Walmart MoneyCard Reviews

I had my card for awhile now and one day I lost my card got a new and before I can activate it I get a message saying account has been blocked. I've tried call customer service and get no help. The have transferred me to account specialist and still no help. I've been on hold for over 3 and half hours waiting for someone to answer. I have my direct deposit going on here. I have wife and six kids I can't even provide for because money is blocked.

On April 10th I found over 200 fraudulent charges to my MoneyCard in the amount of 2.49-2.99. They were all pending. I immediately called to report the charges, dispute the charges, and since they were all pending to have them deny the charges. I was told by customer service that they couldn't take my dispute or do anything until the charges posted.

I attempted to make a transfer from my money network account to another account. In doing so I made a mistake. So it was incorrect and would not transfer to the other bank. This was on a Friday morning at 2 a.m. At business hours on Friday morning 8 a.m. I called them about my mistake. They told me it would be one to two days before they can give back my $2,300. I waited to call back until Monday because that would be my one to two days where I was told that it would be yet another one to two days and it was incorrect, they would be keeping the money because I didn't call and time to cancel it which on Friday I did. Only they didn't look at it and didn't listen and so they didn't cancel it. They made me wait that one to two days with the money that belong to my insurance company not me $2,300 that I'm not having to pay $100 a day until it is given back which I was told now it will be another one to two days.

I have had a Walmart MoneyCard for 8 years. My husband's paycheck is Direct deposited onto it as is my Disability check. Our money is on there early every month and it's extremely helpful. I am able to pay my bills with the card as well as do any online shopping I need to do. My husband and I each have a card for the same account which is very convenient because he works out of state at least 200 days a year. I have never had an issue other than losing my card and they were nice enough to overnight me 2 replacement cards. DEFINITELY RECOMMEND.

I am completely locked out of my account. I can't speak to a real person and I can't use any of my money. Walmart was no help. Green Dot is a bust. I've called every number they have and they tell me to call the number that started all this **. I want this fixed now or my business is going elsewhere and I'm looking into the legal system because my money is being withheld from me. And I'm done with Green Dot.

First let me start off that I have had a Walmart Money Card for 2+ years with no incident. Although after my recent issues my family, friends, and me have stopped shopping at Walmart. The reason being is they support a shady company like Green Dot and do not hold Green Dot to any accountability. Let me explain what happened. I regularly check my balance through the text messaging commands and noticed a discrepancy of around $15. I tried checking through the history text command but I have never been able to get it work full-time. I then logged in online to look through my past transactions and noticed a withdrawal for $1.30 twice a day was being pulled by a company called sumacctstatus.com.

My card was hacked on 4/18/17. Called the only number for the card and talked to an agent, explained that I had been hacked. They secured my card but I have direct deposit and it still shows on my old card that was secured. I cannot reach a live agent to see when my new card will be here. It's been 5 business days. Really need to find out if my money will be transferred to my new card when it arrives. I need to know when my card will arrive. It's put me in a huge bind to not reach anyone on customer support. A call would be appreciated so I can have my questions answered.

I bought this card and they say you get your deposits early, ha, that's a joke. Google paid me on the 21 first yet they don't pay me until the 22. Also forget getting paid on a Friday. They make me wait to Monday. Just horrible. I am going back to NetSpend. They paid me on time and fast!!!

April 6th I filed a dispute and was very keen in mentioning one of the transactions in particular after calling and tracking my dispute non stop. April 20th I get a refund for 104.**... yes I am irritated that does not cover the 149.99 transaction. I was keen to repeat and mention it covers the smaller disputes but not that one... I call in and guess what? Yeah that one was not even on the dispute but how!? How is it not when it was the first transaction I wrote on the dispute form and the one I kept asking and making sure it was covered... so now guess who has to write a new dispute and wait a whole another two weeks with a small chance of getting my dispute approved because they ** up me. Yeah that's what I was told being that a dispute was already filed and this transaction wasn't on it. ** me... never again. If it wasn't because my tax return will be arriving soon I would close my account today.

I am on hold now as we speak and it has been over an hour for holding time and a guy answered the phone and then said he was going to transfer me to someone thirty minutes ago. The worst On hold for a prepaid card for over an hour and I never had to go through this with a traditional bank. This is horrible and I am pretty upset. I am actually still on the phone only if I really didn't need to get a hold of them for fraudulent charges but this is so so so bad right now that I have been on the phone this long as we speak. I have been on hold so long I had nothing but time to sit down and write this review while I am still waiting on hold for customer service.

On 4/20/17 I went to Walmart store #04648 and purchased a Walmart MoneyCard at one of the registers. The money center was not attended by anyone. The cashier Brie swiped the card and charged me $1.00 for the card and loaded $69.92 which I gave her in cash. When I came home to register the card it showed I had a zero balance on the card. I called the 800 # which is an automated line and got a zero balance. I called the Walmart I purchased it from and they said to come back to the store and ask for a manager.

It would be nice to be able to talk to a real person. I need help with something that the automated service can't help with. Horrible. I had a card a while back, used it for some time. Now I need to dispute a few things on my credit report and I need a transaction history. The automated service says my entries are invalid and there is no option to speak to anyone for any reason.

I loved my card when I first got it. Easy set up and direct deposit often received my deposit 1- 2 days in advance. Well after about 6 months in there were a lot of technical issues. Today I was to receive my direct deposit like I do every other Wednesday. How convenient they received my direct deposit even estates so on the automated system. The customer service rep even said so on the phone after being on hold for about 2 hours. But for some reason due to technical difficulties yet again I have no access to my money and their technical team is "working" on it. They can't give me a time that it will be available and not only that I asked to speak with a supervisor but it seems there are none that work at their customer service center. This card is horrible and once I receive my deposit I will be closing the account.

I am very distressed and reading some of the other experiences has distressed me even further. I had my Walmart Card Stolen on 3/31/17. I have been fighting to get my money back since. I had a police officer come by yesterday with a picture of the person that stole my card. When I called to inform them today they were too busy trying to get me off the phone and tell me to wait then put me in touch with someone that could put a notation on the account that pictures of someone other than me are present at the police station. I have had this card for years and never had to file a claim but this experience has really upset me. I have been denied one time because it was not properly investigated. The second claim I gave them the officer's name, the phone number because they did not contact the police department on the first claim even though a incident number was given. I ask to speak to someone different and keep getting pushed off.

Yesterday I noticed a unauthorized transaction on my account. I tried to call, and after navigating your terrible phone tree, I was supposed to be connected to a human to discuss this and the other business dealing with fraudulent activity on my account. After waiting a half an hour, I had to hang up and got back to work (I was on my break). Today I try to log into the Walmartmoneycard.com website, and cannot get in at all, and each attempt gives off an error. I go to try to call and I get a pre-recorded message saying their system is having troubles, on a Wednesday during normal banking hours. In addition, This is the second time in two months(!) this has happened. So now I have to go about getting a new card all over again. This is unacceptable. This is a money card, and I not only cannot access my money (because it was basically stolen) but now I can't even contact these dolts in order to try to straighten this out.

