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Pacific Debt Relief Reviews

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Edited by: Angela Bunt

About Pacific Debt Relief

Pacific Debt was founded to help consumers address unsecured debt. Today, the company is an established provider in the debt settlement industry. It works with clients to negotiate and reduce qualifying debts, typically focusing on unsecured accounts like credit cards and personal loans. While Pacific Debt emphasizes customer support throughout the process, experiences can vary depending on individual circumstances.

Visit www.pacificdebt.com
Pros
  • Free consultation
  • No upfront fees (performance-based model)
  • Focus on unsecured debt relief
Cons
  • Fees can be high (up to about 25%)
  • Not available in all states
  • Customer reviews are mixed

Pacific Debt Relief Reviews

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    How do I know I can trust these reviews about Pacific Debt Inc.?
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    Page 5 Reviews 375 - 525
    Verified purchase
    Customer ServiceProcess

    Reviewed April 27, 2017

    Pacific Debt had better reviews so I have them contacting all of my creditors and negotiating the card to half. We're still in the process and they usually contact me once a month. They email or call me and then I call them back. We chat about what's going on and I send them current bills. And when they do negotiate a card down, they call me and give me all the information and give me a copy of everything. It's a really good program. I am happy. Pacific Debt took the pressure off me where we felt like we were totally out of control of what was happening.

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    Reviewed April 26, 2017

    I wanted to consolidate my bills and I called Pacific Debt. They've been pretty good in helping me but the settlement process is kind of slow. They haven't finished yet because I still got a few loans that they got to go through. And they're working on a payment plan but I don't have enough money to go through all of it right now because I don't get enough. But they have taken care of a couple of my debts and I'm satisfied with it.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 25, 2017

    Pacific Debt seemed reputable but it took them so long to start the process. I wasn't happy with the trustee bond issue that I have to wait six months before they would start paying my debt. But my interactions with them went well. They were very cooperative and very understanding. They took care of the problem right away. They're still on it and they did get me an excellent deal with one of the creditors. However, I haven't heard from the other creditor regarding what they're doing. So, that bothers me. I got a letter and check from this particular creditor a few weeks ago. They are turning over my debt to a collection agency which tells me that the consolidation company is either dragging their feet on negotiations or hasn't started negotiations yet.

    Pacific Debt is a good company but I would explain to others to explore other collection people before they make up their mind. I was in panic mode when I did select them. And maybe that was not a good thing for me. If I've done a little bit more investigating, I might have found something more doable. I was under the assumption that when you got onto one of those, they immediately start paying out the debt. And I was so wrong. Every company should tell you those things. But I have neglected to call them to find out about the other creditor. So, it's not just their fault. I am to blame as well on that. I've been lagging.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 23, 2017

    My experience with Pacific Debt has been very positive. We're still in the beginning of the process and the program would run all the way through until 2021. They have settled two of the four debts so far. They took all my information and other debts, finances, and family size into consideration. Luis, my personal account manager, has been able to settle my debt for a reasonable amount. It came down to almost 50% of what I was paying when each minimum payment has been combined.

    I feel very comfortable working with Luis. I'd talk to him when he gets closer to settling a debt. Any time that I get a notice, I'll send it over to him. In the beginning, I'd get a phone call from him once every month to go over the program and see how it was going. The last time I talked to him was in January and he told me what the game plan was. He said that he's looking to possibly build up the account and then try to settle my next debt in June.

    Also, their customer support was really good. I wasn't receiving any communication now that we're into the program. I don't wanna be constantly reminded about my debt either. Since working with Pacific Debt, I could better provide for my family. I have a daughter and it's been allowing me not to let her miss out on anything and to be able to afford to put her through daycare. In the end, they will get me out of the debt that I wanted to get out of. I have great things to say about Pacific Debt. The only thing is the impact it had on my credit score, but it doesn’t matter one way or the other. As far as what they've been able to do for me, it was the best decision.

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    Staff

    Reviewed April 22, 2017

    Pacific Debt was recommended by a friend as I needed to take care of my debt. Working with them positively influenced my life. I hired them to do a job and they're doing what I asked them to do. My personal account manager's perfect as well. The whole debt settlement experience was fine.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 21, 2017

    Based on talking with the people from Pacific Debt and also how they compared with other companies out there in terms of their rating and their ranking, I did the credit card consolidation with them. It’s been following from a divorce so I'm trying to work that down. They were more straightforward and didn’t make boasts that seemed unreasonable. They were also more rational and they explained what they do and what I might expect in terms of settlements.

    During the process, you take all of the statements that you get, send it to Pacific Debt, you hold off on paying your creditors and put it in escrow. Once it gets to a certain amount of escrow, they approach the creditor and say, “We’ve been retained. Let’s negotiate towards a settlement of this outstanding debt.” They then notify you what’s their settlement and they give you a case manager to work with.

    So far, it's been good with Pacific. However, they said to expect a call because they thought that they’d be able to get a settlement pretty quickly. But I haven’t heard from them in the last few weeks regarding that. I have two cards, one’s settled and one was pending. It was the smaller one that they’re still working on. Other than that, it's nice to know that you have somebody that is helping you through it and you don’t have to do everything on your own. My target period in the program is about three years and it’s easier to figure out how you’re going to do that for a few years rather than an unknown period of time.

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    Customer ServiceStaff

    Reviewed April 20, 2017

    We called several people but I liked what Pacific Debt had to say when I talked to them. They're all pleasant to talk to and it's very comfortable working with them. The process started out with coming up with how much money that I should pay them 'til they get like a lump sum. Then they can work with the credit card companies to get rid of the whole credit card amount and pay it off. That takes about seven months 'til there is money build up.

    They're helping to arrange payment for three credit cards that I had overextended. At the beginning, I kept bugging them because I wanted them to start to work with the companies. But they had to get this money built up before they could even go to them. They usually call me once a month to tell me what's going on. I appreciate everything they've done so far. Citi Card worked with them to cut the amount in half and to pay them for 12 months. Then they're also working with another company to ask them to do the same for less amount of money or less amount of months.

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    Staff

    Reviewed April 18, 2017

    I had credit card debts and Pacific Debt was on the top of the line on Google when I did a search. In the beginning, I had a problem with one of the folks that work there because I couldn't understand his language or whatever he was trying to tell me. So I was a little concerned but other than that, it's been a great experience so far. I'm still doing business with them. They've settled the debts and brought them down to a lower amount that I can pay monthly or all at once. It's very flexible. The only bad thing is that I cannot add debts unless it is more than $500. But with Pacific Debt, I don't have to worry about my debts and it's pretty good that I have only one debt left.

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    Customer ServiceStaffProcess

    Reviewed April 17, 2017

    It was overwhelming having multiple payments everywhere. When I first called Pacific Debt Relief, they were very helpful. The first person who answered gave me a plan and told me that I didn't have to sign up that day but if I did, I would be debt free within the time span that he gave me. He also said that it wouldn't hinder my credit report score too much versus filing for bankruptcy. So he made me feel more secure. I provided them with the information that I needed to give them and from there, they helped me out with planning out what I needed to do to finish my program. I'm still going through it but I've already settled two of my accounts. My personal account manager is phenomenal. She calls me to make sure everything's going okay, reaches out on a personal interest to benefit me and makes me feel welcome.

    Pacific Debt Relief is a great company and they're fantastic. They told me how much I needed to pay a month and the money goes to my account. From there, they take out the money to settle my debts. And if I'm going through financial trouble and I want to change my payment method, they'll work with me. I really like their methods and I can tell that working with them is helping me to get rid of what I owe. I would recommend them and if a friend asks me, I would tell him to take this company into consideration instead of filing for bankruptcy and having to start his credit all over.

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    Customer ServiceStaff

    Reviewed April 16, 2017

    I inherited a lot of credit card debt because of my significant other. When she left, I'm a disabled veteran living on a fixed income. So I just quit paying my bills and needed help. I Googled and Pacific Debt was one of the names that popped up. They were the first ones that I spoke with and I liked them. I talk to my credit advocate all the time. She writes me via email or I give her a phone call. If I can't get a hold of her, she'll call me back within 10 to 15 minutes. Pacific Debt helped me out with my debt. There was one where I was almost going to court and they're taking care of it right now.

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    Customer ServiceStaff

    Reviewed April 15, 2017

    When my son was in financial trouble, we had a choice of declaring bankruptcy or maintaining some level of creditability. So I looked for someone that could reassign the debt. Pacific Debt has done it a lot and they had some positive reviews, so I entered into it. The debt collection is a nasty process, but Pacific Debt has taken that out. We're still working through it because they only have renegotiated one that I'm aware of. They have reached out a little bit, but I only put money in the bank and they pull it out. I assume that they're continuing on but I could use an update on where we are at this point in time, although they do respond when I have had an inquiry. My son still got some other issues to work through, but this was a step A and working with Pacific debt has been helpful and positive.

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    Staff

    Reviewed April 14, 2017

    Pacific Debt has the highest rating among other credit advocate providers. Their rep was very good and she kept me informed of everything. She contacts me at least once a month to see how's everything or if anything comes up. Pacific Debt has been very helpful in getting my credit under control.

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    Customer Service

    Reviewed April 13, 2017

    I’ve been working with them for less than a year but they said everything will be taken care of in five years. They were straightforward and called me about settlements and the fee and if I had any questions. They’re getting me out of the debt and that’s a good thing. They are taking the funds out and they are paying off my creditors.

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    Customer ServiceStaffTransparency

    Reviewed April 12, 2017

    I was needing some help with my my finances so I decided to seek the help of Pacific Debt. I contacted their reps several times and then, they called back. We had interactions with them in getting the documentation I needed to get everything rolling and then, the account manager called me up to give me updates on how things were going. I've been working with them for about a year now. I’ve got just one payment right now and the amount that I’ll have by the time it’s paid off is going to be far less than what I would’ve been able to owe and it got me on my situation years ahead of time. It’s made things, as far as financially, quite a bit easier for me to deal with. They even kept my bills paid.

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    Customer ServicePriceStaff

    Reviewed April 11, 2017

    I was maxed out on all of my credit cards and did not have enough money. I was also getting a divorce and had worse financial problems. I kept thinking that there is something that I can do to take care of it. But every turn that I had was blocked off. I only have a part-time job because I'm not in good health at all. I was thinking for months before I decided to check into something and call. I saw Pacific Debt’s advertisement on MSNBC and I called that number. They referred me to the Pacific Debt branch.

    At first, I thought it was pretty good because when I would call to talk to the assistance, they would be able to route me to an actual advocate. I did get some deferred payments and that was good. I also felt very positive about them. However, I felt a little bit dragging behind the lag there. I've also got an advocate, but it's kind of slowing down. It's been over a week since I called there and I haven't heard back from her. I'm not doing that well either because they wanted me to turn in some papers from the credit card people and I didn’t do it because I had so many different things. I also found out later on that they charged me a much higher fixed rate than they should have.

    I owe someone $3,600 and they've been nagging me about it. I'm saying, "I don't have any money. So, I can't do anything about it right now. But I hope to get to this other stuff done and catch up and get me bills to do that." And then, the guy said, "Well, how about this payment plan?" And he offered me for $2,000 which is a lot less percentage wise than what Pacific Debt was. At the time, I was fairly impressed but it was lowered somewhat. It sounds better because that included their fee which they have to pay. They've got overhead and people to pay. It was less than what I owed and they were going to handle that for me and take the stress off me. I thought that was a good deal. But at the same time, I was aware that I didn't know if that was the best deal I could find if I was confident enough to shop around and knew what I was doing.

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    Customer ServiceStaffTransparency

    Reviewed April 10, 2017

    We've read some reviews, how long Pacific Debt have done their business. They’re reputable and has good ratings. I called them and asked a lot of questions before I agreed to do it with them. I was in debt and felt frustrated. After working with Pacific Debt, I wasn't so stressed out and I felt that there was light at the end of the tunnel. There were extensive phone conversations, 30 minutes of explanation on how they work, what they're going to do, setting reasonable goals and the steps to accomplish them. They sent me information in case I missed or didn't understand something. They've called me every week or every two weeks to talk to me and they also sent me emails about what they had accomplished and what the next plan was. The one lady I worked with was very nice, takes time out of her day to call.

    We went through all the bills and everything we owed and they gave us an estimated time at a certain rate paid when they would be done or completed. And they said, "Of course, if you pay, contribute more money, we can pay it off faster." They've gone through and tackled the two biggest things I had facing me and knocked one out in quick fashion. Working on the second one now. They explained how they had working relations with some of the people who were trying to collect from us. And made it simple. They called and asked for a permission before they do anything or take any steps. I take a picture of any mail and I send it to Tina ** and she takes action.

