JG Wentworth Debt Relief Reviews

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Edited by: Jon Bortin

About JG Wentworth Debt Relief

JG Wentworth has been helping individuals overcome financial hardships for more than 30 years with a variety of financial solutions, including debt management. JG Wentworth Debt Relief’s services can help reduce or eliminate your unsecured debt in as little as 24 to 60 months. It negotiates with creditors on your behalf and may be able to settle your debt for significantly less than what you owe.

Pros
  • One monthly payment
  • Good credit not required
  • No upfront fees
Cons
  • Need at least $10,000 in high-interest, unsecured debt

JG Wentworth Debt Relief Reviews

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    2 featured reviews
    How do I know I can trust these reviews about JG Wentworth Debt Relief?
    • 4,885,129 reviews on ConsumerAffairs are verified.
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    Page 7 Reviews 840 - 1040
    Verified purchase

    Reviewed Oct. 7, 2022

    JG Wentworth is the I don't what to do without you guys. I almost debts free because of you. Like said before you're the best. Keep on doing good job and thank you very for what you did for me. Have a wonderful weekend.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Antoinette! We are thrilled you are having such a positive experience with our team - thanks for sharing!

    Verified purchase
    Customer Service

    Reviewed Oct. 7, 2022

    JG Wentworth is a reputable company. When I was with them, the communication was good. They kept me notified on things. I only wish I didn't have to pay that much money then crash my credit.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Jean! It is so nice to hear how well your program is going - thanks for sharing!

    Verified purchase

    Reviewed Oct. 6, 2022

    I am really please with the service provided by JG Wentworth. Going into this process I was really scared but with much reassurance this process has made me much more comfortable. I am actually pleased that I went through with it. I feel more comfortable that I took the step to get my finances under control. I am HAPPY now!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Saint! It is so nice to hear how much of a positive experience you are having with our team to find the best financial path for you - we are excited to be on this journey toward the financial future you deserve!

    Verified purchase
    Customer ServicePunctuality & SpeedFollow-Through

    Reviewed Oct. 6, 2022

    I called JG Wentworth and it sounded like a good deal, and I went and followed through it. It was easy. It was easily explained. And I was surprised how quick the whole process was. It all went good. I suggest it to everybody now.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Celeste! We're pleased everything is going well with your program - thanks for sharing!

    Verified purchase
    PriceStaffBillingRates

    Reviewed Oct. 4, 2022

    Settlements are in process! I would like a settlement on my Citi Bill! I am 71 years old and this process through the internet is not something that is an easy process for me! I am thankful for what already has been done, but understand that there is a lot more to be done! Prices on everything to live on have gone up and I am in a pinch for funds!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Suzan! We are glad everything is going well with your program so far - feel free to reach out to one of our representatives with any questions or concerns.

    Verified purchase
    Price

    Reviewed Oct. 1, 2022

    So far they are doing great. I have had several offers and they continue to contact my creditors. Wish I could get it done quicker but I would need more money for that. They are trying as hard as they can.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Katherine! We are thrilled you enjoy working with our team so much to find the best financial path for you - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 1, 2022

    Slow taking care of lowering my debt. I am getting phone calls from credit card companies every day. I’m receiving letters from collection agencies. It needs to be quicker. I’m trying to meet my payment every month. Thank you very much.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kim! We are glad your program is going well - thanks for sharing!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed Oct. 1, 2022

    Started out great. Got one of my debts settled then disappeared on me. Got a consolidated loan through you to pay the rest off and haven’t heard anything. Getting lots of phone calls like 5-6 a day from multiple collections with no answer to them. Kinda feeling like I shouldn’t of done this but is what it is so not very satisfied as of now.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedTransparencyCommunication

    Reviewed Oct. 1, 2022

    It started off great but I’m at the end and there has been no communication! I have to call and beg for updates and they are still very hard to get. I wanted to pay off early what I owed and you all tried to tell me it was double what it would be if I just kept having it drafted. And now I can’t get the last 2 accounts settled even though I was told a settlement agreement had been made with the card issuer.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Billing

    Reviewed Sept. 30, 2022

    I am satisfied with the procedures, one of the 5 credit cards that I included in the program has already been paid in full, now I hope that the next one will be negotiated to continue closing the commitments with the bank.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Pedro! We're thrilled to hear how well everything is going with your program - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 30, 2022

    Could be a little customer friendly. There’s nothing more to say. Once I see a difference I guess I can give my view on the program. It’s a slow progress for me and it’s hard to say how I feel at this point.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Janet! We are glad your program is going well - feel free to reach out with any questions or concerns.

    Verified purchase
    StaffLoan Process

    Reviewed Sept. 29, 2022

    Not being told that y'all had to get a loan from somewhere else. I was told you would be taking care of everything. Still don't know if you have settled all of my accounts. I'm still getting letters in the mail from debt collectors.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Customer Service

    Reviewed Sept. 29, 2022

    The whole process of my debt settlement has been an easy experience. At first I was unsure about not paying any money towards any of my debt. But after a while the calls stopped and I was able to answer my phone again. (A little scary)

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi David! We are thrilled you enjoy working with us - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Sept. 29, 2022

    They are very professional. They contact us right away when we have questions or information. J.G Wentworth is very knowledgable and they are genuine. I would highly recommend them to all our family and friends. They work with us every step of the way and offer many resources to get us back on track. It is a pleasure talking with them.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Wayne! We are so happy to hear how much our team has been able to help with your program - thanks for sharing!

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 29, 2022

    I have had no issues and any questions have been answered in a timely manner. The program is as stated when I first enquired about the debt relief program and subsequently signed up for it. All problems with my creditors were quickly resolved as soon as reported.f

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Linda! It's so nice to hear how much progress you've made towards your financial independence - thanks for sharing!

    Verified purchase
    Billing

    Reviewed Sept. 29, 2022

    Using the JG Wentworth debt relief program has been a life saver. After moving I was drowning in credit card debt and barely making minimum payments. Now, thanks to the program, my payments were cut in half so I could live life again. They talk to all my creditors and I don't have to do a thing. My credit was already taking a hit because of the debt, but already my score has gone back up since it's being handled by JG Wentworth. I HIGHLY recommend this program!!!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kimberlee! We're glad everything is going well with your program so far - thanks for sharing!

    Verified purchase
    StaffLoan ProcessRatesHonesty & Transparency

    Reviewed Sept. 29, 2022

    After being in the program for about 8 months I received a slimy text that I qualified for a settlement loan to pay off the remainder of my creditors. It was not from JDW per se, but it was from company they partner with and it had a whopping 23.99 % interest rate! That was a hard NO. This program has completely trashed my credit. My credit score dropped over 230 points. Only one of my three accounts has been settled. The other two have not. So I feel as though this entire program was set up to help me fail further. I honestly wish I had gone to Credit Advisors.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Customer ServiceSales & MarketingLoan ProcessRatesFollow-Through

    Reviewed Sept. 29, 2022

    All went well and as advertised with the main part of my dealings, my issue comes with the after. I began getting calls and texts trying to loan me money to pay off what I had literally just paid off. I tried the times to nicely advise that I was not interested, and the account was paid in full. The fourth and fifth times, I was driven to be rude and vulgar before anyone would begin to take my no. Then this review request was sent 6 times in 2 minutes. If this is the hassle to expect, I'd pass.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase

    Reviewed Sept. 28, 2022

    I was made to believe that this process would take UP TO 4 months to complete and get back on track. It's been almost 8 months and I still have only received 1 settlement. If I had known it would take this long, I wouldn't have ever signed up in the first place. My credit is tanking as a result. Not happy.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    PriceStaffBilling

    Reviewed Sept. 28, 2022

    JG Wentworth was easy to work with. They are friendly and very helpful in explaining how their program works. It gave me relief and took the stress away trying to meet payment dates. Great way to rebuild your credit. My program has now been approved by another lender to pay off all my charges at once and now I can start rebuilding my credit much faster.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Nina! It's so nice to hear how much of a positive experience you are having with our team to find the best path for you - thanks for sharing!

    Verified purchase
    Rates

    Reviewed Sept. 25, 2022

    It’s nice to have a company that will work with creditors to remove the crazy interest and fees to make it easier to pay off your debt. It is a little hard with even their fees but much more manageable than before.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Julie! We're pleased to hear how much of a positive experience you are having with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Sept. 24, 2022

    I'm happy with how you are taking care of my debts, in a quick manner. I was skeptical at first on how it was going to work, and I felt bad as I saw all the past due bills came in, but when I saw the first settlement, then the next and the next, I felt better about the process.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Marie! We are pleased you enjoy working with our team so much - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessTransparency

    Reviewed Sept. 23, 2022

    When I called JG Wentworth to ask what we were looking at, it was a quick and painless process in terms of the amount of time it was going to take to pay off the debt versus other programs. I've talked to a couple of different people at JG Wentworth. Their communication is good, especially early on. They talk to you a lot, get you set up, and explain everything very well. There's an online account management program and you can go in there and update things, or look at where you’re at, what accounts are in payment, where they’re at, and if it’s paid off.

    It's a flat payment every month and JG Wentworth is taking care of it for me. It's not something I have to continue to try to call and get things paid down. I don't have to communicate with everybody. They also offered a loan to pay things off. It apparently rebuilds your credit more quickly. I thought it was going to be the same terms in terms of payoff time, but it was going to extend my time another two years. I told them no and they were completely fine with me not wanting to do it.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Tori! It's so nice to hear how well your program is going so far - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Sept. 23, 2022

    Have done a great job with the handling of my debt, have settled some of the accounts. Would recommend you any time, they let me know what is going on and the schedule of payments. The people call and e mail me how things are going.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Patricia! We're thrilled to hear how much of a positive experience you are having with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Punctuality & SpeedRefunds & Payouts

    Reviewed Sept. 22, 2022

    It was not explained to me that we would not settle with my debtor right away. My credit score is plummeting, I can’t buy a house thanks to that. I would rather pay off my full debt than settle for less years later. Worst program ever!!! Please give me my money back.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2022

    I have good experience and JG is helping me. Good company and I will refer to my friends. I am happy that I found the JG company. Excellent company for those who have a debt and every time when I call JG they help me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Janet! It's great to hear how much you enjoy working with our team to find the best path for you - thanks for sharing!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 22, 2022

    Wonderful team works with you. Makes the process easy and painless. Would highly recommend to anyone in need. They have an amazing settlement rate. They are able to answer all questions and call back immediately. The creditors could take lessons from this staff.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Tammy! It's Great to hear how much you enjoy working with us to find the best path for you - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Sept. 22, 2022

    JG Wentwoth's program was fantastic and working with them was very easy. Hands down, I'd recommend them to anybody. If you need to get out of debt, they will help you.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Stanley! We are thrilled you are having such a positive experience with our team to find the best path for you - thanks for sharing!

