iLending Reviews
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About iLending
ILending provides auto loan refinancing options. Despite the name, the company is not a direct lender. Instead, it works with banks and credit unions across the country to help customers find the lowest possible rates. The company promises that even if your credit score isn’t great, it will work to help you qualify for refinancing. A personal loan consultant guides you throughout the application process.
Visit ilendingcarloanrefinancing.com- Advertised average savings of $148 a month
- Low credit scores accepted
- Rates as low as 4.99%
- Terms up to 96 months
- Not a direct lender
- Limited cost information on website
iLending Reviews
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- 4,943,040 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Nov. 27, 2021
iLending's paperwork as far as processing and downloading everything was easier than what I've done before. Josh was my representative and he was very professional. He was more knowledgeable about the different procedures and what should be done. I got a better deal than what I had.
Thanks for the great review, Charles. It was a pleasure serving you as a customer. Be sure to recommend iLendingDirect to your friends and family if they refinance with us you get a gift card.
Reviewed Nov. 26, 2021
iLending was fantastic. The reps were so nice especially Vicky. She helped me through this whole process. She would send me emails and tell me exactly what to do with the documents that I received from her. It wasn't painful at all as long as she was helping me through it. She called me to congratulate me today on my refinancing at very low interest rate than what I was paying.
We are glad you enjoyed your experience at iLendingDIRECT. Be sure to let your friends and family know if they’re interested in refinancing their auto loan, we can help them out! If they refinance with us, we will send you a gift card as a thank you.
Reviewed Nov. 25, 2021
The fellow that I talked to was very helpful and informative. He would text me with information. I had his direct line and when he was out of the office, he had his boss contact me. The process should have only taken a day or two, but the credit union that was giving me the new loan told iLending they needed to give me a lower amount so I had to re-sign. They had a truth in lending that didn't match with one of the other forms, so they had to straighten it out. The payoff check got sent in the mail yesterday and they took me from a 14.1 down to a 4.14.
Hello Amanda, thanks for the positive feedback! We're always happy to hear good things from our customers. Be sure to recommend iLendingDirect to your friends and family if they refinance with us you get a giftcard.
Reviewed Nov. 19, 2021
Was pretty much a seamless process, professionally done. Once completed though I had an important question regarding a $500 + Refund I was supposed to receive once all was finished. Was told several times that at completion details about that refund would be forthcoming. That still has not happened! Was this just to alleviate my concern about totals of my loan? I still am waiting for the phone call. Pamela & Richard **
Pamela, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Reviewed Nov. 18, 2021
I got a letter saying that I could receive the right payment and interest rate that I was looking for in order to be able to refinance the truck, so I called iLending and it was a pretty easy process. I spoke to somebody and he got all of it taken care of for me. So far, it was the best rate that I've ever had, so it was pretty good. The term was about average.
This is great news! We're so happy to know that you had a good experience. Don't forget to tell a friend!
Reviewed Nov. 17, 2021
The gentleman that handled the refinance was outstanding and would recommend him to anyone I knew looking to do the same. He was courteous, polite and was quick to response to any of my questions. When a issue came at the end of the loan process he handled quickly with no problem. His number that I responded to was **.
We are glad you enjoyed your experience at iLendingDIRECT. We appreciate the referrals and it's a great way to add some extra cash in your pockets!
Reviewed Nov. 17, 2021
The online application with iLending was easy but it wasn’t with the documents. They mailed them to me, though. The rates and terms were a little high but I was in a pinch at the time. At the end of the day, iLending works for me.
Thanks for the great review, Lawrence. It was a pleasure serving you as a customer.
Reviewed Nov. 16, 2021
The representative, Jason, was great. However, I left a message for him the other day ‘cause I needed to talk to him, and he didn't return my call. He might be on vacation though. Other than that, he was very helpful. He walked me through the process, and I sent him all the documents. It only took a couple days to get everything squared away and everything was good. I love the new rates and terms.
We are so glad you had a great experience with Jason and your finance experience. I will be sure Jason gives you a call back to continue your customer journey!
