American Express Gift Cards

I spent $100 to not be able to use it. I tried to spend it on Grailed, Ebay, adding it to Paypal etc... and they all say they CAN'T VERIFY it. I even tried to buy a new gift card with it online and it won't let me (Buy Vanilla visa gift cards). Maybe it works on some small sites, but for me, I shop big sites and it WON'T ACCEPT. Honestly waste of money and my time trying. I CAN'T EVEN USE IT it. I can't get help to verify it 'cause there is just a robot talking. 0/10. What has happened to Amex? Just last year of me using Amex, nothing has gone wrong. Now their cards CAN'T BE VERIFIED or ACCEPTED. Maybe it might just be me but before buying, make sure not to spend $100 and rather spend like $20, or just invest in some better gift cards, I DO NOT recommend getting an Amex gift card. I put my time and efforts into this, and I hope you guys are making the right decision, DO NOT BUY AMEX.

I have used Amex gift cards in past for on-line purchases. My latest card was rejected by Amex when trying to purchase from Walmart and Amazon - was told by Amex that they do not work here?! I asked for a physical card because those are the only two on-line places I use. They said they could not credit or give me a physical gift card!!! This eCard is useless to me and Amex lost a customer. BEWARE of Amex eGift cards not working at many on-line places. Customer service was NO help.

I can't express how disappointed and frustrated I am. I got a few gift cards from my company and tried to use it at some of the biggest retail chain, (Home Depot, Walmart, Amazon) and it all declined. I call multiple times to customer service and they tell me they can't do anything about it. Because these retailer need a billing address that match, but these cards you can't activate it w those info. Lastly, I then tried to go to their site to buy A REPLACEMENT physical card and PAY ANOTHER FEE TO THEM. This is the funniest part, they DON'T EVEN ACCEPT THEIR OWN CARD. This is A JOKE!! THEY DON'T ACCEPT THEIR OWN CARD. I then called in AGAIN to asked them to send me a physical card because I can't use the E-Giftcard. They said no. Now I'm stuck trying to find some place that will accept their useless card. PLEASE AVOID BUYING THIS FOR ANYONE AS A GIFT. THEY WILL NOT APPRECIATE THE EXPERIENCE.

Amex Offers regularly has promos that offer $20 back on a $300 Amex gift card, and I finally gave it a chance. I wanted to use it for online purchases -- Hyatt, Marriott, MoMa gift shop and a smaller company called Theory11 -- and it got rejected every time. Yes, I tried with small amounts. Then, the link to the e-card stopped working, so I no longer had the security code. I called the customer service line, waited an hour to talk to someone and we tried all kinds of fixes, including reissuing the card. No luck. Also told that the "fine prints" says lots of businesses don't accept the Amex gift card. Then the agent suggested I write the info down on a sheet of paper and ask retailers to manually enter the number, hoping they don't ask for the security code. I said no way and demanded a refund.

What a major hassle. Won a 50.00 Amex Gift Card. Had to go thru lots of unnecessary hoops to activate. Once used for a 20.59 purchase card zeroed out. Tried to purchase gas for remaining 29.41, WAS DEBITED but did not actually get to pump gas as card was declined. So, a 50.00 card was only worth 20.49.

Employers oftentimes use these gift cards for bonus to their employees. I receive one for Christmas bonus, this card cannot do any purchase, neither online or in person. Yet the card has the full balance. Called customer care at American Express, they refuse to replace the card.

I received a $25 AMEX gift card and was able to use it once. There's a little over $18 left on it (I checked balance before I attempted to make sure I had enough $). Said I did but when I used the stupid thing it was declined. Checked balance again..still same amount.. What gives?!?

Recently purchased an American Express gift card at Duane Reade. A day later I tried using my gift card on my Uber app, the transaction declined. I called American Express giftcard to verify funds were loaded and card was active. This was confirmed. The rep told me that Uber was declining the transaction and I should contact Uber. I contacted Uber and Uber said American expresss was declining the transaction. I didn’t know who to believe. I tried using my card on my Lyft app and the transaction was decline. I then used my card at a local restaurant to pay for dinner and the transaction went through fine. The next day I purchased breakfast and the transaction went through fine. While on lunch I stopped off to purchase a meal at and the card declined.

I acquired a 1000 dollar and two 200 dollar gift cards through my company's employee rewards program and they have been more hassle than they are worth. They do not work for nearly any online service as the charges are rejected as suspicious by the merchant or American Express. Their support line is a robot and the only way to get a human is to say you have a dispute about terms and conditions. The small transactions retailers make to check cards fail on all 3 cards. My balances reflect correctly but since no merchants in person or online accept the cards it doesn't matter.

I received an American Express gift card for Christmas and have not been able to use it anywhere online including the largest retailer in the world, Amazon. I made a purchase on Amazon using this gift card. It seemingly went through and then got declined after purchase was made. After hours wasted on calling Amazon and American Express just to find out that Amazon doesn’t accept American Express gift cards. just give people money. Don’t waste their time and energy on these stupid gift cards.