New American Funding

New American Funding

 4.8/5 (361 reviews)
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About New American Funding

New American Funding (NMLS #6606) is a California-based mortgage lender founded in 2003. The company serves 49 states and offers multiple types of mortgages, including FHA, VA, USDA, conventional, jumbo, buydowns, reverse mortgages and I CAN loans. You can start the application process online, but you’ll have to chat with a loan officer to finalize your application.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • High customer satisfaction ratings
  • Several FHA loans
  • Quick preapproval decisions

Cons

  • Application process not 100% online
  • No pre-qualification without a credit check

Bottom Line

New American Funding provides multiple mortgage products to homeowners with a wide range of credit scores. The company promises low lender fees and competitive interest rates. You can request a rate quote directly from the company's website

New American Funding Reviews

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Page 3 Reviews 35 - 65
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

Jason was so great and easy to work with. He was great to communicate and very responsive to questions/concerns that I had. I had first talked with Jason in November but due to circumstances of my self-employment had to wait on my refinance. Jason followed up with me and we picked right up where we left off. I appreciated his care and concern about my situation and Jason made the experience so positive. I would do business with him again in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

Highly recommend this company for their service. I truly enjoy working with mortgage company that has the customer's interest in mind. My Loan Advisor help me choose right loan. He work with me so we step by step to make my refinancing easy and hassle-free.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

Marc was very helpful and gave great advice. I like email and he was always quick to respond to my questions. I really appreciated that. I would recommend this company to anyone looking to buy or refinance their home. Trust was earned.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

NAF was great! There were a few hiccups that weren’t NAFs fault but the whole team stepped up to get things done. I really appreciate the quick communication and easy process. I will be coming back for a refi here when rates go down.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

While our original communication with this company was active and open while communicating with us, our later contact was not. We experienced several issues when it came to closing due to lack of contact. Our original contact was amazing and tried to help as much as they could but it was essentially out of their hands at that point. As a first time buyer, we don’t know what to expect from this process so communication is key. When you can’t call or reach the people in charge of your loan then it can be very frustrating. I wish I could rate better as we really did enjoy and appreciate the help we received initially.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

From start to finish New American Funding let you know when and what was going to happen and has it happened they let me know. Always professional and courteous. I would recommend anyone needing financing for their home. Give Jacob with new American funding a call.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

Working with Adam was great. His response time and availability were awesome. Everything was taken care of in a timely manner. Being able to most of it online or through the phone was great. I was out of the country for a short time and was still able to work with them.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

The underwriting process was a little frustrating but overall I was happy with Felipe and Skye. They really took time explaining everything and also just meeting our needs in this crazy housing market today. I would definitely recommend them. Thanks again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

Talked with Jeff and set up to refinance our house. It worked out very well, all the information that was needed was faxed and sent out. It seemed to only take 2-3 months and Jeff answered all our questions set up the appointment for the appraisal as well as the final meeting to sign the papers. Therefore, all went fairly easy and smooth. The positive phone calls and emails from Jeff were even better!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

Austin handled my loan with the utmost care. Easy to work with, Austin was always available to answer my questions in a professional manner. My loan was handled very quickly. I would highly recommend Austin and New American to any one wanting a loan!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

When needed Matthew was always available to answer our questions. The entire team was thorough and reached out to us by phone or email if something was needed. The entire process from initial contact to close was extremely fast. Thanks for all your help, Matthew.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

I really enjoyed working with the loan officer and once file was in underwriting the communication was great and let me know what they needed to get this closing on the day I selected. Closed with no issues!! Will def work with New American again in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

Michael at New American Funding was professional and informative throughout the process. I would recommend him fully to anyone looking for a mortgage. He kept us informed throughout the process, answered our questions fully and responded quickly whenever we contacted him.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

The process of getting funding and buying a home is very complicated, but my personal experience with New American Funding was excellent. There was clear communication and guidance that helped throughout every step of the way. Every aspect of obtaining loans and every stage of the process was clear from start to finish.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

We have used New American Funding for years as our mortgage company. And so when we needed to use some of the equity in our home to do some upgrades (HVAC) we automatically went with the same company that had provided such good support and rates as before.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Always answered all the questions I had and worked with me all the way through till the end. Always very polite and friendly. Just an all around pleasure to do business with and I would have no problem recommending them to my friends and family.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

My family had a great experience. Everything was communicated well and done efficiently and we closed very quickly. I would gladly recommend Blake to all of my friends and family when looking to purchase or refinance a home. The service was excellent!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Knowledgeable staff led me through the process quickly with expertise. Great experience! Everyone responded quickly to email communication and the process was easy through each step. I was amazed the process from application through finalization only took about 2 weeks.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Marc was kind, helpful, informative, responsive, and understanding. My husband and I had different concerns, and Marc found a way to address and explain everything, often repeatedly, until each of us were 100% comfortable. We're very thankful that we found him.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Working with New American Funding for my original loan and refinance was very easy! They help with each step and are there to answer with any questions you may have. Email communication makes it easy to send or receive information. All of the paperwork was done electronically until we got to the closing process.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

I had an amazing experience. My loan officer Marti made the process as easy as possible and was very quick to respond to any questions I had. I would highly recommend New American Funding to anyone looking to purchase a home.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

We refinanced our property in the beginning of the year, and Rosemary ** was our contact person. I've refinanced or purchased property many times in the last 30 years. This experience, by far, was the most stress free ever. Rosemary was excellent!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

I felt the process was very well organized and quick to close. All of the team members were very professional and responded quickly to all my questions. The internal team worked closely together to quickly close the loan along with my partnership. I will definitely use this company again if/when I refinance. Thanks again!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Started with NAF after waiting for another company to get me an approval. After 90 days with said company I still was not approved. NAF got me approved and closed in less than 60 days. Now I’m a homeowner!!!! Thanks NAF!!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

The New American Funding team made the whole process simple & stress free. I would recommend them to anyone & will be using them in the future if needed. All our questions were answered and everything was explained in detail.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Alec was wonderful and attentive. He made the whole process great. There was not a time that he was unable to help us. The explanation of the fees and his assistance in getting the process going was extremely helpful. I would recommend him highly.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Eri was very patient and informative. He answered all of my questions and helped in a complicated refi. The others that helped in the transaction were friendly. They were all very thorough and helped make a smooth closing. The closing notary was very friendly and made the closing easy.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Ivan was very helpful and provided good information. He made the process of buying a house easy for me as I was a first time homebuyer. I will definitely recommend Ivan and New American Funding to my friends and family.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

Thank you to the whole team! Shawn kept things moving and paperwork in order. Really appreciate the attention to detail and timely responses! Kept me in the loop! DeAundrue is an excellent Loan Officer and helped me make decisions that are going to make my life simpler! I appreciate that my loan will be serviced in-house as well. That helps for future questions and needs. Thank you so much!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 29, 2022

My refinance process was completed in less than 30 days. Loan agent is friendly and knowledgeable. He kept me informed each step of the way up to funding. Great team work between agent and loan processor. I would definitely choose NAF again.

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New American Funding Company Information

Company Name:
New American Funding
Website:
www.newamericanfunding.com