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LendingTree Reviews

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Edited by: Liz Bingler

About LendingTree

LendingTree (NMLS #1136) is not a direct lender. Instead, it’s an online marketplace that matches you with one of its lending partners based on a questionnaire. LendingTree is free to use, and it offers users the chance to compare a range of financial products like personal loans, business loans, mortgages, insurance and credit cards.

Visit www.lendingtree.com
Pros
  • Free, quick product matches
  • Network of more than 300 lenders
  • Easily compare loans, credit cards and insurance
  • Helpful resources
Cons
  • Not a direct lender, only a marketplace
  • Not all lenders shown will be a good fit
  • Can lead to spam

LendingTree Reviews

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    How do I know I can trust these reviews about LendingTree?
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    Page 2 Reviews 40 - 80
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    StaffRatesTimeliness

    Reviewed Oct. 22, 2020

    I found the right mortgage lender using LendingTree. I will go to them in the future before I search for a company on my own. Perfect place to shop, compare rates and speak to potential Lenders. Both were legit with excellent ratings. Two out of the three companies contacted me within hours based to start the preapproval process. Great company.

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    Sales & MarketingStaffLoan ProcessRates

    Reviewed Aug. 9, 2020

    Excellent credit score and moderate/high income. Rate approved from PenFed 2.89% for 40k vs 5.6% as proposed from Lending Tree. Understood that this is not their loan offering, but the fact that they can not pull together competitive offers (low 3% for Chase offer) shows that this is likely an enterprise that functions largely off of advertising connections. Essentially it is useless. Disappointed I wasted a credit check on this.

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    Customer ServiceSales & Marketing

    Reviewed July 1, 2020

    I used Lending Tree to identify possible mortgage refinance companies. In this respect the companies that were supplied were valid mortgage banking organizations. What I have issue with Lending Tree is their privacy policies. I don't know the details since we rarely read, in detail, the fine print but when I signed up in less than a day my email spam increased 400% and my telemarketing calls increased 500%; these volumes cannot be coincidental and over 95% of the spam was not mortgage related. I can't say it's totally on Lending Tree but if it occurred from the companies they promote/partner with then they should also be responsible for them. They're already making money from the bank that I will refinance with and if they're making money from selling my information that's not good business, in my opinion, as now I am letting people know what happened; coincidence or not.

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    Customer ServiceContract & TermsTechSales & MarketingRefunds & PayoutsMaintenanceStaffLoan Process

    Reviewed June 29, 2020

    I got an email I was approved for a personal loan from lending tree up to $8000. I signed the loan agreement for a $2000 loan and was told I had to put up a 5% security deposit because my credit score was below 700. Which would be $100. They wanted it in the form of eBay card or bitcoin atm deposit. I did the eBay card.

    Saturday June 27, 2020 I got an email of wire transfer receipt to my bank account for $2000 from Apple Federal Credit Union. I was working with loan officer Dominic Leonetti from lending tree. My bank did not accept transfer until Monday and on Monday I still received no transfer and found out by looking online that there were dozens of reviews of people being scammed by lending tree and Apple Federal Credit Union does not work with lending tree and does not know a Dominic and did not do a wire transfer.

    When I asked Dominic about this he claimed I breached my contract by claiming it was a scam and that lending tree didn’t trust me anymore and that he canceled the loan and transfer. I asked to speak to a supervisor and he said he was the supervisor and could cancel any loan he wanted. He then said if I called again he would block my number. I have not received a refund for my $100 deposit as Dominic stated would be done and he will not return emails and my calls are blocked. He is totally unprofessional and rude and disrespectful. Lending Tree is a total SCAM. BEWARE.

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    Customer ServicePriceOnline & AppLoan ProcessRates

    Reviewed June 25, 2020

    I made the mistake of signing up for LendingTree to find a good rate on a HELOC (home equity line of credit). Before I even finished filling out their online forms my phone started ringing and emails and texts started. None of them were for a HELOC, only cash out refinances which I guess make the lender more money but is not what I wanted. DON'T DO IT, you will be bombarded with hungry loan people bugging you for several days or longer.

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    Customer ServiceCoveragePriceLoan ProcessRates

    Reviewed June 15, 2020

    All I wanted was to check rates to see what they were and immediately was bombarded with calls, emails and text that had NOTHING to do with loans, some did but most were insurance WHICH I NEVER REQUESTED, BEWARE of FARMERS CALLS. THEY ARE THE WORST. They send you info and quotes even after you tell them NO. Just know your information is sold at your expense and without your authorization!!!

