Walmart MoneyCard Reviews

I love the card except when it comes to withdrawing money. I don’t like the extra fee that comes with it but besides that I have no issues with the card. Direct deposit works great and never had an issue using the card.

I like my money card except paying every ATM 3 dollars for cash is the only nitch. I am very satisfied with the money card other than those high ATM fee. I also feel like the cash back rewards at Walmart are awesome. Other than the ATM fees I have better use out of this than any bank that I have used especially with no overdraft fees ever.

I love using my Walmart card. I get paid 3 day before everyone else. The app works great. And I use the save features and get money back at the end of the year. Would definitely recommend it to others.

I love my card, especially with the protections it offers for my account and how it doesnt use a chip. However, I have found on multiple occasions it wont work in some areas. For example, my local Turkey Hill gas stations wont take the card at the pump. Building on that, it wont work on ANY pumps in New Jersey. There's also some online vendors that wont accept the card or direct deposit numbers for transactions. Otherwise, it's probably one of the best cards I have owned.

I have had the Walmart Green Dot card for over a year and absolutely love it, the lock card feature is a plus, swipe to see the balance without logging in is great and I get my direct deposit 2 days early. What more can you ask for, and I earn money every time I shop at Walmart in store or online.

Great services. No fees for every swipe or day to day use. Monthly fee is reasonable and fair. Deposit hit two days early. So that’s a big plus. I will in the future refer family and friends to use Walmart Money Card.

I love my Walmart money card but I would love to have a way to be able to transfer money from that card to one of my other Banks. Thank you for the opportunity! I love the Walmart Money Card for the feature of Save and Unsave money. It's like having a savings account.

I’ve had a great experience with using the Walmart Money Card. I have my paycheck deposited on it, I can pay my bills with it, and have enjoyed using it. There are a couple of gas stations that I have to avoid because they don’t accept it, but other than that, I’ve been very pleased.

Member since 2012. My paycheck has never been late. And customer service is great. There was a fraudulent charge on my account from Dubai. I called customer service and they fixed everything that same day. They gave me a new account and card. And they deposited the money the next day. Great service.

Would have left a 5 star review if the deposits were steady. They are never deposited on the same day. Some days it can be 3 days early. Others 2 days and sometimes lately not early at. But other than that I really cant complain.

Think it's kinda crappy I have to walk inside to get gas... It won't let me purchase right at the pump have to walk. When I'm in a rush sometimes just isn't convenient. I do enjoy being paid 2 day earlier though that is amazing.

I have tried repeatedly to add my son to my card and have not been able to. Even called for help with no luck. This is the worst card I have had. I will not be using it. I will come up with a different plan for helping my son.

I have used these cards for several years...actually since 2011 and I love it. Private, secure, easy to use. I just wish they had a chip. Maybe new ones will. My family members also have cards and we use them exclusively for money transfers and payments. I am very satisfied with them. The cash back option really adds to the benefit as well.

I got card for the mobile deposit and now never use it. I understand having to wait for a week when depositing for first time but every time with same routing/account numbers that the first successful deposit had. I can't wait a week so I go see pay $3 and reload from my check at store.

Overall a good card service. Just need to be able to connect to more link things for cards. I should be able to link my card to cash app and any other resources to collect money not just Walmart resources.

I love my Walmart card very much. I use it to order things online. To pay bills and buy from store. Never had a problem with it. Easy to load card. I recommended it to a friend. I'm going to take him to buy one.

I have had zero problems with my Walmart card. It is absolutely amazing. I love having it. It serves its purpose very well. Have never had a problem. I would very much recommend it to family, friends, and acquaintances. I hope this review helps.

It is a wonderful card. I spend most of my money at Wal-Mart anyway so let's get some cash back!! Not to mention loading and unloading money to and from the card is super easy. Direct Deposit early is also totally worth it.

Love my Walmart Money Card.... definitely think everyone should have one. It's convenient... I get my checks 2 days early and I have the option to save in the money vault. The only thing I would change is the daily amount of cash I can withdraw from the ATM. Otherwise love the walmart money card.

My experience with this card has been Amazing, I honestly enjoy getting paid 2 days early. Thank you Walmart. The card accepted at all my favorite stores. And getting cash back is so easy to do. I just wish I could transfer money to other people without a Walmart Card.

I have had excellent service using my card. I have never any problems. I also really like the Stash feature. I use it as savings account. I also get my payroll deposit 2 days sooner which is always nice. I use my card at Sam's Club, Walmart and Murphy USA Fuel Center. I get cash back. Cant beat that.

It's easy to use and it's easy to move money around especially sending money and receiving money to/from friends and family for birthdays, holidays and other special occasions. The vault is nice for me cause I can instantly transfer money if needed.

The 1000 limit has been a problem for me. When I want money it is for major purchase and often more than 1000 but I have tried to make it work. I do have a second account now with 5/3 Bank for those situations.

I love this card, I’ve been using it for several years and the only things I would change would be the cashback should be available as soon as you’ve earned it. Other than that I’ve recommended this card to several people. Thank you.

I don't have any problems with my card. I gotta say I like getting paid a day early. I also earn money for using this card. It's so nice that my fee gets waived if there is enough money Deposit in a month.

I have money troubles with banks in the past. This is my 2nd time having a Walmart MoneyCard. It works great for me. I only wish I had a chip instead of just a magnetic strip for usage. And I wish that programs like Venmo would accept it for deposits. Also mobile deposit would be great. And no fees to reload it at stores.

