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OneMain Financial Reviews

formerly Springleaf Financial

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About OneMain Financial

OneMain Financial offers personal loans online, by phone and in person at nearly 1,300 branches across 44 states. You can use OneMain loans for emergency bills, a vehicle, home improvement, debt consolidation, medical bills or nearly any other purpose. Loan amounts range from $1,500 to $30,000, and OneMain states funds may be available as soon as one hour after closing. It takes about five minutes to get prequalified, with no effect on your credit score. OneMain also offers three credit cards, called BrightWay, to a limited number of customers. The company says it will be expanding card availability to more customers soon.

Pros
  • Flexible term lengths from 24 to 60 months
  • Secured and unsecured loans and credit cards
  • Loans from $1,500 to $30,000
Cons
  • Charges an origination fee
  • Credit card products are limited to select customers
  • Services restricted in six states

OneMain Financial Reviews

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    Page 16 Reviews 2640 - 2840
    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Aug. 5, 2014

    This business is very dependable and Professional. They also make sure you understand all of the process to make your loan, with great Customer support and follow-up with all your paperwork. They set up your payment plan to your comfort zone, and give you lots of options. They returned your phone calls if you have any questions. And they are more than glad to help you in any way.

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    Verified purchase

    Reviewed Aug. 5, 2014

    Excellent and seamless.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Aug. 5, 2014

    What a wonderful way to get money when you desperately need it. Lori was fast and professional and did all she could to make my process easy, fast, and painless... springleaf was a blessing.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 5, 2014

    Springleaf was very professional and accessible in handling my loan request. There are companies that do not meet my standards in this regard. I am very appreciative of this company.

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    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed Aug. 5, 2014

    They were very nice and prompt about everything. I felt very comfortable about going there. They explained everything and made sure I understood.

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    Verified purchase
    Loan Process

    Reviewed Aug. 5, 2014

    Happy with my loan.

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    Verified purchase
    Staff

    Reviewed Aug. 5, 2014

    Leighann in the Carrollton, GA branch was excellent!

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    Verified purchase
    Online & AppStaffTransparency

    Reviewed Aug. 5, 2014

    The online application process was very simple; the in-office paperwork was explained well. The staff members were courteous and efficient.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 5, 2014

    Had a great experience with Springleaf. Loan officer very helpful. Loan was approved and picked up check next day!!

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    Verified purchase
    Staff

    Reviewed Aug. 5, 2014

    The local branch in Weatherford, OK was absolutely great and very friendly.

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    Verified purchase

    Reviewed Aug. 5, 2014

    The Best!!!

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    Verified purchase

    Reviewed Aug. 5, 2014

    Springleaf helped my family and me out, regardless of my credit score. Just wanted to say thanks.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Aug. 5, 2014

    The loan process was very quick and easy. The staff at the Azusa office were kind and helpful.

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    Verified purchase

    Reviewed Aug. 5, 2014

    Paid bills. Got new tires.

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    Verified purchase

    Reviewed Aug. 5, 2014

    Love everything about Springleaf.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Aug. 5, 2014

    The process was quick and flawless. I did appreciate Claudia's follow ups.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Aug. 5, 2014

    The Anaheim office was very helpful & knowledgeable on the loan I needed. Ms. Leticia ** was very helpful and answer every question I ask. Thank you, Springleaf in Anaheim office.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 5, 2014

    The lady who helped me on loan and she had good attitude and very patient with me...she is good worker!

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    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 5, 2014

    Fast and easy.

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    Verified purchase
    Staff

    Reviewed Aug. 5, 2014

    They are very courteous and professional. Nobody looked down on me due to my poor credit and they went above and beyond to help me out.

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    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 5, 2014

    Easy and fast.

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    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 5, 2014

    Very quick and friendly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 5, 2014

    Springleaf Financial was an answer to a prayer. We were able to reduce our monthly outgoing budget by more than 50%. The representative was very accommodating and professional. I highly recommend Springleaf for any financial need one might have.

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    Verified purchase
    Loan Process

    Reviewed Aug. 5, 2014

    It was a great experience.

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    Verified purchase

    Reviewed Aug. 5, 2014

    All 5 stars. Way to go!!!!!

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Aug. 5, 2014

    Great customer service by David phone representative and by Perla and Manuel from the La Habra Office. All were very professional and made the process easy and comfortable. I would recommend you to anyone I know looking for a loan. Thank you!

