Homebridge Financial Services Reviews

When we started the refinance process in March? May? It was a while ago, we never dreamed it would take 8 months, Alex and Shannon were stellar getting the thing done. In fact, I will go a step further and say if it hadn’t been for Alex and Shannon, we would be in the middle of a short sale right now. Alex was awesome helping us to understand the issues we were facing and the problems with getting a condo complex FHA certfiedl I am so thankful for Alex and Shannon's perseverance getting this done. Thank you so much Homebridge!

HomeBridge, in particular Sandy **, were knowledgeable, honest, and gave me all the information I needed to make the right decision when applying and obtaining a mortgage for my first home purchase. I would highly recommend them to anyone I come across looking to buy a home.

There was a lien put on our home for back child support, however two payments to child support were made rather than just the 1 and now we are fighting to get the second payment back. Very frustrated and we asked and inquired many times about the lien and the payment and was always told, "It's ok. We will take care of it, it's ok to sign the documents even with the wrong lien information on it." VERY UNHAPPY.

We refinanced a few months ago and Homebridge offered a low interest rate. However after the Government shut down, we wanted to see what options were available for us so we wouldn’t fall behind and guess what Homebridge said... “we can only help you after you default” REALLY!!? So they want your credit to get negatively reported. They offer options only after you’re late! Some mortgage lenders offer services to help before you get behind, not Homebridge! Also, good luck getting through to someone besides recordings. I always seem to get someone who directs me to another number or department. There’s so much more to say but I’m exhausted with them so I’ll finish by saying, “try this company at your own risk”... They are more about money than customer service and could care less about you as a person.

I was approved for a 203K loan with Homebridge. I was allowed to us my contractor so a contractor was referred to me by Homebridge. Apparently this was a contractor that they knew very well. The Loan Officer, Renovation Specialist, HUD Consultant, etc. they all were familiar with him & his work. Well, I closed on my loan & he told me it would take 8 weeks to complete my project. It took him 8 months!!!

My experience with this financial department is a nightmare. I got a 203k loan from this company to renovate my home. 203k is actually a bad loan. Please don’t do it if you are considering it. The loan favors the bank and The contractors you hire to work on your property instead of the home owners paying for the loan. First of all there is a lot of sidekicks going on. The General Contractor, Consultant and the people working at the renovation department all know each other so they walk together.

I can't get them to understand that there are 3 credit reporting agencies. They have corrected my report on 1 and not the other 2. I reported them to the Better Business Bureau multiple occasions because they won't make the corrections nor will they respond to any emails. Total lack of common sense. This goes way back to Irma and they still can't get it right. Them and Shellpoint. Totally shady companies to deal with. Homebridge can't even file the proper paperwork. They never even recorded my modification for which caused the late payments to be noted.

Every man’s dream is to own property. I heard about Homebridge through a friend and I decided to apply for a mortgage with them. I did a 30-year loan and refinance, and their process was easy. The application and underwriting was completed in about a month and everything worked well. They were pleasant, fair, and good. The rate I got from them was also a good rate. I was pretty much overall satisfied.

Horrible experience as a first time home buyer using Homebridge. Purchased a Co-Op in NJ and unfortunately Homebridge was only one of two lenders accepted by the complex so I was stuck. I would not trust them they will give you a rate quote much lower to get you in the door - your actual rate when the loan is underwritten will be much higher.

We were happy with the way HomeBridge did the job the first time so we used them a second time. I was buying a new home. The process was a lot easier the second time around that we did everything because we already had a relationship with them. It really wasn’t that difficult. They asked us for certain paperwork which we had. They gave us recommendations while we were going through the whole process.

We have an existing mortgage with Homebridge and we've had them for several years. We refinanced last year with them and we’re thinking about refinancing now because the interest is down. With the existing mortgage we took out a year ago, we had some problems and issues with the application and underwriting, but it all got done good. The application process was easy enough and our rep that time did a good job. We're now just at the beginning of our new refi and we have just talked with the rep very briefly, but overall, we’re satisfied with Homebridge.

HORRIBLE experience with this company. They erroneously added INSURANCE to my mortgage despite me sending them proof 5 separate times prior at end of current 6 month term as I've been doing for 14+ months (sent via fax, email and web form). These idiots added and charged me for separate insurance stating they never received my proof of insurance. Mortgage bill went up $300 per month, and now I have TWO insurance policies. 2 1/2 months later I am still fighting with them to REMOVE the charges; phone support is completely feckless and incompetent. HORRIBLE COMPANY! STAY AWAY AS ALL COSTS!

Do yourself a favor and do not allow this company to service your loan. Why? It is near impossible to speak to an actual person on the phone - their customer service department is very unprofessional. When my husband passed away I submitted paperwork 3 times before it was processed allowing me to make payments on the loan. When the estate was settled they refused to write the check to me, when I essentially paid off the $52,000 loan out of my bank account but they hung onto $2200 of my money for months. They sat on the estate settlement check for 2 month prior to mailing it out to me. The house and deed were in my name, but all checks were written to an estate account, even though I was married and submitted all paperwork to show I was the administrator. YOU STINK!!!!

I wanted to put up a review here after seeing so many people writing rave reviews about the company and their experience. My experience after having to use their loan agents as well as having them for a little over a year now is not all rainbows and sunshine. First off, the loan agents that work for Homebridge made the whole lending process the worst possible. We were rushed and had to take time out of our work week to go to the title company to sign papers because they were so disorganized and terrible. Then when we bought the home, a newly built home, they said we had to pay all the property taxes that came in because it's our responsibility even though we have a escrow account. They made the task unrealistically difficult. Paperwork was completed, faxed, and not once did I get any follow through. I was told that is my responsibility.

It was time for me to buy a home and Homebridge Financial was one of the few providers that I talked to. It seemed the best for my situation. It was my first time buying a home and the application process wasn’t too bad. The agent that I was working with was very polite but he was very hard to get a hold of. He was probably busy but there were a couple of days in a row where I would go without hearing anything and I would have to make calls trying to figure out what was going on. I eventually got a hold of him and he answered the questions for me. However, I had to wait until I heard back from him and I couldn't get a hold of anybody else.

I wanted to start a family and I never applied for a home before. So, I didn’t know what to expect in the application process with Homebridge Financial Services. It was very thorough and intrusive at times. They wanted to know everything about you and asked things to let you borrow money. There were certain things that had to get done and needed to be done a certain way, so it was understandable. Dave, the rep, helped us out a lot and made sure our paperwork was in line. I saw how dedicated he was in the end. Everybody I dealt with was helpful and if I had questions, they broke it down step by step for me. We closed at the end of October and we looked at that house back in August. I wish the interest rate was lower but that’s the market. My wife is due next month, so our family is growing and home ownership is very tiring but working with Homebridge affected my life in a good way.

Working with HomeBridge was pretty easy. The loan officer, Brian, was friendly. For the most part, he answered any questions that I had. He returned my call in a reasonable amount of time. However, I kinda got a high interest rate for my conventional loan. I didn't really know what the rate was until I got the property. I just had a pre-approval and at that time, nobody told me anything about rates. They could be more transparent. They should give the rate once someone gets pre-approved if possible.

Using HomeBridge was convenient. The application process is perfect and the rate and terms are good. I like their service. They respond and has good communication. HomeBridge did a fantastic job and I’m very satisfied. When we called the loan lady, she would get back to us any time that we needed. She made the process smooth and comfortable for us.

