Walmart MoneyCard Reviews

The 4th of February 2021 I started getting alerts from my Walmart money card app saying that Tik tok was taking $10 in increments from my account for ads that I never ordered. So I immediately called my money card Walmart money card and they said I had to wait for them to post to dispute the charges which wiped out my card in under 10 minutes which you know I had over $200 on, everything just posted tonight so I will call Walmart and dispute the charges.

I purchased shoes from Footlocker on a Friday and returned the shoes the next day. They didn’t have a larger size. I spent $518. They didn’t have any cash on hand. The associate asked if I had a card to put the money on? So I did. I swiped my Walmart MoneyCard. Ok I’m thinking two days max I’ll have my money. Boyyyyyy was I wrong?!! Later that evening I went to dinner with friends and when it was time to pay it kept declining! I was baffled???? I knew I had like $570 in my account.

DO NOT SIGN UP!! I had this account for several years and last week my account was closed without my knowledge due to suspicious activity with a few hundreds of dollars left in it. When I questioned customer care they gave me the run around and then told me they would cut me a check but later said I need to contact my employer who deposited money into my account. My employer informed me that this sounds suspicious and to report the money card customer care line as giving me fraudulent information as a resolution because they wanted me to ask my employer to request the funds back and told me to mail a letter with all my bank account information on it.

Soooo, Whose prosecuting big time companies stealing from the poor and needy?? ...BBB, FBI, HPD-WHOOO!!! $790 down the drain and I live paycheck to paycheck. Someone is seeing these poor people robbed blind!

Hey everyone! **AVOID THIS ONLINE BANK INSTITUTION AND PREPAID DEBIT CARDS**. Anything Walmart MoneyCard or Green Dot affiliated is just as bad as being scammed! I've had a debit card account with them for three months and they froze my funds yesterday when I had just gotten paid! The worst part is when I go to resolve the issue to verify my identity, their automated system won't even recognize my card number!?? Just look up all of the customer reviews for yourself here! **

I've been waiting for replacement card 15 days..customer service terrible..can't get money that's in my account..customer service won't help me..keep saying they can't unblock my card or transfer my money to an account I already have linked to my account and I get direct deposit.

I did my taxes with them last year! My account was never in the negative, every time I logged in it never said the account was inactive or blocked! I tried to call and chat 3 days in a row to no avail! When I finally speak with someone through chat! They inform me that they have rejected my payment because it was a negative balance, and that it was inactive because I haven’t used it in awhile! Totally flabbergasted. I just can’t believe they wouldn’t just pay the fee for a potential longtime customer! I assume they don’t care about their customers! I would strongly advise against USING THEM, EVER!

I gave the cashier at the Walmart located on airline drive in Bossier city Louisiana my last $200 to load on a walmart money card that I purchased from that store and I can't use the card and they won't give me a refund. Either Walmart or Green Dot bank has scammed me out of $200 dollars because the card is issued by Green Dot Bank. I don't know if it's cause of my skin color or what but one of have my money and I want to file a suit. Do anyone know what's my first step because I really need my money back?

I give this company a negative 0. First I saw a lot of suspicious charge for $1 each. I looked up the name and it says if I see that on my statement I was hacked so of course they closed my account. I said they would send another card. Waited 8 days and it a week before Christmas my son's birthday still no card. Got paid and had no access to my fund. I had to call 13 times to ask about my card. It was processing so then they finally tell me I can pay $15 and get it faster. Ok no worries. So they took $15 and charged me $3 twice for replacement card so I finally get the card and send my son $40 Dec 19th. He never got it. I called. He told me wait 10 days it will go back. Nope. Sure didn't. Now I called back. They are gonna file a dispute and send me something in the mail in 10.. Nope. I will be closing my account and go back to the best bank ever TD Bank.

By no means do I recommend anyone but children to use this services. I've been left out in the cold without access to my own money more times than I care to keep track of and they have yet to be able to explain why. Gas, food, bills have all been denied even when there is money available. I've finally made the final transfer away from using this card ever again and hope to save others the headache. I've used them for more than 5 yrs and not one stellar experience to share. I've had more trouble with them than anyone should have with their card company or financial institution. Garbage company all around, same goes for Green Dot for powering it.

I just want to see my account and not have to do all sorts of stuff. This takes too long and doesnt help me in any way! It's bothersome and takes time away from me when I'm in a rush. I just need my account info.

In Aug of 2020 I contacted their customer service department by phone to inform them of a hijacked card, and stop all payments to be added to it. Well 3 1/2 months later after the payment was loaded I still haven't gotten my payment. I have done all that was asked by their customer service rep and supervisor... Well they don't care. DON'T USE THEIR CARD! They consider your money to be theirs and will not refund it.

80.00 was taken off my card. I keep calling... and asking about my refund. I have who took the money off and how much. Which THEY provided that info. Had this card past 4 to 5 years used it to pay bills etc. So about a month ago now I notice money was off my card. Foreign cust. said they would send me a card. They claimed they did, but went to old address so I had to cancel that one too.

My husband has purchased a Walmart money card and put 500.00 on it. He works out of town. I registered the card with the app. First it had me locked out because they needed to verify my identity. Then I submitted my driver's license. Now it is saying, "We were unable to verify your documents. This card is now closed and can no longer be used"!!! We can't get anyone on the phone because when we enter the card number it says invalid number. I'm beyond aggravated with this. 500.00 is for our children's Christmas. Any help would be appreciated.

I made a reservation through Priceline for a hotel using my Walmart Moneycard. They took payment immediately for the cost of the stay. In the end due to an issue with the hotel, Priceline had canceled the reservation and canceled the charge. 2 days later I inquired to WMC as to when the hold for the amount of the reservation would be released. They advised that if they don't get confirmation from Priceline, it could take 7days+2 to expire. I asked why the +2 days. The typical amount of time for a pending charge to expire is 7 days. WMC advised, it is to verify with the merchant. Which still makes no sense.

I finally received my money back.

I don't understand how they (WALMART MONEY CARD/GREEN DOT) are a financial institution that prides themselves on posting your deposits as soon as they are notified about them but they can't put money back that's in a pending state because the transactions were being denied at the place I was trying to make a on line order from. I have used my debit card to make this same transaction several time since 2017 and have never had this issue before. Customer service reps I have spoke with both times today were completely of NO HELP to me. It's been 3 days with my money just lost in the financial wires and all they can say is have to wait for the transactions to completely post before I can file a dispute. Well that is a problem because the company denied the.

If I could give 0 stars even negative stars I would. Unbelievable. First of all, my current hold time with customer service is 3 hours so far! I have not received my replacement card and have no access to my money to pay bills. I have had an account with Walmart money card over 10 years. My card expired 09/20 and I have requested my replacement card 4 times! Last one was supposed to be here at the latest by 10/04/2020. They said there was no way for me to get card faster than 10 days though I read online that you can for $15.00 extra, if it was offered as an option I would have gladly pay it. But now I think they should pay to send it now.

