New American Funding Reviews

They were excellent. They were so easy to talk to and they explained everything. The process went very smoothly as well.

We love Andrew, our rep with New American Funding. He's been fantastic. There was no hiccup at all in the process. It was pleasant compared to years ago when I had gone through a different company with VA for a VA home loan. The rate with New American Funding was very high but I don't think we would have done any better anywhere else. We checked with Andrew six weeks ago. He gave us a call back and told us that the rates have not changed at all. I was impressed because he was in the middle of a move himself. My only frustration was I had an outstanding debt with DFS, but I had paid it off. The day before we were getting ready to close, I called Andrew and told him I got a copy of the letter. He said that was all they needed. But there was a lawyer we dealt with who said we gotta pay it again. I went ahead and paid it again but never got that money back. I'm still fighting for it.

Robby and Jordyn were amazing in the whole process. I had a very complicated case from the jump and they were amazing- I would highly recommend this company, Robby and team to anyone. Always did give good advice and looking out for my best interest. We had to delay closing for an extra week and their patience and coaching got it all done in a timely fashion.

We went with an FHA mortgage. I submitted everything to New American Funding, and it went to underwriting. I was able to convert all my important documents to PDF files and made it easy. I was at work at the time when I did most of it. I was on my lunch break or, "Sorry, guys. I gotta go take care of this real quick." But it wasn't as complicated as I thought it was would be. I bought a house with my phone. We got notified a week later that everything was good to go. It was streamlined. Also, I was able to speak with my loan officer directly. I had her personal cellphone, clarification stuff that needed to be resubmitted via email. She answered every time I called her.

Marcel, the young lady who helped me, was receptive and helpful. The entire process with New American Funding took about a couple of months. I had some things I had to do on my part and it took a while. But they did their best. I'm glad I did the refinancing about a year ago because the rates were good. It’s going up now.

I have my house loan with New America Funding, and I call to know more about HELOC and the loan officer Gabriel **, he was rude and and first we talk in perfect Spanish, then when I call him again to summit my documents, he says he speaks a little Spanish, he didn't want to help me. He just says, "Your income is low. I can't help you," I wish he gave me more options, the first time I refinanced with them, the girl who helped me gave me more options. I try again with a different loan officer.

I liked the reps' knowledge about what was offered and how they would fund my refi. They should offer lower rates. But they were appropriate for what we were looking for. They met the market. And the process was seamless.

The guy who helped me explained for me very well. The experience was phenomenal. Whenever they needed something for the underwriting, I just sent them in through their portal. It was very easy.

The program I went through was difficult a times because of time zone issues. I had people on the west coast time zone and I had been calling people on the east coast time zone when I'm in central. So, that part was a little hectic. Also, I wish they had more information for first time buyers and stuff people would qualify for. I went through a whole deal of using the people I thought would be most helpful. And then they said they don't deal with those people a lot. Once I got denied, they were like, "Well, we had people that we use." But they didn't even bring that up during the process.

New American was very good. I was a little apprehensive on it at first, but it turned out fine. I liked that I could talk directly to the processor. The one initial lady I worked with was pretty much just the person that initiated the contract, then she send it over to the person who was going to be dealing with the loan. The rate I got was two-point-something and it was good. I couldn't get that from anybody. I would suggest to my friends that they use New Funding. In real estate, I have my own lender that I use that I've used for 30 years. So, I talked with him about putting a loan on my house and he couldn't compete with this company.

The application process for New American Funding was simple and standard as far as any mortgage application goes, filling out all the stuff and submitting documents. It was straightforward. Alejandro, the rep I worked with, was nice, answered all the questions and helped the process go smoothly. Any time I reached out to him with any questions over the phone or email, he always responded and helped me understand everything. Compared to today's rates, what I received was good. It went up very slightly from the mortgage I had before. But our goal was to refinance, get rid of PMI, and take a little cash out to pay off some things. And we accomplished all that and we got a good deal.

I did some survey online and then New American Funding called me back shortly after and went ahead working numbers. They were responsive, especially on emails back and forth. We worked the numbers to see what sounded good, and then we went with it. It was pretty quick.

The application and underwriting process with New American Funding took weeks. For a person who doesn't do it all the time, you look at the final cost and think that's what I'm being charged. But in reality, part of that are costs that I would have had to pay anyway with any company and I didn't understand all that until later. But I ended up taking a loan anyway.

New American is a misleading and fraudulent enterprise. They advertised as accepting beacon scores of 500 and above and offered to help finance a mortgage, only to give me the runaround with horrible service. Their advertising states they work with imperfect credit. I'm a veteran with decent credit, they eventually said they didn't have any programs for me! Very deceptive advertising and stressful process. Don't trust them.

We used New American Funding about a year and a half ago. I got with Jesse and we had used him to buy our first home. He was pretty awesome. We did a new finance on the home that we had bought in Chickasha. Jesse was the lender and it did well in his area of things. I was impressed by his knowledge and attentiveness and how he was able to help serve us in the timely manner that we needed. It was the biggest thing. The only real trouble we had was right after he handed us over to the underwriters for them to finish up. I wasn't really impressed with the underwriters. It took us 45 days all the way until we closed. New American Funding is at least worth a try. They are out of reach for Oklahoma in terms of being able to actually have an office. If you're looking for someone with an office and here, it probably wouldn't be ideal. But if it's something that you're okay with, it wouldn't be an issue.

