Walmart MoneyCard Reviews

I really like this card. I'm at Wal-Mart all the time anyway and the early direct deposit is great. Card is accepted everywhere. I've really like to be able to use it at any ATM I'm close to that would make it a little more convenient. The alerts work very well also.

I think this is a great card. I use it as a payroll card direct deposit and I get my money a day early. It's easy. Convenient. Overall my experience has been great. I recommend this card to all my friends and my family. Keep up the good work. It's hard to find a prepaid card nowadays that is good.

The card use I get out of it is the best. Sometimes when I go online to check balance, for some reason I have to keep signing in repeatedly. Typing my I.D. and password the same way every single time. In other words, online access is not completely reliable. But, overall card use is great.

I use the card for all my banking. I have direct deposit too. Would like for this to be applied to my credit somehow. It would be nice to have a card with a chip and not swipe. The swipe wears out fast. Anyway I have not had any problems and will keep going with the card.

It's difficult to get to customer service, then once you get to someone they aren't helpful. Also, the limitations you have on the app are interesting, you can only view your balance and stash or unstash money, everything else has to be done on the computer.

It's okay. Wish I could load money without fees from different locations not just Walmart like Atm. Also should be able to use as a credit everywhere. Should have a feature where someone can add money to card account from their credit card like Paypal.

The daily withdrawal limit is too low, and they have to take the card inside instead of being able to swipe it at the pump. But overall the card is great. It is easy to load and funds are available immediately. The new vault option is also very handy.

Love my Walmart card, very convenient. I can accurately keep track of my money or save it through the vault. Loading and withdrawing is quick and easy without hassles. Although more options for withdrawing other places than Walmart for free would be nice. Overall great experience and I plan to keep my card for primary use for a while.

I have had this card for awhile. In the beginning it served me well. But lately I am unable to get money off the card when I need it because the service desk has no funds available and the Walmart clerk Karen could give a ** if about it. I go to Walmart when they open a 6:00 am ask if she has any funds yet and I get "No", so I ask should I come back and I get "well if you want to". As soon as I can get my direct deposit moved to a new card service, I will be closing this account.

This card has spoiled me for traditional banks! Best feature by far is the fact that if you don't have enough money for a purchase, you won't be charged an NSF fee. Wonderful! If you deposit enough money there are NO fees, and you can even earn cash back when you buy from Walmart.

I really like this card! I would have to say my 2 favorite things about it is the money comes two days earlier than payday and the possibility of winning in the prize every month. I would recommend this card! I also like the fact that you can save money on the same card. It's pretty awesome.

I love using Walmart MoneyCard. I get my check before anyone else at work. Now I can save how much I want in my vault. It's easy to make a withdraw. I can never pay overdraft fees. I don't use a bank anymore. Thank you Walmart.

I have only one complaint with the Walmart MoneyCard and that is the service fees for not only using an unauthorized ATM but also Walmart MoneyCard is charging an additional fee as well. Other than that, the card is simple and convenient to use. Thank you.

I like the convenience of this card and the early deposit is very helpful as well as text updates for balance and deposit. The availability of the direct deposits and online banking makes my hectic life a little smoother.

I haven't had any problems with the card at all. I actually like the card & would recommend it to my friends. The only issue that I have is at the gas station. I actually have to go into the store & see the cashier. Other than that I'm cool with the card.

I love my Wal-Mart card. It's very handy for everything! Thank you. I get automatic deposit and receive it sooner than anybody else. So far the security is sufficient and I've never had a declined purchase or issue. The transactions are accurate and all correct.

No issues with the card, better than typical banking in my opinion. I can handle everything right from my smartphone. I love that my direct deposit comes in 2 days sooner than payday and I can track all my spending in one place. Card is a bit unappealing but that's really the only downfall!

I like having the moneycard but I don't like the fees associated with it. I have been charged several times to cash/load my check to my card. Now that I have direct deposit it has been fine. Shouldn't be fined to load a card.

I'm either receiving my money really late, or a text late about it being deposit. If you giving money two days in advance please do it during early hours so bills and plans can get done and paid on top. The whole point of me getting the money card was so I can get paid EARLY so I won't be late on bills. Instead I don't receive money till around 7-12 pm. Please if you know you're getting your money please pay the people (myself) early. Thank you.

My money is always on time and I haven't had any problem. I just wish I could cash or deposit checks. And were open at least till 10 p.m. So other than that there are no complaints on my end. So with that being said yes I would recommend to friends.

I am happy with the direct deposit features on the card and am currently recommending it to other employees at my job and their families are also interested. I would also like to transfer funds from my other card but have not had success but will continue to inquire.

My card makes getting paid a lot easier. No more fights with the banks about Ids or lines to wait to cash. I do direct deposit so I just wake up on payday check my balance and go. Setting it up was very quick and easy...love my card. Thank you Wal-Mart for my one thing in life easy!

Great experience. Refund transfer was a 1day process, no problem with transfer, or and the process at the register. We be adding more money for sure. Great card. Would recommend for anyone that don't have a checking account.

I like that my payroll posts early to my account. 2 days before actual payday. No overdraft fees. Has checks you can order if needed. Accepted everywhere. They also offer a savings type account that you can transfer funds back and forth. Bill pay and people pay too.

The card is awesome and I love the direct deposit because you get your money 2 days faster. It's awesome. The only con about is the alert when the money is deposited on the card. I use the card everywhere and I like the part where you can put away money and it will not let you use unless you decide to.

I recently bought this card for my direct deposits at work. It is simple and easy to use and the fees are not a problem. I also put my tax refund on the card. I use my card every day to make regular purchases. I would recommend this card to anybody that wants a easy and convenient card!

Have had good experiences so far. One thing is that the early deposit isn't true. Most people get paid at midnight on payday and I don't get my money until 4am. That's the only thing that I don't like and think that should be taken off the info given when given the cards.

