Perfect Tax Relief, Inc. Reviews
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About Perfect Tax Relief, Inc.
Perfect Tax Relief is a full-service tax firm. The company helps customers settle tax debts, often by negotiating lower amounts owed or helping set up an affordable installment plan. Its tax experts can handle a wide range of tax disputes, from completing unfiled tax returns to getting legal penalty abatements to stopping IRS wage garnishments. Customers can contact Perfect Tax Relief for a free and confidential consultation.
- Free consultation
- Work with an enrolled agent, CPA or tax attorney
- Multiple tax relief strategies
- Only physical location is in Los Angeles
Perfect Tax Relief, Inc. Reviews
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Reviewed Oct. 21, 2023
I owed a lot of money in taxes and I was hoping it would be cheaper to pay Perfect Tax Relief some money to save me some money in the long run. I called a couple of companies and Perfect Tax Relief was the first one to call back and they sounded more interested than some of the other companies. Customer service was good. At first, it seemed like it was gonna be pretty easy and a slam dunk. But it ended up taking way too long. While that happened, the debt collected a lot of interest. That aside the cost for the service was fair value. I was very happy in the end.
So happy that your cases has been resolved at that you were happy with the results. Thank you for your trust!
Reviewed Sept. 19, 2023
We love Perfect Tax Relief. They did us so good. They started helping us five years ago. We kept on doing what they said and kept up on our payments. It took a long time, but I don't feel we could have done that ourselves. They kept the IRS off of us. Everything goes through them for the IRS. They actually deal with the IRS for you. They got to settle with us. They're awesome. I still pay them, and I'm keeping them for two years still.
I was most impressed with how kind the reps were. We really liked a couple of them. We talked to a lot and we got a little friendship on some of them. So, it was nice. Whenever you call, they call right back. They were like, "Don't freak out. We're gonna check it out." They were great like that. As far as the cost, it is a little bit expensive but since Perfect Tax Relief helped us, we don't have the stress anymore. We got a refund that we were lacking. They really did help us.
Reviewed June 28, 2023
We were struggling about taxes, and we talked with Perfect Tax and they took the good initiative. That's why it's solved. It was almost more than $100,000 and finally, we paid around 3,000. The service was really good. The whole process took time because of COVID and everything was shut down. It took about three and a half years. But overall, my experience was great because they were really cooperative to solve the problem.
Reviewed May 23, 2023
I am very happy with Perfect Tax Relief. I gave them the information that they asked for and they brought my taxes to current. Every time I had to sign something, they would call me or send me something in the mail. The cost was a little too much though. I paid 250 up until six months ago. They were trying to get me to pay more, but I couldn't afford that. But I was overwhelmed and needed help, and they helped me out.
Thank you for taking the time to share your Perfect Tax Relief experience with others. We’re happy that our Team has made this a worthwhile experience for you. You made our job so much easier by your quick response!
Reviewed May 23, 2023
I like Perfect Tax Relief's service better than the other two companies I tried. Every time I get letters from the IRS, the rep with Perfect Tax Relief talks me through it. That's been helping me. If there's something I don't understand, she explains it to me. The cost is worth it. I'm very satisfied.
Thank you for trusting us Earl. It has been a pleasure helping you!
Reviewed May 13, 2023
I worked with a company that was in Florida and it was really screwing me over so I started looking. I live in California. I pulled up some people in California. I ended up with Perfect Tax Relief. I liked the reviews that I had read on them and also liked speaking with them initially. As far as the program goes, it was a pretty drawn-out affair but it's what I expected. Going through the process was fairly simple. As soon as I gave a power of attorney, Perfect Tax pretty much took it on their own hands and went with it. They just responded back and sent me a letter saying, “Hey, we need to have this in by a certain date.” Also, I'm a straightforward guy. I asked a question and they responded. That's how business should work.
Perfect Tax did a fairly good job. There's only so much they can do. I have a good debt to me and they kept me on a good level. They didn't make me worry about anything. I may have stressed out one or two times through the whole thing, it was not any result of their actions. It was just stress on my part knowing what I owed. Perfect tax met my expectations completely. The company I used before didn't talk to me and they didn't do much for me either. I got the whole Perfect Tax program and it went smoothly. It took a while but I expected that. The IRS has yet to say I'm released at this point but it's only a matter of weeks and that will come through. I'm delighted to work with Perfect Tax and hopefully, it never happens again. Go work with them if you need to. I was in a bind and they did exactly what they needed to do for me.
