American Hartford Gold Reviews
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About American Hartford Gold
American Hartford Gold helps individuals and families invest in precious metals. It allows you to buy gold and silver directly or invest in a gold IRA, providing personalized plans that can help clients diversify their wealth and protect the value of their money over time. The company states that it has delivered billions of dollars in precious metals to its customers.
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American Hartford Gold Reviews
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Reviewed Aug. 12, 2018
The reviews of the Hartford Gold Group had a positive note so I decided to contact them. Everybody that I've talked to at this company has been very helpful and courteous, and the guidance that I received from them was good. I had a good experience with Hartford Gold and I would recommend them to people who are looking to make a precious metal investment.
Reviewed Aug. 11, 2018
I needed to protect what money I have with the way things are going and I was researching on the computer and found The Hartford Gold Group. Dealing with their reps has been all very good and I’ve been very pleased with the guidance that they’ve given me. I would recommend Hartford.
Reviewed Aug. 10, 2018
I wanted to convert my 401k IRA into silver. I searched websites and I recognized The Hartford Gold Group’s name. I chose them and a few other companies. I waited for people to call me back and talk to each representative then I went with Hartford. Their team was very professional and pleasant. The guidance that I received from them was overwhelming. I trusted Joe from Hartford and I was on the phone for 40 minutes with him telling me every step of the way of what was gonna happen. I also called back and the team readily answered me back.
Reviewed Aug. 9, 2018
I wanted to get out of paper money, get security, and have something put back that will be worth something to my kids. I've read about The Hartford Gold Group and I contacted them. I talked to Joe over the phone. He was a good, Christian man. I told him what I was looking for but I didn’t know how to go about getting it and he helped me do what I was wanting to do. He went out of his way to make sure that he got me what I was wanting, just like how I wanted it. He walked me through it, got everything through it, and took care of what I needed. He and his team were attentive, honest, and expedient. They proved that they were self-worthy and accountable. They did what they said they would do. I appreciate everything they did. They also built my confidence up in dealing with The Hartford Group.
Reviewed Aug. 7, 2018
I wanted to diversify my wealth into physical metal rather than stocks. Hartford Gold was the first precious metal investment company that I came across. They had a helpful team who explained things and I felt comfortable working with them. They were informative in guiding me in my decision. I recommend The Hartford Gold Group.
Reviewed July 29, 2018
I wanted to get some silver coins and they happen to be available at Hartford. I had a decent experience with them. They did well. One of the things that I got was for a present. And my timeframe was such that if I didn’t have it by a certain date, it had to be at a certain other place on a certain time or it was gonna be too late. And the first thing they said was "okay." I had it a day earlier than I thought I was gonna have it, so that worked out quite fine to me. It came through FedEx and it worked out very well as far as the timetable. I was trying to get it halfway across the country. I’m quite satisfied with the experience. And I had thought of trying to contact them back to see where they were getting their containers. I’d like to get some more containers like those.
Reviewed July 25, 2018
I researched online and liked what I read about The Hartford Gold Group. It was convenient to work with them and they have the coins and bullions I was looking for. The person who I dealt with was courteous and very responsive and positive. He listened and he didn’t try to push stuff on me that I wasn’t trying to get. The guidance I received was really good too and I was grateful for it. I was comfortable talking to them. It's been a good experience with The Hartford Gold Group. And since they work with their customers really well, I would recommend this company to those who are looking for online gold purchases.
Reviewed July 24, 2018
I checked the Bureau for reference and Hartford Gold Group has a good reputation. I was scared because I was putting all the money I had in gold and people kept telling me not to put everything in one place. I didn’t have that much money, so I just did it. And Hartford did really a good job and made me feel good. They were very respectful, they made me feel like I mattered, they were there when I called and they answered immediately.
The only thing was that it seemed to me that they already had their mind made up of how they were gonna choose what I was buying. I had impressions that I could buy bars and they already have something chosen for me. Sometimes the customer likes to make his own choice but since I didn’t have too much knowledge about the issue, it was okay. I just hope that they made the right decision. The other day, I called to get information about buying coins and the guy told me to not buy them. He didn’t listen to me and just blew me away. But I’m very happy with the service and I would recommend Hartford. They’re very professional people.
Reviewed July 22, 2018
I got a call from someone telling me about the Hartford Gold Group and I felt that they were more on the up and up and they were a reliable company. Their team did what they said they were gonna do. More than that, the guidance I received when making my investment decision was excellent. They were very knowledgeable and the people I dealt with at Hartford were honest and truthful. Hartford was great and I would highly recommend them.
Reviewed July 20, 2018
Hartford bugged the crap out of me after I called them initially, but they’ve been very responsive when I've had questions and they've allayed all my concerns. They're informative, educational and professional. However, they need to be a little bit clearer about when you’re purchasing an amount that you’re rolling over. I rolled over an IRA and they did not explain to me with sufficient clarity initially why my sum reflected would seem to be much less than the invested amount. I had to make several calls to get clarification on that. And I was really worried at first because it seemed like I had lost almost half my investments. But they explained to me that they would be willing to buy it back at a certain premium, that it would be much more than the amount reflected. They went around and around with long explanations that just made me more confused and frustrated until I could finally get to the point. That was an annoying aspect of the whole thing.
Reviewed July 19, 2018
I checked some precious metals investment companies out on Google, and all the reviews of Hartford Gold were extremely positive. And I found that those reviews has been fairly accurate. Hartford Gold's reps were good and I got no problem corresponding with them. I’ve had a couple of calls from them to let me know that things were taken care of and to just sit back, relax and don’t worry about it. I had no idea what this buy or sell in terms of gold is, but they made that decision and did a good job on it. They’re very professional, and I’m extremely positive on the whole process. And I would recommend them. I’ve sent them two people who have asked me who to go to for buying some precious metals.
Reviewed July 18, 2018
The team at Hartford Gold Group was very pleasant and they treated me like a human being. Their knowledge for the process and their product was well handled and I didn't worry about a thing. Keep up the good work.
Reviewed July 16, 2018
I'm a first time gold and silver buyer and I had a lot more questions than most people. I talked to Augusta Gold Group and a couple of different ones, and I decided to go with Hartford as I didn't feel high pressure from them. They were very professional and they provided me with information. I felt like they truly wanted to educate me and they were more trustworthy. I talked to two different people and our conversations felt more comfortable for me that they were the ones to invest my money with. They were knowledgeable and very honest about their assessment. I decided to split my investment and they made it easy to do business. But one of the persons that called sent me something by email and I haven’t had a chance to do it. I told her I’d try to do it sometime this weekend. She told me she was gonna call me so I had time to pull myself together, but Hartford needs to check with her if she recorded my conversation or she if wrote it down.
Reviewed July 13, 2018
I wanted to get some gold and silver coins. I went with Hartford Gold Group and things worked out really well. Adam, the representative I worked with was really good. It was my first time doing this venture and he helped me. We took it step-by-step. Hartford is a good company. Any questions I had, they answered them. They got back to me and let me know. And the guidance I received was really good. If you wanna invest or get some coins, go to Hartford.
Reviewed July 11, 2018
Initially, I was curious about Hartford Gold and then I found their reps professional, courteous and thorough. They provided helpful and informative guidance and I had a pleasant and positive experience. I would highly recommend them.
Reviewed July 10, 2018
I moved my TSP savings into gold. I did research and from talking to people from different companies, I determined that Hartford Gold Group seems to be one of the top and most reputable companies. They have as good reputation if not better than any other company based on online reviews that I’ve read. I also spoke to the people who actually work there and I like the way they answered all of my questions. There was no unanswered questions and there was nothing that they’re not willing to address over the telephone prior to me spending any money with them. Their guidance was perfectly acceptable. They explained everything and I understood it. It’s been very good.
Reviewed July 7, 2018
I Googled gold, and then I read a couple of reviews of different companies. I called Hartford and I talked to Jeff to buy a small amount of gold and have it on our safe deposit box. But I wasn’t ready quite then and he called me back in a month after I talked to my husband. For the second time, I told him to call me back in three months when we’re home for Florida. He was very good and called me back then. There was no pressure and he gave me a lot of information. He thought gold was gonna go up but since we bought it but it has taken a nosedive. You don’t know things like that and he told us that if we are going into this, we wouldn't wanna sell for three years. So, even though it’s down now, we’re not gonna do anything with it and that’s fine. From start to finish, it was a good experience with Hartford.
Reviewed July 6, 2018
I couldn't afford to have everything in the stock market and I have to have some safety. I received a solicitation through email from Hartford Gold and then I followed that up and did a little research about them. They seem to be a reputable company. Then someone from that company contacted me and he sold me the product. At first, I put him off and told him I wasn't ready to do business yet. He told me that he would be in touch. We even made plans to meet up again and we went down the road amicably. Had he pushed, we wouldn't have done business. Eventually, he made a routine callback and I told him that it was time to do business. I'm expecting a new job and I will be investing 20% of the money. The guidance I received from Hartford Gold was just what you would expect. I was given the advantages of purchasing gold and they were true. I'd recommend them.
