Walmart MoneyCard Reviews

I've had this card for many years but God forbid if you have a fraudulent charge on your card because they do not come to your rescue. I was compromised twice with my cards in the last six years at both times were legit fraudulent charges and they never ever sided with me. So I have shredded my card. I will not give him my business. They don't deserve my business. I want a company that stands by your customer not standing in front and don't do anything. This is ridiculous money scheme. So if you want to lose your money and someone gets in your account and spends all your money you're screwed. Plain and simple because they're not going to help you one bit. Believe me don't do business with them.

I lost my card. Had a new one sent to me with FedEx. Called my card. Activated it. Sent in my Identification but still can't use my card and it's still blocked. And to top it off you can't even talk to a live person. I want my money off the card. I don't want the card anymore. It shouldn't take this long. I've had cards before. This is BS seriously.

I went into a Walmart store and bought the card... I loaded $40 to the card as I tried to activate the card it told me my information wasn't verified and since I haven't been able to use the card. Upon numerous tries, I've came up with NOTHING. I don't understand how they can't verify my account but can take $5 the very next day for service fees when I've only had the card for a day. I'm so upset that Walmart has let me down once AGAIN.

I received this card as a gift, and instantaneously assumed it was a gift card. Whenever I attempted to register the card, the MoneyCard website would crash or simply tell me to wait 24 hours. I decided to use the customer service number and register my card. However, when a random associate asked various verification questions, he recorded the WRONG answers and not the answers that I repeatedly told him. I am now unable to use my card internationally or online; I cannot reload the card or withdraw money; if the card is stolen or lost there is no way to redeem the money on the card. The only way I will be able to use this card is in person (and apparently I only have 2 days to use the card) due to one person's error. In addition, there seems to be no way for me to contact another associate or redo the survey test with a Customer Service representative who understands me.

While I've always sent a direct deposit of a small amount to this card, Typically I received my deposits every other Tuesday around 12pm EST no later than 1PM, last pay my deposit got on by around 5am on a Wednesday. This pay I stupidly decided to send my whole paycheck and I don't see anything. I called and they said they don't hold the funds and they make them available as soon as they receive it. I think it's hogwash because how does the times keep changing and I work for USPS and not a private organization, and they submit their payroll in on time.

I've been a customer for 4 years and counting. I lost my wallet last Thursday so I asked for a hold on my cards. A stranger found it the next day and returned it to my previous address not only did y'all cancel my card and sent out a new one but because my address is different because I moved you ** put a block on my card and said that was suspicious activity. Not only do I have to wait seven days for the card but two to be verified as well. I have no money in hand. I'm a mother of two. I can't pay my rent because it's on that card so it will be late and I don't have any gas to get me through those days as well as diapers. I hate this company. I will be trashing the card and taking my direct deposit off. You guys are a nightmare.

I lost my card back in May and there were three transactions on my account that I didn’t authorize. At the time I called to dispute the transactions. Only 2/3 were posted. I called back to dispute the other transactions later on within a week. Both claims were denied because they were trying to say I added onto a dispute claim that was already in the process of being disputed which wasn’t true. I provided police reports and CCTV footage of the incident and they are still being denied and the transactions totaled up over $1000. If you want your money protected don’t go to this company.

I love the card and use it everywhere. Never had a problem with it or the funds. I wish there was a way I could deposit a check from some of my customers that buy my cakes or some features where they can transfer money to my card account. Not a major deal breaker tho!

I love my Walmart MoneyCard!!! Always easy to load up when needed and never have any problems! I have had my card for over 2 years and it is amazing! I will continue using it and get another one once this one expires.

I love the Walmart money card. I get paid 2 days earlier and even won 25$. I earn money back for spending at Walmart stores. The only thing I would change is getting money off card free of charge at certain ATM.

I love the Walmart MoneyCard! It allows me to keep my account in the positive and not bounce checks (accidentally). I love the early deposit feature also and the fact that I can write checks, but it comes out automatically instead of waiting for it clear. I recommend it to everyone.

So I have been locked out of my account and unable to reach a live person. It has been a week and I haven't heard from anybody and when I call support I remain on hold for over an hour only for the phone to eventually hang up in my face. I am beyond upset and I wouldn't recommend anyone to get this card. From a hard working single parent who currently doesn't have a dime but work 7 days a week with no access to MY MONEY!!!

Someone hacked my account on Sept. 20, 2017. They stole $193.92. I contacted customer service the same day and they informed me to take all my money off my card and wait for a new one. I received my new card on Sept. 29. Today is Oct 1, I have been calling the customer service number since the 29th and still have not been able to get a hold of anyone. For 3 days I have been calling and waiting on hold for hours literally. All I want is my money refunded to me and they can keep their card. I AM DONE WITH WALMART MONEY CARD!!! Get additional lines so people can be reached. This is HORRIBLE!!!

My account was frozen over a month ago and the dispute was settled out of court on September 1. I still have no access to my account and when I call customer service, the automated system says my account and ss numbers are invalid. What can I do to talk to a human being?? I have bills that are past due and if this is going to ruin my credit I will be speaking to a lawyer. Please respond so I know how to resolve this issue.

They got ahold of me finally. I had to submit 5 complaint ticket s vmbut they did unlock my card were I was able to get my money. I give the four stars simply because it took me so many times to get them to contact me. But I was very pleased to gain access to my money on the card.

I purchased a Walmart MoneyCard and it is saying that my social doesn't match their records. I registered the initial card it came with and when my card with my name arrived and I tried to activate it, it says that it doesn't match their records. My social doesn't match. I tried calling the 800# on the back of the card and I can't get to a live representative and that is so aggravating because I have money on a card that I can't access. I tried inputting card number and when I put in my social it says it won't match. I need help with this issue!!!

I have had a Walmart MoneyCard for several years, and I like the convenience. But something I have noticed over the years is that money keeps VANISHING from my account with no explanation. It's happened MANY TIMES over the years. I have never complained because most of the time it's just a few dollars at a time. A few times I believe it's been as much as $30.

I have had my card for a few years now and have been pretty satisfied until recently! Today 9/28/17 the website and app has been down for several hours, try to call customer service to get answers only to receive an automated message that hangs up on you at the end! It's very unsettling that you have all my money which I can't access and even more unsettling that I can't speak to anyone!!! And since most of my funds are in the vault, I can't transfer any money to feed my family or put gas in my car!!! I'll be changing services ASAP!

It's been 3 1/2 hours now and can't access my account... Can't make a purchase... And most importantly my paycheck is direct deposited and have no idea if it's even there. I understand problems come up in all businesses but the thing that is the most frustrating is that I will get no answer or if I do it will be a form letter saying sorry. The worst thing is that ((and trust me I realize this is going to sound like a B.S. line)) but I'm a single father and wasn't able to feed my son.

