New American Funding

New American Funding

 4.8/5 (361 reviews)
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About New American Funding

New American Funding (NMLS #6606) is a California-based mortgage lender founded in 2003. The company serves 49 states and offers multiple types of mortgages, including FHA, VA, USDA, conventional, jumbo, buydowns, reverse mortgages and I CAN loans. You can start the application process online, but you’ll have to chat with a loan officer to finalize your application.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • High customer satisfaction ratings
  • Several FHA loans
  • Quick preapproval decisions

Cons

  • Application process not 100% online
  • No pre-qualification without a credit check

Bottom Line

New American Funding provides multiple mortgage products to homeowners with a wide range of credit scores. The company promises low lender fees and competitive interest rates. You can request a rate quote directly from the company's website

New American Funding Reviews

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Page 5 Reviews 95 - 125
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 26, 2022

Justin is a winner and his optimism is contagious. It was a pleasure doing business with him. I have heard many stories of how stressful the mortgage process can be. However working with Justin at New American Funding has been a very positive experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 26, 2022

Jennifer was amazing every step of the way! Made the entire process pain free! Answered all our questions and was great at following up! We’ve done quite a few refinances and this is by far the Easiest refi ever! Thank you Jennifer and New American Funding!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

The lowest rate I found. Also, the team helped me have the closing on time even with all the obstacles. Thank you Jeff and Isaiah. I would highly recommend NAF to anyone looking to buy a home. Really appreciate you all.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

I didn't know what to expect with the whole home loan process and Simon and New American Funding made it an easy and seamless process from start to finish. They were always available to answer questions and provide me with information.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

Great company!! New American Funding helped guided me through my FHA loan. Made it easy for a first home buyer like myself to purchase a home. Henry ** the senior loan officer that helped manage my files was super helpful and kind.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

Thuysi was right there with me throughout the entire process. He is very personable and I am glad that I went with NAF for my home loan. It's pretty daunting going through this process, but they do what they can to streamline everything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

My experience was a smooth one but it quickly became very difficult. My closing was postponed 4 times until it actually happened. A lot of people were starting to lose faith in this process and in me. Thanks to Rudy, my loan processor, today I have a home and it wouldn't of been possible without him! He has all the skills needed to run this company and more. He made it all worth while and is the reason I am writing a 5 star review for this company. Thank you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

Amazing Loan Officer! Josh ** is an exception (and EXCEPTIONAL!) on all levels! From thorough rate disclosure, efficient application process, follow through status communication, and timely accurate closing - Josh delivers "Service" that is virtually impossible to find! Josh’s experience and knowledge are loyalty inspiring - no excuses, no false promises, just trustworthy performance; Josh is my absolute future go-to (or referral) for this reason - outstanding credible ability! I give huge credit to Josh for his tireless internal communication as well; he works WITH Underwriting and Processing in fully expediting the process - a great Team effort that was and is totally appreciated... but I'll always choose Josh as my Captain!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

Except for the title company not understanding what a Georgia Probate looked like, the experience was great. Jake ** was very professional and personable. Whenever I needed help he was eager to rectify the situation. I would recommend him very highly.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

There is NO better loan officer than William at New American Funding! His communication with us at every level of the loan process was remarkable. You just don't see this level of customer service much anymore. Thank you for making this process much easier than several of our friends who used other lenders.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

Thank you! Shannon and Alex were/are a wonderful team! Any time we had questions or another document was needed - both were consistently responsive and communicative via emails and phone calls. Throughout the whole refinance process, their level of customer service went beyond the norm to kindness and respect. We are grateful and happy to be with the new mortgage company.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 25, 2022

I had a great experience. Everyone was very helpful, responsive to my questions, kept me updated on where we were in the process. The whole process was relatively easy. I would definitely recommend New American Funding to friends and family.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

Great service! Troy is an awesome guy to work with. Would recommend him to family and friends. I would definitely work with him and New American again. New American has some great employees and do their best to take care of their customers.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