The rep answered any questions I had and sent the paperwork. It was a very fast and easy process.

Everything went smoothly and it was very professional working with the reps at New American. The rate and terms were fair.

New American Funding was very easy to get ahold of and was also very quick. It worked out great with them. If you have great credit, it makes it very easy to borrow money.

The experience with New American Funding has not been good. Recently, I got a letter from them that my mortgage was increased due to the fact that the insurance payment went out, but they had not told me that the mortgage was gonna be raised. I spoke to a representative. She said there was not enough money in escrow to cover the raise. I asked if I could put money in there. She said yes so before the effective date for the increase which was two months prior, I went ahead and sent a money order for $500 to cover the raise so I don't have to pay the increase. It clearly states on their mortgage paper that you have the principal and the escrow. I put in the $500 right beside the escrow but they put it to the principal. I called and they told me it was a mistake. They said they were gonna put it in the escrow and it would be effective before the increase date.

People need to think out of the box, and I'm grateful for companies like New American that go above and beyond to make sure the customer doesn't leave feeling disgruntled, like I did with US Bank. I built a home in Southern Idaho and US Bank would not let me out of my construction loan, which was at a much higher percentage than a conventional mortgage.

The rep and I had an instant connection. I felt safe when I heard his voice. So, I started telling him what I was looking for and what I was expecting. He assured me and said, “Don't worry. I got you. I'm gonna walk with you through this.” He held our hands through the process and he lived up to his word. If he did not answer immediately, he returned my call.

We used New American Funding to refinance our home and everything was fine with them. They're out of California and we're in New Mexico. Everything was done by phone, and everything was done right and quick. If they or we needed anything, we didn't have to miss a phone call or wait for them. Everything was really good service. The rates that we got were good as well, and we were pleased. This was before rates had gone way up. I'd tell people to use them or contact them to see if they can put a mortgage on their home or finance their home.

It was a straightforward process. They were very quick to answer questions. It was a very positive experience. I would use them again if the need comes up.

New American Funding is a good company to go through. The first lady was nice. The gentleman after her was good, too. They were very friendly and patient people that worked with me.

I wanted a company that had experience in Michigan. I live in North Carolina, but I was buying property in Michigan. I went with New American Funding and had a great agent. They walked me through the steps and getting an appraisal and an inspection. Other than the little glitch which was mine (not having the technically correct address), everything went great. I liked the fact that they would lock in the mortgage rate. The rates were higher by the time my mortgage closed but I was able to lock it in for eight weeks. I also liked that I had an agent to work with and he was helpful and kept me apprised of the process and stepped in when things got off track a little bit with the address. I'm very happy. Since then, I get copies of the bill and it's on auto pay.

All the mortgage rates were going up, so if I was going to refi, it had to be then. We got the last of the good rates, and I feel good about it. The loan officer was also good, and I liked him.

The representative at New American Funding was awesome. She was very helpful and professional. She made me feel comfortable throughout the process and kept me informed. I was dealing with a lot at the time and I was at the hospital because my mom has blood and bone cancer, so I was very stressed. But the rep made the process easy for me and I've never had it go that well before. From beginning to end, as far as getting everything that I needed to get over to her and for me to get the final paperwork, the process took seven days at the most.

I talked with one guy all the time. Unlike with the other company, the guy with New American Funding didn't have his boss get on the phone and pressure me. He answered my questions and gave me all the information. He would follow up if we had any questions. He even followed up afterwards and made sure that we had the proper people to call if we had any questions. It was so organized and we like the corporate policy. He was honest when he said that employees are very happy there. It makes a difference to us.

My loan officer was helpful. I got everything worked out. But New American Funding as a whole could help by to keep me more up to date and informed. Like twice now, I've received something in the mail saying that somehow like my homeowner’s insurance is for some reason stopped somehow through them, through American Funding. So I don't understand why that is, and I also wanna get that fixed up. It's confusing. I'm able to find basic information. But any kind of in depth questions, I don't find anything on the portal.

Refi-ing with New American Funding was all online and with the phone, and I'm satisfied with the rate and terms. The reps were very attentive and always easy to reach too. All in all, New American Funding is good and I recommend it.

The process was not excessive, painful or time-consuming. I uploaded whatever they needed, but a lot of times, the information was not getting through. So, I called and they gave me another number and everything went fine. But I'm still waiting for a some document that they told me they were gonna send me. Other than that, the guy I spoke to was very clear and he specified everything. He kept me on top of everything that needed to happen. New American Funding is a good company.

Everybody has been great to us in purchasing a home. Very helpful folks from top to bottom, throughout the process. Everything was explained in detail. If we had any questions, they reached out. Just phone calls. There was no hesitation to answer our calls or questions. They were always there. We thought it would be overwhelming, but they were patient and clear on what we needed to do. The rates were a lot lower than we thought. I was happy that we went with the team there at New American Funding. I would recommend them to family and friends.

New American Funding was the first one I looked at and I liked the way it looked. I was impressed with the reps’ willingness to help, giving a couple of different alternatives. I was hoping maybe a little bit less on the rates but it was still good and when I started researching it, it was competitive with everybody else. We had a good experience with New American Funding and there’s no reason why people couldn't go with them or at least talk with them.

