How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
3x Buyer's Choice Award Winner

Upgrade Reviews

4,945,450reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Upgrade

Upgrade is an online and mobile banking solution that offers personal loans, credit cards and deposit accounts. With Upgrade, customers can combine online and mobile banking with affordable loans and cards, high-yield savings accounts and rewards checking accounts. Customers also benefit from free credit monitoring, alerts and credit education tools. Upgrade’s fully online service offers fast transactions, a simple approval process and easy banking.

Visit www.upgrade.com/personal-loans
Pros
  • Fast approvals
  • Loans up to $50,000
  • 4.02% APY on savings accounts
  • Same-day transfers up to $100,000
Cons
  • $10 late fee on loans
  • High origination fee

Upgrade Reviews

Filter by Rating

  • (871)
  • (62)
  • (21)
  • (10)
  • (46)

Popular Mentions

    How do I know I can trust these reviews about Upgrade?
    • 4,945,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Upgrade?
    • 4,945,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 8 Reviews 825 - 975
    Verified purchase
    BillingRates

    Reviewed June 2, 2022

    The whole process was super easy and I was able to get money to pay debt off and have it into one payment. The only downside is the super high interest rates but If you're paying on credit cards chances are you are already paying it.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Airy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessTimeliness

    Reviewed June 2, 2022

    Upgrade was great to work with. I received my loan quickly. The people are great to work with. They will help you with any questions you have. They will also try and fit the payment amount in your budget. The money was in my account within days of my loan being approved.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Anne,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed June 2, 2022

    Saved our lives financially at this time. We have 2 loans and credit out there. Now We're given this chance to pay off a those bills and just pay one payment. This will save us at least $500 a month. This was a gift from God.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kathy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceEase of Use

    Reviewed June 2, 2022

    Very easy to navigate the system and get the money that you need. Everything is up front. Customer service was great. I would definitely recommend to my friends. The funds are on your hands within 24 to 48 from completion of application. I had a wonderful experience. Thank you.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Orna,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingTransparency

    Reviewed June 2, 2022

    Quick, easy very helpful in getting back in track with my credit. Gives me updates on credit health all online no other to mess with. Easy to sign in and see my accounts. Easy payments auto pay and can pay more whenever.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Marsha,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Billing

    Reviewed June 2, 2022

    Trustworthy and very reliable. I will love to continue working with you and I will recommend this site to my close friends who are also in need of this like me… It’s a pleasure to work with this site and I will be much more of a good conduct by making payments at every due dates.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Michael,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed June 1, 2022

    Funds arrived quickly (2 days after I submitted the application) I received very fair interest rates! I would definitely refer to a friend. Hopefully the partner credit union that invested in the loan doesn't have any hidden membership stipulations. Other than that concern. Everything is golden.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeremy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & Speed

    Reviewed June 1, 2022

    Very quick approval and extremely fast results. Highly recommended. It was a real blessing in a time of need. I was super impressed with how just simple and fast the entire process was. If you are on the fence don’t be afraid to take a chance.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jim,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingLoan Process

    Reviewed June 1, 2022

    I Thank Upgrade for giving me the Loan, because it can on time to help paid off ssd' some credit cards. I am very grateful. Thank you again. I hope that others will be happy with you too.. Hope to used you again in the future

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Teresa,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer Service

    Reviewed June 1, 2022

    Overall I’ve had a great experience with Upgrade! I have a few accounts and they literally made everything so easy for me. The whole process was very smooth. I recommend them 100% for anybody looking for financial freedom! Great customer service too

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Thomas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed June 1, 2022

    Get the good rate and fast service. I’m recommended everyone needs loans, take Upgrade. They will give you a good joint for the payment you can make, again thank for the help with the fund amount I need on time.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello David,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & Speed

    Reviewed June 1, 2022

    Upgrade was very fast and fair with their requirements and decisions regarding the application process. The steps and questions were easy to answer and any info required by the applicant was easily understood in order to submit properly. Thank you!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Beatrice,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    PriceStaffBillingEase of UseLoan ProcessRates

    Reviewed June 1, 2022

    I was looking to consolidate some credit card debt that I had accumulated over the pandemic, and would receive offers from Upgrade in the mail from time to time. After doing about a month's worth of research on a couple of different companies, I decided to go with Upgrade due to a few different reviews on multiple sites from people who had used them, as well as their high rating on NerdWallet.

    I applied for a loan on a Friday afternoon (after fine tuning the amount of loan I wanted, how long I wanted to take to pay it back, and the interest percentage), and I was approved that night (as long as a bulk of the loan was used for debt). They do take a little of the loan as an origination fee, so try to borrow a little more than you really need to offset that amount. On the following Tuesday, my credit cards were paid off and I received the remainder of the loan amount into my checking account. If you were thinking of getting a debt consolidation loan, I would recommend Upgrade. It was user friendly, and they secured me a loan through a credit union, which I appreciated.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Saul,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase

    Reviewed June 1, 2022

    At this point in time, I am well pleased with my lending experience. Everything went very smoothly and I received my requests in a precise and timely manner. I would recommend Upgrade to my friends in the future. Will use Upgrade again if needed.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jimmy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase

    Reviewed May 31, 2022

    Truthfully, I was hesitant at first,, because I wasn't familiar with Upgrade. Glad that I chose to pursue The experience and process was as simple as 1. 2, 3. Very uncomplicated, streamlined, direct and to the point. Great job Upgrade!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Shelby,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffEase of UseLoan Process

