IdentityForce Reviews

I know that a credit inquiry triggers an alert but when I know that, I should be able to drill down further from the icons on the left side in your login page. For example, what triggered the alert? Financial, personal, social, etc?

Easy to set up, love the feature of including all family members. Initial call to the company went well and the representative took time to listen. She made sure I got the correct membership and so far it has been easy to set up the account.

I love your responses to alert me. Please continue to keep me up to date on what is I can do to improve my money borrowing ability. I Love the information you provide with very informative. Easy to view and most of all it gives me a peace of mind. Thank you!

Trying to change the credit card that my subscription is billed to. Went to support and clicked on it - was told that I should go to the dashboard and then to Manage Account... did that and there is nothing there having anything to do with where my subscription gets billed to. Right now, my account is being billed to a credit card that has been cancelled due to fraudulent activity alerted to me by my Credit Union... not Identity Force!

Everything has been tentative with me. I bought this service through Apple's suggestion. I hope I made the right choice. As I get used to your service and I get more comfortable I will give more information. I want to see how your notifications work.

When signing up, it asked for both my spouse and my information and said it protected the entire family. It seems once it charged the card, it was just a single membership (not a family as advertised during sign up) and wanted me to also add a full $19.95 membership for my spouse once my card had cleared. When talking with support, they said you can only enroll in a family plan over the phone and had no answer as to why the website has the banner saying otherwise. Also when trying to sort through everything, a box popped up saying I could enroll at $5 off at $18.95 permanently. It seems like they sell 2 products at 10 different price points without any explanation. Cancelled immediately.

I made a data entry error when registering for credit monitoring services. When I called MYIDFORCE, Andre immediately transferred my call to Kim who quickly identified the problem and sent an email allowing me to complete the registration process. Very satisfied with their friendly and professional service.

So far I have had no problems with Identity Force and glad that I have it. In my opinion it is very important to have something that keeps you safe from Identity Fraud. The customer service is also very good. I check the website every day.

I very much appreciate the alerts I receive. I don't understand the amount of alerts I receive for the same transaction. I receive at least 6 for the same transaction, it seems to be excessive. Overall I am very satisfied with the service. Thank you!

I was a little wary about submitting some of personal information i.e. SSN, passport no., and drivers lic. no. But hope the security is what I am expecting. Looking forward to having the security that is needed in today's world of cybercrimes.

I just want to state that I receive constant alerts about activities on my accounts and just knowing that this company is out there looking out for me is a good feeling. With all of the threats out there about identity theft I feel somewhat protected with the services of this company. I believe they're doing a good job.

So far I have only received IdentityForce alerts that notify me of sex offenders in my area. Since I do not know the reason for the alert, I rush home to get on my computer to find out why. Can you notify us the reason for the IdentityForce alert when emailing us, so we don't have to go rush and find out if it is financial? If you can't do that, can you stop all notifications of sex offender alerts for my account and my wife's account? I do not consider this something that I should be alerted for.

Any transaction $300 or above I receive a text message which is a good security measure & protective mechanism. Am appreciative of this even when transaction is legit. Getting these warnings has been very helpful & keeps me abreast of any transaction $300 & above. This is a welcome service and very much appreciated.

I registered for ultra secure plus credit today 06/17 and so far it has been a great experience. The sales team has been great and provided me the best options for my needs. I hope the product offering works as communicated.

I need help. Please help me add my credit card accounts to be monitored. I have tried several times, but it will not accept the accounts. I appreciate all the info and now feeling safer with my Information. Thank you for any help with applying my credit cards to my accounts.

Hi, I had the subscription for one year. Just renewed minutes ago my next. But honestly, can can somebody explain me how to use or even maximize your service? I got your service originally due to a fear of identity theft. I have barely gotten alerts, my credit cards have been cloned again since I have the service and not once, has IdentityForce given me a notification. Thanks. Segundo

Everything went smooth and I am happy that we were accepted to IdentityForce. We have been worried about the possibility of identity theft and now feel secure having signed with your company. The member's dashboard seems very good and the email and phone alert is a good way to communicate. Thank you.

I was surprised that in the first 24 hours there were 7 alerts on my behalf. Thanks! There wasn't anything that I really needed to take care of, but it is good to be aware of what is happening to my information.

When you pay off credit cards it takes quite some time for it to reflect on your credit. Anything negative is immediate and disputes seems to do little if anything if the individual is right. Why don't you show credit card payoffs within days of the debt being satisfied and reflected in your credit score, negative information is posted almost immediately. Why the double standard? Money of course, anything to hurt working people.