This is the most low down dirty service I've found for the lower class. Their customer support is horrible, unhelpful, and rude. Support email is even worse if you get a response. Do you have a problem? Oh well. They don't care one bit. Can't login? Who cares? Not them and not their support. I've been getting my direct deposit sent to this money card and if it's not late, then the website is having issues and I'm unable to log in. Fact: I work in HR and send out the deposits so I know they're on time, I know the username and password, I can also see when it's been accepted by Green Dot. What does support do? Nothing. Literally nothing. Every single time. Currently unable to log into the website on my iPhone, laptop, work computer, or anything. Support is useless and patronizing. There should be a class action lawsuit against this crap excuse for a company.

I've had this card for about a couple months now. No problems... But I think Walmart stole my direct deposit. My money is on my account every Wednesday. Now there's no money and they say I have no direct deposit... Please help. When I do get my paycheck that I worked hard for I will be switching from Walmart MoneyCard because I can't even talk to a live person when I have a problem.

I've been using Walmart MoneyCard to pay bills and support my children. None of Walmart's business what I do with my hard earned money. They limit you to 2999.00 max. Then if you spend a certain amount during a short period of time they block your account and close your account without any notice... When I tried to speak with customer service. They have no resolution to the issue except "oh I'm sorry for your troubles." As of this moment I have over 1000.00 dollars in limbo that I cannot recover since my card is blocked... I have called the federal trade commission... I wouldn't recommend Walmart for anything. New world order store. No doubt in my mind.

I wasn't going to comment about my situation until I read a handful of other reviews from people that were sadly unfortunate to have had the same problem as I have recently had. Let me start off by saying that I have been a Walmart MoneyCard holder for over 3 years without any issues whatsoever. I had gotten my veterans benefits, and financial aid refunds from school direct deposited to my MoneyCard account, for the whole time that I had the account without any issues.

So I called Walmart Money Card the other day to let them know that I had to unauthorized transactions on my card. I asked the lady to send me a new card and she told me it would be here within 7 days, well the card did arrive in about 4 days. But when I try to activate it, it said that it was blocked and that I had to send a driver's license or some other form of ID in order to unblock it. I did that today and then I was trying to call them to see if they received it and then I get a totally different message that says my account is closed and I will no longer be able to add money to it or receive deposits. My military pay is going into that account and I have bills to pay and I don't know what in the heck is going on!

I was informed about the Wal-Mart Moneycard by a Money Services employee. She loaded money onto the card and told me that it was ready to use and that I could register it online to receive a permanent one. Well, I registered it online and now I cannot use it at all. The paperwork that came with it says that I should be able to use it just like a regular debit card. That was 2 days ago. I have been calling every number I could find relating to Wal-Mart's Moneycard services and I finally reached someone today. She said that there was a glitch in the system and that my information could not be verified. So not only can I not use the card but I cannot withdraw my money either. On top of that, they took their $5.75 maintenance fee for a card that cannot be used. I don't care if I have to shout it from the mountaintops, I will tell everyone what you are doing to me Walmart!

I've been a customer many years. I've never had a problem with this card. Until now! Everything was fine until I had my card information stolen and the thieves took over $500 from my card. First of all, they had the nerve to charge me to replace my card. Then, they told me that they weren't going to honor some of the charges I disputed. Mind you, I canceled my card immediately (the same day) I discovered the charges were made, and went for days without money while waiting for the new card because I only had $20 cash in my wallet when I discovered that my card information had been compromised.

How terribly disappointing! We have suffered a 90% loss of our home due to Hurricane Harvey. A friend sent a Walmart Money debit card for $50. We cannot access the money and the monthly fee continue to be deducted. The local Walmart staff worked to assist us to no avail. They even reported others with same issues. You CANNOT REACH a live person on their phone number. Yes, they the computer informs you of you the balance but that is all! NO Customer support! At a time when you need things most, no access to the money your friend so graciously sent. EXTREMELY DISAPPOINTED. We do not have time to await a written response while the company continues to deduct fees. Quick way for them to make money and not provide anything in return.

I desperately tried to contact Green Dot because I received a Walmart prepaid card that they issue. I never applied for this card. I didn't even know they existed. Their customer service is automated. I cannot get a human being without giving the last 4 digits of my social security number. I am very hesitant to give my SS#, especially since someone appears to have my information. I called the customer support for the Walmart prepaid card, all automated. This is very serious issue. Someone needs to contact me immediately!

Well first of all I told them that it got denied on transaction and it kept getting declined on everything. They were being rude. And couldn't understand them. Then I get an email it's blocked for unusual activity and has money on it. It wants me to identify myself and it won't let me! And the customer support line won't let me talk to a representative!

Very upset and disappointed. I lost my money card on September 17th. I called and had to go through an automated system for a replace card and I really needed to speak with a live person which the 800 number don't even give you the option to speak with one. Now I'm stuck with no money and waiting for a card to come in the mail and bills are due. Is there any other way of getting my money without having to wait for the card in the mail, I'm sure it has to be a way.

I purchased a Walmart MoneyCard a couple weeks ago and it is basically worthless because it will not let me create an online account, it will not accept my birth date or my 3 digit security code. I cannot use my card at the checkout because it says I have not created the account. Well it wont let me. I have tried many times to no avail. I am extremely upset and I want my money!!

On September 16, 2017, I dialed into my money support number and learned my account had been hacked. I immediately called the number and clicked the option for my card being compromised. The person told me I had let someone use my card. I said, “No, I keep my card with me at all times.” They said I gave the numbers to someone. No I didn't. The support unit refuse to file a fraud claim and said I had to wait until it post to call back. I asked for executive resolution and they said they had completed the ticket but they never took my number. I said, “You have no number, how are you calling me back?” They then asked for the number and disconnected the call.

Hey I'm kinda angry. I bought an account with 55$ on it to pay my bills and my card is being declined. I really need it to be fixed within the next month. Can anyone help me? I've been trying to talk to a live person and not a robot! Contact me back!!

The email verification process does not work. I am attempting to set up the notification alerts and it does not work. Very disappointing and it makes you afraid to continue to use this card after reading reviews.

I received a phone call today from a gentleman name Daniel, he was responding to a comment I had made about feeling double charge using the Walmart prepaid card. He definitely did his research before making this call to me and after greetings were made he gave me heartfelt words about the hurricane (Harvey) that had just hit my little community and family pretty hard and then this man that doesn't know me or my personal situation begins to tell me that he is going to refund all the fees back to my card in lieu of the disaster that I may have endured. I cannot tell you what a blessing this was and at the perfect time too. God showed me once again to not lose faith and Daniel delivered that blessing to me today!