I am now stranded on the side of the road with no money because GreenDot services put $75 on hold because I paid at a gas pump for $10 worth of gasoline. I called the gasoline company to which they said they did not put $75 on hold. They only try to authorize $1. We called Walmart card services and they tried to blame the merchant to which they were told the merchant can not place money on hold. Only the cardholder services can do this. The man we spoke to did not have anything to tell us except it would no longer be on hold October 23rd. I told them we were traveling and had $0 now. We have no gas and 2 hungry children on the side of the highway because we can’t move without gas. They could care less! DO NOT get this card if you don’t want to be left stranded on the side of the road hundreds of miles from home.

I have always used Walmart Money Cards Visa, MasterCard and Unlimited. I had unauthorized purchases on my account $1,762.05, they will not cover the charges! The paperwork included with the card states "We will provide a provisional credit to your registered account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete the investigation."

I had used my Walmart MoneyCard for a hotel stay. The cost of the stay was $163, but this company added a "pending transaction" for $186.48 two days later. That was 31 days ago as of today. They told me that it would be released if the hotel sent confirmation that the funds should be released. The hotel sent me a copy showing that they faxed the Moneycard all of the requested information over 2 weeks ago. They had also claimed that it would be released within 31 days without the confirmation from the hotel. This has not happened.

It started off pretty good. Then they let someone from China purchase 160.00 from my account 59 times back to back totaling up to 9,000. I called the 1800 number and got horrible customer service. You can’t understand no one on the phone and they act like they don’t care. I shut my card down and received a new one and I got my money back. So as I tried to log on to my account to move my savings because I had 3,700 in there. I am now locked out of my account because of a verification code that’s never sent to my email but I get all Walmart other emails just fine. Long story short it’s been over 2 months and I still can’t get my savings. Again customer service is horrible. Today I will just shut the entire card down to get my money out of my savings! Just go get you a real bank!

I never had a problem with their cards so I would recommend them. I would give them to family and friends and they never had problems using them either. I bought one for my niece for college and she used it and was very happy.

As a consumer looking for a hassle free prepaid card. The Walmart Money Card is one of the best debit cards around. It is easy to reload and you can use this card anywhere. When going to the ATM it is easy to retrieve cash. The card is secure and the customer service is great.

The Walmart Money Card is about the same as most of the rest. The one thing that makes this a little bit better than most of the rest is that the initial fee is less, the fees to reload are less and so the overall quality of this card does appear to be better. I used this card as an "allowance" card for a nephew going to college. I never heard of any issues from him.

Walmart is convenient for me. It is so easy to reload whenever I'm there. I haven't tried reloading it online. I have not contacted customer service. There are no fees involved. It is just as convenient for me as a debit card. I also get rewards for certain purchases that can add up to cash back. I haven't had the card long enough to cash in.

I win $5. Walmart gift cards as bingo prizes where I live. Occasionally there is a problem at the store when using theses. Usually when there is a problem, the manager can input the serial number or override the problem. Overall, I do love getting them.

Free money transfer to out-of-town recipient with cash deposit (a con is that this type of deposit can only be made at Walmart’s with Money Center services), affordable fees and charges, Instant transaction reporting, very effective phone app, easy access, Informative transaction journal, user settings are not difficult to understand or set.

It's an easy card to purchase if you dont want to deal with banks. It has all the same options as an account. I've had mine for several years and it's in my wallet whenever I need it. I just go to Walmart and load what I need on it and it's a average debit card. No min deposit or cancelation. It's ready when you are. Plus you can have your check deposited to the card every payday, not to mention irs... Any funds can be deposited.

It’s the easiest card to use even better than Visa or Amex!! No issues to reload and one simple activation process. The only card I give as gifts as well. You’re able to use anywhere and always check your balance which is an easy process with the app on your phone.

I've never had a problem with the WMC when I first got it (over 5 years ago), but lately they have severely gone downhill. It appears that they will post your DD whenever they feel like it, and not when they are supposed to (or say they are supposed to). I have rent and bills come off my card, and when my paycheck doesn't post when it should, I get calls and emails about eviction and disconnects. They do not care, it's almost like they have fun with this! I'm done dealing with them, and am closing my account ASAP and moving on to a place that treats their account holders with some respect. And in the end, I don't care if they hit me with fees (which they will). It's a small price knowing I won't have to deal with them again.

I have never had a problem with this card. Since I shop at Walmart for most of my groceries it was my go-to card. In fact if it weren't that I get cashback on my Discover and Chase cards I would still be using it.

I’ve used this card a few times. It’s been one of the best! It’s the one I go to if I choose to buy a prepaid card. Usually for birthdays for family and friends. I refill the ones that I’ve been given and give them to others as gifts too!

The Walmart gift card just doesn't work. You need to know the EXACT balance on the card in order to use it: by the penny. Walmart employees cannot look up the balance for you. The only option to obtain the balance is to call the automated system. The gift card doesn't work on the card scanner so you have to manually enter it on the screen.

Card works good as a gift. As far as I know you can only use it at Walmart. Have not purchased a Walmart gift card so I do not know about the cost. All returns at Walmart all they give you is a card for that store.

We purchased a Walmart prepaid card for our daughter when she went off to college as there was a walmart in the area and we thought it would work for her food, supplies and they had an auto center there. We had no issues with the card and she used it the entire four years. She did use the ATM option and fees did apply but it came in handy.

The Walmart I us in Ponca City has excellent customer service but some have had such poor service I have not been back to them. The fact that you can access your Walmart MoneyCard online is a big advantage.

A: Walmart Money Card

These cards are ok but it's easier in my situation just to pay with my regular debit card or credit card to keep my credit good. But for those who don't have bank accounts these cards can be very helpful.

This card gets an A+ in my book. Not only are you managing your wallet but you can add up to 4 family members on as well. The card also pays 2 percent cashback. It's great to show your kids how to spend and save. You can track what and how your family is spending. The Walmart Money Card also has an app for ages 13 and up. It teaches responsibility for your teens to learn now so they know how to be responsible as adults. All around you can't go wrong with this card and it's reloadable. I recommend this card for the whole family.

This card was not just a reloadable card but in facts makes you open up an account with your social security number in order for you to spend the money you already loaded onto it. Hate it, this was not what I was looking for in a reloadable card.

I have purchased used the Walmart prepaid card on several occasions. I have also purchased them for others as gifts in the past. Once the card was loaded, I used it wherever credit cards were accepted. There were no limits to its usage. The fees were rather high, but I guess that’s just a part of the business.

Walmart cards aren't too bad, but there are times that the cards don't get activated right due to lack of training or just inept employees. Not a huge fan of Walmart as a rule, but the cards make purchases easy for kid's birthday or Xmas gifts.

I'd like to initiate a class action lawsuit against Green Dot aka Walmart Moneycard for holding deposit funds and unacceptable customer service. This started prior to the Covid19 shutdowns and closures but I'm at the breaking point when they cause delays which affects my ability to pay bill that are now past due. Any Lawyers???

I have used my Walmart money card for over 6 years. I loved that I was able to customize my card with a baby picture of my son. My bank wouldn't give me a debit card so this was my best option at the time. I kept the card because I had the numbers memorized which was great. Then one day, I used my card to help my son purchase some car parts. He returned them and the store wasn't able to split the return onto two cards so I had it all put on mine. Well wrong choice coz Walmart put a block on my card so not only do I have access to the $522 refund, I don't have access to my money that was already on there. I've sent in all the documents/receipts they have asked for. They keep saying it will take 2 business days to verify. It's been 10 days!! I've called so many times and can't get anyone on the phone that knows what's going on. I've been told 3 times a supervisor would call me back, but they never do!

