JG Wentworth Debt Relief Reviews

In the beginning, I was a little skeptical because I don't like giving my personal information over the phone and I didn't educate myself on that. JG Wentworth Debt Relief's receptionist asked me for my date of birth and Social Security number. I felt comfortable giving it, but my best friend said I shouldn't have. I still, till today, don't like doing that. The receptionist said there were two people with my name in the system and she needed my approval to take that money out of my Bank of America account. I don't even have a Bank of America. I'm with Chase. But I had to give my authorization to whoever it was that I spoke to. After that, it was okay. However, it was a mediocre service. The bumps along the way didn't help the situation.

JG Wentworth is widely known and I got great service. They treated me like a person and I would use them again if I had to. I called them to get help to consolidate and pay off a debt, and I’m finished. I was informed all the way through the process. You could go to their website and see how far you had to go, and you could see your own profile right in front of you. I was gonna be late one time and I called them, and they didn't give me a hassle. But I got it there in time, so I was glad. They were very nice.

I worked with JG Wentworth to consolidate all my payments into one. I like that they listen to my concerns. They helped set up a program for 36 months, and I've opted for their auto-pay system for convenience.

JG Wentworth did well. Everything was smooth. The only thing I wish I had a little bit more of was transparency as far as how far along I was going with the progress. It was mainly like if I needed to find any information about updates on it or what my current status was, it was a pain. I tried to look on the website and the website was informative, but it wasn't really telling me where everything was going. When I tried to call them, it was a little difficult to get some information out of them. But it all ended up smoothly, ultimately.

I have asked these people to stop calling me for weeks now. They don’t stop it has been anywhere from 2 to 4 times a day. A total nuisance. Non stop all day long!! I have asked them to take me off their call list but they obviously don’t care. They like to be a pain in the **.

My mother is in a program with JG Wentworth right now and she's had good experience so I went with them. Everything has actually gone so smoothly, and everybody has been very helpful. If I call the 800 number, it's pretty simple, and people are very helpful. A few of my accounts have been settled already. We're still in the settlement process, but so far, I’m very pleased with what they have been able to negotiate. Overall everything has gone so smoothly.

The program I have with JG Wentworth is working just fine. They have been a wonderful company and are all professional. I have been sending copies of my bills to them, and they have been communicating with me through texts. They told me what was gonna be happening, how they’re gonna be calling, and what the reactions were gonna be. They have offered that I could send them other debts that I may have. The customer service was very, very helpful.

JG Wentworth is consolidating my credit cards and a couple of loans, and so far, so good. The $175 that I pay every two weeks is a little steep for me right now, but it’s better than nothing. If I have any questions, they answer without a problem.

I have debt consolidation on two loans with JG Wentworth but the debt collectors are still reaching out to me so I'm not sure they have reached out to those debt collectors. I’ve already started making payments.

The worst company I have dealt with. I think you're doing gonna be a good company to help me with my debt. The only thing they did was frustrate me. Not communicate and kept money that they were initially supposed to return to me. I don't see how people can do. This to people who are already struggling will never do it again. Think twice before using them for any of your financial needs

Dealing with this company has been like herding cats! I’ve talked to probably 30 people and three or four supervisors. Some give a crap, some don’t and I’m told a different story by all. I had two American Express cards. One had $22,000 and some change. The other one had $5000 and some change and I had a small debt with my bank left for about $6000 which I have been paying on all, never Miss payments, etc. etc. but American Express are **. It wouldn’t even lower my rate For just six months and give me a break but they wouldn’t do it and that’s why I hired JG Wentworth. I told him do not touch my Bank Of America but they did. I had to go back in after being told they wouldn’t and it wouldn’t affect my bank because I said I’ve been with them for 25 years. I’ve been with American Express for 30 both as a solid client.

14 months and only half of the accounts are settled. Someone came to my house and served me from Chase just last month. I called into JG Wentworth and they said send the summons to them. I did, then the lawyers THEY use for their policy send me a court filing bill. I called in and they just give me fine print answers. There is a reason comments are turned off on their YouTube videos, etc. Avoid. Do National or anything else. If not, when your Lease is up and you want a new car, you'll regret it. When you need to get a loan for your business years later, you'll regret it.