    Verified purchase
    Contract & TermsRefunds & PayoutsBilling

    Reviewed Sept. 21, 2022

    My experience with J. G. Wentworth has been nothing but positive. Their support people are great, and they even allowed me to skip a payment on the debt relief plan I have with them when money was very tight one month. They are so easy to work with. When I started this debt relief plan 8 months ago, I was skeptical. It has managed, however, to allow me to settle my consumer debt in a period not exceeding four years. Of my eight accounts, two have been paid off completely, two others have reached a settlement agreement with me, and the other four are in good faith negotiations. My only alternative to the J. G. Wentworth Debt Relief plan would have been bankruptcy, and I don't feel that that option would truly have been responsible, given that I really can pay back the negotiated debt in a reasonable period of time. I highly recommend J. G. Wentworth without hesitation.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Mark! We're so happy to hear how much of a positive experience you are having with our team to find the best financial path for you - thanks for sharing!

    Verified purchase

    Reviewed Sept. 21, 2022

    When signing up for this program over nine months ago, I was promised all settlements would be done within six months and my score would be recovering from negative impact. It’s been over nine months. Debts are still not recovered and my credit score is down over 300 points.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Contract & TermsStaffLoan ProcessHonesty & Transparency

    Reviewed Sept. 19, 2022

    Biggest complaints were it’s impossible to get in contact with representatives from the company. They mislead me about how long it would take to make agreements. Finally they tried to pitch me on a loan to keep me in the program and put me in more debt.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    RatesTransparency

    Reviewed Sept. 17, 2022

    I am very happy that I choose J G Wentworth. We are progressing quite nicely. They keep me updated on everything. I am very pleased. Rating 5 Star ⭐⭐⭐⭐⭐. Keep up the Great work team and Thank You. A Very Happy Customer..Robert **

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Robert! It's so nice to hear how much you enjoy working with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Sept. 16, 2022

    So far everything has been great. I have had no problems contacting you when I had questions. Keep up the great work! I would highly recommend this service to my friends. Jon has been an excellent help. I am very satisfied with this program.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi James! We're glad everything is going well - thanks for sharing!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 15, 2022

    I never know what is going on with my account and unless I call and then when I call the people can be rude about it. You take my money faithfully but yet I cant get updates. That's all I like is updates more often.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach our to discuss your concerns.

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Sept. 15, 2022

    I was told that if I made all payments for some time that I would be offered loan based on the way I earn money. I am self employed as a day trader and showed proof of income by bank accounts. I was contacted by you JG Wentworth and then sent to some lender who I never heard of. I went over my situation with them and let them know how I can show my income. I explained from the 1st call that I did not have a co-signer. I received daily calls from representatives for over a week asking if I had a co-signer.

    I provided info on my main account that showed 5K-$7K monthly credits. I do have another account as well that I was unable to get access to downlead for a few days. I followed up and sent requested bank statements. I think I received email with decline? After being bombarded with daily phone calls I figured someone from one of the organizations would let me know what is going on....

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Sept. 10, 2022

    Everything that was done for me was helpful in all aspects, I’m glad I didn’t wait any longer to make the call, everyone that took the time to call me and update my situation these past few months, I am very thankful to you all. Thank You All Very Much

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Mario! It's wonderful to hear how much of a positive experience you are having with our team to find the best path for you - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Sept. 9, 2022

    J.G. Wentworth has helped me tremendously with settling my debts. The staff has been terrific in answering any questions I have in a very timely manner. I could not be happier with a company than I am with J.G. Wentworth. Thank you very much!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kerrianne! We're thrilled to hear how much of a positive experience you are having with our team to find the best path for you - thanks for sharing!

    Verified purchase
    Customer Service

    Reviewed Sept. 9, 2022

    It took 9 months to get a settlement on 1 card and on the other one I still havent heard nothing, lines of communication are not good. I'm not kept in the loop like status of these like what is going on with them and if I'm going to get any results of any.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed Sept. 8, 2022

    Alex is awesome, kept me updated and was very thorough. He explained the process very clearly and the expectations of the program. He kept me informed and take me through the process with ease. Glad I made the call! So far everything have been great.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Chloe! It's great to hear how much you enjoy working with Alex to find the best financial path for you - thanks for sharing!

    Verified purchase

    Reviewed Sept. 7, 2022

    So far, SO GOOD!!!! They get results! Even though they don't communicate as much as I'd like, when they do reach out, it's ALWAYS great news!!!! In less than a year, we're almost there! There being, all accounts settled and/or paid off!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi LeMarcus! We're pleased everything is going so well with your program - thanks for sharing!

    StaffBilling

    Reviewed Sept. 7, 2022

    Even though it sounds like a great idea and would help, it’s more of a burden. I am in a lot of credit card debt due to the last two years and this seemed like the perfect solution. They are very nice to talk to and you even have an account that you can check on to see how far it’s gone. Unfortunately, you are given a “savings account” where they take money from your actual checking/savings account. When I’d first signed up, I had a decent full-time job, but I lost it after a handful of months. I told them to stop withdrawing the money because of this and that I could resume this once I was again employed. However, they claimed they had no record of such, even though I’d spoken to one of their people back in July of this year and he said it would be taken care of.

    Instead of debt relief, I am sending all the money to them. I'm going to have to cancel this and get my "savings" back. I don't have enough money to keep giving them $600+ every month when I have no income. I have taken money from everywhere I could think of that is available to me and now I have nowhere else to go. My savings account and my brokerage accounts are empty. I may wind up declaring bankruptcy after all, which is what I have been trying to avoid. I have never been in this situation before and I see no way out of it. I could have done this all on my own. There has to be a better way.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 6, 2022

    Credit score takes a huge hit, nobody explained the process accurately, takes longer than expected to get anything paid off, and may still face legal action in process, not enough progress at 1 year in program, and very slow to get info back to you. I do not suggest using this company for anything.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 3, 2022

    Very disappointed! It’s not what I expected. I would never recommend this company to anyone. They have done more damage to my credit than if I would have just worked with my creditors myself! If you are looking for help just call the creditors or go to another company not this one.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 3, 2022

    You need to be able to pay in quickly to settle quickly but if I had the money I wouldn’t need to settle. In the meantime my credit score has tanked and I am unable to do anything that requires decent credit history.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

    Verified purchase
    StaffTransparencyHonesty & Transparency

    Reviewed Sept. 3, 2022

    I put myself into a stupid situation when I was younger, financially, and I wanted to get out of it. It led to me getting a consolidation plan with JG Wentworth. The program has been pretty good. I'm about halfway through it. I'm just concerned that they haven't tried to start with consolidation on one. There were three parts and two of them have been settled already, but the last one still hasn't been settled. Other than that, they're very transparent. They keep in touch with you when you're beginning and really start up the plan. JG has definitely been a big help. They've been very open and honest about how they're going to go ahead and proceed with planning on consolidating everything. I’d recommend them to somebody.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi August! It's wonderful to hear how much our team has been able to help you - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Staff

    Reviewed Sept. 2, 2022

    This a great company. Pleasant workers. No problems. I would recommend this company to friends and family. When I didn't know how to handle this debt JG WENTWORTH came through. I really appreciate the help I received. I'm very happy with this company.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Charlene! It's great to hear how well everything is going with your program - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Sept. 2, 2022

    I’ve been with the program for 6 months. So far, all of the reps have been very helpful and answer all questions when I have them. I would definitely recommend this program for others. Thank you again for everything. I’ve looking forward to a new start with my credit.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Pranati! It's great to hear how much of a positive experience you are having with our team - thanks for sharing!

    Verified purchase
    StaffBilling

    Reviewed Sept. 1, 2022

    They have been so helpful. This is a great opportunity for anyone who needs help and is overwhelmed with their debt. I would definitely recommend to anyone who needs help with their credit card debt. Like I said they have been so help and nice. They got all my debts settle in a matter of months.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Liza! It's great to hear how much of a positive experience you are having with our team to find the best financial path for you - thanks for sharing!

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    Customer ServiceContract & TermsSales & MarketingPriceStaffLoan ProcessHonesty & Transparency

    Reviewed Sept. 1, 2022

    This company is very dishonest and just out to make more money off people who are struggling to get out of debt. My loan rep was not completely honest with me and trying to force me into taking on a loan that would cost me another 6k. I finally talked to an honest, nice person who gave me a different option. Talked to another rep for something and he was very rude and argumentative instead of helpful. This program is a scam.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to address your concerns.

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    Staff

    Reviewed Aug. 26, 2022

    I've been with JG Wentworth for about 10 months and so far I am very pleased. They stay in contact with you so you will always understand what's happening in each step. They are very helpful and cordial. They will set up an account online so that you are able to monitor what's going on with your specific case.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Paulettia! It's wonderful to hear how much of a positive experience you are having with our team to find the best path for you thanks for sharing!

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    Staff

    Reviewed Aug. 23, 2022

    My experience with JG Wentworth was excellent. I got to know a few of the employees there, and they're very professional and make you feel at ease. Mike was very savvy, and he didn't stutter. He went right to the point and he took care of business. I was impressed with his skill. I'd tell others to check JG out because they're professionals and they know what they're doing.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Julio! We're pleased to hear how much of a positive experience you are having with our team to find the best path for you - thanks for sharing!

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    Customer ServiceStaffBilling

    Reviewed Aug. 19, 2022

    Perfect! Personable! Easy peasy to work with. Has removed so much stress from my life. The relief of knowing my credit card debts are being taken care of and paid off is amazing. I wasn’t able to pay more than the minimum amount each month and this has solved all my issues! I only wish I had called them sooner!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Sue! We're thrilled to hear how much you enjoy working with us to find the best path for you - thanks for sharing!

