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Walmart MoneyCard Reviews

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About Walmart MoneyCard

The Walmart MoneyCard is a prepaid banking card. The card includes a variety of features such as cash back rewards at Walmart.com, Walmart Fuel Stations and Walmart stores. The card has no fees at Walmart locations, and it has a mobile app that lets you track your purchases and deposit funds into your account.

Visit www.walmartmoneycard.com
Pros
  • Cash back on Walmart purchases
  • 2% APY annually
  • Up to four free family accounts
Cons
  • No fees only at Walmart locations
  • Numerous fees

Walmart MoneyCard Reviews

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    How do I know I can trust these reviews about Walmart MoneyCard?
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    Page 34 Reviews 4730 - 4880
    Verified purchase

    Reviewed July 20, 2017

    This is very convenient for me as I can put money on as needed. You know how much you have to spend when you get to cash register to make your purchases. Also there is the knowledge that if you have to use for your pay check or deposits this is available.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Angela,
    We appreciate your feedback! We strive to make your Walmart MoneyCard experience as easy and convenient as possible. Your positive feedback helps us to recognize the work that we are doing well.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I am very satisfied with my card. So far, I have been able to complete all of my transactions via the internet or in-person without any serious complications. I will continue to use this card for my business and personal use.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Elliott ,
    We're excited to hear that you are happy with our services! We truly value our cardholders, and always aim to provide the maximum customer experience. Your positive feedback helps us to recognize the work that we are doing well.
    Thanks!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    The only thing that I can complain about is, I think we should have free check cashing when putting the money on our cards. But everything else is good. I have not ever had a problem with using my card at any time. I would like to be able to add it to my android pay, but it is not necessary.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Patricia,

    Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I am completely satisfied after several years of using my Walmart MoneyCard. When I first got the card, it took a while for things to flow as well as they have been for the duration. I initially purchased it to use while going out of state for two weeks. I had a few problems while using it in different states and especially at gas pumps. The last year, I have used this card without a glitch. I do not have a bank account and my pay is directly deposited onto my card. It has been a good experience so far. Definitely worth using if you would rather not deal with a bank or the hassles thereof!!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Allana,

    We understand that you have some concerns about gas pump transaction. If you want to use your card to make gas purchase the transaction may be declined if the pre-authorization amount exceeds the available balance. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    PricePunctuality & Speed

    Reviewed July 20, 2017

    The card has been great. The company has been amazing, no issues at all. Had an issue of charges I did not make. I called. They replaced my card immediately. My direct deposit is always in time. Love the fact that if you keep a certain balance on your card they do not charge you fees. All in all I have had a great experience using this card. Thank you.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Susan

    Thank you for providing such valuable feedback. We’re glad to hear getting your replacement card was hassle free. If you ever need a replacement card in the future we encourage you to report your card as soon as possible. You can do this online or through our automated system. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I like how friendly it is to use this card is when using to pay online bills and online shopping sites. I would recommend this card to my friends and family over any other prepaid debit cards out there. Would like to learn if I am able to put my savings catcher pay outs on this card too.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Maggie

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Please be advised we are not currently integrated with Walmart Savings Cather, however if we ever move int he direction we will let all our customers know. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    This card is exactly what I was looking for the perfect card, no fees when you make deposits and it's perfect for paying bills that require a debit card. I would recommend this card to my family and friends the perfect card plus you gain more way back rewards from shopping at Walmart.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Lashaunda

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I love the Walmart MoneyCard. It works great for me and I have had it for years. I had a bankruptcy and this was the only way for me to receive a paycheck because I was not able to have a checking account. I would recommend it to everyone!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Angela

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Everything is great with card. Would like to have my early direct deposit be more consistent and earlier. Sometime it is in on Wednesday and sometimes Thursday. Would like it consistently on Wednesday and have some kind of notification on when my deposit there.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Konstanty,

    Thank you for providing such valuable feedback. We encourage you to enroll into account alerts online and take full advantage of our online services provided to you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Sales & Marketing

    Reviewed July 20, 2017

    My experience with the Walmart card is that I like it because it gives your direct deposit earlier but I don't want to because every time I use that ATM and pay extra money but is good for online shopping, bill paying, wire money of any stores but I just don't want the extra fees every time I use it. It's also great for taking trips in the restaurants, make a reservation for sales on to the grocery store and more.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    Some of the fees are a little excessive. And I was told when I got my card activated that with my first direct deposit I would get a $25 perk deposit which never happened, so that was a little disappointing. I do in fact like that my direct deposit from my job is there for me to use right away the day of.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    My experience so far is great. I have direct deposit and I get my check up to 2 days early. I can pay bills online and use just like a real credit card. Also the cash back feature is excellent. Last year I received $35 cash back at a time that I could really use the money. I will continue to use the Walmart Money Card as long as it is offered.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Rebecca

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 20, 2017

    I had been a satisfied customer until recently. It's been taking 5-6 days for transfers from Paypal to show up on my card. These transfers should never take more than 24-48 hours. The most recent delayed transfer caused me to be late on bills which were due on the 15th. It's obvious that you are holding customers' funds. When I asked customer service why it was taking so long I received a nonsensical answer about how they could not see my Paypal. I've solved this by requesting a Paypal debit card and by opening an account with Navy Federal. Once I receive those cards I will throw away my Moneycard for good. You guys suck. Sayonara!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Brian,

    We tried to contact you regarding your concerns with your Walmart MoneyCard, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further. We look forward to hearing from you!

    Green Dot Corporation

    No response received
    Verified purchase

    Reviewed July 20, 2017

    The Walmart MoneyCard gives me the ease and convenience of a bank debit without having to deal with the hassles of a bank. The only complaint I have is having to stand in a line to reload my card. I liked the convenience of the ATM/reload kiosk.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Teresa,
    We appreciate your feedback! We strive to make your Walmart MoneyCard experience as easy and convenient as possible. Your positive feedback helps us to recognize the work that we are doing well.

    Thanks, Green Dot Corporation

    Verified purchase
    Price

    Reviewed July 20, 2017

    I have had no problems with my cars since I've begun to use card. My only gripe is I feel we should not have to pay to deposit more money. I've gotten a few checks delivered to me that are barely over .2.00 so I cannot deposit these checks because it cost too much to cash.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Gina,

    Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Michelle increased rating by 3 stars.
    PriceStaffEase of Use
    After a positive interaction with Walmart MoneyCard, Michelle increased their star rating on Aug. 11, 2017.

    Updated review: Aug. 11, 2017

    Thank you for helping me resolve my issues with the Walmart Money Card. At least I know how to avoid monthly fees. As far as the loading process, I look forward to that being fixed. Thank you for at least looking in to making it an easier process. In our busy world, I know I will not be the only one to appreciate this improvement.

