Walmart MoneyCard Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Walmart MoneyCard
The Walmart MoneyCard is a prepaid banking card. The card includes a variety of features such as cash back rewards at Walmart.com, Walmart Fuel Stations and Walmart stores. The card has no fees at Walmart locations, and it has a mobile app that lets you track your purchases and deposit funds into your account.
Visit www.walmartmoneycard.com- Cash back on Walmart purchases
- 2% APY annually
- Up to four free family accounts
- No fees only at Walmart locations
- Numerous fees
Walmart MoneyCard Reviews
Filter by Rating
- (2,610)
- (1,019)
- (738)
- (531)
- (2,999)
Popular Mentions
- 4,945,450 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,945,450 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 4, 2018
I have no complaints about the card when I'm in store or restaurants. The only thing that I can not use it on some cash app. When I want to send money to my kids. I have to take the money off my card and send it Western Union. It would be nice if I could use it bank to bank quick pay. Like most other cards I have without leaving my home to do so. Other than that. I've been with Walmart MoneyCard for years. I love it. I never have a problem with deposits. It's been a wonderful experience for me overall.
Hi Leon,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I think the atm fees are way too high. Shouldn't be charged from atm and my card holder to use my money. If the atm charges three dollars and then my card charges me three dollars it's costing me six dollars to get twenty dollars of my money and I think this is ridiculous.
Hi Madison,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I take public transportation and a trip to the nearest store that might reload my card is going to be most of a day off. It's not worth it. I'm calling you to cancel the card after I cancel the automatic deposit with my employer Monday.
Hi Jonathan,
It was a pleasure speaking with you today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I have direct deposit set up for one of my jobs. I get paid by check for my second job since I invoice the business. They personally write the amount and my name on the business check. Walmart was cashing my check with no problem for weeks. Now I am unable to cash my check because it is handwritten and over $200. Technically, I have a bank account with Walmart (Green Dot BANK), but I am still limited and have to go to another bank to cash my large check. Either the staff is misinformed or this rule is extremely inconvenient to Walmart customers that use this card. I use this account to pay my bills like any other bank set up.
If a customer decides to use direct deposit like a bank account for any matter, I do not think that customer should be charged to deposit cash into their account. If a customer does NOT have direct deposit, and only uses the card like it is a prepaid card, then charge them the $3 fee. It is unfortunate that business will find every reason to make money off of people.
Hi Christopher,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I really appreciate the versatility I get with my Walmart MoneyCard. Sending money to friends or family is effortless and instant. I can deposit checks by just taking a picture. I have used direct deposit for my pay checks in the past, funds being available a day or two before my payday is nice. The monthly account fee is minimal, if you don't use one of many options to have it waived. I can use my card for almost anything I need. I do not care for banks and all the hidden fees that come with them. I would give a 5 star rating if a few things were changed however. Often when I run my card for things, my balance is right there on receipt for whomever to see. And I wished that the card was not treated like a prepaid debit card by some companies. Overall more than satisfied with my MoneyCard.
Hi Jake,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
No complaint with Walmart MoneyCard, besides the fact that using this debit card, I cannot buy gas unless I go inside the gas stations convenience store and pay at the register, (I live in jersey). Also the statement you guys make about getting a paycheck a day early is inconsistent, sometimes it works that way, sometimes it doesn’t. Other than those two minor complaints, you guys are great!
Hi Rob,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
My experience so far has been good, only complaint is how you get your paycheck for months by Thursday at noon and other times it's Fridays, what happened to up to 3 days sooner... The Walmart perks are also nice but could be better. This is a multi billion dollar company.
Hi Jessica,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
Great services and love that I do not have to pay for a fee to get my money off my card. Keep up the fabulous work! I couldn't be any happier with the services that Walmart MoneyCard has provided to me.
Hi Jennifer,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
My experience with the MoneyCard I would have to describe as slightly above satisfied. These are the factors that have sued my opinion. The very high charge on any ATM cash withdrawal. I feel since there are no ATMS associated with Green Dot Bank that can be used without a fee then MoneyCard users should only be charged once by the ATM carrier and not charged ANOTHER FEE by my own card carrier too just because they do not offer ATMs at all that can be used for free. Also, I feel that waiting an entire 12 months to be able to receive the accumulated cash back reward is too long. I feel this should be allowed back every 6 months. I also have not been able to use my card at gas pumps that ask for zip instead of pin since I moved and changed my address.
Hi Mandy,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I am very pleased with the Walmart card so far... Because of various situations, conventional banks would not give me a chance. I especially like being able to use the bill pay feature. I hope my use of the Walmart card will help me re-establish a positive banking experience.
Hi Jill,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
Everything is ok with the Walmart MoneyCard. It’s a great card to use for my payroll. It’s very easy to withdraw money off of it at plenty of locations as needed and no charge to take off any amount of money I need. It’s a great card overall.
Hi Antonio,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
Having Walmart MoneyCard has been a great experience for me. From earning cash back for making weekly gas purchases at 7/11 to low monthly fees and very accessible banking! I would highly recommend this to anyone looking for an easy banking/direct deposit solution.
Hi Taylor,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
Dislike the Walmart card. Too many fees. Why $3 to put money on the card? Absurd. $5 membership fee if $1000 isn't loaded on in the month window THEY choose; can't choose the month window to deposit the $1000 in the monthly time. Only keeping the card to load money on card when needing to make online purchases. Waiting to get paid to switch to a credit union because the fees of this card are absurd and can't reload it anywhere or at any ATM. Oh, AND they sent my tax refund back to IRS making me wait 4 extra months to get my money back from IRS in the mail.
Hi Christopher,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
It is awesome. Easy to use. Great service. Love the stash cash savings feature. I also love that, most of the time, my pay check goes into my account a day early. This card's fees are really low as well.
Hi Terri,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I wish loading money was easier. Maybe an atm that we could load card would help. The 3.00 loading fee is also an issue. Seems a bit high. Maybe lower that to maybe 1.00. I really like that the direct deposit gets there 2 days earlier.
Hi Kelsie,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
The card does what I need it to (allow me to have a direct deposit from work, pay my bills online, shop online, put some away into savings [earned interest income would be more appealing than a monthly drawing that is rare to get from the forums I have read]), and loading cash on the card being free is great.
Hi Jason,
Thank you for bringing this to our attention. We'd like to have someone look into your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I hate the new blue card now. It's a 1000 a month and now on every atm including Wal-Mart I get charged 2.50 every time to withdraw cash. I'm to to point of getting rid of this card. Oh and now 5 dollars a month for fees not 3 dollars. It's a bunch of garbage. I should expect to hear back from you on these.
Hi Jason,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
The Walmart card is extremely convenient when you don't want to deal with major banks. 3$ monthly charge is not a bad fee and as long as you use it or withdraw money from Walmart money Center then there is no surcharges.
Hi Cedric,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
I am pleasantly surprised, and appreciate getting my direct deposit early. I just signed up again and am wondering how to get the $25 incentive. It is kind of a drag waiting in lines at the store to withdraw cash, which is necessary because my rent is more than I can take out with direct deposit. I REALLY wish you participated in Venmo, but I did use your online services recently to have a friend send me cash, so at least there is an option.