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    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed Aug. 19, 2022

    I signed up to get two accounts corrected. It is taking months to get things going. I am paying most of my fees apparently to JG Wentworth instead of the credit cards. I am still waiting for one to settle. I now qualified for a loan with a partner of JGW and have heard nothing about a settlement offer. Totally confused about what I am paying off and what I am not. I could have done this without JGW just as well.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Reviewed Aug. 18, 2022

    I am super pleased with the service JG Wentworth is providing. They stated it could take a year or two to get creditors to cooperate. It’s been only about 8 months and they have settled with 3 out of 4 creditors for 50% or less of what I owed! Plus my credit score is already higher than what it was before! Thank you!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Alicia! We're thrilled to hear how much of a positive experience you are having with our team to find the best path for you - we are excited to be on this journey towards the financial future you deserve!

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    Customer ServicePunctuality & SpeedOnline & AppStaffBillingRates

    Reviewed Aug. 11, 2022

    JG Wentworth's commercials are catchy. I needed some financial direction because I’m drowning in debt. I looked at their website and saw that they did help people with debt reconstruction and credit card payments. Sure enough, they were able to help me. The program worked really well. They worked with the different creditors I had. They explained the program to me and what they do with the creditors. They were able to eliminate the high-interest rates, and then get me on a regular payment schedule to where it didn’t show up bad on my credit reports.

    The customer support team was great. They were pretty easy to get in touch with if I had any questions. There was usually one person that I talk to but then, if that person wasn’t there, there was somebody else. They could pull up my information and answer my questions. If they couldn’t answer them, they would research, and then call me back and let me know. So, the people that work there were very supportive and pretty knowledgeable.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Robert! It's so nice to hear how much of a positive experience you are having with your program - we're excited to be on this journey towards the financial future you deserve!

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    Customer Service

    Reviewed Aug. 11, 2022

    I still have not got any word on the Capital One. They are showing this was written off. What is the hold up? Someone was to call me about this account and I never heard anything back. Please reach out to me immediately **.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Punctuality & Speed

    Reviewed Aug. 11, 2022

    I know it’s a slow process, and it’s been hard waiting on things to move along. JGW has settled some of my debts, in which I’m very thankful. Without JGW working with me, I couldn’t have paid all my debts. But, I have to say, JG Wentworth is doing a great job on getting my debts settled. Thank you JG Wentworth.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Oneida! We are thrilled to hear how much of a positive experience you are having with our program - thanks for sharing!

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    Staff

    Reviewed Aug. 9, 2022

    JG Wentworth helped me out a lot. They always kept me informed about everything that was going on in my account. They've made things a lot easier for me, and I can only be grateful for that.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Miguel! We're thrilled to hear how much you enjoy working with our team to find the best path for you - thanks for sharing!

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    Customer ServiceSales & MarketingBilling

    Reviewed Aug. 8, 2022

    Very inefficient customer service reps. You need to call 5 times to get what you want. The whole thing of debt mgmt feels like a scam. I am trying to pay off a credit card debt, but bot able to don't even after calling CS. I have money in the account and want to pay off, but support is really bad.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 8, 2022

    Overall the repayment process is working well. My only suggestion is to include a "reject offer" button in every settlement offer document. We cannot assume that I will accept the offer. This would make the process more timely, instead of going through several phone calls asking me to sign the waiting document.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Mitchell! We are so happy to hear how much you appreciate working with us so far - thanks for sharing!

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    StaffBilling

    Reviewed Aug. 6, 2022

    They have been very helpful in making sure all of my accounts get paid and taken care of. I'm very appreciative of their services and I would definitely recommend them to a friend, family member or whoever needs help with taking care of old credit card debt.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Correll! We are pleased to hear how much you enjoy working with us - thanks for sharing!

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    Staff

    Reviewed Aug. 5, 2022

    I was so anxious with my financial situation; they took the time to explain everything. Their representatives were professional, patient, kind and informative. I will definitely refer them if I meet or know someone who needs assistance and really appreciate JGW for being there for me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Marion! We are so happy to hear how much you enjoy working with us to find the best financial path for you - thanks for sharing!

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    Customer ServiceLoan Process

    Reviewed Aug. 5, 2022

    So I have been very happy with JG Wentworth. I feel the customer service is good, they have been working on my settlements and then because of my good standing they offered me to move to a third party loan to “pay off my debt quicker”. Sounded good, right? Nah, first of all the new loan underwriters are terribly invasive. Despite that I did connected my bank statements as instructed - they claim they can’t see all of it so want more - also they are disputing that an account that should be with JGW is on the settlement plan and want me to get a “good standing” letter. Done. They are too invasive and hard to communicate with because as you can guess they are in another country. I emailed both JGW and New Credit America loan recruiter, both never replied back. Why would I move to a company that is hard to work with upfront? It actually put a bad reflection on JGW because of this company’s (NCA) poor performance. Beware, just stick with JGW. NCA will request dual information and are hard to work with.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Tanya! We're pleased to hear how much you enjoy working with us - feel free to reach out to one of our representatives with any questions or concerns.

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    Punctuality & Speed

    Reviewed Aug. 4, 2022

    I didn't expect the process to be so fast. You guys are knocking them out pretty fast. My wife suggested you and she was right. I am really looking forward to getting my finances where they need to be. If this submission fails one more time forget it.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Gary! We are so happy to hear how much you enjoy working with our representatives to find the best path for you - we are excited to be on this journey towards the financial future you deserve!

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    Customer ServiceTransparency

    Reviewed Aug. 4, 2022

    I send money every 2 weeks but I rarely get any updates. It may be that I don't have enough saved to make a settlement yet but some communication would go a long way. Overall I am happy with how easy it is to set everything up.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Customer ServiceSales & MarketingLoan Process

    Reviewed Aug. 1, 2022

    When signing with J.G. was told it would ding my credit, well it tanked it. After 6 months 3 resolves with a few more to go I get bombard with loan calls to pay the rest of CCs off. If this were the business tactics, while I had decent credit I could have just taken a personal loan out. Hindsight in this case would have worked better and just not done business with them. They have very good "SALES" people .... Should have checked more into this company BEFORE signing on the dotted line.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 30, 2022

    It was made easy and my associate was knowledgeable to my questions is. He was very polite and did not leave the subject I called about, have a super fun summer! Talk to you later and I hope to graduate early.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Rhonda! We're so happy to hear how much of a positive experience you are having with our representatives - thanks for sharing!

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    Customer ServiceCommunication

    Reviewed July 29, 2022

    I am very pleased with the JGWentworth program I am in. Whenever I call they are always polite and always answer my questions completely. They always keep me informed about what is going on with my account. Whenever they add a new account to my program they let me know immediately.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Brenda! We are pleased to hear how much you enjoy working with our representatives to find the best path for you - thanks for sharing!

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    Punctuality & Speed

    Reviewed July 28, 2022

    I joined this program in December 2021 with 4 accounts. Fairly quickly one of them was settled but the others have not. I feel that it is entirely way too long to not have made progress on the others. I myself received settlement offers. Why could you not? Thus, the time span has severally damaged my credit resulting in other cards that I did not put in the program to be closed. I'm not satisfied and I regret joining the program at this point.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback. We are having a representative reach to discuss your concerns.

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    Staff

    Reviewed July 28, 2022

    Without their help we'd never be able to get out of debt alone. Super easy to work with and very helpful and knowledgeable. I'm so glad that we found out that they were able to help with our debt reduction.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Shane! We are so happy to hear how well everything has been going so far with your program - thanks for sharing!

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    Staff

    Reviewed July 27, 2022

    Not only was my experience with JG Wentworth painless, but the first person that I spoke to was so detailed in explaining how everything worked that I didn't really feel overly worried about what the outcome was gonna be. I felt that the staff has been very knowledgeable, understanding and kind.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Jessica! It's so nice to hear how much of a positive experience you are having with us to find the best financial path for you - thanks for sharing!

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    Punctuality & Speed

    Reviewed July 25, 2022

    They state it will be easy and pay off everything quickly. I have been in the program 9 months and have 2 of 6 settlements and my credit is destroyed. They were supposed to reach out to creditors and have not.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback. We are having a representative reach out to discuss your concerns.

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    Billing

    Reviewed July 24, 2022

    Everything is going as planned. Settlements are happening. They have all been in the percentage range I was told to expect. The monthly payments are handled smoothly. It has been pointed out that there are settlements on hold until more funds are available and suggested I try to increase my payments; but there has been no pressure to do so. There have been no additional fees.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Roger! We are so pleased to hear how much you enjoy working with us to find the best financial path for you - thanks for sharing!

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    Punctuality & SpeedStaff

    Reviewed July 23, 2022

    So far so good. Still anxious about the remaining debt settlement. But as they say, patience is a virtue. In this faltering economic environment I am thankful for companies like you helping first timers like me in their late age. Thanks for your help.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kanwar! We're so happy to hear how much of a positive experience you are having - thanks for sharing!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed July 22, 2022

    Once accepting the mailing offer the process thereafter was fairly quick and easy. Updates are given often enough and much money is saved. Customer service is polite and never fails to answer all questions and explain anything one fails to understand.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Rosemary! We are so happy to hear how much of a positive experience you are having with our representatives to find the best financial path for you - thanks for sharing!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 21, 2022

    Really helpful people. Super knowledgeable. Customer service is really good and they help all the way thru with the process of your loan. I really recommend it that’s why they get 5 stars. They negotiate my accounts really fast They guide thru emails phone calls and really easygoing.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Luis! We are so happy to hear how much you enjoy working with our representatives to find the best path for you - thanks for sharing!

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    Staff

    Reviewed July 19, 2022

    My credit was in Good standings and became of a family illness our financial situation changed. I wanted to pay off my creditors and JG Wentworth was able to help me do the right thing. I will be debt free in 2 yrs.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Norbely! We are pleased to hear how much of a positive experience you are having with our team - thanks for sharing!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 17, 2022

    Pleasant conversation, very helpful. I got my answers quickly. I had questions about my payment plan and questions about adding payment for my creditors. The rep answered my question and provided me with answers that I easily understood. Set my mind at ease. Sometimes, the easiest issues are hard to understand. When I signed up for the service, I wasn’t convinced totally that this was the way to go. But after the times I have called, everything is beginning to make sense.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Jamie! We are so happy to hear everything is going well with your program so far - thanks for sharing!