    Reviewed May 31, 2022

    I have utilized the services that Upgrade offers a few times for loans. I've found the process to be very user friendly and accommodating to my needs. I would recommend them for personal loan services and I hope they serve you as well as they have me.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Scott,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed May 31, 2022

    It was very simple and quick to get my Credit Line and loan. The few people at Upgrade I spoke to were helpful and pleasant on the phone. Upgrade is one of the few companies that send offers in the mail that actually are legit. It was also very easy to get approved. I am using some of the money to consolidate other bills and pay some off.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Lawrence,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2022

    My experience with Upgrade has been quite refreshing. First of all communicating with staff has been easy, in as I'm not computer or cell phone savvy, they have been patient with my many questions in this area. I have also had many questions about Upgrade products and services that were thoroughly answered. The staff has patient and to sum it up most professional. My experience with Upgrade thus far has been exciting and one I've shared with friends. I look forward to becoming totally involved with all Upgrade products and programs.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello John,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingEase of UseLoan Process

    Reviewed May 31, 2022

    I had a very easy experience. It was nice and fast. Easy to use. I am definitely happy to have had Upgrade to lean on for a loan to help pay off credit card debt. I would definitely recommend Upgrade to any friends and family.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Leah,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    MaintenanceStaffLoan Process

    Reviewed May 31, 2022

    Loan was completed, all persons I talked to were very helpful & professional. The only issue I had was the length of time it took till it was all done, the selfie (pic) portion did not work well at all. I think I took at least 10-12 selfies. Other than that I appreciate the loan.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jerry,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed May 31, 2022

    From applying for a loan to getting a credit card customer service as well as the online process has been streamlined efficient, everyone's been friendly, helpful and quick. I like the fact that if I call someone is there on the other end and is willing to talk to me. All in all if I could give Upgrade 10 stars I would. I will definitely be referring friends to Upgrade and family. Thank you Upgrade.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Erika,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 31, 2022

    I submitted my application on a Sunday afternoon and had an acknowledgment and approval by Sunday evening!! Truly amazing from my perspective. Most entities are Monday through Friday. The Upgrade Team did a great job! I would recommend this company to anyone.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Gerald,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 31, 2022

    The process was convenient and easy. Also, they were true to their word as my funds were available within a business day. I highly recommend Upgrade to everyone looking to consolidate debt or looking to establish a line of credit! I will forever be thankful for their help.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello David,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2022

    I was in between jobs and just needed a little help to keep my head above water before I started my new job. Since I already have an Upgrade card I decided to call and Upgrade helped in minutes! I would definitely recommend!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Traci,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan ProcessTimeliness

    Reviewed May 31, 2022

    I was skeptical at first but Upgrade has been one of the smoothest loan experience for me so far. I applied and got an offer within minutes without any impact on my credit! Once I accepted the offer, the funds were sent to me within a day! I would definitely recommend Upgrade to anyone looking for credit.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Priyanshu,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Refunds & PayoutsBillingLoan Process

    Reviewed May 30, 2022

    Decided to consolidate my credit cards to one payment. Upgrade had lots of loan options, I picked the one I felt comfortable with and had cash that next Monday. I paid off my cards now paying back just one loan, also it improved my credit score. I've recommended upgrade to two different people so far.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Roman,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 30, 2022

    Was a fast easy process with approval quickly. Would highly recommend. Knew what interest rate with pre-qualification. No need for hard pull on credit to decide if I wanted the loan or not. Payments are easy with auto bank draft.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Donna,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingRates

    Reviewed May 30, 2022

    I was finally able to get my credit to a place where I could consolidate my credit cards. Upgrade rewarded my hard work with not only a great rate but more opportunities to expand my credit. I'm now close to zero credit card debt and endless opportunity.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Brian,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan ProcessTimeliness

    Reviewed May 30, 2022

    Everything went great, money was there the next day. Great place to do business with. If need to do another personal loan would consider Upgrade anytime. Would tell my friends and relatives to do business with them. Fast and easy.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Robert,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 30, 2022

    This is my second loan through this company, and both times I obtained a loan were very convenient and I had my funds in no time flat!!! I would definitely recommend this company to anyone who wants a very pleasant experience.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Linda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffEase of UseLoan Process

    Reviewed May 30, 2022

    The speed and user friendly interface made this a very streamlined process. This is my second loan with Upgrade, so I have the experience to share with anyone I would recommend! The approval process was fast and easy to understand, and the loan funding couldn't have been anymore prompt!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Ruben,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed May 30, 2022

    We applied at the end of day on a Friday and by Monday morning, our funds were available! Our credit cards were paid off within a week! Everything was so quick and easy!! Thank you so much! We will definitely be recommending to our friends and family!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Rachel,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 30, 2022

    It was a good one. Was very surprised it didn't take long once I requested the loan and gave them my information and bank information. Once I got that done and then I got approved. Waited the next business day and my money was deposited so I am happy.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Pamela,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed May 30, 2022

    I had a good experience with Upgrade, I needed a loan, I filled an application online and right away I got my response. The loan advisor was really nice and helpful. They always trying to help you to get what you need.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Doris,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed May 30, 2022