Hi Jami,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
Using the Walmart MoneyCard is so easy. My money is direct deposited and I get it 2 days early to boot. The app makes it so easy to monitor the transactions and keep up with my spending. I have had no problems whatsoever using the card and would recommend it to a friend.
Hi Connie,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 4, 2018
The card could have a chip. It would be a lot better. Overall a good card though. Very happy I don't have to carry cash anymore. Love the direct deposit. And how easy the app is to use. Just would like to have a card with the chip.
Hi Michael,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Don't like that money can't be transferred to it. I have to have it transferred to a friend's account. Don't like that they charged to take money out at the ATM although I shouldn't be. Don't like that. It's not a chip card.
Hi Michele,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I wished this card offered more security like a chip. I use this account for direct deposit but it terrifies me that I have no protection if lost or stolen. Also, I wished it didn't look so generic. It's embarrassing using it because I feel like I'm using an EBT card yet it's my hard earned money that I'm spending.
Hi Kathy,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Thank you for allowing me to get a second chance when my banking account was hacked and closed. Thank you for keeping me updated with every transaction and thank you for early deposits. I wish there was a better way to make withdrawals.
Hi Marissa,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I needed to load over 1000 dollars in store and could not causing me to pay multiple loading fees. I don't think that was very customer friendly. I should not have to pay multiple fees during one reload. Also the agent at the counter did not seem to know that I could not load more than 1000 dollars at one time.
Hi Erika,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Have no issues at all. Love the service and that I’m able to see all my transactions on my app. Even went on vacation out of state and still no problems like I had with a regular bank. Thank you. Y’all are awesome.
Hi James,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I've had such a great experience with my Walmart card. Thank you so much for giving me this awesome opportunity to load and unload money at any given time, and also for my direct deposit to be sent in 2 days before actual pay day! :) Thank you walmart moneycard.
Hi Cynthia,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have been using my card for six months as a payroll deposit. It has been very convenient. I prefer it to banks anymore. I will continue to use my card when I get my next job. I think charge three dollars to add money at the store should be waived if a payroll check is being deposited.
Hi Sarah,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Easy to use and able to use everywhere without problems. Love the money back option also that you are able to withdraw all money at Walmart without paying fee. Great to have for as a backup for other uses like shopping online.
Hi Marcus,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have a great experience with Walmart MoneyCard. I have had direct deposit set up on it and never once had an issue at all my. Money is there when it is supposed to be and on time. They waive the monthly charge when you have so much go in. It's actually great.
Hi Rick,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
It cost too much to take my money out of the ATM. It's my hard earned money that is being deposited every week. Not every place takes the card. I can not ride with Uber. I don't think it's fair I have only one choice.
Hi Renee,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have enjoyed using the Walmart MoneyCard! I have been using it for over a year now. I earned cash back and was able to use it just before going on vacation. It is super easy way to spend and save money! The app is great! I would definitely recommend this to anyone!
Hi Jessica,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I think that it's very ridiculous that in order to put any money in my account other than direct deposit, that I have to cash the check (which I'm charged for) and then deposit the cash into my account (which I'm charged for again) on the same check, when it's a Wal-Mart Bank. I don't care for that type of service when the bank is a Wal-Mart Bank and the only place I can make deposits or cash checks, is Wal-Mart. So I will be leaving the Green Dot Bank. I have been with them long enough and have cost me enough money. Thank you.
Hi Jason,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I purchased this card because I was told I could reload at any register. I felt it would be convenient and it isn’t. Every Walmart does not allow every register to reload cards and multiple times I have had to wait in extensive money center lines to reload my card. Because of this I rarely use this card anymore because of the difficulties with reloading.
Hi Maxine,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I don’t feel like we should have to pay a reload fee! Seriously if we have a Walmart card. Any other company should get charged. And that is the only issue I have with the money center. I love direct deposit.
Hi Amanda,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I’ve had a Walmart MoneyCard for awhile and have never had an issue. I love it! There's nothing I would change about the money card and I surely wouldn’t get rid of it! The only thing I miss about the Walmart money card was when they had the all black cards. That was the one with NO FEES. I'm not sure why that card was taken away because I really loved that one.
Hi Trinity,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Love the card! Cashback is wonderful. Stashing and unstashing cash is so helping me save! Flexibility to use anywhere. Direct deposit so no monthly fee!!! No overdraft fees! Whats not to like!!! ❤❤❤❤❤ Recommending to all my friends and family. Shop at Walmart all the time. 1% back on purchases. 2% on gas purchases.
Hi Ronda,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I personally like that you have the money card option. I don't have great credit so I can't get a bank account. MoneyCard makes it easy to save and manage my money. I would like to win the $1,000 though!
Hi Rachael,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love my card. I use it all the time. I have direct deposit so I get my paycheck early, and my fees are usually waived so that's awesome. I have had my card for several years and would recommend it to everyone.
Hi Krystal,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I LOVE everything about the Walmart card! There's literally nothing negative I can say about it. I've had it for over a year now and I absolutely still love it. Staying with this card for the long run! Recommended it to my boyfriend and he also loves it.
Hi Rebecca,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I can use this card for everything and being that I shop Walmart a lot I get the rewards which is good. I also get my pay a day earlier. I can reload easy at any Green Dot retailer. This card is one of the best prepaid cards I have used.
Hi Linda,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Overall, it is a great card. It's easy to use, and it's easy to get information about my account. It has a reasonable monthly fee. There are lots of ATM choices, but I wish there were more ATMs that didn't charge a fee when withdrawing money.
Hi Alexsis,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I always get extremely accurate reports. On my personal account. I never have a hard time making purchases or payments anywhere I shop or pay bills. I like the option that I can put money from card into a savings vault if I wish and I can easily take it out of the vault if needed. I never have a hard time reloading my card if necessary.
Hi Robyn,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I had to call because I lost my card. The machine was able to handle everything with no human help in a timely manner. Normally I don't like talking to computers because they get something wrong and they're hard to work with. However yours went very well and I was very pleased. Thank you.
Hi John,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
My experience with Walmart MoneyCard has been phenomenal!!! I am very happy with my account and card. I couldn't ask for a better MoneyCard. I use my card all the time, I have my payroll directly deposited and it's always early which is very good.
Hi Michelle,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I had 760$ charged on my card all out of state charges mostly in Atlanta and filed a dispute and was denied my claim. You have not sent any response to my letters requesting reimbursement. I want my money back. I have contacted 2 On Your Side through CBS Channel 2 and plan on filing a lawsuit as well if my money is not refunded. The card in question ended in ** and has been cancelled. What's going on with your company?
Hi Brandy,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
It's ok. I can't complain. It helps me get paid and make the purchases I need. I wish the monthly fee waiver wasn't 1000 but hey it's ok. Could be worst. I love how I get cash back for my Walmart purchases.
Hi Blake,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have had a good experience using this card. It helps me keep track of all my transactions, I haven't had any problems with direct deposit, and I like the vault feature to help me save money. I would recommend this card to other people.