I purchased this Walmart visa card at a Walmart store 12 days ago, I registered it the same day it was purchased and I was told it will be under review for two days. Since then I called customer service back and forth maybe 15 times but I was told they cannot access my personal information and to try to register again. Either with my laptop or phone app. After 10 attempts to register my card the answer was the same. "The card will be under review for two days." I spoke over the phone with representatives of Green Dot Bank technical support and sent copies of my card front and back, copies of my registration application and the review note produce after registration. They claimed it seems to be a mistake in my application and it will be processed and corrected in two days (that was 4 days ago).

I have had the Walmart Money Card for a few years and have had government money direct deposited into my card. For around the last 3 months every time I call the number on the back of my card I get a message after the English and Spanish message of welcome to walmart money card. Then it goes on to say "we are unable to assist you at this time" and it then says something about please refer to or website or app for account info and then it hangs up on me. If I call from a different phone I get through to customer service. I tell them about problem and they say that it is my cell phone carrier with the problem. Well now a couple of the other phones with different carriers that I called from before now gets the same message that I get every time I try to call.

I have had this card for 5 yrs plus. Someone went into my account & sent them money from vault acct. I didn't know anything about it until I noticed that money was in my regular account that I didn't authorize out of my vault. Two different emails went into my account & got total $770. Walmart declined the $230 that they tried to get. I notified Walmart Moneycard & told them of the unusual activity & they told me not to worry & that I will get my money back, also they will send me the rest of my money in a check which is estimated abt $4200.

I've had the Walmart Moneycard for over a year and was very happy with it until recently there was a large sum of money debited from my account. I filed a dispute. I gave them proof that it was unauthorized. They denied my claim, permanently closed my account. I called their phone number on the back of my card. I received an automated system stating that I was no longer eligible for their services. I tried to call and talk to someone but I only get as far as the automated system telling me that my account is closed and that I'm no longer eligible for their services. I've tried calling them, I can't get through, I've tried emailing, them, no response, I found them on Facebook and messaged them asking that someone would please call me, nobody did and I've written them and mailed it to them, I didn't get a response doing that either. I am the victim. They're treating me like a criminal.

I have had my Walmart Money Card about 8 months. I load it for backup expenses and I have a contract business so I typically use the card for hotel stay and food etc. I had a hotel that ripped me off for over $3000. I filed a dispute on May 4, 2020 and by May 18, 2020 I received my provisional credit for the full amounts disputed.

I have had my account for a while now, get a weekly direct deposit have had zero problems, so we then opened a family account on my account for my fiancé so he could start receiving his direct deposits as well so it was easier when paying bills etc..He had his card a few weeks. No problems. Received his first direct deposit. STILL went thru and zero problems..Day or two later he tried logging into his side of the account and it kept saying it was blocked pending further review...Didn't receive a single notification of this happening in email or otherwise...

DO NOT try to pull money from the Walmart ATM. Not only does the ATM charge you but so does the card!! So after months of on and off work due to Covid19 my husband was finally (as of today) supposed to receive his stimulus check via Direct Deposit. I am the primary account holder and my husband also has a card in his name. Well today there's no money. So I call the Money Card line to speak to someone. He said they sent the money back because my husband's name is not on the account. Arguing with me telling me his name is not on the card. Literally while I'm looking at the card with HIS NAME on it. I verified the card number again and again with the guy. But he continued to talk to me like I was an idiot. I'm so aggravated at this point. I even told him to give me an email and would send a picture of the card. I'm just crying so hard. And there's not a thing I can do about it. We have 8 kids and we desperately needed that money.

On 06/02/20 I seen that there had been a purchase made on my card that I did not make. I call the customer service line and the lady tells me, that if I go on with the dispute claim that they would have to cancel my current card. I explained to the agent that I would NOT like to dispute the claim at the moment because I had money in there and was still getting money on my card and I will dispute once I pull all my money out from my current card.

My card was suddenly blocked today. Leaving me unable to pay rent or buy dinner for my child. No one seems to be able to help when I call. Was told to wait 2 DAYS for a call back. Who's going to feed the child tonight since my money is being held hostage?

My only source of income was delayed today without any acceptable reason. Every other payee received their deposit on time today, mine was inexplicably lost even though my payer replied to me that a digitally timestamped check authorization confirmation ticket was received from Walmart Money Card immediately after midnight. This is not the first time. It happened last year as well. After waiting hours on the phone today to speak with an agent all they said was “we're backed up” with no other explanation — totally unprofessional.

Worst customer service I’ve ever encountered! I have been fighting for over 3 weeks to have funds returned that were illegally removed! I have provided the customer service staff with all necessary details to resolve the dispute & was promised a call back back a supervisor & still have not received one 3 weeks later & have been told different things by every rep I speak to. They are crooks! I can’t believe you are allowed to do business if this is how you treat your customers!! I am truly disgusted!

I loved the Walmart card a one point.. Now I would never recommend this card to no one at all. There was fraud on my card. Someone was buying all kinds of stuff online in a different state that I have never even been to and they keep throwing my dispute out won't give me my money back every time I call about it. They only thing they do is tell to reopen it. This has been going on for almost 2 months now. At this point I'm going to have my lawyer give them a call and look more in to this and I'm really tired of this. I can't believe people can just take your money and it all be ok. This is a sad company... On top of it they tell me they will have the higher up call me and no one ever calls me back..

I try to do a mobile upload helping my son and when I say this has been the worst time in my life OMG. So I was sent an email saying that they couldn't do the upload. Ok no problem so few days later my son took his check. Got it cash but there was a block placed on my card and I have been fighting to get my money every since. I have sent in everything they have ask but blood and I want my money. I don't know if I need to go to a TV station, call a lawyer, BBB or something. They have had my card block since 05/03/2020.

My husband I got a wmc a few weeks ago because they closed our other card. We had DD added to the card. DD was deposited a week later, but our card wasn’t in the mail. So we called to get the tracking number. Nope, they won’t give it to us. They said it will be there tomorrow. Needless to say tomorrow came and went no card. Called them back stayed on hold for 4.5 hours!!! You read it right 4.5 hours!! Then the girl said, "Oh, we sent it to your old address. I’ll have one over nighted to you." Almost a week later we got the card, went to activate it and it said our info was wrong.

I have been using the Walmart prepaid card for over 3 years. I thought it was great and never had any issues until now. After getting my direct deposit linked to it they have blocked my account and will not undo the block. I have contacted customer service multiple times. Sent over the needed documents OVER A WEEK AGO and it is still blocked. They have all my money on it with no way for me to access it until they lift decide to lift the lock. Customer service was a nightmare. Barely helped and had me on hold for over 3 hours before I even got a person on the phone. This has been terrible. I will continue to fight it until I get my money but I will never be using this card again. I strongly suggest getting any other kind! It will be a nightmare if you ever have an issue.

I'm trying to get help in regards to my card and I can't get anyone to answer the phone. Please help me because it is the only way that I can get my money. All of my money is on that card right now. Please.

