Walmart MoneyCard Reviews

Walmart MoneyCard was the least expensive to use so I went with them and I've been with them for quite some time. I can do anything with it that I can do with my regular bank card. I had started it so I could save money and it has become a very integral part of everyday life. But I tried to change my address with it a while back, and it would not let me do it. Other than it, it's fine. I'm quite happy with it.

I have had Walmart MoneyCard for nearly 2 years, & I've had no issues with my direct deposit. It's always there on time. I use it to pay bills, & haven't had any problems at all. I recommended Walmart Money Card to my brother as well. My direct deposits are the same each month, with exception of deposits I make myself. Never any issues, & hope it will always remain that way.

On 8/1/2019 sent a money transfer from WMC using the app to a person and they transferred the money over to a PayPal account. It never got to the PayPal account. I called multiple times and even called with PayPal on conference call to Walmart MoneyCard only to still not have the money returned or put in the PayPal account. This is ridiculous, I was told that the feature is no longer offered then why in the hell is it a option on the website. It’s been over a month and no resolution. I have been a WMC customer for a long time and it will be a thing of that past very soon. This not how you treat customers and as a company shouldn’t advertise services that are not applicable.

I was using this card last year between March-April 2018. Card gets locked due to benefits for my kids was placed on the card. Provide all the information they needed but was still gave the runaround. Nothing has changed til this day card still locked balance of 1,037. It’s ridiculous. I wouldn’t recommend you guys use this service and their customer service sucks very rude and disrespectful.

Updated 11/4/2019: My problem with this company should have taken one phone call and probably would have if JAY had handled it. Instead, their customer service department from hell wasted hours of my time, insulted my intelligence repeatedly and treated me like a criminal. "Valued Customer" may be the name on my card-- but the customer service people made it clear they don't value me or even want my business.

I always get my direct deposit two days early no problem. I have not received my direct deposit today and I don’t know why. I have called and they said it has not been posted but I don’t understand what the difference between today is than any other day.

I've been with Walmart Money Card for almost a year now and everything's been good. I haven't had any issues.

Lost my wallet at work. Called for a new one. Was told 7 to 10 business day. Waited 11 day. Called agent and was told I would have to have a new card sent but would only take 3 business days. Called on the 4 day and was told I'd have to wait 6 more days for it to come. I now will have 3 pay checks in my account rent due facing a violation for late pay plus fees. I will be closing this account whenever I get my card.

Bought the $1 Walmart prepaid Visa card on 8/27/2019. Loaded $79 on it to pay my light bill. Got home to set up the card. Activate/register it and it ABSOLUTELY WOULD NOT ACTIVATE. Called customer service. Was told to send in copies of my receipt and card to rr@greendot.com and I would hear back within 1 business day. Did that. And heard nothing two days later. I called again. They kept giving me the runaround, sending me to the automated card setup, which clearly wouldnt do me any good. Finally about 5 days later after calling 100 times and getting no help a cust service agent told me the card I bought was "flawed" and basically there was nothing they could do about it.. I need my money back somehow. This is clearly not my fault & someone should have already done something to get my money back to me. Thank to this my lights were cut off and me and my 4 children are having to stay with a family member.

I've had my MoneyCard for six months and so far, it's all right. I use it to pay for gas, and when I go out. I also paid for a motel just a couple of weeks ago.

I am trying to find an answer to why just out of the blue that Walmart would close my MoneyCard for no apparent reason. I can get nothing but pre-recorded phone lines. I got the money card for my son who lives out of state. I load it 4 or 5 times a week with small amounts. Apparently Walmart wants you to use it differently?? I need an answer! I was also told by robot that I could never get another one!! Thanks.

Walmart money card. My wife got money card for grandson for school. He tried using. Shows no money, but needs activation...tried for a week online and phone, can not talk to human until we asked for refund.. 6 hangups later, and four people later, Lucy, Michael, John, yea right, very difficult to understand from god knows where, told her they will refund $100 in 23 days but could not give reference # yet. Was told to hold, they then hung up again.. Very unhappy, will never buy again or any card from walmart.

Update on 9/10/2019: Someone somehow, was able to get ahold of my debit card numbers and went to town on purchases of the last weekend. I went to the Walmart site online and printed a the claims form for transactions dispute. I filled that out and did a review on this site. I received a call in a few day from a representative of ConsumerAffairs. I emailed the same information I had sent by mail to the email address he gave me. Over the phone he was able to have new card sent that arrived in two days. Before I hung up he said I will get a confirmation email that he received the information I sent.

When I purchased the card, there was nothing on the packet that said you have to register the card on a laptop or computer. I called 5 times to speak with a representative after 10 failed attempts to register through automated system and online on my iPhone. Finally after being left on hold and transferred 10 times, for I was told to use a computer. If I was elderly, and didn’t have a computer, I would have been screwed.

After talking with a different person in customer service, and speaking directly to someone through this site that’s link to the company my issue was resolved and explained throughly. Thank you!

Disregard the 1 star. I want to make this clear, THIS IS A NEGATIVE 5 STAR RATING!!! So I sign up with Wal Mart MoneyCard for direct deposit with my employer because they sold me on receiving my paychecks up to 2 days earlier. Well payday came and I go to check my balance when I get this "account blocked until further review" BS and I'm no longer able to open my account. It shows me my balance with the view my balance feature and my check was deposited. So I'm thinking ok I got my money but the app is down.

I just got my first direct deposit this morning. Tried logging in my account and they blocked it!! How is that unsuspicious ugh. Like it was fine. Works. But all of sudden it just blocked. Come on. I didn't even call. Only if I call saying something happen but nothing happened!!!

In April, Fraudulent activity had taken place through Google Play. A hacker had gained access to my Google Pay account which had my Walmart MoneyCard on file! They accessed $136.99 for an 'app' which had never been downloaded nor purchased by myself on ZERO of my electronic devices. I filed a police report, and even contacted the company Google themselves! They have solid PROOF that the fraudulent user and owner of the app no longer even exists on Google Play, and that the app does not EVEN EXIST! Walmart REFUSED my claim twice, even with this proof from Google and the POLICE report I had personally mailed to Pasadena! They told me over the phone they had not even received them! And to add insult to injury sent me TWO denial notices! I am cancelling my card and getting a real bank account since you do not care about me or my hard earned money!

