Walmart MoneyCard Reviews

So not only did I have to pay $3 to load my card, but there was a $4 fee taken right away... When I called customer service, I was routed to a call center in the Philippines. When I asked to be transferred to a department in the USA, I was transferred to a supervisor in the Philippines. Said supervisor advised me that she was unable to "escalate" my call until I verified my card number with her. OK first of all, the reason I requested to be transferred to an American rep is because I do not feel comfortable sharing my financial information with someone outside the US... Unacceptable. Needless to say I will be removing my money from the card and getting rid of it.

I have been using this card with no issues for 4 years. I have been unable to use my own money since 12/7/18. This company told me that the IRS had frozen my account to verify my identity & needed my driver's license emailed. I called the IRS yesterday. They stated, "Call your bank. They lied to you & are holding your funds illegally. This is true but they know they have your money so you can do NOTHING!" I waited on hold yesterday for over an hour to talk to this "supervisor" Grace. She tells me to call the IRS & I said, "No! The hell I am." They said they NEVER flagged me for anything. This bank will hold your money hostage! Oh and I'm supposed to wait 7-10 business days for my account to be released to boot. My rent has not been paid & I am getting daily fees added. Don't give this bank your money - they are liars & thieves!

I've been told by the Wal-Mart that my account is closed, and I'll be receiving a refund check within 10 days. However, I never closed my account. I can't get through to talk with anyone about this issue.

Customer service is horrible along with the card service. The only benefit to it is that you get your paycheck two days faster but I’ll rather avoid the headache... My funds where suppose to be released after a certain day and wasn’t gave them a call telling me I have to wait for a email from technical support in 24 hours. I gave them 48 hours. Still haven’t heard from anyone and no funds still in my account.

DIDN'T get my direct deposit. It said denied but NO ONE TO TALK TO. I just want a number without an answer machine that is so stupid. I need to speak to a person!!! My employer said that the transaction went through but it didn't.

I would like to know why did y'all block my card. Cause my SSI came on my card now y'all block my card. I need to talk to corporate office about this cause next month I am changing cards cause this is not right at all. Then the workers getting more mad than you and hang phone up in my face.

I have been happy with my card up until recently. I must say I have been so disappointed beyond belief about how unhelpful they have been in a time I most needed it. I used my card to purchase gas at an Arco gas station, unfortunately due to an error with the station pump system, they were unable to sell me gas but for some reason. The system authorized all my available funds and I was left with a $0 balance. The gas station attendant advised that the funds should be voided and released within 24 hrs.

I'm now heading into my third year of using Walmart MoneyCard. Leaving behind my old bank was the best choice I ever made. I live paycheck-to-paycheck and there were many times when I couldn't keep the minimum $15 balance that was required by my bank. (You know... The one where they would charge you ANOTHER $15 for not having $15 to begin with.) Walmart MoneyCard has no minimum balance, no overdraft fees, a free vault that acts like its own savings account, and cash-back savings at the end of every year. This past year, I not only earned $20 in cash-back, but I also won $30 from the Prize Savings lottery! I never win ANYTHING, so you can imagine my shock when I signed in and found an extra $30 in my account from "Prize Savings". I was really happy. :) I love this card and have no plans to ever use another one.

These people will not think outside the box or have a workaround for my situation. The only solution was for me to cancel my card take the money off my card put it on a new card and open a new account which is the longest and stupidest way to do something.

On 11/30 Walmart Money Card/Green Dot closed my account with over $3000 in it. They said they first blocked then closed it because they could not verify my identity even though I sent them a copy of my valid passport. Now they are making it impossible for me to reach anyone to find out how to get my $3000. There are countless complaints like mine of them stealing customers money and Walmart is turning a blind eye. I have emailed top executives at Walmart with no response. Look it up. This happened a couple of years ago and now they are doing it again. Green Dot is preying on hardworking lower income people who don’t have the means to fight back. This is a travesty and Walmart is equally at fault because they put their name on the card and promote it. Shame on Walmart and Green Dot.

I got the card because I wanted something to route my deposits from time to time. Suddenly after a year of having the card I am hit with restrictions and customer care who have hung up on me multiple time, and given me no help. Now I cannot withdraw MY OWN MONEY because of a sudden change of policy. I asked when was this change made and why wasn't I inform- their response was "it was a policy update" leaving me unable to pay my rent in full- like what the eff?!?!

I had a frog kit fraud case on my Walmart money card. I won the fraud case. They said they would be issue me a full refund. Be a check VIA mail 2 weeks. I waited the two weeks. Send me a piece of paper saying that they put the refund on my locked card that they locked from the fraud and I wasn't able to use it so then I called them. They said they would. They couldn't transfer the money onto my new Walmart money card so they'd send me another check two weeks. While I waited 2 weeks that did not show up. Got another letter stating that they deposited on my locked card again so then I called back and they said it would be another two weeks. While I waited 2 weeks and still nothing. Still nothing. Still nothing in.

I have had this card for a few years and no problems that a phone call and a clear explanation of the situation and why it happened and I am sorry for your inconvenience didn't suffice. The problems began the first of November 2018. I had 4 transactions fraudulent charged to my card all in Anaheim California. The first 3 times the money was put back on within a hour - the 3 one I called in and the transaction was pending and the lady says it will be put back on your card. I am thinking because she knew it was fraudulent the money showed up a hour or so later. I asked the person should I have my card replace and she I can do so. I felt and I experience this that I should get a waiver on the FedEx charge to have my charge in 3 days since they have detected fraudulent charges - no new card.

I have loved my money card. It holds me accountable and doesn't have overdraft fees. Only improvement needed is when requesting a card because it is old or broken. We shouldn't have to wait 2 weeks and not be able to use our card now.

Walmart MoneyCard is a bunch of bs. I loaded my card and paid for a hotel up to three days. I paid $440.00 dollars. Well my stay did not go as planned so I was approved a refund on the 22nd on Thanksgiving so the hotel manager told me because of the holiday I would receive my money three to five business days. Well I never receive my money. I been calling Walmart. We are in December and they still have not put my money back. Every time I call customer service they give me the runaround and they still have not put my money back.

My money is blocked on my card and was told to send a receipt to verify my docs. The receipt was sent and I then called to make sure it was received and they are having "technical difficulties". This is UNFAIR! My money is being held!

Twice they have turned my card off and left me penniless for days. Phone number isn’t an option and they know it. How can you treat someone who has been a customer 7 years like this. Call me like you said you would in the email you sent my me. It’s been three days and that’s way more than 24 hours. It’s Christmas season and you have my account locked for no reason. You did this last year at the same time. I expect a call and access to my money ASAP. This is ridiculous and I will file suit to have late fees on my bills paid by Green Dot. What is wrong with you people.

I made a purchase in Target.com. Funds pending since 11/23/18, and purchase amount taken as well. Was told wait 7 days. Customer service isn't helpful at all. All they say is, "I'm Sorry ma'am," and barely speak English, so I can't really understand them. Still don't have my money. They told me I would have to wait AGAIN. After they told me to wait the 7 days. Oh, and there is no one else to escalate this to, because at 877-937-4098, they don't know who their upper management is. Wouldn't give me name of anyone. Only advised that they sent to the escalation team. But they don't have a phone number for them either. THIS IS **!