Why does the website not allow you to update things like your email address? Also you can not go digital allowing you to use all the services of the product. I have tried once and was told by support to just go buy a new card costing me more money and fees. I have the new one now and still can not do what is being offered. Is this false advertising? Is this lying to a customer to get them to purchase a product so you can charge them fees and then not allow them to use the product? What is going on here. I love the product as I have used it in the past but this crap with some of the features is horrible and when trying to get help to resolve the issues just being told to purchase a new one is horrible, fix the problem!

Everything is great except 1 thing. When there is a holiday there is an extra speech you have to listen to before checking your balance. I would love the ability to prompt out of listening to the whole thing. Besides that, I love the Walmart money card. I would love the ability to get a Walmart credit card even with bad credit. Even if it started out with 50 bucks till trust is built. At least for the customer that has been with Walmart money card as long as I have. Keep up the great work.

I ordered a Walmart MoneyCard on 08/25/2017 online and my direct deposit came on the card from my employers on 08/31 and 09/01 and I have yet to get my card or my money off the card. I called after the 7 business days and I was told I would have it by this date, then I called again and someone told me I would have it by end of the day delivered to my door, and then I called and spoke with a supervisor who told me that I would have it 3 business days expedited a new card and he would call me on the next day to confirm card will be expedited. This was last Thursday, still no call or no card and I have not been able to get my money. I wired myself some money and have been paying fees. My rent is late and other bills because of this and I have no idea if I will ever receive the second card. All I can do now is go to the secretary of state and demand they release my money. It's been 14 days no card or no way for me to obtain my money.

So far, it's been great. I don't have a Walmart close by to reload or to avoid atm fees, but the card has definitely been handy. Haven't had any issues and hope it continues. Would definitely recommend it to anyone who doesn't trust the banks.

Love the card. Always helpful. And love winning money. Website is easy to use. Like getting text messages with balances and deposits. Wish could get texts after each transaction. Easy and fast to replace cards. Like being able to add another person to account.

I have enjoyed my Walmart card and the ease of you it provides! I get my money on my card quickly and the app is very resourceful. I can use it anywhere and get notifications through the app to my phone and email.

I have had my Walmart Money Card for a couple of years and just last week my card information was stolen (although the card is in my possession). I live in Alabama and my card was being used in Plano, TX. I have not received any updates about getting my money back. When I did call an employee told me to ask the store for a refund. Plano police and the Sam's Club store have yet to receive notice of my dispute from Walmart Money card. The customer service people are rude and barely speak clear English. I would never recommend this card to anyone. This has been the worst experience ever.

I thoroughly enjoyed my Walmart money card. The only thing I wish it didn't have as many fees and that I can get more money at one time off of my card but I've never had any problems with it or the card itself.

I don't think we should be charged $3.00 to add money to a card when we do it at Walmart. And then still be charged a monthly charge makes no sense. I mean we are charged enough for all other things. When we use the service I feel like not getting our money's worth and will lose a lot of people that way.

I have been dealing with my Walmart card for almost three years without any problems. For the past month I have not been able to reach anyone at customer service or get a balance check on my card. On top of that, my account has been tampered with. I am very disappointed in the non-service I have received from Walmart and I can't believe that after a month, all the phone recording says is "we are experiencing technical difficulties." With this being such a big company, you would think they would have the decency to send out notifications to the customers to reassure us that we are secure with them.

Happy with card for the most part. Ridiculous the fee to make an ATM withdrawal, but I like the fact that I can deposit checks electronically into my account, although it takes a very long time. Card is okay... Takes too long to receive personalized card, which makes it impossible to make ATM withdrawals, which causes problems. Also, the five dollar monthly fee is a bit much too.

Honestly I have had the card for 9 years now. I haven't had an issue until this year. I would say the last 3 years I made that my go to card and did away with the bank altogether. Now I haven't had issues until the past year, but every issue was not handled! I am shocked. First, they cashed a check in August 2017 that was written in December of 2016. Outrageous. No need to get into detail with the 2 week process and headache that was. Green Dot corporate had to get involved. A few weeks later my card had be swiped. This has happened only once before. The previous time this happened they credited my account same day sent a card out no issues. Now my card has not be swiped in quite some time, so maybe the protocols changed because this year was different. I received a new card yes, but my money was never returned. They completed an “investigation" and was denied.

Need to eliminate the 3 dollar fee every time I put money on my card, and I even have direct deposit from my job. There shouldn't be another fee for adding more to the card. Other than that the card is excellent.

I love the card for internet purchases. I never worry about someone gaining my account number and using the card, I only load the card when I’m about to purchase something. I do feel the 3 dollar a month service charge and a 3 dollar loading fee is excessive. I think if the card is only going to be used for internet purchasing there should only be a 3 dollar loading fee is.

I've had my card for around 9 years. Never had any problems. Love it! Minimum service fees. Can check balance online or with a text. Super easy! I find very few retailers who won't take my card. And if they won't take it, I won't do business with them. Love getting paid a day early!

I send my daughter’s dad money and he sometimes sends it back and forth and this option has disappeared. We can not inter transfer money card to card. Please fix this if I would like a better rating. Also dissatisfied when your system goes down and can't do anything.

I don't regret joining Walmart card. I'm very satisfied with the service and the card benefits I receive. I had an issue once and it was resolved quick in 3 days. I can also help my daughters in Puerto Rico from where I am here in Florida. Thank you!!

Love my card. Works great and I get my check two days earlier. It's fast and I can get cash anywhere I need to. Thanks Walmart for the card my. And I can use it anywhere I need to. I'm loving it. What else can I say. It works when I need it. Just wish it had a overdraft.

I deposited money to my card $250 dollars. The same day someone took my money and but then I had fill out a dispute form then they charged me for replacement card too. I really don't recommend this card. Customer service sucks too. They don't know what hell they doing. I put this on anything I love. I work hard for my money. So with this said ** all you people's.

Have not had any problem. Card works perfectly everywhere. Online or in a store, my Walmart Green Dot card has not failed me. I never have the need to carry cash anymore. Only thing I don't like is the monthly charge for being poor/not having a good enough job...

Awesome. Thanks. I love my MoneyCard, I am able to get my benefits 2 days earlier and I love that I will say that I do have problems with the login and do become more frustrated than relaxed at times. I still love my MoneyCard and I am very thankful for this service.

Very satisfied with the experience. Convenient and useful. I use it everywhere I go. Traveling for work you really need this. It's very convenient with the direct deposit. I have not had any problems using this card anywhere. I would highly recommend this card to all my friends and family.

I love having the Walmart card. It's very useful. You don't have overdraft and you know how much you use in their own time. Ten to Fifteen dollars and the savings and they (cashier) will give you money too for doing it so I will recommend this card to anybody and I also love to have it.

I reported my card lost so, customer service put a block on it. I was charged for a new one and never received it. I can't get the proper customer service from you all even after I found my old card and all my money is on it. I can't pay my bills or rent due to the extremely poor service.

