JG Wentworth Debt Relief Reviews

My experience with them has been wonderful. They have worked with me through the process and have been there for me every step of the way. I am so glad I made the decision to do this and it has helped me get through a rough patch.

I’ve been pleased with the amount of debt that has been settled and I’m looking forward to more texts and emails with new settlements. 4.5 years to go until I’m debt free. Best thing I’ve ever done. I’ve recommended JGW to other people who are seeking financial freedom.

I can't believe negotiations are still lingering. It's been a long time and I just want this over. I truly did not have a concept of how long this would take. I wish someone would tell me the current status without me tracking down someone.

None of my debts are being worked on on my behalf. I’ve inquired about this numerous times and nothing is being done. However, monthly payments are being made to my account when I could be using that monies to pay off the account myself.

My only issue is that customer service does not answer my questions that I send via email. The email indicated that someone will get back to me and no one ever does. Everything else has been great. That is my only complaint.

I've had the good fortune of living a fairly long and mostly great life, so far. And my experience has given me a cautious, cynical outlook on life. So when I engaged with JG Wentworth, I didn't quite believe the relationship would help me effectively manage my debt load in my post-divorce life --- and yet, gratefully so for me...I've experienced just the effective management reality I was seeking.

I’m grateful for this program, but I feel like I was told that by Feb I would be seeing my credit score go up & be able to start building my credit back up. It has been a while & I still think things are not in the program. Meaning there are still CC that are still not in the program.

Whenever I called with a question or concerns, I am treated with respect. Shantel makes me feel that I am her only concern and gives me all of her attention. I am very grateful for all JGW has done for us. Thank you!!

I accepted the advice and recommendation to move forward with debt settlement by JG Wentworth and was been told I was qualified for the program loan to settle all of my debts. The associate helping was incorrect and eventually was terminated for the error. However, even after this admission JG Wentworth refuses to stand by their advice and has no solutions to rectify my situation. I have completely destroyed my credit rating and JG Wentworth has zero reasonable solutions to solve these newly created issues. They simply admit the mistake and offer to do nothing to rectify the mistake. I have been left on my own while they continue to collect fees for the 2 of 10 debts settled to which I legally bound myself at their incorrect advice.

I had four creditors listed on this consolidation and so far, we’ve settled with two. There's still two others that we need to settle with and it's not moving along. There's nothing happening and it’s kind of frustrating. In the beginning, they were following up and then, there was one time when they told me they would not be following up as often anymore but if I need to reach them, I can. They were pretty upfront with that. I would recommend JG Wentworth. Work with them and they'll work with you.

They take your money. I believe it is a total scam. After 8 months I am getting bombarded with calls and texts for financing my debt. Nothing has happened with my creditors. The only number is an 800 #. No contact info for anyone you talk with. Phone goes to survey after long, long wait. No one answers.

I have called, and emailed with little to no response for months. Every time I call, I am told that the department that I need to speak to will call me back, which never happens. It is frustrating, and ridiculous that no one cares enough to get back to me.

This company is terrific. Helpful associates with very positive personalities. Just wish the process to get the agreements with creditors was quicker. I’m being patient as I realize it takes time but it will be worth the wait in the end.

I am very happy with my decision to hire JG Wentworth to negotiate on my behalf, with the credit card companies. Not only am I saving around 30% on my principal, but also have no worries about rising interest rates, as I’m no longer paying those exorbitant credit card interest fees! In the 60’s, 70’s and 80’s, there were usury laws where you couldn’t charge anyone more than 18% for any reason. Now they charge 30% and even 40%, making it impossible to pay off principal. So yes, I’m very happy with Wentworth. I like my deal with them, and the way they are helping me get out of the trap called credit card debt. So I like their business model and the way they execute their strategies. I’m grateful for JGWentworth, and will be out of debt soon!

The program has worked very well and I have roughly another year with JG Wentworth. It's not like it's something that happens instantaneously. They bundle it all together and you make one payment. They negotiate with the different companies a reduced price and they handle it by regulating how the money gets sent to the different companies. I've had a good experience with any individual that I've called and spoken with. They've been very helpful and if they don't have an answer for me right at that moment, I usually receive a text or an email later with the answer. I just received a letter from JG Wentworth letting me know how things are going and that if I needed any more information, to go online to the website that I'm logged into to get any information as far as papers and letters and things that I need. It's all right there.

Initially, I wanted a loan to pay my creditors. JG declined to give me one. They instead proposed a debt relief program and I fell for it. I work NIGHTS and they try to CALL ME during sleeping hours. They kept hounding me many different people - almost incessantly - to get a lender to take over the debt - so apparently try the “risk” is no longer theirs. (And I'm sure their own profit is higher). Saying things like “we can get your credit score improving sooner” and “negotiate better / faster” and “get better deals” - so? If it still costs me the same over the same amount of time, so what? It’s more $$ for Wentworth is all. They kept selling me an idea that “you’ll have your credit restored quicker!”

The last time I talked to the reps at JG Wentworth, they were honest with me and let me know what was going on. They've connected me to a company to do a loan. So, I'm trying to work with the company now. My money is still going with JG Wentworth until everything is settled. Then I'll stop the $700 a month that's going to them and apply it to the other company.

It was very pleasant and easy to talk to the reps. If there's a problem, they answer my questions, and whatever concern I have, they take care of it. I'm not completely finished with the program, but so far, it's going well. I feel comfortable and don't worry about the creditors calling. I would recommend JG Wentworth.

