IdentityIQ Reviews

my Hulu subscription and noticed the $34.99 still being withdrawn. When I actually looked at my bank statements, it showed Identity IQ. I don’t not know who or what this is. I am on hold with their company now as of 9/20/2023.

I called the number for a law group named Caine Weiner. The guy who answered was very nice and helpful, providing info on my credit report and offering to email me all 3 for a $1 fee. I specifically mentioned a couple times that I was calling Caine Weiner, and he never let me think otherwise. The $1 credit charge should have tipped me off, but I'm still naive sometimes... He offers to call me back in a few days and discuss a $100+/month fee for him to fix my credit, 90-day guarantee. I say I'll think about it, we end the call. Next thing I know, I received an email from "IdentityIQ", not an email containing my credit reports. After trouble logging in, I have to call to access my account. I get another sales pitch.

I recently signed up for an account, and after having a couple cards denied (should've been a sign that AMEX sees a lot of scammy activity from IdentityIQ), I was charged for an account and after trying to log in, my account does not exist. I am still getting charged, yet there is no record of my account existence, and I can't believe I fell for this. My ID is Account ID: ** and if IdentityIQ wishes to fix this after calling their customer service robot multiple times, I will take this down.

I have been affected by this company also. Was tricked into signing up, I called on 3 separate occasions and they still are trying to take money from my account!! I had to turn my card off to prevent them from over drafting my account. They have ruined my chance of buying a house for at least 6 months. Every time they try taking money it declined it because insufficient funds and they have done it 7 times since my last call. Time to start a class-action lawsuit!! I'm furious!!! My son has cancer and I was opening the door to our new home then because of IDENTITYIQ it was slammed in my face. I'll be the first person to start this lawsuit.

I called for 4 days to try to cancel my account. I could not get through. I would hang up after the 5 or 6 ring. I finally got through to cancel but they won't refund me. I don't see why I cannot get my refund. I started to call before the date. They don't give you the option to cancel online. You have to call, but when you call no one picks up. They let the phone ring a lot. I waited today. it rang almost 8 times before someone finally picked to tell me they cannot refunded. Well, if the phones would have been picked up, I would have not gotten charge. Don't use them. They take your money.

Some places force you to use them to check your credit for only $1, but IdentityIQ goes to great lengths to hide this is only a trial and will charge you $35 a month following that to do absolutely nothing. You can sign up in a second, but have to call their rude customer service line, where you are forced to sit through 10 minutes of further sales pitches before they very reluctantly cancel your subscription. If you are asked to use this fraudulent company, avoid at all costs!

I was a fraud victim and still had to file my own paperwork and they denied my insurance claim. I lost all the money in my bank due to fraud and their alerts even showed my personal info was compromised on the black web. Yet they wouldn't cover my claim and blamed me. I was at the $29/month membership waste of time. I'm trying to cancel and am on hold now 17 minutes. Don't trust anyone who makes you call to cancel.

I spoke to a representative before the trial was over and was assured my subscription would be cancelled, yet a few days later I was charged $19.99. I called to complain/cancel and could never get a hold of anyone (keep in mind their website says the ONLY method of cancellation is to call, despite what they say as a response to these reviews, go read the terms). It took me 6 days to get someone on the phone and they were extremely condescending. Stay away from this company!

If I could give this zero stars I would! I was brought in by a third party to this company! Have tried to cancel multiple of times and always got the runaround! Called to cancel today and was once again getting the runaround!! And disrespected how dare the customer service lady tell me that I can afford this when I told her that I’m not working at the current moment!! And want to cancel my account!!! And then she presides to tell me that there’s a lower option for me and that her breakfast cost only 10 dollars a day, it’s not like I can’t afford 7.99, excuse me, how dare you!!! You should lose your damn job! Never going to use this ever again!! Goodbye!

I just saw a $35.99 on my AMEX for membership IdentityIQ which I never applied for. I contacted the company. First, the staff was so fast, I suppose she was reading from somewhere that I even did not understand what she was talking about. I managed to get her to talk to me in a way that I could understand. I asked her why I am paying for a service that I did not even apply for. She told me a third party might be involved. I only used it 2-3 times for a credit score that was $1 and was provided by a real estate portal.