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    Customer ServiceTechBillingLoan Process

    Reviewed June 4, 2020

    WORSE COMPANY EVER!! I was furloughed from my job due to COVID-10 and I contacted Lending Tree first about their payment. Before I could even GET my unemployment check, they put a "comment" on all 3 of my credit bureaus with the following statement: STUDENT LOAN IN DEFERMENT DUE TO NATURAL DISASTER. I have been a customer of this company for almost 2 years; first and LAST time customer for sure. Never missed my $973 payment one time since I became a customer. I am in the middle of moving my family of 5 to another rental property but because LendingTree put this "comment" on my credit report, I was DENIED in the final contract process and after 3 hours on the phone, a LendingTree supervisor REFUSED to remove the comment stating that "well they are not supposed to be doing that, so take it up with them directly". Now with no place to move my family, we are out of options.

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    Customer ServiceStaffRates

    Reviewed May 27, 2020

    I was disappointed in myself (mainly because I knew better). I had heard 30 yr fixed interest rates had dropped. So I did a search online for the latest rates and LendingTree.com popped up and said to enter a few details to get my rate. I entered the details and when I clicked submit, my phone started ringing off the hook. It hasn't stopped since I filled it out yesterday. I should have known that it was just a marketing ploy and that it wasn't giving me rates... Lending Tree was sending all of my information to lenders all over the USA and they have all called me in the last 24 hours (more than once).

    I am complaining because when a site says they are giving you rates... then do just that. Instead, I never got a rate, but a list of finance companies to call. Ha ha. Me? Call? Uh, no, I haven't been able to use my phone to order a pizza because I am inundated with random unknown numbers of lenders. If I wanted to blast my information to everyone in the finance industry, I would have clicked a link that said "Please send my info to everyone". But I didn't click that link. I clicked "Show my rate" and I still have not received anything with a rate. This is the kind of stuff that makes people HATE online marketeers. Not cool.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed May 5, 2020

    I really don't know what to expect from this. I just started my account and now waiting on response. I heard that this is one of the best ways to get a loan for important things in life you may need so I'm very anxious to see what's in store.

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    Sales & MarketingPunctuality & SpeedBillingLoan Process

    Reviewed April 7, 2020

    I cannot believe how fast it was. I decided to just apply to consolidate some bills and filled out the application and was surprised within 2 days that it was approved. It was so fast that I thought that it was a scam. But it was real. I would recommend them. During this trying time this loan gave me some peace of mind not having to worry about bills while trying to get through this devastating time.

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    Customer ServiceCommunication

    Reviewed April 6, 2020

    Worst company. Very poor communication on what they plan to do with your information. Why would they send my information to 100 banks? Do I want 100 phone calls? Do not provide them your phone number. There is no way to delete your account just turn off notifications. I am consulting with a lawyer about that now. That seems fishy to me....

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    Customer ServicePunctuality & SpeedRatesHonesty & Transparency

    Reviewed March 18, 2020

    I applied on Lending Tree. Beware! Lee ** called me and took my application and then promised me 3.85 on a refi. Sent me the paperwork which was floating. Not locked in even though paperwork said locked in. I signed all my paperwork online and he never would answer the phone afterwards. Three days, 16 calls, 5 emails later nothing. I give up. Now the rates for refinance are 2 % more. He knew exactly what he was doing. This person lied to me and I am elderly. I will be following up with everyone and anyone that I can. I was taken advantage of and now the rates are sky high.

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    Customer ServiceSales & MarketingPriceOnline & App

    Reviewed March 16, 2020

    Their website will data mine you to death and then when you hit SUBMIT it WON'T give you any quotes!! JERKS!!! Then they will flood you with ads after ads from their partners. NEVER EVER DO BUSINESS WITH THEM!!!! THEY ARE JUST A MARKETING COMPANY THAT SELLS OFF YOUR INFORMATION!!!!

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    Punctuality & SpeedBillingLoan Process

    Reviewed March 10, 2020

    The application process was very fast and very simple. No long pages of paperwork and forms to be filled out. Did not have to upload bank statements or income verification because it was already available online for LendingTree. Received my loan very quickly. (It took less than one week and my cards were paid off and the leftover money was in my bank account.) Would recommend to anyone needing to consolidate credit cards and also needing a little extra cash for whatever.

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    Rates

    Reviewed March 5, 2020

    I liked the ease of the application, the interest rate and terms of service offered, the expedience of the funding, and I would recommend Lending Tree to family and friends. Extremely pleased customer here!

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    PricePunctuality & SpeedStaffLoan Process

    Reviewed March 1, 2020

    I requested a loan through Lending Tree to help with moving costs when I sell my house. I had the loan within 3 days. The process was fast, efficient and convenient. I would recommend lending tree to anyone.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 28, 2020

    Jailene was great to work with. Very considerate of my time and was very efficient! We had an answer that day for the loan, within the week the money was in our account. Very fast!! We were very impressed.