Still in the program and awaiting improvements on negotiating with creditors. Had to follow-up call multiple times a month to ask for status on the Creditor negotiations when I get no answer and a call from them for the balance owed.

I appreciate their services. The only thing I ask is that they explain a little bit more when they're talking to somebody and let the person know that their credit is gonna be messed up when they take this deal. Had I known upfront that my credit was gonna be messed up for seven months, I probably wouldn't have done it. At the time when I did it, I was doing some things and I needed my credit to be high. If they had told me that, I would have held off and waited. And I would have liked for them to get me a loan when my credit was still high instead of waiting for my credit to go down and getting me a loan at a higher interest rate. Also, from the gate, they should get the settlement upfront instead of having somebody pay six months and then get a settlement. But other than that, they did a great job. They saved me some money and I recommend it to anybody that needs some help like that.

I am satisfied so far regarding my experience so far with J.G. Wentworth. I have never consolidated credit card debts before. Fortunately, my questions have been answered whenever I've asked. I do receive offers from other debt consolidation services and directly from the credit card companies, but I don't trust them. Therefore, I'm reluctant to even respond. I'm in this debt situation, because I helped a housemate/friend during the pandemic who lost all income and became chronically ill. He is recovering, but slowly and will not be able to pay me back in the near future, although he wants to. We remain friends. He has returned to live with his father and brother. Thank you for helping me manage this difficult situation.

It’s been a nerve wracking first year but I’ve very satisfied with all the communications so far. I have learned to live within my means and cannot wait to be debt free. It’s been a very humbling experience for me.

It’s been a very great experience having JG manage my Settlement. It’s been a horrible travail dealing with the debt largely due to an authorized user who ran up the debt on at least three or more of these accounts. JG really took away the burden of having to negotiate on my own or having to my the minimum payment which I could not afford due to the interest. The sense of ease and relief I have is remarkable and it was a great decision contacting JG.

I recently had a accident that stopped my working for a month. I called and asked to stop my payments for a month. The representative was very kind and helpful. I am back to work now, and very happy with my interactions with JG Wentworth!

I’m pretty dissatisfied at the moment. It’s been about 9 months and 3/4 of the accounts settled. However, the last account is suing me and I was told I would be protected from that. Yet here we are and I can’t get any answers. Just told to call the law firm that never answers.

I have had the most wonderful experience with JG Wentworth. They are so accommodating and easy to work with. They have made my life so much more stress free. It is the best decision I’ve made. Their customer service team is absolutely amazing and very patient answering any and all questions. I just can’t say enough about this company and thank you. Thank you!!!

I wish I had never worked with JG. It has be now over 7 months and only have 1 settlement and have not even started working with other creditors. My score is lowest it has ever been. I should have worked with my creditors on my own.

I still have accounts not closed and when I signed up they didn’t tell me some of the accounts are not eligible. I really wish the communication was a lot better. I have had summons come to my door which was nerveracking enough.

This is a great service to use especially if you have a lot of credit cards like me. I called JG Wentworth and they went right to work to help me consolidate my cards. It's been a year and they settled with half of the credit card companies already. Give them a try. You won't be disappointed.

I liked JG Wentworth's trustworthy name. When I reached out to do the application, my experience was very insightful. Whoever I was speaking to had a lot of unbiased views on what to do and felt very knowledgeable. The program worked great. Everything that I was told was going to happen, pretty much did, and I feel like it's going a lot quicker than I had planned for it to. I'd tell others if they were in the same predicament as me, JG Wentworth is their best option.

The reps from JG Wentworth were nice and very informative. At first, I was a little bit confused of the whole process, but I just asked them to explain it again, and then it made more sense. They would go through stuff fairly quickly but I would go, "Hold on, can you explain this?" I'm still working through the program. It's been a bit stressful. I was just talking to them this morning. One of the ones I had debt with is filing illegally. So, it's become a lawsuit. JG Wentworth has a law firm that they use, that I sent the paperwork to, and then they're supposed to reach out here in the next 24 to 48 hours. I wish it would go faster, but it's just the time frame. It's nothing anybody can really change.

So far is been good. But I worry about the time left to pay all the accounts. I not sure on what month should be the last payment. Is the time left from now basically March 2023 to....2024 and only 2 account are under contract. My question is will all account be payoff on time,.

I did a debt settlement with them and the process was fairly easy. The monthly payment was reasonable. The only issue is that their fees are very high. I was able to make a $40k lump sum and when I did the math. I paid a total of $78k of payments and they end up settled around $53k but the settlement fees were 23K. That's a big difference. That's not even taking into consideration that you will be receiving 1099's from all your credit cards in the amount of the write off amount and that has to be filed as income in your taxes.

Awesome outcome! I am so happy with the experience of the teamwork with JG Wentworth, how they are working on my debt. I would refer my family and friends that they do an awesome job. I give them great review for being a great credit control company.

Being enrolled in this program has given me a peace of mind on my spiraling debt and has also been wonderful feeling like I am back in control of my financial freedom. None of this would have been possible without an amazing team with JG Wentworth.

From my first phone call and my conversations with Ken ** and several other associates, everyone has been very helpful and professional. I truly feel they want the very best for me and my financial future and are there to help. Very prompt with return answers and advice. Highly recommend.