I like it. Some people I tell about it like it until I tell them that you have to pay 3.00 dollars to load money on it and they tell me that the card they have doesn't charge you to load money on it. I love that I get money back from buying stuff at Walmart.

I love my money card! And the cashback option! I would highly recommend to anyone that doesn't want an actual bank. The only issue I have is there's no free atm to use, Sheetz used to be free but now it charges. I use the app on my phone but unless I go to Walmart, I can't get cash back without a charge!

Love the simplicity of getting my direct deposit and the app is a plus. I can see my balance and also my transactions. I used to bank with US Bank. Hidden fees used to mess my plans up and sometimes even took my money to the point I use to overdraft and get bigger fees. With this card I control everything and there is no hidden fees. Love it. Love it.

Very good. No troubles using. Wish there were other fee free machines. I hate that I have to go into a Walmart to save fees. I do enjoy that I am getting paid sooner. This card has bee real handy and useful.

My experience Has been very good. No problem using it where ever I wish to. Can go to the app and check up to the minute transaction. I am very pleased with everything. Just wish I could go to a atm and get money. But, I just run in Wal-Mart.

I love my Walmart moneycard. I have been with them a while now. I love the app service, it's very easy to use, I love the locking of the account. It's very useful. I also love the privacy I have that no one else can get into my account.

I have had a good experience using Walmart Moneycard. However, my only concern is the lack of fraud prevention, monitoring services, and options for self monitoring. Also, the poor transaction history format, showing minimal information. If these things could be upgraded and fixed, I believe this would be a superior option to traditional banking.

I really love the convenience of going to Walmart and depositing the entire onto the Pre-paid Money card. Plus, the vault or move/save feature seems to be a nice way to budget and protect savings. I would like to see a better protection option such as a chip but the on/off feature thru the app works well if you lose or have your card stolen. Thanks.

I like the Walmart money app. It's very easy to use. Easy to check your balance daily notifications. I also like that you can get your check up to two days earlier. That's very useful. All in all it's a great thing to have. It's like your own personal banking system. The only problem the IC is customer support. That's the only problem I've ever had trying to report fraudulent transactions or just contacting them.

End of last year I tried using my card to pay for services on my vehicle. I was declined 3 times and upon all 3 times I was charged $40. None of this money either the shop or myself ever saw. Other than that I love the service. It works. It's fast.

The people that call themselves “specialist” and “specialist supervisor” were absolutely the WORST customer service representatives I HAVE EVER dealt with. I was hung up on by the first person, sent to the automated system by the second person after I told them that the system wasn’t working correctly, and put on hold for 15 minutes multiple times by the third person who told me that there was no one else I could talk to about my issue. After being put on hold 2 more times for extended periods, another person claiming to be the “specialist supervisor” came on the line, kept trying to talk over me, and the. Hung up the phone. Awesome Job Walmart!

I use my Walmart Money card for direct deposit and everyday purchases. The cashback feature and online vault are a bonus as well. Overall happy with the use and function of this card. Great for people who don't do well with traditional banking.

So far it has been great! I love the notifications and the App! Also since I’ve been getting direct deposit it’s absolutely awesome to get my money two days early! The only thing I don’t like is that even though I get direct deposit some places still only recognize my card as a prepaid card instead of a bank card.

Why is it I get charged an extra $2.50 every time I take money out of ATM when I’m already paying FEES to get the money out? That is just ridiculous and costing me more money. I can’t afford to have taken out.

I love it. Thank you so much. Great great great. Recommended to family. And the app is awesome. Finally can order food and rides and all necessities. Just great and then some I’ve saved with Stash Cash. Stash Cash is an awesome feature.

I think that after a certain amount of time that charging a fee to load cash or checks onto the card as a reward to loyal customers. It would be great to do that. Also, to be able to have choices of favorite sports teams.

I love it. Never have any problems and using the app is very helpful and amazing. Also you can use the Vault to put money to the side and I get my check a day early. I'm glad I have this card and I recommend it.

My experience with Walmart card is great. Wouldn’t trade it for nothing. I’ll recommend using it. I’ll never switch cards. Good for all kind of deposits. It’s good that you can add money. All my deposits goes to Walmart card.

It's easy to obtain a card and maintain an account, unlike with banks or credit unions. I would and have recommended getting a Walmart MoneyCard to people I know. I wish it were easier to change my address though. Thanks.

Has been very good and very easy to use. I like how I can check on my account at any time. Have never had a issue with it. I would recommend it to anyone. It has always been up to date on my account and easy to check.

I'm happy with my card. I love the app. It helps me budget great. I really appreciate the notification when I use the card. It very helpful to track spending. It is also great when I need to send money.

The card was very easy to use & was great for direct deposit. However, I stopped using the Walmart Money Card because I disagree with Walmart's indirect giving to Planned Parenthood. Due to their indirect involvement with this organization, I aim to cut all ties with Walmart and thus stopped using Walmart Money Card. I previously used this card regularly and had no problems with direct deposit, but Walmart has lost my business.

Easy to use though reloading can be trying. There is no way to load checks other than direct deposit. It is an inconvenience that should be addressed. Plus reloading at a Walmart you still pay the reload fees even though it is a Walmart Money Card. Other than that, I have had no issues with my account or card.

My card had broke. Asked to get a new card. Was not informed that they deactivate your account and they said 7 days my card would arrive and they keep moving the date up. I have had no access to my paycheck. Can not pay my bills. Customer service is a joke. Asked to talk to management and they would not transfer me. How is it legal to hold someone's funds without access. And why is my account deactivated before my card is even printed or sent.