I have been always been able to get in touch with someone. When I had an issue with a new card, it was resolved immediately. Timing was good. There is never a long wait when you call. Great customer service always!???

No problems with actual card. Only complaint is that I can't access all of my money using ATM when needed because of the 400 per day limit. Also customer service SUCKS! It's always someone whom I can barely understand and they aren't able to do much but tell me something I don't wanna hear.

I love my Walmart MoneyCard, I never have any problems with transaction. The website is really easy to navigate, and I love that you can stash and unstash funds as needed, so it's like having a savings and checking account. The cash back at the end of the year is an awesome surprise.

My cashback amount does not match the times that I go to Walmart, I do not receive the percentage back that I am supposed to receive back. I keep track of how much I spend at Walmart using my card but my cashback rewards does not match how much I'm owed.

My wife and I love the Walmart card! I was able to get a second card with my wife's name on it, and her check deposited to my account. It's handy at the stores as well as withdrawing money when cash is needed.

My experience with Walmart MoneyCard has overall been a good experience, my favorite part of the card is the ability to stash money, and the prize savings! The greatest thing happen to me once I won the Prize saving. It was $25 but to me it was the coolest thing a free $25. I also love being paid 2 days early!

Seldom have problems. Much better than a regular credit card. Easy to manage. Fast to use. The only problem we have sometimes is the gas pumps don't accept it. We do tell all our friends about it. It is very convenient. We like the card very much.

I have used the MoneyCard for several years and anytime I had questions or problems they were quick to help and rectify the problem. I have recommended Walmart MoneyCard to friends and family. The card is much easier and cheaper than most bank accounts.

I'm pretty satisfied with my card through Walmart. The stash option is a great option & I also like the app. it's easy to use. I would say when I call customer service it's a long process & in my opinion they seem hurried & a bit rude.

It has been a good one so far. I haven’t had any problems but would like it to become more up to date with other card with the chip and to be able to speak with someone live. It's a great card to have and would still use it in the future.

I love the Walmart MoneyCard because it's like having two separate accounts. I can save money in my Vault and I can also have money in my account at the same time. And tells me my balance what I spent money on. It's amazing.

I've had the worst experience with the Wal-Mart Money Card! I thought I lost my card, I had to cancel Walmart MoneyCard customer service and told me that they can send me a replacement card in 3 days for $15.00. I called customer 2 days later and asked if, I can purchase a new money card so I can transfer my funds to the new money card. I was told "No, that I had to wait 7 business days for my new card to arrive". I said "7 business days?" "I was told by the customer service rep, 2 days ago that I would have my card in 3 business days". The rep told me that "with the money card I have they cannot have my card expedited in 3 business days?"

They have deactivated my entire account because my card that is not even 4 months old is bad already. Which I don't understand because it is always kept in my wallet. They are sending me a free replacement but that will take 5 to 7 business days, before I receive it. Today is Wednesday! EVERY dime I have is in this "So called" account. My entire paycheck goes in it every week. So until I get my replacement card and activate it all my automatic payments will be declined, which will cost me $37.50 and $50, I have no gas to get to work, I have a premature baby who has a very important Dr. appointment in the morning for his life threatening seizures and I can't get there, I can't buy food and I have NO WAY to access my money that I work very hard for!

I decided to try the MoneyCard again after having an issue prior in 2016 for unauthorized payment and I was told I did auth when I had not. So they let the co get paid by the insurance co and then again by me. So now I get a new card to give MoneyCard a second chance and I use the card 1 time, upload my DL to prove my identity after the new card is blocked then have a woman say my DL wasn't approved and my card/account is closed and I can't use my card. How is My DL not sufficient to prove my identity and I was told there is no recourse for this as the account is already closed. I would think my DL is sufficient and if not that I would be contacted for further info. First time shame on them, second time trusting them shame on me. Never again... been burned twice.

Now I have been waiting on my replacement card for 7 days. Open and called the card to activate it. After all of that they tell me it block and I have upload a ID picture. It saying server error 404 or 440. I've been calling since last night. Once I get my money off here it going in the trash.

I get direct deposit from my job on this prepaid card. They have refused to release my funds! I have called and called only to be told there's a technical issue! I see patients all day long and they know I can't go anywhere without my check being deposited. It is advertised that you can get your check UP TO 2 days early NOT 2 days late! This is the exact definition of false advertising. I still don't have my check that was sent out Monday, on my card. They also refuse to let me speak to any supervisor! People should not trust these cards! They stole well over 500$ from me and say they never got the deposit knowing I had the tracking # from when it was sent to them!

My card was blocked as I got a 450 refund. Now I'm without money and being told that my direct deposit may not go through. I'm in tears, I did nothing wrong. My car is broken and they company gave me a refund because the car is not fixed. To make matters worst I have to go out of town without a penny on my 40th birthday. All I can do is pray.

I have been using the Walmart MoneyCard for 7 years and have never had any problems until yesterday. I went to a Bank and tried to get my money off my card and was declined. According to the service tech withdrawal wasn't part of my spending habit. Today they say now I can't get money from my vault until 10pm tonight. For 2 days now I have $2200 on my card but I'm broke. If anyone can help please let me know.

I made a return to Costco for a purchase of $1,200 and Walmart said without the original sales receipt that was no longer available. The funds will remain locked and will not be available. I told them that the original sales receipt is no longer available and that Costco had the record on their computer and had no problem issuing refund and there should be no reason why the funds would not be available nor why Walmart would require original sales receipt from another merchant anyhow.

I am a cross-country truck driver. I use the card EVERYWHERE, yet for some reason every other purchase keeps getting declined! Used to not be this way! It’s driving me crazy! You can’t verify security measures online or through the app, you HAVE TO CALL and wait for a 10 minute speech before you can select the option to speak to someone and get the suspension lifted one hour after you call. Call center is in the Philippines, so there is a SEVERE language barrier! Then they laugh at you when you get frustrated. I deposit around $6000 a month on this card. Been using it for over 6 years and it seems the service keeps getting worse!

I have had my Walmart money card forever and my paycheck has always been direct deposit to this card. I went to use my card on 11/20/2018 and it was declined, never had a problem until now. I never got any notification of they blocked my card due to usual activity and for almost a week now my money on this card, I have no access to. REALLY. The none American rep cannot help me nor understand anything I say, I keep getting the same response. Keep your phone line open and a corporate supervisor will call you. What just cause these foreign rep sit at a desk or probably out of their residence. They think a person don't work and have to wait for a phone call. This MoneyCard is the worst and the customer service sucks. Today is 11/25/2018 and it's still not fixed.