Reviewed April 20, 2023
I spoke to someone from Perfect Tax Relief and they sounded like they really wanted to help me. I asked them questions that they could answer for me and I confirmed that they were not one of those fraud companies. The person who handled my case seemed so personable like we knew each other and they were gonna do everything they could to help me out. Also, they made the process simple for me. If they saw that I didn't get something there to them in time, they would gently remind me and that helped me out. Sometimes when I didn't hear back from them, I would call them and they never seemed angry.
Thank you for your kind words Jacquelyn!
Reviewed March 15, 2023
When I called Perfect Tax Relief, I got ahold of a John and he was the guy that pretty much convinced me that this was the right thing to do. I didn't file for three years. He took care of me. Every time I had a problem, I could call him. He also gave me his personal cell number. There was a time when the government shut down during the virus and I'd call him and say, "What are we gonna do?" He said, "We're just gonna ride it out. We got this." We didn't even have a government and he was all relaxed about everything. Then it worked out fine.
John said I was between 38,000 and 40,000 because I let it go for 10 years. Then he got it down to where I paid him $595. I made the payments to John down there in California for three sets of payments at six months each. Not only that, John got me a refund. He got me $2,900 for a refund and that went towards my child support. Two years ago, John told me, "Hey, Tim, we could actually try for more if you want." I said, "Wow, I wish I could have gone for more." But he would have tried. He may have gotten me $6,000 refund, and then that would have come off my child support, which would have been even more helpful. But I'm getting close. I'm getting down there.
John was helpful all the way. Then John hooked me up with Steven, and then Steven was glad to see me go because it was five years that we were in contact. Perfect Tax filed my income tax those five years, which worked out for both of us because they could turn around and I could write them off. It worked out really well.
Reviewed Feb. 23, 2023
I like the way Perfect Tax did it, understanding my finances, and they were able to help me. Their rep, Jackie, was a wonderful person. They're kind, considerate, and not sitting in judgment. They walked me through it and guided me through every step of the way, which was so meaningful and beneficial. Most of all, we were able to resolve the issues in a way that's more than satisfactory. Starting next week, February the 28th, they have reduced my debt, which was about $100,000, down to $10,000 and $210 a month over three years and I'm done.
Reviewed Feb. 17, 2023
They got my taxes down, and I’ll only pay 10%. The whole process took about a year. I made the call and we went over the initial details. Everybody was present and understood. They put me on a payment plan. They offered a little after-program just to make sure that I'm keeping on top, because the IRS got me where within 4 to 5 years and I can't mess up or everything reverts back to what it was. Perfect Tax said they're monitoring me, and I'm happy to pay for the money. Everything went well. Hopefully, I never have to go do that again. But if I do, I'm going back to them.
Reviewed Oct. 7, 2022
I’ve been working with Perfect Tax Relief for a couple of years. Jackie is my rep and she has been wonderful. It's taken forever but we've been through COVID together. The CEO called me once we got an accepted offer. That was really cool. I told him that Jackie had done a great job. She always responded quickly and was very professional. She didn't give legal advice but she answered all my questions. Perfect Tax Relief helped relieve a huge debt, which helps me financially.
Reviewed Sept. 21, 2022
I called up Perfect Tax because they were recomended by the Better Business place and I'd had a bad experience with another company. The tax money they saved me at the IRS helped me pay what I owed overdue on my home so I guess they saved my home!!! Like I said, good bunch of people. Thanks.
We were happy to help John!
Reviewed Aug. 20, 2022
I had good service with Perfect Tax. Just towards the end, there was one last payment I had to make that I was unaware of, so it was kind of shocking. Other than that, the people were friendly and I felt like I was taken care of. My questions were answered if I had any. The majority of my questions were answered by my lawyer that was at Perfect Tax. So, they would transfer me to him. At the beginning of the negotiation, he walked me through step by step, what would happen, and he even tried to predict what they would say or come back with, and that was comforting.
