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iLending Reviews

4,943,040reviews on ConsumerAffairs are verified
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Edited by: Jon Bortin

About iLending

ILending provides auto loan refinancing options. Despite the name, the company is not a direct lender. Instead, it works with banks and credit unions across the country to help customers find the lowest possible rates. The company promises that even if your credit score isn’t great, it will work to help you qualify for refinancing. A personal loan consultant guides you throughout the application process.

Visit ilendingcarloanrefinancing.com
Pros
  • Advertised average savings of $148 a month
  • Low credit scores accepted
  • Rates as low as 4.99%
  • Terms up to 96 months
Cons
  • Not a direct lender
  • Limited cost information on website

iLending Reviews

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    How do I know I can trust these reviews about iLending?
    • 4,943,040 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 35 - 75
    Punctuality & SpeedStaffRates

    Reviewed April 26, 2026

    Quick and easy, everybody was really helpful and helped lower my rate.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    StaffBillingRates

    Reviewed April 24, 2026

    I had a very pleasant experience working with Monika. She was super helpful and explained everything thoroughly, answered all my questions and was very patient. I would definitely recommend asking for Monika! She got me a great deal with a lower car payment and interest rate.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    Staff

    Reviewed April 24, 2026

    We were assisted by Monika and received the best support we could have possibly asked for. We were truly delighted with the entire experience and with the genuine care taken to ensure that everything went smoothly. Thank you, Monika and iLending, for all your support.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    Sales & MarketingStaffRates

    Reviewed April 23, 2026

    iLending is truly amazing! They slashed my rate in half, just as they advertised in the flyer they have sent me via mail. Take their offer, give it a chance and you will be very satisfied. I am already telling all of my friends and family. And Ryan was great to work with. Ask for him! I highly, highly recommend the. Thank you!! This couldn't have come at a better time in my life. Gratitude all around.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 22, 2026

    Very informative at every step. At no point was I confused about what was happening or who or what we were waiting on. Entire process took about a week. Very efficient.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Customer Service

    Reviewed April 22, 2026

    Great experience, great communication, got the job done seamlessly.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Punctuality & SpeedStaff

    Reviewed April 20, 2026

    They don't play. My refinancing was really fast and easy. They help you every step of the way. Anytime I have question they was on it.

    Thanks for your vote!
    iLending
    Response from iLending

    We are glad you enjoyed your experience at iLending. Please visit us again soon!

    Profile pic of the author.
    Punctuality & SpeedRatesTimeliness

    Reviewed April 15, 2026

    Fast and easy process to get multiple offers and find the best refi rates within hours. Steve did all the work and truly worked to find me the most savings at the best terms.

    Thanks for your vote!
    iLending
    Response from iLending

    We are glad you enjoyed your experience at iLending. Please visit us again soon!

    Reviewed April 13, 2026

    The attention Ms. ** gave me that personal touch. She made like a long time friend,.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    StaffTransparency

    Reviewed April 13, 2026

    Ms ** was great!! She was very transparent and available for me throughout this refinancing process. I would like to publicly thank her and Lawrence for helping me through this auto refinancing process.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 10, 2026

    Ty was a big help and helping me refinance my vehicle and was very professional going above and beyond. The process was quick, simple and easy when it came to refinancing.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Staff

    Reviewed April 10, 2026

    I am very satisfied with the help I got from iLending. Monika ** helped me through the most of the process and she was great. Helped me with all my doubts and and answered all my questions.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    StaffLoan ProcessRates

    Reviewed April 8, 2026

    Great company and Luther did an outstanding job of staying in contact and trying to help me get the best loan rates.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed March 31, 2026

    Monika was incredibly helpful and efficient throughout my car refinancing process. She made everything quick, smooth, and stress-free. I truly appreciate her professionalism and support—highly recommended!

    Thanks for your vote!
    iLending
    Response from iLending

    We are glad you enjoyed your experience at iLending. Please visit us again soon!

    Customer ServicePunctuality & SpeedStaffBillingRatesHonesty & Transparency

    Reviewed March 31, 2026

    My old credit union which I had my car through, was nice, but it never felt like I was prioritized like how I do with these guys, it would be a 10-15 min wait just to talk to someone. But here I was always on the phone with the same person within a couple mins and he made sure to drop everything and make sure I was getting taken care of. And to me honestly I didn’t realize how important that was to me beforehand and now my payments and interest rate is lower, thanks to them and I very appreciate how easy and straightforward this process was.

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Punctuality & SpeedStaff

    Reviewed March 30, 2026

    Super quick and easy! Not single issue with the process! Everyone was super nice and helpful throughout every moment!

