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Upgrade Reviews

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About Upgrade

Upgrade is an online and mobile banking solution that offers personal loans, credit cards and deposit accounts. With Upgrade, customers can combine online and mobile banking with affordable loans and cards, high-yield savings accounts and rewards checking accounts. Customers also benefit from free credit monitoring, alerts and credit education tools. Upgrade’s fully online service offers fast transactions, a simple approval process and easy banking.

Pros
  • Fast approvals
  • Loans up to $50,000
  • 4.02% APY on savings accounts
  • Same-day transfers up to $100,000
Cons
  • $10 late fee on loans
  • High origination fee

Upgrade Reviews

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    How do I know I can trust these reviews about Upgrade?
    • 4,902,733 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 7 Reviews 835 - 1035
    Verified purchase
    StaffBillingRatesHonesty & Transparency

    Reviewed May 25, 2022

    I can honestly say it is amazing working with Upgrade. Very easy to apply and able to payoff some high interest credit cards. Being able to pay off credit cards gets me out of debt earlier and on track to retirement. I wish I would have found Upgrade sooner than I did, but at least I did find them and they gave me the opportunity to get back on track. Thank you.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Deborah,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 25, 2022

    This company is absolutely amazing. It may seem like it's high interest but it's not and is very affordable. I will always recommend this company to friends and family for any needs they may need met financially, customer service is great.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Charletta,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBilling

    Reviewed May 25, 2022

    I thought long and hard about consolidating my credit card debt. After coming to a conclusion what option best suited my needs. Upgrade took care of it for me it very Efficiently. From approval to deposit to less than 72 hours. I WAS VERY surprised.. I will recommend Upgrade to my family as well. Thank you again.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jerone,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed May 25, 2022

    My Upgrade loan was easy to obtain and required minimal effort. Instructions were simple and direct, support was prompt and helpful during the couple of times I had questions. Rates much lower than credit cards or payday loans. Such positive impact on my credit score is going to make my life easier in so many ways. Thanks, Upgrade!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Rhonda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Rates

    Reviewed May 25, 2022

    Although I’m happy and thankful, I’m just a bit disappointed with the high rate. But I’ll get through it. Some much needed stuff that’s been put off for too long finally gets tended to. Thank you very much for the opportunity.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Leila,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppStaffBillingLoan Process

    Reviewed May 25, 2022

    When you don't get a headache over a loan that was simple quick and fast and they had online help to help you process your application if you needed them. The app is so easy to understand and when you can choose the date you want to make your payment were awesome.

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    Upgrade
    Response from Upgrade

    Hello Nathan,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 25, 2022

    The Loan Process was efficient!! It feels as if the consumer did not have a choice to opt out of signing up for the Penfed Credit Union. The right of the consumer was not considered—it should have been a choice.

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    Upgrade
    Response from Upgrade

    Hello Tracey,

    We are always looking for ways to improve our service and appreciate the feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceOnline & AppStaffLoan Process

    Reviewed May 24, 2022

    Applied online. Called and asked Upgrade associate to clear up a couple questions I had about the loan. She was knowledgeable and answered my questions. I completed my online application, was approved and have already received my loan. Easiest process I have ever experienced. Great job Upgrade Team!!!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello JoAnn,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingRatesTimelinessHonesty & Transparency

    Reviewed May 24, 2022

    Upon submittal, I received very direct, quick response of approval, process was very smooth, competitive rates, no hidden fees or surprises, funds arrived next day- credit cards I was paying off were paid direct - would highly recommend.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Timothy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingTransparencyTimeliness

    Reviewed May 24, 2022

    Payments are not posted as quick as the bank pays out. Reps say it can take up to 1 week to 10 days for it to show on account. Payment and available credit should be updated, other cards can show next day.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Carla,

    We are always looking for ways to improve our service and appreciate the feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingLoan Process

    Reviewed May 24, 2022

    The service is amazing and a simple process. I highly recommend this place if you're looking for a short term loan. Looking at all options I found this was best to my situation and if credit card debt or consolidating, Upgrade is your best bet.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Ray,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsLoan Process

    Reviewed May 24, 2022

    This is my second loan from Upgrade, very easy, I did it from my phone, I would definitely recommend them to anyone. Cash was ready in 2 days, paid my stuff and have auto pay for loan, boosted credit score, fast and easy.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello David,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed May 24, 2022