Reviewed Nov. 15, 2021
I googled refinance places that help with bad credit, and iLending was the first one that popped up. I put in my information and I got a call back right away. Then they helped me out. The application process was very quick. It took me maybe 10 minutes just to enter everything and submit it. The person who helped me, Matthew, was very helpful, answered all my questions and made it as easy as possible. I thought it would be a lot more difficult uploading files and sending him all the information. He would call me or would just text me, which was easier for me, especially because sometimes I would be at work. So, texting is a lot easier. It was pretty headache-free.
If you are answering any questions from the person you're working with, and if you notice that you made a mistake in some things, uploading those files makes them double check that work and they can verify everything is correct that way. Matthew goes out of his way to make sure you understand everything. I highly would recommend him to anyone else. I was impressed with how quick and how willing he answered my questions. I was pretty upfront with him and let him know that it's my first time refinancing. My credit’s not that good. He was more than happy to work through all that with me and gave me some good advice. He was more than happy to take it step by step with me, which I very greatly appreciated.
I thought the process would be a lot more difficult than it was. Matthew helped me out in that. If I was having trouble with something, he would go through it with me. Sometimes he would contact certain people on my behalf if I was having trouble or he would go step by step on how I can contact those certain people. He talked to me about getting all the documents notarized, signed, and then sent back. He was like, “I can expedite this process if you get it back to me within this amount of time or by here.” Every time I send something through, whether it's via email or text, he always confirms that he has received them, and that he will be working on that process for me. Everything was really good. The rate was pretty close to what I already had. He got it lower than what I expected even if it wasn't by a lot. So, that was very much appreciated.
Hello Olivia, thanks for the positive feedback! We're always happy to hear good things from our customers.
Reviewed Nov. 14, 2021
I refinanced because my car payment was too high. I was trying to lower it down a little bit. The guy from iLending was really great and really helped a lot. I didn't think I was gonna be able to get the finance because it was my first time and I was kind of nervous about it. He made it a lot easier. He was very friendly and kept me in the loop most of the time. So, it was a really good experience for the first time. For me, the process with iLending is stress-free and anxiety-free. When I first called, I said, "I've never done this before. I don't know if I'm able to get refinanced 'cause I've never done it." The guy made it to where it was more comfortable to process the information saying, "We can do this. We can do that. We can try." So, it was no smoke of mirrors.
This is great news! We're so happy to know that you had a good experience. We would love to also help your family and friends!
Reviewed Nov. 13, 2021
I asked iLending for a copy of the check that was sent out to my financer from where they did the refinance work. I didn't get one of them. They finally got it because they were sending me letters that my payment was late, but my refinance had already been approved. I got the dollar amount that they sent out, but nobody sent me a copy of the check or anything so I can send it to my old lender. Other than that, I didn't have any problems.
Thank you so much for your review! We strive to give great customer service and I apologize no one got back to you about the check, if you would still like a copy please feel free to reach out to our Customer Service Manager Aliyah at 303-862-3309.
Reviewed Nov. 12, 2021
The process was pretty easy. I found it no more difficult than going to the MVD, as long as you have the proper documentation. The individual that I worked with was really responsive. He reached out to me through text and email. I was able to get all the documentation through to him through both avenues. It took a couple of days to get everything together, and this was while I was pulling 11 to 12-hour shifts. But I was able to still get all that with him. When it was after-hours and if I could send it to him, he would confirm with me the following morning. So it was really streamlined. They were really easy to use.
Garrett, Thank you so much for your positive review! Don't for get about our referral program to help put even more money in your pocket!
Reviewed Nov. 11, 2021
I got a card in the mail and it said what I was already pre-approved for. I took a chance and gave iLending a call and they were able to match what the card said. I told the rep all my info and he took it from there. He called me every day and let me know the progress and where we were at. It only took three days and he had it done.
Thanks for the great review, Haskell. It was a pleasure serving you as a customer. Don't forget to tell your friends and family!
