 DAYS!!! To get his money back which is unacceptable!! We just got pay on the 15th of May!!!!

    We have called everyday and no one seems to care about it!! And we always get someone who doesn’t speak clear English!! We have been with Walmart for 6 years and never had a problem with our PAYROLL CARD UNTIL NOW!! I will never use Walmart Money Network card again after this gets resolved and it will get resolved or a lawyer will be contacted!!! You all have the worst customer service I have ever dealt with in my life!!!!

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Brittaney,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 5, 2019

    Overall I would have given 5 stars but card security is a huge factor for me and verification of purchases is a big factor in keeping a customer safe from fraud. Furthermore transaction history should show a detailed location of purchase history such as location and address of purchase.

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    Verified purchase

    Reviewed June 4, 2019

    Everything Keeps improving as years go by! Overall very satisfied. Online bill pay very easy! Checks need to be more reasonable and more checks! I do like the cash back saving. ATM withdrawals without charging to take out my own money out! Overall experience very good.

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    Verified purchase
    Ease of Use

    Reviewed June 4, 2019

    I have no issues using my Wal-Mart money card. My paycheck is deposited onto it and I get paid a day earlier. It's fast and easy to use. I can pay bills or shop online whenever I want. The fees for withdrawing money aren't outrageous either. It's all around a good alternative to having a bank account.

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    Verified purchase
    Ease of Use

    Reviewed June 4, 2019

    Yes my experiences with it have been all right except for that at some gas stations do not accept the card. The main gas stations that I have problems are Casey’s but other than that it’s easy to use and easy to put money on.

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    Verified purchase

    Reviewed June 4, 2019

    I love my Walmart Money card more than my bank card. It truly helps me save money with the vault feature. The money transfer feature protects my money from being drawn out before I am aware. Plus I never get overdraft fees.

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    Verified purchase

    Reviewed June 4, 2019

    My experience has been good so far. I haven't had the card too long but it's by far the one of the best pre-paid card I've had. I love the no fee for Walmart associates. I enjoy getting paid two day earlier.

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    Verified purchase

    Reviewed June 4, 2019

    Overall, my experience is pretty good. I just would like it to connect with money transfer apps like cashapp, Venmo etc... If you guys add that to your services it would be 5 stars for me. But for that specific reason I’ll be looking into a regular bank.

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    Verified purchase

    Reviewed June 4, 2019

    The early deposits are the only reason I’ve kept the card. There shouldn’t be a monthly fee. There are a lot of other cards out there with no monthly fees, a variety of places to reload, and cheaper fees. I’m going to switch soon as I take the time to sign up.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Bertha,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 4, 2019

    I enjoy using this card. It helps me keep up with my spending and I also get cash back when I spend at Walmart which I do a lot just wish that wait for it was shorter and more. But other than that I love the services and would definitely recommend friends and family to use this card.

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    Verified purchase

    Reviewed June 4, 2019

    I like that I get my money days before the payday. I like the rewards that you get for using the card at Walmart store. I don't like that place don't take prepaid cards. But other than that is a good card.

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    Verified purchase
    Ease of Use

    Reviewed June 4, 2019

    I have had no problems with my card. I use it to pay bills, shop online and purchase gas. It keeps track of my purchases so I don't have to. Much better than a checking account. It is easy to use and much safer than carrying around cash. I would highly recommend it.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 4, 2019

    Overall I really enjoy my card. I like getting my direct deposits early. I love its ease. And I love earning cash back and having the vault to save. The only thing I would change is the ability to set up EFTs to pay rent using the routing and acct. Number. It would save me additional tees each month with my rental agency if I were able to pay that way.

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    Verified purchase
    Staff

    Reviewed June 4, 2019

    The people at Crookston Walmart are very friendly. I'm always greeted with a smile. The workers are quick to help when they are staffed to do so. My only complaint is I don't usually spend under $50 each time I go, and sometimes I'm there 3 times in a day lol.

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    Customer Service

    Reviewed June 4, 2019

    Wow.. I've spent half a day on the phone trying to talk to someone with a pulse. What I got was a lot of double talk and manure. So now I have a temporary card that works during a person to person sale. Why, do you ask gentle reader? I guess it's my southern accent that the automated system can't, quite understand. My information is unverifiable (if that's even a word). So I'm stuck with a hunk of plastic that was a good idea at the time. Word to the wise. Don't mess up your information.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Rhiannon,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase
    Installation & Setup

    Reviewed June 4, 2019

    The Walmart MoneyCard has truly been great. Easier then dealing with a bank and without the minimum balances. Also direct deposit was super easy to setup and now I no longer have to deal with banks at all, and by setting up the direct deposit it waives my monthly fee making this card The CARD OF ALL CARDS.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2019

    Very convenient. Good customer service. Used my card for almost 10 years now and prefer it to a bank. There were some charges I didn't make a few years ago and my money was refunded to me in full. I use it to pay bills and have my paycheck direct deposited on it.