I liked their interest rate. Also, I went from a variable rate to a fixed. I went with a 30-year mortgage for a second home. The process was very easy, user-friendly and quick. Everything was very good and remote. It was very well-planned out.

I had to speak with a representative at least six times. They were eager to get my business. They called and gave me their direct line. We closed everything in about two weeks.

The reps I worked with were good. They were easy to work with. Any questions I had were easily answered. Everything was also straightforward.

THIS is going to be a long one. I started with New American Funding on February 14th, 2023. We were selling our FL home and buying in KY. THIS WAS AN ABSOLUTE NIGHTMARE and NAF should be ashamed; ashamed because they left me, my husband, our son with autism, and our 6 dogs homeless for 5 days AFTER they reassured me they could close our KY home on time. Let's start with the promise: I reached out to C and said "Are you sure you can close by March 14th because I have another mortgage company (CARRINGTON) that will." She assured me they would. First lie. Then, I told them I would bring 100k TOTAL to the closing and we would back into the down payment after costs; they said that was fine.

Working with New American Funding was good. They were very helpful and made things very simple. The person I was dealing with stayed on top of things and answered questions. He was very informative, very knowledgeable, and very polite. I got nothing bad to say about the guy.

New American Funding gave me a good offer. There were very helpful and easy to work with. They even helped me get connected with a realtor. They were communicative during the whole process. I knew where everything was. Our rep was super friendly. She was always ready to answer my questions. If she didn't have an answer, she either directed me to someone who did or told me she would figure it out and she did. Even now, if I have questions, I can just email her and she answers even if she's not in charge of my stuff anymore.

I called New American Funding and they were able to give me a decent rate. I've been with the company off and on for a little while. They’ve answered any questions that I've had. If there were some things that I didn't understand, they would explain it. The communication was open and clear. They keep me abreast of the different programs that they have. If I called my rep and he didn't answer, I left a voicemail message. He always returned my call and had the answers. That's what I like about the company. The people that I've been working with have been very knowledgeable.

We got a 15-year fixed-rate loan from New American Funding. It was a first-time home loan. We have a home that's paid for. The process of getting it was difficult. The paperwork required to be filed was extensive. I was sitting with an 840 credit score. I didn't think all that paperwork would be necessary with that kind of credit score, credit history, and income level. I borrow money commercially all the time. New American is more stringent than my commercial lenders, but that's okay. My loan person was very detail-oriented. He followed up. He answered any questions that we might have. He was really efficient. The only problem I have with New American Funding is their insurance department. It was a nightmare.

New American Funding was easy to work with. Although we got put on hold a little bit because of the holidays, the mortgage process was fairly quick. We had issues with one woman we worked with but we liked our loan officer a lot. New American is a good company so far.

This terrible company sold my personal information to advertisers and spammers after they received my contact information for a home loan. I didn't accept any term in which they can share my information with any third party vendors. I receive so much spams that a significant part of my time is to mark those spam messages.

New American Funding was much more responsive. When we bought our property, we traveled full-time in our fifth wheel. So, every time we reached out, the rep was right there to respond to me and was patient with us getting documents back to her, considering we would have to stop and scan and send off that way. So, she made a challenging situation extremely simple. We were already with one loan officer when another guy kept calling us because they weren't talking to each other. I finally told him, “Stop. We're working with this person.” And once we had the documents ready to upload, that was the challenging part. But they were easy to upload.

New American Funding's application process was fairly easy. The representatives seem to be good. I didn't have any trouble with any of them. I was comfortable working with them. I got the going rate. It's pretty much what they spelled out in the beginning.

Unfortunately, I agreed to handle the entire process through the internet, electronically. And I'm of age where we're not that good at electronic things and it was hard. I would never do it that way again. Next time, I would look for something that is done the old-fashioned way like in-person, having more face-to-face contact or dealing with people that understand that I don’t know what all these things mean. One of the two people in New American Funding who we dealt with tried to helped a lot. She is maybe in her 20s or 30s and I’m 75. She didn't understand that I couldn't understand what she told me and I couldn’t understand her terminology. New American Funding should make an attempt to put their material in 4th-grade language.

They give the best rates and communication was excellent. If you get all the required paperwork in, they work pretty quickly. If there was any delays, I was always informed. I've gotten divorced and I was trying to get my ex-husband off the mortgage, so they were able to work with me to go through the process of doing that. They made it easy for me. Everything was made upfront. My rep was very thorough and he kept me informed along the way. I was very comfortable working with him. I closed within a reasonable time. Give them a try.

The lady who was helping me from California was great. She was right on time and helpful. She was always checking and keeping us updated and on top of it. So, the process went smoothly. I went on the website, registered and uploaded all the documents that I needed to upload. It was easy. Also, the rates and terms of the loan was fair compared to other lenders. New American Funding can keep doing it the same way. It’s perfect. They are straightforward and even when it was done, the lady helping me checked back with me on everything going alright so it's just good. I like it.

The whole mortgage process with New American Funding went great. It was a really easy process. I did it all online other than when I signed to finish the refinancing process. The communication was great. Jeff was my rep. Anytime I had a question about it or how it worked, he explained it well. I talked to him a few months ago about the solar stuff, but I wasn't super interested in my part of it, but I appreciate all the follow-up on it. My payment went up a little bit, but he was also able to take care of a few things.

Bad experience. Loan officer ran my credit. Said I qualified. Said she would call back and never did. I applied with them before and the two loan officers either were let go or quit. I would not recommend this company to anyone when applying for a mortgage.