I have been having problems since they deposited my money. I was able to use it a few times afterwards it locked. Been trying to upload to the site. Just to my luck it doesn't work. Who wouldn't have guessed? I'm really upset. No one can help. Not to mention I was embarrassed at Walmart since I couldn't get the money. I figured get a few things for children. Well guess what. It didn't work. Really upset. My own money I worked for. Can't talk to anyone and not to mention they took ten dollars off the top. I was negative but boy they sure did take that quick. This is the worst right around holidays.

Walmart website states it takes 1-5 business days for your check to be cleared and available for you. I deposited my check and it said it wouldn't be available for 10 days. That poses as a major problem when you are depending on your money being available at certain time frame. I called customer to try and cancel the transaction and would just cash my check instead and customer service rep told me there was nothing he could do. I suggest updating your info with correct info, so this type of problem does not occur for anyone else.

I've been with Walmart for 8 yrs and I had a transaction occur on Nov 9 that wasn't mine. I live in the state of California and the transaction was in L.A. I call the 1800 number and disputed the transaction. I also made a PD report same day. The guy I spoke to said the dispute will begin when the transaction is completed and that it will take 7 to 10 days. Now it's Nov 21 and I'm told I have to fill out a written report and mail it to the company THEN THE DISPUTE WILL HAPPEN. I said I'm verbally disputing the charge now like I did on the 9th. The lady said, "No. Doesn't work that way." I asked to speak to a US rep. She said no. I asked again and was told it would take 2 to 5 business days JUST TO SPEAK TO A US REP WTH!!! Walmart is a shame. Do not use this card.

I recently changed phone numbers and was no longer able to access the MoneyCard App since I did not have my old phone number for the verification code to be sent to. It popped up a message to call the number on the back of the card. So I did. The first rude ** I talked to said there was nothing he could do, although I verified everything that is on file. He hung up on me. So I called back and spoke to someone who was nicer, but told me the same thing. She told me to go online because they couldn’t update my phone number for “my security.” I was like, "Why in the hell does it tell me to call the number on the back of the card then." She had no answer for me.

I misplaced my card somewhere in my house tonight. I called customer service and they asked me to verify my name, address, SS number, date of birth and phone number. They rejected my phone number and said I have to remember the one I used when I registered the card SIX years ago. The customer service rep was rude. The supervisor was very rude. So basically they won't do anything on my account until I can remember an old number because the incompetent staff didn't update my phone number when I called in earlier this year. I have money sitting on that card that I can't access. They've basically stolen my money and stonewalled me. This is complete BS.

I Purchased my card on November 6, 2018. I put $400 on my card. My card was defective and never worked. It was immediately rejected. Even two Walmart managers tried to help. I was told to go home and register it. And give it a couple days. On 11/11/18 A manager at Walmart finally helped me get to a live person through the 866 number. (By the way everything is automated and it’s a joke to try and talk to someone!) I was told my card had a “technical problem” And would be fixed in 2-3 business days. I would get an email and a phone call back. I never did! On 11/14 I got a hold of someone and they told me That they would issue me a new card in 7 business days.

Had same card for years with 2 direct deposits every month. My card has been blocked until I send in my license. THE SITE DOESNT WORK! WALMARTMONEYCARD/UPLOAD DOCUMENTS! The horrible customer service people will not talk to me! They get rude and then transfer me to an automated message to upload my documents to the site that doesn't work. If I go online it says I've tried too many times and I'm blocked. EVERY penny I have goes on the card. I've been without money for a week now!!! Cannot get help by calling, and they blocked me online. My entire paycheck is on this card. What can I do? I'm trying to get my direct deposit backed out, but I am not sure it can be done. I'm waiting.

I never had a problem with this card in the year + that I have had it, the few times I did call customer service it was a absolute waste but I was able to figure it out on my own until this week when I made the mistake of depositing my paycheck using their own deposit service. On the website it says that it could take 1-5 business days, it also states that payroll checks are deposited “quickly”. Well imagine my surprise when on the 17 the day the check was deposited that it would be available on the 27th! I waited till Monday (11/19/2018) to call and sure enough I got the most unhelpful, rude, man who could barely speak English.

I have been using my card for over two years. I used mobile checking for a check deposit. I did this over a week ago and they still have not released my money. I go on vacation in two days. I need my money! Why does it take so long?

My dads cable bill was wrong and I knew I had paid it. So I checked my card balance online and saw where the payment had been taken from account. So if I dont have my money and Comcast doesnt have the money, where did my money go. Green Dot needs at least 20 days to investigate how they lost my money. In the meantime I have paid this cable bill 2 times.

Someone did reach out to me and correct the issue and I still use my Walmart money card for my direct deposit and everyday purchases

First and foremost if I could give this rating a lower than 1 star I would. Secondly... Why is there no one from USA able to help me. Customer service apparently can’t me or vice versa. I purchased a Walmart money card on October 15, 2018 and it couldn’t be registers because I was trying to put it in my son’s name. I wasn’t aware you had to be 18 so customer wouldn’t allow me to do anything with the card and was offered to file a refund. I was told by the rep that it would be in my mailbox within 10 business days. It never arrived. So I called customer service back and apparently no one could find anything about a refund. So I was highly upset and demanded to talk to someone above the rep and she refused to put someone better on the phone. Was told I needed a receipt and to email a receipt and it would be investigated.

I have to say customer service is the worst I have ever experience. Representatives are rude and do not listen to your questions. Also, explain to me why I have to get a new card number when old card is damaged. It's not lost or stolen. It's damaged. My 2nd card was damaged as well. I should be able to pay for a replacement with same card number when I have a damaged card.

I received an email at 6:00 am this morning stating my Walmart Moneycard was turned off due to unusual activity. The email directed me to Document Upload site but when I entered my card number into the site, I was given the error message "We were not able to find the card with the information provided. Please try again.". The automated support line was not helpful at all and directed me back to the document upload site. Walmart customer service was also unable to help me. I have no way of accessing the funds on my card and it seems nearly impossible to get in touch with an actual human that can help resolve my issue.

I bought my card from Walmart. Used it one time. Received my new card. Tried to activate it and there is a block on my account. I call, sent in all documents asked for 2 different times and since the 8th I've been told 2 business days and still today my account is blocked. I can't talk to anyone who can actually do anything about it. Just a bunch of people who keep telling me 2 business days I'll receive a call. I sent in the information. Now I want my money.

Every time there is a holiday my direct deposit is late. Doesn't matter if the holiday is before or after my playdate it's still late. Called customer service several times and always told that my employer hasn't released the funds which is untrue. I am able to view online from my employer on what dates my pay has been issued and on what date its authorized for release. Funds are released to be deposited on EVERY Friday but WalmartMoneycard holds my funds until Monday unless there is a holiday and I'll receive my money on Tuesday or Wednesday. Basically it comes down they are illegally holding my money in their account.

I tried to explain that if they didn't unblock my card, I can't pay rent. They could hardly care. I know because my 6 year old daughter and I are living in my truck. Compassionate people they're not. All I did was call in a lost card. This must be the penalty. I've sent pic id three weeks in a row.