    Original Review: July 20, 2017

    Things I like about the Walmart MoneyCard are it's easy to use in place of a credit card at Walmart gas stations and online shopping. Online accounts for keeping up with balance and transactions are easy to use and set up. It's easy to use at the pump and the register. I DO NOT like the fees associated with this card. I get the $3 load fee, fine. But a monthly charge on top of that? No, that's not good. Why am I even using this service? I can get all of the same benefits from my bank. I'm almost done with this card, using it is why I have not gone ahead and gotten the Walmart credit card. I'm going to use the bank card instead from now on, and save myself $20 a month in fees.

    Another thing I view as a negative is the loading process. If I want to buy groceries, I have to do 2 transactions. That pisses people off behind me. Why can't this be loaded in self checkout? Ugh!! The gift cards can, why not this MoneyCard? No matter the store, it seems like I have to wait in line at the money center, or end up doing 2 transactions in line at the register (if the cashier knows how to load it). This needs to be fixed, it's anything but convenient. The last thing I want to do after work is be at the store longer than I have to be. That's my opinion. Of course I've heard it said that opinions are like **, everyone has one, it's just that some stink worse than others.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Michelle,

    It was a pleasure speaking with you earlier today. We are glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I love having this card. It is convenient and I get my checks deposited a day earlier from work. The only thing that sucks is if I want to deposit cash I get charged to do so and I cannot use it as a reoccurring account payment for like my six flags great America and such.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jamie,

    Thank you for being our valued customer and we appreciate your business. Thank you for your feedback on what features have worked best for you and your personal needs. Please know that we now offer ACH/ Electronic Payment for your convenience via your smart phone, tablet or home computer. We would like to encourage you to take advantage of our online features. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I like the fact that my paycheck gets deposited 2 days before my payday and I can use the card anywhere. I do need to get a new card soon, but I'll wait until after I move. Then I'll give you the new address so you can send me the new card to the new address.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Laurence

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed July 20, 2017

    I really like my card. It is easy to use. The cash back is also great. I had a charge on my card I didn't make and I was quickly refunded my money. The service people were very helpful when I called with this problem.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Donna

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I think all cards should NOT have any limit to load for a free monthly charge. And all cards should be free to load. I love using my card. ATM fee are outrageous. I also think if you have to make all fees lower than what they are now prepaid Walmart MoneyCard are the best.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    Love this card and bill pay... Life is easier. Paying bills is quick and easy. I don't like paying extra to add money though. I think that should be free. Walmart has everything at your finger tip. Thank you for all you offer. I can follow my money easier.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Scott

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Using the up-loadable card has been a pretty good experience so far. I wish I could transfer money from my PayPal account to the card but it is not allowed. If I could do that it would save me having to go into Walmart to reload money onto my card. I do not have a bank account since I have recently moved from another state and am currently unemployed.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    It would be convenient to be able to have Money loaded to the card without having to bring the card to the store or online. My mother helps me out here and my dad lives in Mi so it would be much better or if l had a duplicate or a load only card.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 20, 2017

    Like that I can get my pay early, and get the message even early by 6:00 am :-). By getting this card I can use it everywhere, Redbox, gas station, library, food everywhere. My card got lost and was replaced without problems, my money was still there. My only thing was I had to phone twice :-(, it arrived within 5 days. I'm thinking about updating my direct deposit, do an increase amount.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Corinthia

    Thank you for providing such valuable feedback. We’re glad to hear getting your replacement card was hassle free. If you ever need a replacement card in the future we encourage you to report your card as soon as possible. You can do this online or through our automated system. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    The only thing that I don't like is having to pay $3.00 to load money on the card. I can see getting money off the card, but loading. It is your money and you shouldn't have to pay to load your card. The overall experience with the card is good. I have no complaints.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    Use it Everyday! Recently married with a name change. Wish I could keep this card number. Was told I have to get a different card I have had this one for years. That's the only bad thing. Otherwise I love it. Very convenient.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Brenda,
    We appreciate your feedback! We hope that you continue to enjoy your Walmart MoneyCard and all of it's wonderful features.

    Thanks, Green Dot Corporation

    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed July 20, 2017

    I really like the ease of this card. The set up was easy, the customer support was good when I called in with a question on a transaction. There are only 2 things I dislike about the card. 1) I cannot use it at most gas pumps. The only gas station I can use it at the pump is QT. 2) When I go to places like for instance McDonald's, it will print the remaining card balance at the bottom of their receipt. I do not like everyone knowing how much money I have on my card.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    So far so good... I haven't had any issues using my card. Only thing I don't like about the card is that I don't get the discount when getting fuel at Wal-Mart locations. I originally got the card for that purpose thinking that I would. Otherwise I am pleased with my experience.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Caleb,

    We understand that you have some concerns about gas pump transaction. If you' want to use your card to make gas purchase the transaction may be declined if the pre-authorization amount exceeds the available balance. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I am a huge fan of all Walmart's prepaid card line. Very easy to purchase and use. Original card arrives with in a timely manner, with all information correct. This last time I purchased a new one, but still have yet to receive my original card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Autumn,

    Thank you for being our valued customer and we appreciate your business. When your personalized card arrives be sure you take advantage of our Direct Deposit feature. Setting up Direct Deposit is quick, easy and painless. You can set up your Direct Deposit through our automated system or online. Welcome to Green Dot and we look forward to working with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I have enjoyed using this card for about three years. I can say I have had no bad issues. I do wish my card would give me % of gas purchases. Maybe in the near future, you guys can add an app that will allow you to deposit checks via phone. Like other banks do. Other than keep up the great service.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Melissa,

    Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I would like to use the card at gas pumps. Also, ability to load at ATM's, saving the trip to Walmart. Maybe more "perks" like savings at Walmart for use, earn cash back. Compete with the other cards. Maybe after monitored usage and no issues, transfer to an actual credit card/combined prepaid.

    Thanks for your vote!
    Verified purchase
    Sales & Marketing

    Reviewed July 20, 2017

    Like the 2 day advance on the direct deposit. Thought there was not suppose to be a monthly charge if you have direct deposit set up but I keep getting charged - not a big deal just not what's advertised. See your Cardholder Agreement for more information.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Danny

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed July 20, 2017

    I really like my card, direct deposit up to 2 days early is amazing. Haven't had many problems at all since getting my card back in November 2016. The app makes using it so easy and convenient. I would recommend and have recommended the Walmart MoneyCard to others.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Larry,
    Great feedback! We’re so happy to hear that you’re enjoying our app and hope that it continues to service your every need.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    The fees for doing any type of banking transaction (withdrawal, etc.) are too high. The card doesn't include a chip. The only useful thing about it is the cash back for Walmart purchases, which I have yet to ever receive. I switched to a local credit union for most of my banking, I only keep this for some Walmart purchases to earn the alleged cash back.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Robert,

    We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.