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    Verified purchase
    Online & App

    Reviewed June 4, 2019

    I love the Walmart card I can cash checks at any Walmart have it loaded to my card. I never have overdraft. The app. is super easy to work and I love that I can have a savings too. All the things I need a bank for and I don't have to deal with a bank.

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    Verified purchase
    Price

    Reviewed June 4, 2019

    My experience has been good using the direct deposit and paying bills with my Walmart MoneyCard. I also like that you get deals using the card at Walmart. I like the blue color of the card. It's easy to identify the card in my wallet when I am in a hurry. It also has cheap monthly fees...

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed June 4, 2019

    I’ve been using the Walmart MoneyCard for about 1.5 years now. I had a bad report on my Chex systems profile and wasn’t able to open an account anywhere else. I’m in a much better position financially now but I continue to use the MoneyCard because of it’s convenience and app features. The Walmart “bank” (customer service area) has awesome hours! It’s open late and on the weekends so depositing checks and making withdrawals is easier to do no matter my work schedule. The app provides notifications when my card is used and when my direct deposit hits my account. The “savings vault” incentives me to safe more money. I earn cash back on Walmart purchases. The swipe to see balance option makes it quick to check where I am at after paying bills. Overall I rate the cash app a solid 5/5 stars!

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    Verified purchase

    Reviewed June 4, 2019

    Good to have I can check my balance quickly it notifies me when I make a purchase and how much I have left I also get my check a couple days earlier I like this card I will in fact recommend this to my friends.

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    Verified purchase
    Ease of Use

    Reviewed June 4, 2019

    I love my MoneyCard because it is easy to use for food, gas, and other purchases. Some merchants, however, do not accept it as payment such as motels because they say it takes too long for them to receive their payment from the MoneyCard bank.

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    Verified purchase

    Reviewed June 3, 2019

    I really like the card. No overdrafting, many locations, the cash back is small but nice if you forget about it and need a few bucks. My main complaint is the fact that it is not supported by many institutions as far as sending or receiving money such as apps like Venmo and the like. It's act like a bank account. I have direct deposit but I wish it had all the functions of a real bank card.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Alex,

    It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right.

    Thank you!

    Green Dot Corporation

    Customer ServiceStaff

    Reviewed June 3, 2019

    I tried to rent a car using my Wal-Mart MoneyCard. When arriving to pick up the cat I was informed because it's a prepaid card I could not rent the car. I was charged $76 and never got a car. Customer care tells me I have to wait until July 27 to possibly get my money back. WHAT KIND OF hogwash IS THIS. Then I asked to speak to supervisor and she said she didn't have one. ARE YOU KIDDING ME. I WILL WITHDRAW MY MONEY off this card and tell you all Stay away from buying the card. No customer service at all no supervisor and a mistake makes you and your money the Victim. It's a pathetic outfit. Stay away.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Kristinaweeks,

    We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right.

    Thank you,

    Green Dot Corporation

    Resolution In Progress
    Customer Service

    Reviewed June 3, 2019

    I got this card on April 22. I thought all cards at Walmart were the same and you get the personalized one in the mail. My card is no longer working and I have been told I can only use MY money online. The customer service said I only have the non-reloadable temporary card. Aren't all cards temporary until you get the other one?? Extremely upset over this. They can’t even let me have a personalized card so I can have access to my money. Since it says “Walmart Money Card” on the package, how exactly are you supposed to know you can only make online purchases???

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Kandy,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase
    Coverage

    Reviewed June 3, 2019

    Happy with card except for the reload fee. If needing to pay bills online and only have cash I don't feel it to be necessary to charge me to reload my own card. The monthly maintenence fee should cover that cost.

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    Verified purchase
    Staff

    Reviewed June 2, 2019

    Just wanted say that I love Wal-Mart money card. I’ve had my card for almost a year. I love how you can earn cash back. Love how there is no hidden fees and that you can not overdraft. Overall great service.

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    Verified purchase
    Online & App

    Reviewed June 2, 2019

    While a traditional banking institution checking account comes with checkbook and notary availability, I almost never use either service enough to justify the service fees. My favorite features of my Walmart MoneyCard are that I get my payroll direct deposited 5 days earlier than with a traditional bank and that I have full control over the card from the Walmart MoneyCard app on my phone. The ability to "Stash" money and make it voluntarily unavailable for access is also a huge plus. I have been using my Walmart MoneyCard for almost a year and plan to be using it for years to come. Keep up the good work GreenDot!

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    Verified purchase
    Staff

    Reviewed June 2, 2019

    I really like everything this banking system has to offer. It meets all of my needs and very helpful. I can order stuff offline without a problem. I can upload money really simple as well as get money. My cards accepted most places.

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    Carol increased rating by 4 stars.
    Customer ServiceStaff
    After a positive interaction with Walmart MoneyCard, Carol increased their star rating.