I have had my card for years and on October 31st someone started charging my card up from California and I live in Maryland. I noticed that someone else on here on the same date and Virginia went through the same exact thing and now I'm seeing more of these. I've had problems with them in the past and I should have stopped there but I didn't. They charged up $423.09 in California and I live in Maryland. I called them to tell them what happened in some Foreigner was on the phone telling me that I had to send them to dispute. I told her I didn't understand why I needed to do that and it would take up to 10 business days when the person charged my card from the 31st up to November 5th. I am still waiting on results and nothing has been done. I am going to get an attorney and I have called the attorney general. Do not get this card.

My husband lost his card, called to have another sent. He was told it would take 7 days. When he goes to look at the account it is blocked. The account has over $8000 dollars in it. Can’t contact a live person when you go on the site it ask for the card number which he doesn’t have hence lost card. He works out of state, can’t pay for his room, buy food, or gas. If the account is blocked how can a direct deposit go to the account? This is a horrible card.

My card has been locked due to unauthorized transactions. My payroll check is direct deposited on to my card. I need to speak to a live person so they can overnight my new card so I can have access to my money! I can even access my account because my old card # is invalid. I am stuck out of town with no money for food or a hotel room. I need someone to get in touch with me asap! Why can't I ever talk to a live person when calling the # on the back of the card? Your costumer support is a joke! I would appreciate someone to get in touch with me now.

I filed a dispute October 24th. I was told within 10 business days my account would be credited. On the 10th business day I called and they told me to wait until the next day. November 8th I called which is the 11th business day and I was told it was extended to 45 days and I would’ve be provided a credited since I didn’t send the form in within 10 days. I emailed the form and they are telling me they no longer use the email but online it gives the option to mail or email the form. I have a daughter and I cannot afford to wait 45 days to get my Money back especially when I was told I would receive it within 10 business days! I plan on closing this account after my money is received!

I have used Walmart MoneyCard for years! It has been my primary bank for as long as I can remember. I always used this card because of how fast I can get my direct deposits and when it’s tax season when my money is released from the government. It’s on there next day. The card is great if you never have issues. I had to file a dispute on a charge I didn’t make in October. My dispute was filed on October 28th. By October 31st, Walmart MoneyCard refunded the charges and then immediately turned right back around and took the money out of my account. They told me that the merchant agreed to pay the money back and that it was now just basically waiting a few days for my refund.

I’ve had my Walmart MoneyCard for a few years now. Most of the time there is no issue. I’ve been getting direct deposits to the card from my work for over a year now and my check is always deposited into my Walmart MoneyCard on a Wednesday around 1-2 pm. Like clockwork... But today, I have no deposit. It’s payday so I should have gotten it! I have many bills and one including rent which is already past due. I promised I’d pay today, on my payday. But nothing. I don’t even want to call customer service because they’ve made me cry so many times with bad and rude customer service. I want an answer as to why I haven’t gotten my deposit yet and what they will do to fix it. Please help me with this.

App was not working so I couldn't access my money. Then I called and had to talk them into releasing my funds so I could access them. The next day my direct deposit was blocked and my card and account was shut down. Then I was told I have to start a new account and reset up my direct deposit through my employer and that card was no good anymore, I was blocked from accessing customer support and had to buy a new card just to be able to speak to a customer service rep. Am now waiting for a callback from supervisor. Four hr. window. I believe the supervisor blocked and shut down my card for demanding that I have access to my money!

So I’ve been with the Walmart MoneyCard for over a year! I recently purchased a couch from Walmart.com. They cancelled my order but still took my money out! Now I’ve been calling Walmart plus Walmart MoneyCard customer service & I’ve been told that my money was supposed to be posted back on to my account the 2nd of November & it’s now the 6th and still no money in my account, it’s still pending and it’s been pending since the 26th of October! So now they filed a dispute. I will call them every single day until my money is posted because this is some messed up stuff going on with them and Green Dot bank, I really want my money or legal actions will be filed!!! Thank you very much!

Completely disappointed in this card. My husband has had all of his money stolen from his card. And also a direct deposit has come to his account. But now his account is blocked! $800 down the drain... and no help at all. This is the worst! There are other prepaid cards out there. Stay away from this one!

Received a Walmart MasterCard a gift. Registered it. Used it within 10 minutes - tried to use at McDonald's in Union Sc. Card was declined. Called customer care. Put my account number in. Was told my card was blocked - no explanation. I had to wait on a personalized card to arrive like 5 days later. Did the document upload several times - it finally went thru verified. Called today - still blocked. A recording said my information was not readable. Can't speak with anybody. Why wasn't I informed my id didn't take especially after several attempts before it was verified in order to finish up the process. I need my coins. I'm broke and want my money. I have a Walmart Visa card and Netspend card - have never had a problem. I entered the same information that's on those 2 cards. I need answers. Reading some of these comments I'm thinking Green Dot is itching for a class action lawsuit. Stop playing with people's money.

I've been a customer for YEARS! Never had any issue until recently when charges showed up on my account. I disputed, which was the easy part. What I wasn't aware of is that my account would be placed on hold and NO ACCESS to MY money until a new card has been received, which supposedly takes 7 business days. Nope! I'm beyond that point. Customer service told me "it shows at your local post office, contact them." Seriously?! There's a perk to having funds deposited a day earlier, but it should NEVER take this long for someone to access their own hard-earned money. Step up!

Just had my Direct deposit done to this card. Was hoping to have a good relationship. But after reading these review they are just as bad as the credit union. I just left. Reviewed what this card offered. No overdraft fee. It really sounded good, but tell me how this offer is going to happen if my federal funds never make it to my account. It now seem to me withholding a direct deposit is a clear violation of interstate commerce and should be reported to the Federal Trade Commission. It sad to read about all the bad complains and nothing is being done or lack off.

I have been using my card for over a year now and everything was good. I go to check my balance and realize I don't have any money! When I go through my transactions it says that someone in California has been using my card. I go to dispute them and get a woman who barely speaks English that tells me the only transaction they can dispute is the one that happened today because the other ones have already been completely authorized. You can see my transactions in Virginia but are going to authorize transactions happening in California at the same time and now I have to pay for their oriental massage!?!? I should be able to dispute transactions that didn't happen today especially if they are being done in a state I have never even been to! I will definitely be finding a different card.

So I’ve lived in Florida my entire life, and yesterday night at 10:40 pm someone in Hicksville, NY used my debit card to make a $272 purchase at Walgreens. How that’s even possible is beyond me. So obviously with 5 minutes I called Walmart money card customer service to report the card stolen. First they said I can’t dispute the transaction until it posts. I said, "Okay - Well is there any way I can get my card expedited to me?" "No." Mind you I’m a single mother with of a 2 year old with no family or help - my rent is due on the 1st and by the time I get the card which I literally keep ALL my money on because it’s FDIC since it’s with Green Dot and I figured it’s better than carrying cash where I live, and they said no.