I got a 30-year fixed loan from HomeBridge. The person who helped us with the mortgage was very nice, but I don’t think he spent enough time explaining the details to us. He was always in a rush. I think he was dealing with a lot of applications at the same time that’s why he didn’t have much time with us. He was very busy at the time. Also, the rate was higher than expected. The initial rate was much lower and I was trying to lock it, but the rep suggested I might wanna wait. So we waited and waited and the rate just got higher and higher. But the application process was pretty easy. We got the pre-approval in 7 days. It was pretty fast. The service is okay too. If I had any concerns about the loan, I just called the rep and he helped me with it. I’ll definitely recommend my friend or family members to apply for mortgage with HomeBridge.

I'm a first-time home buyer and HomeBridge was recommended by my realtor. The application process was easy even though it required a little more documentation than I expected. It seemed like there were a lot of opportunities where an unexpected thing could come in and something off balance. That didn't happen for us, but there’s a little more uncertainty in it than I expected. The rates also went up within the six months before we obtained our loan and I know rates go up, but it felt like we missed an opportunity of a lower rate by not buying six months earlier, but it was competitive and all the individuals were great. I worked with Zach and everything went smooth. It was good customer service. All in all, I’d recommend HomeBridge.

After a Costco recommendation, we got a Homebridge mortgage in June of 2018. Can't fault Costco at all, but February 1, 2019, the loan was sold. I mailed my February payment to the wrong PO Box of the NEW Homebridge. And phone call after phone call was with an incompetent employee, extremely difficult to understand, who couldn't solve it or locate my payment. The responsibility to locate the payment was mine and thankfully my credit union was proactive, provided the tracer, and very instrumental in finding the missing payment. Mid March, on a Saturday morning, a bill collector knocked on our door to present a thick packet we needed to fill out in order to avoid losing our home. Never in our life have we had a bill collector knock on our door. Shocking!

I was at an open house and a real estate agent suggested that I go to HomeBridge. He told me that it was the actual bank. So, I went and I met this officer who was very helpful. She was the most wonderful and knowledgeable woman. She made me feel very comfortable. She and her partner worked together, and they got me this house. They were wonderful to work with and they helped me as much as they could. There was one problem that they couldn't take care of that I had to get all the information stuff from Upstate New York and all that kind of stuff, and I got it the day before we were supposed to close on the house.

I had no prior experiences with Homebridge as I bought my house a year ago and there was no need to communicate with them. Then, I receive my Supplemental Tax statement which is MY responsibility to pay so I reach out to see if Homebridge can refund me any of my Escrow account given they have a serious overage that would help with the funds I had to pay my Supplemental Taxes with. My Escrow account was around $4900 and was on track to be well over $10K in NOV for my next tax payment. Homebridge paid $2412 in NOV 2018 and $2412 in APR 2019. The actual payments should have been $4800 so each payment was short about $2412. It makes sense WHY they didn't pay them and I clearly explained this when I contacted them on 17 and 20 MAY.

Lisa ** KAuai office has been always awesome! Great help! She’s always there when I have a question. Always helping. She is also a friend. Met her with my first home. I will always refer buyers to her. Down to earth and honest.

Great experience for our first time buying a home. Thanks to Tim **, everything was seamless and easy to execute on our end from a paperwork standpoint. Tim was always available to answer any questions and very pleasant. We are now enjoying our new home purchase!

I was making a subsequent home purchase, and Homebridge was initially recommended by my real estate agent. I had a few conversations with the mortgage broker and ran through the paperwork process. Everything was done electronically for the most part, like PDFs. There was some back and forth with my buying and selling the house, but the whole process was about 40 days. I worked most closely with Brian and I appreciate that he was available. We had to take care of some things on some nights in the weekends, here and there, and answer questions, and sometimes you need something that can’t wait until Monday. The rate of the mortgage was good and competitive. One thing that ended up being cheaper was I had to pay PMI, and the Homebridge PMI amount was significantly less than the other bank's. Overall, it was a good experience with Homebridge. Everything went well.

I got a mortgage from HomeBridge Financial Services for a new home purchase. I had to choose them because it went through the builder so I felt stuck with HomeBridge. Their application process wasn’t bad. However, there were a few glitches here and there and there was a lack of communication. The house was a new build, we started the process six months before the actual close. I would have never done it if I was getting it on my own because. They kept needing the same documentation over and over every single month. It was very tiring to continue to present that information. They kept saying that the closers need to have the documents but we’re not closing for six plus months. They ran my credit report and asked me for bank accounts five times. That was frustrating and I didn’t enjoy that at all. The application and underwriting process took about seven months. We got delayed.

We were buying a new house and Homebridge's application and underwriting process didn't take very long at all. But in terms of the rate and terms of the mortgage we received, it could have been lower. Also, the biggest holdup we had was the buyers of our house. It took them freaking long. Other than that, everything was good and Homebridge was great.

I trusted my realtor, the person who showed us the homes, and used Homebridge Financial Services. However, the experience was not so good. It felt like everything was always getting lost. They would ask me for the same things in three different ways and it was really frustrating. I felt like I was being targeted because I’m self-employed. I’ve been preparing to buy a home for almost two and a half years. I get that in 2014 the rules were changed because everybody was getting loans that they couldn't pay back and I totally respect that. But it was just so difficult mentally and physically, I was sick, literally, over the whole thing. I know why I pushed through though. I've been looking for a spot like this for three years. We’ve only been there a month and I’ve gotta have $10,000 worth of worth to put a French drain around the house because we’re chronically being flooded out.

From the start to the end, the staff at Homebridge was great. Our loan officer Marion was the best- never matter when I texted, emailed or called. She responded quickly and professionally. My wife and I was very happy, we have actually suggested Homebridge and Marion to our son and a few friends.

Applying to HomeBridge Financial Services was really easy. John was very helpful and he was a good recommended person who works there. However, their rate was a little bit different because it moves up and down.

When I first bought my house in Owosso, my loan was through HomeBridge Financial Services. I had them for almost two years and then it got sold to NewRez but the whole time I was with HomeBridge, I was happy with everything. Their website is set up well for online payment. Their application process was a cakewalk. Jim, the guy I was working with, made it simple. He gave me all the information that I needed. He was spot on as far as responding and answering the questions that I had and everything was done in a timely manner. Everything was done professionally and he put my mind at ease. Also, the rate and the terms were good. I had been approached by NewRez about a refi and then I had gotten a call from Jim and I just felt more comfortable with Jim and what his company had to offer. The rates were, if not the same, better. I was happy with everything.

A friend of mine had used HomeBridge so I looked into getting a mortgage with them. The application process was good and everything was finished in a month. The rep I worked with was very knowledgeable of everything he was doing. Plus, the rate and terms were good.

I like working with Sandy. He's the broker I worked with when I purchased a new home and Homebridge is one of the companies that he works with. The application process was great. It was easy although there were some issues because this was happening during the government shutdown. But that was certainly not the mortgage company’s fault. It was our wonderful congress people. Plus once the shutdown ended, we got approved fairly quickly. The rate was fine too. It was in line with what other companies were offering. Sandy was awesome too. I’d go back to him again.

I was building a house with Medallion Homes and Homebridge Financial Services was one of the recommended lenders, so I went with them and it all worked out. I went with the VA and the application process was very easy. I talked with Homebridge on the phone and they sent me all the documents on time. It was simple. They kept me updated along the way. My prices would change when I would do my structural changes and I did my inside design. And within two or three days, Medallion would update them. It was informative, so I appreciated it.

