JG Wentworth Debt Relief

I had the rep on the phone at the time. And when I said the situation, the guy said they could do it. I was at a crossroads to where it would either be that or the dreadful thing. But I didn't want to do the dreadful thing. So he was on the line, and I said, “Well, if I'm gonna do this, I need to do it now.” However, in advertising, it needs to be made aware upfront that not all accounts made can be settled. It could very well be in whatever I signed, so be it. But that is something that needs to be stressed upfront, so that people wouldn't be surprised. Because what I have to do for one of these accounts is not only am I paying JG Wentworth, I have to pay a substantial amount to that account that didn't get settled. So, it's still expensive. The surprises have been a setback for me.

The reps have been awesome. They’ve been on the ball. But what I don’t like about the program is when we originally started talking to JG Wentworth, we were talking to them about my wife's debt. They talked me into pooling mine in, which was a bad idea. And from that point, they asked us not to pay any of the bills, which were all on time. So, eight months down the road, we saw that the money that we owed originally is the money that we were still paying overall for the debt. They are doing what they told us that they would do as far as settling the accounts. But because I follow everything, we really don’t save. Because we pay them, then we pay our extra fees plus the original debt. And we come out the same as what we were before.

They were very straightforward and upfront when I asked questions. They told me how they make their money, which was my concern because I was afraid it could be predatory lending. Also, I had account reps I could call. I had them by name and I could call and ask for them. That was helpful. The communication was really great and the onboarding was really easy and effective. There's a digital platform that has transparency that you can log in and control and add content to. And they were really direct upfront with how it would work. Even as individuals, you need to default on something before you can get any agreements and that is the one thing about this that you need to know going into this, which they were very clear with me.

JG Wentworth's program sounded pretty awesome and I've heard of them for some of the other things that they do. So, I decided to give them a call and with them, it didn't matter who I talked to, whether it was via chat, by email, through the portal, or if they called me, everyone was always so nice. But on the portal, I couldn't associate where my money completely went because their fees weren't on there. When I talked to a rep and said I had more money than what was reflected on the portal, I was told that they took out one of their fees. It made sense after she said that but she said that they didn't have it listed on the portal and she even agreed it would be good to have it on there.

I got an email about JG via email and in the mail. I didn't open the envelope all of October and November 2020 and then December is when I opened it and I was so thankful for doing that. I guess God was managing and arranging things in my favor. I called in and it was a whirlwind of greatness that ensued. My first representative who started the process Christopher B. was truly an angel, he broke down everything step by step. Now, Lucy K. my current representative who is along with me in this journey is phenomenal! She has been through up and down with me and has been resilient, goes above and beyond and deserves several raises along with Chris B. JG, I pray you guys continue to do great work with everyone who comes to you all and please keep the team you have currently happy. They're so worth the recognition and the praise, please pour into them and provide them with nothing but raises! :)

The process is simple and their representatives are knowledgeable and easy to deal with. Now I will be able to rebuild my credit and obtain the goals I have set for myself. I would definitely recommend them, to anyone in my situation.

I saw an advertisement and called them because of their name. From the very beginning, they walked me through the process, Settled most of my debts so far, and are always available to answer my questions! I would recommend them to everyone!

The initial process of getting started was fairly easy. I was coached along every step of the way. The process was very well explained and easy to digest. Any questions I had were quickly resolved. The first creditor was settled in a timely fashion but still waiting for last two creditors to be settled. This is taking quite a long time and the debt was less than the first creditor to be resolved.

I have had a good input and communication from JGW. My only less than 100% experience is feeling pressure to accept a loan I'm not totally comfortable with. Other than that I feel this has been a good decision for me.

Excellent experience so far. No complaints. Happy with my experience and results. I am looking forward to having my debt eliminated. The representatives respond immediately with any questions. Happy customer. I would recommend the service to anyone who wants debt relief.