    Thanks,

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    I've been a Walmart prepaid card holder for approximately 5 or 6 years. I've Had a wonderful experience, there were rough times in which I couldn't access funds, the inconvenience made some bills late. Handled most issues swiftly; card replacement, false charges. Enjoying the early pay check deposits.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Cavel,
    Thank you so much for the positive review. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated.

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Love being able to take care of all my business with this card. Cashing my check directly on this card. I like that I can check my transactions and see they are paid and see my balance. Better than a checking account and no hidden fees.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Billie,
    We're excited to hear that you are happy with our services! We truly value our cardholders, and always aim to provide the maximum customer experience. Your positive feedback helps us to recognize the work that we are doing well.
    Thanks!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I have had my MoneyCard for quite some time now and really like it. The bill pay option and low monthly fee are great. I only wish I was able to receive my pay check up to a day or two earlier like my American Express Bluebird card. Other than that, it's a great card to have.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 20, 2017

    I like the card to pay bills online so I don't have to go stand in a long line to pay bills. The only thing I don't like is you charge $3.00 dollars every month and then another $3.00 to put money on your card shouldn't have to be charged for putting money on the card!!!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Donna,
    Great feedback! Thank you for taking the time to communicate your concerns to us. We also thank you for your suggestion, we will forward it to the correct team.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I am happy to be a long time Walmart MoneyCard customer. I really enjoy being able to use the money vault to put money aside. I often use the money vault to stash money for vacations or Christmas. I do wish it were easier to get a replacement card though!

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    Love the ability to stash and unstash funds when needed, the mobile app makes checking my balance a breeze, having my transaction history available makes keeping track of my spending simple and understandable, convenience of where I can use my card is amazing, and being able to load and unload at Walmart is a huge benefit.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Joseph,
    Thank you for providing such valuable feedback. We are so happy to hear that our vault feature is assisting you with your financial needs. Please take advantage of all our online features that are there for your everyday needs. We hope that your continue to enjoy your Walmart MoneyCard and all of it's wonderful features.

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    It took almost 1 month to return a cash deposit that was held from Eldorado Casino. The hotel returned the $100 back to the card in 3 days. I didn't have a clue where the money was and why it was taking so long. I called customer service and they finally fixed it. Changes need to be made in this area.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I have no complaints. My experience has been a great one. I would definitely recommend your card to anyone. Thank you all for your efforts and for reaching out to your customers for their feedback and for striving to stay up to date with them. This kind of feedback is lacking from others!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Mary,
    We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!

    Green Dot Corporation

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed July 20, 2017

    My experience has not been the best period. I cannot use my card anywhere. I no longer receive text alerts anymore after I signed up for them. I do not get my deposit early. I never have. So saying that you are going to get it early is a lie. That is false advertisement. I have had to call to have my card reset before because it stopped working. Well it was declining purchases when I knew I had money. The ATM's at WalMart closes when the Money Center closes. That is completely inconvenient.

    This is your card, why would you not be able to go to the ATM at the store? You cannot go the register anymore to add or withdraw money from your card. Now I can understand if a register may not have hundreds of dollars. But we should at least be able to get $50 without having to buy something just to get cash back. I just happen to like WalMart already, otherwise I would have closed my account already. This card could seriously improve. I know other competitors are giving you a run for your money on this prepaid card. You might want to fix it 'cause you definitely generate more than enough revenue to have someone else beat you out on services like this.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Kameelah,

    We tried to contact you regarding your concerns with your Walmart MoneyCard, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further. We look forward to hearing from you!

    Green Dot Corporation

    No response received
    Verified purchase

    Reviewed July 20, 2017

    Takes days to withdrawal to pay bills. Why cant you automatically remove money from balance regardless of time you pay it. Keeping a mental reminder of what is spent is very hard. Other than that I am satisfied with you. Thank you.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Stephanie,
    We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    No complaints. My direct deposit from work is always deposited to my card one day earlier than it normally would be and the card works great wherever accepted. Would definitely recommend to friends and family if they were looking into a pre-paid card. Keep up the good work!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Joshua,
    Whoo Hoo! We're excited to hear that you are happy with our services. Mission accomplished, and YES please spread the word! We can't keep all this good stuff to ourselves :)

    We appreciate you, Green Dot Corporation

    Verified purchase
    Price

    Reviewed July 20, 2017

    I don't know why I should pay a $3.00 fee to cash a check at Walmart and ask them to reload my card and they charge another $3.00 so I stopped adding money to my card for this reason of it costing me $6.00. I would also like to have a Bank ATM that doesn't charge to pull money out. I shouldn't have to go into a store to purchase something to get cash.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Sandra,

    We attempted to contact you through the number that you provided, but the call was disconnected. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns. We look forward to hearing from you!

    Thank you,

    Green Dot Corporation

    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed July 20, 2017

    I love my MoneyCard, though I wish the preferred cards like mine were still available. I also wish it was easier to change your name on your card. I love that I get my direct deposit a day early. I love the vault and the app.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Arika,
    We appreciate your feedback! We strive to make your Walmart MoneyCard experience as easy and convenient as possible. Your positive feedback helps us to recognize the work that we are doing well.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I couldn't get a bank account due to my credit. I applied for the Walmart money card and been just as happy. It's convenient for my online shopping and bill payments. I also use my card for gas and rentals. This card is very is easy to load and I never had a problem with my card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Symone,
    Great feedback! We loved reading your review, and appreciate your support. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.

    Green Dot Corporation

    Verified purchase
    Reliability

    Reviewed July 20, 2017

    It is reliable. Every time I use it it works. I have had no trouble with my card. I can use my card anywhere and get money from it whenever I want. I can go anywhere to any store and it goes through.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Ronald

    Thank you for providing such valuable feedback. Don't forget to visit www.attheregister.com for all your reload needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    I like my card but I do not see the discounts the card offer at your store. I also would like more locations to load my card. My friend has am thru your store and they offer saving on higher items and more locations to load. In my area, you are too far and I like closer location to do business during the week for quick transactions.

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    Verified purchase

    Reviewed July 20, 2017

    My experience has been a pleasant one. No hassle and no pressure, just the way I roll. However I think the monthly rate is a little high. Other than that it's the best thing since sliced bread. Until the next time, let it do what it do. PEACE AND MAY GOD BLESS YOU.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Tony,
    Thanks for your support.

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    Have little or no problem loading and using card. Have been notified when a problem has come up. Use my card for bill payments very easy. Would recommend it to other people. When call for account information very good, always know what is going on with my account.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Angela,

    Thank you for being our valued customer and we appreciate your business. Thank you for your feedback on what features have worked best for you and your personal needs. Please know that we now offer ACH/ Electronic Payment for your convenience via your smart phone, tablet or home computer. We would like to encourage you to take advantage of our online features. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Ease of Use

    Reviewed July 20, 2017

    Great experience. Easy and convenient. Very good online. Easy to use. I would recommend this account to all my friends. So easy to add money. Most of the time I have problems with other cards to add money on.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Louise,
    We appreciate your feedback! We strive to make your Walmart MoneyCard experience as easy and convenient as possible. Your positive feedback helps us to recognize the work that we are doing well.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I have had a great experience using the Walmart MoneyCard. I even have a personalized photo on the front of my card. I have all my automatic credits set up for my account and use bill pay for some of my bills that aren't automatically debited.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Tammy,
    Sounds like you've got us all figured out! In fact, we do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. Be sure to check out the Walmart MoneyCard app for easy access to manage your personal info, account balance and more right at your fingertips. We hope that you continue to enjoy your Walmart MoneyCard and all of it’s great features. Thank you so much for being a loyal customer.

