Mastermind.com Reviews

The MM Team never gave up on working to make my Social Media Co-Pilot connect and work with my FB Biz Account. It took a few months but the Team always responded promptly to new messages that I sent. They suggested follow up actions and also assured me that they were continuing to work on the problem. Thank you for being responsive and never giving up on fixing the issue. It is finally working!

Mastermind is always very helpful when you need a question answered or really just need guidance on anything technical. I have never had a question not answered with incredible step by step instruction. Thank you support team at mastermind.com

I was really grateful that I could schedule my attendance for the day I needed. Shana was awesome! She explained each step that I would have needed to know to use as I transition my company's Website to your portal. I created it a while ago but did not launch it due to no Domain names I liked that were affordable and was too busy to create it. I loved the support we will get as we begin working within Mastermind.com. I was also grateful that instead of "upselling me" I got to focus on what I can do already and get that done before I find a way to join the "Academy". I am upside down with my finances already from joining the Group. Because I am not secure in my income and my customers are calling to get small projects done and that is immediate money. So I am trying desperately to service them, and keep my life on schedule.

I tried a competitor first but the Mastermind Business System is better. Better organized, great business plan to guide you and you can ask everything to ai GG!! But most important is the family feeling! Their community and events are world class. Try it!

I was contacted by a very helpful manager, and he took care of my issue immediately. I appreciate your support.

I canceled my service prior to the renewal and have repeatedly asked for a refund and been given the runaround numerous times and have yet to get it refunded. I am usually all in on anything Tony Robbins, but this one has been truly disappointing. The platform is somewhat confusing and Dean likes to give pep rallies but rarely gives tools you can use.

I signed up for the VIP service during an event in May, paying $1 via Apple Pay as a trial. The transaction was immediately refunded, so I assumed it might have been a website issue or that it was going to block my bank account.. Since no charge went through, I wasn’t aware the subscription had activated. I recently discovered I had been billed $97 for two months of membership—despite never receiving VIP access or knowing the subscription was active. When I reached out to support and explained the situation—complete with a screenshot showing the $1 refund—they only offered a one-month credit, citing their refund policy.

Reliable Support with Room for Improvement. As a Mastermind member, I consistently receive responses whenever I reach out to their team, which I truly value. The reliability of their customer service is excellent - they never leave you hanging. My only suggestion for improvement would be faster response times. While they do get back to you, quicker turnaround would enhance the overall experience significantly. Overall, solid support that you can count on, with potential to be even better with speedier communication.

Watch out for a scam. I was enrolling in a FREE Tony Robbins and Dean Graziosi event. During the enrollment process, you could donate $1 to Feeding America, where it is not clear that you are also subscribing to a monthly $47 membership. Terrible scam. It took me a couple of months to realize I was paying for a subscription I wasn't aware of - read the fine print. I requested a refund but was denied. Don't be a dummy like me.

Mastermind support has always gone above and beyond in asking the right questions on the issue facing, extend full support, make sure that the issue is resolved and also if they can do anything else. It has been a pleasure to have such caring support team members who are looking forward to serve others with whole heart. Thank you.

I paid $1 for a VIP access to Tony Robbins event but NOT made aware that this would automatcially enroll me to a service for $47 per month. This was underhand and as as no service was provided I have contacted my bank to withdraw the funds. This is a very uncomfortable outcome to what I preceived to be an open, upfront and honest organisation. I was wrong.

I just love how this entire business is structured. The team is incredible. They are super friendly and very helpful. Everything is done in such a timely manner. I love giving them my money!! Thanks again to Dean, Tony and team for doing what you do!

Mastermind.com is a fabulous program with unbelievable motivational speakers. I signed up for the 1-year program for $997 about 10 days ago. When I signed up there was an opt out clause saying I could cancel within 30 days and get a full refund. Canceling has been impossible to do. Their online instructions did not work and I was unable to get a live person. So disappointing. Be careful when you sign up and be sure you want it, because they make it extremely difficult to cancel.

I reached out with questions at a time I knew was super busy for the customer support team at Mastermind. I was blown away at the speed of the respond, the follow-up the day after, and the detail of their helpful response. My questions were answered and my issue resolved super fast and efficiently. Incredibly impressive knowing how many emails they had to be getting during an a big online event weekend. They never cease to impress me with the quality of the service and products! Many thanks!

Mastermind.com support is awesome, effective and speedy in their servicing my needs!!! I emailed them last afternoon and received a response immediately. Shortly thereafter the resolution was provided. I was able to complete my purchase first thing this morning. They even followed up seeing that I was able to make the purchase and welcome me to the community.