I'm very pleased with the Walmart money card. I wish I did it before dealing with banks. I would truly recommend to everyone I know... I receive my payroll checks always a day before payday and I love the app where I can check my balance anytime.

It's seriously a major turn off to have to deposit cash at a Walmart and be charged a 3.00 fee! I'm using your promotional card for Pete's sakes!! Highly disappointed in this card. I feel that if I put my trust in this debit card and commit my income.

I tell everyone I see about this card. It's so awesome. I like the early payment from my job and easy banking too. I can use my card anywhere. It's the best. I told my sister about it and I think she will be getting one I think. But she doesn't have a job so I don't know.

The only thing that would be nice is if you could load the card at the checkouts. Also more free atms. It's very convenient. I like the direct deposit option. Works well and I appreciate it being earlier than actual pay day. Very user friendly, easy to pay bills and make online purchases.

I love the card to have the convenience of shopping and paying my bills from home. No hiccups. The card is accepted everywhere. Never a problem. It's nice. It has an account number and routing number for companies that want that instead of the card number.

So far I've had no problems. I have nothing to relate, all is good with my MoneyCard. I am happy with my MoneyCard. My MoneyCard has been a blessing in my life. I would like to finally get winning number off money I stash. Also how will my rewards get back to me after the year is up from having my MoneyCard for a year.

I enjoy the Walmart MoneyCard. It comes in handy, when you have bad credit. The reloading is easy & the direct deposit is the best thing the card had to offer. The app works with an iOS 7, which is what I prefer. Having two cards, with a $1000 limit would just be fine.

One of the easiest money cards I've used. The phone app makes it easy to keep track of everything. I would and do recommend this service to friends and coworkers. Thank you so much for making such accessibility to check cashing and saving extra cash, to paying bills.

Easy to use. The only thing is that it does not notify when I get deposits. Other than that everything is good with my account. I have no issues with the account. Better than a bank account because there is no charges as long as you have deposits.

I received very fast service when I requested a direct deposit form. Got the form the same day, thanks for great customer service. I have had my card for about 2 years and really like the convenience and ease of loading my card at the store or using direct deposit.

I love this card, makes transactions easy. Gives me financial freedom. And, it saves a savings account which I love! You get rewards for saving & for depositing money! So, I am getting rewards just for the basic usage of the card! How amazing! It is the best prepaid card I've used.

Love the cash back rewards. My old bank never did that. Love the discounts on gas and in store purchases. My current credit card has nothing like this. And direct deposit??? My job requires direct deposit, so this was a big plus for me...

I would use this for all my deposits if it wasn't for having to go to a Walmart to pull off money without being charged. App told me an atm was free but yet I get hit with 2.50 everytime. I can't go to Walmart and stand in line every time I need cash. Not all Walmart have money card atms which if they did it would be a little more convenient but still why charge atm fees, I would have kept my bank account if I was aware it would be like this.

This card is Awesome!! I went through a rough time and fell deep in debt, I ended up getting on check systems. No bank would take me. I decided to try the Walmart card and it has been great. This card has saved me a lot of time and headache. I get direct deposit from my job which is awesome, I always get my paycheck early! And the vault is such a great feature. It really helps me save my money! Thank you guys it's amazing.

My card is blocked and has been blocked for over a week. I have done everything I was asked to have it unlocked which I never asked to have done. I have tried to call customer care more than five times and each time I was on hold for more than a hour and still no response. I have called various numbers and still am unable to get a hold of a live customer service person to speak to for them to explain why my card is still blocked. This has become a huge problem as I am unable to pay my financial responsibilities due to all my funds are linked and locked on this card.

I love my card. Never have to worry about going to the bank since I have direct deposit. Would recommend to anyone. It is convenient and you never have to worry about overdrawing. I would rather to carry a card than cash. Love that am able to see all my purchases at the touch of my phone button.

It's awkward and inconvenient to add money... Technology today allows text transfers / deposits, etc... It's also costly to add funds. Direct deposit is fine and works but at BOA my direct deposits hit at 12:01 every wednesday, you lag behind by 12 hours???

I love my Walmart MoneyCard. It is easy to load money on, my direct deposit is always a day early and the website is easy to navigate. I would highly recommend this card to everyone I know or don't know.

I love my new card! It keeps me very informed on my spending, making sure it's safe as well. The direct deposit is great and early. This is the card of the future. Easy to set up and get started also a plus! I love my money card more than anything.??

I got this card more for loading my funds on, so I can use it to gain rewards from Walmart, every time I shop online, in-store, or fuel. I love the idea of being rewarded for doing something I already do. Thanks and would highly recommend!

I haven't had any issues... one thing I would like to see is how much it will actually cost to do cash a check using the app instead of having a range... I like the fact you put ACH deposits in early.

I don't like the fact that we have a limit to use the card. If we have bills to pay why should we limit. I paid $3,000 in bills and I couldn't use my card anymore when I needed food, gas, and other stuff so maybe you shouldn't put limit since it is our money.

Everything is great. I wish I could use it at the pump when gassing up. It is great for all my purchases online or at the store. It works great. The website is easy to use. Thanks for everything. Great job Green Dot. Thanks again.

I like the card, but since I've had it you haven't done a drawing on time or at all for I know. I would like to know what is going on with the drawing. I leave at least 500 in at all times for the drawing.

Why can't I withdraw money from my card at your money center. Every time I have to make at least 4 different purchase just to get the amount of money I need. I thought for every 1000.00 dollars you give a reward of 25.00 dollars. I've only received that 25.00 one time. All of my direct deposit be at least 1000.00.

My experience with Walmart was great. I had no problems. The customer service was just fine, I would recommend to all of my friends & family. There was no long waiting in line for the help I needed, Although there could be more clerks to assist with all money matters behind the register. I really did have a nice experience each time I went to Walmart.

I like it for direct deposit only. When I try to put cash on my card at Walmart I still get charged a 3 dollar fee, and recently got my wallet in stolen and was also charged 3 dollars for a new one. So I decided now what kind of benefits am I suppose to get if any besides dd.