I wish there were more convenient and quick places to reload money to my card other than just Walmart stores. Also the direct deposit option does not work for me. At times, I would also like to be able to add more money to my card than is allowed. Otherwise, I am very pleased with my card.

I setup a Wal-Mart Money Card account and verified my personal information. After I activated my card and deposited money they blocked my account. I called the card customer service number and they said they would give me a call back within 4 hours. They never did, and when I called back they said they would give me a call back within 24 hours. Now they have my money blocked from me using it and won't give me any reason why they did it.

I have a Walmart MoneyCard. My e-mail address was and still is incorrect. Instead of **... It is listed as ** which does not work. I have reached out by e-mail and Twitter all I get is case closed. No I still am unable to go digital due to e-mail not verified. 2 cases no email update!!! Very upset.

The Walmart Money Card is an extremely convenient debit card to have. I get paid two days earlier than before and that helps with paying my bills before the due date. When I need to take money off of my card all I have to do is go to the customer service desk at my local Walmart and take the money off. The fantastic thing about this is that I do not have to go to an ATM and withdraw my money and get charged a fee for using the bank's ATM. There are no fees charged to me for withdrawing my money. Another great advantage to this card is that when I use my debit card to purchase gas from Murphy USA gas station I get a percentage back and so far I have close to $35 dollars that I will be getting back next month. There are plenty of advantages to this card. I recommend getting this card.

Was a customer for five years. Anytime I needed to call and talk to a person it would take numerous calls explaining the same thing over and over before a resolution. The last instance of money being electronically transferred from my account through their website without my knowledge made me not want to do any business with them ever again. I had to call three times that day to get someone to take action.

After being a customer for over 5 years I was disappointed to learn that you guys stop doing money transfer from Walmart card to Walmart card. I'm on a fixed income and I really can't afford to pay $3 to load the card every time I need to send money to my kids who has Walmart cards. I really hope you guys could reconsider and start the service again as I'm going to have to leave you guys and go to a company that does card to card transfer for free.

I have been a customer for Years!!! I have the app, and I can't use all the features like mobile check deposit and managing my alerts. Says I need to "go digital" confirm my email with a code and consent to electronic disclosures. Which is fine if it would work!!! I have been trying for days! I have checks to deposit and need to change my settings and I can't! I call customer service, they "create a ticket" you don't hear back from anyone and, it still doesn't work!!! What's the point of your app when I can't use its features or consent on the go digital even off your website!! No one will help me or at least fix the problem!!!

It's ok. Haven't reloaded it yet. I hope to be able to online with my direct express card. I'm bummed that direct deposit won't work for me because I have a payee. I love Walmart. That is one reason I got your card. I'm trying to build my credit and they said this is one way. Thank you.

I've only had 2 issues & they've both been with the CS dept. All they seem to do is read off a screen, they don't listen to what you're saying so 8 out of 10 times, you're left with 0 service. As long as you don't have any CS needs or questions, the card is great.

I am in DESPERATE NEED of a REPLACEMENT CARD. Your site once I'm able to navigate to it will not let me make a card! Very aggravating. Other than that I really like this card. Your site needs to be more USER FRIENDLY. I need a new card as soon as possible. Please, please, please.

If you are trying to get back on your feet and save money, the Walmart MoneyCard is a great choice. I've been a card member for almost 2 years. The benefits are great... direct deposit, money vault and chances to be entered in contests. It's a great alternative, to a bank. Anyone looking for another way to save and budget should definitely give this card a try. A definite recommend.

I have repeatedly had very bad experiences with customer service on my Walmart Green Dot Visa card account. The most recent experience has left me without my paycheck for a month! It started with 2 emails. The first informed me that my challenge questions had been changed. The second said that someone else had transferred every dollar of my account to an email account I did not recognize. (I did not even know such a transfer was possible nor do I understand why it was allowed.

This isn't the first time I've had problems with this company!! Green Dot aka (Walmart MoneyCard) has only 1 answer, "We can't help you with that". I just had an unauthorized transaction on my account and found out 3 days later that the money was missing! I called to get the money put back in my account and get "We can't help you. The money is in their account already". So what they are saying wooing me is if you get an unauthorized charge on your account you’re SCREWED!! Doesn't anybody that works in customer service know how to do anything???

I have been the cardholder of one of the black Walmart prepaid Visa cards for well over 4 years. It's personalized and thats one of the many perks with this card. As long as you load $500 within each 30 day period then the $3 monthly maintenance fee is waived. With paychecks being direct deposited then it is highly likely you'll never have to pay that charge. The main perk, I'm literally paid 2 days before my coworkers and even bosses! Reloading is free. Daily balance alerts straight to my cell phone via text message. As a current cardholder, though, I don't find it fair that new members are now getting a $25 bonus just for activating a new card. Lol... Where was mine 4 years ago??

I've had 2 Walmart debit cards for a couple of years. I use them for everything. Just recently I tried transferring funds from my card to my sons, but was unable to. I tried for 2 days. Finally I called, only to learn that's no longer available on these cards. Why no warning? My son is away in college, that was the easiest way to get money to him. I've always loved using these cards, but I lowered the score because that was a big reason why I use my Walmart Money Cards instead of my bank cards or any other debit cards. They are/were more convenient.

They froze our paychecks, right after getting them. I have been using a Walmart money card (Green Dot Bank) as my bank account. I have almost $1600 in there. I tried using my card at the store on 8-16-17, and was declined. I called customer service, (not U.S. based) and was told I should put my groceries away, because corporate is closed until 5 am Pacific time. I am in Hawaii. I waited until 2am my time, and called again. After being on hold for 1 hour and 17 minutes, they finally answered. Went through the runaround, and finally got transferred to "Joseph." He told me per their rules and regulations I either made too many deposits or used too much of my own money, and my account is frozen. I asked him if he could place me in a spend down status, instead of frozen, so I could at least access my funds. He said no. Then said he cannot release the hold on my funds either.

My account was hacked and my $710 stolen. So I sent a letter by snail mail to the concerns department address for Wal-Mart giving them a detailed breakdown of what happened, which was as follows: I received an email saying my security questions had been changed which I did not do. I tried to log in online to see what happened and my password had also been changed without my authorization. No one has access to my card and my password was both long and unusual. The email also included an IP address of the point of origin.

We purchased Walmart debit cards 3 years ago and have used the transfer money feature since my husband works out of state and there are no national bank branches in our area to use jointly with ease. This was our best option to be able to transfer money back and forth to one another without high fees from wire transfers. It worked great for the last 3 years and we transfer money almost on a daily basis (small amounts normally and a few large ones a month). Fast forward to today when my husband was on his way back to our state and his work truck breaks down in the middle of nowhere. I tried transferring $100 for a place that he can stay overnight until his employer could send help. The creature kept giving me an error message "the transaction could not be completed, sorry for the inconvenience." I had just transferred $20 for his meal a few hours before that.