I'm disappointed that my two biggest debts haven't been touched and my credit is still in the toilet. I thought doing this would keep the wolf from the door but he's still there huffing and puffing. How can we expedite the process?

This has been a horrible experience. I was told it would hardly affect my credit. Almost -200 pts is not hardly. The deals are non existent, they told me 3 to 6 months they would have deals with people. Nearly a year later, 2 deals, 1 refused and transferred, gave the new info, not one told me they got it or anything. 3 left and crickets. JG just keeps taking their cut. I would rather nose dive off a roof than relive this experience. I just pray someone there has integrity and will start doing what they promised. I can't go back now since you totally screwed me over and lied to me and destroyed my credit.

Joining with J. G. WENTWORTH was one of the best decisions I’ve ever made. They are doing a great job helping me solve my debt problems. They are very professional and service is great. Very easy to contact them when I want to and always a REAL PERSON to talk to. Always able to answer any question I have or help in any way. Everyone I have spoken to has been great. It’s been a pleasure doing business with J.G. WENTWORTH.

The customer support reps at JG Wentworth were helpful and informative. It's just if I was to do the program again, I wouldn't go through them. Halfway through, they offered me to get a loan through another company. So, that way, it would pay off my debt but in turn, it would make me be in more debt for the long run. If I had known that would've been the case, I would have just pulled that along before ever going with them.

JG Wentworth laid everything out - how they were gonna do stuff. Every time they would contact one of the debtors that I had, they always kept me informed, which was the biggest thing. Whether it was through email or text, I always knew the whole process. Also, if I had any questions, they were always there to answer me.

From the very beginning of this entire experience with JG Wentworth, we have received conflicting information from every single representative and we weren’t able to get solid answers. It was super frustrating. Nobody told us that my credit score would be hit this hard. Nobody told me before signing up that the credit lenders would report to the bureau's “serious delinquency”. This has absolutely ruined my credit. I used to have a credit score above 800. I now have one as low as 605. Absolutely unacceptable. We were told that you would be negotiating with the credit lenders, and you did for one of them, but only because I called and requested you DO something for our account since we hadn’t heard anything. Since then, one of my accounts has closed (from nothing JGW did, they closed it for lack of payments).

Whenever I speak with a representative from JGW whether it is via phone or email they are always professional, polite and give me accurate information quickly. I also feel JGW is working hard for me to negotiate the best offer/settlement possible.

I am unsure that this was a good choice for me. I have been making payments to JGW and it seems just t another part of my billing problems. I can’t even hardly get through to customer care and rarely get to find out info. I have left many messages and texts and still nothing. Regretting this choice for me but hopeful things will improve soon. Still somewhat early in this process. Approx 6 months in.

Working with them was fantastic. It has helped me reduce my monthly payments and has made things easier. They always follow up and they're always there if I need them. Go for JG Wentworth.

This company has been extremely helpful in helping me with my credit card debt. They have worked with my creditors to get the balances down. They are also good about moving around payments to work with me being able to pay on time. I would definitely recommend this company to anyone who needed help with their debt.

So far I have pleased with the service and progress. I am happy that I did this program. I have learned quite a bit from being able to get my loans completed. Thank you for the advice and support you have given to me!

Calls with reps has always been great and informative. I like the fact if I have any questions it could be answered with a call. I’m here for the journey and enjoying it. I’m ready to see what my credit will look like once it’s done.

When you allow them to handle your Debts, there are no worries. All questions were explained thoroughly and they are all courteous with handling my personal problems. I was a little hesitant in the beginning, but after speaking with them, I was pretty confident in my decision.

I thank you for helping me in my debts. Thanks to you I am already out of them. All the representatives are very friendly and help you a lot. This program is very good, I will recommend it to my friends. Thanks you.

Your agents are helpful, knowledgeable and a pleasure to deal with. I always get thru quickly and they always have the information I need. I have peace of mind now that JG Wentworth is helping me solve my financial situation.

Great job!! Very helpful and easy to talk to. They have really helped me with my credit card problems!! I like the emails and the texts, they also have other departments for other problems with credit cards. You can text them or emails. I also can fax or screenshot pictures.

JG Wentworth has saved my sanity and my health. There are not enough words to THANK YOU. Wish I had done this several years ago. Keep up the good work. Others like me should come to you for help from debt.

They have been great. Not a problem at all except Credit One calling me 10 times a day. If I have to call I do not wait on line forever to talk to someone. They have been very helpful other than Amazon and Care Credit.

Easy to work with and they do get right back to you if you contact them. They have reached many agreements with my creditors. They got started right away and it didn’t cost me any money upfront. Everyone so far has been very nice to deal with.

So far everything has been good. The people who answered any questions I have had are very helpful and are doing the best job for me. I am very happy with my situation. They have settled some of my accounts.

JG Wentworth helps me relieve from the debt. They do a great job and have good communication. I got a loan and at this point, it's paying off the remainder of the debt. The monthly payments to get me where I need to be is perfect.

Everything has always gone well with them. The reps are very nice. They have been very patient anytime I call and I've always been satisfied. I appreciate their time and patience.

I was trying to find a way to handle my debt and lower payments per month. JG Wentworth made it pretty simple and explained everything to me. This program has been good. The only thing is that when I started, they told me it wouldn't take more than 6 to 12 months. But took over a year, which was longer than I anticipated. That really affected me a lot in general. That was a downfall for JG Wentworth.