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    Staff

    Reviewed July 15, 2022

    So far I'm very happy with my debt results from J.G. Wentworth. With their help, I'm able to pay off credit debt in 3 to four years that would have took me 15 to 25 years or longer to pay off. I'm so happy that they was able to help me and get me back on track as trying to be debt free.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Brenda! We are glad to hear everything is going well so far with your program - thanks for sharing!

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    Customer ServiceStaffBillingTransparency

    Reviewed July 15, 2022

    Great customer service and keep you updated. Very personable. Everyone is very eager to help you and resolve any issue you have. I feel they fight for the best payoff and make sure you can make your monthly payment and check to make sure everything is good and if you have any questions.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Cinthia! We are so pleased to hear how much you enjoy working with our representatives to find the best path for you - thanks for sharing!

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    Refunds & PayoutsBillingLoan ProcessHonesty & Transparency

    Reviewed July 15, 2022

    Yes JG settles your debt. But there is a lot they don't tell you. The fact that your credit will drop drastically, pretty much ruin your credit. you will have missed payments on your credit, you will lose your credit cards forever. They just told me it would be a loan. They pay my credit cards off and I pay them back. LIES. It doesn't work like that.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    CoverageMaintenanceStaffBilling

    Reviewed July 14, 2022

    Put me in a bad situation with a company card and don't care about customer. Don't recommend this company to nobody and try to explain to a representative my situation and didn't nothing until I receive a court notification and I have to fix my problem by myself with the company credit card and have to paid $5000 in two months.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Customer ServiceStaff

    Reviewed July 14, 2022

    I wish I had a time machine to take me back in time so that I can undo what J.G. Wentworth has done. You suppose help your customer not make their situation worse. I would tell you about it but I don't have the room so please feel free to call me anytime **.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Billing

    Reviewed July 9, 2022

    I'm really happy and appreciative of all that JG Wentworth has done and continues to do. I have paid off 1/3 credit card debts, and I'm on my second one. I will continue to do what I need to do to continue to move toward a positive financial status and credit score for my future.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Tasha! We're glad to hear how much of a positive experience you've been having working with us to find the best financial path for you - thanks for sharing!

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    Punctuality & Speed

    Reviewed July 8, 2022

    My experience was good! The waiting was hard as I watched my credit score plummet but I hope it will work out in the end! I’m somewhat disappointed because I have as only saved 4000 dollars but I’m grateful for the experience of it all

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Rashida! We're thrilled to hear how well everything is going with your program - thanks for sharing!

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    Customer ServiceStaff

    Reviewed July 8, 2022

    I am getting the help I need. When I call for information the person on the phone is nice and explains everything completely. I know what is going to happen in a timely manner and they always keeps me in the loop.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kassandra! We are so happy to hear everything is going well - thanks for sharing!

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    Price

    Reviewed July 8, 2022

    It was nice to have some of my credit debts cleared up but I will be paying more to JG Wentworth for 2 years than the cost of negotiating settlements. So in the long run you are charging me $5000.00 to clear up close of the same amount to clear some charge cards. So I’m still in debt to you for the next 2 years. So how am I any further? Plus I still have some other charge cards that need cleared up. Are we still negotiating?

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Reviewed July 7, 2022

    So Great to work with JG Wentworth Debt Relief! So Great to work with JG Wentworth Debt Relief! So Great to work with JG Wentworth Debt Relief! Now my health is improving much better, nerves are more calm! Thank JG Wentworth!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Michael! We are thrilled to hear how much you enjoy working with us to find the best path for you - we are excited to be on this journey towards the financial future you deserve!

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    Punctuality & Speed

    Reviewed July 5, 2022

    I will definitely recommend it to my friends.. They attend my issues well.. And they doing their best solving my debt, they even recommend fast solution. For that I thanks them very much.. Keep up the great job guys.. Thank you..

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Roberto! It's wonderful to hear your program is going so well - we look forward to continue helping you on your journey to the financial future you deserve!

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    StaffLoan Process

    Reviewed July 3, 2022

    I have a problem with being contacted to get a loan. You go through their questions, multiple times. They contact you and tell you that you are eligible and they will connect you with a representative. Then the representative tells you that they will contact you when they are ready to take your information. Then you are denied. DO NOT CONTACT me with any "opportunities" to get a loan. Since I started for the second time last September '21, they have not made any more settlements. Why?

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Shannon, thank you for your message. A representative will be reaching out to discuss your concerns in more detail.

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    Customer ServiceStaff

    Reviewed July 2, 2022

    Excellent customer service. Was treated well by all contacts and they negotiated fairly for me. They responded to all attempts at contact with me and kept me informed of all transactions by e mail. Thanks for all that you did for me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Bryan! We're thrilled our program is helping you so much - thank you for sharing!

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    Staff

    Reviewed July 1, 2022

    They are very helpful and courteous. Explained everything I would need to do and how to deal with the creditors. Checked on me to see how I was dealing with my situation and provided lots of great answers to my needs. Love doing business with them. Thank you so much.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Rose! We're thrilled to hear you enjoy working with us on your journey to financial freedom - thank you for sharing!

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    Staff

    Reviewed June 27, 2022

    Everyone has been so helpful and kind. I like that they take the time to explain everything to you and walk you through this process. They have already got some of my stuff settled and are working hard to get the rest settled.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Ernie! We're thrilled everything is going so well - thank you for sharing!

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    Contract & Terms

    Reviewed June 26, 2022

    I'm hopeful to put this unhappy situation behind me and JG Wentworth is working on my behalf to do so. So far they have made arrangements with some of my creditors and will likely tackle the rest. I look forward to that time when I am considered debt free.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Devorah! Thank you for sharing how much our program is helping you - we look forward to continue working with you on your journey to a debt free future!

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    Customer Service

    Reviewed June 26, 2022

    Terrible service and contacted me anytime without any concerns of customer working time or not. Every time, they contacted me thru e mail or call, different persons approached even though they got wrong name - they don’t know customer name to approaching. Negotiations skill also horrible so creditors are sent me letter for not completely settlements.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Sophi - thank you for your feedback. We strive to provide the best possible service to all our customers, and we apologize that this has not been your experience. Please feel free to reach out anytime you have a question or concern regarding your program.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 25, 2022

    They have done a great job helping me out. When I called to ask a question they were very professional and answered the question very quickly. I would recommend them to anybody that is having credit problems. They called to ask if I had any problems that they could help me with. It seemed like they really cared.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Steven! It's wonderful to hear our program is helping you so much - we're excited to be working with you on your journey to the financial future you deserve!

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    Staff

    Reviewed June 24, 2022

    I have had no concerns. I find when I need a question answered the person is very respectful and helpful. I would recommend this firm to anyone. I find this process has put my mind at ease knowing they are helping me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Patti! We're thrilled everything is going so well - we look forward to continue helping you throughout this journey!

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    Customer ServiceLoan Process

    Reviewed June 24, 2022

    I was told about 2 weeks ago that I was approved for a consolidation loan. I haven't heard anything since. Why does it take so long. If you approved me of the loan then my creditors should be paid, and I should only owe you the money.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kenneth, thank you for your message! A representative will be reaching out to discuss in more detail.

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    Customer ServiceStaff

    Reviewed June 20, 2022

    I'm very happy with making that first phone call to JG Wentworth 8 1/2 months ago. I never thought that I would get myself so far in debt but it happened & JGW has been a life changer for me. The staff that I have worked with are very professional & efficient. I do want to commend Bradley ** for everything that he has helped me with. I wish I was able to deal with people like Bradley ** on a lot of things, it was a pleasure talking to him & getting myself to a place where there was hope in me getting out of debt!!!! I already have a friend who wants to get JG Wentworth's help on her debt as well. Thank you for all your expertise & helpfulness!!!! My Best, Stacie **.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Stacie! We are so pleased to hear how well everything is going with your program - thanks for sharing!

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    Customer ServiceSales & MarketingPriceBillingEase of Use

    Reviewed June 20, 2022

    Started the program & began payments. Radio silence from JGW for MONTHS. Started to think we had been scammed. Still not sure if this is worth the investment. There are two sites to check information, which is difficult to navigate. This experience could be better with more communication & a streamlined workflow.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback. We are having a representative reach out to discuss your concerns.

    Verified purchase
    Staff

    Reviewed June 18, 2022

    Lack of availability of the (2) people I had initially dealt with in my dealings with JG Wentworth. Unable to view ALL my monthly transactions/balances and what amount to paid to each Institutions every month. Spoke with representative and I was informed I COULD NOT SEE that requested information.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback. We are having a representative reach out to discuss your concerns.

    Verified purchase
    PriceHonesty & Transparency

    Reviewed June 18, 2022

    You sold my account to Reliant and they take out more fees so now it will take longer to complete the process. When I signed up, you told me that it was free of charges because you make your money off the difference in the settlements. You lied....

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback. We are having a representative to reach out about your concerns.

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed June 12, 2022

    From the time I decided to go through this process until now Chris has always been there for me for any questions I may have. I have even in this program for q out 7 months or so and Chris has managed to negotiate half of my debt. I would recommend anyone who is having to go through the hamster wheel as I call it. That’s when you continue to pay your cards and your not putting a dent on it because the interest eats up your payment and you feel like all you do is work to pay your bills. So thanks Chris for your help and hard work and great negotiation skills.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Eddie! We are thrilled to hear how much of a positive experience you are having with your agent Chris to find the best path for you - we are excited to be on the journey towards the financial freedom you deserve!

    Verified purchase
    Customer ServicePrice

    Reviewed June 10, 2022

    This program SUCKS! I'm being charged for something that I could of done by myself with my creditors & could have stopped the phone calls months ago. Program DEFINITELY was not explained accurately. Just another program ripping off people who are down on their luck!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your feedback. We will have one of our client services representatives reach out to discuss your concerns.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 9, 2022

    Everybody at JG Wentworth was very friendly and the program was good. The experience went well. I had many credit cards that time and they worked with me. Sometime after that, I always forgot to deal with my payments on time but they were very good with me. They were always calling me and asking how everything was going. I appreciated it.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Clautide! We are pleased to hear how well your program is going so far - thanks for sharing!