I loaded my card one time. I got a double charge from a local convenience store. I disputed the charge and never got my money back. I want the eight dollars and change back on my card before I use it again.

I have really enjoyed this card. I get my money when I am supposed to get it. I have had no problems whatsoever with this card. I would recommend this card to all my friends and family because they would get some good use out of it. I hope that you continue to give me good service. Thank you.

Without even so much as a warning, my account was/still is locked due to "suspicious activity" So I call the number on back of the card. I get told that I actually have to wait for someone to call me. Some case reviewer or something. Meanwhile, this is all happening just as I am getting paid (I have direct deposit). It all started when I tried to log in to my account as usual, But it kept saying my password was wrong. After 5 tries it locked me out totally. And my card gets declined. 2 days and no one has ever called me. It does no good to call them back because you just keep getting the same answer no matter who you talk to. "The case reviewer will call you back tomorrow."

Tried call. Was online for two hours. Didn't get a support help. They deducted 3.00 fee twice in on month. 3.00 on 8/13/17 and again on 8/25/17. 3.00 monthly fee. Not 6 not 10 but 3.00. Why are they doing that and no way to find out.

I'm disabled and I'm in severe pain 24 hrs per day everyday, so anytime I have to do anything extra it's an effort. I set up direct deposit years ago for my SSA monthly check, therefore I'm not suppose to be charged a monthly fee. Since you started posting these checks "Early" sometimes my acct shows 2 deposits in the same month and none in another month. So, a fee is charged. Getting it corrected is a hassle!

I rarely receive text alerts and sometimes it be an old balance. I love it except for the hidden fees. Also, I thought it was gonna be free like you all advertised and I'm getting charged. Also I'm locked out of my account and I couldn't get it unlocked.

I really love my Walmart MoneyCard and how easy everything has been so far. At first I thought I would have problems using the card, however so far no one has refused it. I have been to several states now and no problems.

I am very pleased with this card. I like what I can do with it. I get my direct deposit early. I can move money back and forth to limit my spending. I do wish there was a way that if you stashed money away that interest could be accumulated on it. But all in all I am pleased.

I called because I was originally told I would not be charged a fee when reloading my card. When I reload the card I kept getting charged a fee. I could not understand why I kept getting charged and called to see what was going on. After the representative looked into everything apparently there is no fee for loading when cashing a check. I was mistaken because I was only loading with cash. So that was clarified for me.

I have been more than happy with my card and what I can accomplish with my card. However, after using the card for over 10 years, I have been very upset that after years of being notified of deposits and balances by text, that suddenly stopped, and after many calls to the company, all they ever told me was that I needed to go online and put in the needed information. It was always there, and I have redone it many times to no avail.

Love the card and the fact that I can get direct deposit on it. Plus my card is a picture of my son so I think that's cool. Only problem you have is my account information online. My transactions are all over the place and sometimes I think they mess it up and transactions from the previous month that have already taken money off my card are reset and put on the current month and take money out again, but I can't prove it because the records are so messed up. I don't like using my card a lot because of this issue.

I have been using Wal-Mart cards for years. Quick and easy to use. Direct deposit is very fast. Usually receive it the day before. Wish there were more places to use free atm. Don't like having to pay to add more money.

When I first got the account and had direct deposit. There was a promo going on for "Get $25 when you direct deposit $600 into your account." Well, I got the 25 but then someone on the other side deposited another 25 and then another 25 dollars. Which in turn made me negative $50. It wasn't my fault for the entire mistake. I did use the money for gas so I could continue going to work. But I shouldn't have been punished for it. I thought it was for the sweepstakes, but as it turned out, it wasn't. So, my experience could have been better but I have no other complaints. Giving you a 4 out of 5.

I was getting direct deposit on Tuesdays but today for some reason I didn't get it when I really needed to pay my bills. I will be switching to someone else soon as I can. I was expecting as you advertise get your Direct Deposit two before your pay day that did not occur today, and I also check with the issuer it was Direct Deposited on 08/15/2017 but nothing on my Walmart Card.

I had cancelled my online order within 30 minutes after placing it. I had a family emergency and I was going to be leaving town that same night and I wasn't sure how long before I returned home. I called Walmart.com and explained my situation and honestly the lady helping me was very nice, and understanding. I then called my Walmart Money Card so I could get my funds back on my card. The person assured me the funds would be on my card later on that night. Well I didn't check my funds until the next day and no funds were put back on my card.

On August 9th, 2017 my card had 26 Transactions plus 26 cross over fees that I nor did my husband do. Having to fill out the transaction dispute forms are a nightmare. And talking with account supervisors with accents I can not understand is very frustrating. I'm just very curious why there was not a freeze put on the card. Some transactions were .06 cents. And also, all these transactions were all done in one day. I'm just very disappointed. I've been with this card for years and this is just mind blowing.

I have my payroll check direct deposited to the card. Pretty often the situation comes along that I really need to withdraw almost all of my pay off the card. The only thing about the card I don't like is that the card limits me to usually no more $250. Now usually my pay is around $600 every deposit. It would be a lot more convenient for me if it would let me withdraw at least $500 at once when I need to. Other than that, I'm very satisfied with my Walmart MoneyCard.

I don't receive need cards and mine get worn out before my renewal, and with all the changes, like the new card readers, we long time members should get the updated cards?! I've never been able to use my card at any ATM?? Besides those things, it has served all my needs for a lot of years now.

I got a message my card problem was fixed. IT IS NOT! My debit cards WILL NOT dispense cash through ANY ATM! The screen always shows TRANSACTION INCOMPLETE! NO OTHER EXPLANATION! Please advise what can be done. It would be nice to have the card work correctly! Let me know.

I've had my card for a few years now! But no longer able to get into my app because I can't remember my password and have not been able to get assistance or help! It really stinks to have to call the number every single time when I need my balance.

Use my card constantly... I just wish there were cheaper reloads. I live 20 miles from the nearest Walmart. Doesn't pay to drive there just to reload. Also wish the monthly fee could be waived with a minimum deposit -- Otherwise I love the card and convenience.

Very happy with the no load fees bummed with the monthly service fee. Work's great for internet shopping and online bill payments. Love the customize able card and account service online is wonderful. The email bill pay reminder is a great thing for the forgetful type like me.

I have liked using my card, but I have had charges before that I've disputed and you always tell me you can't fix it or get the company to refund me either, but I love everything else about the account and card, will continue to use this account for now.

Walmart charges 3.00 to cash or put money on card and then the card charges me monthly service charge. It cost me to use the card if I withdraw money from ATM. IT COST ME TO GET MY OWN DAMN MONEY. I AM REALLY SICK OF IT. WALMART HAS PISSED ME OFF.