Hi Jesus,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
The rates went up from $6 to $8 to cash checks over $1000. Then the girls behind the counter were very uneducated about answering any of my questions on why my checks would not cash. My checks wouldn't cash most of the time. So I'd wait for 20 to 30 minutes sometimes and still not be able to put money on my card.
Hi Ryan,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Easy and convenient service. Easy to load, use and take money off without hassle. Makes transferring money to my husband easy also with our dealing with long bank lines or being put on hold. Money is available right after deposit.
Hi Ashley,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have both good and bad experiences. Good part, I get my paycheck a day in advance. Bad part, the card is not accepted through Uber, which I have to depend on and ended up having to switch to Lyft, which costs more. All fault, is not upon your service, it’s with them too. So I would like to know if anything can be worked between the 2 companies and allow our cards to be accepted. Otherwise, I’m very satisfied. Keeps me updated on deductions and deposits, so thumbs up and I do not plan on leaving.
Hello Brian,
Thank you for providing such valuable feedback. Are cards are compatible with Lyft and Uber usage, if you are unable to use your card please let us know via private message.
We're here to help.
Thank you!Green Dot Corporation
Reviewed Aug. 3, 2018
Things were great. The main point in me getting the card was to be able to get paid a day in advance as told it would be. But, things have changed. I now get paid on payday instead of day before. Not satisfied.
Hi Tialayh,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Easy to use and always get your money early with direct deposit. I like that it notifies me when I use it or money is deposited on to my card or in my account. Overall I am very pleased with this Walmart card.
Hi Jonathan,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love the ease and use of my card. I'm glad I chose Walmart MoneyCard. I have recommended to family and friends. I will continue to do so. I have my payroll deposited into it. It is accepted everywhere. I have had not one problem with my Walmart MoneyCard. Thank you so much.
Hi Daphne,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I like getting paid early before payday. I have been with Walmart MoneyCard for years. There are different ways to add money, and different ways to withdraw money from the atm. I Thank you for giving this option.
Hi Lisa,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
The only issue I have with the service is that not only do I get charged at the ATM for service fee BUT I also get charged from the MoneyCard for using the ATM. So in total there are two charges. I think that would be a good thing to charge so that when using the ATM there is only one surcharge fee. Other than that I am happy.
Hi Joseph,
It was a pleasure assisting you. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have my paychecks direct deposited into my card. They are always there when they're supposed to be and immediately accessible. I never have any trouble using my card everywhere I want to. Online shopping and shopping in person is always easy and quick.
Hi Rebecca,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I use this card for my direct deposit and all my daily purchases. I love that I get my check 2 days early as well as get a phone notification every time money is spent. It's probably the best debit card experience I've ever had.
Hi Jeffrey,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
My card was declined this morning getting gas. I went adding up from payroll to now and my account is missing $31.53 with no sign of where it went plus using the Walmart ATM I'm getting charged for taking money out when at Wal-Mart is supposed to be free. This is a Walmart MoneyCard. I'm not at all happy that y'all are taking money out and I do not know why.
Hi Brad,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I like having direct deposit. I like that my money is on my card at 6:00 am the day I get paid. What I don’t like is the 5.00 a month fee if I don’t load a certain amount by direct deposit. I also don’t like that if I want to add more funds to my card I have to pay another fee. I have considered finding another card to take my MoneyCard’s place and to drop MoneyCard altogether.
Hi Elizabeth,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I had this card for a while now. I love how I can use it anywhere. I use it online and at any store. I love how I get a certain percentage back when I shop at Walmart.com or at Walmart stores. Even the website is easy to manage, I like how I can check my balance whenever I want.
Hi Kathleen,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I've had various debit cards but none compare to the Walmart MoneyCard. The card is very easy to set up and use. Also haven't had any issues to date, and app is easy to navigate and execute my transactions. I have and would recommend use to family and friends.
Hi Edwin,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Can't use card for ride services like Uber or Uber Eats. Or order food online at some food places. Not sure if it's the card or they don't accept the Walmart card. Please let me know because I have to withdraw money from the card and deposit it to another just to order Uber or food online.
Hi Shevan,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Updated review: Aug. 15, 2018
I was contacted by the ConsumerAffairs rep. She was very polite and was eager to help resolve the fraudulent charges that had been on my card. I never expected to hear from anyone, so the fact that she took time out to call me, made me feel better about my Walmart MoneyCard. She offered much more assistance than the customer service representatives offered, and I am most grateful for that.
Original Review: Aug. 3, 2018
Recently I was having fraudulent charges made to my card. I called customer service and got a new card and then the fraud happened again on the new card. I stopped using this card because it takes too much to get your money back after fraud has been detected.
Hi April,
It was a pleasure speaking with you today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Overall experience satisfactory. At my current income level I am able to use your card as primary banking while avoiding most banking frustrations. Fees still vexing at times but reasonable to work with. Vault has been a very useful budgeting tool with the gamblers perks giving a small moral boost when planning finances even with not "winning" once yet.
Hi John,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I really like this card. Only thing I would change is to have easier access to getting to find where to go if there is an authorized purchase. Other than that I really enjoy the card. It is so nice to get rewards since I do almost all my shopping at Walmart.
Hi Jacqueline,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I appreciate the Wal-Mart MoneyCard. But the only thing I dislike is the 5.00 monthly charge you have to pay if you don't have a certain amount deposited on your card every month and paying the 3.00 to refill when you have Direct deposit. Thank you.
Hi Tiffany,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I've had a great experience using the Walmart MoneyCard. It's just as useful as any bank account and very convenient. I've been able to receive my direct deposit and pay bills effortlessly. Also, the vault feature is pretty useful. It behaves like a savings account. Very cool!
Hi Chiquita,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I like getting my check early. Plus I can use it anywhere and love the cash back. Like the experience in having the card. I like it better than a credit card. I can put money in stash and save. I love it cause my checks are directly deposited.
Hi Jewel,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
You need to train your employees better and maybe bring your call centers back to USA. With technology that we have today there is NO reason my request could not be addressed. All I wanted to do is be able to transfer cash from one Walmart Green Dot bank card to another, online without going in a store. You might think that would be simple but apparently your company or people aren't smart enough.
Hi Michael,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love my card and the convenience of being able to go to any Walmart to receive money off my card. And receiving my check 2 days early!! I have told others about the Walmart card too. I've had the Walmart card for over 2 years.
Hi Stefaney,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I like that my direct deposit is available before my actual payment date. I also like the fact that I can use my card anywhere. Visa is accepted for purchases and bill payments online and in store. It is nice that I can have funds deposited from anywhere.
Hi Christopher,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I had no problem using the MoneyCard. I do wish that I was able to pay for gas at the pump. I'm not sure whether that has to do with the MoneyCard or the station itself though. I do not like when using the website you have to receive a code every time to log in. There were times when I wanted a balance while I was at the register and I had to wait for a text with the code before I could log in so that is a little inconvenient. I also think the load fee of $3 is unacceptable. I do believe a dollar is suitable.
Hi Tiffany,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Love using this card and the online info made available. I get paid early! Use the vault to help my money last longer. And like how you can personalize your options to get texts or emails on pretty much anything.