    I would definitely recommend UPGRADE to anyone including my friends. The service is efficient and professional with superb rates. The customer service team is professional, friendly and knowledgeable and immediately makes sure you’re at ease while answering any questions you may have.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Patricia,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed May 24, 2022

    It was fast and easy. Communication was easy and helped keep me in the loop. The process was simple. I would highly recommend upgrade to anyone looking for a personal loan. It could not have been a more satisfying process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Emmet,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedOnline & AppEase of UseRates

    Reviewed May 24, 2022

    From application to funding the process was quick, easy and funded within 5 days from application. The funds went directly to the accounts I was consolidating. The app has been easy to use as well. I got a great interest rate that was worth going with upgrade.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Amber,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 24, 2022

    The fastest loan and EASIEST loan I have ever got. Applied one day and had money in my account by the end of the day. Would definitely go through them again and recommend to all my friends and family. A++ service.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kristin,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffLoan Process

    Reviewed May 24, 2022

    They helped me through my worst days. When no one gave me a loan they made it possible. Respect to Upgrade and their team. The most help I have ever received from any lender. Thank you all. If you're in need this is the place to come to.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Bryan,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 24, 2022

    My experience with Upgrade loan company had been amazing. The loan process was easy to understand and the funds came straight to my bank account super quick. They were quick to answer any question I might have along the way.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jenica,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2022

    The process was easy to understand and work through. All the instructions were easy to follow. When I did have a problem. I call and the person was very helpful and gave me instruction which allow me to complete the process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Cleon,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 24, 2022

    This is my 2nd loan with Upgrade. I received an answer in less than a day and received the funds shortly after. I will definitely recommend to close friends and wouldn't hesitate to work with them again in the future.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Ana,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed May 24, 2022

    I have gone with them for some small personal loans and love the customer service I received. I even opened a personal line of credit and didn’t take much to finish it for approval. Will continue to utilize them for the future.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Carol,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed May 24, 2022

    I applied just to see what it would take, before I knew it, I was approved and paid off my credit cards!! Much lower APR and less monthly than what I was paying to my cards!! This allowed me to better structure my budget and will be able to pay off some of my loans faster!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Darima,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed May 24, 2022

    Straight forward application process, no hidden costs. Fast determination of credit availability, and process of uploading supporting documents. Quick transfer of funds after approval. Good app for tracking payments and outstanding balances. Would definitely recommend a friend to apply. Excellent experience.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Gregory,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 23, 2022

    The loan process was very easy to complete and the approval process was quick. Our loan was processed in a few days and the funds were available with 2 days. The time spent was quite quick. I would recommend this company to anyone in need of a loan and is a low payment.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Linda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed May 23, 2022

    I have never had this kind of experience when getting any loan. Everything is streamlined to perfection. The process was easy, fast and the loan rate, absolutely amazing. The opportunity to join the credit union is very new to me. I am looking forward to a great relationship.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Beth,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceSales & MarketingStaffLoan Process

    Reviewed May 23, 2022

    Best communications and application process for a loan I ever experienced. It was so good to be true, at first I thought it was a scam. After research I saw it was for real. The correspondence was clear, timely and helpful.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeffrey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingLoan Process

    Reviewed May 23, 2022

    My experience with Upgrade was awesome, I was so pleased that Upgrade approved my loan, everyone was so helpful. I was able to pay off a lot of my debt consolidation bills, now I know that I can look forward to using them in the future.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Vivian,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed May 23, 2022

    While imitating my contact with Upgrade I felt that the process was very simple. I would recommend this company for anyone wanting to payoff credit cards or personal loan. Money was deposited within 24 hrs of approval. I paid all my cards off and I’m very pleased with the overall process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Floyd,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed May 23, 2022

    I am truly impressed with the quick and efficient process of my personal loan and payment of the credit cards I submitted. It made my stressful financial situation more bearable and I can see a light at the end of the tunnel. I appreciate the excellent service.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Yvonne,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 23, 2022

    It was so simple. Within 30 minutes everything was complete!!! I had the money within 10 hours of applying! Was skeptical at first but was very Simple, quick and hassle free!! I would recommend upgrade to anyone inquiring for a quick loan!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Lucas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessTimeliness

    Reviewed May 23, 2022

    I got a loan last year and with all payments on time, I just got another loan. I paid the other loan off to start this loan. It was quick and I knew within minutes if my new loan was approved! This was painless! I feel I will be a long-time customer!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Kim,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 22, 2022

    All the loan officers were very helpful and went out of their way to help get the loan paperwork done. The application process was very easy and quick and once the process was all done the funds were deposited in my bank account within 24 hours. Very happy with the whole process.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeffery,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 21, 2022

    The process was quick and easy. My money was distributed within 24 to 48 hours to buy account and also Buy credit card. The only thing I would probably change is if the interest could be reduced if the loan could be paid off sooner. This is my second loan and I was a little disappointed when I couldn't get an interest reduction after paying off my first loan earlier than expected. I also feel the origination fees are high.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Crystal,

    We are always looking for ways to improve our service and appreciate the feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 21, 2022

    The process for application and uploading is very easy and straightforward. Service is friendly and quick! You can get multiple services from the same place. Everything is explained in a concise and easy to understand matter. Very easy to work with. Thanks for the help!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Charie,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 21, 2022

    I was looking for a loan to pay off multiple credit cards. Easily applied, and submitted my card information for payments to go directly to them. Got approval by the end of the day that I applied. The funds to my bank account were deposited 24 hours later, and the payments to my cards processed within a few days. Happy to pay down some higher interest cards and have 1 simple payment, a couple hundred less than I was making paying the cards individually.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Joanne,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed May 20, 2022

    The thing I liked most about this loan was the qualifying process. Super easy and I didn't have to talk to anyone on the phone. All online and had my money the next business day after being approved. The interest rate was a bit high but expected with non perfect credit.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Andrea,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan ProcessRates

    Reviewed May 20, 2022

    I was looking for the beat rate for cc payoff and you beat it hand down. Very easy to receive loan and pay off. Thank you! Other banks wanted over 12% because was considered a personal loan. I will stay with you after this is paid off.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Glenda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 20, 2022

    Very impressed, provided documentation upon request, and super fast review and approval, highly recommended. Borrowed just enough as I needed to pay off CC then used it to actually pay them off, credit jumped 100 points positive. It’s amazing and I can’t be happier.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Scott,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 20, 2022

    The process was simple and easy. Approval was fast and I got access to my funds as quickly as they promised. Customer service was friendly and helpful. I am really impressed with your company and I will definitely make you my company for life. I have already to my close friends about my experience.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Horace,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Honesty & Transparency

    Reviewed May 20, 2022

    Application, Data Submission and Funding was a breeze. Everything was as disclosed, no hidden fees or issue. The linked account and compatible card offers make maintaining the account easy. All electronic process. The funds were disbursed to my account and creditors within 4 business days. Was a very pleasant experience and I am saving over $600 month.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Karen,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed May 20, 2022

    I have been very happy with my Upgrade experience. I have had 2 loans with Upgrade and the experience with both was easy, hassle free and helpful. Everything was done via the internet which made things easy for me, and things went through very quickly as well. I was able to consolidate some debt and still come out with a smaller monthly payment than if I had just left things as they were. Upgrade had decent rates as well.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello April,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan ProcessRates

    Reviewed May 20, 2022

    I was approved for my desired personal loan when other companies were giving me higher interest rates. Rates were in comparison to my local credit union but with much less runaround. I was approved in a few hours and funds were deposited in two days! Thank you, Upgrade!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Shannon,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseLoan Process

    Reviewed May 20, 2022

    Needed a loan to do some upgrades on house. Fast, easy, great and friendly customer service! Online process was very easy to use. Setting up account for direct deposit even easier. The agent called within 2 days to finalize my application. Had funds I'm my account on day #4. Thank you Upgrade!!! Thank you!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Ira,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceBillingLoan ProcessRates

    Reviewed May 19, 2022

    This process was so easy, streamlined and I got the amount of loan, interest rate (much better than the credit cards I was paying off) I wanted and kept the monthly payment exactly where I needed it to be. The entire process from application to payoff of my cards, and the rest directly deposited into my account was ONLY 3 days. I emailed with customer service and they responded immediately to me. This was a wonderful experience start to finish. I set up for ACH monthly withdrawals and that reduced my interest rate a bit. Highly recommend using UPGRADE for your loan needs.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Wendy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed May 19, 2022