At first, JG Wentworth seemed like they were the only ones that were really okay for what we were looking for at the time. The program worked out okay. Their reps explained everything up front. A few things that were promised didn't fall through, but we can live with that. Once we signed everything and it was documented, it looked like the interest rate went up 3%. They could also have better communication. When you reach out to someone or tell someone that you are not gonna be available, and then they call back at a certain time and sometimes they did, but a lot of times, they did not. Overall, other than helping out with debt consolidation, I don't think they have saved us any money.

I felt that I needed some help with my debts. JG Wentworth seemed like a reputable company. We've worked on settlements for two of my accounts. Their program worked well. Their representatives have been very knowledgeable and helpful.

JG Wentworth is okay but I'm not as happy with how long it's taking to finalize all my debt. The other company I was using was a little bit quicker in consolidating and closing out my card. But it's getting done and that is kind of nice. It takes time to settle debts so that's understandable.

They have a seamless program. I've had a great experience with them. They were really great with my alternating schedule, ‘cause I worked late hours at the time. They were very helpful in answering all my questions. I was looking for a loan at first. Then as they were assisting me with helping me find the perfect loan, they ended up letting me know about the program. I had a lot of questions and I was very skeptical at first. But they did a great job of explaining. They were going all through my finances with me first. And then they let me even get the opportunity to sit there and think about it and review everything we went over, which was great. I didn't feel too rushed into anything.

With the help of JG Wentworth, I was able to settle some of the high credits I had. They also helped me get a personal loan to finish the program a little bit quicker. Everything was pretty simple and easy. The total process took a couple of weeks and working with them eased my stress.

When I called JG Wentworth and told them what I was looking for, they told me they didn't do it but they could offer me something where I could consolidate all of my credit cards by only paying one payment a month to them. I told them that was not what I was looking to do. The guy explained that service to me and that the consolidated payment would be less than all of the payments put together that I was already paying. It'd be easier instead of remembering all the different days of the month.

It's been a good experience. They have helped me with my creditors and helped me consolidate my debt and pay it off much faster than I thought I would. The counselors have been great with advice and tactics to help me pay it all off faster and they negotiated settlements with my creditors to pay off less than I owe and save me thousands.

Still waiting for two of my debts to be negotiated. They are slow at this process. Also once they are all negotiated and the balances decrease they should adjust the monthly payment amount accordingly. Not very happy with this process.

Was a very easy smooth transition. I recommend this service to a friend for sure that needs to consolidation and offer a program and incentives along the way. I also am glad I saw the TV commercial and decide to work with very talented agents along the way, it takes a lot of stress along the road to Financial freedom.

The customer service representatives are willing to take time to explain, answer questions, and educate. Their time is definitely yours, as a customer. I would definitely recommend this company to help get your credit back on track. I appreciate their help.

Although the process is taking longer than I originally expected we are gaining momentum and working off the debt I have accumulated with the help of the JG team. I appreciate the support and look forward to clearing my debt in total. Thanks for everything you do to make this experience as painless as possible.

I have an account that was on my resolution program and apparently someone is not very good at numbers, because I am currently paying this account outside my program. My monthly payment is steep so there is no reason this account should've been pushed to the side for me to pay!!

I’ve been with them for 6+ months and they are still working through my accounts. Plus, they sold my account to some creditor who harasses me DAILY to take a loan out and pay off my debt. I would’ve done that already and not consolidated my debt. The online portal is EXTRMELY confusing, not very user friendly. I’m already in and paying them every month, but hopefully this is the LAST time I get myself into the debt mess. Thanks a lot COVID!!!!

Very painless experience and has done everything they said they would do - the settlement offers have been what they told me up front they would try for and very easy options to accept even on my phone and I couldn't be happier with how nice they were and all they have done to get my debt cleared out.

I like the first time they helped me. But the last time that I used them, I don't like that they told me they can continue to help with the payment for the credit card but then switched me to Credit America. The customer support team gave me a good deal and information the first time. They helped me with a couple of things and I was happy. But after six months, they told me that they can't continue to pay.

I am constantly being harassed and, now contacted by collections including Lawyers. I am considering Bankruptcy. This is a nightmare. I want to settle these debts even if it took me a couple of years. I fell behind because I was out of work recovering from a serious surgery.

They have great representatives. At any point that I had any type of questions like if I was confused with some type of information, they would explain it to me. I've had about three months where I wanted to bump up my payment date for one or two more days, and they were awesome with that. They were understanding about that. Six of my accounts have been settled. I have four that are left to be settled. I have two of those four in the process of getting settled. So everything is on the right track. JG Wentworth and even the law firm that's helping me out with two accounts are handling everything for me. They are amazing people. So I couldn't ask for a better process to be able to get this going and get me into the right track and have these accounts all settled.

My Discover cc shows as a charge off on my credit report. Called JGW customer service to have it corrected to show settled...No corrections to date. Once it is updated I will feel more positive; however, what took JGW 4 to 6 months, I did on my own in less than a half hour.

The service is not really good. They've made a lot of promises they haven't kept. I've had a resolution to three of my four creditor but they haven't gotten the other released yet. It's been a little over a year. I've called three times about it and each time, they say the money needs to be built up to make a settlement which wasn't what they said in the beginning. They said that within three months, everybody would have been agreeable to the settlement and it would be a matter for me to make the payment after that. I have yet to miss a payment. If I paid what they told me to pay, they're gonna get their commission. But I don't know what's gonna happen at the end of this if the other creditor hasn't settled. Also, there is a lack of communication. Once I signed up, they had no interest in communicating with me beyond that.

