IdentityIQ

Some places force you to use them to check your credit for only $1, but IdentityIQ goes to great lengths to hide this is only a trial and will charge you $35 a month following that to do absolutely nothing. You can sign up in a second, but have to call their rude customer service line, where you are forced to sit through 10 minutes of further sales pitches before they very reluctantly cancel your subscription. If you are asked to use this fraudulent company, avoid at all costs!

I was a fraud victim and still had to file my own paperwork and they denied my insurance claim. I lost all the money in my bank due to fraud and their alerts even showed my personal info was compromised on the black web. Yet they wouldn't cover my claim and blamed me. I was at the $29/month membership waste of time. I'm trying to cancel and am on hold now 17 minutes. Don't trust anyone who makes you call to cancel.

I spoke to a representative before the trial was over and was assured my subscription would be cancelled, yet a few days later I was charged $19.99. I called to complain/cancel and could never get a hold of anyone (keep in mind their website says the ONLY method of cancellation is to call, despite what they say as a response to these reviews, go read the terms). It took me 6 days to get someone on the phone and they were extremely condescending. Stay away from this company!

There is a scam going on with people using affiliate links to this credit monitoring site. Scammers list rentals on Craigslist and Facebook (who knows where else). They ask for a credit score, sending you to the site. When the unsuspecting person pays $1 for the instant credit score, which you screenshot and send to the "landlord" you are automatically signed up for credit monitoring for $29.99/month. The $1 gets you the free credit score and a 1 week trial with the company. Not until emails come in does one realize what has happened. In the meantime, the "landlord" makes $30 a pop for everyone who unknowingly signs up and you never hear from them again, the rental listing is a scam. There are hundreds of these postings all over the place online.

If I could give this zero stars I would! I was brought in by a third party to this company! Have tried to cancel multiple of times and always got the runaround! Called to cancel today and was once again getting the runaround!! And disrespected how dare the customer service lady tell me that I can afford this when I told her that I’m not working at the current moment!! And want to cancel my account!!! And then she presides to tell me that there’s a lower option for me and that her breakfast cost only 10 dollars a day, it’s not like I can’t afford 7.99, excuse me, how dare you!!! You should lose your damn job! Never going to use this ever again!! Goodbye!

I just saw a $35.99 on my AMEX for membership IdentityIQ which I never applied for. I contacted the company. First, the staff was so fast, I suppose she was reading from somewhere that I even did not understand what she was talking about. I managed to get her to talk to me in a way that I could understand. I asked her why I am paying for a service that I did not even apply for. She told me a third party might be involved. I only used it 2-3 times for a credit score that was $1 and was provided by a real estate portal.

DONT WASTE YOUR MONEY! Wow! What a scam!! This company lives off of getting you to subscribe for an automatic renewal, and then makes it as difficult as possible to stop the renewal. They charge for what you can get for free in so many ways. I finally had to call a number to get them to stop it, and then they waste more of your time. And the subscription was charged the previous day, and they said it is "against our company poiicy to refund money."

Signed up for trial and tried to call to cancel within 7 day trial period. Was placed on hold, then disconnected. Multiple attempts and they've still not answered with an actual human being. They claim they've never received a call from me. Upon complaint they swear they've called me. Oddly my caller ID and voicemail show no calls nor messages left. Looking at similar reviews this seems to be their MO: deny, avoid, charge, recycle. An Attorney General or consumer protection group needs to investigate them.

I cancelled my subscription only a day after my 7 day trial ended. I was billed and they refused to even give me a refund or even a prorated return. I would not recommend them ever. They hope you forget to cancel the short trial so they can take your money and run. That is a very predatory system.

The business model for this company is to just get money from you. You are asked for a $1 dollar charge for a free trial and then they will immediately enroll you into their program for 34.99 a month. They say they send you an email about this, so pay attention. You have 7 days! Including weekends. For this to happen. I was told I would not be charged for the services and then I was still charged anyways. You NEED to call to cancel and they STILL try and sell you their insurance. It takes about 20 minutes to do so. If you do the $1 dollar trial, be sure to cancel immediately. This is a good way for the company to scam you. My account was put in the red zone for this, so be aware. This is pretty much a scam.