IdentityForce Reviews

Based on the short time that I've had Identify force I feel very secure on the coverage that I am receiving. Identify Force limits all of my worries. I am truly happy and satisfied without a doubt. Five stars service at a reasonable price.

Not Watching Both Accounts! I've been with Identity Force since 2016. After opening my account, I opened one for my husband. Every time there is an alert, my husband is notified days before I am notified. He NEVER checks his email and only uses a flip phone with no internet service. If I hadn't had to give my information for notification, I might never know of any alerts. So if you choose to go to Identity Force, find another monitoring service for members of the same family.

This is one of two monitoring services I have and not an assertive one. Have been notified by them for sex offenders in town and face book swears I post (!) but never for identify thefts even when the other service I use does alert me to those, I’ve continued to pay because I’m paranoid, not because of their effectiveness.

You have done an excellent job in offering me my 1 yr free monitoring regarding my notification of 20/20 Eye Care Network data breach as of 1/11/2021. My atty representing me and many more is; Joseph Lyons Law Firm in Cincinnati OH. They said it could take another 1.5 yrs to make settlement for all data breach victims. My old address was **. I'm keeping my cell # the same which is ** and email - **. Thank you all for great 1 yr free service. Carole **.

Since we have signed up with IdentityForce, our scam and fraudulent phone calls have practically ceased. (I had gotten a notice from our other security service about our number being on the Dark Web but they never removed the number apparently.) We used to get 30 scam calls a week. We know we are being well taken care of with IdentityForce. Thank you so much.

I don't know if I could say that I had the experience of having it but just having peace of mind is great. I am very thankful to have it in place for my peace of mind. There is so much going on in the world today that you need someone to rely on should the need come up.

Long time customer, CC expired for auto renew, tried to log in to put in new information & account locked. Would not allow me to access my account. You should give at least a 30 day grace period to enter updates!

I wish I could rate zero stars. I signed up for IdentityForce and was given a 30-day free trial but I was billed $15. I've been trying to contact their customer support but it says all of them are busy.

Don't like constant badgering to buy something else or upgrade. When notifying me of some financial activity 4-5 days or more after the fact it is of little use to me. The is a good deal of information that is provided that is of much use and a lot of it is confusing. Credit score etc reporting is abysmal.

Service has been poor recently. Very later getting notifications. When I do get them I will get numerous at one time. Am likely going to switch to An alternate service especially and I can get a discount due to being a member of a retirement Asso.

For anyone who is not tech savvy, a phone call is necessary to reach you. When the problem is not included in your phone menus and a person asks to speak with a rep, the person eventually gets disconnected. IF has no respect for people who cannot afford tech or those not knowledgeable about tech devices and their use.

The Email and is very helpful. Letting me know what is happening is important. Information regarding social media is great. The Newsletter is great. Individual password is so important. It is so amazing how people can get your password and hack people accounts.

Real identity theft protection starts at and before the data breach not after. Eg a private detective recently located my home address to send a letter poaching on my parents death. He obtained my info from Transunion. No alert by Identityforce was given. It is disturbing that Transunion is providing our private address and that you are not letting us know.

See review App Store. Called 3 times. No one there knew that you all upload code onto user's pages files on iPhone. That’s just invasive. When I called two people were curt; acting as if I were confused. It’s code under a file named TAS. I deleted it and app despite paying for a year. Was doing nothing anyway.

It's June 15th, 2022, and I haven't had a single alert from IdentityForce since October of 2021 although I keep receiving constant reminders of seminars from them. I have their best plan however, I've had three attempts by unknown individuals trying to open credit cards in my name this year alone. I don't need seminars, what I need is protection and I'm not getting it. They are very efficient in charging my credit card on time, however, they really have no effect when it comes to protecting my identity. I canceled my membership today however, they refused to refund the bulk of my payment. The customer service rep told me when I called that she would refer me to a specialist that would call me within the hour. That was four hours ago and still no call. I am filing a complaint with the Better Business Bureau and a fraud case with the credit card company. Be aware that this company is excellent at taking your money and not much else.