I have had the Walmart money card for a couple of years now and I actually have two accounts. Everything has been great except I keep getting charged random monthly fees for both even though I have direct deposit on both accounts. If I do not call in regularly to have it refunded, I am simply out of luck as they will only refund fees that occur in the last 90 days even when they are in the wrong for charging them. I have recommended the card to others, but told them to beware of the hidden monthly fee. It is obvious that Walmart or its issuing bank are not concerned about fixing it, I have brought it to their attention multiple times.

When my card expires will you send me a new one or do I have to get a different one. Thank you. Diane **. I have no problems with your card and think it's great. I really would like to have a answer to my question, it would really help me.

Careful. They can be really difficult to work with. I can't do business with people I can't understand! Also I had an experience, I withdrew money and it was not issued. I filed a dispute, 10 days minimum wait? Why? Chase admitted it was in error and I can't even provide more evidence. You lost a customer you had for years!

When I first started using the Walmart MoneyCard I enjoyed it and it came in handy for me. Last Thursday I tried taking a picture of my Pay check which is a printed check from a pretty big company, and it said it wouldn't accept that type of check. What type will it accept? Then I wasn't even able to get my check cashed at Walmart or Food Lion because of trying to deposit the check on the MoneyCard. It made it as if it did deposit the check when I took the picture. I even spoke with someone on the phone from the MoneyCard Services and I told them about not being able to get the check cashed at Walmart the first time and they assured me there would be no problem getting it cashed. I tried at Walmart again and Food Lion and still wasn't able to get it cashed. I finally had to pay $8.00 at a bank to get it cashed.

For the most part my experience has been good however, there have been 2 occasions the I had to dispute charges and you were NOT FOR THE CUSTOMER. You were for the retailer and that marks for bad service the second time. The retailer gave me the credit and you still cancelled my card that I have had for like 5 years, which was very upsetting.

Every time I have ever needed assistance, the customer service rep I have worked with was helpful, friendly, courteous, even though occasionally it was hard to understand what they were saying through their accent. Always have had a quick and easy resolution to my problems.

I enjoy the *cashless* convenience of using my Walmart card everywhere I need to. Plus, I appreciate this accessibility of various Walmart locations whereby I can easily load my card. Lastly, I benefit greatly by managing my finances through the text messaging and online features. Thank you so very much! :-)

I had a fraudulent charge on my card. This is a horrible experience alone, your bank should be there to assist you. That was NOT my experience. They didn't take notes on my original phone call when I saw the pending charge. So EVERY time I called I had to explain everything. Sent an email they requested and never got a confirmation. They didn't explain the entire process and originally made it seem like I would get my money back in 10 days. Waited for them to call or email like they said they would. They didn't. At 11 days I call them, and they say my dispute was overshipping NOT fraud so they declined it. I corrected them again and now we have to start ALL over again. I have my checks direct deposited in this account and now I am wondering if I should continue.

My experience with my MoneyCard has been great. I'm actually shocked that I have no complaints, what so ever. I like the fact that I didn't have to do anything after my replacement card came in the mail. My direct deposit was automatically updated.

Had a problem with adding multiple accounts for a utility vendor with your online bill paying that took a while to sort out, but was eventually remedied. My older card does not have the vault feature, which I would find useful, but overall the card has served me well.

I put money on my card and all my information was taken off my card without my permission. All my info was changed. I will never ever use Walmart MoneyCard ever again and I will happily tell everyone I know about what happen to me so they won't have to go thru the same thing I did with a Walmart MoneyCard.

It’s been a wonderful professional experience. No problems, and no thefts that I know of. I have also used the direct deposit and the staff was helpful and deposit were fast and easy. I would recommend this to anyone. I use my money card everywhere. I load it and my money is secure and safe. I have had no reason to change banks as I have been using a Wal-Mart Visa for 3 plus years. It is easier for me to travel lightly, without a wallet of the burden of losing cash. I only carry my Visa and my driver’s license. How about that?

I've had these cards for almost nine years! I like the fact that you can get an extra card for a family member. That is what I did and now my mom has the other card and I get to send money to my mom to another state through these cards and I don't pay extra. Awesome!!

I have a disputed transaction with Green Dot Bank as somebody stole my entire social security deposit on July 21st. Today is the 7th business day and I have not heard about what the resolution is. I sent my money to no one. I am a 72 year old man on a fixed income, and nobody at Green Dot will listen to me. PLEASE HELP ME, as I had to borrow money to pay my apartment rent and I need to buy food. I need my money refunded to me.

I am very disappointed in Walmart master card. It is not set up for people on a set income. It is not set up for people with set incomes. At the end of a month I have will have to pay 20 plus dollars towards reloading fees not counting monthly fees. That's 20 dollars of food or gas to doctor for treatment taken away. I purchased this card to pay bills so I don't use benefit card. Netspend does not charge to reload their card. And it doesn't have to be 20 or more dollars each time. So very disappointed.

I have been having trouble checking balances of my accounts via text. I tried to reach out to customer service online and they just told me the account alert feature is not available at this time and for me to use another method and they closed my case. No follow up, nothing. It's has been over a month and I still can't check my balance via text.

I got married in October of 2016, my wife changed her last name and ever since we have been trying to get her a replacement card with her new last name but have been receiving the runaround. I also don't like the fact that there aren't any ATMs you can use the card at without any charges.

Not receiving text alerts when people send me money, I do not get the text with the link to pick up the money. I called the customer service number on the back of my card and a week ago they told me they were working on the problem but it is still not fixed yet. Very disappointed with the time it is taking to fix the problem. I can not pick up my money when people send me money which is a real problem.

I appreciate the service. I haven't had any issues until recently. The last couple of months I can't text for my balance info. I called about it. Support told me they are working on it. I hope it will work very soon. Otherwise I am very pleased with it. Oh. Do you post the winners of the 1000.00 anywhere?

I cant load more than three hundred in one day but I only can do this one day to do all my payments so this make my routine of my bills fail. At least one thousand will be way much reasonable because the reason I have it is to control my money and my bill and it’s my money in advance anyways.

I received a Walmart MoneyCard for my bday and when I went to use it, it could not be found in the system. I took the receipt to Walmart and the card and after an hour and more we finally was able to reach someone who informed me I needed to send a picture of the card front and back along with a picture of the receipt. I have sent 15 emails and received 14 confirmation that the docs were received. I have called for 5 straight days and every single time I was told that they did not receive the documents, asked what email I was sending it to, asked my email and what I placed in the subject line. My answers to the questions have not changed. I even went as far as to sending a video of the receipt and the card. After submitting the documents the automatic response stating give it one business day for a response however I always have to call them.

I found one ATM close by that doesn't charge a massive fee, but would like to be able to use others that don't require a $2.50 transaction fee on top of your $2.00 fee. But for the most part, totally pleased with the service.