I personally liked getting my check early but there were some charges that got charged on my card that I never really understood why... I'd know how much money I spent plus the charges. If there were any at that time would be there was always like 40 to 50 dollars took out then I'd not know why.

I absolutely love my Walmart money card. I has very been using the service for nearly 10 years now and recommend it to anyone who doesn't use a traditional bank. My direct deposit from work, my tax return, both can go directly into my card. I highly recommend the walmart money card!

Love that I can use the card for my direct deposit, I can use the card for purchases at locations other than Wal-Mart, was very easy to apply for and receive the card, and also I can receive money back at the end of 12 month period.

Love this card! It’s like having an actual debit card without the hassle of banks. Only thing I do not like is the $3 deposit fee to deposit money at Walmart stores or a withdraw fee of $3 at banks with a $2.50 charge on my account.

My experience has been fantastic so far. Just wish atm charges weren't so much. I will recommend this card to everyone I know and keep up the good work. Thank you for the opportunity to have a reliable card. And a bank account again.

Pretty good experience just trouble with certain companies accepting the account for online payment with the checking acct number. Otherwise has been great! Get paid a few days ahead of paycheck. Easy to use, convenient most of the time. Helps me not overdraw my account and I earned savings.

My experience so far has been amazing. I love that I can put money away for saving. I also love that I am able to enter for drawings as well as receive money back for my purchases. The direct deposit works perfect as well as the notifications.

I Love the Walmart money card. Would like to be considered for a line of credit somehow through the card. I don’t like the monthly fees but hey I guess you guys have to make money somehow. I’d just like some option to help build credit.

My only real complaint is that the app doesnt show the balance after each transaction. Makes it harder to check for accuracy. I constantly feel that I'm missing money, and have to get a calculator to check.

I love the fact that I can keep up with what I spend and when I spend it. And the "savings" account works wonderful. The only thing I can ask is you make it easier to put a check on the card without charging the cashing and placing it on card fee.

I like them Walmart money card mostly. The only thing I don’t like is that you can only take out a certain amount per day. I should be able to get to my money when I need it. But other than that it was very easy to use. And I also like the money back if you shop at Walmart.

This card has worked perfect for all of our needs. I have my payroll direct deposited, pay all of my bills and do all of my online shopping with this account. Even booked and paid for hotel rooms and rental cars. Only downside is a rental car place can not put their $100 hold on this card because it is prepaid. Otherwise great with no other issues!

No issues with the card at all. I would definitely recommend it to a friend. Pay is always in time. Sometimes a few days early. No hidden fees, no BS with customer service. I've had this card for a few years. Plan to have it a few years longer.

This card has been absolutely wonderful. I use it for work deposit and it’s been the best. Beats the bank for sure. I would definitely recommend this to my friends. Walmart bank card is the best. Going this route has saved me from bank account and any problems I’ve had.

I love the cash back and the convenience of adding money at any local Walmart and bonus. They are open up until 10 am. I love my card. Would recommend this card to anyone and I have I even use it for my small business transactions. Very dependable.

I use the WalMart MoneyCard for direct deposit for my part-time job. It allows me to keep my two streams of income separate and makes it each for me track my spending. It is very convenient and easy to use. I love it and would definitely recommend it to a friend is asked.

I would refer a friend to this card. Love how if you have a problem customer service helps. When you need to pull off money you can go to Walmart and it dont charge you for taking your money out. Loading the card is very easy.

The use of the card is easy. To load cash on it is very difficult! If you have direct deposit, that's good. But to load it is really difficult! Because of that I gave the card three stars. Please work on loading the card to make it more worth while.

When they lock down your card while you are on vacation and deny your purchases without telling you and them make you wait for over an hour to get it back working is horrible!! I have never been more ticked off than when that happened. I am still waiting for the call from a Supervisor. They were supposed to call me within 4 hours... and it had been over 2 weeks.

I love my card and your services. I just wish I didn’t have to cancel my card to receive a new card. My card is not lost - just old and I need a new one but was advised I would have to cancel this one.

I wish that I didn’t have to pay atm fees or have a monthly fee. No matter the atm in or out of market I get charged 2.50 to 4.50 per transaction. With the monthly fees... as much as I use my card I shouldn’t have to pay fees.

I love the card just wish I could use it for payday loan in the app store. And that it didn't have ATM fees on the card. Worst part is you just take it. You don't show anywhere that you did take it either.

Great customer service. The only thing that I don’t like is that sometimes my direct deposit will load on a Monday and other times it’s on a Tuesday evening. I just wish it would go in on the same day every pay period.

I am using the ATM listed as one that would not have fees and I am being charged $2.50 each time. Why say there are no fees with the atm list that you provide when there is one. Not right. Very misleading.

I've been using Walmart MoneyCard for six years now and I haven't had a problem.

I have had my Green Dot card for about 5 years. I’ve never had any issues ever. I always use my Walmart card for shopping and taking trips. It was very helpful. I’ve always gotten money packs from the 7-Eleven to Load funds to my card with no issues ever ever. So 3 months ago I bought $150 money pack from the 7-Eleven. I waited about 45 minutes and try to load it to my Walmart Money Card and it wouldn’t load. So I went on about my day, did my shopping, continue on and ran my errands and then later on that evening, I went again to try to load my money pack it again and it wouldn’t load two hours later.

In APRIL of 2019 I bought a 100 dollar Walmart money card. Since then I haven't been able to use the card because they can't verify my id. They also won't accept my American passport. Call after call, still can't use it. All I want is my money back at this time. How is this legal? Corporate never calls back and "they don't have a number for me to call" to speak with corporate.