    Everything went exactly the way I anticipated with the loan. It was accurate, very quick with response of loan and my rate is really great. Upgrade you saved me a lot of money with your interest. I would recommend upgrade to anyone. Thank you sincerely.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jimmy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed May 19, 2022

    Upgrade is a straightforward nothing complicated. Fill out basic information. Took maybe 5 minutes for the whole process. The approval was quick. Terms were easy to understand. Money was in personal account much faster than anticipated. This allows you to restructure your finances. Keeps payments flexible and manageable.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jeffrey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 19, 2022

    Very professional and fast. I had no problem getting my loan. Just a few questions about me then my qualification and I received my loan directly to my bank account. Will recommend them to family and friends and will use them again.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Elvis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed May 19, 2022

    It’s great to have a company willing to give you a 2nd chance. The process was quick and painless and customer service was great. Thank you again Upgrade for being there for me when I needed you the most. I would definitely recommend upgrade to anyone looking for a loan our new credit card.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Michael,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 19, 2022

    Very helpful. Base on the service that I had I will recommend anyone to your service. The time frame is very good. That service was upper. Thanks. I hope this service to be a blessing for everything. It is very good

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Phaluma,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 19, 2022

    Was handled with extreme efficiency. Process was very easy and allowed me to get the help I was needing while traveling for work. Will recommend Upgrade to any of my acquaintances that are looking for a loan. Thank you for the fast and simple process in helping meet a need. Will definitely use in future if any new circumstances arise

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello William,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffEase of Use

    Reviewed May 19, 2022

    The process was fast and easy. Site is user friendly. Received my money within two business days and there were no surprises. I was given step by step detail of what was going to happen and like I said nothing

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Lamarr,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed May 19, 2022

    Upgrade is extremely easy to navigate through and is a breeze to use. Customer Service Reps are very knowledge and efficient. The Website's Dashboard has all of my needs readily available and easy to read. I would definitely recommend this company for any financial need and services. Highly recommend!!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Tracy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessTimeliness

    Reviewed May 19, 2022

    The loan process was effortless and I received the loan proceeds in my checking account the same day. I am thrilled to have only one payment and lower fees with no penalty for paying off early. I highly recommend Upgrade.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Beverly,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer Service

    Reviewed May 19, 2022

    Able to walk me through the process holding my hand. Customer service was at its top form, by providing on the spot questions and concerns when things became different. Constantly calling me and sending text, emails or any form of communication. Funding was transferred to the account without having to go through a entirely new set of information or paperwork.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Eddie,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed May 19, 2022

    Upgrade does a great job communicating and following up throughout the loan process. Super-fast, too, as I had my loan in my account in 72 hours. Appreciated the different loan offers so I could make the best decision for my needs. Highly recommend!

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Jean,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 19, 2022

    I love the flexibility and ease of this loan company. I like that I see my credit score when I make a payment. My only complaint would be that if you’re late to pay it will show you when your NEXT payment is due. Slightly deceiving if you can’t remember if you’ve made a payment for that month or not.

    Thanks for your vote!
    Upgrade
    Response from Upgrade

    Hello Julie,

    We appreciate your feedback.

    We make it a priority to take into account our customers' concerns and continue to work on improving our technology.

    Thank you for being a valued customer!

    Verified purchase
    CoveragePricePunctuality & SpeedStaffLoan Process

    Reviewed May 19, 2022

    With a graduating senior and a daughter getting married, I needed a quick loan to help cover the costs. Having already used Upgrade, I knew how easy and quick getting a loan would be and I was not disappointed. I recommend Upgrade to everyone.

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    Response from Upgrade

    Hello Steve,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffRates

    Reviewed May 18, 2022

    Ease of application, pre approval and document signing was amazing. Fair rates based on average credit scores. Uses whole person concept. Great company hides nothing. I highly recommend this finance company when attempting to rebuild/stabilize credit status. Thank You!

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    Upgrade
    Response from Upgrade

    Hello Mark,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 18, 2022

    Very quick and easy to get my loan from Upgrade. I couldn't be happier with the process. I received my money in a business day and a half, went straight into my bank account with no issue. I fully recommend this business.

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    Upgrade
    Response from Upgrade

    Hello Barre,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & Speed

    Reviewed May 18, 2022

    Everything went smoothly and it was very easy to work with you. Thank you! I look forward to working with you in the future. I would highly recommend using this company for your monetary needs. Fast approval and pay to my account.