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    Verified purchase
    Staff

    Reviewed Aug. 5, 2014

    Staff was very kind and helpful.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 5, 2014

    Very satisfied with the process and the Loan Officer was extremely intelligent, but also down to earth and courteous. Helped me to receive the amount I needed with payments as affordable as possible.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 5, 2014

    I had a great experience working with Springleaf. Everything was explained clearly and my options were all explained. It was simple and straightforward. Everyone I worked with were quick to respond and pleasant. Is highly recommend.

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    Verified purchase
    Loan Process

    Reviewed Aug. 5, 2014

    I have applied for loans before but the Brandon, MS office was the best experience I've ever had - no ups and downs, no back and forth. I was in and out in about an hour and 30 minutes of that was just sitting there having a conversation with John about family and kids. Very good place to go. Good atmosphere to be around. I would gladly recommend them to everyone.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 5, 2014

    I enjoy the process. Polite employees.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Aug. 5, 2014

    This loan company helped me go on a vacation with my family. Their service is excellent and the loan application process was quick and easy. I have been dealing with this company for yours and they are my "go to" loan company!

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    Verified purchase

    Reviewed Aug. 5, 2014

    I needed a second chance to prove I can pay for a loan. They gave me a second chance.

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    Verified purchase
    Punctuality & SpeedLoan ProcessTransparency

    Reviewed Aug. 5, 2014

    Very nice service and process was fast and well explained.

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    Customer ServiceStaffRates

    Reviewed Aug. 5, 2014

    I was contacted by this company stating that I was pre-approved for a loan. When I called, the rep took some information from me. After a few questions - I got concerned because they started asking for my social security number and personal information. I asked the rep why they would ask me for all of this stuff and she stated that she ran my credit to see what I would be approved for. I NEVER authorized a hard credit check. I just wanted to know how much money the loan would cost me. Then I asked for a manager. I explained the situation and he mentioned that the credit pull was already done and that I may as well continue with the application. So I did. Next thing you know they are looking up information about my properties and wanted to know the age of my kids...things that I would never expect from a lender. THIS PLACE IS A SCAM AND WILL CON YOU INTO GETTING YOUR CREDIT PULLED THEN REQUIRE YOUR FIRST BORN TO GET ANYTHING DONE. THEY ARE LENDING AT RATES THAT ARE QUESTIONABLE AND PREDATORY.

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    OneMain Financial
    Response from OneMain Financial

    Hello. Thank you for sharing your experience with us. Springleaf Financial would like the opportunity to address your concerns. Please email executive.customercare@springleaf.com with your contact information and referencing this complaint so that we may investigate.

    Verified purchase
    Staff

    Reviewed Aug. 4, 2014

    I would highly recommend this company to anyone and I have in the last few days. They seemed to be there to help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 4, 2014

    Wonderful. All it took was a simple phone call. Within an hour or so my check was ready for pick up. Pleasure to do business with such nice and courteous staff. You don't find help like that these days. I recommend everyone to try them first! Springleaf help me when my bank of 35 years let me down!

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Aug. 3, 2014

    The customer service is good. The process is Fast - got my check fast. Would highly recommend them.

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    Verified purchase
    Loan Process

    Reviewed Aug. 3, 2014

    Very happy with the way my loan.

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    Verified purchase
    Staff

    Reviewed Aug. 2, 2014

    Once I submitted my application I didn't expect to be approved. But they gave me a chance. I will recommend them to anyone for their professionalism.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 1, 2014

    Very friendly and fast.

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    Customer ServiceLoan Process

    Reviewed Aug. 1, 2014

    After doing a lot of research, I opted for them because of the reviews they have. Even here it's all 4-5 star reviews. I pretty much knew that my bank is not going to give me a loan, because my credit history is "young", as they call it. I tried anyway and I did not get it. My score is good, 650-700, so I decided to go for Springleaf, because I found a fair amount of reviews saying people were approved with score lower than that, and a lot of people who were rejected by banks got approved with SL.

    I made my application online, and it took them a half of second - literally a half of a second - to notify me that my request was denied. I called customer service to ask for the reason and she just said "that is confident information"... Yes, MY information, so why won't you give it to me? She just said that I have to wait 30 days for official response, and that was it.

    Judging by reviews, "they don't treat you as a number", "you are a person, not a score", etc. But, in my case, I wasn't given a call, no options were offered, just a simple "no", without even telling me why. I was treated as statistics, just another number. I would give 0 stars, but, unfortunately, not many websites give you the option of 0 star review. I also give myself a 0 star review, because I was foolish enough to believe all those good reviews were true. Silly me...