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    Customer ServiceLoan Process

    Reviewed Feb. 25, 2020

    Within a minute of submitting inquiries to Lendingtree.com for a loan, I was BOMBARDED with calls...literally several every minute. Within an hour I had 20 calls from one number. As soon as I would block one number, a different number from the same area code would pick back up the incessant calling. I REFUSE to do business with any company that harasses their customers this way. Stay FAR FAR away from this company. Do NOT submit an inquiry online...you will be sorry!

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    Customer ServiceTechLoan Process

    Reviewed Feb. 19, 2020

    IT was very easy to apply in minutes. The only downside was that I kept getting calls from all of the loan providers until I had chosen the one that best fit my budget. Other than that, I was provided with a lot of offers and was able to narrow them down with filtering tools which made it easier to find the right one for me.

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    Customer ServiceRates

    Reviewed Feb. 19, 2020

    This company sucks. They can't offer better rate, not even close to my current rate. But I am more annoyed by the calls from different sources. I will never recommend anyone to try with them. Horrible experience!

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    Loan Process

    Reviewed Feb. 19, 2020

    I have had a great experience with Lending Tree because they make the entire process so easy that I had no problems at all getting my loan and seeing my financial health right at my fingertips! I really appreciate LendingTree!

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Feb. 4, 2020

    All I wanted was to check rates, which I thought was online; and then instead, I immediately get bombarded with calls, texts, and emails from loan officers (at least 15!). Website implies that one could check the rates online.

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    Customer ServicePriceRates

    Reviewed Feb. 4, 2020

    I received an add to view current interest rates for mortgages and was ready to refinance my mortgage to a lower rate. As soon as I input my info which included my phone number and hit submit, my phone immediately started ringing. Literally the first call came within 30 seconds of submitting my info online. I receive calls from at least 5 companies. I narrowed the list down to 2 and one's rates were double the other so I told them I was not interested and they would not stop calling me. I probably received 75 calls from them even after I told them I wasn't interested.

    I probably would not go through this experience again and would just deal with my local bank in the future. The random calls from mortgage companies for weeks afterwards was not worth the contact made. I did finalize a refinance with one of the companies that contacted me but in the end, I could have done just as well with my local bank.

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    StaffLoan ProcessRates

    Reviewed Feb. 3, 2020

    Great company. Lending tree for guidance keep up good work. Been a great leader. Thanks happy with a fresh loan I received and will know you be there to guide as I go toward I life thanks. Been there as a helping hand on your search for anything. A good rating for new loans.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Jan. 29, 2020

    I should have never given any information to LendingTree. Would-be-borrower beware! If you apply with them, create a new garbage email and maybe create a google phone number because their shameful predatory lender partners will hound you by email and phone. If you don't mind a 25% interest rate as your best deal, don't even bother. I have a 750+ credit score with excellent income and low debt, but that was the best I could do. If you're worse than that, again, don't bother. You can borrow money from anywhere for far less--including loan sharks (9-14%).

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    Customer ServicePricePunctuality & SpeedStaffLoan ProcessRatesHonesty & Transparency

    Reviewed Jan. 23, 2020

    In researching best rates for home mortgages Lending Tree kept popping up as #1 in my search. I tried it and got multiple quotes that were what I thought "too good to be true." I like to do business with local companies so I called a few and they could not compete with the quotes I was getting. My number one recommendation from Lending Tree was North American Savings Bank. I called and spoke to Warren **. The quote I got was far better than Quickens or any local banks. I decided to go with NASB.

    All through the process I kept waiting for additional fees to appear. They did not. I SAVED THOUSANDS IN CLOSING COSTS. I got the best interest rates with no points and no hidden fees. I closed on my loan December 31, 2019. I highly recommend Warren ** at NASB. He was professional, informative and very pleasant to deal with. The process was much easier than other mortgages companies I have used. He made sure we met our closing date even during Christmas holidays!!

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    Punctuality & SpeedBillingLoan Process

    Reviewed Jan. 23, 2020

    I have been wanting a loan to consolidate my debt for a while and no one would give me a chance. LendingTree did and the whole process was fast and easy! I would highly recommend them. I’m so ecstatic to finally have all my credit cards paid off and have one simple payment instead!

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    Punctuality & SpeedBillingLoan ProcessRates

    Reviewed Jan. 21, 2020

    LendingTree made it quick and easy to get me the best rate on a unsecured loan. The rate I received was almost half of what I would have got if going to the lender directly. That saved me over $150 on the monthly payment!