Reviewed May 27, 2018
I have retirement funds and IRA services recommended Hartford. My accountant also told me that they were a good company. When I sought their guidance, their reps were very knowledgeable and competent. However, I thought they were awfully persistent in the beginning and wanted constant calls and reminders of an anticipated stock crash. It was a little intense. They were also overly aggressive and inquisitive about my IRA funds. If they weren't I wouldn’t have bought what I bought. They asked how much I had and what comes in. I imagine it was to give them a better picture, but it also tells them how much I have to invest and I don’t necessarily want all of what I have to invest to go through them.
Reviewed May 24, 2018
Hartford Gold Group did what they said they would do and that was pretty good. I had a good experience overall.
Reviewed May 20, 2018
I was scared of losing my IRA and I heard from many people that if our President gets impeached, the stock market is gonna go down. I'm not the person who would chase after stocks every day. I'm too busy to do that. All in all, I was pleased with The Hartford Gold Group's percentage. And I was making not a lot but steadily better than bank CD rates. In my age, I wasn't very happy about losing a lot and then it takes time to recover, which was the main reason why I wanted something that's away from the stock market.
Gold goes up and down and it doesn't give me income necessarily. I'm still not really sure if I made the right decision or not but still, I feel that I won't lose the investment. The rep from Hartford Gold Group explained everything to me. He was very helpful and a good salesman, too, but I didn't feel that I got tricked. And what he said made sense. I didn't do it for short-term gain, and I hope in five years or so, I'll be ahead. The rep also explained to me about the tax advantage, so I feel okay about the investment and certainly, I felt very good about everything being clearly explained to me. I would tell my friends to talk to the person that I dealt with. I'll recommend Hartford and I already did to one of my friends.
Reviewed May 17, 2018
I’ve only been with Hartford Gold Group for three weeks and I have made my first trade. We started with paperwork and getting it filled out. They sent me everything, highlighted, telling me where I need to do things and sent it in. Then, they set the account up with Strata Trust Company. Then I got my online thing to where I could sign in online with Strata and then raise my balance daily if I wanted to. So far, everything has worked. I just created a password and go right in and it all works smoothly. The transfer from my Fidelity IRA to Hartford went through and the amounts were correct. They purchased what they said they were going to and right now it's just going along waiting to see what the market does. The servicing and set-up with Hartford Gold Group has been good and I would recommend them.
Reviewed May 11, 2018
I've been doing a lot of study in the history of the US Dollar and wanted to get into gold. I was searching online and I liked what The Hartford Gold Group’s website stated. Vincent contacted me and told me all that I needed to know based on my questions. I had already known my basic stuff and Vincent helped me out and from there, I made my decisions. I was impressed by his knowledge. He was very friendly and courteous and wasn't a pushy salesman. He'd let me call him and didn't drill me and call me every single day. That gave me enough time to think and not feel pressured and want to turn the switch off. And when I asked a question, he was able to fill in any gaps that I had. Once I became a member though and logged in to their website, it was not user-friendly. I got around it but there were some things that were a little elusive for me to find.
Reviewed April 15, 2018
I went with Hartford Gold Group because they were very professional, listened to all my concerns and questions, and they really followed up. They took ownership of what they were doing within. I was very satisfied with the guidance they gave me. Communication was very easy as well. They also took their time and they didn’t rush anything.
Reviewed April 8, 2018
I had a 401 that I was going to roll over to an IRA and I started thinking about gold. I’d heard of Hartford before and it got my attention on the email that I had one day. I’ve been talking to Adam and one or two other people and it's been a good interaction. I’ve called Adam back a couple of times and asked him other questions about gold, gold coins and other ads for gold from other people. So far, I’ve been alright with what I’ve been hearing. If he’s on a call with somebody else, I leave a message and he calls me back.
Reviewed April 7, 2018
I looked into precious metal investment because I wanted to diversify some of our cash. I looked over a couple of metal investment companies and the Hartford Gold Group seemed to be the most honest. They were good and weren’t pushy. I asked them what they had to offer and they told us. We made a selection and carried it on. The guidance that they provided to me was excellent. Their team was very professional and prompt with their return calls. Also, they answered my questions clear so we could understand them. I would recommend Hartford Gold Group.
Reviewed April 6, 2018
Jonathan from Hartford Gold kept calling me and they had the product that I was looking for. I had been buying Silver Eagles and I thought, “Ugh. Let me try something different,” and they came up with it. I bought some three-ounce silver coins and some one-ounce silver coins from them that were silver content. The guidance they gave me seemed pretty logical to me. The coins I bought were kind of investment type coins. Their idea was to hold them for two to three years and then as silver moves up, take profit on them and maybe reinvest or buy gold.
It was easy to do the bank draft and then they shipped the coins to me. I have them in the safe. It was an easy transition and I’ll probably buy some more in the future. Also, I like talking to Jonathan and Grant. They answered a lot of questions for me and made it easy to do. I was talking to Jonathan and he was talking about buying Bitcoin or Ethereum. It was kind of an interesting conversation that I had with him. Not that I’m really interested in doing it, but my main thing was to be able to turn around and sell them without the government intervening.
Reviewed March 11, 2018
I purchased the silver because I wanted to have something that was threatening the dollar. With the little money I have, I wanted to put it into something that wouldn’t evaporate. I wanted to have something solid. Everything I’ve purchased, I’ve always received so I’m pretty satisfied with it. I’m getting on up in age and I want to have something to leave for my kids when I go.
Reviewed March 6, 2018
I was checking gold on the internet and the bits of information they put up the sites. I was flipping back and forth over different companies but I just felt a little bit more comfortable with Hartford. Getting started was extremely difficult, to know what questions to ask, to get the answers that I was looking for in order to make the right decisions. But I went with my gut feeling even though I didn’t know exactly all the ramifications as far as what it would cost me and the differentiation between the different prices.
I received good guidance from Hartford and up until this point, I got the answers I needed. However, I would have liked to know how much it was costing me and how much they were charging me. Because there are several different companies out there and everybody’s got their own charges and rates. And Hartford was very vague and didn’t give me that answer. They went around it several different times. And when I talk with other gold groups, they say it’s important to get that information because this is how we differ. We’re able to get it at spot price or whatever price that is. So in that regard, Hartford needs to be upfront on exactly what it’s going to cost.
Reviewed March 3, 2018
I bought some gold from Hartford. My interaction with their team was very successful. I had a very satisfactory experience.
Reviewed March 1, 2018
I shopped and found Hartford Gold's website. Dave, the person I worked with, explained things. He was able to discuss my options and help me make an investment decision. It's all been good. And when I get more money I'll invest more.
Reviewed Feb. 27, 2018
I went with them to buy silver coins, and the rep I dealt with was good and he explained everything well. Overall, Hartford was good.
Reviewed Feb. 25, 2018
I kept hearing about how Hartford takes the 401k and that they buy gold and silver for your IRA. They’re the first ones that got back to me and their team has been very pleasant and helpful. I’m very pleased with what they've done for me.
Reviewed Feb. 21, 2018
I don’t trust the economy and I think they're going to bail-ins and steal all my money. That was why I called Hartfold Gold and I liked the way they handled business. They charged me for the gold and silver though, and made big money so my investment almost went in half. But that was the one thing I didn’t really like. Besides, getting my money out of that IRA is probably gonna go nowhere. That has been going nowhere for years. I've talked to a bunch of people about it and I recommended Hartfold Gold Group.
Reviewed Feb. 19, 2018
Hartford Gold Group was fine, and they gave good guidance. I'm happy, and I do not have to do anything.
Reviewed Feb. 18, 2018
Hartfold Gold is a precious metals broker that specializes in establishing a precious metals IRA. I wanted to diversify some money in my rollover IRA into precious metals and I wanted to get into actual precious metals rather than a virtual ETF-type investment. Everyone that I talked to was quite knowledgeable and seemed like they knew what they were doing, which helped me keep my confidence that everything would be handled correctly. They are also very streamlined in the paperwork and they have reasonable fees on an annual basis. I was satisfied with my experience and I would tell others to check them out.
Reviewed Feb. 17, 2018
I was looking at a bunch of different gold group, and I landed on Hartford. I was worried about the dollar and so I was looking for some safety. I then put about half of my investment dollar into gold and silver. Their salesmen were very personable and they sold me. They did their job very well, but, in hindsight, I probably paid too much. They could make less money. If you are buying cornflakes, there is not much to it. But when you are buying gold, they can take up what sounds like a very small chunk and then when you look at it, it is like, "Oh, boy." When you are a working man and they take $7,000 or $8,000, that hurts. But, I have had it quite a while and I might be breaking even right now. And so, I feel a little better about it right now. I have never touched it, and it is just laid there all this time, so, at least, I did not lose all of it. If I had to do it all over again, though, I would have made twice as many phone calls and have people competing against one another.
Reviewed Feb. 16, 2018
I went with Hartford to diversify my retirement. I talked to them first and they offered the ability to store it at the house. Then, I got into it, called them up and I just left it over there. Their team was good, and everything went well.