    Great service, they were easy, fast to work with them, they explained me everything I needed to know about my loan. Thanks you, this loan help me a lot to get done with some of my credit cards, I do recommend them.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Efrain,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan ProcessTransparency

    Reviewed May 30, 2022

    The experience is good. But I just have a loan not for long time yet. I will update when I have more time with this loan. The process was really easy and you get the results quick. I must say that this is the easiest loan for me to apply for.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Tomasard,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed May 30, 2022

    Outstanding service and response time. Completed application on a Sunday, received approval within an hour. Funds deposited in my bank account on Monday (the very next day) and all funds Upgrade directed to pay off accounts received by creditors on Wednesday. Highly recommend.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Renee,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed May 30, 2022

    Upgrade's application is extremely easy and also a very painless process, important information is clear and concise. Their user interface is easily accessible and usable, straightforward, and I would definitely recommend Upgrade to anyone looking for a personal loan. It is a much better website and application process that was much faster to receive a response from versus some of their competitors.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Charles,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 30, 2022

    It was a Very fast and easy application. Fast approval and issue of card/funds! I Highly recommend Upgrade if you're looking for a credit card or loan. I really like that you can check if you're pre-approved with no impact on your credit score.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Barbara,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingRates

    Reviewed May 30, 2022

    My experience with Upgrade has been extremely satisfying. The process was simple, fast and efficient. The interest rate was reasonable, need to wait and see how the rate stays or goes here. So far I would recommend them to other people who are interested in Consolidated their credit cards and a lower interest rate.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Robin,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Sales & MarketingPriceLoan ProcessRates

    Reviewed May 30, 2022

    Thank you for making this process so easy. It has been years since anyone has allowed me to obtain a loan. My interest rates are a little high but my pigments are definitely affordable, I would definitely recommend anyone. I have been receiving correspondence for over a year and thought this was just another scam, but I tried it and was approved for 8,000 the funds was in my account in less than two days.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Lori,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed May 29, 2022

    Had a fast easy experience and consolidated several bills. Did it on my own time and was able to navigate the requirements with no problem from my cell phone. Money was delivered to my account no hassle. Money was also sent to two of my major creditors directly.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Vincent,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 29, 2022

    Quick, easy process! Very happy with the results. Love getting feedback on sticking to goals and how to avoid setbacks. Having the choice of paying off loan early without any penalties was huge and was a deciding factor. I will definitely use Upgrade in the future if needed and would highly recommend it to friends.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Michael,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedRatesTransparency

    Reviewed May 29, 2022

    We had a situation come up that we needed to handle quickly but did not have the funds. Using Update was quick and easy to get the money we needed and their interest rates were very reasonable. Would certainly recommend to anyone who needed to get some cash in a hurry.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Thomas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 29, 2022

    The approval process was easy, we had our money within 2 days. I had been wanting to do a debt consolidation for months and always hesitated since I hate the loan approval process. This couldn’t have been easier. I should have done this a long time ago.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Rhona,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessTimeliness

    Reviewed May 28, 2022

    I am moving cross country so in addition to downsizing in physical things I wanted my finances in order as well. I have previously received unsecured loans from Prosper and my credit union. I wanted a new choice so I read a comparative review on Nerd Wallet and chose Upgrade. The process was very fast. Other than the two visual forms of identification (Gov ID and current photo) I received a phone call due to my fraud alert to protect myself. I was approved the same day. I will admit that was much different than Prosper, which took a few days due to the loan being an investment that is funded by one or multiple people. The purpose of my loan was credit card consolidation of two cards. I chose to receive direct payment to the creditors.

    Keep in mind if you choose this option a minimum amount will be deposited to your checking. Without giving too much info, CapitalOne showed an pending transaction within 1 business day and Chase completed in 2 business days with no indicator it was coming. However, Chase does report to credit bureaus faster. It's a great option and so far I'm glad I gave Upgrade a try. Hopefully this helps someone considering.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kara,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed May 28, 2022

    I most definitely would recommend to friends, family and or co-workers. After filling out your application, it takes about a day and then you will know if you qualified. Your Credit Card or Personal Loan will be in your hands in about a week or less.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Corlis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingRates

    Reviewed May 27, 2022

    The process was quick and easy. The funds were forwarded to my credit cards quickly, and the balance was deposited in my account within twenty-four hours. Extremely competitive interest rate was also offered. Follow up information was quickly provided and clearly written. Felt comfortable throughout the whole process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Peter,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffRatesTimeliness

    Reviewed May 27, 2022

    I was absolutely grateful I was approved for the amount that was needed at the time. I regretted the predatory high interest rate and returned the transfer the very next day. Please make sure you read all of your documentation. I thought the amount requested would have been the amount sent. I was still responsible for paying the full amount plus interest without having possession of the cash for 24 hours. Please people don't let yourself get into a situation where you need these types of services. Be a frugal diligent steward of your resources. I regret the entire situation but am thankful for the ease of access.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Duley,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed May 27, 2022

    Good and fast service. This helped me out at a time when I did not know what to do for extra cash. Thank you for your help and and for the good service. We need more honest and reliable companies out there to provide help.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Marshea,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed May 27, 2022

    Upgrade is the way to go. The process was simple and the payments are low. Everything was explained step-by-step and they were there if you needed help. It didn't take long to receive a reply, thanks Upgrade. You're the reason why!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Debra,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed May 27, 2022