I would give ZERO stars if i could. I liked using the card up until this point. I receive my direct deposit from the same company, the same day of EVERY week. This week there's no deposit, nothing pending and I have already checked with my employer and it has been sent. I have called back with the tracking number for my deposit and the customer service was of zero help. We live paycheck to paycheck, I need my money. I cannot get to work tomorrow now because I have no money for gas. How could you do this to people that rely on your services. There has been no change with anyone or anything so there's no reason my money is out there somewhere and no one knows where it is.

We like our Walmart MoneyCard and we've had it for years. I don't like all the bank fees and I don't like the fact that some banks, if I get in a number of checks in 10 days, they will clear the biggest check first, no matter what order they came in to see if they can get as many fees as they want. And I don't have to worry about that with my Walmart MoneyCard. I do the direct deposit and I also like the fact that I can't be charged an overage fee. I'm used to the Walmart MoneyCard that I had but when I went to get another one, they changed it. I went with Green Dot Bank, the bank used for the MoneyCard, and got one of their accounts instead.

I did a lot of business with Walmart. I saw the MoneyCard in the store and using it is a lot more convenient. There are plenty of reload stations and I get my stuff a little faster. Also, the fees seemed to be decent.

I've been a customer of the Walmart Money Card since November 2010. Every couple of years my account gets hacked and I'm still a loyal customer. Once for over $900. This time $140 to a company with no website and when I googled the company the results said the company may not exist. A clear indication that this was a scam. Walmart decided against my claim and send a super thick copy of my transactions with a letter that said basic nothing. I am so discouraged with continuing my business with this company. I believe I deserve a more thorough investigation and more respect than what I've received.

Through consumer resolution, I was able to understand and work through this issue with Walmart Green Dot Money Card. They were professional and courteous throughout the whole process. Thank you.

My card was blocked & when I called the customer care line I was told by the automated system to go to walmart.com/documentupload to verify my identity. I went to the site to do it and I entered my card # and when I clicked on continue nothing happened. I tried it several times and the same thing occurred. I called customer care and cant speak to a human, I even went to 2 different Walmart money stores and was told that they couldn't do anything for me & that I had to call the customer care line & gave me the same number. There's no option available to speak to someone who can help me. Walmart being such a big corporation, I thought they would have better customer care, especially for people who are putting their own money on a card only to be denied access to it and not have an option to fix the issue. I need some help please, I have a couple thousand dollars on the card that I need ASAP!

My wife purchased a Walmart MoneyCard on Dec 6, 2019 for my son for a Christmas gift and put $100 on it. My son tried to use it Jan 3, 2020 and it had expired and the local Walmart said they could not do anything and to call the number on the card. When this number was call everything was automated and could not talk to a real person. Now it looks like we may lose the money put on it. I am very disappointed and cannot understand why Walmart does business with a company like this.

My son purchased these cards as Christmas gifts for the family thinking the recipients could just go to Walmart and purchase what they needed. The packaging does not make it obvious that these are for establishing a bank account that has fees to use the card. This made these gifts a real pain to redeem/use and of much less value than they were intended. We are very disappointed with these cards.

We were going to use the Walmart Money Card for our grandson who turned 18. It has been nothing but a nightmare-they wouldn't do it with his social security number because at 18 that is all he has-then we did it under his dad, wouldn't send to our post office box. We don't have a mailbox because of theft were we live in the country. So that didn't work then we tried again this time it wouldn't take my son's social security and he has had a walmart card ever since they started --this isn't worth it. We went with something else. So disappointed in Walmart. This kid is going to be away at college and using it and there is no solution. Don't bother with this card.

I bought a Walmart MoneyCard as a gift for one of my step kids so that I could put money on it without giving them cash. I have one for myself as well and I love it. I earn points by using it at Walmart and I like the moneyback. I do direct deposit and I also have the app on my phone where I do everything right on there.

I spoke to a rep from Green Dot. They are open M-F. Call them directly for issues so that you can have them resolved appropriately. I am happy they took my concerns to heart and finally called me and are going to take care of this.

I was told I could no longer do business with them. I drained the account and destroyed the card. Someone then credited $750 back to the account. I have requested a new card or a check for the balance, many times. They no longer respond to my emails. This case is two years old. This is so wrong. That $750.00 belongs to me, not them.

I use my MoneyCard to pay bills, make online purchases and do direct deposits. I use the reload locations.

Worst...and I mean ABSOLUTE WORST customer service I have EVER had in my 40 years of life. Bought card. Used card online next day. Tried to pay 500$ on a 506$ item. Website said payment declined. Ok, so next day turns out the money is off my card. Merchant says payment was declined on his end. Call cust. Service. Literally begged for 5 calls and over an hour. Begged to speak to a supervisor. Was hung up on twice. Lied to every time I called. Apparently there are zero available supervision in the entire place. So my $500 was declined. According to the merchant it was declined. But my money is gone. And no one seems to care to help. I got a lot of "Im sorry to hear thats" and a bunch of "I understand your frustration." But no actual action. Will not be trusting $1 of my hard earned funds with this card again.

I have had a Walmart debit card for several years. It became my primary banking source following some fraud issues. I have such trouble getting a person there to speak to. My purse was stolen on Dec 22. I called at 815 am on the 23rd. New card ordered, my account is frozen. They provide online tracking, it states new card to be delivered on Jan 6th. The card is at the printers it says. Granted there are 2 holidays falling in the delivery time. Minus those 2 days it shouldnt take until the 6th.