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    Upgrade
    Response from Upgrade

    Hello Mike,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed May 18, 2022

    Fast and very efficient! I had the many in less than a week. Setting up the account was easy. I have gotten emails every step of the way updating the progress. Even after I received the money, emails were sent to check up.

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    Upgrade
    Response from Upgrade

    Hello Cgeryl,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed May 17, 2022

    I am a second time user of Upgrade, and I would recommend them to anyone looking to get themselves out of debt or just pay off some bills and have some left over for home improvements. The process was easy, convenient and fast. I had my money in my bank account in less than a day, and most of my cards were laid off in less than 96 hours! Great company!

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    Upgrade
    Response from Upgrade

    Hello Troy,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffLoan Process

    Reviewed May 17, 2022

    The overall experience was very good. Answer all my questions. Even gave information that I could not remember to ask. The lady that help me was very nice and professional. I was very comfortable about everything and was not nervous at all about the loan.

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    Upgrade
    Response from Upgrade

    Hello Janice,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed May 17, 2022

    It was a quick and easy process, to get the help that I needed, which would help me financially. The loan is set up to help with credit card debt, plus an direct deposit that went into my personal bank account. That I can use to catch up on past due bills.

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    Upgrade
    Response from Upgrade

    Hello Casey,

    We appreciate your feedback.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 17, 2022

    So far I have been very pleased, the communication was very good. And all questions were answered quickly and to my satisfaction. I had several credit cards that were paid directly by Upgrade, and that was done as stated and swiftly. I would definitely refer anyone looking for this kind of financial assistance.

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    Upgrade
    Response from Upgrade

    Hello Thomas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingTimeliness

    Reviewed May 17, 2022

    Super fast and easy approval and processing. Applied and within days the funds were in my account and a couple of days later the payment posted to my credit cards. Autopay option and direct pay to credit card companies much appreciated!

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    Upgrade
    Response from Upgrade

    Hello Denise,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Loan Process

    Reviewed May 17, 2022

    I applied on a Tuesday for a loan with Upgrade. I completed all requirements and had the money in my bank account the following Monday (the next work day). Process was seamless. Very happy with the loan. Couldn't have been any smoother. Recommend!

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    Upgrade
    Response from Upgrade

    Hello Michael,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Billing

    Reviewed May 17, 2022

    No complaints here, they asked for info I sent and was approve. Got the funds and really came in clutch. They even ask you which day is best for them to take out payments. Really great experience. Would recommend to anyone..

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    Upgrade
    Response from Upgrade

    Hello Kelsey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 16, 2022

    This quick and easy loan allowed my wife and I to reset our finances and savings. With all of our credit cards paid off, We can now save for our future more easily. What a blessing Upgrade was to our family!

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    Upgrade
    Response from Upgrade

    Hello Thomas,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan ProcessRatesTransparency

    Reviewed May 16, 2022

    This was by far one of the most pleasant experiences I've had with lending. The process was easy and relatively hassle free. From picking my loan amount and terms to the completion of the the final review; each step was simple and transparent. The ability to see several loan options on one page with amounts, interest rates, and number of payments, made choosing the right loan easy. I also liked the fact that you are shown up front the amount paid in interest by the end of the term. I used Upgrade to consolidate all of my high intrest store cards to create one lower payment with an end date to look forward to. I can't recommend Upgrade enough.

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    Upgrade
    Response from Upgrade

    Hello Zakery,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 16, 2022

    My experience was excellent the process was fast and quick. Best experience getting a loan. I only wish they did auto loans also getting a line of credit was quick and the process was very fast and funds were in my account within 24 hours.

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    Upgrade
    Response from Upgrade

    Hello Peter,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 16, 2022

    Very happy and super satisfied with the whole process and ease of doing business with upgrade.com. They trusted me and helped me get back on track with my debt. Thank you for giving me a second chance to improve my credit and debt. Would use you again & highly recommend to anyone.

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    Upgrade
    Response from Upgrade

    Hello Elis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase

    Reviewed May 16, 2022

    I HAVE already recommended this service to a couple of friends! I stumbled upon this service through IG and I'm glad I took a chance! I actually have some extra cash to put aside and take the family out for dinner from time to time. THANKS UPGRADE!!