Homebridge was very helpful in the purchase of our new property. In particular Karen ** was always there to answer any questions we had, and guide us through the process. We would recommend Homebridge Financial to anyone who is in the the market to purchase a home in the Inland Empire.

I wanted to buy a house. I was looking at this house and a realtor led me to Homebridge Financial Services. I then decided to get a USVA loan from them and they were an awesome company. I filled out my application over the phone and they helped me with it. A lady then called me back and took my information. That whole process didn't take long and went like clockwork. While I was comfortable with the process of getting the loan and it didn't take long, it was a little frustrating because Homebridge told me that the loan was a government loan and they asked for certain things. I had to get some things straight with my situation once I first got started and then after I did that, I had to wait because of the type of loan that I was dealing with.

I have used Homebridge Financial on several occasions to refinance. Have been doing business with them for years. They work hard to get your loan processed in a timely manner. They also go out of their way to make sure it is a smooth transaction. I recommend Mary Beth **. She is my go to at Homebridge. She is kind, friendly and makes things happen.

Homebridge Financial Services was the only company that took me and the process was smooth. They were very helpful in answering all of my questions. Their rep, Tom, was a good problem-solver and he was responsive via email. The rate was quite good too.

We had a great experience. Michael ** was there step by step to answer all the questions that we had and to ease our our fears. There was an issue with our paperwork that no one could predict. But overall I would recommend them to our friends and family. Thank you guys!

HomeBridge works with Adams Homes, and when I was looking at different models, somebody was sitting there. I decided to look into a mortgage with HomeBridge for the convenience. I’ve never bought a house before, so I don’t really know where to compare their application process to, but it seemed good and I got my house. It's a brand-new home, so I got kinda pre-approved, and then the builder didn’t finish my house until maybe seven months after I initially started on my mortgage. It wasn't HomeBridge’s fault but the builder's.

I moved, so I got an initial mortgage, and then I refinanced in addition. Although HomeBridge's application process was tedious 'cause there were so many papers and that we would like the rates to be lower, things went fine in obtaining the mortgage. The entire process took about 30 days. I was selling one and buying another, so it all melded together. The loan negotiator was very helpful, honest and seemed to be upfront. He was able to explain things to me, moved the process along and tried to help.

We got tired of renting. Our realtor mentioned Homebridge Financial Services and he also mentioned their rep, Mike, so we went with him. He said Mike had the most experience in the area. We went with an FHA loan and applying was easy. It was a lot less stressful than I thought it was gonna be. Mike went through everything with us and everything else. I was most impressed with his willingness to help me through the whole step process. He walked me through everything step-by-step, made sure I had everything and made it as easy as possible. We're pretty happy with the rate. Being our first time, it was better than what we expected for. We would definitely recommend Homebridge.

I applied for a 30-year fixed loan pre-approval before we even found our place because I knew our place would sell fast, and it did. It sold in four days. So, I knew we had to have stuff lined up and ready. The entire process with Homebridge took probably five weeks and things went okay. The only problem I had with them was having so much stuff done on the computer like doing the electric signing.

Everything seemed pretty easy and simple with Homebridge. The application process for the 30-year fixed loan went very smoothly and took a couple of weeks. They got me the forms and an online access. I sorted things out, met with them and signed everything. But since the purchase was happening so fast and I hadn't bought a house for over 30 years, I got confused which one was the escrow company and which one was for my loan. They could've explained their role better even though the average normal human being would already know that. Nevertheless, Susan, my loan officer, was there every time. I was like the lame duck asking her stupid questions, and she was very nice and helpful at all corners. She did everything by the book and by the dot. She was perfect and I wouldn’t have changed a thing. I could’ve gotten better rates, but I liked my Realtor, Susan and the other people I was working with, so I went with it.

I trusted Julie who is my mortgage broker from Homebridge. She was very thorough in explaining everything to me. I felt comfortable with her and on what she had to say. Her experience was very valuable and I’m glad I went with her. Also, obtaining my mortgage was relatively easy because of the DocuSign process. I got a VA loan and thought that it was gonna be the same rate no matter where we went. But the costs were exorbitant in terms of the title. It seems like there were a lot of duplicative costs. And for the service that Homebridge provided, the cost was more money than it would have been. The rates have probably come down since, but there's not much that I can do about that. Nevertheless, Julie explained that the rate was different every day, and she helped me to understand that.

I was 45 days late on my mortgage due to a medical condition, I accept responsibility for that, when I contacted Homebridge and entered into a payment agreement with them. When final payment was to be paid I was told my loan had been transferred and my loan number could not be located. They tried to reassure me by telling me not to worry. They can't charge any late fees or report late payments for 30 days and that I should try back in a week or so.

I was looking for a house and I looked at different mortgage companies. Homebridge happened to fulfill my needs, and I got an FHA loan from them. They went through an extensive stuff from two years back including my history of accounts and earning, income, savings, my jobs, insurance letters from the employers, and all my assets. They checked everything. The application process was lengthy and tiring, and we have done minor things repeatedly. They wanted to be clear. I provided all the information, and that went through, and finally, the application was approved.

Like another reviewer, I was glad to use a local Homebridge rep. I actually went to their local office and met him. First impression was good. Got the application completed, sent in all the required information. My loan was approved relatively quick, just a matter of a couple of weeks. Then on closing day, 30 minutes prior to closing the loan office email me, no phone call, and told me that I'd need to bring more funds to closing?

I wanted to buy a house instead of renting and for my first-time homebuyer loan, I was referred tp Homebridge by people I know. I worked with Phil and Mike, and everyone was excellent. The experience was a lot more than I expected. They were right on point if I sent any messages or emails. If they weren’t able to reply right away, they definitely got back to me same day. On the rate part, I thought it could have been a little less. But it is still reasonable. I would recommend Homebridge to anyone who's looking for a mortgage. It took me a little over a month and the whole process was very smooth.

I was buying a new house because we were relocating and when I went to get pre-approved, it was sent to Homebridge. We started the process early and it ended up taking three months total. But that was because we were trying to buy a house and the people rejected the offer so and we had to look for a new house. But the application process with Homebridge was also very difficult. They asked a lot more than the first time I bought a house. That was a real smooth and easy transaction. This one was not.

I was buying a new home as a first-time buyer, so I got a mortgage. I had a lender, but it was KB. The builder encouraged me to go with HomeBridge. I had a little bit more difficult loan and they felt that Liz was the girl to do the job. So, I did then. She walked me through everything, so it made it easy. She was amazing. I felt like she treated me like I were her personal friend. I honestly couldn’t ask for a better representative. She and the whole company went above and beyond. They were able to help me thoroughly, calmly, and very logically. She has a very sound, calm way of communicating. The application, however, took long because of my situation -- not them. I’m self-employed and they had to wait on certain documents on my end. But, they were right on it. For what we were working with, we did really well. I'd definitely recommend them.

My experience with Homebridge has not been good. Starting with the loan officer and the local office they have proven to be lacking in communication. I was so happy to not have to deal with the local office after my closing date but this is when it gets worse. I receive notification that the payment location is changing. I hadn't thought nothing of it initially but when I noticed my very first payment is lost in cyber space I started becoming very concerned. I have been attempting to contact the new payment location with zero success. No matter the time or day I call they are always experiencing heavy call volume. So heavy that I can't even reach someone waiting 20+ minutes on hold. I can never get through to inquire about my first payment.