Reviewed Feb. 15, 2018
Once you become a client, they seem to think they own you. You are unable to buy or sell except through the person assigned to you. The problem is they may not always be in the office. This can end up wasting a lot of time as they are not always able to promptly return phone calls. Not a desirable situation when dealing with values up or down.
Reviewed Feb. 15, 2018
I had money in a 401(k) and I was thinking about, at that point, where the stock market had been. I figured that gold and silver may be the safer way to go. Hartford Gold was the only company I had talked to, as far as the deals, but I was very satisfied. The people were very good and knowledgeable, and it was not high-pressure. My experience was positive and every now and then, they would call and talk if I got any questions or go over some of the stuff on the account. They've been really good that way.
Reviewed Feb. 14, 2018
A lot of these companies contacted me and I was talking to four of them. But I really liked David. He sounded sincere and genuine so I worked with him. He was very easy to talk to and he sounded like he really wanted to help me. He also seemed very knowledgeable. He was just right and he made it easy. I told him I needed to think about it and he wasn't pushy. I had been thinking about it for six months and talking to different people but I wasn't comfortable with anybody else. I called him back and told him what I wanted to do with him.
I found out after that that he had left to follow his dreams and everybody, even his supervisor and the guy after him who called me to introduce himself, was very nice. I really liked all of them there. With some of those sellers, all they want to do is sell you something and nobody in Hartford was like that. That was why I liked the whole thing. They all were, “If you need anything, call me.” And I felt they meant it genuinely. I would easily recommend them over anybody.
Reviewed Feb. 13, 2018
I went to Los Angeles and a company was advertising that to protect your IRA money from the government, you should transfer your IRAs into silver and gold. I believed that to be true and they put me on to Hartford Gold. It was a matter of transferring our IRA money to Hartford Gold and opening accounts in gold and silver and just leaving it there. I started working with them January of last year and they took care of that and it was done.
Reviewed Feb. 12, 2018
I had a good experience with Hartford Gold Group. I looked out for the gold app and did some research, and I was quite pleased with what I found. The representative I dealt with was very professional and really explained to me what the process was. And I will be using Hartford in the future after the taxes are cut.
Reviewed Feb. 11, 2018
I've had several conversations with Hartford Gold Group and I bought some gold and silver coins from them. I’ve been with them for less than two years and I’m pleased with my experience with them. Sometimes, they would call and update me if there's a new issue coming out, or if they happen to get a nice hoard in from somebody. It’s nice that I don't have to put thousands of dollars in if I want to just invest $5,000 or a small amount. The variety is also good because they have coins and bullion like most other companies. I've been collecting coins since I was a kid so it's a natural thing. I keep them in the bank so they're safe. Aside from the pleasure of having them, if the coins outlast me, they will go to my daughter and grandkids. The tax ramifications are different with coins, too.
Reviewed Feb. 10, 2018
I bought gold coins from Hartford Gold Group as an alternative investment. There was one guy who called me several times and followed up before I made my decision. He did a good job and wasn't pushy. I called to buy some American Eagles and he said it wasn't right and instead told me to buy some gold coins that are limited-mint. He knew a lot more about it than I do so I did it. I paid $2,000 an ounce instead of $1,300 an ounce. Hartford has been fine and I’m satisfied with them.
Reviewed Feb. 9, 2018
My insurance is under Hartford and I was curious as to what Hartford Gold was. I put around $30,000 into the savings there for precious metals. I’ve spoken to the team and they were courteous and pleasant. However, I get requests to put more into the savings. And I keep trying to get to them and tell them that I will do it when I can afford to do it.
Reviewed Feb. 4, 2018
We had most of our portfolio in stocks and bonds and when the stock market crashed, I wanted to diversify my portfolio and get a big piece of our nest egg out of the market. I talked to a couple of companies and thought that The Hartford Gold Group had a better reputation. I spent quite a bit of time on the telephone with my agent. He answered all of my questions and was very helpful. He also provided some written talking points that I used to inform my wife about them and why I diversified into gold. I’ve got a good experience with them and I would encourage my friends to use Hartford.
Reviewed Feb. 3, 2018
I’m a participant in a couple of programs that particularly follow gold and silver including large miners, junior miners and the bullion itself. I was interested in purchasing some actual coins as opposed to just equity securities. At Hartfold Gold, there was a salesperson who was very diligent in following up calls. He kept up with me for five months and not in an obnoxious manner. If I said, "Let’s talk in a couple of weeks," he would call or send an email in a couple of weeks. So when I was ready, I was transferred over to a person who would actually handle the transaction and it worked very smoothly. Everything was explained to me well and I felt comfortable.
I also was originally thinking of going into silver coins but they explained to me some of the challenges with silver coins. So I followed their advice to go in with mint silver coins as opposed to the dime or quarter silver coins. They were clear on explaining what the motivations might be to enter into that transaction and it made sense to me to go in that direction. After talking to them, that was the direction I went in.
Reviewed Feb. 2, 2018
When I talked to Hartford Gold, I decided that they had what I thought I needed so I went with them. I was looking for some more precious metals to buy and they suggested that I go with silver rather than gold if I wasn’t set on the idea of gold. I thought that, with what I knew, that that was probably a good idea so I went with that and then I got everything taken care of through the bank. I got them paid and they shipped it. It was simple. Plus, they knew what they were doing. If I had a question or concern, they had an answer.
Reviewed Feb. 1, 2018
After googling Hartford Gold, I contacted them to get the price on gold. They wanted to explain the knowledgeable portions of it but I didn’t really want to hear everything. I just wanted to get a price on gold. But it seemed like the price kept changing from one of the guys. So I had to talk to one of the bosses and he ended up emailing it to me. We settled on a good price and we bought $100,000 worth of gold. It was a high-pressure deal. So, before buying or calling Hartford Gold, interested people should know what they want.
Reviewed Jan. 30, 2018
I wanted to transfer my IRA from paper stock to physical gold and Hartford Gold made it easy for me to do that. They took care of all the paperwork and reimbursed me through the transfer fees from Ameriprise where my IRA was. I’m satisfied with Hartford Gold. I can view my portfolio online and watch the values. It was straightforward and pretty to do. The next step would be when I start drawing it, which I hope will go as planned.
Reviewed Jan. 29, 2018
I had lots of questions about buying gold and silver and the Hartford Gold people were very nice. Whoever contacted me was very professional and good. He sounded smart and helpful without calling me back every day. I had every question in the world answered and I called the next day with more questions. Customer satisfaction was the most important to me. I was really happy with Hartford. So far, gold is up, so we’re doing good. I'd recommend them.
Reviewed Jan. 28, 2018
The Hartford Gold Group team have been very pleasant and knowledgeable. I felt confident listening to their representatives and taking their advice. However, we've been sitting on some silver with the custodian and waiting for something to happen. Still, I would recommend them.
Reviewed Jan. 27, 2018
The Hartford Gold email that came through seemed straightforward and when I called, that was exactly what it was. They satisfied my requirements too. I had a pleasant experience with them for the first time, exchanging some gold for silver. They were very professional and they had excellent communication skills. They took me through the process, explained it to me and gave me some advice on what type of silver I should exchange for. They know their business and can explain it in layman's terms. The follow-up was extraordinary also. I was out of town when the shipment actually arrived but I was able to contact a local FedEx to have it delivered to a site close to my house. I was very pleased with the whole process. It was excellent.
Reviewed Jan. 24, 2018
I wanted Hartford Gold to either sell me some silver or some gold. I knew about them from some advertisement and they sounded good. It was the first time I ever bought and I had a real good experience with their team. They did good with helping me make the investment.
Reviewed Jan. 23, 2018
The salesman from Hartford Gold sold me the stuff that I bought, it was quite a bit. The delivery was good and although the price was not fair, it was in the same market. It was retail, and it was a good deal and I enjoyed it. If I ever need any more, I would call him again.
Reviewed Jan. 22, 2018
I decided to get into investing in gold and silver and as I looked online, there are a few different companies. Hartford Gold was the one that caught my eye. I called and I liked the way the approach was on us so that was where I went. It was a very good experience that I had with the rep that I spoke with. It has worked out well so far and it has been a good experience overall.
Reviewed Jan. 21, 2018
I had a burning desire to get gold all of a sudden and then, a guy from Hartford called. He was very knowledgeable and I liked him. He knew what he was talking about and explained everything to me. He followed up and followed through, and he made sure everything was fine and that I was okay with it. Everything was effortless. I'm just waiting to get a statement. I'm supposed to go to their website but the last time I did, I had some issues with it. Overall Hartford is excellent and I had a good experience. I would definitely recommend friends to switch over and buy gold.
Reviewed Jan. 20, 2018
I wanted to purchase some precious metals more as a currency insurance than an investment. I did a one time purchase with The Hartford Gold Group, and their team was very professional and pleasant. I worked with one rep throughout the transaction, and he was knowledgeable and courteous. I'd tell others to give them a try.
Reviewed Jan. 19, 2018
The Hartford Gold Group looked interesting and that it was worth something. They recommended silver over gold for a small account like mine. I bought some silver from them. Everything about the interaction with the team went fine and they just told me to send a check and they sent out some silver. I’d tell my friend or family member that Hartford is worth talking to.