I had someone steal my card number. I called and the customer service person told me that it was still pending and wait for it to go through. BUT why should I wait for it to go through if I'm telling you that I didn't make the purchase. I said no and asked for a new card because my direct deposit will be on my card tonight. After everything is said and done, I contacted the company (as I was told to by the customer service person and then call Walmart MoneyCard back to let them know if they will give me my money back). Things didn't go well so I tried to call back. I couldn't get through to talk to a money card representative to find out if I was keeping the same routing number. Now I'm sitting here mad, can't talk to anyone, I don't know where my paycheck is. Oh yeah and I can't even look on the internet to check either. It should be something in place for these kinds of situations.

On March 13th 2007, I placed the order with kmart.com, for a TV stand in which I already had some credit points which came out to be $31, and I will have to pay $23.10 off of my Walmart MoneyCard toward the tv stand I order online. On March 20th when I didn't hear back from kmart.com concerning my order delivery date I call Kmart customer service and I was informed to give them 72 hours; that they would do a claim and get back with me in 72 hours to tell me my order status. On the 24 of March, I was informed that the other was no longer in stock and they don't carry it and my order has been canceled, and my account would be refunded within 3 to 5 days. After the 3 to 5 days time period I still didn't receive my refund back, and I call customer service at Kmart again and I was told that my money was refunded back to my account on the 24th of March. I never received the money.

You know when I am calling customer service for most products, I can usually speak to someone from the US, but when I call the Walmart MoneyCard customer service number, I am routed to a call center in the Philippines? I know that these customer service representatives are in the Philippines because I regularly travel there and I have a hard time understanding them normally. I just don't understand why Walmart claims to create "American jobs" but their call centers are in the Philippines. I just spent the better part of two hours on the phone with them, albeit 45 minutes of this time was on hold. I am not a happy person right now. I had an easier time talking to the IRS today, and was through with my call on tax day in under 25 minutes.

Thank you for helping me, quick response to my message and issue. Thank you once again

My husband purchased a Walmart MoneyCard at our local Walmart store, I went online to activate the card and the system keeps stating that the card info is not correct. We then tried the phone number that was located on the sticker for activation, same problem (automated service). My husband and I attempting it each 20 more times, each time same problem. After a few hours of complete frustration, I took the card back to the Walmart that the card was purchased at with the receipt and the lady at customer service tried to activate it also and was unable to, they will not refunding my money that I put on the card or replace the card. They stated to call the customer service on the card. It is also a automated service, there is no way possible to reach a live person.

Never had a problem with Walmart MoneyCard until last payday. My check is direct deposit onto my card and somebody in California used my card to shop WITHOUT MY PERMISSION!!! I did everything they asked me to on disputing the transactions trying to get my money back and yet Walmart DENIED my dispute like I have money to throw away.

I had got $20.31 in cash back rewards and two days later in my transaction history it says "cash back rewards reversal." I don't know why it got reversed but if I wasn't suppose to get that 20 dollars in the first place don't let me acquire it because I spent some money I thought I could spend because I had got those rewards. Now I'm put in a bind. It would be nice to get that 20 dollars back.

I had $500 dollars stolen out of my account in a different city and 4 minutes later they tried to make another $500 transaction in the same store. I even made a withdraw in my own town within 20 mins of the fraud transaction. Filed a dispute with Walmart, got a new card, filed a police report, police department contacted Walmart Green Dot to confirm it wasn't me making the transaction.

I found out my tax refund went to a Walmart MoneyCard I did not receive. I called them. Even the merchants told them it wasn't me. They sent me a letter from the Walmart MoneyCard saying they did a investigation and found out it wasn't me but still refuse to give my money back. The whole 10 days they was doing the investigation they told me would be getting my funds back. Here I am still trying to get them back.

I have not been able to get access to my direct deposited funds on the Walmart MoneyCard!! I have called the Walmart MoneyCard Support line for the past week and a half every day, and I NEVER can speak to a customer specialist!! I had started a new job and they only would pay me via direct deposit. I did not have a bank account when I started so they suggested I get a Walmart MoneyCard. I set it up and provided my employer with the account number and routing number. Two weeks passed by and I still had not received my personalized moneycard.

I have been waiting and waiting to get access to the money on my card. Everything that has been told to me was either a lie and did not happen. I am so angry and disappointed in the lack of urgency in getting my issue resolved. Today is the 5th day I have $1.53 available on my card. I have had 2 phone conferences with me, Hertz, and the MoneyCard team. I have talked to 2 different Corp Account Mgrs, both of whom assured me that my money would be available in the night process and it did not happen. I now have a 7 day notice to vacate on my door because I have not been able to pay my rent due to my money being unavailable to me and still no resolution.

I pay my rent using my Walmart money card via routing number and account number. I've been doing this for the past months but suddenly when I pay my April rent it got rejected. Customer service said that it got rejected for some odd reason. The rep said that she will let her supervisor know what happened so it can be escalated to technical support. I mean now my apartment manager will charge me a fee for having a rejected payment which is not even my fault because I had the funds to cover my rent. This really pissed me off. Walmart money card should be responsible for my rent fee that occurred!!

I wonder if the positive reviews on here are fake profiles. I have had nothing but trouble with this card, as long as I have owned it. The most recent issue, was I was told, if I had my federal tax refund deposited on this card, I would earn a 25 dollar credit. Apparently they bend and change the rules after you apply, to prevent you from ever getting this money. When the promotion started I called a customer service rep, to verify I was eligible. I was told I had to have a refund of at least 500 dollars to qualify. I never saw a dime. When I called back, I was now told, the minimum refund amount was 2,500 dollars, and I wasn't eligible. I filed a complaint with them, and I simply got an automated response, that said was card wasn't eligible. So after you apply, they change the rules as needed to keep you from seeing your money.

I love the ease of this card and the application, however, I do not like my balance printing on random restaurants, retailers and gas station receipts! There has to be a way to shut this feature off. It wasn't happening the whole time, in fact, it didn't start happening until a drive-thru experience at McDonald's. PLEASE HELP!

I've noticed this a lot now and it's everywhere. Why is my balance on receipts? It's irresponsible and dangerous. Is every person that comes into contact with my card number a saint? I don't think so. How do I know my account won't be drained after ordering this pizza I'm eating from Domino's? Can I afford ANY lengthy process of trying to recover lost funds? NO! It's no one's business and confidential information. I find it ridiculous that I have to point that out! I've had this card for several years and this is making me think to go elsewhere.

I have been a Walmart MoneyCard holder and user for at least 7 years. I had a dispute and was cancelled dispute. I purchased a ultimate male pills which were free except for ship/and handling 5.99 so I paid s/h. It rang thru to my phone telling me my card had a purchasing. Just what I purchased. 5 minutes later another purchase then another. I did not purchase anything else. This company is a scam. Vital body and shape. They also charged me bold Beauty pro 5.99 then again charged me health revival lab no2 which I made this purchase in the early am hours.

The money card fee schedule clearly states that you can withdraw funds at a Walmart service counter or register at no charge. I recently printed it out and showed it to a manager. Still had to pay $3 to get the money to pay rent. Their excuse was I must have an old card. I might just have to get a shiny new card elsewhere.

I'm writing a review trying to get help in my matter dealing with this Walmart MoneyCard. March 1st 2017 my card had an unauthorized charged on it. Money had been taken out my account without my permission so I contact them to file a dispute and I have been getting a runaround about them getting my money back to me. It's been a month so far haven't received any updates or anything. Every time I call I get told the same thing about they are still under investigation and I think it's unfair to me for someone to able to take my money anytime. They want to and get away with it so I will not have my direct deposit sent to this card no more. I just want my money back.