Satisfied with experience in setting up account so far. I will be giving further reviews as I start getting infos. At this time i just finished setting up and will explore dashboard. I have compared several reviews, Identity Force appears to be a favorite among seniors like me. I will soon find out.

So far the experience is good. We'll have to see how secure and valuable it is in the future. Setup was easy. The dashboard is pretty simple to navigate. Though, I would have expected 'Credit Monitoring' to be active by default. I happened to look under 'Manage Account', 'Financial Information' and saw the button 'Authenticate'. Only after I entered my SSN twice did the 'Authenticate' go away and was replaced by 'Currently Active'.

Keeps me informed of what could be questionable financial and banking activities so far which gives me peace of mind. IdentityForce also informs me of any sexual predators that are residing near my location. I won't hesitate to recommend them to family and friends.

I just completed my account set up and already learned of my information being compromised. A true eye opener to the vulnerabilities of the online world. Service is already providing peace of mind. Overall I feel I made a good choice obtaining this monitoring service.

2. Last week I went through the system about a possible identify fraud on my account. It seemed like that commercial where the bank is being robbed and everyone is laying on their stomach in the bank and the security guard says: "Oh-- we're being robbed. If you need to know anything just - Blah Blah Blah-- Call someone else."

Every single day I must live with the knowledge that there are sinister individuals in the world who are unrelenting in their efforts to steal my identity. It is the one thing that has kept me up nights, filled with worry. I cannot begin to tell you how reassuring it is to know that IdentityForce has my back. I continue to avoid taking unnecessary risks in my time online, but, I am glad to have an advocate that is looking out for me. Thank you, very much, IdentityForce, for all of your fine efforts. I will continue to put safety first in all of my online transactions, but now, I now no longer feel that I am going it alone. Thank you, again, for watching out for me.

As I delete old alerts overly large pop-ups show up and cover the screen display and remain until I individually close them. Why? There has to be a better way of telling me "Yes, you've successfully deleted that alert!!" In general I really like working with IdentityForce.

How do you delete credit cards. There are five listed and we only have one. There is no way that I can see to delete them. Also I got a message that you cannot monitor our Discover Card (again there are five listed and cannot delete them) and Citi Bank. I have put in the exact same information into your system. Apparently something is wrong. I can log in to both Discover and Citi without any problem. Apparently I'm doing something wrong or else... Please make your system easier for those of us who are technogically challenged. Or give better instructions.

I truly appreciate the alert informing me when my personal information is being used. This is another guard against personal fraud. I would like to also include my employment & address. I work in Tallahassee, Florida. ** Employed by: Alpha Sigma Delta Zeta Sorority. House Director. My permanent home address is in Georgia. Thank you and appreciate the added security. Joan Denise **

I accidentally deleted alerts before I say them. It would be very helpful if I could view deleted alerts. For example, queue deletion and require deleted alerts to be explicitly purged if less than a day old. Also, it seems I cannot leave feedback.

Love the alerts, 2 factor authentication and the great user interface. Was using another company and I find IdentityForce much better and less costly than the competition. Family monitoring is a definite plus. I would highly recommend to friends and family.

Immediately there was found two security breaches related to my email address. There was a description of how the breaches had occurred and a suggestion was offered about what to do. So, I know what is needed to be done on my part so will get right to getting that done.

When I get a notice, I put in my password and am taken to a screen where I must choose the right “check” box to read the notice. This screen is not user friendly. I almost always end up putting the notice in the trash by mistake because I can’t figure out how to get to the notice. Then I can’t retrieve it from the trash. There’s got to be a better set up for this screen. It’s frustrating!

Just got it. Really haven’t had much time to experience much yet. My social security number got out and I am needing protection. I hope this works for that. A company scanned me. About a medical alert necklace. I kept telling her I didn’t want it but she just kept on. I figure I could cancel it. But they to the money out as soon as I hung up the phone.

Why am I not receiving alert notices? My credit report has been checked 2 times in the last week or two and I have not been notified. Is this not a part of service? If not I do not intend to continue with this company.

I have had zero issues in my first year and appreciate the information on my monthly report. I also like knowing my kids' identities are safe. The login process has been easy and I like the two step authorization for logging in each time to assure my information is secure.

I recently had this particular computer rebuilt but you keep asking me to resubscribe when I have had continuous coverage!! Please recognize this computer as mine and do recognize that I am a member in good standing. Please confirm that you have received this message and recognize my membership in your service.

This service keeps me abreast of any activity on the dark web and alerts me of attempted identity theft. I also like learning about sex offenders in my neighborhood. I like being able to see my credit scores on a regular basis.

Your website does not function properly. It sends me around in circles every time I want to make a change. Today I came within 1 second of canceling my account with you. Suggest you review functionality for the customer.