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    Verified purchase
    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Aug. 1, 2014

    I was looking for a personal loan and remembered that I had had a previous loan with Springleaf so I called and the representative was very helpful. I was told what documents the underwriter would need and I faxed them over for review. Three hours later I was approved and made an appointment that same day to sign my loan documents and was given my check. All loan documents were explained to me as I was signing so that I knew what and why I was signing. I would recommend Springleaf for a loan.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 31, 2014

    I was very satisfied with the speed of the loan. I was happy to have such nice people to help me out.

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    Verified purchase
    Rates

    Reviewed July 31, 2014

    Was able to reduce present auto loan, where interest was high, to a lower interest rate & still get a loan.

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    Verified purchase
    Staff

    Reviewed July 31, 2014

    I was very pleased with the staff and the service. I will highly recommend.

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    Verified purchase
    Transparency

    Reviewed July 31, 2014

    Willing to work with me and explained things so I could understand.

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed July 30, 2014

    Excellent customer service. Quick and easy process. Helped me out of an emergency situation, even with less than perfect credit. I am very grateful and satisfied.

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    Verified purchase
    StaffLoan Process

    Reviewed July 30, 2014

    Spring Leaf is a great company. I highly recommend them if you need a loan. The employees are polite and courteous. The loan terms are straightforward. Getting a loan with them is easy and hassle free.

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    Verified purchase
    Loan Process

    Reviewed July 30, 2014

    My experience, after driving from Moses Lake to go through the loan process, was great and I would refer others to your business.

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    Verified purchase

    Reviewed July 30, 2014

    They help me get my credit score up, and made my bills more affordable.

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    Verified purchase
    StaffLoan Process

    Reviewed July 30, 2014

    Very great service and friendly staff. Couldn't get the money I ask for, but Amber worked to help me by giving 2500.00. Again, overall great experience.

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    I will most likely recommend people to go and apply. They were very nice and friendly. I can see another loan in the near future!!

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    Verified purchase
    StaffLoan Process

    Reviewed July 29, 2014

    The loan process was the easiest we've ever seen. The employees are very knowledgeable and friendly, from the moment we walked in the door. Being able to sign via computer is so much quicker and very minimum paperwork. Also great for the environment!

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed July 29, 2014

    Followed through, ease of process. Great Customer service.

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    Verified purchase

    Reviewed July 29, 2014

    Will do business with them again.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed July 29, 2014

    Short term loans. Short term loans are less expensive than at other short term loan companies and are not required to be paid back within 30 days. You can extend the loan with more interest. I have received large Loans and usually paid the loan early without any penalty. The staff has been courteous at all times. I have needed loans for funerals of dear relatives in other countries. I have been approved quickly to pay for airline tickets as soon as the office is open and forms are filled out.

    Approval has not taken long because I have called in my rest and information. I have received important information regarding documents I needed to bring into the office. This information is given to me in a professional manner. This saves me extra time, trips and gas money. I Can Pay For Insurance I Needs Case I Am incapacitated and cannot make the payments. I would recommend the company based on my positive experience.

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    Verified purchase
    StaffLoan Process

    Reviewed July 29, 2014

    Easy process. Worked with my loan officer on things needed. Will definitely consider Springleaf for future needs. My loan me was very nice and comforting.

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    Verified purchase
    StaffLoan Process

    Reviewed July 29, 2014

    I had a great experience and would recommend to family and friends.

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    The staff is excellent and most helpful. They're great!

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    Verified purchase
    Loan Process

    Reviewed July 29, 2014

    I just wanted to thank the Rio Rancho branch. They did a great job handling my loan.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2014

    Fast and friendly service with manageable payment plans.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2014

    The rep that helped us was super helpful, very knowledgeable and willing to accommodate our schedule. She made it quick and easy.

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    Loan Process

    Reviewed July 29, 2014

    The process was of ease from the application to disbursement. I would recommend Springleaf.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 29, 2014

    From beginning to end my loan application was handled very smoothly. Very helpful agents. The process was done in a very short time with no problems. I would recommend Springleaf to my friends. At first I went to a bank for a loan but their service was not as efficient as the service I received at Springleaf. They took too much time and I was in a hurry to have an answer. At Springleaf I was given courteous and helpful process to answer all my questions. I received my check and I was on my way satisfied and happy.