    I was approved extremely quickly. The communication process was A++. I did get an invite to join a credit union that has nothing to do with my loan, which doesn’t make a lot of sense. But overall great service and a great product.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeff,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    PriceBillingLoan ProcessRates

    Reviewed May 26, 2022

    Did whole process online and was simple and easy. Am able to pick what bills I need to pay down or off. I would recommend Upgrade to anyone. Interest rate charged is manageable. Normally I do not apply for this sort of loan.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Cathy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed May 26, 2022

    I wanted to consolidate my credit cards to a personal loan at a better rate and Upgrade had a great deal for my circumstances, Better rate and payoff plan. Thanks! I got all the help I needed and like your app!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jon,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 26, 2022

    I applied for a loan. It was either accept or not accept. I knew in minutes. Loan accepted, it took 2 days to receive the funds. I'm satisfied and relieved this was easier than walking into my bank and asking for a loan. I recommend UPGRADE.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Shannon,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Contract & TermsPunctuality & SpeedLoan Process

    Reviewed May 26, 2022

    The loan application was easy. Funding was quick. Terms of the agreement were clear. My creditors were paid in a timely manner. Funds were deposited into my checking account in 48 hours. I will refer friends and family to Upgrade for easy cash.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Carmelita,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    PriceEase of UseLoan Process

    Reviewed May 26, 2022

    I was in need of finances for moving costs and after researching several loan offers, Upgrade seemed to be the best option. The process was swift and painless. The website was easy to navigate as well. I would highly recommend it to others in need of a personal loan during challenging times.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Omar,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRatesCommunication

    Reviewed May 26, 2022

    Super easy experience!!! Couldn’t be happier!!!! Would recommend to anyone! So thankful!!!! This helped my family out sooo much!!!! Our credit cards were killing us with interest. The application process was super easy and super fast. I was kept in the loop through every step of the process. Could not have been any easier to obtain this loan. The people I spoke with during the process were all very nice and helpful. And regular emails kept me in the loop for each step of the process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello James,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 26, 2022

    The team is fast and efficient. That is all I can ask for. Most companies you leave a request for, you stay waiting for days, Upgrade handled my issue fast and friendly. I know now if I have a problem, it won't take 2 weeks to get it handled. Thank you.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Gerald,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed May 26, 2022

    The loan process was quick and easy. Everything completed online with the exception of 1 phone call to verify my identity, including a third-party call to my bank to verify me and my account. I am very happy with the service I've received.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Sandi,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & Speed

    Reviewed May 26, 2022

    As a Senior citizen, It is hard for me to do things online. Upgrade has made it so easy! I was able to get the money I needed, the line of credit and now waiting on my debit card. Will always use them!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kitsana,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Refunds & PayoutsBillingTimeliness

    Reviewed May 26, 2022

    Wonderful experience. Upgrade gave me an approval answer the same day and they paid off my credit cards and put the balance in my bank account.. I could not ask for a better service. I am happy I discovered Upgrade.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Lawrence,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedRates

    Reviewed May 26, 2022

    Very easy to apply. Fast funding. Would recommend Upgrade to everyone. They have great rates and time periods to repay. Very smooth process. Great turn around time. Funds were in bank 2 days after approval. Creditors were paid in 3 days.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Debra,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed May 26, 2022

    I have never had an easier time getting a personal loan. It was painless and only took a matter of moments. I was transferring jobs from one state to another and needed for moving expenses and to pay off bills. Actually across country. Thank you so much! This place is awesome!!!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Christine,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed May 26, 2022

    The application process was very easy, the funds were distributed quickly and the option to select a payment date is a definite plus. Really glad to be able to pay off my cards and get on my way to being debt free.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Amelia,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 26, 2022

    I had extreme doubts about qualifying for a loan however, Upgrade Came Through! My loan was approved and processed very quickly. I could not be more pleased with the experience and service from UPGRADE. Thank you very much, Dr. Dan.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Danny,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Billing

    Reviewed May 26, 2022

    It was a very convenient process and how easy the transfer of funds were!! Thank you for this opportunity to consolidate my debt to one payment. I would recommend upgrade to my family and friends. Everything was an easy process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Alexander,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 25, 2022

    I'm so grateful and happy. I really didn't want yet another debt but I was able to pay off higher interest credit cards with the loan from Upgrade and I'm glad I did. The process was so easy and the loan was funded quickly. I definitely recommend Upgrade.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Gina,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan ProcessTransparency

    Reviewed May 25, 2022

    The loan was process was very smooth and efficient. I was updated throughout and everything was made extremely clear. The money was deposited into my account within a couple of days from the inception of the loan. I recommend using Upgrade to anyone...

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Pedro,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed May 25, 2022

    Upgrade was great to work with. Unlike most other loan companies upgrade had reasonable rates. Upgrade processed the loan quickly. I would work with upgrade again. Fast service. Loan money transferred to bank account within two or three days. Unless loan approval was on a Friday...