I refinanced with HomeBridge, and the application process was pretty straightforward. It’s probably the 10th time I’ve done this, so not run-of-the-mill but I’ve done it enough. Each time, it gets a little more challenging from all their new requirements, but it is all good. From the time we started to the time we closed, it took six weeks. The team was knowledgeable and they knew what they were doing. There was not a lot of wasted effort. I had also worked with Rolf in the past. Overall, everything was good. I’d recommend them to people.

What a joke! Three months into making payments now not knowing when my next payment will be withdrawn? There was no notice as to my loan being transferred nor the reason for it being transferred. I have been on the phone all day continuing to hear “we are currently experiencing higher than normal call volumes”. Please stay away. Wish you all well.

Getting my mortgage through HomeBridge was a great experience, and the first 6 months of my payments and communications were a breeze. Suddenly, I was being transferred to some company that performs "various servicing functions" for HomeBridge. The last 6 times I've called, no matter what time of the day or night they are "experiencing higher than normal call volumes" and each time I have waited 15+ minutes only to be disconnected. It is literally impossible to get Customer Service on the phone.

Homebridge Financial worked out more in the way with the FHA loan we were trying to get. They were able to work with us better than most of the other people. We were on fast track with the application process, so everything happened really quickly. It made it hard to be able to keep up, but it the end, all was well. Greg, the loan organizer, was good. There was a couple of times I wished he had communicated with me a little bit better. There were some instances where he knew about something, and I didn't know anything about it. Also, the Realtor we had known nothing about it. So, that's something where if we could have communicated a little bit better, that could have been done a little faster.

I wasn’t transferred recently to the New Jersey office of Homebridge and they didn’t take my payment out until the 22nd when it should have been on the 5th. I called before on the 10th to see why. They said their system was updated and I could mail my payment in. They said it was ok if it was late because of the transfer of mortgage servicers. I mailed it in. Didn’t want to be late regardless. Now today 6 days later Homebridge has deducted 5 more payments from my account in the same week and cashed my check that’s 6 payments taken and only one owed. When I call they are so busy they aren't taking messages and calling back. In 48 HOURS. WHAT 48 hours. Omg 350 on nsf fees and 6 payments of almost 8000!!! Omg I’m looking to refinance even for a larger rate just to get out of their portfolio. Refinance in coming your way. Oh and did I mention I am a realtor and this will not be told to clients in a good way. Smh.

Their website is very basic and not customer friendly. They prefer you to call for everything so they block many online processes that is customary with other service providers. You have to call to request your escrow analysis, get your payoff amount, etc. Additionally, in a little over a year, they have changed their website (moving mortgage from one bill processing center to another) 2 times. For some reason, they change your loan number and make it an obstacle to pay your bills on time. It is all super customer unfriendly. They also will make you prove your insurance or pay a penalty each year even if YOUR INSURANCE STAYS THE SAME!!!

I work with Brian and Steve ** at Homebridge finance. Those guys deliver all the time. I trust them blindly when I make a purchase knowing that if they told me it will get done, it means it is done. They make me feel like a cash buyer when I get my loans from them. I would give more than 5 stars if allowed. Always a pleasure dealing with them and really confident when I have them on my side. I'm a real estate broker/investor and I sure know what I'm talking about when it comes to our industry. Highly recommended.

I needed to refinance my house to get a fixed rate so I went to Homebridge. I've used Homebridge in the past for some other business, and know some people that have used Homebridge in the past as well. The process was very easy. I knew the loan officer, so she made it very easy. She is very smart, knows her business and communicates well. She's also friendly and very helpful. I did everything online and they mailed me and I sent them documents. They locked in a rate and we went to closing. Everything was smooth as silk. The lending process was very, very effective, very efficient and very fair. The rates and terms of Homebridge were good and very competitive as well. So if you're looking to refinance, use them.

My Client is trying to get a payoff demand statement in order to close her escrow and pay off her loan. Homebridge was notified 3 weeks in advance by escrow. In the meantime my client's loan was transferred to another company (Homebridge failed to tell us it was just another division of their own company). Why? In the meantime even though we and the escrow had called several times (per day) No one would go out of their way to help us in a pressure situation.

We were purchasing a home and sought a mortgage with HomeBridge. The process of obtaining the mortgage was a pain in the butt and the lending process took two months. It was not an easy task and there were lots of paperwork and things that had to be done, but that was due to what is required and there wasn't anything that HomeBridge had to do with that. Providing all of the paperwork that is required for loans these days is crazy. The application process, though, was fine and easy. Scott, the rep who processed our loan, is a good guy. He was very helpful and was Johnny-on-the-spot with any questions. We were very comfortable working with him and our dealings with him were excellent. In the end, things all came together and went well. We're now in the house. Those guys at HomeBridge were great.

I was looking for a refinance and I heard good things about HomeBridge. The application process with them was easy and simple. The lending process went smoothly and it was all right. The process of obtaining the refi was simple. It was a little time-consuming and took a couple of months, but that was more on my part and wasn't due to any circumstances on HomeBridge's part. The rates that I received are a little lower and a lot better than that of the banks, but not as great as the rates that I had. Other than that, HomeBridge was really helpful and I was very comfortable working with them. They told me how to push up my credit score and I got that all settled out. They made a few phone calls to various people and got my score up by 80 points.

I shopped around, looking for the best rate, and one that would fit my needs so I went to Homebridge. The process was more difficult than usual because my circumstance required a little bit more as a self-employed income. But their rep has been excellent. He was always available after-hours, very accommodating, friendly and thorough. He was very immediate. I didn’t meet him until closing, in person, but I felt very confident and comfortable with him.

I’m happy to have Homebridge. I had a great experience with my loan, Annette ** my Loan agent, she is very professional, knowledgeable, caring and knowing with people needs, was very easy process. I will recommended to my friends in the future. Thank you.

During the process of applying for mortgage financing, I was asked several times by different people to provide documents that I had already supplied. After financing was processed, I received a letter instructing on how to set up automatic withdrawal payment for my loan at myloan.homebridge.com and I did so. Shortly after that, I received a notice that the loan was being transferred to another loan processor and to not pay Homebridge. Somewhat contradictory. Then I received a letter saying my ACH had been canceled successfully and to submit future payments to Homebridge. This is very confusing, to say the least.

Initially, I went through Chase because that was who we had our mortgage with. However, there was not a lot of knowledge behind it and it was frustrating. My sister used Homebridge and I sought out Michelle, my loan originator. I met her once when my sister was going through the process when she was purchasing her own little place not too long ago. The Chase rep was nice enough, but when I told them that I was reaching somewhere else and that I wanted to know what my options were, they started getting a bit pushy and I didn't like that at all. I turned and reached out to Michelle and we stuck with her.

We were buying a new house and we got a conventional mortgage from Homebridge. The application process was easy. We're self-employed so we had to send a ton of paperwork. Everything moved quickly with the lending process. We had so much going on because the house we were buying was a new construction. So, we had the first appraisal and we weren't sitting around waiting. The rep who processed our loan application was good and we were comfortable working with him. He knew his stuff and there weren’t any changes or surprises. We communicated mostly through email and he was very effective in that. Homebridge was great in how they worked with us to help us close our loan, but the closing cost could have been cheaper. Nevertheless, our experience with them was smooth and good and there weren’t any hidden transactions or hidden fees.