I tried to change it on line and was unsuccessful. Your # that I called kept giving me a recording. CAN ANYONE ADDRESS THIS? When I clicked on here on your emails sent to me I put my password in and they did say the password was not good and that's when I tried the two things said in the beginning

A couple weeks after enrollment I called and emailed seeking assistance to get my husband set up w/ his profile - initially hit a snag because we shared the same email address. Never could get his profile set up to get him enrolled w/ benefits we paid for.

Hard to navigate for me, can’t reach a real person, can’t figure out if you are monitoring anything, plan to cancel when I can figure that out. Not user friendly an older person. I don’t think the benefits are there for me.

While Identity Force is consistent in sending updated information and offering a VPN for mobile devices, I find that the company is behind in offering a VPN plan for customers' desktop computers. It's time to move forward in this area and compete against such companies as 'Norton VPN' and others that I have been studying. I would prefer to remain with Identity Force, but my best interests need to be met.

We've have two accounts for over 5 years. Original owners ran a successful company. Now I am unable to get a verification code to log in. I have waited 4 hours today on 4 different call, ignorer to each a person who said someone will call back. However when they called back, there was no-one on the phone, and no message was left. At this point, if we do not receive a successful log in, we will disengage from your service, which we have been paying for monthly, for many years...with no response or service.

I have contacted you several times with a question about someone using our mailing address without our permission. Even if you cannot do anything about this, you could have at least answered one of the emails telling me that. All you have been good for so far is letting me know when new people are added to the sex offender registry. Great.

My identity was stolen and false unemployment claims were filed under my social security in both 2020 and 2021. I was never informed of this. I am still working with the Attorney General office to clear this matter up. I have canceled my membership.

I've been with Identity Force for approximately three years and find them very professional and customer friendly. I have no problem with them. I think they are one of the best fraud agencies around. The few times I called they were very helpful and fixed my problem.

Identity force has made it possible for me to rest after three identity theft. They are constantly checking my emails my text my banks my cards and I don’t worry anymore because they notify me to make sure everything is OK if they’re not sure. I would not be without it!!! Don’t wait like I did. It’s a mess to fix.

It is reassuring to know you people are on the job protecting my family. I appreciate the monthly updates and information provided. It is disturbing to see all the scammers and hackers out there. As a senior I’m afraid to click on most advertising. I never give out information.

Overall, a secure comfort. So glad I made this choice. Plan to stay with it and pass along satisfactory experience to friends. What else can I say? Would still be anxious and wringing my hands hoping past experiences not Be repeated.

Lost my app! My phone was hacked! And I had one of our repair men to get me going again and he removed this app along with several others! I need your app back on! Tell me how to get it it! I am getting your messages but can not delete.

Why don't you cover us for 'home identity theft?' That's where a thief signs a document showing they bought a home, signs the owner's name, uses a phony 'notary stamp,' sends document to a county board, and who protects the homeowner then?

My personal data was compromised at my insurance company and they sent me a letter on Dec 10 saying that I can open an account at IDENTITY FORCE to monitor my credit and safeguard against identity theft. I tried to open the account using the code provided and was unsuccessful. It gave me some kind of error. I called the customer support line at IDENTITY FORCE on 12/14, 12/20, 1/4, 1/10, and 1/18. On every occasion I was told that they are aware of my problem and they have opened a ticket to look into it and it has been escalated to whatever. I was told someone will call me within 48 hours to straighten out the problem. No one has ever called and the issue still persists. These people are a total joke and I would never recommend them to anyone for their services.

But it gets worse; I was not consulted before my contact details were passed to IdentityForce by my health insurance provider. I was set up for “free” monitoring without my consent. Cigna should have given me the opportunity to review the IdentityForce privacy policy BEFORE my details were passed to IdentityForce. They should not set up accounts or accept referrals from parties who do not get the consent of the party who is being offered the service.