Reviewed Nov. 10, 2021
iLending came in the lowest interest rate. Anthony was helpful, direct, and answered all my questions. He asked for a few things. I got the sample of the term and he put everything together for me. He got the loan for me and called me back as soon as I was approved. He was easy to work with. I had to sign some papers in person. I happened to be in Denver that day. I drove out the next morning and met with them, signed everything. So, it was quick. I was in there five minutes. Everything went smooth. I was very happy. I was thinking to give them a phone call and make sure that I don't have to make my next payments for my car to the Chase Bank. He said I wouldn't have to. He said I would get something in the mail from them confirming that the loan was approved and the car was paid off.
We are glad you enjoyed your experience at iLendingDIRECT. Let your friend and family know and you could earn more coins, ask us how!
Reviewed Nov. 10, 2021
I was pleasantly surprised how professional and considerate my representative, Gunnar was. I was comfortable talking about my finances with him because he listened to me and clearly explained all my different options. My finance charge was almost cut in half, so my purpose was achieved. Thanks Gunnar for all the assistance. I love to save money!
We are glad you enjoyed your experience at iLendingDIRECT with Gunnar. Let your friend and family know and you could earn more coins, ask us how!
Reviewed Nov. 9, 2021
Very happy. Got everything I wanted. My interest rate dropped from 17% to 4.4%. My payment dropped significantly. I was able to get a warranty and GAP insurance. ILendingDIRECT gave me the best deal, Joshua was great and kept in contact and helped me with each step. It was liked the fact of their high rating with the BBB.
This is great news! We're so happy to know that you had a good experience. Who doesn't want to save money right now?? Tell your friends and family and you could earn more!!
Reviewed Nov. 9, 2021
I was anxious about refinancing my car loan but Mary F. explained what was happening at each step of the process and it made the process much less scary. Everyone I had contact with communicated clearly and effectively. Thank you and I’m excited to work with iLending Direct in the future.
We are glad you enjoyed your experience at iLendingDIRECT. Let your friend and family know and you could earn more coins, ask us how!
Reviewed Nov. 9, 2021
My experience overall was good, the loan officer Ahmed in Colorado was very helpful. Originally, I was sent correspondence in the mail, eventually reaching out to iLendingDirect to re-finance my car loan. Ahmed was very helpful and it was easy to get approved for a lower rate after detailing my financial position. Good company that helped me out a lot.
Thanks for the great review, Ahmed. It was a pleasure serving you as a customer. Tell your friends and family and help add money to your wallet with our referral program!
Reviewed Nov. 9, 2021
My loan consultant was Alexander, and he was friendly, knowledgeable, and professional. He gives world class customer service, it was a pleasure working with him and he's definitely an asset to your organization.
Hello William, thanks for the positive feedback! We're always happy to hear good things from our customers. Don't forget you could get a gift card for any funded referrals you give, so tell your friends and family!!
Reviewed Nov. 9, 2021
Refinancing with iLending was pretty streamlined and easy. I just talked to one person, and he pretty much took care of everything. He was great. He was very helpful with everything, very upfront, and it was a very good experience.
This is great news! We're so happy to know that we were able to help. Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get $$$ for every funded referral as a token of appreciation.
Reviewed Nov. 8, 2021
The application process was pretty simple and easy. Charles was a good representative. He cut the APR rate in half and got me a lower monthly payment. It was a great experience. Right now, I'm waiting on him to get back at me. The refinance and my car note is due on the 30th. But he told me that I wouldn't have to worry about anything because he's gonna have it processed before the 30th.
Thanks for the great review, Charles. It was a pleasure serving you as a customer. Tell your friends and family and help add money to your wallet with our referral program!
Reviewed Nov. 7, 2021
Somehow the iLending system picked up a request and they reached out to me and took care of everything. Eric called me and took care of me as soon as possible. He made the process so easy. He was very professional and upfront. I didn't have to do much of anything other than to give them the necessary information. I'm glad I went with iLending. I was very impressed and happy with the service. They also beat the other folks with the interest rate. I would recommend iLending to anyone.
We are glad you enjoyed your experience at iLendingDIRECT. Let your friend and family know and you could earn more coins, ask us how!
Reviewed Nov. 6, 2021
I did the process within one day. It was easy and cool. Everything was smooth. The loan officer was helpful. He answered all my questions and replied back whenever I needed questions answered. Everything went good.
We are so happy to hear you had a great experience. When your friend's and family's refinance is funded you will get a gift card as a token of appreciation!