Thank you for resolving my issue and reaching out to me so quickly!

I purchased the above debit card and paid $50 cash to be added to the account. The card was intended to be for my brother, but after numerous attempts to register the card at WalmartMoneyCard.com, he was unsuccessful. So, I gave him cash and kept the card for myself. Unfortunately, when I tried to register the card, I encountered the same issues he encountered. I entered the card number, the CVV, the last four digits of my SSN and birth date. The response was, “Sorry! We are not able to verify you. Please try again!” I tried at least a dozen times, with the same response. So, I called the number on the back of the card, 877-937-4098. It asked for the card number and my full SSN, but then said it was not valid. It offered NO option to speak with a live person, but just continued in the same repetitive loop until it disconnected me. I had the exact same experience over and over and over again.

I love that my card allows me access early. My biggest problem is that I had to get a new card and it would not allow me to transfer my earned back cash to my new card. Customer service cannot do a thing to help unlock a card if it's an email or password issue. I looked forward to getting my yearly Walmart cashback.

I have been with the Walmart MoneyCard Green Dot bank for 6 years now and have never experienced an issue regarding direct deposit. I have recently changed jobs and have verified the routing and account number (which is correct from my new job) and I did not receive my check. I am extremely outraged! I don’t understand how something so important can be taken lightly. People work hard for their money and should receive their funds on time. No one seem to understand what has happened and I believe that I will have to escalate this issue.

While I'm still a little unclear about why the proper contact number for this service is not listed on the WalmartMoneyCard site (the one i was just given does not match the one there, interestingly enough,) the speed with which this review was responded to satisfactory. They were not able to answer most of my concerns, given the card's registration to another person in their system (understandable,) however I maintain that the process for card returns ought to be easier and better outlined, and not only obtainable through card registration.

I purchased a new card, downloaded money in, I can't even activate my card. Saw a review of someone who requested a refund of card but haven't received it. I am so upset right now. This card will not activate, it's been a week. Customer service has no clue what I need to do. They keep saying sorry this happen and transfer me to an automatic service line. I need my card???? I need my money???? I have 6 kids and this week has been rough asking people for money that I have to pay back.

I have had this card for over three years. I switched from Netspend to Walmart MoneyCard. Now I am shaking my head because I now have to contact the Federal government to start an investigation because I have had instances where companies have refunded transactions and they were pending, and I was told that it would be put back and I never followed up. It just so happens that this instance I was cash strapped and was waiting for this refund, checking the card everyday and it just so happens that I went to sleep with the transaction still pending and woke up to it being totally deleted.

Lost my wallet with my card about a week ago. Called to report-replace my MoneyCard and was provided incorrect information. Was told to call back 24 hours later and they would be able to expedite our cards. Not so. They apparently have no way to do this or so we were told. So we wait. In the meantime we have two paychecks that we are unable to access and bills we have to pay, including a car payment that we can't make. We face a potential car repo because this company chooses the slowest possible way to get our cards to us.

I am getting my direct deposit sent to WMC. I received confirmation via email and my school that it was sent to WMC 2 days ago. I've called and nothing. All I get is horrible customer service. They hang up on me, disrespected me. They claim to post it when they receive it but I know they received it 2 days ago. They don't want to help me at all. I'm so upset regarding this situation because I really need my money.

Love this card for purchases! Love for how you can stash money and I stash with ease. BUT...can’t use with Cash App, Mvelopes, etc etc. This has become very frustrating. I do not want to change, but I need to be able to use a bridge app and transfer money. I keep thinking there must be a way to do this, but have been unsuccessful so far. Anyone else have this issue or know what to do?

This is my first time using this card for direct deposit and I am highly disappointed. My money is being held and the customer service rep stated the fraud department is reviewing it. I asked why. She stated because of the amount. Told me to wait 4 hours but could not tell me next steps except call back in 4 hours if not lifted. I'm trying to understand the fraud aspect. I typed MY into my employer payroll system and it was deposited. What are you looking for? I need a supervisor to contact me asap. I need my money.

I've had this card for over 2 years with no problem, today my direct dep wasn't on. BEEN ON HOLD FOR 2 HOURS!!!! This is terrible. They need better customer service!! When and if this is all over with I will no longer be a customer of Walmart prepaid card.

A cancelled order from Kids Foot Locker on August 14, 2019 is still pending on my account. I need my money now. Kids Foot Locker already released the funds back to you. I need my money!!! There is no reason for Walmart MoneyCard to still have this charge pending on my account for 10 days when the merchant already sent the money back.

I have used money cards many times in the past. Never a problem, I set up direct deposit this time (worst choice I've ever made). I worked overtime last week because I needed the money. They have put my card on suspension because of a suspicious large deposit (from the same employer as usual). I have no access to my funds and every time I call they just say, "Sorry your card is under review due to a suspicious large deposit" and that they need verification, but I ask what verification and they won't answer. They just say, "Sorry again but we dont know how long your card will be on hold..."

This is the second time I’ve had problems with Walmart MoneyCard. I live in Louisiana and someone on Houston, Texas took out $303.50 from an ATM on Saturday August 17. I called customer service and filed a dispute but the customer service representative put two charges on my dispute form instead of the one $303.50 ATM charge from Houston. My dispute was denied because of that. I’ve sent multiple emails with the requested information and haven’t received a response. I called again today and had to explain the situation again and another dispute was submitted.

Updated on 08/27/2019: Today is August 27th. We reported our card missing the beginning of July and we still don’t have a replacement card. We have to move out of our house on Monday over this nightmare. Today another paycheck was deposited on the card. We are only a few dollars from having 3 grand on a card we can’t use and we have repeatedly been lied to over the phone by call center employees. I went over our contract and it says a replacement card will arrive in 7 to 10 business days, and nowhere did it say a replacement card takes over 60 days to arrive. 60 days that we haven’t had access to one paycheck. Today we were told a card was just mailed out and won’t be here until September 9th 2019. We are officially evicted on Monday. I can’t believe this is still happening.

Thanks for reaching out to me Wal-Mart and Green Dot. I appreciate the time you guys took to respond to my review. I still love shopping at Wal-Mart and will continue to do so. Green Dot as well I continue to do business with you guys.