Overall, a TERRIBLE experience. We started off with one Loan Officer who told us how the process was going to work and what was needed from us. He was very upfront about things and was communicating with us quite regularly. Shortly after, he quit. A different loan officer took over the file and immediately went on vacation, handing the file over to a third loan officer. The loan processor asked for the same documents SEVERAL TIMES, again and again. Then she was let go and a different loan processor took over.

This company will lie and lie. They will bounce you around to Tom and Christian and all just lies. I called three people. Two managers and then corporate and every one of them gave me a completely different answer. I told Leander what was going on and he screwed up loan. Then they said, "Oops he should know Fha guidelines but he is out. Here’s Tom." Tom says, "Oh with interest going up we can only loan around half the home value but I’ll see what we can do. I’ll call you Monday." Still waiting on call two weeks ago and then Christian calls and says, "If you need anything please let me know. We will make this right." Well he won’t accept calls either so looking like I have to go to court just to get what they said they sent to me which I haven’t received and corporate says even though they didn’t lie there’s a process. Well they sent it or they didn’t. Lol. Just one lie after the other….

I highly recommend the team at New American Funding, in particular. They were very patient, extremely helpful and always there to answer any questions. I will definitely be using them again in the future. Thank you so much for all of your hard work!

I wanted to take a moment to express my sincere gratitude to our loan officer, Tania ** for our recent refinance home loan approval. Tania’s dedication, hard work, patience and expertise made our entire loan process run so smoothly. Tania not only took the time to make our entire loan process easy to understand, she broke it all down line by line to make perfect sense, financially. She was so kind and compassionate and displayed such patience while explaining every detail to my husband and I throughout the entire process, literally from day one to the very end of closing day and then some.

I refinanced my home with New American Funding & Tom, my loan officer, was very helpful throughout the entire process. In less than 30 days I was able to get approved and funded! If you want a personalized experience with your lending needs, Tom is your guy!

Phat was amazing through a long and tedious process due to no fault of his own. He was professional, courteous and friendly. HIGHLY RECOMMEND! THANK YOU, PHAT! Processing time from processing to closing- 3 weeks. Response time from Phat- always the same day.

Justin was awesome, he was very communicative and helped me get everything through to closing in a timely manner. He also went above and beyond to explain everything to me and answer all my questions (big and little) in a very helpful way. The title company changed final numbers multiple times and he did his best to keep me apprised of those changes as quickly as he received them.

Michael was so helpful and knowledgeable. He made the entire process so easy. He being such a pleasant person going over and beyond the call of duty to complete my refinance in a timely manner seemed effortless on his part. So it made me very worry-free.

The underwriter was not consistent. This was the only bad part about the process. Each time we were told to provide a paystub/document, it was never enough. We provided everything that was asked, but still had to go back and forth. Very frustrating!

We had a great loan officer. He was very knowledgeable with respect to fees, interest rates, and loan timing. Joseph worked on our behalf and kept us informed throughout the process. Being a small business owner we had some challenges with underwriting, but Joseph continued to keep the process moving forward.

The service and personal attention we received from Kat ** were exceptional and beyond what we expected! Kat's knowledge of the financial markets was vital to helping us with the timing for locking our interest rate. Our house was due for completion during the ups and downs of interest rates of Spring 2022, so threading the needle of how much rate lock to buy vs. spending the same dollars on buying points vs. waiting helped tremendously for our cost planning. She was willing to go into the nitty-gritty of each line item on the Loan Estimate, running different scenarios for us and answering every question along the way. As first-time home buyers, everything was new to my wife and me. The most important thing we wanted was someone we could trust. She was there for us every step of the way. I'm glad we chose her services and would recommend Kat and New American Funding to anyone buying a home.

The loan officers at New American Funding were very easy to work with, they were highly knowledgeable and helped me through the process with ease. I would recommend New American Funding to my friends and family every day of the week and twice on Sunday. Thank you!!! Chris C.

Nathan's customer service was excellent. He is very personable and knowledgeable. He was always available, answered all of our questions, and made the experience totally painless. I will gladly recommend him to friends or family when they need help with refinancing or other lending needs.

Devin was highly attentive and very quick to respond. He made the process stress free and easy. Thank you to the whole team that made this transaction happen so smoothly. I will absolutely be referring my friends and family to New American Funding.

I had a great experience. The people I worked with were fast at responding and knowledgeable about every step of the process. They were also very excited to help me achieve my goals of becoming a home owner. I will definitely be recommending them in the future.

Personable and clear. Worked with the old mortgage company that was a pain to deal with. Email and phone correspondence was pleasant. The process was fast and only held up by the company holding the old mortgage and you did all you could to deal with them to resolve issues.

I had Ted as my loan consultant and it was great. He communicated everything and taught me how the home buying process works which I needed as a first time home buyers. Only thing I didn’t like was being switched between him and Adam.

I had no over extending problems with the whole process. I was made well aware that it was going to be difficult but didn't know how the process had changed just in the last 3 to 4 years. It started off very smoothly with some small issues toward the middle of the loan/refi..But it ended well..

New American Funding with Loc ** and Kristen ** provided us with a smooth and rapid home refinancing at the end of April. I would recommend this duo most highly and without reservation. Especially since we are older and semi retired. They really each gave their very best assessment and advice.