Reviewed Jan. 18, 2018
I was looking on the little tablet I have in researching some gold and stuff, and I came across Hartford Gold Group. I filled out an application and I was trying to do my homework on different companies a bit and they contacted me. I talked to them and I liked what I heard and liked the guy that I talked to. They were upfront and honest about everything. Hopefully, we won't have any problems. The dollar keeps weakening and my father and I want to roll our annuity into gold and silver. And the people we talked to felt the same way as far as what they've foreseen coming, which was the price of gold and silver to explode in the next couple of years, depending on what happens. I don't want anything bad to happen with this country but it sure does look like we're heading for catastrophe one minute, and then we're not, and it's too volatile and erratic to know what to do.
And so, we wanted our money safe in gold and silver, and gold and silver are added lowest in the history and it's trying to creep up right now. But I felt like it was a good time to make a move and they felt the same way so we saw eye to eye on things and that's what we did. I liked the ones that were there but then I was thrown into dealing with some other people and didn't get a connection from the beginning, which is not their fault. But I've got to almost start all over with some different people and I don't know how comfortable I am with that. That's why I was hesitant at first. And I asked questions because I don't know where I'm at right now with all these new people. I was trying to contact them through the holidays and we missed each other's contact. That bothered me. But then, he's been understanding and there was a lot going on there in that time so we didn't really make contact like I wanted.
So far, I'm good from where I'm at right now and I don't regret making the decision. In the very beginning, I called seven or eight people and said, "Hey, listen. Guys, save your money for this gold and silver. I've got the contact." And at this point, I would not discourage them. I just need to wait and find out how well they're going to work with me. This new group is going to work with me before I give my word on them. Everybody I've talked to at Hartford is really nice and really good. Jessica and all of them are genuinely good people and that's what really made me go with Hartford Gold Group. They are not somebody just trying to sell something. I felt really comfortable about doing that.
Reviewed Jan. 2, 2018
I wanted to diversify my portfolio and Hartford Gold Group seemed to be a very good company. Arthur, the guy I spoke to, was very good and nice. He helped me through the transition to transfer the money to where it is held. It was weird for me to do something like that as I don't normally do this kind of thing, but I trusted him. He talked to me about gold and silver bullion and it made sense at the time. He also talked to my husband and explained a lot of things. In addition, his customer service is good and I know that I can always call anytime.
I’ve talked to him several times since then and he’s done a lot of follow-ups. He wants me to invest more, but I don’t have the means to. I know that I can’t sell it through the people that are holding it and that I have to call Arthur or some other retailer to sell it. I would then get retail value at that time. I pay 175 a year to store it, which is a lot of money. Instead of it sitting in a building out there somewhere, my husband wants it here at our house, which we know we can do. Hopefully, I did the right thing and that the gold keeps going up, though I have been told that gold and silver have been going up since I purchased. Hartford is very honest and Arthur knows his business.
Reviewed Jan. 1, 2018
The rep from Hartford Gold Group called me several times and he was just a better salesmen than I was a resistor. It was a long distance interaction and the rep that called me introduced me to the guy who worked with me. He answered all my questions and had what I wanted. I always think that I would have made a difference choice but he was so good and a bit persuasive. We discussed the options and we went where he wanted and the conversation was good and he had patience. The advice he gave me on what we got and how he set it up was satisfactory to me.
Reviewed Dec. 31, 2017
My experience with Hartford Gold Group was very nice. I was very open with what I was interested to do and how I was limited in investing and Brett, the gentleman I dealt with, understood. We worked that out and it all went through. He was very knowledgeable and professional. It’s just good business with Hartford Gold Group and there was no pressure.
Reviewed Dec. 30, 2017
I decided to do another investment instead of putting all my money in the bank by buying several dollars’ worth of uncirculated silver half dollars from Hartford Gold. The reps were all kind and answered my questions. I also got what we talked about in order. I was more for the uncirculated silver dollars but I got the impression later on that they were selling me what they needed to sell instead of what was a really good investment. They didn’t have any other suggestions about what would be better and how much I should be getting. I felt I was used, but they did want to make sure that I didn’t have over 30% of my state in the silver.
Reviewed Dec. 29, 2017
Hartford Gold Group is outstanding. They were a good reputable company to do business with. Everything went very smoothly. I got in touch with them and I got the gold I wanted. It was then delivered to me and in a safe place right now. When the time came to do my IRA, I have gotten in touch with a man who has been very helpful.
Reviewed Dec. 28, 2017
After I responded to something in the civil service newsletter I received in the email at work, somebody from Hartford Gold Group called and we started talking. At that time, I was looking at diversifying investments and Hartford was the only company I talked to. They were persistent, which was good as I completely forget about things. They seem knowledgeable and tried to explain the best they could for somebody who didn’t know anything about precious metal investment. They were also very courteous, pleasant, passionate and helpful. Also, I can go over all my stuff on the website since I haven’t had the spare time to call them, but I don't feel I'd be bothering anybody if I were to call them. They're easy to talk with and they call back when they said they would.
Reviewed Dec. 27, 2017
I called different companies and talked to them. I originally started with Gold Coast. They wanted me to sign up with them and wanted me to take out just all silver and they were bothering me. I didn't have a good feeling about them. Hartford Gold Group called me and we talked several times before because I rolled over some of my IRA money. There were two men who helped and they made sure everything was in order for me to have my account opened.
On the other hand, there were some of the back and forth with the current one where I have my account. They didn't send something correctly. David was figuring out what would work out and get it taken care of. I had to go to the bank and I had to get something notarized. My bank took care of everything, sent everything to him and copy the driver's license. There were a couple of times that the main guy that I dealt with put me on hold and then he would come back and talk to me. He had another call to take.
There was another girl, Jessica, who called and emailed me to make sure David and everybody followed up with me. She wanted to be sure that I felt comfortable that they talk to me and everything was okay. So, it was good that I had another someone I could talk to if I needed to. When I decided to take on my RMD, David ran over the money, what I would need and everything to record but I changed some of that myself. I figured I'd probably do what he told me and then I figured I'd change it myself between gold and silver when I wanted. They were customer-oriented.
Reviewed Dec. 27, 2017
I'm 71 and I converted a lot of my money ahead in retirement to gold and silver based on what I thought the economy was going to do. Hartford Gold had a good deal and I had the opportunity to buy a monster box of silver coins. They were real courteous and helpful. They calmed my fears about sending somebody I didn't know specifically about $10,000 before I even got it. I also bought some gold coins and silver bars. From time to time they would also call me to ask if I want to buy a particular coin that they have a special on.
Reviewed Dec. 26, 2017
The Hartford Gold Group was very good. They're very nice and good people. They're very knowledgeable because I talked to them for quite a long time. They tell me everything and I tell them everything and that was good.
Reviewed Dec. 25, 2017
I have had good luck with Hartford Gold Group and I have used them to purchase bullions. They are nice, real and they take care of me and give me good deals. I got hold of a senior adviser and a couple months after making me one deal, he called and offered me some coins at the same price as before. He didn’t have to do that but he did and it felt nice. They called many times and I just did all the trades that I wanted to do. They have told me what they felt like the market was and not much else.
Reviewed Dec. 24, 2017
I had an IRA with Hartford from a previous employer and I was asked if I would like to take advantage of a loophole in the rule on TSP to transfer it to gold. I transferred $100,000 from my TSP funds into gold and silver, but I didn't hear anything back from them for a long time. My wife and daughter passed away so I'm on the road. I was looking for a place to live in Florida close to where my granddaughter is going to go to college, and I found a small apartment. I called my advocate and asked him to sell off some of the silver. He said that was not a good idea right now, that I would lose too much money and he didn't want to do it, so I waited a couple of days, called back and he didn't answer the phone, but someone else answered.
I was told my advocate got fired the other day and he was no longer with the company. The rep asked why I called and I said I found a place to live and I needed a security deposit. Hartford immediately worked on transferring the assets into my bank account a week ago. They used another company called Strata in between somewhere and Strata was waiting for something from Hartford before they would send the money to my savings account directly. I'm starting to worry and they said it would take them two days to do that, but they hadn't heard anything back from Hartford by Friday and it's two business days.
I've got a couple more hours before it'll be almost a week since I tried to transfer the funds and I have until Friday to get back to the real estate guy and give him the deposit. Hartford should stay in contact and build a relationship with the customers, not just try to sell them off, get them to invest their money and then scram up. They need to maintain a conversation going with the customers. However, the second guy that was appointed to me as advocate did a very good job of trying to get everything done right away. Also, I started getting lots of emails giving me information, including current gold and silver rates, etc., so everything seems to be working well now that I have a new advocate.
Reviewed Dec. 23, 2017
I am satisfied with Hartford Gold Group. I'm 82 years old and Hartford's been around for a long time. They're a substantial company and I trusted that they are. Their team has been very friendly and helpful but the guidance I received from them was average. I expected the guardianship to be within my IRA account and it was not. It wasn't explained to me how it worked with an IRA and I didn't know how to get the part about distribution information. But they came through with it and they contacted me directly so everything is okay. They need to work on the IRA accounts that are in the direct control of the owner and be a little more explicit about how the silver, gold, or the metals will be handled.