I've never had any issues with my direct deposit coming thru on my card for 4 yrs! Until today... My employer submits our payroll by Wednesday evening. It has to be in by then and approved, etc. That's why I get my direct deposit like clockwork by 3am Thursdays. I called Walmart MoneyCard customer service and all they say is "we don't have anything." Well that's not a good enough answer! I want to know where my money is! My employer said he submitted yesterday and it's already been taken care of. So why would Walmart not have any record of it? Especially when we're now going on 15 hrs. past when my money always goes on my card. This is UNACCEPTABLE. I can't be worrying about where my money is.

I hate this card! I can't access my money to pay my bills. The card has not been sent 14 days. I don't have access to my funds. Just horrible! They are holding my money hostage to make money off of it!

I am unable to cash payroll checks or use photo deposit 99% of the time because Certegy flags them. They are unable to give a reason and just keep telling me to try on a different day. The closest Walmart is 30 min from me and the line in the money center is always about 30 min long. I do not want to keep making a 60-mile round trip to try and cash a check. MoneyCard and Certegy are not a good mix and I will probably have to discontinue business with the Walmart MoneyCard. It's just too frustrating. I've called several times and received zero explanation, or help.

I just got my card today with my name on it and I tried to activate it and it told me there was a block on it and I had to send a picture of my ID to walmartmoneycard.com/documentupload. So I look it up and followed what it told me to do and I sent a picture and tried to call and see if it worked. And it told me it was not a good picture and that it did not work so I tried a few more time. It said the same thing. I tried to call customer service and was on hold for almost 2 hours and got no answer. I have my check going into that account tomorrow and I will have over 1000 dollars in there and I need my money TODAY. Please give me a call so I can figure this out please. ** thanks.

I thought prepaid visa was a safe way to go. WRONG! My card was used without my knowledge or consent. I did everything like they said. I canceled my card, got police report, filled out the dispute forms, sent in the police report and forms. Yet, dispute DENIED! Now it will take years through the courts for me to see a dime of it, if I ever do! So don't believe your funds will be protected through them! They lie!

I tried to call the Walmart MoneyCard after losing my card and noticed that there is not a representative option. I want to assure that my card is going to be replaced along with my $200. It is hard to feel reassured when listening to a automated system. Could somebody please contact me in regards to my account.

Waiting on money to be returned to me for overage charges from a store of a dollar, so also time spent on the phone waiting for help is on real wonder why I get a charge so much to take money out of ATMs.

I'm not happy with Walmart MoneyCard. I have had many problems with the customer service department. They never answer my questions or solve any of my problems. I don't think they understand or speak English very well to help me. I had two disputes in March 2017 and I have received any help.

My husband tried several times to get a 2nd card for me. We have been married for 34 years and always lived together and both on the house deed and been living at our house now for over 14 years. We have never before had problems getting a card or having anyone of our addresses during our marriage not matching up with either one of us until now. I have been trying for several days. The system couldn't verify the second card person (me) address. We have called the customer service number a few times. It seems they couldn't help. They said I need to call a government office, and each agent kept suggesting I apply for another card. The whole point was for us to be on the same card number.

I recently noticed that the balance of my account printed on the merchant copy of a restaurant receipt. I contacted Walmart MoneyCard and was told that was done by the merchant and that they have the ability to request that information and to call the restaurant. I contacted the restaurant and was told they did not do that nor do they know how to do such a thing. This is very dangerous to have card holders account balance randomly printing on receipts. It could leave you vulnerable to attacks, break ins, etc. I am just so sick and tired of going back and forth about this. I chose not to upload a copy of my receipt for fear of hacking. I look forward to hearing from someone about this matter.

I haven't had too many issues with the Walmart MoneyCard since I set it up a month or so ago. My husband and I both had set up to have our direct deposits put onto this card. I have since taken mine off but he was still having his sent to the card. He got paid yesterday and had taken out some money to pay a bill and we maybe used it a couple other times at the gas station for drinks and stuff. Well, we woke up this morning and stopped to put gas in and get a few things to only find out the card has been blocked for unusual activity. It stated we have to scan my ID and wait 2 business days for the review and to have our money. I understand being safe and protecting our money but this is ridiculous. That is all the money we have right now and we desperately had to take care of another bill today. Let alone we also had to get food for our home and gas.

Had a core refund put on my Walmart Card on Saturday March 25, did not actually get posted until the following evening. Went to use card on Monday March 27, 2017, card was decline. I checked balance on my card through the text and it showed the money was there. Monday evening I spent 3 hours and 15 minutes on hold waiting for Customer Service, no Customer Service Agent ever picked up. Tuesday morning I spent another hour and 47 minutes on hold waiting and again no Customer Service Agent answered. You would think in that time period an agent would answer the phone

I've had my WM Money Card for about a year now. I've had relatively no issues with it, aside from the app/service being down sometimes. Until this past weekend, I moved the remaining $100 from my "Vault" over to my checking via their cell phone app. Then suddenly the app froze during the transfer, it timed out... I attempted several more times in the next couple of minutes to transfer the same $100 from the Vault to Checking, each time it timed out. So I waited patiently for about 30 minutes to try again, this time the app did not load so I called the 1-800 customer service # on the card, only to be presented with a message that there are "currently technical issues that we addressing" over the phone from a pre-recorded message.

I purchased a Walmart Money Card on 03/21/2017, and loaded $200 on it. A few days later, the $5 monthly fee was removed. That was fine. On 03/25/2017, I reloaded an additional $20 to it. I went back to my hotel room, and proceeded to pay my rent online, which was $204.99, but it was declined ($195+20=$215). When I called the automated number, it stated that I still only had $195. Upon speaking with customer service, I was told that they were having technical difficulties, and there was no estimated time that they would be resolved, and to also keep checking my balance throughout the day.

Up until this point, the Walmart card was great. Yesterday, tried to get some money out of the vault and was told three different error messages why I couldn't transfer my money. Then the vault balance shifted to zero! Thank goodness I screenshot everything. Called the number on the back of the card. The lady kept saying she understood and to "try again in a few hours". Well, I gave them 24... and after a whole day, I STILL CAN'T ACCESS MY MONEY! They say you can't withdraw from the vault and that you can transfer to the operating funds ANY time... I guess anytime but when I need it! I'm facing late charges and risk losing my storage unit now among other issues. I'm really really disappointed in Walmart!!

I have never had a problem with my card before. As a matter of fact, I use it for everything. But after this issue, I may look into changing where my money and banking is. I have not been able to access my money in my online vault at all in over 48 hours. I've called several times and get the same response. "I'm sorry, but we are working to fix the issue." "Please keep trying to use your card. It should be working within the hour." Well 48 hours later and it's still not working. All of my money is literally locked away and I have no access to it. So tell me Green Dot Bank, are you going to pay my late fees I am accruing since my bills are not getting paid?!? Not happy at all.

I've had the Walmart MoneyCard for over 5 years now... with the occasional small fluke but today takes the cake. I am a single mom who has to save for large purchases. After months of saving I went to purchase what I had worked many hours of overtime for only to see that I couldn't transfer MY MONEY from the vault as I had "exceeded the daily limit of 20 (!!) transactions." I called and waited for 62 min, and no human picked up. I emailed their Facebook page, received response, replied... nothing.