Hi Michael,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have had a few other Banks but my Walmart MoneyCard has become my only bank account. I get my check before anyone in the company. The easy notifications is amazing. I can easily see my bank account info and know when my bills come out. Best company to bank with.
Hi Ronald,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have been a customer for a 9 yrs and I wouldn't change a thing. It's as is. So easy. I have recommended a lot of other people. I like that you can sent money to other people. I also love that you have that vault to help people save money.
Hi Kimberly,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
The only small issue I have is that I cannot use my card on some sites online, other than that my experience is great. I love the freedom of no banking guidelines and not having to go to the bank for anything!
Hi Charlotte,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
The ATM fees are ridiculous. It’s not always convenient to get to Walmart to get cash back or go the customer care desk. Also the hassle to file an dispute is awful. Print out forms and stuff. It’s 2018. Everything is online. I would like to be able to submit a claim & talk with someone online as well.
Hi Ericus,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love the Walmart MoneyCard because it is so easy to use when you first set up your account and I love the fact that you get money back at Walmart and USA gas stations. It makes it easy to check your balance at any time and you can even sign up for notifications about deposits, amount spent or how much is left on your card and have them sent to your phone.
Hi Virginia,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love this card. Everything about it as well as the app has been convenient since day one. With Touch ID I can see my balance in a matter of seconds and the transactions appear immediately. My only regret is the ATM fees I have to pay that range up to $4 a transaction. It would be great if the ATM’s located in Walmart stores would offer free withdrawals or if the fees would be refunded.
Hi Julia,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I enjoy having this card. When I was working I would get my checks deposited a day early... And when I need to load money to pay a bill it's easy and fast. I have no complaints when it comes to this card...
Hi Roxanne,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
This card is the best and the app is so helpful! I love getting paid two days early! And the app is amazing. Lets me know how much spend and when and where I spent my money and that's great peace of mind. Not to mention cash back in every purchase.
Hi Jeremy,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I feel as long as money is deposit every month it should not be a fee to upload money and a monthly fee. I do enjoy getting my money faster and earlier and to withdraw is very convenient as long as you are at an Walmart center.
Hi Angela,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Excellent. Happy with product. I do recommended this service with others who can't stand all the fees banks charge you. It's my money and the banks should not be allowed to charge outrageous fees to hold your money. Thank you.
Hi Tracy,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I am very happy with this service. Get my paycheck faster. Works great anywhere. Friendly service. Fast and convenient, 24 hours a day. Good for people whom can't get a checking or savings account. Builds credit and easily accessible to most people. Get my paycheck faster from my work. Nationwide coverage. Walmart is in almost every larger city in the United States. I like it because I can use it at any other business, also.
Hi Mary,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
It's a good prepaid card that allows me to load money via direct deposit and also in store locations. I like the fact that I get my direct deposit early and don't have to wait around for my check to clear from the bank.
Hi Renee,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
No card in mail. I got charged $3.00 for a replacement when I never even got the first one. 8/2/18 REPLACEMENT CARD FEE-$3.00. $92.00. 7/18/18 MONTHLY MAINTENANCE FEE-$5.00. Now what happens if the second supposed card does not show up? I get charged $3.00 More dollars?
Hi William,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love getting my paycheck early and if I have a problem it get fixed in a timely manner and I love being able to stash money in my account. The customer service is great. I love this card and the features.
Hi Sarah,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features.
Thanks,Green Dot Corporation
Reviewed Aug. 3, 2018
I love the card. I use my card daily for purchases on everything. I also direct deposit my pay into my card as well. I never have any issues and if I do I know I can always call Customer Care and they will assist me. I highly suggest this card to anyone!!!
Hi Chantra,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get!
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love the card. The only thing is when I want to put money on it they charged me $3. That's the only thing that's the drawback. It's convenient so I don't have to go to the bank. I can charge with it on anything.
Hi Jane,
Thank you for taking the time to communicate your concerns with us. Great feedback! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We're glad you're able to enjoy your Walmart MoneyCard experience despite certain prepaid debit card limitations.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love my Walmart money card! It’s easy to load money onto, it’s a very small maintenance fee and a small fee to load money onto. You cash back rewards every time you use the card at a Walmart store. I also love that I can get my check direct deposited to my card. It’s like having a bank without the hassle!
Hi Shelby,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
All in all the card is good but I've had well over a $1000 deposited into my account and it's telling me I still have like 500 more to load until my fee is waived so I was wondering why it's telling me I still have to deposit money to waive the fee.
Hi Tyler,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
The Walmart money card is an excellent card and I have not had any issues with it. The only drawback is that one would hesitate to have 1, 2 or $3,000 on it because there is no ability to speak to a live representative and therefore we are at the mercy of email and internet websites and that is not sufficient peace of mind.
Hi Jeffrey,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I like the money card because there's no overdrafts. There's not a lot of fees. Everything's real simple and easy to use. If I ever have any problems all I have to do is call and the staff is very willing to help me correct the problem. I like the fact that my card also has access to a vault which is like the savings account and I can add money to it and still save money.
Hi Anji,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Had great service with the card. Never had any problems. Really like the text alerts. The phone app is very handy. The automatic register assures there are no mistakes by forgetting to write down a purchase or deposit. Have never had a problem with any location taking the card. Thanks for the great service.
Hi Larry,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I reported that money had been taken off my card that wasn’t me and was told nothing could be done. It happened at least twice. Over 200 dollars that I can’t ever get back. I had proof and everything. Is there anything I can do?
Hi Morgan,
Thank you for bringing this to our attention. We'd like to have someone look into your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I've had my card since May and I have not received my permanent card with my name on it. Im still using the money card I bought back in May for my direct deposits from work. Would love to have my card with my name on it. Thank you.
Hi Patricia,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love using the Walmart money card because it helps me budget my expenses every month and with the prize saving contest it really makes saving fun. I'm going to refer everyone I know because with the money card it makes splitting a bill easy and convenient.
Hi Jesus,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
My experience with the money card has been great so far. I've had no problems. I am enjoying the fact that I get my direct deposits comes early and I dont have to wait on my own money when my institutions send it out and the cash back on purchases helps out a lot.
Hi Marcus,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
So I requested a second card a few months ago and the $3 was taken out from the account but I never received the card. Can I get the card or a refund please? I would really like to the card please....
Hi Bailey,
We'd like to have someone look into your account and discuss the concerns that you shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
For the most part I like using my card for everything. The only exceptions are when I want to pay at the pump I get dinged for over $100, that I don't get back for almost a week, for a $10 dollar fill up. I also get dinged $40, that I don't get back for almost a week, if I use it at the laundry mat for a $3 load of laundry. These are ridiculous tags. I have had bills go late because, even though I have the money, there is a good 100+ sitting in limbo waiting to get credited back to my account.
Hi James,
We'd like to have someone look into your account and discuss the concerns that you shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
This is a great card. I have not had any problems with using this card for many transactions. I have already referred a co-worker to try the Walmart money card as well (JoAnn **) - thanks. My direct deposit is usually on time every week.
