OneMain Financial Reviews

The people were pleasant and explained everything. I had a previous loan with Springleaf before. Good for a time in need. Would recommend them.

My loan has helped me this time of year to get caught up on my bills. I would like to take the time to thank Springleaf for all their prompt and timely fashion of work. I will be recommending friends and family to use Springleaf in the future again. Thank you.

I have had a lot of experience with financial institutions and mostly have been satisfied, but my experience with the girls at my local office has been exceptional. They are so genuine, personal, understand my needs, and go out of their way to accommodate my needs. I have no problem in recommending them to my friends. I feel like family when I go into the office.

Springleaf is an excellent institution. They make getting a loan easy and pain free. The closing is a breeze and you don't leave with writer's cramps.

I love how they work with you and help you choose which is best for you as well as them so that they can still provide better service.

Best choice we made. Been with this company Springleaf.

My experience has been great. Although the loan was bigger than what I would usually try to take out, they were very cooperative with me. They had great service and I pay low monthly payments. I'd call it a win-win!

I have borrowed from Springleaf several times now and have always been helped expediently, courteously, and professionally. I highly recommend Springleaf for emergency funds - they can get you the funds the following day!

Like many others on here, I too was "pre-approved" for a loan of $6,000 but when I applied, they couldn't do anything. My credit wasn't good enough, but I think I make enough for one. And once again, after denied, I continued to receive offers in the mail. Which I consider a slap in the face especially since it was a hard inquiry.

I don't have perfect credit, but the staff was very helpful on getting me a loan that works for me and my budget.

The good at Springleaf: I like the way Springleaf work with me on my loan.

Most loan companies are out to just get your money, but with Springleaf they seem to genuinely care about helping you get the lowest rates possible for your needs! We had to get a loan through them to help us with having our 3rd child and they have been wonderful! All the staff have been exceptional in helping us divide payments when needed and they always let us know if we are able to refinance if need be. They also make sure we know what our payoff is when we go in to make a payment! It truly was a hassle free experience! Thank you all so much for your loving and caring atmosphere!

This was the easiest and most convenient way I have ever applied for a loan in my entire life. The representative that served me was focused on customer satisfaction and he explained everything to make it very understandable and was very kind and helpful.

Help me to pay my property taxes.

Very well mannered employees. I also thank them for giving me several options that I could use to help me better. There was no rushing me. Appreciate the loan and it was very quick. A very good company for all you needs. I give them a 10 for all they do.

Andrea was wonderful. She was very informative, quick, answered every question I had. Personable and friendly. I highly recommend her to everyone. Great job SpringLeaf!!!

My experience at my Local Office was very professional and friendly.

Very good, quick service. Having them direct deposit the check was helpful. Have had experience with local office before, always satisfied.

I wish the interest rate would be lower as I have re-opened many loans.

Everyone in the office were very helpful. I didn't feel as if they were just trying to give me a loan and rush me out the door. They Sat down with me and went over what they thought would be the best option for me. They didn't want me to take out too much of a loan and fall behind. To me that showed that they cared. I definitely would recommend Springleaf to a family member or friend and definitely would do business with them again.

I needed to sell my car, due to my insurance being so high, and Springleaf was able to help me by releasing my title and loaning me money to paid my insurance. I am now free of that car, and my insurance is being paid. They thank me for being a valuable customer and paying my bill on time.

The employees at Springleaf are accommodating, efficient and informative. They get 5 stars from me!!!

They were great.

I was in and out in 20 minutes!

Just an awesome experience.

The people were very friendly and it was easy.

Springleaf is a great company. The staff is always very friendly and easy to work with.

The staff was friendly and they made the process as simple as they could. Would definitely refer family and friends here.

Terry in Gloucester has always been a great help to us on all of our loans with Springleaf.

Very pleased with my experience with Springleaf. Process was not long. Very satisfied. Would go back for any personal matter. What I really like is that I didn't have for hours or days for an approval or to get my money. Very thankful for the service I received.

I have been a client of Springleaf Financial for many years and even with a changing staff, their professional service has not changed. I appreciate the opportunities that they give you and the assistance they provide in your time of need.

I have had loans with Springleaf for the last 15 or 20 years and have always gotten good service.

Springleaf is the place to go. They're very friendly. They work fast, don't have you waiting long.. I would tell everyone to give them a try.. You may walk in with a frown but leave with a smile.

Nobody likes getting a loan. Things happen and you just have to do what you must. I turned to Springleaf approximately a year or so ago and they were helpful in getting the amount I needed for debt consolidation. I wasn't behind on any, no late payments but I was ready for them to be paid off. Credit score was not good although that was the point of the credit accounts to increase score. After increasing it by some it still was at a poor rating and they still gave me what I needed. I paid on time every payment and really needed help recently although I still was paying on previous loan.

Like others, I kept getting pre-approved letters in the mail. I was pre-approved for $4,054 or in that range. I applied for $1500. Well, never got a call. I call and finally talk to Shay at the Hermitage, TN office. She wasn't very friendly. Well, I called her again and told there was nothing they could do. We don't have good credit but income is sufficient. Remove me from your pre-approved offer mailings!

I have been dealing with Springleaf Financial in Morganton, NC for the past few years. They have a great staff. Everyone is so friendly and helpful. They make you feel very comfortable while you're there, and each time they have taken care of all of my loan needs in a timely manner. I would highly recommend them to anyone.