Honestly I recommend this service to everybody. It's better than a checking account. I get paid 2 days early and I get rewarded just for using my card and they make all my transactions easier by having many participating ATMs in my city and little to no cost to me. The only thing I would like is if I was able to put more money on my money card with another debit card it would make my life 10x easier. Love the service!!!

I enjoy the no fees and the fact that I get my direct deposit a day earlier. I have not had any problems with purchases and I also am taking advantage of the vault. The only problem I am having is finding a Wal-mart that has a money kiosk in it. I live in the Phoenix metro area and visit several Wal-marts. Not one of them have a kiosk. This makes doing any kind of transactions very difficult. Yes, I can use customer service, for a fee, but the whole point of me switching to this card was to avoid all those fees! Without a kiosk, how can I ever deposit a paper check or get cash back? I am forced to make several purchases and withdraw $100 cash with each one when I need more money out. Please install some money kiosks down here!! Thank you.

Well, there are some improvements your prepaid cards can use, like sending a text to your phone when your direct deposits are made. I get the text in the Walmart transactions area which is stupid, because I have to go all the way into the account.

I love the card. It is very convenient. I would like notifications like direct deposits to be quicker. I get them the day after the deposit, by then I already know. It would be nice if Apple Pay compatible too.

I absolutely love the card. It's the best decision I ever made was getting it. The only thing I don't like about it is that I get charged the monthly fee and I have direct deposit. I can use it anyway and that's really convenient. I like that I get my money early as well.

I love it, get my paycheck faster and it's easy to use and easy to reload. I have had my card for awhile now and I have never had any complaints with it. It's even easy to check your balance by calling or going online to see the transaction history.

The only thing I can say is wow. Best card ever. When I use it the cash back feature everything about the card even the sweepstakes where you get money back is the best thing ever. Week-to-week the more I use the more I load increases my chances of winning. Out of love that would love to have $5,000 in my account one of these Fridays. I hope it's happening. I'm keeping my fingers crossed but moreover the best card that I've ever had. I love it. The features are good. The app is even better. Helps me to keep everything in line. I love the fact that I can want my money and if I ever lose the card I know that my money is safe because no one can get to it until I decide to unlock it.

Extremely happy with the prompt service, balance details and the ease of day to day activities associated with my card. You even provided the info I would need for direct deposit, taxes, etc. before I had to request. Thank You.

My experience with the Wal-Mart moneyCard has been awesome. Also the representative was very polite and answering any question I had very precise and I like that he was very genuine and concern and very good personality, which is hard to find. Keep up the good work.

I like that I earn cash back for shopping at Walmart which is a plus since it's my go-to place for everything. I would however like to see three things change. First, it would be great to not have to pay $3.00 to reload my card in stores, I just think it's crazy to have to pay to put money in my own account. Second I would like to choose when I can use my cash back rewards, right now I have to wait 12 months before I can use them and sometimes it would be helpful to be able to use them sooner in those times when I'm in a pinch. Third, it would be helpful to be able to get a second authorized user card. Currently my fiance and I have to share this card and it's hard to have to juggle who gets it that day.

Using the Walmart MoneyCard is extremely efficient. I appreciate the ease of access to the online statements, loading in store and use overall. Using the MoneyCard helps me control my spending and budget better. Extremely grateful for the services.

I've had my card over 5 yrs. In July of 2015 you had a system failure. You over charged me then denied me my money back. You have a measly $20 credit. I will be closing my account real soon. I'm disappointed with treatment I was given and the dismissal of my claim.

I have never had a problem loading my card, either by going into the store or direct deposit. Very convenient to use... I have tools done if my employees to use this type of card to get their pay also.

It's awesome and I love the way I get my direct deposit a day early. It's helped me out many times. The fact that I can put a little amount and go out and not be worried if I lose it. And the way it has the stash and I unstash helps me in a form of saving money. Out of sight out of mind and if I win that would be even better!!!

Totally Happy...almost. The one extreme inconvenience is as follows. In recent months, I had an employee number change/department change at work, and for a brief time, I was receiving paper checks instead of Direct Deposit. No problem, I thought, as I could just go to Walmart and deposit it into my account at the service desk. Well, my plans were changed immediately, as there are too many hands in the pot, so to speak.

I am having no problems with my card or service. I have direct deposit and get paid a day earlier! I got my taxes on my card as well and no issue! I have a second card for my fiance and that is going good too. Also love how I get text when my card is used! Very please with this card!

Using the card is really easy. To get all the information is great. Loading it is easy and there is no hassle. I can use it anywhere and any time. There is no hidden fees, just once a month five dollar fee. So I recommend getting this card from Wal-Mart. It's is such a great way to keep your money. Plus the customer service is great as well.

The CSR person DID NOT know anything (Question about e-check). She basically was following her little form and did not offer to even try to find out, asked me what it was and said she never heard of it, and I would have to go to the website. I had already been to FAQs, otherwise I would not have sat on hold for 30 mins, to get absolutely no help. I like my Walmart card, but customer service should do a bit more of CUSTOMER SERVICE.

I am satisfied with the Wal-Mart MoneyCard and I don't want to use anything else if I could. I'm planning on using Wal-Mart MoneyCard for as long as I am able to. I have used Bank of America and Key Bank and Chase. Also used Card.com and NetSpend until I found Wal-Mart MoneyCard and I don't want to leave Wal-Mart MoneyCard.

It's extremely important for me. I cannot open a checking account because of identity theft, so without my MoneyCard my paycheck couldn't be direct deposit to me. I would be in bad shape without it. It has been helpful for shopping online as well. Love it.

I love this company and that it offers a bank to people who do not get one elsewhere! Also, I love that I get paid earlier with this Bank because it's very convenient. Also I love that I can do direct deposit. Great bank and card company!