I went to a bank Atm to withdraw money, the Atm shut down or blanked down before giving any me my money, was told by the bank teller at the drive thru window they can't help me because my card isn't affiliated with their bank, too card my to make a complaint... I did, received a letter from money card saying dismissing my claim. I was told again they will be refiling my claim, but I also was told to send in a letter about my transaction that happened, but wasn't giving this information the first time to complete. It seems to me that I'm getting the run-around.. I need someone to help me to get my money back. I'm not a thief, I'm a disabled person who hates what happened to me.... PLEASE HELP.

For all the good a, Review will do.. I have had nothing but bs from their customer service dept. Heaven forbid a person who has their entire paycheck direct deposited as well as tax return and stimulus, has a need to speak to a human regarding your own money. It was taking at least 5 minutes of automated BS to have to listen to in order to speak to someone then can barely understand what they are saying.

I have a Walmart Moneycard account with over $1000 on it but cannot access it because the birth date was incorrectly entered. In order to talk to an operator you must activate your card or enter your social security number. Both of these options require entering your birthday and every time I enter my birthday it says incorrect and hangs up on me. I have tried calling Walmart and they offer no help. They have no way to get a hold of a live person without a valid birthday.

Switched to this card three years ago. It worked fine until 3 month ago, I was getting my SSA deposited on this card but started to have problems in Feb, could not use online payment, and now the stimulus payments are being held for no reason, customer service is a joke most cannot speak English and incompetent, if you're getting government benefits on this card change it before the fifteenth of this month or you may not get a SSA/SSDI check, and your stimulus payment may be stolen.

Got me a Walmart MoneyCard load 20$ at 7-11. Lost the card. I called them to get my money back but they keep charging me with hidden fee. They told me I only have 5$ in it 'coz of the hidden fee. Never again I deal with walmart or Green Dot. They take your money without you knowing it. Also they dont answer the phone.

2 reviews. 11 minutes ago. I sent my sister money as a gift for Mother’s Day the day before to make sure she got a gift on time so I used MoneyGram thinking it was safe, fast & secure. I sent her the confirmation number. She ended up going on Mother’s Day to pick it up and do some shopping... Well, she dealt with PAM thinking she was just there to pick up the money, this lady gave her attitude and told her she didn’t get any money and couldn’t help her but could give her a reason why, I called thinking she’d be more helpful since I’m a customer service rep and know how to handle the issue, I asked for her name once, she ignored me, second time she HUNG UP ON ME mid sentence!!!

My husband has had the Walmart Money Card for years and never had problems with it until March 2020. If only we can give this card a negative 5 stars. His account was hacked and someone took over $570 through an ATM machine. He disputed by providing all the evidence that he wasn’t the one that took the money out that day. He was at work all day in San Diego and the transaction was done in Los Angeles. He provided them a GPS tracker from when he clock in and out of work that day. He disputed it twice and was DENIED. They said, "Based on your transaction history we didn’t find any error." Of course there’s going to be an ATM withdrawals transaction on his card. It’s a prepaid card. But if they look at his history not once he uses Chase to withdraw money out.

On May 2 I saw a laptop on sale online at Office Depot. It said there was one left so I made purchase. The money was removed from account. I went to pick it up, and they said they made a mistake and didn't have it. So transaction was cancelled, and the charge is just been showing pending, pending, pending. It is now end of day May 7. I called Walmart money card customer service and was told it will be 15 days before money is credited back to my account. That is ridiculous. Once my money is returned I am taking every dime of and finding a different company.

I used to love my WMC until I went to Walmart to withdraw money from the money center as I have done many times. Someone somehow was able to send money to themselves and no one has contacted me. Just closed my acct without my knowledge. Did not receive my $bk. Highly disappointed????

I recently purchased a trip through Bookit.com for June 2-7, and on March 17th Bookit canceled my trip and advised they would be be issuing a refund and I needed to contact my Issuing Bank. I have called Green Dot Bank several times to dispute my charges as service not rendered, only for Green Dot advise there is nothing they can do and I need to contact the merchant. Well, the merchant has disconnected their phone and email and there is no way to get ahold of them.

Unless you are willing to provide your social security number, (not advisable in 2020!!!!) you will never be able to use your card. Customer service is useless. Don't fall for this SCAM! You will not get a refund.

On April 16, 2020 I placed an order for disposable facemasks and received notice they would be shipped from the vendor (Mancro) and arrive on April 23. On April 26, 2020, I checked shipping date and it said the order was delayed. I checked again in a couple of delays and it said order was delayed again "lost in shipment" and I would receive a refund. Walmart has not responded to my request other than to forward my complaints to the vendor who hasn't responded even after a couple of attempts to contact them.

Last week WalMart was advertising getting the stimulus payments on your money card. So since I get my regular paycheck this way I went on to get my direct deposit information. The App and website were both down. I called the number on the back of the card (877)-937-4098 and its like it is disconnected. I was able to call walmart who patched me through to green dot but they refused to give me my direct deposit information. I was then able to get my information through my employer. I entered it on the portal at the IRS and was all set. I then got a date from the IRS of 4/30/2020 with my money card account listed. I thought I was all set.

I have long since lost my MoneyCard and need access to my Green Dot bank account that was linked. My stimulus check was sent to this account and I have no way of retrieving it. How can I reset my login info without the full card number?

Had card for years, and then I recently got direct deposit about 4 wks ago and a nightmare since, this week especially! My direct deposit didn't go thru Thursday morning and I have been calling nonstop, I asked speak to a supervisor/manager and 2 times I was told I would receive callback in 4 hrs! Not first time I heard this! I will not stop until something is done and even though direct deposit is done I am not stopping after reading reviews all day today along with finding other numbers to call other than number on back of card! There is so much more to write I'm just done for the day. It's been exhausting. And to the people that have stocks or holdings in this bank shame on you!!!!

I have had my Walmart Money card for about 4 months. No problems until now. There was some fraudulent activity on the card, I notified them, they took care of it and cancelled my card. All good so far. The big problem is that this happened on April 17. It is now April 24. I have not received a new card and I have no way to access my money. I went to a Walmart Money Center and was told they couldn't help me and that I would have to call. I have called 3 times, been on hold for 20-30 minutes and received NO help. I am still unable to access my money. They say I will get my new card any day but no luck so far. Unbelievable!

So I have had this card for 5 years and I had some one from NY and CA hack my stuff and was buying Chipotle, Grub Hub and Papa Johns. I called customer service to dispute it and they refunded me my money now my account is blocked with all my money. Why is my account blocked instead of just sending me a new card. If you have already refunded me then you dont need to investigate it. Green Dot think this is a joke. They are not helping. Every time you call they say they can't help or they put you on hold like they helping and hangup.

I've been with my exceed Walmart Money Card for over a year now. I went to put a down payment on a car at a dealership and my card got declined and put the money in pending. First I was embarrassed because I knew I had way over the amount that I was trying to use, and second, I had been waiting for this day (buying a new vehicle) after my card was declined, I didn't wanna risk losing my dream car, so I went and borrowed the money off someone thinking the money would come back on there soon.