    Verified purchase
    Staff

    Reviewed June 3, 2022

    It's almost too much money to pay each month. I'm on social security. Everyone is friendly and helpful. I just want to get my debt paid. It would be good if I paid a little less but it would take longer.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Marlena! We are happy to hear how well the program is going so far - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 3, 2022

    We have been in the program for almost a year and so far the experience has been great. Quick turn around time in negotiations and settlement. Response time to texts and emails is quite fast. It is great that they check in on you to let you know how your accounts are doing.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kelli! We are glad to hear everything is going well - thanks for sharing!

    Verified purchase
    Loan Process

    Reviewed May 29, 2022

    No issues with the debt resolution program. Working satisfactorily so far. One question is why was I encouraged to apply for a loan when the debt resolution program is what tanked my credit? That didn't really make much sense. Wasn't qualified, but the program is what caused the low score.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Adrienne! We are happy to hear everything is going well - feel free to reach out to one of our representatives with any questions or concerns!

    Verified purchase
    Staff

    Reviewed May 28, 2022

    J.G. Wentworth Team is Super Fantastic in performing their job. You all at J.G. Wentworth are AWESOME. You guys are doing exactly what you all told me how this was going to play out. Thanks you all so much.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Allen! We are happy to hear how much you enjoy working with our representatives to find the best path for you - thanks for sharing!

    Verified purchase
    Loan Process

    Reviewed May 27, 2022

    Good way to pay off large amounts of debt. Wish it could be a faster process. Customer support is very good. Easy to contact. A well known company so I trust the process. Ready for a loan to get this process done.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Debora! We are happy to hear how much we've been able to help with your debt so far - thanks for sharing!

    Verified purchase
    Billing

    Reviewed May 27, 2022

    So disappointed. Still have one creditor that’s not on board. My credit is ruined. And the monthly payment is burying me. It sounded like a reasonable way consolidate my debt but it’s not. And I can never reach anyone to talk about how it’s going. I regret it.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your message. We apologize for any inconvenience this may have caused you. We will be having one of our representatives reach out to discuss your concerns in more detail.

    Verified purchase
    Sales & MarketingStaff

    Reviewed May 26, 2022

    Overwhelmed by mounting debt and unsure of where to turn when the sale of my house fell through leaving me in dire financial straits, all of my research led to J.G. Wentworth - and I'm grateful that it did. J.G. Wentworth's representatives proved exceptionally knowledgeable, friendly, and helpful. They made an extremely difficult, angst-ridden situation easy to maneuver and even easier to resolve. Their expertise and advice were top-notch, and I highly recommend their services to those who are drowning in debt and are in desperate need of a helping hand. Many thanks to the J.G. Wentworth Team!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Cheryl! We are happy to hear how much you enjoy working with our representatives with your program - thanks for sharing!

    Verified purchase
    Punctuality & SpeedMaintenance

    Reviewed May 26, 2022

    No one saying anything or talking about the next process. This just doesn't make sense. I'm just paying to fix stuff that is taking forever. And I already have a lot of money in the account. Please do something about this.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your message. We apologize for any inconvenience this may have caused you. We will be having one of our representatives reach out to discuss your concerns in more detail.

    Verified purchase

    Reviewed May 26, 2022

    If I have a question, I ask the question and I get an answer. They don’t give me the runaround. I'm still in the program. I paid off four cards already, and I got about three more to go. I got about a year and a half to go.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Angela! We are so pleased to hear how well everything is going with your program - thanks for sharing!

    Verified purchase
    StaffLoan ProcessTransparency

    Reviewed May 25, 2022

    Representatives did a great job and they super helped me. The only thing that wasn't super transparent was that the whole process was going to shatter my credit. That's the only grudge I have about it. They got me set up with an external company to do a loan through them. I got approved for the loan but I didn't have a choice because JG told me, “Yeah, we can continue to pay this at the process you give it. But if we don't pay them all in one lump sum now, they're going to keep shattering your credit.” So I was pretty much browbeaten into taking the loan so they could pay everybody off and I could get my credit score to stop going down the hill. I won't be able to buy a house for about five years because my credit is destroyed. It is not awesome. I was looking for a consolidation solution, not a shattered credit score.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Aaron! We are glad to hear how much you enjoy working with us - feel free to reach out to one of our representatives to discuss any questions or concerns!

    Verified purchase
    Refunds & PayoutsLoan Process

    Reviewed May 24, 2022

    I have an escrow account, and JG Wentworth talks with the lenders, and they negotiate for me to be debt-free. As I pay in, they pay out and that worked very well for me. I'm finished in the JG Wentworth side. All the creditors were paid because I was paying in on time. We were able to get a loan to pay everything off right off the bat. Everything was good. Everybody was super cool, nice and easy to work with.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Santos! We are thrilled to hear how well everything is going with your program - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 22, 2022

    I'm happy to see how quick they settled my debts, it gives me hope for the future. After the debts are settle I hope the years could reduce so I could start fresh. I love how they communicate with me by email and text.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Paramdai! We're thrilled to hear how well everything is going - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 22, 2022

    My Experience has been Great so far! Everyone has been so great to work with and so helpful to help me start to get back to being Debt Free. I can not wait to have myself back into some sort of financial freedom.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Margaret - We are happy to hear you enjoy working with our representatives so much - we look forward to helping you on journey to the financial future you deserve!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 21, 2022

    I was under stress when I was trying to find help or find relief. JG Wentworth seemed to be the most sincere when I talked to them. Other people had different attitudes. JG Wentworth was fantastic and my experience with them went swimmingly. The people that I've interacted with throughout were so nice and helpful. Anytime I had questions, they were quick to get me the answer. If they didn’t know it right away, they would get back to me as soon as they could. The process of taking care of my financial matters was really stress-free.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Anthony! It's wonderful to hear how much you enjoy working with our representatives to find the right path for you - we're thrilled to be helping you on your journey to the financial future you deserve!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 20, 2022

    They’re are top tier. Whenever I have an issue or concerns all I had to do is call and it will be addressed. They also worked hard on getting my settlement out fast and at a fair balance too. It’s just great service.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Juan! We're so pleased to hear how well everything is going - thanks for sharing!

    Verified purchase
    Staff

    Reviewed May 20, 2022

    J G Wentworth has been very diligent in contacting creditors and making settlements. Already 5 of my 9 cards are settled. They have worked very hard in completing the settlements in a very timely manner. I would recommend them to anyone who finds themselves in a bad situation.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Rebecca! We're glad we could help settle most of your credit already - thanks for sharing!

    Verified purchase
    Contract & Terms

    Reviewed May 19, 2022

    I have been paying since last September and only have a balance of around a $1000. Where has the rest of my money gone? I got a letter from a collection company for one that you have settled with. Another one no results yet. I am not happy.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your message. We apologize for any inconvenience this may have caused you. We will be having one of our representatives reach out to discuss your concerns in more detail.

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 19, 2022

    Immediately started working on my debts, have paid two accounts so far and another four are underway. I have been offered a loan which they referred me to and now they will be paying all debts, can't wait to be debt free. Thank you J.G. Wentworth.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Monica! We're pleased to hear how well everything is going - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & SpeedTimeliness

    Reviewed May 18, 2022

    No responses to emails. Slow in negotiations. Fees too high for mediocre negotiations and settlements. Inaccurate information being provided about program and options. No follow up with pending items and questions. No more information to provide at this time. No more information to provide right now.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Thank you for your message. We apologize for any inconvenience this may have caused you. We will be having one of our representatives reach out to discuss your concerns in more detail.

    Verified purchase
    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed May 14, 2022

    I wish I was told that my credit would only take about maybe 100 points in the hit but it took me down to less than 500. And I was right at 750. If I would've known that, I would've never have done it. The rep from JG Wentworth said that after a year my credit will go back up. I've been showing the payments, yet my credit's just now back up to 180 and I've been doing it over a year. So, that part was bad. They need to be honest. The customer service was good as well as the guy that I dealt with. It's just without telling me that little bit.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Tracy! Your credit score will increase substantially as you get closer to the end of the program as you pay off more of the debt. Feel free to reach out to one of our representatives with any questions or concerns!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 13, 2022

    JG Wentworth has been very helpful and has been there every step of the way in this process. If I have a question about something they take their time to explain it in detail. It's a relief knowing JG Wentworth is there to help guide through this process.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Lonnie! We are excited to hear how much you enjoyed working with our agents to find the best path for you - thanks for sharing!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 13, 2022

    JG WENTWORTH has been super helpful to me. They were able to provide me with a program that is really helping me. Any time I call with a question, there is always someone available to help me. They give clear and helpful responses over the phone and also via email.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Leslie! We are happy to hear how much we have been able to help you with your program - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2022

    JG Wentworth is helping me tremendously to pay off my debt. Truly, I was at my wit's end with keeping track of what I owed and to whom I owed it. After the Covid outbreak, I could no longer work my part-time position, and I was falling more and more behind each month. The representatives/customer service are polite and have answers to my questions. I get monthly statements and I always know what's happening with my money. They're kind and patient, which for me, is an additional benefit.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Paula! We're excited to hear how much you enjoy working with us to find the best path for you - thanks for sharing!

    Verified purchase
    Staff

    Reviewed May 12, 2022

    JG Wentworth has exceeded my expectations. This is an excellent company that I would be proud to recommend. Every representative that I have had the pleasure of dealing with has been very professional and personable. Thank you for your assistance.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Deborah! We are pleased to hear how much you've enjoyed working with our representatives find the right path for you - thanks for sharing!

    Verified purchase
    StaffBilling

    Reviewed May 12, 2022

    What I like about this company is that the staff guide you to what is best for you. Sometimes you cannot consolidate all your credit cards but they have a special program. It works with most of the credit cards. We never expect COVID to change our lives and we are out of work, with uncertainty to fall or give up. But fortunately, I feel confident in this company and I will walk out free of debt.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Maria! We are thrilled to hear how much you enjoy working with us - thanks for sharing!