Why do I receive a email re: SSN and nothing new on my credit hx. Do you sent out a test EVERY month! Also we do not want an "alert" EVERY time a new sexual pred. is added. Our credit info need to be addressed with correct info. And why we are getting SSN alerts. Pls take off ALERTS for sexual pred. If we need can research on own!

This is a great monitoring system. I am very satisfied with the service. I would recommend IdentityForce to my family and friends. I like the fact that I opened a credit card account today and before I left the store I received an alert on my phone right away from IdentityForce.

The website is easy to use and It makes me feel safe. I can use the app to check my status. And I'm able to track all sorts of important information. I like that it gives me updates on sex offenders near me.

I had someone impersonating my bank try to access my bank account info to steal from me just days after signing up with identity force. Thankfully I checked with my bank Vs. clicking the link as directed. The ID Force rep claimed they don’t do that kind of email or bank account monitoring. WTH was the point then of claiming to entail each? I was getting multiple warnings from ID Force about other issues that were nothing throughout those first few days. Then they suddenly all stopped coming except very rarely since I called about this matter. I suspect someone from the company itself did it.

I called in to make a change to my account settings because I was unable to self serve due theft of a mobile device. The rep. I spoke with was patient, very helpful, & very experienced. Seemed well trained too.

I love this organization. I got the service through my job. I read about it when I first started working but just left it along. I thought it was another reason for more money to come out of my check. At benefits re-enrollment I decided to give it a try. I love it. It gives me piece of mind.

I just went in to buy a car. You show my credit score at 699 at the lowest, but the car dealership showed it at 669. My credit score has never been that low, so why am I not getting an accurate credit score from you.

This has been a very positive experience, and the tools/services have been very helpful. We are able to easily keep tabs on the entire family through one service experience. Having all of the tools in one place makes the service very beneficial.

I am a new member on a family plan which includes both my wife and myself. Your website is very difficult to use as it is a real challenge to "Manage" my account from your "Manage Account" icon. I have put in what I could, where I could but I cannot find how to edit something. I have no idea if you are monitoring my wife and my financial accounts. I called Customer Service and was told "When a banking account is entered, all banking accounts linked to that account are also being monitored." Is that true? Your website makes it very difficult to have a feeling of assurance that my wife's and my stuff is being monitored. I simply do NOT know if you are doing your job.

Everything seems easy enough; but when initially filling out my info; I was given the option to add a spouse; which I did, but then nowhere is there an option to fill our her driver license # and info like I did mine. Turns out... I have to pay a yearly subscription for her too. Which is misleading. You should offer family coverage for one price. Now I guess I'm the only one getting coverage.

This service is worth every penny. I love the alerts for predators in my neighborhood and credit alerts. I recommend to everyone to have this service. They can monitor individual accounts as well as your online social media! Love it.

As of 5/9 my credit score for Transunion was 658. Today I received an update that the number has changed to 680 in one section. However, when I surf the different pages the 680 was not updated. Whenever there is an update to a score, it should be reflected on every page it affects.

Rate your service low. Most alerts are for sex offenders. I can’t tell how to turn it off. The site is very difficult to figure out and I can’t tell how I respond. You raise anxiety & don’t give tools to solve the problem.

I love that I can check my information anytime. Also that Identity Force lets me know if something changes. This is a peace of mind for me and my credit information. When they email me and say, "Your credit is good and nobody tried to used your information" makes me feel good.

I believe based on many other outlets that your credit scores are wrong and/or misleading. I got an email from you to tell me that I have an updated score and then it tells me its from 2018. I dont get it, My citi card provides fico score and fair issacs provides fico score that is so much higher than yours not to mention that the data used is wrong too. So disappointing... Makes me wonder if I am truly am protected w IdentityForce...

We would really appreciate the Sex Offender Monitoring Alerts to be an option with your service. The alerts are not a concern for folks in our age bracket and they are coming way too often. It has us stop and investigate every time we receive an alert. Please change your policy and system programming.

When I first began using IdentityForce, I frequently got alerts about a large purchase on one of my credit cards or a transfer from a bank account. This was great and was one of the biggest reasons that I subscribed. Suddenly they stopped for no reason that I am aware of. I reset the settings on my account, but that did not seem to help.

I have NO idea when this credit report was pulled??? Also a while back I asked a simple question and WOW you guys were totally clueless. I have a friend with LifeLock and his problem was way more complicated and (LifeLock) they fixed it.

I chose IdentityForce due to its ratings—however it’s App just has the basics, for changes you have to log onto the website/dashboard. Perhaps a security measure? Anyhow, the website also not user friendly, the transaction monitoring section, which seems important, makes no sense. Still can’t populate this section.