Doesn't work at gas pumps... This is a MAJOR hassle! Also, does not work with Google wallet. Neither of these make sense and two seemingly easy fixes to make living with the card more convenient. Please fix this and I would be willing to rate 5 stars.

I love my Walmart MoneyCard because it makes it convenient to make payments online or anywhere else I purchase things from. I feel it is a secure way to handle my money. I would recommend this card to my family and friends who do not have bank accounts.

The Walmart MoneyCard has been a really good prepaid card. The app is extremely easy and helpful. Plus the fact there is a savings area is awesome. I would recommend this to anyone. I get my direct deposit early. The only thing that I don't like are the high ATM fees. $2.50 plus the ATM fee is too much.

Everytime I had a problem it has been fixed. Very happy to have a company like this! I'm not embarrassed to say this is my prepaid debit card. It does everything like a regular Bank can do plus 100 times better! Love my card.

I like the MoneyCard a lot and I tell everyone about them, how it works, and how well your money is protected from someone getting and using your card and you can have direct deposit on your paycheck and SSI and what other kind of payment you get.

I like it! I don't have to deal with a bank. My money is loaded easily, never have problems using my card. Maybe it was just me but my card got messed up at work and I couldn't get a card with same number. Had to order whole new card. Other than that I love it.

I love the fact I have early deposit, my paycheck is usually on Friday but now I get my check on Wednesday night. Also love that I can deposit money anytime I need to. The only thing I don't like is not be able to deposit checks that are handwritten. I have to go to the bank and then do my deposit.

I love the card. Once I learned about the stash option, I closed my bank account. The convenience of reloading at the register saves me quite a bit of time. I would like to have more than one card to access the account, but the account and card itself has been perfect for me.

Haven't had a bad experience yet. I will recommend Walmart to my friends. The only thing I haven't done yet is transfer funds. I love how it only allow a purchase what you have in the bank. I love my new bank.

I am very happy with choosing to go with Walmart MoneyCard. It's very convenient to me. Then I use this card for direct deposit. Also I can add money whenever I like it. Also is very useful in every day life. I like when I use it I get updates through email although a text message would be nice to have.

Love the convenience but hate how long it takes to check balance. Need more free ATMs that don't charge us $2.50 every time you need money out. It takes too long to go in Walmart to get money out. l love the money back from using Walmart card. There is a lot of benefits.

The depositing of my checks is fast and always accurate. My major complaint is the magnetic strip is garbage. It stopped working after the 2nd week of having the card. They need to use better quality cards so it's not inconvenient to try and make purchases. I am tired of being told that my card is not swiping so they can't sell me what I am trying to buy.

I like the app and how easy it is to use. I do however, wish I didn't have to pay money to put money on my card. I like the direct deposit feature as well. I have never had an issue like I normally did at a bank.

I have used Walmart card for 4 years and love it. I have never had a problem with it. Thank you. Website is great as well. When I go to check balance using the internet everything is accurate and checking my balance is good.

I love having an account with Green Dot bank. The only thing is I think $3 to reload at a Walmart store is a bit too much. I agree if it's at another location, but within Walmart I believe it should be less better yet free!

I bought upgrades for a game I play online. I had purchased around 5 upgrades throughout the months. Every upgrade that I had purchased from October 2016 - February 2017 was refunded. I never made this request for these purchases to be refunded, but they were. Now my account with 4 years of game time has been disabled for something I never requested. I received money back that I should not have got back to begin with. Now my free time when I am not in college is ruined thanks to your money card system. Just be wary to all the gamers out there.

First of all I tried to go online a day before to access my account online and I tried to change my password which wasn't successful. Then the following day I made a transaction at 6am and withdrew 500.00. I then tried hours later to make a purchase and it denied me. I called the number on my card and it said I was locked out my account so I did the necessary steps it asked me to do which was go online under documents and take a picture of my ID, license or passport in which I did and it gave me a message saying it was accepted. I even called and talked to a young lady on the number on the back of my card and she said it should be OK. Well it wasn't.

The day I got my tax refund is the same day they blocked my card. I haven't even had the chance to use my card yet, not even once since I bought it a week ago. I sent them a copy of my ID for verification already. I have been calling their customer service hotline but not once did I reach a real person to talk to about this issue. Every time I call I was always put on hold for almost an hour as well. I have an attorney in place already to look into the matter just in case this whole prepaid thing proves to be a fraud.

I have been using the Walmart Green Dot pay card for payroll checks and used it for my tax return since I filed with Jackson Hewitt and at the time there was a promo going, got 1000 advanced to me on my card, got the rest of my returned (over 6000) this morning. Went to ATM and withdrew 200, got an email 8 hours later saying suspicious activity on my card and that they had blocked my card and I need to send either a driver's license ID or passport photo front and back to unblock my card which takes two business days. I called the number on the back of my card and after over five hours on hold waiting to speak to a supervisor no one can tell you or myself why my card was blocked, what the suspicious activity was. All they can say is to send a front and back picture of either a driver's license State ID or government passport and after two business days they'll let me know if they can unblock it.

I had gotten my card with Wal-Mart just to have my income tax refund deposited into it and this morning right after the deposit happened my card has been blocked and I have no access to my funds! They requested I upload my ID and now it will take an additional 2 business days to review my account. I need that money. It's unfair to advertise a quicker deposit time and then take away my rights to use my funds.

The fact that people need to use money to survive means they need to spend. If I get a direct deposit of 4K why can I only take out 2k then only 400 at the ATM and not be able to get any more out at my leisure? I'll tell you why. Wal-Mart MoneyCard. When I call to lift the limit because I need to make payments, they say I have to wait 24 hours. Why? I'll tell you why. **.

This agency sucks. Been with them two years, they closed my Acct w no reason, credited my rent check back to card without any notice of any kind. Unable to get the money on my card for rent when it shows it's available. Fixing to lose my house and can't speak to a live person. No one will call me back. I will be contacting an Atty. I DO NOT RECOMMEND WALMART MONEYCARD.