Any questions we had along the way were always answered within a timely manner. We could sign everything through email and when it came time to sign all documents at the end they came to our home. Loved that a email was sent out letting us know which step we were on and what was coming next.

My wife and I were a bit nervous as this was our first mortgage, but New American Funding made the process very simple. The people we worked with to complete the process were amazing. Very kind and very thorough. Our mortgage was complete and funded nearly as quickly as it began and we couldn't be happier. Thank you so much.

Mark and his team were fantastic to work with. They were professional and timely when answering any questions.! Mark made sure that I was qualified before we went through the process, he addressed all my concerns at all times. He kept in touch throughout the process.. they all did. This has been the best experience I have ever had! I will recommend them to anyone! In fact, I already have! Lol.

Jay was so responsive and helpful. When we hit snags in the road, and even major roadblocks, he was there to help and never added to our stress. His service was so personable and we really felt supported by him. Getting our mortgage with Jay as our loan officer was actually the easiest part of our homebuying experience, and that was definitely NOT expected.

Thank you for a helpful loan experience. Nathan and Tori worked together to help us prepare everything the underwriters needed. The only recommendation I have is that we reminded our team we were out of state approximately 4 days before closing, but then were given less than 24 hours notice of the deadline to find a local notary. An earlier response to our reminder would have been helpful.

Very helpful and supportive staff. We had a couple of obstacles to overcome that were frustrating but the staff patient and helpful. The hybrid closing was a bit confusing but we got it right on the second time around. Nadder and Jordyn were both really helpful from the start of the refinance.

Moe is a very personable guy who went above and beyond to assist us and inform us in this purchase. Moe even worked over the weekend to get us information and answer questions. I asked him to do a favor that was outside of his job role and he did it with no issues.

Very simple and straightforward. George ** assisted in this process and was very helpful at each step. I will be using New American for all needs in the future and will recommend their services to everyone. We were able to refinance without any hassle.

My experience with New American funding was great. My loan consultant was very attentive, patient, and he went out of his way to make sure that we understood the process. The process was not in any way stressful. Which made the difference process all much easier. It was an easy process, and I would totally recommend others to reach out to new American funding.

I had a great experience with the NewAmerican team (specifically Yanal and Glen). I found the team to be extremely responsive and helpful, even when I reached out late at night or on weekends. I appreciated that Yanal was open to texting and phone calls in addition to email. The NewAmerican team guided me through the process and kept me informed throughout. I would recommend them to friends and family who are looking to purchase a home.

This company has superb team members that help ease either financing or refinancing a home loan. The whole process was quick and easy. The website keeps your loan process up to date and it’s easy accessible. They’re reliable, honest and answer all your questions in a timely manner.

My agent was very very thorough and explain every single step of the process every single way. I felt more comfortable going with new American specifically because of the agent. I shopped several loan companies and Zoe McMillian is the reason I chose you.

I Was and am very happy with New American Funding and Devon. Whole process from start to finish was smooth and easy. I Will absolutely recommend new American funding to my family and friends and look forward to continued business with new American funding.

My loan officer, Spencer, was very polite, cheerful, and made sure that we were completing what was needed in order to efficiently go through the loan process. He was great at following up throughout the whole process. I would definitely recommend New American funding to anyone looking to refinance or buy a house. The whole team was very friendly. The only issue I had was with having to pay a second inspection fee due to my renovation on my bathroom which I had thought I had qualified with the inspection company before they came out. Miles told me that there should be no issue since I told him up front I was in the middle of the renovation but then I was asked for reinspection since the plumbing was not actively working. If I had been told from the start, I would have delayed the inspection so I could hook everything up. I feel the inspection company uses this to make extra money. New American funding outstanding.

Thank you for walking me through my very first home refinance. It was a pleasant experience. My loan officer, Ben **, was very knowledgeable and attentive. If I were ever to refinance again, I would want to go through him.

Everything was explained clearly and processed efficiently. The team worked together with us to clear any obstacles that came up. The lawyer came to us and did a split signing with our daughter which allowed for an easy experience. Would recommend them to any of our family and friends.

I would highly recommend William. As a first time home buyer, his customer service exceeded expectation. He helped me attain a great rate and close in under 30 days! William's attention to detail and honest sets him apart. If he promises...he will deliver. He is well deserving of five stars.

Jason was so great and easy to work with. He was great to communicate and very responsive to questions/concerns that I had. I had first talked with Jason in November but due to circumstances of my self-employment had to wait on my refinance. Jason followed up with me and we picked right up where we left off. I appreciated his care and concern about my situation and Jason made the experience so positive. I would do business with him again in the future.

Highly recommend this company for their service. I truly enjoy working with mortgage company that has the customer's interest in mind. My Loan Advisor help me choose right loan. He work with me so we step by step to make my refinancing easy and hassle-free.

Marc was very helpful and gave great advice. I like email and he was always quick to respond to my questions. I really appreciated that. I would recommend this company to anyone looking to buy or refinance their home. Trust was earned.

NAF was great! There were a few hiccups that weren’t NAFs fault but the whole team stepped up to get things done. I really appreciate the quick communication and easy process. I will be coming back for a refi here when rates go down.