    My overall experience has been pleasant and uplifting. Positive comes to mind instantly. Every time I think about it for several times throughout the day and every time I'd open mail, it would just be depressing. I have somebody working for me to change all that. I have a time in which I can actually start thinking about my future. There seem to be some hope to get back on track again. I own a house. I would like to move. But until I get these debts paid off, I can't do that. So, now at least I have a goal and a plan in place. I have a time frame. It's invigorating and nice. I would certainly recommend them. A friend of mine recommended me another place. I'm glad that I went here because they've been very involved, stayed in contact with me. Sometimes more or so than you would even think anybody would.

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    Customer ServiceStaff

    Reviewed April 9, 2017

    My bills were larger than my paycheck and I decided to contact a debt consolidation group. Pacific Debt had high ratings so I went with them. All of the people there were excellent from the initial phone call. They were knowledgeable, caring, and they took time. Then I was able to connect with the credit advocate every time I need it. Pacific Debt plugged it up pretty simply and so far they’ve done what they said they would do. They’ve been easy to reach and easy to deal with. I’m pleased.

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    Customer ServiceTransparency

    Reviewed April 8, 2017

    Pacific Debt knew what they were doing and what had to be done. Also, the timeframe and everything was exactly what it should be. It has been a continuous communication with their credit advocate once I had signed up. I called about four times a month. Some things came up so I asked them and they answered. They also sent me emails and I responded back. One time when I received a letter, I asked, "What does this mean?" So I read it verbatim to them and they told me what it meant, what's next, what to do and what not to do. It has been great. One of my debts has already been taken care of in a sense and then the other one is being worked on. It's a great company, and so far they've done everything that they've needed to do.

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    Customer ServiceProcess

    Reviewed April 7, 2017

    My outstanding debt just wasn’t getting any better and I wasn’t really able to balance life and responsibility. I went online and from everything I read, it seemed Pacific Debt Inc is a good choice. I also did some research because I was mainly concerned to make sure that they weren’t fraudulent. Having Pacific Debt Inc handle my affairs by signing a power of attorney was probably the best thing I could have done. It’s kind of been working all great since they’ve taken over. I’ve been working with them over a year now. The payment arrangement is also excellent and I can actually put food on the table now.

    I also liked that their credit advocates would contact me and make sure that it was convenient, or that I was available. If I wasn’t, they were able to reschedule. They called me on my watch, not their watch which was really nice. They would call me up and talk to me, ask me what I needed, how things were going and what I needed to do on my end, and kind of walk me through the process and hold my hand. I’d get an email on confirmations and any kind of documents. And if I needed anything at any time, I can either call or email and each time I had a Pacific person to contact. So, I was always aware who was getting control of my account.

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    Customer ServiceStaffTransparency

    Reviewed April 7, 2017

    I had an overwhelming amount of credit cards that I wasn't able to pay, and I know someone that had used Pacific Debt, so I signed up with them too. It's been great working with them. Before they do anything, they call to let me know what's going on, ask for my permission, explain everything, and then I receive a receipt and they do a follow-up call. They said that settling the debt could take a maximum of 48 months. They try to negotiate with each one as the money is collecting. It goes into a savings account, so I can always withdraw if I want to and get all my money back. Overall, they have excellent customer service, and everything that they've talked about is in writing. I trust them completely.

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    Staff

    Reviewed April 6, 2017

    I think they are awesome people. All that I have dealt with are very friendly and compassionate. I have had nothing but good rapport with them. They have been very helpful and kind to help me out with this problem.

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    Reviewed April 6, 2017

    My job was going downhill and I needed help to control my debts and Google rated Pacific Debt 4 stars. I dealt with a few people and they were great about it. I haven't had any problems with any of them. Everybody was real helpful and explained it very thoroughly. We even went over important stuff two or three times just to make sure I understand it. The payment arrangement is helpful and took a lot of stress off me. They took care of it all and handled everything.

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    Reviewed April 6, 2017

    I needed some things consolidated. I Googled what company is the best in debt consolidation and Pacific Debt was number one. I called the first three and I felt most comfortable with Pacific so I chose them. We had a situation where the fund wasn't in the account and we tried to get in contact with them. We were able to get a hold of someone and got the problem resolved. However, I misunderstood a little bit as far as the way they do the debt consolidation. I wasn't happy about the money that I pay in. They do it one at a time instead of everything at once. So, it appears to be that I'm making payments on one source. The way that they're doing it, it takes longer for my credit to start to get back. As far as my credit goes, it seems that I'm not paying the other debts and nothing's going on. So, I wasn't happy about that.

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    Customer ServiceStaffTransparency

    Reviewed April 5, 2017

    We were Googling online for places to help with our credit situation and we initially contacted another company. But we could not afford to do what they had said they were able to do. It was almost as much as what we were trying to pay just trying to stay afloat. And so, we called Pacific Debt. They were the second one we contacted and they were able to make it work with us for our monthly budget. They laid out what they set up for us monthly and how long it would take to get things handled.

    Their reps usually check in at least once a month with us, as well as when they get some settlements. Every person that I've talked to has been super great and answered any questions I had. There wasn't anything that they couldn't answer. They really were able to bring everything into where we could work with it with our monthly budget and did really good at settling some things a lot lower than what other companies were telling us we would have to pay.

    They also made it clear that it'd be better if we were able to ever do more, because the more they have to work with, the quicker they can get things handled for us. They've done a really good job at getting everything going and handling everything for us. And we've been happy with how it's gone along. Although I wish we had more to make it go faster, but that was the point of doing a debt settlement.

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    Reviewed April 4, 2017

    I'd been stressed prior to contacting Pacific Debt. I needed the help as my daughter considered bankruptcy. It's a fresh start. I'm still on the beginning of it and I have a lot more relief. The debts are getting paid and taken care of. The Pacific Debt rep called me whenever I needed her or when I had questions and she's pleasant and thorough. I told them what I needed and we listened to the terms that needed to be closed out. They were informative and they told us what was there on their end. I don't know exactly what they do but I truly appreciate it. Almost all of my debts have been settled except for a few but it's my fault and not theirs.

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    Reviewed April 4, 2017

    Pacific Debt had good Better Business Bureau accreditation so I felt getting in contact with them was a safe thing. My credit advocate reached out to me regularly. Because I don't have phone reception in my laboratory, I'm very difficult to reach. And so, they usually leave a message. They told me to get back to them if I have any questions. I would recommend them.

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    Staff

    Reviewed April 3, 2017

    I have a large amount of debt before and I was very worried. I decided to do something about it and contacted Pacific Debt. They helped me out and reduced some of my accounts, which I’m paying off now. They’ve got at least half of it down but not all of it. I got one right now that’s reduced and it ends in August. Once every three or four months, I talk to my credit advocate and they're easy to contact. Pacific Debt has alleviated some of my problems. I put a set amount on the bank and they take out for it. But the company that takes it out never sends me information where the money is going to or how it’s going. It would be better if I could get a statement once a month from them or the bank that’s pulling the money out.

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    Response from Pacific Debt Relief

    Mr. Perez,

    Thank you for your review. Please call your Account Manager Shonna - she can be reached at ext 296. Shonna can help get you get logged in online to view your account. You also have the ability to download your monthly account statements. Each month you should be receiving an email notifying you when the new statement is available.

    If you have a difficult time getting online, please consult with Shonna - we might be able to pull the statement for you and mail it to you as alternative.

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    Reviewed April 2, 2017

    All the interactions I had with the credit advocates were really positive. I really like the first guy that I had, and the girl I have now is pretty nice as well. I had contacted a couple other companies but Pacific Debt gave me the best deal. I’ve had a good experience with Pacific Debt so far, but it would have been easier if things just got forwarded straight to them. A friend of mine went through a consolidation program with another company. I talked with them, but they wanted a little bit more every month, which I couldn’t do at that time. But I liked that their program forwarded all of the paperwork for all the credit cards and whatever problems they had to their company, so that the company left the person alone, with him or her not being worried.

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    Reviewed April 1, 2017

    I had some debt that was getting the best of me so I contacted Pacific Debt. I've been working with them for almost a year and a half now and I got a lot of phone calls, emails and a monthly check in. And it probably would take another year and a half to two years. But now, it's easier to get things done and people aren't calling me anymore, so it's been good.

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    Customer ServiceStaffTransparency

    Reviewed March 31, 2017

    The person from Pacific Debt that I spoke with originally sounded like a very honest man. He explained to me what they did and how they do it and how long it was going to take. He answered all the questions that I had and I was happy with his response. At first, I was getting a lot of phone calls from credit card companies and I was instructed to not talk to them and I didn't. I was also instructed to send anything and everything that I would get from the credit cards and I've done that. And now the calls are not coming so frequently. I get a call once in a while call but when they tell me where they're from then I just hang up. I kept telling Pacific Debt I don't like surprises. I don't want anything popping up at the end and they've assured me there are none.

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    Reviewed March 30, 2017

    I spoke with the guys from Pacific Debt Inc and they gave me a good deal. We started working together and I like working with them. They have negotiated two cards already and I am waiting for another two. Their credit advocates are doing pretty well and I like them. I get into contact with them maybe more than once a month. Pacific Debt also contacts and pays the credit card companies for me. I feel that the payments they’ve set up are kind of high, but they’re reasonable. Going into settlement also lowered my credit score.

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    Reviewed March 29, 2017

    I was scammed by a person that allegedly was in love with me. I wound up in so much debt and there was just no way out. I was drowning. I'm 73 years old and I still have a lot of old values and I couldn't afford to pay these people what they wanted but in all conscience, I couldn't not pay them something. I found Pacific Debt and I liked the reviews. There were some bad ones but by and large, they were all positive. I talk to them by email or by phone and anytime I have a question, I usually email them and I get an answer within 24 hours. It's all been great. I'm not stressed anymore and I almost got all of the debt taken care of now. I'd recommend Pacific Debt.

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    StaffProcess

    Reviewed March 29, 2017

    I found my experience with Pacific Debt very good. Especially Armando **. Totally re-assuring guy. Also appreciated former employee Andi. The whole process was nerve racking but Armando was awesome helping me through it all. Only regret was taking more time and allotting more money per month than originally agreed upon.

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    Reviewed March 28, 2017

    I took Pacific Debt on faith and tried to do what I could do because I was in a bind. I was trying to get my bills consolidated but I didn't know what to do because the bank that I have been dealing with for years wouldn't do it and I couldn't get a loan anywhere. I don't get but $1204 a month but I said at that time if Pacific Debt could help me get out of my debt, I would be willing to sacrifice $700 out of my check. When my washing machine went out I wasn't able to have it fixed right away nor buy a new one so I had to go to the wash house to wash my clothes. My accounts were closed up like Sears for my warranties and stuff that I had on the washing machine that was covered through Sears. So I chose that as one of the warranties on the list that they're working with.

    I'm limited to do so much, and on top of that, I have my tax to pay so I had to try to jiggle around to try to pay it. And I just paid it because I don't want to go into that situation when I don't pay taxes. So I paid one installment and now I'm gonna try to pay the next one before April 10th or by April 10th so it won't go delinquent. But Pacific Debt paid one debt off with US Bank, and I'm looking forward to the rest of my debt being taken care of. I don't know how many years it's gonna take but I hope it's soon. When I needed help, ran across a problem, or had a question about something, I would call Pacific Debt and try to find out if I am doing the right thing or whatever I need to do. I would recommend them to a friend.

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    Reviewed March 28, 2017

    We needed to get our bills paid and working with Pacific Debt was the way that we felt we could get it done. They have helped us lower the interest and us be able to make the payment. I had Andrew then who used to call me once a month. Now I have Shanna and sometimes I have to call her. But if I call, they return my phone call. I hope I'm settling these debts. I didn't want to leave owing people. But so far, my experience has gone well.

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    Reviewed March 27, 2017

    The Pacific Debt representative on the phone was extremely helpful. He was spent a lot of time to explain to me everything with every little detail whatever I asked, so I'm happy with that. Also, Shonna, another rep there, was very professional and I was impressed with her. Pacific Debt is good with their customer service and the way they handled things. Every time I called if I had questions, they called me back. Everything has been perfect and their service has been excellent and I regret not calling them earlier. We better have more people like them because a lot of people is going to need them in the next years.

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    Reviewed March 27, 2017

    I contacted several companies for debt relief help and went with Pacific Debt because of my payment plan and the fact that they put all the money in a third party. It's not escrow, but there's that trust that I have control over the money, and as they make settlements, they pull the money out of there. In other plans, I would just pay the company and I didn't feel like I had as much control over the money and where it went.