Glad to be of service Jerry, and especially with the negotiated results :)
Reviewed Aug. 11, 2022
My experience with Perfect Tax Relief was great. I had to pay a certain amount for 12 months and if I didn't want it to show up on my credit starting December of 2021, it was up to me, I can pay additional after the 12 months ended. I started paying 190 and that's supposed to end in September of this year. But a gentleman called me a couple of weeks ago and told me they had got some good news from the Internal Revenue. They decided they will go ahead and take the offer that Perfect Tax Relief and I have discussed, which was $20 out of 12,000 something that I owed. I rushed to the post office on Friday and they're supposed to receive it today. They're very nice and helpful and they listen. If I have any questions, they are there to help me out even though I can't see them in person. I call them at any time and when they're available, they will reach out to me as soon as they get my message. I would really be glad to refer them to others.
We enjoyed so much working with you Keysia and thank you for the easy and quick communication. It made a difference!
Reviewed July 28, 2022
Perfect Tax Relief has good people, and they work on my case. I got my full check back through the IRS. So, I am so happy with them. They did their best for me. I recommend them. They're the best for me and for anybody else.
Thank you for the business Armando! It was a pleasure working with you.
Reviewed July 17, 2022
Perfect Tax Relief did a very good job and I'm satisfied with the service I received from them. I'm happy that the company was able to provide the service I needed. Each of the representatives that I worked with did what they were expected to do and I'm grateful for that. Jackie, the rep I mainly worked with, was professional, knowledgeable of what she was doing and at the same time, she was transactionally, very pleasant to talk to.
Reviewed July 7, 2022
My experience with Perfect Tax Relief has not been a good one. I originally went to them to work out a settlement for me. So, that's what they did. It took time and I understood. That all got settled and my big debt went away for just a little bit of money. Since then, I’ve signed back up with them to do my yearly taxes. And last year when they were supposed to do it, I got shuffled around to three different people. They put me down as being a hard case because I asked a lot of questions when they did my taxes. They assigned one guy and he refused to do it. They assigned another guy but he never got around to doing it. These are the people in California. Then I get a call from Perfect Tax in New York. They did it out there. It was somebody I'd never even dealt with before in these five years I've been dealing with this company. So, I wouldn't recommend them.
Perfect Tax helped me out but they didn’t quite understand the anxiety that I was going through. I was more anxious to get it over with and they kept saying it was gonna be a while. What I probably should have done was call the government myself and work a deal out myself and just pay the government what I paid Perfect tax and that would have been done probably year ago. I haven't talked to them about what they're gonna do for me this year, but I don't imagine it’s gonna be any better than it was last year. I'll do it myself somewhere else.
Reviewed July 6, 2022
I reached out to Perfect Tax Relief in May of ’19 and we were supposed to finalize everything in May of 2020 but the pandemic came along. They sent me a letter for whatever they were gonna discuss and once we filled out the paperwork, they reviewed. They sent me back a contract that we were gonna send to the IRS and I signed it. It took almost two years to hear back from the IRS. So, with Perfect Tax, there wasn’t a whole lot they could do. They did the best they could, but with what was going on, it was a waiting game. We just settled here about six months ago. I am on a fixed income and the payment was still a little bit too high. I didn’t have any debts for the IRS to come after me for. So, I’m glad it’s all done.
Thank you for your trust.
Reviewed July 5, 2022
I'm trying to reach Ashley, the rep, because she said Perfect tax Relief came to an agreement with the IRS but I don't know how much the agreement is for. She said she mailed out or sent some stuff to my email, which I never got. I already had a payment plan with the IRS for around the same amount that she said, which is for 293. But it's for 20,000. She said she can get the bill maybe knocked down 3,500 for them to come to an agreement. I don't know if the agreement that she's saying is for 20 or if they came to a settlement. I've called her a few times but she's not calling back.
At this point, I don't know if I can trust Perfect Tax Relief because they're not returning my calls. I don't know if they just took my money because it was a fee for them to represent me. And then after I pay the fee, they're supposed to come to a settlement. They just took the money. But I'll find out what kind of number they came up with. Because if it's still 20,000, that means that they didn't do anything.