Not very helpful as the information is months (in some cases years) out of date. Why is this updated so infrequently? And this process is silly i.e. I have to write a minimum number of words?!! You must be kidding.

IdentityForce's app could be better. I can see my credit score but can't see my credit report like I can when I'm on the website. Sex Offender alert could be better - include address and GPS map location of where offender is located in relation to my address would make it more useful. Credit alerts don't notify until at least 24 hrs after the incident occurs - would be nice if it came sooner.

A year ago, my computer was hacked and you had no clue. I didn’t receive an alert from you. Would you have been able to detect such activity before it happened? Then, someone else notified me that they saw my phone number in the dark web, but I didn’t hear from you. I called to ask a question at 4 p.m. but didn’t get a callback until 4 a.m. Why? Why do we have to buy our credit report now, when it was free before?

Before joining IdentityForce, my identity had been compromised. I discovered this only after having financial institutions send for more information after having "applied for credit cards". Additionally, I had my existing credit cards fraudulently used and had attempted address changes. After joining, I have received numerous warnings to check in to see if new occurrences were legitimate. Being a member of such a business is, unfortunately, a product of the times we live in.

IdentityForce provides me and my family with peace of mind. It’s reassuring knowing there is always “another set of eyes” watching out for identity theft. We also like the other features such as Sex Offender and Credit Score alerts. Great product at a reasonable price!

As capable as higher priced services. I get the information I need in an easy to use format. Alerts are timely and accurate. My identity was stolen and IdentityForce helps me shut the thieves down every time. I get the peace of mind I need.

I have been enrolled for a year, I like that I get regular updates. When I have to call the company, I get through right away without any waiting. I have not had any problems with my identity, and I am confident that I will not have any problems.

Are you kidding??? As much as we pay for your services a year, you don't provide free credit report access?? We have also had fraudulent billing on credit cards, traveled from city to state and never received any warning or alerts from IdentifyForce. I'm failing to see value.

I have not experienced any problems since I began using Identity Force. So far I am happy with the information they have provided to me. I would gladly recommend using Identity Force to my family and friends. The experience has been easy and there have not been any issues.

Ease of setting up monitoring is a plus. Would like more feedback on sites scanned, areas assessed, etc for monitoring. It should be easier to add another family member to the system and have their report available to see results.

Too new to company to gauge well, but in setting up account I was asked for bank and credit card number (fine), but for transaction tracking I have add all same info again? I also feel there are many blank links, that leave me feeling unprotected without having to upgrade service.

I appreciate the peace of mind that comes with IdentityForce. It's also nice to receive notifications only occasionally, when there are noteworthy updates to credit scores etc. I haven't had any identity or security issues since I signed up. The monthly price seems fair when compared to competitive products.

I appreciate all the updates and especially the most up to date credit ratings. I have had this service for about a year and so far no issues or cons to mention. I will stick with Identity Force for the long haul.

Haven't had to use IdentityForce other than for receiving alerts. Called once and service was OK. Hopefully if there is a problem with identity or credit issues IdentityForce will be able to sort it out and stop any illegal activity quickly.

Very good protections for all consumers. I've had this service for 3 yrs and found it to be very informative on all credit and PII concerns. I will continue as a client and even have it monitoring my deceased husbands PII in case of identity theft.

I get alerted several ways when there is either suspicious activity or an amount above my own pre-set limits on credit cards or checks. It's very convenient and helpful. I also had need recently to provide my credit score which is constantly updated and I pulled the information from my dashboard. All very helpful.

They are always well aware of everything going on whether I know about it or not. The alerts keep me in the know. They also are quick to contact me if a possible major breach occurs. This is my first experience with identity protection and so far they have held up their end of the deal.

I have had your Protection for over a Year... However, I have had internet problems at Home and have to use Library Computer for My Internet and Email. I recently received an E-mail Message from my home phone/Internet Carrier "Windstream.net" that ended up as a VIRUS!!! and ERASED ALL OF MY MESSAGES!!!! I THOUGHT "THAT" WAS SOMETHING THAT IDENTITYFORCE WOULD PREVENT!!! PLEASE EXPLAIN!!!!

I've had other accounts of this type and so far I am satisfied with this company. Fortunately, things are under control. I think they make an effort to stay in touch with clients and update them regularly, but perhaps a bit more regular information is in order.

The service seems good although I will not really know until they find something. That would be the proof that it really works. Odd isn't it that the only way to know for sure is if they actually catch a problem. I'd rather there were no problems.