I had 2 charges on my card that were Not authorized by me. Walmart Money Card customer service says nothing they can do. That I need to contact the merchant the charts I made the charges. I contacted them. They issued a refund. They gave me a referral ID number to call Walmart back so they can put the money back on the card and they said they have to wait 10 to 14 business days. Do you not care about the customers customers and at their problem obviously.

Worst customer service I have ever received!! My card information was used to make a fraudulent purchase. Issue was reported December 14, 2019. Reps have done very little to help, are unable to explain the dispute processes and denied my claim (only found the claim was denied because I contacted them). I was then Referred to the vendor in which the purchase was made. BEWARE USE OF THIS CARD. In the event you require assistance YOU WILL GET THE RUNAROUND FROM OUTSOURCED REPS THAT HAVE DIFFICULTY UNDERSTANDING ENGLISH.

I have been a Walmart Money Card holder for about 3 years had no problems until 12/14/2019. I checked my card balance a company called SendPulse had taken 100.00 dollars out on 12/13/19 and another 100.00 dollars on 12/14/19. Contacted customer service 12/14/19. Was told it would be taken care of and I would get a email in 10 to 14 days. I contacted customer service on 12/16/19 to request new card. Told card would arrive in 7 days. 10 days later no card. Asked to speak with supervisor. Advised they would call me in 4 hours. No call. Called back. Talked with supervisor. Was told no message had been left for them to call me and no new card had ever been ordered. And that my claim had been denied.

Charged a 5$ Monthly fee on my active debit account for different old inactive card I used to have. Was told the fee is due to inactivity which leads me to think that Walmart is trying to charge fees for inactive cards on an active debit card accounts. I have been ignored by customer service and told that this fee is accurate when I have photos of my account saying the fee will be waived in 27 days if I deposit 88$ in that time frame. Sooo I’m being charged for not using an old card on my current active debit card. I do not recommend this card. I plan on removing all my funds switching to Chime. I hate the experience I have had with this stupid card and a company as big as Walmart or Green Dot should have their stuff together.

At the time when I couldn't get a bank account due to situations I had in my life and I needed a place for my check to go to as well as to make some online billing easier for me, I learned about Walmart MoneyCard. I've used them off and on for a couple of years, and I've had the the current card I use for over a year now. I have been reloading it at my closest Walmart.

I was able to get resolutions to the issues I was having with my account.

Thanksgiving morning, I received an email stating a $500 donation was given to Re-elect Trump email address **, it was actually a transfer to another Moneycard acct. This was not authorized, I don’t have any idea who this person is and I want to file charges against his person. My claim was denied stating it was authorized, I asked what was investigated to come to this conclusion, to no avail. I am not a Trump supporter, have had this account 6 years with no issues. I do not understand how this can happen.

So I made a dispute claim about a month ago walmart gave me a temporary credit. Then after that I received a letter in the mail stated that my claim was granted and the provisional credit is final to wake up to being -93.45 because if Walmart money card. I am not sure what exactly is going on but I wish I could have been given the truth before they took my money.

I have had my card for about 2 years now. I redeemed my cash rewards the first time December 22nd 2017 and it was great. Here it is December 23rd 2018 and it still says 11 out of 12 months completed and no access to cash back and whenever you contact customer service no one knows anything and can’t see anything rewards related... I will be closing my card out. Very disappointing that no one can answer any questions and no sincerity!

Bought a prepaid MasterCard through Walmart site. Went to use, no money. Went to Walmart Customer Service with card and receipt.They said to call number on back, which I did. I spoke with someone from another planet, wanting photos of back and front of card, back and front of driver's license, plus the emailed receipt forwarded to them. I said, "You are crazy," had to go to bank and dispute charge which was only thing that worked. Vanilla Company is a huge SCAM!!! Please don’t use, and have no clue why Walmart uses them. Disgusting.

I've been a loyal Walmart Money Card holder for 8 years and just recently I had unauthorized transactions that pop up at random. I can't get any response from the transaction dispute department. No one has contacted the police to get information about the case and Walmart has denied my claim when clearly someone has been hacking my account.

I am so angry. Today at 12:49 pm I went to my local Walmart and loaded $440.00. I was to fly to New York City. My card was declined. I called into Walmart Money Card customer service for 3 hours. My whole day was ruined. The flights to NY following my missed flight were double the price. When I called and demanded to speak to a supervisor I was told no. I am so angry! This is unbelievable. This is robbery. You cannot take people's money and just hold it for no reason and give no answers. Who is going to pay for flight?

My family and I are traveling and stopped to get a Hotel room. I was informed I needed a debit card. I ran to the closest Walmart and loaded my card with all my money. I went back to the hotel 20 minutes later and was told my card declined. I called support and took 35 minutes to get a human. Then I was told there was system failure and they don’t know when my money will be on my card. So now no hotel no gas money no food money. Ruined vacation. Thanks money card. Isn’t first time they failed me but will be last.

My son and my daughter-in-law have a Walmart MoneyCard so it's really convenient. I pay the bills and that’s it, but it has made it a lot easier to do that online and send my son money or he sends me money. I'm able to track my money responsibly, and definitely during Christmas time. I usually get my checks two days earlier than it's supposed to be.

This card won't validate my identity, so I can't use it online which is one of the main reasons for getting it. The app says I have to log into the Walmart MoneyCard site (which I am logged into) and won't work. I've tried getting ahold of them through email to no avail, and the phone only goes to a automated system with NO TALK TO A HUMAN option.