We're both 46 years old and we wanted to do something for the future and for our family. We wanted to buy a new home so we looked into getting a mortgage. I wanted to work with someone else but HomeBridge was the financing company that the people we bought the house from were using and providing that we use their services, we had a few kickbacks on our benefit. So, we decided to go with HomeBridge. We got approved quickly but the application process was not upfront. Chris was the head of things and my wife asked him what was going on and told him that our application has been in there for a month. He said he would look into it. He then told us that it was sitting on someone’s desk for a month and a day or two after that, everything started going forward on their behalf. Everything was done in a timely fashion on their end once the ball got rolling and outside of that day, I was comfortable working with them.

Dealing with Homebridge in my home buying experience made me rethink even purchasing. The entire process was frustrating. The lone standout was Debora who tried to keep the process on track. Several balls were dropped and the closing only happened on time because I had to become a royal witch. It upset me that I even had to get to that point. Our seller had to close the next day. Failing to meet the closing date was not an option. I will never recommend Homebridge to anyone.

We were looking to buy another property. We've dealt with Tony from HomeBridge Financial Services on one of our properties and we had a great experience and liked the service, and so we returned to them. Obtaining the mortgage was easy, simple and quick. Everything was laid out for us. Tony also kept the lines of communication open and so if we had any question or if anything came up during the process, we were always informed. We would definitely refer HomeBridge Financial Services to people. They're a good company and they made the process very easy.

I'm a first-time home buyer and the process of obtaining the mortgage and the application with Homebridge Financial Services was very easy, comfortable and straightforward. There weren't surprises. It was fairly explained and presented and was completed in less than a month, pretty much right away. For the first time, I didn't have any doubts. I dealt with John and Bryan. Bryan was the first person I spoke with. He was very helpful and he gave me a few hints and advised me about budgets and what documentation I needed. He was very easy to talk to. It was the same thing with John. Everything went pretty smoothly and I can't wait to get another house and get it together with those guys. It was a great experience, so far.

I called the customer service this week about my mortgage being reported late on my credit report. Rosario was the customer service representative that answered the call. Rosario clearly does not care about the customers of Homebridge or apparently Homebridge makes so much money that they do not have to treat people with dignity and respect. Because Rosario did not want to discuss my concern any longer she told me that if I kept talking she was going to hang up on me which is what she did. I will refinance my mortgage with another company EVEN if it means paying a higher payment because Homebridge's version of customer service is similar to what you could expect from mob! Disgusted and very Disappointed!!! The worst!!!

I have had my loan 2 years and it was sold last month. They audited my loan and my escrow is short $2000.00 plus!! No one has ever contacted me from Homebridge in 2 years and my escrow papers each year and docs don't show a shortage?! Someone is fudging something somewhere! My loan payment changed the very first month by $70-less - that was 2 years ago. Guess what? That was the USDA fee they were supposed to be taking out monthly - but instead were just cutting a check at the end of 2017 and 2018 without my knowledge and that is what put me in the negative - and yes I have all supporting docs to verify.

Amanda **, our loan officer, was incredible at making sure we hit our (very tight) timeline to fund. We went from accepted offer to closed in 21 days and that was over Thanksgiving as well! Great experience! We would totally recommend Homebridge to anyone looking for a speedy close!

I got a conventional loan program through HomeBridge. Mike was my mortgage lender and the application process I went through was easy. Mike was great and I was impressed by his knowledge and encouragement throughout the whole process. I was very comfortable working with him. This company is the bomb.

Working with HomeBridge was easy. The communication line was always opened. Explaining the process and paperwork was clear as my loan officer made it easy to work with. Lots of patience with clear directions that the goal was accomplished smoothly and quickly.

I was confused a little bit with the application and underwriting process because HomeBridge Financial was asking for the same set of papers over and over again for a couple of weeks until I got upset and asked how many times I need to send the papers. They just stopped and said that they would check all their mails and put all the papers together. I talked to their loan officer and it was great. She said the loan would be done on the 20th of the month but it closed 10 days after that. However, it didn’t bother me as I was not in a hurry.

Kevin ** and his team were excellent to work with, they were thorough and patient answering our many questions. I will be a repeat customer and will recommend them to others. Many thanks to making an otherwise stressful purchase streamlined.

Ashley and team are amazing! They made our job simple throughout the whole process. We appreciate everything and would definitely recommend to our friends looking to buy. We will be using Homebridge for years to come for all our home needs.

I just recently refinanced my mortgage with HomeBridge in November 2018. Billy ** was my Loan Officer and he did a wonderful job. I am really satisfied with his work. HomeBridge is also doing a best job ever. Thank you guys. :)

While trying to shop around for the best mortgage options, your company helped us through every step of the buying process. It was all done in a timely manner and customer service was great. All the paperwork required was delivered in a decent timeframe. The e-signing made it convenient for my husband and I because we had a very busy work schedule as well.

Kathy and her assistants made our home buying experience very easy. They were available to answer any of our questions about the transaction. Kathy was very knowledgable, patient and responsive to us either by phone or email. Buying our home as first time home buyers was very scary but Kathy made it so much less so. I would definitely recommend Kathy and Homebridge.

Kenny ** is one of the best, he is very professional and always follows up with your file. I couldn't have asked for a more seamless transaction. From beginning to end he was able to make the process as simple and hassle free as possible.

From DAY 1 Matt ** was amazing, he was knowledgeable, he asked questions, he give advice and guidance. His experience was obvious and his passion for what he does was admirable. The entire staff was amazing... Alison and Jen provided great information, direction and outstanding customer service. If I had to do it all over again... I would definitely go with HOMEBRIDGE.

Jackie was incredible through the whole process. She was always very responsive & informative as this was my first time buying a home. I honestly think out of the entire process of buying a house this was the easier & least stressful! I would highly recommend HomeBridge to anyone looking to buy a home!

My family & I like to wish HomeBridge a serpent. Thank you for the 5 star ⭐️ experience. Shout out to Corey ** & Robert ** for helping the process smoothly. We wasn’t under any pressure. Everyone was very professional.

Homebridge was awesome from beginning to end. I was left high and dry by another mortgage company, but I was then referred to Homebridge, and right from the start, they assured me they would do all they could to find the right mortgage for me, and that they did. The process was smooth and easy, and within just a short time, I had a quick closing and a home to call my own. Thank you Homebridge!

The end result is that we were approved for the loan and we were able to purchase the house. That is a good thing looking at it from a big picture perspective. But when it comes to the process, as complex as it might be, we are supposed to be working with professionals and their goal should be an easy and stress free experience for their client. To be fair, they make it easy when it comes to signing papers and they are very pleasant to deal with, but (at least in my case) they made several errors when it comes to paperwork.

Everyone worked really really hard to get me this mortgage, Keith was the gentleman that help me so much. I am very grateful for all of his hard work. Once loan approved, Keith walked me through the entire process. Everyone there was wonderful and I would recommend them. Actually, I already have to a friend.

We had a very positive experience with Homebridge Financial Services. Rose Pinto was the very best. She was so knowledgeable and extremely helpful. Rose made the stressful process of getting a mortgage easy and we appreciate all her efforts. Thank you!

Karen Rich and her entire team were amazing, and quick to get us closed in 30 days. HIGHLY recommend HOMEBRIDGE to anyone needing a home mortgage. Thanks for all you do, and keep up the great teamwork!

It was my first time buying a house and acquiring the mortgage with Homebridge went perfectly. I sent all of my information and they got me approved. My loan originator, Daniel, was professional. He explained everything to me and I will recommend him 100%. We were communicating by emails and it was like with a friend. I was comfortable and it was fantastic. Moreover, I got a good rate which was 4.8 and was 30-year fixed. I would definitely recommend Homebridge. They made me happy and I got the house I wanted.