I’m very disappointed with their customer service. Someone called me and I was met with complete unprofessionalism. The representative was dismissive and actually told me, “you don’t have other options.” That is not only rude, but also shows a lack of respect for customers. A company should be focused on finding solutions, not making people feel stuck or unheard. Based on my experience, I cannot recommend them to anyone who expects to be treated with basic courtesy and professionalism.

My JG Wentworth agent, Joshua, was experienced and he told me what to expect. I'm trying to get used to the calls from the creditors but he said that was going to happen. For example, if my wife and kids are in the car, they'd be like, "Who is it that keeps calling?" It shows up on the screen. Just random times. Then I got to the point where they call different numbers. I talked to my agent, then he said, "Just block them and they'll just leave a message." He said, "It's understandable. They're gonna try to do what they can."

JG Wentworth is helping me with debt relief. I wasn't able to pull myself back up out of the substantial debt that I was in. I had done it once, and I wound up having another due to a family crisis that just created another whirlwind of debt. The individual I worked with on the first day had so much humility, and he was just very understanding and nonjudgmental.

I was trying to get a consolidation loan where I wouldn't have to do debt settlement after I had to leave my job that I had been at for seven years because of a disability. But I didn't qualify for any of the consolidation loans. When I talked to my credit cards directly, they said they couldn't offer me any assistance until I was delinquent. That's why I looked into the debt settlement as a last resort.

Worst experience that I have ever had, I had one account that I was overwhelmed with and wanted to see if gong this route would be better. The sales rep made me feel comfortable and like this was the best decision, however, even though I stressed that I was seeking this avenue so that I would not take a hit on my credit things were never clearly explained to me. I was under the impression that they would start working on the settlement as soon as I signed the paperwork but they did not start until 4 months later. By then my credit score drop over 100 points which then cause other creditors to lower some of my credit limits or close my account which caused my credit to decrease more.

We went with JG Wentworth because we were looking for a resolution to our credit card debt. The sign-up process was pretty seamless. I’ve only been with them for a month. So far, so good. It’s been efficient, and it’s a good service.

The enrollment process with JG Wentworth was very easy. We just started and they took out the first payment. We are able to track our progress online. I go to my account and it's not a problem at all. Customer support was also easy. I called them on two occasions to drop one of the accounts before the actual start date before that first payment came. I went online to download statements, which is very easy to do. I don't have to worry about the financial strain that families come across at one point in their life. I would definitely tell anyone to look into JG Wentworth.

I was trying to get loans and I kept getting rejected for every single one. I had to get some type of debt consolidation and JG Wentworth was the first one that popped up that I hadn't worked with yet. I gave them a try. So far, I'm very happy. I’m really impressed. I got a phone call saying that they were already working with one of my creditors and got one of my debts settled. I was shocked. I just made my first payment last week.

JG Wentworth has great people and great options. I like the flex pay, and the customer service was great.

JG Wentworth's program for the debt consolidation sounded good and perfectly suited to my needs. Their customer service experience has been very good and I appreciate having the same representative throughout my dealings. It's convenient not to repeat my situation every time, as he knows my case history well.

I kept seeing JG Wentworth on TV and I just tried it. The enrollment process requires that you owe more than $10,000, as they work within those parameters to negotiate with your creditors, potentially reducing interest to just the principal amount. As for their customer support, I find them quite engaged and helpful, though my experience with them is still fresh.

I came across JG Wentworth online while I was looking up ads. My financial situation was becoming overwhelming, so I decided to give JG Wentworth a shot. From the start, the enrollment process worked very smoothly, which was a significant stress reliever, as it presented a potential solution to my financial worries.

I was trying to get a emergency loan and JG Wentworth popped up. I was thinking about consolidating some of my loans anyway, so I went along with them. The enrollment process was pretty smooth. I talked to Capri, and she asked me a few questions. She looked at my debt, then she consolidated one large loan and two credit cards. I had to pay upfront $250 and $125 every week until they came up with a settlement. And they came up with a settlement for OneMain Financial. Everything is fine so far and I've been pretty good with tracking my progress. If anything changes, they email me instantly and there is no waiting. Once they got the settlement for OneMain Financial, they emailed me on how much they settled for and how much my monthly payment for that settlement would be.

