iLending Reviews

I spoke with a young lady named Ambrosia that works at iLending and I worked with her for my first two vehicles. My truck was the biggest change that I saw. It originally had a 26% interest rate on the original loan that I had and I had been paying that interest rate for about eight or nine months. Nobody wanted to give me the money for the truck because the truck was so old. But with iLending, my interest rate went from 26% to 5.5%. My payment went from 542 a month to 300 a month on my truck. My motorcycle had a 16% or 17% interest rate and it's now at 7.7%.

.I worked with iLending to get my car refinanced. They were one of the fastest to respond and one of the friendliest. The guy that worked with me was amazing and he went out of his way to help me. Sometimes we were playing phone tag, but that's because of the time difference. I'm in East Coast and he's not. But he still always managed to find a way to get ahold of me whenever I needed something or had a question. He made me feel very comfortable throughout the process and he made it easy. He even sat there and walked through each thing with me. Sometimes, my questions were stupid because I didn't understand all these stuff. But he very patiently explained it to me in layman's terms so that I could understand it. So I really appreciated that and in my eyes, that set them apart from the other companies that I was discussing stuff with.

I have Credit Sesame and every once in a while, I get inquiries about lowering my car monthly payment, this, and that. I also got some letters in the mail. I decided to call one of them one time and it was iLending. We got the ball rolling. I spoke with a man named John and he was helpful to the fullest, all the way through. John was patient and he walked me through everything. He never batted an eyelash whenever I ran into some stumps. We had to do some things. We had to show them proof of this, proof of that, and send him what he needed. He kept telling me and guiding me in the right way. We made it work.

iLending got me refinanced for a lower rate. I had a good experience. I called them and said, "Hey, do you guys wanna refinance this thing for me? I have an out of date coupon." They asked if I had a code on it and I said, "Yeah." Then they said they could look into it. The rep said, "Oh, so you're paying about 450 a month, huh? And you owe about 18,000, 19,000 or whatever." I said, "Yeah. And I've been working on my credit." Then he said, "Oh, yeah. Good job. I can see that." So whether that was true, that felt good while I'm walking them through it.

iLending contacted me about refinancing one of our cars. The process was easy. We were assigned one guy. We weren't in a huge rush to get the process done, which was fine. They stayed with it to get it through and no part of it was painful but if we desperately needed to get it done really quickly, maybe that would have been an issue because it took about three weeks to close the deal.

iLendingDIRECT told me about my situation and what I need to be done. They asked me whether the paper said a certain thing and it added up to what they said on the paper. I took the deal. The loan rep was a good person and was very helpful. He was knowledgeable and very kind. He gave me the best deal than what everybody else had going on. If my friends needed help and own their own cars, I would tell them that iLending is the best. I explained to them and they helped me out a lot. I recommended iLending to a friend of mine. I did the thing where they said you recommend somebody to them, they give you a gift card.

I filled out my application online, and then they called me back almost immediately. I liked the deals, and they gave me money. I was happy with the new rate. It was better than I was getting. The guy that I was working with was nice and seemed to be pretty helpful. He was real communicative. Everything went well.

I got a letter in the mail saying I was preapproved for iLending. There was a thing online that I had to put in then they said they would be contacting me. They contacted me fairly quickly within minutes. The loan process was pretty quick. I wasn't able to sign off the paperwork in person so we used a robot thing. They were able to work around whatever I had going on. I was impressed by how helpful customer service was. Aside from a couple of bumps, the process was fairly easy. I got my loan and the interest down on it.

The process was pretty good. It was easy. The rep that was helping me was really good. He kept making a follow-up calls regarding what I needed to do. iLending also pays for some service, like oil changes, and I like that. There's also a GAP insurance. So all of that together, it's good for the price I'm paying.

iLending was excellent with taking care of my needs. Once I entered my information, within 10 minutes I got a call from one of them and we moved through the process seamlessly. It took a few days to run through all the necessary paperwork. Joe was excellent, very informative, knew what he was talking about. iLending had the best rates. I recommend them.