It was a pleasure and I have had a very professional experience to this point. I have been paying my mortgage for 2 months at this point. Pam ** was excellent with attention to detail. In the future I would be very happy to deal with this team again. Definitely would give them a blue ribbon reference.

I needed some work done on my house and I couldn’t afford it. My wife and I are co-owners of the property, so in order to get on with anything with the property, I needed to get a loan and refinance my house. It serves two purposes. A friend of mine at my church told me to get the 203(k) rehab loan from HomeBridge rather than trying to sell the house so then I could keep the house and get the work done.

We had a great experience working with HomeBridge. John ** was outstanding in his help and guidance with obtaining and securing our mortgage. The e-signing technology was easy to understand and complete. Anytime I called the office, someone was always ready and willing to help. Fantastic experience!

I got a new house and I went through HomeBridge for my mortgage. Sometimes the things that they asked for was kinda difficult to get. Also, the rate and terms of the mortgage that I got could be better. Still, I worked with David during the process and he was very responsive when I would leave messages.

We were first-time home buyers and HomeBridge was referred to us. The application and underwriting process with them took about a month which could have be done faster, but I knew that there were a lot of people involved, like the sellers and realtors. So, it was understandable. Their negotiator was helpful and I was impressed when he walked home from his office after work. I wouldn’t mind doing business with them again in the future for refinancing or buying a new house. However, I would recommend other people to get involved on different mortgages before they settle with one.

So I received a letter about payment options, about how they have a convienent online option or how you can mail a check like it was still 1990. On the same day, I also received one regarding that they sold my loan to a company with no convienent online payment option. In New Jersey. So, thanks a lot for that. Makes my life so much easier. Getting the loan isn’t the whole experience, it’s also the paying of said loan. So thanks for not caring.

I like Homebridge Financial Services, so I decided to get a mortgage from them for a new home. The loan officer, Bryan, was nice to me and I felt comfortable working with him. He gave me a hand and explained everything. He taught me how to do everything. I felt good about the application process, as well as the rate and terms that I got. It took six months to get my loan closed and everything was good with the lending process.

I tried working with large lending companies that were out of state, however things were not getting done. A friend of mine referred me to HomeBridge and I'm glad she did. As soon as HomeBridge got on board things started getting done. Communication was excellent and prompt. I would certainly recommend HomeBridge to anyone!

I highly recommend Homebridge when shopping for a lender. I felt like they were looking out for my best interests. Also the experience was very personal. My lender and processor got to know me and my financial goals. Buying a home can be scary but Homebridge really looks out for you.

Some difficulty in getting some residual taxes paid. Had to call several times and explain it to a few different people over and over. I think it is resolved now, but will have to follow up again to make sure.

I have nothing but great things to say about Homebridge. I would recommend them to my family and friends. Everyone was so helpful and I asked alot of questions. This was our first real home purchase so we needed a lot of help.

Everyone on the Homebridge team was amazing! Very fast and always available. They closed on my loan extremely fast and I was very happy with everyone. Brain, Bill, Jackie, Bonnie... Everyone was very professional and I was very pleased with their customer service.

My experience could not have been better. The Homebridge team was always available to answer my calls and questions. The entire experience was delightful and, quite honestly, I did not know it could be so smooth. 10/10 would use again!

Peter and his team did a great job at helping us to buy a home. They were professional and always available. I truly appreciate their kindness and understanding as this process can be quite daunting. They clearly communicated everything that they needed from me and were patient while I compiled the documents.

The property that we purchased was a family sale. There was a built-in equity on the property and I have no downpayment. I called my loan officer in HomeBridge, and he was very good because he told me that I could get the loan without a downpayment. I filled out the application, then they pulled the credit, gave me the estimate and ordered the appraisal. We did the application and underwriting process in 25 days and it was quicker than any previous mortgage that I had. The guy that I was working with was very good. But I received a higher rate because of the existing rate.

My friends introduced me to HomeBridge since I was a first-time home buyer when I bought my apartment-sized home. Their rates were reasonable and their application process was very good which took about a month. They have a professional employee who helped me close the loan and submit the application. I’m impressed with them.

I have tried with couple of lenders and both didn't pan out, I was preapproved until the end. I was denied and devastating. However, my realtor recommend Homebridge and she told me, "We work with you and let you know your pros and cons." They are awesome and very knowledgeable about the business. They really help me closed on my house fast and furious. I will recommend anyone who looking for a lender.

I was buying a house in San Antonio and I looked into a mortgage. A real estate broker recommended Homebridge and I went with their 30-year fixed program. Their rate was fair, however, the process was difficult because of some of the things that have happened in my life. My husband had died and I hadn’t worked that much because I was putting my house on the market. And so, our earning history was a little lacking for the past 18 months. I kept having to give new information and provide more documents, and it was harrowing.

I'm a first-time home buyer in Maryland and my realtor recommended Homebridge. Homebridge's rate is as good as I could expect and I locked it in because interest rates have been going up. I've purchased homes in three other states and Maryland is a little bit more complicated, but the rep, Bryan, was good at answering questions. He delivers on everything he said and goes above and beyond to try to get back to me. I had very good and timely feedback. He did well and he was great. The process was also good enough for me to recommend Homebridge to somebody else.

Homebridge was wonderful to work with! They answered all of my questions and helped me refinance my home when I thought I couldn’t. They were amazing to work with. I would recommmend them 1000 percent. This was an experience that changed my life.

I gave you the chance to match a rate of another lender. You said you would then tacked on extra fees 2 weeks before closing. Customer service was dismal with the team as I tried to bring resolution to the situation. I was also told I would pay the loan semi-monthly only to find out it’s not an option after closing.

I had a very good experience working with Tony **. He was very pleasant and he explained how things worked. He was always available to help me if I had questions. This is my 1st home and I was nervous but he helped me to be less nervous. Reassured me that he'd be there to help me. Had patience when I didn't know computer stuff, help me through to the end. Thank you Tony from the bottom of my heart.

I had a wonderful experience working with Vince ** and HomeBridge. He was knowledgeable and went above and beyond to help me with my home purchase. Everything was explained and all of my questions were answered. I will definitely recommend your company to anyone looking to purchase a home.

I reached out to Homebridge for the purchase of my condo. My contact was Heladio **, but all of the actual interaction was through Christopher **. He was professional, diligent, and knowledgeable. He quickly ensured my wife and I qualified and then made the transition into escrow seamless. We closed ahead of schedule.

We got a 7-year ARM through Homebridge Financial Services. The application process was smooth and straightforward and the rates and terms that we got seemed fair. Nancy was our lending person and she was extremely easy to work with. She communicated with us well and she kept us on the loop of what was going on.

Homebridge was recommended by a realtor and I went with their 30-year fixed, conventional loan program. The application and underwriting process took about three weeks to be completed. The process was easy, but the communication from the agents and the clarity of loan requirements could have been improved. They first tried to sell me a loan and it was around 170,000, although I only needed 140-some thousand. In my past loans, I've always been able to say, "Okay, I want whatever x-amount of dollars, and if I'm 10 over or 10 under, it doesn't really matter." But with Homebridge, it was a big deal to have an exact number on everything, so at the end of the game, I had to come up with 10 grand of cash out of pocket and dump it in on the loan.

I ended up getting my mortgage through Homebridge, after I was screwed over by USAA. I was already well over $1,000 with that house funding. So, it was last minute when I got through to Lisa of Homebridge for the loan, but she was really good and she helped me a lot. I just sent her all the information she needed and I got approved. Lisa was as fast as she possibly could and she was always on hand answering my questions. I really liked her. And though the rate that I got was a little high, that was alright for last-minute stuff.