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    Verified purchase

    Reviewed July 29, 2014

    Highly recommend Springleaf for anyone's financial needs. I needed extra money that I didn't have at the time. Springleaf took care of my situation.

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    Verified purchase
    Rates

    Reviewed July 29, 2014

    Although their interest rate is high they were the only ones that would look past my real estate past. With the no prepayment penalty it makes sense.

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    Verified purchase
    StaffTransparency

    Reviewed July 29, 2014

    Marianna was very professional and I was comfortable with her. She took time to explain what I was signing. I didn't feel like I was getting tricked or scammed like other lending facilities.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2014

    Very friendly. Fast service, took about 20 minutes.

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    Verified purchase

    Reviewed July 29, 2014

    Very pleased with assistance received and the promptness.

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    Punctuality & Speed

    Reviewed July 29, 2014

    Quick and easy service.

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    They're great, worked well with me, help me a lot.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2014

    It was quick and easy.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 29, 2014

    I enjoyed being able to apply online and get most of my information done without even a phone call. The reps worked hard to weigh different options and talk to their manager to see what they could do to help me. At a time when I didn't think I could get any help, Springleaf came through conveniently. In office, they were understanding to my situation and helped to get my loan done quickly as possible. I got my check that day with great insurance benefits and left with a breath of fresh air.

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    Verified purchase

    Reviewed July 29, 2014

    Very welcoming and (Steve at the Spanaway office) was full of information and made things very simple.

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    Verified purchase
    Rates

    Reviewed July 29, 2014

    Springleaf help me when I needed a loan... I am very upset about the interest rates. So in the future I know I will not receive another loan because I never will paid interest like this again.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 29, 2014

    Loan Process was easy and loan officer was very knowledgeable about what she was doing and what I needed to do to get the loan process taken care of with no wasted time. She made it seem effortlessly.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 29, 2014

    Great people to deal with and the loan was fast and easy.

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    Verified purchase

    Reviewed July 29, 2014

    Thank you for all your help.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2014

    It took less than a couple of hours to get approved and have the money in hand. I greatly appreciate the ease and ability at a difficult time in my life.

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    Verified purchase

    Reviewed July 29, 2014

    Personal secured loan.

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    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed July 29, 2014

    Very well run office. Everyone was professional and exceeded my expectations. The whole process was very quick yet explained completely to my understanding.

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    Verified purchase
    StaffLoan Process

    Reviewed July 29, 2014

    The entire process was very easy and the staff were very friendly. Was very thankful they were there to help me in a pinch.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 29, 2014

    Very quick service and very professional. Loan didn't take long at all.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2014

    I was needing funds for vacation in order to attend a family reunion to see family that I haven't been able to see in 12 years due to my military career and other obstacles that life threw at me. I had money set aside for this trip but then my vehicle broke down and I had to spend what I had saved up. Springleaf was able to get me the money I needed plus a little bit more than what I was expecting so that my kids and I could take our trip.

    Due to their fast help I was able to spend a lot of time with my grandmother who just turned 75 and she was able to meet my kids for the first time. She is the last of my grandparents and I'm very close to her. I'm glad for Springleaf because they gave me the chance to see her again. Thank you Springleaf!!!

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 29, 2014

    The whole process was super fast and easy. Didn't take no time till I had my check!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 29, 2014

    If anyone needed a loan for anything we would automatically tell them to go to Springleaf. Ms. ** is always, always, willing to find a solution to any situation. She will stay in touch with you and if we have any question we know we can always call her and she'd either have the answer or would find the answer. She is truly an asset to Springleaf and we would RECOMMEND Springleaf to EVERYONE we know.

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    Verified purchase
    StaffLoan Process

    Reviewed July 29, 2014

    I had a great experience with Springleaf... Tey treated like a person not like my credit score..... The representative was very professional in his job and performed his job, I felt with accuracy and with fairness. I would recommend Springleaf to family and friends that are in need of that financial help but seem to not receive it nowhere else. Thank you Springleaf Financial for helping me in my time of need and making my dreams come true...

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    Verified purchase

    Reviewed July 29, 2014

    Springleaf helps me out a lot. I got to pay off some of my bills. They give me what I need to pay off some bills and plus have some money extra to do whatever I want to. Thank you Springleaf.