While our original communication with this company was active and open while communicating with us, our later contact was not. We experienced several issues when it came to closing due to lack of contact. Our original contact was amazing and tried to help as much as they could but it was essentially out of their hands at that point. As a first time buyer, we don’t know what to expect from this process so communication is key. When you can’t call or reach the people in charge of your loan then it can be very frustrating. I wish I could rate better as we really did enjoy and appreciate the help we received initially.

From start to finish New American Funding let you know when and what was going to happen and has it happened they let me know. Always professional and courteous. I would recommend anyone needing financing for their home. Give Jacob with new American funding a call.

Working with Adam was great. His response time and availability were awesome. Everything was taken care of in a timely manner. Being able to most of it online or through the phone was great. I was out of the country for a short time and was still able to work with them.

The underwriting process was a little frustrating but overall I was happy with Felipe and Skye. They really took time explaining everything and also just meeting our needs in this crazy housing market today. I would definitely recommend them. Thanks again.

Talked with Jeff and set up to refinance our house. It worked out very well, all the information that was needed was faxed and sent out. It seemed to only take 2-3 months and Jeff answered all our questions set up the appointment for the appraisal as well as the final meeting to sign the papers. Therefore, all went fairly easy and smooth. The positive phone calls and emails from Jeff were even better!

Austin handled my loan with the utmost care. Easy to work with, Austin was always available to answer my questions in a professional manner. My loan was handled very quickly. I would highly recommend Austin and New American to any one wanting a loan!

When needed Matthew was always available to answer our questions. The entire team was thorough and reached out to us by phone or email if something was needed. The entire process from initial contact to close was extremely fast. Thanks for all your help, Matthew.

I really enjoyed working with the loan officer and once file was in underwriting the communication was great and let me know what they needed to get this closing on the day I selected. Closed with no issues!! Will def work with New American again in the future.

Michael at New American Funding was professional and informative throughout the process. I would recommend him fully to anyone looking for a mortgage. He kept us informed throughout the process, answered our questions fully and responded quickly whenever we contacted him.

The process of getting funding and buying a home is very complicated, but my personal experience with New American Funding was excellent. There was clear communication and guidance that helped throughout every step of the way. Every aspect of obtaining loans and every stage of the process was clear from start to finish.

We have used New American Funding for years as our mortgage company. And so when we needed to use some of the equity in our home to do some upgrades (HVAC) we automatically went with the same company that had provided such good support and rates as before.

Always answered all the questions I had and worked with me all the way through till the end. Always very polite and friendly. Just an all around pleasure to do business with and I would have no problem recommending them to my friends and family.

My family had a great experience. Everything was communicated well and done efficiently and we closed very quickly. I would gladly recommend Blake to all of my friends and family when looking to purchase or refinance a home. The service was excellent!

Knowledgeable staff led me through the process quickly with expertise. Great experience! Everyone responded quickly to email communication and the process was easy through each step. I was amazed the process from application through finalization only took about 2 weeks.

Marc was kind, helpful, informative, responsive, and understanding. My husband and I had different concerns, and Marc found a way to address and explain everything, often repeatedly, until each of us were 100% comfortable. We're very thankful that we found him.

Working with New American Funding for my original loan and refinance was very easy! They help with each step and are there to answer with any questions you may have. Email communication makes it easy to send or receive information. All of the paperwork was done electronically until we got to the closing process.

I had an amazing experience. My loan officer Marti made the process as easy as possible and was very quick to respond to any questions I had. I would highly recommend New American Funding to anyone looking to purchase a home.

We refinanced our property in the beginning of the year, and Rosemary ** was our contact person. I've refinanced or purchased property many times in the last 30 years. This experience, by far, was the most stress free ever. Rosemary was excellent!

I felt the process was very well organized and quick to close. All of the team members were very professional and responded quickly to all my questions. The internal team worked closely together to quickly close the loan along with my partnership. I will definitely use this company again if/when I refinance. Thanks again!!

Started with NAF after waiting for another company to get me an approval. After 90 days with said company I still was not approved. NAF got me approved and closed in less than 60 days. Now I’m a homeowner!!!! Thanks NAF!!!

The New American Funding team made the whole process simple & stress free. I would recommend them to anyone & will be using them in the future if needed. All our questions were answered and everything was explained in detail.

Alec was wonderful and attentive. He made the whole process great. There was not a time that he was unable to help us. The explanation of the fees and his assistance in getting the process going was extremely helpful. I would recommend him highly.

Eri was very patient and informative. He answered all of my questions and helped in a complicated refi. The others that helped in the transaction were friendly. They were all very thorough and helped make a smooth closing. The closing notary was very friendly and made the closing easy.

Ivan was very helpful and provided good information. He made the process of buying a house easy for me as I was a first time homebuyer. I will definitely recommend Ivan and New American Funding to my friends and family.

Thank you to the whole team! Shawn kept things moving and paperwork in order. Really appreciate the attention to detail and timely responses! Kept me in the loop! DeAundrue is an excellent Loan Officer and helped me make decisions that are going to make my life simpler! I appreciate that my loan will be serviced in-house as well. That helps for future questions and needs. Thank you so much!

My refinance process was completed in less than 30 days. Loan agent is friendly and knowledgeable. He kept me informed each step of the way up to funding. Great team work between agent and loan processor. I would definitely choose NAF again.

During this process we had very good communication from Yessenia ** and Lauren **. When we had questions or concerns they answered our calls or emails quickly and efficiently. Our Refinance transaction was easy. Stress free. We appreciate their time.