Reviewed Nov. 5, 2021
Kyle guided me through everything. He was a great help with everything. The rate that I got was a lot better than what I had before. It was a great deal. The whole experience was quick and easy. It was a great experience.
Thanks for the great review! It was a pleasure serving you as a customer. Don't forget to tell your friends and family!
Reviewed Nov. 4, 2021
I refinanced my first vehicle with them, and everything went through pretty good. They were really helpful. They got me to where I needed to be and what I wanted. After that first experience, I knew that I was going to be refinancing my second vehicle with them once I got it. So I've gone through them twice now. The process was very simple. I gave them a roundabout of what I was kind of looking for.
When I went through the process the first time around, I sent them all my personal information and gave them everything. So the second time around was a little bit easier because they already had all that on file. It went through relatively fast. They took my information, and then within 24 to 48 hours, they came back with a quote in regards to what they could get for me, and everything was good from there. These people are very well-versed in what they do and they help out a lot. They look through everything. They find you the best deals and the paperwork comes back relatively fast. I would definitely recommend iLending to anybody that's trying to refinance.
This is great news! We're so happy to know that you had TWO seamless experiences. Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get a gift card for every funded referral as a token of appreciation.
Reviewed Nov. 3, 2021
The application process was really easy and fast. I had to do nothing at all. The rep was pretty knowledgeable. He explained everything to me. Everything was really clear from the beginning. I'm really happy with everything that I got. I got a lower interest rate and really good premiums. I've been telling them at work that iLending is a really good company to go with.
This is great news! We're so happy to know that you had a seamless experience. Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get $100 for every funded referral as a token of appreciation.
Reviewed Nov. 2, 2021
I dealt with Neil and he was a nice guy. Everything went perfectly.
We are glad you enjoyed your experience at iLendingDIRECT. Let your friend and family know and you could earn more coins, ask us how!
Reviewed Nov. 1, 2021
iLendingDIRECT was the first to get back to me. I gave them all my information and I stopped everybody else until I finished working with them. Refinancing with them went pretty easy and everything took week and a half to complete. But I didn't like that the person that reached out to me reached out to me was gone for three days, which pushed things off for a few days. He had some dental thing and he told me what was going on. I understood that but when I'm ready to do it, I'm ready to do it. Despite that, everything is better with them. There were add-ons because of the gap, so it increased my dollar amount owed from what I owed before but not very much and the rate was lower.
Hello Christopher, thanks for the positive feedback! We're always happy to hear good things from our customers. Don't forget you could get a gift card for any funded referrals you give, so tell your friends and family!!
Reviewed Oct. 31, 2021
The man that helped us with our refinancing was really nice about it and the process took two days. The rate and terms that we got for the new loan are fantastic, which I appreciate, and iLending's reps were very attentive and always texting or emailing any updates.
We are glad you enjoyed your experience at iLendingDIRECT. Let your friend and family know and you could earn more coins, ask us how!
Reviewed Oct. 30, 2021
I like iLendingDIRECT. When I was setting things up with them, everything was done pretty much over the phone and the rep I had was very easy to work with. His name was Lenny and he was very responsive.
We are glad you enjoyed your experience at iLendingDIRECT. Let your friend and family know and you could earn more coins, ask us how!
Reviewed Oct. 29, 2021
The lady from iLending was really nice. I was buying a house at the same time and everybody else kept calling and calling. But she just said she'd call me on this day and was really amazing. Refinancing with them was a very easy process. She walked me through it and she got me all the documents over. I went to FedEx, sent the stuff right out to iLending, and everything was done within a week. Aside from that, my percentage was initially at a 24 and she got it down to 6%. I have another truck and she told me to get my credit score up a little bit, then she would be able to work with that one. She’s going to call me in three months to try to get the other one set up. So, with me closing on this house, it put some things on the credit that made my payment go down. She was also telling me not to stress out because I was in tears at the time. She said that it happens since I just bought a house.
Thanks for the great review! It was a pleasure serving you as a customer. Don't forget to tell your friends and family!