I am new to Mastermind. I have contacted them on a few issues. They were spectacular! The customer service is top-notch! I had been on a trial of their site and had a question about it. Not only were they quick with a reply, it was explained in an efficient and professional way. They took the time to research their answer and let me know what information I needed. I chose to stay with Mastermind not only for the content, which I highly recommend, but because they have terrific customer service. I HIGHLY RECOMMEND MASTERMIND!

Knowing that you have a lot of people turning into this three day event, but you managed to take the time help me resolve my thing so that I can prepare for that seemingly valuable event. And I understand. That there’s going to be a lot of things that y’all have to do, but you made it really simple for me and I appreciate it. No words of mine can sum up your commitment to the individual that goes along way. Many thanks, Miranda.. Jeff~~

I had registered for this presentation of Thrive in 2025. Then I was looking through my emails and realized I had never received my email for it. I went out to their FaceBook page and sent in my dilemma. I received an email from the Mastermind group requesting additional information, which I gave to them. They were able to locate my registration as I had misspelled my email address for it. Mastermind was able to get it corrected and I then got my information reset! Thank you so much Mastermind for finding me!

I have come back to Mastermind to launch my product. The platform has become a one and done place where I have all the resources of tech I need AND a support team that is truly available when I need it ---which is often not typical business hours.

As a designer of software, furniture, and courses, I owe a great deal of my success in the latter to Mastermind. I originally turned to their program for inspiration, hoping to navigate some difficult circumstances and clear my mind of unproductive thought patterns. What I found was far more than I expected. After working with their materials for a few years, I’ve not only designed a high-quality course but also built an entire business around it. It was a tremendous amount of work and an achievement beyond what I had first imagined.

My experience with everyone that is part of the Mastermind Team over the course of I am guessing at least 10 years has been nothing short of Amazing. We have all dealt with customers support with a myriad of companies that let’s just say fall way short of expectations and you walk away feeling like they couldn’t care less. But with the whole Mastermind Team you’ll walk away knowing that they truly care and will go above and beyond to help you get to a better place in life and to reach your goals without making costly mistakes.

I sent an email to the customer service team and received a rapid response with a better than expected solution! I emailed them back to say thank you and promptly received a response thanking me! The team was very warm and positive, and I felt heard and “seen” through our email correspondence. Thank you Mastermind Team—YOU ROCK!

Thank you so much for your attentiveness to my experience on the MM App, particularly with my conscious interference. Your kindness is wonderful and somehow it shifted overnight for me. GG is excellent and I am glad to further my experience with you all. I could not see GG, It somehow showed up as a blank page on my end. On the MM end, everything looked right. LOL, I must have been jumping to a parallel universe. It is working wonderfully today.

Just Abuse! They don't hear anything you say, just SPAM and abuse. You can't unsubscribe from it. I was interested to listen to what this was about until I started seeing horror stories from others who lost money and felt scammed. From reading their stories, they were. After I tried to unsubscribe numerous times, they won't honor the numerous requests or leave you alone. The fact that they don't honor simple laws and rules of communications and ignore you completely is a good sign of Narcissism and Charlatanism. These people clearly don't care for you or your problems, and are NO FRIEND of the community! Run away!

Choosing to dive fully into my business through Mastermind has been one of the best decisions I've made. The platform’s robust offerings, including step-by-step courses and numerous live trainings with experts like Tony Robbins and Dean Graziosi, have provided me with the confidence and tools I needed to succeed. The wealth of resources available is impressive, and the exceptional customer support truly goes above and beyond to ensure your success, making you feel valued and supported every step of the way. Mastermind has created an environment where I feel safe to grow and achieve my dreams. Highly recommend it to anyone ready to transform their vision into reality!

Any time I’ve had questions or needed support the customer service team was really helpful. There’s also so many courses and ongoing webinars to help motivate, inspire and learn. Highly recommend getting this.

This has been the most amazing community and platform I have ever used. Very powerful in all aspects, it motivates you to the extreme, and makes you move forward with all the help from the community and support team.

I signed up for the Knowledge Business Bootcamp then Mastermind Business Academy. Over four months and $10,000 later, I am sad to say this was not a good fit for me. I am extremely frustrated and confused with their processes. I have been in my field for 25 years and in my own business for a few years. I came to Mastermind to take my business in a slightly different direction. I joined Mastermind Business Academy thinking that I would have some one-on-one support and coaching, but I have spent a ton of time hearing about other members' businesses, stories, and progress. I have reviewed the basic Pillar 1 items and am still not confident mine is complete. The "irresistible offer" of having a coach and yet never really speaking to a coach has been super disappointing.

My experience with the Mastermind team is outstanding. I am a happy and satisfied customer. All my inquiries are always handled promptly, with due care, and to a full extent. The Mastermind team always over-delivers on their promise!

They assisted me with my request. Very friendly and professional and did that in an acceptable response time especially because we needed several rounds to get close to my request. I’m looking forward for the next time.