If there was a negative star Walmart would more than deserve it...During a pandemic? Are you kidding me? Every rep has the worst attitude. You ask to talk to a supervisor and they send you to the survey? This was BEFORE the Covid19. Now I can't get a hold of anyone!!! I bought a tv, it was the wrong size I return within the same hour I bought it. My damn account is now blocked and under review for what??!! This is my livelihood, I have my checks deposited here with no access to it how am I supposed to pay bills.

I moved recently and could not change the address on my money card. The renewal card was sent to my old address 4 times. I still do not have it. It was one of the black cards that didn't charge to reload it. I am disappointed that I could not receive my updated card.

I purchased this card, transferred money to it, and made 3 purchases. The first one was refunded because of a processing error, and the next 2 went thru just fine. The same day of the second 2 purchases, I went to the local Walmart to withdraw funds so I could pay my rent and some other bills. It was then I learned that my account had been blocked, and it's pending further review. The transactions made were by me. Thanks to this ridiculous policy of so called security, my phone and cable has been shut off, and my rent still is not paid. Neither walmart, no Green Dot has attempted to contact me, and they have stolen $909 from me. As it stands now I have been on hold for 4 hours, and for several days I have not been able to get a response to emails, and no answer to phone calls. It would be nice to have a 0 star option, this company is a joke. DO NOT USE.

The IRS said it deposited the stimulus payment to my card. They deposited my 2019 tax return to this card. No problems there. My stimulus check was deposited 4/15. It still does not show. There are thousands of people with the same issue. Customer service said they did not receive the deposit. LIE! They should put out a statement about the issues that thousands of people are having. What is going on? We need this money to live. With the silence from Walmart and Green Dot Bank shows how much care and concern they have for customers. NONE! It's all about money. They should stop telling people to have the stimulus payments deposited on the card. There are serious issues that are not being addressed.

I’ve had this Walmart Money Card for 5 years. I am was unable to open a regular bank account so I went this route. First positives, my direct deposit was set up. Earn 2% is ok. Negatives... If you need a replacement card it takes 10 freakin businesses days to receive. This card has all my money and I’m a single mom of 3! I don’t depend on government assistance nor do I get help in any way to raise my kids. So that 10 days was so hard on me! This has happened more than once.

My Walmart Money Card is locked!! Have over 8,000 dollars on card and I can't access my money. The mobile app is down, the website is down, and of course the customer service line doesn't work. Awful!

I have been trying to get thru the only phone number provided to activate my replacement card, unfortunately, it won't let me, it keeps telling me to remove the security block before they can provide me service. HELLO IF I COULD DO THAT I WOULD BUT I CAN'T. I NEED TO TALK TO AN ACTUAL PERSON and THE recording keeps hanging up on me. I've had a card for yrs and have never had this problem, how in the heck do I get a hold of an actual person???

Was very satisfied with Walmart MoneyCard but recently they just quit answering the phones. Had to stop my deposits because my card locked up and I have been calling for 2 weeks. All I want is my money off the card and I’m done. What a big disappointment.

I deposited my check through the mobile app and it said successful. No credits showed up in my account. I asked my employer if the check had cleared; it did. Called customer service and waited for 30 minutes. Finally got an answer. Was put on hold 2 more times. Got a case number and was hoping this would fix the issue. Called back, another long wait. This time was told they would call me back... 2 weeks passed. No call. Called back and another long wait. This time was told no deposit was made, when clearly it was according to my employer who gave me a copy of the ran check. I was simply told there was nothing they could do. Will never to business with such a thieving company again. DONE.

I have had my card for 5yrs now and never had this issue. I had a unauthorized charge on my account and due to filing a dispute, my account has been locked with EVERY bit of money I have (over 9,000). I cannot believe there is no way for this company to not have a way for people to withdraw money without a card. At least a way for you to transfer funds into another account or a withdrawal from a Walmart. It is unbelievable to me how a bank is able to conduct business this way. If you are planning on using this card, make sure if you need to file a dispute for an unauthorized transaction, you First withdrawal all you can before filing your dispute. Otherwise, you will not be able to live because you will have $0 until a new card arrives (which takes weeks).

I am extremely frustrated. I have been waiting over a month for a hold to be released back to my card from a hotel deposit. Also I have yet to be refunded for two other transactions and I dont know what's the hold up! First they told me I will receive my refund on March 20th, then April 4th and still no money has been returned. I've spoken to five people and they all said they will file a dispute and then I was told by the 6th person that none was filed. I call them almost daily and I get different answers every time. I just want my money back!

This card sucks! My card has been compromised TWICE! The first time it took weeks for me to get help! I need my MONEY!!! Have been trying to get resolution from dispute department for weeks! Worst card ever!!!

I've had a terrible experience with this card and company. I enjoy going to Walmart and I enjoyed using this card until they miss abused representation and helping me retrieve my money from someone that stole it off of my car from California and New York. I've never been out of Texas.

I have been using this card for at least 5 yrs. No issues til recently I’ve been trying to get ahold of customer service for a replacement card. Never having any luck reaching anyone waiting for hours. So I create a card through the mobile app and now I have a security lock on my account. Now I definitely can’t reach customer service. It’s not an option. So I’m stuck waiting on a card and wondering where my direct deposit is. Employer sent to right account but nothing's been deposited. Now I have to wait for that card and hope it’s solves the security issue. Otherwise I have no idea how to contact anyone on the behalf of Walmart Money Card.

In April of 2018, there was a fraudulent charge of $5,200 on my account. I was unaware at the time, I had just got my tax refund deposited on this card, and placed it in my drawer after making a few purchases. I was saving the rest of the money that was on the card for a rainy day. Well that rainy day came quicker than I thought it would. I broke my leg and couldn't work for almost a month.

Locked out card for week now. Can't pay my bills or eat. I had a disputed transaction on my Green Dot card and they froze my account. I have tried numerous times to call to talk to representative. On Wed, March 25, I contested a charge on my Walmart MoneyCard thru greendot bank. Greendot issued the $24.95 back on to my card but then froze my account. When I call the 800 number or visit the website or go to the app on my phone it all says the same thing, that I need to contact them to get the issue resolved. I have spent numerous hours on the call number (877)937-4098, which says that due to Covid 19 they are experiencing high call volume, understandable but yet I wait, 3 hours at a time, 5 hours one time, for several days in row. Never does a representative answer the call.

Everything's working very well with my Walmart MoneyCard. I like that I can’t go over. The only money available to me is the money that I put on there. I like it’s not a national bank. The only thing I don’t like is there are certain places that don’t accept it online now that everything is closed. Like Chipotle, number one. I used to order from them online all the time, and now they won’t take all prepaid cards, which I think is dumb because it’s prepaid. They used to take it before all this. Now all of a sudden it won’t do my transactions. And I called them and they said, “No, there’s no problem.” I just can’t get it. But I use the app and I like just how quick everything is. I can go to the store right now, and in five minutes, it’s already showed up on my transactions. It’s already in there. I also use the direct deposit and sometimes I actually am paid before my co-workers. We’re a happy customer.

I’ve been reaching out to them for weeks. I’ve sat on hold with CSR for up to 3 hours, and didn’t get anywhere. $3000 was stolen from me and they gave it back to turn around and let someone steal my money again. Now they are automatically denying my disputes and are very rude.