Works for any online order. Deposits only take 3 days maximum. Easy access to my account online. A list of detail transactions is wonderful. Only thing I wish is that it wasnt 5 dollars a month on top of deposit fees etc.

My overall experience with my money card has been nothing but great! I've had no complaints at all. My direct deposit is always on time and to be able to stash money is even better. You are able to put the money away and use it whenever you need it.

If I could have given this a negative Stars I would have. I'm not very pleased with my experience with a Walmart Moneycard for the last 2 weeks now. I have tried to deposit my check and was told through the app that it was going to take seven business days or so and I wasn't very happy with that. I finally gave it a chance here. It is almost 6 days and I'm still have yet to be paid. I've tried calling the number on the back of the card to get in contact with the gentleman Jonathan that I spoke to last Saturday and I continuously get hung up on through the call center or I get told that I'm being transferred to a supervisor and then becomes a busy signal and nobody's there. I'm in the process of possibly considering other avenues other than the Walmart moneycard since I have had it for several years and I'm not very happy with the last two weeks of service that I've gotten from this company.

Been on the phone for an hour and a half waiting on someone to answer. My card been blocked and pending further review. I have had No help at all. Walmart needs better assistant with their call line.

I have never ever had a problem with my direct deposit. I always get paid a day early, but for some reason I still have not gotten paid. Are you having system delays?? I reached out to my employer. Direct deposited was submitted on time to my account... Please help..

After much headache and numerous phone calls the actual Green Dot bank representatives reached out to me. After talking to Green Dot my problem was solved within a week. I really like the WalMart Money card but until they workout the bugs in the card activation process and fix their call center customer service I will not be using it any longer. My original star rating was 1 star and I am now changing to 3 stars because of the help I received from Green Dot. If they had helped in the first place or had a capable call center I am sure I would still be using the card.

It's a great app that helps keeps track of your cash flow. 'Cause I like making smart decisions especially with my money. And I like stashing my change in my vault. 5 STAR my book. Only I have is, I need more opposition. Other prepaid cards I can send it too.

I have been a customer for a long time. On July 26 I requested a new card because it was hacked. I was charged $3 for a new card and told by Walmart it would be here by Aug 8. On Aug 8 no show, call customer service and they said to wait another day and call back. I asked who they set it by first it was FedEx but couldn't give a tracking number. I called FedEx. They said they have no record of package, called back. Told me it was USPS, still no tracking and not on hold at local USPS office. Called back Aug 9. Told them no show and said they would send another on in 7-10 days. I told them I needed it today cause I needed to pay bills as my check had deposited the day before. They said the could only express mail it to me for $15. After I complained that was not right they sent for free.

Antonio from the resolution team was fantastic. He was able to help me quickly and I am very grateful to him. I can't bump it to 5 stars for the MoneyCard itself, but if I was allowed to rate just Antonio and his assistance it'd be a 5 star experience. Thank You Antonio for your quick and knowledgeable assistance.

A friend purchased this product for me, and set up the account before giving it to me. I have been unable to make purchases, except for two times, for a total of $13, even though $60 was loaded on the card. My friend did not want his information to be disclosed, so he declined the traditional social security verification registration, and completed registration on the telephone with an agent. I am totally amazed he ever spoke to anyone at this company, because I have tried numerous times to bypass the automated system without success. I even started a chat with an agent in hope of resolving this, and he was no help whatsoever, and simply gave me the number to the automated system, telling me to press 4 for a CSR. I did that, and the bot doesn't understand, and hangs up on me.

I called to report my card lost. I had to go through the automated system. It did not give me the option to expedite the card. After going through the automated process I called right back to speak to a live person and request the card be expedited. I was told that since I had already requested a card (5 minutes ago) that I would have to wait 24 hours in order to call back and request a NEW card be expedited.

August 1st had direct deposit on card. Temp card was purchased week before with no issues to make purchase. Once my DD was loaded, the temp card stopped working and customer service told me card was bad and new personalized card was issued. Waiting until August 9th to activate new card. This card won’t activate either because of a “security feature” that can only be lifted by tech support. So this is second card that won’t work and only way to speak to tech support is thru them emailing you. No other way to get a hold of someone or get my money. Been waiting for tech support to email me about why my new personalized card isn’t working. If they don’t fix the security feature on my account NO card will ever work and I am out over $1300!!! I have spoken to over 10 reps and all day same thing “sorry” “card not working” and the latest being problem with activation of card because of security block!

My card expired in July. I called customer service in June to change my address and to make sure that it would not affect me receiving my new card. I was told that everything was fine and that I would receive my new card with no issues. On Aug 1st I still had not received my card so I called again and reported my card not received through the automated support line. I felt there was some kind of issue so I called again on the 5th to make sure and this time I was told that my first card had already been sent before I called the first time and that it had been sent back and to wait for the card I reported never received. The first customer service rep failed to tell me this information so I was waiting on a card that was never coming. On Aug 8th I called again because I had still not received my card. Now they have said they cannot expedite my card because it's the old version and I'll have to wait until the 19th to receive my card.

Aug. 9th my son purchased a Walmart Moneycard/Green Dot card. After loading $110.00 on it he tried to activate the card. Called the number on the back of the card and was sent a link via text message. After going to the link and filling out all of the required information, the website just continually tried loading. After trying a few times we tried calling the number on the back. After numerous attempts we were finally able to speak to a representative. This "lady" was rude and extremely unhelpful. So next we contacted the store manager at the location that the card was purchased.

My Direct Deposit disappeared off my card on August 2 and I’ve called customer service and no one can tell me how I can get my money back! The reps do not speak any English at all! I have filed a dispute! And nothing has been done and it’s a week now! I need my money!

I have had my Walmart MoneyCard for a very long time. Last weekend it worked when purchasing items. The very next morning, I went to pick up my blood pressure medication and the card would NOT work. I was informed by phone rep that my card was probably demagnetized or damaged. Of course I had to ask for a replacement. This cost me $3, and I have to wait so long for my card to arrive, my internet service is now on hold. I just would like to know why it takes so darn long for a replacement to be sent? I am without funds, since all I had is on the card.