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    Customer ServicePunctuality & SpeedStaffRatesTimeliness

    Reviewed Jan. 18, 2020

    Great source for comparison of rates/terms with Lenders. Immediate response, no waiting. Professional and you make the choice. Lenders available at direct lines for questions. Lenders suggested terms for comparison rates of your query are maintained for finalization.

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    TechPunctuality & SpeedBillingLoan ProcessRates

    Reviewed Jan. 15, 2020

    The process for finding potential loan providers was super simple and quick from start to finish with Lending Tree. We did not have to provide a ton of personal information, and we received 10+ offers in minutes. The offers were from a wide range of lenders from banks and other lending institutions. We were able to see loan terms, interest rates, and other pertinent facts w/o even clicking on any of the offers. The offers included low interest, low payments, higher interest, higher payments, larger amounts, and smaller amounts. So, finding a loan that fit our payment, interest, and term needs was simple.

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    Punctuality & SpeedLoan ProcessHonesty & TransparencySales Tactics

    Reviewed Jan. 8, 2020

    Overall Lending Tree directed me to Lending Club, which in turn, approved my loan quickly and stress free. Lending Tree made the search for a good loan company much easier and honestly, then some other high pressure search companies.

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    StaffBillingLoan Process

    Reviewed Jan. 8, 2020

    I have "good" credit and wanted to pay off my credit cards and also wanted a loan to help in the process of obtaining "excellent" credit. They showed me different options online of what my payments would be if I chose 3 years, 5 years, etc. to repay my loan. I chose the best option for me, applied online, was notified that I was approved and the money was in my checking account within a couple of days. I really like that didn't have to take time off work to go to a bank or loan company in person to apply.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 7, 2020

    I have used LendingTree a couple times in the past, successfully. This time, one of the lenders recommended was LoanDepot, and I refinanced a loan with them. LoanDepot customer service was the worst I have ever experienced (in 30 years of several home purchases, car purchases, refi, etc.). Several times I was unable to get my loan servicer on the phone, or email, until I commented publicly on Twitter and was directly to customer care, only then the loan servicer replied. LendingTree needs to know how difficult Loan Depot was to work with, and consider NOT recommending them through their platform.

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    Customer ServicePriceStaffLoan Process

    Reviewed Jan. 4, 2020

    I went online to look at home loans. I then received several results which was good to see. However, immediately I started to receive many unsolicited phone calls from several lenders. Huge mistake! I told one of the callers, Basil **, a VA home loan specialist, that I already had all of the information I needed and was all set. I then said goodbye. His reply by text after we talked, and I quote: "Thanks for hanging up. We don't charge lender fees to veterans. Hopefully, you can stick that in with your results!" Can't believe how unprofessional that was. I didn't realize that Lending Tree would be passing my information out to numerous sources. TERRIBLE EXPERIENCE.

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    Punctuality & SpeedLoan ProcessRates

    Reviewed Jan. 4, 2020

    Applied for a loan with referrals from Lending Tree, had a deposit in my account 3 days later. They made sure to check my identity for security purposes, which made me feel safe. It was fast, easy and I got a good interest rate.

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    Loan Process

    Reviewed Dec. 31, 2019

    I applied for small personal loan and it was the easiest process I’ve ever had. I was approved in minutes and had the money I needed within 2 business days. No hassles by anyone and I did everything online. It was an excellent experience.

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    Staff

    Reviewed Dec. 21, 2019

    I cannot speak highly enough of the service and professionalism that was provided by Ken. His knowledge put me at ease immediately and made me feel like he had my best interest at heart. Thank you for your dedication and patience.

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    Loan Process

    Reviewed Dec. 18, 2019

    I needed a loan for my wedding and got matched with LendingTree, I submitted the application and in less than 5 hours, the contract was signed and money paid into my account. It was awesome!!! Keep the good work up.

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    Customer ServiceLoan Process

    Reviewed Dec. 16, 2019

    I went online to look at home loans. Since that one time, I have received so many unsolicited phone calls from numerous lenders. Huge mistake and I’d never use Lending Tree who is passing my information out to numerous sources. TERRIBLE EXPERIENCE.

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    Punctuality & SpeedOnline & App

    Reviewed Dec. 14, 2019

    This company is the easiest way to borrow money for anything in life. The application was fast and the approval was nice and smooth. The auto pay is convenient and saves money. The online login is great. Everything about your account is just a click away.

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    LendingTree Company Information

    Company Name:
    LendingTree
    Company Type:
    Public
    Ticker Symbol:
    TREE
    Year Founded:
    1996
    Address:
    1415 Vantage Park Drive, Ste. 700
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28203
    Country:
    United States
    Website:
    www.lendingtree.com