    Verified purchase
    Staff

    Reviewed May 9, 2022

    J.G. Wentworth saved my life as far as mentally, emotionally and financially. I would highly recommend them to anybody that wants peace of mind. They handle everything for you in a caring and professional manner. Their staff is wonderful. So glad J.G. Wentworth was there for me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Teri! We're thrilled to hear how much you enjoy working with us - thanks for sharing!

    Verified purchase
    Staff

    Reviewed May 6, 2022

    The process is simple and their representatives are knowledgeable and easy to deal with. Now I will be able to rebuild my credit and obtain the goals I have set for myself. I would definitely recommend them, to anyone in my situation.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Warren! We're pleased to hear how you enjoy working with our representatives - thanks for sharing!

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed May 5, 2022

    I saw an advertisement and called them because of their name. From the very beginning, they walked me through the process, Settled most of my debts so far, and are always available to answer my questions! I would recommend them to everyone!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Elena! We are thrilled to hear about your positive experience with our services - thanks for sharing!

    Verified purchase
    Punctuality & Speed

    Reviewed May 4, 2022

    The initial process of getting started was fairly easy. I was coached along every step of the way. The process was very well explained and easy to digest. Any questions I had were quickly resolved. The first creditor was settled in a timely fashion but still waiting for last two creditors to be settled. This is taking quite a long time and the debt was less than the first creditor to be resolved.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi George! We are thrilled to hear about your positive experience working with us - thanks for sharing!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed May 1, 2022

    I have had a good input and communication from JGW. My only less than 100% experience is feeling pressure to accept a loan I'm not totally comfortable with. Other than that I feel this has been a good decision for me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Pam! Feel free to reach out to your team to with any questions or concerns about the process. Thank you for sharing!

    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed May 1, 2022

    I'm about halfway through the program and so far, so good. They were able to settle most of the debt at pretty decent rates though for a couple of them, they didn't get them down that much. At least once a month, somebody is reaching out with a text or an email. Somebody reached out with a text letting me know that I had an offer to get a loan to pay the rest off. At this point, I figured I'm better off paying what I'm paying monthly instead of taking out another loan.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Robert! We are thrilled to hear how well everything is going - thanks for sharing!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2022

    Excellent experience so far. No complaints. Happy with my experience and results. I am looking forward to having my debt eliminated. The representatives respond immediately with any questions. Happy customer. I would recommend the service to anyone who wants debt relief.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Karen! We are glad to hear about your positive experience with our services - thanks for sharing!

    Verified purchase
    Customer ServiceLoan Process

    Reviewed April 30, 2022

    Was called and told I qualified for a loan consolidation but since answering all the questions have not heard anything further about the loan? A little confused. Would like to know when I am going to hear back about the consolidation.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Alan! Feel free to reach out to our team to learn more about next steps or any questions you may have.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 30, 2022

    JG Wentworth helped me through a lot and got me out of debt. They were good. The reps were very nice and answered all my questions and calls. But I’m still waiting for my money back. They owe me some money back and they're dragging their feet. But not in a bad way. They’re very nice about it. People should give them a call and a shout out.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Annette! We are so thrilled to hear how much are representatives have been able to help you through these tough times - thanks for sharing!

    Verified purchase

    Reviewed April 29, 2022

    I paid them off, so I'm done with them. The program was good and they were very good.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Archelie! We are glad to hear you enjoyed using our services and able to secure the financial future you deserve - thanks for sharing!

    Verified purchase
    Customer ServiceMaintenanceStaffBilling

    Reviewed April 28, 2022

    The program has been wonderful. They break big payments down to every other week and every time they close one of the accounts for me, they notify me for approval. Also, I can always go back to the website. That was really important. I can see the process as well as the progress I'm making. It gives me a little bit of reassurance because I'm visually seeing it instead of guessing and hoping. It meant a lot to me. Also, they've been more than accommodating and I got the answers I wanted. If I have a question or if I'm confused about something, I can call and if I'm put on hold, they would call me back immediately. Working with them, I'm not so worried about being caught up in the day-to-day hustle that I felt like I was already behind. I have confidence that they're taking care of the larger problem that I had tried to deal with at first.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Gerard! We're please to hear the process has been easy for you and hope everything goes well - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 23, 2022

    I've been with JG Wentworth for several months. During that time the communication has been great. Not only are the agents that I speak with are kind, they listen and go over any question I may have and thoroughly explain it to me. They have already negotiated with several of my lenders so my being free from debt is getting near. I am completely satisfied with this company and can't wait to pay off all creditors. I receive a monthly update on my account which I am so thankful for allowing me to see what's going on with my account. Thank you JG Wentworth!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Audrey! We're pleased to hear everything is working out for you - feel free to reach out if you ever have any questions!

    Verified purchase

    Reviewed April 23, 2022

    They were good salesmen and they talked me into this program they never should have did. I'm done with the program. But all it did was screw my credit up worse. They ended up settling part of it and I had to do it on my own. I'm still paying on that.

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    Verified purchase
    Honesty & Transparency

    Reviewed April 22, 2022

    JGW has always been honest about what they can do, allowing me to make fully informed decisions. I appreciate their efforts to create a partnership with me as we navigate the debt negotiations. They have negotiated two settlements, with two more to go with one creditor.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Charles! We're glad to be of great assistance for your financial needs - we look forward to helping you on your journey to the financial future you deserve!

    Verified purchase
    Staff

    Reviewed April 22, 2022

    Doing good so far, have four accounts settled so far and like nine more to go. Hopefully in little over two years we'll have everything settled. Really appreciate y'all helping me get out of this mess I got myself into!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi John! Glad we are able to help - thanks for sharing!

    Verified purchase
    PriceStaff

    Reviewed April 21, 2022

    I'm glad that I found JG Wentworth to help me with my debt. I was on the verge of bankruptcy. I thought that was my only option. But JG Wentworth from start to present has taken the reins on negotiating down my debt close to 50%. They worked directly with creditors to get me the best options possible. The fee they charge seems awful high, but it's still less than my overall debt if I didn't use their services. They literally do everything and I have no headache or stress trying to do it myself. I have been so thankful to find them and use their services. They have changed my life.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Matthew! We're glad to be of great service to your needs - thanks for sharing!

    Verified purchase
    StaffBilling

    Reviewed April 21, 2022

    Thank you so much! You have no idea how much ease you gave me. I was able to get back on track and rebuilding. My bills are paid off and my credit score has gone up significantly. JG was very helpful to me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Christina! We are glad to hear your positive experiences with our representatives - thanks for sharing!

    Verified purchase
    StaffBilling

    Reviewed April 18, 2022

    I feel confidant that JG Wentworth Debt Relief was the answer to relieve me from the stress that I experienced while going through unexpected medical bills. It's a relief knowing that eventually it will all be taken care of and I am so thankful that JG Wentworth was there to rescue me. Thank you!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Maria! We're thrilled you enjoy working with the JG Wentworth team on your journey to the financial future you deserve - thank you for sharing!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2022

    Employees have called to make playoffs that don’t have all the information to do so. JG has money in a fund to make pay off but doesn’t use it in a timely manner and drags things out. Employees have made calls for payoffs then tell you they can’t do it, due to not enough funds when there’s plenty of money to do so.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Clyde, thank you for your feedback. A representative will be reaching out to discuss your concerns in more detail.

    Verified purchase
    Customer ServiceCommunication

    Reviewed April 14, 2022

    Made contact with Lending USA. Started process. J.G. Wentworth is not moving on their end to allow Lending USA to move forward. Many of our accounts are now in collections and causing bad credit reporting. No communication from JG Wentworth regularly throughout the program. Disappointed!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Steven, thank you for your message. A representative will be reaching out to discuss your application in more detail.

    Verified purchase
    Staff

    Reviewed April 13, 2022

    JG Wentworth's reps are always helpful when I needed to get any information.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Debra! We're glad you enjoy our service so much - thanks for sharing!

    Verified purchase
    BillingRates

    Reviewed April 11, 2022

    This has been a very good experience so far. I am very pleased with the progress that has been made. Looking forward to completing the program as soon as possible in order to seek out opportunities to pay off a high interest, high payment account.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Anthony! We're glad everything is going so well- we look forward to continue helping you reach your financial goals!

    Verified purchase

    Reviewed April 11, 2022

    I had a very good experience with JG Wentworth, it is a very good feelings for me, I started with them and they ease my burden, they made me realized am going to be debt free and as far as things going on, everything looks great. I thank you guys so much.

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    Response from JG Wentworth Debt Relief

    Hi Adewale! We're thrilled to hear how much our program is helping you - we look forward to continue working with you throughout this journey!

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    Customer ServiceStaffBilling

    Reviewed April 10, 2022

    I enjoyed working with JG Wentworth. I didn't have any problems with the person I worked with and it all went real smoothly. It was December of 2020 when we started. But I made the first mistake about making a payment. So the rep told me to not do that again. After that I didn't make any payments and he also told me, "They're gonna start calling you and all that and just be polite on the phone and everything." But companies never really did call me. In fact, any time they did call me, it was a missed call all the time and I would get the letters in the mail about hearing and delinquency. It was August of last year when I received word that they were going to settle for $4,800 and then JG Wentworth took care of that with them. The rep also told me that my credit score was going to take a beating. But it all played itself out.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Michael! We're thrilled you felt so comfortable working with us to find the best path for you - thank you for sharing!

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    Customer ServiceStaff

    Reviewed April 9, 2022

    The rep was very nice and respectful when I was signing up with the program. He was very knowledgeable about the consolidation process. But I had to have JG Wentworth stop representing me because one of the card places was taking me to court. I had to go to court and I was fairly upset with both parties not communicating on my behalf. So I ended up taking three of the cases back over. But it was great service that I got from JG Wentworth regarding it all. It's something I would definitely consider again if I ever fall into the need of what I called them in the first place for. They've done the best job I've had so far.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Diane! We're thrilled you had a great experience working with us and glad to be assist to the end!

    Verified purchase

    Reviewed April 8, 2022

    They got the settlements I wanted and that was what I needed. They did a good job. It’s a good company and they do the job.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi John! We are thrilled to hear how much you enjoyed working with our representatives work with you to find the best path - we wish you the best of luck!