I had a perfect record of making each and every payment on my home loan to Homebridge. In fact, I even overpaid each month. I never was late, never missed a payment. Homebridge sold my loan to Ditech but kept my last payment. Now, Ditech claims I am one month in arrears because Ditech expected that payment and Homebridge was supposed to transfer the payment to Ditech. Homebridge failed to transfer the payment. Now I am getting letters from Ditech threatening me with foreclosure and discussing my rights once that process begins if I do not make up the payment that they expected. How can Homebridge benefit from the sale of mortgages but be so incompetent about accurate bookkeeping? I am innocent of any missed payment and that last payment to Homebridge was supposed to be transferred to Ditech according to Homebridge's information sent out prior to the sale. Incompetent banking.

With Homebridge, I closed on a home. I went with a 30-year fixed loan program and the process of obtaining the mortgage was fairly straightforward and fine. Stacy, our local broker, made it fairly easy. I was impressed with her organization and promptness and I was very comfortable working with her. If she wasn't available by phone, we communicated through email and text. The rates and terms were competitive but they could improve at a lower rate.

I’m a Costco member and HomeBridge Financial has a lifetime customer benefit. That was why I called them back when I was purchasing another investment property. I had an old number from a previous time. I spoke with a loan person and gave him all my information. Then they started communicating by email with a website that I logged into with more information that they would need and the documentation. Basically, it was handled over the internet, through email. And the loan originator was very helpful. In the initial, he answered all of my questions and made it seem like it was gonna be a very streamlined process, which it was. Plus he was informative and knowledgeable about the various products. So I was very comfortable talking with him. I would recommend Homebridge.

I was buying a house and decided to get a mortgage. My sales agent recommended Homebridge. However, the process was really difficult and long. It was not as easy as the first one that I did with another company. With Homebridge, I had to ask to switch people a couple times. There was a lack of follow-up. I also asked to be connected about retracting my loan and the person that I worked with, gave me a phone number and a piece of paper, and said, I could go ahead and contact them myself. I thought it was interesting, that part of the customer service went with that. I'd tell my friends not to use them.

I bought another home and did it with HomeBridge as my lending provider. The application process was easy. Their rep was great. Things were easy to manage with her and I felt a lot of comfort. They did everything to help me and I’m satisfied.

URGENT!!! HIGH IMPORTANCE!!! I am the victim of unfair and deceptive business practices/predatory lending practices. My lender has violated the truth and lending act ~ They have mismanaged my escrow and have made misleading and deceptive actions that have resulted in us being put into foreclosure on our home. We have been trying to get our mortgage company to work with us for SEVERAL months and finally I had to get outside assistance (they didn't really help either) but the mortgage company FINALLY decided to work with us... we were in "underwriting" so they said and then we just get a letter stating that our loan has been bought out... So flabbergasted. This mortgage company has been shady from the very beginning, I have saved all my documentation!

My fiancé and I were ready to buy a house together so we looked into getting a mortgage. My real estate agent, Amy, recommended Homebridge. So, I said, a 100%, I’d go with them. The process went pretty well. It was pretty easy. We did it all through email. Nothing crazy and nothing too hard that we had to. They were on top of it, we were on top of it and everything went smoothly. The rep was great too. She made me feel like we were almost friends. They were nice to deal with and got us a good interest rate. And we didn’t put a down payment down so, we could cover closing. They got us straight where they know it’s where we wanted to be. They were great and I would recommend them.

Homebridge forgot to pay my homeowner's insurance and the insurance company ended up canceling my policy. No one can explain to me how or why this happened. Everyone claims they've never seen this before. Homebridge is trying to tell me I am over two grand short in escrow when my taxes went up only a hundred or so dollars. I feel like they are ducking the issue and no one wants to help me solve this issue. I paid every month on time for what? Where was my money being used if Homebridge wasn't doing their job. I have made over a dozen calls this week alone and I don't recommend this company to anyone.

I'm a real estate agent and I do lots of deals with Claudette at Homebridge. Over the years, I've learned that she's very hardworking. She's on top of things and she is always doing the things that she's promising. If she says she can do something, I can close my eyes. I can believe that she can do it. So when I purchased a property, she was naturally the one to go with. She also has an assistant working for her and she is amazing too. So even with the paperwork, I didn't have any hassle or problem. If I could get better rate, I would be happy. Nonetheless, the process was very fast. It was maybe March that we started on the mortgage and we closed it a month ago.

We have bought and sold 3 homes in the past 15 yrs and have never dealt with a more unprofessional company. The Military veteran who was buying our NJ home decided to use HomeBridge. They gave no consideration for our agreed upon and scheduled closing date. They waiting until the week of our scheduled closing to begin paperwork that should've been completed a month prior. They consistently offered no explanation of delays, when asked, and repeatedly gave the same response (we're almost there) for 14 days. Because of their inconsideration, my husband and I incurred several thousand dollars of additional expenses that were unanticipated. The attorneys who were involved on both sides of our real estate transaction characterized HomeBridge lending as a "** show". Going forward I will actively do my best to dissuade anyone from using this company for any reason.

I was affected by hurricane Irma and was put in a program where you had 90 days to pay without any late fees as long as at the end of 90 days you had all payments caught up. Well I did this and they distributed my last payment to principal instead of my January payment. I received 1 letter in May saying I was over 30 days behind. I immediately contacted them to get the issue resolved. When I asked why they showed me past due because I had checked my back records and didn't show it his response was, "I'll send you a print out of your payments and you can compare it with your bank statement." No we need to go over it. We finally found the problem and rep stated he would get the issue corrected AND was suppose to update my address. Well he didn't. I started receiving credit bureau alerts about a past due account and it was Homebridge.

I posted a partial payment and set up the rest of the payment for Friday. Since Sunday was the 16th, this meant full payment would not be received until 5 days later. I was told they sent it to collections. Full payment wasn’t even 10 days late. Why would you send it out for collections? Their people called me 10x today and when I answered said nothing and hung up. First call back to them they said they transferred my mortgage. Second man said it was because it was late. Third woman said that’s the collections number but it shouldn’t be sent there and had no clue why it was. Fourth woman just now said it goes after the 17th of the month. I was REALLY happy with them. Now not so much and I’m still pretty confused. I’ve never had a mortgage company send an account to collections for 5 days especially when the balance is scheduled to be taken out Friday.

It’s the second time I bought a home and the real estate agent recommended a Homebridge person. The process was typical to the last time I obtained a mortgage and the whole application and underwriting took about 60 days to finish. I got everything that they need at the very beginning but they came back with questions about the new items. Still, the rep, Richard, was very good. He always answered his phone and he did things quickly. The rate was also fine and was within the market.

We financed a home with Homebridge FS. Big mistake. We were treated from the beginning very bad, during the process of purchasing the loan even though we were putting down 33% of the value of the home, had hundreds of thousands of dollars in 401 K plans, jobs that were paying in the $300 k a year and over 800 credit score.

I was with another lender, but my loan officer, Carlie, moved to Homebridge and I had already started the process with her. She matched the interest rates and I went ahead and stuck with her. Also, she matched my personality. She works for Homebridge, but I felt like she was looking up for me. It was kind of mutual, her taking care of me as a customer and taking care of Homebridge affairs because that is the company she represents. I came in with the name of the company that she came from. Homebridge had me at 5% and then her old boss reached out to me and he offered the rate that I have. It’s about 4.875. Carlie said that they were gonna match it up and they were not gonna lose me as a customer. Her boss was not gonna allow that over whatever percent that was. I wasn’t trying to throw that out there like I had with the deal, but she initiated it because she probably has more experience with that than I do.