Over the last few months I have had my direct deposit delayed several times. The first time I called customer service they tried to blame it on payroll at my job, stating that they release the funds as soon as they receive them but after getting a trace # and talking to several people at the HR department we established that the deposit had been sent on time like all the other deposits. At this point Walmart had no explanation other than "We have no information at the time but we are working on it."

I mainly use the card if I need to pay a bill like my rent. I also use my card to put money on the phone, so my wife can call me, and I use it for paying my cellphone bill. I talked to a friend of mine that works at Walmart because when I first got the card, there were certain ATMs I wasn't getting charged an ATM fee for, and then all of a sudden, I started getting charged. I asked her about it and she said that changed. So now, whenever I need to pull money off my Walmart card, I go right to Walmart and do it that way.

I have been using the Walmart money card for a little over 4 years... It worked great, loved it until recently. Someone apparently got a hold of my debit card info and charge $4 and some change to start a subscription for reality tv. Well $4 may not seem like much to the people who work in customer service for Walmart money card or Green Dot, but it’s the principle of the matter. I disputed the transaction, and after thorough investigation they said that my dispute was denied. This to me means that anyone can get into your account and there’s nothing they will do about it!! No type of security for your hard earned money!! Yeah it may have been $4 but that could just been a test run.

I like the card a lot. I get direct deposit, so I get paid a day early versus the other bank that I was with before. On the app, I could keep up with all my transactions, what’s pending and what's already processed. I can keep up with the reward, like the cashback from when I spend money in-store with the Walmart card. I also use the reload locations and Walmart is five minutes from my house.

My check is applied to my account on a Thursday, on 11/21/2019. @8am my check was deposited an alert hit my phone that a $338 transaction was made at an atm. I'm still home so I called the number on the back of the card. While on the phone another transaction of $103 was done. I stated to the customer service rep. that I was home and not making these transactions. She stated that I had to wait 10 days for the transaction to process and she also advised me to go to the nearest atm to withdraw the remaining of the money that was in my account. Went while she was on the phone. Couldn't withdraw due to daily limit so she advised me to go to Walmart money center and take the rest off my card.

Does not stand behind you or protect you from any online fraudulent charge. I've been a Walmart Money Card member for five years. Was one of my favorites till today. First time I've ever had a problem with Green Dot and it was on Walmart's end. Green Dot stands behind you, Walmart Green Dot leaves you hangings and the money in the pocket of the scammer.

Updated on 12/20/2019: I have spoken to Antonio at Green Dot and have left 3 messages as I was told I'd get a call back within 24 hours. It's been 36. Maybe it seems petty but I too have stress and things on my plate to manage daily. It's not only my birthday so I cannot make plans as I've not gotten any of my money back and it's now just a few days till Christmas and cannot even shop for gifts. Ruined ruined ruined!!! Now I'll have late fees for my bills and definitely not able to get sales deals. I really hope they're happy with themselves. I'm just sad for how they're handling this situation. I'm simply 1 single mother of 3 kids and as far as I'm concerned I should not only get my money back, but Walmart should be happy to contribute to my kids' Christmas!!!

Haven't got refund after 3 weeks. They took my money off November 28th. 29.67$! Got an email saying I had insufficient funds after the money was taken off. I've called Walmart MoneyCard 14 times and they keep giving me the go around. It looks like I'm not getting my money back. This is the 2nd time this has happened to me and have not received my refund. My whole family uses the card but I'm about to switch it. I'm sick of being ripped off.

April 2018 I put 400.00 on my Walmart Money Card. I went to purchase some food at Subway the next day and I had no money on my card. I called Walmart and went there. I got told that they wasn't gonna help me. I need to contact headquarters so I did and they said that I ordered stuff online with Walmart to total 400.00. I have never in my life ordered anything online at all. I'm still wondering where my money is. Oh yeah I never received any items I supposedly ordered.

I use the Walmart card to pay my bills and when I'm out. I'm a tour guide and I'm out on the road a lot, so I don't carry cash. I leave the card with my wife and I just have my paycheck direct deposited to it, and everything is fine. I gotta get a new card though 'cause wife can't find the one I have. I went on my app 'cause I got it set up on the phone with that, and I locked it in case somebody found it so they can't go into the account. I haven't had issues, so far.

I’ve used my Walmart MoneyCard online and I don’t carry cash with me at all. It’s a lot of benefit because it has that stash and unstash which helps us limit our spending and stuff like that, and it helps out especially when you’re on a budget. Also, I usually get my checks in about two days. Everything’s good. Walmart MoneyCard doesn’t have monthly charges as much as the other ones would have, but it’s pretty good. It does the job right.

I've used the Wal-mart Green Dot card for a few years and been mostly happy with the service, until my card started to wear out and I needed a new one. I spoke with someone in customer service and requested a new card, but asked specifically that my old card not be turned off because my entire paycheck was on it. He assured me that was no problem and I would still have access to my card. Later that night try to use my card at the gas station and...card no longer works. Call customer service to find out what's going on and SURPRISE!! He shut down my card.

We registered this card and Walmart said they would not take it. Called support line, waited forever, and was told we could not get a refund because we had already registered our card and we paid a $5.00 fee to use a $50.00 card. Read the fine print because they don't tell you this at Walmart!!!

I haven't had any issues with Walmart MoneyCard until now but my first experience has been awful. I tried to pay one of my bills and the company who processes charges for my electric company denied it based on no authorization. However, this caused the bill amount to get stuck in the pending process. I've talked to Walmart MoneyCard customer service 5 times over a week and the charge processing company and the electric company multiple times.