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I love my MoneyCard. I use it all the time. I use it to pay bills. I use it for PayPal. I wouldn't change it. I use it to order things online, for personal use. I use it to order things for my fiance. I wouldn't change anything about it except the fee to load money on the card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Peggy,
    We loved reading your review, and appreciate your support. Be sure to check out the Walmart MoneyCard app for easy access to manage your personal info, account balance and more right at your fingertips. We hope that you continue to enjoy your Walmart MoneyCard and all of it’s great features. Thank you so much for being a loyal customer.

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I love my card. It's very easy to load and use it. Helps me. Anyone could you a card like this one. You can pay your bills online and get direct deposit as well from your job. I have had my card for 5 years. I enjoy my card and love how easy it is. Glad I have it.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Crystal,

    Wow 5 years! Whoo Hoo! We're excited to hear that you are happy with our services. Mission accomplished! Be sure to check out the Walmart MoneyCard app for easy access to manage your personal info, account balance and more right at your fingertips. We hope that you continue to enjoy your Walmart MoneyCard and all of it’s great features. Thank you so much for being a loyal customer.

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    On June 29 Walmart MoneyCard was hacked and they stole 449.80 from me of my disability money. I have had to do all the work, I have had to do all the communication to find out what is going on. It has been now 22 days and I still don't have my money back even though the case was decided in my favor. They refused to put it on the new card they had me go get. This has greatly disrupted my family's life. This has also made me look at safer and better options which I am still considering. And after being with MoneyCard since 09 you could say I am pretty damn pissed.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Lance,

    We'd like to have someone look into your account and discuss the concerns that you shared. We'll be in touch with you through the number provided to us by Consumer Affairs. Please private message us if there is a better phone number to reach you.

    Thank you!

    Green Dot Corporation

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed July 20, 2017

    Easy for someone to take money off your card. It's not secured enough. Had to cancel my card at least twice and I suppose to get my paycheck 2 days earlier but that doesn't happen. I get my paycheck on payday.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I have used this card for some time now because I am trying to avoid having a bank account. It has been really good so far. The only thing that I would like to see changed is to have a choice of what the front of the card looks like.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Jaime,
    Great feedback! Thank you for taking the time to communicate your concerns to us. We also thank you for your suggestion, we will forward it to the correct team.

    Thanks, Green Dot Corporation

    Verified purchase
    Price

    Reviewed July 20, 2017

    I have had some issues before with Wal-Mart MoneyCard. I got charged 2x for them having "technical issues" with their systems. It cost me a lot more than the $50 compensation that they gave all cardholders for the inconvenience.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Ashleigh,

    We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.

    Thanks,

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Never had a problem but today my direct deposit hasn't hit. Other than that I was loving Walmart MoneyCard. I would like for someone to explain why I haven't received my deposit. The Walmart MoneyCard is very convenient.

    Thanks for your vote!
    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed July 20, 2017

    I was inquiring why the new money card site online doesn't offer the money vault option. I have tried several times to follow the instructions from the FAQ section but couldn't get the money vault option. I called customer service and within several minutes my question was answered.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I wish there wasn't a few to deposit money. To withdraw at Walmart should be free and ATM withdrawals from anywhere with a fee. Multiple cards under one login. Free shipping at Walmart.com. I have had a card for years and bigger withdrawal amounts especially with return.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    Easy card to use. Able to use online without problems. Use this card just about everyday. Able to receive direct deposit a day early for payroll. Also load taxes with no problem. Only had one issue with someone stealing info, but was able to cancel and receive new card within a week. No problems. Have had this card for a few years now.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Mary,
    Great feedback! We’re so happy to hear that you’re enjoying our app and hope that it continues to service your every need.

    Thanks, Green Dot Corporation

    Verified purchase
    Online & App

    Reviewed July 20, 2017

    Your deposits are spot on and the availability of deposits and info on account online is great. I have alerts on my phone I really like and a app on my phone to check acct so I can watch it closely. I just wish they were chip for a bit more security. Thank. Keep up the good job.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Kevein,
    Great feedback! Thank you for taking the time to communicate your concerns to us. We also thank you for your suggestion, we will forward it to the correct team.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    The Walmart card has helped with payments that I need to make suddenly. I like the convenience of refilling at a cashier without the wait! I would recommend the Walmart Card to a friend. Thanks for the convenience of cashing my check and depositing it free of charge.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Cordy,
    We're excited to hear that you are happy with our services. Mission accomplished, and YES please spread the word! We can't keep all this good stuff to ourselves :)

    We appreciate you, Green Dot Corporation

    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed July 20, 2017

    I am very pleased with my Walmart MoneyCard. It is very easy to use and I love getting my money a few days early. And I just got bonus money for having 12 consecutive months of deposit. Thank you I will have my account for a long time.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Rebecca,
    We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    My experience has been mostly positive, but the negatives have been big negatives. My account was once mistakenly closed by someone online. It's almost impossible to get refunds or stop payments, and it takes forever to get holds removed. I once had a rebate that was taken away, and I contacted the company three times about it and never got a response so I gave up. I like having it because there are usually no fees, and it can be used everywhere. I did get a second card elsewhere because I am unable to use my card like a checking account to pay rent like I can with my other Green Dot card.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 20, 2017

    We recently experienced identity theft and having a Walmart reloadable card was a life saver when having to pay for things with a card while the investigation was going on. Having to pay $3 each time was sometimes a struggle given the circumstances. However, it is one of the cheaper options. I was very happy with the card and will continue to use it as needed.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Cherrie,
    We appreciate your feedback. As with any business, the greatest advertising that any company can have is word of mouth from a satisfied customer. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Walmart in Cheboygan, MI keeps changing their rules for reloading. I have always loaded at least $1000. And most months $1200 or more. Last month they refused to take $1200 IN CASH as I always load cash, and MADE me make TWO separate deposits of $600 costing me more for the reload. They said they will NOT load more than $1000 at one time. Those are NOT the rules of the card. If rules have changed they should be posted.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Donna,

    We tried to contact you regarding your concerns with your Walmart MoneyCard, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further. We look forward to hearing from you!

