Walmart MoneyCard Reviews

The worst experience in the world. Do not buy this card. Do not put money on it. It is nothing but a scam by Walmart. Cannot use anywhere, cannot reload, absolute total garbage. The worst customer service I have ever experienced.

Do not use. They have stolen over $3000 from me and not returning it. I am going thru Better Business Bureau and Green Dot bank and police. They are a rip off, I am a widow on social security and they are taking my money.

They literally let someone take all my money in my account and would not help me at all. No one understands English. I got nothing but the run around for over a month. They stated there was a charge on my account done online in India and I live in Arizona and there is nothing they can do. They send me back all my documents proving this was fraudulent on my account and closed my account. Please do not use 3rd party banks. I had to learn my lesson the hard way. Just a fare warning.

When they overcharged you for a overdraft fee they will not reverse it. Even when you show it was done incorrectly, they still will not waive the fee talking about policies. Please pay attention to all your transactions.

Walmart MoneyCard app will not let me transfer savings to checking so now I have no money!!! What's going on???? Had this account for years but now I'm starting to worry. I think they scam some of us from India!

Don’t use them. They will rip you off. I had 93.68 stolen from me. Called them to get it back. Used every excuse they can not to refund it. Beware of them so you don’t get ripped off too from them. Wish you all good luck finding a good bank. God bless.

I would not recommend this card, I was scammed for a large amount of money...I have had my card for 10 years, but I will never do business with them again..I filed a dispute and they denied me after 5 days before they got my paperwork, custom services is the worst, automated, transferred 10 times before someone actually talked to me.

They claim that the monthly fee is waived if a person deposits $500 or more in a 30 day period. But this is misleading because a little less than a week and they deducted the fee already. So, you pay for the card initially, and they require you to put at least $20 cash on it and then a week later they deduct $5.94. From the statement they give, a person should have 30 days from purchasing the card before being charged. Especially since they already charged you for the card itself. But instead, they're charging you a usage fee when you haven't even used it yet.

Absolutely Disgusting Treatment – Green Dot/Walmart MoneyCard is Forcing a 70-Year-Old Woman Into Homelessness! If I could give a -10 stars, I would. I am an advocate for homeless and displaced individuals, and I have never seen such heartless, incompetent customer service in my career. My 70-year-old homeless client, Pamela **, lost her Walmart MoneyCard, which holds her only source of income—$709 in Social Security funds. For the past five days, I have been forced to deal with robotic script-readers who refuse to address the issue.

Third month in I put next month's bills on the card and overnight Uber in San Francisco charged me 294.63 for 7 rides. I live in Maine... Only used the card for bills. Hard to believe someone just punched in the magic numbers or better yet my card somehow flew 5 thousand miles overnight to take an Uber around the city. Filed a dispute and they said I had ten days to mail in proof that it wasn't me that made the purchase! Then said it'd be 90 days or more to receive it back. Oh yeah and they shut the card down so all my bills would be late by the time the new card would arrive. The woman I spoke with I couldn't understand one bit, took ten times what it should've because of having her slow down and repeat what she said... Don't bother. Big corporate scam on us!

Well, in the beginning, I liked my account but then I discovered that you have to pay to load money on it in store, you have a transfer limit, not to mention it cost me almost 7.00 every time I get money at an ATM ... I had my tax refund deposited to my card and because it had my husband name and my name on joint return they sent it back to IRS and I had to wait for them to verify identity and send me a check in mail so that was 16 weeks I waited to get my return, then I just ordered a card and paid 15.00 for shipping and I haven't received my card yet and I can't access my money because I live 40miles from a Walmart that closes early and customer service will not give you money of your card only money center can... Not to mention I found out I can't transfer but a certain amount to another card so I'm screwed and can't access my paycheck. THANKS MONEY CARD!!!

This card company “green dot banking” sucks. I had fraud in my account and it took almost 6 months to have these people figure it out. At the end they still aren’t refunding me all my money back so I’m still fighting with these people. Most of the time the only people who understand what I need are the supervisors. All other staff is a waste of time.

Walmart moneycard is a fraud..they have stolen money from me and never ever refunded back...They told many stories that they was sending me a refund. Never ever received it...Please beware!!! Fraud company.

I opened a Walmart Moneycard to use when I travel. I used it in September 2024 in Canada without any issue. I had recently placed money on the card for my next vacation and 5 days before I leave, I tried to use the card to make a purchase for my trip and it was declined. I thought nothing of it thinking maybe I had the number wrong or locked it. I attempted to log in and was informed my account was "closed due to suspicious activity."