Someone used a big amount of my Christmas money in TX. They did it on Dec 2 2019. I called to dispute the charge and they said I can't file a complaint until the charge is not pending anymore. I check every day and it's still pending and Christmas is getting closer! I got this card to put my Christmas money on so I WOULDN'T lose it and I could order online. This is very upsetting waiting for something to be done so I can have my money back. I work and have kids, I just want my money back so I can go on with my Christmas plans. Thank you.

I like the vault feature and then being able to lock your card, which helps to make sure that nobody is accessing your account. It’s safe. I also get my check a little bit early on the card. I don’t have to interact with them often, but when I do, they’re always helpful. I’ve never had any issues using the card online. But to make online purchases, you have to wait until you get your personalized card in the mail. Other than that, it's easy to reload. Another good thing about the card is it’s free to pull your money off if you need to withdraw. You can get your money and you don’t get charged ATM fees.

Updated on 11/13/2019: So an update on this review. When I woke up today there was a charge for like 11 cents and 34 cents on my account that is supposedly frozen and locked! For some kind of fee! Once again Green Dot Bank I shouldn't be paying any fees for your mistake and poor security! I tried some different ways to get a hold of a member of management that could help me and once more unsuccessful. I was so busy before work this morning trying to talk to someone that it made me late for work!

I have never in my life been given such a run around about my replacement card. My old card expired the end of last month. During that time, I have called their "customer service" to be told not once but twice that a replacement card would be expressed shipped to me at the cost of $15.00. Not once did a card come to me in that method. Called them AGAIN today to be told they could ship me one express, but never gave me an answer as to why the other two were never mailed out.

I have had my Walmart Money Card for about 3 years now. Up until now my problems were usually resolved with minor issues. About a week ago my wallet was stolen and I contacted an agent through the online chat to cancel that card. Due to my location we only have P.O Boxes but this can be bypassed by adding an extension to the end of the zip code (for example **). The agent said ok she did and my replacement card would be here in 7-10 business days. I again stressed that the extension at the end of the zip code was necessary or it would not be delivered to me the postal service would send it back. She again assured me it would be there by the 10th day. Day 9 I received a notification that it was at my local post office. So I called to the post office and the postmaster told me nothing was there.

I had a discrepancy with my account. I was on the phone for AN HOUR. I walked with 3 people before the 4th person I spoke to verified the information I was giving them. When I asked to be reimbursed the $22.50 that was taken by the company, I was transferred to a 5th person to fill a dispute. That person then told me they have no authorization to fix my account and I need to call and talk to someone at a Walmart store. HORRIBLE and will be losing my business and will be telling anyone who asks NOT to use Walmart MoneyCard!!!

I didn't know my wife's check could not be deposited into my account and we did that it froze my account and we nor the employer could access the check. We have been emailing them everything thing they ask for since February 2019 and still have not gotten access to the money. Every few days it's, "We need something else" or "We didn't get those documents to the right person yet" but yet they still take the 5 dollar a month charge out of the account every month even though we can't get access to the money. They are still getting their fee. I wouldn't recommend this card to anyone. If you need a premium pay card go to Netspend. They are 100 percent better.

When I first got the card I was getting my direct deposits 2 days early. Then it started coming 1 day early. Now I haven’t received it at all. Every time I call they say they have not received it. However once it finally shows up... it will show that it posted 2 days early, which is not correct. This practice is very misleading...

Walmart Money Card is bull. For one say get paid two days early and you dont. You get paid a day early... And the other concern I had money removed from account from a Walmart store Ma for 254 dollars. Called to dispute it and they say it's nothing they can do about it until it's clear. I dont understand why they can't put a stop process on it. Cancelling my card and going back to Netspend. Dont get Walmart card. It's a RIP off. They let unauthorized people go in your account.

Walking into Walmart one day, I heard about MoneyCard and got it because it’s convenient for me. It makes it easy to save up money through the app, but they could make it a bit easier to reload. Also, when I’m trying to pay to use Uber, it gives me a hard time and I haven’t been able to use it. It’s okay though. The card is great.

Everything is good and easy with the card. The reps are usually pretty professional and they take care of everything promptly. The card is convenient to use. There's Walmart everywhere to load money up. Also, the check comes in two days earlier. But the withdrawals could be larger.

I am very disgusted that my dispute was denied with no valid reason. I called constantly to see what I could do to help but I was always pushed off until the next day. They waited until day 10 to deny me, but then I read the policy & saw why, after 10 business days they must refund the disputed amount!!! HA! I am so disappointed.

Antonio was extremely nice and professional and addressed my concerns for me as well as some additional issues I had with Walmartmoneycard.

I have had my card for many years. Never had any problems. Someone has used my card in another state at a wine and liquor store and I don't even drink. I called customer service and they wanted to cancel my card and said it would be 7 days for a new card. How am I suppose to live for 7 days? All my money gets deposited to this card. So I have my card locked. I will definitely be moving my banking somewhere else. The customer service person was extremely rude and had me crying in tears and was very rude. I never thought a company that I had dealt with for so many years would treat me this way!

Since I couldn't get an account anywhere else, I went with Walmart Money Card and it's going great. I've been using my MoneyCard for a little over a year so far, and I like the save and unsave option in the app. The only part that's harder is that I can't go to a bank and just withdraw money. There's no way to easily withdraw money. I have to go in public and do cashback, which kinda suck to end up having to spend money to get money out of my account. It doesn't charge me a fee but I have to buy something. And when I have to do cashback at a store, I get charged double to use an ATM because I get charged with the ATM then charged by them as well. The only Walmart near me is far away so I don't get a chance to go there very often, and I don't like that I get charged to use the services at a Walmart.