I have been working with an employee at the Central office by the name of Jamie. When I first applied online I was called immediately and told I was approved for a $3000 loan as soon as they could verify my information. Since then I have been contacted no less than 10 times and asked to verify my information again and again in many different ways. When I called to speak with Jamie I was told she was sick and that no one else could help me. It has been 8 days and I still have not received my loan. When Jamie did return and I was able to speak with her and not her voicemail she was very rude and condescending and even aggressive towards me. I am very dissatisfied with this service and very disillusioned with this company and I will warn anyone I know against using their services. I hope that in the future they train their employees better with customer service skills as they are the first contact with the public.

Was highly recommend by Credit Karma. Applied and was denied for a $3000 loan. I was told that I didn't have much on my credit to obtain a loan. A week later I received mail that I was pre-approved for $5000+. What an insult. Thanks Credit Karma and Springleaf for the hard inquiry! And you don't get an answer as to if you're approved or not on the same day as the site promises.

I received a pre-approval notice in the mail at a time in which additional funds would help me tremendously health wise. Unfortunately, my insurance doesn't cover the treatment that I need to treat my tumors, so I have to pay out of pocket. That was explained to both loan officers that this is a pressing situation. Both Megan (? last name) and Nick ** were extremely helpful in assisting me in getting the required documents. I was told I was approved for a certain amount and enough to pay of 3 small cc bills which would come FedEx and the other funds direct deposited in my checking account.

Been dealing with Springleaf in Louisa for a few years and Linwood is the best. Never gets upset when you have millions of question and is always willing to go the extra mile to help.

Maurice ** the representative at the 35th St. Branch in Chicago was top notch! His 20 years experience shows he thoroughly knew his products! He put me at ease from the moment I stepped in. It has been almost if not more than 20 years since I have done business with this firm (previously it was American General). Since I came back I was blown away with their expansion of so many products! I'm so happy I didn't throw away the mailer but decided to investigate. I knew I wanted to do business with now Springleaf!

I was very impressed with Springleaf. Although the interest rate is a bit high I was impressed with the staff. I will continue to use them for my financial needs.

I have received 3 loans so far with Springleaf Financial and they have helped every time I have needed the help. The girls in the office, which is in Lake City, FL, are the best. I recommended one of my friends, but unfortunately she lived out of the area, so she entered her information online. I would recommend everyone to apply for a loan with Springleaf.

I absolutely love Springleaf! It was the easiest and most comfortable process I have ever experienced when getting a loan. They are very informative and they treated me with so much respect. I have gotten loans before and I was treated like I was committing a crime just because I needed a loan. This experience was very easy and the loan officer that I dealt with was so sweet and personable. When you are applying for a loan, the last thing you need to feel is agonizing stress. They also have lots of perks! I had lunch at Applebees on Springleaf from rewards I racked up! I would highly recommend them!

I have used Springleaf in the past and recently need them again. I made the phone call and within minutes they made it happen. Their customer service is top notch. I would recommend their services to any of my family and friends.

I was very pleased and stressed at the time of my application. Springleaf made it so easy. I needed money to bury my stillborn grandson and Springleaf approved me. That took a lot of stress away. I buried my grandson. Springleaf was very nice and I cried while filling out the application. I have never applied for a loan but I am glad I picked Springleaf. My payments are affordable. Thank you.

Springleaf Financial is awesome. Since my initial loan, they have always treated me with respect. I would recommend Springleaf to my family and friends. My first loan was through American General Finance but now they are Springleaf. A more green sounding name. Thank You very much Springleaf!

Springleaf has been a God send for us, and so hassle free. Thanks to them we paid off debts and finally have money in the bank. Everyone was so nice and so helpful. I have no complaints.

I applied for a loan with Springleaf online and I was approved. I got an email that said I had to call my local Springleaf office to speak with a loan officer so I did. The lady there told me I didn't qualify and she was very rude. I feel since I had been approved online then I should have gotten my loan. I do not recommend using Springleaf at all. It's a JOKE!!

I applied online for the loan and was told I would receive a call prominently. And I did. I gave a young man all of my personal information and was very explanatory toward all the questions I was asked. Then was told I would receive a call after 35 minutes. Well it is now well past a business day and still have received no call or email and they ran a hard inquiry on my credit. If I'm giving you my personal information, and you're running a hard inquiry on my credit I expect a phone call in the least, whether approved or denied. Without diligence the company seems like a scam. I do hope they touch base with me as they have all my information. But waiting around for money you wanted to receive isn't fair.

Springleaf did email me back and worked with me to get the loan we needed. They have been very kind with working with us, one bad apple in a group does not mean they are all bad apples. Thank you, Springleaf for giving us a chance.

I was needed to get money because I was in the process to moving and I went to Springleaf and they provide me with the loan fast and easy. That's why I recommend them and I am thinking to use them again in the future. Thanks Springleaf!

Due to an unfortunate series of events one of which being unexpected bills, a water leak, and car repairs needed I found myself in need of money. I tried many places before trying Springleaf and no one else would even finish the application because of my credit. The staff at Springleaf were kind and understanding. They went beyond anything I expected to help me get approved. While I knew the interest rate was going to be high I found it's only slightly higher than most credit cards I have seen.

I've never had a problem getting a loan. Everyone was very helpful. When I need anything else Springleaf will be my first choice for my loan needs.

I took a loan and knew that the interest will be high. I happened to look at my statement and noticed that the principal has not dropped much. Out of a $220 payment $217 was interest. How can this be? I contacted a debt management company and they will try and work with them to bring the interest down. How are they different from predatory lenders. I realize I was in need and don't have good credit, but should they do what they want since I don't have other options. I live in Washington state and some suggested I check in with the office of attorney general.

I took a chance and applied for a loan with Springleaf and to my surprise I was approved. I know this loan will help in obtaining the supplies I need to open up my new store. I applied one night and the next day was sent to a local office to sign papers and pick up ck. Excellent customer service and the rep at the location was extremely helpful and polite. I'll recommend their service to all my customers, family and friends.