Idiots!! If I could give these folks a negative 1000 stars I would. So, I called Walmart money card to tell them that there was a charge that wasn't supposed to be there because I signed up for a free trial and the company charged me when they weren't supposed. The lady that I spoke to puts in a claim and then after everything is done tells me she cancelled my card. I almost passed out. I'm like WHY WOULD YOU DO THAT WITHOUT ADVISING ME THAT YOU WOULD HAVE TO CANCEL THE CARD??? Here I am out of state in a rental car with a 1/4 tank of gas and now no means of accessing my money. I cried and cried on that phone.

I had an active and a closed account. I had a unscheduled deposit go to the closed account. I called and asked them to transfer to the open account and was told it would take 48 hours. After a week of not hearing from them, I contacted them back, only to find out they closed the active account. So now they have almost $600 dollars and another $300 scheduled to drop in.

Nightmare experience regarding customer service. In January my Wal-Mart Moneycard was stolen. I reported the card stolen immediately. More than 20 fraudulent transactions were made against my account accounting for more than 800.00. I have filed 2 claims to and those claims have been rejected. These transactions made against my account were made by someone other than me and certainly without my consent. I am financially destitute as a result of this experience. I need someone to hear me as I am getting no cooperation from Wal-Mart moneycard representatives.

It's a shame that I pay a bill for $1200 and the insurance company cancels my payment and now 12 days have passed after talking with the insurance company and also Walmart Moneycard customer service and still have not gotten my money back. Walmart seems like they're working for my insurance company instead of worrying about returning my money after me sending them proof that the payment has been cancelled. The guy that left me a message said "Please send us proof that you was even due a refund back" ...like hello isn't that your job to investigate when a dispute is filed? Very unhappy and gonna cut up my card after I ever get my money back. Been using these cards for years and the 1st time I have to file a dispute I get the run around.

I have had my Walmart Money Card for about 18 months. I never had a problem until the last 3-4 months when fraudulent charges began to appear on my card. I followed the procedure to file a dispute - made the phone call, emailed the necessary paperwork. The next business day, I get an email saying the dispute was closed and denied; they are suppose to be sending me a letter explaining why. A week later, still no letter. I call in again. One representative looks into it and says the dispute department called ** (charge name) on February 13,2017 (the day of the email) and they verified that I had joined some type of membership. I asked what proof was provided and he didn't have a response. I know there can't be any proof of the transactions being approved because I did not make the purchases.

I love how I stash and unstash my money. I like that I get my payroll check a day early. Customer support team is easy to contact and very helpful. I like that I can possibly win money by stashing money and I have better odds of winning with the More money I stash.

First I could not find my card but I still had the temporary card that I originally purchased at Walmart. I was told numerous times that when I activated the personalized card that I was missing that I could no longer use the temporary card. This was not accurate information because I continued to make purchases with it as well as get cash back in the stores, however I was thankful for that because my payroll check is directly deposited to this card and I had no other means of receiving funds. Once I withdrew the funds I needed from the card I then made the call back to report the card lost so that I could receive the replacement card prior to my next direct deposit and I then waited the 7 business days they say it will take for you to receive the new card. After this time no card was received I called back only to find that they never put in for the replacement card.

My card was blocked for fraud after an ex called in and said he did not send money to my card after a breakup. The fraud department called, left a voicemail and when I called back I was informed my account was locked. This department never got any information from me at all about this transaction. My money has been held up for over the ten day period and I am being told it is still in review. My paycheck are sitting on a card that I can not access because someone is being spiteful and Walmart has not taken proper action to get this resolved within the time frame they promised. Horrible service.

I called in to dispute a transaction. I did not say it was fraud but that I did not authorize that amount. I was looking to have the transaction refunded. A week later my card gets declined at the register. I call in and they tell me they deactivated my card without my knowledge or approval. I could not understand why they did this. I only wanted a refund. This was not the work of an unauthorized person using my card. The woman I spoke to (Joy) was acting as if it was my fault I disputed the transaction. What?! I never heard of any other financial institutions with such policies. How am I supposed to feed my family or get gas! This is the last straw, after numerous issues with using this card. I will take my business elsewhere. Consider my card cancelled after I take out my funds.

Was given a secondary card from my parents account with pure trust in my spending ability. I pre-booked a room with a gift card from my past B-day at a Hyatt Regency. I needed a little vacation (it's been really hard this past year) and wanted to use my gift card. So normally you need to put down a card for incidentals as most hotels do require. I decided to use my Wal-Mart MoneyCard issued by Green Dot since any charges wouldn't be charged to my card but instead my gift card. Fast forward 2 days. After I Got some well-needed rest and felt awesome... As I'm checking out, the receptionist had made a very costly error and had charged my stay onto the Wal-Mart card instead of my Gift Certificate. (Everybody is human and makes mistakes... I know. I've done it.)

Well it makes it easier because I don't need to cash my check anymore. And I can get cash faster even when I check out. I save a lot more this way too because of all the fees. Plus I can use this card anywhere not just Walmart.

We use my husband's card for paying bills. These are the same bills every month. Went to go pay bills, get told that his account is being suspended for fraud and that he can never have an account again. This is ridiculous, we BOTH work for the State of Texas and if he was not who he said he is he wouldn't have a job, we have to go thru FBI checks every year. Tried calling, you can't get to a live person so we finally gave up. I find it funny how they say the activity on the card was fraud when all of it was paying regular bills like electric water and gas. This is the worst card ever for service.

I love everything about Walmart MoneyCard! I get my deposit a day earlier! I get cash back savings! Wish it didn't take 12 months to earn them though. I love the app! I love the vault! Though I haven't won anything. The card doesn't let me go into a negative balance.