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    Upgrade
    Response from Upgrade

    Hello David,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed May 16, 2022

    Upgrade is very easy and polite to deal with, they are fast to answer your calls as well. Courteous and professional every time I deal with them…will definitely recommend to a friend. Whether you’re trying to get a personal loan or to upgrade credit card it is a great place to come get your loan.

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    Upgrade
    Response from Upgrade

    Hello Alexis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase

    Reviewed May 16, 2022

    Everything was easy and straightforward. Thank you for everything. Now I been approved for the Upgrade card. Love the service and I will be looking forward to doing business with you guys in the future. Will recommend you guys to my family and friends.

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    Upgrade
    Response from Upgrade

    Hello Geoffrey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Staff

    Reviewed May 16, 2022

    The lending process was easy to maneuver and the outcome was very satisfying. I am so glad that I decided to use Upgrade and that I was able to clear and consolidate my outstanding debt which will put on the road to credit stability.

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    Upgrade
    Response from Upgrade

    Hello Carol,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed May 16, 2022

    Excellent customer service. Professional and quick funding. Application process was quick and easy with no hidden clauses or so to speak “fine print.” I would highly recommend Upgrade to my family and friends. Funds were transferred within the expected time frame with no hassle.

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    Upgrade
    Response from Upgrade

    Hello Joseph,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingRates

    Reviewed May 16, 2022

    It was fast, simple and now I have paid off already a lot of higher credit cards. I have already told friends and coworkers about it. I have to say this was super easy and effortless and the amount and interest was great.

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    Upgrade
    Response from Upgrade

    Hello Vicki,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed May 16, 2022

    I had a good experience with Upgrade. I was able to consolidate my credit cards and it has been a big help no more trying to keep track all of those due dates and it's just nice to have one bill every month. They paid off all my credit cards within 2 to 3 days and I'm starting to sew my credit score go up already and it's only been a couple of weeks. I would recommend upgrade to my friends and family.

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    Upgrade
    Response from Upgrade

    Hello Velvet,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRatesFollow-Through

    Reviewed May 14, 2022

    The process was simple and quick. Excellent customer service. I'm completely satisfied, and most of all, Upgrade is a trustworthy company that fulfilled their obligation as promised! Definitely would recommend Upgrade to anyone who wants to consolidate debt, pay off credit cards or personal loans because of excellent interest rates.

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    Upgrade
    Response from Upgrade

    Hello Charles,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 14, 2022

    I was pleased to receive the loan approval so fast. The process was painless. I expected to be declined but was surprised to be offered the loan I needed for debt consolidation. I would recommend them to my friends. I am sure they will be surprised with the ease in following the instructions to process the loan application.

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    Upgrade
    Response from Upgrade

    Hello Maria,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBillingLoan Process

    Reviewed May 14, 2022

    I had a good experience with good help to complete the necessary steps to obtain a debt consolidation loan. I received the funds in a timely manner that helped pay off my higher credit card and a little extra in my pocket.

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    Upgrade
    Response from Upgrade

    Hello Steven,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 14, 2022

    Experience was great. Very easy and quick turnaround time. I did recommend to a friend and now she is a member of the Upgrade family. I will definitely recommend to other friends and family. A great service that is user-friendly.

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    Upgrade
    Response from Upgrade

    Hello Tonda,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 14, 2022

    It was quick and easy. I got my credit cards paid off and in one easy low payment. Saving me a lot of high interest in the long run. Thank you Upgrade for making my life a lot more easier. Time to rethink my auto loan.

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    Upgrade
    Response from Upgrade

    Hello Kimberly,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 14, 2022

    The process was remarkably fast and easy. I never imagined it would take 10 minutes to apply for a loan and get funded. I am very appreciative of the ease with which I was able to obtain a short term loan for some immediate needs.

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    Upgrade
    Response from Upgrade

    Hello Jeffrey,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed May 14, 2022

    My experience was great, the process was quick and simple. The loan helped me to get my credit score back in check by paying off a couple credit cards, and to top off things Upgrade issued me a line of credit. Now who does that.

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    Upgrade
    Response from Upgrade

    Hello Earl,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceBillingLoan Process

    Reviewed May 14, 2022

    I applied for a loan to consolidate some bills. I had an answer within 24 hours and received the funds within 48 hours. I was provided with different payment dates that I would be comfortable with. I receive constant communication from Upgrade about my account.

