OneMain Financial Reviews

Springleaf is awesome. They helped us by giving us a loan even with our less than perfect credit.

Dealing with Springleaf, has been a great experience. The staff and crew are very helpful, friendly and concerned about my situation. I wouldn't deal with any other auto title loan company, besides Springleaf! Two thumbs up.

Springleaf helped me catch up on some problems.

Have a great customer service, very polite and meet all my expectations. I recommend Springleaf to everyone I know. Thanks for your service.

Everything is fine. Thanks.

Excellent company with highly skilled professionals staff to assist you and your family with your financial services that fits your needs. A seamless, efficient closing and they offer the options of direct deposit, or providing you with a check and a nearby affiliate bank that will cash your check.

Very friendly. Was able to get the loan I wanted. Customer service is excellent. I would and have recommended Springleaf to family and friends.

These gals have got this loan thing to an art. They are fast & friendly and professional! They make it easy for my husband and I to get the funds we need!

I received great service with no hassle in obtaining a loan from Springleaf.

Everything was fine. From the manager on down. Handled professionally. Nice, friendly and helpful.

I will continue to with this company.

Since I apply for my first loan me and my husband were very pleased with the service and the personnel was very helpful.

Love Springleaf staff. Very helpful and knowledgeable.

I am very pleased with my loan I received from Springleaf. I'd like to thank everyone who helped me to do this and I look forward to doing business in the future.

Increased health problems combined with a 2008 failed economy made it necessary to sell my home and other assets and required that I draw upon my money market accounts and other savings to pay monthly bills. I cut every corner I could think of. My clothes were from friends and Goodwill. I signed on with SDGE which reported my expenditures and helped me control use of electricity. TWC worked with me as a special needs customer. When finally I needed glasses and dental work I took advantage of a cash back and rewards promotion and obtained a credit card from Chase Bank. I accomplished a balance transfer to pay off State Farm Visa in amount of $1,000. I very quickly returned to using that visa for necessities. I decided this year that with an approaching rent increase I could no longer afford to stay in the apartment I have enjoyed for four years.

Very easy and short time without headache, just talk on the phone and go pick up money.

I have had two loans with Springleaf. The personnel are very helpful and I appreciate the attention given to processing my loans promptly.

Great staff/people to work with, and ease of loan application and process at the 8440 Burnet rd., Austin TX office. They handled and treated me with the utmost respect and courtesy. The process was smooth and quick. Could not have expected it to be so smooth. Great company and people. Will be customer again.

Very easy to work with... Excellent customer service and can always count on them when I need a little extra cash.

The office I visited in Huntsville, Alabama was exceptional. The employees was very nice and very helpful. They informed me of all my options about the insurance, and everything else Springleaf has to offer. I was greatly pleased with the service, and I will recommend friends and family to Springleaf.

I have had a good experience with Springleaf Financial. I needed assistance to get my bills on track and Springleaf was able to provide this service. Thank you.

I work outside underground construction; when the weather doesn't cooperate I cannot work so being able to receive a loan help when times are slow.

My experience with Springleaf was great! Overall it was pretty fast service and everyone was nice and offering. Thanks for everything!

I needed to skip a payment one time, Adam was very understanding - did not charge me a late fee. That was so helpful.

My experience with Springleaf was very pleasant. They didn't pressure me into getting extra things that I didn't need and they helped me with all of my financial needs.

The people in the Auburn Office were very helpful and explained all the options to me. They were able to help me with a loan when I really needed it.

Ease of loan renewals, professional and very friendly staff.

Customer service was very nice and informable. The service is very nice and they made me feel real comfortable. I was glad I went.

I have been working with Springleaf Financial for many years and they have never let me down. They always try to meet my financial needs and are very cooperative whenever I need to close my account and perhaps even open a new one in the future. I love this flexibility that I have with them. The workers Lilly and Eddie have especially been helpful with meeting my financial needs. I appreciate all of their help.

I am very satisfied with Springleaf. I have been doing business with them for about 12 years now and they have always helped me out when I needed them. I would recommend them. The loan representatives I use are always polite and nice when I go in and they know me on a first name basis.

Great customer service. Friendly people and do anything to help.