I've read quite a few bad reviews but I must say, over the few years that I have had the card I've never had any deposit problems even with larger sums. I have had some purchases I was questioning and don't like dealing with someone who barely speaks English and knows little about what's going on but any questionable transaction was always answered or resolved and there has never been an issue due to them messing up. I only wish I could still make deposits at a Walmart check stand like we used to because I can't always make it to the money center before they close.

I gave $500 & a their fee for a new Walmart Money Card... Only $100 was added to the card. Even though I have a receipt for that amount, they can't help me! My receipt doesn't match the card I was given. Walmart said they looked at a tape and the card she gave me was the new card I gave her. They have no way of viewing that since you hand everything to the agent and she puts everything at a level not able to be viewed by anyone. I requested they check to see what card has my $500 since it's not the one I was handed and SEE who has been using it cause it's wasn't me! They said no need since they know they gave me the correct card!

Takes too long on direct deposit. You guys charge for everything to use card and to withdraw. I feel like you stealing from me than helping me save! If you see what I'm talking about take a look on my transactions see how much you have charged me. You taken more money out of my account than what I had spent using the card!

When you go to get cash off your card at Walmart they tell you they can't get money. They have done this so many time I even had phone help on the line said there's no problem with my account should be able to get money. That didn't work. They told me to try a different Walmart. Went right to the atm machine and got cash which cost me 2.00. They suck. Green dot is in on scam.

Our card was blocked for no apparent reason then I logged on the account and it said that my ID need to be verified. I had to borrow money because I can't use my card. Got an email this morning and it said my information couldn't be verified. Something need to be done quick or I will call a lawyer.

I absolutely love my Walmart MoneyCard. It has all the features of a bank card without the hassle of worrying about overdrafts and bank hours. I can either opt for direct deposit which I love and do, or I can upload money to it from any register at the Walmart store. It's just very convenient. Plus who doesn't love the option of earning cash back rewards when you use your card to purchase items that you needed anyway?!

I received a new Walmart Money Card yesterday, February 8, 2017, after my old card was hacked and a sizeable amount of money was taken. The money was returned, and I was able to use my card ONCE. NOW MY NEW CARD IS BLOCKED. I CANNOT USE IT. I cannot even get through to talk to anyone about this. Could it be, I reported my old card stolen, and now they think my new card was stolen too??? I am so angry right now. I am homeless and I need my money for necessities.

ATTENTION: For the past 3 days, I've been seeing this ERROR message "Transaction history is temporarily unavailable. Please check back later." -AND- can NOT access my Walmart Money Card online account! Besides that, on 1/27/17 my balance was CORRECT at $174.00. On 1/28/17, a purchase was made in the total amount of $70.00 and my balance was INCORRECT at $34.00. The correct would have been $104.00. It's 12 days later, I still do NOT have this money available to use!

Not happy with it. When I was working my payroll check worked well, but then I was injured on the job and started receiving workmans comp checks. I went to Walmart to cash and upload my checks to my card. They would not cash my Checks. I called the 1-800 to no avail. They could not help me, so I had to move on and get another card which was a US Money card. Green Dot bank same bank but different people I guess, but this put me in a bad situation so I had to change. Not happy at all with the Walmart card too many restrictions I say.

I've been using the Walmart money card for over a year now instead of a regular bank account. It works perfectly for me because there's no way that I can overdraft the card and overdraft fees at banks can become very expensive. I would recommend this card to anyone.

I love my Walmart money card. The only thing I don't like is receipts print my available balance. If I go to a restaurant it prints on all receipts. I don't like anyone but me having access to that information. However, I do love the fact that my direct deposit is available to me a day early.

When you can't cash a child support check because it's under 20 but need the checks on the card for your bills... The other day I cashed 7 checks at 3 a piece I got 7.15 back. It's awful. I wish I never have to do that again. Unless this changes I'm losing a lot of money that could be helping me and my baby.

My card has been blocked since January 30 because my cousin sent me a $170.00 from his card then he reported it unauthorized but yet I had no knowledge of any dispute that was going on until I tried to use it and it kept being declined knowing I have money on it. I called to see what was the problem so that's when they said I have a block on my card. So my cousin called and told them that I had already paid him back for the $170.00 he loaned me which I don't know why he would file a dispute anyway but they closed the dispute after talking to us. But yet my card is still blocked with my funds on there and I haven't been able to pay any bills. I'm about to lose my home.

For the most part I have been very happy with the Wal-Mart MoneyCard but lately I have noticed that there has been charges credited to my account for things I did not purchase. When I called to find out what was going on it became a game of phone tag. I got transfer from department to another and nothing got no results. Customer service was no help at all. Very disappointed and I still don't have any idea what's going on.

I used the card to purchase my hotel room. They had a hold of 50.00 on my card as required by the hotel which is put back after 3-5 days after checkout. Well it was pending for over a week and on I've checked every day to see if they put it back. On the 10th day I checked my account and it disappeared. Called customer service and she said there is nothing showing on their account. My balance shows more than what is available to me and she said there was never a pending transaction. Wow thieves!!! Someone needs to shut down this company for stealing!!!

Beautiful, I can do everything at one stop meaning pay bill and shop and you take a large amount off at one time. I have not had any problems whatsoever. I would tell anyone how much it has work for me.

I'm happy with the bill pay feature. I really like having the perks of a checking account without dealing with checks. Also like being able to check balance via app, online, or phone. Easy to use and accepted anywhere Visa is accepted. Also love the new "stash" plan and earning cash back for purchases.

Customers service suck, did not help me with the problem and still dont have my D/D. Been two weeks and don't have my money and will be going somewhere else with my business and tell all my friends about it. Will not let my friends or family use this card.

Absolutely love my Walmart card. I would like it even better if it didn't charge $3.00 to put money on it since I'm already charged a monthly fee. Customer Service is great also. ❤ I love my Harrisville Walmart...

I've had nothing but great experiences with this card. I enjoy being able to get my paycheck 2 days earlier. Helps when I need to pay a bill on time. I also like being able to load my card at Walmart. Makes it easier on me and I do like the app as well. Haven't had any problems yet and I doubt I will.