Reviewed Dec. 22, 2017
I made one purchase with Hartford Gold and I've been holding onto it ever since. I found them on the internet and made contact as I was interested in buying some gold and silver, and their rates were lower. I talked to one of the reps and he had a professional attitude.
Reviewed Dec. 21, 2017
I wanted to buy gold and the Hartford rep was convincing. They have been very professional and my experience has been very positive. I would recommend them.
Reviewed Dec. 21, 2017
I wanted to diversify my investments and decided to get in touch with Hartford Gold. My interactions with their team were all positive. They answered my questions and explained everything to me. They didn’t try to pressure me, didn't educate me on the stock market like some of the others did and they didn't talk down to me. I would recommend them.
Reviewed Dec. 20, 2017
Hartford Gold had the best deal that I could find. Their reps have been upfront with me and they answered the questions I have. They've guided me mainly on gold prices and gold coins. But I wish there was a little more communication regarding current information. Other than that, I'm satisfied with them.
Reviewed Dec. 20, 2017
I was looking for a gold IRA and I’ve looked at a couple different places. The people that I spoke to at Hartford Gold seemed to know what they were doing, and the experience was smooth and straightforward. I did my business two years ago and I’m pretty much finished with them. What they said they were going to do for me, they did for me. Plus the price they quoted it was going to be, they charged me.
Reviewed Dec. 19, 2017
I've been with Hartford Gold Group for four or five years. We talked to their representative who was very good and very personable then we decided to go with them and transferred all money that we could into gold. Everyone who contacted us has been very personable and we felt comfortable with speaking with them. There was a woman last time who called to check on us and it's always been very pleasant. It's a good thing to switch to gold and silver and it feels comfortable knowing that we have some. We're pleased.
Reviewed Dec. 18, 2017
I researched gold for several years before I decided to invest. I found Hartford Gold a little over a year ago when I bought some gold from them. After I found them, I researched some other groups and came back to them. I was diversifying my investments and Hartford Gold seemed more honest and I got a better deal with them than I did in some of the other companies. Their reps kept pretty good records and knew what they were talking about. They seemed very helpful. I told them what I wanted and they did that. However, they took quite a while to mail stuff out. It took about a month for both times but they’re pretty organized and they made it very easy for me to send the money and organized that part to get going.
Reviewed Dec. 17, 2017
Hartford Gold only told us about getting fees after we agreed to it. We talked to them about four times before we took the money there so they have to agree to it. The rep said, “Earliest cover the first year.” I told him my fees and then, “By the way, you got this and you got this.” I certainly told him to stick it. There was a $100 a year account fee and $175 a year storage fee. Their rep said, “It was taken care of for the first year.” That was the final call after we agreed to it. We still got their stock. It is there and we’re paying the damn fees every year because the rep lied.
About two days after we put this money in there, they come out with a deal where they'll give me up to $1,500 in free coins if I invest with them. I called back and said, “Wait a minute. How come we didn’t get that?” “Well, it wasn’t in effect at that time.” I said, “It’s still a freebie that’s good today. Why wasn’t it good two days ago?” After a couple of phone calls, we finally agreed to it. Hartford shouldn't lie to customers.
Reviewed Dec. 16, 2017
I was trying to diversify investments and I was curious about The Hartford Gold. I thought they might be a good precious metal investment company. I spoke to somebody who was knowledgeable about everything that I asked. He was very professional and I’m satisfied with the guidance I received from the reps. They were also helpful with everything that I have had with them. I’d recommend Hartford to friends and I’d tell them to check it out and see how they’ll like it.
Reviewed Dec. 15, 2017
I made a straight out purchase from The Hartford Gold Group and they took care of business like any good company ought to. I transferred some money to the account, and they FedExed the silver to me. The team at Hartford was courteous and everything went as smooth as silk. I got what I wanted and they got what they needed.
Reviewed Dec. 14, 2017
I wanted to set up a self-directed IRA in gold and Hartford Gold offered that service. They seem to have a better selection of gold products that I could roll into. I’ve talked to several of their salespeople and they were very friendly, very helpful, and knowledgeable. I’ve talked to the woman that prepared the shipment and furnished the correct documents to me. Their guidance really worked out well and they were very timely in getting all documents to me for signatures and explaining any questions I had on them.
Reviewed Dec. 12, 2017
Hartford Gold Group was the best one to do what I needed to be done. After talking with their sales people, I really enjoyed the experience. It was very good. Adam, the one who helped me, was very knowledgeable in many different ways as far as the investments go. He was also able to answer my questions directly. He laid out the timeline and how it's going to happen, and it happened exactly how he said. I ended up wiring money and he said, "Wire the money this day. We will call you this day. We will confirm what you want to buy and how you want to buy it. And then somebody else will do this and confirm the order and the order will be placed and then it will be shipped. And then this is the carrier and we'll give you the tracking number," and everything he laid out happened exactly that way.
Reviewed Dec. 6, 2017
I had a couple of issues one time with the Hartford Gold customer service. My first account manager seemed overworked, not very patient and nice. At times, he was even a little bit angry. But I’m working with somebody else now and the customer service seems to be getting better. I purchased coins and I don’t know what the value of my account is or how to look that up. I’d like to see that and it’s going to be happening soon.
Reviewed Dec. 1, 2017
I called The Hartford Gold Group and they gave me good guidance, considering I didn’t know anything about investment. It was very good working with them and I made an investment a couple of months ago.
Reviewed Nov. 29, 2017
I was trying to do a little better than what I’ve been getting from companies that have been running 401. Hartford Gold Group seemed to be in line with other things that I’ve gotten on emails. Some of the other companies had more charges, too. I dealt mostly with Paul **, and he seemed to be an amiable and knowledgeable guy. And I decided to trust him because he seemed straightforward in his letters and also, he was a former marine. I made two purchases from Hartford totaling just short of $100,000.
Reviewed Nov. 27, 2017
Hartford’s well-known and I thought it must be a good company, so I went with them. Jonathan, the person I talked to, was knowledgeable, honest, and gave me a lot of information. Hopefully, what he said will pay off and by the time I’m ready to retire, I'll end up making more money on my metals than I would have on my money in the stock market.
Reviewed Nov. 26, 2017
I looked online at something to invest other than stock market and I came across Hartford Gold Group on the internet. I read reviews and they were the one I want to get into. My interaction with their team was really good. When I first started they explained everything. I went to a couple different guys and they were very informative and calmed my mind from taking money out of my 401k and switching over.
I wasn't really too sure cause there's so much scamming going around now but they convinced me to the point where I jumped in and got my feet wet. But when I go online I can't really find what my value is worth. I can get what gold is selling for but it doesn't really show the value of what I had purchased and my individual portfolio. It shows the shares. I have talked to them about it and they said they're working on that and they're going to get something out there shortly.
Reviewed Nov. 25, 2017
I've been buying bullion and silver from JM Bullion but I never got really an ad to make transfers. Then there was a Hartford Gold ad that came in on my email that I responded to and Jonathan called me. It was a matter of right time and right place. I was convinced at what I wanted to do so they didn't have to convince me of what to do. It was a matter of going through the process, emailing some paperwork back and forth between and giving my financial folks up in Spokane permission to do it. I've read all the brochures and the process was quick and easy. I was well satisfied and I have even had thoughts about increasing the amount that I've put in but I'm not ready to do that right now.
Reviewed Nov. 23, 2017
My experience with Hartford was very good. I researched on the web, trying to find different companies that sold gold and gold coins, and they came out fairly well rated. I contacted them initially and they got back to me. They were very helpful and they gave suggestions on what to buy. I was going to buy larger coins but the guy from Hartford said not to do it. If gold becomes highly on demand and I'd use it as a currency, he said that I'm better off buying smaller denominations because they’re easier to use on a daily basis. It was an interesting advice, and I did some more research about it and found out that it was a pretty good advice. He was very good.
Reviewed Nov. 22, 2017
I felt good about Hartford's reputation when we were doing online research. But we’re not very happy with them right now. Max, the agent we were working with, told us to call and he'd let us know how our account was doing. However, he was not being honest with us. We contacted Hartford to see about withdrawing money for our home purchase, and we were cast out of it because the money isn’t there. We felt lied to and taken advantage of. And we lost over $30,000 right off the bat just by transferring money from one IRA into gold and silver.
We apologize for your negative experience. We never want any of our clients to have an unsatisfactory time with us.
I would be more than happy to speak further about this issue. Please feel free to contact me 310-586-3170.
- SheriClient Services
Reviewed Nov. 6, 2017
I've been very happy with Hartford Gold. They've been very helpful and have allayed a lot of my fears. They're a good and honest company. There was another gold company in Los Angeles that I was talking to but then Hartford called and I decided to go with them. They kept calling and by the time I had finished with them, I felt like they should be part of my family. They helped me to get the Fidelity account closed and then we took some of the funds that I had in my money market and I bought gold. Hartford answered all my questions and I felt that I could trust them. It was a big step taking your money and putting it into gold. I know that they're probably going to reboot the dollar and that's supposed to help me with my other investments. I wanted to wait 'till I got my minimum distribution in December because it's a nice old Christmas present and I can help buy presents with it.