I been using Springleaf Financial now for two years. They have an excellent staff, that does their best to meet your loan needs. You can even start your process from the comfort of your home, as long as you have a computer and internet connection. I would recommend to anyone.

Fast and friendly service makes for a good company. I felt welcomed and I felt that my business there was appreciated. Respect and kindness makes for good customer service. If the need arises I will be referring friends and family to Springleaf Financial.

The people at Springleaf are very prompt and great at their job. Very quick to help in time of need.

I enjoy talking to the ladies in the office, they are so friendly and warm. Very understanding of my needs. They always have a smile on their faces every time I go in. So bright and warm in the office, nice to go in and sit and chat. I would let my friends and family go there.

My customer service rep is outstanding. Above and beyond. No joke, you people really help and care.

My own financial institution was not able to help a few years back and then I found you and it has been a very good thing, especially for the emergencies I have had. Thank you very much.

A very personalized service, professionally administered and with a genuine concern for my time. I couldn't ask for a more pleasant experience.

Springleaf was there when I needed them.

My husband and I are in the middle of making home repairs and needed the extra cash to complete the work before the Christmas holidays. Springleaf made it possible as they handled my request quickly and in a very professional manner. I am comfortable referring friends and family to Springleaf with any financial needs they may have. Thank you for your great service!

Very polite, answered all questions and speedy service.

The entire process was quick, fast & easy. Would give your name to anyone I know of wanting a loan.

Have been with this company for quite a few years. Always satisfied and always willing to work with you.

Great service in a timely manner.

Service overall was excellent.

We currently have a roof leak in four areas is the purpose of the loan.

Great people. Great service. They will do all they can do to get you the loan you're looking for.

I would recommend Springleaf to all my family and friends and others because of the good service and fast loan process. The loans have helped me a lot when I needed them. Thank you Springleaf.

Everyone was courteous and knowledgeable of their job. Springleaf has helped me build my credit and I highly recommend them to anyone!

The staff at the Tarboro Branch was very helpful and considerate of my needs/wishes. They worked with me and made sure they were meeting those needs. It was a nice experience.

Every time I walk into your office or call Springleaf on the phone, the service is awesome. Payments are easy to deal with and I am always taken care of.

Great customer service and will work with you.

I've been dealing with Springleaf financial for the past 8 years on my loans that I have needed and I continue to use them because of the customer satisfaction I have with them. I have never been turned down for a loan and they always explain the payments and all other options with me before we signed the agreement. Thank you very much Springleaf.

My experience at Springleaf was positive. Customer service rep was knowledgeable and efficient.

I plan on taking another loan out next November for Christmas. I love this loan place.

The atmosphere was friendly and courteous. Everyone was very professional. My loan was processed in a very timely manner. The services were explained to me so that I could fully understand them. The customer appreciation benefit around the holidays was a plus. Great job!

Re-financial my truck. Thank you.

I only wanted to split the cost of replacing my fence and do a little painting at my home, without using monies from my account to do so. You guys were gracious in helping me out.

Long story short I paid off my loan with a check in full (over $2000.00) and they closed the account showing I still owed $2000.00 plus and it caused my credit score to go down by 20 points.

Springleaf has helped us out with our money needs when no one else would. They work with us every time to get us what we need and with their help we are getting our credit score higher. Which is what Springleaf does so that with a good credit score we can get to where a bank will help us with a loan at a lower interest rate. Yes, interest is a higher than a bank, but they work with you to get you what you need when you need it and improve your credit score in the process.

Springleaf cares about their customers and always give satisfaction. You will always feel confidence with your decision for choosing Springleaf. You will never be hassled by them. It's their commitment to make you happy and satisfied.

The rep was very polite however she advised me that she would call me back in an hour regarding the status of my application. She never called. I am a customer representative myself and I know how important it is to call a customer back when I tell them that I will follow up. Needless to say I am very disappointed.

Excellent customer service, friendly and professional. Very informative.

Loan helped consolidate bills which was a great help.

I have had an account for many years. The loan process was easy and understandable.

They were very nice & polite. Called set up an appointment. Was in & out in less then 30 minutes with the loan in hand. The office personnel was really friendly. I would recommend them to anyone that let's me know they need a loan. I did not get as much as I was needing but it did help in my emergency.