They've really helped me out as far as getting everything back in order so that I can again have credit. They work silently in the background and contact me when they need to which has been really good because I help take care of my parents. I'm really hard to get ahold of as I'm really busy. So, they shoot me a text and say, "We need to talk to you." and I call them back. It's not like they're hounding me. But they keep me informed and they send me statements. So far, it's been a really good experience with them. JG Wentworth is a good company. If you have issues like what I have, it's the best place to go. That way, your credit is not dragged down. Eventually you can get that rectified so you can go on with your life.

While I wasn't qualified for JG Wentworth's better programs initially, I worked with them to develop consistency with me paying off a payment schedule. And they got me set up with another agency to take on my debt that I had and get a program that was fairly affordable so that I could get my debt paid off quicker.Most of my interactions happened via phone calls. I had access to my online account where I could see where my money was going. But I trusted the people that I was working with. I had a set person that overlooked my account. So, that was the person that could always reach out to me. And that was something that was important. So, I didn't feel like each time I called, I got a different person. I knew exactly who my contact person was that was handling my account. That's something I liked about the services. I would recommend JG Wentworth Debt Relief to friends who are going through the same thing.

Everyone has been so helpful and this has been such an easy process. They’re very easy to get a hold of, phone or text. Didn’t have to lift a finger or speak with any of my creditors, which was very satisfying.

JG Wentworth is the best solution for anyone one who needs a new beginning to recover that debt issues. It's a great source for information with the best customer service professionals that real shows genuine care and concern to help at any time that I need them! Thank you and. Am truly glad to have you and your team on my side.

My experience with had been prfessional, non judging and has given me relief from a financial situation. From the start they made this more than just a customer/client arrangement and made connections that made me feel like they cared. I would recommend.

I'm 300% satisfied with JG Wentworth. They got me a loan to pay off everything and I'm paying the loan off now. Communication has been great. They understand what's going on and are very knowledgeable. They're very thorough. They get right into detail. You don't have to repeat yourself. Anytime I call, my question is always answered. I go straight to my rep, Chantelle. She knows my case and everything goes well. It's hassle-free. I have told other people about them. One person used them again.

I was at work when I received a message to accept a new settlement offer. Then, I signed the document right away from my phone. That's great. Technologies make things easier and simpler. Moreover, the representatives look professional. I am satisfied with their services.

I have lots of call and mail from my creditors because you didn’t pay off my bills. And I saw still same amount on every single accounts, I just want to withdraw. So please can you refund my all amount that paid because I don’t get any checks or any card that I can pay them. I make payment for you is not make any sense. Pay all my bills.

I was drowning in debt. Didn't see an end to my credit card bills plus my credit score was at its worse. I took a chance with J.G. Wentworth. I will never regret taking the chance with them. They have helped me so much my credit is improving and I finally am able to see a light at the end of this credit card tunnel.

I received an email shortly after I signed a contract for services, asking me if I could add additional money, so they could work on my case more effectively. This seemed like an odd request to me, seeing as I had already agreed to an amount in the contract. I also kept getting calls to update me, during my normal work hours, when I asked in the contract, not to call me during those hours.

Overall satisfied. Customer service at its finest. Paperwork simple. Agents follow up on progress. All Paperwork easy to understand. I have three already accepted offer. All transactions are sent through mail to me explaining all steps. Offered a loan through their bank for outstanding service on my end. Thank you.

I have used this type of service before for debt consolidation but this time with JG Wentworth has taking way too long to settle accounts. The experience has been good, I was told it would take up to 6 months but it has taken a lot longer. Slow. I am a little disappointed and I thought I would be repairing my credit by now but this has not happened as of yet.

Someone treat me so bad. I paid bills 'cause I tried to call lawyer but they never call me. That made me disappointed. They never promised to me. I must pay own bills during time without help from JG WENTWORTH.

JG Wentworth was doing great until they tried to have me get a loan to pay off my remaining balances. The company they work with hounded me with emails and texts even after I told them I was in the hospital. I do not like them and don't want to do business with them.

I am very frustrated that your company have my 2 Chase account for a year by February 18, 2023 and still unable to reach a settlement. My debtors are now taking me to court. Please reach out to Chase and their attorney to settle this account. Please call me with new settlement offers if any or reduce my payment plan. Thanks.

I originally consolidated to loans to save myself about 700$ a month plus interest fees. Well after doing this and not paying on the two loans one of the loans is now to where I have to pay $ 700 a month plus what I pay JG Wentworth. I’m paying the same amount as I was before the consolidation. Now my credit is horrible and I’m saving no money. I’m very disappointed in this and will not recommend it to anyone or will I ever do it again.

I haven't had any issues, so far they have done everything they said. I truly appreciate all the help. I would recommend this company to anyone who needs help with getting out of debt. Thank you for helping me again. Plus they also keep you in the loop on everything that is going on.

It has been several months and only one creditor is being paid. I could have done this on my own. I expected someone to be an advocate for me, reach out to the other two creditors and get it taken care of. It hasn’t happened.

My debt was out of control and I knew I had to do something about it. I always seen the J.G. Wentworth commercials on TV. Last year I called them the process took maybe 45 minutes since then they have taken care of everything for me contacting my creditors, negotiating for me. It’s a relief for me. Thank you.