As we discussed, we will be happy to help you further to complete your case should you decide to continue.
Thank you again.
Updated review: July 25, 2022
The problem that I had was with one person. That is why It wasn't fair for me to say that the company was bad. The company as a whole was really good. They fulfilled their agreement with me as promised. Once I got with Jackie **, she gave me her time, and was patience with me, which helped me to understand what to do. That's what got me through some of the IRS's hardest questions and answers.
Original Review: July 4, 2022
I've been with Perfect Tax Relief for three years and I'm getting solicited by them over the phone. Timing was everything. I had my problem with the IRS and they said that they could fix it for me for 10 grand. Then, they tried to sell me other stuff six months later. I said that I wasn’t gonna pay them any more money than what we agreed to. Just recently, when they were trying to cut me loose because they supposedly did what they were supposed to do, what they didn't do is they never stopped all the calls coming from the solicitors and all the paperwork coming from the IRS. They were supposed to handle this. I was still getting that stuff in the mail like I never did anything. They never did what they were supposed to do. But they also told me that they're going to be working on my case, even though I'm still paying them. They didn't do anything for me until they got paid all their money.
I was negotiated within the next couple of months with the IRS, which Perfect Tax Relief could have done three years ago. This is all stemming from a business that I had in Hawaii. I was leaving to go to St. Augustine here to take care of my mom, which was why I sold the business. Once I sold the business, I told the tax guy that when I get to the mainland, I was gonna be sending him all my deductions, which I still got. They're all stored. Perfect Tax Relief didn't want them. They said they were doing offer in compromise. I asked why they were doing that when I got all my taxes and my deductions. They didn't want them so I had to settle for offer in compromise. I gotta pay the IRS right now 20 grand that I don't have. I wouldn't give them five cents and I'd like to sue Perfect Tax Relief because they just jerked my chain for three years. I was stressed out and I had some emotional problems. I'm tired of getting screwed over.
I had to go with the program with Perfect Tax Relief and I talked to different people who told me to stop paying them. But I would lose the money I have already gave them. They just supposedly finished and tried to hit me up again. They never told me about this before but the norm is that the IRS puts you on a probationary period. I got a five-year probationary period where I don't screw up my taxes for the next five years and pay every dime I'm supposed to pay to these people. If that happens, they can come back and get the whole $307,000, which is what they are telling me I owe them. Now, Perfect Tax wants to pat themselves on the back because they got it down to 20 grand. I told them I don't want to pay them five cents because I had my own taxes. But they don't want to do it. So, I don't know what to do.
Perfect Tax Relief tried to charge me almost $800 for the next five years while I'm on probation to see to it that my taxes get paid and paid right. If I have to go down that route, the other people that could do that would be a tax accountant. I don’t need any attorneys who’s gonna charge me 300 bucks an hour. So Perfect Tax Relief gives you no information and lets you flounder. Then, they keep trying to up the ante all year for the past three years. Every so often, they call me up and they say I should do this and that. They’re trying to get more money out of me.
In follow up to our discussion, we are so happy that we were able to address everything to your satisfaction.
Thank you again for your review and for your trust!
Reviewed July 3, 2022
I'm very happy with Perfect Tax Relief. It has made dealing with the IRS better. It’s a long process and it's still going, but it's been very positive. The reps have good customer service skills and are very friendly and personal. I appreciate their responses when I try to contact them.
It has been a pleasure working with you as well Roberto!
Reviewed July 2, 2022
Perfect Tax Relief was very flexible. If I didn't have cash to pay, then right away, they lowered my monthly payment and adjusted it, which was why I wanted it. That was good for me.
Glad we were able to help Dennis!
Reviewed June 25, 2022
I was hesitant about doing Perfect Tax Relief at first. I paid them but it was a little bit steep for me as a single parent. But the service was great even though the program was a little bit hectic. The person who I was dealing with was good and he went through everything with me. At the time, I was going through a divorce. He and I tried to reach out to my ex and he would not respond so we just went on with what we were doing.