Hi Olympia,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I pay and arm and a leg to use my own money. Need more convenient ATM locations also less ATM fees. Also the early deposit changes every week. This card is not accepted everywhere even though its a master card. Very inconvenient. I will not be using this account much longer.
Hi Demagio,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
The Walmart card is a great way to have your money direct deposited. I've had nothing but a good experience with it. I was able to buy things online and it's accepted everywhere Visa is. So if you really want a card to stand by you then this is the card for you or your family. The vault is a great way to save money.
Hi Larry,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
This is the simplest card to use and the app works phenomenally. It doesnt get any better for direct deposit. Adding money from another account is lightning fast. My wife a card as well and we send each other funds quite frequently.
Hi Kevin,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
My experience with the Walmart money card has been great and exceptional service. It's fast and convenient and very easy to save money. I love the vault and also the prizes although I have not won yet. I also love the app it is very user-friendly and work. Just a few clicks you can check your card balance or transactions as well as your post transactions.
Hi John,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Haven't had any complaints regarding my account with Walmart. I receive my money on time and is able to use immediately. Customer service is very helpful and have resolved past issues in no time. The online app is very helpful as well and super easy to use! Thank you!
Hi April,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
My experience with Wal-Mart money card has been A+. I should've purchased this card long ago! 5 stars! I like the % of money back for use at Wal-Mart superstores and Fuel centers also. I can really appreciate there's only small fees associated with this card and No overdraft fees!
Hi Lekisha,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I like how easy it is to pay for things without an actual traditional bank account, and the fact that I can have my direct deposit loaded onto my card. One thing that could be better is the use of the card for out of the United States purchases online. I've noticed my card will not always accept those types of purchases. Maybe some type of fraud alert to my email to make sure it's okay for my payment to go through would be good.
Hi Howard,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Needs to be SO MUCH easier to load cash onto the card. Having to come into a story -- where there a literally dozens and dozens of people trying to cash checks, get money orders, etc is impossible. I'm not waiting in 45 minute lines to reload money. I do direct deposit, but doing it that way doesn't allow me precise control of how much is on the card.
Hi Jonathan,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I only have one issue with this card. It is not accepted everywhere. I cannot use it to pay bills with. My car payment will not allow me to use it to make payment arrangements with. I have to actually go into the bank and swipe my card to make the payment. Very annoying. Otherwise the card is great.
Hi Rickey,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I have had mostly good experiences with the Walmart money card. I like that I can set up direct deposit and there are no fees at the point of sale. The only thing I would like to see is a separate savings feature and a website app that I could manage the money and flow from savings to checking and vice versa. Similar to NetSpend.
Hi Curtis,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I do not understand when you use one of the recommended ATM's to withdraw cash Walmart Money card charges a fee of 2.50. I fee that should be waived if you are using a location that is recommended. If the bank isn't charging why should Walmart money card charge. Also if you should be able to use your cash back feature whenever you want. Why not provided a 10.00 to 20.00 overdraft cushion amount if you have direct deposit and have had the card over a year.
Hi Shannon,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I really wish I could go back to sending money from one card to the next one. Besides that, I really like this card. My wife has one also and it's hard to send money to her when I'm on the road. That's the reason why we got these cards so hopefully y'all can switch it back the way it was. Thanks.
Hi Trudel,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I absolutely love my Walmart Money Card! I switched over to this card after having a bad experience with a local bank. I love it! The smartphone app is the best banking app I have ever experienced. I love being able to check my balance without actually logging in! (Super convenient!). I’ve already earned $4 cash back because I shop at Walmart quite often. Simply a great product!!
Hi John,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
My experience with this card has been really good. I have had this card for several months now and I have not had any issues out of it. I think it is awesome with having the direct deposit of my paycheck negate the monthly fee. Thank you all.
Hi Johnny,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I love that my direct deposit goes in early. And that the card can be used anywhere. Great customer service when needed. And there's never any holds. Will continue to use my card for a long time. Love that you earn cash back.
Hi Bryanna,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
I had a payment drafted from my account from Capital One, and I didn’t authorize them to take it automatically, I made a 1 time payment and they saved my card. The amount was $190 and it was taken on 7/3/18 I believe. I filled out the transaction dispute form and sent it to the email provided on the website. Nobody ever contacted me back, saying anything and it made me honestly just want to reopen another bank account, from an actual bank where I could get live assistance.
Hi Brittany,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
Never have an issue with this card. Always get paid a day early and earn reward/cash back. If I have ever had an issue they were quick to respond. Once had card stolen they were quick to deactivate and send a new card.
Hi David,
Great Feedback! We appreciate your feedback and thank you for choosing Green Dot as your alternative to traditional banking. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
This is an awesome card. I haven't had abought trouble at all with it. Plus it's a card that I'd refer my friends and family to use. The card has a low atm fee plus it does not charge you for any use of withdrawing money on cash back.
Hi Zachary,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed Aug. 3, 2018
My husband and I got the Walmart MoneyCard because you save money on purchases at Walmart (like one cent back...) and you save gas at Murphy's. So we had a paycheck coming up on the 26th and said, "Hey maybe we can do direct deposit." So we did. I got my direct deposit 2 days earlier as advertised. I started paying off some of my bills and next thing you know... Our account is blocked and pending an investigation. Then the nightmare begins... So I call up there on the 25th to see what's going on. Mind you 7 out of 8 people said they could not transfer me to someone who was in AMERICA and I HAD to deal with language barriers. They all also maintained they were "supervisors" and refused to transfer me to their managers or any other source.
They said they had to verify my identity concerning the direct deposit. I had to send (which I did the 25th and 26th) back and front copies of our IDs and a legible picture of my deposit. Ok, so these people already have my social and now want all my IDs... ok... sound fishy to you? Yeah, me too. I explained my husband's paycheck was also due into the account any day and asked if they could block it from coming into the account. Of course they can't. And instead of listening to me and what I was saying... they kept repeating I would have to wait 5 business days. I kept saying, "I understand that, but what about the new transfer of money? Since that was the problem do I have to wait 10 days for two investigations?" I can tell you right now I'm going on 7 days of the "investigation" and nothing has been done. I was told that they got my documents and I would still have to wait 5 days.
So, I call Wednesday at the 5 day mark and they tell me they never received the documents even though they told me they did. I finally got in touch with someone who made a little bit of sense and he allowed me to send the documents while on the phone with him to a whole new email at idv@greendotcorp.com. He said someone would take care of it as soon as possible. I have been checking every day and it is still blocked. Why it is so hard for someone to look in an email is beyond me.
Our storage unit was due on the 1st so we are losing that. Our rent is due the 5th and we may not have any money till the 9th. Here's the best part. When we told them we were reporting them for stealing our money ($800+ floating around) and getting our lawyers involved and that we were canceling our account they said it would be 4 to 8 weeks to get the money back in our account. I will never use this service again. Never. They are brainless crooks who don't know their head from their rear ends. Look at the reviews before buying. Most of what they do is illegal. That's why so many lawyers are winning lawsuits against them right now. Talked to two different lawyers the last two days. Seems that is the only route to take since they don't want to give the money back.