I put 1000 dollars on a Walmart MoneyCard. Paid some bills and left off paying with a balance of 635.29 and the following day I received a text where I had signed up for alerts that I had only 135.29 left. I immediately called and reported it. They gave me a number for proof I made a report - said someone would tell me if I was getting my money back - went over the transactions and my soon to be ex-wife hacked the account and took the money off! Ex changed account settings and I had to change phone numbers so they won't talk to me now. They hang up on me - tell me to wait 10 days. I need to update phone number with them and my wife changed the account settings so I can't log in or file a police report because I'm blocked out of the evidence. This is crazy! I need to talk to a Walmart rep now!

I received the Walmart MoneyCard from my tax preparer a few days ago after proving my identity to the IRS. Yes, it took me almost a year to receive my refund just to have my Walmart money card blocked and I even sent them a front and back copy of my driver's license. They sent me an email stating that they couldn't approve my documentation and I can never apply for another account with them. I haven't been able to speak with a live agent, every time I phoned the customer service line I receive the same message then it hangs up on me. I have been crying ever since then because I can't get anyone to assist me, not even the employees at my local Walmart store. This saddens me due to the fact that I have exhausted every effort to reach someone.

If you want a prepaid card don't get this one. These people are thieves. My card is blocked and has been for over a month. They said to email a picture of my license. My license has my married name on it now but they still can't unblock the card because of that. I sent a pic of my old license with my maiden and the new one but they say they still can't unblock it so there is no way for me to get my money. That's how they are keeping it and charging fees every month. These people are thieves. Please do get this card.

I've been using this card for so long and I never thought I would have to go through so much after so many fraudulent charges on my card. At one time I spoke with someone who said they cancelled my card and transactions were still being made. I noticed once I checked my transaction history from getting my new card??? So stressful when I need my bills to be paid and my money gone!!!

The MoneyCard straight the direct deposit sucks. I have my direct deposit setup. My company went to deposit my check for Friday and it never showed up. I called customer service up and basically I got nowhere. I even told them that wasn't call the police and the BB and report them and the supervisor he did not care. He just kept repeating himself. So that for the direct deposit department sucks. I would not recommend anybody get their paycheck direct deposit on this card.

I reported that my card was chewed up by my dog and paid for express shipping, which I was charged an extra $18. $15 for the shipping and $3 for the new card. I then get an email stating my card was blocked for any use and I have to upload an ID for “security” purposes. When I asked for the unusual activity, the “supervisor” couldn’t tell me. The unusual activity was from Green Dot Bank removing a fee for the express shipping.

I am highly upset right now. I cannot use my Green Dot Walmart MoneyCard and I cannot use my Green Dot card. I tried to get gas and I'm not able to make any purchases. What in the heck is going on. When I call customer service for Green Dot and Walmart MoneyCard it says my call cannot be completed at this time. What is going on!!! I WANT MY MONEY!!!

I'm very happy with my money card. And the service that is provided. I travel for a living and never know when or where I'll be at each week. My checks are in deposited to my card a day early and now Walmart has ATM machines.

My card is starting not to work because of the magnetic strip going bad. This is making it so card doesn't read sometimes. I have not seen where I can order a new one and still use the same information.

My experience with Wal-Mart money card has been great. I like the fact that I can put my money in the vault. It helps me save money. But I don't like the fact I haven't won any prizes and really don't know how to play.

My card and its services have never let me down! Easy to use and reload. Very convenient for my use. I have traveled across the country and used it everywhere. Getting a new card is time-consuming but it gets done.

I have been using Walmart MoneyCard for a few years. The only thing I like about it is the fact I get my paycheck a few days earlier than actual payday. I have had several issues with this service! The first occurrence was my account along with many other people’s accounts being inactive in May of 2016, I just delivered my second child and got paid that same day, we went to get food and things for our newborn baby & I was not able to use my card or access any money for almost 1 week. I was told “I’m sorry” and “there is nothing we can do.”

I've been using my card for several years now and have never had a problem using it until 2 months ago. For about a year, I've been paying my rent with my card. However, 2 months ago the transaction was denied & again this month. I've had to get money orders and mail my rent because of this. I'm in a manual wheelchair in a town with no bus service, so paying my bills with my card is essential to me. My landlord, Community Housing of Maine, told me that a lot of tenants all over the state have experienced the same problem. Why was I able to pay my rent with my card before, but am unable to since September? When I called Customer Service, all I get is pigeon talk that's difficult to understand & am told to ask the merchant. Well, the merchant is my landlord, & they want my payment using my Walmart debit card. The problem is not my landlord, it is You!

I purchased a new prepaid card on 10/15/2018 and put $500 cash on the card. Tried to register the card and it would not register. Called support every day for 10 days and they can't help me and won't give me my money back. We spend countless hours asking to speak to a supervisor but they won't transfer me, I have the receipt showing I paid the money to the card in cash. A few of the reps say, "Oh yea I can see the money but we cannot tell you why the card won't work." I told them transfer the money to one of my other Walmart pre-paid cards but they won't do that either. They are holding it hostage! They hang up on you when you keep trying to tell them to give you a supervisor. I am ready to picket the company in every way I can.

I only have the WalMart Moneycard. I have no checking account or other credit cards. I have direct deposit so I get my Air Force Retirement early every month. I don't have any bank fees of credit card interest. Save hundreds a year. The vault is best. Just won $25.00 prize by using it. When I was a Wal-Mart Manger I found out about the features. It a no brainer to have one. Green Dot bank is great. They put deposits in my account as soon as they get it. That's the best feature of the card.

First off the Walmart MoneyCard is easy to get started up. Everyone I have dealt with is super friendly I have no complaints at all. I think the stash vault is awesome and comes in handy to save money.

Get United States based customer service... Other than that the card and service is ok. Would like to be able to personalize my card too. Also would be cool... updates to the Walmart app would be nice too. Thank you for your time and have a great day.

Need a new card. Magnet strip fails at a lot of stores. It is ridiculous that to get a new card I have to deactivate current card leaving me no access to my money approx 10 days. I have direct deposit.

This card has been very useful in saving money. I am able to "lock" my money in the online vault so that it is secure and move it any time it is needed. I would recommend this card as a supplemental savings account to everyone.

People you talk to about a problem are not very bright also don't know what they are doing. Also it would be great if you could decline a payment on the app. As is we have to suck it up if something is wrong. Because it's too hard to decline it. Have been wanting to change from y'all because of this. Just haven't had time to do it. But if y'all fix this then I don't have to go to all the trouble to.

I love my card and the fact I can use it anywhere and it offers direct deposit. I hate the fact that if I need to deposit cash the only place I can do so is in Walmart. The line is always long and half the people act like they don't know how to count the money.

I hate that I bought this to be easier than a bank. I still have to pay to withdraw funds or pay bills. I use my card all the time and hate pulling out cash but when I do I hate paying $3 plus atm fees, might as well go back to the bank!!! Depositing checks on the card should be free as well!!! I'm actually in the process of changing to a credit union because of this!!!

I have read so many reviews about people having their account blocked. I am going through the same thing with my social security direct deposit. It went in Wednesday the 17th. When I tried to pay my bills it was declined. I called customer service only to find out they have blocked my account. I sent everything they said they needed. Every time I call I get a different excuse. They won't unblock my account. They don't care if I can't pay my bills and can lose everything. Has anyone got the block removed and their money back. If so how long did you have to wait.