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    Verified purchase
    StaffLoan Process

    Reviewed July 29, 2014

    Applied online; received loan check within 5 hours of application. The staff was very friendly and helpful.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 29, 2014

    I was truly amazed the way this loan went so fast and so completely understandable. I recently lost my husband and needed to get some things paid off and had no idea how to go about it. This was my first experience of getting a loan by myself and was treated with respect and not made to feel like I was an incompetent person. I was not judged as some places do and I would recommend Springleaf to anyone who asks... I thank you for all the help you provided to me...

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2014

    A-1, fast and simple processing.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2014

    Helpful, quick, easy. I would totally recommend your company.

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    Verified purchase
    Online & AppLoan Process

    Reviewed July 29, 2014

    Getting a loan was easy with Springleaf. The application process is simple and getting my check was fast. I was actually surprised that I got the help I needed so easy... it was a breeze. Thanks Springleaf!

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    Verified purchase
    Loan Process

    Reviewed July 29, 2014

    Springleaf helped me when I had nowhere else to turn. I was very impressed with the overall experience!

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    Within just a few days of receiving the offer in the mail, I had a check in hand. The reps I talked to were also very friendly and helpful.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 29, 2014

    Loan officers were friendly and efficient. They took us immediately and the loan process went very quickly. I knew right away when I was on the phone that I was approved and how much I would be paying a month. I was very pleased with the service.

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    Verified purchase
    Customer Service

    Reviewed July 29, 2014

    Need a loan fast? Don't want a bunch of paperwork to fill out, endless hours of waiting for a response? Go to Springleaf.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2014

    Everything was handled quickly with very friendly service.

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    I give SpringLeaf 4 1/2 stars. They really will help you every way they can.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed July 29, 2014

    Springleaf made the process of borrowing easy. The people were friendly and having a branch close by made it even easier to deal with borrowing money. I felt safer dealing face to face rather than by phone or over the computer.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 29, 2014

    It was truly delightful working with Karen and I appreciate the quick process. I will definitely refer my friends/family to Springleaf and I will be a recurring customer. Please give Karen words of praise from me and thank you all for everything.

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    Verified purchase
    Customer Service

    Reviewed July 29, 2014

    The convenience and overall customer service were remarkable!!

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    The associates are super friendly and nice.

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    Verified purchase

    Reviewed July 29, 2014

    Getting a loan from Springleaf helped me give my family the vacation that we have needed for a couple of years. We had great fun and the relief of paying by the month and not at one time. Thanks Springleaf.

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    The only issue I came across during the loan process was the check distribution. Other than that staff was extremely friendly and knowledgeable.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2014

    The team was readily available and were extremely courteous and fast.

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    Verified purchase
    Loan Process

    Reviewed July 29, 2014

    The fastest, easiest loan I have ever received. 15 mins in and out. The banks can't do that.

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    Verified purchase
    Loan Process

    Reviewed July 29, 2014

    Was very satisfied with the whole loan process.

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    Verified purchase

    Reviewed July 29, 2014

    Satisfied with entire procedure.

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    Verified purchase
    Staff

    Reviewed July 29, 2014

    Thanks for being there for people who need financial help.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2014

    It's was great, quick and easy.

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    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed July 29, 2014

    The loan process didn't take long. They was careful with the information that you give them. The loan was explained in full details of repayment. Very excellent service.

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    Punctuality & Speed

    Reviewed July 29, 2014

    Fast, friendly and professional company.

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    Verified purchase
    Loan Process

    Reviewed July 28, 2014

    It was very easy to get the loan.

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    Verified purchase
    StaffLoan Process

    Reviewed July 27, 2014

    I would highly recommend Springleaf. The team was great to work with and the loan process was very easy.

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    Verified purchase

    Reviewed July 27, 2014

    Loan went smooth.

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    Loan Process

    Reviewed July 23, 2014

    This place has always been there for our loan needs and will help out if you have problems.

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    Verified purchase
    StaffLoan Process

    Reviewed July 22, 2014

    I went to Springfield because I needed money for some much needed car repairs. I filled out the application online, went into the office the next day and picked up a check. The process was extremely efficient and the people were very professional and courteous.

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    Verified purchase
    Staff

    Reviewed July 21, 2014

    Denise and Brooke were fantastic!

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    Verified purchase

    Reviewed July 19, 2014

    I loved the ease of use. It really helped my family!

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    Verified purchase

    Reviewed July 18, 2014

    Application was easily approved. Checks were handed over immediately. I was able to consolidate my bills and had money left over. This was the best thing financially I did in my life at this moment!!

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    Verified purchase
    StaffLoan Process

    Reviewed July 18, 2014

    I had an overall great experience! The staff was friendly and helpful and I would consider using them in the near future if need be.