Updated on 08/09/2018: This is a continuation to the post I already wrote. I posted that mine and my husband's direct deposit ($800+) was just floating around somewhere. Well, guess you many days it has been since my account has been blocked? 16 days. Apparently, after you email tons of emails to all these different places with your personal email... if it is received... then it takes an additional 5 business days (not weekends) to get your account unblocked. Called them back today and try. They said it should be unlocked tomorrow. Yeah, heard that before. As you can see, they say a resolution is in progress, but the company has not contacted me back in many days. Will never use this service again.
Updated on 08/10/2018: Another continuation on how horrible this company and service is: I called yesterday and was assured my account would be unblocked today. Called today to see why it wasn't and was told my verification of my IDs couldn't be verified. So they lied to me yesterday and said they received everything and everything was fine. So I asked to close my account because I don't want these people to have my sensitive info anymore. They said they can't because it is blocked. I told then I'm getting a lawyer and cutting my card up.
These people are idiots who have your Social Security numbers. They told me they froze my account due to suspicious activity when I just bought it and the only thing I did was put my direct deposit from work in there. And of course still no call back from the people that claim a resolution is in progress. Yeah right. Fun part is they will still charge me 5 dollars a month and trickle that out until my money is gone. A whole paycheck lost to these people. ABSOLUTE NIGHTMARE. No wonder so many lawyers are trying to get this company shut down. What they do is illegal.
Updated on 08/24/2018: Going on day number 30 now of being "blocked" from my own account where these no-English speaking cretins took my direct deposit money and refused to reactivate my account because I was paying my bills and they said it looked suspicious. Which is not their right to tell me what I can and can't do with my own money. Then they said they tried to help me on this site... reviewed my account. Never did. Then said they reviewed my concerns and deleted my monologue from the site so you can't see how illegal this company is. If you research how many lawyers are taking cases against Green Dot... you'd be amazed. Yeah, I had to send personal and sensitive info in to try to get my account back up and still heard nothing. I got the scissors to cut my card any day but I have plenty of lawyers wanting to shut this service down and to get my money back.
Hi Lauren,
We’re glad that we were able to address the concerns that you shared. We value your feedback and thank you for allowing us the opportunity to assist. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Aug. 2, 2018
My teenage son is an online gamer. I purchased this card so that he can buy features for his online games. I did not realize that there is an age restriction on this card and allowed him to set it up. Once the setup was complete we were locked out the account and the online portal. I can't reach a rep and I have contacted the Attorney General. The money I put on this card is money that my son received from his recent birthday party (almost $100). I need this money refunded ASAP or I will be contacting a lawyer.
Hi Jessica,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thanks,Green Dot Corporation
Reviewed Aug. 2, 2018
I have had this card for over 10 years. Have had no problems until I sold my car. This is my only way of banking. I began putting the maximum amount per day on my card for 3 days and then would pay off my credit cards. I did this for 2 weeks, I then get an email to call the number on the back of my card. I called and was told by automation that due to suspicious activity my card was being canceled. I was told that I will not be able to add any money and my direct deposit will be returned, the money that is on my card will be available to use until it is all gone.
Prior to this I had made several payments on my bills and found out that they had been rejected and now all of them will not accept that card as payment. I am now stuck with money on this card and unable to pay the bills due to the decline from my debit card. I have tried to talk to a live person which is impossible, as a dedicated customer I would have thought I would have been contacted and questioned prior to closing my account and telling me I will not be allowed to have another Moneycard again. Payday is coming and not sure what I am going to do. Very unhappy. Prior to this I would have recommended this card to everyone. Now there is no way.
Hi Coralyn,
Thank you for bringing this to our attention. We'd like to have someone look into your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed Aug. 2, 2018
I've done businesses using Walmart MoneyCard since May 2017. Direct deposit every month both my checks from SSI. Have never been deposited no later than the 31st of the previous month. This month Walmart MoneyCard has not deposited my 2nd check into my acct. It's 3 days late and I'm getting nothing but the runaround when I call customer service. I'm very upset. I have 2 kids, over $600 in bills and no money and it's back to school month. Something is wrong here and I'm very frustrated! VERY UNHAPPY CUSTOMER!
Hi Christine,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thanks,Green Dot Corporation
Reviewed Aug. 1, 2018
Ordered a Walmart MoneyCard on 06/28/2018 activated the card when I received it with no problem. I set up a direct deposit for my refund to be sent to my Walmart MoneyCard. I received my direct deposit and my card was blocked immediately. I called the number on the back of the card and was told to send in documentation supporting the deposit. I sent those documents in the same day. Called back the next day to see if they received the documentation and was told they didn't have it, I sent it in again and called. They said they had it and my card would be unblocked within five business days. I called back again the next day to make sure they had everything and to see if anything else was needed. I was informed nothing else was needed and to keep checking my card.
I called back the next day to check the status and was told they didn't see my documents, I told them that I sent it in and talked to someone and they said they had it. I was put on hold and she came back and said it was the wrong documents. They needed something else supporting the deposit. So, I asked what exactly they need because I gave them everything I had supporting the deposit and the rep couldn't tell me. So, I asked to be transferred to a supervisor and she told me due to high call volume no supervisor was available. She said she can put in a ticket for someone to call me back within 4 hours and I have yet to receive a callback. I have file a complaint with the Better Business Bureau and I will be taking further action.
Hi Cyn,
Thank you for bringing this to our attention. We'd like to have someone look into your account and discuss the concerns that you’ve shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed Aug. 1, 2018
Cannot contact a real person, cannot get any help, Money on my card and cannot access it. Very sick and tired of this, Contacting the BBB and my attorney, they have to have a live support number somewhere, this is ridiculous... I need contact right away from WMC Customer Support!
Hi John,
Hi John,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed July 31, 2018
I've been using the Walmart card for years because of its convenience and the fact I get my deposits early and always have until this past 4th of July however. This past 4th fell on a Wed, I would usually and always had my deposit available on Wed. but with the 4th being a major holiday it wasn't going to be available. My employer processed payroll early that week which meant I would've gotten it the 3rd which was Tuesday but I didn't. All my co-workers go there but I had to wait until my normal paydate AFTER the holiday. Ok I took it as a fluke didn't worry about.
The very next Wed I'm looking for my early deposit and it never came. I called customer service because I know my payroll department process at their usual time in their usual way and everyone got their usual early deposit except me. Customer service said it's my payrolls fault they don't see it. All these years of early deposits and now for the last month all my auto payments etc get declined because Walmart makes me wait until the end of the week for my deposits now all of a sudden yet they can't explain why. I'm considering just moving to a bank.
Hi Andre,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thank you,Green Dot Corporation
Reviewed July 31, 2018
I am a disabled veteran and have had my disability payments direct deposited for the last seven years. My card was lost today and I cancelled it. When I called customer service and asked them to expedite the card to me (understanding I would have to pay the $15.00) they told me I would have to wait 24 hours to request the card be expedited. I have had to do this in the past (expediting a new card) and never had an issue. Why is it every time I call customer service at Wal-Mart MoneyCard I have an issue? I will now have to wait an additional day to get my card. This is my second negative review I have written. I will be looking for another bank to do business with.