I’m tired of trying to speak with a robot. I tried to speak with a representative but no success. I have over 500 on my cards and it’s block. I can’t use it online or anything. I got my Tax money and I load it on numerous card because my bank is not in Kansas and I’m from Florida. You guys activated three of my card and left me hopeless with two cards that I have about a 1000 on. Told me I can only spend it at Walmart in person. Am really irritated and I need to speak with someone right now!!!

The early deposit system only works if I get paid on Thursdays or Fridays. The mobile deposit is a joke. I very much needed my 401k loan as I had an emergency expense, and it takes them five days or more to deposit the check. I'm still waiting on it to be deposited, and when I talked to customer service, including a supervisor, no one could give me details on the process and why it takes so long. The check is from JP Morgan Chase. It showed up as processing today, but won't be available for four more days. Guess what. I need it way before then. That's the nature of an emergency.

After being a Walmart MoneyCard user for 6 years I have had the worst experience in the last month. My card was damaged so I called and ordered a replacement on July 13th and after almost a month of talking to customer service agents who don't seem to care at all about the fact that I haven't been able to pay my bills or that I have a 8 month pregnant fiancee and I can't get to any of my money to buy food or put gas in my car I still haven't gotten my card or the money out of my account.

I’ve had a Walmart MoneyCard for several years now, I’ve never had an issue receiving my $75 rewards per year until today! I couldn’t speak with anybody who would directly answer any questions, spoke with 2 agents who tried to tell me my card had a negative balance when it was the complete opposite. I mean you can’t overdraft these cards, and if you do it’s a miracle. Anyways I got off the phone with the reps and look through the past 13 months of transactions and none of the claims they made even make sense, and they were blatant lies.

I opened a card approximately 6 weeks ago. Had 2 paychecks direct deposited and have never been able to activate my card. I’ve called, emailed, spoke to a supervisor who was going to have tech support look into the problem and until this day no one has gotten back to me nor can I activate or use my card! The only thing I can do is ACH checks! Now this is the 2nd card they've sent me. They're charging me a $5 fee on a card I can’t use! Terrible customer service who lie and basically is holding my money hostage. I’m about to get a lawyer!

Worst card I’ve ever had in my life. Couldn’t get a part ordered for my car because for some reason Walmart wouldn’t approved the transaction. But transaction was posted from my account. Just in pending status. AutoZone cancelled my order after 4 days of not receiving the money (AutoZone has verified because my bank denied transaction) AutoZone has cancelled my order. I have 3 different order cancellation confirmations. Called Walmart MoneyCard about it, asked to speak to a supervisor because the person literally told me he couldn’t do anything. Apparently there’s no supervision actually there (had to wait 4 hours for a call back because no supervision around) which I never actually got a call back.

Updated on 08/08/2019: I needed a replacement card since my wallet had been stolen. Order the first replacement card on July 15th and waited 7 days. No card arrived. Called customer service. They asked me to wait an additional two days which I did. Still no card. Ordered 2nd card July 23rd. Waited approximately 8 business days. Still no card. I had previously asked if there was expedited shipping. They said no. Another call to a service representative I was informed that they did offer expedited shipping.

In April of 2018 I had my taxes deposited on my Wal-Mart card. I used my card TWICE and then I put it up for "rainy day" savings. I had over $5000 on the card... AND IT'S MISSING. $5k just gone! I was told by a representative that it was a purchase made for $5200 at an auto sales dealership! And it was AUTHORIZED!! Who was it authorized by, because I don't have a car!

Walmart MoneyCard is holding my money hostage. I've made numerous attempts to try and rectify the problem but is getting the runaround. The customer service has been rude and provides no help at all.

I have been using Walmart MoneyCard for my direct deposit roughly 2 years, and have not had any issues until recently. I had a disputed transaction from a hotel room that was not authorized on my card. When I finally received a letter stating that the amount would not be reversed, and that they could send supporting documents why the decision was made. I called customer service, and was told that the decision was finalized, and there were nothing that could be done. I went back and forwarded stating that the letter clearly stated that Walmart MoneyCard could provide these documents. To this date I have not heard anything from them. Secondly I had a security deposit placed on my card, and after I check out of a recent hotel stay it was supposed be credited back to my card immediately. It has been over a week in pending status, could someone please explain why does it take so long.

I love this card. Me and bank accounts do not get along but this card has been my primary for over 5 years. I love the early payday.. I love the $75 cash back I get every year.. I loved everything about it. Until I was recently scammed out of almost $100. The customer service rep seemed to say everything like it was scripted. Based on their terms you should receive your money back in 10 business days. Not only has it been over 10 business days but I haven’t got an email or anything about this fraudulent charge. I’ll be looking elsewhere for another debit card that actually cares about their long time customer being ripped off. :(

I love the easy app set up and the vault helps you put money away. Me and my wife both have one and if one of us is short at a check out line we can instantly transfer funds to each other. Only thing I don't understand is everyone at my place of employment gets their direct deposit a day or two early but I don't. I still get mine on Friday while everyone else gets paid on Thursday. I'm also the only one with a Walmart MoneyCard. A couple guys have NetSpend and they get their's on Thursday too. Is there a reason why this is.

Never had a problem with my card. It's great! I have direct deposit and I receive my check 2 days before. I love that I can access my account online and also receive cash back when I use my card at Wal-Mart! I suggest this card to everyone!

I mobile deposited a payroll check that I get every two weeks they decided to hold it for 6 days due to it needs to be reviewed more.... it doesn’t make sense every time you talk to someone on the phone they don’t speak English and can never have a direct answer. All they say is sorry.... Most banks release some funds when you deposit a check but Walmart hold the whole check when they know it’s a payroll check.

I've never had problems at all using my Walmart Money Card. It's easy to use and my money is always available faster than any other cards I've used in the past. My Walmart Money Card gets my cash ready for me much faster than my PayPal prepaid card and it's always correct. I have had to call customer service many times using my PayPal prepaid card. I've never had to call customer service for my Walmart prepaid card. Thank you.

I enjoy have my money at my own time, not when the banks are open. I have had bad experiences with banks and my accounts have been hacked without the bank finding the ones responsible for this issue. I’m glad I can check my account and very happy when I use my card and it sends a message to my phone to let me know when I have used it.