    Verified purchase

    Reviewed April 7, 2022

    They refuse to show in writing when accounts been paid off, Even when creditors say that accounts have not been paid, You would have to start the process over again with another company or maybe just deal with credit direct.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Blair, thank you for your message. We are able to provide written confirmation for our part of the negotiations, but you may need documentation from your creditors as well. A representative will be reaching out to discuss in more detail.

    Verified purchase
    Staff

    Reviewed April 7, 2022

    Excellent company to deal with. Never receive any judgment from the staff. I've had very good service so far. I would definitely recommend this company to anyone who ends up in a situation where it would be needed. Thank you.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Debra! It's wonderful to hear how much you enjoy working with the JG Wentworth team on your journey to the financial future you deserve - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 5, 2022

    I'm enjoying working with JG Wentworth. Any time I called or they called me, the experience was quick, easy, and painless, and I got everything answered. So far, my progress has been pretty good. I've been putting my money in there, and they've been using it. The stuff's going down, so it's doing what it's supposed to do.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Juanita! We're glad you enjoy working with the JG Wentworth team on your journey to the financial future you deserve - thank you for sharing!

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 4, 2022

    Listen to my needs and responded with a solution that benefited me. Agent very respectful, helpful, and understanding. I am very happy with the results and affect from the loan on my daily life. If anyone is in the Position that I was JG Wentworth Would be my recommendation.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Janet! We're thrilled you enjoy working with the JG Wentworth team so much - we look forward to continue helping you through this journey!

    Verified purchase
    StaffTransparency

    Reviewed April 4, 2022

    JG Wentworth is a very good company. From the program that I was going into, if it had succeeded, I would have benefited from it. Unfortunately, that didn't happen. I'm not with them anymore. But for the time that I was there, they were very informative. They always kept me up to date. Whenever they were working on something, they would let me know what was the outcome or what was the process in the meantime.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Leya! Thank you for sharing how much you enjoyed working with the JG Wentworth team - we wish you all the best with your financial future!

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    Customer Service

    Reviewed April 3, 2022

    My experience with J.G. Wentworth has been very positive for the most part. It seemed to be better towards the beginning of the relationship. I have been with J. G. Wentworth for almost 9 months now. Now I am experiencing difficulties reaching individuals that call me and leave messages. When I call back they are not always available to talk to me. Once we talk and they say they will get back to me I am not hearing from them again. I don't know why.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Waldo, thank you for your message. We apologize for any inconvenience this has caused - we will look into the communication issue. In the meantime, please be assured our negotiations team is working hard to get you the best possible settlements.

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    Customer ServiceStaffFollow-Through

    Reviewed April 3, 2022

    Since I set up my original program, JG Wentworth has tried contacting me a couple of times to change programs because they said it could save me some money, but I haven't had a chance to call them back. When there would be a new company that would accept a settlement, then they would tell me, they needed extra information. Everything's gone really well. The communication has been great. They were very professional. They did what they say they were gonna do, and the guy at the front of the process was very clear and concise. I was able to ask questions throughout the process, and it was really easy.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Felecia! We're thrilled to hear how well everything is going - we're happy to be helping you on your journey to the financial future you deserve!

    Verified purchase
    Staff

    Reviewed April 2, 2022

    One of my accounts has been taken care of. So far, so good. But I haven't really got a lot of feedback as far as the notification where the account standards are and if all the account has been cleared up.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kevin, thank you for your feedback. You should receive statements from your creditors regarding your settlements. Please feel free to reach out with any questions you have.

    Verified purchase
    Customer ServiceSales & MarketingLoan ProcessFollow-Through

    Reviewed April 1, 2022

    I didn’t save as advertised, the fees are ridiculous. I ranked my credit which I had at 770. It’s been months and they haven’t settled the last account because they want me to get a loan with them which they keep spamming me with calls about. I freaking hate this company and want to get the dealing over with.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Adelina, thank you for your feedback. A representative will be reaching out to discuss your concerns in more detail.

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    Customer ServiceRefunds & Payouts

    Reviewed April 1, 2022

    JG Wentworth opened up two accounts that I had that they considered a debt. But they only worked on one of my cases the whole time and never did anything with my other case. So it majorly screwed up my credit. In the end, I got ahold of Yamaha but they never got informed through anybody of trying to make a settlement. So I called JG Wentworth and started talking to Barry because you never can talk to the same person. I kept calling and I was getting people. But they didn't ever even have an account in the system for me with Yamaha.

    I have a 16-month plan deal with JG Wentworth and I had to get out of it sooner because me being informed that they never did anything with that case, I had to get ahold of Yamaha, which led for my unit to be up for repo, and my credit got all jacked up. It was a major disaster for me. I had to take money out of my pocket to pay these guys off before I even finished the program with them to be able to try to clear all of my stuff out.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Demetrio, thank you for your feedback.

    Due to guidelines set by the creditors, we are unable to immediately begin negotiations with all accounts enrolled and work with one account at a time, which is why your program was scheduled to be 16 months long.

    We're disappointed the program was not to your satisfaction, but wish you all the best with your financial future!

    Verified purchase
    Customer Service

    Reviewed March 31, 2022

    When I first went with JG Wentworth, I was told that it would take 4-6 months to settle my larger accounts, but we are now going into the 9th month and I have heard nothing on my remaining 3 accounts.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Gerald, thank you for your feedback. Due to guidelines set by creditors, we are unable to begin negotiations with all creditors right away, which is why programs typically last 2 - 4 years. Our negotiations team is working on getting you the best possible settlements - please feel free to give us a call to learn more about the status of your remaining accounts.

    Verified purchase
    StaffBilling

    Reviewed March 31, 2022

    This is one of 6 credit card debt consolidation in my plan that was sold to a third party collection agency that now requires me to attend a hearing April 11, 2022. 3 other card debts have been settled with 2 others pending. I was under the notion that by enrolling in this debt consolidation plan that I would be fully represented and this kind of situation would not occur!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Steve, thank you for your message. JG Wentworth is not a law firm and cannot provide legal advice or assistance. However, we do partner with a law firm that may be able to work with you. Please give us a call to learn more about this option.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed March 31, 2022

    ]I initially wanted to get a loan consolidation. But I didn't qualify because my debt ratio was too high. When they declined that, even though I got the approval in the mail, they said, “You can do this. You will qualify for this. So, let's just do this.” Their customer support is amazing. Every time I call or text them, they call me right away. I didn't understand a lot of the whole process, so they've explained things to me in words I can understand. Even though my credit is super jacked up, I have about a year left in the program, and I'm hoping that I'll get out of this soon and rebuild my credit.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Susana! Thank you for sharing how much you enjoy working with the JG Wentworth team - we look forward to continue helping you achieve your financial goals!

    Verified purchase
    Staff

    Reviewed March 30, 2022

    The people from JG Wentworth were great. They were very understanding and very helpful. I would recommend them because they do an awesome job at what they do.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Adianna! We're glad you enjoy our service so much - thank you for sharing!

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    Honesty & Transparency

    Reviewed March 29, 2022

    Overall, it was okay with JG Wentworth, although some parts were a little misleading. They could be more upfront with the amount of time and how much money is going to go to pay things off.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Laura, thank you for your feedback. We are unable to immediately begin negotiations on all accounts due to guidelines set by the creditors, which is why we inform clients their programs will typically take 2 - 4 years to complete.

    Verified purchase
    Customer ServiceRefunds & PayoutsHonesty & Transparency

    Reviewed March 27, 2022

    JG Wentworth sounded fair and honest when I called them. The program I was on was working very well. Every time I reached out, somebody was there. I never ever didn't receive a phone call back. I was a little confused in the beginning of the program on the account that they were setting up for me. They set up an account using the money that I gave them each month to deal with my creditors. I wasn't sure through the whole thing on where that extra money was at and where it was going until the end of the program when I called and told them I couldn't afford to pay anymore every month. They said they'd give me back everything that was in here. They worked it out and I got the money back. It carried me through the hard time we had till I found another job, and I couldn't be happier.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Jim! We're happy to hear how well everything worked out with your account - thank you for sharing!

    Verified purchase
    Staff

    Reviewed March 26, 2022

    Very pleasant. Everyone has been very helpful and professional. I have been treated like family and everyone has made sure I understood the process. I would have given 10 stars, but only limited to 6 stars. Keep up the good work and God bless you.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Dean! We're thrilled to hear how much you enjoy working with the JG Wentworth team - we look forward to continue helping you on your journey to the financial future you deserve!

    Verified purchase
    BillingLoan Process

    Reviewed March 25, 2022

    I had a large amount of debt with multiple companies. JG Wentworth consolidated that debt into an easy monthly payment. I was able to qualify for a loan to pay off all the past due debt and start improving my credit sooner than I expected!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Chris! Thank you for sharing how much you enjoyed working with JG Wentworth - and congratulations on your loan!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 24, 2022

    Reminders and updates on the account are consistently sent, which helps. Telephone representatives are always courteous when they call or when I call. Upgrade offers are sent to assist in improving one's account and to future credit scores. They are persistent in this to make one's financial condition improve.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Milagros! We're thrilled you enjoyed our service so much - thank for you sharing and for choosing JG Wentworth to help you through this journey!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed March 23, 2022

    JG Wentworth got farther with my creditors than I did and I had several credit cards that they got to eliminate some of the debt. They had reasonable downpayment and monthly payments. They let me know every month what was going on and who was doing what they were supposed to do because I had about two creditors that were slow about wanting to do something. Then they finally came around and we were all good. All the people that I talked to were very helpful so that I could understand what was really going on and how it was going to be. They would send me these statements and I had an account set up to where I could go and look at what was going on. They did a fabulous job. I appreciate them very much.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Joyce! We're thrilled to hear how the JG Wentworth team helped you reach the financial future you deserve - thank you for sharing!

    Verified purchase
    Staff

    Reviewed March 21, 2022

    Everyone I have dealt with has been nice and helpful and gone above and beyond to help me! I would definitely recommend. They have exceeded my expectations. I really appreciate the help! Thank you so much!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Angela! It's wonderful to hear you enjoy our service so much - thank you for sharing!

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    Punctuality & Speed

    Reviewed March 18, 2022

    JG Wentworth has walked me through this experience smoothly and openly. When I had questions, they were very prompt and eager to answer my questions. If I were asked by friends on who I have used or would recommend, J. G. Wentworth would be who I would recommend.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Timothy! We're thrilled to hear how much you enjoy working with the JG Wentworth team - thank you for sharing!