You charged me $3.00 on July 29th, and I deposited $1,000.00 on July 31st. Please refund my $3.00 since I did deposit $1,000.00 in the month of July. I was under the impression that you don't charge a monthly service fee if I deposit $1,000.00 within each month.

My Walmart MoneyCard was declared invalid 3 times on 08/03 when I tried to purchase $20.00 of gas at Sam's Club. The balance available on my debit card when I drove up to the gas pump was $77.18. I first put my Sam's Club membership card into the pump. The membership is set to expire in November of 2017 so IT IS IN GOOD STANDING. Then I inserted my Walmart MoneyCard as my method of payment and the gas pump asked for my 4-digit password, which I provided. Then the screen on the gas pump read CARD INVALID -- which I knew was not TRUE because there was $77.18 balance on the card. I repeated this process 2 more times for a total of 3 attempts and they all had the same result - THE PUMP READ CARD INVALID. I had to drive away without purchasing any gasoline. When I returned to my home within 20 minutes, I went to my computer and looked up my account.

The MoneyCard suits all my needs. I would give 5 stars but it's difficult to load in-store. Most cashiers don't know how to load it or tell me that I can't load the maximum amount allowed because they aren't familiar with the correct amount. I used to be able to utilize a machine in-store but my local stores have changed them to ATM only.

I am extremely happy with my Walmart card. It's better than dealing with banks and their fees and definitely their hours. If I'm not available during the day, I can find a 24 hour Walmart just about anywhere and can add money to my card as needed. I will be getting a new job shortly and can't wait to take advantage of the free direct deposit. I used it at my last job and it was seamless and ready for me up to the 2 day early period. Can't beat that! I also love the stash feature in the vault. I not only use it to save but also put money in there that I don't want to touch. I have to really need something if my balance is low and need to transfer. I like that you can't use that money unless you transfer it. I pretend it's not there and try to only use the money I kept available but the ability to move the cash is very easy if you need it.

I have used the Walmart MoneyCard program on a couple of different occasions and have, so far, only had positive experiences. I can't think of even one negative comment relating to my satisfaction with the Walmart money card. I would definitely recommend this card to family and friends and anyone else. Thank you for being so convenient and easy to use. A real pleasure.

My Walmart money card account got hacked on July 9, 2017. I disputed the transactions. The account got hacked for 229.83. I was only refunded 4.51. I live pay check to pay check I need my 225.00 back.

How is it ok for them to freeze my money without me say so? I had a dispute they accepted. They planned on refunding me my money but they froze my card making it more stressful for me to get my check from work because of their negligence. Deal with it.

For the most part I have been satisfied with the service. I was not happy when I did not get notified when there was questionable charges on my account because someone had stolen my card info. When I use the card for gas here in Sacramento and a few hours later it is used for big purchases at a Target on the east coast, it should've raised a red flag.

Noticed someone took $503 from an ATM almost 100 miles from my house. I disputed the transaction and got no resolution other than my dispute was denied! So where is my money? Not to mention when you call customer service, you speak to someone in the Philippines. Now I have to seek legal action.

Although I have had enjoyed having a prepaid debit card and was able to personalize it and have direct deposit, I was very pleased and confident in purchased and trusted my money was in good hands. However as time went on I was not able to load certain checks on to my card which frustrated me because I have always cashed or loaded them on to my card previously with no problem then I got a error code and was told to call the 1800 or 1888 number. Very inconvenient for me. Also, I have been a victim of fraud. I'm not 100% sure but I believe maybe one of the employees may have swiped my card on a reader because the next days on my transaction history the disputed charges started occurring on my account.

Consistent, ahead of schedule direct deposit, accountability. And the security of my identity, and money, is #1. I would hope that us with less than stellar credit, that have been loyal customers, can have an opportunity to see Walmart create the next step. A chance at rebuilding our credit with a secured credit card offer. I ask why with your strength in this world of consumers, why haven't you made a bridge for the people who work hard, and want that chance to rebuild their credit with a great company giving them that chance? And where would we use it mostly, secured by our direct deposits? Walmart.

My credit card was scammed. In my possession at all times. I filed police report identity thief papers. Sent all the information I could get. Closed my case 3 times. Some people were nice some very rude. No address for ATM. There should be video.

I think your money cards are great but I think that they should step up the security of them and add the chip to them like the bank cards. Also I don't think there should be a fee for a withdrawal since I already pay a fee to the bank where I make the withdrawal.

My Walmart card is the only card I have at this time. I started using direct deposit awhile back for my paychecks, and it is so convenient for me. Buying groceries and gas is so much easier for me now as well. I really like being able to review my transaction history. That's helpful also.

I ordered some items from eBay and due to some sort of glitch my card was charged for these items but eBay did not show the transaction. However my card was charged so they recommended I do a charge back with my cardholder, and I did. My claim was denied and so I was out $140 dollars. So now I am searching for alternative cards as I see no protection from Walmart when something happens.

I had a few unknown transactions on my account that I had investigated whether or not it would go in my favor. They took the time to look into that and I appreciate that. I been with Green Dot for a while now a few years. They been great. I will remain with them as long as they are in business of helping people like me.

I've had my MoneyCard over 2 years. Recently there was a transaction I wasn't aware of and someone hacked my account doing a Walmart to Walmart transfer. They quoted me 10 business days to get funds back. This was not a small amount. How do they expect me to wait so long with a household of 7? It's been almost a week, no status no nothing, this is not fair to me or my family.

I purchased a Wal-Mart MoneyCard a week ago and today I go to Wal-Mart to do school shopping and when I swiped my card it was declined. The cashier asked me if I was sure I had money on the card (I wanted to reach across that counter and slap the ** out of that **). She said, "Well you have to call the number on the back of the card." I called the number and the automated system informed me that the card was blocked. I then go to the Wal-Mart Money center, inside Wal-Mart, after standing in line and speaking to one woman that didn't know anything I spoke to the manager, just knowing a manager would be able to help me, WRONG. She didn't know ** either. She told me to call the number on the card and see what it said. This is the absolute worst customer service I have ever experienced.

The customer service is excellent! I really enjoy getting my check deposited 2 days early. I have recommended this card to several fellow employees. I have been a customer for the last 8 years and have always got the best in customer service...

I really like that I am able to get my paycheck 2 days early and that I can reload and checkout money at any Walmart. Since there is so many Walmart's everywhere. Don't have to wait for pending transactions, money is automatically deducted once you use it. No overdrafts. Thank you.

I love using this card. I receive my paychecks on it and have never had any problems with it. It's easy to use and yalls customer service reps are very friendly and helpful when I call and have questions. Keep up the good work I appreciate it. Thank you very much.

I can see you charging to put money on the card but then to also charge a monthly fee is totally outrageous. I will be closing this account in the next few days. I only had this card so my husband and I could purchase things online. Or pay a couple of bill. But I got a different card and will be closing this one.