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello William,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingRatesHonesty & Transparency

    Reviewed May 25, 2022

    I can honestly say it is amazing working with Upgrade. Very easy to apply and able to payoff some high interest credit cards. Being able to pay off credit cards gets me out of debt earlier and on track to retirement. I wish I would have found Upgrade sooner than I did, but at least I did find them and they gave me the opportunity to get back on track. Thank you.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Deborah,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 25, 2022

    This company is absolutely amazing. It may seem like it's high interest but it's not and is very affordable. I will always recommend this company to friends and family for any needs they may need met financially, customer service is great.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Charletta,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBilling

    Reviewed May 25, 2022

    I thought long and hard about consolidating my credit card debt. After coming to a conclusion what option best suited my needs. Upgrade took care of it for me it very Efficiently. From approval to deposit to less than 72 hours. I WAS VERY surprised.. I will recommend Upgrade to my family as well. Thank you again.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jerone,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed May 25, 2022

    My Upgrade loan was easy to obtain and required minimal effort. Instructions were simple and direct, support was prompt and helpful during the couple of times I had questions. Rates much lower than credit cards or payday loans. Such positive impact on my credit score is going to make my life easier in so many ways. Thanks, Upgrade!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Rhonda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Rates

    Reviewed May 25, 2022

    Although I’m happy and thankful, I’m just a bit disappointed with the high rate. But I’ll get through it. Some much needed stuff that’s been put off for too long finally gets tended to. Thank you very much for the opportunity.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Leila,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppStaffBillingLoan Process

    Reviewed May 25, 2022

    When you don't get a headache over a loan that was simple quick and fast and they had online help to help you process your application if you needed them. The app is so easy to understand and when you can choose the date you want to make your payment were awesome.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Nathan,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 25, 2022

    The Loan Process was efficient!! It feels as if the consumer did not have a choice to opt out of signing up for the Penfed Credit Union. The right of the consumer was not considered—it should have been a choice.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Tracey,

    We are always looking for ways to improve our service and appreciate the feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceOnline & AppStaffLoan Process

    Reviewed May 24, 2022

    Applied online. Called and asked Upgrade associate to clear up a couple questions I had about the loan. She was knowledgeable and answered my questions. I completed my online application, was approved and have already received my loan. Easiest process I have ever experienced. Great job Upgrade Team!!!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello JoAnn,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingRatesTimelinessHonesty & Transparency

    Reviewed May 24, 2022

    Upon submittal, I received very direct, quick response of approval, process was very smooth, competitive rates, no hidden fees or surprises, funds arrived next day- credit cards I was paying off were paid direct - would highly recommend.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Timothy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingTransparencyTimeliness

    Reviewed May 24, 2022

    Payments are not posted as quick as the bank pays out. Reps say it can take up to 1 week to 10 days for it to show on account. Payment and available credit should be updated, other cards can show next day.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Carla,

    We are always looking for ways to improve our service and appreciate the feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingLoan Process

    Reviewed May 24, 2022

    The service is amazing and a simple process. I highly recommend this place if you're looking for a short term loan. Looking at all options I found this was best to my situation and if credit card debt or consolidating, Upgrade is your best bet.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Ray,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsLoan Process

    Reviewed May 24, 2022

    This is my second loan from Upgrade, very easy, I did it from my phone, I would definitely recommend them to anyone. Cash was ready in 2 days, paid my stuff and have auto pay for loan, boosted credit score, fast and easy.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello David,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed May 24, 2022

    I would definitely recommend UPGRADE to anyone including my friends. The service is efficient and professional with superb rates. The customer service team is professional, friendly and knowledgeable and immediately makes sure you’re at ease while answering any questions you may have.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Patricia,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed May 24, 2022

    It was fast and easy. Communication was easy and helped keep me in the loop. The process was simple. I would highly recommend upgrade to anyone looking for a personal loan. It could not have been a more satisfying process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Emmet,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedOnline & AppEase of UseRates

    Reviewed May 24, 2022

    From application to funding the process was quick, easy and funded within 5 days from application. The funds went directly to the accounts I was consolidating. The app has been easy to use as well. I got a great interest rate that was worth going with upgrade.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Amber,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 24, 2022

    The fastest loan and EASIEST loan I have ever got. Applied one day and had money in my account by the end of the day. Would definitely go through them again and recommend to all my friends and family. A++ service.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kristin,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffLoan Process

    Reviewed May 24, 2022

    They helped me through my worst days. When no one gave me a loan they made it possible. Respect to Upgrade and their team. The most help I have ever received from any lender. Thank you all. If you're in need this is the place to come to.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Bryan,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 24, 2022

    My experience with Upgrade loan company had been amazing. The loan process was easy to understand and the funds came straight to my bank account super quick. They were quick to answer any question I might have along the way.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jenica,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2022

    The process was easy to understand and work through. All the instructions were easy to follow. When I did have a problem. I call and the person was very helpful and gave me instruction which allow me to complete the process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Cleon,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 24, 2022

    This is my 2nd loan with Upgrade. I received an answer in less than a day and received the funds shortly after. I will definitely recommend to close friends and wouldn't hesitate to work with them again in the future.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Ana,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed May 24, 2022

    I have gone with them for some small personal loans and love the customer service I received. I even opened a personal line of credit and didn’t take much to finish it for approval. Will continue to utilize them for the future.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Carol,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed May 24, 2022

    I applied just to see what it would take, before I knew it, I was approved and paid off my credit cards!! Much lower APR and less monthly than what I was paying to my cards!! This allowed me to better structure my budget and will be able to pay off some of my loans faster!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Darima,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed May 24, 2022