Love the card. I haven't had any problems. My payroll is on a day early. The vault was a great addition to this card. I like that you have a contest for your holders. Looking forward to new additions to this card. All my online ordering was successful.

I've been a Walmart prepaid card holder for years and I finally switched over to the new Walmart prepaid debit cards that you have. Overall It has been a positive experience although my regular direct deposits are hitting my account later than when I had my old card & account. It is kinda a bummer considering all the advertising you guys do on the possibility of early direct deposits with switching over to the new card. I'm also disappointed in not being able to order checks through my account on a PC. Why is it only available on a smartphone?

I really enjoy my Walmart visa card and I really enjoyed getting my paycheck early and I also enjoy shopping and paying my bills with it and I can get my money off of it with the Walmart ATM without being charge a big fee.

I love my card. I get my paycheck two days early, I never have a problem. I do wish that we had more ATM options. The app is easy to navigate and use. Another useful option would be to be able to use our cash back before we spend all the money.

I am satisfied with my Walmart MoneyCard but the only thing I feel is too expensive is charging $3.00 every time you load your card. This charge adds up and is expensive. I know you do not charge if a certain amount of funds are deposited electronically each month but for customers that have less money deposited each month we get no break. I feel this charge should be less.

I enjoy using the money card. It's essentially the same as a bank account for the purposes I use it for. Just wish there were more ATM options. Sometimes Walmart is not always close by and the ATM's are still charging to use those located into Walmart.

I have had this card for two years and ran into numerous issues. Most recent is denied dispute form. I don't even think the people behind the scenes research the claims. They send a generic reason through email and tell you that they closed the case and they can't provide any more information. I would not recommend this card to anyone. You are better off stuffing cash under your mattress, your money is not safe with this card connected to Green Dot Bank. There are more laws that protect the fraudulent people that can pull money from your card than what this bank card will do to protect you. Just remember, when it's gone, it's gone. No sense in even trying to contact customer service. They will push dispute, deny and let people steal from you.

Best Walmart card, which I use, and I enjoy the card. I buy and online and store, great service, which I pay bills, and snacks and best service. I enjoy shopping at walmart, and which my tax refund was easy deposit in my cards.

I've had two AWFUL experiences with this card, with both taking place this week alone. First, I tried to find out how someone else could make a reload to my card without actually having access to my account. They used to be able to do this via a Green Dot MoneyPass; however, those are no longer available and Walmart has made no alternative available. Second, I visited a MoneyCenter last week to inform them that I was leaving the country on vacation and asking if I would encounter any problems while using my card overseas - they specifically told me "no", so I deposited $1000 to my card. Now that I'm actually on my vacation and trying to use my card, all of my purchases are getting declined! Come to find out that this card isn't approved for international use and there's nothing Walmart can do to help me. Would have been nice to know BEFORE my trip as now I have no way of accessing my money! I'm done. Time to move on to another card.

I have nothing but positive results with my WalMart MoneyCard. It's very handy and direct deposit is great. Money always in the bank. Thank you WalMart for having such fun and helpful people at the money center and the online is easy as can be. Thank you.

It would be better with no reload fee. The card is actually very convenient and works in many situations! The abundance of Walmart makes it very easy to find a location to reload and or pay bills. The ability to get your monthly fee waived is also nice.

I've found it easy to use and convenient. The only problem I've had was the time it took for renewal. I use my card for direct deposits and waiting two to three weeks for the new one was a bit of an inconvenience but overall I've had a very satisfactory experience with these cards.

I love my Walmart Moneycard but I do wish paper checks were free. I only use my Walmart Moneycard for my finances and I feel that it's unfair that I have to pay for paper checks that are usually free at other finance banks/services. I also wish there was a way I could get a chip on my card.

Whenever I cash my check, the customer service people fail to acknowledge that there is not a loading fee, when you are putting money onto a Walmart pre-loaded debit card, and I get charged twice, 3.00 for cashing a check and 3.00 to load the card.

I really love my card!! Plus getting my paycheck a couple day early is awesome. Would highly recommend the Walmart money card. The only thing I don't like is the fee on the card on withdraws from other atms.

I love using the money card. The only thing that I wish I could do is change the available amount on a card connected to the account. That way all the money is available on my card and I could just put $20 or so on the 'authorized users' card.

It would be better if you could link up the cash saver to the card. Other than that it is good. I would suggest that you link them so we did not have to use so many cards. I would like to cut back on at least one or two cards instead of multiple cards.

I am happy with my experience. I just wish that we wouldn't get fees for withdrawal from a Walmart atm. Also the $1,000.00 min deposit to not get the fee is rough to reach for some if they only get paid every two weeks. They may only get $800 put on the card.

This has been an easy experience with using the Walmart MoneyCard. I had a habit of losing money while in hand then I got the card and I've been better since I got it. I've recommended people to use this service also. You can save money and use money at the same.

I want to know why when you deposit so much money you can't extend over 2500? Extend it to where more than that can be deposited. Add more and I will be okay to add 5 stars instead of four.

I haven't had any issues or concerns with my MoneyCard. It's absolutely great, besides the fact that my direct deposit reminder is often delayed well after the fact that I have already received. That's the only problem I've found.

I think it is a little excessive to charge $3.00 to deposit funds to the card at Walmart. Also I get charged $2.50 to withdraw money from the atms that are associated with the card. Too many fees for what its worth to have the card. Every little bit counts when there are multiple fees weekly I accumulate.

I don't feel that we should have to pay to reload our card since we already pay a monthly fee. When I got the card I was under the impression that check cashing and card reloads were free. I'm very unsatisfied...

This card is not flexible at all. There are certain places where this card cannot be used. For example, I am not able to use this card with Uber, Venmo, and other payment apps. I also don't like that there are not more ATM's that are accessible for me to withdraw money. I have tried to use it at regular ATM's and it charges outrageous fees.