I been having a Walmart MoneyCard since 2013 or before I have 5 kids. Rent is about to be due. I spoke with a supervisor that told me to submit my ID. I've done it twice. Still nothing and now I'm told my card is going to remain blocked until the review is done. I can't access my online acct. I can't activate my card or nothing. I filed non-authorizations on my acct and the rep did not tell me that my card and everything else would be blocked. The rep from this morning tells me if my direct deposit hits while my card is blocked it will be sent back to the issuer.

A few weeks ago I went to HEB to buy food for my family and was completely surprised when my card was denied. I was in shock and tried again because I knew I had money available; it declined again. Embarrassed, I get out of the line to check my account and there was a charge to an auto part store for over $100.00 that I did not charge. Immediately, I called Walmart MoneyCard and they closed the card and stated that they would send another. About a week later, I received a card in the mail.

I had a direct deposit that cleared my account and in the exact same day that it cleared 13 separate charges of $50 in California (I'm from Florida) appeared on my account. When I call to complain I was told that I had to wait until the transactions were no longer pending and then I can file a fraud claim. Once I filed my fraud claim, I was then told I had to send an information and that from the time they receive said information it would take 7 to 10 business days in order for them to finish their search. Then depending on what they determined then it will take another 10 to 15 business days in order for me to get my money back. I'm now in the first week of being out of $650, with no help whatsoever in sight from this company. As soon as I get my money back, I WILL NEVER USE THIS COMPANY AGAIN.

This card is horrible. I got the card to purchase a plane ticket. Purchased the ticket, less than 24 hours later my card was froze. Had to verify my identity. Did required steps. Then received notice that they couldn't verify my identification after submitted documents. Customer service is a joke, no live person. The only way I actually got in contact with someone was through Facebook messenger and emails. They told me to resubmit my documents. Tried to submit once again. It tells me documents submitted previously. This card is a scam. Meanwhile they are siphoning the remaining balance though monthly fees. I'm looking into an attorney. Beware beware beware.

I had my card blocked on 9/23/18 over a return and after being on hold for 45 minutes I was able to talk to a representative who fixed the issue and removed the block then and there. Now two weeks later my card is blocked again over another return. After 1.5 hours on hold between representatives and supervisors I was informed that they could not remove the block without copies of the original purchase. I send the copies of the return receipt, original receipt, and a letter from the business verifying the purchases.

If you don't need to use your card for awhile they claim your account is dormant and they take your money??? I called a couple weeks ago and they said I had money still on my card but I have to fill out forms and send it in to get my money back. I just called them back and now they say my account has $0 in it??? This card is a SCAM!!!

This card is great until you encounter issues. Unlike a bank there is no physical location and no way to get to a manager quickly. If You encounter any kind of issue with your money and ask to talk with someone in management, the customer service agent will tell you that they have to put in a request and allow two days to hear back. This is unacceptable when it comes to your money, at a bank you can get your issues resolved immediately. Some issues I have incurred with this card took 5 days to resolve, can you imagine waiting five days for your funds to be released and not being able to speak to someone who knows half of what they are talking about. I have waited on hold to speak with a customer service agent for up to an hour and a half. This card is a no go!!

My account was hacked about a month ago. I did dispute it and they shut down my card. Whoever hacked my account even changed the email address I originally provided, so I had no way to access it online at all. Received a notice that they finish the review and funded my account the money. Why would you refund the money to a closed down account?? I called customer service, but I cannot get through because my social security number and date of birth aren't registering. Well apparently there is no way to speak to anyone w/out it matching up. What kind of unhelpful ** is that?? Still can't access the money that was stolen and refunded and there is no way to speak to anyone. The letter I received doesn't even have a number to call.

This has been a complete nightmare. I had a transaction deducted from my account on 9/20/18. I filed a disputed as instructed and the representative told me it would take 10 business day to resolve the dispute. I called on the 11th business day and received another date of 45 days to resolve the issue. At that point I closed the account. Today I found out the company sent the money back I went to log into the prepaid account and there it was just sitting there since the 8th October. I call the customer service line and they stated the only way to receive my money is for them to send it by mail in a check form which will take another 10 days. At that point will be well over a month from the time I filed the dispute.

I have just recently found out that my Walmart Money Card has been blocked and pending a review due a charge on my card that I have reported. I've read some the reviews that other customers like myself have reported and honestly I cannot say that I am not concerned because I am... So now I apparently have to go on the secure website to upload a picture of my ID/Driver's License in which I have attempted to do and it is now saying that my card number is not found. So I'm not sure if I have to wait until I receive my new card in order to be able to upload my picture ID... So what I'd like to know has anybody here with the same situation had any success at retrieving their account along with all monetary funds???

I have had this card over 2 yrs. Everything was cool. Then I was credited $500.00. They blocked my account without any notification. So they are people not from USA. I can't hardly understand what they are saying. And each time you call it's someone different. They don't really care to help resolve the issue. I have sent them all the receipts and then they say I need to wait 10 more ** days. I'm starting to get pissed again.

I've used Walmart MoneyCard since 2013-ish. I have my social security direct deposited to the account. From there I use the free bill pay service that come with the card/account to pay bills. It has only been swiped at a check out terminal perhaps once in the past 3 years. A few days ago I logged into my account to use bill pay to pay a credit card bill and noticed 6 charges totaling almost $700. I immediately called up the customer service number listed on the card. I got a person whose accent was so thick I had to keep asking them to repeat themselves, and the noise in that call center was unreal. I reported these disputed charges to the lady on the line. She seemed clueless as to how to handle the situation.

I contacted Walmart MoneyCard almost a week ago. Again I had a card compromised. I asked for my new card to be expedited to me. For which I was charged the $15 expedited fee which is fine. Suppose to have my card in 3 days. It's been 6 days now and still no card. Almost all my funds are on this card. And I will have bills due shortly. And I could use some groceries. I'm very disappointed in the Walmart MoneyCard.

I have used my card for over 10 years with no problems. My account was compromised and I called to dispute the charge. The company reversed the transaction but the money is not in my account. It's been almost 2 months. I’m pissed. I need my money! I’m a single mom!

I had read many reviews complaining about disputes so I decided I had to share my experience. I had two major charges in another city on my account. I assume it was my carelessness as I had another debit card hacked at the same time. I sent in the dispute form and within a week I was credited for both transactions and had a card expedited to my house in time for payday. I was extremely impressed and thankful.

Like many more reviews I see on here. I too am experiencing the same issue with my money I work hard for. Typically my direct deposit is already on the card by Thursday morning around 4:00am. This morning I got no deposit and upon placing a call to the automated line I discover my direct deposit is under review and I can’t get any additional details from an agent. This is the shadiest crap I’ve ever experienced with Walmart. Notice how they only respond to positive reviews? Quite evasive I’d say. I will never use another Walmart MoneyCard again after this experience! Highly disappointed and dissatisfied!