Thank you Greendot for following up on my issue. I found the agent very helpful, friendly and knowledgeable of my account. I find it settling that even for such a huge company, they found the time to reach out and try to resolve my issue. My issue was resolved, the systems were under maintenance that day..and my funds were available later that day... . I will continue to use my greendot Walmart moneycard, because it makes my life so much easier.. Thank you, it was a pleasure to speak with you today Tamitha...

I have never used a more difficult card in my life! I get my permanent card and go to activate it but it says it is already active. I put money on the card at Walmart and about an hour later I go to use the card and it will not work! I try to log onto my account online but it will not let me log in! I call the number on the back of the card and I am on hold for almost an HOUR waiting to talk to someone! Then the line goes silent!

Had this card for over a year. Always deposited funds onto it at my local Walmart with no problem. Earlier today I went through the same routine as always. Deposited some cash onto my card, and then came home to pay bills online with it. I've currently been unable to access my funds for over an hour. Nothing appears to be wrong with the account, the transaction just isn't there. Every other time I've done this the funds were available immediately. I've been on the phone with customer service for over 45 minutes. Yet to talk to a human. Earlier I was on hold for over 20 minutes. Instead of getting a representative they just forwarded me to the survey and ended the call. Unreal. Thank god I saved the receipt, although who knows if I'll ever see my money at this point. Needless to say when I get this all sorted out, I will be looking for a new service.

I go to transfer money from my vault and it states there has been an error (app). I try to unstash money on the website and it says I have reached my daily limit and I can try again tomorrow. This would be my first transfer of the day. The help icon that explains the vault says you can transfer money as many times as you want whenever you want. The fine print on the disclosure side says maximum of 20 times per day. Yet I have not been able to transfer anything today. Still on hold for over 45 minutes now and I am sure they will tell me what they did last time, "We can't transfer money over the phone." This is the second time this has happened and it always seems to happen at important times like needing to put gas in my car out of town on a trip. Ugh someone help.

Your money is not protected. I added money to my card. Went to Tifton, GA at Super for 3/15/17 to 3/17/17 for 138.90 but on 3/20/17 another charge made for 139.90. I tried to contact Walmart. No one alive will answer. I just want my funds back. Thank you.

When you call in the customer service reps can never assist you with problems. Like charges that have been made on my card and not being credited back to my account, being locked out of my card. These are just two examples of the poor customer service.

I have carried my Walmart Card for well over 5 years now and love the fact that I can load it at any Walmart in the U.S.A and my wife can use it at home or abroad. The only downfall is that Green Dot reloads are expensive but are available at all Kwik Shops and most truck stops.

I'm not satisfied with services from Walmart later. I used my card online and someone got my card and purchased something at a store. We as card members for over a year can not receive any promotions like when we load our tax refund on card. Going to go somewhere else.

I originally got the MoneyCard because I was going through a divorce, moving & starting school (which required me to take a job making around $7/hr). Remaining with my bank was no longer an option due to high fees. At times, my entire check was only enough to cover the fees. Switch to the Walmart MoneyCard. Only a low maintenance fee (which is waived after depositing a certain amount each month). Saving those fees allowed me to have a little more in my "pocket" each month. The customer service has been fast, friendly, speaks English as a native language. As I finished school & took a job, my monthly direct deposit would be more than the documented "maximum". Again, a quick call to customer service (I feared they'd reject my DD). And was assured it would be no problem. Fast forward, I went on disability & again Walmart MoneyCard remains the best option for flexibility without a lot of overhead.

Having a more extensive, detailed bank statement will be beneficial for both Walmart Moneycard/Green Dot Bank and their consumers. Statements would include (on paper and mobile app) all pending transactions, completed transactions and declined transactions permanently with exact date and time the card was used instead of today's (03-22-17) setup which shows pending transactions only for the time it's pending then disappearing from statements once completed showing the date of completion and not the actual date the charge was first processed. This confuses Customer Service Representatives as well as consumers who are reading from the consumers' account. CSRs will have more accuracy and understanding of transaction history which will better assist them with assisting us, the consumer when dealing with general questions and concerns.

I feel that it is a rip off to charge someone a monthly fee whether they use the card or not. Then there is a fee to add money to the card. I have had to put money on the card to pay a bill only to forget that there were monthly fees that took away from what I needed to pay on a bill. Then you're left to figure out how to tell someone that you can't pay what you agreed. Just recently I won $25 in a promotion you all were doing but I couldn't utilize the full amount because the monthly fees were had my card in a negative state. I plan on closing my account.

I enjoy the ease of loading my card at Walmart, as well as the rewards that I can gain. However, I would much prefer if the card itself had a Visa logo, as it is a Visa card. The lack of a Visa logo makes it appear to be a gift card and childish. The biggest issue that I have with the Walmart card is that my balance appears on multiple restaurant receipts. For account security reasons, this makes me extremely uncomfortable.

I have had a positive experience with the Walmart MoneyCard. I love that there are no hidden fees, possibility of an overdraft, or any of the other crap that comes with having a regular bank or credit union account. The $5 min monthly fee adds up and preferred when it was only $3, but I understand inflation rates and the need to make some sort of profit to keep offering this service. I wish the minimum balance needed to waive the min fee was less and more reasonable than $1,000 as I am in a low-mid income household and will never reach that $1,000 threshold. I think that is too high and a way to keep making money monthly on that $5 fee. But overall I am happy and love that the card is accepted everywhere.

I have been using Walmart MoneyCard for several years and absolutely love it. It is fast and easy to use and reload. I have my paycheck direct deposited into my MoneyCard and it makes my life so much easier, no bank to deal with. I would highly recommend using MoneyCard and have brought several people to use it as well!!!

I got a Walmart MoneyCard, for a job I had started, it was great! Direct Deposits always on time, amount accurate. I had had the card for quite some time. So one Saturday morning I was going to go shopping, pay bills, went to ATM, and there was nothing, Nada, all of the rest of my paycheck was gone. A cable comp. that I hadn't used for over 2 + yrs, had emptied my funds out for the next 2 weeks. I was Livid. That was the first time. The second time was a few yrs later last yr. As a matter of fact, a fitness center took money out of my account, the rest of my paycheck again, I hadn't been to the fitness club for a few months nor did I know I was under contract.

Lost card. I'm upset because anyone can still swipe your card when it's lost. This needs to be fixed as soon as possible and I think the issuing of the card should be quicker 3 days minimum. I think the card would also work better if it had a chip reader as well.

I love my Walmart MoneyCard! Especially the vault. I can save money so much better with it. The website makes it way easier than calling the number on the back. Plus I can load in more than one place. This card give me the freedom to do what I need without worrying about if I'm going to go and get charged some many overdraft fees.

I did a dispute. I went and printed the dispute form offline. Sent it to them. Never heard nothing back from them. I did a report with BBB. They notified them. They told the BBB I never sent them nothing. I sent the BBB the email I sent and the email they sent saying they had it. They was a good card till this and I will never tell anyone about them nor will I keep this card.

My son is away at MOS in the military. He needs some money so I decided to get a card in my name and get a second one for him so he has access to my money. Got my card not his. I call them, they tell me they can't verify my son. He has to sign up for the second card. I call my son and do a 3 way call with him and Walmart. I say, "Ok here he is. Get it done." They tell him, "We can't." I said, "You told me you needed him to do it." Lady on phone says, "No, I didn't." While son is still on phone after that comment I said, "Ok, fine. Let's get him a card." She says, "We can't do that." I asked why. She says "we can't verify him, he has to do it." I said, "He is on the phone so get it done." She refused and then hung up on us. I'm assuming Walmart has issues with our Military?