    Green Dot Corporation

    Verified purchase
    Staff

    Reviewed July 20, 2017

    Whenever I have a problem they will fixed it with a fantastic attitude. They are very friendly. And some of them don't speak English language real good but you can understand what they are trying to say. All you have to do asked them slow it down so you can understand what they are talking about.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    Good service / good card. The fees for loading are high. Should be around $3, not $5. Should give more varieties of card pictures/options. Should offer it to current customers. Customer service on phone is foreign - can't help it nowadays, but it is annoying being in the US and can't talk to American that I can understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceEase of Use

    Reviewed July 20, 2017

    I have always had a good experience using the Wal-Mart Money Card. The ease of use as well as the customer service feedback has always been great. I've always relied on the Wal-Mart money card for my prepaid debit needs.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Karen,
    Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.

    Green Dot Corporation

    Verified purchase
    Staff

    Reviewed July 20, 2017

    Nothing but the best. Staff is very friendly. Love getting my pay check two days earlier. Wish you guys had an advance. Staff handles all concerns very well. Online services are great. I have been with Wal-Mart MoneyCard for a few years and the experience has been great.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Beverly,

    Thank you for being our valued customer and your business over the years. We look forward to working with you for many more years to come. We value your business and thank you for your continued support. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Price

    Reviewed July 20, 2017

    I was upset to learn you charge ATM fees on top of the fees charged by the ATM owner. I am otherwise happy with the card. I wish there was a Walmart closer to me so I could use my card for rewards more.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I called and submitted claim form on July 8, 2017 about purchases made on July 7, 2017 in the amounts of $74.74 at Valley's and $6.03 at McDonald's. This is the second time my card had unauthorized purchases. Have shared incident with others and strongly advised not to use this card and actively looking for another financial institution.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Sherri,

    We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.

    Thank you,

    Green Dot Corporation

    No response received
    Verified purchase

    Reviewed July 20, 2017

    Thank you Walmart. I'm very satisfied. I'm a shopper at Walmart. I shop at Walmart most of the time and I have the Walmart card as well. I get cash back when I shop there, which is a wonderful experience. When I shop at the other stores, I don't get cash back.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I have not a problem with my card at all. I had it for now 2 and half years. I got all of my check on my Walmart card. Plus I use my card to pay all of my bills online with out a problem. I very very happy with my card that I got from Walmart. It very easy to go and take money off my card also...

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Lisa

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Installation & Setup

    Reviewed July 20, 2017

    My Experience with Wal-Mart MoneyCard has been amazing. There's nothing to complain about. I only have great things to say about it mainly like how easy and simple Wal-Mart keeps it. The setting up process only took about 5 minutes. I love it!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    I have had a WalMart Money card for about 7 years. I have never had any breach in the security of my card nor problems with customer service. I highly recommend this to anyone looking for a prepaid card. It is very easy to obtain a card and check it.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Linda,

    Thank you for being our valued customer and your business over the years. We look forward to working with you for many more years to come. We value your business and thank you for your continued support. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    Very pleased with the service. Just have one issue... wish you could still use Walmart atm to reload card. Sometimes customer service line is really long and I have to wait!!! You really need to bring that service back!!! No other issues with your service!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Shelby

    Thank you for providing such valuable feedback. Don't forget to visit www.attheregister.com for all your reload needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I have the most wonderful Walmart card, I can look back and check on my spending and see how much money I have anytime and anywhere. I really do Love this card. It's my number 1 card and oh god yes I will tell friends about this card. A matter fact I did tell lots of people about this card. It's the best and you get free money back with cash rewards. It's great.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Roberta,

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    I love having my paycheck on this card. It makes it easier to pay bills. I like that my check comes 1 day early too. I wish that it was easier though to get the money off the card. Sometimes it's not convenient to go to Walmart. I also love that I can stash money so that I don't spend what I need for bills.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Nicole,

    We would like to thank you for your positive feedback. Please be advised that ATM withdraw limits and ATM withdraw fees can very. Please be sure you use your ATM locator within the app or look for the pulse symbol at the ATM machine. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I like my Walmart card because I can pay bills and do online shopping. I also get my work payroll on it, which I find it convenient to get money then swipe if I need something. I just wish I could get more allotments in. It'll benefit me more fun.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Debra,

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    The Walmart card is very convenient and useful. Because I don't really need a regular bank. The transfers I received were always on time. I can use it for all my shopping needs. The only problem I have is making sure that there is five dollars in my account when you take the account fee.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello James,

    Thank you for providing such valuable feedback. We encourage you to enroll into account alerts online and take full advantage of our online services provided to you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Everything was fine up until a couple of months ago. I used to be able to withdraw money from any ATM but now there are certain ATMs that I can no longer use. I get a message saying that this transaction is not allowed by your institution. I also am and have been signed up for text alerts, which I can no longer use either. I used text alerts quite often to check my balance by typing in bal6244. Now when I type that in I get a message saying, "the key word you specified was not recognized." I just re-registered for text alerts today and guess what, I still cannot utilize it as I still receive the same annoying message. Can somebody please fix these issues? Thank you!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    Someone stole my card and you did NOTHING to make it right! I want my 800$ back! This company is terrible and no one speaks English when you call there to talk to someone. This company just out right sucks.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Brittany,

    We tried to contact you regarding your concerns with your Walmart MoneyCard, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further. We look forward to hearing from you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    The only problem is depositing money. I wish I could use an ATM rather than going to Walmart to fill. I have 2 direct deposit and sometimes I need to make additional deposits. My student loan payment is not able to be deducted from this account, which also causes some problems for me.

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    Verified purchase

    Reviewed July 20, 2017

    I use the direct deposit for my paychecks. And the fact that I get charged two fees (total of $5) when I make a withdrawal, especially when I have to do it in two separate transactions, makes me want to switch back to my bank so I can withdraw my money for free.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Chad,

    We would like to thank you for your positive feedback. Please be advised that ATM withdraw limits and ATM withdraw fees can very. Please be sure you use your ATM locator within the app or look for the pulse symbol at the ATM machine. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Overall I happy with the card but not about ATMs and minimum deposit amount. Not that many ATMs in network so I end up paying $5 or $5.50 in fees just to withdraw money. On top of that the minimum that is allow for a deposit is $20. What if I don't have $20 but I do have $10, which is what I need to make a payment. I can't make the payment because I don't have enough to make the minimum deposit. That's just crazy!

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    My experience with Walmart card is awesome. No problems. Has had card for years. The quickest way to get money, send money and pay bills as well. Would recommend to family, friends and co-workers. I also use it for payroll and I have not had any major problems at all. Love my Walmart debit card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Leevon,

    Thank you for being our valued customer and your business over the years. We look forward to working with you for many more years to come. We value your business and thank you for your continued support. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    Call customer-service to find out what my loading capability was per day-the lady couldn't even talk English well-enough to tell me what it is so I lost out a $100 actually $200 apiece for plane tickets because I couldn't put the money on my card. I had to wait 24 more hours. I think I still didn't get an answer.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Sherrie,

    We would like to thank you for your positive feedback. We’re sorry to hear that you have concerns when speaking with customer service. We want all our cardholders to have a good customer service experience when calling in. We will look in to your concern with our customer service and make sure that you get the best customer service possible moving forward. We hope this address some of your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    I have been using my MoneyCard quite often. Just experienced that the store on Southern Ave (in Tempe, AZ) just recently stopped allowing customers to reload at check out registers? Required to wait in long line at customer service counters to reload card?