Reviewed Oct. 28, 2021
Working with iLending was amazing. My only gripe was that I didn't know if it was a real company. I had received quite a few things in my mail and I would just throw it away because I didn't know it was a real company. The rep was perfect. He told me the five things he needed and sent me a phone number where I could just upload the documents to him. It didn't even take me 20 minutes.
iLendingDIRECT will have to do something where their name is more synonymous with awareness because I've never heard of the company. It's a whole bunch of scams and I get people calling me every day. But I've already told quite a few of my co-workers about them.
Thank you so much for the referrals, once their refinance is complete you could receive a gift card as a token of appreciation, ask us how!!!!
Reviewed Oct. 28, 2021
iLending saved me a lot of money. The rate was half of what I had so I was happy.
We are glad you enjoyed your experience at iLendingDIRECT!! Don't forget to ask about the referral program to put extra money in your pocket!
Reviewed Oct. 27, 2021
Some parts of signing up online were aggravating, but for the most part, it was okay. The rep conducted himself business-like and explained stuff out well. It was very satisfying.
Thanks for the great review, James. It was a pleasure serving you as a customer. Don't forget to tell your friends and family!
Reviewed Oct. 27, 2021
I would tell friends to definitely talk to iLending. They're amazing to work with. The rep, Charles, was very informative and nice to talk to, and just listening to him felt like he was somebody I could trust. The process took four days. Uploading the documents was very easy and I'm an old man. I'm not computer literate.
We are so happy to hear you had a great experience with Charles. When your friend's and family's refinance is funded you will get a gift card as a token of appreciation!
Reviewed Oct. 26, 2021
Jason was excellent at providing customer service. The information that was sent out to me was self-explanatory and easily read. iLending gave step by step instructions on what to do. Went over anything I did not understand when we were signing the agreement. So, everything went smooth. The process was two weeks.
This is great news! We're so happy to know that we were able to help. Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get $$$ for every funded referral as a token of appreciation.
Reviewed Oct. 26, 2021
I spoke to a very amiable rep a couple of times on the phone, then it was a few messages and emails. It was absolutely phenomenal and she was quick in response. She was right back to me when I had a question and answered all of them. The process was relatively easy after I got all my ducks in a row. The most complicated thing was digging up all the information. I've had problems in the past with doing other things, so I covered my bases and faxed and emailed just to be safe.
From start to finish, the process was a couple of days and that's not bad, being that I was doing everything off my mobile phone and a fax machine from work. The most lengthy part of the process was waiting for me to drive 30 miles to work in order to get things done. I would highly recommend iLending to my family member and tell them to get on the bus. I haven't made a payment on the loan as of yet, but the rates and terms knocked quite a chunk off of my monthly payment. It’s saving us quite a bit of money in the long run. It came in a very good time.
This is great news! We're so happy to know that we were able to help. Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get $$$ for every funded referral as a token of appreciation.
Reviewed Oct. 22, 2021
It was a great experience working with Hunter ** and I would highly recommend this company to anyone, thank you for helping me to refinance my vehicle, I am saving a lot of money and my interest rate is so much lower.
This is great news! We're so happy to know that we were able to help. Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get $100 for every funded referral as a token of appreciation.
Reviewed Oct. 22, 2021
Hunter is a very professional, nice, yet driven team member to have on your team. If I owned an auto refinance company, I'd definitely like to have him as an employee. He still says to call him for any concerns or issues.
We're so happy you enjoyed your experience with Hunter! Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get $100 for every funded referral as a token of appreciation.
Reviewed Oct. 21, 2021
I was skeptical at first but I called and Michael ** that helped me was amazing. He answered all my all my questions. One week later it is final and I am saving big bucks. 100% satisfied. I am recommending this to everyone. This far exceeded my expectations.
This is great news! We're so happy to know that you had a seamless experience. Let your friends and family know if they’re interested in refinancing their auto loan, we can help them out as well! You get $100 for every funded referral as a token of appreciation.
iLending Company Information
- Company Name:
- iLending
- Formerly Named:
- iLendingDIRECT
- Address:
- 7257 S. Tucson Way
- City:
- Englewood
- State/Province:
- CO
- Postal Code:
- 80112
- Country:
- United States
- Website:
- ilendingcarloanrefinancing.com