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    Upgrade
    Response from Upgrade

    Hello Terrell,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 13, 2022

    So fast and easy. Really nice app! Would recommend all friend. The processing was fast, easy to apply. Only one thing is I helped my wife to apply but she got reject for no reason. I think you may get more options for the people lost their jobs during COVID.

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    Upgrade
    Response from Upgrade

    Hello Xi,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffBilling

    Reviewed May 13, 2022

    All it took was 20 minutes and I was approved. It felt amazing seeing my credit cards go into 0 balance. I feel I can completely handle the low APR and low monthly payments. Will recommend to anyone who needs financial help.Thank you Upgrade.

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    Upgrade
    Response from Upgrade

    Hello Rossana

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppEase of Use

    Reviewed May 13, 2022

    I think this is the easiest and most hassle free banking I have ever experienced. The app and website are easy to navigate and the service is quick. Also all 3 accounts can be accessed from 1 log in and you can go back and forth to each account easily.

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    Upgrade
    Response from Upgrade

    Hello Willis,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRatesTimeliness

    Reviewed May 13, 2022

    Loan was processed quickly and the staff was very friendly. I would recommend to a friend. The process took only 2 days and I received the funds the next day. I was emailed throughout the whole process. I am very happy with the rate I was given and the payment.

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    Upgrade
    Response from Upgrade

    Hello Gene,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed May 13, 2022

    I was checking out loans on Creditkarma.com and applied for this one. It was fast, easy and decent rates and my money was put into the bank very quickly so that I can pay off my credit cards the way that I want to. I would recommend Upgrade to anybody. Thank you very much!

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    Upgrade
    Response from Upgrade

    Hello Darlene,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffLoan Process

    Reviewed May 13, 2022

    My experience was excellent. I need it a financial loan. I submitted my application and they got back in touch with me very soon and they help me. They're the best company I've ever known. Thank you and keep up the great work

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    Upgrade
    Response from Upgrade

    Hello Shelia

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 12, 2022

    I highly recommend Upstart for your financial needs. Their application process is seamless and they respond quickly if you have any questions or concerns. Very professional! They can help you with your financial needs and help reduce credit card debt.

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    Upgrade
    Response from Upgrade

    Hello Angela

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed May 12, 2022

    Excellent customer service. I was immediately contacted and given help when completing the loan process. Customer service was very patient and worked with me to resolve all of my concerns. I highly recommend! I look forward to any further correspondence that I have concerns with.

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    Upgrade
    Response from Upgrade

    Hello Earl,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Timeliness

    Reviewed May 12, 2022

    The application process was super easy and not complicated. I already have a credit lime with Upgrade so the approval process was within minutes and I received funds within 1 day or two. I would recommend all my friends to try Upgrade.

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    Upgrade
    Response from Upgrade

    Hello Ann,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    BillingLoan Process

    Reviewed May 12, 2022

    Thank you for trusting me get my personal loan approved. I highly recommend UPGRADE for their trusting me my loan was approved and I paid off my credit cards. Just one payment a month is convenience to me and big relief.

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    Upgrade
    Response from Upgrade

    Hello Julieta,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & Speed

    Reviewed May 12, 2022

    Love that this took less than a week from start to finish. Money went to where it was supposed to with no issues. Would recommend to anyone looking to consolidate debts in a quick and economical way. Thank you for all you do!!!

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    Response from Upgrade

    Hello David,

    We appreciate your feedback.

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    Verified purchase
    StaffTransparency

    Reviewed May 12, 2022

    The gentleman who assisted me was very nice and professional. He processed everything in the timeframe he indicated without any false promises. Everything was smooth and timely. When my application was under review I was able to go online to see an update of the progress and next steps.

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    Response from Upgrade

    Hello Charlotte,

    We appreciate your feedback.

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    Verified purchase
    Loan ProcessRates

    Reviewed May 11, 2022

    Recommended by Experian credit monitoring. Very easy to apply security in mine and the funds were deposited the next business day. Yes I would recommend a friend. The loan terms short or long and the interest was fair according to my credit profile.

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    Response from Upgrade

    Hello Joseph,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed May 11, 2022

    Quickly approved and funds sent within two days. By far the lowest rates on a loan I could find. Helped my consolidate some credit card and medical debt and lower my monthly payments by over $700 a month! Very happy with the service I have received so far.