I had a great experience, the staff was very knowledgeable and worked with me to come up with a loan that had a reasonable percentage rate for my consolidation loan. I highly recommend them for your loan needs.

My husband and I applied for a 5,000 dollar loan on Sunday night on their website and and we called Monday afternoon to find out what the status of our loan was. We were told they were still working on it and they would call us first thing Tuesday morning. They didn't. So I called Tuesday afternoon and was told they were still processing it and it would be the next day. They finally did call and told us the most they could give us would be $4100. Not what we applied for but we took it. The waiting on an answer and then not giving us what we applied for was disappointing. They promise fast results but don't deliver, but they were very friendly when we went to close on the paperwork.

I received a letter from Springleaf Financial telling me I was prequalified for $5,250.00. When I went to the website and I entered the code it came up that I was approved at 33.79% and 48 payments of $200.78. It then asked if we wanted another amount. We decided to ask for $6,000.00. I spoke with 2 women, I was told to call back in an hour and I did. I was then told to get a co-signer so my husband was going to take the loan out with me. When he called to give them his financial information they told he we were denied. When my husband called back and inquired how we could be denied if I was prequalified for the original $5,250.00 the woman who answered the phone said, "I'm not too sure." So I can't speak for anyone else but make sure the people you're dealing with at least know their product.

I love that the personnel are so friendly willing to help you. As soon as you walk in the door you get "Welcome to Springleaf. How can we help you today?" and they always have helped me with whatever situation comes up. So if you ever need help go over to Springleaf in Alex City and see Melissa. She is very nice and will help you any way she can.

I am satisfied with my experience with Springleaf! I contacted them right before closing time and I got a call back ten minutes later approved. The next day, I submitted the information that was required to secure my loan and the following day I received my check via UPS! Micheal ** (loan officer) was very helpful and very professional. My loan was under 4,000 with a payment of 125. I have read the other reviews and I'm hoping in the future I don't experience the hardship that a lot of other people have stated. So far, so good! I did receive a follow up call from Springleaf. Thanks!!

I needed a loan to pay off my dental care balance and also new tires for my car. I received a letter in the mail and decided to go online and apply. My phone rang almost immediately and my representative Carol, was on the line ready to help me with my needs. I was very impressed with her fast and friendly service. When I arrived at the branch in Leesburg, everyone spoke to me when I came in and Carol went right to work processing my loan. I was in and out within minutes and everything was explained to me with no problem understanding the fees and insurance. I would recommend if anyone is needing a loan to go to Springleaf Financial. They ROCK!

Like so many others I received a preapproval in the mail saying I was approved for $5,250.00 dollars and to log on to complete my loan which I did only to find out I had to call the office to complete the loan which I did and was asked a lot of questions which I answered every one of them and then was told he would get back to me. After a couple of hours he called to tell me I was not approved after all and that if I wanted a loan I would have to get a cosigner to go on the loan with me. Now after all that no loan and a hard inquiry on my credit report. So much for trying to improve my credit score. So thank you Springleaf.

I have two hard inquiries and I'm pretty sure they said they don't do them. The funny thing is I never got approved (which was fine). I told the rep that there was an application pending already and he lets us just start a new one. NO! He said someone was going to call me back in an hour. No one called me back and I could have got in contact with other people but I was waiting. This definitely unacceptable for a financial institution but I guess this is how they do business. I have a loan with them and I'm update so not sure why I wasn't approved, but believe once it's paid I WILL not be going back there!!! I want hard inquiries removed that is so advertised on their website.

I went to American General Finance at the time several times, and even went back when its name was changed to Springleaf Financial. All loans were paid off, last one being several years ago and the UCC Financial Statement (Lien(s)) were never removed from the records (county). Currently I am in the process of selling my house and my agent (lawyer) brought to my attention that the lien(s) were still in place. How disappointing after being a repeat customer.

They claim to be a lender for people with bad credit. I applied for a loan over a month ago. I was only looking for $1000 to pay off some small bills. I was told by the representative that called me to finish my online application that she was sending my application to the underwriters. At no point did she indicate that I was not approved nor did she say that I would need a co-signer or collateral. I waited a week a never heard from them so I called to check on the status of my loan.

After reading all the great reviews I decided to post one. Unlike everyone else my loan was not approved and I had to call for days without any response from the loan officer. I finally stopped calling and waited on my forwarding mail. However, I did recommend Springleaf for someone else. Every circumstance is different.

I was treated very good and got the payment I could afford. Was very pleased with the loan officer. I recommended them to my son and he got loan too.

I recently wrote a review on this site about how Springleaf wasted my time; I was approved for a loan, submitted most of the required documentation and was told after I had already been approved that the approval had been reversed because my loan term was longer than my estimated dated of separation (I am active duty AF). I was upset that after submitting almost everything that they asked and then doing a hard hit on my credit they had taken the loan away. I was contacted shortly by the company following the post of my first review on this site and they worked with me to get me my requested amount.

I found myself in a financial bind and I decided I wanted to consolidate my bills. Springleaf had been sending me mail for a pre-approved loan for at least six months. I finally went online and applied. I was referred to a local branch and the loan officer told me I would have to put my car up as collateral and it would have to be worth the value of the loan or more. This company is a predatory lender. The exact same tactics and the classic bait and switch. I promptly declined. I didn't get the loan and I have an inquiry on my credit report because they pull your credit. This company is not operating fairly or honestly and please do not trust the pre-approved mail. They actually wanted the title to my car. If that was the case I could have went to a sleazy title pawn office and got the same thing.

Springleaf went above and beyond to help me get the loan I needed. I would recommend them to anyone.