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    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Thomas,
    We understand you have some concerns about your Walmart locations reload policies and procedures. For further assistance, please contact Walmart customer service.
    Thank you,

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I've had my card for about 8 years and I've never had a problem with it! They know that my check is going in at the same time each month so they even pay me early! I can't use it as a checking account debit card, so I can't use it to send money or receive money on Facebook, but no big deal at all! I love my card!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Tamara,

    Thank you for being our valued customer and your business over the years. We look forward to working with you for many more years to come. We value your business and thank you for your continued support. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed July 20, 2017

    I haven't had a problem with my card at all. I love it and I love the app. I like the way that it can lock and unlock stuff so it's pretty amazing and your money is always there. Fast direct deposit. No hassles. No problems. The only thing is I wish I would win that bonus money for having money in my vault.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Chris,

    Thank you for providing such valuable feedback. We are pleased to hear that you're taking advantage of our online services. When encourage you to take full advantage of our online services provided to you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I would love if there was a option where you could set aside a portion of your money every check. And if you needed it you could click and use the money, or you could put your leftover change from the dollar you spent into a account. That would be awesome.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Jacqueline,

    Thank you for providing such valuable feedback. We encourage you to take advantage of our "Stash" feature available through the Walmart MoneyCard App. We encourage you to take full advantage of our online services provided to you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    I have had nothing but great experience with my card, customer service has been wonderful. The card helps people out that have gone through rough times and not able to get a checking account. More people like myself would benefit from having cards like this one provided by Walmart.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Dorothy,

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Sales & MarketingStaff

    Reviewed July 20, 2017

    We have had our card for a number of years and have only had 1 problem. The problem is that they do promotions for people to join but they do nothing for people who have been loyal customers for many years.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I enjoy card but hate the fact I can't send money from my card to my son's Walmart card when I'm out state. We should be able send card to card. You should be able to send money card to card without any problems. If we can't do this I won't use my card a lot.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Brendia,

    Thank you for providing such valuable feedback. We encourage you to take advantage of our “Send Money” Feature available through the Walmart MoneyCard App. We encourage you to take full advantage of our online services provided to you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    I have had my Walmart MoneyCard for a few months now, I haven't been able to activate actual card. Every time a call to set it up it states there is an error and to try again. You don't have a number to speak with an actual person. Also your people in the stores don't have any information regarding these cards to even help. It's extremely frustrating.

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Jewelee,

    We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.

    We look forward to speaking with you!

    No response received
    Verified purchase

    Reviewed July 20, 2017

    I was charged for two months April & May 2017 which my monthly deposit every month are over $1000. Which the payment were taken out the next month. I never had a problem with my Walmart MoneyCard. In the past, (2014, 2015) I was charged for monthly payment because of low amount deposited.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I can reload anytime day or night and no overdrafts or interest charges. I don't want a credit card that I can run up so I always know how much money I have on hand and the email and text daily helps also to know balance every day. When reloading money is available in just a few minutes.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Nancy,
    We're so happy to hear that you like your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    The biggest thing that's a problem probably for me as well as all other customers is the duration of time you have to wait for a reload to show up on the card after loading it... I went to Walgreens and it took 30 mins for the amount to show up on my card... it's an inconvenience.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Loleatha,

    We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.

    Thank you,

    Green Dot Corporation

    No response received
    Verified purchase
    Ease of Use

    Reviewed July 20, 2017

    I have had a great experience with my Walmart Money Card. Everything is very user friendly and uncomplicated. I would recommend this card to anyone. If you are looking to add a card that is easy to use I definitely recommend this card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Patricia,

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    My company does not offer direct deposit. The nearest Walmart money center is swamped during my lunch break --- I haven't tried the photo deposit reload due to the fact of not knowing if I would qualify for the express deposit or the 5.95 fee. 3.00 a week is already plenty to pay. If the photo deposit was made more convenient -- especially for an established customer -- it would be greatly appreciated. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I have found my experience with Walmart MoneyCard to be very well. I did have an issue about a year ago with how much money was taken out for the fee. Every month I thought they were double charging, turns out it was something else from a different company. Very satisfied customer.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Matthew,

    Thank you for being our valued customer and your business over the years. We look forward to working with you for many more years to come. We value your business and thank you for your continued support. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Online & App

    Reviewed July 20, 2017

    I have had mostly a great experience with Walmart MoneyCard. However I do have a few small complaints: sometimes I can't access the online account for days because the site is down. I am supposed to have no fees taken out because I get direct deposit and in the last few months I have had $3 taken out for fees? I used to be able to save money at the Walmart gas pumps with my MoneyCard and now I get no discount. When I asked a Walmart clerk, they told me that the policy has changed and now only credit card holders get to save money. (This was one of the best features for having the MoneyCard). Thank you for hearing my opinion.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Christine,
    Please call our Customer Service department for assistance, which can be reached through the number on the back of your card. Our Customer Service department is open 24 hours a day, seven days a week. We’re here to help!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Initially it was good. I've used Walmart card for years, but lately, auto text message always come at different times, sometimes 4 am. The balance is never right. It stopped working at the gas pump. Had to order another card. If I still have the same problems, I will look around for another brand.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Valerie,

    It was a pleasure speaking with you earlier today. We are glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you,

    Green Dot Corporation

    No response received
    Verified purchase
    Ease of Use

    Reviewed July 20, 2017

    This card is very convenient, and easy to use. I get my disability check direct deposit so being on a fixed income the no fee helps out. I purchase money orders, have my ins. automatically paid by draft. It's very easy and makes my life easier.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Bill,

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    I love the card. Very manageable!!! The Wal-Mart card is a way to manage your money without bank fees. I do send referrals. I have been with Wal-Mart almost a year. The customer service is great. I have confidence with using my debit card. One way you can improve... offer more services to those who are seeking to correct their credit.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Kimmie,

    Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    When I got this card it was for my children to get money from me long distance. They grew up. I had 4 then. Now two. But when I tried adding my wife they limited 2 only myself and my daughter. Hence my wife tried to get own card. We put $20 on it. It would not be activated. Couldn't direct Deposit. And took fees. The pin didn't work, customer service no help.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    For the most part I love my MoneyCard. The only complaint I have is that my balance shows up 90% of receipts which I do not like at all. I feel this opens things up for possible theft. If this issue could be resolved I would be much happier. So please fix this issue.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Steven,

    Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2017

    Customer service is kind and courteous when I call in with questions and/or problems. They are polite and respectful and work to find answers and solve issues fast and promptly. I commend their services. Thank you for all your hard work and services. I love the convenience of using my card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Lanta

    Thank you for providing such valuable feedback. Don't forget to visit www.attheregister.com for all your reload needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    Look I see lots of complaints regarding your card. This has been a great card for me from day one. No problems, direct deposit easy, bill pay. I hate banks. They are a rip off. Thanks for making this card available. Direct deposit days early. Who wouldn't like that. Thanks again.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Patty,

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I've had my Walmart MoneyCard for 5 or 6 years! Fees are lower than a bank and don't have to worry about my money. I can order online and make reservations with it and never worry because the one time my number was copied Walmart jumped into action canceled it, refunded my money that day and I had my new card within 4 days!!! BEST CARD EVER!!!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Leah,

    Thank you for being our valued customer and your business over the years. We look forward to working with you for many more years to come. We value your business and thank you for your continued support. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    My card came in handy when I needed it the most. I was able to use it once the money was loaded. Called the number from my receipt. Hung with them and used the card. No hassle no waiting. In my book that is excellent. Yes I would recommend this card to my Friends. Thank you Walmart for the awesome experience.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Leslie

    Thank you for providing such valuable feedback. Don't forget to visit www.attheregister.com for all your reload needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I like my MoneyCard, but however I don't like that I can only load one thousand dollars at a time. It's my money, my card and I pay the fee to load it. I should be able to put any amount I need on it.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 20, 2017

    It cost $5 a month to have a card. 3 to $5 to add money to your card. ATM fees, login fees, too much money. It's not fair. Been a loyal customer. Add up all the fees over $100 in a year. Thanks but I would not recommend this card to anyone unless you have no credit.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Thomas,

    We tried to contact you regarding your concerns with your Walmart MoneyCard, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further. We look forward to hearing from you!

    Green Dot Corporation

    Insufficient response received
    Verified purchase

    Reviewed July 20, 2017

    I have pretty much had a good experience with the card, however I really feel the reload fee and monthly fee needs to be taken away as long as the card is regularly used regardless of the monetary amounts. Other than that, I have used the card for many things including paying bills and especially for the safety factor of not using a regular bank card. I can load the card with exactly what I need and not worry about someone getting the card number and wiping it out because of the limited amount of money in there.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Robin,

    Thank you for providing such valuable feedback. We take your suggestions very serious and will forward your suggestions to the correct department. We value your business and we thank you for allowing us to assist you with your financial needs.. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Staff

    Reviewed July 20, 2017

    I recently had my account frozen by the state of Texas. I immediately took care of the problem with Texas and they sent in the necessary documents to release my account but it took 2 weeks for this bank to do it. It would have been a much better thing if the people I was speaking to had spoken good English.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Donna,

    We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.

    Thanks,

    Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    For the most part I like the card and now that I have direct deposit it works very well for me. I do wish there were a larger network of ATM's. The nearest ATM to me is quite a distance and that requires me to go to customer service to take out larger sums of cash. Overall a good experience, just would be nicer if I had better access to cash.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Samuel,
    Great feedback! Thank you for taking the time to communicate your concerns to us. We also thank you for your suggestion, we will forward it to the correct team.

    Thanks, Green Dot Corporation

    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    I love my reloadable Walmart card… It’s such a asset... and recently when I had false charges put on my card… If you could imagine it was extremely upsetting but, when I called the support team in a turmoil the phone representatives were always so understanding, patient, and helpful but most of all they were competent... which means my money was replaced and needless to say I AM A HAPPY, SATISFIED BELIEVER IN MY RELOADABLE MONEYCARD AND WILL ALWAYS RECOMMEND IT TO FAMILY AND FRIENDS... Thank you.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Teresa

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I am pleased with the Wal-Mart MoneyCard. Only thing I feel that needs to change is different ways you are able to reload your card. I feel you should be able to walk into a Safeway or a 711 and reload it there as well. Other than that, I am very pleased!!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Sheri,
    Great feedback! Thank you for taking the time to communicate your concerns to us. We also thank you for your suggestion, we will forward it to the correct team.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I have not had a problem using my card rather at the gas pump of Sam's or Walmart nor actually purchasing things on the inside of store. I am very glad that I purchased this card because it comes in handy.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Lillie

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Very easy and convenient to reload. The Walmart on Route 70 in Brick and the one on Route 66 in Neptune, New Jersey are very convenient for me and I use them both. I can also use and reload my card when travelling in the US.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello William

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Having this card has been great and convenient. I haven't had no problems using it anywhere or using it online. The money vault is a great thing. I use it often. The whole thing is just great all around.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Jimmy,
    Thank you for providing such valuable feedback. We are so happy to hear that our vault feature is assisting you with your financial needs. Please take advantage of all our online features that are there for your everyday needs.

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    The $5 monthly fee and $3 fee for adding funds is ridiculous. The one I have the most issue with is the monthly fee. Expecting people in this economy to have $1000 to play with is not likely to happen.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 20, 2017

    Five dollars a month for a service charge is understandable. However, after checking my balance I hardly had any money left to spend. To me 2.50 to find out how much money I had in my account was absolutely absurd. I didn't see that one coming???

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Dennis,

    We tried to contact you regarding your concerns with your Walmart MoneyCard, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further. We look forward to hearing from you!

    Green Dot Corporation

    Insufficient response received
    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    Approx 3-4 times I have had to call in due to app not working. I have not once gotten a rep whom I can understand. Since my app doesn't always work I'm unable to access my vault and the reps tell me they can't help. I will be using this card another month or so then switch to a different company. Not once have I been satisfied with customer service.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Nancy,

    Our records indicated that you spoke with one of our representatives on 8/8/2010. We are glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    No response received
    Verified purchase

    Reviewed July 20, 2017

    When using this card it was great and a depend card for me and it help with my online shopping and great from paying bills online. This card is so great. And I will recommend this card to anyone who is looking for a great debit without the overdraft problem. Let you spend your that is put on your card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Laquila,

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I've enjoyed being able to use this card for my direct deposit. I wish I was able to use any atm and not just the ATMs at Walmart. It does make shopping easier than having to carry cash everywhere. Thank you for having such a card available.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I just wanted to say that my experience has been very enjoyable and the only thing that I can think of is the surcharge for using another ATM. You could also add other card designs and put a chip in the card. There is also the charges for not using the card and not having direct deposit.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I love how the card works. The only issue I have with my card is sometimes when I swipe the card it doesn't read. This usually only happens at Walmart. It works fine almost everywhere else. But at Walmart stores it takes 5 or 6 swipes to get it to read and sometimes they have to type in the numbers. 95% of everywhere else I swipe it it works the first try.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I am extremely happy with the Walmart MoneyCard. It is accepted almost everywhere and I have had absolutely no trouble whatsoever. I would and have recommended this card to people. You can rest assured that your money is safe and secure.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Carroll

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    Upon speaking to customers service reps I received little information on small fees attached to my account, also I was hung up on and was told I pretended to not give authorization on the fees. Not good customers at all.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Shantay,

    We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.