When trying to sign someone to the program. Be a completely open book. Do not just give them the high points of the program you offer. My experience has mixed feeling about your way of doing what you do.

Honestly, I haven’t been too happy with this process. When I first started with them back in May 2022 I was told this process would take only a few months with my 6 creditors and my credit would start to go up. It’s now January 2023, 8 months later and only 2 settlements have been done. My credit is still not great and the amount of phone calls I get for the same thing I’ve explained to several different people have been insane. I’ve been paying over $200 a month and nothing has really been done. I wish it didn’t take as long as it’s taking and feel they are just taking my money at this point. I’m almost sorry I started this process.

Paying off my debt is a big relief. My only dilemma is, I’m not receiving any notification saying that a creditor was paid because I’m not seeing nothing on my credit report. And the creditors that I’m paying off also, it’s not sending me any notification that I paid off my bill so I would need help with that.

Great service. The staff was very knowledgeable and helpful. Your staff has been trained to offer the best service as possible. I would recommend your service to others and use it again in the future if it required.

There was no judgment and they follow through on their word. They have worked with my creditors to establish fair settlements and I haven't had to be involved except to approve the settlements. It has been a great process and relieved my stress. I would high recommend.

I spoke with Julian. I referred to the program as a debt relief for money. What sort of debt other than credit card. I have auto debt that could be removed. Thank you. Would really give my credit a boost. Thanks for the details Julian.

JG Wentworth had something I could afford. Their program was amazing.

Sometimes I get mixed communications. For instance, one was about my credit score going up after. But somebody else was, "Oh, no. It's after everything is settled, at the end of the program." Read the fine print. Know what you're getting into. JG Wentworth takes fees as well. But they overall lower the percentage of debt that you owe.

Staff is friendly and very helpful and informative. I am hoping to improve my credit score and rating with the help of JG Wentworth. I would recommend to my friends in the future. I have a friend who is considering your company for his debt consolidation. If things goes well with me, he will seriously consider your services.

Everyone I've spoke to has been so friendly and helpful. They have taken a load off my shoulders and lessened the stress. They have always gotten back to me in a very timely manner. They've helped me so much when I wasn't sure what to do. Thank you.

I thought I would have some end with creditors by 8 months. I am getting threatening letters about turning over to lawyers. The process to start this is easy but settlement while hurting your credit is hard. I see the sum of what is owed keep building higher and that is sad. Just hope some settlement is soon.

I would not be getting out of debt without their help. They have taken all my creditors and contacted each of them individually. They have worked with them to ease my debt burden. Within the next 16 months, hopefully, I will be, nearly debt free.

I have 3 credit cards and they have only dealt with one of them. I was advised they would deal with them. I just feel like I shouldn't have done this. I got a job right after I did this and tried to cancel and told it would take less time to pay my cards off.

It sucks that I got in this situation financially but the professionals at JG Wentworth have significantly helped lower my debt to an affordable rate. So far I have saved over $4000 dollars! And I'm going to be completely debt free in 2 years saving more than $10,000 dollars and 20 years of interest payments.

I’m paying every two weeks and I’m not real sure it’s doing anything for me. Only two creditors have been settled and my credit score keeps dropping. When am I supposed to start seeing positive changes? What happens if I want to discontinue this service?

I wish the process was a little bit faster. I turned in all the information that I have. I've set up one account and came to an agreement on the 2nd but I have one more account. No one has called me back to let me know what the status is.

2 of my 7 accounts went to litigation. I had to call and make them aware. That resulted in extending my amount of time that I was told it would take to clear my Debt. The other one I'm being told have reached a settlement but would again lengthen my payback time and higher my monthly payment. My initial completion date was 1-23, now it's been dragged out until 9-23 and if I agree to the last settlement it will drag it out for 2 more years. Totally incompetent. Didn't deliver their promise on day 1.

I have accounts over 6 months that have not been settled and I still get harassing calls. I feel as though the follow up is not up to par. I feel as though in 6 months more settlements should be in place.

Time of finishing your time to pay off credit cards in a 4 month period as told to me I want these taking care of as soon as you get this message. I’m really upset what’s going on. Make this happen or we’re going to have to make some adjustments.

Your company has handled my account very well. Your associates have been very helpful and compassionate when I have any questions or concerns. When I check my account everything is up to date and accurate. Please keep up the good work.

Accounts that was suppose to be in the program are not and I am not getting any feedback. I am reaching out to an attorney to see other options I may have. I am receiving new collections letters about those account that should have been settled. The new accounts to be added was uploaded and I received 1 call about them nothing else. I am unsure at this point considering all the money I pay in for this program.

Got 6 more accounts to settle. Taking a little longer than first thought. Nothing negative. Still keeping on. Been sending all that I receive. Probably not the best client. But I believe in the process. So, I'll keep on keeping on.

Efficient, great customer service, has easy accessibility to my account in real time of all transactions. I am so glad I chose JG Wentworth to assist with my debt relief. It was very first time. Things are going well. I am almost completed with my debt relief program.

I was told the process would take 6 months to complete. It is moving into the 9th month and several of my accounts have gone to a legal agency. JG Wentworth is telling me I need to give them more money so it will move faster. I am paying into my account what I was told would move all this in the 6 month timeframe. If I had more money to put into the account, I wouldn’t need to go through a debt settlement,

If I could do zero stars, I would. Customer service is useless and asking for a supervisor and speaking to one is even worst. The amount of fees charged, for useless customer service is really unbelievable. Aúne some of those fees should go towards training the staff better and then maybe us customers can get a better treatment when we call customer service. I am still waiting for a call back from a very rude supervisor, It has been a week.