    Verified purchase
    Staff

    Reviewed March 18, 2022

    In a few months it will be a year since I have been with JG Wentworth. Everything is moving along well. Looking forward to the end result! Thanks for helping me with my financial issue. Could not have done this on my own!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Elizabeth! We're thrilled to hear how much you enjoy our service - we look forward to continue helping you through this journey!

    Verified purchase
    Staff

    Reviewed March 15, 2022

    The service was great. They were very encouraging. Once we started, they took care of everything. They've met all my needs. I just have a couple of creditors left to go.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kimberly! We're thrilled everything is going so well - thank you for sharing!

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    StaffBilling

    Reviewed March 14, 2022

    I'm a very special person in this regard for being with JGW! I'm 64 years old and got married when I was 19 years old. My wife at the time I got married was 27! So she paid the bills! I just worked! My wife passed away in 2020! So that's when I decided that I needed help. JGW has been so great with me in understanding my situation and my unique situation! I could not thank them enough! Every person I have spoken with at JGW is very professional, kind and knowledgeable about my needs. I told my friend Gilberto ** about JGW and now they are taking care of him. Thank you JGW! You are truly a blessing for me.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Michael! We're thrilled you enjoy working with the JG Wentworth team so much - we look forward to continue helping you on your journey to the financial future you deserve!

    Verified purchase
    Customer Service

    Reviewed March 12, 2022

    I worked with them over the phone and online and the customer support was good. Everything went well.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kirk! We're glad you enjoyed our service so much - thanks for sharing!

    Verified purchase
    PriceBilling

    Reviewed March 11, 2022

    I had too many bills and going through the program with JG Wentworth, I was able to eliminate my debt. I'm completely finished. It's well worth it.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Kevin! We're happy to hear how much our program helped you - thank you for sharing!

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    Customer ServiceTransparency

    Reviewed March 10, 2022

    I have had two of my five accounts cleared and I’m happy with the services. I have been updated often during the whole process and have not had to worry about exhausting collection calls. I am glad I found J G Wentworth.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Chandra! Thank you for sharing how much our program is helping - we look forward to continue working with you on your journey to the financial future you deserve!

    Verified purchase
    Customer Service

    Reviewed March 10, 2022

    We are out of JG Wentworth's program. It’s completed and overall, I'm not truly satisfied. The whole process was not fully communicated. We got very little information. It was at the time to close the deals that more information came in. Communication was not very good at all. Every time we called there, we kept getting bounced back to different people each time. There was a lot of back and forth. The service was poor. I wouldn't recommend them.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Brad, thank you for your feedback. JG Wentworth strives to provide the best possible service, and we apologize that this was not your experience. Congratulations on completing the program - we wish you all the best with your financial future!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 9, 2022

    I liked JG Wentworth's reliability and expertise. They were my first choice and I was hoping that they would say yes and thankfully, they did. They could have easily said no. I was straight up with the guy. I told him everything and he put me on hold for five minutes and after reviewing, he said, "Okay, I'm going to give you a chance." I was relieved. JG's reps helped me every step of the way. The program worked. I've reached my goal. I'm debt-free finally. It was expected to be finished by February but after a couple of settlements turned out better in my favor, I reached my goal sooner, so I finished up on December 4th. I recommended the company to anyone who is looking out for help, and then they go straight to JG Wentworth because they're the best. They helped me a great deal. It saved me a lot of heartache and uncertainty when I had nowhere else to go. I can't thank them enough.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Allan! We're thrilled to hear how much our program helped you on your journey to a debt free future - we're happy we were able to help you achieve your financial goals!

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed March 8, 2022

    JG Wentworth's customer service was really good. In the beginning, things were super slow. It took a little bit longer by the payments that I was making, but after I paid them, everything went by quickly. You have a better future with JG Wentworth. They clear out the debts.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Jose! We're glad everything is going well - we look forward to continue working to help you achieve your goals!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed March 7, 2022

    Thank you J. G. Wentworth for easing my financial worries. I started this process 8 months ago and have a 90% negotiations rate. If I continue to adhere to the financial blueprint I received from J.G. Wentworth, I will achieve financial freedom in the time allotted. The negotiations are ON POINT! My experience with the staff has been wonderful. They are always available for consultation...promptly returning phone calls and giving expert advice. They make sure that everything runs smoothly. They provide limitless feedback. I am extremely pleased with the entire process. J.G. Wentworth is an asset in relieving my financial stress.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Marsha! We're thrilled to hear how much JG Wentworth is helping you - we look forward to continue working with you on your journey to the financial freedom you deserve!

    Verified purchase
    Customer ServicePriceStaffLoan Process

    Reviewed March 4, 2022

    I know there are no guarantees, but the customer service reps that talked to me made it sound like that my debt would be reduced by half and I would be on my way to a better credit and less debt. My credit score now is really down and my debt was only reduced by about 26%. I know have to pay 26% on a loan that is costing $180 more than I was paying JGWentworth and while I know I was told that I didn’t have to agree with the loan, I really didn’t see it as a choice since my last creditor sent my debt to their lawyers and could’ve been going into litigation. Also, if I didn’t agree to the loan, my credit would not be rebounding until a settlement was reached with my last creditor and I would have the extreme stress of worrying if I would face legal actions from the last creditor. I will not recommend this program to anyone!!!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Tracy, thank you for your feedback. Please be on the lookout for further communication from us on this matter.

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    Customer ServiceStaff

    Reviewed March 4, 2022

    While I was at first pleased at how things were being handle. The negotiation process for additional accounts took way longer than expected and described to me when joining the program. My credit is currently frozen making it impossible for me to buy out the lease on my car at this time and had to extend. The customer service agents are nice but I feel it's smoke and mirrors at times. I have spoken to friends who have enrolled in other programs that didn't take this long, nor have the detrimental effect on their credit as this program has had on mine. I might have been better off taking off a day or two of work and calling my creditors directly to settle the debt.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Melissa, thank you for your feedback. Please be on the lookout for further communication from us on this issue.

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    Loan Process

    Reviewed March 3, 2022

    So far so good, ask me again in about two and a half years. By that time I should be close to being debt free. Can not complain. Only thing I was disappointed in was when they sent me information about obtaining a debt consolidation loan on top of what I can barely afford to be paying now. I'm on a fixed income of disability, there is no extra.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Ann! We're glad you're pleased with our service - thank you for sharing! The loan you mentioned would not be in addition to what you are currently paying, it would be in place of your monthly payments. It is just an option, one many of our customers choose to look into as it helps pay off accounts faster. Please feel free to reach out if you have any questions.

    Verified purchase
    Customer Service

    Reviewed Feb. 26, 2022

    No problems so far. Good customer service. Reliable, answers all my questions, good attitude, great service overall. Will recommend to all our friends and family. Thank You for all your great service and recommendations. KEEP UP THE GOOD WORK

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Joe! We're thrilled you enjoy working with JG Wentworth so much - we look forward to continue helping you on your journey to the financial future you deserve!

    Verified purchase

    Reviewed Feb. 26, 2022

    They explained everything very well and answered all my questions when I had them. It was a great experience.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Stephanie! We're glad you're so pleased with our service - thank you for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2022

    Happy to have their service. Only one account left to have all my accounts taken care. Very responsible and happy to be able to work with this company. Staff very knowledgeable on what they do and prompt answer to any question or concern.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Leticia! We're thrilled to hear how much our program is helping you - thank you for sharing!

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    Staff

    Reviewed Feb. 25, 2022

    The program has really helped me with getting closer to being out of debt which was my goal. I will definitely refer this program to my family and friends. When I complete this program hopefully I will never be in debt again but if I do, I will definitely use JGW.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Darin! We're thrilled our program is helping you so much - we look forward to continue working with you on your journey to a debt free future!

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsCommunicationHonesty & Transparency

    Reviewed Feb. 25, 2022

    Lack of communication and taking forever to pay off the creditors! This has caused my credit scores to go down over 100 points. I would honestly like to get my money back and work with a different company at this point and time!

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Brenda, thank you for your feedback. A representative will be reaching out to discuss your concerns in more detail.

    Verified purchase
    Price

    Reviewed Feb. 25, 2022

    JG Wentworth worked out great. They sent me to somebody else who doesn't bother me. Everything is automatic. I don't even have to worry about it. But I have to get in contact with them to find out where I'm at already. It's been a long time and I don't want to keep overpaying.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi David! We're happy to hear you're pleased with our service - now that you've graduated our program via a loan, your payments are handled by NCA. We would recommend you reach out directly to them with questions or concerns.

    Verified purchase
    Customer Service

    Reviewed Feb. 24, 2022

    I have had 1 account negotiated with a settlement out of 4 in almost a year. Was led to believe JGW had a great rapport with the 4 companies I registered. No real follow-up from JGW on how negotiations are going with remaining companies. I can't say I would recommend JGW to anyone I know.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Patrick, thank you for your feedback. A representative will be reaching out to discuss your concerns in more detail.

    Verified purchase
    StaffRates

    Reviewed Feb. 23, 2022

    All of the reps helped me and they were very nice. They answered my questions. I've noticed that my credit rating is going up too. At first, I didn't think I was gonna ever see something like that. But as time went on, it made a difference. JG Wentworth said exactly what they were gonna do and I'm seeing the results of it. Working with them took a big burden out of my life.

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    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Frank! We're thrilled to hear how much our program is helping you - we look forward to continue working with you on your journey to a debt free future!

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    Customer ServiceLoan Process

    Reviewed Feb. 19, 2022

    You sent me an email stating that I was pre-approved for a loan to settle my debt. After confirming with you that this offer was legitimate, I sent them all the info they asked for, only to have them send me a rejection letter. What a waste of my time!!!

    Thanks for your vote!
    JG Wentworth Debt Relief
    Response from JG Wentworth Debt Relief

    Hi Michael, thank you for your feedback. All loan and credit decisions are made by our affiliate lenders - we would encourage you to reach out to them for more information on your situation. In the meantime, we remain dedicated to helping you receive the best settlements possible.

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    JG Wentworth Debt Relief Company Information

    Company Name:
    JG Wentworth Debt Relief
    Website:
    www.jgwentworth.com