    Original Review: June 2, 2019

    Someone did more than one transaction on my Wal-Mart Debit MoneyCard 2 weeks ago and this transaction took place in Orlando FL. AND I live in San Antonio. I reported it to Green Dot bank and I was told to write a letter disputing the transaction and the location and how much was taken from me. I wrote the letter. This morning I recently a email [Sunday 6-19] saying my dispute has been denied. WHY WHY WHY???? I give details over the phone to Green Dot bank. The same details were written in the letter. What more do you want. They should go and find the person or persons who took my money and ask them to write the details. Green Dot should honor my deputes and please return my money. I work hard to pay my bill on time Just to have some LOW LIFE push some numbers and take my money.

    Beware people who use their Debit card with your money. It's a horrible feeling that I went through...Now to wake up to this think am not going to receive my money. I get pay every 2 weeks so I have to manage my money to last me till my next check. Which is sometimes hard.. Since the past two weeks am falling behind on my bills because of this just to find out that I been denied which is wrong. Am the VICTIM. I had nothing to do with these transaction. Green Dot should honor my dispute and return my money-back. That is why I give them one Star. I won't use their cards never again. They shouldn't even get a star????

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Carol,

    We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist.

    Thank you!

    Green Dot Corporation

    Customer Service

    Reviewed June 2, 2019

    Have had 4 direct deposits made to my account I opened with Walmart MoneyCard. I was charged the fee for a new card and was told it was mailed out. I am now on day 17 and have not received my card and can't access my money. I called to complain and the only option provided after verifying they have the right address is to cancel this card they say they sent me and I never received, and be CHARGED AGAIN for another card which will be another 7-10 days. The only people who have had access to my account is Walmart MoneyCard or Green Dot Bank. I have 2 cards. WHY CAN'T THEY TRANSFER MY DAMN MONEY to the other card!?? You can't access your money without a card. I am seeking legal help and contacting the Better Business Bureau.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jordana,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 1, 2019

    I love this card. Would recommend this card to everyone. It gives me three extra days before everyone else so I love it. My experience with debit cards has not been a good one until I got my Walmart card and now my experience is excellent.

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    Verified purchase

    Reviewed June 1, 2019

    My experience with my Walmart money card, is great. I receive my funds in a timely manner. I don't have a hard time taking money off the card. I also don't have a hard time putting money onto the card. It's a wonderful experience.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 1, 2019

    I like the low fees and no overdraft they have. It's easy to uses online and I like the fact that all transactions don't pend for too long and go through quickly. I also like the bonus they gave me when I first signed up.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed June 1, 2019

    I love it. It's everything a bank isn't. They do more than most and you get paid early. What's not to love seriously. Not one issue and if I need help the app is easy and guides you to where you need to go. Customer service is flawless.

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    Customer Service

    Reviewed June 1, 2019

    I will never use or recommend Walmart MoneyCard to anybody. It's been two weeks now since I got the card and used it to pay my credit card for 1000 dollars. The payment was denied and I havent received my money back in the account. Every time I call they say it's still pending. This is very unfair. I have bills to pay. I've been stressed, I cried like I dont know what to do. One day I called and was put on hold for almost 2 hours. I am never ever going to use it again. Biggest mistake I made.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Dorcas,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you or leave a voicemail. Please contact us via Private Message at your earliest convenience so we can assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed June 1, 2019

    I love my card. Just wish when an ATM said surcharge free that it was actually free. Other than that the card and account are fantastic! I would definitely suggest to many people. I've never had to call customer service for anything which makes it that much better!

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    Verified purchase

    Reviewed June 1, 2019

    I love the Walmart debit card. If you don’t have money on it, you can’t spend it!! Easy to load & pay for things online or in the store. Just wish you could use it at more gas pumps. Love how you can personalize your card.

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    Verified purchase
    Price

    Reviewed June 1, 2019

    Why do I get charge a monthly fee when 3k is being deposited every month? Overall I love my card and the benefits. But to pay $36 a year is a bit much. Love the online features. Money transfers... I don’t like this survey, you are forcing people to write more stuff when there is nothing to state.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Funlayo,

    We attempted to contact you through the number provided by Consumer Affairs but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns.

    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed June 1, 2019

    Take too long for check to deposit on app and I need my funds now. Should have not did it on app. If I knew it was going to take a week for it to clear through your system. You guys really need to fix this asap.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Christopher,

    It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed June 1, 2019

    I have never had an issue with my Walmart Money Card and utilize it almost daily for purchases. The card is accepted everywhere I typically shop and is much easier and more convenient than carrying cash. The Walmart Money Card is easy to make money transfers and I can make deposits to the card at any Walmart.

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    Walmart MoneyCard Company Information

    Company Name:
    Walmart MoneyCard
    Website:
    www.walmartmoneycard.com