    I was trying to consolidate a huge amount of debt, so there was a lot of stress and concern before, but Pacific has taken over that. Instead of me talking to all the credit card companies, they're doing it for me. The lady that I'm working with is wonderful. She's been doing this work for about 12 years, so she knows how the game is played. She's been able to help me get out of debt and that's what we were looking for. She's always available and gets back to me quickly, whether I call or email her. She's honest and tells things to me straight. I respect her opinions when it comes to what we should or shouldn't settle for. I definitely would recommend Pacific Debt if any of my friends, family, colleagues, or anybody needed a debt consolidation.

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    Reviewed March 26, 2017

    I had cancer, heart attacks, a broken back and had an enormous amount of physician bills. Everybody from Pacific Debt has been very nice and helpful. Also, if they have come to an agreement with somebody, they would call me.

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    Reviewed March 26, 2017

    I needed some help and I happened to call and talk to Pacific Debt. They were able to describe a plan that I thought would work well for me. My credit advocate and I interacted about once a month and it was easy to get in touch with him. However, they could never keep anybody long enough to handle my whole account. I'm on my third or fourth person now and I didn't like that. While life has been better since working with Pacific Debt, it's been putting a financial strain on me. Nevertheless, I'm starting to see light at the end of the tunnel now despite the long process.

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    Reviewed March 25, 2017

    I had my mother living with us and we were running into medical bills, and I wasn't getting any help from my siblings. So, I had to use my credit card. All I wanted was for my credit card companies to help me for a couple of months until I got myself back in shape again financially, but I couldn't get any of them to work with me. The folks that I thought would help me did not, and in some cases were somewhat rude. But what really irritated me the most was that I'd been with these companies as a devoted customer for years, and one of them for almost 25 years, and I had never been late on any payments.

    The bottom line was, I was looking for some help, and I did a lot of research on the various agencies that were helping people with debt relief programs. I felt so bad that I had to go that far, but I had no choice at that point. I'm 68 years old and it's going to take me awhile to recuperate from this situation. I've never had this ever happen to me before and I had a very bad, guilty feeling about it.

    In getting debt relief help, I did a leap of faith and said, "I'm just gonna see what happens. Let me try this." I had actually seen some reviews where people were complaining, because the company didn't do something and charged them some amount. But I'm pretty savvy when it comes to these things, and so I made sure I had all the details that I needed before I went into this. I was not about to be blind-sided. I'd already had enough problems with the credit card companies. I worked on this for a whole week and I didn't even say anything to my husband at first. I waited until I was completely sure that this is what I had to do, and then I sat down and talked with him, and I told him why I had to do this. But he understood.

    Then I talked with Pacific Debt and sent an email giving them the details on the help that I needed. They got back with me after putting a plan together for me that was more than reasonable and would help me get to where I had to go. They're a fabulous company and they’ve never let me down. They were very good about keeping in contact and doing what they said they were going to do. They’ve done exactly what I had asked them to do with my credit card companies. Although in one of the debts, I felt that we should try to move a little faster. But through an extensive conversation with them to make me feel at ease, they explained to me in detail the reason why they were waiting. They knew every time I was on the phone with them that this was very traumatic for me and I was stinging over having to do this. But they've done an excellent job for me.

    That's why I've told somebody about the Pacific debt relief program. A very dear friend of mine is running to some severe financial problems. She's 74 years old, she has lost her husband, and she's up against the wall because she ran into things that she didn't even know existed with her husband, and that's where the problem came in. I told her, "With all due respect, with your credit rating at this point, what are you buying? This is what I did, and it might be something that could help you. Think about it before you do it.”

    If she has no other choice at this time, other than to file for bankruptcy, which she doesn't want to do, then going with Pacific’s debt relief program would be my suggestion to her. In fact, I said to my friend that if she files for bankruptcy, then she’ll just be walking away from the problem totally. But by going into a debt relief program, at least she’d be making an effort to pay someone back to get her out of the mess that she’s in. When you're at the end of your rope, this is probably the best way to go.

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    Reviewed March 25, 2017

    I was in despair as I was in deep debt so I contacted Pacific Debt. Dealing with their credit advocate was very rewarding and it was a good experience all around. Kimberly was great in terms of telling me what was going on but sometimes it was hard to get a hold of her. But working with Pacific Debt reduced my debt right away, they set me up on a schedule that I had to follow and it has forced me to come to the realization that I have to pay my debts off. They've made my life a lot easier.

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    Reviewed March 24, 2017

    I got all these credit cards and everybody's threatening to take me to jail which is nonsense. I work in finance so I'm not an unsophisticated consumer. But with all those debts piling up and no way to dig out from under it, I panicked. So I looked for a debt relief company and started out with an outfit in Florida and talked to them. But I wanted somebody in proximity to me in the Southern California area since I'm in Orange County. And then I found Pacific Debt which is located in San Diego.

    They told me how they would negotiate with the credit card companies and get the debt down. I gave them the cards I needed to be taken care of and they negotiated. They reduced the debt. They set me up on a monthly payment plan and I would get statements from other credit agencies. The money goes into a big account, and then it's drawn out according to the agreements they make with these other companies that are probably collections agencies by this time. So then, I get a notice that they were drawing out this and that and so forth.

    I'm not dealing with five or six different angry companies now. They took that whole load off of me and we're dealing with each of them separately. The companies stopped calling me and sending me emails and that certainly brightened my whole outlook on life. It was a big relief to work with Pacific Debt and have them deal with this because I was just to the end of my patience and didn't know what to do exactly. There was no way I was gonna pay off all that debt. Especially if it was turned over a collection agency, then they'd want the whole thing. So, it was good to have an intermediary there who is on my side and working to put an end to all of these.

    The young lady I worked with was very polite and patient. She was very informative and provided detailed explanations. She also contacted me only when necessary and would send me updates on a periodic basis. Then, about a month ago she contacted me and told me that they were negotiating the whole deal. Pacific Debt would be finished with me and turn me over to this other company that's doing a loan service to finish the thing. I've finished the program but they managed to send, put it, roll it all up into one package and handed off to somebody else. Now, I'm making a single payment to another firm and quite frankly, I want to get rid of that as soon as I can because the interest rate is a little higher than what I would hope. But they, at least, settled with all the other creditors and handed it off to me.

    The only concern I have is now, I have this loan and it is one payment. But it was all a positive experience with Pacific Debt. I can't think of a single thing that I was concerned about and I have nothing deleterious to say about them. In the least, they did what they signed up to do. So I would certainly recommend that somebody talk to them.

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    Reviewed March 24, 2017

    Pacific Debt is easy to work with. Their representatives were very responsive and really friendly. They provided the information we needed and answered our questions. In most of our conversations, we told them what we needed, what we had, and gave them the information they needed. They took it over, contacted the appropriate people and did the negotiation and settlement and let us know what it was. We agreed to it and then put it in place. It was very straightforward and was exactly what they said they were going to do. So it's been a positive relationship.

    Working with Pacific Debt has relieved a lot of stress and we're working at getting everything closed out. And, I don't even notice it. I just keep it on my account. It's on the back burner now. Once in a while we'll be checking with them to see what to do and how much more do we have. Also, they call Ric and check with him if they have any questions or what the status is on it. They call us more than we call them. Overall, our experience has been excellent.

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    Reviewed March 23, 2017

    I'm very satisfied with Pacific Debt. We spent quite a bit of time in the beginning on the phone to go over the program, but they were persistent and kept communicating with me. And so, everything fell into place and that's when we decided to go forward with them. They're very helpful and answered all my questions. They would call me and give me updates and ask questions. And it was very simple because all I needed to do was to mail in statements and they would take care of the rest.

    Before I contacted Pacific Debt, I was a little stressed out and worried. And then, afterwards, I got pretty much the help I needed and the comfort that everything was gonna be taken care of the way I needed it to be. A lot of debt is gonna be gone pretty soon, in just a short amount of time, which would have taken me years or the price of bankruptcy to do it. Pacific Debt has definitely given me a peace of mind and something to relieve the stress when going through hard times. People who don't think that there are programs out there to help them just need to really sit down with Pacific Debt and let them explain everything properly.

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    Reviewed March 23, 2017

    I'm with social security and I really got ahead of myself with the debit cards. At that time, I found out my husband has fourth stage colon cancer. So, he wasn't working and we could not get our bills paid. Also, the doctor said that he was gonna start chemo again. I had a couple of surgeries myself and so we're both stressing out. We lost a home in 2014 and the only one who was able to help us was my father-in-law. So we figured that contacting a debt relief company was the only way to go instead of going to bankruptcy. I wanted to try to do the right thing. I was willing to make the payments to take care of all these bills that I have in my credit cards.

    I saw an advertisement on TV for another company. I went for it but I wasn't pleased and I got upset. So my husband googled Pacific Debt and he sought the reviews. I decided to go for it and I’ve been pleased with them. I was able to get a hold of a person that is in charge of my case. He explained whatever's going on. They're great. I'm very glad I got them and that I switched from the other one.

    There wasn't much interaction with my credit advocate, just once a month. Sometimes they need to talk to me. They leave a text message or sometimes I miss their call. And then all of a sudden when I got Pacific Debt, they told me to cut every contact with them and they will be sending my statements and everything else. They said to just send it to Pacific Debt and try not to talk to them. So anything I got, I was just sending it to them. And from then on, they will just send it later in the day, forward it to another company and I will send that to Pacific Debt. There’s a certain amount that they take monthly. And I'm going to be done with the second bill that I had. I just have two more to pay off and so they keep in touch with me for a certain day it's gonna be done. I'm really pleased because they're really on top of everything.

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    Response from Pacific Debt Relief

    Glenda, your hardship related to your husband's medical situation is very touching. From everyone at PDI, we wish him a speedy recovery and hope he is on the mend. With regards to your program, we sure are glad you made the switch. Our service is personal, because debt is personal. Don't hesitate to reach out if you need anything whatsoever.

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    Reviewed March 22, 2017

    I had a problem with a company that breached the contract and then after they did, they wanted to charge me more and more so I had to put a stop to it. I called Pacific Debt and then they started working. So far, they are very good. All their reps have knowledge, manners and they know what they're talking about. I'm able to get in touch with them anytime I want to. Even if I stop by their office, give them a call or send an email, every time is a fast response and I've never had a problem. They are still working on my debt so the job is not done yet, but I'm happy.

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    Response from Pacific Debt Relief

    Thank you so much for your excellent review. We pride ourselves on keeping our clients up to date on their account progress, every step of the way. We are also happy to accommodate all modes of communication, email, text, on the phone or in person. Thanks again for your kind review and we will keep working for you until all of your debt settled.

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    Reviewed March 22, 2017

    I had so much credit cards and bills and it was overwhelming. So I looked online for help to get out of the debt and Pacific Debt came up. I had my daughter check them out through the Better Business Bureau and there were good reviews so we contacted them. They were very friendly and they explained everything to me where I was able to understand it myself. They even gave me time to decide and make my decision. We set a date together on when I would start the payment and everything worked out good. I also like the fact that they give you a personal coordinator. The person you're supposed to call and to get in touch with if you have any questions or any problems. My coordinator gets back to me in a timely manner. It's been tremendous and enlightening. Also, it's been a very relieving experience.

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    Reviewed March 21, 2017

    I have nothing but praises for Pacific Debt. They really handled a very difficult situation. I was bamboozled by somebody and lost a tremendous amount of money. He maxed out all my credit cards and I didn't know where to go or what to do. Pacific Debt helped me consolidate and downgraded three major credit cards. They were very gracious over the phone and made me feel that I was not at fault. They put everything in perspective and reassured me that things would work out. It gave me confidence again that I could take care of this. I was a single woman, a widow, and I had a dependent child. I'm a hard worker and somebody took advantage of me. So, to me, Pacific Debt was a lifesaver.

    My interactions with their credit advocate was weekly in the beginning and there was a lot of communication. There were three major debts, one was a loan and two were credit cards so we took care of them one at a time. I mailed all my information to them and faxed it over, then she always kept abreast of everything so it was really good. I worked with one particular person and it's nice because it wasn't a different person every time I called and she gave me her number. I could always leave a message and she would call back. Pacific Debt was an honest and reasonable company, and it was something I could tangibly work with. I made a goal for myself and I felt the payback was something that I could handle. They really fought for me to try and lower the debts. I wasn't even aware that there were these kinds of companies out there until I was in desperate trouble. Pacific Debt gave me peace of mind and restored my confidence.

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    Reviewed March 21, 2017

    I was aggravated because my money was cut in half on my job, so I didn't have the money to pay off every loan. I looked up Pacific Debt's reviews on the internet and looked them up on the Better Business Bureau. They have pretty good reviews so I went with that. My case manager named, Kimberly, is doing a good job so far. She'll send me something in an email and if we can't get it resolved, she'll usually call me. She really knows what she's doing. I also have access to the account where my money goes every month. Anytime I wanna look at it, I can just type in the username and pass code and it'll come up. The amount drafted every month was a third of the amount I was paying for credit card bills alone, and that's more help. I have a four-year plan but I'm hoping to get it paid off early.