When I first got my MoneyCard I was able to pay at the pump with my money card. Now I am UNABLE to use it at the pump. I found this out the hard way. Unfortunately I was traveling cross country and was traveling at night when most stations just have the 24 hour pumps available and I was UNABLE to fuel up and had to sleep in my car until the gas station opened up. It says it can be used anywhere visa can and pumps accept visa. Please get back to me via email or phone to let me know why this has changed or what you can do to fix this issue PLEASE!!! Thank you.

I was shown that I had a rewards balance to claim so I claimed it then a few days later you did a rewards reversal. I don't understand how you could put it on then take it off. It left me in quite a bind. I had already pumped gas cause when I checked my balance earlier it said it was there then when I went to use it it was gone with a negative balance on my card. I like my card but am very confused on how that happened.

I got the temporary card from my local Walmart store and went to the ATM to get some cash. BEWARE!!! The ATMs listed in the Money Pass system are NOT surcharge/fee free as advertised. Green Dot is a ripoff bank. Better off with a Bluebird card from American Express. Visit Clark Howard's website and you will see the Bluebird account is the best.

I have had great experience with my Walmart Card... I really like that it is accepted anywhere and is easy to reload and customer service is available, or you can access your account online 24/7. I work with the public and always recommend the Walmart card to people when the opportunity comes around.

I have had a great experience with using my Walmart Card. I use it to pay most of my bills. I like the fact there are no overdraft charges. I always recommend the card to people that don't want to deal with bank. It is a great alternative.

June 2017 somebody got a hold of my card (no clue how) and $175 was taken out of my account. So I called to dispute the transaction. Went through the ten day "investigative" process that was suggested. Filled out the dispute form. No problem right? Yes. The transaction was taken out in Philadelphia, PA at 8:57A on a Sunday. 2 minutes prior my balance was checked at the same location. At 9:12 I used my card 75 miles away to see that my funds were diminished. So in a matter of 15 minutes the "investigative" team deemed that I could be in two places at once and my dispute was denied. So, frustrated as I was - I did another "investigation". Guess what? Denied.

Overall, my experience with my Wal-Mart Visa debit card has been great. I enjoy being able to make online purchases and have all of my "extra" expenses being drafted monthly. My only problem with any prepaid debit card is that I cannot link it with my PayPal account.

I use to be able to send a text on my phone to get the amount and history. Now I'm lucky to get a statement from the previous day and I have to log into my account to get my information on how much I have and the history of purchases.

My experience with the Walmart MoneyCard has been excellent. A low monthly service fee, my card has not been hacked (knock on wood) and I use it for all of my internet purchases. I keep a min. balance to cover the fee and when I want to purchase something, I fill the card and there you go.

Don't really have a complaint. I've had my card for a while now. The website could be quicker. Let user order cards with a design besides what is available at stores. I would enjoy a different look as well. Being able to customize the card would be good.

It works perfect. Just upload money at Walmart and shop anywhere! I love saving money when I shop at Walmart stores when I use my prepaid card! I love that I can go to any ATM and take money off whenever I want! This is perfect for me!

I just love my Walmart Money Card. Easy to load and to use. Can be used at any store and also online. No troubles at all in using this card. Other stores do not question my usage of this card. Card can be loaded at any Walmart store and loading fee is alright.

It is easy, convenient, and not a hassle. Great to have when you want to order something or pay a bill online and do not have a checking account. Highly recommend. Can check my balance anytime online or by using the app. Only $3.00 monthly fee. Only $3.00 to load and now can get check from work direct deposited.

Never received card. Can't get into Walmart Money Card. Computer now won't give me balance of card since I just put in 200.00 into account I punched in. I didn't receive it. I can't even get your app for the money card. I like having card but I hate that they have a very hard time getting into to my card to stash and unstash money or to see my balance.

I have been very happy with your service. I especially am happy about your direct deposit. I would like to get a new card with my same account number. It’s just I don't know how to began that process. Could you send me an e-mail with that information? Thank you.

It's all good, except the ATM fees, that's a little steep, especially when the ATM machine at Walmart in Chalmette, LA rarely works. It would be nice if that could be addressed. Besides that, once the clerks stop chewing gum, stop texting, we have a functioning store there.

I get charged $3.00 to get cash off my card at the Walmart service desk and this is a Walmart money card. I thought it would be free - that's why I went with this card over other cards for my direct deposit of my paycheck and it said about getting your direct deposit up to 2 days earlier which I don't get.

My experience with Green Dot Bank has been awesome. So many rewards that are offered. Best idea Walmart has had in my opinion. They've really stepped up and are making things easier for us hardworking not so good credit citizens.

I was scammed by an impostor government grant officer claiming I was given a grant but I had to go to the Walmart and buy iTunes cards so I can receive my money. And when I did he and his phone numbers just vanished out of the sight. I am very unsatisfied by this. It’s as if he and Walmart Money Card knew how much that he could scam out of me. And now I’m out of the money I let the IRS deposit in this card. So if I can get the card numbers and gift cards I purchased at this Walmart and find out where my money was spent I could get this scammer and make him. As for what I know everything has a traceable transaction number so I would appreciate my money back. Please help me please.

Haven't had much trouble with card. They do seem to crack and break easily. Having trouble lately using at ATM. Not too happy with that. Have had card for quite a few years and only started issues in the last 8 months or so.

I use my MoneyCard instead of a bank's checking account. However, the user fees for small check, e.g. $5, are close to prohibitive. If, let's say, a user was cashing a larger check, e.g. $200, at the same time, one fee for both checks could make the transaction less onerous. But for the above aggravation I would have scored 5 stars.

I love having my card. The only downside of it is that there are not too many places to reload it or the fee to reload it is ridiculous. I paid extra to have a card that doesn't charge me each time to reload. I don't drive so when there isn't a Wal-Mart close by I get stuck paying $7+ to reload if I actually find a place.

My experience reloading my card with additional charges have been very disturbing. As a member of AARP and a USAF Veteran, I have been having issue at times and customer service at the Walmart located at 9600-9900 South Delaware. Past several weeks, I purchased phones online for my grandsons and I was suppose to get them in 48 hours and the 48 hours has come and gone and I have not received any email, call, text. Nothing. My number is **. I don't know why you guys are treating your online customers like this.

On point. Good for me. I get my pay faster. I wish that you would make the chip on them to be with the time. I will tell all my friends to do the MoneyCard. I don't use a bank. It has no fees. I use it when I need it. Can check my balance all the time I want and as many times as I want.

Overall it's a good program, being able to service account during after hours of regular bank. Two items that would be nice is waiving the monthly fee if you make the same deposit minimum as direct requirement. Second item is payment to individuals either allow to work like Google Play and or allow transfers out to other banking accounts, currently only inbound transfers from bank.