Hi Michael,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thanks,Green Dot Corporation
Reviewed July 28, 2018
Someone hacked into my computer and obtained my Walmart MoneyCard number and they made purchases of over $300 in different states. I caught the transactions and called Walmart to report it. They opened an investigation and they claim the charges are valid. I disputed the charge and they are again saying the charges are valid. I am infuriated that Walmart will not take the time to truly investigate this matter. When I asked why they are not approving my claim they say to wait on the resolution letter. I asked them what my next step would be to dispute this decision and they said to send documentation to show that I didn't make the transactions. What??!! What can I send them to show I didn't make the transactions? It makes no sense! I asked what kind of documentation they wanted and they could not give me an answer. If anyone can help me, please contact me. On this site.
Updated on 08/08/2018: I wrote a review earlier about my experience with Wal-Mart Fraud Dept. and how difficult it is to get through to them that I didn't make these purchases. I have used a Wal-Mart card for several years and never filed a complaint with them. Common sense would tell anyone that I didn't just decide, all of a sudden, to make a claim for $300 out of the blue. I have had three claim #s on this case and never received any correspondence from them (due to them sending it to the wrong address) but, finally they got the address correct and I did receive the last one.
They would always tell me to wait for the resolution letter to find out why they are stating that the transactions are valid. Well, I am attaching the letter so that all can see that they once again gave me incorrect information. If you read it you will see that they are telling me that if I want to know the reason I need to contact them back. Are you kidding me? Does anyone have any suggestions?
Hi Rhonda,
We tried to contact you regarding your concerns with your account, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards resolving your concern. Please contact us directly so that we may assist you further.
We look forward to hearing from you.
Thanks,Green Dot Corporation
Reviewed July 28, 2018
So I set up direct deposit to get loaded on to my Walmart money card that I've had for a year or so. The first check was supposed to be deposited on July 27 2018, lo and behold it wasn't in there. So I contacted my employer and have paperwork showing it was sent to Walmart money card on the 24th and funds were to be available on the 27th. So I contacted Walmart money card and they don't show anything. I even gave them the trace # from my employer and they still said it would be investigated, and I should hear something by 2 business days. WHATTT!!! Are you kidding me.
It's payday Friday and I have $4.35 to my name. What the heck am I supposed to tell my family. Ramen noodles it is for the next 4 days. I dont have good credit, part of the reason I'm using this dumb card in the first place. I am the only source of income in my house, and now I HAVE NO CLUE WHERE MY MONEY IS and how are we gonna make it. Not to mention school enrollment is this week, and my electric bill was due yesterday. Walmart MoneyCard, you suck and have really, really, really, put a big roadblock on life. Thanks for nothing.
Hi Dustin,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thanks,Green Dot Corporation
Reviewed July 28, 2018
I used my card to put a deposit hold for a hotel room. The hotel released the hold 5 days ago and provided me with confirmation, yet Walmart MoneyCard continues to hold it. When I called the 1st agent I spoke with stated she saw the cancellation however, I would have to wait an additional 7-10 days to have my deposit put back into my account, I asked for a supervisor and after waiting 15 minutes Gary ** gets on the phone to tell me I would just have to wait, I asked for a manager and was told that none were available in the whole call center and one would call me back in 2-3 days. This is unacceptable! It's my money and I have to wait dang near 3 weeks to receive it... I called again and spoke to Dan ** and he was no help either, I wouldn't recommend this card to my worst enemy!
Hi Tremeka,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thanks,Green Dot Corporation
Reviewed July 28, 2018
My card is damaged. While I can use the card at many locations that can manually enter the card, Walmart itself is not one of those. I attempted to remove my money, but was told at customer service that they cannot do anything if the card will not swipe. They suggested that I call the number on the back of the card, where I was told that they can replace the card, but I will have no access to my money until I receive the new card. I find this all to be unacceptable. I have been relatively happy with the card other than this issue, but being as my paychecks are direct deposited onto the card, the refusal to give me access to my money is more than a little a little infuriating.
I say 'refusal' on the grounds that Walmart itself must be aware that not allowing manual entry of cards at their locations could create such a situation. Whether through negligence in design, or that they just don't care, the distinction is irrelevant. The end result is reasonably classified as a refusal to allow access to my money. This has caused me more than a little stress. I cannot afford to not have access to my money, and I work long hours out-of-town, so my windows of opportunity for dealing with this are rather limited.
Hi Matthew,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please respond to our private message. We’re here to help.
Thanks,Green Dot Corporation
Reviewed July 27, 2018
I have no complaints as a Walmart MoneyCard customer. I've never had an issue with the company. I receive cash back points. Also, I enjoy the sweepstake entries. There's a lot of bonus features. No overdraft fees. Absolutely convenient and hassle free.
Hi Raina,
Great feedback! We’re so happy to hear that you’re enjoying your Walmart MoneyCard and hope that it continues to service your every need. Thanks again for being a loyal customer.
Green Dot Corporation
Reviewed July 26, 2018
I am very happy with card and how it works. I just wish the max amount could be raised! It is handy for my social security payments to be made through card every month. The stash is a great idea and it has come in handy to set some aside for emergencies.
Hi Gerald,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed July 26, 2018
As a card holder I believe there should be no reload or maintenance fees because I constantly use my card. I’m seriously considering using an actual bank. Outside of that I love the fact that I can utilize the cash vault to keep my spending within my limits.
Hi Valerie,
We're so happy to hear that you're satisfied with our services. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Green Dot Card and all its great features. Please feel free to contact us via private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
I get my payroll check a day before everyone else! I can change money back and forth to a vault like going from a checking to a savings account. I just got a $25 reward on my card. Just $3 a month, cheaper than any bank.
Hi LaTonya,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get! Please feel free to send us a private message if you have any questions or concerns.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
Fast and easiest way to send money! Very satisfied, usually we send Walmart to Walmart but transferring from card to card from the convenience of our phones is such a great way to not have to stand in lines!
Hi Yvette,
We appreciate your feedback! We strive to make your Walmart MoneyCard app experience as easy and convenient as possible. Your positive feedback helps us to recognize the work that we are doing well.
Thanks, Green Dot Corporation
Reviewed July 26, 2018
Love your vault option just wish the $5 fee wasn't there although I have direct deposit so I don't get charge. Wish there wasn't a fee to upload money or checks either because I receive paper check that I get charged to upload to my account.
Reviewed July 26, 2018
My card was stolen from my car last month along with my pin and despite me making, sending and writing for disputes I received nothing back. A total of almost $1900 taken out of my account and rude Walmart phone operators sending me in circles. Very disappointed in the service.
Hi Akheim,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
I’ve had this card for a little over a year now. I love everything about it and the bonus/entries you get when you stash money away. I would recommend that instead of gaining money when you spend money that maybe try for points toward some prizes or something like that.
Hi Justina,
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. Arecommendation from a satisfied customer is the best compliment we can get!
Green Dot Corporation
Reviewed July 26, 2018
My card was compromised. The account was froze. I had no problems till then. A new card was suppose to be sent out. Never received the card. Here it is 3 months later and I still can't access my account. My disability check goes straight into this account. Tried calling but no way to reach customer service without new card number. Old card is deactivated. I don't know why you can't call and reach a person. You need to fix this issue. I'm going to have to pull my money out and not use this method for receiving my disability check.