This was the worst experience using this debit card. I've had credit fraud and didn't want to link my savings or checking accounts to my bank. So, it's like you get punished for not doing that bc I now have to pay $3 to add cash to my Walmart debit card, which I do in person. And then they charge you $5 a month for fees. Sure adds up quickly. Waste of my time and I will be discontinuing my account with them.

I had my account closed due to fraud and they are supposed to mail me a check for my balance. Almost 1,000. I have been waiting for months!!! Spoken to multiple reps and supervisors with no resolution. Will most likely have to file in court now.

Absolutely terrible. I loaded $280 and now I can’t get it off of the card even though I can’t use it for what it was intended for. It doesn’t work with PayPal Venmo or Cash App either. They will automatically decline the transaction. Please don’t get this card you WILL regret it.

I would NEVER recommend using this card. I have tried to fix a problem and was hung up on over 10 times. This product is a fraud and I hope they are put in jail for stealing people's money. They are the worst of the worst.

I have had the worst experience with the Walmart Money Card app. Walmart money card is closing out my account linked to my monthly income I get every month. Walmart money card told me tonight that I have suspicious activity on my account and they're going to close out my account. Walmart money card also told me they couldn't disclose why or what the suspicious activity was when I asked.

I have enjoyed using this way of banking up till now. I made a mobile deposit of $300 on a Friday and now it’s Tuesday afternoon and funds are still not available. I was told by customer service that the funds will not be available till Thursday. My place of work got a call from their bank stating that the funds are cleared on their end. The Walmart card is being difficult. I’m an unhappy customer but they don’t care.

I had five unauthorized transactions totaling over $200. All of these transactions, as stated on my transaction history, were done through CashApp. I signed up for Cash App two months prior, but never activated the card. Walmart MoneyCard has done nothing to investigate and locked my account. It will take at least two weeks to get a new card and reactivate my account. In the meantime auto payments are failing, I am losing services and being charged fees. Use the service if you choose but no they won’t be there for you when you need them.

I hadn't used my card in a few months. I happened to have $ transferred into it. Only to find that they had been charging maintenance fees for something I haven't been using. They won't reverse the fees but yet they say they understand. How is this right, considering I haven't used the card in a while.

Bought a Walmart Moneycard on 11/15/24 because I needed to pay a bill. I tried to register the card and system doesn't let me! Says they need to review something! And because I can't register card I can't talk to any customer service person! Now I don't know what happened the money I loaded on it!

I was charged by a group called tactical and survival supply. I haven't ever used them and don't intend to. Moneycard refuses to help me in any way. I've even sent messages confirming I've never placed an order. The moneycard customer service is bad. Not recommended!

Ordered this card to separate monies and save. Had my tax return to go to this account. They locked up my card, sent my refund back to IRS noting that it’s fraudulent. Now I have to jump through hoops with IRS to get my money back. All because Walmart said my tax return with my name is fraudulent. Do not use this card.

STOP. Don’t use this Walmart money card, you will lose your money. I bought the card from nearby Walmart and loaded $200.00 and then when I checked my balance is 0.00 and I called them and they said email the receipt and I did. They don’t want to refund me. I still fighting to get it back but now they blocked my card too. They don’t have an office to go in person so please be aware of this. They are scammers.

I bought a card on 09/24/24. I went home, activated the card and the money had already been taken off the card. I have called the 800 number on the card multiple time being assured they will investigate and email an update. They opened a file and gave me a file#. I did everything they asked and then called two days later and they said they never received my receipt. Sent it again and one day later again said they never received it. Third time sent it in and called same day and was told since the money was spent. They can’t no longer track the fraud and basically I am out my $500.00. So Green Dot Bank is a fraud. DO Not Buy MoneyCards from Walmart. They are all compromised and a fraud.

They decided there was a fraudulent charge on my account. Without telling me, they decided to close my account of 10 years. I had just gotten paid direct deposit from work. They will not work with me on withdrawing my money. I can’t even go to a Walmart to do it. I have to wait 2 weeks for a check to come in the mail. I am blown away that they can’t at least expedite the shipping. These people are absolute scumbags.

I purchased this card and loaded $300 onto it and tried to activate it and it said the card was under someone else's name and they said they will put a lock on the card to secure the money I loaded, received a email today stating there is nothing they can do because the money has already been used, never again and I let everyone know not to use this card.

Money was stolen from me off this card. They did not fund me back and never will. These cards are unsafe and I do not ever recommend using one. They do not care about your money safety and it's just not worth it.