I was very happy with the help you gave me for debt consolidation. Was a big help. Thanks.

Springfield was very helpful and very friendly. Helped us get our loan right away. After having the loan for about 6 months they called us to see if we needed more money.

I applied for a debt consolidation loan online and called the office the next morning. It took a few calls throughout the day to actually speak to someone, but Maria was super helpful and super patient with me. I originally applied for a $5000 loan, hoping to pay off 4 credit cards and 2 personal loans and bring my monthly payment down from $365 to hopefully half of that. We were only approved for $3200.00 with a monthly payment for $171. I was able to pay off my 4 credit cards and my small loan to end up saving me only $60 a month. All in all, we were able to get the loan started and finished within 2 days, but only because of my husband's work schedule. Maria was so nice and patient and explained everything to me.

I was in need of a financial situation, where it was pertinent to get assistance with my situation. I informed Springleaf professional of my situation. She listened thoroughly, advised me and my problem was resolved.

Wasn't helpful when I lost my job. Reported me to a credit reporting agency prematurely. Been a long time customer but will never do business with them again.

We wanted to take out a personal loan to pay off medical debt. Our credit is not perfect, nor is it too bad. Springleaf approved us for more than we requested. They wanted to pay off one of our credit cards as well, and we also needed to put a vehicle up for collateral. According to our loan papers, that disappear after 24 hours, our first payment was due September 13th 2015. Our phones began ringing off the hook on the 6th of September. On the 9th, I paid the first payment of 145 and the CSR told me that my due date was the 3rd of every month. They would change it to the 13th, no problem.

Angela at the Springleaf Financial branch in Orange City asked me to supply her with some information and she said I was approved. Upon giving her this information for qualification I got a call a day and a half later. It says she could not do anything. Her attitude and demeanor was outrageous. She had a bad temper and she exploded - was loud language towards me. I thought it was a very unprofessional experience.

I applied to get a $5300 consolidation loan after receiving an offer in the mail and much like many other, received the immediate "You have been approved". Woke up the next morning to find a voicemail that was left at 12:34 am stating that they needed to verify my information. Later that morning I receive a call from Tara at the local branch. She was extremely pleasant and very professional. After collecting all of my information I was denied because my debt to income ratio was too high. In my offer, it was initially estimated at a payment of $177 per month and the debt I wanted to pay off had a payment that was greater than $600 per month.

Needed a loan for a car repair. Initially very helpful until the forms were signed. After, they didn't answer the phone nor return messages. The 1st bill I received didn't match my contract. Finally was able to get someone to answer and they were unable or unwilling to explain why they would took out more money from my back account (direct withdrawal) than contract said. "I don't know" or "That is weird" is not an appropriate answer!!! I borrowed money from elsewhere to pay the untrustworthy branch off. He even acted like the was doing me a favor by changing the numbers on the next auto-withdrawal to actually match my contract!!!

I noticed an extra $300 added onto my account, with no explanation, and spoke with a rep in August 2015. I was told it was a mistake and would be removed. I checked again in September 2015 and it had not been removed, so I called and spoke with another rep who said that they would investigate and decided if the charge should be removed. I told him I had written a check in the amount of $275 in June 2015, which was just about paid off before the addition showed up. The rep said that I would get a call back once the investigation was completed.

Currently maintain a credit score in the low 600s. Applied for a $ 1,400.00 unsecured personal loan and was immediately approved for $ 2,000.00. Received several E-Mails requiring verification of income and identity. Within 3 hours I was signing the closing paperwork and notified that the check had been sent via UPS overnight. I was turned down by the financial institution I have banked with for 20+ years and was instantly approved. I cannot thank the staff of Springleaf enough for their prompt, professional service.

I've been receiving ads in the mail telling me I've been pre-approved for a loan up to 10,000 or more. So after a few months of this, we apply and deal with a woman named Leah Ann. My husband applies online Thursday night and we receive a call Friday morning. I speak with a woman whom at the time, I don't catch her name, she speaks so fast then I confirm some stuff and she tells me she will get in touch with us by the end of the day. Well, the weekend rolls by and my husband had call her this morning (Monday). Well she informs us she can approve us for 7,500 and that she needs some more information. So then she lets my husband know what we needed to get to her and tells him how they are going to pay things off which didn't even help with our main issue, a motor for our work vehicle.

My loan was approved quickly. The people I dealt with were very nice and outgoing. I would recommend them to anyone. It was really a great experience.

I just recently applied for a loan for Springleaf. Although the staff was very nice, it still bothered me how I was only offered $2000. Well according to the staff she said maybe. I need at least $10,000 to help me out with bills that are drowning me so bad. A friend of mine told me I would be approved with no issue if my credit was at least 600 or above. Maybe I was able to get $2000 that would help in one or two bills or maybe not, the point of going to Springleaf was to get the whole amount that was needed to pay for my bills. Y'all are leaving me with no solutions and I completely ran out of options to find help. I rather had paid one loan than to have many other loans to pay and still drown myself to just try and pay every bill, one bill at a time... thanks for not helping.

The customer service during the loan process and after was outstanding. Submitting my required documents was very easy. I would recommend their business to anyone looking for a little financial help.

I had such difficulties with our old car loan that I decided to come to Springleaf for refinancing. With the old company, I could not get straight answers, was not able to talk to supervisors, and had two situations that I could not get resolved no matter how I tried (and I have significant business background). Our loan officer at Springleaf solved problems, made the refinance easy and fast, and he dealt with the old company on my behalf, taking the burden of a bad situation off my shoulders. I cannot say enough how much I appreciate Shawn ** of the Ravenna, Ohio Springleaf office. I will definitely give them my business again, and recommend them to friends.