I got this card little over 2 years ago. There was fraud activity with my account so I opened a dispute and now 3 days later on my payday they are holding my check because of technical difficulties with no explanation, will not tell me when I will have my money on my card. I call my payroll and they tell me it was direct deposited already so there is nothing they can do. I have a new bank now and will be canceling this account as soon as they give me my money.

I have been with this card over 10 years and never had a problem with the direct deposit being deposited a day early than my original payday. Well today I was curious as to why it didn’t post after all this time. I was instructed by the automated system to check with my employer first. Everything was great and done the same as always and sent as usual no differences. I call the customer service for Walmart MoneyCard and was told that they are having a direct deposit delay and the engineers are working to resolve this and sorry for the inconvenience.

Up until today I had never had any issues with any direct deposits. However, when I went to check my balance, the automated voice says, "Your direct deposit for $10.47 on October 10, 2018, has not posted because it is under review." I'm confused. I get direct deposits all the time, have for several years just like clockwork. This is the first time there's ever been a review on a direct deposit. No matter the amount, it's money and money from my job. I just need to find out why there is a review on the direct deposit when there is and has never been any suspicious or illegitimate activity on my account. Thanks.

So every time I shop at Safeway my account gets charged twice but for a few cents in difference, weird. I'm not going to write a letter for 5 to 10 dollars so they got me twice and never shopped at Safeway again. This time they put a hold on my card, saying Circle K has a pending charge, already spoken to Circle K corporate and they didn't charge me. It's been three days and everything is frozen. So time for a letter, not even an email. What is this? I'm broke!

I have had this card for a little over a year. Never had a problem until now. My wife and I are the only ones who used the card. On Saturday September 22, 2018 my wife bought us breakfast after her work meeting. Not even 2 hours later we received an alert for a transaction of $449.17 used at a DSW in a location over 5 hours away from us. Right away we called to dispute the transaction. They gave us a dispute # and asked us to write them a detail report. So we did and included the dispute # on the letter. We now been informed that it's been denied. How can we use our card 5 hours away if we only have 1, which my wife used it in the morning after work and I had work that evening so I couldn't even be out of town. We both have clock in reports too and Google GPS location history proving we weren't out of town.

I would give 0 stars if I could. Have money on a card. Call to dispute a charged. My card has been blocked. I submitted a pictured Id as they said I had to and the block was supposed to be removed in 2 bus days. It's been a week and it's still blocked. I don't know how I'm going to pay my bills. My money is in that account but they won't remove the block even though they have sent me a new card. Try calling customer service and it's just an automated message and I can't talk to anyone. This is just a scam. Walmart MoneyCard took my money.

I went to a Family Dollars and the cashier somehow was able to take 85.00 off my card after I left the store, my card was charged 85.00 and all I bought was a package of gum, so I called Walmart Moneycard for protection, and what they do? "BLOCKED"!!!! me out of my own card, and Then asked for me to sent in my I.D. to unblock, when all I wanted was them to put my money back on my card that I didn't authorize. This company sucks, the system sucks when calling in, with all their billions, they could do better.

They blocked my card! I’m a single mother of two boys. I have to pay rent today and bills and get my sons' diapers. I have been on the phone waiting for 2 hrs and still waiting! I got my check deposited today and then my account got blocked. I have to pay rent today!!! Or I lose my place! I’m not too happy! 2 hrs I have heard “we are experiencing high call volume”! Hope you guys like ripping off single mothers!

Someone got ahold to my card information and swiped out the remaining balance on my card. I called and disputed the charges and requested for a new card. They told me that they would reimburse me the money and send me another card and that I should expect in 7 business days. It has now been almost 2 weeks and I still have not received my new card. I have no access to my money and I have direct deposit. I have bills and other important things to take care of and y’all have my money tied up. I’ve tried to call customer service but to wait almost a half hour and still not talk to a representative is beyond ridiculous. I will be stopping my direct deposit after today. I have never had this much of a problem to get a new card or get access to my money that I’ve worked for. DO BETTER!

I have an incorrect address and I am trying to prevent my card from going to the wrong address. I have been trying for several days to correct it. Customer service says I have to go online, when I go online I get a message that say I have to get it changed through customer service. I have had this account for 2 weeks and still can't get any help. Customer service constantly tells me to go online then hangs up quickly on me before I get a chance to even explain the issue I am having. I really wish I knew of other services that I can use instead of Walmart. I am tired of Walmart already and it's only been 2 weeks. I don't know who they are paying to do those reviews but they are absolutely not true.

I have had my Walmart Green Dot card for about 2 years now and have been getting my direct deposit also. Unfortunately my card was stolen over the weekend. I reported it stolen and removed my direct deposit. Somehow my job still sent my check to the stolen card. I have been trying to get my funds off the card for two days. I can't speak with anyone without my card number. I can't just ask a live person how I can retrieve my funds. I am really unhappy that I am left with no help from their Green Dot service and still have not received an email or a callback. I am a mother of two and my kids can't eat and your company is not helping me at all. I really need someone anyone that will be able to give me some answers on how I can get my cash.

Walmart MoneyCard is a scam. They refuse to release my money back to me that I need for my kids personal needs. I spoke with almost 8 supervisors and they all keep telling me no more than 7 business days I should receive the money to my account. This is causing a lot of emotional distress.

I did the mobile deposit thinking my money would hit the day off and it's saying a week from today?? I have bills that need to be paid tomorrow. What am I supposed to do?? Does it really take a whole week?

I have been using Walmart MoneyCard to get my paycheck deposited for 2 years now. All of sudden they froze my account and need me to upload pics of my info. Well I did several times. No problem but every time I call to tell them I uploaded the info I get someone rude who simply says "we never received it" even though I sent it correctly. They tell me wait at least 5 days. This is my hard earned money for my daughter they are screwing with. It's not right.

I have three accounts with the Walmart MoneyCards, personal, pets and bills. The sign in requires email verification... this requires an email code being sent, often this feature does not work, SMS messages have NEVER been received (T-MOBILE). Customer service is nonexistent. The cards are very low quality (thin) difficult to read and break quickly. I have a Bluebird account that is used to provide money for a family member, for several years that has work without issue. I am canceling ALL my Walmart Cards and changing over to Bluebird.

I have had this card almost 2 years. The pros of the card is you get direct deposit faster, if you don't have the money in your account then the charge won't go thru which helps me budget, and also the fact that I kind have a savings account where I can stash and un-stash money without having a charge. The cons of the card is that it is not accepted every where for payments or car rentals, that sometimes I have had errors sending and receiving money to someone else who has a walmart money card and also that there is sometimes a limit on how many times you can stash and unstash money.

I've been using the Walmart MoneyCard for my social security payments for years. Im very disappointed how hard it is to speak with management to address my issues. Im disabled, phone off because payment was due Oct 1st rent due all my money is locked. I had a very stressful and anxiety filled 4 days. I need my money to get to my dr appointment. Im a very sick person. I don't need to be going through the unnecessary terrible customer service. I need this resolved or I will have to resort to taking legal action.