I usually throw away credit and loan offers that I receive in the mail. I recently fell on a personal hardship which forced me to need money immediately and just so happened to came upon a pre-approval offer from Springleaf. I normally hate loans, but I planned to take out the loan for immediate use with intentions of paying it off within the next 2 months. I applied online with the pre-approval code and instantly received an email that not only was I approved but it was for slightly more than I was pre-approved. I was very quickly contacted by a representative. I will say that everyone I spoke to was very professional and nice. The representatives asked further questions and would contact me once the underwriter reviews my application. Again, I was quickly contacted and it was further confirmed that I was approved for the slightly higher loan. Next step was to send my documents for verification and the loan process can be completed.

It can actually be a joke sometimes. I am not hurting for money and I make about 3k a month which is not too bad. I am a veteran and I get paid to go to school. What they are actually paying is a monthly housing allowance. They are paying me to live here and go to school here. That money is included in my 3k a month but they can't count that as income. So on paper, from my 12/hr job is all I make to them, but really I am making most months over three thousand dollars. Regardless if you can consider military housing allowance as money, and I can prove it goes in my bank the same time every month for almost a year now, "but that is not my income."

The people were very nice.

I would recommend Springleaf to anyone, it is easy, and the people are friendly and really try to help. They don't make you think that you can get it, but will do what they can to try and make it happen.

I feel that Springleaf is a great place to go for a loan. They treat you with respect, and I enjoyed doing business with them. And it was quick and easy.

I would definitely recommend Springleaf! I was treated with great respect and their staff was very knowledgeable. The process was simple and quick!!! Great company!

I got help that I need to have a peace mind.

Springleaf was excellent loan experience.

The ease with which the application was handled, the speed of processing, and the friendliness of the staff made the whole process very enjoyable. Ryan and his staff are professional yet personable and are a please to do business.

Every time I want a loan it is very easy to get approved by Springleaf... Good customer service.

The money was used to get our transmission fixed in our truck and to get a few bills paid. You all helped us breathe a lot better. If you want a reputable business to get a loan from contact Springleaf. Thanks again.

I have been in the lending/loan business for over 30 years, and am now retired. My personal experience with Springleaf was very impressive. They delivered on all counts in a very efficient manner. I was so impressed that I truly considered dusting off my resume and sending it to Springleaf.

Great people. Great service.

Always helpful, professional, and the entire staff in Auburn treats me with utmost respect as they have always help me with my needs.

Very helpful staff.

Springleaf was able to get me a loan large enough to pay off and consolidated some other loans into a smaller payment. This loan I received was larger than the loan I was originally approved for. Very helpful.

Spring leaf help us give 7 Grandkids a wonderful Christmas. Would recommend them to all.

The Customer Service at Springleaf is great! Cathy and Jermiah worked hard to get everything done quickly and efficiently. We look forward to a long term financial relationship!

Very satisfied with the loan... Would gladly recommend it.

I have had several loans with this company going back to 2004 when it was still American General. The people are very knowledgeable and do a great job of getting you what you need. They don't try and sell you things you don't need but do an excellent job of explaining your options. And if you have a problem later down the line they will help you work it out. I am very satisfied with their professionalism.

Wonderful customer service, would definitely recommend to a friend.

I applied online and in minutes I got a response at how much they would loan, when I went into the lending facility I got just what I was stated online. The process was so easy and hassle free.

Excellent is what she do!!... No this is not a song... but this is what Takedral ** to us every time that we have had the opportunity for her to provide us service. Rather it be about product information, account information, and loan options -- she bring the 100 and present professional, courteous and show concern. For this we say "Thank God for you", for ALL that you do to assist us with our financial needs. Again, we say "Thank You."

Amazing! Someone from higher up got in touch with me spoke to a manager who then contacted me we went over every little thing I had and took his time with me to make sure we had everything then called me back within 5 mins with approval! Honestly would recommend to everyone! And the rates and payment plan lifted so much weight off my shoulders especially during the holidays would love to do business with them in the future if ever needed. Thanks!

It is my belief that any/all persons interested in receiving a loan, that Springleaf would be an excellent place to go to receive the best professional help.