This is second time that someone has gotten access to my card and stole my money! When I call I wait on the line for an hour or more. This is absolutely unacceptable. I called to ask about the transaction and made sure to let it be known that I didn't want my card cancelled until I got the rest of my money off (because the first time they cancelled it from the beginning of the call and told me I had to wait 10 days to get another). Then the guy tells me there is nothing they can do because it is still pending and kept telling me it was an authorized charge when the transaction was made in Canada and I live in North Carolina.

I have used the WalMart Money Card for at least 5 years now and all of a sudden I can't receive my direct deposit and my new card that was sent to me in replacement of the one that expired amazingly isn't activated under my account even though I activated the card with no problem. I type in the last four of my social and all of a sudden the automated system for the first time ever says my information is invalid. I use my money card for lunch money and my primary paycheck goes in my joint bank account. I basically have no spending money now because Green Dot or WalMart has my money. I can't believe this garbage happening to me. I want and need my money and if I don't get it I plan to take legal action. I need to be heard on this. Very upset.

I have had a Walmart MoneyCard for years now and have really had no problems until now. Last night I noticed two charges from the same company for about $100 was taken off of my card so I immediately called customer service and spoke with someone and told them what was going on and they told me I would have to wait until the transaction actually went through because at that time it was still pending. That had me frustrated from the get-go. So I waited a few days, check to make sure it went through, called, filed my dispute, got my claim number, email the paperwork back to them.

At the beginning, I did not have any problems with this card. The problem began when the site would not take my password. I followed the instructions and they said that they would email me a password or reset it for me. I never got the email. I tried at least three times. I called customer service. Their response is that my email account is blocking the message. Well it is not. The message is probably being blacklisted along it route to me. I receive emails all the time for password changes with no problem and I am a contractor that does business with my email account with no previous problems. It is the RESPONSIBILITY of the sender that the recipient receives the email. If I check my end and there is no problem, don't take the position that we sent it and it your problem.

It's been almost 2 weeks now since over $3000 of non-authorized purchases were made in Detroit with MY card that is in my possession, here in Orlando. I don't understand what is going on. I submitted my dispute information the same day the transactions were happening. And clearly you can see something is not right when on the same day these transactions are happening in Detroit, I'm making a return with MY card here at the mall. I really need my money back. I'm a single mother with 4 children and this is unacceptable.

I purchased a Walmart MoneyCard from Walmart to use for my direct deposit, for my paycheck and for my tax refund. On March 1, 2017 I noticed a pending charge on my online account for 1933.20. It almost gave me a heart attack. I knew I had not made a purchase for that amount and I did not recognize the online business name that the purchase was made at. I immediately called Walmart MoneyCard and after being on hold for 50 minutes I finally reached a representative that informed me that I needed to wait and let the transaction go through and then call back to make a dispute.

I recently discovered an error with my direct deposit at my works website. I corrected the error before the direct deposit date. I contacted Walmart Green Dot and they are giving me a canned message of the same thing over and over again, meanwhile my employer has not received the decline payroll deposit and as a result of it, I am out of 1267.00 paycheck. This is blatant theft by Walmart. The account no. it was sent to does not exist. So it is obvious the money will sit in limbo, held in a Walmart bank somewhere, and my family will go without food, phone service, electricity, and I am going to lose my vehicle to repo man for not being able to pay my payments. Amount of damage to me 100%. Amount of damage to Walmart, 0%. So if anyone is wanting to use this service, don't. They are rude to you on the phone, don't speak english, and refuse to help.

I wish could give them a ZERO. Walmart Money Card Security system sucks. Someone was able to call into customer service and change my login information and password. Know I have unauthorized charges on my account and I have to wait for them to investigate. This don't make any sense. The number on the back of the card does not work. You have to google to find a customer service number and then customer service want to get slick mouth and tell me I called in and change the login and password. NO Walmart money messed up and allowed someone to gain access to my account. Know it just a BIG inconvenience all the way around. Very bad look on Walmart. You put your name on a product that is just truly horrible. Never again. Still waiting for a resolution.

The only problem I'm having is there is a limit on how much cash you can withdrawal per day. Other than that card works great. Direct deposit is always there, and for some reason I get paid one day earlier than my coworkers so thank you Walmart.

I do like the MoneyCard but one thing you can only register one card on the app and that I can't use it at the pump. Always have to go inside and another thing I get charged a monthly charge when I have direct deposit and the ATM in Walmart charge a fee.

I would give this product 0 stars if the option was available. I paid for the temporary card, added funds, and I expected my permanent card to be in the mail. This was TWO MONTHS ago. After receiving 2 emails that my card would be delivered in 2 days, no card... It was impossible to speak to a Human through any of the options on the automated system. I sent an email requesting a human to call me. I was contacted after days with the balance on my card frozen, yet another assurance that my card would be delivered, still not resolved a week later.

Always courteous and polite. Other day I spoke to a rep who was professional in her approach. That resonates with me when I ask for assistance. I can't recall a time when I have called upon the help line, that someone wasn't able to assist and answer questions amicably.

I work in the automotive field and purchase parts just about every day. I purchased a Walmart Debit card to make things easier. I returned a couple of air conditioning compressors that I had lined up for some lined up jobs that never showed. When I went to return it, they didn't have the cash amount in the drawer so they asked if they could return it to my card. I agreed and swiped. Later that night I go to order something and I keep getting denied.

This is the best money card I have ever had. So easy to load and never any problems. Thank you Walmart for making it so easy for me to pay my bills. Only wish my company offered direct deposit so it would be even easier.

Highly disgusted with Walmart and their prepaid debit card. I have had my debit card for over a year now and have kept by balance right around $3000, the max for the card. Two weeks ago I checked my card and there was almost $1600 stolen from the card by thieves in Florida. I canceled the card right away, withdrew my remaining funds and filed disputes over all illegal withdraws from Florida. Today I was denied by Walmart on my disputes even though I don't live in Florida and haven't been there in 25 years and I'm the only user on my card in Tennessee. Walmart is a sad little company which clearly can't see fraud when it bites them on their nose. Sam Walton would be disgusted with the treatment I receiving from his company. Sad that I'm being robbed twice of my $1600 hundred dollars. Walmart lost me and my family as customers forever. I would much rather pay more than deal with such a petty company. Sad to see it.

I've been a loyal customer through Walmart MoneyCard for over 3 years... I get all my direct deposits set up with them. So I finally get my tax refund today... and as soon as I put it in my vault acct THEY BLOCK MY CARD! And tell me it's gonna take 3 business days. That was all my money... I'm devastated!!!

Please read! Used the direct deposit feature for my income tax. They closed my card without any given any notification. Call the number on the back of the card (877-937-4098) several times over a period of a week. All the reps but one was rude, didn't want to listen, kept trying to put me back in queue. Finally was offered a callback from supervisor. After 4 hours, supervisor (ID/Name Jay- **) said to submit a copy of my DL and they would reopen my account. Just got off the phone. Again turns out it was a floor rep playing supervisor that called me back. Asked for another call back. Agent/floor rep (ID/name-Dan **) said no because account was closed. Emailed over 5 times in the last week with not one person trying to help. Seems like all emails are computer generated or copy paste.