So far, my experience with this program has been okay. It worked for me because I was struggling and trying to see how I was going to pay the taxes. The rep explained to me what he was going to do and how he was going to do it. I went for it. He was working with me two to three days out of the week. Since I work from home, it was hard for me to work with him during that time. He just took the time to work with me after hours.
The extra after hours efforts were well worth it!
Reviewed June 16, 2022
I was very convinced when I called Perfect Tax Relief and they explained everything because I got caught up, not knowing what a lot of my stuff was like. My dad passed away and with my dad leaving me a little money, I didn't know anything about how the process worked. I kept asking about it. What he left me, with me taking it out early before I was 59, I had to pay an extra tax on it. I was a problem and Perfect Tax was very patient with me. I never dealt with it before and I was thinking it was gonna rush along. In the end, they did everything they said they were gonna do. Even with me and my nonsense, they still kept their composure. I dealt with them, and then I got upset and caught myself getting rid of them. I just wanted it to be over but I was overly frustrated with it. I was paying them all this money and there wasn’t anything happening. But at the end of the day, everything worked out.
Thank you for your trust!
Reviewed June 5, 2022
My tax was being audited and I needed help. The interactions with the reps of Perfect Tax were good. But I don't really know that it was worth much of my money. I don't know if that's because of them or the IRS or the changes. But I paid Perfect Tax and I still owe the IRS just the same. When I started with them, I had one job. A year later, the paperwork finally got approved from the IRS. By that time, I had two jobs. The IRS was saying because I make more money, I have to pay the whole thing back. So I’m on a payment plan. It's just unfortunate that I had to pay the extra money and not really get anywhere. A year and a half of me paying Perfect Tax, and I paid them off early. But I'm paying them that timeframe. That could have just been going towards the money that I owed the IRS.
When you hired us to deal with your 3 years tax audit and debt, you had an IRS examiner breathing down your neck. We needed to make sure that your tax debt did not increase because your income got substantially higher; which worked.
Thank you again for trusting us throughout the audit!
Reviewed June 4, 2022
I was in debt with the IRS so I needed somebody to try to get it straight. Perfect Tax Relief got it all straight. They cleared it up. They worked with me, which was good. They handled everything and they kept me in the loop what was going on and how much I would have to pay, so everything was good. The cost was okay. Their charge was a lot better than a lot of the other companies.
Edward, Thank you for making the communication with you so easy. That helped a lot in resolving your case!
Reviewed June 3, 2022
Perfect Tax Relief is beneficial. They helped me out a lot. When I started getting a letter from the IRS, I was scared. I didn't know what to do and where to turn. There were some local firms in my area that have been reported for fraud so I was looking for someone that wasn't in my area, because I heard of people getting scammed. The guy, John, talked to me and told me what they were going to do and what to expect. He made everything very understandable for me and put it in a way where I could understand what was going on and what I had to do. And they took it from there. The reps were excellent and very professional. Everyone I spoke with were knowledgeable. They knew what they were talking about and things went out the way that they planned. At this point, I’ve been seeing results. Perfect Tax Relief had a tremendous impact on my life. They walked me through everything and helped me to get my issue resolved and I'm very grateful.
Thank you for trusting us!
Reviewed June 2, 2022
I've been with them Perfect Tax Relief for eight years and the experience has been good. Or I wouldn't still be there. Working with them gave me more cash in my pocket. I recommend them a lot.
As we always said James, reducing your tax $$ is the name of the game! So happy we could help.
Reviewed June 1, 2022
I felt very good about Perfect Tax Relief’s service and everything was great. They knew what they were doing. Working with them is one of those things where you don't have any idea what you're getting into and you don't know what you're missing if you don't have it. But if you get it, then you see what you're up against and how badly you need it.
So happy that the audit went so well John! Cheers!
Reviewed May 21, 2022
Anytime I have to pay for a service, it's always too high. But it was less than what the other company wanted. Perfect Tax was quite a bit cheaper to be able to get the same thing done. They got rid of the lien on my property and did my income taxes for four years, and they want to do another year. The reps kept in touch with me and it was good working with them.
We enjoyed working with you Joseph!
Perfect Tax Relief, Inc. Company Information
- Company Name:
- Perfect Tax Relief
- Website:
- perfecttaxrelief.com