I recently commented about my experience with the staff at Springleaf Financial. Although I'm still not happy with the outcome, I have to say that their Corporate Office responded to me about my comment with respect and tried to help me and apologized for the way their employee spoke to me. I thought it was very professional and I appreciate the fact that they took the time to hear what I had to say. Thank you!

I have come to Springleaf 3 times now for a loan and they have always made sure I was taken care of; quickly & efficiently. They always explain everything thoroughly and I'm so thankful that they have been able to help me in my time of need!

Easy to process a loan and friendly folks to deal with. The rate could be better, but no surprises. Cannot ask for more.

I paid my loan amount back several times & still yet the balance owed increased over $1,000 a month! Let them repo my van & the value was well over $4000. Mind I only borrowed approx 2000$ sold van for $350. Less than repo fee of $650! Gutless greed ruined my possibilities of getting to work all for $350 & yet claim I owe over $8000! The loan was paid down to approximately $500 in less than a year! Riddle me this good old fashioned American financial assault! Stay away, they want to suck you in not help you pay off! They do not like that avenue & will do anything to swindle & take your sanity money & mini van so your children suffer even more! Ethics None. Asked for explanations. Reps said unknown or played games stating unable to access certain info when called on carpet. Bankruptcy is all I'm able to do, provided I can get a ride to my attorney! Run.

My wife and I was in serious need of getting a few things paid before winter months came. Springleaf was the only one who was willing to help. They were very easy and nice to deal with. We will use them again if we are ever in need of a loan again.

The process is easy and was completed quickly.

Great customer service. Sepulveda office very helpful and professional. They made it easy to obtain my loan. Even got approved for a little more than I expected.

All staff was very friendly and knowledgeable - very satisfied with doing business with Springleaf Fin.

The experience with Springleaf was very professional and a awesome experience.

I would definitely recommend using Springleaf to anyone looking for a reasonable rate. The process from start to finish was super easy. I had applied previously at another institution, which required a tedious in person application, only to find out SEVERAL days later that they couldn't assist me with my financial needs. I applied online at 10 pm with Springleaf & had an approval at 8:06 the following morning! Money in hand that afternoon! Now that's service!

I'm a current customer of Springleaf and just recently moved a few hours away. One day I called to make sure they received my fax to change my bank account info because my payment hasn't been taken out of my account. The guy I spoke with said they didn't receive it so I faxed it again with him on the phone, he got it and updated my info. He also talked me into another small loan, since I was a great customer they would add it on to my existing account. So I'm like "What the heck sure," so he's like you're approved when can you come in and sign so I reiterated that I no longer live in Jacksonville and I live three hours south. He's said "No problem, we'll get you into the closest branch to you to sign the paperwork."

Mary was one great consultant. It was a fun, easy experience. Loans can be scary, but at Springleaf, it was a relaxing, non-threatening experience. Thank you for helping us to achieve our goal!!

The people are very friendly and easy to work with, they go out of their way to help you. I would definitely recommend to a friend.

My loan rep Jim **, was so very prepared to handle this loan in a very fast and professional way. He had most of the work done prior to my arrival and their E-sign & complete paperless system made the process all that more successful! :)

Springleaf really help us when we needed the help, we were treated with respect and they were so friendly. I would like to thank you all and Carry at Springleaf! From the ** family. So I Otis ** and my family would like to say THANKS and have a happy holiday.

Springleaf was very helpful to me and my family in our time of need. We needed our AC repaired. We had no other place to go when Springleaf with no hesitation gave us a loan that we needed at that time. I will recommend Springleaf to all my friends and relatives.

It was very positive! The staff went out of their ways to be helpful.

I would like to recommend Springleaf as a trustworthy loan to do business with. Just keep up the good works.

Used for a lawyer. Very helpful!

I only agreed to really choose this company to try and get a loan to consolidate my bills based on the fact that I had received numerous letters of my pre-approval, and not to mention Credit Karma's top suggestion. I decided to give it a go and ask for an amount less than what I was pre-approved for. I filled the application out late one night and received a call early the next morning saying that I needed to verify the information. The loan officer was very courteous and nice and said she would call me back after everything was ran. I didn't receive a call and decided to call the next morning myself. She once again looked into my account and of course delivered the news that I was a no go.