Very pleased with all my settlements up to this date. Great communication. Right notification when payment is due. Would definitely recommend this company to friends and family. My husband also was very pleased he’s in the program. Pleased with all the settlements that he’s received so far. Thank you for your assistance and your help. Looking forward to continue working with your company. I will continue to put money into my account. Hopefully as time goes on I’ll be able to put more money to settle my debts sooner than later.

Somebody kept calling me saying that they were with JG Wentworth. They wanted me to apply for a credit card that would allow us to pay off our debt. I hesitated for the longest time but they were calling every single day. Finally, I said, "Let's do this" but they didn't accept me. That made me mad. They made it sound so good and all I had to do was apply and it would go through. But it didn't. My husband was livid. Other than that, applying for everything was rather easy and customer support was really good. I have another year in the process.

JG Wentworth is doing a great job, however, I keep getting calls from other debt consolidation lenders who claim that they have good news on how I can pay off my debt quicker. They also claim they are connected with JGW. I haven’t talked to anyone, but let it go to voicemail. I’m not. I have no idea what is going on, but if JGW has other connections, someone should be calling me besides these other lenders.

They did great and got everything taken care of. I'm on my last debt and hopefully, we can get it done. I like the customer support I get. Go for JG Wentworth.

I don’t understand why I end up speaking to someone different every time I call about my accounts. It would be easier to have one person assigned to my account and have a brief idea of what is going on. But instead, when I call I get someone different and they feed me the same lines. Then When I correct them on something, they have to put me on hold and get some more information. It’s been so frustrating. Or if I ask them to contact someone, and they don’t and I end up with collection letters.

I was very nervous starting out. No matter how well they try and explain what will happen, there is something nerve wracking about not paying your bills and dealing with the collection calls. This is a process that starts slowly and builds. But I have been with them for a year now and am truly seeing results. My credit score is starting to climb again as accounts are paid off. It is a good program. J.G. Wentworth is performing as promised.

My credit was over 650 when I began this process. I simply wanted to consolidate my payments to 1 place and lower them instead of 4 separate payments. I was denied the loan then they directed me to this program and instructed me to stop paying my credit card bills, which has now ruined my credit. I had zero late payments on my record until joining this program through JG Wentworth. Now I can't get a home loan which I had already been approved for before I ever called JG Wentworth.

Was easy to sign up and three months later my collections were eliminated from the bureaus. Extremely satisfied with the service. Their customer service was polite and knowledgeable of my case. I would recommend this company if you are looking for a trustworthy company to handle your case.

This has been a long process. But, I’m glad to have such a great company working with me to help settle my debt. Maryann ** has done an awesome job getting settlements completed. Kudos to the JGW Team! Thanks! Eula **

When the process started, I was informed of all the things that would happen. My representative explained the process well and made me feel as if I were in good hands. Now, I can pay my cards off and be done with them. A huge load has been lifted! Thank you!

The only thing I would suggest is for the agents to be more open and answer questions when asked via email. I hate having to call to get In touch with anyone. Also wish there was an easier way to see everything as it’s happening. I would like a clearer form of communication.

Not enough communication between client and JG Wentworth. I would appreciate more about what is happening about progress and to calm some of my worries. That is my only complaint. I have said this before and nothing has happened. I see no reason to send another evaluation.

It’s been over a year now of working with this company. A few of my debts were settled early on but then it was silence. When I finally get through because I’m being sued by a debt, I’m told I’m not paying enough (even though it’s what was agreed upon at sign-up) or they are going to reach out on my behalf. I asked the company that is suing me and they said they haven’t heard back from J.G. Wentworth. The last this debt heard from them, J.G. Wentworth offered them a lump sum settlement that would not have been possible. This is also not the first debt I’ve had to handle myself that are supposed to be part of this program yet my payments have stayed the same. I turned to this company when I was so stressed and felt like I had no hope, well they have made it so much worse.

JG Wentworth is doing a fine job getting me out of debt. Settling my debt in record time. They are very knowledgeable and professional. The staff that I’ve talk to are not judgmental and act very professional and kind to my situation.

Overall, I've enjoyed the experience as I try to make the effort to reduce my debt. I would wish to have more updates and transparency on where I am with regards to my creditors. Also, I have been contacted multiple times to open up a loan which I have no idea what it would be for. I'm guessing to expedite the credit recovery process, but it's very confusing.

I've been 100% satisfied with JGW in every single aspect. They're professional, thorough and awesome, and have helped me become free of debt even faster than I anticipated! If you're buried in credit card debt, give them a call, they're the best!

I know that settling debt is a very long process but anytime I have questions the customer service team is always there and always helpful and letting me know that the finish line is closer than it was. Just stay steadfast and keep to course and you will be debt free.

I started with JGW approximately 6 months ago but there is still no agreement with 2 of my debtors. Now I am asked to switch to another company instead of JGW. What advantage is that? My payments are more and the time to pay the loan off remains 4 years. A little confused on what I should do.

It is taking longer than I had expected to get definitive answers on the accounts being settled and the settlement fees are higher than I would have thought making the settled amounts overall less appealing. I may pause or discontinue the remainder of the program.