Walmart MoneyCard is not a bad card but it is easy for hackers to get your money off your card. I had this card for a minute now. It was good but soon as my payroll hit a few weeks ago on July 3, 2019 someone hacked it and tuck my hard working money off which was my rent money. I call Walmart MoneyCard service to disrupt it. They denied it. I don't see how they did that. My payroll of 504.13 went on my card. A few hours later someone pay a bill for the same amount posted. I can't see how they don't see that was a hack. All I'm saying y'all be careful for large amount add to your card cause they don't care. They will not give it back and that not fair. I'm behind in rent and it just like I worked hard for free so please be careful again.

My Walmart MoneyCard works easier than other prepaid debit cards for what I'm trying to do with it. It has been a very convenient way to not have to carry so much cash. It has always been fine for us and when I speak with their representatives, they take care of my issue and things would be all good.

I tried multiple times to do a mobile deposit and it's telling me that my account is not active for this feature. I called customer service several times and they told me that it was active and I'm able to load. I've recently had three direct deposits from my employer into my account and it's still telling me that I am not able to deposit checks. Does anyone know why? Thank you.

I have been a MoneyCard holder for 3 years. I've had an issue before with my card being cancelled without my authorization abt 2 years ago, so I began using my card less. I decided to start back having my paycheck direct deposited for the convenience of an early payday, big, huge mistake on my part. I had some fraudulent activity on my account and needed to have my card replaced. Was told it would take 7 business days to arrive, it's day 15 and 3 days beyond the expected delivery date. If you have NO debit card you cannot access your money at all.

I bought a Green Dot card at Walmart and can't even activate it. Went to Walmart to try and return it. They don't do returns. I have been given an error every time I try to activate it. It's been a week and still can't activate it. Starting to believe this is a scam on this company. Now they took my money.

I've had a Walmart MoneyCard for many years now. It is so convenient getting direct deposit (many times a day early) and transferring money with others who also have a money card. The transfers are usually immediate and reliable. My most recent transfer however was not. It has been over two hours and I'm still waiting for my funds to appear in my account. The first time I contacted customer service, I got disconnected. The second time I was told that they were doing maintenance and to check my account periodically throughout the day. That's really frustrating and disheartening not to mention stressful. This isn't the first time this has happened but hopefully it will be resolved sooner than later.

I thought I lost my card... so called for a replacement! Ok boom order is in. Next thing I know my son finds my card under the car seat. What relief but now I have a card on the way. So I called back to see if I can cancel the order. Ok so I couldn’t cancel the order. Ok that’s fine. My issue is... why can't I manage my money through my account number? Ok... I understand theft and all of that! But my card is blocked or locked by the company which leaves me without any money for my 7 & 1 yr old to eat, pay for daycare, my rent, gas in my car, car note (bills)!!! I don’t understand why I, the owner of the account/my money I worked for, can’t receive funds.... with my account number?

I have really enjoyed my Walmart money card up until my funds got stuck in the vault. I called the number on the back of the card to be told they can not get my funds out of the vault. Every time I try to access my funds I go online to sign in and they supposed to send a verification code to verify its my account to my email. Well I never receive the code which means I can not log in to transfer my vault funds to the actual card which they basically stating they can not do anything on their end. I'm very frustrated I've called over ten times at this point. I might look into suing this company. Work hard for my money and I really should be able to spend it as needed.

I haven't had any issues so far with my card. I have used it many places and no issues. I like having the app to monitor my activity. I like that it will give you the cashback tracker. And is actually a bank account.

I have had positive experience with Walmart's money card. Convenient to load and has the option of app to download or an account can be created for online use. I use my card online with no issues and at the end of of my first year I did receive cash based on the money I spend using card.

My account has been blocked and pending reviews for almost 2 weeks. The automated system says needs my id. Already have it. It said then said be released Monday. Today Tuesday nothing, call back on Friday morning. Monday nothing. Tuesday nothing. Always told someone will call back. You have over 1900 dollars of my money.

So far so good. No issues with the card. It's a great option when you want to make purchases online. I would do away with the reload fee. Seems crazy to have to pay to use you own money. Maybe just a 5 dollar monthly fee.

I've been using Walmart MoneyCard for four or five years now. I like how I'm able to load it anytime I want and pay my bills online. The card does what I need it to do. Their reps have been great too.

Getting a Walmart MoneyCard was very convenient. Thus far, I do withdrawals with it and I pay stuff sometimes. I have direct deposit through it too and getting my check two days earlier has been good.

Just wished it had overdraft protection to a certain amount and for those who are set up for direct deposit from their employer. Not charge an atm fee if used at any Walmart or Arvest Bank since I hear they are owned by Walmart.

I love this card. I can use it anywhere and I earn points just for grocery shopping at Walmart. I haven't had any fraud going on with this card and I love the mobile alerts and no overdraft fees!!!

I've had a wonderful experience using my card, it has been easy to use and have had no issues. Would recommend this card to anyone needing a money card. It has helped me pay bills online and I don't have to use cash, so I don't have to worry about having exact cash on me.

The Walmart MoneyCard is the most convenient prepaid debit card and I like that it has the vault thing on it. That helps a little bit. I also get my paycheck one day early and the card is very convenient to use in paying bills and making online purchases. I have recommended them to friends.

My experience has been nothing but excellent. I enjoy the features such as the vault and cash back rewards. The app has made it super easy for me to watch my spending and my saving. It’s easy to use and understand.

I didn't understand the instructions for direct deposit so I used Wells Fargo bank instead. I still use this Walmart MoneyCard so I'm not satisfied with the service I am using. I highly recommend you to briefly add an explanation for the limit amount of money.

Uit all the time for purchases online. Like the fact that if my number is stolen they can't run up large purchases on me as the balance is usually only enough to cover my planned purchase. Would like to see a fee reduction.

I would recommend the card. I got it around Thanksgiving so I could put away money for surprise Christmas gifts for my wife, without purchases right out our joint account tipping her off. I decided to keep using it for purchases made from my phone, because I guess I'm still a little paranoid about attaching my bank account to a phone. It's really convenient to be able to put money on it at any Walmart, but you can add money at a lot of locations, including Family Dollar, and Dollar General, admittedly for a higher fee.