    Straight forward application process, no hidden costs. Fast determination of credit availability, and process of uploading supporting documents. Quick transfer of funds after approval. Good app for tracking payments and outstanding balances. Would definitely recommend a friend to apply. Excellent experience.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Gregory,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 23, 2022

    The loan process was very easy to complete and the approval process was quick. Our loan was processed in a few days and the funds were available with 2 days. The time spent was quite quick. I would recommend this company to anyone in need of a loan and is a low payment.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Linda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed May 23, 2022

    I have never had this kind of experience when getting any loan. Everything is streamlined to perfection. The process was easy, fast and the loan rate, absolutely amazing. The opportunity to join the credit union is very new to me. I am looking forward to a great relationship.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Beth,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceSales & MarketingStaffLoan Process

    Reviewed May 23, 2022

    Best communications and application process for a loan I ever experienced. It was so good to be true, at first I thought it was a scam. After research I saw it was for real. The correspondence was clear, timely and helpful.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeffrey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingLoan Process

    Reviewed May 23, 2022

    My experience with Upgrade was awesome, I was so pleased that Upgrade approved my loan, everyone was so helpful. I was able to pay off a lot of my debt consolidation bills, now I know that I can look forward to using them in the future.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Vivian,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed May 23, 2022

    While imitating my contact with Upgrade I felt that the process was very simple. I would recommend this company for anyone wanting to payoff credit cards or personal loan. Money was deposited within 24 hrs of approval. I paid all my cards off and I’m very pleased with the overall process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Floyd,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed May 23, 2022

    I am truly impressed with the quick and efficient process of my personal loan and payment of the credit cards I submitted. It made my stressful financial situation more bearable and I can see a light at the end of the tunnel. I appreciate the excellent service.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Yvonne,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 23, 2022

    It was so simple. Within 30 minutes everything was complete!!! I had the money within 10 hours of applying! Was skeptical at first but was very Simple, quick and hassle free!! I would recommend upgrade to anyone inquiring for a quick loan!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Lucas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessTimeliness

    Reviewed May 23, 2022

    I got a loan last year and with all payments on time, I just got another loan. I paid the other loan off to start this loan. It was quick and I knew within minutes if my new loan was approved! This was painless! I feel I will be a long-time customer!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kim,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 22, 2022

    All the loan officers were very helpful and went out of their way to help get the loan paperwork done. The application process was very easy and quick and once the process was all done the funds were deposited in my bank account within 24 hours. Very happy with the whole process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeffery,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 21, 2022

    The process was quick and easy. My money was distributed within 24 to 48 hours to buy account and also Buy credit card. The only thing I would probably change is if the interest could be reduced if the loan could be paid off sooner. This is my second loan and I was a little disappointed when I couldn't get an interest reduction after paying off my first loan earlier than expected. I also feel the origination fees are high.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Crystal,

    We are always looking for ways to improve our service and appreciate the feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 21, 2022

    The process for application and uploading is very easy and straightforward. Service is friendly and quick! You can get multiple services from the same place. Everything is explained in a concise and easy to understand matter. Very easy to work with. Thanks for the help!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Charie,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 21, 2022

    I was looking for a loan to pay off multiple credit cards. Easily applied, and submitted my card information for payments to go directly to them. Got approval by the end of the day that I applied. The funds to my bank account were deposited 24 hours later, and the payments to my cards processed within a few days. Happy to pay down some higher interest cards and have 1 simple payment, a couple hundred less than I was making paying the cards individually.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Joanne,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed May 20, 2022

    The thing I liked most about this loan was the qualifying process. Super easy and I didn't have to talk to anyone on the phone. All online and had my money the next business day after being approved. The interest rate was a bit high but expected with non perfect credit.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Andrea,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan ProcessRates

    Reviewed May 20, 2022

    I was looking for the beat rate for cc payoff and you beat it hand down. Very easy to receive loan and pay off. Thank you! Other banks wanted over 12% because was considered a personal loan. I will stay with you after this is paid off.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Glenda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 20, 2022

    Very impressed, provided documentation upon request, and super fast review and approval, highly recommended. Borrowed just enough as I needed to pay off CC then used it to actually pay them off, credit jumped 100 points positive. It’s amazing and I can’t be happier.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Scott,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 20, 2022

    The process was simple and easy. Approval was fast and I got access to my funds as quickly as they promised. Customer service was friendly and helpful. I am really impressed with your company and I will definitely make you my company for life. I have already to my close friends about my experience.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Horace,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Honesty & Transparency

    Reviewed May 20, 2022

    Application, Data Submission and Funding was a breeze. Everything was as disclosed, no hidden fees or issue. The linked account and compatible card offers make maintaining the account easy. All electronic process. The funds were disbursed to my account and creditors within 4 business days. Was a very pleasant experience and I am saving over $600 month.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Karen,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed May 20, 2022

    I have been very happy with my Upgrade experience. I have had 2 loans with Upgrade and the experience with both was easy, hassle free and helpful. Everything was done via the internet which made things easy for me, and things went through very quickly as well. I was able to consolidate some debt and still come out with a smaller monthly payment than if I had just left things as they were. Upgrade had decent rates as well.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello April,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan ProcessRates

    Reviewed May 20, 2022

    I was approved for my desired personal loan when other companies were giving me higher interest rates. Rates were in comparison to my local credit union but with much less runaround. I was approved in a few hours and funds were deposited in two days! Thank you, Upgrade!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Shannon,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseLoan Process