I had a wonderful experience working Stacey **, New American Funding. She was fast and courteous during the process. It took us 22 days to process the loan which I thought is very fast considered with the number of customers this company is handling. I highly recommend working with Stacey. She will explained everything clearly and will make herself available at all times. I can't ask for more. This is one of the best experience I had with the loan company. Even working with other members, Margie **. They will make sure your concern will be addressed. I highly recommend to all the Veterans and anyone who needs a financial assistance.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

American funding was very helpful fast and accurate we had a great experience for our first time in refinancing our home. And I would highly recommend New America finance to friends and family members getting our money was fast and done electronically.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

Paul was a big help and and answered all my questions. Love his willingness to provide the best service possible. I was overall pleased with the experience and how quickly with everything moved and into closing. Would highly recommend to anyone.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

Thank you to Amber and Mishel for a great Heloc! The process was smooth and easy. The only thing was waiting for Spring EQ to review our file. That part could have been faster but was not the fault of NAF.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2022

Liz was amazing from beginning to end, updates, document requests, communication, made this the easiest refi ever!!! We were able to close within 2 weeks, and Liz made sure everything was where it needed to be as soon as I provided the documents, she was 100% efficient!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2022

Very good service and Russell ** helped keep us informed and my nerves under control!! Everything was done over the phone and computer which is different than dealing with the local bank but everything went very well and we are happy to be new customers!!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2022

Thanks for the great service and all the help through the loan process. Very quick response to all questions and would highly recommend to more people. The only downside was the changing of the loan officer in the middle of the process just added a little confusion.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2022

Great company and faster service. I would highly recommend. Everything done was very fast and easy to communicate. Everything done by electronically. Great customer service And very helpful. Thank you and recommend this company for anyone who need refinancing or mortgage loan.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 23, 2022

We want to thank Coddi ** and his team for all of their hard work in helping us refinance our home. We were kept informed every step of the way. We would highly recommend New American to everyone wanting to refinance or purchase a home. Thank you Coddi. We are grateful!!

Respectfully,

Kim and Tommie

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

Brian was Awesome!! I am very impressed with New American Funding. I would recommend Brian and New American Funding to anyone. Derrick the loan processor was awesome as well. I am completely satisfied with my service. Brian and Derrick please keep up the good work. Brian has gone above and beyond for me and I am indebted to him for that.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

I love everything about New American Funding. It’s been a wild ride; but when I tell you they was on their job from start to finish; and the whole group is fast and on time with questions and answers, well on top of that I’ll like to thank a special person for helping me through it all and his name is Jeff **, thank you for trusting me and not giving up on me like everyone else and giving me a chance regardless of what I was going through and I thank you from the bottom of my heart….

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

It was very tough loan to get through but Christian never gave up and kept in touch with me religiously. He was kind, patient, and extremely knowledgeable. I have never had such a great experience with another company and this is my 7th closing. He is professional beyond belief and will never use anyone else again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

New American Funding provided excellent service with regards to managing my mortgage. From initial application through closing I had consistent contact with my loan officer and processor. I really felt like there was a multidisciplinary team working closely in order to be able to close on schedule!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

It was a great experience team. Mr Ben ** was the most helpful in the process. He is the only person who makes the process easy for me. He always answer all my questions truthfully. He take his time to assist me. Thanks Ben.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

It was great working with New American Funding. Easy communication and friendly staff make this experience great for us. I definitely recommend them to my friends and will use their service in future. Also I am very happy with my deal and the credits that I’ve got. Thank you for being there and helping us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

Refinance house to ease debt and pay for new improvements. It was a pleasure doing the papers with the company. It was well presented and easy to get all the papers necessary to do the loan. Henry and Shanice did a wonderful job.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2022

Such a terrific company. Beyond helpful if you are not super knowledgable in how the whole process works. The process was smooth and quick and I was never stressed along the way. I appreciated all of the correspondence that I received each and every step of the process. So awesome!

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New American Funding Company Information

Company Name:
New American Funding
Website:
www.newamericanfunding.com