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    Reviewed March 20, 2017

    A friend recommended me to Pacific Debt. I had to take care of my debt and I figured I could get started on something so I reached out to them. They've been easy to reach. My credit advocate, Luis, helps me out. He calls me once a month to talk to me about what's going on.

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    Reviewed March 20, 2017

    I was frustrated about my credit situation before I called Pacific Debt then I talked to them about what to do and whether I should do consolidation or something else. They're easy to get in touch with. I felt better after I spoke with them initially and signed up. The customer service people and my debt person were great. They explained everything and I knew what I was getting into going in. However now, in hindsight, I wish I wouldn't have done it. I could have avoided the damage to my credit if I would have just hung out a little longer and paid off the debt myself. In the moment, I wasn't able to. I felt like I was a little hasty in making my decision.

    But from the financial perspective, they did exactly what they promised to do and were very professional. I even had a couple of debt collectors call me on some stuff and I told Pacific Debt to take care of it. They did and I stopped getting calls. So, they were great. They delivered exactly what they promised and I referred them to three different people.

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    Response from Pacific Debt Relief

    Michael, thanks for the kind review and all of your referrals. Debt settlement certainly is an aggressive means to dealing with your debt and while it isn't for everyone - we do know it works and can put you in a better financial position once all of the debt is settled. Also, keep in mind that had you "hung on a little longer", you would have continued to pay compound interest - so there certainly are costs associated with paying it off yourself over time. Thanks again for the great review of our service, as well as your referrals. We do offer a client referral bonus of $100 for each referral (once 3 monthly payments are made), so if you have referred over a few customers, please send an email to customerservice@pacificdebt.com and we are happy to compensate you. Thanks again!

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    Reviewed March 19, 2017

    Pacific Debt is great. I was out of a job, my credit cards were getting stacked up, and my husband's another situation, so I had to act fast. I called and talked to them, and they were real nice. They contact the creditors, talk to them, and then come to an agreement. And when they come to an agreement, they let me know. They really work hard to get me out of debt, and have done quite a few settlements already. They email me about two or three times in a month, call me at least once a month, and if I need to talk to them, they send the phone number for me to call. The process is building up my credit. I had bad credit before and now my credit's pretty good. I will recommend them to anybody. Whatever question or concern I have, they're willing to answer and they make me feel good.

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    Reviewed March 19, 2017

    I had bills up to Yin-Yang and I didn't know what to do. I also recently got divorced and everything went to heck. So I talked to a couple of debt relief companies but Pacific Debt got my confidence. They answered everything that I could think of. Any time that they come up with a deal, they always email or call me. They inform me when one of my debts is paid off or if they find something else on my account that they would ask me if I wanted to add on. They have settled some stuff for me already and I caught up on a couple of withdrawals where I was behind. They let me know if something happens, and I also let them know on my end so they're aware of it and they can make arrangements.

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    Reviewed March 18, 2017

    When I called Pacific Debt, they seemed very informative. They answer all the right questions easily and make me understand. My credit advocate calls every two to three months and lets me know what's going on, where we're at, and any recommendations she might have. She's very up-to-date. Pacific Debt is always very professional when they call. It was helpful to have a goal and meet monthly requirements and they made it very attainable and a learning experience. It's been a very good experience.

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    Reviewed March 18, 2017

    My wife and I had been overseas for a couple of years. When we came back, we found things we had to deal with. So I looked online and Pacific Debt seemed to be the most together. I like their Better Business Bureau rating and the people I spoke with were by far the most articulate and organized. I have to say that I try to establish their superiority empirically, but it was mostly a feeling really of talking to people on the phone and believing them, trusting them. I'm very glad I did because they’ve been everything we could wish and more. It seems that they had different people doing different things at different times. Initially, there was a guy, and then it switched over to a woman, and then a second woman after that, but every one of them was right on the pen. If I send an email, I got an answer back within hours. And if they sent something and I responded, they told me that they’ve received it, that it was fine or that I need to do something else.

    They were right on top of it. It was like I had my own credit agency down there in San Diego. So I was pleased that every one of them was prompt and thorough. We only have a few more months left in the program, so for the last couple of years, they’ve allowed my wife and I to get back on our feet and move back to the States and get in the grandparent business and get all of that sorted out. So, it's been therapeutic in a lot of ways, not just financially. One of our debts was trickier than the others that they needed some different legal authorization to negotiate. So it took an extra form and they explained why it had to be different and why it was important that we turn this thing around and we did within hours. After that, off they went. So, when they needed to self-correct something to adapt to the circumstances that had changed, they did so instantly and that, too, was very impressive. They’ve done a world of good for us.

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    Reviewed March 17, 2017

    My stress level was out of this world because I got in over my head with debt. I had to find a way to resolve it so I contacted Pacific Debt. I've worked with two of their credit advocates and both were great. Also, they were very helpful, knowledgeable, and able to answer all of my questions. They took care of contacting my creditors and working with them to get my payment down. Some have already been resolved while others are still ongoing and they let me know what's going on each step of the way. To be honest, the process has been very hard. That's quite a bit of money coming out of my bank account to pay for this even though I'm not paying the full amount to my creditors which is horrible in itself. I barely make ends meet, I live on my social security and that's my only earnings. On the whole, Pacific Debt has been a Godsend. I would definitely recommend this company.

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    Reviewed March 17, 2017

    I'm getting older, my husband's getting older, we both are beginning to have some health issues, and I wanted to try to get as much of my stuff paid off as possible without ruining my credit. The rep from Pacific and I have a very good relationship. I have an email and a telephone number where I can get a hold of her and she's very helpful. Pacific Debt has helped me tremendously with the anxiety that I was having because I know now that they're taking care of everything. I provide the monthly payment to the banking account, they work with the creditors, pay them, and work out a deal. It's tough making the larger payment, but knowing they're making the larger payment and taking care of many more accounts makes it much more palatable. It seems to be working very well.

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    Reviewed March 16, 2017

    Pacific Debt came up on one of my credit cards and I went online. I have a really good experience with Shauna. She takes care of me really well. Anytime I needed to talk to her I'd shoot her an email and she'd get right back to me or when we had to get anything done, she's prompt in getting through to me. I've had less stress since working with Pacific and we're almost done.

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    Response from Pacific Debt Relief

    Thanks Leslie - we are all about reducing the stress and anxiety caused by high interest credit card debt. Shauna is a great asset to our team and she loves delivering great results for her clients. Before you know if we will be sending you your completion package!

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    Reviewed March 16, 2017

    I have about $100,00 in debt in different credit cards which was a result of divorce and my kids flying from St. Louise to Miami, and I cannot do this myself. I researched in the internet and found several companies that may help me with my financial needs. And that's where I did check reference. It wasn't an easy decision. Every company when they called me, there wasn't a pleasant conversation. But specifically, one made me more confident with Better Business Bureau. After this, I decided to call Pacific Debt and they were just excellent. I spoke to a lady who has enrolled me, then had a conversation with the management.

    At first I was afraid to sign to this program because it's about money and debt. But they made me comfortable, listened to me, and understood my needs. I am really happy. So I signed into the program with a specific person who takes care of my needs. I can communicate with this person all the time like very personal. I sent all my statements to them and counted my chances to be settled with different companies and made ways to make how much I would pay monthly. They really care about their customers and I was surprised how good they were. We're already with the two settlements. I know as soon as they have more money in account we will settle two other credit cards. I will recommend them to friends if some would have the same situation.

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    Reviewed March 15, 2017

    I was searching for debt relief programs in the internet and Pacific Debt was the first one that came up. I looked it up on the Better Business Bureau and read a couple reviews. With any program like that, it's always hard to know if it's legit because there are a lot of scams out there that might be similar. But it seemed like it’s checked out and everybody had a really positive experience, so I decided to go with it. However, I wasn’t entirely sure what the plan was until I had invested a month into it. For the first month, it was a bit scary because I didn’t know what the goal was and how it was all going to go down. But after that, it was explained really well and everything made sense. In fact, I'm in the clear by the end of summer.

    It was definitely a better alternative because rather than declaring bankruptcy, which was my only other real alternative, it gave me a way to do things and still stay floating. There is still a certain amount that I'm paying per month that if I weren’t employed would be pretty difficult, but we're making it work. The peace of mind has been huge. They have taken care of and explained everything really well.

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    Reviewed March 15, 2017

    I needed some relief from debt so I sought their help. The process is still ongoing, and it's been great with the credit advocate who's not been hard to get a hold of when I have questions.

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    Reviewed March 14, 2017

    The Pacific Debt ratings were very good. Also, they seem to pay more attention compared to the other companies that I contacted who were pushy but weren't really interested. Pacific Debt got all the information about my income, expenses and my credit card bills, and they set it up for payments over time in amounts that will be covered by my escrow account over a period of however many months it might be. This has been ongoing, and so I have been dealing with their credit advocate as often as I need to. They're very friendly and I was really surprised at their personal attention and interest. They definitely care about people. It's such a relief to feel that things are being managed because it was definitely unmanageable by the time my boyfriend left. I would recommend them to anybody.

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    Response from Pacific Debt Relief

    Sharon, thank you so much for your great 5 star review. You touched on a couple of issues that make me very proud to be a Pacific Debt team member.

    1) We take the time to build a plan around your budget. This isn't a "one size fit's all" type of program.

    2) Our staff members offer "personal attention" and "care about people". Like most businesses, this is a business of relationships. We work hard to build strong relationships with our clients and in turn build trust with our clients.

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    Reviewed March 14, 2017

    I found Pacific Debt online and it was very easy to get a hold of their credit advocate. So far, my experience with them has been great. In fact, I just paid another thousand yesterday, and I have $2000 left to pay.

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    Reviewed March 13, 2017

    I needed help with my debt. So, I contacted one of Pacific Debt's agents. He said this would help me out but I was suspicious at first. This guy is all the way from California and I'm in New York. What will happen if I give him my account number and I put money in for him and then nothing happens? So I spoke to him, asked for every information, and he gave me every detail. I was satisfied and went for it. Since 2015 and up to 2017, everything went smoothly. I felt that I have peace of mind and I didn't have to write a lot of checks I didn't have. I dealt with them online and they kept their word. This was one of the reasons I love Pacific Debt.

    Every time the manager made a settlement, he calls me to verify everything. Also, I call them from time to time and they gave me a good answer. I'm still paying for the monthly just like that but I trust them and I go forward. It's also much easier and less stressful. As long as I can get the amount that's required to put every month for them, I'm happy and I don't have any headache. So far, it's great.

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    Reviewed March 13, 2017

    Pacific Debt has definitely worked on my behalf when talking to my creditors. They were able to help me lower the amount that I need to pay back and settle it instead of using bankruptcy. And the reps have all been pretty good. They’re timely in their manner of calling me back and answering my questions.

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    Reviewed March 12, 2017

    I was trying to head off a problem, and found Pacific Debt online on Better Business Bureau. They were ranked in the top 10. Pacific Debt pretty much took care of the problem.

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    Reviewed March 12, 2017

    I had recently gotten put on disability and my income was decreased by more than half. We were having a hard time financially and we were getting calls from collectors so I needed the help. Pacific Debt initially called me every couple of weeks but not so much anymore, since I have been assigned a case worker. She's super nice and efficient. I communicate with her by email quite often and she answers quite quickly and thoroughly. She tries to help people unlike most people who discourage you at times. So far, Pacific Debt has been able to solve three of our credit issues for substantially less for what we owe and it’s been nice just to be able to deflect the calls. It’s been a great experience with them so far.

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    Response from Pacific Debt Relief

    Thanks Danielle for your feedback and sharing your experience. During the early stages of your program we touch base quite frequently to make sure everything is on track. As you progress through the program we provide you a brief monthly update to keep appraised. It is wonderful to hear that our team has already settled several of your accounts for "substantially" less than you owe and that the calls have dropped off as well. We are excited to be working with you on your journey to financial freedom!

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    Reviewed March 11, 2017

    I was overwhelmed financially so I was gonna see about getting a loan and Pacific Debt popped up on my computer screen. I started looking at their rating and if they were a reliable company. I called them and they were able to explain the program very well. That helped because when it gets down to all the contracts and the paperwork, it helps for someone that is knowledgeable to go over all that with the customers which they did very well. I was massively in debt, more than what I realized, so it's better because of Pacific Debt. I was on the verge of bankruptcy and they've been my rescue. They took a lot off my shoulders. I have never done this before and I've never been this much in debt either. It was scary going in because I didn't know what I was getting into until talking with the initial person and them explaining what would happen and how they do it, step by step, and then telling me who my case worker was gonna be.