My card was used several times in a different state without my permission. And this would have continued to happen if I didn't stop it. This caused my account to be without funds I needed for my bills and other activities.

Money Card was HACKED!!! I receive an email stating my online account password was changed. I knew I did not change it, so I went to my app and tried to login in to my account but the password was denied. I did request my password to be changed and I looked on my account and saw the email address associated with my account was changed to someone else's email. I promptly changed the email. I then went to my transaction history and saw someone sent $500 online that was already picked up. I called Walmart Money Card and now I have to wait 10 days or more for an investigation. I am not up at 3 in the morning and I would never send money to anyone online. Now- I have to wait for an investigation to be completed before I get my money. BEWARE!!! They also hack online account and change email and password. Patiently Waiting for Walmart Money Card to give me back my money. I will keep everyone posted.

I was really impressed that within 3 days I was contacted and my issue was fixed. I just wish their customer service department would have helped me like that. I am happy that I can finally access my money and it only took 2 days to receive my card.

My temporary card got stolen and I’m yet to receive a call from them to refund my money. Each time I call them, they're saying that they can’t do anything about it. I really don’t understand this company. The corporate office is suppose to call me. No calls and I getting really frustrated about the issue. I need my money to do my business.

Updated on 12/06/2019: Yes, I spoke to a manager for the 10th time in the last month. And I'm not sure why you replied with being glad that my concerns were resolved? My problem was NOT resolved! I received the SAME run around I always do when I call and told to call back in 3 business days only to be told to call back again! Ridiculous! And Walmart STILL. has my $1000 tax refund because no one in their call center wants to veer away from the script they read to every caller and actually look for it!

I got a notice on my account that said it was blocked and I needed to send proof of my identity. I sent a copy of my driver's license front and back. Next day I was notified that my account was closed because my identity was sufficient enough! I had 524$ on that card. I called numerous times and finally got in touch with someone and they said my money is on that card indefinitely because the account was closed! What?? That's a scam and not to mention FRAUD! THEY CAN NOT KEEP MY MONEY!! I DEMANDED A CHECK BE MAILED TO ME AND THEY REFUSED!!!! Said once the money is on the card they cant take it off!! They better figure it out because I'm fixing to open a class action lawsuit on their ass!!! If it has happened to me, I can just imagine how many others it happened to!!! Get my money to me! Im not supporting you!!!! If anyone has had this problem please email me or reply to this post!

I realize that a disputed charge may not be a big deal to just deny but as a person that needs the money back it has become a crushing outcome. I called immediately after I got the notice about a charge. Both Hotwire and Walmart. After waiting 10 business day I am now told my claim was denied. No money for Thanksgiving and now I am still left with no money for food the day after. It’s wrong to take advantage of people in a tough situation. I just want my money.

On Nov. 15 2019 my card had 1300 dollars taken to purchase online products at the Shilla Duty store in Korea. I called the 1800 number to Walmart, talked to representative right away, was told to wait till transactions posted so CE they were still pending then I could fill out a transaction dispute claims. I did fill out the transaction dispute but have not heard anything. I also asked for my card to be closed and reissue me a new one. Still have not received this. I too am starting to think I need to report this to the Better Business Bureau and anyone else higher. I need this resolved asap. I am hoping to keep my account but I need my money back. Please contact me with my information on my money card info.

I have had this card for a few months with no issues. However, it only deposits my checks the day before and I would rather have a card that actually pays two days ahead of payday. A lot of my coworkers get their money on Tuesdays and Wednesdays, and I am the only one in the prepaid bunch that get my pay on Thursdays.

Updated on 01/07/2020: It all started the week of Thanksgiving I went to an ATM at Regions Bank in Chatsworth Ga to withdraw Christmas shopping money. I tried getting 420.00 and it said couldn't dispense cash. Transaction cancelled... I checked my account before leaving and it had been taken from my account so after talking to multiple people at Green Dot and Walmart MoneyCard they finally gave me a provisional credit 10 days later.

Had this card for about 4 months and besides expensive monthly fees and having to pay $3 with every reload, everything worked fine until a few days ago. I made a purchase for $173 that went into pending verification status and it’s still in that status as I type. I contacted customer service for the card and was told that there’s nothing they can do and to contact the merchant which I’ve already done countless times!!! How do you not back your own product (Walmart or Green Dot or whomever)? You take our money but refuse to give us security in our purchases? I’ll never use this card again and will be contacting for fraud!

I recently posted $400.00 to my account and when I returned home I started receiving notifications of 2 transactions of $102.25. Immediately I lock my card and call customer service who I had to contact more than 6 times that same hour because they kept hanging up in my face, sending me back to the main menu and being disrespectful towards me. I put my whole entire check on my card and some just hacks my account and takes it and they do nothing about this!!! I typed a dispute letter, printed it, signed it, took a picture and emailed it to Greendot as they told me to do and this morning I call customer service to get an update and they say my dispute has been denied!!!

I am a current cardholder with Walmart (Green Dot). Recently my card was charged for Lyft services. I never have used these services, and have no expectations to ever need them. I live in a very rural area... was assessed 3 charges for rides, 2 at the same time, and one an hour later. I contacted customer service while the charge was still pending, was told they couldn't cancel the transaction and was refused the opportunity to actually speak to a supervisor. Not that it may have made a difference, but I think it would at least have made me feel like they were taking me seriously.

This card is the best. I’ve used it for over a year with no problem. I’m able to save money with no problem. I’ve told friends and they love it. My son now has a card and he’s telling his friends cause there’s no worry about overdraft charges. Plus every month you're able to win money.