JG Wentworth Debt Relief

I had to send in all the statements that I had from previous charge cards accounts. JG Wentworth has your income and what your monthly income would be. From there, they work with you to say, "This will be the amount that we calculate," as well as how you can pay them off. They said it was a set amount and they asked if I was comfortable with paying that amount. They try to work with you and they send a statement out saying each month, if somethings comes up and if you can't make that payment in time, you should let them know. But you have to do it in a timely manner so they may have to set the payment back.

Customer support was pretty good. I mainly dealt with them a lot by the email. I wasn't that tech-savvy but I was able to take pictures of some of the statements and send them in that way. The agent will call you back, if need be. They were friendly staff and they ask you if you had any questions and try to assist you. JG Wentworth has been really good to me. My program is not complete yet but it's been working and it's really helping me. They encourage you to put more money in. I've only done it once or twice.

Another company reached out to me about getting a loan. But I was scared to take that. I've gotten used to doing this program. I don't want it to come back to haunt me. They may come up and say that I have to pay more than what I am normally paying for the program. I have been doing well so far with the program. I would definitely suggest to friends to give JG Wentworth a call to see if they could help them in their situation.

They explained to me, in some instances, that the process could take a little bit longer than others because they have to wait for the creditor to consider the account delinquent. Some creditors were easier to deal with as far as wanting to settle the account and others were a little bit harder. Every once in a while, they would have to reach out to me and get both of us on the phone at the same time to give them permission to access the account or settle the account. But they were always there.

Most of the time, the person that was handling my account was always available. If not, he called me back as soon as he got off the next line. The way the program worked was I could continue to make the monthly payments that I was making and it would go to the creditors from that point. But they had a program where they had another company that worked with them that offered me a loan. It was a higher interest rate loan than you would normally get but considering my credit status, it gave me an opportunity to pay everything off.

I was approved for the loan which was right about the same amount as the monthly payments that I was paying before. But it takes 40% if you add everything up completely. I accepted the loan terms and that money was sent to JG Wentworth who pay the creditors. Instead of it being strung out for three years and always showing delinquent, it's gonna show as being paid. It'll still show as delinquent but paid and it's gonna have a better status. Once all these accounts are paid, my credit score should go back up.

We did it and I like it. The process was easy. The guy who was assigned to talk to me was so friendly, informative and easy to contact. They never at one point stopped having me talk to that guy and gave me to some stranger that I had to then explain everything. I even communicated with him through text messages. It was super convenient. I was impressed by it. They ultimately sold my debt to another company so now, I'm paying the same amount that I was paying to JG Wentworth on the same date, but to a different company. They kept all the terms the same. I also got letters in the mail, like JG Wentworth said I would, from the original creditors saying the letter signified that I have satisfied the debt and it's been paid.

JG Wentworth made it very easy for me to go through the program and to continue on with my life. I've gotten online about once a month to check on the program, as well as been informed by JG Wentworth of where things stood. Two of the creditors have been taken care of, and we're still working with one of them right now. We're almost a year and a half in to the program, and we're about halfway through. So far, it's been really good. Working with JG Wentworth has helped me out a lot, and I'm very fortunate that this came along at the time that it did. I would highly recommend it if someone was in a tight pinch or needed some financial assistance.

That aside, I would recommend JG. My experience was good. But for anyone that does it, the person would have to have a lot of patience and understand that the process is going to continue even after one graduates from the program. It is a process and it is something that's not going to happen overnight. But if you stick to it, eventually, it will start showing itself. At this point, I'm seeing a slight rise in my credit score. My credit score got down to the low 500s as I went through the program. Now, it's back up to 600. It's not a great credit score, but it's getting there.

The service is not good. I'm being sued by Macy's and I'm sure they know at this point because I send them a letter the first time I got something. I have to get served at my house, and I have to email it to them when I already had put a paper scan. They don't call me and let me know, “Hey, this might happen.” I don't hear anything until I reach out to them. I have to be the one to scan stuff. I wish they could communicate with me more and provide more customer service instead of me always reaching out.