Updated on 04/15/2019: Months back I had $500 of fraudulent charges on my card at Trader Joe's and Sam's Club in San Diego California. Problem is, I live in Colorado and do not travel to that sorry excuse for a state. Well Walmart did reimburse me the money that was charged to my card. Well fast forward to 4/1/2019. I am sitting at my desk at work and I receive a text message about my card being used in Duluth GA at a store call ADK Town LLC. I have never been to Georgia and have no plans on going. I have not received any update on my dispute and was told it is still under investigation. If Walmart and Green Dot Bank have issues with ensuring customers do not have to worry that this will not happen maybe the partnership should be dissolved. I have contacted the FBI about this situation and was promised that it will be looked into.

Never a problem with any deposits or transactions. Deposits day early. Only error seen was service charge last month, which I don't think I should have with direct deposit. I like the stash option also, with prizes. I would recommend service to other. Have had no customer service interactions. I also enjoy ease of depositing money to card at Walmart.

I recently moved and when moving I lost my card in the move. I went online to change my address and order a new card. Once I got it I got an email saying my card is blocked and I need to submit my picture ID to get it unblocked on a website. I have now tried over 20 times and for whatever reason they are not accepting my picture, not my ID but just the pictures themselves. I've tried to call every number I have phone but no one can talk to me. Now my direct deposit from my job has gone on to it and I can't access it and no way to fix this account.

Love the stash feature. Very easy to use. Love the early release of funds so I get my check sooner. Fee waiver is great also. App is also very easy to use and navigate. Love that my husband and I can both have the app.

One of the best cards in America. I would recommend this card to anyone. Low fees and love the prize drawing. Would love to see colorful designs put on the card. Would like to be able to get two cards for someone in my family like a daughter or son or husband link to my one card.

I really like the stash feature. It helps me to budget The automatic deposit is good. I like that it lets me know when a purchase has been made. I can use it like a credit card. No monthly fee waived if I deposit over a certain amount of time is good also!

I use the Walmart MoneyCard every month to do my monthly bills. Thanks for being there for me Walmart MoneyCard. With Walmart MoneyCard, I am able to do my monthly payments 24/7 all from the convenience of my home PC.

I recommend this especially if use Wal-Mart often, cash rewards are good, every year you can redeem. Only bad thing is ATM withdrawal fees are harsh even at Wal-Mart, prize chances and vault is great! Get paid 2 days early is great also!

The only issue I have with the card is, the hidden fees. When I purchased the card it was free to add or withdraw money, now it charges me at every transaction. I paid extra for this benefit, but now I'm still paying for it, just not any longer getting it.

I absolutely love using this card! It has given me the freedom of not having to carry cash all the time! It is a wonderful experience! It is accepted every where. I use it ALL the time! I also use it when I travel. I have recommended it to just about everyone.

I like the fact that they started a saving account. It really helps me save money. The MoneyCard is really starting to step up. I’m super happy with my card right now. But one thing I wish they would change is the customer service. They suck.

I am so thankful for my Wal-Mart debit card. First; it has helped me repair my credit. I had a horrible history of overdrafts with bank cards. With the Wal-Mart card this is never an issue. 2nd; I had been able to load it from any location. This got me through times with my children moving from home. Not as easy to load, but still a great deal. 3rd; direct deposit. Money right there, on time, every time. 4th; the Vault feature. I LOVE being able to LOCK up my money. I like everyone have had my card hacked. Most ever taken from me was $1.92, and it was back in 3 days as not a verified sale. 5th; I won my first Vault prize $25. Love it and tell everyone All the time. This is my card and Proud to carry it. Thank you so very much.

I love my card. Convenient and direct deposit and the stash or unstash is invaluable. I can use this card anywhere and don't have to worry about overdrawn fees because I can only spend what is on the card. I hope I never have to give up this great card.

Good experience so far. Cashback on my card when I shop at Walmart. Easy to use app for my iPhone. A chance to win cash prizes with the savings Vault. Which is fantastic! I also get paid a day earlier than my coworkers.

I have been happy with Wmmc for the most part, there have been a few issues here and there but has been pleasant for the most part! It is easy to load at my local Walmart and I like that I can get my pay check and tax return as a direct deposit! And most of the time I get it early.

LOVE MY WALMART MONEYCARD. BEST CARD I HAD in a long time... Would recommend it to my family and friends. Thank you. I've had this Walmart MoneyCard for 10 years and I never had a issue with you guys.

Your money is always accessible and the ability to stash and save cash is nice. Also entries for prizes is great. The cash back rewards is a very nice bonus for this card. Overall I believe this is the most convenient card ever.

I love having the Wal-Mart MoneyCard. I always get my check early. I love the cash back rewards and I also love the prize entry winnings. I've won twice $25. Hopefully one day I'll get that thousand. I really like this card. I'm going to keep it.

I've been using Walmart MoneyCard for over 2 years now and it is very convenient for me since my direct deposit comes up to 2 days earlier. I like getting my hard earned money sooner than usually expected. Thank you Walmart MoneyCard and services!!!

Where do I begin. I got this card a little over a year ago and was happy until about a week ago I lost my card. Reported it lost or stolen but while doing so changed my shipping address and that is when all hell broke loose. They put a block on my account and won't release it until I submit I.D. Calling customer service was no help at all. Every question I asked I was given the answer of "I Don't know." I was lied to on multiple occasions about getting a call back from agent id ** who was suppose to be a supervisor. All in all the card is not bad but their customer service is complete **.

It has been resolved.

I have used Walmart MoneyCard for 8 years as direct deposit for my income. Recently over the past 2 years I have had 5 different occasions where I have had to close my account and change my card due to people in other states getting my information and taking several hundreds of dollars at a time. I have had enough and I will be going to a bank today. Also a lot of companies consider the Walmart card as a prepaid gift card so you cannot pay all your bills with it. I’m done!

So I got this card last year with direct deposit setup. I had no issues until recently. I disputed a transaction and they blocked my account. I never asked them to do so. When I called back to unblock it they said they can't. My direct deposit got rejected and the money in the account is stuck. I've called several times to try to resolve it but I hear the same explanation which doesn't make sense. I sent a photo of my ID to the email they gave me. They said it would take 5 days. It's been 13 days and no reply. I guess it's their way of stealing your money. Don't get this card. Don't pay attention to the star, they make you give one. 0 stars.

Do not go through them for your banking. I have been a loyal customer for 9 years. They don't care. Someone used my debit card in the amount of $708. I called and asked why I didn't receive text alerts telling me my card was being used. The rep said, "Someone dropped the ball." Yeah, you think? They are making me wait weeks to get my money back. They tell me I can't speak to the investigation team working on my dispute. I have sent them all the documentation from the four retailers where the unauthorized transactions were made. I've done all their work for them, and they still won't give me back my money. My house payment is going to bounce, as is my car tags all because someone used my card and spent my money. Walmart MoneyCard will do nothing to protect your identity or get your money back. You would be better off hiding money in your mattress; the security is better.