    I was assigned to a case manager who kept me abreast as far as payments or settlements. They have paid off or we've cleared two or three. She has always been available to me and I can call her anytime. We're a bit close and had more phone calls because I needed to know or she had a question for me. When we changed something or had to add something, it worked. Shawna usually sends me a report every six months as far as what I still owe and what companies we've paid off, but she can send me a whole sheet grid anytime I ask for it. There was one time a year ago that I called and she wasn't in, so I left a message. I didn't realize that she may have said in the recording that she'd be out for several days. But her boss called me back and helped me with the issue that I had so I wasn't left hanging with my issue.

    I sent in all my statements, then they helped me know which ones to pay off first and which ones that they can make a settlement with the company. They have their formula and they know which ones to pay off better. They know which one worked with the debtor that are willing to knock off all the interest. They know from their experiences. They know which companies are willing to work and make adjustments and help. I'm sure that if someone owed me money, I would rather get a percentage of it and know I was getting a percentage than know that I won't get anything otherwise. They know the credit card companies that they're dealing with.

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    Reviewed March 11, 2017

    I was very stressed and worried then about my debt, and did not know what to do. I read the reviews online and Pacific Debt have very good reviews. So, I decided to go with them so that I could make one lump payment a month instead of different little payments. Whenever I have a question, all I have to do is email their rep and she emails me right back. And once in a while, she emails me just to see how I'm doing or if I have any questions. And whenever I call her and leave a message, she's very prompt in calling me back. At the time, one of my accounts was under a civil suit, and she was able to negotiate with them where I settled out of court and gave me a good deal with them. I'm always very happy about that because she told me that that normally doesn't happen. She's been really good. Overall, they are great. They have basically taken the burden off my shoulders. They know what they're doing and who they're dealing with as far as the creditors.

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    Reviewed March 10, 2017

    Everything has been fine with Pacific Debt. It was a referral from a friend who had a good experience so I decided to sign up, and I have no complaints so far.

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    Reviewed March 9, 2017

    I couldn't pay all the credit cards for months by my own. I was very stressed, frustrated and overwhelmed. When I looked online, Pacific Debt had the highest reviews, and they were very understandable instead of judgmental. The credit advocates email, text or call me when I need them. Every month I send the newest payments, and asks if it already came and they will reply. And they're pretty flexible. If I need to call them in a different time, they're very good and understanding. They have answered my questions at the best of their knowledge. I'm satisfied so far. They have helped me, and made good settlements. I would recommend Pacific Debt.

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    Reviewed March 9, 2017

    Pacific Debt was rated pretty highly with Better Business Bureau so I decided to go with them. They're always friendly and knowledgeable and I get in contact with my advocate all the time. They're working hard to get my case handled and I'm very satisfied. I'd recommend them.

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    Reviewed March 8, 2017

    I was going through a crisis with funds and I didn't know what to do. It was getting to the point that I could not pay my debt and I was at a crossroads where I was going to have to file bankruptcy. I was going online and getting ready to call and talk to an attorney to find out how to file bankruptcy. That's how desperate I was but it was like my prayers were heard without asking. I got an email from Pacific Debt. It was really a nice email and I thought it's just some fraud company trying to rip me off so, I ignored and dumped it. Then, about two weeks later, I got another email from them, but from a different gentleman who laid out, in detail, how to reduce my debt, how to get out of debt and I was really impressed. It was the most impressive email I've ever gotten and it didn't read as a scam. So, I went online to Better Business Bureau and a couple of other sites, checked them out and read the reviews on them.

    Then, I called them, talked to the gentleman and we discussed my financial situation. I followed through all the proper documents that was sent to me and that's how I got started. Then, I got my own personal agent who went through everything in detail with me. I love Shannon, my adviser. She keeps in touch with me and lets me know how things are going. I could not be more impressed. The hardest part was the first three months because I was not allowed to answer the phone calls or emails and at the same time, they made sure that I contact them every time I got a call or send them a copy of the letter that I got from the creditors. But I kept saying that things are gonna be fine.

    Also, I'm able to pay the amount that's easy for me. Then, when my pay period date changed, I made a phone call and they asked the best date that works for me and told me that if I need to change it again, give them a call and they'll do that. I also like the fact that every month, they send me an email so I can see how my debt is getting down, more and more. I didn't think I'd ever get to this point. Now, I get letters from the creditors saying they've received my payment and things are moving on very well. It'll be 18 months of being with Pacific Debt in September and I'll be out of debt by then. Originally, it was gonna be 22 months, but because I increased the amount, it became shorter and I could not be happier.

    Now that I've been putting that money away out of sight and out of mind, I'm gonna keep doing that into an account. So that I can save in case the world drops out on me again. I've also sent the same email I got from the gentleman, Jeff, to every friend of mine that's having debt problems. I want everyone to be happy like me and see a light in the tunnel.

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    Reviewed March 7, 2017

    I called different debt consolidation companies and Pacific Debt was the one that called me back the fastest. Their rep sounded good about everything so I decided to get it started. Every time I tried to call them, there’s no problem at all. If they're busy, they always call me back. They asked me to get everything together and they started getting stuff taken care of. In fact, we've got one major debt already taken care of.

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    Reviewed March 7, 2017

    I heard about Pacific Debt from a friend of mine who had used them before. My debt was out of control and I couldn't do it on my own so I contacted them. I contacted my credit advocate a lot. If I had a question, I would call her directly or email and it would be within no time and she would respond back to me. They were always super nice and always reaching out to me through emails. Knowing that I made a payment and they took care of it for me was a big relief off of my shoulder.. At least I don't have people calling me all the time.

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    Reviewed March 6, 2017

    I have been with Pacific Debt since May 1, 2015. They have been outstanding in working for me while dealing with my creditors. I shudder to think what I would do without them. I didn't pick them first over other Debt companies, I picked them because they showed they would do everything in their power to get me through my time of financial pain. One thing before I go, I have a Manager by the name of Shonna **, she is outstanding and has always been there for me. Thank you Shonna.

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    Response from Pacific Debt Relief

    Thanks so much for your great review. Our team here really takes a personal approach to debt relief. We like to get to know or clients and strive each day to get them out of debt for as little as possible. Shonna really is a great asset to our team and I will be sure to pass along your compliment to our Executive team.

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    Reviewed March 6, 2017

    Once again Tina ** did an outstanding job for me. She is helping me get debt free sooner than I could have done all by myself. All my gratitude to everyone at Pacific Debt Inc. I could not have done it without all of your help. From the very first call I knew I made the right choice.

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    Response from Pacific Debt Relief

    Tina is a great asset to our Account Management team and consistently gets great settlements for her clients. Thank you for sharing your experience and we are glad you are on the fast track to getting your debt settled.

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    Reviewed March 6, 2017

    When I was looking up debt counselors, I was looking for ones that were able to practice in my state and who had a high business rating. Pacific Debt is a BBB accredited business. Once a month, somebody calls to update me and then everything is the same as it was before. Everything has gone the way it should have or the way it was promised. It'll be better when it's over because the money that we have going into our account won't be going out once we're through. I would recommend Pacific Debt.

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    Reviewed March 5, 2017

    I needed help with debt and was worried about credit effects. The credit advocate at Pacific Debt was very nice. I'm a busy person but they called me back and waited until I had time to talk. They managed all my creditors and talked to them. While the process lowered my credit score, it gave me peace of mind because there is an end to the debt and payments are being made more affordable. It's better than claiming bankruptcy. My experience with them has been calming and relieving.

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    Reviewed March 5, 2017

    Pacific Debt's advocates were constantly in contact with me when I signed up with them. Their representatives were kind and friendly. However, some of the facts were left out. Back in July of last year, they told me that I was going to be finished by January of this year. I know that was the date I was told because every time I spoke with anyone and correspond about whatever is going on with my account, I made notes. Now, they tell me I have another year and a half.

    Also, I realized they were going to get a fee but I was not made aware they were getting a fee for each account they were closing out. Moreover, my bank folded my account in January because I didn't have enough funds in it and they thought I was getting mail. I wasn't looking for more mail to come from any of my creditors because my account has been under the program for so long.

    There was also one incident with one of the credit cards that I had. I assumed that it was in the program as well. But I came to find out that one of the cards that was not in the program had taken me to court and they garnished. I was not made aware of it until after the fact. I was very upset because I had two credit cards with that creditor. If they would have seen that I paid off one of them, they should have automatically assumed that I was still in the same program and was going to pay off the other one. I was very disappointed.

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    Response from Pacific Debt Relief

    We are certainly sorry about the misunderstanding regarding the completion date of your program, as well as how and when we earn a fee. Pacific Debt does not charge any upfront fees, we only earn a fee after a debt is negotiated and you approve the terms of the settlement. I will make sure your Account Manager reaches out to you to see if there is anything further we can do to assist you in this matter.

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    Reviewed March 4, 2017

    I went to a different company and they took all my money, did not return it, and did not pay anything off. It's horrible for a senior citizen because we're on a fixed income. It was over $1,600 and that's a lot to lose. I looked on the computer and saw Pacific Debt. I saw all the recommendations that they had so I knew they were a good company. They were approved by people that's why I chose them. I know they aren't gonna cheat me like the other company and they have been really good. I picked over different companies and there were four different bills from Capital One and they paid them all off so it's great. I'm encouraged now. I know eventually all my debt's gonna be paid off and I'm happy about that. I tried to go through debt counseling and they wanted to pay it in full which I couldn't do because it was such a big payment. So Pacific Debt is a great relief. I would recommend them to a friend.

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    Response from Pacific Debt Relief

    Gwen, thank you for the great review. We truly appreciate it and are glad you found us. Unfortunately, there are a lot of bad actors out there that take advantage of people looking for real help, we are sorry you fell victim. If you ever need us, don't hesitate to call. We've been in business over 15 years and will be here to help you every step of the way.

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    Reviewed March 4, 2017

    Pacific Debt was very helpful and accommodating. They followed through with whatever they said. They would contact me on a monthly basis, email me what they have accomplished to get rid of some of the debt that I had, and call me on the telephone and discuss my situation. They have handled each one of my creditors individually and resolved about 50 percent of what was needed so far. Pacific Debt worked out well for my circumstance and I would recommend them.

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    Reviewed March 3, 2017

    Pacific Debt seemed to be the most preferable among other companies that I contacted, so I decided to go with them. Every time I call, I got to talk to somebody. Their reps look at your total debt and how they can help you find ways that they could settle them. I've been very happy with the relationship that we have so far working together. It's very professional and a good experience overall.

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    Reviewed March 3, 2017

    I was having problems and it was starting to get me down a little. I wanted to figure out how I could try to get on my feet a little bit before I retire. Then, I saw online that Pacific Debt was good so I thought they might be able to help me out. In the past year or so, they've been contacting me every month, seeing if I had any questions. Also, I was always able to contact them when I needed to. Pacific Debt were able to setup the program with us, went through our card debt and together we figured out how we were going to take care of it. I was able to pay the debt off in a few years, a lot earlier than I could have without them. They were very helpful and I'd recommend them to a friend.

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    Reviewed March 2, 2017

    I am very pleased with the service that I receive from Pacific Debt. My account manager is very responsive to my questions. I am happy with the progress that is being made with settling my accounts with creditors. I have over 12 accounts in the program and several accounts have been paid in full, and the large majority are in settlement payment arrangements. Pacific Debt stresses that debt settlement is a partnership. As long as you sent them all correspondences from your creditors and keep open communication between yourself and your assigned account manager, the program will work for you. The Pacific Debt program is indeed working for me and I am on the road to being debt-free. I would highly recommend this company. I would not go anywhere else. They do what they say they will do to help you.

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    Response from Pacific Debt Relief

    Thank you for your kind words and we are so happy that your 12 accounts are being resolved as quickly as they are. Our team will continue to work hard for you until all 12 accounts are completely settled.

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    Reviewed March 2, 2017

    This company has been a life saver for me. Credit Card interest was assuring that I would never get them paid in full. Pacific Debt has wonderful employees, all of whom have been so nice to work with. They have guided me through the whole process with no stress on me.

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    Reviewed March 2, 2017

    I have worked with Pacific Debt for a few months, and so far I'm pleased with the service. Everything they've told me would happen has happened -- even down to responses from creditors. Moreover, Pacific Debt has stayed in constant contact with me via email and phone. Not once have I wondered where I stand with them. This is somewhat of a scary process, so I'm glad they are walking me through.