I love my Walmart MoneyCard. It's easy to use and I get my direct deposited one day before it comes out. Love, love, loved it. Thank you. I will tell my family and friends about Walmart MoneyCard. It's a great way to get your direct deposit and taxes add on your card easy and safe.

I got this card mainly for direct deposit due to my previous job's requirements. I didn't have a bank at the time, so I went to WalMart and picked up a pre-paid! It was easy to activate and I've had no problems with the DD. Now that I have a bank and a job with no DD requirements, I still use my WalMart card almost daily! I put the money I want to spend on it, and I use it for online shopping, Redbox, etc. No crazy fees or anything, and I just get cash back if needed at the check stand at stores for free! I definitely recommend this card to anyone. :)

I'm getting unexplained charges on my Walmart card. It's really hard to get into contact with anybody. The holds on prepaid cards are ridiculous. Other than that I use the card to pay bills and I don't have any problems with that. The cards are accepted everywhere. I just wish it was more security on the card.

I love it! It's so easy to deposit money and my favorite feature is the stash part. Since I don't like banks this is a great alternative to it. And it is so nice using direct deposit. It literally took my money from my job and I had access to it a full day earlier.

I'm not a fan that you guys got rid of the different tiers of the cards. I spent my first six months with a temporary card and then you guys charged me for the replacement cards. I thoroughly enjoy this service and will continue to use it.

On Jan. 25th, I used my card at the gas station. Needless to say, there was a $100 hold placed on the card in addition to the fuel pumped. (NP) As of today Feb. 7th, my $100 has not been placed back on my account. Each time I've called, there's been 3 different poor English (if that is what you want to call it) speaking people which I have spoken with and not one can TRUTHFULLY answer when the money will be refunded to my card, the only thing I get is a script read to me.

I used my Walmart money card when I did an exchange and bought some additional items at an local merchant. The items I bought were a gift. My girlfriend didn't like them. I took the items back to the store to get a refund. The merchant didn't have all the money in the drawer so offered to refund it onto my debit card. I allow them to return it onto my Walmart money card. The next day I received an phone call for WMC telling me it was a blocked put on my card. They asked for documentation showing proof of purchase & the returned amount. I emailed everything I had over.

My Walmart MoneyCard began declining transactions on 2/2/17. My card has several thousand dollars on it and when I log into the site, it shows my available balance as it should be - but it is declining everything. I emailed them yesterday, I'm on hold right now to talk to a "Specialist" for one hour fifteen minutes currently, and I hung up after more than half an hour on hold yesterday. To date, I have received NOTHING from them stating why this is happening. I've taken screenshots of my account balance on their website. I'm tired of waiting on hold, I'm hanging up. Please have an attorney contact me.

Reported a Walmart MoneyCard lost or stolen 2.5 years ago and they will not refund my money because they claim there was questionable activity. My activity consisted of Amazon purchases and maybe gas. Card had approximately $350 on it and they have continued charging $3 a month. When I tried again 2 months ago there was about $250 on it and said there was no record of me reporting it and they still couldn't give me a refund. Extremely rude and unprofessional customer service.

I have been with Walmart MoneyCard over 3 years. My card was hacked for a total of $800. I reported this to Walmart on 02/01/17. I sent in my dispute form the same day. I went to my local PD and filed a report on 2/3/17. I called WMC on 2/4/17. My case was denied already before I can turn my police report in. They tell you that they do an investigation and it take 7 to 10 days and they call the merchants like that do any good. The only thing they do is go over your transaction history and make a judgment like you don't work hard for your money. I talked to a supervisor and she couldn't answer any of my questions. I told her to connect me to the investigation team, she told me they don't have an extension, they communicate by email. If my claim get denied again, I will be closing my two accounts and going to a REAL BANK. I wouldn't refer nobody to get a card through Walmart moneycard.

I made a purchase on 1/14/17 and returned the item on 1/31/17. I was supposed to receive a refund/credit to my Walmart MoneyCard. I used this card at the time of purchase. So, I had been checking my account online and seen that the credit shows it was posted. But it never applied to my balance. I then called the company to see what the problem may have been and of course they passed the buck. I called Walmart money customer care to speak with someone only to brushed off even more. I then played phone tag for a day and half trying to get someone to assist me with this matter. I have launched a formal complaint with the merchant via BBB.

Won't release pending gas charge. This is not the first time, it happens every other time I get gas it seems like. Went to Walmart on 1/31/17 to get gas. The pump messed up and I just went to another pump. The problem is that I have a pending charge on my card for $75.00 that they won't release for 10 days. It should be a crime to hold money up for that long when you know it's not a valid charge. I guess they can make some money on interest for holding my funds. I mean why else would they do that.

Feb. 3, 2017. My card was stopped or canceled with no notice all of a sudden. I called and spoke to a rep. today and asked what's going on? I was told that another card was being sent systematically for security reasons. I did not request a card or report a problem. She said it would come in mail Feb.9th. I asked why can't I use my card until the other arrived? She just kept saying the same thing over and over. Never gave me an answer. My money is being withheld from me for no reason. I am very angry and upset! I've had a card with them for about two years. I can't depend on having access to my money when I need it. Feel like I've been robbed.

I purchased this card for my 17 year old son! He works part time while he is not in school & needed somewhere to put his money! We activated the card & he made a purchase thru Amazon! The next day he decided that he did not want the item & cancelled the transaction! Waited a couple of days. Money still wasn't back on the card! Contacted the retailer & they said that they never took the money & never do until the item ships! So I contacted the phenomenal people at Walmart & now we are on day 2 of being told that his money will show back up on his card by midnight!

I was finally given my money back as well as contacted by a green dot representative who credited my account $25 for the inconvenience and gave me a direct line to call if there were any other problems. A frustrating situation was smoothed over nicely by this representative and I will continue to use my walmart money card. Accidents happen. Thanks green dot!