    Thank you,

    Green Dot Corporation

    No response received
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 20, 2017

    I have had a great experience with this card. Thanks. My direct deposit of my income tax and my child support goes thru early with no problems. Thank you Walmart. I would definitely recommend this card to friends and family. It’s been great and the customer service is very helpful.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Dusty

    Thank you for providing such valuable feedback. We are so happy to hear you're enjoying our direct deposit feature. Thank you for allowing us the opportunity to work with you. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    Since I had my card everything has been great. If there are any fraudulent charges they get taken care of quickly. I really like using it and would recommend it to anyone. When I lost my card replacement were out within days .The card is very easy to fill.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Cameron

    Thank you for providing such valuable feedback. We’re glad to hear getting your replacement card was hassle free. If you ever need a replacement card in the future we encourage you to report your card as soon as possible. You can do this online or through our automated system. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Staff

    Reviewed July 20, 2017

    I really like using my card. It makes things a lot easier when shopping and paying bills. I have gotten my granddaughter to get one of your cards for her use. She really likes using it for everything too. I would recommend your card to others.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Rebecca,
    Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.

    Green Dot Corporation

    Verified purchase
    Process

    Reviewed July 20, 2017

    I have used my Walmart MoneyCard for over 10 years. The only problem I've had is disputing two transactions in all these years. The process isn't helpful. Also I'm not sure I believe in the stash giveaway. Never won, can't see who won!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed July 20, 2017

    I really like the Walmart MoneyCard because it's quick, easy to use & helps me out a lot when receiving my payroll deposit 2 days early. Oh and the Sweepstakes winnings are great. I Would Definitely Recommend The Walmart MoneyCard To Everyone I Know. Thank You.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Bryan,
    Whoo Hoo! We're excited to hear that you are happy with our services. Mission accomplished, and YES please spread the word! We can't keep all this good stuff to ourselves.

    We appreciate you, Green Dot Corporation

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    I have been using your card for many years now and the two times I have had a problem your customer service has been very helpful and very quickly resolved the issues. I have recommended the Walmart MoneyCard to many other members of my family and many friends. To sum it up Love it.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Joseph

    Thank you for providing such valuable feedback. We value your business and we thank you for allowing us to assist you with your financial needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Shelli increased rating by 1 star.
    Customer ServicePunctuality & Speed
    After a positive interaction with Walmart MoneyCard, Shelli increased their star rating on Aug. 25, 2017.

    Updated review: Aug. 25, 2017

    Although the person who handled my complaint was courteous and patient I still think the parameters that she was allowed to operate within were a little shallow and should more realistic for the times we live in . Especially since GreenDot's error could've affected my credit score significantly had I not scrambled to borrow the money to pay my bills. So a $10 compensation for the headache I endured not once but twice certainly isn't suitable. Their However that's what GeeenDot considers a resolution - so be it!

    Original Review: July 20, 2017

    This year and last year around the same time of year (the month of May), I attempted to pay a bill and my transaction was declined. Although there certainly was sufficient funds on my card it continued to be declined. When I called I could not connect to customer service & when I finally did all they could do was apologize. Which DID NOT help pay my bill on time - forcing me to scramble to borrow money. HORRIBLE???

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    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Shelli,

    Our records show that you spoke with a representative from our office regarding your Green Dot card earlier today. We value your feedback, and thank you for allowing us the opportunity to address your concerns. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Ease of Use

    Reviewed July 20, 2017

    I'm really pleased with the ease of use with my Walmart MoneyCard and I like that I can follow my cash back and my entries into the sweepstakes. I like having my savings catcher and Walmart pay connected to my card, it's convenient and it saves me time in the checkout line.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Tonya,

    Thank you for providing such valuable feedback. We understand you have some concerns about the Payday Bonus giveaway please visit http://pages.email.greendot.com/Payday for official rules. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2017

    Since having the Visa debit card and being able to have my paycheck loaded onto it and utilize it as a Visa it's been the best kind of ever owned and I don't have people knocking on my door asking for payment or I'm late on my payment. I highly recommend having one.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Jerry,
    Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.

    We appreciate you, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I've been trying to get my last name changed for over 2 years on this card. Is there any way this can possibly be done ASAP please, other than that I love the card. I need the last name to be ** not **. I definitely appreciate your help in advance.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Octavia,
    Please call our Customer Service department for assistance, which can be reached through the number on the back of your card. Our Customer Service department is open 24 hours a day, seven days a week. We’re here to help!

    Green Dot Corporation

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed July 20, 2017

    There needs be a way talk to live person more easier. Customer service is horrible. Never can talk to live person when needing help. This needs be changed. Other than that it's ok. The good thing is the direct deposit is earlier and the app as well.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hi Chermaine,

    We attempted to contact you regarding your concerns. If you still require assistance, please call the number left on your voicemail. We are here to help.

    Thanks,

    Green Dot Corporation

    No response received
    Verified purchase

    Reviewed July 20, 2017

    I have only had my money card a short time but have been very happy with the results and the service that I get. The card is very convenient and I get my Social Security check two to three days earlier than I used to which is wonderful!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Cynthia,
    We appreciate your feedback! We strive to make your Walmart MoneyCard experience as easy and convenient as possible. Your positive feedback helps us to recognize the work that we are doing well.

    Thanks, Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    I know the monthly charges and they never vary... love my direct deposit and I get my check sooner with it!! I recommend the Walmart MoneyCard to people I know and my family. I never have to worry about my card being declined because I know what is on my card at all times with the convenient app that allows you to check on balance and purchases!

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard
    Hi Debra,
    We're so happy to hear that you like your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.

    Green Dot Corporation

    Verified purchase
    Staff

    Reviewed July 20, 2017

    Good Service. I wish there were more places (other than Walmart Store) to load money on card. I have direct deposit for paycheck, but it would be so much easier if there were banks that would load funds onto the card.

    Thanks for your vote!
    Walmart MoneyCard
    Response from Walmart MoneyCard

    Hello Mary,

    Thank you for providing such valuable feedback. Don't forget to visit www.attheregister.com for all your reload needs. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.

    Thank you!

    Green Dot Corporation

    Verified purchase

    Reviewed July 20, 2017

    You need to implement the ability to add money to card at the self checkouts. I have to wait in line everytime I load my card. Self checkouts are almost always available. I also think that $1000 is steep on when you don't get charged for reloads. I think that if you have had your card as long as I have, you should get a reduced or 0 charge for reloads.

    Thanks for your vote!
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    Walmart MoneyCard Company Information

    Company Name:
    Walmart MoneyCard
    Website:
    www.walmartmoneycard.com