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    Upgrade
    Response from Upgrade

    Hello Zach,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 11, 2022

    From the pandemic to inflation woes in the economy, I needed help. Upgrade is fantastic! They make it simple to apply, read the terms, see if you are approved or not fast, and useful details are legible. If you need to speak with anyone, their customer service is super friendly and helpful. Within a few days, everything is processed. I highly recommend!

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    Response from Upgrade

    Hello Monica,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan ProcessTimeliness

    Reviewed May 11, 2022

    I needed a quick and easy debt consolidation loan for my credit card debt. I applied and was approved the same day. Funds were in my bank account the next day. Other lenders would look at my credit card debt and deny my application even though the loan was to consolidate the credit card debt. Upgrade approved the loan with the stipulation that a certain amount go towards the credit card debt, which was the intent of the loan in the first place. Very quick and easy process! Would definitely recommend!

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    Response from Upgrade

    Hello Whitney,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedBillingLoan Process

    Reviewed May 11, 2022

    This was the easiest loan process I have ever done in 30 years and the payments are incredibly reasonable. The process was fast and easy and I received the money sooner than they estimated. I would recommend this company to all my friends and family.

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    Upgrade
    Response from Upgrade

    Hello Nyasha,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 11, 2022

    The process was simple quick and easy. I had my funds the following day. I would recommend Upgrade to my friends and family! There wasn’t a lot of paperwork, the process is easy to understand! Customer service was very friendly and helpful. So thankful for them in my time of need. Thanks Upgrade!!

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    Upgrade
    Response from Upgrade

    Hello Sina,

    We appreciate your feedback.

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan ProcessTimeliness

    Reviewed May 10, 2022

    Upgrade pre-approved me really fast with my offers and the only main thing I had an issue with is trying to get picture of photo id in the spot where it tells you to launch camera. Had to take picture of id and send it by email. Confirmed and verified everything next business and said I would get a email within 1 to 4 days after final review to tell you if loan was completely approved and by next morning said I got email and by next day after that money was in my bank account. Took a total of 3 days and so far I'm really happy.

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    Upgrade
    Response from Upgrade

    Hello Jeffrey,

    We appreciate your feedback.

    We make it a priority to take into account our customers' concerns and continue to work on improving our technology.

    Thank you for being a valued customer!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 10, 2022

    Loan was fast and easy. Did everything online no problem. Would definitely do it again. Would tell everyone about it. Thank you so much. It helps a lot to be ready. Thank you. I really don't know what wise to say.

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    Upgrade
    Response from Upgrade

    Hello Ange,

    We appreciate your feedback.

    Thank you for being a valued customer!

    Verified purchase
    StaffLoan ProcessRates

    Reviewed May 10, 2022

    Forcing someone to sign up for a bank account that you have no interest in getting just to get a loan is ridiculous. There is a reason why I got an account where I bank at and not at the one you force people to use to just get a loan. Who cares if they fund part of the loan. We sign up for a loan not another bank account.

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    Upgrade
    Response from Upgrade

    Hello Benjamin,

    We’re sorry to hear you were dissatisfied with your experience at Upgrade.

    We make it a priority to take into account our customers' concerns to try and improve our level of customer experience. We appreciate that you took the time to let us know that our service level didn't meet your expectations.

    Customer ServiceTechBilling

    Reviewed June 11, 2021

    I have "autopay" OFF in my account, I have screenshots. And I had called this credit card company 2 months prior to turn it off, they confirmed it, I confirmed it. I made a 10 day prior to 'monthly due date', and they took their monthly payment 4 days after. A debit/payment they were not authorized to take, as autopay was off! They actually stole the un-designated-autopay, from me. If any of other vendors with my bank account access did this, well. They did. DO NOT TRUST THIS COMPANY, THEY WILL STEAL FROM YOU.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Dec. 5, 2020

    Easy application process. They will even do a soft credit pull to tell you what your likelihood is of being preapproved and at what rate. Once your process is approved they deposit the funds directly into your bank account. Customer service is helpful, knowledgeable and professional. I have had multiple loans. Am happy and would continue doing business with them. I highly recommend them.

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    Loan Process

    Reviewed Oct. 1, 2020

    Upgrade made my personal process simple and easy. They found the best loan for me and my needs. I was very comfortable and extremely satisfied working with them. I have two loans with them and they will always have my business.

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    Upgrade Company Information

    Company Name:
    Upgrade
    Website:
    www.upgrade.com