    Reviewed May 20, 2022

    Needed a loan to do some upgrades on house. Fast, easy, great and friendly customer service! Online process was very easy to use. Setting up account for direct deposit even easier. The agent called within 2 days to finalize my application. Had funds I'm my account on day #4. Thank you Upgrade!!! Thank you!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Ira,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceBillingLoan ProcessRates

    Reviewed May 19, 2022

    This process was so easy, streamlined and I got the amount of loan, interest rate (much better than the credit cards I was paying off) I wanted and kept the monthly payment exactly where I needed it to be. The entire process from application to payoff of my cards, and the rest directly deposited into my account was ONLY 3 days. I emailed with customer service and they responded immediately to me. This was a wonderful experience start to finish. I set up for ACH monthly withdrawals and that reduced my interest rate a bit. Highly recommend using UPGRADE for your loan needs.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Wendy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed May 19, 2022

    Everything went exactly the way I anticipated with the loan. It was accurate, very quick with response of loan and my rate is really great. Upgrade you saved me a lot of money with your interest. I would recommend upgrade to anyone. Thank you sincerely.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jimmy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed May 19, 2022

    Upgrade is a straightforward nothing complicated. Fill out basic information. Took maybe 5 minutes for the whole process. The approval was quick. Terms were easy to understand. Money was in personal account much faster than anticipated. This allows you to restructure your finances. Keeps payments flexible and manageable.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeffrey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 19, 2022

    Very professional and fast. I had no problem getting my loan. Just a few questions about me then my qualification and I received my loan directly to my bank account. Will recommend them to family and friends and will use them again.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Elvis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed May 19, 2022

    It’s great to have a company willing to give you a 2nd chance. The process was quick and painless and customer service was great. Thank you again Upgrade for being there for me when I needed you the most. I would definitely recommend upgrade to anyone looking for a loan our new credit card.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Michael,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 19, 2022

    Very helpful. Base on the service that I had I will recommend anyone to your service. The time frame is very good. That service was upper. Thanks. I hope this service to be a blessing for everything. It is very good

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Phaluma,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 19, 2022

    Was handled with extreme efficiency. Process was very easy and allowed me to get the help I was needing while traveling for work. Will recommend Upgrade to any of my acquaintances that are looking for a loan. Thank you for the fast and simple process in helping meet a need. Will definitely use in future if any new circumstances arise

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello William,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffEase of Use

    Reviewed May 19, 2022

    The process was fast and easy. Site is user friendly. Received my money within two business days and there were no surprises. I was given step by step detail of what was going to happen and like I said nothing

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Lamarr,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed May 19, 2022

    Upgrade is extremely easy to navigate through and is a breeze to use. Customer Service Reps are very knowledge and efficient. The Website's Dashboard has all of my needs readily available and easy to read. I would definitely recommend this company for any financial need and services. Highly recommend!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Tracy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessTimeliness

    Reviewed May 19, 2022

    The loan process was effortless and I received the loan proceeds in my checking account the same day. I am thrilled to have only one payment and lower fees with no penalty for paying off early. I highly recommend Upgrade.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Beverly,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer Service

    Reviewed May 19, 2022

    Able to walk me through the process holding my hand. Customer service was at its top form, by providing on the spot questions and concerns when things became different. Constantly calling me and sending text, emails or any form of communication. Funding was transferred to the account without having to go through a entirely new set of information or paperwork.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Eddie,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed May 19, 2022

    Upgrade does a great job communicating and following up throughout the loan process. Super-fast, too, as I had my loan in my account in 72 hours. Appreciated the different loan offers so I could make the best decision for my needs. Highly recommend!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jean,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 19, 2022

    I love the flexibility and ease of this loan company. I like that I see my credit score when I make a payment. My only complaint would be that if you’re late to pay it will show you when your NEXT payment is due. Slightly deceiving if you can’t remember if you’ve made a payment for that month or not.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Julie,

    We appreciate your feedback.

    We make it a priority to take into account our customers' concerns and continue to work on improving our technology.

    Thank you for being a valued customer!

    Verified purchase
    CoveragePricePunctuality & SpeedStaffLoan Process

    Reviewed May 19, 2022

    With a graduating senior and a daughter getting married, I needed a quick loan to help cover the costs. Having already used Upgrade, I knew how easy and quick getting a loan would be and I was not disappointed. I recommend Upgrade to everyone.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Steve,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffRates

    Reviewed May 18, 2022

    Ease of application, pre approval and document signing was amazing. Fair rates based on average credit scores. Uses whole person concept. Great company hides nothing. I highly recommend this finance company when attempting to rebuild/stabilize credit status. Thank You!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Mark,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 18, 2022

    Very quick and easy to get my loan from Upgrade. I couldn't be happier with the process. I received my money in a business day and a half, went straight into my bank account with no issue. I fully recommend this business.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Barre,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & Speed

    Reviewed May 18, 2022

    Everything went smoothly and it was very easy to work with you. Thank you! I look forward to working with you in the future. I would highly recommend using this company for your monetary needs. Fast approval and pay to my account.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Mike,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed May 18, 2022

    Fast and very efficient! I had the many in less than a week. Setting up the account was easy. I have gotten emails every step of the way updating the progress. Even after I received the money, emails were sent to check up.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Cgeryl,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed May 17, 2022