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Punctuality & SpeedStaff

    Reviewed March 27, 2026

    Very friendly, fast, and efficient and top of the line service. Explained to me the process and every step of said process.

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Customer ServicePunctuality & SpeedStaff

    Reviewed March 27, 2026

    I was unsure if this company was legit because I found it online, but it is completely legit!!! They provide prompt responses to all inquiries and they move fast. The individuals I worked with were very pleasant and professional. I HIGHLY RECOMMEND USING THEM.

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparency

    Reviewed March 26, 2026

    I recently refinanced my car through iLending, and overall, I had a very positive experience. The process was smooth, straightforward, and much less stressful than I expected. From start to finish, the team was professional, responsive, and helpful in explaining each step. They were able to secure me a better interest rate, which will save me money in the long run, and I truly appreciate how efficient everything felt.

    One of the highlights was the level of communication. I was kept informed throughout the process, and any questions I had were answered quickly and clearly. It made a big difference in feeling confident about my decision. That said, there are a few areas where iLending could improve. At times, there were slight delays in follow-up, and it would be helpful to have more proactive updates without needing to reach out. Additionally, a more detailed breakdown of the loan terms earlier in the process would make things even more transparent. Overall, I would definitely recommend iLending to others looking to refinance their vehicle. It was a great experience with just a little room for improvement.

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2026

    Excellent customer service and Ms ** exceeded my expectations. The process was quick and complete. She definitely navigated me in every aspect of the proces. She’s definitely a valuable asset to your organization. She kept me well informed and it was a win win for a both. Thanks for having me a part of the Family.

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Profile pic of the author.
    StaffRates

    Reviewed March 23, 2026

    Thanks to my representative Alan for helping me out. He was communicative the whole time. I was looking for a lower interest rate and he did just that and he helped answer all my questions and was patient with me along the way. The paperwork process was easy and did it all online. Only took about a week and half.

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Profile pic of the author.
    PriceStaffRates

    Reviewed March 21, 2026

    Excellent service. Very attentive at every moment. They were informing me everything that was happening and they got a very good price. They also have a service in Spanish and English.

    Thanks for your vote!
    iLending
    Response from iLending

    Thanks for the positive feedback! We're always happy to hear good things from our customers.

    Profile pic of the author.
    Customer ServiceTransparency

    Reviewed March 20, 2026

    Monika and her team made it easy, straightforward and a simple process. Her communication and explanations were great, and she wasn’t pushy with add ons or anything I didn’t want. She simply gave me the options based on what I had explained. They exceeded my expectations.

    Thanks for your vote!
    iLending
    Response from iLending

    Thanks for the positive feedback! We're always happy to hear good things from our customers.

    Profile pic of the author.
    StaffLoan Process

    Reviewed March 20, 2026

    I reached out to ILending and from the first moment I spoke to Huey ** he was truly amazing. He did everything he could to help me the first time I spoke to him. But unfortunately I needed to catch up on my previous car loan. And in less than a month I did just that. I reached out to him again and right away he recognized me and in less than 24 hours my new loan was approved. I’m so happy but I owe it all to Huey because he answered my prayers and got me to the right lender. May God bless him also for helping me and the many of us who might be struggling financially. I would definitely recommend him to my friends and family.

    Thanks for your vote!
    iLending
    Response from iLending

    Thanks for the great review It was a pleasure serving you as a customer.

    Profile pic of the author.
    Staff

    Reviewed March 19, 2026

    I truly appreciate the help you have given me. I've been trying for quite awhile to refinance. Finally I got it. I thank you so much for iLending, you have truly been a great blessing and helper to my finances.

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed March 19, 2026

    It was a great experience working with iLending. Good communication and a simple process. I highly recommend them. Rick and the team were professional and helpful. They were available for questions throughout.

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Profile pic of the author.
    Customer ServiceRatesTransparencyCommunication

    Reviewed March 18, 2026

    Danny and Joann were wonderful to work with!!!! They kept me updated through the seamless process; I am saving almost $3000 a year now!!! Great interest rate, great customer service, thank you!!!!

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    Staff

    Reviewed March 17, 2026

    I had an excellent experience in this lending company. The staff were very friendly and knowledgeable, especially to DeAngelo, Joan and Joseph, who made the entire process smooth and stress-free. I felt comfortable throughout. ⭐️⭐️⭐️⭐️⭐️

    Thanks for your vote!
    iLending
    Response from iLending

    This is great news! We're so happy to know that you had a good experience.

    StaffLoan Process

    Reviewed March 16, 2026

    I had an amazing experience with iLending! From start to finish, Daniel and Aranza were incredibly helpful, clear, and professional. They guided me through the entire auto refinance process, and everything went smoothly. I highly recommend them for anyone looking to refinance their car loan. Thank you so much, iLending!”