I am very pleased with Springleaf Financial Services with a personal loan. The personnel were prompt, professional and courteous. I would recommend their business.

I applied for a loan, and was approved. But when I spoke to them they wanted to secure it on my vehicle. Okay, that's fine too. So I bring in the title, pay stubs, all this (astonished to be required) but I did, and was approved. And here's what they came up with: $10,600 loan, $372 x 48 months. Can anybody here do the math? That's $17,856. Or in other words, my borrowing $10,600 would cost me $7,256 in addition to the amount of $10,600. There are mafia families that offer better rates, and it's not even secured. This is beyond hardball interest - in fact, they are charging the maximum allowed by law - the same rate as a title loan company.

I have been a customer for 7 years and was very happy until 6 months ago. They gave me an initial loan 7 years ago for an HVAC unit at my house and when that was paid off they gave me loans two more times. The last loan was in 2014 because my dog got sick and I needed the money quickly for a vet specialist. At the end of 2014 my wife got sick and lost her job unexpectedly. I knew I could not afford my $275 payment any longer and called the branch to ask to restructure the terms so I could get a lower payment instead. They completely refused my request several times. They would say, "Sure we will be glad to help you" and then say "oh no, we can't adjust your loan terms, that's impossible".

They were very nice and professionals. I got help with the small loan that I needed in a very quick response. The monthly payments are affordable and I didn't have to buy any secondary products like insurance. Overall I'm 100% satisfied and yes I widely recommend Springleaf to others.

Took every piece of private info I had and basically did nothing but ask for more. Told us from day 1 we were approved for 3,000, we asked for 5,000 just to tell us they couldn't move any further. Because I hadn't worked the prior year, I was in school. But I didn't apply last year, I just got my certificate to work this year. With the funds to back up the loan. We were denied. We are livid!! Do not apply here. They want all your information just to deny you in the end.

I have had loans with them in the past and have always had a great experience. However, the last one I was forced into something that I neither wanted nor could afford! I was late on a two payments and had a pay day two days away, which I explained. I was coaxed into borrowing another $500 to catch my loan up, write a new loan and increase my balanced owed plus interest, I might add. After looking at my statement, the balance went from $3615.93 to a balance of $7411.35!!! How does that happen?

Was looking for a personal loan to get caught up on some debts. Springleaf was excellent and very easy process to go through. They were right on top of things and everything went through perfectly. Would definitely recommend and use again.

I had moved from Staunton Va. where they have an office. I dealt with patty, they put my small loan to the credit company. They took out a loan without my knowledge up until I received a letter from them. They responded that it was done for my car insurance. I told her I have NYS insurance. Now it's on my credit report. They committed a crimes. I'm disable.

I have received an offer in the mail several times from this company. I applied when I got the first one several years ago and was denied, and at the time my mom's credit was worse than mine and she got approved. So I received a few more offers in the mail and ignored them as there was no point to try again and get more credit inquiries. Received another offer today a few years later, so go online to apply, and it comes back denied again after my credit has improved so much over the past few years. This company is ridiculous, and wouldn't waste your time to apply. I called a branch to find out why it was denied, and they couldn't even tell me that, and the employees were very rude. I'll go elsewhere.

Very fast, efficient & friendly guys at the Niles, Ohio location.

Personnel was very cordial, professional, and held a personally comfortable atmosphere, not uptight like other businesses can be. Quick and enjoyable. Plan to continue to do business with this company in the future.

I already had a loan with Springleaf, but I needed to refinance due to an unexpected issue. I called and they asked a few questions. Within a couple of hours, the lady called me back and told me she had the loan approved and I could come in that afternoon to get the papers signed and get my check. It was so easy and everyone was so nice, but the best part was that I got the money right then. I am really grateful to them. They have been there when I needed them.

I had my second bad experience with Springleaf!! I have received in mail like most of us out here 2 different loan proposal, one 3 months ago and one 3 days ago. Both of them are approved until they call me to ask me tax form and bank statements, after all that they decline my offers even tough I have good credit and enough money coming in monthly. This money were used for down payment on a house but these unprofessional people are full of dirt. Don't apply for any of their loans because you're destroying your credit for no reason.

So I recently found myself in a financial bind with unsecured credit cards. I decided I needed to do a debt consolidation as I did not want to file bankruptcy. Since I received a letter from Springleaf informing me I was pre-qualified for $5,000, I decided to give it a try. I applied online, and moments later received a letter stating I was approved. Followed up with a phone call to the local branch, where I spoke with the personal loan specialist, she informed me I was approved for and could add my vehicle to the loan but receive $3500. I informed her this is not an option for me, I will not be adding my vehicle and that I would consider taking the loan and contact her within a day or two. I soon contacted her and was in the next day completing my loan application.

I applied online stating that I was self employed. They approved me. Then I get a call and they asked for like 7 forms of proof of income, etc. I submit them all and I get another call, "you need more proof that you actually clean for a living like commercial contracts." Ummm I'm a residential cleaner and what resident do you know signs a contract with a cleaner? Complete bull crap and a complete waste of my day. They asked for everything but my first born son and I quickly supplied it. Granted, my cleaning income and total deposits for 90 days was over 14 grand so why the hell wasn't I approved for a 2500 loan? Clearly my bank statements (going back years) proved that I could make the $98 monthly payment. Annoyed and will never use them again. Don't even feel comfortable with these people having my personal information. Borrower beware.

I had a death in the family and needed to get to my family's home to help. I got the loan inside of 45 min and was out of town in 20. Thank you!

Had a very good experience with them. They are very professional but also very friendly. Would recommend them to everyone.