It has awesome cash back rewards and I do almost all my shopping at Walmart every month, so it makes cashing my checks and getting my shopping done a convenient experience. Plus all the benefits of direct deposit and paying my bills online has never been better.

I like the Walmart MoneyCard for savings to volt in your account. Direct deposit arrive 2 days early on my card. Only thing that I don't like is there is no money network checks or I couldn't withdraw my tax return from card like company said. 3 stars is what I give.

It's great! Don't change a thing!! I love this card. It's very convenient and there are no overdraft fees, please don't change anything. I love that the monthly fee is waived after $1,000 being added monthly! Thank you!!!

Sad when an account that is used for traveling and holiday and the card has not been used for a while was drained of almost $2K. What's even worst is you refused to pay for the money stolen or even to investigate and just simply send a letter starting you deny the claim because it looks like valid authorized transactions when I'm home in PA, and this happened in another state. You didn't investigate it nor do you care how important this matter is to your "valued customer."

I like the card but just got hit with a 50 dollar holding fee for a week for gas and this has never happened before and the customer service was very rude about it explaining it to me. I'm thinking if just using a regular bank after this that's 50 I need till pay day.

Everything is pretty good except the part of the Android app for transferring money. It needs to work without logging out and using the actual browser. Checks also need to come in a checkbook to be more convenient and easier to use.

I am very disappointed with Walmart MoneyCard. My card was locked on Feb 22 and as of today it's still locked. I had to pay bills late which that's not me. I sent in all necessary documents of my ID as stated and I still gets a email stating it wasn't legible when clearly I received a message saying it was. Since then I sent another 1 in which it was accepted and still waiting. So I renewed my ID in which I previously moved and sent in another ID and still no response as of 3/04/17. I am very confused and broke. I need my money. Can someone help me please?

I love my card. The only thing I wish is it wasn't restricted like on the Western Union app, Facebook payments, etc. I love how I get paid before everyone else at work and I always get my refunds right away. Someone made a bank account with my name on it and over drafted my account so I can't have a bank.

Have basically good experience overall but what I do not understand is the 3$ fee to deposit money into one of my other cards at the customer service center at Walmart. Am requesting that the service fee for depositing money to the accounts be done away.

The Walmart card is great, no problems so far. The one I got in the mail with my name was spelled incorrectly, but I needed it so I didn't complain. When the operator went over the spelling I heard she got it wrong, spelled it for her and she said "that's what I said," but when it came was spelled incorrectly. Besides that the only thing I would ask for is more ATM locations near my area. I believe the closest one is 19 miles away.

I have a great experience with the MoneyCard. My money is on the card a couple days before the remaining is deposit into my bank, and I like that. I would definitely recommend this card to my family and friends.

I've actually had a Walmart Prepaid card for years. It works well with my payroll direct deposit. HOWEVER, the ATM fees for non-Walmart ATMs are obnoxious. AND, the ATM @ Walmart is ALWAYS broke. ALWAYS! So, I have to pay nearly $6 every time I need cash. Also, the daily ATM withdrawal limits are a bit strict. Finally, you really should have some sort of American based escalation dept. for your call center. While the agents overseas are friendly, all bets are off when you call regarding an issue that doesn't follow the script they have in place. I hope this helps!

While I've had no problems using the Walmart MoneyCard itself, the app leaves a lot to be desired. It won't recognize my fingerprint on the Touch option, it won't recognize my password (which I KNOW is correct) and after resetting my password through website, it won't recognize the password I was sent via email. I am VERY disappointed. I have to call the number on back of card to get balance instead of being able to use app.

Love the card. I love the early deposits. The app is super easy to use. Also very easy to keep track of my money and to get the money off my card. You're doing a great service to those who don't have bank accounts. Keep up the good work. Thank you!

I absolutely love my card. Website is so easy to use! I wish I had done this years ago. I can stash away money weekly for my rent in the money vault. Doesn't take long for website to pop up on my computer. I am going to get another one for my daughter who is away in college. I will be able to control her spending with the vault.

I am very pleased with my Walmart MoneyCard. I have had absolutely no negative experiences until yesterday. I just learned today that my card was wrongfully charged by some company called Amazon Prime membership $104.94. I immediately called the number on the back of my card and the lady was very friendly and respectfully helped me to get my dispute letter going and on the track to getting my money back. I would honestly recommend this card to anyone.

My experience has been great. However I do not like it that when using a no fee ATM at Kwik Trip I am still charged $2.50 to use it. I do not understand why I am getting charged for this when it is a no fee ATM. The ATM's in Walmart stores in my area say there is a fee. Which is why I don't use them. I do not have any Walmart gas stations around me to use them. Otherwise I'm very happy with my card.

I will have to say that I enjoy my Walmart Money Card better than my actual checking account. I have no complaints and enjoy receiving my paycheck two days earlier. Also as a result of signing my income check to be deposit to my card, I received it earlier as well.

This card has been very helpful. The only negative is that it charges to load money on the card and I bought it from Walmart. Other than that, the card is just like a debit card... it comes in handy for direct deposit. It doesn't help your credit but at least you can use this card anywhere. I have had this card for years and I get paid on time if not early than my scheduled pay day.

I like the idea of direct deposit. Honestly, I wish it would relay to Murphy gas stations and give the 3 cents off per gallon as a gift card from Walmart would. And I would like better if Walmart would partner with other suppliers to give wider range and different financing options to those looking to build credit up again.

It's horrible that I have to get my deposits late. My paycheck was supposed to be on my card by 4 pm every Wednesday, and my federal refund should already been on my card. The lateness has to stop. I have 4 kids are in need and single parents like me who has to ride cabs to work weekly shouldn't have to stress on waiting for our money to hit. You need to get things done faster or I'll drop you and I'll take my business somewhere else.

My experience was great. I get my money faster with direct deposit with my MoneyCard but I haven't won the stash money thing yet and I stash every pay day. I almost always have money in there but never win.

My funds are usually available two days early! For example, if payday is Friday, I get my funds on Wednesday. The only downfall is the availability of ATMs where I can access my money at no cost. I would, however, recommend this card to others.

I do receive my pay early, I do get text when I use my card, I always know my balance. With direct deposit I have no fees. I can use it anywhere. I am limited to cash from ATM but at Walmart I can get out as much as I need with NO FEE.

I love getting my paycheck two days early! I have not had any issues at all with this card. Exceptional customer service. I have had nothing but trouble with other prepaid cards. The Walmart card does not disappoint. Easy application, less than a week to receive the card, easy activation.

I have no complaints with my experience to date. My money loads early as promised. Except for holidays, but I'm happy as I can be. My rewards are nice to watch build up. I probably will buy a new video game.

No issues. So far so good. I have been using my account for a couple months. Love the early deposit! I have been glad to use this service and would recommend it to anyone. I am pleased with online service and the easy setup. Glad that I found out how easy and convenient it is.

My experience with my Walmart card had been great. The only thing I would change is that when I use it restaurants it shows my balance that is in my account on my receipt. But I can use it most everywhere. I do wish it could be used to order online but most places won't take debit cards. But very pleased all in all.

Love it. Very convenient. Shop with it everyday... and use it to save money. Thank you Walmart. My husband and kids have them too. We love them. Use it to deposit on his job. Very helpful in paying your bill as well so I would definitely recommend this card to more family and friends.