I have the Experian NotifyID. I unfroze my credit to get a loan. Got a lot of notifications from NotifyID. From IdentityForce, nothing. I used to get notifications about my credit card usage from IdentityForce.. I now signed up with the bank and get them. I get nothing from IdentiyForce about anything except the same old sex offenders every month.

When I bought a car, Identity Force received the inquiry and notified me within 5 minutes. I feel safe knowing that they will contact me as inquiries are happening so I could get a headstart at shutting down any fraudulent activity.

Have been a customer for a long time. Never had any problems. Always helpful, courteous and quick to respond to questions or issues. Have referred your service in the past (to my daughter) and will do so again when asked by anyone.

Since scammers infiltrated my computer in January 2018 and I began thereafter to utilize ID Force, the same scammers have made phone contact with me and at this present time have pirated both my land line phone and my cell phone so that I am unable to make call outs. In addition, I have had my Chase credit card pirated twice in the past month and a half by a different thief, who flew below the radar using an amount on their charges below my alert number, but totaling nearly $1500. I'm not sure that where the rubber meets the road ID Force is affording me much protection. Mostly I get notifications related to my financial activities. I think tighter security measures are needful in this present time of electronic pirating where now even phone numbers need to be monitored for pirating.

Almost every change to my personal information is immediately brought to my attention in real time by IdentityForce. I appreciate this, and to my experience, IdentityForce seems to be improving in this regard. I was a long-time customer of LifeLock, but due to their lack of support to Freedom and the National Rifle Association, I left them for IdentityForce. If I ever learn of IdentityForce not supporting Freedom, I'll take my business elsewhere.

Alert messages are not clear. I want to be able to speak to a 'person' at any time I need to. With LifeLock it was absolutely impossible to get a humam being on the phone. I want security in getting someone on the phone as quickly as possible when an issue arises. So far I've only called twice & actually got a person on the phone fairly quickly. This is good. Thank you.

I haven't taken full advantage of this service. My husband signed me up and I am not sure what is suppose to happen. I need to get a pamphlet or some information to know what I need to do and what you can do for me.

Hi. I like your service except for 1 thing. I wanted a credit score monthly update on all 3 credit agencies. The reason for that if it goes down but, I know I have 30 days to correct it. That fico company has that feature but the cost is high. So I monitor credit karma for any big fluctuations. Thanks.

Happy with the information provided so far, Not too confusing. May have more to say in 30 days after the 30 day free trial. Pricing seems fair in comparison. Reviews are favorable on product. May recommend to a friend in 30 days or less. 40 words is too long. For a new member with no experience as a new member. Thank you!

When I signed up, I was expecting something different I think. My credit report hasn't been updated since July of last year. That doesn't help me keep track of my credit. The "report" is difficult to understand. Where it says number of delinquent accounts under one of the credit reporting agencies, I don't know to which account it is referring. Therefore I can't resolve that promptly. Under my student loans all I see is a bunch of red arrows. Those loans are currently in deferment because I am in school. And have been since May of 2018. I'm thinking a major overhaul of how these reports are presented is needed. And for whatever reason, it is really ridiculous that I have no updated information since July 2018. It is currently April of 2019.

Just got off the phone with your rep. Mentioned the experience I had signing up for the service. After recently purchasing the service I was entering the required info when I noticed that a visa card didn't show up as an active account of mine, while trying to enter the visa info the computer was taken over by an outside source. It had to be a program as no human can open and close things like firewall protection as fast. Your product may be fine but I'll never know as I don't feel safe using it. So it has been cancelled. Thanks Patrick **

So far the experience is good. This is my first time that I am signed up in this protection site. There was a personal breach that occurred by my employer and they chose this company to monitor my personal information. I am looking forward in experiencing great protection service.

I'm not sure I will continue with this service as the information is really not up to date and provides little significantly relevant information to me. The last significant update is back from January of this year. Perhaps I don't have the application set up correctly but I doubt that. Perhaps someone can review my account and provide input to me regarding your program? Sincerely David **

They are on top of all my transactions. Set my perimeters and notify when accounts have been breached... I feel the coverage gives me a peace of mind. Check whenever they e-mail me. For $20 a month well worth it.

The names listed and addresses shown are all of me at different addresses over the past 33 years. The names listed are either identical or use of a nickname. I am not concerned about any type of fraud. No need for concern.

Your alerts are not very descriptive. I log in and go to the alert you have notified me about and I'm left guessing as to what just happened. It would be more beneficial for your alert to say "new loan opened" or "loan activity closed" or "due to inactivity", "excessive charge/use".