Blake ** and the underwriter were honest and upfront during the entire process. They kept me in the loop at every step. They did everything promised in a timely manner. They worked hard to complete the process. I would highly recommend them and North American Funding.

The only suggestion I would make is to please initiate either the mandatory Framework or Fannie Mae house buying course when someone is in the pre-approval stage. I received information to take my course just before closing instead of the beginning of the process, so I missed out on great information, was frustrated to take the course when I just needed to close, and it prolonged the closing process, which is not the time to be thinking about this course. These courses also take time to complete, so rushing to get it done before closing forced me to take a day off of work. Also, please use Fannie Mae for the course, and save your customers $75 which is the cost of the Framework course. They are already paying lots of money to buy a home. This experience is why I'm giving only 4 stars.

I appreciated Adam's candor and his f/u on all of my questions. He kept me updated along the process and didn't bombard me with calls and emails. It was an excellent experience! If I ever want to refinance again I will be contacting New American Funding.

I can register no complaints. Any questions I had were answered pretty promptly. Everything went as scheduled, there were no delays. I was kept abreast of where things stood along the way. Unlike my original mortgage process with my property, everything was top notch and handled professionally.

I had an amazing experience with New American Funding, specially with my loan consultant Robert **. I would recommend the company a million times. I was able to close and get funded in 3 weeks from the moment we were into contract until the moment I got the keys to my future home.

Matthew moved things through quickly and professionally. The whole process was easy. Excellent communication, rapid follow-through, and streamlined process. Our previous bank strung us along three times and sabotages our efforts. This was a breath of fresh air. We would definitely recommend New American Finance.

Great service and support. Thank you Mark and I will be referring you in the future. We appreciate your advice and quick work. The process was easy, simple and straight forward. Refinancing was easy and simple and all paperwork was easy to submit.

Another excellent experience with New American Funding. Bryan ** did an incredible job. I left a more thorough review for him personally. He was absolutely outstanding!!! I am very grateful for the help I received. I felt like Bryan cared and wanted the best for me.

We truly appreciate Josh, our Loan Officer! He was such a pleasure to work with during our re-fi!! We wish we had reached out sooner. Always responsive - never let a call or email go overlooked. If anyone we know is looking to re-fi, hands down we would refer Josh! Thank you Josh - we appreciate you!!

Mark did a great job and made the process so easy. I will tell all my friends about New American Funding. So I would recommend them to refinance your home because they made it so easy. New American Funding is a great company.

It was wonderful to go with New American Funding. Would recommend many others to go with this Company. I will recommend this company to my friends and family definitely. Thank you All at New American. My only regret is I should have contacted this New American a little bit of early.

I have dealt with multiple organizations regarding a refinance. Of all organizations, Mr. ** and New American Funding was the only company that gave their word and kept it. Every other company would bait and switch. NAF was excellent. Thank you Mr. ** for all your help.

New American Funding and associates were easy to work with, thorough, and responded to needs/questions promptly. The entire process from beginning to closing went smoothly and was explained thoroughly in advance.

Mike was professional, prompt and polite. I didn't like Holly who seemed to step into my loan at the last min, she was demanding and rude. Overall the experience was good, fast and completed promptly. I don't understand though why they mailed checks for little amounts like 35 bucks when I was told to keep making payments. 3 of the checks were already paid off.

My experience with New American Funding for the financing on my new home property was excellent! Jeanne ** was very friendly and ensured that the process went as smoothly as possible. We had a small hiccup close to closing but everyone stepped up to make it happen! Thanks!

Grace was super helpful and made the process go smoothly! Always ready to answer any questions and go over things. At first I was hesitant to start the process but once I had a call with Grace she made me comfortable and understand the whole process.

I had a great experience with my lender Jennifer. She helped me understand things I did not know about. It was a little difficult at times and I feel some things were not communicated to me early on. This is no fault of Jennifer. She was constantly communicating what was going on when I needed a bit of hand-holding.

My loan officer Brandon ** made this experience GREAT. Himself alone stood with me through failed offers and appraisals that did not come in where we wanted and we finally found a place that worked! After that Brandon was so CALM during one of the TOP 3 most stressful times in anyone's life - moving. Moving - Divorce - Job Change are the top 3 stressors.. Brandon took that ALL away and when you do that you are GREAT at what you do and who you are.. Give this gentlemen some props! THANK YOU BRANDON!!!! - Stephanie

Damien made the whole process with New American Funding great. There was some availability issues with the loan processor but Damien stepped up and got my issue expedited and prioritized by the management team. I would definitely recommend New American Funding to everyone I know.

Thank you. Service was polite and communicative. I appreciated the honest conversation at the beginning of this whole process and the follow through with call backs and information requests. Milika also maintained great communication. Once again a great experience and highly recommended for refinance service.

Quick and friendly service. Very informative. Contacted me frequently on the status of the loan. Closing was quick. Everyone that I worked with was very informative and friendly and courteous. I will definitely recommend New American Funding to others. Thank you.

Jason ** is the best. That's all there is to say. He amiably guided us through the mortgage process, Taking it all the way. Jason was prompt in responding, And diligent with documentation. I recommend him to anyone, Looking for a house in this great nation.

Jaime was great at answering all of our questions and explaining everything so we could make the best decision possible. She got everything done in a timely manner and I would love to work with her again when it comes time to refi my new home.