I have been with Springleaf financial for many years. I go way back to American General that was the name prior. I've never had a problem with this finance company til they opened a branch in San Bernardino. They are rude and definitely not honest. I applied for a loan, it was approved. The loan officer (Anna) did not tell me if I wait a week to pick up the check, it would be minus $90.00 for interest. Wow really! if I could run in that day I would of but if I have to work to pay it back, be fair.

I applied for a loan online and received a call from my local branch... He went over a few things with me and said there is no need to send the loan to the underwriter when I advised him I did not have an automobile to use as collateral... I did however have a cosigner with significant income and very high credit score. I asked to submit my loan to the underwriter just to see but he refused.

The application process was a breeze. A representative called me and processed all the information he needed. Once we finished, he advised someone from my local branch would call me. Anthony, in Smyrna TN, called me and got additional information to finish up. I was approved for $2000 (so I was told). When I got to the branch, Anthony QUICKLY went over the information and come to find out, he added all kinds of insurance for unemployment and disability... told me it was "built into the loan"-- thinking that I didn't have the option to opt out of it. By the time we finished the actual amount I was approved for was 2500.00 but 500.00 of that went to all the insurance premiums that were "built into the loan". The payments per month aren't bad but its very discouraging to know these kind of tactics are used. I'm paying this loan off ASAP and never using this service again all because a loan officer strong armed me into the extras added into my loan.

My husband and I got a second mortgage thru American General Finance before they changed to Springleaf Finance. It took a while but finally paid it the loan off (after name change) several years ago and was very proud of paying off this debt even though we have never received the pay off paperwork. The reason I am now wasting my time to comment is because I received a letter in the mail today from a collection agency on the same account that has been paid off for 3 years or more. How does a paid in full account end up in the hands of some fishy collection agency. Is this the reason why we never received the paperwork, so it could be sold as a bad debt. Thanks for all of the future harassment we will now be receiving.

I have spoken to customer service several times. Told them my situation. My wife lost her job, my hours were cut at work. I told them to help me out to lower my payments or interest. They would not work with me, no less than 6 months I'm being sued. The letter says that I got personally delivered to my door stating that all I said to customer service "I will pay". They don't care about you. All they care is about their money.

We applied 2 weeks ago for a loan of $2,500 for a motorcycle. They told us we needed a cosigner, so my mom volunteered. She called them at least 4 times and they never called her back. My fiancé had to call them and ask why they wouldn't answer their phone and the woman said she'd call before she went on lunch and so we waited and she didn't call so we call back and a man answered and said she had already went to lunch and would call when she got back. She ended up calling my mom at 4:30 and when she was done she said she would call my fiancé with an answer as to if we got the loan or not and she never called.

I currently have a Credit Karma account. I was recommended to apply for a loan through Springleaf to help pay off the few debts that I have. I applied through Springleaf and did the application and was approved for $2,000. Which I was excited about. Finally I can pay off my debts and get back in good standing. I was upset about the high interest rates but that didn't matter because I was going to pay it back soon. The next day a Springleaf representative spoke with me and stated that I had to just provide verification of employment by emailing my paycheck stub to verify the monthly amount that I get from my job. I also informed the representative that I wanted to see if I can qualify for 5,000. She stated that she will have to do full application and then go from there. I stated okay.

I needed a loan right away, so after seeing a commercial on TV, I went in got situated right away. Very nice friendly employees. They got things in order and the next day I went in and went through the process of obtaining a loan that worked for me and my family. Questions were answered well, clear direction for the loan and what we were getting that day. It is a great place to get a loan, for whatever one person may need. I was well taken care of. I would go back again to get a loan if I ever needed one.

I went online to apply for a personal loan of $7000 that we need for a down payment towards a mobile home. We gave up our home of 20+ years in a bankruptcy filing and just received our discharge. So it is urgent that we obtain other living arrangements. When the site suggested Springleaf Financial, we were very pleased, we had dealt with the Cincinnati, Ohio. Tri-County office in the past. So I phone them BUT I was told since this was our 2nd bankruptcy, even though it is now discharged they cannot even consider our application. WHY did the website recommend them if they cannot offer their services? I do not understand. We had good standing with Springleaf. I would like to know if this is Company policy or just the branch we dealt with policy? Thank you.

After reading fair reviews to receive loans with Springleaf, I gave it a try. My husband and I lost most of our assets in 2009. Like many other Americans the economy of that year took a toll on us. After attending financial workshops my husband and I were directed to NOT file BK and let our finances go, re-establish new credit, and rebuild. We have done so, however the past seems to haunt us! With time on our side, a great auto finance history, and a FICO of over 600 we thought a much needed small personal loan would be considered simple with Springleaf. I am very skeptical of having my credit hit as I don't like ANY dings. That said, I WON'T HAVE MY CREDIT PULLED, unless the opportunity looks promising.

Linda ** at the Springfield, PA location was awesome! She went above and beyond to help me. She explained everything and worked with me.

I was very satisfied with the way our representative helped us in obtaining a loan. Cory was very professional, friendly and a great person who made us feel at ease with the process. I would highly recommend this business to anyone who would like to gain financial independence.

I found Springleaf Financial online and based on some reviews was happy to find a location near my area. I filled out an app. online. Within about 2 seconds, it returned "my app. couldn't be approved". A few days later I received an email stating why my app. was denied. I'm curious how a person can have a 677 credit score, apply for a loan focused on those with bad credit and be denied. Then under Principal Reasons For Denial, they stated that it was because of my "type of residency". Wow Springleaf I didn't know that renting was a bad residency status to have to apply for a loan with your institution. Additionally it stated that denial was due to "insufficient recent activity". However like I said my credit score is 677. I don't like to drown in debt and this company punishes people for that. Going forward like this, this company will have more than one problem on their hands.