Hi Melody,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
I like using the Walmart money card. It helps me keep up with my finances through the prize savings stash app and I know I cannot overdraft. It offers also offers cash back on some Walmart purchases which is also good. It is great for people who need second chance checking accounts. I can receive my deposits a day before payday.
Hi Corin,
We're excited to hear that you are happy with our services! We truly value our cardholders, and always aim to provide the maximum customer experience. Your positive feedback helps us to recognize the work that we are doing well.
Thanks!Green Dot Corporation
Reviewed July 26, 2018
I have had the card for over 2 years and I have no complaints at all. I'm able to save and receive rewards to save money. I've also receive rewards for using my debit card and that's a great perk. I'm very happy with the customer service as well.
Hello Shalonda,
Thank you for taking the time to share your experience.
Great feedback! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees.
We would love for you to let us know how we can increase your star rating from 4 to 5.
Feel free to send us a private message with any additional feedback or suggestions that may help.
We look forward to hearing from you!
Thank you,Green Dot Corporation
Reviewed July 26, 2018
I used to receive my paycheck Thursday and now it's there Fridays. Nothing has changed with my families direct deposit or companies that we use to process them. The first time it was deposited on Thursday late in the day when usually it came in the morning. Then it didn't come at all on Thursday. Now it comes first thing Friday morning. This is making me consider switching cards to a different card where I can be paid on Thursday like I was before because now I'm to the point to where I'm relying on it. Otherwise, card works fine as long as I have money on it but there are no real benefits.
Hi Linda,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
Overall I like the card, I just wish there wasn't a fee to load and unload the card. I think the vault is definitely a good feature. I also appreciate the 25$ rewards I have won. Personally, I plan to keep using the card. And the early direct deposit is definitely a plus.
Hi Janael,
Thank you for sharing your feedback with Consumer Affairs.
Below are a couple of options to reload your Walmart MoneyCard for free without leaving the comfort of your own home:
-PayPal-Bank transfer (Standard 3 day processing fees from sending bank may apply)
Other reload options:
-Reload with Western Union-Reload with MoneyGram
-Express Bank Transfer (1 Day, $2.95)
Also note, while MoneyPass and Pulse ATMs (Not in 7-Eleven locations) are free for our Walmart MoneyCard customers, ATM owner fees may still apply.
Please log into your online account or mobile app to locate free ATM locations.
We hope this information was helpful.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
I love it and I get to win cash prizes. I been in having the Walmart preferred card for years and I'm very satisfied with it. I pay my bills with it, I buy groceries with it at Walmart, I use it to put gas in my car. I thank God+ for the Walmart money card.
Hi Billy,
We're so happy to hear that you like your Walmart MoneyCard. Mission Accomplished! We do our best to offer alternatives to traditional banks by offering a variety of features and simple fees. We hope that you continue to enjoy your Walmart MoneyCard and all of it's great features. Thanks again for being a loyal customer.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
This card has helped with being able to get paid early in the week which is beyond helpful. Their new vault feature has helped me be able to save money for rent, bills,etc... customer service is always pleasant and quick to respond.
Hi Tabitha,
We're so happy to hear that you like your Walmart MoneyCard and appreciate your feedback. Feedback from wonderful customers such as yourself assists us in becoming better at what we do. We hope that you continue to enjoy your Walmart MoneyCard and all of its great features. Thank you so much for being a loyal customer.
Green Dot Corporation
Reviewed July 26, 2018
This card when it comes to ANY disputes are HORRIBLE! I had a payment come out my account electronically that I wanted to be reversed because it was the wrong account. I called GREEN DOT CORP. The first rep I got I told him, "DO NOT BLOCK MY CARD. I AM OUT OF THE COUNTRY ON VACATION" and that all or most of my funds are located on this card. So if you cancel my card one day into my week trip I’ll be **. What does he do? BLOCK MY CARD! Send out a new one that I wouldn’t even be in the USA to get. After going back and forth for about 30 minutes about not canceling my card because no fraudulent activity was happening I just needed a reverse or stop payment. He hangs up and I call back 4 times!
The 2nd rep advises me that the card is block and there’s nothing she can do. She hangs up on me because I tell her I’m tired of the lies from Green Dot reps so I am recording the conversation. THEY’RE RECORDING but I can’t? Probably because they are in Asia!!!! The third rep said she would unblock the card lol after the first two said there was no way for the card to be unblocked. INTERESTING! Told her, "Hey I’m recording because the first two reps told me a lie so I now have you on record saying you unblocked my card." She advise me that I can’t record. Lol again. Interesting because they record conversations for QUALITY AND TRAINING PURPOSES AND EVERY SINGLE ONE OF THOSE AGENTS NEEDS NEW TRAINING!
The 4th rep tells me there’s nothing she can do but send my card out in three days because they were trying to get me to wait 10 ** days so she courtesy shipped it in three days. All of this for a card that wasn’t supposed to be blocked anyway. She then leaves me on hold until the phone hang up for about an hour waiting on a supervisor that I repeatedly ask to speak to because you can’t be transferred to a supervisor. You have to put in a request for a callback. Forget Walmart MoneyCard. Run fast as possible from this card. All the little perks ARE NOT WORTH IT. I WILL CONTINUE MY COMPLAINT ON BBB.
Hi Markia,
We'd like to have someone look into your account and discuss the concerns that you shared. We'll be in touch with you through the contact information provided to us by Consumer Affairs.
Thank you,Green Dot Corporation
Reviewed July 26, 2018
I been using this card since 2016, and it’s a really convenient card. I recommend it to some friends and family. I only have one complaint. I get pay a day ahead for the longest. Now I get pay on Fridays. I would like to go back to where I was getting paid on Thursday.
Hi Dorian,
Thank you for taking the time to communicate your concerns to Consumer Affairs.
We appreciate your feedback and the opportunity to be your alternative to traditional banking. We also thank you for your recommendation. A recommendation from a satisfied customer is the best compliment we can get.
Please note, when you enroll in direct deposit, you could get paid up to 2 days early. However, early release of deposit is subject to your payment provider’s process and timing. For more information, please contact to your payment provider.
We hope this information was helpful.
Thank you,Green Dot Corporation
Reviewed July 25, 2018
I purchased the Walmart Visa card recently and loaded it with 60.00. I paid for my schooling online several times without it being an issue but recently my card was declined. I called it and it said it was blocked. I tried going online to resolve the issue but the website will not allow me to register the account because it says that I have one but then I go to reset the password and it's saying there is no account on file. I have tried calling customer service after customer service and it's all automated. I'm frustrated because I still have money on the card and have no way to unblock it. I'd like to be able to contact someone about this issue and have it resolved.
Hi Kristin,
We attempted to contact you regarding your concern but haven’t been able to reach you. If you still require assistance, please call the number left on your voicemail. We’re here to help.
Thank you,Green Dot Corporation
Walmart MoneyCard Company Information
- Company Name:
- Walmart MoneyCard
- Website:
- www.walmartmoneycard.com