Everything went fine and I am slowly getting my debts taken care of, however when I first got in contact with JG Wentworth I inquired about loans to pay off debts and I was informed that they couldn't help me with that because with my debts I couldn't get approved for enough money to pay off my debts and they pushed the program I am now in. Now that I am in for roughly a year and my credit score is completely ruined they are pushing me to go into a loan with a ridiculously high rate so I can speed up the process and get my credit score back up again. My credit score was fine before I signed up for this program. They were the ones who said this was a better option?

I have been with your company since April, 2022, so far I am pleased with your resolution with my debt consolidation. I have three settlement so far, with two in negotiations. Keep up the good work. Thank you, for lifting the weight off my shoulders.

It has been 8 months and only 1 out of 4 accounts have been settled. I was told it would take 6 months when I signed up, not satisfied with results. I would like to know what is going on. I called last month and all the guy would tell me was that it was normal that contradicts what I was originally told.

The process is long but worth it. Our family was struggling- always paid on time but we just ran out of income to pay our debt. We have settled with several companies and we’re happy with the process. Looking forward to paying down our debt so we can breathe.

YOU PEOPLE DID NOTHING FOR ME. Thank You for the court papers and more money down the drain... You're not an honest company to deal with. No experience in what you're doing at all. I hope you enjoy your Xmas bonus in taking money from your customers.

I have always been treated with the utmost respect every time I call with questions of worry. They assure me and make me at peace with the process. I have been happy so far with everything that I have dealt with them. The client service department is very helpful with answering your questions.

I notice that my Wells account is rising as I speak and yet I have heard nothing about how they've been approached if at all. I assume all the previous, less expensive items have been dealt with, yet not a peep about this account that again keeps growing with interest, increasing the debt itself.

I called one time and asked about one of my accounts and first of all it sounded like this person just woke up and when I asked him about my one account he said it takes time to negotiate and I should put more money in my account. Very insulting to me.

Everything is going okay. I am glad that I was able to get this started. It’s been a long haul since I’ve been out of work for a year with my surgery. This has helped me with my finances and my mental state of mind.

Cannot recommend JGW more highly. They have helped put my financial house in order once and for all. JGW settled a large amount of debt for only a fraction of the total balance. JGW has been vital in helping me reach debt-free status. Thank you JGW!

Experience has been great, very responsive to emails and phone calls. Helpful when I've had issues with l payment and need to change days. Communication when there is a settlement offer is great, answering all questions relating to settlements. Everyone very polite and courtesy.

I am not having a good experience. It has been 8 months and there has been no settlements. No one has contacted me to let me know what is going on. The money keeps coming out of my account but I do not see anyone getting paid.

Everyone is always pleasant to talk to. I feel very good. With your help I will be debt free in a couple of years. I am glad I picked JG Wentworth. I would recommend you to my friends. I will do my best to not let myself get in debt like this again. Thank you Shantel and co workers.!

Louis has been so helpful. Thanks for the accurate and insight full information as we struggle to find the light at the end of chaos. When lost in the world of confusion sometimes help from other viewpoints helps clear the mind and at last perhaps the answer to our problems is at last accepted.

Very helpful in explaining the process. Also received personal calls from employees to check on me and answer any and all questions I may have. I would recommend friends, family and anyone else whom may need professional helping helping them to get out of debt.

JG Wentworth jumped right in and started working to settle my accounts. I was disappointed more of my key accounts were not included, but pleased in the speed and professionalism exhibited in quickly assessing and beginning the settlement processes. Perhaps accounts can be addressed as some of the present targeted settlements fall off.

Started off great, with good communication but once things got rolling, every person I spoke with has provided different and often times conflicting information. Very hard to get ahold of folks, get responses to emails that aren't simple automated "we got your email," and in general, I no longer trust the process or the people operating it.

Awesome team of people who show they care about clients. Thank you for continuing to help stabilize our finances in a time of uncertainty across the US and world. Your dedication and years of experience is a huge value add for financial health moving forward.

I’ve been in the program for almost 8 months and I have two accounts settled. My credit is lower than it has ever been and any card I decided to keep open to help with emergencies are also now closed because my payment history in general is now completely destroyed. I recently called in and someone told me that I would not be able to have all my accounts settled at once because I don’t have enough in my savings, this was never told to me before. I am actively trying to find another solution for my debt, as this program made it so much more stressful.

I always receive excellent customer service and a prompt response to any questions. My settlements have been very easy to manage and I’m halfway to financial freedom after enrolling in this program only 6 months ago. I’m extremely impressed with the patience, kindness and simple explanations I get from D ** who supports me every step of the way. I recommend this company to anyone who finds themselves in hard times searching for a brighter future.

Initially I was so excited to find some financial relief but I was not told what to expect. I knew my credit would get hit but I didn’t realize by 250 points. It also took 6 months. I also lost the limits on every single credit card I had because I was a liability. I understand I should have asked questions but as a business you should inform people of all the consequences involved. I wouldn’t not recommend this service to people but I would explain what happens and let them decide.

My experience has been very positive. Thank you! Sean was most helpful! I appreciate his and your expertise! Everyone has been most helpful, understanding, and patient. I look forward to one day being Debt free. JGW is helping me to achieve my goal!

None. I'm in more debt while use this institution. Thought it would help but I was wrong and now I'm paying for it so advise be careful with your money and have a great holiday cause I'm not spend money wisely