Bought the card, got the temp card at checkout, used it with no problem. When permanent card arrived the security code on back was different. I registered the card and now it will work in one place but will not in others, so I tried these places with both codes and some places still decline my card. I have used Walmart prepaid cards for many years, but the mess up this has caused has areas on my computer that will not allow me to use it with either code number. I do not know what to do next and I still have money in my card.

I received a Wal-mart Money Card and did direct deposit. I called to report that a charge was posted to my account (after holding 2 hours) and they said they would investigate. They froze my account and debit card without my authorization. I called customer service for four days now and waited on hold and no one ever picks up. 3-4 hour wait time and then it just hangs up on you. All my money is in the account and I have no way to pull it out and my ATM card is blocked. All the reps are from another country and do not speak English! I NEED your help!!! Other reviews are reporting the same thing. They are stealing everyone's money!!! This needs to be handled ASAP since everyone shops at Wal-mart buying these cards.

My mom has had a Walmart MoneyCard for a long time and she told me it was good. I could get paid on it a day early and whenever I check it online, it shows that I have credits. After my mom had loaded so much money on it, she didn't have to pay a fee whenever she would load more but I have to pay a fee. Still, I love my Walmart MoneyCard.

I like my Walmart MoneyCard. It really is great. I love it. I like that I don’t have to have a bank account. I use their online app and I like that I can check my transactions and that the transactions show up right away. I’ve been very satisfied.

This is ridiculous, and seeing how I am working from home I have plenty of time to contact the BBB. I made a return today, got a text that this return is pending. Called to see when this would be released and the lady told me April 7th! Are you insane, people are in the middle of a crisis, and you believe it's okay to hold their money hostage. Then, the lady lied and said it was the merchant taking until April 7th to release the refund. I am highly intelligent, I know better. So if this does not get resolved I will be looking to legal resources, there are plenty available during this crisis.

I was in Walmart and I saw that they had the cards there. I wanted to order something on the internet and I didn’t wanna use my debit card from my bank. That was when I first started using it. I like it now and so, I use it all the time. I even have my direct deposit go in on it. It’s convenient and Walmart is closer than the bank that I banked in. I could go in there and reload it and it’s good. I pay $3 and then drive a couple of miles to make a deposit.

I wish I could show you proof of me being on the phone waiting for almost 8 hours today alone???‍♀️ I loved my card and all the benefits of it but this is a tad much. I've been on the phone on and off for 4 days waiting for a total of 20 plus hours to get my card unlocked. Will someone please help me so I can access my money since we are kind of in a pandemic..

This is ridiculous. I’ve been calling for days. On hold for hours and still no customer service. My card was blocked because I filed a dispute and they blocked it without my consent. I would not recommend this card. They suck.

I've had my MoneyCard for going on three years. I like that I get cashback. Also, I get my paycheck two days earlier.

Stay away from this card. I repeat stay away if you can. The Walmart card issue by green dot bank is not reliable. My account was banned for no reason and they refuse to send the balance of $450 in the account back to my other account I sent to them. It’s over a month and I still haven’t gotten satisfied response or refund of my money. The customer service is horrible, you would be lucky if they pick your call within an hour. Emails are not replied and I terribly regret using this card. My advice to anyone trying to get this card, DONT!

My card is blocked and I need to speak with an live agent/representative because I need access to my money, I’ve called four days in a row and stay on hold for two hours waiting and never spoke to a agent. I need access to my money immediately especially at a time like this.

I bought car parts from O'Reilly Auto Parts in Mustang OK with cash not a pre paid card. I took them back to O'Reilly to return them for refund. O'Reilly did not have enough cash to give me. He asked me if I had a debit card. I said, "I have a Walmart Money Card pre paid debit will this work?" He said yes so I swiped card to refund a $172.98 to my card. Walmart money card blocked my mobile app and card and account and will not ever pick up phone at all. On hold for hours. No one picks up the phone. I have no access to my money. Money is on card and I cannot get it off. I will be filing law suit a month against walmart money card for fraud.

I had different Walmart cards for six years and I had little to no issues with it. I was very hesitant to give it up, but my card was expiring and my boyfriend and I decided to combine funds since we pay bills and everything together.

So an ATM machine malfunctioned on me and my money didn't dispense, it said, "Take your cash" but the machine started making weird noises and the door to receive cash didn't open. Atm said, "Sorry for the inconvenience but this machine is out of service." My account says I made an withdrawal in which I did not. Spoke to customer service, they said write a letter explaining what happened and in 10 business I'll have my money back.. 10 days are up and now when I finally get through they can't give me an answer on why I haven't received my money back and transfer me to Dispute line which says, "We can't help you now. Please call back.." Now I'm getting the run around. My Mortgage payment is compromised due to this situation.. How do I get help.

I had my tax refund loaded to my WMMC which I have had for years without issue until now. In the faqs section it specifically states teller withdrawals are allowed up to 5k and the daily limit for atm withdrawal are 3k. It only allowed me to take out 1k and it is declining my other attempts. They should not advertise a 3k and 5k limit and decline your attempts to attain those amounts. I would advise against having your refund pit on this card unless you want to be limited to 1000 of your own money daily. I’ve been on hold for over an hour waiting to talk to a representative regarding the issue. I want to know why my request for a 5k over the counter teller withdrawal was declined.

I always have cashed in my checks in Walmart, and then I saw the Walmart MoneyCard one day and I asked the lady about it. She was like, I could even have my checks deposited on it. So, I grabbed it and got it. I’ve been able to manage just fine with it. It’s been good to me. The only thing I don’t like about it is I can’t pull money off of it. I can, but even when I go to Walmart, I could only pull a $100 at a time off of it or they charge me the $3 fee every time. I thought when the lady told me as long as it’s direct deposit or I got the card, any time I put money on it, it doesn’t charge me. My direct deposit doesn’t charge me, but if I go in and try to load money on to it, they charge a $3 fee. And that’s another thing. I could only do it at Walmart. I can’t do it at any ATM.

I’m in Walmart once a week and having their MoneyCard was handy. It’s working out all right and I don’t have to carry cash around. But a lot of places don’t accept it. I’m the road a lot and some fuel stations need either Visa or Mastercard. Somehow I know that the Walmart MoneyCard won’t go through in a lot of them. Also, the cards should all get the chip on them in the future.

I've had my prepaid card for a year and three months now. I started in December, the year before. I like that this card doesn't cost me anything to have it because I have my social security direct deposited there. It’s been very economical and very good. I pay most of my bills with it. So far, I’ve had no problems with my Walmart card compared with Visa where I have a lot. They were always changing their rules, regulations, and different things. I go to the bank to get money and I couldn’t get any because they made a change in the procedure. Now I have to do this or I have to do that. That was why I went over to the Walmart card. Another thing is Visa charges all the time for using the card. I don’t get charged for using my Walmart card. As a matter of fact, you can save a lot of money with it. I’m very happy with it.

When Walmart Moneycard had to take out money once a month, it was not as high as the other cards. To me, that was okay. I’ve had my card for about three years and everything I have done with it has been fine. I get the money put on there then I call to check and see. Most of it comes to my text and tell me how much balance there is.