We got a traditional mortgage with Homebridge Financial Services and the few times I talked to their reps, they were very helpful. They answered all my questions and were very polite all the time. When we started working on the loan, the process wasn't complicated. Everything was very smooth and their reps always communicated to us about what we needed to do. It took a bit longer though because the house was under construction at the time, but they did great with us.

We looked into a mortgage for a new home and Homebridge was recommended by my real estate agent. This is probably the sixth mortgage I’ve ever done, but it was pretty simple. I got the upfront list of things, provide those to them, and we just got it done. The application to approval took a little bit less than 21 days to the final approval. The loan originator Sandy was great and very responsive by email and by phone. I also got a good rate. The whole experience was great. From the time that I flew down to the desert to look at the property till our close date was exactly 30 days. I can’t ask for better than that. I’d recommend the process and I’d tell everybody.

I lost my job and started missing my mortgage payments. During the process of trying to repair my life, foreclosure was filed against me. Before the foreclosure auction date that would have forced me out of my home with my children and no place to go, I was able to file bankruptcy to stop the foreclosure. During the first week of the bankruptcy I was offered a new chance at a secure life but it would require me to relocate to Florida. Being willing to do so and not wanting a bankruptcy on my credit, I stopped the bankruptcy proceedings, while same time I was fortunate enough to find a buyer for my home, so I'm thinking WIN WIN for everyone involved.

Working with Homebridge made our house buying a breeze. Everything went very well, and I would only recommend Homebridge for your next House buying. All the agents we worked with where all super informative and knowledgeable. Absolutely no problems from start to finish.

Brian ** was our MLO. Brian and Margrietta ** (Loan Processor) took very good care of us. They kept us informed and were very efficient and effective at getting the loan processed and funded. They were also very patient and workable as we all worked around a hail storm that required a new roof to be installed before closing. Shout out to Homebridge! We will be using Brian and his team again!

I had a great experience with Homebridge, specifically Patrick and Clint. They were available to us almost all the time and quick to respond to issues that arose. We gave them a time window to be completed and they were agreeable to that time condition and worked quick to meet that deadline. Many friends and family expressed frustration and irritation with the loan process, we however did not experience that. In fact we had a great experience with Homebridge and thoroughly enjoyed it.

Tom ** was my contact through my refinance. He was thorough & compassionate about my situation, while trying to keep my home of 20 years. My credit was in rough shape and he assisted in helping me improve it so I could refinance at the best rate possible. I would do it all again with HomeBridge.

Michelle ** and Derek are awesome!! They helped me purchase 3 homes in the last 2 years and Michelle takes a lot of stress out of the whole process. She knows her job very well, is super intelligent, works incredibly hard and is always so personable and upbeat. I would recommend her to anyone and will go nowhere else for a home refinance or purchase.

I was buying another house and I talked to Homebridge's office about breaking down the loan over the phone. But the guy didn't know what was going on and he couldn't answer my questions. I stayed with Homebridge because of Marianne. I liked her. She was efficient and did a good job. The process was long but she made it happen. But it was too difficult. Homebridge should do no more emailing. It doesn’t work. I’m not an emailer and it was terrible. They should go with just a pen and a paper. Homebridge has way too high interest rates also. My credit score is over 800 but I got a 4.75 rate which is unbelievably high for my hard work. It was crazy. I wanted like a 2 or a 3. I gotta go with Chase for my next loan.

Homebridge was great and they were good to work with. I initially dealt with Michael and he pointed us in the right direction. We had an offer prior that he worked on as well. We didn’t get the price but it worked out for the best. This one was a good experience and the whole team was helpful. The process was good and from my end, everything was fine. We were okay with all the terms and the rate that we are at for the time that we were in.

My wife and I worked with Shannon and her team at Homebridge Financial in Prescott, AZ to arrange for a mortgage for our new-build home. What a terrific experience it was. Shannon was knowledgeable and spoke real people language when explaining our options. I knew at every step of the way where we were in the process. She went to bat for us with management at Homebridge on honoring a quoted interest rate-lock, argued our case and made sure it was honored. I can't begin to express my appreciation for Shannon and the Homebridge team. They were on our side all the way!

Our real estate agent recommended Homebridge Financial and I was given a number of a woman who works there. I touched base with the woman and she walked me through the process. My loan organizer was Jaime and she was easy to get a hold of whenever I needed to. She would get right back if I called and she didn’t answer. But most of the time, she was very available. We have a 30-year fixed rate loan and it took a month for the total application and underwriting process. Homebridge was easy to work with and they did everything in their power to make the process as smooth as possible.

We have good experience with one of the loan officers at Homebridge Financial Services. He is a good friend of my husband, and he did a couple of other loans also and resolved them. He's usually very nice and he always called back if he did not pick up the call, or if he was busy. He always answered the email for that message and was very quick. His service was good. The application process was good and he did most of the work. He gave the answer in two to three days about the approval. However, because it is a small town, there were some issues with the title and with the abstract. So, it took a little longer time to close the loan. But, application-wise, it was okay.

We bought a condo here in Florida and our real estate agent recommended Homebridge to take care of our mortgage. The loan originators were friendly and I like that the documents were sent out electronically. They sent us forms and we filled them out online and that made it easy for us. And they were very prompt in their responses. I was very comfortable with them. Also, the rate seemed to be reasonable. Our sellers wanted a 60-day closing so the application and underwriting process was based on that and it worked out.

So just days of me closing on my house with Homebridge my loan was sold to Cenlar. This has been a nightmare. I made my first payment to Homebridge and apparently it should have went to Cenlar. I get several calls a day from the new company harassing me about payments and they are tacking on late fees but nobody knows where my first payment is. I figured I would use Homebridge cause of all, the good reviews and seems like it would have kept my loan local. Well I guess Homebridge didn't want. Must have been cause it's a VA loan and maybe they dislike veterans.

The realtor pointed me to Homebridge for my mortgage when I was buying another home. The minutiae of requirements and proving income were very frustrating and the incessant paperwork requirements was overkill. But other than that, it was all right. It was no worse and no better than anybody else. The application and underwriting process took weeks and the processor helped me through it. He was very diligent and very thorough. It all worked out fine in the end.

We were purchasing a home and HomeBridge Financial Services was recommended by our agent. I then looked at other companies and banks and decided to go with them as the seller wanted to close as soon as possible. Their application was pretty quick. We put in our application and they talked about the process with us and they gave us a pre-approval within minutes. The actual applying for the loan took a couple of days because of paperwork that they needed to be handed to them and e-mailed over. Anything that we may have missed also went through pretty quickly and we were able to close within 10 days.

Everything is on track with HomeBridge Financial Services. I like their people and how they approached and helped me out. Getting a mortgage is a long process going through all the steps but they handled it great. Their rate is okay. I have a good credit history, but my wife had a little bit lower history, so they have to go with hers. They had a good group of people working with us. All of our interactions was through e-mail and Eva did a great job and kept us posted with anything that we needed in the future so we are prepared. They’re actually prepared with what we needed and ahead of time. The transition was also smooth.

Katie ** was fantastic. She is so professional, upbeat, thorough. I purposely met here before I chose Homebridge because I like to know whom Im dealing with and I liked her from the start. You wouldnt want to lose her.