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    Reviewed March 2, 2017

    We've had some financial setbacks and we had a load of credit cards that we couldn't get ahead of. So we sent them all to Pacific Debt and now we're making our little payments. We've got 42 months left and so far, it's been awesome with Pacific Debt. They have been working wonderfully and have taken care of everything for me. We're happy campers. Pacific Debt has worked with me to take my debt issues off my plate. Before I worked with them, I was getting a dozen collection calls a day. I went four months without answering the phone unless it was my husband. Now, I can answer my phone and it's wonderful. We lost all our credit but we'll have to live without it and that's probably a good thing - learn to live without the plastics.

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    Reviewed March 2, 2017

    The person I have now is the longest one I've had since Pacific Debt changed their advocates. I could communicate them at any time. All I had to do was email them and they would reply back. And they've answered my questions. Some of them negotiate really good. We negotiated on three accounts and only one was bad. They didn't do a good negotiation for me because by the time they added all the interest fees and I'm paying what I owed, I'm still gonna have a strike on me. But other than that, I'm pretty much happy with it.

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    Reviewed March 1, 2017

    Even though I've been lax in communication they are trying to do a good job. I was having some personal problems and didn't respond to their attempts to reach me. I think they are trying to do a good job.

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    Response from Pacific Debt Relief

    Kevin - thanks for the feedback. Please let us know the best method of communication for you. We can use text, email or phone - we really try and tailor our approach to what works best for you. Many of the settlements we get are time sensitive so communication is key. Thank you for your review!

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    Reviewed March 1, 2017

    Complete satisfaction with the way my debts settlements have been handling in a friendly and professional matter. So far Kimberly ** has succeeded in settling 4 major debt accounts which make us closer to being debt free. She deserves our complete trust so much so that we have increased our monthly debit from our bank account into our payment fund. Thank you Kimberly!

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    Reviewed March 1, 2017

    I am happy with the service and the people are great to work with. Everything flowed smooth. I was surprised at the speed of which my accounts were addressed and happy to get this behind me. I could not be happier with the results. I would recommend this company to family and friends.

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    Reviewed March 1, 2017

    Pacific Debt has worked very hard to help me get rid of my debt. They have not promised anything that they have not fulfilled. I have entrusted this to them and have not been disappointed. I would absolutely recommend them to anyone needing this service.

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    Reviewed March 1, 2017

    I have been very pleased with Pacific Debt. They have always treated me with upmost respect and have never made me feel bad or a loser. When I start with them I was at my wits end and didn't feel I had any options. They have done everything they said they would do and I have gained some peace of mind.

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    Reviewed March 1, 2017

    When I spoke with Pacific Debt, the first person was extremely helpful and kind. The customer service was fantastic. I interact with them as often as I needed to if they needed to call me, but they did everything they needed to do. It wasn’t too much contact and so it wasn’t overwhelming. Cutting my monthly payment in half has increased my well-being in life, and my level of stress has gone down tremendously. I'm not overspending, but I am able to say yes to the movies and order dinner which I couldn’t do before because my payments were too big. I wish I'd known about it a few years ago, but I didn’t realize that there was something like this and that a company could work as hard as they have. The main thing was them not being judgmental or harsh in any way at all. They were understanding of my situation and what I needed and that made all the difference. That’s the kind of company I want to work with and I'm happy with them.

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    Reviewed March 1, 2017

    Was in and out of the hospital and going through divorce so when I learned about Pacific Debt through a relative, I decided to sign up with them. Their reps have been very nice and accommodating. I would recommend them.

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    Reviewed March 1, 2017

    I started very good with Pacific Debt. I spoke to other collection agencies, and Pacific Debt seemed to be the one that would benefit me so I went with them. In fact, it's working out well for me. Bryan was the gentleman who was helping me. He used to call me and let me know what was going on in case there was something that I needed to sign. I haven't heard from him this month but he was calling me at the end of the month about one of the accounts that I had. Pacific was supposed to see if they could do some kind of dealing with them. Pacific reached out and tried to settle with them. And that was last thing I had, but everything else was done. It wasn't a hard experience for me at all. I felt comfortable dealing with Pacific and speaking to them. I still have the little things that I have to catch up with. It's a step that my normal life just goes, but they have helped, so I'm doing better.

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    Reviewed Feb. 28, 2017

    I am having a good experience with Pacific Debt. I'm very satisfied and they're really doing a good job. I feel very comfortable with them. I'm so tired paying my credit monthly. The amount that I owe is going up and up and it's like I'm gonna pay them for 20 years. I saw Pacific Debt's website and I called Erica. She then explained to me everything. I agreed with it and they called me the next day.

    They're really fast making some action. After six months they settled most of my debts. My credit advocate get in touch with me every time they settle. They call and interview me by phone to ask me if I agree. We will have a three-way call with a creditor then they settle it for a low amount and I am surprised by that. I think I got a couple of creditors right now because I don't have enough funds anymore. Erica has told me that they're gonna start settling those two next month. My creditors stopped harassing me, I don't receive any call or mail. I have recommended them to my co-worker already and I gave my co-workers their number.

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    Reviewed Feb. 28, 2017

    I was in debt and I didn’t know what to do. I couldn’t pay my bills and I could barely pay rent because I had a lot of commute and it costs $150 bi-weekly just to travel to my job - that’s only the bus fare. I was lucky when the house I was renting decided to sell the house so I had to move out. I contacted Pacific Debt and told them what my problem was and they were glad to help me. They called me back because I was really unfit because the creditors were after me for their money. I gave them all of my creditors and Pacific Debt talked told them they were taking over and I haven’t heard from them since. So the money I give to Pacific Debt is to pay the bills off for me. Now, I'm managing my money better since I've been with them. I'm not in debt and I'm paying off bills. Hopefully, I will have every bill paid off by the time I retire this year.

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    Reviewed Feb. 27, 2017

    My son has gotten me into some horrendous credit card debt that I couldn’t handle his and mine. I was anxious but Pacific Debt took care of everything. I could reach out to their rep as often as I wanted to and everything has been great. It's been very satisfying with Pacific Debt.

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    Reviewed Feb. 27, 2017

    I heard about Pacific Debt from another consumer company that said they were good. I left one company to go with them because it was $80 cheaper and I was in a crunch. I was concerned I wouldn't have the money each month for the other company that I have started out with. In the beginning, Pacific Debt kept in contact and asked me to send them the bills that I accumulate so I've been emailing my bills to them as they change companies or other companies buy them. Anytime I call them, I can talk to Brian and I always get him. I thought I could have my bills paid off in maybe two years but it doesn't work like that. It's not exactly like I thought it would be, but I just want the bills paid off but everything else is okay.

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    Response from Pacific Debt Relief

    Thank you for your feedback on your experience. We strive to get you out of debt as quickly as possible. We know that it is a big financial commitment and can be difficult at times. If you have any outstanding concerns or are unsure about how the program is working for you, please reach out to Brian and he can certainly address all of your concerns and give you a full update.

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    Reviewed Feb. 26, 2017

    Pacific Debt was a referral and I made contact with them since I was in need of a specific company that will handle a situation. We're still in the process but so far I've been very satisfied with them.

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    Response from Pacific Debt Relief

    George we are glad to hear about your high level of satisfaction. After your email with Nicole today, it is nice to hear that you are very pleased with progress to this point. Once all of your debt is settled, hopefully you will consider rescoring your review with a 5 star rating!

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    Reviewed Feb. 26, 2017

    The whole game plan was to allow the accounts to go into forfeiture and then Pacific Debt to work out its settlement with the company that pays them a percentage of that and that's going pretty well. Some have gone better than others as far as the percentage reduction in the debt and some we could do better on and we will, but it's all been within the framework that we started with as far as the live percentage. They're doing a good job. When it's time to move or something, they're ready to work and my account manager, Nicole, is also doing a good job. As far as a debt settlement relief company, they are as good as I could expect. I got no complaints.

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    Reviewed Feb. 25, 2017

    I’ve been with Pacific Debt for years and I’m very happy with them. They’re doing everything they can to help me get out of debt and I’m almost debt-free. They’ve paid off everything except for one account. My other debt relief company, Discover, could not resolve with them in time to get me out of it, but because of Pacific Debt, I am able to go back into negotiations with Discover and let me get the account off my record. It's been excellent with Pacific Debt.

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    Response from Pacific Debt Relief

    Thank you so much for your excellent review and congratulations on (ALMOST) being debt free. We will keep working for you until that final account is resolved. Be sure to call us at 1-877-722-3328 if you need anything at all.

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    Reviewed Feb. 25, 2017

    I had been taken by scammers and I was in trouble. They had sold me this deal that if I would invest all my money in it, they could make me tons more money but it didn’t happen. So it left me with losing all my money, plus racking up a lot of debt on my credit cards. I was trying to handle it on my own but the payments to each credit card company was just too great. It was just too much for me to handle and still continue with my life. I had to do something and Pacific Debt helped me so I just had a set amount I have to pay each month. They contact me every month to let me know how it’s going. And they’ve already settled one of my credit cards and working on another one. Now I don’t have the grief that I did before in trying to make those payments.

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    Reviewed Feb. 24, 2017

    I liked Pacific Debt's Better Business Bureau rating and some of their reviews, and things have been a little better since working with them. It's been a little easier to manage all the stuff we had prior to getting into this account. If I call any time I have a question or a concern or I’m not sure about something, there’s a specific person assigned to my account. And she’ll either answer or call me right back. I was a little nervous going into it but they’ve definitely been very helpful. Pacific Debt has done everything they said they would do prior to us agreeing to do it with them.

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    Reviewed Feb. 24, 2017

    I looked at a few debt relief companies then decided to pick Pacific Debt and see what they had to say. I've also contacted a couple of other companies but I didn't get a good feeling with the way they were talking. But Pacific sounded good and most of the time, I got a recording. And with Pacific, I got a hold of somebody right away. So, I went with my gut feeling and used them. Their people explained things to me and made sure that I understood exactly what they were talking about and how everything would work. I didn't have any negative feelings. To me, they've been great. They keep me informed as to where everything is standing. I get phone calls and emails from them in a timely manner. There was really good communication and it took a lot of my stress away. They assured me what they would do upfront and they have followed up. I felt good about them and I would recommend them.

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    Reviewed Feb. 23, 2017

    I was in debt over my head, I couldn't make the payments and I needed help. I went online and checked out several different companies and Pacific Debt had the best reviews. I've been at this now for two years and it takes a lot out of my paycheck. But they've been able to get the debt down to a number that I can deal with. Also, usually, anytime I called, my advocate would answer and if not, she'd always call me back. She keeps me well informed and she told me today I'm almost at the end of the process. Knowing that makes it easier to breathe.

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    Reviewed Feb. 23, 2017

    The people of Pacific Debt have always been pleasant to work with and helpful if we had questions or something that we needed. We are not finished yet, and still have a way to go but Pacific Debt has made our monthly expenses easier to maintain. Since there's one set amount that we’re paying each month, it has been helpful with cash flow. It’s been a good experience so far and hopefully it will be when we finished.

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    Reviewed Feb. 22, 2017

    My sister told me about Pacific Debt and I knew it was a good deal. Then, they set up an account to take money out of to pay off the debts that I owe. I get in touch with them often enough and I'm able to contact my advocate anytime I needed him.

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    Reviewed Feb. 22, 2017

    I was in a lot of debt and came across Pacific Debt and reached out. I've read a lot of reviews that they mess things up, they don't take care of things and makes it a worse situation for you so, I was very nervous, even scared, to go through with it. I'm not sure how they would handle it, where I would end up at the end and how much it would cost me. But I felt very comfortable with them so I decided to move forward with the program. I've been with them almost three years in the program and probably another year and I should be done with everything.

    If I had to email or call they were always available and usually called within a day. Also, they always reached out to me every month just to check in and see how things are going, regardless of how many times I've talked to them since day one. They've always been very helpful no matter what. I've reached out to them in terms of questions and even if it was the same question just to get a better understanding, they've always been very upfront, explaining everything to me and taking care of me like I wasn't just someone who is giving them money.

    They gave me a set amount that I would be paying every month. And the plan would be between three to four years, depending on how low they got the creditors to come down. But right from the get-go, they got one of my cards within a month, was the first one, and then two other ones came right after. So it went really quickly. And the payments have always been the same. So, it was fairly easy to work with them and let them know about the funds and set it up coming out of my checking account. The set up with Discover was one of the creditors actually takes the payment directly from my account, as opposed to going through Pacific Debt. And if there was an issue upfront where they took the payment out too early and I didn't have the funds in there, they worked with them and made sure everything was fine and they didn't hold anything against me and the funds got back in there. So they've done very well with that.