I called um about issue on alert and got 3 different answers. Customer service was not helpful at all. l asked customer service on how to get my issue resolved and kept getting a runaround. Different numbers to call. This can be a scam too. I cant even turn this in.

Ya'll provide a lot of reports that we don't need or use, that we're having to pay for. I wish you had a menu of services/reports we could choose, and pay for, and eliminate reports such sex offenders, etc. Also, it would be nice if you had a discounted plan for retirees.

Why provide credit alerts when you give no reason for the alert. I just received an alert for one of my accounts. Gives all the information for the account, but no reason why your sending the alert. This is useless, why are you wasting my time?

I've had an IdentityForce subscription for a few years but am not satisfied with the alerts that I receive. They contain virtually no detail, are essentially meaningless, and being required to sign-on to IdentityForce each time to view the underlying detail is burdensome. So, as you would expect, these alerts are ignored and am guessing that most others using your service ignore them as well. Would strongly suggest that you include the same reporting detail you include in the online version. Since it contains no identification information, the risk exposure for doing this would be minimal. Moreover, this capability would add tremendous utility to your service since the alerts would be viewed and actions taken if something suspicious occurred (vs. just ignored as they are today). Regards, Peter **. Troy, MI. Mobile **.

It would be nice to receive regular communication that no issues have been found regarding stealing my identity. I get the newsletter emails, which are helpful, but not a status report of the safety of my identity. This is the key issue I'm concerned about.

I have been with Identity Force for more than 3 years and I am very happy with the service I have been provided. I even signed my 2 nieces up when they graduated college. While one cannot ever feel safe in our current world, Identity Force gives me some measure of peace-of-mind for which I am ever grateful.

The information is generic in nature thus providing little useful information that would apply to my report. The reports I have seem don't point out problems or propose solutions. Pretty much a waste of time. I would like to use these reports to improve my situation however these reports offer no insight or assistance. This report include fifty-two words. I am sorry if you do not appreciate what I have disclosed.

The representative that I spoke with was very nice and helpful, and provided a lot of useful information! He helped me choose a plan, and I feel very confident that Identity Force was the best choice for my family! I have confidence in the company.

It's great but I wish will have updated it info faster not three days later after applied to a credit card or a payment was made.... What's the point to have IdentityForce if someone else applied for a credit line in my name and you guys posted it three days later.. Very disappointing, I will not use IdentityForce again after expiration..

I have been well-informed and kept up to date on issues regarding my identity security. I have not been with the company that long but feel they have served my needs sufficiently and would refer them to others. I hope this will be a continued success as in the past.

Excellent job of protecting my credit. THANKS. I would highly recommend using your service to everyone of which you take great pride for doing a great job protecting me and my credit of which I feel safe and secure. Thank you. **

Because I'm a gullible old widow, I feel a lot more secure knowing you have my back. Thanks for that. Every time I've called, I've talked to nice people who assure me that all is well and they've put my mind at ease. My stress level is much lower since I've signed on with you.

So far I am very pleased with the services offered. I feel comfortable that I am being protected as much as possible from Identity Theft. Today's world is not a safe place and I am glad to get updates from you that let me know I am being monitored and will be informed immediately if something is wrong.

This service is tops. I always know what is happening with my private information and credit. I can adjust the level of protection and when to receive alerts. I especially like the credit score tracker so I can see how I am doing with my revolving credit throughout the year.

The app and website are easy to navigate, but some of the notifications could be formatted or worded in a way that’s make them more easily and quickly understood. For example, instead of “sex offender monitoring alert”, use “reg. sex offender in area” or something to that effect. That way I don’t have to login, authenticate and read through the message to understand its purpose unless I really want to.

I love not having to worry about our identity being stolen! It’s becoming much more common in today’s world. We haven’t had it happen to us yet, but I trust that IdentityForce will be there to help us if it does!

Identity Force has been excellent in protecting my Identity. They send alerts when they deem necessary and advise you what to do to keep your Identity Safe. They monitor your personal information and back up their commitment to keep you safe with a million dollar insurance feature and paperwork will handled by professionals for you in the event of a stolen ID. Their features are the best of any competitor for a lower price. If people would take time to compare Identify Force with all the others they would easily choose Identity Force.

Your folks are ready to help, no matter what the question may be. Thanks for taking care of us. We're new at this but we're learning and you folks do a great job. Hope to be with you a long time. Thanks.

I attempted to enter my password and was kept receiving a message that it was not correct. I had to go through that process approx 6 times. When I would go back it kept telling me that it was an incorrect password I entered and I would go through the process again. It was very discouraging and not a simple process.