Card works great, I love the vault feature and works anywhere I need it. My only small complaint is the frequency we have to receive either a text or email to log into the account but it's just a minor annoyance. Sean

This is my first time using this card for direct deposit and I am highly disappointed. My money is being held and the customer service rep stated the fraud department is reviewing it. I asked why. She stated because of the amount. Told me to wait 4 hours but could not tell me next steps except call back in 4 hours if not lifted. I'm trying to understand the fraud aspect. I typed MY into my employer payroll system and it was deposited. What are you looking for? I need a supervisor to contact me asap. The rep stated she did not have a supervisor. I find that hard to believe. They need empathy training. Telling me you understand does not solve anything.

Great experience with the Walmart Card. Been using it for years now. Love it. I even get paid early every week. No overdraft and great service. And they even gave me money when I loaded my taxes to it. You can transfer money for free as well.

Great experience, love the ease of use and convenience. Cashback feature is also a plus but I was curious about how to obtain a Visa with a chip in it and I wish the earned cashback reward was more or easier to get more.

I have had nothing but good experiences using my Walmart MoneyCard over the past 5-10 years. From loading funds to using customer service it has all been great. I would not use any other pre-paid debit card service. Also I would most likely recommend it to my family and friends.

My wife bought a Walmart MoneyCard hoping to use it to help us with our budget. She missed to $5.00 a month service fee in the small print on the packaging. I registered the card online but was unable to load money onto the card online. The website instructed me to use their app. I loaded their app and put in my card info and was informed that I could not manage the card using the app. I went to Walmart and spoke to the lady at the finance desk. She told me she could not help me with the money card. She also told me that she has heard nothing but frustrated people when it comes to the card and their support. I contacted their support using the number on the card. It is a automated system that has no option to cancel the card and no option to speak to a live person.

I had an issue and there is no way to contact customer service, it is impossible to talk with anyone or get any issue resolved. Was not pleased with MoneyCard at all. With a large company as big as Walmart or MoneyCard, there should be some way to better handle that issue. Would not recommend to anyone.

My only complaint comes from a recent transaction problem. However, it may have been more an issue with the company. My check wouldn't go through direct deposit. So, they had to reissue it before sending it via paper check. Outside of that one instance, though? It's worked perfectly. Easy to load. Easy to monitor.

Needs to be able to gain more cash back and have more rewards.. The direct deposits are ok.. but wish you wouldn't charge so much to load it. And need to add more Walmart atm machines inside the Walmarts.

I've had great luck with my Walmart card. They have treated me well. The fees are high. Does direct deposit 2 days ahead. Replacement cards are hard to get, need to fix that. I pay a lot of bills without problem. It needs to be recognized as checking account.

Easy and convenient. I love the app too! It saves me time by making my balance available a day early! My whole family has one! Money transfer is handy too! The vault feature is nice as well because I can earmark funds.

I enjoy the cash back rewards that come with this card. I also recommend this card for anyone that does not have a traditional bank account or anyone that just wants a secondary account. We have always been satisfied with this card.

I’m very pleased. Only problem I have is the withdrawal limit. There shouldn’t be one on a prepaid card. Other than that I have no issues and appreciate the exceptional service that Walmart provides with this card. Thank you all!

It is very easy to use this card and don't have to worry about overdraft charges. The only thing I wish they had more of is atm's that don't cost you to pull out cash. Other than that I use my card all the time.

I always get charged a fee at all Walmarts with my card when I withdraw money even though it says Walmart won't charge me. When I have fifteen - twenty five dollars and try to take twenty - ten off my card it always says insignificant funds. My first Walmart card was not like this. I am so disappointed with this card. Hopefully problems can be resolved or I'll have to switch cards.

I have a great experience with this card. I just don't like that you can't use your card on all ATMs. The monthly maintenance fee is a little much but I guess that comes with any card. Overall all I like this card.

Even when you draw money from an atm, the atm itself has a fee for withdrawing money. Then the card has to take a fee for itself as well. Instead of a fee of about $2.50 to $3 which is normal I end up loosing $5 to $6, that is just robbery. Also I just had $30 come up disappearing on my card as well. When I check all my transactions I can not find where the money has gone. This isn't the first time for this to happen either. Other than those 2 issues the card is good.

2 years ago I was fed up with multiple fees and no local branch. Needing a way to arrange for direct deposit I made up my mind to try this method. I have been extremely satisfied. My payroll is deposited directly into this account accurately.

At first when I signed up for the Walmart money card I was a little skeptical but after sticking with them for a few months I realized it was good and safe service/bank to go with. There are only a couple things I'm not thrilled with and that is the monthly fees for having the account and the fact that Walmart is the only place you can use the atm for free so you find yourself wasting a lot of money on ATM fees. But overall a pretty trustworthy service/bank. I would recommend to anyone looking for something other than the normal bank.

I dont have any option to update my personal info. This type of account isn't acceptable to any payday loan company which makes it seem questionable. Also i can't add my wife to this account. The only positive thing about this card is the direct deposit option, which im skeptical about using because my paycheck is all deposited on there and if my card is lost or stolen it will be a huge hassle to recover my money.

I recommend the Wal-Mart Money Card to anyone I know who is looking for a great Pre-Paid Debit Card. It has just the right sized monthly fee and I like the fact that if I put over $1000 within one month there is no monthly fee.

Have had online purchases I did not authorize. And it is extremely difficult to speak to real person. And when you do it is obviously a non-English call center. And on top of that they send you a form to fill out that is rubber stamped "not refunding your money" and when you ask for explanation you get no response. Have caught them skimming money out of account also.

I have direct deposit on 2 sources which is a great service. I get my deposit early and that helps sometimes. I'm a senior citizen 62 and semi-retired. I live on a fixed income. When I make a live deposit or withdraw there's a 3$ charge. If you can lower the cost it would be great. Thank you.

I've had my Walmart MoneyCard for about two or three years and I've been using it for subscriptions. Now, I've been trying to keep all my money in there and not to use the ATM and get cash. Everything has been good thus far.

I love the Walmart card mainly because you can stash cash. The discounts are cool too. I've never experienced any problems at any ATM. Being able to get cash free at Walmart is cool. The sneak peek is also awesome. This card is better than any other card I've used. I exchanged my Netspend card and have never went back.

Love the service, and choose this service over traditional banks because of the many options available, and easy to reach someone when problems arise. Thanks for the loving care, and attention to customer and detail. Been a customer several times, and for many years.

