JG Wentworth Debt Relief Reviews

They canned my credit score more than I did. They tell you don't pay your cards or loan so they can get the other company to lower amount owed. I listened, my score went from 698 to a 515. They called after seeing I can make my payments to them on time, offering me a loan program, then denied me for the loan. It was supposed to help fix my credit score, but their underwriter only offers that to certain demographics. BE CAREFUL when dealing with them.

I found JG Wentworth through an ad on social media and when I reached out for their services, I found their customer service representative to be fast and knowledgeable. The representative I spoke with made things easy for me to understand, which I really appreciated. It's been roughly three weeks since I signed up for their program, so it's still early, and I'm waiting to see how things develop before fully evaluating the service. Right now, it's too soon to say if JG Wentworth has completely met my expectations, though I'm hopeful. Based on my experience so far, if I had to rate it, I'd probably go with a three. I'm planning to see how it goes over the next few weeks.

JG Wentworth was the best fit for my needs. The process of signing up was straightforward and hassle-free. As I've just started using their services, I haven't needed much ongoing customer support, but so far, my experience has been smooth. The rates and terms they've provided are excellent. While this is only my first month with them, I'm pleased with how things are going.

I've been with JG Wentworth for just a month, but they've already helped me secure two settlements on my long list of bills. What impressed me the most was their flexibility. When I couldn't make my first payment due to unexpected medical bills, they allowed me to postpone it to the next month without any hassle. Their communication is excellent; I have specific contacts to reach out to if I have questions or concerns about my account. They've truly been excellent to work with.

I saw JG Wentworth on Facebook, and I needed some additional debt consolidation that I could hopefully be able to get because my credit score is racked. I went from a 760 all the way to a 540 just because I've got a new baby and trying to keep up with family. I have creditors that are already hitting me up, but I have high hopes with JG Wentworth's services.

I went online to find solutions for improving my credit and came across JG Wentworth. Their customer service has been great so far, and I've started their program. It has been operating smoothly for me. The team developed a payment plan that suits my financial situation. Overall, my experience has been positive.

I saw JG Wentworth while I was browsing online and it’s a reputable name. My experience with their services was fairly positive, although there was one incident that left me somewhat uneasy. When I reached out with a follow-up call, the background noise from what seemed like a call center made me question the legitimacy of the office setting—it was different from the quieter, more personal environment I anticipated, raising a flag in my mind.

I picked JG Wentworth because they seemed credible and when I initially got in contact with them, I found their offerings attractive. Unfortunately, I was hospitalized during that period and didn't get the chance to fully engage with the customer service team. Since then, I've experienced some difficulty in reaching them, as I've been unable to get someone on the phone to address my concerns. I would like to be able to talk to them because I don't think they covered all my debt.

The program is a blessing! Justin ** has been very helpful and I feel as though they have my best interests in mind. They have talked to me respectfully during this hard time in my life. Thank you so much for helping get my life back on track!

Go with a company that actually loans you the money to pay off your debt. Your score will tank as you accrue your own money and they can’t guarantee a settlement. They never resolved one of my cards after two years and suddenly I got served papers to pay the debt that had been in consolidation with them. I had no idea they hadn’t reached an agreement. Not only did they not reach an agreement but they cost me an extra $3000 in interest that I now also have to pay. I almost had to go to court for something I thought was handled and I was paying a lot to them to be handled. Not to mention the embarrassment of the STATE POLICE showing up to my house with court papers. No communication. Terrible experience. Run from this company.

I decided to enroll with JG Wentworth after speaking with their agent, who made the consolidation program sound comfortable and sensible to me. So far, I've had a couple of deductions, and the process seems beneficial. Overall, the service provided by JG Wentworth has been excellent, offering a lot of information that made me feel confident and comfortable with them.

I'm at a bit of a standstill because I’m not quite sure how everything is progressing at the moment.

They have a terrible customer service and they don't pay off when said. They lie to get your account. Their attitudes are horrible and you get diff Info. It's a mistake to go with them. You can do better than them. They don't help. They mislead. Their idea is string you aLong.

JG Wentworth is a name I recognize and I felt confident choosing them over other companies. When setting up my plan, we consolidated my outstanding bills and figured out four-month payment arrangements. The agreed payment amount seemed reasonable to me and looks like it will work out fine, though I do need to call them to sort out getting access to my dashboard and account number, as I don't have that handy information yet. Overall, based on my limited experience, I rate my satisfaction with JG Wentworth at a 4 out of 5.

My decision to work with JG Wentworth was largely due to the conversations I had with Travis, who genuinely seemed to care about helping me out of the financial bind I was in. He thoroughly explained the debt relief program and was willing to explore every possible solution to assist me. Before JG Wentworth, I was engaged with another debt consolidation company that failed to deliver on their promises and only took my money.

It's been two months since I joined the program at JG Wentworth. So far, everything is going smoothly and I'm satisfied with my decision. The enrollment process was straightforward and well-explained, which made it easy for me to sign up. As for customer support, I find it adequate. Overall, the quality of service has been excellent.