I have had an issue with my new card for over 3 weeks. I received a card due to mine's about to expire. The card continued giving me an error message. After calling numerous times (more than 5) I finally spoke to someone who said they would send me another card. I requested a different number in hopes that I would not have this issue again. My account had to go on lock in order or this to happen. I was not happy because spring break was a week away but I have been a customer or over 4 years and trusted them. When I received my card today, I was very excited. I still have time to do something for spring break with my 3 children.

I've had the Walmart MoneyCard for about 10 years. Green Dot started out as excellent, but here lately it's not all that great anymore. I got married and needed to change my last name on my card and was told that I had to purchase a new card and set the account up with my new name. I then moved to another state and had to get a new card mailed to me (an act of congress). It took me 3 weeks to get a card and once I get the card, I can't activate it, because they're having technical difficulties. It's been a whole week and still have not been able to activate my card. They want you to take screenshots and send the info to them so they can call you back (still waiting).

I have my traditional bank account and I added the Walmart card. I'm a single mom and having money on that card two days early helps me if I need to pick up stuff before payday. I like that and that is probably the best feature. That's the reason I got the card to begin with. I've had it for three years now and it's just been fine. I use their app and I like that I can use the slider at the bottom of the page to quickly check my account balance instead of having to log in. The only thing is I know a lot of businesses and they've moved to the chip. Walmart MoneyCard does not have the chip on it. This doesn't bother me though.

I've had my MoneyCard for a year or two now and it's good. It’s convenient and I like the easy access. I use their direct deposit and I haven't got a worry with it.

My experience with Walmart MoneyCard is pretty good. It's so simple, nice and easy. I've had it for three months now and I like using it a lot because I can save money then unsave it. It’s like I only have a certain amount on the card and it has some stash.

I like my Walmart card. It’s easy to use and I get money-back for buying at Walmart. I don't like that I don't really have an ATM to go to because I always have to buy something to get cash off my card. And I thought I'm supposed to get paid two days early, but I don't get paid two days early. I also hate being on hold when I call the customer service. I wish that it was easier to contact somebody and I got paid two days early. I used to and then it just stopped.

Everything's fine with Walmart MoneyCard. I had one problem one time before. I ordered something through the mail, and it wasn't the right item. So, when I sent it back, I gotta wait on the refund but the money never came back. I was out of $300. I also didn't have anybody to talk to as far as customer service to see what was going on. The system wasn't giving me the option. When you call the 800 number as far as talking to somebody about transactions, I didn't have the option to speak with someone or if it did, I didn't hit the right button. I wish there was a person that was accessible to see and tell you what was going on.

I enjoy it. I get my check a day early. I get cashback when I shop at Walmart, and I have a one year old so I’m there quite often. Whenever I buy Huggies, it’s a couple dollars cashback. I don’t really care for banks. I’d rather know where my money is at, and I feel like I know where it is at when I use Walmart.

The Walmart MoneyCard is cool. I like the easy access for what I need to do with it. I've had it for a year and their customer service has been wonderful. I also use their app as it answers my questions.

Walmart is everywhere and their card is easy to load. There are a lot of registers available at my local Walmart and they are open pretty early. They have the MoneyCenter now and you can cash a check there. I did that recently and they charged me only a dollar which was cool. It was directly with the card. I went to a competitor called a checking center and they wanted about $39 to cash the same check. I've been using the card for three years now and the customer service at Walmart has been really good. I like going there and I'm probably gonna continue being a customer for a while. But I lost the card and right now, I'm waiting for a replacement. Hopefully, it gets here quickly. Other than that, it's been good.

I was given this card from a friend for Christmas, he thought it was like a gift card as his native language is French. So he puts $50.00 on the card for me, when I wanted to use the $ I had to go through a long process of activating it. As soon as I activated it it immediately charged $5.00 fee, really? I used as much of the remaining balance as I could and never looked back. WELL, I just happened to check on the account I was required to setup to activate it and found it charging me service fees. $5.00 for Jan. & Feb. a negative balance of $10.00. WHAT! NO ACTIVITY ON IT SINCE DEC. I called the # on back and told them what I thought and demanded the card & acct. be deleted. We'll see? Thieves they are. Don't Get One....

I like the lower monthly fees of the Walmart MoneyCard. I go to Walmart all the time. The one I have now, I’ve had for five years. I've had another one too. I don't have a bank and the card is perfect. I love it. It's cool that I can lock and unlock it really quickly. I also get paid a day ahead of everyone for my direct deposit. It’s easy to transfer money online. It’s like two seconds. The only thing is their cards are pretty flimsy and they break easily.

I’m at Walmart all the time and I like the fact that when I use my card there, I earn cash back. Since having the card, I don’t have overdraft fees, and I’m able to check my balance at any time, and it’s very convenient. I have the ease and flexibility of being able to deposit money on to it. I’m not having any issues with it and I have recommended it to my 22-year-old son.

I generally love my WMC. It is very convenient and I can use it anywhere, but I'm disgusted with it at the moment. I had my tax check direct deposited to the card and have yet to receive anything. On where's my refund? It was to be deposited by today. I have 2 coworkers who have done the same thing and they have gotten their tax money today. I do not know what their process is, but if me and my co workers file the same day, get the same day our funds are to be released, but do not get the money on the same day, something's wrong. That is false advertising on "get it here faster" and has me seriously thinking about closing my card and going to Chime.

Unfortunately used a Walmart Prepaid Debit card for years and every experience was nothing short of miserable. Almost 100k a year was direct deposited on the card and customer service has never fixed or resolved a single issue. Returning anything took weeks to months to get the money back and on several different occasions I never received it at all. It would stay in pending status for weeks and/or months and would disappear completely from my transactions and reports like it never happened.

For convenience, I decided to get a Walmart MoneyCard I use it for everything- paying most of my bills and my grocery shopping. I don’t even use cash because I have the card. I tried reloading before, but they changed it. You can’t do it at a cash register and you gotta go to the money center, which is terrible. And there are long lines. I have my deposit split and the deposit for the Walmart MoneyCard comes a day later, but it’s not inconvenient at all.

I like dealing with cash and didn't have bank accounts, but I needed a card to make online purchases or set up bills on auto-pay, which is what I use my Walmart MoneyCard for. It used to be that they’d send you a new card in the mail, but I don’t think they do that anymore. Also, there were a couple of times when I couldn't see why I had to go to the store and show my ID. I’ve got several cards and I gave them to my kids. They’ve got the apps. They like it and told me using it was a lot easier. But every time I try to set the app up, I’m not computer-friendly and need to get somebody else to do it for me.

I had gotten a Walmart MoneyCard for the convenience. I use the direct deposit, which usually comes in one day. I liked the app, being able to send my wife money, and receiving money. She has one too and we can transfer money back-and-forth.

I get emails saying "get a fast tax refund". Well my state tax refund was deposited to my card account on 02/21/2020 at about 6:00A.M. and somehow isn't showing up on my card. I called the IRS, my state office, and republic bank and everything is good on their end and shows to be deposited in my account! Don't false advertise about a "fast refund" because there's going to be a lot of pissed off individuals! This is my FIRST and LAST year using this card for ANYTHING! The customer service reps don't help at all. WORST EXPERIENCE EVER!