Reviewed Nov. 1, 2017
I visited Hartford Gold's website and then I got a call from a Jonathan. I had never invested in any metals before so I had a lot of questions and Jonathan spent time discussing those questions with me. He kept in touch and I was a little bit wanting time to research a little bit more so I’d tell him, “Well, call me in a week or two.” And we’d agree on a date. He was always good to follow back and call back whenever that time was. He also didn’t call before then where he’d give you an impression he was badgering you. And I didn’t have that impression at all so I’m totally happy. We talked about the various options and so I made the decision on which way to go. When the time comes time to do it again I will consider doing it with Hartford.
Reviewed Oct. 31, 2017
I was curious about The Hartford Gold Group so I contacted them. They returned my call then I worked mostly with Brett. He’s been awesome, fair and concerned in my investment decision. Also, he was comprehensive about what was available but also made recommendations based on past experiences with different types of coins. So he was honest, sincere, and helpful, too. I was looking particularly in terms of taxes and government knowing things so he stirred me in directions regarding that. Hartford was enlightening, informative and I felt comfortable with them. I would do more business with them.
Reviewed Oct. 30, 2017
I've been looking at going into some metals in anticipation of some possible government breakdown. I needed something besides cash to have some flexibility for a couple of weeks and I liked the fact that one silver coin is $18. It's better than putting a $1,300 gold coin on the table and say, "I'd like to buy a hamburger." Anybody with some investment funds ought to make some room for silver. The silver production peaked two years. I've been in Mexico the last 16 years and 80% of all silver in the world came from Mexico. So, they're running out of it and when we run out of something, the price goes up. We use it for electronics and medicine. Gold is mostly jewelry.
The Hartford rep, David, is factual, honest, to the point, not pushy and not a salesperson. He is the kind of person I like to work with because if you ask a question, you get a real answer. He knows what he's talking about and what he does is he keeps on listening. He had to call me for about four weeks before I decided to buy something. He satisfied everything I needed to know. Then he had some contact with some shipping people, so I sent a couple of boxes off to my daughter down in Virginia. Hartford is an excellent firm to work with. They’re professionals, everything they say is correct and things are on time.
Reviewed Oct. 29, 2017
I was online specifically looking into investing in gold. I called Hartford and talked to Steve who explained the process to me. Hartford sounded like what I was looking for and was better than when I talked to Birch. Steve got me started and had everything hooked up. He also got in touch with my 401k plan. They were knowledgeable about what they were talking about and gave good guidance in my decision. Everybody I talked to were really nice and cared about what I was looking for.
Reviewed Oct. 28, 2017
The price was the main reason I decided to get into contact with Hartford Gold Group. I knew what I wanted to buy, I’ve put in the order and that’s what I got. The team did what they said they were going to do. They sold gold, I bought it, and we’re good.
Reviewed Oct. 22, 2017
I did a bunch of research and talked to several places and went with Hartford for they were very helpful and informative. They laid out all the options well when I was looking for an IRA and buying gold. They were very nice but they tried to sway me towards more of the products that they get more commission on. It’s pretty obvious and normal but I knew what I wanted and what I was doing so I was able to bear through that and they weren’t forceful. I was little unprepared for the way that my statement worked out but that comes with somebody else, not Hartford Gold. It was a bit shocking to see that the savings have gone down a lot based on the way that they priced things. Hartford Gold made it very easy overall. Do your research first but definitely give them a call.
Reviewed Oct. 20, 2017
My husband wanted to buy some gold and since I heard that Hartford Gold Group is a good company, I told him we'd call and see what they can do. I didn’t know a lot about coins and they explained a lot to me what would be good buys and what coins are good. They were very courteous and helpful, and gave very good guidance. My experience with them was great and I would go back and buy some more if I get some money.
Reviewed Oct. 19, 2017
Hartford Gold Group is an excellent and very caring group. They were the first one that caught my eye and they seemed very intent on providing me the service. From day one, I dealt with one particular fellow who went out of his way to take me through the steps, get me started and handle everything. It’s been close to 10 months now and I also get an occasional email to let me know what’s going on.
Reviewed Oct. 17, 2017
I liked the Hartford Gold Group. I was afraid of the current economic situation and wanted to take something that would help my ability to survive in case money went straight to hell. I went ahead and talked with a couple of companies and liked Hartford better. I've talked to them on the phone a couple of times and then sent them the money. Then a little box came in the mail and it was full of what we'd talked about buying. They shipped it via regular mail and I thought that was cool. Plus, their guidance was spot on. If I stumble upon some more money, I’m going to buy some more from them.
Reviewed Oct. 16, 2017
I’ve been collecting information to see what the trends are in the gold and silver market since I’ve been investing over time. I contacted Hartford Gold through Gold IRA-related. I spoke to one main gentleman and another one who assisted him from Hartford Gold. He asked me what my objectives were and I told him that I already had some invested but I wanted to move more cash into gold and silver, something that might grow a little faster and at least protect me in some way.
Then I started exploring what they suggested and they moved into the direction of some new Canadian coins that were available that I thought was a good investment and so I moved in that direction with both the gold and the silver on the Canadian coins that were recently minted. The guidance that they gave was very clear. They were very knowledgeable, had the suggestions, and convinced me to move along with their help. I was happy with the results. Hartford Gold also helped me with the movement of some cash from the bank account that I had. They assisted me in every way they possibly could make the transition. They were professional and excellent overall.
Reviewed Oct. 15, 2017
I kept reading about what was going to happen to the dollar so I decided to move my money into gold and silver. I liked the way that David from Hartford Gold talked and what he told me. I’ve called them back several times and talked to them since opening the account. One time, I started not to do it but David kept talking to me and told me that there were some advantages to putting my money in silver and gold. It was a self-directed IRA. He said that whenever I'm got ready to withdraw it out, I can claim about 60% of it. The company has been good with me and to anyone thinking of putting their money into gold, use Hartford.
Reviewed Oct. 10, 2017
I had some money in the 401k that I was wanting to move into hard assets and I dealt with someone who recommended The Hartford Gold Group. I was debating what to put the money in and the Hartford people were pushing something they were trying to unload versus primarily my best interest. Yet they were courteous and they lead me toward an ounce and a half Canadian moose. It was a little more of a collectible or a numismatic coin versus just bullion. Most of my investment has been in bullion because I’m concerned with something that will be barterable not numismatic. Yet I figured I’d try that to see and there's hefty premium on them at the time over the bullion. That has been a year or so ago and I got it in the depository. I'm taking time to tell if it’s worthwhile going that way or if I have been better off going into bullion.
Reviewed Oct. 9, 2017
I'm interested in gold and what's going to happen when the President changes our currency to a gold backed currency. There's a rumor that the President’s going to change things and make gold the basic of our currency because we have so much trouble keeping within our budget. I haven't had a confirmation with that but I want to be ready if and when I hear the announcement that is correct. I have a plan in mind to buy $25,000 worth of gold and silver and in the meantime try to find out the other stocks between gold and silver. They're going up to 10 times. But so far, I'm happy with Hartford.
Reviewed Oct. 8, 2017
I contacted several different coin companies and bullion sales and the best I got was the Hartford Gold Group. The team was very down to earth and easy to talk to. I invested in time and now I'm making more money in stocks. The Hartford Gold Group was excellent and did a good job.
Reviewed Oct. 7, 2017
I'm worried about the currency crashing, and no country has ever gone to this kind of debt and none of them has gone bankrupt. But the currency has become worthless overnight and that's the biggest reason I invested in some gold. Everything changes on the United States currency and I know there are thousands of people who wouldn’t try to keep it from doing that but I don't trust it. The Hartford Gold Group team was really pleasant and I felt good about going with them.
My biggest disappointment was that I invested a good sum of money and gold was at a high point a year ago and then it went down, and the value of my investment got cut almost in half. The gold didn't go down in half, but its value did. I couldn’t trust Hartford Gold Group anymore because I don't understand how 40,000 can become 20,000 in two months. The gold only went down 10% or 20%. I gave them the benefit of the doubt but I haven't gotten any call back from anybody. I was trying to get a hold of Alex and I wanted to talk to him about that. I feel like I made a mistake.
Reviewed Oct. 6, 2017
The name Hartford sounds like something that I heard for so many years and I figured they're probably a good reputable precious metal company. I don't recall much about buying the precious metal, but I know that I had purchased something there. I'm trying to get my life and everything back together so I'm trying to reach out to try and get an invoice copy about things like that. I recommend them but one should try to be very, very thorough with them and make sure they're very, very thorough with you.
Reviewed Oct. 4, 2017
I’d like to invest with Hartford than in physical gold. The basic gold pricing was expensive and I think I was overcharged. My dealing with their employees was fine. I've spoken with three people, but most of the time there were two of them. They were very educated in what they do and got back to me. I’m satisfied with the overall experience.