    My score was affected upfront, which I knew, but I had pretty good credit to begin with. It was just the amount of debt. And now my credit score is back up again and getting up higher. So, I feel very comfortable with them. It was a game changer for me 'cause I knew I would be paying that forever and I felt like I would never get out of it. Everyone at Pacific Debt has been fantastic. Settling is easy to deal with knowing it’s my money and facing my future with my credit score. So, I couldn't be more thankful to have found that company to handle my debt.

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    Reviewed Feb. 22, 2017

    I've had some interaction with my credit advocate when I first started with Pacific Debt. But then after they got the account, that was the end of it. I got a letter saying that I better have so much money in my account by the first of the month by some company or else. I would like some correspondence with Pacific Debt since I'm hooked up with them. I've complained that they never let me know everything. It says online I can go in and view my account, but there's no way I can do it. I've tried several different ways and can't seem to find out what I owe or who's been paid. A statement would be wonderful because I don't even know where I stand.

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    Response from Pacific Debt Relief

    Linda - sorry for the trouble you have had accessing your account online and with communication. We really pride ourselves on providing great service and keeping our clients up to date on all account matters. I will request that your Account Manager reaches out asap to provide you an update. Alternatively, please call 1-877-722-3328 Monday through Friday and our team can give you a full account breakdown.

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    Reviewed Feb. 21, 2017

    I have debt and I was a little worried they're gonna come after me and garnish my stuff. I saw Pacific Debt online when I was looking for some debt relief places and I figured I'd see how it works so I spoke to someone. It sounded like a good program so we gave it a try. It's been 2 years now and so far, so good. The credit advocate is really good, friendly, and she calls me up and gets my approval every time there's a settlement. I also have her direct number and I can get in contact with her anytime I want.

    My credit is pretty messed up. I was considering bankruptcy before and sometimes I think if I filed bankruptcy, I would've been out of debt already. Yet considering where I was before, it was better going this route. I spoke to some of the creditors when they called me and I was able to tell them to call Pacific Debt. Then everybody calls them and they stop bothering me, which was good.

    Pacific Debt spoke to my creditors and made settlements on our behalf and got me approvals. They got at least half or less than half of what I owe so what they got was pretty fair. They also hooked me up with the payment amount that was nice and affordable over a certain amount of time and thank god we’re able to keep up with the payments consistently for the last two years. They're making payments on certain accounts so they have settled some accounts but there are still some they haven't settled yet.

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    Reviewed Feb. 21, 2017

    At first, it was either we use Pacific Debt or declare bankruptcy and 90% of it was medical bills but we couldn’t prove that because we didn’t keep a record of things even credit cards. It was major decision for us but there was nothing about Pacific Debt that we hesitated about. We looked at recommendations and reviews and what the Better Business had to say about it and they were very high. However we're on Social Security and that's our only income. Both my husband and I have very high medical bills. All our medication costs a lot of money. And I thought, "How are we gonna do this? They’re gonna ask us to pay. We’re not gonna have any money to eat.” And the first question they asked was “What are you living on now?” We said, “Very little and we know we can’t keep doing this.”

    Pacific Debt put it down to a number that almost made us cry, because we never dreamt it would be this low. And we’re able to do it without any problems. My husband and I talked many times because we've heard horror stories about people who have done such program and we have no complaints whatsoever with Pacific. Our experience with them has been fantastically awesome. They suggested and explained how we should deal with the creditors and we did that and it worked fine. We had a couple of nasty creditors who kept sending lawyer letters constantly and every time Pacific was right there to take care of it. And finally, a couple of the companies quit sending lawyers and letters and quit threatening, because they even went to our house and hounded our granddaughter. It was ugly, but once that stopped, we have money for food, gas, pills and we still have money in the bank.

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    Reviewed Feb. 20, 2017

    I was feeling overwhelmed so I decided to contact Pacific Debt. I've dealt with my credit advocate as often as I need to like anytime I've had a question or anytime that they've been right there. They've taken the burden from me. Overall, my experience with them has been great.

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    Reviewed Feb. 20, 2017

    I had a lot of debt and I'm disabled and Pacific Debt has been a great help. They keep the payments low for me, I can contact them anytime I need them and they keep communications up. It gives me peace of mind that I'm getting taken care of and they're nice and understanding.

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    J. increased rating by 2 stars.
    PriceStaff
    After a positive interaction with Pacific Debt Relief, J. increased their star rating on March 14, 2017.

    Updated review: March 14, 2017

    I really appreciated Nicole who worked really hard to get the debt settled. She did everything that she claimed she would do and kept me included on all communication so I knew where I stood. Nicole gets 5 stars. The only thing I did not realize was that you get 1099 at the end of the year that states settled debts are considered income. We did not understand that, so communication could have been better regarding that.

    Original Review: Feb. 20, 2017

    Pacific Debt had a good rating and the team seemed okay. It started out that they could settle everything for 30% - 40%. But then nothing got settled for less than 50%. And they charged 20% each debt on top of that. So, I was really only saving 30% and I could have done it myself. We sent in a lump sum of money so we could have paid the debt off ourselves. In fact, I could have done 50% on half of them. It's a scam-type deal and I'd never do business with Pacific Debt again. It was a waste of time, a waste of my money, and a waste of my lines of credit and the reports. I wasn't too pleased. If they could have settled everything for 30%, that would have been fine. But most of the companies wanted 50% or wouldn't settle for less.

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    Reviewed Feb. 19, 2017

    I had a lot of overwhelming debt I can never get under control. I am really nervous with my previous credit, we couldn't make the minimum payment, it was very frustrating. We'd repay it, but I noticed all minimum payments were almost $1,000 a month, the more it is frustrating that I can't get it under control. Then I heard about Pacific Debt from my father, I believe he had heard about it from one of his friends.

    My credit advocate was very professional and courteous. The gentleman who helped me was really awesome. He was personable, I could ask a question and they didn't make me feel I was stupid or I was I was going through something strange. In the beginning, we talk once a week, then it was once a month, and they keep me in contact and they'd send emails. If I need to reach out to them, I'd call.

    I'm still in the relief program, but they have really reduced the payout that we're having to go through. They kind of give the end result of all the credit cards I owe. We have done four settlements, they reduced one credit card from $2700 to $400. It's insane how much they've done for us. They took care of all that. It's affected a lot in a positive way because now my credit cards are finally under control. We can start budgeting things. We have more money for savings, that can be put back towards making extra payment, into Pacific Debt fund so we can go back to a different statement or a settlement next month. It has been a lot more positive, we don't have to be so consumed in trying to payoff just the minimum payment each month. Now, I just know there's a lump sum coming out every single month and it's going to come out a certain day no matter what happens. I've actually recommended Pacific Debt to everyone I can talk to.

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    Reviewed Feb. 19, 2017

    Pacific Debt encouraged me and gave me light at the end of the tunnel. They negotiated with the lenders on my behalf.

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    Reviewed Feb. 18, 2017

    I had a serious illness and had to leave all the credit cards till my my health situation got resolved and my credit card debt got out of control. It was $3,000 a month and I was really stressed. Then I went on disability, got my teacher retirement and my monthly income was gonna be $3,330 which leaves me $300 to make car payment, buy food, and pay for my medication. It wasn't doable and I wanted to be free from the credit card debt. I contacted several companies on email and Pacific Debt was the first one that called back.

    They were really quick to respond. When I contacted them, I explained that our family philosophy was we pay what we owe and they explained to me that the credit card companies also have a choice of either accepting Pacific Debt's proposal or not. I didn’t want to really file bankruptcy and take the companies to the cleaners that way. I felt better about it and I really appreciated that. I talked to several different people to see if I needed their services. They helped me know what information I would need to give them, the account numbers and how much I owe and then explained to me that after a period of time, I would go to a specific case manager. When I talked to her, she was always nice.

    Also, they explained carefully what would happen and how they work. They told me how to handle the calls and said the credit card companies would get aggressive for a while because I would stop paying anything for six months so I'd have to block them and not accept their calls. Then, I started getting letters that the credit card companies were gonna sue me and put me in prison which scared me. I did get sued, Discover gave me a subpoena so I contacted Pacific Debt and they assured me that I would not go to prison. They handled it, and I never had to worry about it. Every one of them was knowledgeable about my situation. If I called and said my name, they knew who I was, which I appreciated, because I know they have a bunch of clients. Also, I could always contact them and if I called and left a call in, I knew they would call me back that day within a timely manner always. For me, they've just been a lifesaver.

    I'm still in the process of settling debt. I had 16 creditors when I entered and I'm down to eight now. I knew it would be not a quick process. They explained that it could take as much as three years so I'm pleased with the process of how fast it has moved because for six months, we didn't do anything at all. It's moving along fine and I'm pleased with it. I've already recommended them to a friend of mine. They have really been wonderful to work with and professional and knowledgeable about their business. I appreciate them.

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    Response from Pacific Debt Relief

    Thank you so much for sharing your personal story. We know that being on a fixed income and carrying so much credit card debt can be a recipe of disaster. We're happy to hear that 8 of your 16 accounts are now in settlement and are confident the other 8 will be as well. We especially like to hear about the personal level of service and care you have received as a client. At Pacific Debt we make it our mission to put customer service at the center of everything we do and treat our clients like family.

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    Reviewed Feb. 18, 2017

    I was with Lexington Law first and then it was them that recommended consolidating my bills with Pacific Debt. The rep was able to explain things to me and he was very considerate. He has been very helpful and answered any questions I've had. I make a payment to them and they take care of paying the bills, so it left me feeling a lot less stress and has made me feel better. I've already recommended somebody to them.

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    Reviewed Feb. 18, 2017

    I wanted to avail myself of the Pacific Debt services so I contacted them and have been working with them for about 4 years so far. I interact with the credit advocate as much as I wanted to and Pacific Debt has reduced my debt and they're very responsive to answer my questions.

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    Reviewed Feb. 17, 2017

    I just want to get my debt under control so our credit can become better than usual. PAcific Debt's credit advocate communicated with me and let me know what is going on. Usually it's my husband who does it mostly because I work night shift. Getting Pacific Debt to help us seems to be working well.

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    Reviewed Feb. 17, 2017

    When we run into debt, the credit card companies were screaming and yelling. And it was a very bad time because my husband just had brain surgery. So when I found Pacific Debt, we called the San Diego number and talked with a gentleman. We did not have money to start the plan so he told us to call him when we have one to start the program. It took us three months to save some up, but it's been easy going since then.

    We were in debt for around $65,000 for the car payment and Pacific Debt brought it down to $45,000. It was a nice chunk taken off. It's still a little hard each month until we get out of debt, but they helped us and they figured out how much we could afford a month. I talked to a lot of people in Pacific Debt and we've got one manager. When he had to do something else, Nicole came in and she has been a wonderful person. I even talked to their boss once and he's very nice. As soon as we get out of debt, we can start living a little nicer and put some money in the bank. I feel very comfortable with Pacific Debt and I would recommend them.

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    Reviewed Feb. 16, 2017

    When I had a lot of bills that I needed to get cleared up, a friend told me that Pacific Debt had helped her. So I decided to see if they could help me also. And now, Pacific Debt has been working with me real well. They're getting my bills settled and my debt cleared up. I think highly of them. They worked with me by getting my creditors to lower whatever I owed, to make the payments lower and they made sure that it was taken cared of quickly. If there was something that I needed to know or if I had a question, I could just call them and someone would always be there to answer my questions. I always had good interaction with whoever I spoke to at Pacific Debt. A young man recently called me and told me that at the present time, we had three small creditors to pay off and then we'll be done. That made my day. It has affected my life greatly and has taken the weight off of me.

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    Reviewed Feb. 16, 2017

    I was paying credit card bills I couldn't keep up with and very stressed out. I researched debt consolidation, and Pacific Debt had a high consumer rating. Thje first few months, interactions with their rep was good then it became a little more sporadic. The rep was able to make a negotiation with the credit company. They were asking me for any kind of bills I would get from the credit companies, and let me know that the creditors would be calling me up a lot, harassing me. They told me I don't have to answer the phone and to just send them all the information that the credit companies send me regarding the outstanding debts. I would email it to Pacific Debt and they took care of it. I was paying a lot of money and it knocked out my balance considerably. It took a lot of burden off of me, and I'm looking forward to finishing what I have left to pay off, so I could start clean. What a relief it is to have them take that load off my back. I'd recommend them.

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    Reviewed Feb. 15, 2017

    I was having a lot of trouble managing my bills. I was frustrated and depressed because I couldn't keep up with everything so I contacted Pacific Debt. My credit rep usually gets a hold of me around once a month but if I need something in between, I call them. I've been happy with them. They helped me and did a three-way calling with me and all my creditors to get them to negotiate with me. The lawyers were taking me to court and Pacific Debt spoke with them, settled on one, got that resolved and we're getting out of the hole. By summer, we should have most of the bills paid off and then there's a couple of smaller ones left to do. It's been a very good experience.