The money card really is no different from any other prepaid card. I do not feel I should be charged a monthly fee when my paycheck is loaded onto the card every 14 days. That is something Walmart does that other money card companies do not. So, take away the monthly fee --permanently --and you will receive five stars.

Walmart MoneyCard is great for direct deposit you get paid up to a day early which is great. I am personally not a fan of the $5 fee and sometimes there are purchase scription errors. I also wish the card can look legit and not like a gift card.

The only problem that I can identify with is the $3 upload fee. I have a problem with this because my paycheck is direct deposit on to my card and if I want to load cash I should be able to without the hassle of paying to upload when I have chosen for this card to be my everyday card.

I love my Walmart card, it’s having an bank account without the bank hassle. I also love that your card keeps track of cash you spend at Walmart and you get a percentage back, when you reach your year mark.

I love the Walmart MoneyCard. It's easy to load money. I mainly use it to pay my bills. I would recommend the Walmart MoneyCard to anyone that doesn't want to invest in a credit card. This would be one of the best options for anyone.

I like the Walmart MoneyCard, the service and everything, the only thing I would like is if I could choose a different design and if you could add a chip to it, that would better the service a lot and you would have more customers. Thanks.

The card is easy to you use but I personally feel there are too many fees associated with using the card. I like that your direct deposit is available quickly on the card, but I do not like that it cost at every atm to pull money from the card, it cost to reload the card in a store and also costs to remove money in a store. It seems like the fees are never ending and you don’t get a lot of perks and saving from using the card. Thank you.

I am having a great experience with my prepaid debit card. I love how it gives you so many advance options such as the mobile app that allows you to bank from your phone and make transactions. It gives me a sense of freedom without having any true connections or being held obligated to banking qualifications.

I love the Walmart MoneyCard. It's how I pay all my bills. It's way better than having a back account!!! I would recommend this card to any and everyone! It's so easy and convenient. Only downfall is charging $3 every time I want to download money.

I love the ease of this card. I have part of my paycheck deposited to this card which waives monthly fees. And I get that money on Friday, my other account does not post until Monday. I have recommended this card to all of my co workers.

Keep up the good work. Keep it fair and being able to use my card anywhere I go shopping at. It means security where I go. As long as I have funds I it to use it. I can go to Walmart and use it 2 or 3 times a day when I need to.

I like that I get a discount on my gas, and that it has a stash option. I also, like that there is a chance to get some of the money back at the end of the year. I have never had any problems with this card, and looking up information online is as easy as can be.

There’s fees that have been added and taken out of my account with no reason. When I deposit money and use the card for transactions there are always discrepancies of “fees” that get taken out. My transaction history is not accurate and it never depicts the right amounts. The deposits and transactions don’t add up and there’s no way of me being able to track the differences. I’m truly disappointed because this card should be used as an alternative to regular banking. It’s stealing from people who need it and with a company as wealthy as WALMART there’s no reason to take money from people who truly need every dollar.

I have no problem with card. I enjoy using it. But. I was under the impression that the monthly fee would be waived when I put direct deposit on acct. I'm still getting charged the monthly fee. Please explain to me why. Thank you.

I have tried several online retailers to use my Walmart card with and the same thing seems to always happen. Because it’s considered a gift card, they William not accept it. So you mean to tell me that I have a card that has limits... how is that possible?

I get paid like 5 days early. I love my Walmart account. I couldn't be happier. I have almost no complaints except the fact it costs me money to load it at Walmart if I have cash I want to throw on it. Other than that I'm stoked. Thank you.

I've had my Wal-Mart money network card for a over a year now. I've had nothing but a good experience with my card. No negative feedback. I love not having overdraft balance and having to pay overdraft fees! I've never had any trouble with my direct deposit getting on my card and my check is always on my card before the due date! I love getting notification about a direct deposit on my card.

I am pleased with the service provided by WalMart MoneyCard. I truly enjoy receiving my paycheck early. So far I have not had any problems with my account or customer service. However, I have another MoneyCard that I cannot review online and I would like to see my transaction on that card. I can only call to see what the balance and transactions that were made.

I am very happy with the Walmart debit card especially comes to pay day. To get my money at least 2 days early makes life so much easier. Thank you. Paying bills is very easy to do fish I can pay online.

My sister told me about using the card for online purchases. When I got mine, there were fees to use and fees to reload. A bit disappointed, but can't blame them. I like having a card with only a small debit limit for purchases.

The card is good. The only issue with the card is I can't use the cash back until 12 months. In my opinion it should be allowed to access when needed. If there is any way around this please let me know. Thanks.

Love the card. Great for my spending at Walmart and love the notifications when I used and my balances. The app for the card is also very resourceful. It’s easy to use and clear. The card is also good for my direct deposit.

Awesome service. Thank you! I will definitely pass on the good word. I have had no issues at all with this service and don't think it could be done better! I can use this card wherever I go no matter the sale.

Every thing about my card is excellent, I have direct deposit from my job and is really good and easy for me, I make my credit card payments with this card and is very fast... I would like to have a Walmart credit card please send me information to apply. Thanks.

I have been very happy with my Walmart card. It's been convenient that I get paid 2 days before my payday & I can use it just about everywhere. My account has never been compromised nor there's been an issue with any payment. Thanks for reaching out!!

I am satisfied but could use some adjustments. It would be nice to have a chip on the card cause I have to get a new one every few months, and in order for me to get a replacement card they have to pause the account till the new one comes in the mail. And I have to buy a new card set up new account and do another direct deposit which makes it really annoying. Also most ATM do not work with it and I can't pay for gas at the pump always have to walk in. And It is not compatible apps like venmo and cash app so it makes it difficult to transfer money electronically. Thank you!

Have been a cardholder for approximately 10 years owning 2 or 3 different cards under different names. I have never had a problem and use it often. Will renew it when it expires in next year. Happy cardholder here.

Representative was knowledgeable about the product. Courteous, but hard to understand. Took a while to speak to a live person, but very helpful once connected. Maybe the phone could be answered more quickly next time. I do like the vault and cash back incentives.

I have seen most/some prepaid cards have no fee ~ I think your service would gain a lot more consumers if there was no fee at all ~ or lower the amount to avoid that fee. Having direct deposit is a great thing.