Expensive money at 30% only if you need it. Cheaper than Payday though. Staff very helpful/friendly but higher rate than lots of other 3rd party lenders. Santander car loan is 15.5%. I know my car is poor to fair, but other 3rd party lenders are less. I even got a 10% car loan with Ally Bank.

I applied for the loan over the internet and got approved! Went in the very next day to get the money by check and it was very simple and hassle free. I did have to put my car up for collateral but I am okay with that since I'll be making my payments. The people were very friendly and made me feel welcome and not ashamed to ask for help! We needed this money to help with some medical bills from my daughter and it helped out tremendously... I will definitely be doing business with them again. ;)

I was truly excited that I was able to get a loan. I had to use my vehicle as collateral, but I'd been off work over a month and truly needed the funds. I'm very satisfied with the customer service as well. Reading other reviews, I am disappointed that the insurance is optional. It appeared to just be part of the loan requirements. The only thing I truly didn't care for was how long I was there and that the manager had a loud voice, so others were able to hear everything. She was extremely kind though and very positive.

The people were very friendly and helpful. They were very quick at getting me through the process as well. I was in and out in 15 minutes. I would recommend them without hesitation.

I was highly disappointed in the service provided to me. I was turn down for a loan after waiting a week for a response. I called to check on the loan when I was told the person handling my account would be out for 4 days. When she finally returned, I was denied without a reason. How can you base a decision on very minimal information. I was sent an approval letter in the mail; yet, I was denied when I responded to the letter. How can one minute I'm approved, and the next minute I'm not. I don't recommend to anyone in serious need of financial help. Highly a waste of my time.

Friendly people and great customer services, with a no-hassle process of obtaining a loan.

I received a letter stating I was pre-qualified for a loan to consolidate my debt and medical expenses. I decided to go ahead with it since I just had a baby 7 weeks ago and was feeling a little overwhelmed with the bills coming in. I applied and received a call the following day saying I was denied. No problem, I can work things out. My problem is this. My credit score wasn't THAT great but it was considered fair. I pulled my credit report the same day as applying for this "pre-qualified loan" and it knocked me down to poor credit rating and 20 points off my score. That is ridiculous! For a company who promotes themselves as being debt consolidators and people who can help fix your credit you all just took away the years I spent getting my score above a 660. SO THANK YOU FOR THAT. I will never recommend this place or look to you guys for future assistance if I need it.

I am a existing customer who has a loan with Springleaf. I was told that I could make another loan after 6 months. So, I called Springleaf and applied over the phone with Edith the Manager. Edith took my info and then said she would call back. Another clerk called and told me I could come in because I was approved. Before I could end the call Edith the Manager grabbed the phone from the clerk and begin yelling at me loud enough so her employees could hear her and asked me why do I need the money. I didn't know Springleaf would hire a manager who is so unprofessional so I declined the loan.

Received a loan to catch up on some bills & they actually gave me more than I expected which was a pleasant surprise at the time. Customer service was awesome & I did not feel pressured to purchase additional products. I was literally "in & out" & was able to complete my errands for the day. Would definitely recommend to others & would use them again if necessary.

I applied with Springleaf Financial twice within 2 months, got rejected both times. I needed a 3000 to catch up on bills since my father passed away late last year. I decided to take this loan at the Canton, OH office because it was convenient. The employee were very nice but could not help me because of the amount I requested, 3000. I told them it was temporary til my father's estate closed in September and I could repay in full by November being safe and still got denied. So much for trying and wanting to help. Someone help.

Recently my husband and I went online to start a loan process. Springleaf contacted me almost immediately by email. I told them what we wanted. They followed up with a phone call, told me what documents they needed and we met the next day to complete the loan. All signatures were done online, so no bulky paperwork to carry out. Our Hands didn't get tired from all the signing. Just clicked the mouse a few times. Our copies were all in an email. Now saved to the computer. Love this process, so much better.

You don't advertise yourself as a company that helps people with credit problems and then treat them just like any bank would. I requested 5000 for debt consolidation and got an email telling me it was approved. Got my hopes up that finally after years of struggling, someone was finally going to help. Got the phone call. She took more information said I would hear back to finalize everything. Get the call back and I have been turned down. Thanks for nothing. Is it too much to ask for to help a friggin struggling veteran.

This company was a pleasure to work with! They were quick with their decision, paperwork and was very friendly! They explained everything thoroughly. I would highly recommend them to all my friends and family. Thank you Springleaf for your trust in me!

After being sent a pre-approval offer, I decided to apply since I have been wanted to repair my credit and did not know where to start. Based on the website and the way it's being advertised, it states that their services are for credit repair. I was excited knowing there was a company out there that can consolidate my cards with knowing that my credit needed repair. DUH! Credit repair means the credit is damaged maybe with late payments or over-limits or over-utilization, etc. Well I applied and was then prompted to a screen that stated that a rep will be in contact with me within 15 minutes. Well 30 minutes later, still NO CALL. But I understood, a lot of work so I will call myself. I was attended by a wonderful rep, very sweet. She asked me several questions and reassured me that I should be fine. I was under the 60% limit and that I will be approved. Well, I called in to get a status and then I was told I was denied due to income.

I used the Credit Karma site just to get a rate. It said that it would not affect my credit score and the next day I get notice of a hard pull. Called Springleaf but no one can seem to find any file for me. My score dropped but no real application was done. Trying to call and get it removed is very difficult. Seems No one knows anything except my credit report.

I was able to do most of the application online and the woman I had contact with was wonderful. I was approved online for my loan and had to go to the office only once to sign some paperwork and pick up my check.

