Perfect Tax Relief, Inc. Reviews

Started with Perfect Tax Relief in 2022. Now was 2025. Nothing has been resolved. At first they make it sound they can help you and reduce your debt with the IRS. Offer the wonderful OIC, which seems to never get approved. Once I started getting a bunch of letters from the IRS found out they weren’t communicating with the IRS at all, only to set up a payment plan. It was twice the amount as what it was before I started with Tax Relief. Do not waste your money on these people. All they want to do is take your money and do what you can do on your own. Set up your own payment plan.

Perfect Tax Relief helped me negotiate a settlement with the IRS for a fraction of what I originally owed—which was a huge relief. John and Ashley were both helpful throughout the process. John, in particular, was quite responsive and stayed on top of things. Ashley was also helpful, though at times I had to follow up more than once to get a response. I prefer to stay proactive and informed, so quick communication is important to me. While the response time could’ve been better, the end result was exactly what I hoped for. Overall, Perfect Tax Relief delivered where it mattered most and helped me reach a successful resolution.

I've been working with Perfect Tax Relief for a while over 10 years. I've had a very good experience. I noticed there were some reviews that were not the greatest. In the past I've worked with Greg. I've worked with Steve and recently Jackie. They do a great job for me. Jackie just saved me thousands of dollars negotiating a monthly dollar agreement with the IRS just a few weeks ago. I'm grateful of her time. She's very responsive and seems to work well with the revenue agents. Thanks again Perfect Tax Relief. I'm very grateful!!!!

I signed up with this company in 2022 with a promise that they will be able to reduce my debt I owe to the IRS which was around $30,000. Here we are 2025 and it’s still not resolved. All they did wasn’t OIC, which did nothing but the lady me paying Then they tried to reduce my penalty interest owed, which also did not pan out. I got a letter from the IRS saying they haven’t heard a reply from the letters when I was told Perfect Tax Relief was getting the letters and they are responding. Nothing was done to help me. The promises that were made when I signed up never happened. I don’t believe they ever reduce anybody’s debt as a promise. Will happen when I signed up. Since I’ve got my last pile of letters from the IRS and sent them to the tax lady who’s working on my case I have not heard back from them in weeks. Stay away from this company unless you wanna lose your money and end up owing more to the IRS.

I did write a previous review and this is in response to their comment on my review. When I had my consultation call with this company I was advised of what their service provided. They would gather data through their investigation through the IRS then we would have a call. They would go over the data that they investigated, which was in fact that I have two years of unfiled tax returns and I owe the IRS a small amount of money under 5K. I asked, "How much is this all going to cost me," and the gentleman said they charged a flat fee of $500. The initial payment was broken down over three separate charges. I did receive another phone call from another gentleman going over my financial information confirming how much money I had in the bank, so on and so forth, my mortgage payment was, etc., etc. I never heard back from them.

Perfect Tax Relief negotiated with the IRS to settle for a very small amount compared to what I owe to IRS. John and Ashley were pretty good. But they could have a faster response. Sometimes I had to call them a few times to get them back. But John was pretty responsive, and Ashley a little bit less. I always like to be on top of things and Perfect Tax Relief was helpful to get me where I wanted to be.

They told me that they would work on my case and they wanted my expenses and they would communicate with me as needed. They're preparing my taxes as well. The communication is not as good as it could be. But they have responded every time I've had questions. They had several options that they could pursue to get my taxes reduced. They discussed a little bit about which each one I meant and what they would pursue. I got a phone call saying that it looks like they will get it reduced by half. Then they called me again and told me that they were working with the IRS and that by the end of this year, they should have a final resolution to what they negotiated for a payback.

Perfect Tax Relief's shortcoming is they don't wanna listen. Some of their reps tell me what's gonna happen. I've got issues that I need answers to questions, and they just glazed over it. I'm not gonna sign up on something that I'm not comfortable sending to the government signing up on. They keep, "Well, we're working on this." They tell me what they're gonna do and it doesn't address my issues. I'm not sending inaccurate information. I really don't have anxiety with the IRS. I should have gone to them directly myself and had the conversations. It gave me peace of mind that it was gonna get done and it hasn't. Part of that is my fault, too. I have a lot going on.

Perfect Tax is good. The reps did a good job. Communication was good at first but calling and getting in touch with certain people changed a little bit. The whole process took about five months. Things on our end changed a little bit and it slowed things down a little bit. I had to sell one of my properties. Perfect Tax helped relieve our stress a whole lot.

We’ve had a good experience with Perfect Tax Relief. The rep made me feel like everything was gonna be ok. I was very stressed out about our tax debt and he made me feel like everything was gonna be okay.