Reviewed Oct. 1, 2017
I had my money and it wasn't making any interest so I thought I'll buy silver coins. They'll go up in value and they're something tangible. I can have them myself if I have a self-directed IRA and do all the stuff. So I was calling Hartford to see if there was a way to do what I wanted to do and they seemed to have provided that easier way for me. I had called some other place about getting silver coins and they were too complicated while Hartford was able to do it without complication. I have my coins at Delaware Depository so it was an easier thing and they were paying for the storage fee for the first year. Moreover, the guy at Hartford seemed genuinely interested in helping me. Every time I've called them or if they're busy, they always call back or I get them right away. They answer any questions for me and they seem to be very professional.
Reviewed Sept. 30, 2017
I had money in stocks that were just stagnant, and I wanted to gamble some money and turned to Hartford. But I haven’t made any on it yet and I feel like I got duped when I bought it. I talked to Jonathan who said he was the vice president of the sales. He said that silver prices are at an all-time low and China has flooded the market and their silver is $10 a unit. I was thinking a unit was an ounce. So I bought in to it and I spent $108,000 and sent them some change. And I got 11 bags of silver which was pretty impressive. Then I fell on some hard times and I sent one back at first and then I sent six back, and I took a pretty good loss on it. I’ve pawned three bags of it and I have one here at my house left. We already have so much of it sold, we’re just waiting to get made.
I considered getting a lawyer and suing them for fraud. But the lawyer said I can’t prove anything. He told me that thinking that a unit was an ounce was my fault. A unit is one coin but it certainly wasn’t at an all-time low but was at an all-time high when I bought it. So I’m a little upset about it. I spoke with the president of Hartford, Steve, and he explained to me. He also gave me his private number and said that I can call him anytime I have any questions or concerns, and it made me feel really good. Even though it was my ignorance, Hartford has always treated me really well. They send and pay the shipping on everything, and the turnaround is really quick. When I send it to them, I have money in my bank within three days.
Reviewed Sept. 29, 2017
I was impressed with the stuff the Hartford Gold Group had to tell me and their knowledge in that field. That sold me because they were a substantial company and has been around for a while. I also checked them out and I was happy with them. The Hartford Gold Group team kept in touch with me on a regular basis. After speaking with them, they gave me a different approach in investment options which I was grateful for.
Reviewed Sept. 28, 2017
The people of Hartford Gold Group were responsive and helpful. They had a good level of knowledge and they were very courteous too. I make blunders and I couldn't get through things because I'm not so computer literate, but they were very kind and we eventually worked through the different things that I had to work through and it worked.
Reviewed Sept. 27, 2017
I wanted to diversify and I didn’t want to be stuck in stocks that were chosen by a money manager. I went with Hartford and they're very informative, communicative, and easy to work with. They're great because I travel a lot and they keep up with me and answer all my questions no matter where I am, and we’re able to do everything via email.
Reviewed Sept. 26, 2017
I found out about The Hartford Gold Group from Google and everybody was very helpful and easy to get a hold of. The guidance I received was spot on and overall it was a positive experience.
Reviewed Sept. 25, 2017
I had a good experience with Hartford Gold. I liked what I read about them and contacted them about gold and silver. The reps have been good as well. Every time I've emailed or asked a question, I got an answer right away. Other than the price of gold is going sky high, everything’s really good.
Reviewed Sept. 24, 2017
I was trying to get an IRA that’s backed in another way. I ended up talking to Arthur, a rep from Hartford, and he was really good. The only thing is when they sent me some of the precious metals, it came in four batches. The second one was supposed to be signed for, and they just left it at my doorstep. I live in an apartment complex with a field and people walk by all time. And I see people taking packages on the news all the time. I was home so I got the package but they need to contact the carrier. And then I tried to contact the woman who had sent me the email regarding the shipment. And she didn’t call me back, and she didn’t respond to email. And that really is a no-no with me. I ended up talking to another lady and I told her about it. Other than that, they’ve been really great for everything else. And the new guy I have on board now is very responsive.
Reviewed Sept. 20, 2017
I started with gold and silver and now, I’m considering other investments. With all the research I did, I felt that The Hartford Gold Group was one of the top to go with. I'm getting ready to reinvest so I talked with someone from the Hartford team today about another transaction. Their customer service has been great. The rep was very informative. He answered my questions and treated me very knowledgeably. If I asked questions, I didn’t feel dumb about it. Also, I’ve always been able to get through. If I wasn’t able to get through, I’d get an email back. They’re prompt.
Reviewed Sept. 19, 2017
I've bought gold from three different places to hold it somewhere else besides the bank. My experience with Hartford Gold has been good. I would suggest though that I'd be able to use a credit card to pay which is a lot easier, plus I get 1% or 5% back.
Reviewed Sept. 18, 2017
I like the size of Hartford Gold Group. I worked with one rep and his assistant and my interactions with them were straightforward. After I spoke to the individuals, I decided to go with Hartford and I have been with them for a few months now.
Reviewed Sept. 14, 2017
I looked at about five different investment companies and Hartford Gold looked was closer to what I wanted so I decided to go with them. The interactions with the Gold Group team were very professional. They answered the questions I had and tried to be helpful along the way. The guidance that I received was what I was thinking and I figured that for what I had envisioned it was a good possibility. I worried about some of them that gave a bunch of silver and stuff out, trying to get me on there but Hartford Gold wants to help and wants me succeed and that is a good deal.
Reviewed Sept. 12, 2017
There was excitement about the value of gold a few years back and how it's going and that was when I heard about Hartford Gold. They have a professional team who seem to know what they were doing. They made suitable and reasonable possibilities that may or may not occur so it made sense to me. They are somebody who knows a whole lot about investment than I do.
Reviewed Sept. 10, 2017
I had had a long-term interest in buying gold. I called The Hartford Gold Group and they gave me a price that seemed reasonable compared to the spot price of gold. I knew what I wanted, and they didn’t try to sell me anything else and was easy to deal with, which was good. So I ordered some gold and sent them a check. The gold was then sent to me. It was very simple. They seemed like a very business-oriented group and didn’t seem like a boiler room sales job.
Reviewed Sept. 8, 2017
I was interested in buying ore and I went to talk with Mark. He gave me good information. Then he led me on to a man who was really super nice about the information. It was the way that this man spoke with me. He covered a lot of things and didn't seem rushed about it. It was like we were just sitting in a room, just chit-chatting. I had already bought scrap silver previously from another company. They were okay but I just didn't get that much of a feeling from the people as a group. When I talked to Mark, I just felt that this is somebody that is interested in helping you, not just selling. The first transaction with Hartford was great and the second was great so far too. I'm just waiting on information that the gold is being released or will be released from Canada.
Reviewed Sept. 7, 2017
I like Hartford Gold Group a lot and I needed to have gold and silver so I contacted them. I was running stocks and bonds and decided to go a little extra somewhere else. Hartford gave me what I wanted, told me what I was going to get and at what price I was going to get it. It has delivered, transferred money and got it in my account. Investing was something I had thought about in the past. They appraised them 60/40 and I wound up with 70/30 split. I like silver better than gold so I was right in the ballpark of what they came up with. Everything just went smooth. But I learned a lot since then and found out I can buy from individuals. Basically families pass away, kids will get the gold and silver and don't know what to do with them and I'll pay them more than the pawnshop and that's a better deal for me to collect elsewhere. It’s in smaller quantities and a little riskier but I get what I want.
Reviewed Sept. 6, 2017
I've been following our economy and I thought we ought to invest some of our savings in gold and silver. I spoke with Neil and he seemed real knowledgeable, very helpful, explained everything to me, and was easy to talk with so I went with Hartford and used most of my IRA two years ago. I’ve been real pleased and I haven't regretted doing that.
Reviewed Sept. 5, 2017
I was concerned about the economy and thought I needed to get some of my money out of bonds, and put it into silver and gold. The people of Hartford Gold are very positive. I was eager to make the transaction later when I went back and figured out what I had actually paid and what the value of the money of the gold and silver was and I was shocked. I purchased $50,000 worth of gold and silver. Then, when I went back and looked at the market value of what I had purchased, it was $39,000. I didn't understand what was happening and I should have checked the market value before I put that money in. Hartford sent me quarterly reports and they're trying to be open as far as I can see. It was more a problem on my end than theirs.
Reviewed Sept. 4, 2017
I was looking to buy some gold and Hartford’s prices were reasonably competitive compared to some of the other people. When it came down to doing the final deal, some of the things they said they were going to do didn’t happen. And so, I was disappointed. One of their guys quoted the worth of one gold piece. When I checked it up, a piece that I actually purchased didn’t match the value of what they said it was worth. We have talked about this discrepancy. It was just one piece and it switched me off a little bit. I also had to call up and find out when they were going to ship it and the time frames were not what they said they were going to be. It was messy and a mediocre experience overall.
Reviewed Sept. 3, 2017
I decided to contact Hartford Gold Group for an investment, and interacting with their team was satisfactory. I knew exactly what I wanted and told them. The process I went through was easy.