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    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed July 18, 2014

    I have done business with this company before when they were American General and got great service from them. After seven years they still remember me. They still have my old records, which was really surprising. I walked into the So.S.F Ca. office on 7/14/14 to ask if I could get a loan for $1800 and was approved for $3000. The interest rate was high but the mo. payments was affordable, and I can even make double payments if I want. The process was fast, I was in and in less than 30 min. It's good they haven't change their customer service values.

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    Verified purchase
    Loan Process

    Reviewed July 17, 2014

    They helped me pay off my car loan. The loan payment was way cheaper than the car payment. It was completely easy and I’ll def use Springleaf again!

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 17, 2014

    The whole process was quick. No hassle. Thanks!

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    Verified purchase
    Loan Process

    Reviewed July 17, 2014

    Overall my experience was very good.

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    Loan Process

    Reviewed July 17, 2014

    I needed a small loan to consolidate and they made it so easy... I would definitely recommend them!

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    Verified purchase

    Reviewed July 17, 2014

    GREAT fast service. I will use springleaf again.

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    Verified purchase

    Reviewed July 17, 2014

    Very happy with service.

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    Verified purchase
    Loan Process

    Reviewed July 16, 2014

    I had the most wonderful experience with MS. Francis made it all so easy.

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    Verified purchase
    Staff

    Reviewed July 16, 2014

    After unsuccessfully trying to reestablish good credit for sometime now, I turned to Springleaf for help. In just a few months, I am confident that I'll be able to see a positive difference in my FICO credit scores. Fiscally, this makes good sense to me. The courteous and efficient staff at Springleaf are clearly in my corner. Thanks.

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    Verified purchase
    Loan Process

    Reviewed July 15, 2014

    1. We shouldn't have had to pay for a copy of the released title of a vehicle that we had used before for collateral. The DMV said that this was the responsibility of Springleaf to have sent back to us. It is only a small thing; and cost us only $10.00; but it's just the principle of the thing.

    2. It was my understanding that we would receive a copy of the loan documentation that we completed electronically online at the branch; however, one of the staff had to leave early that day; and it's only been a few days; so hopefully, we will receive copies of this documentation very soon.

    Other than those two relatively minor things; our experience was very satisfactory; and we would recommend them; and return to them in the future; if another loan is needed....once this loan is paid off.

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    Verified purchase
    Loan Process

    Reviewed July 15, 2014

    The experience overall was excellent, will definitely lend with them again, and would recommend them to anyone needing lending assistance.

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    Verified purchase
    Customer Service

    Reviewed July 15, 2014

    Great customer service!

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    Verified purchase
    Punctuality & Speed

    Reviewed July 15, 2014

    Loan was quick and very painless, could not have gone any easier.

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    Verified purchase

    Reviewed July 15, 2014

    Thanks for all your help.

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    Verified purchase
    Staff

    Reviewed July 15, 2014

    This is a great company and professional people that work there. When a loan is needed, look no further and get it here. They will work with you to get your needs met.

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    Verified purchase
    Staff

    Reviewed July 15, 2014

    Very good at what they do. Very concerned about me and my needs. Great staff.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 15, 2014

    The loan experience was quick and easy. The funds were available same day!

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    Verified purchase
    StaffLoan Process

    Reviewed July 15, 2014

    The staff in Brownsville office is very friendly, polite and knowledgeable. I'm very satisfied with the whole process and office personnel and my loan.

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    Verified purchase
    Loan ProcessTransparency

    Reviewed July 15, 2014

    I found the overall process and easy and well organized. The internet application was clear, the one-on-one interview was very personable.

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    Verified purchase
    Transparency

    Reviewed July 15, 2014

    Very helpful, explained terms and assisted me in getting what I needed. Dana was super pleasant.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 15, 2014

    I found the process to be smooth and quick. I would recommend Springleaf to anyone trying to achieve any financial goal.

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    Verified purchase
    StaffLoan Process

    Reviewed July 15, 2014

    It was a great experience. People are helpful and they will investigate all aspects of your situation to try to help.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 15, 2014

    Very professional and very quick in processing the loan.

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    Verified purchase
    StaffLoan Process

    Reviewed July 15, 2014

    Everyone in the branch was very helpful and courteous. This loan helped me to get my transmission replaced which was something I needed done very badly.

