iLending Reviews

Terrible experience! I urge you not to waste your time, energy, or effort with this company. They entice you with an appealing initial estimate for refinancing, but after a long wait, you end up with a much worse offer than what you were trying to escape. I regret the time I lost! Please don’t make the same mistake.

Updated on 7/15/2024: I have dealt with iLending into refinance my car over 6 weeks ago. When I got the paperwork with what the terms of lower I realized that I was misled, misinformed and any question I asked was not listen to. I therefore call complains and got a call back from upper management realizing that yes they made the mistake. They admitted they made the mistake and were going to do right by me. 6 weeks ago. In the meantime my loan was getting taken away from the people they refinance with back to my original lender under the original terms of 60 months, not 72 like they try to get me to do. The loan still has not been reestablished.

iLendingDIRECT told me about my situation and what I need to be done. They asked me whether the paper said a certain thing and it added up to what they said on the paper. I took the deal. The loan rep was a good person and was very helpful. He was knowledgeable and very kind. He gave me the best deal than what everybody else had going on. If my friends needed help and own their own cars, I would tell them that iLending is the best. I explained to them and they helped me out a lot. I recommended iLending to a friend of mine. I did the thing where they said you recommend somebody to them, they give you a gift card.

I filled out my application online, and then they called me back almost immediately. I liked the deals, and they gave me money. I was happy with the new rate. It was better than I was getting. The guy that I was working with was nice and seemed to be pretty helpful. He was real communicative. Everything went well.

I got a letter in the mail saying I was preapproved for iLending. There was a thing online that I had to put in then they said they would be contacting me. They contacted me fairly quickly within minutes. The loan process was pretty quick. I wasn't able to sign off the paperwork in person so we used a robot thing. They were able to work around whatever I had going on. I was impressed by how helpful customer service was. Aside from a couple of bumps, the process was fairly easy. I got my loan and the interest down on it.

The process was pretty good. It was easy. The rep that was helping me was really good. He kept making a follow-up calls regarding what I needed to do. iLending also pays for some service, like oil changes, and I like that. There's also a GAP insurance. So all of that together, it's good for the price I'm paying.

iLending was excellent with taking care of my needs. Once I entered my information, within 10 minutes I got a call from one of them and we moved through the process seamlessly. It took a few days to run through all the necessary paperwork. Joe was excellent, very informative, knew what he was talking about. iLending had the best rates. I recommend them.

I believe this is the second time I have given you a review. I called iLending and they would do a soft pull on my credit score. I was having a problem with capital one, for over two years. In January, 2023 we went to court, they dropped the charges the day before (which they should have, because what they were doing to me was illegal). But they wouldn't take it off my credit report. The local attorney I hired, didn't finish her work, so legal shield did. Now I have my credit score back, and I owe ilending a big thank you! For helping me resolve this issue. I've been a member with legal shield for a long time, and you are one of my perks. Thank you, Cathy

I called iLending to ask for information, which they provided, and then they asked me for some information and got back to me to let me know what the loan would be. It was quite easy in terms of working with them. The person I talked to was very good about following through on all the little things that needed to be done. They sent me a contract that I had to sign and get notarized and send back via FedEx to them. That worked fine, although I sent it back once and I had printed it back to front, which you can't do, so we had to redo it again. But the process was painless and done quite quickly.

iLending has the lowest APR and payment. Their process is simple. The guy I talked to on the phone gave me all the options. I said, "I wanna make sure I talk to my husband first." He was fine with that. I called him back and told him it was something that we wanted to do. He set up the appointment times to sign the documents.