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    Reviewed Feb. 15, 2017

    Pacific Debt ruined my credit. I wasn't told exactly what would happen by being involved with them. Their process hurts and their people were agonizing to work with. I'm very dissatisfied.

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    Response from Pacific Debt Relief

    We are sorry to hear that you feel that we "ruined your credit".

    In reviewing your file, you enrolled with four creditors that were more than 100 days past due. Several of these were over 180 days past due. This means that when you enrolled your credit score was already significantly impacted due to the missed payments. Additionally, our agreement, scripting and welcome package all make reference to the fact that your credit score will in all likelihood will be negatively impacted. If somehow you were not left with this impression we apologize.

    The good news is that we have now settled and resolved three of the eight enrolled accounts. In fact your most recent settlement was just reached last week and I see Kristin spoke with you and you approved the terms. Congrats! To date, all of the settlements were for 50% of the balance or less, so you are well on your way to getting out from under this debt once and for all.

    We hope you will consider re-scoring our service in light of the fact that you are making great progress and that your score was already significantly impacted prior to enrollment.

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    Reviewed Feb. 14, 2017

    During the application process, Pacific Debt didn't take long at all once they got back to me. I've had two or three interactions now with the reps. One time I called them to see where we're at and Julie, the new rep, did pretty good. I haven't had any problems yet.

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    Reviewed Feb. 14, 2017

    I went online looking for companies that do what I needed to be done then I researched Pacific Debt. I found them to be in good standing, seemed to be reliable and they've been around a while. They pretty much described how they escrow and different other things with Crossroads, which was excellent. Then, I made the decision on that as far as what we're looking at, what I was looking for, and it seemed to be okay. Also, I deal with Christine most of the time and she's been very helpful and responsive. I can't hope for anything else.

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    Reviewed Feb. 13, 2017

    I did a Google search and Pacific Debt was one of the top pages listed. They were the first one that I called and they were helpful and very knowledgeable so I went with them. I have no complaints.

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    Reviewed Feb. 13, 2017

    I was looking for a debt consolidation company, but when I talked to a few of the others, I didn’t like what I heard. So when I read that Pacific Debt had first rating reviews, I used them. When I called and explained certain things, they said that they could work with whatever is good for me, and that’s what I want to hear. It’s been amazing. I'd send them an e-mail and they always reply whether I asked a stupid question or not. Then when I fax stuff, they always send a confirmation e-mail to say that they received it.

    There’s so much burden lifted off my shoulders that I don’t have to worry or do it myself like I did years ago. I now have somebody who I could rely on to get things done. And if Pacific Debt didn’t hear from me, they'd call to ask me what my concern is. They’re proactive and for somebody who does that, one would know that they really care.

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    Reviewed Feb. 12, 2017

    Everything has been fine with Pacific Debt. It's just that I don't think it was really explained in the beginning how long this whole process is going to take. It's taken a lot longer than I expected. 'Cause I can only afford so much, which is killing me.

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    Reviewed Feb. 12, 2017

    I was in a horrible situation and I was either going to contact Pacific Debt or take out a loan. I called Pacific Debt first and I've talked to my credit advocate several times. I called her the other day because two out of the three accounts were paid off and I got $10.99 for income tax. She explained to me what to do with that, so it was good. Pacific Debt took care of the debt for me. They told me that I'd be getting a lot of phone calls and it was up to me whether I wanted to answer the phone or not, and I didn't have to. They seem to take the upper hand on things and things happen quickly with them.

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    Reviewed Feb. 11, 2017

    Pacific Debt has been fantastic. It was the end of the year last year when I did the program with them. They tried to get all the settlements that they could with the exception of the ones that are big like the capital loans which they really didn't have a lot of wiggle room. The application was very simple and everything was automated. I can do everything, find everything, and get everything submitted online. It was fast and easy. Pacific Debt has also been excellent in communicating and answering all my questions, and getting some excellent results for me. My advocate, Nicole, is fantastic. She is quick to respond to all my questions and has done a great job in resolving everything for me. I had a $7,500 debt and she resolved it for about $750. It was awesome and saved me much.

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    Reviewed Feb. 11, 2017

    I was looking through several different companies, but I noticed that with Pacific Debt, we'd be given one person to work with. And since I didn't want to deal with different people, I decided to go with Pacific. At first, I was very unsure of it because I didn't know who or what to trust. But once I got a hold of the people there and they started calling me, telling me what was going go on, and how everything was going to work, it turned out to be a great experience. My goal was to find a house this year but I wanted to do this first, and I've been saving while paying this off. Now, I'm down to the end and was told that they were going to close me out by summer. I was so amazed to hear that.

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    Reviewed Feb. 11, 2017

    A friend told me about Pacific Debt and since I wanted to consolidate my debts, I contacted them and I'm so happy I did. Their reps were in touch pretty often, especially when we started. They wanted to make sure I understood everything and they kept me informed about what was going on. I'm working with Nicole right now and she's great. She always calls me and updates me on any news. I always get the statement from them every month and we're already making progress.

    I was with another company before but it was not as successful. But Pacific Debt contacted the creditors and made a deal with them. They're working right now on the biggest debt that I have that the other company couldn’t resolve. It started back in April and it'll be two years before Pacific Debt consolidates all my debts but it depends on the payment plan that we discussed. It's been a great experience so I'm continuing with them.

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    Reviewed Feb. 10, 2017

    I was overwhelmed and frustrated by debt, so contacting Pacific Debt was our last resort. They told us how the process worked and asked us how much debt we had and what were the circumstances behind it. I lost my job and my wife is on social security, so we had no choice. They understood us and they helped us through the process. They said that we're going step-by-step and even offered for me to check the Better Business Bureau to see their background. There were no issues against them, so I felt comfortable and then eventually got into the paperwork side of it.

    The initial phase of dealing with the customer care was very good and the transition to the account manager was fairly smooth. They're quick to respond to my emails, which is an easy way to contact them. Also, I was able to get a hold of them any time I needed them. Then if I called and they're not there right away, they'd get back to me quickly. Even though I had a lot of questions, they seemed to answer them fairly quickly. They also remind me that it's a slow process to go through. So hopefully, in a couple of years or so, we'll be cleared. We're in the process of settling one account and that the next one will be starting in about a little less than a month. As a whole, it's a relief in the sense that I don't have an enormous amount of money going out each month that never seem to be getting anywhere.

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    Reviewed Feb. 10, 2017

    My experience with Pacific Debt and my account manager, Brian **, couldn't be more positive. He has been courteous, caring and ready to help and offer advice during my entire process. He relates on a personal level that puts you at ease and does not embarrass you at your ignorance about the process. I am extremely satisfied.

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    Reviewed Feb. 10, 2017

    My daughter had used Pacific Debt and had a positive experience with them so I reached out to them because I had a lot of credit card debt. I am retired, on a fixed income, and couldn’t repay the debt. My experience with Pacific Debt has also been very positive. They have someone who takes the money out on a designated day every month, and we’ve been doing that for the last three years. And in three years, I only have $2,000 out of $25,000 left in debt so I’m very impressed with that. I have an excellent team leader, Brian, who takes the time to explain everything. There have been times when they have called me and asked if I do an extra $50 a month because they can make it a great and exciting deal. I couldn’t do it and they accepted that.

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    Response from Pacific Debt Relief

    Thank you so much for sharing your story. Most importantly, congratulations on retiring over $23000 in credit card debt in 3 years! We are almost there, we are looking forward to sending your completion package real soon!

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    Reviewed Feb. 9, 2017

    My husband and I had an overload of high credit card debt left over from his previous marriage and it was eating us alive. I was tired of fighting it every month, trying to make ends meet, so I talked it over with my husband and he said, "See what you can do." So I started doing some research and a gentleman referred me to Pacific Debt and we have been very happy with them.

    Bryan contacted us at least once a month and brought us up to par with everything that was going on. They have set up the amount that we could afford each month and it has gone smoothly except for Bank of America which put on a lien on our property. Pacific Debt worked with them, told them what we could afford, and that was it. The only thing that got to me was their attorneys tried to pull a fast one. Doing the lien on us was illegal because they agreed to the consolidation, and then they sneaked up that lien on us. But there was nothing we can do but to pay it off. We have paid off a string of debts and we're down to our last two. It has taken a tremendous amount of pressure off me because I pay the bills and I had to allot our limited income which comes from social security and my husband's pensions. I would recommend Pacific Debt to anyone.

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    Reviewed Feb. 9, 2017

    Dealing with my debt is easier now with Pacific Debt because I don't have to mail in the credit card statement. If I could, I'd give more a month, so I can get out of debt quicker, but I can't. I had a good experience with them and even my sister asked me about Pacific Debt, so I texted her the number I have in my phone book.

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    Customer ServiceStaffProcess

    Reviewed Feb. 9, 2017

    I was in debt and stressed so I got in contact with Pacific Debt. My experience with them has been pleasant and customer service has been good. I could email or call them anytime I wanted and they would be there. I'd send the letter and collection notices from my creditors to them and they'd contact the creditors and are able to negotiate a settlement on the accounts. The person who's been doing my account has settled several of the debts and has been taking care of contacting me and getting everything approved. It's been a smooth process so far. It seemed to have been working out all right and has made my life more predictable. I know where I'm at and I'm right at the end of the tunnel. Overall, it was easy and stress-free.

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    PriceStaff

    Reviewed Feb. 8, 2017

    I could not have had a better person helping me. She has been super great in helping me in so many ways. Very understanding and the staff all around, and very resourceful. I would recommend your company to anyone. The last company I with cost me a lot of money and didn't get much taken care of.

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    Reviewed Feb. 8, 2017

    So far I have been very please with Pacific Debt. Ellen have done a great job in handling my account. If I hear of anyone that need your service I well recommend them to you. Thank you for your help.

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    Staff

    Reviewed Feb. 8, 2017

    My rep, Brian was really a nice guy and I'm happy with him. I talk to him once every two weeks and I send him all my stuff. He gets a payment, then he asks me if it's okay and if I say yes, we'd go from there. At first, I didn't understand the crossroads, that it must be a separate account to have the money transferred, but I figured that's their bank. Pacific Debt has set me back a little bit, but I gotta learn how to not spend so much money because even though it's only $600, I'd still have to pay insurances and taxes.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2017

    A friend of mine told me that Pacific Debt was working with her on her debt, so I decided to try them. I get in contact with them once a month and they were good about staying in touch. I would also call if I wanted to pay a different time. In the past, creditors are calling me every time, but now my debts are being taken care of and they have it under control. They're doing a great job.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2017

    I was feeling hopeless and tired of paying the minimum on my credit card bills and not getting anywhere so I contacted Pacific Debt. They work with the creditors to get me out of debts. Everyone's been really nice. There was a little bit of miscommunication in the beginning but it comes down to me not asking the right questions with anything. But most of the time, if I have a question, I'll reach out and if I can't get a hold of my specific account person right then and there, she'll call me back within 10 minutes or email me.

    They're always very helpful and never hard to get a hold of, so I never feel like I'm at a loss. I always feel like I have someone to reach out to and that they're advocating for me. So far, I'm almost out of debt so that’s helping me a lot with being able to get on with my life, buy a house, and do the things I would like to do, and not be struggling with credit for the rest of my life as this country makes us do. It's been a good experience and I'm moving forward.

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    Staff

    Reviewed Feb. 7, 2017

    Everything is going pretty well with Pacific Debt. They were all helpful.

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    Customer ServiceTransparency

    Reviewed Feb. 7, 2017

    We had a serious problem with my work. We lost some jobs here in Houston and it was difficult for me to pay the bills at a time. So I decided to call Pacific Debt Inc and request help. I have a problem with my depression at that moment, but when they told me about how they could help me lose all my problems with my credit cards, I was more peaceful.

    Everything at this moment is better for me. I'm happy and satisfied. However, I need them to send me some statement about how they worked with my creditors because I don't have any info and I need to explain to my husband. I trust them because they take care of my creditors and they're doing what needs to be done, but my husband was a little bit concerned about the money and he asked what happened to it as I don't receive any papers by email. I also need to have that so I can prove in the future that I've been doing payments for these debts that I'm working out through them.

    I can recommend Pacific Debt to other people. I have a friend who was in despair because she has the same problem like me who have trouble with my credit card. But I need info to show her that they helped me a lot with my credit card and they were with me.

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    Pacific Debt Relief Company Information

    Company Name:
    Pacific Debt Inc.
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    750 B St., Ste. 1700
    City:
    San Diego
    State/Province:
    CA
    Postal Code:
    92101
    Country:
    United States
    Website:
    www.pacificdebt.com