    Thanks for your vote!
    iLending
    Response from iLending

    thanks for the positive feedback! We're always happy to hear good things from our customers.

    Staff

    Reviewed March 13, 2026

    Monika was very helpful and knowledgeable to work with during my refinancing process. She was not pushy and was also very patient. I would recommend her as someone who would definitely be able to help you with a future refinancing request. Thanks again Monika for all your help!

    Thanks for your vote!
    iLending
    Response from iLending

    We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way!

    Profile pic of the author.
    StaffLoan Process

    Reviewed March 13, 2026

    I was dreading trying to refinance due to a divorce and trying to get spouses name off the original loan! ILendng helped me all the way through everything! Audrey was fantastic and I could not have done any of this without her.

    Thanks for your vote!
    iLending
    Response from iLending

    Thanks for the great review. It was a pleasure serving you as a customer.

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed March 12, 2026

    Andrea and Lawrence worked with me and made my refinance quick and smooth. It was my first time working with iLending and was taken back with their great professionalism and timeliness in handling my refinance. Would highly recommend iLending!

    Thanks for your vote!
    iLending
    Response from iLending

    We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way!

    Profile pic of the author.
    StaffTransparency

    Reviewed March 10, 2026

    To be my first time. I'm very grateful with the agency and with the people that were behind my case. They were so professional and were updating me each detail daily. Their help were very clear and understandable.

    Thanks for your vote!
    iLending
    Response from iLending

    Thank you for your review!

    Customer ServiceStaffLoan ProcessTransparency

    Reviewed March 10, 2026

    Brandon and Lawrence did a fantastic job and made it simple to refinance my auto loan. They were very direct and called with any updates. Once I applied for more information, Brandon called to discuss how the process would go and stayed in touch for the remaining week.

    Thanks for your vote!
    iLending
    Response from iLending

    Thank you for your review we appreciate your business!

    Customer ServicePriceStaffBillingRates

    Reviewed March 9, 2026

    I received this offer in the mail and call right away was paying too much for car payments, so I refinanced with iLending and got approved with lower interest so if you want to get lower interest. I would consider calling them; my loaner officer Monika was excellent.

    Thanks for your vote!
    iLending
    Response from iLending

    Thank you for your kind review!

    CoverageStaffBilling

    Reviewed March 6, 2026

    Everyone was knowledgeable, kind, and extremely helpful. They made the entire process easy and lowered my payments and insurance. They also kept me informed throughout the process and gave detailed instructions the whole way to avoid confusion.

    Thanks for your vote!
    iLending
    Response from iLending

    Thank you for your review! if you know anyone who needs to refinance, please send them our way (:

    Profile pic of the author.
    Staff

    Reviewed March 6, 2026

    The agent we worked with was Juan and he was very professional and sincere. This was one of the very best experiences we've had. Overall, from Juan to the signing staff and the title team, everyone was super efficient and friendly.

    Thanks for your vote!
    iLending
    Response from iLending

    Thank you for your great review!

    Customer ServiceBillingRatesHonesty & Transparency

    Reviewed March 3, 2026

    I was drowning on my car payment because of the high interest rate. Never miss a payment and I was overwhelmed so I decided to shop around for a refinance and I got a called from Monika, from the day she called she was truthful about what she told. It felt like she was a part of my family. She gave me a 101 percent assurance that she was going to make sure I got the best interest rate and she really did, as an ex military I salute you ma’am for your honesty service and I will recommend you to a lot of people in my community. Thank you, Hartley **

    Thanks for your vote!
    iLending
    Response from iLending

    thank you for your review!

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed Feb. 28, 2026

    I was amazed at fast this went and they did all the work, everything was explained to me and if I ever buy or refinance another auto I would use them, They keeped me informed from start to finish and were just a phone call away if I had questions.

    Thanks for your vote!
    iLending
    Response from iLending

    We are glad you enjoyed your experience at iLending. Please visit us again soon!

    Profile pic of the author.
    Staff

    Reviewed Feb. 27, 2026

    Rick and Lawrence were really helpful, knowledgeable, and professional. They took the time to understand what I was trying to accomplish. Rapid turnaround too. I 100% recommend.

    Thanks for your vote!
    iLending
    Response from iLending

    We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way!

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    iLending Company Information

    Company Name:
    iLending
    Formerly Named:
    iLendingDIRECT
    Address:
    7257 S. Tucson Way
    City:
    Englewood
    State/Province:
    CO
    Postal Code:
    80112
    Country:
    United States
    Website:
    ilendingcarloanrefinancing.com