Walmart MoneyCard does more than what I need it to do. I've had it for almost a year and it works on everything. I order a lot of parts for my car's insurance and stuff like that on it and I use it for the internet orders and have no problems with it. Sometimes other bank cards won’t read at the stores but with MoneyCard, I don’t have those problems. Also, the app makes it easier to keep track of the money. It lets me know when my money is there and when I send something. Most times, the other cards that I’ve had, it takes a while for it to do that or it doesn’t keep track of it. We were thinking about getting our daughter a Walmart MoneyCard too. So we can just transfer the money to her and she doesn’t have to ask us.

I bought my daughter a card while on a trip so she could get a refund if she lost it. Which she did. Took FOREVER to get them on the phone, then they wanted her to email them a scan of a photo ID and then they refused to take her passport. It's a photo ID from the FEDERAL govt. I think that this is more or less a SCAM, where they make it so hard to get your money back that people just give up.

Walmart MoneyCard is horrible!! I have had the worst experience with these people! They have had my account on block for a week now without any notice! That is the income to my household! My mother has terminal cancer, and I have 6 children and I work a full time job that I can't even get to! These people are disgraceful! Under the Exempt Income Protection Act it protects people to have their money under the amount of $2832. I don't even have close to that in my account!!! These people that work for the walmart money card don't even speak clear English!!! They need to get it together!!! Because I've hired a lawyer!!!!

So I filed my taxes and the card they've given me was a Walmart money card, I tried to set the card up but the code they text my phone keeps getting rejected???? Now I'm blocked from the card and I called the 800 number yet to be failed again. Absolutely no help at all. How will I receive my deposit if the card is blocked?

My wife and I called to dispute a transaction. I never got it resolved. They refused to let me talk to a supervisor and kept hanging up on me. Sam Walton would be rolling in his grave if he knew how these people were representing his company. I am very disappointed with the way with the way people are getting treated.

I think we have had our card for over five years. We use it for everything. The only issue we consistently have is dispute resolution. It is terrible. They do not speak or understand English. They will shut off the card every time, even if the issue doesn’t warrant it. Then they ship you a new card. Which is really a problem if you use this card for everything. They close the card and we are cut off from literally all our money. Then we have to wait for the replacement card to come in the mail. This time they shut my card off because I filled out dispute paperwork and mailed it in. Someone hacked my Domino's Pizza account and used my ‘saved method of payment’ to pay for their pizza. It was fraud.

I hate banks so I got a Walmart MoneyCard. I get myself the security to go straight to it, and I pay my bills with it. It’s working out well. It’s convenient. I can pay while I’m sitting and take care of everything with that card and a phone. I also use it on my laptop. I've had the card for five years, and no fees would make it even better.

I have my pay coming to my card and someone got access to my card info. I got paid and that same day in less than 30 minutes, my card had a negative balance. They purchased over 1000$ worth of stuff online. I called customer service and they told me that they couldn't do anything until while it is pending and has to wait until it's posted. Next, I have to file a dispute and then it's another wait. Then you have to wait until another card comes which is 5 to 10 business days. Meanwhile, you are stuck with no money and your bills are due. When I called to dispute the charges I had to wait for over 30 minutes for the customer service representative to let the system update and I still didn't get it done, because it took too long on the phone.

Walmart MoneyCard works fine. It was easy to use, the fees are really low on it, and it works anywhere. But automatic withdrawals don't work on it. If you wanna set up automatic withdrawal for car payments or whatever, those seemed to have issues. I’ve had MoneyCard for eight years. I have two cards. I only pay a monthly fee on one of the cards ‘cause I put a portion of my paycheck on there. My fiancé has me hold his bank card because his bank card will bounce and he can’t keep his bank accounts straight. So, what I do is I put a portion on a separate card for him and I don't have a fee on it.

I have been using this money card for my direct deposit for YEARS now. Last month I purchased a birthday gift for my Godchild from Walmart.com and the gift never was received. Walmart stated they would replace this which they did. Not even 2 days later someone used my card to purchase items from walmart online, this was disputed. Then 2 weeks later someone used my card info to purchase from Wendy's. I then had to do another dispute and decided it is time to go back to an actual bank. How can you trust a bank with your money and they are suppose to be protecting your funds and information. My card was then blocked.

I was cashing a check at Walmart and I also wanted something where I could start paying stuff online with, and I figured that the Walmart MoneyCard would be a good thing to have. I've gotten one a couple of years ago and been using it since. It's handy and it doesn’t let the bills overdraft where I have to pay something back that I don’t have the money for.

I needed a debit card for work, and when I went shopping at Walmart I picked a Walmart MoneyCard. The direct deposit works really good for me. I don't have to worry about going to Walmart with a paper check and waiting in line to get cash. There's also the cashback, where you use the card for 12 months and certain purchases gets you a cashback amount and after a year you're able to get that cashback put into your account. I'm now on the 12th month of it. I have a smartwatch and a smartphone that constantly tell me what my balance is on the card and I could track the transactions that go in and out of the card. And if there's something wrong with the amount, I can call and have it fixed. However, there are certain apps that will not let you use the Walmart card because it's considered a prepaid card, like Redbox and wallet apps such as Samsung Pay or Apple Pay.

I have pending transaction for car rental since late December. And it's now early February... Walmart Moneycard keeps telling me, "It's still a pending transaction. There is no way of canceling it. If it doesn't post by end of month then your funds will be put back on my card." I have contacted the merchant only held 1.50 from my account and released back to me already. Walmart says it's pending. I lost my job on Jan 24th and need the money last week to buy my kids and I some food. I don't have anyone to lend me money or the credit to do so. I'm already get state help but I still had wait two weeks for. No car to go food bank. And Walmart is holding my money. They claim any pre authorization have three money hold. If nothing happens then the funds will at that time get released back to my account.

I was away from my home when I got the first Walmart MoneyCard. I had them a few times before. But now, I made it a debit card that I could use to have my checks directly deposited, and one with my name on it. I have bad credit. I've been using Walmart card for about three years. It helps me quite a bit. Those are the only ones that I can use as an actual checking account. The payday is earlier, too. And then I like the whole stashed money that I have. After I figured out how to work all the options on it, it has been great. I just had to figure it out on my own because I wasn’t doing it right. It took me a minute. I never had my own prepaid debit card like that. Once I got the app on my phone, it was great. I’ve told people to go get a Walmart card. It’s the only debit card that I have ever been able to pay my bills with. It’s nice. And I like that they send the paper checks out.

My acct was hacked and $500 was stolen. I contacted the # on back of card to report it. They put a security lock on the card. The next day $500 MORE was stolen! Customer Service is no help. They cannot understand me and just keep saying “oh I’m sorry. I understand”. No one can get me to a supervisor. I've filed police reports. Called them again today and yet another $50 was taken which wiped my account out completely. I asked how this continues happen and I kid you not his response was “I don’t know”. I feel this is not taken seriously by them and my money and account is not protected. The hackers still have access to account and have changed the phone number and email address. It’s been an awful few days and I have rent to pay and kids to feed.