VERY convenient. I really really love it. It helps me out a lot. I really think that would be beneficial in the future to me and my family and I'll be glad to accept any kind of free money Walmart is willing to give so there is a lot going on to wear to Walmart benefits.

I am very pleased overall with the features of the card. I recommend it to people all the time. I especially love the online Vault feature. The no service fee with direct deposit is awesome. I am considering getting a 2nd account for myself for just bill pay.

I have only positive things to say about this card. I have not had any bad experiences and have not had any real reasons to call about someone going on and taking my funds, therefore I am pleased to have it.

The $400 limit on ATM withdraws is not enough. Bluebird allows $750 and others allow $1000. To withdraw money for rent, I must do it over 2 days, or go to stores to get cash back with debit purchases, which is inconvenient. Also, my paycheck is never deposited at the same time every week. Sometimes on Monday, sometimes Tuesday, sometimes Wednesday, and once even Thursday. This is a serious concern.

Everything has been great with this card. I'm truly thankful to have it. It's going to be affordable and I love the fact that it posts my money quickly. Also like the fact that it's connected to Walmart because of the convenience of being able to go into the store and take the money off if I need to.

It's a good prepaid card if you need one but can get pretty pricey with reloads. Otherwise it serves the purpose if you need to use one for paying bills or making purchases that require use of a card. I do like that if you load $1,000 they waive the monthly fee.

I love the service that you all provide! The best. I get my money a day earlier than the others because I have direct deposit with you. I never have any issues with log in or accessing my account at all. I think that this program helps people who cannot open up on a banking account due to credit issues or overdraft payments. I have a bank account but I would much rather use your service. Thanks for all that you do!

I haven't had any problems with my card. The only thing I don't understand is why I am charged an ATM Fee when I use a MoneyPass ATM. I can understand if I use other ATMs, but the one that the app says to use should be free in my opinion. Other than that, everything is great.

For the most part the card is great, but on one hand I don't like the restrictions that it has. There are certain things that I like to use my card(s) for, that for some odd reason won't let me use my Walmart MoneyCard for. For instance I send and receive money thru the Facebook messenger app and the Walmart MoneyCard isn't compatible with it and it's the only card I have and use at the moment. And I think it's a little ridiculous that there is a fee to load money onto card. Other than that I am happy with everything else the card offers me.

Direct deposit have nothing but a good experience. Very happy with it. Very easy to add money and no problems making reservation and paying my bills and use it for purchases at Walmart. Couldn't be happier with the service and use of the card.

First I don't use the ATM. Don't like that I get double charged, once from the ATM and then from the card. Second when eating at restaurants and use the card my card balance shows up on the receipt, that should be private.

I love my MoneyCard! The only issue I've had is being able to update information on my account, like my phone number. Otherwise it's a great card and easy to use app. Hopefully there will be an update soon, that allows you to change your personal information in the app.

They are on top of their account info for the most part. I haven't had any problems with my direct deposit and so far no hidden fees like some do. The cash vault is awesome. It helps to keep money that you don't wanna spend. Just wish I would win.

I love using this card. I have my pay direct deposited and have easy access. I use for everyday purchases and some online purchases as well. The app is great to let me see my balance easily. Have not any problems with using this card. Using this as my pay card I get paid earlier than I normally would using a bank.

I love my Walmart card. So easy to use... easy direct deposit. No extra, hidden fees. I recommend it to anyone I hear talking about it. Hassle free reloads, no problems with using it everywhere... Good customer service when I did have to call.

I was emailed saying a new card would arrive with my name on it, and it never did. I could not find a way on the website to report that. I tried calling but was given a runaround. I use my card often, but when I'm told that there would be a new card arriving, and it doesn't, and I can't get any help on the website or the customer service.

I love using the MoneyCard. It is easy and convenient to load and unload money. I like the incentive that is going on right now to help people save money by doing the monthly drawing to "stash'. The website is very user friendly as well.

I enjoy now I can withdraw cash for free. Thank you. Please keep that up. Also I request paper check from my job because I would want to make sure my hours are correct. I would like if their check cashing fee was lower.

I love my account, best choice. Always an easy process getting my money and good timing with direct deposit. The fee is so low to put money on my card which is great and I haven't had any problems with money missing. I love my Walmart card.

The Walmart MoneyCard prepaid debit card program is very reliable and consumer friendly. I have had no problem and will continue to use this program for as long as possible. I would definitely recommend this program and service to any family or friends.

I received an email from you telling me to use Jackson Hewitt for my taxes and I would then get $50 once I qualified. I qualified and now I am getting the runaround and being told it's Jackson Hewitt's fault and they have to tell you to pay me. WTF!?? After 18 phone calls and numerous emails to both you and Jackson Hewitt, I AM DONE! Going to another company. All the rude lady on the phone on the last call would say is "It's Not Our Problem". Yes, YES it is your problem, I am YOUR customer, but not anymore. No need for the lies.

Well I got a tax return deposited to my card. I went 30 minutes away to the nearest decent sized town because my town is so small we don't have many of the common stores here. After making purchases and coming back home my card suddenly gets declined. EVERY OTHER BANK I ever did business with would call me and clear this up in a few minutes on the phone. Not Green Dot bank / Walmart MoneyCard.

I get my paycheck every pay week on the same day my payroll is processed. Today it is not there. I called and they can never give me any helpful information. Very robotic representatives no empathy at all. Supposedly all they can see is the same info as me which I find hard to believe. I have bills to pay and this is not okay.

I purchased this Walmart MoneyCard to receive my payroll check earlier due to me being pregnant and high risk! I got paid today, as well as receiving my tax refund. I woke up this morning to an email from Walmart MoneyCard stating that my card had "unusual activity" and that I needed to upload a photo ID. I have been on hold for 6 HOURS! Waiting for a customer service specialist. I will be contacting a lawyer and I plan to sue! This is ILLEGAL. You cannot just take from your customers!! I am 9 months pregnant and have to pay rent and prepare for my child! I already have complications and this stress is hindering me! I need a call back IMMEDIATELY or I will take legal action.

I have been a pre-paid card customer for a few years now. I receive direct deposit. This last pay period for some unknown reason my account has been blocked. I cannot login so I attempted to contact customer service number 877 793 4098 for the past few days but every attempt I have been placed on hold with no answer. I was on hold for 5 hours straight at one point. There is no real person to speak with & during the meantime I cannot pay my bills. I wish I could give NO stars!

I received this as a Christmas gift, supposedly with $25 on it. I haven't used it at all so far, so the full balance should be on it. I tried to use it at a Walmart, but it was denied. I tried again at $20 in case the giver provided the wrong balance - still denied. I came back to my computer to attempt to get the balance online, but nothing is available unless I register my card. To do so, the website requires my name, address, birthday, and social. REALLY, WALMART?! There's absolutely no way I would provide ANYONE that info unless I'm going to a doctor or applying for a credit card from a reputable company. There's no reason a glorified GIFT CARD should require this to check my balance. SCAM!!! Do not give as a gift!!!

I'm marieo ** and very happy with the WalMart MoneyCard. It helps me out with savings and paying my bills. Plus I get reward points when making purchases with Walmart. I would recommend this to family and friends. In fact I have and will continue to others.

I love my Walmart MoneyCard. My old bank kept charging fees for everything and caused my account to be overdrawn several times due to THEIR own errors. I have never had a problem with my Walmart moneycard. I had a card before, and came back when my bank caused so much error.