Reviewed Sept. 2, 2017
I wanted to invest in gold and silver and Paul from The Hartford Gold Group called a couple of times. I finally ended up talking with him and he seemed like he knew what he was talking about. When he explained things, it seemed to make sense with the options he was providing so I went with them. So far everyone seems very professional down to the administrator and everything is moving on fine. I have been happy with them so far and I'm looking forward to working with them.
Reviewed Sept. 1, 2017
I wanted to diversify my IRA. I contacted The Hartford Gold Group then I started getting calls from them. Their team was good and they explained everything. I was working under their advice and they seemed to know what they were doing. I had a choice since I knew which way to go but I went with their recommendation. They also sent me some metals to keep at home as a thank you.
Reviewed Sept. 1, 2017
I transferred my funds to another company. And when I was searching, Hartford Gold Group kept popping up. I made my first purchase or exchange in January and the guidance I received was good. They were helpful and concise. Plus, I get the emails and I'm still in touch with them. But I do have one thing noted. I could not change the shipment delivery date to a Saturday. But, if they put it as home delivery, then that could be rescheduled to Saturday. But it's just an FYI, especially if I buy more, I will remember to tell whomever. I would recommend Hartford Gold Group to anyone.
Reviewed Aug. 31, 2017
I called Hartford Gold and inquired some more information which they sent me. They also followed up with me and that's how I proceeded with continuing the investment. A lot of other companies that I was inquiring information about was very pushy about investing with them. The Hartford Gold Group gave me more options and more knowledge and they weren't very pushy about it. It was about sharing the information and what my options were more so than just wanting to invest with them. It was one of the things that really stood out about them. I build relationship with some of the people that I was working with so that was another good thing and I like that.
I had a really good and easy experience with Hartford Gold. I initially invested $20000 and I put about $10000 now. Their rep was very knowledgeable. They taught me a lot throughout the year that I had them for the gold investment. They were also always prompt. They had a lot of paperwork for me but all I had to do was sign papers. It was as simple as emailing and faxing back. They also helped me switched my account. I was switching from the 401K to IRA and they made it really simple and easy for me to do. There was no hassle. They really hold the standards for good customer service and they appreciate me. I would definitely recommend them and I'll be considering investing with Hartford Gold Group again.
Reviewed Aug. 30, 2017
I was looking to invest and Hartford Gold Group sounded very professional so I thought I would start with them. They told me about silver and the places they thought would have the biggest increase in value. They also state that with gold, you don’t see any movement like you do in your other 401s. You don’t pull in and out of it because it does hold value. They would also call occasionally to see if there’s anything they can help me with. I like the fact that they keep in touch and tell how things are going or when it is a good time for investing. And they explain things well.
Reviewed Aug. 29, 2017
I had a letter from the Hartford Gold Group. I used to do business with them and had a good experience. The people at Hartford were very honest and upfront with me. They don’t make things up or try to sugarcoat anything. They are knowledgeable of the markets and share information as they have it. We did talk a lot about the upcoming changes that we are probably going to have to endure. They answered all my questions and it felt like they were very truthful. I really like dealing with them because I feel they are very trustworthy. So while I’m not really one that would ordinarily do what I did, I went through half of my bank account and ordered that much investment. Overall, I would recommend them highly to anybody.
Reviewed Aug. 27, 2017
My experience with Hartford was really pleasant. I liked what I’ve read and seen about them. Plus, they followed up with me if I was interested in anything else. So far, so good.
Reviewed Aug. 26, 2017
The Hartford Gold Group had the Ronald Reagan speech so I went with them. Talking to their team has always been perfect and I would recommend them.
Reviewed Aug. 25, 2017
I've had a good experience with Hartford in the past so I contacted them again. Their reps answered all my questions and pointed me in the right direction. They've been very good and I would recommend them.
Reviewed Aug. 24, 2017
After a couple of calls from someone at Hartford Gold asking if I was interested in investing in precious metals, I decided that I wanted to buy some more gold. I called and was connected with Arthur. I bought several thousand dollars worth of gold. I decided to buy some silver, too. I also dealt with another company and it turned out that they were somewhat lower than Hartford. I liked working with both Hartford, Arthur, and the guy at the sales company, but if Hartford did the metal the same or lower than the other company, I would've bought from them.
Two days ago, a guy called me and told me about Arthur being retired. We talked about the potential purchase of special segmented gold and silver coins. He was very helpful. It was overall a very positive personal experience with Hartford. I got to know someone on the phone, and we talked about rejections on gold and silver and things.
Reviewed Aug. 24, 2017
I contacted Hartford Gold to find out what the prices of gold and silver were and I got a better deal with them. They answered all my questions through the entire process. When I told one of the guys that I didn’t know which way to proceed, they gave me a few suggestions into what I could do, might want to do or think about doing. Ultimately, they helped me decide that silver was going to be my best bang for the buck and so far, it has been good. When I get another large chunk of change, I’m going to buy more and hope that it’s not higher than what I paid the last time. Also, when they told me they would call me back at a certain date and time, they did. There aren't too many people nowadays that will keep that kind of a time schedule. I've already recommended them to several people.
Reviewed Aug. 23, 2017
I was interested in buying gold and researched Hartford Gold on the internet. The guy I originally dealt with left the company, so I’ve been talking to somebody else. I would recommend Hartford overall.
Reviewed Aug. 22, 2017
I don't trust the government anymore and I'm going to be retiring in five to eight years time. I want to make sure that I don't falter into what my folks fails to do with the stock market crumbling. And they lost a lot of their equity in their forlorn case in the process. I don't want that to happen. So I searched the web for a good provider of precious metals. The Hartford Gold Group pop up more frequently with good reviews and good information. I also contacted a couple of different companies and we talked to them without committing to anything. But Hartford Gold was the most verbose as far as providing information to help make me select one precious metal. Also, the products they offer were beyond the norm. Some of these things depreciate, not only based on the precious metal but on the coin and the rarity of the coin or the demand for it. I did some research but they had some insight that I hadn't achieved yet.
They also have their own news feeds and newsletter that they send out as far as the state of the union here was concerned and that has been valuable. The first time I purchased and saw something, my assets shot back up in there. I've done three different acquisitions and their rep has been very helpful and very accommodating. Also with every conversation, he would tell me to call him if I need anything and that's always appreciated. I'm really pleased with Hartford Gold.
Their account executives are phenomenal. I've done multiple transfers from 401K into the self-directed IRA and they've always been very accommodating. They were trying to give me some insight and told me all the specials and what's trending as far as going up and going down. They made sure that my investments are stable for long-term depending on the assets. So far it has been impeccable. I've been very happy with the service and with the information they provided.
Reviewed Aug. 21, 2017
I had thought about investing into something to prolong my money. The Hartford Gold Group was the first one I've gotten into then I read up on them after. Their team seemed to be real knowledgeable and courteous. They walked me through it quite a bit and found it to be satisfactory. I’m enjoying it so far and waiting to see what the return is doing right now.
Reviewed Aug. 20, 2017
I was interested in investing in some gold and silver. I did some research online and The Hartford Gold Group contacted me back. They seemed to provide pretty good information so I stayed with them. I had not dealt with anything like that before and they tried to explain it all. The representative was friendly and tried to keep me informed, so the experience was pretty good.
Reviewed Aug. 18, 2017
I’ve been looking at the stock market and wondering when one of it is going to crash and I wanted to get ahead of it. The persons I talked to from Hartford was very knowledgeable and had good answers to my questions. They gave me some thoughts about how to invest, what division or range in precious metals and which precious metals are there. I liked the presentation that Hartford made and the way they handled our conversations so I joined and went with them.
Reviewed Aug. 17, 2017
I am very satisfied with Hartford Gold. I don't have any complaints with them. I wanted to buy silver and chose them because they were very straightforward and tend to be less high pressure. They didn’t force some sell down your throat and told me things about gold and silver. Hartford did what they said they would do and I am happy with them.
Reviewed Aug. 15, 2017
I like Hartford Gold Group very much. I called up their rep from California and I felt confident with what I was told. He answered my questions. I looked at competitive prices and chose to purchase from him because of the information that I had on hand at that time. It was my first experience. Since then, they contact me periodically. They're very friendly and factual and responsible because they weren't pushy. They were, more or less, inquiring what I needed. I received a silver dime from them last week which was very nice. I had a good deal with Hartford Gold and maybe in the future, I'll pick up some more. I have recommended them.
Reviewed Aug. 14, 2017
The Hartford Gold Group contacted me after I checked them online. They told me to look at their information if I was interested and so, I did. Their team was very pleasant to deal with. Since I don’t have a lot of finances, I told them that I would invest in silver, which I felt was easier and that if we lost our value of the dollar, I couldn’t break gold down. A gold coin is usually $100 or more but I understood that silver is in a low period and more likely to go up because silver is needed more than gold for computer things. The person from Hartford that I talked to agreed and confirmed my thoughts that it was best for me to go with silver at this point.
The only thing that went wrong was that I had a Kennedy, 50-cent piece that was in very poor shape. I also received a Ben Franklin instead of a 50-cent Kennedy half-dollar. But they told me to keep those and sent me the replacement quickly. I appreciated that they made it right for me and I was totally satisfied with my experience.
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