Love the service I got. Thank you for the way you helped me. You were kind and friendly.

I needed some cash quick and the loan officer was a great help. Completed the application and was approved quickly. Got a check the same day! Was a life saver, this eased my mind and stress.

I was very pleased with the service I receive. The people was very nice. I would recommend them. I hope in the near future I will get the same courtesy.

I promise you this is the best experience I've ever had getting a loan. The staff was very accurate and stayed in touch with me throughout the process and fast at what they do! Very reliable! Polite! Rates, awesome!! 5 star.

Everyone at Springleaf financial was professional and friendly. I applied for a 10000$ loan but was only approved for a 2500$ loan. Interest rate is higher but I am willing to pay and bring up my score which is 648 right now. THANK YOU everyone at Springleaf financial in Uniontown, PA! Will recommend.

I went to Springleaf Financial and got approved for a loan in April. Michael was the person that I spoke to and at first, I told him that I just wanted to get enough to pay off a $6,000 debt. He told me that they could pay my car off and give me extra money to help me out. I was also told that it would be wise to get insurance in the event I was not able to make my loan payments. I agreed and my first payment was due in May, which I made and a second loan payment in June.

I am in the process of rebuilding my credit after a divorce and the difficulties that go with that. I have several unsecured credit cards and two car loans. I make very good money so my debt to income ratio is in a very good place. I received a letter in the mail saying I was pre-approved for a personal loan with verbiage leading me to believe they had the necessary background information already. I was prompted to go to the website, enter the pre-approval code and the loan would be processed. When I did so I immediately received a "hard hit" on my credit report. I was contacted by an associate who informed me that I did not have anything that would secure the loan and was denied. Unethical practices and a complete waste of time.

Oct 3, 2014 called the local office and spoke with someone. They asked questions and ran my credit and quickly denied me. She was very rude and now I have a hard inquiry and then I receive a pre approval letter in the mail a week ago. Why would you send me that when I was denied - no questions asked? I should of done my research and not even bothered with talking to this company. So unprofessional.

The personnel at Springleaf were professional, courteous, and precise. They do all they can to help you.

I was a customer of Springleaf for approximately 3 years. I was getting closer to paying them off. They are a good solution if you do not have good credit. I called to see if I could get a little more on my loan. After going back and forth for a few days, they asked for paystubs. I sent this to them. My direct deposit stub does not have the name of our company, as they do not print the direct deposits on check stock. I said I could print them out a statement or get a letter from my employer stating my pay and to verify that I am still employed with the same company for 8 years. They said they will not take that and denied me without even verifying employment.

Springleaf appeared to have a professional demeanor in the beginning of the business relationship. However, everything changed once I attempted to payoff my loan and voiced questions about the interest of the loan. The representatives could never answer if the interest is compounded daily or monthly, monthly interest and what is the interest rate? So once I tried to start paying online to avoid the annoying calls and inconsistent professional attitudes towards my questions.. my account number was changed and eventually I couldn't logged on to pay online. I finally walked into the store to just payoff the loan in full and was hit with a balloon interest. I will never use, recommend or speak positive on this leech sucking company... Springleaf!!!

I was told that this was a very good company, who works with less than perfect credit. However, I have had very little contact with them at all. I filled out the application almost two weeks ago. I was told someone would get in contact with me. When that didn't happen I called them, they took a little more info from me and I was told that I would hear back in the next few days. WRONG!!! Some days I called and no one answered, all I got is a machine. I was told two days ago that they still didn't have an answer and someone would get back to me. WRONG AGAIN. I have heard no before so that's not a problem for me but at least give me an answer. I started a new job and with any new job you have to work about two weeks in the hole. This was money I needed for an emergency. At the very least someone should have contacted me. Now I need the complaints department!!!

I was approved for a smaller loan almost a year ago which I was very pleased with (although the person that helped me told me the loan would be for 12 months). Well it ended up being for 24 months. I let that slide since it was a very small amount to pay each month. I have faithfully paid this loan back each month. I recently called to apply for a larger loan to pay off my 401k loan and was going to pay back Springleaf in less than 2 months!!! I was DENIED!!! The guy I spoke to had me very very upset!

I received a prequalified offer in the mail and since I knew I could pay it off in an earlier time frame, thought it would be good to pay off some bills and hopefully improve my credit. I talked to my local branch first to get some basic information regarding loan interest, etc and felt comfortable as they were very polite and helpful on the phone. However, after applying online and agreeing to a hard inquiry on my credit report, I was denied due to my student loans which I am not even paying on yet and don't plan to be paying on for a few more years but because they are listed on my credit report, I was denied, even with collateral.

I am Shane **. I got a letter in the mail from Springleaf Financial saying I was pre-qualified for a loan amount of $5,200. The guy ran my credit, and said my credit was good. Then he denied me without even trying. Rude.

I applied for a $3000 loan to consolidate my bills on Friday August 14th. I was contacted by Springleaf a few minutes after I applied. The employee asked me to verify all of the information on my application, and said she couldn't verify my income because I have only worked at my current place of employment for a few months. I completely understand that. She said she was going to call my co-applicant, which was my father, to verify all of his information. He wasn't able to make it to the phone, and the employee left him a voicemail with their personal extension. About an hour or so later when he was free, he called back and received no answer, so he left them a voicemail.

Applied for the loan - was told several times was approved. Went, jumped through all their hoops and after 4 days of different garbage they asked for they said they could not proceed. Stay away from this place. They're nothing but a bottom feeding company that lies really bad to you and they say they call you back... Don't hold your breath they don't. Also if you apply for a loan...they will tell you they got you approved but I find they just what your information so they can sell it and others can send you text and worthless emails... Stay away from Springleaf - bad, really bad.