I am a first-time homebuyers and I can say that NAMF worked very hard to assist my wife and I in purchasing our first home and at a good rate. They made the process more comfortable and smooth for us which was very helpful as we had no experience going into the process and didn't know what to expect. I would definitely recommend them to anyone looking for home loans.

Everything was great, moved quickly and was a smooth process. This can be a daunting process but Braxton and New American made it easy to navigate. I would highly recommend them to anyone looking to finance, or refinance a mortgage!

Good communication, easy process. Ivan was very helpful with answering any and all questions. He made the home loan process seamless. The closing was on time and there were no delays. I would recommend Ivan to anyone who was thinking about getting a mortgage for a new home.

NAF was the first finance company I reached out to for a pre-approval. Everything was explained to me in what to expect. Best part is I don’t have to find another mortgage company as it all goes through them! Thank you for the wonderful experience!

The entire process was very open and clear, Edwin ** was a great asset and helped us along the way. Always fast to respond and open to help. We definitely will use again the service is needed in the future.

Professional, efficient, and well informed. The overall process was clear and well executed with good daily support to guide and calm my nerve. I am impressed with the team and will recommend them in the future. Thank you Randy and team.

Brandon and Rubi Were great to work with and they helped me tremendously to have an easy and smooth refinance process. I will definitely refer others to New American funding in the future, and I was truly appreciative of how professional and responsive the team members were.

Justin is a winner and his optimism is contagious. It was a pleasure doing business with him. I have heard many stories of how stressful the mortgage process can be. However working with Justin at New American Funding has been a very positive experience.

Jennifer was amazing every step of the way! Made the entire process pain free! Answered all our questions and was great at following up! We’ve done quite a few refinances and this is by far the Easiest refi ever! Thank you Jennifer and New American Funding!

The lowest rate I found. Also, the team helped me have the closing on time even with all the obstacles. Thank you Jeff and Isaiah. I would highly recommend NAF to anyone looking to buy a home. Really appreciate you all.

I didn't know what to expect with the whole home loan process and Simon and New American Funding made it an easy and seamless process from start to finish. They were always available to answer questions and provide me with information.

Great company!! New American Funding helped guided me through my FHA loan. Made it easy for a first home buyer like myself to purchase a home. Henry ** the senior loan officer that helped manage my files was super helpful and kind.

Thuysi was right there with me throughout the entire process. He is very personable and I am glad that I went with NAF for my home loan. It's pretty daunting going through this process, but they do what they can to streamline everything.

My experience was a smooth one but it quickly became very difficult. My closing was postponed 4 times until it actually happened. A lot of people were starting to lose faith in this process and in me. Thanks to Rudy, my loan processor, today I have a home and it wouldn't of been possible without him! He has all the skills needed to run this company and more. He made it all worth while and is the reason I am writing a 5 star review for this company. Thank you!

Amazing Loan Officer! Josh ** is an exception (and EXCEPTIONAL!) on all levels! From thorough rate disclosure, efficient application process, follow through status communication, and timely accurate closing - Josh delivers "Service" that is virtually impossible to find! Josh’s experience and knowledge are loyalty inspiring - no excuses, no false promises, just trustworthy performance; Josh is my absolute future go-to (or referral) for this reason - outstanding credible ability! I give huge credit to Josh for his tireless internal communication as well; he works WITH Underwriting and Processing in fully expediting the process - a great Team effort that was and is totally appreciated... but I'll always choose Josh as my Captain!

Except for the title company not understanding what a Georgia Probate looked like, the experience was great. Jake ** was very professional and personable. Whenever I needed help he was eager to rectify the situation. I would recommend him very highly.

There is NO better loan officer than William at New American Funding! His communication with us at every level of the loan process was remarkable. You just don't see this level of customer service much anymore. Thank you for making this process much easier than several of our friends who used other lenders.

Thank you! Shannon and Alex were/are a wonderful team! Any time we had questions or another document was needed - both were consistently responsive and communicative via emails and phone calls. Throughout the whole refinance process, their level of customer service went beyond the norm to kindness and respect. We are grateful and happy to be with the new mortgage company.

I had a great experience. Everyone was very helpful, responsive to my questions, kept me updated on where we were in the process. The whole process was relatively easy. I would definitely recommend New American Funding to friends and family.

Great service! Troy is an awesome guy to work with. Would recommend him to family and friends. I would definitely work with him and New American again. New American has some great employees and do their best to take care of their customers.

I had a wonderful experience working Stacey **, New American Funding. She was fast and courteous during the process. It took us 22 days to process the loan which I thought is very fast considered with the number of customers this company is handling. I highly recommend working with Stacey. She will explained everything clearly and will make herself available at all times. I can't ask for more. This is one of the best experience I had with the loan company. Even working with other members, Margie **. They will make sure your concern will be addressed. I highly recommend to all the Veterans and anyone who needs a financial assistance.

American funding was very helpful fast and accurate we had a great experience for our first time in refinancing our home. And I would highly recommend New America finance to friends and family members getting our money was fast and done electronically.

Paul was a big help and and answered all my questions. Love his willingness to provide the best service possible. I was overall pleased with the experience and how quickly with everything moved and into closing. Would highly recommend to anyone.

Thank you to Amber and Mishel for a great Heloc! The process was smooth and easy. The only thing was waiting for Spring EQ to review our file. That part could have been faster but was not the fault of NAF.