I was completely naïve to how any of this works. I always paid my debts however the balances were so high that I had no quality of life. I enrolled in August 2024 and I was mislead to think this was a debt management program that would help me settle my debt within 4 - 6 months. I have called multiple times for updates on the negotiations that are happening my accounts and the calls get disconnected. The last time I called, the rep hung up on me. There doesn't seem to be anyone there who can describe a clear plan on how they are going to get any of the debts settled, just pay them and let all accounts go delinquent.

I've heard really good things about JG Wentworth over the years. I signed up for their debt relief program and had a really good experience. The rep was very informative and polite. He did a really excellent job.

I chose JG Wentworth because my credit score was too low for other companies to consider me for credit card consolidation. From the start, the process has been straightforward and easy to navigate. Although I'm just two payments in, the service has thus far been good. Their service quality appears strong. I'd recommend giving JG Wentworth a chance if friends are curious about consolidation options. I'd rate them highly across customer service, quality of service, pricing, and website usability. The company has effectively met my needs.

The approach of JG Wentworth was outstanding. They didn't offer a loan but instead put me on a repayment program, negotiating down my balances and interest rates without me having to manage the process.

JG Wentworth is a well-known name, and I felt confident I wouldn't be ripped off. In the past, when trying to consolidate my debt, I encountered companies that attempted to take advantage of me. With JG Wentworth, I've found the program to be effective. Whenever these places try to harass me, JG Wentworth advises me not to have contact with them at all, even if they reach out through email.

My journey with JG Wentworth has just begun, as I recently made my first payment. So far, I've engaged with their customer service, and I've got to say, the representative was really nice and very helpful, despite some minor tech glitches during our call.

The initial stages with JG Wentworth, including making the first payment, have gone smoothly.

After a bit of thought, I selected JG Wentworth based on recommendations from others who mentioned it was reliable. Unfortunately, my experience hasn't matched those expectations. I haven't noticed any significant communication or action on their part regarding contacting my creditors as promised. The constant calls from creditors claiming they haven't been contacted are quite frustrating. As a result, I'm unsure if JG Wentworth is addressing my needs effectively. I've yet to experience any concrete service from them. It feels as though the agreed payments are taken without witnessing the promised debt relief efforts.

I had a couple of high-interest credit cards that needed consolidating and I've just started with JG Wentworth's program. In terms of customer service and the process of getting everything set up, I've found it to be pretty smooth. If I had to rate my experience so far, I'd give it a solid 4 out of 5.

I signed up for this program and received a letter from one creditor offering to cut about 75% of the debt owed. After much convincing, JG Wentworth instructed me NOT TO ACCEPT this offer, stating they can beat that offer. SEVERAL MONTHS LATER, I receive an email from JG Wentworth stating they have a settlement offer from that same creditor but could only cut the debt to about 45%. JG Wentworth would not offer an explanation and essentially lied to me. With the difference, I could've used that money to pay off several other debts! With the JG Wentworth fees and increasing interest fees accumulating, I am now seeking help from other debt management companies.

Save yourself the stress. Negotiate with creditors yourself. The whole experience with JG Wentworth has been an exercise in frustration. I finally canceled my service and have been waiting over a month for the money I paid in to be refunded. I've called, I've emailed, still haven't seen my money. Tried to get my email, address, and name changed for four months. It never happened. The salesman was extremely responsive and answered all my questions in the beginning. After that, goodluck getting any answers.

Stay away of JG Wentworth - SCAM Per JG - July and August of 2024 I had to skip my deposits, which caused me to be behind 3 payments RESPONSE - I had a balance at that time of over 500.00 and never missed a single payment to the creditors. My portal never showed an issue. I confirmed several times with JG that all was in order and all the way to February 2025 confirmed again all was good and 3 payments left in the program. Per JG February 2025 change in escrow payment date and due to this change, there did not have enough funds in their escrow account to make the scheduled payment to the creditors. RESPONSE - This not accurate. I had 644.00 in Escrow. Per JG This caused the settlements to break. RESPONSE - The payment change was ONE DAY. My employer changed the pay schedule from twice a month to every other Friday. I had 3 payments left with the Portal showing all is order.

I was struggling with making my debt payments as they were too high. I reached out to JG Wentworth and working with them was very easy. I had to sign a contract with them, which clarified that while they would take responsibility for the payments, the debt would still remain in my name during the process. Ken was the person who assisted me, and everything felt very streamlined. If a friend or family member asked about my experience, I would tell them it was easy, but I would advise checking the compensation plan thoroughly and possibly comparing with other options to find the best fit for themselves.

My husband has been battling cancer, which requires regular trips to the hospital 40 miles away. The financial strain from these circumstances led us to seek help. My daughter used JG Wentworth in the past and we decided to go with them. But at this point, I'm not satisfied with the service. Despite having made my first payment and a second one scheduled, I'm still receiving daily calls from creditors. I'm finally taking a moment to contact JG Wentworth to understand the delay in them reaching out to these creditors.