I like the card, how I can identify previous purchases, alerts when making purchases. I do however wish there was more places to use ATM, without service fees when taking out cash. I also think there should be a way to have a duplicate card per account.

My only wish was would be that it showed everywhere as credit or debit card vs a prepaid card. I have had a few purchases (Uber &hotels) that the card would not work. Rewards are nice, have not received any yet.

I wish you had a way to track the amount on the card. Sometimes I'm not sure how much there is. I like being able to give the number to a business on the internet, when I buy on eBay. Or when I purchase something off Craig's List. Thanks.

I give my employees Walmart debit cards to buy material for on-going construction repairs for my George Webb Termite Control bss. This morning (07/16/19) the 3845 card was declined for a purchase less than $80 with more than $140 on the card, and yesterday the 3023 card was declined at a gas station and that card had a balance of $640.00. If this keeps up, I will have to do something different.

The MoneyCard is great. However I don’t think it’s fair to charge money to use the Walmart ATMs to retrieve money. They are WALMART money cards so what is the point in charging to use a WALMART ATM. Seems silly. Otherwise it’s a good card. Never had any issues with it.

Overall I would say I am pleased with the card and the ease of use. However I have encountered several places the card can not be used which is rather inconvenient. Such as PayPal Facebook and several of my bills have had to be paid through cash withdrawal or money order.

The card works great when I can find a qualified customer service provider at Walmart stores to load it. The customer service people at my Walmart store in Douglas AZ. Dont always know how to load my card. Have tried to get direct deposit on the card and no one seems to be able to do that either.

Best card ever. I can load money, stash money, and use it with ease. Plus, you get cash back! Only thing I hate is monthly fees. As much as people use this card they should waive the fee or add more perks. Besides that, I have no issues with my card ever!

I am very happy with my Walmart MoneyCard, it serves perfectly as a backup account, and I am very glad I have it. I also like earning cash back on it, a definite plus. This was one the reasons I decided to get a new MoneyCard.

Service has been very good and easy to use. Direct deposits have been available when needed and easy to pay bills. It's better service than using local banking and service fees are also easier to handle and a little less expensive.

I have had a great experience with the Walmart card. Can easily pull money off the card at any Walmart and also get my direct deposit earlier than I would get my regular paycheck. Easy, convenient and all around a good card to have if you don’t want to deal with banks.

Overall I am satisfied with my experience, signing up was easy and card arrived in a timely manner. My only complaint was unauthorized charges in the first 2 months in the recurring amount of around 25 dollars to someone's cellphone I didn't authorize and mostly due to my own procrastination but partially to unavailable resources didn't report or ever recoup totaling over $250. The charges stopped around the time I noticed them and haven't accused again. On a positive note I get paid two days earlier than my coworkers. And the vault savings ability is very convenient.

I was one of the many affected by Wells Fargo a year ago so trusting didn't come easy. After going with Walmart Money Card, I couldn't be happier. And getting my money a day early has saved me several times! Thank you guys, you're the best!!

I absolutely love my Walmart card! I love being able to stash money away so I will not spend it, I love how if a certain amount is deposited it waives the fees. I love everything about it! I love getting paid a few days early, I love how easy it is to use. The only thing I don’t love is that you can’t draw money off for free anywhere including the Walmart atm machines.

Best card by far. I love getting paid early and I have had no problems with overdrafts, missing money or anything. Loyal customer for life. The only thing I wish is that it was compatible with Apple Pay. Other than that it’s great.

I have called several times about a charge. And all of a sudden it doesn’t show up but I haven’t been refunded my money in 8 months. It’s ridiculous but thank you for reaching out for customer support and whatnot.

I have used the Walmart MoneyCard for years and I have never had a problem with it. Most of my family also have one. It's easy to load or to have your paycheck directly deposited. I myself have two cards, my daughter has a second one to one of my cards and my mother has the second one to my other card. Which having them have a second one makes it easier if one of us needs money from the other person.

I like to use it, but my school will not allow me to use it to rent books from my college bookstore. That is why I have moved where my direct deposit is going because of the limitations. I do like the stash feature.

I have been using this card for my direct deposit to my jobs. It is reliable and dependable. I would like to thank Walmart for creating this card. It has helped me during emergency situations and I look forward to using for years to come.

I didn't have any problems for the first 1 1/2 years. When I switched companies I worked for I had nothing but problems. My pay period was every two weeks and had to wait three. It is difficult almost impossible to reach a live customer service representative. Some changes should be made in that area. If you want to do business like a bank you should at least somewhat act like one.

Love using the app. Never had issues with the card. The card is very easy to use and load. Love how I get cash back using it at Walmart and I love how I never have problems with it. So far so good. Thank you.

I haven't had any problems with my card. I love how you can stash cash away also. It helps me save money real good. Keep up the good work. Are you guys adding any new features to the MoneyCard? This is my choice for getting paid.

No issues whatsoever. Don’t have to worry about overdrafts or a bank to deposit money into. Perfect for me... Perfect for me and I recommend it to anyone and everyone. Perfect for local purchases, online purchases or traveling out of state.

Absolutely love my card and never have a problem with it. I would and do recommend this card at my work if someone doesn’t have a bank account or cannot get one. I love all the benefits that I can get from the card.

This card works as a bank account although it isn't recognized that way with loan centers, stock market apps, or some jobs with direct deposit. It's a little frustrating and I feel this would be a simple issue to resolve.

I absolutely love my Walmart Money Card! I get paid 2 days quicker than anyone else! I have had one for about 7 years now and I’ve never had an issue with anyone taking money from my account! Highly recommend the card to everyone!

I like how with Walmart MoneyCard, I'm guaranteed to get my paycheck a couple of days earlier. Also, I'm not able to overdraft, which helps me out ‘cause I’ve had stuff set up to be taken out. When I had a bank account, they took the payment out when the account was supposed to be set up to where it couldn’t be overdrafted, but still it did. However, I would like my Walmart MoneyCard better if I wasn't paying at least $3.74 at Walmart to reload it. With other Green Dot cards it doesn't charge me extra to reload. I buy the reload thing and it's 20 bucks is the minimum I can reload. Still, with WMC, I've had no difficulties. It's the best experience I've ever had with any bank account.