The enrollment process was very pleasant and straightforward. I appreciated their email communication, which informed me of tasks to complete, and the overall simplicity of being able to handle things efficiently. Whenever I encountered confusion, a quick call to their customer support was enough. They were responsive and guided me through any issues expertly, which made the experience excellent.

I decided to give JG Wentworth Debt Relief a try after hearing about their services through the mail. The experience was remarkable. Working with their debt consultant was a delightful surprise. One of my initial debts has already been settled for a lower amount, even before I've made a payment. This has solidified my confidence in continuing with their program. The consultant I spoke with was especially kind and supportive. She helped me navigate the process and addressed my concerns about making payments.

They paid the smallest accounts and left the big ones to take me to court. Judgements were made and I ended up having to file bankruptcy. Nothing was paid off in the 6 months I was in the program. They just kept holding my money and then when I left they never refunded me.

Setting up the program with JG Wentworth was fairly easy. It got set up at an hour’s time. Others should look into it as well.

I recently made the choice to explore JG Wentworth's Debt Relief program, but two days after agreeing to it, I realized that it wasn't the right path for me. As someone who prefers to handle my debts directly, this approach didn't align with my values. I promptly contacted both JG Wentworth and their associated agency, Newstart Legal, to express my decision to withdraw. Despite my efforts to inform them and assurances that my cancellation request would be passed along, I've continued to receive communications encouraging me to proceed with the program.

I saw advertisements on television and a friend recommended JG Wentworth. With numerous credit cards and a desire to avoid bankruptcy, I found their debt consolidation services appealing. The enrollment process was incredibly smooth, and every representative I interacted with was clear and prompt in addressing my questions. I just made my first payment today, but the process so far has been seamless. Based on my experience, I highly recommend JG Wentworth due to the straightforward and honest nature of their services. They address concerns diligently, ensuring transparency and providing great support for credit matters.

I researched JG Wentworth Debt Relief online. My experience with setting up the program began positively due to their impressive customer service. The representatives were really helpful in arranging a payment plan that suited my needs comfortably. As I am still new to the program, I haven’t encountered any issues that warrant improvement or feedback as of yet. From my initial involvement, everything seemed to go smoothly, and their team was very accommodating.

JG Wentworth has a strong reputation. The transition into the program was seamless, greatly due to Gabriel, the debt consultant who guided me throughout. Gabriel consistently went above and beyond, providing clarity and promptly returning my calls despite her busy schedule.

The JG Wentworth rep I worked with was wonderful. He showed a lot of concern. He asked a lot of questions and also answered a lot of questions. He was very courteous and he was just a good person. I deposit money each month for them to pay each credit or a certain amount of money. Then they got the amount down to something that I could afford. I thought the process would take longer like months or something. But he worked really fast.

The process at JG Wentworth was easy. It was fast. They did it over the phone like an hour tops. My experience has been delightful, so far.

I wanted to consolidate some stuff, and JG Wentworth had popped up during my search. I was reading some of the reviews and they came highly highly recommended. The dude Trevor was incredible and it was gonna be okay. But then I opted out and we just dropped everything. It was gonna put too much of an impact on my credit. However, if I ever need them in the future, I wouldn't question it. I would definitely advise anyone that comes across credit issues to utilize JG Wentworth.

I called and started talking with JG Wentworth. It's been good so far. I like how informed the agents were. I was trying to get a loan looking online and instead I found debt consolidation to try to get rid of my debt.

The setup with JG Wentworth was easy. The representative, Joe, did a really good job. He was really nice and explained everything.

I started with JG Wentworth a few months ago. The sign-up was pretty easy. However, they could be a little more communicative with me when they pay something off. I found out through looking at the credit report that a small one had been paid off that I got. I don't remember getting anything from JG Wentworth on that. I'm actually probably going to drop out of their program.

JG Wentworth is the company that people should go with. This is the company that cares. Christie, the rep, is one of the reasons I went with them. She was so understanding and made the process easy to go through. She told me how simplified it would be and how I could get out of debt. And the company was nice. I really appreciate it and her warmness. She was professional, but yet kind and friendly at the same time. I did have dealings with some of the people who didn't quite understand the support system and I wasn't too happy with them.