The person that take care of us since the first time is so nice and make you feel good and try to help you always with a smile. She make you feel like a family. You feel like you are in a family reunion and always help you with your problem.

Great company and help when I needed it.

Great customer service and speedy loan process.

Fast courteous service. Tony smiled and was understanding about my situation.

My recent experience with Springleaf was most enjoyable. They were courteous and professional throughout the whole loan experience.

I am always impressed with competence. Brandy was friendly, intelligent, cordial and professional.

I just love this company!!! :-) Awesome team! And they have business for life...

Springleaf helped me during a time when I didn't know if I was going to make it after my husband died. The loan helped me get back on my feet. They report to the credit bureau and that has helped in so many ways. I recommend trying them for your small financial needs.

I recommended my husband to even consolidate his debt.

Very helpful.

I am happy with the services I have received. They really helped me.

I found myself in need of a personal loan. I had tried my old personal loan place and was met with disdain and attitudes. I call Springleaf and Merideth (I think that was her name) answered. She was extremely sweet nice and personable. She was extremely helpful and within an hour or so I was able to sign the papers. I have never had such awesome experience dealing with a personal loan place. Nice rates and easy payments. Thanks Springleaf!!!

The customer service provided was great!

We have used Springleaf Financial loans for several years. They are great to work with and fast through the loan process. We will continue to use them for any of our needs in the future. We tell friends and family about the company all the time and we will continue to refer your company to others when the opportunity arises.

I had a very good experience with Springleaf. They helped me out of a jam not only once but twice now. I recommend them to everyone. They do a very good job. THANKS.

Overall very good.

I was happy with my choices and decision.

My experience was awesome. Thanks!!

They have great people and help you get help with financial problems when you need it most. Very satisfied!!!

All in all great people to work with. Very great customer service and atmosphere.

Springleaf was there for us when others turned us down.

Fast and Friendly service. Had a check in hand when I left. Love, Love Springleaf.

It was the best experience I have had with a loan company.

My experience with Springleaf has been more than good. The people there are very professional but also friendly and warm and courteous! They make you feel important and treat you as if you are their only client. I enjoy the process which is something I don't usually but with Springleaf I was at ease and really felt good about the whole process!

The staff was very professional and sociable.

I have always been treated as a "friend" and it makes doing business a pleasure. Stephanie (not sure about spelling) has always been more than eager to help and always professional and courteous.

With having an emergency situation, Springleaf helped very quickly. It was nice to see some understanding, professionalism & friendliness. I just wish the Interest Rate was lower. I know a lot of people do not have a very high credit score, but the interest rate always seems to be very high.

I deal with Angela, very nice person and a great personality. Very professional, know how to help people with their loans. I would recommend her services to anyone looking for a loan at that office. It is very clean and very friendly. Everyone is very nice there.

This loan has been a life saver! Thanks Springleaf!

The loan office is a very company. They really care about your needs in life.

Great service. Fast money. But high interest rate.

I was backed in a corner with bills that just wouldn't let up! "I know I made this and now I have to live with it!" Thank you Springleaf for your help! Sometimes we all need a hand up from the fall of our own decisions! Good people helping good people!

Great service. Customer service was exceptional.

I called and asked if I could borrow $1000 in October 2015. I did a quick loan application and was able to close the next day. Very pleasant experience.

I can't say enough how much I have enjoyed working with the team at the University Place branch. They have always put in the extra effort to help me out. Each employee has always been friendly and professional. I will continue to allow Springleaf to service my financial needs, because of the positive attitude support. I wish every business could emulate these fine professionals. I just can't say enough about them.

We refinanced our auto loan a couple years ago during a financial hardship. We had understood that we were refinancing the remaining principal, ~$2,500. A couple years later, we found we still owe > $6,000. We're really extremely dissatisfied with this company.

All of the Springleaf personnel went out of their way to do everything they could to help me and make it as easy as they could.

Applied for a loan with your company. The process went very smooth and I was very satisfied. Would recommend others to your company.

Springleaf loan company was there for me when I needed help. The customer service representative was awesome.