    I am a second time user of Upgrade, and I would recommend them to anyone looking to get themselves out of debt or just pay off some bills and have some left over for home improvements. The process was easy, convenient and fast. I had my money in my bank account in less than a day, and most of my cards were laid off in less than 96 hours! Great company!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Troy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffLoan Process

    Reviewed May 17, 2022

    The overall experience was very good. Answer all my questions. Even gave information that I could not remember to ask. The lady that help me was very nice and professional. I was very comfortable about everything and was not nervous at all about the loan.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Janice,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed May 17, 2022

    It was a quick and easy process, to get the help that I needed, which would help me financially. The loan is set up to help with credit card debt, plus an direct deposit that went into my personal bank account. That I can use to catch up on past due bills.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Casey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 17, 2022

    So far I have been very pleased, the communication was very good. And all questions were answered quickly and to my satisfaction. I had several credit cards that were paid directly by Upgrade, and that was done as stated and swiftly. I would definitely refer anyone looking for this kind of financial assistance.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Thomas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingTimeliness

    Reviewed May 17, 2022

    Super fast and easy approval and processing. Applied and within days the funds were in my account and a couple of days later the payment posted to my credit cards. Autopay option and direct pay to credit card companies much appreciated!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Denise,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 17, 2022

    I applied on a Tuesday for a loan with Upgrade. I completed all requirements and had the money in my bank account the following Monday (the next work day). Process was seamless. Very happy with the loan. Couldn't have been any smoother. Recommend!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Michael,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Billing

    Reviewed May 17, 2022

    No complaints here, they asked for info I sent and was approve. Got the funds and really came in clutch. They even ask you which day is best for them to take out payments. Really great experience. Would recommend to anyone..

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kelsey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 16, 2022

    This quick and easy loan allowed my wife and I to reset our finances and savings. With all of our credit cards paid off, We can now save for our future more easily. What a blessing Upgrade was to our family!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Thomas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan ProcessRatesTransparency

    Reviewed May 16, 2022

    This was by far one of the most pleasant experiences I've had with lending. The process was easy and relatively hassle free. From picking my loan amount and terms to the completion of the the final review; each step was simple and transparent. The ability to see several loan options on one page with amounts, interest rates, and number of payments, made choosing the right loan easy. I also liked the fact that you are shown up front the amount paid in interest by the end of the term. I used Upgrade to consolidate all of my high intrest store cards to create one lower payment with an end date to look forward to. I can't recommend Upgrade enough.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Zakery,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 16, 2022

    My experience was excellent the process was fast and quick. Best experience getting a loan. I only wish they did auto loans also getting a line of credit was quick and the process was very fast and funds were in my account within 24 hours.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Peter,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 16, 2022

    Very happy and super satisfied with the whole process and ease of doing business with upgrade.com. They trusted me and helped me get back on track with my debt. Thank you for giving me a second chance to improve my credit and debt. Would use you again & highly recommend to anyone.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Elis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase

    Reviewed May 16, 2022

    I HAVE already recommended this service to a couple of friends! I stumbled upon this service through IG and I'm glad I took a chance! I actually have some extra cash to put aside and take the family out for dinner from time to time. THANKS UPGRADE!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello David,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed May 16, 2022

    Upgrade is very easy and polite to deal with, they are fast to answer your calls as well. Courteous and professional every time I deal with them…will definitely recommend to a friend. Whether you’re trying to get a personal loan or to upgrade credit card it is a great place to come get your loan.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Alexis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase

    Reviewed May 16, 2022

    Everything was easy and straightforward. Thank you for everything. Now I been approved for the Upgrade card. Love the service and I will be looking forward to doing business with you guys in the future. Will recommend you guys to my family and friends.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Geoffrey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 16, 2022

    The lending process was easy to maneuver and the outcome was very satisfying. I am so glad that I decided to use Upgrade and that I was able to clear and consolidate my outstanding debt which will put on the road to credit stability.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Carol,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed May 16, 2022

    Excellent customer service. Professional and quick funding. Application process was quick and easy with no hidden clauses or so to speak “fine print.” I would highly recommend Upgrade to my family and friends. Funds were transferred within the expected time frame with no hassle.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Joseph,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingRates

    Reviewed May 16, 2022

    It was fast, simple and now I have paid off already a lot of higher credit cards. I have already told friends and coworkers about it. I have to say this was super easy and effortless and the amount and interest was great.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Vicki,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed May 16, 2022

    I had a good experience with Upgrade. I was able to consolidate my credit cards and it has been a big help no more trying to keep track all of those due dates and it's just nice to have one bill every month. They paid off all my credit cards within 2 to 3 days and I'm starting to sew my credit score go up already and it's only been a couple of weeks. I would recommend upgrade to my friends and family.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Velvet,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRatesFollow-Through

    Reviewed May 14, 2022

    The process was simple and quick. Excellent customer service. I'm completely satisfied, and most of all, Upgrade is a trustworthy company that fulfilled their obligation as promised! Definitely would recommend Upgrade to anyone who wants to consolidate debt, pay off credit cards or personal loans because of excellent interest rates.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Charles,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Loading more reviews...

    Upgrade Company Information

    Company Name:
    Upgrade
    Website:
    www.upgrade.com