I've gone to 2 Walmart money centers and neither could give me money so I had to pay a fee. No one seems to know what to do. I was in the one in White Plains, NY today and the money center staff sent me to a checkout clerk who sent me back to them, who sent me to the Walmart ATM which charged me a fee and only allowed me to take out $300! I NEED MY RENT. This is ridiculous.

I love this card. It's made very easy and convenient to load money on. It's better than carrying cash to get lost, if cards lost you still have your money. I've yet to be turned away from any business not accepting my card. It gives you a peace of mind not carrying a lot of cash and I'm more apt to save money because I'll spend cash without a second thought. Thanks Walmart for making it simple and convenient.

I have had this card for about a month. I got it because I do not like big banks and wanted a card I can receive my income tax refund on. I received my taxes last Thursday (2/23), spent less than 40 dollars and got 100 in cash back and my card was blocked after that. I was told to send in ID pictures. I have sent them in over 10 times only to be denied.

Walmart MoneyCard blocked my account and won't let me speak to anyone. I have all my finances of $7250 in my account and was blocked for getting cash back multiple times to avoid ATM fees. They don't send an email or text asking if it was me doing the purchase. They just straight up blocked me and told me I have to submit my driver's license which I did same day while trying to call them on their only customer service number. Their Customer Service doesn't allow you to speak to anyone if your card is blocked. I got a hold of someone and they did nothing and even hung up on me and wasted multiple hours of my day trying to speak to someone to verify my identity because I had bills due.

I had my taxes deposited onto a Walmart moneycard and that same day my card was blocked. I went online and submit my ID and waited. It was a Thursday and it says 2 business days but I have bills due and so I wrote an email and their response was that I hadn't submitted anything. So I did it again and still nothing. So I did it again and take a screenshot showing that it was submitted and received successfully. I'm still waiting for my money to come on blocked. I've had to take out a loan to keep my power on and have to pay interest on that while Walmart or Green is sitting there collecting interest on the money that is just sitting in an account that I can't access for no reason. It's a huge scam and I for one will never use Walmart money card again or any Green Dot card.

I absolutely love my Walmart MoneyCard, I have personalized it with a picture and have direct deposit going to it. I get my paycheck sometimes 2 days earlier. I have stashed and unstashed money as a way to save and I have also won $25 for keeping a balance stashed. The only draw back is when I deposit a check in my account I have to pay a fee of $3 to do so. So I am hesitant to deposit checks into my account. Can something be done to alleviate that fee? Otherwise I am very pleased with my card. I have other family members who have purchased the card since hearing what a great experience I was having. Keep up the good work!!

I am very pleased with my Walmart MoneyCard experience especially with the ease of use. I just wish I could have some of my load fees refunded. I spend at least $30 month loading my card. In addition I hope the new partnership doesn't change my view towards the card!

The card is very easy to use and the website is user-friendly. The people at Walmart are very friendly and very helpful at the cash place. When I use the phone they direct you exactly where you need to go. Then the customer service rep ask you if there is anything else you need.

I use my card every day with no problems. Easy to use and easy to check my balance. Great for direct deposit and ordering online. Easy and convenient to use! Can review all transactions on my phone and print out a copy when I need to. Recommend to everyone!!! Satisfied customer.

When I try to login to my account I never can. I'm yet to be able to access my account. Also seems every time I use it at ATM I can never get more than 300 dollars at a time. I had $370.00 on my card and tried to get $360.00 and it said I had insufficient funds so it cost me money for it to the me that I wound up spending $10.00 trying to get money off my card. I'm thinking about going ahead and activating the Netspend card I got in the mail and deactivate my Walmart card.

My experience with MoneyCard has been excellent except when I forgot my password. This site needs to work on that. I haven't been able to get a new password to enter the website. Maybe I am not doing something correctly. I have had to use the phone service.

My biggest pet peeve with the card is the loading fee. Each time I want to load money on MY card I have to pay 3 dollars. It's absurd! It should be free! I give Walmart so much of my business and money there is no way I should have to pay to use my own debit card. Also, why does it charge me an ATM fee even when I use the Walmart ATM. Most of the time the help desk and money center are so busy it's crazy to expect me to wait in a line just to withdraw my own money. I've been exploring other cards because Walmart is just being unfair and greedy. It's my money I work hard for. Why should I keep having to give my money away just to spend it?

It's suppose to be a faster direct deposit get it about 2 days earlier. It's a joke. I have direct deposit from work and I still get paid every other Friday. So the direct deposit isn't faster. It also states if I get direct deposit I wouldn't have to pay a monthly fee. I was wrong.

No complaints. The ability to stash and unstash money quickly and easily comes in handy. Direct deposit has always gone in without fail and even goes in a day early. With no overdraft fees this is my main method of paying bills.

I like the idea of being able to stash money away. I also like the fact that my direct deposit comes over every Wednesday. I'm curious to see the prizes I can win. Maybe you can reduce some of the fees.

I think it's RIDICULOUS that any time I want to order a card my acct. has to be stopped. It's a MARATHON to speak to a human and when you do they keep saying "I understand" when they DO NOT. I am absolutely looking for an alternative to this card.

You should not charge a monthly fee. Especially if someone uses the card for direct deposit from work. There should be no ATM fees if used at certain ATM. Other than that I have no issues with my card.

My account was blocked today. I've called and emailed, but still haven't heard. I set on hold the first for an hour with no answer! I called back again and set on hold with no answer for 2 hrs and 20 minutes. I was getting a refund for a motor I bought and now I can't use my card or get the money I saved out of the vault. The total amount is 4430 dollars and some change. How do I get ahold of these people to get my money!!

I have a money directly loading to my card each month a total of 300.00 so I don't think I should have to pay 3.00 if I need to add funds in-between. I don't mind the 5.00 service fee until I meet the required amount to have them waived but the 3.00 to load money is crazy.

I would like to be able to get more than $100 cash back at the register. 300 would be nice. That way I would not have to wait in that long line at the bank in Walmart. Oh PS and make the inside of Walmart shopping cooler. Every time I go in it's hot in there. Other than that I love the checking account. The banking it is awesome and the vault I hope that didn't hurt too bad LOL.

Overall I would recommend Walmart prepaid debit card to my friends and family. Had nothing but good experience from this card. When loading my extra money onto the card it's fast, friendly and quick. My paycheck is direct deposited twice a week and I have had no problems with that at all.

I've loved having my Walmart money card. Having a fee waiver every month has been the best! The online card management has been great as well. Being able to customize my card to my liking has been a wonderful experience. Being able to use free atms has been nice as well.

The Walmart MoneyCard is a good card. I got this card because I travel a lot and it's hard to find banks with few to no ATM fees BUT you can find a Walmart almost anywhere and use this card easily. It's also a user-friendly app and I like being able to stash money quickly for future savings.

In 5 months my information has been stolen three times! And it takes way too long to receive a new card. The first time I waited over two weeks without any access to my money. And when I did report the amounts stolen I was told that I had to call back and report them again once it was out of pending status. Why should I have to continue calling after I have already reported it? And why does it take so long to get a replacement card? I'm not happy at all with accessibility to my own money.

Very happy with my card. Get my check a day ahead of time. Used it anywhere. Will refer it to my friends and family. Have order online. Works good about to get a second card stash and unstash like I want get money back for using my card.