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    Verified purchase
    StaffLoan Process

    Reviewed July 15, 2014

    The loan officer at Springleaf was extremely helpful with the entire process. She was able to treat me as a person, and not just a credit score. I would definitely recommend anyone to the office in Santa Rosa, CA.

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    Verified purchase
    Staff

    Reviewed July 15, 2014

    Springleaf is wonderful!! The payments are very affordable and the time they give you to pay the loan back can't be beat. The staff was very courteous and friendly. Nicole at the Odessa branch was very helpful. I would definitely recommend Springleaf to my friends and family.

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    Verified purchase
    Customer Service

    Reviewed July 15, 2014

    I first applied and was denied. I called back and ask Kathy to reevaluate and I was approved.

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    Verified purchase
    Staff

    Reviewed July 15, 2014

    Very helpful and understanding of our situation.

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    Verified purchase
    Customer Service

    Reviewed July 15, 2014

    Customer service very good. A

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    Verified purchase
    Customer Service

    Reviewed July 14, 2014

    I really enjoyed the excellent customer service. I felt as though the office cared about our needs and provided it. I was very satisfied with the services given.

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    Verified purchase
    Loan Process

    Reviewed July 14, 2014

    Springleaf financial was of great help to us! We greatly appreciate all their help and guidance to get our loan! Would be more than happy to recommend spring leaf financial to anyone!

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    Verified purchase
    Staff

    Reviewed July 14, 2014

    Staff was very friendly and helping in any way they could. Took the time to sit down with me even after business hours.

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    Verified purchase

    Reviewed July 14, 2014

    I went to this company for a loan to get a new and improved CAC unit. I went to Springleaf on a Friday, and with Springleaf's help, I had this unit installed the next Tuesday.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 14, 2014

    Very efficient fast to work with, they know how to take care of a customer.

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    Verified purchase

    Reviewed July 14, 2014

    I was really please and I will recommend many more.

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    Verified purchase
    Staff

    Reviewed July 13, 2014

    They helped me when I needed it the most.

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    Verified purchase
    Staff

    Reviewed July 13, 2014

    Brianna ** is just an awesome representative to work with. We are very pleased with the help she was able to find us! We have already recommended some friends to Spring Leaf Financial.

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    Verified purchase

    Reviewed July 11, 2014

    This company is awesome. They helped me get back on my feet and helped with my credit.

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    Verified purchase

    Reviewed July 11, 2014

    SpringLeaf is Great! I would recommend it to family and friends.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 11, 2014

    It was very easy to secure a loan with Springleaf Financial. I did the application online in the evening and was approved and went and picked up my check the next day. It was very easy and fast and I was treated with respect the whole time. I would recommend Springleaf highly.

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    Verified purchase
    StaffRates

    Reviewed July 10, 2014

    This is a really easy way to obtain a loan at an interest rate similar to a credit card. They use advanced web services, so it is very easy, very efficient and the people are highly professional.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 10, 2014

    Process was easy and fast. Staff members very nice, understanding and professional.

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    Verified purchase
    StaffLoan Process

    Reviewed July 10, 2014

    The staff were very friendly and helpful. The process was easy and simple.

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    Verified purchase
    StaffLoan Process

    Reviewed July 10, 2014

    This was the most stress free, easy business transaction we have ever done. Our agent was professional and courteous. We could not have asked for a better experience.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 10, 2014

    I was very happy with the quick, friendly, and professional service I received. I got the money I needed with payments I could afford.

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    Verified purchase
    Loan ProcessTransparency

    Reviewed July 10, 2014

    From first contact, it was a very comfortable experience with them. They explained all the terms and were upfront about everything and I would do business with them again.

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    Verified purchase
    Punctuality & SpeedOnline & AppStaffLoan Process

    Reviewed July 10, 2014

    The application process was relatively quick and painless. Approval was equally as quick. I closed the loan in the local office, minutes from my home. Jennifer was very professional and was expeditious in the process.

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    Verified purchase
    Staff

    Reviewed July 10, 2014

    Great group of people to work with. Very efficient and willing to work with you to get your needs met.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 10, 2014

    My husband and I applied online for a home improvement loan on a Sunday. Monday morning, we spoke with someone from our local branch and had a check the very same day! I couldn't believe how fast and easy they made the process. The entire staff was also very friendly. By the next Monday, we had new carpet and are working on a deck.