This outfit is consistent. I’ve had accounts with other security firms and they called me for everything the first year. Then I Never heard from them! Even when my account was hacked. These folks don’t call me every time I write a check, but they consistently tell me what is going on by email.

I was not familiar with Identity Force before calling them for an explanation of their services. I found the representative to be very informative and even excited to tell me about the company. I love the fact that you have a family plan. Subscribing to Identity Force was simple, fast and I am happy with all the benefits so far. Thank you.

I'm fine, I guess.... I've had no interaction since the first flurry after I signed up. Perhaps a quarterly update or review would be nice to let me know you are watching my identity! I am taking the attitude that no report is a good report.

Identity Force was able to clean-up our problem in short order without us losing our valuable holdings. Thank you - BUT I will not go into detail at this time. You solved our problem and that is enough said. I don't know what you did and I don't really care, but thanks again. Carl

Very hard to check up on status and many, many, many false alarms and spamish emails multiple times a week. Needs to be simplified. Also, won't take a quick update, wants to waste my time to do a "survey" when they are trolling for a review. DO NOT USE THIS COMPANY.

I love the monthly summary report that allows for me at a glance to see if any potentially dangerous issues exist that may need to be further identified and investigated. I also appreciate the newsletters and notes that make me feel my financial security is as important to you as it is to me.

Very satisfied with being able to navigate the site and monitor any action involving my status. By monitoring my info I am able to rest assured that every action is being taken to provide alerts regarding my case and give me information I need to make an informed decision concerning appropriate action required to resolve all issues.

I receive a monthly sex offender report from Identity Force every month. I have not received any other alerts from Identity Force for about a year. I hope you are still monitoring me and continue to do so. I hope the old saying NO NEWS IS GOOD NEWS is what it is all about?

The sign up and set up both were easy to follow, precise, and not too time consuming. Alerts began immediately with older possible breach of specific retailers. They are easy to read, delete. Have not been able to yet figure out how to empty the alert trash.

I get a report of activity on my account, but it's usually not until 2 or 3 days later. I was hoping for something that could warn me WHILE an activity is attempted on one of my accounts. I think getting a notice of activity days later is largely useless, as the damage to the account is done.

I am very reassured to have IdentityForce provide identity protection for me. I was able to sign up on-line, and they followed up with an phone call as well. Being able to access my account on-line, while also contacting someone if necessary, is very re-assuring, as is the dual authentication used on their website. I hope everyone at IdentityForce has a great day.

Always accurate! I am very please with the service. The demonstration of the service in monitoring my accounts is comforting knowing that they are protected. I am satisfied when I get alerts regarding my spending activities, social media alerts and even if someone has attempted to utilize my identification.

I am generally happy with IdentityForce (IF), but there are two issues I’ve had: (1) when there was a problem on a credit report, IF asked me to pull my own credit and fix it. It is not practical that I can do that, especially not knowing what the problem was, so I would like IF to be more hands-on and specific with identifying and fixing problems, and (2) I would like the ability to select which type of notifications I get. The constant sexual offender notices are annoying and I really don’t care about them.

I have enjoyed IdentityForce and would definitely recommend it to a friend. I feel confident have my information protected by IF. I have had some issues on the website where if I would want to change or delete some information, it would be not allow me to. Or it wouldn't save my changes. Please check out your programming with that. Thank you.

Overall, IdentityForce has kept my peace of mind about my personal security, bank information, and identity. I think more resources could be provided to help prevent these issues in the first place (the newsletter is getting much better with these already!). Thanks for all you do!

I'm mostly satisfied with the product, however, I get better alerts from credit karma so I'm thinking about cancelling. Credit karma has alerted me to fraud before I.F. did. It doesn't do the sex offender monitoring, but it does give credit scores, all for free.

Entered data to be monitored and notifications were coming and then stopped. Told I had to install Chrome so did and reentered data and notifications came for a few days and then stopped. Reentered data again and nothing happened. Tried once more and gave up and cancelled service which runs until fall and I will not have any protection for that time.

I had someone use my credit card and make a $50 purchase. It was picked up by my bank but not IdentityForce. It was made out of state. You pick up purchases over a certain threshold but you should look at the state or out of state purchases on credit cards. Thanks.

Since we started paying you, my credit card number was stolen and used and I was notified by Chase not you. We have never been able to list all of Paul's stuff with you and your cs woman didn't care. Not even sure you are actually working on our behalf at all. All we know is you have all our private info.

I am going on 2 years and I felt very good and comfortable with ID protection watching out for me 24/7. They are professional and very easy to work with. I would highly recommend this service for anyone that uses online for banking, shopping, email or any credit card transactions.

I appreciate that you are monitoring sex offenders. However, I am really getting tired of getting notifications from you. If you could monitor and then let the subscribers log in without notification from you, that would be the ideal situation.

IdentityForce has been monitoring my credit, email address, our neighborhood safety, and many other things for a couple of years. I like it because they stay on top of everything and keep me posted about anything fishy. I know they're on the ball because I applied for a new credit card and that same day, received an alert that someone was checking my credit with the 3 credit agencies. Some of the alerts have been things I didn't really need, BUT better to have too many than for something to be missed. Identity Force also sends sex offender alerts and we are able to check our own neighborhood for those criminals.

It’s been great so far. The information has been accurate and very eye opening. The sex offender alert's very useful. Thankfully we haven’t had any problems yet and I hope we don’t but I feel like IdentityForce was a great choice.

Very easy to sign up for a Family Plan. The customer representative was very friendly and knowledgeable of the plan. The representative explained the details of what each member in my family was going to be covered for and went through payment options.

I receive email notification that I have new alerts, I go to my dashboard and it shows "2" on my Financial badge and "6" on my Credit badge.... Can you please make the badges "clickable" from the dashboard so I can easily go to see what the new alerts are for? The new alerts are not easily found for the various categories. Thanks. - Linda

Thank you very much for the outstanding service. I feel safer having this protection on all of my financials. I would recommend this service to all of my friends/family. I'm sure they will appreciate hearing about your company. Thanks again. Kris

I love the constant updates so I can see what my credit looks like in real time, as well as the awareness of what is going on with my personal information. If I ever need a more in-depth explanation about something, you guys are a phone call and usually a PROMPT phone call away.

I was on hold for 23:11 seconds waiting for general support and questions about signing up for your services. That is really not good. You also didn’t estimate time until an agent could be of service. Also not good. I signed up based on reviews and related information but still have questions. Call me at **. Thank you. Bob **.

I got a membership after my home was burglarized and much of my personal information was compromised including theft of a computer. I don't know if this is a case of "no news is good news" - but I expected more "updates" with this service to affirm that my identity is "safe" so to speak. There has been very little if any communication regarding my account. Only initially did I find that one of my email addresses was found on the "dark web" but never an explanation of what exactly that meant nor a follow up regarding that or any other issues. Otherwise it's okay (assuming my identity/accounts, etc are not actually compromised and that I would have been informed by now if they were). Thank you.

Security service protection is great thus far. Receive frequent reports from IdentityForce, and report on my credit score. This makes me felt more secure and I love it. Also provide a listing of all my creditors and my standing.

My report was only available one day when I pulled it up on your website. I was under the assumption that by using your premier option I would be able to view my report. I didn't know it would be removed after viewing it and I didn't know I couldn't get it again only every three months unless I purchased it again, WHY?? ALSO have seen limited to NO scanning activity reported to my account.

Peace of my mind about it. You check on it when it can improve your credit score. They can alert you about vary of topic. Many more. It is wonderful. Either computer or smartphone are useful to check your everything by sent your email if it happens.

After my CPA informed me that somebody else took my tax returns from the IRS, I panicked, feeling violated and vulnerable knowing that someone has enough personal info of me that they can take my $$, and probably anything else. After a month of studying the different companies, IdentityForce was hands down the most comprehensive and cheaper than most. After signing on I had many questions on the site operations and more, every time I called I was met by friendly, professional and informative people. It's been 8 months now, every transition of my digital self is alerted to me, and I feel very at ease. I will be remaining here for a very long time, unless the world changes.

When a customer calls telling you he gave you information you do not pass him to customer service reps that snap back "YOU NEVER GAVE US THAT INFORMATION" like I'm telling a lie. This and being passed around is why when my paid time expires I will be moving on.

I got quicker alerts from credit-wise that is part of Capital One account than from this site and credit wise is free. Always sending me identity alerts when it's a sex offender alert and the sex offender will be living across town somewhere that I don't even care about.

All the notices I receive are short, complete and helpful. They let me know if there are anything that I should be paying more attention to. Also, I am aware of any changes in my credit status. As a senior citizen, this is very important to me.

IdentifyForce has provided an update each month on the status of my personal information. This is good. It also provides updates on registered sex offenders. I guess this is good too. These are all good services. However, there is no way for me to know -- and assess -- the efficacy of IdentityForce until someone tries or successfully hacks my personal info. That is why I could only give stars -- I need some evidence that they are protecting me. Nevertheless, the service appears useful and I will continue to use IdentityForce to protect and inform me of violations of my personal space.

This site is not user friendly and when I go where the written material tells me to go what is supposed to be there isn’t there. If you’re hacked, have identity fraud or are easily confused go to another service.