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    Verified purchase
    StaffLoan Process

    Reviewed July 10, 2014

    Very friendly and easy to receive loan same day as applied.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 10, 2014

    Fast and easy.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed July 10, 2014

    Springleaf Financial's workers are very understanding. When we called I explained to them our situation they were wanting to do a lower amount, after a while they push through and got us what we needed. They were very patient and very understanding. We are very grateful that they were able to help us with our financial needs. They informed us of what all we needed and it was a very fast fast process. Thank you so much.

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    Verified purchase
    Staff

    Reviewed July 10, 2014

    I really feel it's a great company to get personal finance help. They try all kinds of ways to help you get financial help. They greet you with a smile and concerns.

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    Punctuality & SpeedStaff

    Reviewed July 10, 2014

    Fast, courteous service in my desperate time of need. Given respect every step of the way. Quickly approved.

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    Verified purchase
    StaffTransparency

    Reviewed July 10, 2014

    They sit down and explain everything to you. They even have life insurance for you and they are really nice people that always trying to help people. Plus I had no problems cashing my check. They told me where to go and I did, and was in and out of the bank with no problems.

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    Verified purchase
    Loan Process

    Reviewed July 9, 2014

    We needed extra funds for House Painting. We researched a number of loan options. Springleaf was the most reasonable loan option for the same amount of money.

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    Verified purchase
    Staff

    Reviewed July 9, 2014

    The people at Spring Leaf Financial are professional but "down home".

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    Verified purchase
    Punctuality & Speed

    Reviewed July 9, 2014

    Informational and fast.

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    Verified purchase
    Staff

    Reviewed July 9, 2014

    You are absolutely helpful. Thank you.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed July 9, 2014

    Excellent customer service throughout the loan process.

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    Verified purchase
    Punctuality & SpeedRates

    Reviewed July 9, 2014

    Best rate I could find on short notice and with bad credit. Fast and easy.

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    Staff

    Reviewed July 9, 2014

    We're so happy that you all could help my family and all were so nice. I will tell everyone about Springleaf. Thank you all so much.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 9, 2014

    Very friendly staff and quick with process.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 9, 2014

    I was amazed how quick they got me in and out. No more paperwork. The electronic way is great.

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    Verified purchase
    Loan Process

    Reviewed July 9, 2014

    The saying goes, third time is a charm. Luckily in this case I was highly satisfied with my first loan experience. Service was exceptional in all aspects. I would definitely recommend to anyone seeking a loan.

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    Verified purchase

    Reviewed July 9, 2014

    Barbara made it so easy. The paperwork was done and ready for me to sign when I got there. I was done in less than 30 minutes.

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    Verified purchase
    Loan Process

    Reviewed July 9, 2014

    Had a great experience at SpringLeaf... Quick application to fill out. Person contacted me same day. Made appt to meet at their office, filled out the paperwork and had a loan under an hour.... Left with a check in hand. Would do business again.

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    Verified purchase
    Rates

    Reviewed July 9, 2014

    This loan was more reasonable interest rates and help me resolve the cash day loan spiral... Thanks.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 9, 2014

    Quick and easy.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed July 9, 2014

    I have always had a good experience with Springleaf. I have had multiple loans with you and have always received great customer service & fast processing of the loans!!!

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    Verified purchase

    Reviewed July 9, 2014

    Easy application, quick services.

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    Verified purchase
    Loan Process

    Reviewed July 9, 2014

    Great experience. I would recommend this business to anyone.

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    Verified purchase
    Customer Service

    Reviewed July 8, 2014

    Would have liked to have had a list of acceptable documents required to obtain loan. Instead, I had to make several phone calls back to their office to find out what was required and accepted.

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    Verified purchase
    Staff

    Reviewed July 8, 2014

    Very professional, helpful and efficient.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 8, 2014

    I was very happy with the speed and friendliness of the process. Thank you.

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    Staff

    Reviewed July 8, 2014

    I would get a loan from you guys again. Very nice people. Very clean place... Thank you so very much... I hope I win...

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    Verified purchase
    StaffLoan Process

    Reviewed July 8, 2014

    Always professional, but always providing personal care and consideration when I have needed a loan for various reasons!

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    OneMain Financial Company Information

    Company Name:
    OneMain Financial
    Company Type:
    Public
    Ticker Symbol:
    OMF
    Year Founded:
    1912
    Formerly Named:
    Springleaf
    Address:
    NTBS-2320 6801 Colwell Blvd.
    City:
    Irving
    State/Province:
    TX
    Postal Code:
    75039
    Country:
    United States
    Website:
    www.onemainfinancial.com